Position Summary
ExtraHop’s Solutions Architecture team focuses on outcomes and customer success rather than billable hours. As a Solutions Architect, you will play a critical role in customer success, product success, and market positioning, tackling difficult business and technology problems across various industries and technologies.
Key Responsibilities:
- Advanced GUI development
- Advanced Trigger Script development
- Intermediate external REST API script development
- Intermediate understanding of networking
- Intermediate understanding of application design
- Analyze customer network topologies and application stacks to develop strategies for acquiring high-value data from the wire
- Profile industry-specific applications across a broad range of verticals; create technical assets and written collateral to support product improvement and marketing efforts
- Conduct root cause analysis of high-profile technology problems and advise customers on their resolution
- Develop custom tools using Python and JavaScript-based APIs to extend the functionality of the product
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