Liability Claims Associate

Responsibilities: — Analyze reported lower-level general liability claims to determine benefits due. — Ensure ongoing adjudication of claims within company standards and industry best practices. — Handle lower-level liability and/or physical damage claims under close supervision. — Support other claims representatives, examiners, and leads with larger or more complex claims as necessary. — Process general liability claims determining compensability and benefits due. — Monitor reserve accuracy and file necessary documentation with state agencies. — Communicate claim action/processing with claimant, client, and appropriate medical contacts. — Ensure claim files are properly documented and claims coding is correct. — May process routine payments, prescriptions, and status reports for lifetime medical claims and/or defined period medical claims. — Maintain professional client relationships. Requirements: — High school diploma or GED required. — Strong oral and written communication skills. — Computer literate, including Microsoft Office. — Organizational skills. — Clerical or customer service experience or equivalent combination of education and experience preferred. — Familiarity with medical terminology is a plus. — Ability to handle heavy phone traffic. — Ability to multitask, manage time, work in a fast-paced environment, and make decisions. Benefits: — Stable and consistent work environment in an office setting. — Career development and promotional growth opportunities through increasing responsibilities. — Diverse and comprehensive benefits package including medical, dental, vision, 401K with matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other voluntary benefits. — Flexible work schedule. — Referral incentive program. Additional Information: — Reasonable accommodations will be considered when applicable. — Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. — Starting pay for this role is $21.00 per hour for the jurisdiction noted. — Encouragement to apply even if experience does not perfectly align with qualifications. — Sedgwick promotes a diverse, equitable, and inclusive workplace.