Social Media Content Specialist - Bilingual French / English

About the Role We’re a fast-growing team looking for bilingual (English and French) social media professionals who enjoy engaging in online conversations, creating content that connects, and helping foster digital communities that are safe and welcoming. We’re looking for team members who are available to work a mix of the following shifts (including weekends): Days: 8AM–4PM North American Central Time Evenings: 4PM–12AM North American Central Time Overnights: 12AM–8AM North American Central Time This role requires flexibility to work a variety of shifts, including evenings and weekends. Advanced proficiency in English is essential, in addition to French, as this role involves managing English and French-speaking content/accounts and collaborating closely with global teams. What You’ll Be Doing — Moderate and respond to comments across client social channels using their unique brand voice — Write thoughtful, engaging content to spark conversations and drive engagement — Help maintain online communities that are safe, respectful, and aligned with client guidelines — Escalate issues, insights, or trends to the internal team when needed — Build a strong understanding of client brands, including their strategy, tone, and audience What You Bring to the Table — Strong written communication skills (spelling, grammar, clarity) in English and French with strong cultural awareness — Experience managing social platforms, specifically moderating and engaging — Ability to write for brands and adapt tone for different audiences — Familiarity with all major social platforms such as Facebook (account use may be required depending on client needs) — Ability to engage with a variety of content topics (e.g., tech, retail, food, hospitality, tourism, health, pharma) — Strong organizational skills, reliability, and excellent customer service instincts — Access to reliable, high-speed internet suitable for remote work Why Work With Us — 100% remote from day one — Be part of a creative, supportive, and collaborative team — Work with exciting global brands — Contribute to a people-first culture that values authenticity and inclusion Salary and Benefits The hourly pay range for this position is $10.57 to $17.13 USD or the minimum wage in your state or province of residence - whichever is higher. Actual hourly pay within the hourly range will be based on a variety of factors including relevant experience, knowledge, and skills. A range of medical, dental, RRSP, paid time off, and/or other benefits also are available to all hourly employees working a minimum of 22 hours a week.