Tech Lead Manager

About the company: Cleo is an AI-powered fintech app that helps users manage personal finances, track spending, budget, and access instant cash advances through conversational banking. It is a profitable, fast-growing unicorn with over $300M in ARR and millions of users. Tech stack: Ruby on Rails monolith backend, React Native (TypeScript) frontend, Python for machine learning services, PostgreSQL database, hosted on AWS and deployed via Kubernetes. Frequent releases: backend multiple times a week, app weekly to Google and Apple stores. Role description: We are hiring a Technical Lead Manager to lead a cross-functional product squad of 4–5 engineers. The role combines hands-on technical leadership with people management. Responsibilities: — Lead and develop a squad of 4–5 engineers, balancing hands-on technical contribution with line management, coaching, and support for individual growth. — Partner with Product Managers, Staff Engineers, and other technical leaders to shape a clear, feasible roadmap and deliver against squad OKRs. — Define and steer the technical direction of the squad, making pragmatic trade-offs across speed, quality, scalability, and long-term maintainability. — Create conditions for effective delivery by providing clarity, unblocking progress, and establishing healthy, sustainable ways of working. — Run regular one-on-ones, provide clear and actionable feedback, and support engineers through development, performance conversations, and growth planning. — Stay close to the code and contribute hands-on to the Ruby on Rails monolith, using practices such as automated testing, observability, A/B testing, and feature flags. — Collaborate across Engineering, Product, Design, and Data to deliver and iterate on features that impact users’ financial health. Requirements: — Solid experience with Ruby on Rails, building data models, APIs, and business logic services in a production monolith. — Experience leading technical delivery within a product squad or engineering team, shaping and scoping work through to delivery. — Experience line managing and coaching engineers, including giving feedback, supporting development, and navigating performance conversations. — Strong technical judgement balancing delivery speed, technical quality, scalability, and long-term investment. — Comfortable delivering with agile methodologies and practices like automated testing, observability, A/B testing, and feature flags. — Collaborative approach working well with Product, Design, Analytics, and Engineering partners. — Track record of helping teams build healthy habits, improve ways of working, and deliver meaningful outcomes. — Alignment with company values and engineering principles. Conditions: — Remote work available (United Kingdom, Spain) and hybrid option (United Kingdom). — Benefits vary by country and include meaningful equity, comprehensive health, dental and vision insurance, mental health support, a paid one-month sabbatical after four years, a learning and development platform, pension or retirement contributions, and location-specific leave entitlements. — Commitment to diversity and fair recruitment process with reasonable adjustments available. Additional info: — The company uses AI-assisted tools during recruitment to support the team but all applications are reviewed by a Cleo employee thoroughly.