Account Manager (Chargé Partenaires)

Location: Tunis, Tunisia Workplace: onsite As part of the development of our activity and the strengthening of our partner network, we are looking for a Partner Manager. You will be responsible for managing and developing a portfolio of strategic partners, with the objective of optimizing their performance on the platform while building long-term, high-quality, and mutually profitable relationships.   Main Mission Ensure the management, monitoring, and development of a partner portfolio in order to maximize their performance on the platform and guarantee a sustainable, high-quality, and profitable collaboration.   Responsibilities: - Develop and maintain strong, long-lasting relationships with portfolio partners. - Monitor and analyze partner performance. - Design and implement action plans to improve overall performance. - Ensure proper execution of commercial activations and promotions negotiated with partners. - Support and train partners. - Handle partner complaints and resolve disputes in coordination with internal teams. - Identify and develop upsell and cross-sell opportunities with existing partners. - Produce regular performance reports. Profile Required: - Minimum of 3 years of experience in account management, sales, or a similar role. - Bachelor’s degree (or equivalent) in business, marketing, management, or a related field. - Excellent interpersonal and analytical skills. - Ability to work with cross-functional teams. - Strong results-driven and performance-oriented mindset.