Accounts Receivable (AR) Lead

Responsibilities: — Lead daily accounts receivable operations and manage assigned AR team members. — Proactively contact customers about outstanding and past-due balances. — Review AR aging reports and prioritize collection activities. — Handle customer inquiries and ensure timely responses to AR-related emails. — Monitor daily cash applications, ACH transactions, credit card payments, and chargebacks. — Resolve payment discrepancies, billing disputes, and unapplied payments. — Track collections performance and identify ways to reduce Days Sales Outstanding (DSO). — Provide regular reports on collections progress, outstanding balances, and team productivity. — Escalate delinquent accounts and recommend appropriate collection actions. — Ensure accurate and timely completion of daily AR responsibilities. Requirements: — Minimum 5 years of hands-on U.S. accounts receivable experience. — Proven experience in collections, including managing difficult and significantly past-due accounts. — Previous experience managing an AR team, including assigning tasks, monitoring performance, and accountability. — Strong proficiency with QuickBooks Online (QBO). — Experience processing ACH payments, credit card transactions, chargebacks, and cash applications. — Ability to manage AR aging reports, Days Sales Outstanding (DSO), customer escalations, and daily collections priorities. — Excellent written and verbal English communication skills for professional correspondence and phone collections. — Ability to work independently, show initiative, and meet deadlines. — Willingness to work U.S. business hours (Pacific Time). Benefits: — Compensation ranges from $7 to $9 USD per hour depending on experience and qualifications. Additional Information: — Position is full-time independent contractor, remote based in the Philippines. — Equal employment opportunity employer. — Employment offer contingent on background check and drug screening. — Electronic signing of employment documents required upon hiring.