Platinumlist

Location: Dubai, United Arab Emirates About Us: Platinumlist.net , a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Qatar, and Kuwait from our Dubai-based headquarters. About the Role: We are seeking a Regional Network & IT Infrastructure Engineer to build, maintain, and secure our office infrastructure across the GCC region. You will be responsible for network reliability, identity management, hardware setup, and regional office deployments. Key Responsibilities: Maintain and optimize office networks (Firewalls, Managed Switches, Wi-Fi, Site-to-Site VPNs). Administer Active Directory, M365/Google Workspace, and enforce device security policies via MDM/EDR. Lead IT infrastructure setups for new office launches across the GCC region. Manage local ISPs, hardware suppliers, and IT service providers. Provide escalation support for internal infrastructure issues. Requirements 3+ years of hands-on experience in Network Administration or IT Systems Engineering. Strong background in TCP/IP, VLAN segmentation, firewall management, and VPN routing. Experience with AD/GPO, endpoint protection, and inventory management. Fluency in English. Ability to travel within the GCC region as required. Benefits Full ownership of security at the GCC's largest ticketing platform — you define the architecture, the standards and the roadmap. A genuinely broad technical playground: multi-country office infrastructure. Budget for tooling and external expertise; direct access to leadership. Participation in new office launches and infrastructure modernisation across the region. Competitive salary and benefits; a friendly, international team in Dubai.

Location: Egypt; Cairo, Egypt; Alexandria, Egypt About Us: Platinumlist.net , a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Qatar, and Kuwait from our Dubai-based headquarters. About the Role: We are looking for a Regional Customer Support Agent to join our team and provide exceptional service for ticketing-related inquiries. The ideal candidate will handle a high volume of customer interactions across multiple channels, ensuring a seamless experience for event attendees across the GCC region. Key Responsibilities: Manage customer inquiries via calls, emails, WhatsApp, social media, and Intercom. Assist customers with ticket purchases, refunds, and event-related issues. Provide real-time support during events, including troubleshooting ticketing issues. Collaborate with internal teams to resolve escalated concerns. Work flexible shifts, including evenings, weekends, and public holidays as required. Be available beyond standard working hours during peak event periods. Ensure a high level of customer satisfaction through timely and professional support. Requirements Language: Native Arabic speaker with fluency in English. Experience: Minimum 2 years in customer service, preferably in the ticketing or entertainment industry. Skills: Strong communication and problem-solving skills. Ability to work under pressure and handle high workloads. Flexibility in working different shifts and beyond regular hours when necessary. A team player with adaptability to changing schedules. Growth Opportunities: Potential for cross-border responsibilities across the GCC region. Opportunity to expand expertise in ticketing platforms and event management. Benefits Work with a leading ticketing platform in the GCC. Gain valuable exposure to the entertainment and events industry. Enjoy a dynamic and flexible work environment with exciting opportunities.

Location: Dubai, United Arab Emirates About Us: We are a pioneering leader in the online event guide and ticketing solution industry, and have been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Qatar, Kuwait and Lebanon from our Dubai-based headquarters. Our Expertise: We specialize in a diverse range of ticketing solutions, catering to various sectors including: Large and Small Entertainment Events Comprehensive Business Events, including Visitor Registration Services and Badging Diverse Sports Event Ticketing Tourism Attraction Ticketing Advanced Box Office Solutions for Venues including Stadiums, Theatres, and Cinemas Innovative Marketing Solutions for Event Promotion About the Role: We are seeking a highly motivated and results-driven Business Development Manager to join us. The ideal candidate will be responsible for identifying new business opportunities, driving sales of event technology solutions (ticketing, registration, access control), and building strong relationships with event organizers to grow our presence and revenue in the events market. Key Responsibilities: Identify and develop new business opportunities within the events vertical; Generate leads and manage the sales pipeline for event technology solutions, including ticketing, registration, and access control software; Build and maintain strong relationships with event organizers, corporate clients, and other stakeholders; Understand client needs and propose tailored solutions to meet their requirements; Collaborate with internal teams to ensure successful delivery and onboarding of solutions; Negotiate contracts, pricing, and agreements to maximize revenue and profitability; Monitor market trends, competitor offerings, and emerging opportunities to refine sales strategies; Achieve and exceed sales targets and KPIs. Requirements What We Require: Bachelor university degree; Minimum of 3-5 years of experience in business development or sales, preferably selling software technology solutions for events, such as ticketing, registration, or access control; Experience in the event industry in UAE; Excellent communications skills; Flexibility regarding working hours; Social person to maintain key client relationships within events sector; Ability to understand technical aspects of event technology and translate them into business solutions for clients; Strong organizational, analytical, and problem-solving abilities; Self-motivated, proactive, and comfortable working in a fast-paced, dynamic environment; Ability to contribute to budgets and track performance; Driving license; Fluency in English/Arabic. Benefits What We Offer Competitive salary and benefits package; Opportunity to work in a fast-paced and innovative IT environment; Professional growth and development opportunities; Collaborative and inclusive company culture.

Location: Serbia; Georgia; Armenia; Kazakhstan About Us: Platinumlist.net , a pioneering leader in the online event guide and ticketing solution industry has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the MENA and Europe, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain and other countries. Our Expertise: We specialize in a diverse range of ticketing solutions, catering to various sectors including: Large and Small Entertainment Events Comprehensive Business Events, including Visitor Registration Services and Badging Diverse Sports Event Ticketing Tourism Attraction Ticketing Advanced Box Office Solutions for Venues including Stadiums, and Theatres Innovative Marketing Solutions for Event Promotion About the role: Our platform processes millions of tickets, so we are always looking for strong engineers and technical leaders. We are looking for an experienced Technical Recruiter who knows the IT market, speaks the language of engineers and can close hard-to-fill technical roles. In this role, you will be a true partner to our engineering teams in building strong tech teams across various countries. Key Responsibilities: Manage the full recruitment cycle for technical positions: run intake meetings with engineering managers, define role requirements and candidate profiles, source, screen, coordinate technical interviews and test assignments, present offers, and support candidates until their start date; Proactively source passive candidates; Conduct initial technical screening: assess candidates’ stack, hands-on experience, seniority level and motivation; Coordinate the technical interview process together with hiring teams: live coding, system design interviews, take-home assignments, and final interviews; Provide candidates with a great experience at every stage: explain the role, the team and the tech stack, give timely feedback, and keep candidates engaged from first contact to onboarding; Keep the ATS and candidate database accurate and up to date, and report on hiring funnel metrics; Research the tech talent market: salary benchmarks, competitor hiring activity, talent availability by location and stack, and share insights with hiring managers; Take part in improving and automating recruitment processes. Requirements 2+ years of experience in technical / IT recruitment; Solid understanding of software development roles, tech stacks and seniority levels; Proven experience hiring engineers for product companies or tech teams. Fluent English is a must; Strong sourcing skills: Boolean/X-ray search, LinkedIn Recruiter and other technical sourcing tools; Skilled in competency-based interviews and assessing candidate motivation; Experience working with an ATS and managing candidate pipelines meticulously; Ability to build trusted partnerships with engineering managers and tech leads; Results-oriented, comfortable with multiple open roles at once and not afraid of challenges; Committed to self-development and keeping up with tech trends. Benefits A dynamic and inclusive work environment; The opportunity to work with a leading ticketing provider in GCC; Competitive salary and benefits.

Location: Egypt; India About Us: Platinumlist.net , a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC and Europe, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Qatar, Kuwait, Lebanon and Morocco from our Dubai-based headquarters. Your Role: Own the day-to-day planning, execution and optimisation of paid campaigns on Meta and Google to drive profitable ticket sales. This is a hands-on, in-platform role: you'll build campaigns, read the data, and act on it — not brief an agency to do it. Key Responsibilities: Campaign management: Plan, build, launch and optimise campaigns across Meta (Facebook, Instagram) and Google Ads (Search, Performance Max, Display, YouTube, Demand Gen). Manage monthly budgets across multiple events, markets and product categories; reallocate spend based on performance, not schedule. Run structured A/B tests on audiences, placements, bidding strategies and creative — one variable at a time, documented outcomes. Manage keyword research, negative keyword hygiene, ad copy and extensions for Search campaigns — in both Arabic and English. Build and maintain audience segments: custom audiences, lookalikes, remarketing pools, customer match lists. Performance & optimisation: Own channel-level ROAS, CPA and conversion volume targets; flag risk to target early rather than at month-end. Monitor pacing daily; identify and fix underdelivery, overspend and creative fatigue. Optimise the full funnel with the CRM and product teams — from impression through to completed checkout. Maintain accurate conversion tracking: Meta Pixel, Conversions API, Google Ads conversion tags, GA4 event configuration. Reporting & analysis: Produce weekly performance reports with clear commentary: what changed, why, what happens next. Build and maintain dashboards (Looker Studio or equivalent) for campaign, event and market-level visibility. Deliver post-campaign analysis on major events with actionable learnings, not just charts. Never present a number without knowing its source. Data integrity is non-negotiable. AI in the workflow: Use AI tools daily to move faster: generating and iterating ad copy variants, keyword and audience research, creative concepting, competitor scanning, and drafting reports. Use AI to interrogate performance data — spotting patterns, summarising exports, building analysis you'd otherwise spend hours on manually. Automate repetitive parts of the role (pacing checks, naming conventions, reporting pulls) rather than absorbing them as busywork. Apply judgement to AI output. Every AI-generated number, claim or piece of Arabic copy gets checked before it goes live — AI accelerates the work, it doesn't own it. Share what's working. We expect the whole team to keep levelling up how they use these tools. Collaboration: Brief the creative team on asset requirements and feed back on what's actually performing. Coordinate with category and commercial teams on event priorities, ticket inventory and launch timings. Work alongside SEO, CRM and content colleagues to keep messaging consistent across channels. Requirements Must have: Minimum 1 years' hands-on experience managing paid performance campaigns on both Meta Ads Manager and Google Ads. Demonstrable track record of managing live budgets and hitting ROAS or CPA targets — with examples you can talk through. Strong working knowledge of GA4, conversion tracking setup and attribution basics. Comfortable in spreadsheets: pivot tables, lookups, building a performance model from raw exports. Analytical mindset — able to distinguish a real signal from statistical noise. Active, everyday use of AI tools in your actual work — LLMs (ChatGPT, Claude, Gemini or similar) for copy, research, analysis and automation. You should be able to walk us through specific tasks you've made faster or better with AI, and where you chose not to use it. Genuine enthusiasm for working with AI. This is a team that experiments constantly; someone who treats AI as an occasional novelty will struggle here. Fluent Arabic, both reading and writing — you'll be writing and reviewing Arabic ad copy, so conversational Arabic alone is not sufficient. Professional English, written and spoken. Reliable home working setup and stable internet; able to work GCC hours. Nice to have: Experience in events, ticketing or entertainment. Google Ads and Meta Blueprint certifications. Experience in e-commerce, travel or another high-velocity transactional category. Familiarity with Looker Studio, BigQuery or SQL. Experience running campaigns for GCC or MENA audiences. Exposure to TikTok Ads, Snapchat Ads or programmatic buying. Hands-on with AI beyond chat prompts: generative creative tools (Midjourney, Firefly, Runway), AI-assisted spreadsheet or data work, custom GPTs, prompt libraries, or lightweight automation via Zapier/Make/n8n or scripting. Comfortable using AI to produce and quality-check Arabic copy. Benefits A dynamic and inclusive work environment. The opportunity to work with a leading ticketing provider. A chance to contribute to the entertainment industry and help shape experiences for millions of users.

Location: Riyadh, Saudi Arabia About Us: Platinumlist.net , a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Lebanon, Qatar, and Kuwait from our Dubai-based headquarters. Our Expertise: We specialize in a diverse range of ticketing solutions, catering to various sectors including Large and Small Entertainment Events Comprehensive Business Events, including Visitor Registration Services and Badging Diverse Sports Event Ticketing Tourism Attraction Ticketing Advanced Box Office Solutions for Venues including Stadiums, Theatres, and Cinemas Innovative Marketing Solutions for Event Promotion Key Responsibilities: Achieve the goals and OKRs established by management Create, revise, and edit written content in Arabic and English across multiple formats body copy, teasers, titles, and more Translate and adapt content from English to Arabic, including events, attractions, venues, FAQs, artist names, and UX texts Review and QA existing translations for accuracy, tone consistency, and grammatical correctness Upload and manage content via internal back-office and CMS systems following defined workflows Optimize content following SEO best practices to improve discoverability and search performance Handle translation requests from marketing, product, and sales teams, including decks, presentations, and promo texts Write compelling headlines, CTAs, category labels, and UX microcopy with creativity and flair Adhere to brand tone and style guidelines; suggest improvements and flag translation errors proactively Review and edit English content, ensure originality through plagiarism checks, and rewrite it to align with our brand tone of voice. Requirements 3+ years of experience writing and editing English and Arabic content Committed to producing 100% human-written content and translations Ability to manage multiple projects and meet deadlines Creativity and flair when writing headlines, descriptions, and CTAs Strong editing, proofreading, and copywriting skills in both languages with the ability to adapt content to different audiences while maintaining the brand's tone of voice. Knowledge of SEO best practices is a plus Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams Strong problem-solving and critical thinking abilities. Strong attention to detail and commitment to delivering high-quality content. Benefits A dynamic and inclusive work environment. The opportunity to work with a leading ticketing provider in GCC. A chance to contribute to the entertainment industry and help shape experiences for thousands of users.