CoinTracker is looking for a customer support seasonal contractor to resolve complex crypto, wallet, exchange, and tax-reporting issues while delivering clear written support and documenting recurring problems.
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CoinTracker is looking for a customer support seasonal contractor to resolve complex crypto, wallet, exchange, and tax-reporting issues while delivering clear written support and documenting recurring problems.
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates Apt Resources is seeking reliable and hardworking Dishwashers to join the kitchen team of a prestigious hotel in Montenegro, Europe. This is an opportunity to join a professional hotel team where cleanliness, efficiency, and attention to detail help support a high-quality dining experience. As a Dishwasher, you will play an important role in keeping kitchen operations running smoothly by supporting a clean, organized, and well-maintained back-of-house environment. You will work closely with the kitchen team to help maintain service standards during busy meal periods and contribute to the overall success of daily operations. This is a seasonal position expected to start in March 2027 and continue until the end of October 2027. Responsibilities Wash and sanitize dishes, cookware, utensils, and kitchen equipment efficiently. Maintain cleanliness and organization throughout dishwashing and kitchen work areas. Sort, stack, and store clean tableware in designated storage areas. Remove waste and follow hotel recycling and sanitation procedures. Support kitchen staff with basic cleaning tasks during busy meal services. Requirements Previous dishwashing or kitchen experience in a busy hospitality environment. Knowledge of food safety, hygiene, and sanitation standards. Experience collaborating effectively with kitchen teams. Able to stand for long periods and lift heavy kitchen items. Willingness to relocate to Montenegro and commit to the full seasonal contract. Benefits Net salary of €600 per month, approximately €300–400 in seasonal service charge, three meals daily, and free accommodation.
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates Our client a Luxury Hotel in Montenegro, Europe is looking for a Kitchen Cleaner to support the smooth running of a busy hospitality operation. This role is essential to maintaining the high cleanliness and hygiene standards expected in a professional hotel kitchen environment. You will help create a safe, organized, and efficient workspace for the wider culinary team by ensuring all cleaning and sanitation tasks are completed thoroughly and consistently. In this role, you will play an important part in day-to-day kitchen operations by keeping work areas clean, equipment ready for use, and disposal areas properly maintained. The position suits someone who takes pride in dependable work, pays close attention to detail, and is comfortable working as part of a team in a fast-paced setting. This is a seasonal position expected to start in March 2027 and continue until the end of October 2027. Responsibilities Clean and sanitize kitchen floors, walls, countertops, and work surfaces. Maintain the cleanliness of food preparation areas, storage rooms, and kitchen facilities. Clean kitchen equipment, sinks, drains, and other designated areas. Collect and dispose of kitchen waste properly, following waste management procedures. Ensure cleaning materials and equipment are properly maintained and stored. Assist kitchen staff with general cleaning and sanitation duties when required. Maintain high standards of hygiene and cleanliness at all times. Follow hotel safety procedures and proper cleaning protocols. Ensure the kitchen remains clean, organized, and free from hazards. Requirements Previous experience as a Kitchen Cleaner, Kitchen Steward, General Cleaner, or in a similar role is an advantage. Experience working in a hotel, restaurant, or commercial kitchen environment is preferred. Basic knowledge of kitchen hygiene, cleaning procedures, and sanitation standards. Ability to handle cleaning chemicals and equipment safely. Physically fit and capable of standing for extended periods and performing manual cleaning tasks. Hardworking, reliable, responsible, and detail-oriented. Able to work independently and as part of a team. Willingness to work flexible shifts, including weekends and holidays. Ability to work in a fast-paced kitchen environment. Willingness to relocate to Montenegro and commit to the full seasonal contract. Benefits Net salary of €600 per month, approximately €300–400 in seasonal service charge, three meals daily, and free accommodation.
is responsible for handling incoming customer inquiries via phone, email, or chat and resolving customer issues in a timely and professional manner. Responds promptly and professionally to customer inquiries via a maximum of two communication channels such as, phone, email, or chat.
Location: Cairo, Egypt; Columbia, Colombia; Philippines; Pretoria, South Africa Workplace: fully Simple Life is the #1 AI-powered health coaching app for adults who want to lose weight and enjoy a healthier lifestyle-without the stress or extremes. Our mission is to empower people to feel their best every day. By challenging traditional, restrictive approaches, Simple offers a more sustainable method grounded in ease, personalization, and real-life support. Simple has had over 17 million downloads and more than 300,000 5-star reviews, having helped millions lose weight successfully and sustainably. Simple has earned recognition as Best Virtual Coach and one of the Top 100 AI companies - all thanks to a dedicated global team driving real impact. About the Role We're looking for experienced and motivated Seasonal Customer Support Specialists to join our team during a busy and exciting period. In this role, you'll be the voice of Simple, supporting customers across phone, live chat, and email, ensuring every interaction is handled with empathy, professionalism, and efficiency. We're looking for people who are confident communicating with international customers, comfortable working in a fast-paced environment, and able to adapt quickly between different support channels. This is a seasonal opportunity for individuals who enjoy solving problems, take ownership of their work, and are committed to delivering an excellent customer experience. What You'll Do Provide high-quality customer support across phone, live chat, and email, seamlessly switching between channels based on business needs. Assist international customers with subscription inquiries, billing questions, account management, technical issues, and general product-related requests. Handle challenging customer interactions with empathy, patience, and strong de-escalation skills. Take ownership of customer inquiries, ensuring accurate and timely resolutions. Manage multiple conversations and prioritize tasks effectively in a high-volume environment. Follow internal processes, policies, and quality standards while maintaining a customer-first approach. Consistently meet performance expectations related to customer satisfaction, quality, productivity, and schedule adherence. Collaborate with Team Leads and colleagues to ensure smooth daily operations. Adapt quickly to product updates, process changes, and coaching feedback. What We're Looking For At least 1–1.5 years of recent Customer Support experience, preferably in a B2C environment. Hands-on experience across all three channels: phone, live chat, and email. Omnichannel experience is essential for this role. Experience supporting international markets, preferably US Excellent spoken and written English Strong de-escalation, active listening, and problem-solving skills. Ability to remain calm, professional, and solution-oriented when dealing with frustrated or demanding customers. Experience handling multiple conversations and working efficiently under pressure. Strong organizational skills, attention to detail, and the ability to prioritize effectively. Familiarity with customer support platforms such as Attlasian, Intercom, or similar tools. A proactive mindset, accountability, and willingness to take ownership of customer issues. Openness to feedback, fast learning, and adaptability to changing business needs. Reliability & Availability As this is a seasonal position, consistent attendance, punctuality, and schedule adherence are essential to ensuring a great experience for both our customers and our team. We're looking for candidates who: Can commit to the full duration of the seasonal agreement. Can reliably meet their assigned working schedule. Are comfortable working in a structured, performance-driven environment. Demonstrate accountability, professionalism, and proactive communication. Are flexible to work different shifts, including weekends and holidays, when required by the agreed schedule. Why Join Simple? At Simple, you'll have the opportunity to work with an international team, support a product that helps millions of people build healthier habits, and further develop your customer support expertise. You'll gain experience in a dynamic omnichannel environment where your communication skills, problem-solving abilities, and contributions to the customer experience truly matter. While this is a seasonal position, strong performance may open the door to future opportunities, depending on business needs. Ready to Join Us? If you're an experienced Customer Support professional who thrives in an omnichannel environment, communicates confidently with international customers, and takes pride in being reliable, proactive, and customer-focused, we'd love to hear from you. Apply now and help us deliver an exceptional customer experience at Simple!
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Bangkok, Thailand; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates; Mexico City, Mexico Apt Resources is seeking experienced and professional Spa Therapists to join the spa team of a prestigious 5-star luxury hotel in Montenegro, Europe for the upcoming season. The ideal candidate will be passionate about wellness, skilled in delivering professional spa treatments, and committed to providing exceptional service to international guests. This is a seasonal position expected to start in February 2027 and continue until the end of September or October 2027. Key Responsibilities Perform professional massages, body treatments, and other spa services according to the hotel's treatment menu and the candidate's qualifications. Provide personalized treatments based on guests' needs, preferences, and wellness goals. Welcome guests professionally and explain available treatments and spa services. Maintain cleanliness, hygiene, and sanitation standards in treatment rooms and spa facilities. Prepare treatment rooms, equipment, linens, and products before and after each appointment. Ensure guests feel comfortable, relaxed, and well cared for throughout their spa experience. Recommend suitable treatments and products when appropriate. Follow established treatment protocols, health and safety procedures, and hotel service standards. Coordinate with the Spa Manager and other team members to ensure smooth daily operations. Maintain professional grooming, confidentiality, and a high standard of guest service. Requirements Previous experience as a Spa Therapist in a 5-star hotel, luxury resort, or high-end spa is strongly preferred. A diploma, certificate, or professional training in Spa Therapy, Massage Therapy, Beauty Therapy, or a related field. Good knowledge of massage techniques and spa treatments relevant to the candidate's training and experience. Good command of English and the ability to communicate professionally with international guests. Excellent customer service, interpersonal, and communication skills. A pleasant personality, professional appearance, and a genuine passion for wellness and guest satisfaction. Ability to work independently and as part of a multicultural team. Flexibility to work according to the hotel's operational requirements. Willingness to relocate to Montenegro and commit to the full seasonal contract. Benefits Salary: €900–€1,000 net per month, depending on experience, plus approximately €300 average monthly service charge during high season and tips, with shared accommodation, three meals per day, and a local bus pass provided by the employer.
Location: United States About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. We're looking for a seasonal Technical Sourcer to join our Engineering Talent Team and help manage top-of-funnel recruiting activity during a period of high hiring volume. This role is ideal for someone earlier in their recruiting career who wants hands-on experience with high-volume applicant management and phone screening, working closely with a Lead Recruiter and Engineering hiring teams. This is a great opportunity for someone looking to continue building a strong foundation in technical recruiting in a fast-paced, collaborative environment. This is a seasonal role with the potential to convert to a permanent position based on business need and performance. What You'll Do Build diverse, high-quality talent pipelines through proactive outreach, talent mapping, and creative sourcing channels to attract top technical talent Leverage creative lead-generation techniques and nontraditional sourcing channels to uncover overlooked, high-potential, and hard-to-find talent Develop thoughtful, targeted outreach strategies that engage even the most passive candidates and build long-term relationships with high-priority talent Own top-of-funnel activity for assigned engineering requisitions, with a focus on inbound applications Review incoming applications and evaluate candidates against role requirements Conduct initial phone screens to assess candidate qualifications, experience, and interest Partner closely with the Lead Recruiter to align on role priorities, candidate criteria, and pipeline goals Coordinate with engineering hiring managers and interview teams to ensure a smooth and timely candidate experience Maintain accurate and up-to-date candidate records in the ATS (Greenhouse or equivalent) Provide regular pipeline updates and flag any bottlenecks or trends in applicant flow Deliver a positive, professional candidate experience at every touchpoint What We're Looking For 2+ years of technical sourcing or recruiting experience, with a proven track record of successfully hiring for engineering or other technical roles (agency or in-house) Strong communication skills, both written and verbal Comfortable managing a high volume of applications and candidates simultaneously Detail-oriented with strong organizational skills Ability to work collaboratively with recruiters and engineering stakeholders Familiarity with ATS platforms (e.g., Greenhouse) is a plus, but not required Experience working in fast pace startup environment is a plus, but not required Interest in growing a career in technical recruiting Why Join Us Hands-on experience supporting a high-growth Engineering org Direct mentorship from a Lead Recruiter Exposure to full-cycle recruiting processes and engineering hiring practices Potential for extension or conversion to a longer-term role based on performance and business need Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $50 — $70 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .
Location: Barcelona, Spain Workplace: hybrid ⚓ About Click&Boat Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe! Click&Boat is the European leader in boat rentals. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals. To support this growth, we are hiring a Travel Advisor to join our dynamic team in Barcelona and contribute to delivering tailor-made boating experiences to our German clients. 🚤 The role We’re looking for a Travel Advisor to join our crew in Barcelona. In this role, you will play a key part in the German Market of the Sales Team, a business unit of around 40 people, managing German-speaking clients interested in booking boat rentals. You’ll also work closely with the Supply and Customer Care crew members to deliver a seamless and high-quality experience to our users. If you're excited about marketplaces, fast-paced environments, and building meaningful solutions, you might be exactly who we’re looking for. 🛟 What floats your boat You will be responsible for the following tasks, which will vary according to the time of the year: Understanding our customers' needs and advising them on their boat search. Find the best deals for our customers by negotiating the best prices with Click&Boat boat owners. No cold calling, only warm leads already in your pipeline. Maximizing the conversion rate by applying Sales strategies, and accompanying customers throughout the sales process until its conclusion, providing them with all the information relating to their booking. Ensuring customer satisfaction and loyalty so that they think of Click&Boat the next time they go sailing. 🧭 What you bring aboard You are a native German and fluent in English . Ideally with previous successful working experience in customer-facing roles. You are a team player who inspires trust, is ready to take the initiative, and is distinguished by a customer-satisfaction-driven attitude. 🌊 Bonus points (great to have, never a dealbreaker) The knowledge of another language is highly valued. If you have a boating background and interest, it’s even more perfect! 🗺 The hiring journey Intro call with Talent Acquisition, Interview with your future manager. We aim to keep things smooth, transparent, and respectful of your time throughout the process. What awaits you aboard 🚀 A fast-growing international company with real impact; 💻 Remote work policy: 1 day per week, depending on periods of the year and seniority; 📖 Extensive internal training; 🥪 Lunch vouchers (Cobee); 🥐 Breakfast every Tuesday morning; 🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea; 🎉 Team-building activities. Contract: Fijo-Discontinuo (fixed term contract). Start date: March 1st, or May 2027. Duration: 4 to 6 months. The salary is 1 823 euros gross per month. 🪝 Ready to come aboard? If this opportunity sounds like your next adventure, hit "apply to this job". At Click&Boat, every application is reviewed with equal care and attention, strictly based on merit and regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We are committed to an inclusive process and will provide reasonable accommodations upon request during both selection and employment — because we hire for talent, drive, and mindset, and the sea is open to all. 🌊
Location: ES - Barcelona, Spain Scopely is looking for a Production Director – Seasonal Content to join our MONOPOLY GO! team. This role is based from our Barcelona hub on a hybrid basis (3 days per week). MONOPOLY GO! is a global phenomenon and the biggest mobile game launch in history, captivating millions of players worldwide. At Scopely, we care deeply about what we do and strive to inspire play every day—whether through our work alongside exceptional teammates or through unforgettable experiences for millions of players. We're a global team of game makers building one of the world's most successful live-service games. As the Production Director – Seasonal Content, you'll own the operational health, planning, and execution behind MONOPOLY GO!'s seasonal content portfolio. You'll partner across Art, Design, Product, Live Operations, Licensing, and Content teams to ensure every season delivers exceptional quality, creative novelty, operational excellence, and measurable player impact. Success in this role goes beyond shipping content on schedule. You'll be accountable for the health of the seasonal ecosystem—including content capacity, creative ambition, production predictability, IP integration, execution quality, and the cross-functional alignment required to consistently deliver industry-leading live-service seasons. This role requires an exceptional balance of strategic leadership and tactical execution. You'll be equally comfortable shaping long-term organizational strategy with senior leadership as you are rolling up your sleeves with producers, artists, designers, and engineers to solve production challenges, unblock teams, and improve execution day-to-day. What You'll Do Lead production for the Seasonal Content organization, overseeing the planning, execution, and successful delivery of every MONOPOLY GO! season. Own the operational health of the seasonal portfolio, balancing player experience, content quality, novelty, production predictability, resource utilization, and business objectives—not simply delivery against schedule. Drive the long-term evolution of the seasonal content pipeline, continuously improving how art, design, narrative, gameplay content, rewards, licensed IP, localization, and live operations move from concept through launch. Own content roadmap planning, art capacity planning, outsourcing strategy, and resource forecasting to maximize both creative ambition and sustainable execution. Partner closely with Product, Art, Design, Live Operations, Marketing, and Licensing leadership to align priorities across multiple concurrent seasonal initiatives. Operate comfortably at both the executive and production floor levels—providing strategic direction while remaining actively involved in milestone reviews, dependency management, issue resolution, production planning, and critical decision making. Be willing to get "in the weeds" with producers and development teams to remove blockers, resolve ambiguity, improve workflows, and ensure teams have what they need to succeed. Lead cross-functional planning for major seasonal launches, proactively identifying execution risks, staffing challenges, dependency conflicts, and operational gaps before they impact delivery. Drive executive-level visibility through clear reporting, production health metrics, risk assessments, and actionable recommendations. Champion continuous improvement across production methodologies, governance, tooling, AI adoption, and content development workflows. Lead organizational change initiatives that improve how teams plan, collaborate, and execute, ensuring new processes are successfully adopted across multiple disciplines. Serve as a diplomatic leader who builds trust across diverse teams, navigates competing priorities with empathy, and facilitates alignment during high-pressure or ambiguous situations. Mentor Production Managers and Producers while raising the overall maturity and effectiveness of production across the Seasonal Content organization. What We're Looking For Extensive experience leading production within large-scale live-service game development environments. Deep expertise managing content-heavy production pipelines, including art production, outsourcing, IP development, localization, approvals, and live seasonal releases. Demonstrated success operating as a Production Director or equivalent leader responsible for both organizational strategy and execution. Proven ability to seamlessly shift between strategic leadership and hands-on production management, remaining deeply connected to execution while guiding long-term organizational direction. Strong expertise in production planning, capacity planning, portfolio management, dependency mapping, forecasting, and operational excellence. Exceptional understanding of creative development pipelines and how to optimize art and content production without sacrificing quality or innovation. Outstanding diplomacy and stakeholder management skills, with the ability to influence senior leaders, resolve conflict constructively, and build alignment across diverse disciplines without relying on direct authority. Experience leading organizations through meaningful operational change, including introducing new production processes, organizational structures, tools, or ways of working while driving strong adoption. Excellent judgment balancing player experience, creative ambition, technical constraints, production risk, and business priorities. Outstanding communication, organizational leadership, and relationship-building skills. Comfortable operating in fast-paced environments with rapidly evolving priorities and complex cross-functional organizations. Passion for building high-performing teams, enabling creative excellence, and delivering unforgettable seasonal experiences at world-class scale. AI Capability & Readiness We believe AI will fundamentally transform how content organizations operate. In this role, you'll be expected to actively incorporate AI into production workflows to improve planning, asset tracking, documentation, communication, forecasting, content review, dependency management, and operational decision-making. You'll champion thoughtful AI adoption across the Seasonal Content organization, helping teams work faster, make better decisions, and increase creative capacity without compromising quality. We value leaders who are curious, experimental, and capable of driving organizational change as AI reshapes game development. Bonus Points Experience working on category-leading live service games. Experience within mobile free-to-play game development. Experience leading globally distributed development teams. Experience scaling production organizations during periods of rapid growth. Familiarity with modern AI productivity tools such as Claude, Codex, Cursor, or similar, and experience applying them to production workflows. Experience evolving production operating models, governance frameworks, or portfolio planning processes. At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure! About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: United Kingdom; Spain; Germany Workplace: remote Help Us Build The Future of Travel At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world. Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy. We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone. Your Next Destination Location: Remote. Contract: Full-time, permanent. Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74 Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async. What You'll Do Support our marketing attribution models and methodology: review how conversions are credited across channels, reconcile platform-reported and first-party numbers, and keep the approach trusted and documented. Design and maintain the marketing data models behind measurement (spend, attribution, orders and customer cohorts) with Analytics Engineering, with clear definitions, tests and documentation. Support Growth and Marketing with ad-hoc and core analytics, such as campaign and market performance, self-serve dashboards and AI-assisted analytics. Design and run geo experiments from simulation-based power analysis and market selection to success criteria and read-out, working with the marketing performance team. Co-own a prioritised quarterly incrementality test roadmap across channels and markets, ranked by decision value, cost, feasibility (including properly powered tests) and learning, and track each test through to a decision. Handle spillover, seasonality and small-market noise, and report incremental CAC and incremental ROAS with honest uncertainty. Turn test results into investment guidance: estimate marginal returns and saturation by channel and market, and recommend where the next dollar should go and where to pull back. Help set and document our causal measurement standards: which method when, what counts as sufficient evidence, and how results calibrate attribution and MMM for budget allocation. Defend the framework under challenge from channel owners and leaders, and pressure-test platform claims. Guide Growth, Acquisition and Finance from business question to testable hypothesis to budget decision, and build literacy on attributed versus incremental performance. Build reusable experiment tooling and templates, work with Analytics Engineering and MarTech on the data experiments needed, and document every test and decision as you build this capability from scratch. What You'll Bring 3+ years of experience in marketing measurement (attribution, incrementality or marketing mix modelling), with a track record of analysis that changed real budget decisions. Solid grounding in causal inference and experimental design: randomised and quasi-experimental methods such as synthetic control and difference-in-differences, simulation-based power analysis to size and design tests, and knowing when each approach breaks. Strong statistical judgement: you can quantify uncertainty, explain it simply, and resist overclaiming. Hands-on experience with marketing attribution models and their limits, including reconciling platform-reported results with first-party data. Familiarity with how experiments calibrate MMM and attribution, and with marginal-return and budget-optimisation thinking (saturation, diminishing returns). Expert SQL and Python, production-quality code, a modern warehouse (BigQuery or Snowflake) and a BI tool such as Lightdash or Looker. Strong data modelling skills: designing clean, tested and documented models (dbt or similar) for marketing spend, attribution and customer data, and working closely with Analytics Engineering. Strong core analytics skills: marketing and customer metrics (CAC, LTV, retention, funnel and cohort analysis), dashboards and self-serve BI, and the judgement to prioritise ad-hoc requests alongside the test roadmap. Proven ability to influence senior stakeholders: you hold a position under challenge, have shaped a roadmap, and say no with a clear rationale. Comfortable with ambiguity and with data that is still improving: you're a proactive self-starter who is happy to create a new process or capability in a small, fast-growing team. Why People Join Us We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first. Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world. Before You Hit Apply By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process. At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍 This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it’s available: 📍UK: £64,000 - £96,000 📍Spain: €62,000- €93,000 📍Germany: €68,000- €102,000 Your Home Destination: Local market rates and cost of living vary, so your specific range depends on where you’re based. Most people join in the first half of the band, which leaves you plenty of room to grow, and you’ll see exactly how that looks from day one. In exceptional cases, where a candidate’s skills and experience clearly exceed what the role requires, we’re happy to talk about going higher. We’ll walk through your range together on your first call with our Talent team, so we’re all aligned for takeoff!
Location: New York, NY, United States About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. Overview Fanatics is looking for a Business Operations Associate to run the systems behind Fanatics ONE benefits and to make sure every dollar the program spends gets charged to the right budget. Fanatics ONE is the loyalty program that recognizes fans across the Fanatics ecosystem. Members earn gifts and access to events they can't buy anywhere else, from seats at sold-out games to Fanatics Fest. Every gift campaign and member event has a back office behind it. Someone has to price the tickets, code the expenses, track the invoices and bill other teams when they use what we've paid for. That work keeps growing as more of the company shares our tickets and events. Right now, that responsibility is spread across several people within their own functions, so this role brings it together in one place, with a view across the whole program. A big part of the job is TicketManager, the system where we hold tickets and suites for sports and concerts. Colleagues across Fanatics claim seats from it. We want to open more of that inventory to other teams so we can pool budgets and buy more, and that only works if every seat carries a real price and every claim gets billed to the team that used it. This is a systems role first and a finance role second. The person who does well here likes building and fixing the tools a team runs on, and has an eye to catch financial numbers that don’t add up. You'll report to the Senior Manager, Strategy & Partnerships and work closely with Gifting Operations, Event Production, Bespoke Benefits, Finance, and our analytics team. Responsibilities TicketManager and ticket inventory Own pricing for our tickets and suites, and keep it current as the market changes Apply the team's pricing approach and flag any price that looks off Make sure the right team or business pays for the seats it uses Work with Event Production so our ticket records match what happened at each event Report on how our tickets get used, including seats that go unclaimed Manage day-to-day operations of Fanatics Fest ticketing Intake and systems Run our request intake day to day, so every request gets to the right team with a cost and a timeline Keep our records and budget codes clean so reports don't need fixing by hand Build automations and small tools that replace manual tracking Show teammates how to submit requests and expenses the right way Spend and cross-charges Review and reconcile spending across teams, and help fix anything coded incorrectly Handle cross-charges when other Fanatics teams and businesses use our inventory Help set up vendors and keep invoices moving until they're paid Keep budget coding accurate as people and programs shift between teams Month-end and reporting Prepare the monthly reconciliation with Finance so our numbers match theirs Track spend against budget, and answer questions about where a charge came from and who should cover it Who you are Details matter to you. When you spot a miscoded expense or a mispriced seat, you fix it right away. You can look at a complicated process that runs across several teams and systems and work out how the pieces fit together. Building things is how you solve problems. If a task gets done by hand every week, you want to automate it, and you enjoy making the work easier for everyone around you. You work well with people on other teams, and you know how to ask a busy colleague for help in a way that's easy to say yes to. When something is waiting on someone else, you follow up until it's done. Experience and skills 1 to 2 years of experience in operations, finance, ticketing or a related field Has worked hands-on in a database or workflow tool such as Airtable Comfortable using AI tools in your everyday work Strong spreadsheet skills in Excel or Google Sheets A working knowledge of budgets and basic accounting, or the ability to pick it up quickly Experience with a ticketing platform or an expense tool is a plus Willing to work some evenings around big events and month-end close Passion for sports and fandom Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $70,000 — $85,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .
Location: New York, NY, United States About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Role Fanatics is building a leading global digital sports platform, creating a seamless experience for fans across commerce, collectibles, and gaming. As part of this mission, our Fan Ecosystem team plays a critical role in driving customer engagement and lifetime value across the Fanatics ecosystem. We are seeking a Senior Manager, Retention Strategy to develop and lead efforts to reactivate and retain users across the Fanatics app and broader Fanatics ecosystem. This is a high-impact role for a data-driven operator who knows how to turn customer insights and incentives into lasting engagement. You will own the retention and reactivation strategy for the Fanatics app, design the incentive framework and rewards offers that bring fans back and move them across Fanatics businesses, and lead the development of the customer-facing rewards experience in partnership with Product. The ideal candidate has deep experience in lifecycle or loyalty strategy, a sharp analytical instinct, and a track record of taking ideas from strategy to execution in fast-moving, cross-functional environments. Key Responsibilities Own the retention and reactivation strategy for the Fanatics app, defining how we keep users engaged, win back lapsed users, and grow lifetime value. Drive cross-app engagement through incentives and programs that move fans between propositions such as Shop, Scores, Games, Collect and Ticketing. Develop and own the promotional offer framework, including how rewards are structured, targeted, and funded across segments and lifecycle stages, with clear guardrails on cost and ROI. Partner with Promotion Operations team to design and launch specific rewards offers and promotions, from always-on retention mechanics to seasonal and moment-based campaigns. Co-lead the development of the customer-facing rewards experience in the Fanatics app, partnering with Product, Design, and Engineering to define requirements, prioritize the roadmap, and bring features to market. Support analytics partners with defining customer segmentation and lifecycle stages (new, active, at-risk, lapsed) to target interventions where they will have the most impact. Partner with CRM and Marketing to align lifecycle journeys and messaging across push, email, and in-app channels with retention priorities. Partner with Loyalty (FanCash and Fanatics ONE) so app retention mechanics reinforce broader ecosystem engagement and reward behavior. Establish the measurement framework for retention, including retention curves, reactivation rate, churn, cross-ecosystem engagement, and incremental lift, working with Analytics and Finance to stand up dashboards and regular reporting. Run a rigorous test-and-learn agenda, using A/B and holdout testing to measure incrementality and optimize offer economics. Analyze churn drivers and user behavior to surface insights that shape offers, features, and product decisions. Influence product and business roadmaps with a clear, evidence-based POV on customer and business impact, and communicate performance and recommendations to senior leadership. Qualifications Bachelor’s degree preferred. 7+ years of experience in retention, lifecycle, loyalty, or growth strategy within consumer-facing digital businesses. Proven track record of improving retention or reactivation outcomes in an app-based or digital product environment. Experience designing incentive or rewards programs, including offer economics, targeting, and ROI measurement. Experience partnering with Product to define and launch customer-facing features. Strong analytical skills, with hands-on experience in cohort analysis, segmentation, and experiment design. SQL or similar is a plus. Proven ability to drive cross-functional initiatives in matrixed organizations, influencing without direct authority across Product, Marketing, CRM, and Analytics. Excellent communicator, able to distill complex analysis into clear, compelling narratives for both executive and working-team audiences. Comfortable operating with ambiguity and managing multiple priorities in a fast-paced environment. Based in or able to commute to the Fanatics NYC office a minimum of three days per week. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $133,000 — $167,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .
Location: Remote Workplace: Remote Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. THE ROLE Kit's most established creators run real companies, with teams, large lists, dedicated sending needs, and a buying process that our self-serve motion wasn't built to serve. Because this part of our business is growing, we're looking for a Senior Product Marketing Manager, Scaling Creators to own how Kit wins, lands, and expands these businesses through a sales-assisted motion that sits alongside our self-serve product. You'll define who this buyer is, write the story that resonates and wins with them, and build the GTM strategy to drive inbound pipeline for our sales team. When these creators choose Kit and grow on it, they build more valuable businesses, and that's the outcome this role exists for. This is a full-time individual contributor role ideal for someone who has added an upmarket sales-led motion to a product-led company before and wants their work measured in win rate and deal size. YOUR SUPPORT SYSTEM You'll report to Christina Lhi https://www.linkedin.com/in/christinalhi/, Head of Marketing, and work alongside two other experienced Product Marketing Managers on Kit's product marketing team. Together, you'll keep the self-serve and sales-assisted stories feeling like one Kit. You'll spend a lot of your time with: - Our sales leadership, on who we sell to, the deal toolkit, enablement, and win/loss - Account Executives and Solutions Consultants, on demo narratives, discovery, and technical and migration proof - Product, on packaging, launches, and roadmap input - RevOps and analytics, on how accounts get routed to sales, attribution, and pricing decisions - Creator Success, on case studies, customer references, and expansion plays - Demand gen, content, and events, on campaigns and events for established creators WHAT YOU'LL DO - First Week: Dive into our onboarding curriculum in Notion and learn Kit's product, pricing, and current positioning. Attend Get-To-Know-You (GTKY) meetings with marketing, sales, Solutions Consultants, RevOps, and Creator Success. Get access to our CRM, call recordings, and product analytics, and start listening to recent sales calls. Understand how product marketing currently works at Kit - First Month: Shadow 15+ sales calls and talk with 10 established creators, including recent wins, losses, and churned accounts. Audit the sales content reps use today and how product usage currently routes accounts to sales. Set baselines with RevOps for win rate, sales cycle, deal size, and expansion revenue. Share a written point of view with the entire growth team on who our established creator buyer is and the three biggest gaps in how we sell to them. And an action plan on how we can win these creators. - First Six Months: Define the ideal customer niches and buying personas. Ship a messaging framework for these personas, tied to outcomes like revenue per subscriber, deliverability, team workflows, and safe migration, and make sure it fits Kit's broader story. Build the core deal toolkit: first-call and demo narrative, discovery guide, pitch deck, business case template, security and deliverability one-pagers, a migration plan, and competitive battlecards. Build and execute GTM tactics needed in order to drive MQLs and ultimately new MRR attributed to the sales funnel. - First Year: Sales runs on messaging and tools you built, pitch with confidence and we drive 2X inbound MQLs from when you started. You’ll own and lead our channel strategy, setting the vision, driving cross-functional alignment, and partnering with Marketing to bring it to life. You'll run a quarterly win/loss program and share what you learn openly, build a clear path for sales leads on our website, and make sure launches that matter to larger accounts ship with both a self-serve and a sales-assisted version. Your work has a direct impact on helping Kit reach $100,000,000 ARR while protecting the self-serve engine that got us here. WHAT WILL S.E.T. YOU UP FOR SUCCESS Skills - Segmentation and buyer definition: turning firmographic and product usage data into a clear picture of who to sell to and when - Messaging and positioning for a sales-assisted buyer, including competitive differentiation and objection handling - Sales enablement that reps actually use: demo narratives, discovery guides, business cases, and battlecards - Writing and storytelling that turns product depth into a business case a non-technical buyer can act on - Working with CRM, product analytics, and pipeline data to measure funnel conversion, win rate, and deal size - Customer and market/competitor research, including win/loss interviews and call analysis - Systems thinking: connecting people, processes, data, and tools to identify opportunities and build repeatable solutions across the go-to-market motion - Strong AI fluency: knowing when to leverage AI and how to build AI-powered workflows or tools that scale product marketing work, with human judgment and quality checks built in - Pricing and packaging input for a new tier or add-on (nice to have) Experiences - 7+ years in B2B SaaS product marketing, including at least 2 years supporting a sales team selling to mid-market and/or larger accounts - Added a sales-led motion on top of a product-led one at a high-growth company, and can show what changed before and after with clear metrics - Built a deal toolkit and enablement program from little or nothing, and tied it to a sales metric like win rate or deal size - Ran a win/loss or customer research program that changed how a team sold or built - Ran an expansion or account-based program for an existing customer base (nice to have) - Worked in email, martech, or the creator economy Traits - You lead without a formal title. You align sales, product, RevOps, and finance on goals, trade-offs, and what success looks like, then keep things moving. - You advocate for creators in decisions, and you protect the self-serve experience instead of pushing every account toward sales. - You act with urgency and stay focused on hitting OKRs and owning outcomes. - You work in public. You share findings, drafts, and the reasoning behind decisions so others can build on them. - You connect data to decisions, and you help others get sharper about using it. - You raise the bar on quality and iterate toward it, and you shape how your team uses AI, from call analysis to keeping battlecards current. WHAT WON'T SET YOU UP FOR SUCCESS - Experience in only self-serve or only enterprise sales. This role lives in the space between them, and you'll need to understand both. - Treating enablement as a deck handoff. The work includes coaching reps, measuring what gets used, and revising what doesn't land. - Wanting a sales playbook already in place. Much of this motion doesn't exist yet, and you'll be building it as you learn. - Preferring to be measured on output rather than outcomes. You'll share accountability with Sales for win rate, deal size, and expansion revenue. - Needing extensive approval before acting. You'll be trusted to make calls on speed versus quality and to explain your reasoning. - Discomfort with direct, candid feedback, especially from sellers on what's working in live deals. WORKING HOURS AND LOCATION We're 100% remote with team members across the globe. We work mostly on East Coast time—so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory. COMPENSATION + PERKS + BENEFITS Kit has standardized salaries based on position, no matter where you live. For this role, we’re hiring at our level 4 ($166,000). Level is determined based on experience and our interview process. PERKS + BENEFITS INCLUDE: - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/ - Kit equity - 401k with a 5% match - We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget - Individual learning + development budget ($3,500/year) - Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups - Gender affirming benefits - Childcare benefit up to $3,000 annually through JOON - Twenty (20) days of paid time off during each year of employment - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work - Ten (10) paid holidays a year - Two weeks of paid sick time each year, including mental health + well being days - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period - Four-week, paid sabbatical after five years with the team - Fantastic in-person or virtual retreats with the team twice a year HOW TO APPLY We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: 1. A phone screen with our recruiter (30 min) 2. Hiring manager interview (45 min) 3. Take-home assignment 4. Panel interview (60 min) We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Location: London Workplace: Hybrid Why loveholidays? At loveholidays - we trailblaze together. We’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers’ personal holiday expert - the smart way to get away. We’re using progressive tech to drive cutting-edge innovation and open the world to everyone. Within our Commercial and Support teams, you'll find a place to accelerate your growth by actively seeking learning opportunities and carving your own path. You'll create impact for our future by owning projects and shaping the business strategy to reach shared goals, all within our enhanced international community of collaborative and passionate teams. About the team: You’ll be joining our Brand Marketing team, bringing together Brand, Social, PR and Content to build awareness, strengthen trust and make loveholidays the easiest and most valuable way for customers to book their next holiday across our markets. We put customers at the heart of everything we do, using insight, creativity and culture to create relevant work throughout the journey, from inspiring people to dream about their next getaway to helping them book and travel with confidence. We’re a curious, collaborative team who love understanding what makes our customers tick and turning those insights into work that earns attention, adds value and supports our mission to open the world to everyone. The impact you’ll have: Reporting to the Senior Social Media Manager, this is an exciting opportunity to join our brand team at loveholidays, providing hands-on tactical and strategic support to build the loveholidays brand across social media channels. As Senior Social Media Executive, you will be instrumental in driving loveholidays’ brand engagement and visibility across various social media platforms. You will oversee the execution of our social media strategy, delivering our brand message across all live platforms with socially native, thumb stopping content. Your responsibilities will include end-to-end management and creation of social media content, managing social media platforms and communities, social listening and leveraging analytics to measure and optimise our channels for growth and content performance. We are looking for a creative, with strong attention to detail, a passion for social media and building brand communities online, who can hit the ground running creating content for and managing our current content calendars. Your day-to-day: - Execute loveholidays’ social media strategy across all live platforms, bringing the brand to life through engaging, on-brand content that inspires travel and drives long-term community growth. - Own and maintain the social media and marketing calendars, ensuring a consistent and timely flow of content aligned with company news, campaigns, product updates, seasonal moments and key marketing messages. - Stay informed on social media trends, platform updates, emerging channels and audience behaviours, identifying opportunities to keep loveholidays’ content relevant, timely and culturally connected. - Support the Senior Social Media Manager and wider content team in developing creative, community-led ideas, turning web content, customer insight and brand priorities into engaging social concepts and copy. - Create high-quality, multi-format social content across video, photography, graphics, animation, written posts and interactive formats, ensuring every piece is adapted appropriately for each platform and audience. - Own the execution of video-first social media content, from concept development and scripting through to filming, presenting, editing and publishing, while feeling comfortable both on and off camera. - Use strong design skills to produce polished, platform-native creative, applying loveholidays’ visual identity and brand guidelines consistently across social assets, campaigns and content series. - Develop, test and scale repeatable content formats; manage user-generated content and influencer activity; monitor and engage with the community daily; and analyse performance data to refine strategy and report results to stakeholders. Your skillset: - Strong understanding of social media best practices, platform behaviours and emerging trends - Excellent visual judgement, with the ability to create thumb-stopping static and video content - Hands-on content creation skills, including filming, starring-in, editing, curating and adapting content for different platforms - Proven experience creating highly engaging content across Instagram, TikTok, Facebook and other relevant social channels - Ability to analyse social media performance data, identify actionable insights and make practical content and channel recommendations - Experience using social media management, reporting and listening tools, including Sprout Social, Canva, CapCut and social listening queries Desirable: - Experience working across multiple markets including UK, IE, DE and SE - Experience bringing brand and marketing campaigns to life through social media - Confident using AI tools responsibly to streamline social media workflows, including ideation, planning, reporting, content repurposing and social listening, while maintaining strong editorial judgement and brand standards - Additional language capability in German, Swedish or Polish The interview journey: 1. Intro meet with a member of the Talent Acquisition team - 30 mins 2. 1st stage with the Senior Social Media Manager - 45 mins 3. Final In-office interview to present a social task with Social Media Manager & a Senior stakeholder - 1 hr Perks of joining us: - Company pension contributions at 5%. - Individualised training budget for you to learn on the job and level yourself up. - Discounted holidays for you, your family and friends. - 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum. - Ability to buy and sell annual leave. - Cycle to work scheme, season ticket loan and eye care vouchers. At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.
Location: Denver, CO, United States About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Overview Fanatics Betting & Gaming is continuing to build and evolve AI-powered customer experiences through our GenAI customer service chatbot (FBGA) and our internal co-pilot for customer service agents, ARENA. The quality of those experiences depends on the knowledge behind them. As Senior Manager, Knowledge Management, you will lead the team that owns that knowledge base, turning what we learn from customer cases into the best user experience possible, whether for our end customers or internal stakeholders. You will work with automated tooling developed by our Engineers to build and refine knowledge articles (KAs), drawing on input from stakeholders, operational data from our customer contacts, and signals from our evaluation and quality data. You’ll be Operations’ primary partner to Product and Engineering on knowledge, content, and the systems that deliver it. This role suits an exceptionally organized leader who can run a disciplined content lifecycle, translate case data into prioritized action, and operate comfortably from strategy through execution.This role suits an exceptionally organized leader who can run a disciplined content lifecycle, translate case data into prioritized action, and operate comfortably from strategy through execution. Responsibilities Knowledge base ownership Own the knowledge base that powers FBGA and ARENA, including its structure, taxonomy, content, accuracy, and coverage Establish and run a content lifecycle with clear owners, testing and review cadences, and approval workflows, so content stays current as policies, products, and states change Set and enforce content standards that keep knowledge consistent, compliant, and easy for both people and AI to use Drive the evolution of internally developed tools and automated processes so that Knowledge can scale and keep pace with the broader business Insights and trend analysis Drive analysis of trends across case types and subtypes, focusing on containment, escalation, repeat contact, and delivering a quality user experience. Turn trends and quality findings into a prioritized backlog of content, process, and product improvements, and see them through to impact Deliver regular readouts to Operations leadership and partner teams that connect knowledge changes to measurable outcomes Cross-functional partnership Serve as the Operations lead partner to Product and Engineering on knowledge systems, tooling, and the requirements that shape how knowledge reaches FBGA and ARENA. Partner with our Quality team to act on evaluation findings, and with our Go-To-Market team so launch content is ready before go-live Surface customer and operational insights to Product, Marketing, Compliance, and other frontline teams Team leadership Lead, hire, and develop the Knowledge team, setting clear priorities and raising the bar on rigor and ownership Build the operating rhythm for the team, including planning, intake, prioritization, and reporting, so work is visible, organized, and predictable Ensure the team follows all internal and external guidelines and regulations. Qualifications 8+ years of experience in operations, knowledge management, customer experience, or a related field, including leading teams. Proven ability to build and run a content or knowledge function with defined standards, ownership, and governance. Strong analytical skills, with the ability to synthesize large amounts of case and performance data into clear priorities and recommendations. Track record of partnering effectively with Product and Engineering teams on requirements, prioritization, and delivery. Rigorous attention to detail and strong organization, with the ability to manage many parallel workstreams and deadlines. Exceptional written and verbal communication, including the ability to tell a clear, data-backed story to senior leaders. Ability to operate from strategy to execution, and to turn strategy into operating practice. Ability to pass required licensing mandated by state racing and gaming regulatory bodies. Bachelor’s degree or equivalent experience. Preferred Qualifications Experience with AI-assisted support, chatbots, or retrieval-based knowledge systems, and how content quality affects their performance. Experience in online sportsbook, casino, or poker, or another regulated, fast-moving environment. Familiarity with proprietary online gaming tools, systems, and reports (Fraud, Payments, Gaming, Sportsbook). Experience with knowledge management platforms and content analytics. Hands-on SQL or data analysis skills. Deep empathy for the customer and curiosity about technology as a customer experience enabler. Master’s degree Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $150,000 — $170,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .
Location: London Workplace: Hybrid Why loveholidays? We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway. Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams. The difference you’ll make You’ll sit in the Workforce Planning team, reporting to the Head of Strategic Workforce Planning & Optimisation. Working with Operations, Business Process Outsourcing (BPO) partners, Training and Quality, you’ll create accurate, cost-effective schedules that balance customer demand, employee needs and development time. The team connects customer demand with operational capacity, helping the wider business make informed staffing decisions. By improving coverage, schedule accuracy and the use of available hours, you’ll support loveholidays in ensuring we provide excellent customer service while meeting our commercial performance objectives. Workforce Planning is part out of our Customer Experience department, supporting the teams who engage daily with our travelers across a full range of services and channels in all our markets This sits within our Business function, where customer understanding, supplier relationships and commercial judgement come together. By staying close to customer needs, market opportunities and commercial performance, Business teams help shape the loveholidays proposition and turn insight into better outcomes for customers, suppliers and the business. Your day-to-day: - Build, validate and publish schedules on time, using demand forecasts, skills and staffing requirements to optimise shifts, breaks and coverage, control costs and hand over risks to Operations and real-time teams. - Coordinate BPO schedule delivery and shared work across sites and vendors, maintaining a consolidated view of coverage, challenging gaps and driving corrective action. - With a customer-focussed mindset. partner with Training, Quality and Operations to schedule coaching, learning and other offline activities where capacity allows, meeting development needs while minimising customer impact. - Manage leave allocation and tracking within agreed limits, reconcile records with the People Operations team, and keep employee skills, hours and working arrangements accurate in the Workforce Management (WFM) system. - Amend task allocations within schedules in a flexible manner, and in conjunction with real time analysts, in response to incidents and issues that may otherwise impact on service outcomes - Own WFM scheduling configuration and user support, troubleshoot issues, test changes and validate outputs, while maintaining clear guidance and improving processes. - Use coverage and performance data to negotiate practical and innovative solutions with Operations, balancing service, cost and employee needs within workplace rules, policies and approval limits, while protecting employee information. - The scope of work includes scheduling for up to 100 internal agents and their line managers across 4–8 business functions, and monitoring and coordinating schedule delivery and coverage across 2–3 BPO vendors, 3–6 sites and more than 500 vendor agents. Your skillset: - A thorough understanding of contact centre operations, with hands-on experience creating and maintaining contact centre schedules in a WFM platform, including configuration, troubleshooting and output validation. Calabrio experience is highly valued. - Understanding of interval-level demand, staffing, service levels, shrinkage, occupancy and multi-skilled coverage, with sound judgement about service and cost trade-offs. - Strong analytical skills and confident use of spreadsheets (eg Google Sheets or Excel) or equivalent tools to spot trends and/or performance gaps, reconcile data, assess coverage, identify opportunities and explain recommendations. - Accountable, with high standards for your own work and that of others, showing attention to detail when handling employee and leave records, and in applying contractual working arrangements, shift and break rules consistently. - Action-focussed, with strong organisation and ownership, and the ability to meet schedule publication deadlines and manage competing priorities across teams, sites or partners. - Clear communication, negotiation and stakeholder management skills, including having a growth mindset and the confidence to challenge requests constructively, escalate risks and support WFM users as we strive to work better than yesterday. - You are collaborative and inclusive, sharing your expertise, collaborating with others to get the The interview journey: 1. Intro with a member of the Talent Acquisition team - 30 mins 2. 1st stage with Hiring Manager - 45 mins 3. Final stage with key stakeholder/s including an analytical competence activity, in office - 1 hour Perks of joining us: - Company pension contributions at 5% - Individualised training budget for you to learn on the job and level yourself up - Discounted holidays for you, your family and friends - 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum - Ability to buy and sell annual leave - Access to our electric vehicle salary sacrifice scheme - Cycle to work scheme, season ticket loan and eye care vouchers Our commitment to inclusion At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions. As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.
Location: Serbia Workplace: remote ABOUT YOU We are working on a hardcore medieval sandbox MMORPG built around player-driven gameplay, crafting, resource management, territorial warfare, and complex economic and progression systems.The project features a mature and highly interconnected gameplay ecosystem and is currently undergoing an active transition to a new game engine.We are looking for a Game Designer who will help us improve existing gameplay systems, develop new mechanics, and shape the future of the project. This role requires a strong understanding of complex game systems, player behavior, and the challenges of evolving an established live MMORPG while adapting to new technology. ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. RESPONSIBILITIES Design, develop, and improve gameplay mechanics and interconnected game systems. Analyze and balance existing mechanics, including character progression, crafting, combat, resource gathering, and in-game economy. Design new features and improve existing systems based on player feedback, gameplay data, and project priorities. Prepare clear and detailed game design documentation, including feature specifications, balance tables, gameplay flows, and acceptance criteria. Work closely with developers, QA, and production to ensure features are technically feasible and delivered as intended. Identify gameplay issues, design inconsistencies, exploits, and opportunities for improvement. Contribute to player retention, onboarding, and long-term engagement improvements. Support the design and balancing of seasonal gameplay, PvP and PvE activities, and progression systems. Evaluate implemented features through playtesting, feedback analysis, and available gameplay metrics. Support gameplay design improvements and adaptations during the ongoing engine transition. REQUIRED SKILLS & EXPERIENCE 3+ years of professional experience in game design, preferably with multiplayer, RPG, survival, or MMO projects. Strong understanding of systems design, progression mechanics, balancing, and game economies. Experience working with complex, interconnected gameplay systems and understanding how changes in one system affect others. Experience designing, maintaining, and documenting gameplay systems in established game projects. Ability to analyze existing game mechanics and propose practical improvements. Strong analytical and problem-solving skills, including confidence working with spreadsheets and balance calculations. Understanding of player motivation, retention, and long-term progression. Ability to translate high-level design ideas into actionable requirements for development and QA. Experience working with cross-functional game development teams. Good written and spoken English. Ability to work independently, take ownership of features, and prioritize solutions within technical and resource constraints. NICE TO HAVE Experience with MMORPGs, open-world survival games, or sandbox PvP games. Practical experience balancing player-driven economies, crafting systems, and PvP/PvE progression. Familiarity with hardcore sandbox games and their player communities. Experience with live-service games, seasonal content, or long-term progression systems. Hands-on experience with Unreal Engine 5 (UE5). Experience contributing to game engine migrations or major technical transitions. Knowledge of UI/UX design principles and experience designing or improving game interfaces and player experiences. Experience collaborating with UI/UX designers to improve gameplay usability, navigation, and accessibility. Experience with gameplay analytics or telemetry. Experience with Jira, Confluence, and collaborative design workflows. Experience working with legacy systems or technically constrained projects. BENEFITS We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers
Location: London, United Kingdom Workplace: hybrid The Position Global University Systems is looking for an exceptional Marketing Director with deep global B2C experience to lead and transform a portfolio of brands within the wider GUS group. This is a significant consumer marketing leadership role for a proven brand builder . Someone who understands how to create distinctive brands, build consumer demand, grow market share and turn brand investment into measurable commercial results. You will take responsibility for a portfolio of brands , while also helping shape the wider marketing capability of the Group globally. This is not a role for someone who simply wants to maintain what already exists. We are looking for a game-changing marketing leader who can look at a business, understand its consumers and markets, identify where the biggest opportunities lie and build a bold strategy around them. You will understand that brilliant branding is not simply about how something looks. It is about creating distinction, influencing consumer choice, changing perception, building demand and ultimately driving growth. The Opportunity GUS operates a broad portfolio of education brands, institutions and businesses serving consumers across multiple international markets. We already have significant scale, reach and an extraordinary platform to build from. The opportunity now is to take our brands and B2C marketing capability to the next level for a portfolio of brands within our group. You will take a fresh look at your portfolio, understanding each brand's position, audiences, competitive landscape and growth potential. Some brands may need repositioning. Others may require greater investment, stronger propositions, a different approach to customer acquisition or a completely new creative direction. Your role will be to understand what each brand needs to win in its market , while ensuring the portfolio benefits from the scale, capability and reach of the wider Group. Crucially, you will connect brand, consumer insight, customer acquisition and commercial performance . What You'll Be Responsible For You will take ownership of a portfolio within the wider GUS group of brands. Develop a clear strategy and growth ambition for each brand within your portfolio. Understand the different consumer audiences, propositions and competitive environments across the portfolio. Identify where brands require repositioning, investment or transformation. Balance individual brand identities with the advantages and capabilities of the wider Group. Set clear priorities across the portfolio based on consumer opportunity and commercial potential. Ensure each brand has a distinctive proposition and clear reason for consumers to choose it. Build marketing strategies that translate into sustainable growth. Building Brands That Consumers Choose At the heart of this role is brand building . We are looking for someone who has personally built, repositioned or transformed consumer-facing brands and can demonstrate the impact they made. Define compelling consumer brand strategies and positioning. Create distinctive propositions that resonate with clearly defined audiences. Strengthen awareness, consideration, preference and ultimately conversion. Use consumer insight and market intelligence to inform brand and marketing strategy. Build creative platforms and campaigns capable of working across different international markets. Create powerful stories that connect emotionally with consumers. Ensure our brands stand out in increasingly competitive categories. Build long-term brand equity while delivering short-term commercial performance. This is not about building brands that simply look good. It is about building brands that consumers want and businesses can grow. Driving Growth You will bring a sophisticated understanding of modern B2C marketing and the entire consumer journey, from initial awareness through consideration, acquisition, conversion and retention. Build integrated marketing strategies across brand, digital, content, social, performance and CRM. Develop audience segmentation and consumer propositions that drive action. Balance long-term brand building with performance marketing and customer acquisition. Understand customer acquisition economics, conversion and return on marketing investment. Identify opportunities to improve the complete consumer journey. Ensure marketing investment is focused on the channels, audiences and markets capable of delivering the greatest return. Use data and consumer insight to continuously improve marketing performance. Driving Transformation We are looking for someone who is comfortable challenging the status quo. You won't simply inherit a strategy and keep it running. You will assess what is working, identify what isn't and make the changes necessary to create meaningful progress. Identify the biggest opportunities to strengthen our brands and B2C marketing capability. Develop bold strategies that create measurable commercial and brand growth. Challenge existing ways of working and introduce new thinking. Build a clear vision for where our brands need to go next. Turn strategy into action and action into measurable results. Raise the standard of marketing across the portfolio. Create momentum and ensure marketing is genuinely moving the business forward. Who We're Looking For We are looking for an experienced senior marketing leader with a significant track record in B2C marketing and consumer brand building. Global B2C experience is essential for this role. You may come from education, consumer goods, retail, travel, hospitality, technology, financial services, media, subscription businesses or another consumer-led, international environment. You don't necessarily need to have worked in education. What matters is that you understand consumers, brands and growth , and can demonstrate what you personally changed and the commercial impact it delivered. We want to hear about: The consumer brands you built or transformed. The brand positioning you changed. The international markets where you drove growth. The consumer audiences you successfully reached. The campaigns and strategies that materially changed performance. The commercial growth your marketing delivered. The portfolios you have managed. The teams and capabilities you built. You Will Bring Significant senior B2C marketing leadership experience within a global or multi-market organisation. A proven track record as a consumer brand builder. Experience managing multiple brands or a portfolio of consumer businesses/products. Evidence of successfully repositioning, transforming or scaling established brands. Strong understanding of consumer behaviour, segmentation and customer decision-making. Deep expertise across brand strategy, creative development, integrated campaigns, digital, social and performance marketing. Experience managing the complete B2C customer journey, from awareness and consideration through acquisition and conversion. Evidence of delivering measurable commercial growth through marketing. The ability to balance brand building with customer acquisition and performance marketing . Experience operating across multiple international markets and adapting consumer strategies accordingly. Strong commercial instincts and an understanding of customer acquisition, conversion, ROI and marketing effectiveness. Experience building and leading high-performing marketing teams. The ability to combine big-picture strategic thinking with exceptional execution. Confidence working with and influencing senior leadership teams. A willingness to challenge established thinking and make difficult decisions. High energy, ambition and a strong bias towards action. The Person You are a brand builder and commercial marketer . You are fascinated by consumers: what they want, what influences them, why they choose one brand over another and what makes them come back. You understand both the art and science of marketing. You believe in creativity and the power of brands, but you are equally comfortable talking about acquisition, conversion, investment and commercial return. You can move between the detail of an individual brand and the bigger strategic picture of a global portfolio. You see opportunities quickly and know how to translate them into action. You are comfortable making decisions. You challenge constructively, bring energy into a room and raise standards around you. Above all, you build brands that grow. If that sounds like the kind of challenge you've been looking for, we'd like to hear from you. Other Information Global University Systems is an equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies. What we offer: 25 days annual leave plus bank holidays - time to rest, recharge, and balance life beyond work. Hybrid working - most roles offer hybrid or flexible arrangements to support work-life balance. Contributory Pension Scheme - 5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions. Private Medical Insurance (T&C's apply) - prioritising your wellbeing with speedy access to healthcare whenever you need support. Season Ticket Loan (T&C's apply) - spread the cost of your commute with an interest-free travel loan. Eye Care Vouchers - support for regular eye tests and essential eyewear. Training & Development opportunities (T&C's apply) - access to short courses via FutureLearn and Group-wide professional development programmes. Staff Discount Scheme - via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc Employee Assistance Programme - confidential support for your wellbeing, whenever you need it. Refer a Friend Scheme for staff members (T&C's apply) - earn rewards for helping us bring great talent into the team If you feel this is the role you are looking for, please click below to apply for the role! We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search. GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. Our data privacy policy can be viewed here .
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