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Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY is actively recruiting for position WAITER/ESS onboard OCEANIA and REGENT Cruises The Waiter/Waitress provides and maintains the service standards using friendly, courteous, and professional service in any assigned venue. BENEFITS: Free food & accommodation (2 people per cabin) Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSIBILITIES: Provide personalized service according to the restaurant destination (themes), portraying at all time the attitude, body language and verbal etiquette in relation of the destination. Use every opportunity to connect with the guest in order to create and enhance the guest experience as per the destination. Provide personalized service, using guest names. Maintain clean and orderly tables. Set up, organize and clean assigned station according to PH standards Prepare mise-en-place to ensure that assigned station is ready when guests arrive. Greet guest at table as they arrive, pulling out the chair for ladies. Offer the menu. Provide guests with personal self-introduction. Possess full knowledge of the menu, and provide menu explanation and recommendations (Daily Special) Possess full knowledgeable of service procedures and standards. Assisting the head waiter in all aspects of the service as well as taking dessert orders whenever possible and assisting with large table Possess knowledge of beverages, wines, spirit Take all hot beverages order. REQUIREMENTS: ⠀ Advanced level of English Minimum 3 years of  experience in high level restaurant or 4-5* hotels/resorts Excellent knowledge of international cuisine. Ability to deal with guests from different nationalities. Minimum age is 21 years old. No visible tattoo NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: September 16, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY is actively recruiting for position SOMMELIER onboard OCEANIA and REGENT Cruises The Sommeliers ensure guests satisfaction by assisting the Head Sommelier in delivering quality and variety of wines and wine services, consistently and effectively reflecting the luxurious nature of our company. To assist with effective operation of the department, achieving and exceed departmental financial targets (revenue, costs). BENEFITS: Free food & accommodation (2 people per cabin) Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSIBILITIES: Ensuring effective beverage services in the restaurants, being fully responsible for the service in a section of the main dining room or an alternative dining location. Supervising assigned personal with wine service in alternative dining locations. Assisting the Head Sommelier with preparing the restaurant for service every morning, afternoon as required to ensured guest satisfaction. Knowing the full wine list in order to assist guests with their choices, being able to make recommendations to guests for a better choice, up selling, suggesting and recommending. Being aware of all events and activities on the ship at all times. Making suggestions to the Head Sommelier when scheduling events. Assisting, if requested by the Head Sommelier, with the setting up of wine tasting and any other relevant activity. Resolving any passenger queries or questions, reporting immediately any guests ́ dissatisfaction to the Head Sommelier, so he/she can take action with effective discretionary guest recovery. Ensuring compliance with company procedures, good stock control and accurate charging to accounts. Seeking every opportunity to up sale wines, without being pushy. Assisting the Head Sommelier with the inventory of glasses, utensils and bottles, ensuring all glasses and utensils are in pristine condition at all times. REQUIREMENTS: ⠀ Completion of high school or basic education equivalency required. Advanced level of English Completed Sommelier trainings or certificates. Minimum 2 years of  experience in wine service. Ability to pronounce properly wine regions, varieties and descriptions. Ability to deal with guests from different nationalities. Experience and/or training in the hospitality field considered a plus. Minimum age is 21 years old. No visible tattoo Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 Last updated: September 16, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY is actively recruiting for position RESTAURANT ATTENDANT onboard OCEANIA and REGENT Cruises The Restaurant Attendant is responsible for clearing trays from the dining venues to dishwashers & pantries, food pickups from the galley to the Waiters’ stations and/or buffet lines. The responsibilities will different according to the assigned venues. BENEFITS: Free food & accommodation (2 people per cabin) Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSABILITIES: Set-up a sufficient amount of china on the line and in the warmer for the operation. Set up and close the buffet line in the Terrace Café in a timely manner. Prepares and ensures that it is the correct temperature for the service. Set-up the food items, ensuring that the presentation is correct. Set-up the silverware for the buffet service. Assist the galley personnel with the decoration of the buffet. Constructively participate in the daily menu briefings. Must maintain the buffet line presentably and refilled throughout the service. Serve guest from the Buffet Line using the appropriate body language and premium verbal etiquette Serve the guests at the buffet line (always paying attention to place the food neatly on the plates), presenting and explaining to them the different dishes. Handles all equipment, food and beverages with utmost care. Performs all other duties, as requested by the supervisors. REQUIREMENTS: Minimum age is 21 years old. Fluent in written and spoken English. Minimum 1 year of experience in restaurant service/hospitality. Excellent knowledge of international cuisine. Positive attitude at all times. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: September 16, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY is actively recruiting for position Learning & Development Manager onboard OCEANIA and REGENT Cruises The Learning & Development Manager is responsible to facilitate service training for all ICS / SSSL departments onboard the vessel within the Oceania Cruises and Regent Seven Seas brands, coordinate new hire familiarization, perform administrative tasks related to learning and development and display a role model and professional behavior as ICS / SSSL ambassador. While the Learning & Development Manager focuses on the ICS / SSSL departments, he / she works in cooperation with the on board HR Manager for the benefit of the operation. BENEFITS: Free food & accommodation Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSIBILITIES: Demonstrate passion and knowledge in all international service standards for food & beverage and housekeeping Prepare and facilitate professional service training for all ICS / SSSL departments Conduct customer service training job Facilitate basic supervisor and management training Coordinate and support new hire familiarization Welcome back all returning crew, with information regarding departmental changes while crew were on vacation related to ICS / SSSL procedures. Support Cross Training program Administrate Learning Management System (LMS) for ICS / SSSL departments Prepare training schedule for all ICS / SSSL departments for service and on the job trainings Schedule mandatory departmental training as per Safety Management System (SMS) Prepare attendance list for each training and track training attendance in LMS Filter and communicate monthly report of training topics and attendance for all ICS / SSSL departments Support Head of Departments with training needs analysis for their staff Create individual training plans for new hires and crew members requiring development Create and prepare hand-outs for training courses Assist management to formulate Key Result Areas (KRA) Assist managers with their Linkedin Learning membership and filter user reports on monthly basis (TBC) Assist Corporate HR Manager in creating new training programs and material (classroom and computer based training) Contribute in updating the Training & Development Manual in Apollo Solutions REQUIREMENTS: ⠀ 3 years of experience as professional Trainer in the fields of luxury hotels and cruise line Previous ship experience on the same position is mandatory Great knowledge about F&B, Housekeeping and general service procedures Familiar with basic shipboard operation Fluent in written and spoken English Ability to communicate effectively with senior management Confident talking in front of an audience that include HODs and senior manager Good administrative skills, organized with great time management Experienced in coaching middle managers Adherence to specific scheduled working hours, yet being flexible to operational requirements Ability to interact professional in an international team Minimum age is 21 years old. No visible tattoo NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions Last updated: July 24, 2024

Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY is actively recruiting for position HOTEL CONTROLLER onboard OCEANIA and REGENT Cruises The Hotel Controller is responsible for performing all administrative services on any designated ICS operated vessel within the Oceania Cruises branch, providing a professional and reliable ICS financial and controlling service onboard. BENEFITS: Free food & accommodation Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSIBILITIES: Responsible and accountable for data integrity of all shipboard financial aspects, including payroll, inventories and operating budgets. Manage subordinates and monitor implemented efficiency measurements. Possess the ability to:  Maintain efficient, prompt and accurate overall Administration.  Provide strategic inventory, financial, and budget planning.  Assist with the achievement of departmental financial budgets and targets.  Maintain an open and proactive line of communication with shipboard and corporate management.  Manage ICS payroll with all associated responsibilities.  Provide accurate and prompt reporting based on documentation requirements.  Establish and enforce cycle count schedules for bars and perform spot checks.  Manage crew matters related to financial queries.  Provide general maintenance of all internal operating systems, ICS, Apollo Solution, TAR, ABS.  Provide system training, ICS, ABS, TAR, to the on board users. Develop effective relationships and communicate with direct subordinates, supervisors, division heads and shipboard/corporate managers. Maintain the safe, cash book and daily cash flow requirements. Process, review and approve ship cash expenditures. Prepare daily revenue recaps. Execute daily Fidelio/Micros reporting and reconciliation. Prepare and submit accounting documents as per documentation requirements. Prepare and submit concessionaire’s settlements and invoices. Maintain and audit payroll system frequently to ensure data replication between HR and payroll system is up to date. Provide general financial support for the F&B Department. Forward hard copies of end of voyage files and various documents to Head Office. Generate payment of Port Agents and sending the necessary reports to Head Office. Generate financial reports in conjunction with and under the direction of the Food & Beverage Manager. Maintain and communicate all budget and target files on daily basis. Coordinate financial meetings with onboard management. Provide budget vs. actual results and predictive forecast. Monitor and report out port cash purchase transactions. Allocate all expenses to the appropriate operating accounts. Submit voyage victualling with 24 hours of voyage ending, after being controlled for accuracy. Monitor Time & Attendance reporting and alert HOD with accumulated OT expenses. Monitoring Rest Hour compliance and alerting the HOD. Maintain operating system with daily guest count to support appropriate cost and revenue reporting. Verify and confirm all special service items issued or provided. Maintain credit and debit transactions by voyage. REQUIREMENTS: ⠀ 10 years of experience in the Finance/Accounting/Supply Chain field of luxury hotels and cruise line brands. At least 5 years of experience as Hotel Controller/Inventory Manager/Payroll Manager in a well-recognized luxury hospitality establishment or upscale cruise line. Strong knowledge in F&B procedures Previous ship experience on the same position is mandatory Excellent understanding of finance and inventory management. Outstanding knowledge cost control, budget allocation and payroll management. Fluent in written and spoken English, Must be able to communicate effectively with the senior management. Ability to lead and make decisions. Good administrative skills. Experienced in coaching subordinates. Must be cost and quality conscious. Must adhere to specific scheduled work hours, yet be flexible if circumstances require it. No visible tattoo NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: July 24, 2024 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY actively recruiting for position HEAD BARTENDER FOR OCEANIA AND REGENT CRUISES! The Head Bartender provides  high quality and luxurious service to the guests and ensure guests satisfaction by delivering quality beverages and bar service that consistently and effectively reflects the luxurious nature of our company. Guest satisfaction measured by Guests comment cards in regards to his – her area. BENEFITS: Free food & accommodation (2 people per cabin) Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSABILITIES: Ensuring that his - her bar is properly stocked set up and open as scheduled. Monitoring guest flow in his – her bar to ensure that beverage services are attended to for all guests. Preparing beverages in accordance to guests preferences and in line with company policy and procedures. Ensuring that his - her bar team is well trained in company procedures to ensure good stock control and accurate charging to accounts. Communicating effectively to ensure that his - her bar team reflects the company’s values. Ensuring that his - her bar team is aware of all events and activities on the ship at all times. The Head Bartender is over all in charge of the bars and responsible for any shortcomings in regards to inventories and equipment. Must be fully knowledgeable of standard cocktail recipes, garnishes and presentations. Must ensure that charges are done correctly and as per procedure by the waiters. Conducting the inventory in a proper way and monitoring the bar cost. Ensuring to comply with the companies alcohol policy. Ensuring the logging of all fridge, freezer and dishwasher temperatures, as explained in current policy and/or legal guidelines in beverage venues. Liaising with the Head Bartender and the rest of the department, in establishing and achieving predetermined profit objectives, without jeopardizing standards of quality service, cleanliness, etc. Keeping self and team aware of targets, costs and monitoring procedures. Motivating the team to up sell and generate revenue. Providing ideas to maximize beverage revenues and minimize costs. REQUIREMENTS: Advanced level of English Minimum 3 years of  experience in high level bar/restaurant or 4-5* hotels/resorts Previous ship experience as Bartender is mandatory Excellent knowledge of different types of liquors and beverages Ability to deal with guests from different nationalities. Minimum age is 21 years old. No visible tattoo Nationalities that we process : 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: July 19, 2024 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY actively recruiting for position BAR WAITERS FOR OCEANIA AND REGENT CRUISES! The Bar Waiter provides high quality and luxurious service to the guests and ensure guests satisfaction by delivering quality beverages and bar service that consistently and effectively reflects the luxurious nature of our company. Guest satisfaction measured by Guests comment cards in regards to his/her area. BENEFITS: Free food & accommodation (2 people per cabin) Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSABILITIES: Ensuring that bar is properly stocked set up and open as scheduled. Reporting to the Head Bartender/Bartender any issue that needs solving. Monitoring guest flow in the bar to ensure that beverage services are attended to for all guests. Preparing beverages in accordance to guests preferences and in line with company policy and procedures. Must gain knowledge of company provided cocktail recipes, garnishes and presentations. Conducting the inventory in a proper way and monitoring the bar cost. Providing ideas to maximize beverage revenues and minimize costs. REQUIREMENTS: Advanced level of English Minimum 3 years of  experience in high level bar/restaurant or 4-5* hotels/resorts Excellent knowledge of different types of liquors and beverages Ability to deal with guests from different nationalities. Minimum age is 21 years old. No visible tattoo Nationalities that we process : 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: September 16, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY is actively recruiting for position ASST. WAITER/ESS onboard OCEANIA and REGENT Cruises The Asst. Waiter/Waitress assists the Waiter in providing and maintaining the service standards using friendly, courteous, and professional service in any assigned venue. BENEFITS: Free food & accommodation (2 people per cabin) Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSIBILITIES: Offer and refill water, bread, butter, and beverages. Transport food from the galley to the respective section and return dirty trays according to USPH and breakage prevention standards. Maintain clean and orderly tables. Set up, organize and clean assigned station according to USPH standards Offer condiments and fresh pepper. Possess full knowledge of the menu. Possess ability to describe and serve food selection from the buffet. Assist with embarkation, debarkation and luggage handling duties when required. Perform Room Service duties when requested by supervisors. Handle all ship equipment with care and report any faulty/broken equipment. Perform general cleaning and maintenance according to U.S.P.H. standards. REQUIREMENTS: ⠀ Advanced level of English Minimum 2 years of  experience in high level restaurant or 4-5* hotels/resorts Excellent knowledge of international cuisine. Ability to deal with guests from different nationalities. Minimum age is 21 years old. No visible tattoo NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: September 16, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions