Location: Remote, Worldwide; Turkey; Germany; South Korea; Dubai, UAE
Workplace: remote
About Welo Global
Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com
The Role
We are seeking an experienced English into Kazakh Review Lead to serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client.
You will own the locale’s interpretation of the client’s quality standards and make sure that the Post-Editing Lead, Post Editors, and Reviewers all work to the same shared understanding of “good”. You will be the main point of contact for the client’s Language Manager on quality discussions, arbitration, and escalations, and you will drive consistency, quality governance, and continuous improvement across UI, marketing, product, informational, legal, and support content.
Project Details
- Location: Remote (based in one of the approved countries below)
- Expected volume: Approximately 24 hours per month
- Employment type: Freelance / Independent Contract
- Task type: Language Lead Support
- Content types: UI, Marketing, Informational, Legal, Product, Support
- Language pair: English into Kazakh
What You Will Do
-Analyse requirements: Review every style guide and glossary update, assess which quality categories and content types it affects, and record the changes. Track what the client’s Language Manager actually corrects and says in calibration and quality calls, not only what is written down.
-Relay expectations: Run regular alignment roundtables with the language community and publish a structured monthly quality digest covering performance, priority improvement areas, style guide updates, and notable errors and arbitration outcomes.
-Manage review quality actively: Coach Reviewers one-to-one using specific examples, run shadowing sessions, and deliver training built from real alignment data.
-Improve the standard: Turn recurring justification patterns into well-reasoned style guide proposals, and share cross-locale patterns with the Welocalize Quality Manager.
-Maintain alignment with the client: Treat Language Manager decisions as the standard, raise concerns with evidence at the right forum, and aim for fewer surprises over time.
What You Will Own
-The locale’s review service score, including RQE audit and alignment performance
-The community’s shared understanding of quality
-The integrity of the arbitration record, ensuring that every arbitration sent to the client is valid and well-evidenced
-The working relationship with the client’s Language Manager, including clarifications, escalations, and expectation tracking
Requirements
- Experience: 3 to 5+ years in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles
- Client and stakeholder management: Direct experience as the primary point of contact for client Language Managers, managing formal arbitration or escalation processes, and facilitating conflict resolution
- Quality audit frameworks: Deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping
- Style guide and expectation analysis: Ability to analyse style guide changes, identify implicit client expectations, and map tolerance by content type (for example, Marketing vs. Legal vs. UI)
- Meeting facilitation: Hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting
- Analytical approach: Skill in tracking error concentrations, severity drift, and alignment scores, and in converting justification patterns into style guide improvements
- Language: Native-level Kazakh and professional-level English
- Preferred: Prior experience supporting major technology localization programs and working with calibration or alignment tools
Additional Key Information
- Successful candidates will be provided with a dedicated device for project work.
- A background check is required as part of onboarding.
- Candidates must be physically located in one of the approved countries.
Approved countries: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, El Salvador, Finland, France, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Lithuania, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States and Vietnam.
Why Join Us
This role offers a long-term partnership with global teams on high-visibility products. You will benefit from steady project volume, comprehensive onboarding and ongoing training, and access to established linguistic resources.
If this sounds like the right opportunity, we would love to hear from you.
Job Reference: #LI-JC1
УдалённоleadRemote, Worldwide; Turkey; Germany; South Korea; Dubai, UAE
Location: Spain; Romania; Greece; France; Germany; Ireland; United Kingdom
Workplace: remote
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
ROLE OVERVIEW
We are looking for a Kazakh Localization QA Tester / Proofreader to join a long-term.
As a Linguistic Tester, you’ll help bring high-quality Kazakh content to life and ensure it feels natural, accurate, and polished for end users. Your main focus will be reviewing and refining localized content, making sure it reads smoothly and is free from errors. This includes checking grammar, spelling, punctuation, consistency, formatting, and cultural or contextual accuracy.
You’ll also work hands-on with products by executing test cases, identifying localization bugs, and reporting issues through internal bug-tracking systems. Once fixes are implemented, you’ll help verify that they’ve been resolved correctly. From time to time, you’ll also have the opportunity to translate content from English into Kazakh. In addition, you’ll explore user interfaces to identify localization or functional issues, playing an important role in delivering a seamless and user-friendly experience.
This role is ideal for someone with native-level Kazakh fluency, strong attention to detail, and an interest in quality assurance within digital products. If you’re looking for a stable, long-term role (no end date) where you can apply both your language expertise and technical skills, this is a great opportunity.
MAIN DUTIES
- Write and report relevant bugs and errors using best practices through the internal database system.
- Ability to understand and prioritize tasks and issues quickly and efficiently.
- Native language skills and cultural awareness of Kazakh and Kazakhstan.
- Good oral and written communication.
- Highly organized with attention to detail and a commitment to quality.
- QA various products by accurately following testing instructions and test cases.
- Discover and report defects (bugs) using client-specific bug-tracking tools.
- Evaluate translations in the context of software, mobile apps, and documentation.
- Be a subject matter expert for linguistic issues in Kazakh (from Kazakhstan ); be able to research and resolve linguistic questions.
- Adhere to project-specific quality standards, trademarks, style guides, and client-preferred checklists and glossaries.
- Troubleshoot basic problems; be able to communicate effectively and escalate testing issues.
- Complete assigned tasks in a quality and timely manner.
IDEAL BACKGROUNDS: Marketing, Journalism, Copy Editing, Proofreading, Writing, Translation, and/or Localization
Job Reference: #LI-JC1
Location: Kazakhstan; Remote, Worldwide; Remote - Europe; Remote
Workplace: remote
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Are you detail-oriented and curious about tech?
Welo Data is building a global network of linguists, language enthusiasts, and culturally aware contributors to shape safer, smarter AI.
By joining our talent community, you’ll be first in line for flexible, remote projects in annotation, evaluation, and prompt creation—always on your terms.
Note: This is not an active job opening. By applying, you’ll join our global contributor network. When a project aligns with your skills and availability, we’ll reach out with all the details, including scope, timeline, and compensation.
What You’ll Need
- Native or near-native fluency in Kazakh
- Based in: Kazakhstan, Remote
- English proficiency
- Comfortable with digital tools
- Detail-oriented and curious
Why Join Us?
🚀 Limitless You – Work when and where you want, with room to grow
🤖 Limitless AI – Contribute to smarter, more inclusive AI
🌎 Be Part of Us – Join a global, supportive community
About our projects:
Welo Data projects vary by scope and complexity, but all play a role in building more accurate, inclusive, and human-centered AI.
Depending on your skills, you might:
📝 Annotate or label text, images, or audio to train AI systems
🔍 Evaluate search results, ads, or chatbot responses for quality and relevance
💬 Create and test prompts to improve large language models (LLMs)
🌍 Ensure content reflects cultural, linguistic, or industry-specific accuracy
Some projects last a few days; others may extend over several weeks. Before each one, you’ll receive clear details on tasks, timelines, and compensation, so you can decide what works best for you.
How to Apply?
Click the “Apply” button on our website to fill out a short form and join our talent database. It only takes a few minutes to get started and become part of our growing community.
📬Questions?
If you have any questions about the process, feel free to contact us at TalentRequests@welocalize.com.
Location: Almaty, Kazakhstan
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, we help customers shop from their favourite retailers and support our partners in growing their businesses.
We’re looking for a Senior Retail Development Manager to manage and grow partnerships with some of Kazakhstan’s largest supermarket and retail chains.
You’ll own a portfolio of key retail partners, build relationships with senior decision-makers, and turn business opportunities into results. Working closely with our Retail Lead, Marketing, and Operations teams, you’ll help partners grow sales, invest in advertising and promotions, and improve the customer experience.
What you’ll be doing
In this role, you'll be managing a portfolio of enterprise partners. As Manager, you will own the strategic relationships with key accounts, set team direction and goals, coach your team to deliver excellence, and oversee performance improvement initiatives. You will work closely with your partners, operational stakeholders, and the Retail lead to improve performance, solve operational challenges, and drive sustainable growth across the partnership while building a high-performing, motivated team.
Day-to-day in this role:
Grow your partners’ business.
Build joint growth plans that increase sales and Gross Order Value (GOV) across your portfolio.
Build strong relationships.
Be the main point of contact for your partners, from store teams to senior leaders. Lead quarterly business reviews to discuss results, priorities, and next steps.
Lead commercial negotiations.
Negotiate agreements and commercial terms that create long-term value for both Wolt and our partners.
Grow advertising and promotions revenue.
Identify upselling opportunities and help partners choose campaigns that support their goals. Work with Marketing to plan campaigns and review results.
Improve store performance.
Work with store managers, pickers, and Operations to improve product availability, picking times, order acceptance, and order accuracy.
Turn data into action.
Use dashboards and spreadsheets to understand performance, spot opportunities, and decide where to focus.
Deliver on agreed priorities.
Take ownership of your targets and partner development projects, track progress, and adjust your plans when needed.
Help the team improve.
Share your experience, support colleagues with complex partner situations, and improve how we manage and grow retail accounts.
Our humble expectations
At least
5 years of relevant experience
managing large B2B accounts or strategic partnerships in retail, FMCG, grocery, delivery, marketplaces, or distribution.
A track record of growing partner sales, improving commercial performance, and delivering measurable results.
Strong negotiation skills and experience managing complex commercial discussions.
Confidence working with senior decision-makers and coordinating with operational teams.
Experience in upselling or cross-selling, with the ability to connect a partner’s needs to the right commercial opportunity.
Strong analytical skills. You’re comfortable using data to explain results, solve problems, and set priorities.
Confidence using Google Sheets and Google Slides, plus experience with reporting tools such as Power BI or Looker.
A structured, proactive approach. You can manage competing priorities and take ownership from planning through to delivery.
Fluent Russian, at least conversational Kazakh, and English at
B2 level or above
.
Nice to have:
Experience working with supermarket, grocery, or pharmacy chains.
An understanding of marketplace or platform businesses.
Experience expanding large partner portfolios or supporting the development of other account managers.
Advanced skills in data analysis or business intelligence tools.
Why you’ll love it
🚀Global and growing fast:
Be part of a fast-moving scaleup
🤩Ride of a lifetime:
Accelerate your career and build your sales skills
💪Instant impact:
Take ownership and make a difference
💙Big hearts and small egos:
Surround yourself with smart, friendly people
What we offer
🌍 Independent work in a dynamic, international team
🩺 Medical Insurance and strengthened sick leaves
🚀 Career growth and development opportunities
💙 Employee Assistance Program—therapy and wellbeing support
🍽️ Discount on your Wolt orders
🧑🎓 Wolt-wide training programs
🎉 Team budgets for celebrations and bonding
🍊 Fruits and drinks at the office
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!
We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Shymkent, Kazakhstan
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you an experienced sales professional passionate about acquiring new partnerships and expanding into new territories? Do you enjoy building robust networks with restaurant and retail store owners? If this resonates with you, we have an incredible opportunity for you!
As Wolt continues its impressive growth in Kazakhstan since entering in 2019, we are seeking a dynamic Sales Manager to spearhead expansion and development of our restaurant and retail portfolio in Shymkent city.
The ideal candidate is an ambitious, self-motivated salesperson, driven by surpassing sales targets and continuous personal development. Your outgoing and communicative personality should enable you to connect effortlessly with diverse individuals, forging enduring relationships.
What you’ll be doing
Day-to-day in this role , you’ll:
Explore and prospect the market to discover untapped opportunities.
Identify potential partnerships and initiate engagement with restaurants and retailers that align with Wolt's vision.
Manage the pipeline of potential partnerships systematically.
Understand venue performance to set profitable business terms and negotiate partnership terms.
Collaborate closely with all relevant departments demonstrating exceptional communication skills.
Our humble expectations
You are based in Shymkent
Extensive experience within retail or restaurant sales - for example, HoReCa, FMCG, or alcohol wholesalers.
You know how to communicate in B2B and B2C, both over the phone and in the field
Sales is your passion, and a "no" only fuels your drive to achieve a resounding "yes"
Networking and relationship building come naturally to you
Shyness and quietness are not part of your vocabulary
You possess a natural "hunter" instinct and will stop at nothing to secure a meeting with a potential business owner
You thrive in an environment where you have high ownership and ambition to go beyond the obvious
You’re a team player, with a positive attitude and love to be involved
Fluent in Kazakh and Russian, English (B2 level)
What we offer
Independent work in a dynamic, international team
Hybrid work mode: four days in the office, one day remote.
Career growth opportunities both vertically & horizontally
Medical Insurance and strengthened sick leave
Employee Assistance Program - therapy and wellbeing
% Discount on your Wolt orders
Wolt-wide training programs
Team budgets
Fruits and drinks at the office
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team redefining grocery shopping, then let’s get the conversation going!
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!
Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
About Us & The Team
Til-Qazyna is a national scientific and practical center dedicated to building the core digital and AI infrastructure for the Kazakh language. We develop foundational language resources, linguistic tools, and open-source models, including custom text corpora, morphological analyzers, RAG pipelines, and fine-tuned Large Language Models.
We are looking for an AI Engineer to focus exclusively on natural language processing, corpus engineering, and LLM fine-tuning.
Key Responsibilities
• LLM Adaptation & Fine-Tuning: Fine-tune, evaluate, and benchmark open-source LLMs (Llama, Mistral, Qwen, Gemma) for Kazakh language understanding and generation using parameter-efficient methods (LoRA, QLoRA, PEFT).
• NLP & Linguistic Tooling: Develop, maintain, and optimize rule-based and neural NLP components, including morphological analyzers, lemmatizers, tokenizers, and terminology parsers.
• Corpus & Data Pipelines: Design automated pipelines for large-scale text crawling, data cleaning, deduplication, synthetic data generation, and dataset curation.
• Inference & Deployment: Package NLP models and LLMs into containerized microservices (Docker, FastAPI) and optimize inference using modern serving frameworks (vLLM, Ollama, TensorRT-LLM, ONNX).
Requirements
• 1+ years of hands-on experience as NLP / AI / Machine Learning engineer.
• Solid understanding of the Transformer architecture, attention mechanisms, embeddings, and tokenization.
• Experience with core ML/NLP libraries: PyTorch, Hugging Face (transformers, datasets, accelerate, peft), Scikit-learn.
• Experience building data preprocessing pipelines and working with structured/unstructured text data.
• Practical knowledge of Docker, Linux, and Git.
• Degree in Computer Science, Data Science, Applied Mathematics.
Nice to Have
• Hands-on experience with modern LLM serving and optimization engines (vLLM, TGI, llama.cpp, quantization techniques like AWQ/GPTQ).
• Experience with RAG stacks (LangChain, LlamaIndex, ChromaDB, Qdrant, FAISS).
• Understanding of the morphological, agglutinative, or grammatical characteristics of the Kazakh language.
• Familiarity with alignment techniques (DPO, RLHF) or synthetic data generation.
What We Offer
• Direct impact on sovereign AI development and language technology used at scale.
• Official employment in full compliance with the Labor Code of the Republic of Kazakhstan.
• Access to high-performance GPU compute clusters for model training and experimentation.
Location: Almaty, Kazakhstan
Workplace: onsite
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Kazakhstan's, Central Asia’s and Caucasus’s digital advertising markets are one of the fastest-growing, and you could be at the very heart of it.
Aleph is looking for a Client Partner to work hand-in-hand with global digital platforms and lead new business growth across Kazakhstan. This isn't just another sales role. It's your chance to shape how the country's biggest brands connect with millions of consumers, build a legacy in a market that's just hitting its stride, and do it all backed by one of the world's most exciting platforms.
If you're ambitious, digitally savvy, and ready to make your mark on the Kazakh advertising landscape then we want to hear from you.
What You’ll Do:
Lead the Market:
Define and execute bold go-to-market strategies that grow our presence across Kazakhstan, Central Asia and Caucasus. You won't be following a playbook, you'll be writing it.
Drive Real Results:
Take full ownership of regional sales targets and consistently exceed them. Your wins directly shape the business.
Build Lasting Partnerships:
Cultivate a high-value portfolio of top agencies and advertisers built on trust, insight, and genuine value, not just transactions.
Expand Your Network:
Strengthen and grow your connections across Kazakhstan's and the CIS advertising and digital ecosystem. Your relationships are your superpower.
Shape Regional Strategy:
Collaborate with Client Partners across the region to develop short- and long-term revenue growth strategies that actually move the needle.
Elevate the Industry:
Host workshops, seminars, and educational events that raise the bar for advertising in Kazakhstan and position us as the go-to partner in the market.
Win as a Team:
Partner with internal teams and stakeholders to maximize product success and deliver an exceptional client experience every time.
What you need for this role:
Proven Sales Experience
: a strong track record in media or digital advertising sales, with real numbers to back it up
Client-First Mindset
: genuine passion for building relationships and a natural ability to earn trust
Analytical Thinking
: you turn data and market insights into sharp, winning strategies
Tech Fluency
: confident with Google Sheets, PowerPoint, and Keynote; Salesforce or CRM experience is a bonus
Deep Local Knowledge
: solid understanding of the Kazakhstan and broader CIS advertising landscape
Business-Level English
: strong written and spoken communication; Russian or Kazakh is a major plus
Industry Connections
: existing relationships with key agencies and advertisers in Kazakhstan give you a real head star
What Will Make Us Really Love You:
You don't just follow trends, you spot them early and help your clients act on them. You're energized by fast-moving environments, take initiative without being asked, and bring creative thinking to every conversation. Most importantly, you're driven by outcomes for your clients, your team, and yourself.
What you'll love about us:
Global Team, Local Impact
: Join a diverse, multicultural team operating across world markets, while making a direct impact right here in Kazakhstan and the CIS.
TikTok, Spotify, Digital Turbine Partnerships:
Be the driving force connecting the world's most influential digital platforms with Kazakhstan's and the CIS region's most iconic brands.
Real Career Growth
: From day one, you'll have access to mentorship, hands-on learning, and the kind of responsibility that accelerates careers.
Freedom to Innovate
: This is an environment where bold ideas are welcomed, ownership is encouraged, and great work gets recognized.
A Market at Its Peak Moment
: Kazakhstan's and the CIS digital ad market is at an inflection point. You'll be here for it and you'll help shape it.
Ready to own Kazakhstan's digital future?
Apply now and let's build something remarkable together.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Almaty, Kazakhstan
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a service-minded professional looking for your next challenge? Does being a part of one of Europe’s fastest-growing companies interest you? If so, then we'd love to chat!
As Merchant Onboarding Associate, you’ll be tasked with providing exceptional partner experience and outstanding service during the onboarding of our restaurant partners, which strongly contributes to long-term operational success. Your tasks will include managing the partnership during the onboarding process, and ensuring that all necessary data inputs are available in a timely manner. You will also act as a key communicator between our operations team and restaurant partners in order to ensure a seamless onboarding process by driving the resolution of any obstacles encountered.
What you’ll be doing
Day-to-day in this role you’ll:
Oversee the end-to-end onboarding process for new venues, ensuring timely and accurate platform setup
Review and validate partner information, cross-checking with signed contracts
Create and review partner menus for accuracy and proper structure; coordinate translations if needed
Coordinate photography and ensure 100% image coverage for each partner during onboarding
Set up and distribute Wolt gear, ensuring partners are trained on proper usage
Conduct online and offline training sessions on the Wolt Merchant app and gear
Build strong relationships with partners during their first 30 days post-launch, ensuring engagement and activity
Support technical integrations (API or SFTP) where required
Our humble expectations
1–2 years of experience in a similar role
Strong communication and interpersonal skills, with the ability to adapt
Logical problem-solving skills, with a proactive and solution-oriented approach
Strong multitasking, time management, and task prioritization skills
Detail-oriented, structured, and able to manage multiple responsibilities effectively
Stress-resilient and able to remain calm and effective under pressure
Quick learner and tech-savvy
Highly adaptable and comfortable working in a fast-paced environment
Fluent in Russian, with good Kazakh and intermediate English
Based in Almaty
Why you’ll love it
🚀Global and growing fast: Be part of a fast-moving scaleup
🤩Ride of a lifetime: Accelerate your career and build your sales skills
💪Instant impact: Take ownership and make a difference
💙Big hearts and small egos: Surround yourself with smart, friendly people
What we offer
Independent work in a dynamic, international team
Hybrid work mode: four days in the office, one day remote.
Career growth opportunities both vertically & horizontally
Medical Insurance and strengthened sick leave
Employee Assistance Program - therapy and wellbeing
% Discount on your Wolt orders
Wolt-wide training programs
Team budgets
Fruits and drinks at the office
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an ambitious team redefining grocery shopping, then we’d love to hear from you.
We will be accepting applications until August 1st. Don’t miss the chance to apply by the deadline!
Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Almaty, Kazakhstan
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt is a Finnish technology company best known for its delivery platform. Today, our platform operates in more than 30 countries and serves over 50 million consumers. Together with DoorDash, we're building the leading local commerce platform worldwide.
The role you are looking at is part of Wolt Market — our own grocery stores that deliver an exceptional customer experience with fast and reliable grocery delivery.
Reporting to the Category Manager, the Category Specialist is responsible for supporting category performance by managing assortment, pricing, promotions, and supplier relationships across assigned categories in Kazakhstan. The role focuses on ensuring the right products are available at the right price while delivering a great customer experience and supporting business growth.
The Category Specialist works closely with the Category Manager, Operations, Supply Chain, Content, Marketing, Finance, and supplier partners to ensure strong commercial execution and continuous improvement of category performance.
You'll receive guidance and support from experienced colleagues while taking ownership of your daily responsibilities and contributing to the commercial success of Wolt Market Kazakhstan.
What you'll be doing
Supporting the day-to-day performance of assigned categories through analysis, reporting, and commercial execution.
Monitoring sales, profitability, assortment performance, and key business KPIs.
Supporting assortment planning and continuously improving the product selection based on customer needs and business performance.
Coordinating pricing updates and promotional activities.
Building and maintaining strong relationships with suppliers.
Supporting supplier negotiations and identifying opportunities to improve commercial terms.
Working cross-functionally with Operations, Supply Chain, Content, Marketing, and Finance to ensure successful execution of category initiatives.
Identifying opportunities to improve processes and increase operational efficiency.
Using data to identify growth opportunities and support business decisions.
Our humble expectations
1–3 years of experience in Category Management within Food Industry.
You have experience with buying, merchandising, retail, FMCG, or E-commerce.
Experience working with suppliers and commercial negotiations.
Strong analytical skills with the ability to work with large datasets and translate insights into actions.
Advanced Excel / Google Sheets skills.
Strong communication and stakeholder management skills.
Ability to manage multiple priorities in a fast-paced environment.
Professional English and Russian. Kazakh is a plus.
Experience in grocery retail or e-commerce is considered an advantage.
We’re looking forward to receiving your application!
Please share your CV with us in English. Also, please, be aware that some parts of the interview process will be conducted fully in English.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
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Responsibilities:
• Conduct group sessions on AI, Data Science, ML models
• Answer student questions and provide support
The school teaches in Kazakh and is the first AI and Big Data school in Central Asia.
Responsibilities:
• Conduct group sessions on AI, Data Science, ML models
• Answer student questions and provide project feedback
• Help find practical solutions beyond textbooks
• Support students in their career transition
• Participate in improving the curriculum
Requirements:
• Kazakh (C2)
• three+ years experience in Data Science
• Knowledge of mathematical statistics
• Experience with regression and classification models
• Familiarity with numpy, scikit-learn, pandas
Optional requirements:
• Experience in mentorship, teaching, or team leading
• Experience in Computer Vision and RecSys projects
• Participation in hackathons
Location: Almaty, Kazakhstan
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, we make cities better by connecting customers, merchants, and courier partners through our platform. We are looking for a Support Manager to lead Team Leads, drive performance, and help scale support operations with a strong focus on service quality and continuous improvement.
What you’ll be doing
Work together with the Head of Support and take full ownership of the experience and satisfaction of the customers and partners
Contribute to strategic initiatives and their execution in order to constantly improve the service proposition
Guide and coach the team in order to improve the associate’s performance, personal development and happiness
Implement new work procedures and features and encourage feedback around these
Analyze and optimize customer and partner touchpoints and look for patterns in incoming requests and workforce management to then put them into actions and improvements.
Collaborate closely with other teams to meet the needs of the customers and improve overall level of service.
Day-to-day in this role you’ll:
Lead, coach, and develop a team of Team Leads to ensure high performance and engagement.
Drive operational KPIs, including quality, productivity, customer satisfaction, and service levels.
Analyze performance data and identify opportunities for improvement.
Partner with cross-functional stakeholders to solve operational challenges and improve the customer experience.
Lead process improvement, automation, and AI adoption initiatives within Support.
Support workforce planning, performance management, and team growth.
Foster a culture of accountability, continuous learning, and operational excellence.
Our humble expectations
You can formulate yourself very well, both verbally as well as in written form in English and Kazakh
or
Russian
You are customer obsessed and have experience in Customer Support or Customer Service.
You have relevant experience in leading a team.
You enjoy working together and leading a growing team, and making sure your colleagues always understand the purpose of what they do and what defines a great performance.
Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously, and effortlessly determine which to prioritise.
You are able to translate data into actions and make the rest of the core team understand how Customer Support is progressing, so you need to have good Excel skills.
You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.
You have strong presentational skills and proficiency in Office tools
What we offer
A unique opportunity to lead and develop support leaders in one of Europe’s fastest-growing technology companies.
High ownership and visibility, with the ability to directly influence team performance and customer experience.
The chance to drive operational excellence, process improvements, and AI adoption at scale.
A collaborative, low-hierarchy culture where your ideas and initiatives can make a real impact.
Opportunities for professional growth, leadership development, and internal career progression.
Competitive compensation, benefits, and the flexibility of working in a fast-paced, international environment.
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Almaty, Kazakhstan
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
With outstanding customer care, our Support teams are the glue that keeps the Wolt marketplace running smoothly. We ensure seamless interactions between customers, merchant partners, and courier partners every single day.
As a Support Team Lead, you’ll take ownership of our local support operations, lead by example, and empower your team to deliver consistently high-quality service. You’ll play a key role in driving performance, developing people, and continuously improving how we support our partners across the country.
What you’ll be doing
Lead, motivate, and develop a high-performing support team through coaching, encouragement, and empowerment
Create a customer-obsessed culture by leading by example
Own your team’s performance, including KPIs, productivity, and service quality
Set clear performance goals and provide regular, constructive feedback
Manage daily operational needs such as shift planning and scheduling
Lead shifts when needed, supporting representatives and shift leaders to ensure smooth and effective operations
Collaborate closely with other teams to continuously improve the overall support experience
Communicate effectively with all customer groups (customers, courier partners, and merchants), adapting tone and approach as needed
Actively contribute as a member of the group leadership team, supporting decision-making and team success
Take ownership of support-related projects and approach them with creativity and a continuous improvement mindset
Our humble expectations
Strong background in customer service, with a solid understanding of metrics such as SAT/CSAT, SLA, and ticket handling time
Proven experience leading and managing a customer service or support team
Experience setting performance goals and delivering regular performance feedback
Ability to work full-time from the office, Monday–Friday, 09:00–18:00
Good working proficiency in Kazakh, Russian, and English
At least 1 year of experience at Wolt or experience as a Shift Lead
Next steps
If you’re excited about working in a fast-growing environment, taking ownership, and being part of an ambitious and supportive team, we’d love to hear from you.
Applications are reviewed on an ongoing basis, so don’t wait — apply today and remember to attach your CV.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Astana, Kazakhstan
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
What you’ll be doing
Are you an experienced sales professional with a passion for acquiring new partnerships and expanding into new territories? Do you thrive on building strong networks with restaurant and retail store owners in your city? If this resonates with you, then we have an incredible opportunity waiting for you! As Wolt continues its remarkable growth trajectory in Kazakhstan since entering the market in 2019, we are currently seeking a dynamic Field Sales Manager professional to spearhead the expansion and development of Wolt's restaurant and retail portfolio in Astana.
As the ideal candidate, you will be an ambitious and self-motivated salesperson, driven by exceeding your own sales targets and constantly seeking personal growth and improvement. Your outgoing and communicative personality enables you to effortlessly connect with diverse individuals, forging long-lasting relationships.
Day-to-day in this role you’ll:
Explore and prospect the market to uncover untapped opportunities.
Identify potential partnerships and engage with restaurants and retailers that align with Wolt's vision.
Systematically manage the pipeline of new potential partnerships.
Understanding venue performance in order to set profitable business terms and conducting negotiations regarding partnership terms.
Demonstrate exceptional communication skills while collaborating closely with all relevant departments
Our humble expectations
You know how to communicate in B2B and B2C, both over the phone and in the field.
Sales is your passion, and a "no" only fuels your drive to achieve a resounding "yes".
Networking and relationship building come naturally to you
Shyness and quietness are not part of your vocabulary
You possess a natural "hunter" instinct and will stop at nothing to secure a meeting with a potential business owner
You thrive being in an environment where you have high ownership and ambition to go beyond the obvious
You’re a team player, with a positive attitude and love to be involved
Fluent in Kazakh and Russian, English is a plus
What we offer
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! Please make sure to submit your application in English.
🌍 Independent work in a dynamic, international team
🩺 Medical Insurance and strengthened sick leaves
🚀 Career growth
💙 Employee Assistance Program - therapy and wellbeing
% Discount on your Wolt orders
🧑🎓 Wolt-wide training programs
🎉 Team budgets
🍊 Fruits and drinks at the office
Next steps*
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today and don`t forget to attach your CV!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
УдалённоSpain; Romania; Greece; France; Germany; Ireland; United Kingdom
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