Вакансии

Location: Almaty, Kazakhstan Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is on the lookout for a System Analyst to join our team and provide exceptional customer support. The role requires on-site work at the client’s office in Almaty, Kazakhstan . Responsibilities Gather and analyze requirements for payment processes, translating business needs into detailed system specifications Document functional and non-functional requirements Prepare integration specifications describing interactions between the payment platform and internal and external systems Develop and maintain REST API specifications, including JSON request and response structures Define payment transaction statuses, state transitions, and successful and failed processing scenarios Document requirements for idempotency, retries, and transaction reprocessing Model processes and system interactions using UML and BPMN Use SQL to analyze and validate data Investigate integration issues and incidents alongside technical teams Analyze existing functionality and identify required changes Break down requirements into development tasks and define acceptance criteria Collaborate with architects, developers, and QA engineers throughout delivery Participate in the acceptance of implemented functionality and verify compliance with requirements Requirements Hands-on experience as a System Analyst working with payment systems Understanding of payment processing workflows and the payment transaction lifecycle Experience documenting business, system, functional, and non-functional requirements Experience preparing detailed integration specifications Practical experience with REST APIs, JSON, and SQL Knowledge of UML and BPMN for process and interaction modeling Understanding of transaction statuses, state transitions, idempotency, retries, and reprocessing Understanding of synchronous and asynchronous integration scenarios Ability to prepare requirements detailed enough for development and testing Experience collaborating with developers, QA engineers, and architects English level: A2+ Availability to work on-site at the client’s office in Almaty Nice to have Direct experience with Compass Payment

Location: Kyiv, Ukraine Intetics Inc. , a global technology company providing custom software development and digital solutions, is looking for a Technical Coordinator / Solution Engineer to join our team. We are seeking a hands-on technical professional who will be responsible for deployment, configuration, automation, troubleshooting, and operational support of an enterprise software solution within a secure environment. This role is ideal for an experienced Infrastructure Engineer, DevOps Engineer, Systems Engineer, or Technical Support Engineer who enjoys solving complex technical problems, working directly with users, and ensuring the reliable operation of business-critical systems. Responsibilities: Deploy, configure, and maintain local server-side software components. Set up and support application environments, databases, integrations, and supporting infrastructure. Develop and maintain automation and orchestration scripts. Support data processing, import/export, synchronization, and workflow execution. Monitor system health, identify issues, and proactively perform troubleshooting. Investigate and resolve setup, configuration, integration, and environment-related problems. Work with APIs and connected systems to support data exchange and operational workflows. Collaborate with remote engineering and product teams to implement changes and enhancements. Maintain technical documentation, operational procedures, and troubleshooting guides. Support software releases, upgrades, and infrastructure changes. Participate in testing, validation, acceptance activities, and production readiness reviews. Train customer-side users and technical personnel when required. Act as the primary technical point of contact for operational and support-related matters. Requirements: Strong experience with Linux and/or Windows Server administration. Experience deploying, configuring, and supporting enterprise applications. Hands-on experience with Bash, PowerShell, or Python scripting. Experience with automation and operational support processes. Good understanding of networking fundamentals (TCP/IP, DNS, VPN, HTTPS, firewalls). Experience troubleshooting application, infrastructure, and integration issues. Familiarity with databases and SQL. Experience working with APIs and system integrations. Strong analytical and problem-solving skills. Ability to work independently and communicate effectively with distributed teams. English level sufficient for participation in technical meetings and communication with international teams. Nice to Have: DevOps, Infrastructure Engineering, or Site Reliability Engineering experience. Experience with cloud platforms (AWS, Azure, GCP). Experience with Docker, Kubernetes, CI/CD pipelines, or Infrastructure as Code tools. Experience with monitoring and observability platforms (Grafana, Prometheus, ELK, Zabbix, etc.). Experience supporting secure or highly regulated environments. Knowledge of GIS, visualization systems, spatial data, or 3D platforms. Customer-facing implementation, deployment, or technical consulting experience. Work Format: Long-term project engagement. Hybrid work format with periodic on-site meetings in Kyiv. Flexible workload depending on project phase, implementation activities, updates, and support needs. Increased involvement during deployment, configuration, integration, and acceptance stages. What You Should Know This is not a pure software development role and not a project management role . The primary focus is: deployment and configuration; infrastructure and environment support; automation and operational excellence; troubleshooting and incident investigation; customer collaboration and technical coordination. We are looking for someone who enjoys taking ownership of technical environments and driving solutions from implementation through long-term support.