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Location: Limassol, Cyprus We are looking for a hands-on Operations QA Specialist to test and validate end-to-end player journeys and operational flows across our online casino brands. You will ensure that bonuses, campaigns, payments, loyalty systems and player communications work correctly in practice. A key part of the role is using automation and AI to expand testing coverage, reduce repetitive work and meet short deadlines. The role focuses on operational readiness, business rules, system configurations and player outcomes. You will work alongside dedicated R&D QA teams responsible for software engineering quality and technical release testing. Key Responsibilities: Test player journeys end-to-end, from registration and verification to deposits, gameplay and withdrawals. Validate bonuses, CRM campaigns, segmentation, loyalty and gamification features. Check player communications, promotional content and T&Cs across brands, markets, languages and currencies. Verify operational rules, account restrictions, player balances and transaction accuracy across back-office systems and reports. Build and maintain automated tests using Playwright/TypeScript or similar tools. Use AI tools and agents to improve testing efficiency, independently verifying their outputs. Document defects, coordinate investigations and retest fixes with CRM, Payments/Risk, Support, BI, Product and R&D QA. Report launch readiness, blockers and risks; perform regression and post-launch checks. Required Experience: 3+ years of hands-on casino QA experience is mandatory. Strong knowledge of player journeys, bonuses, wagering, CRM logic and payment flows. Experience validating business rules and configurations across multiple systems. Hands-on automation experience with Playwright/TypeScript or comparable tools, plus working knowledge of Git. Practical experience using AI tools or agents in QA is mandatory. Familiarity with Jira, TestRail or similar tools. Strong analytical skills, attention to detail and ability to prioritize independently. Excellent written and spoken English. Nice to Have: Experience with Smartico or similar casino CRM platforms. Experience testing loyalty, gamification and new brand launches. Experience across multiple brands, markets, currencies and languages. API testing, basic SQL and validation against BI/Finance reports. By joining us, you can expect: A unique opportunity to build a career in a global, fast-growing company. An attractive remuneration package, based on qualifications and experience. Continuous learning and development opportunities. Company-wide events and team activities, fostering a fun and supportive work environment. Wolt monthly allowance. Snack Heaven! Our fully equipped kitchen offers free snacks, fruits, and beverages. Medical and wellness app, supporting both mental and physical well-being! Apply now and let’s achieve success together Apply at https://aloplay.bamboohr.com/careers/116?source=aWQ9MTg%3D to become a member of our amazing team! We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.

Location: Montreal, Canada 📍 Location: Montreal, Quebec, Canada 📄 Employment Type: Full-Time 🏢 Work Arrangement: Remote Opportunity for US and Canadian citizen and relocation assistance and bonus for European and UK candidates. 🚀 Start Date: Immediate 💰 Compensation: TBD -- based on skills and experience Important Screening Requirements Must be legally authorized to work in Canada . Must be eligible to obtain the required security clearance. Candidates may be based in the United States, Canada, or Europe , provided they meet work authorization and security clearance requirements. About the Role We are seeking an experienced EMC/EMI System Engineer (SME) to lead the analysis, testing, and validation of electromagnetic compatibility (EMC) and electromagnetic interference (EMI) for advanced satellite systems. In this role, you will provide technical leadership throughout the spacecraft development lifecycle, ensuring compliance with industry standards while collaborating with cross-functional engineering teams to deliver reliable, mission-ready satellite platforms. The ideal candidate has extensive experience in satellite or aerospace EMC/EMI engineering, system-level analysis, and technical leadership. Key Responsibilities Lead system-level EMC/EMI analysis for satellite and aerospace systems, including mission requirements, spacecraft cavity geometry, and DC/RF coupling effects. Perform conducted and radiated emissions and susceptibility (CE/CS, RE/RS) analyses to ensure compatibility with satellite and launch vehicle environments. Conduct magnetic field, surface charging, and internal charging analyses. Evaluate spacecraft panel shielding effectiveness and recommend design improvements. Develop, review, and oversee EMC/EMI test plans for system verification and validation. Collaborate with systems engineers, payload designers, and integration teams to ensure EMC/EMI compliance throughout the project lifecycle. Mentor junior engineers and provide technical leadership for EMC/EMI engineering activities. Prepare technical documentation and ensure compliance with applicable aerospace standards. Required Qualifications Bachelor's degree in Electrical Engineering or Aerospace Engineering (Master's or Ph.D. preferred). 7–10 years of experience in EMC/EMI analysis and testing for satellite or aerospace systems. Strong experience with: System-level EMC/EMI analysis Conducted and radiated emissions/susceptibility (CE/CS, RE/RS) Magnetic field, surface charging, and internal charging analysis Spacecraft panel shielding effectiveness EMC/EMI test plan development and validation Proficiency with EMC/EMI simulation and analysis tools such as CST and FEKO . Knowledge of satellite mission requirements, including frequency bands, payloads, and antenna systems. Familiarity with aerospace EMC standards, including: MIL-STD-461 MIL-STD-464 ECSS-E-ST-20-07C Strong analytical, problem-solving, communication, and leadership skills with the ability to work independently and mentor engineering teams. Preferred Qualifications Master's or Ph.D. in Electrical Engineering, Aerospace Engineering, or a related field. Experience supporting commercial satellite programs and regulatory compliance. Knowledge of spacecraft environmental effects, including surface and internal charging. Experience leading EMC/EMI test plan development and system validation activities. Proven experience providing technical leadership on satellite or aerospace engineering programs.

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW At Harvey, we’re transforming how legal and professional services operate end to end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done. Our Agents team sits at the center of this mission, shaping the core experience through which users interact with Harvey and turn AI capabilities into useful, trustworthy work. We’re looking for a Product Manager to help drive our core product experience, defining how users create, refine, and verify work with Harvey. Generating an answer or document is only part of the challenge. Users need to understand its sources, evaluate its accuracy, and shape it into something they can use. You’ll own a key piece of that experience, connecting what users see and do with the underlying agent capabilities that power it. The opportunity spans problems like making generated documents easier to edit, helping users check supporting evidence without losing their place, and ensuring outputs follow the structure and format their work requires. You’ll bring strong product judgment and systems thinking to these challenges, partnering closely with engineering and design to make complex capabilities feel intuitive. We move with urgency, bias toward simplicity, and expect our product leaders to stay close to the details. If you’re energized by ownership, decisive execution, and solving real user problems, we’d love to hear from you. WHAT YOU'LL DO - Own the strategy, roadmap, and execution for a core area of Harvey’s agent experience, taking problems from discovery through launch and iteration. - Build experiences that help users edit, refine, and verify AI-generated work, making it easy to inspect supporting evidence and identify what needs closer review. - Partner with Design, Product Engineering, Applied AI, Research, and Platform teams to solve problems across the interface and underlying agent behavior. - Turn broad product opportunities into focused releases, testing the most important assumptions early and using customer feedback and usage data to guide investment. - Keep the experience simple as Harvey’s capabilities expand, making deliberate decisions about what to surface, what to automate, and where users need control. WHAT YOU HAVE - 7+ years of product management experience building user-facing products, ideally in consumer, prosumer, or product-led B2B environments. - Experience making complex workflows intuitive, with examples of how you simplified an experience while preserving the capabilities users needed. - Experience owning problems that span the user interface and underlying systems. You work with engineers to determine whether a problem requires a better interaction, a change in system behavior, or both. - A track record of turning ambitious ideas into useful early releases, validating with users, and making clear decisions to expand, change direction, or stop. - Evidence that you can learn an unfamiliar technical domain and take ownership of product decisions within it. Experience with AI or LLM-powered products is a plus COMPENSATION $213,600 - $300,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-DZ1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW At Harvey, we’re transforming how legal and professional services operate end to end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done. Our Agents team sits at the center of this mission, shaping the core experience through which users interact with Harvey and turn AI capabilities into useful, trustworthy work. We’re looking for a Product Manager to help drive our core product experience, defining how users create, refine, and verify work with Harvey. Generating an answer or document is only part of the challenge. Users need to understand its sources, evaluate its accuracy, and shape it into something they can use. You’ll own a key piece of that experience, connecting what users see and do with the underlying agent capabilities that power it. The opportunity spans problems like making generated documents easier to edit, helping users check supporting evidence without losing their place, and ensuring outputs follow the structure and format their work requires. You’ll bring strong product judgment and systems thinking to these challenges, partnering closely with engineering and design to make complex capabilities feel intuitive. We move with urgency, bias toward simplicity, and expect our product leaders to stay close to the details. If you’re energized by ownership, decisive execution, and solving real user problems, we’d love to hear from you. WHAT YOU'LL DO - Own the strategy, roadmap, and execution for a core area of Harvey’s agent experience, taking problems from discovery through launch and iteration. - Build experiences that help users edit, refine, and verify AI-generated work, making it easy to inspect supporting evidence and identify what needs closer review. - Partner with Design, Product Engineering, Applied AI, Research, and Platform teams to solve problems across the interface and underlying agent behavior. - Turn broad product opportunities into focused releases, testing the most important assumptions early and using customer feedback and usage data to guide investment. - Keep the experience simple as Harvey’s capabilities expand, making deliberate decisions about what to surface, what to automate, and where users need control. WHAT YOU HAVE - 7+ years of product management experience building user-facing products, ideally in consumer, prosumer, or product-led B2B environments. - Experience making complex workflows intuitive, with examples of how you simplified an experience while preserving the capabilities users needed. - Experience owning problems that span the user interface and underlying systems. You work with engineers to determine whether a problem requires a better interaction, a change in system behavior, or both. - A track record of turning ambitious ideas into useful early releases, validating with users, and making clear decisions to expand, change direction, or stop. - Evidence that you can learn an unfamiliar technical domain and take ownership of product decisions within it. Experience with AI or LLM-powered products is a plus COMPENSATION $213,600 - $300,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-DZ1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco, CA; Seattle, WA; San Diego, CA; Los Angeles, CA Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. We’re hiring a results-driven account manager to own and accelerate the adoption, retention and growth of our customers. As a critical member of our post-sale team, you will be the primary commercial point of contact for a key segment of our customers. You will act as a trusted commercial advisor, focused on building lasting partnerships, ensuring customers realize the full value of LangChain, and driving usage, renewal and expansion of their investment. Your success will be directly measured by your impact on customer retention and net revenue retention. WHAT YOU'LL DO - Manage the entire customer lifecycle post signature for a portfolio of commercial customers, from adoption to contract execution, ensuring high retention rates. - Develop and maintain a rolling forecast of your portfolio and consistently meet or exceed quarterly and annual renewal and net retention targets. - Proactively identify and mitigate churn risk by understanding customer health, monitoring product usage, and addressing commercial obstacles. - Uncover and execute on expansion opportunities by understanding customer needs, aligning them with new features and products, and articulating the incremental value. - Build and nurture lasting relationships with key stakeholders, from technical users to economic buyers. - Act as the voice of the customer, synthesizing feedback on value, product gaps, and business outcomes to inform the product roadmap and collaborate with Product and Engineering teams. - Partner closely with Sales, GTM Engineering, and RevOps teams to present a unified post-sale experience and ensure a seamless customer journey. - Lead commercial negotiations, structure renewal contracts, and manage quoting and procurement processes to ensure favorable terms for both the customer and LangChain. WHAT WE'RE LOOKING FOR - 5+ years of experience in a quota-carrying, customer-facing role such as Account Management, Customer Success, or Renewals Manager, preferably within B2B SaaS. - A proven track record of success in meeting and exceeding retention and expansion quotas (e.g., Gross Renewal Rate, Net Revenue Retention). - Strong commercial acumen and negotiation skills, with experience managing complex, multi-stakeholder renewal cycles. - Strong technical aptitude and the ability to understand and articulate the value of complex technical products. Familiarity with the modern AI/LLM stack is a significant plus. - Exceptional communication and presentation skills, with the ability to build rapport and convey value to diverse audiences, from technical users to executive decision-makers. - A deep empathy for the customer's business objectives and a passion for helping them achieve their goals through our platform. - Proficiency with CRM software (e.g., Salesforce) for pipeline management and forecasting. - Ability to operate independently with a high degree of autonomy in a fast-paced, ambiguous environment. (PREFERRED) - Direct experience at a high-growth, developer-first, or AI/ML infrastructure company. - Experience managing renewals in a consumption or usage-based pricing model. Location: US West Coast Compensation: - $230K OTE + equity Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Strava New York Workplace: Hybrid ABOUT STRAVA Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today. Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward. ABOUT THIS ROLE Strava's Brand & Social team sets and drives the brand marketing strategy behind Strava's growth, from campaign strategy and creative production to social and partnerships. We've built our approach around a simple thesis: consistency compounds, and disciplined investment in brand awareness pays off in measurable acquisition efficiency. Heading into 2027, that means a flagship brand platform launch and a portfolio of high-stakes go-to-market moments that need dedicated, senior ownership. As Senior Brand Marketing Manager, you'll own our flagship brand campaigns end-to-end, from brief through execution and measurement, spanning paid media, organic social, influencer marketing, and partnerships. You'll partner closely with Product Marketing, who lead our go-to-market launches, to keep brand work and launch timing moving in lockstep, and with Athlete & Community Partnerships (ACP) to bring brand strategy into athlete, creator, and community programs and amplify what they source. Rather than managing social channels day to day, you'll brief and direct our external social and creative partners. You'll also help carry our brand platform build forward as it moves toward launch, and take ownership of major campaigns currently sitting with our Director of Brand & Social, freeing up capacity for higher-level strategy. We follow a flexible hybrid model that translates to more than half of your time on-site in our New York City office, three days per week. WHAT YOU'LL DO - Own our flagship brand campaigns end-to-end, from brief through execution and measurement, in close partnership with Product Marketing, who lead go-to-market launches - Write and drive campaign briefs that translate brand strategy into integrated, multi-channel executions across paid media, organic social, influencer marketing, and partnerships - Partner with Athlete & Community Partnerships (ACP) to bring brand strategy into athlete, creator, and community programs, and amplify ACP-sourced content across paid and organic channels - Brief and direct external social and creative partners on organic execution, rather than managing channels directly - Contribute to our brand platform build as it moves toward launch - Bring data and analytical rigor to campaign planning and post-mortems, using performance and brand health data to inform investment decisions - Take ownership of select flagship campaigns currently held by the Director of Brand & Social, freeing up capacity for platform and portfolio-level strategy - Report on campaign performance and brand impact to marketing leadership WHAT YOU'LL BRING TO THE TEAM - Substantial experience in brand or integrated marketing, with ownership of campaign strategy from brief through execution at a flagship or portfolio level - Comfort partnering closely with product marketing and other cross-functional teams on go-to-market timing, without owning launch mechanics yourself - Working knowledge of both paid media planning and organic growth tactics, including social, influencer marketing, and partnership marketing - Strong analytical instincts; you're comfortable working with performance and brand health data to make and defend investment decisions - A creative eye and comfort directing external agency, creator, and production partners - Excellent written communication; you can write a brief that gives creative, media, and partnership teams real direction - Experience partnering with community, partnerships, or athlete/creator relations functions is a strong plus For information on benefits, please click here https://docs.google.com/document/d/e/2PACX-1vTkFMPz3eCjd0FgQ28VWnK4d2BEnzGyaSFGwATR-dQdBb9HxZgay6kboqnT0-V-qaBDzSvYIzI76vT5/pub. WHY JOIN US? Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals. Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact. When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together. Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together. Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub

Location: San Francisco, California WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion sits at a rare intersection: a product people love, a flexible system businesses run on, and a new platform for people and AI to work together. We’re hiring a Product Manager to turn that opportunity into products that feel inevitable. You’ll find consequential customer problems, set a bold but grounded strategy, and build alongside design, engineering, data science, research, and go-to-market partners. This is a high-agency role for someone excited to shape what Notion becomes next—and make powerful new capabilities feel simple, trustworthy, and delightful to millions of customers. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: - Uncover the customer problems and product opportunities that will define Notion’s next chapter, then turn them into a focused strategy and roadmap. - Take ambitious ideas from first principles to launch, building closely with design and engineering to create experiences that feel simple, useful, and distinctly Notion. - Make the hard calls—balancing customer impact, business opportunity, technical complexity, speed, and long-term product quality. - Shape how AI changes both the product and the way we build, using it to improve research, decisions, experimentation, and execution. - Raise the bar for product thinking across the team by creating clarity, accelerating learning, and establishing principles and success measures that endure. SKILLS YOU'LL NEED TO BRING: - Demonstrated ability to identify meaningful customer problems and turn them into products that are intuitive, useful, and built with a high level of craft. - Strong product judgment and the ability to make sound tradeoffs among user experience, business impact, technical complexity, quality, and speed. - A track record of moving ambiguous, cross-functional work from problem definition to shipped outcomes while creating clear ownership and alignment. - Customer depth: you can learn directly from users across segments and translate differing needs into a coherent strategy rather than a collection of one-off requests. - Practical AI fluency: you use AI to sharpen research, product thinking, decisions, and execution, and you’re excited to rethink how people and agents work together. NICE TO HAVES: - Experience building collaborative, productivity, or AI-powered products used by a broad range of customers. - Experience operating across both zero-to-one product development and the improvement of products at scale. - Technical fluency and comfort partnering deeply with engineering on complex product systems. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $238,000 - $250,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy and NYLL 144. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Boston, MA Workplace: OnSite BRAND MARKETING LEAD At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Brand Marketing Lead to drive high-impact marketing initiatives that bring product innovation to life, with a particular focus on health and longevity. In this role, you will translate product and brand strategy into compelling, integrated marketing campaigns that build consumer understanding, strengthen brand relevance, and drive measurable business results. You will help shape how WHOOP connects with consumers around some of the most important opportunities in health, wellness, and human performance. As a key member of the Brand Marketing team, you will own initiatives from planning through execution, working closely with Product, Creative, Performance Marketing, Brand Media, Communications, and other cross-functional partners. You thrive in fast-paced environments, bring structure to ambiguity, and know how to turn ambitious ideas into exceptional marketing. The ideal candidate is a strategic thinker and hands-on operator who moves quickly, exercises strong creative judgment, and can independently drive complex initiatives while keeping teams aligned and focused on results. RESPONSIBILITIES: - Lead product-focused brand marketing initiatives: Own the planning and execution of integrated brand campaigns and marketing initiatives, with an emphasis on WHOOP health and longevity products, translating product innovation and strategic priorities into compelling consumer-facing marketing. - Bring product stories to life: Partner closely with Product, Creative, and other teams to develop compelling product positioning, messaging, campaign strategies, creative briefs, and activations that make complex product benefits relevant, accessible, and meaningful to consumers. - Drive cross-functional execution: Lead high-priority initiatives from brief through launch, coordinating across Creative, Performance Marketing, Brand Media, Growth, Communications, and other partners to establish clear priorities, manage timelines, navigate challenges, and deliver exceptional work. - Create clarity and momentum: Bring structure to ambiguous or evolving projects, proactively identifying challenges, driving decisions, and establishing processes that enable teams to move quickly and stay aligned without compromising quality. - Connect marketing activity to business results: Establish clear campaign objectives and success metrics, partner with cross-functional teams to evaluate performance, and translate insights into actionable recommendations that strengthen future marketing initiatives. - Elevate marketing excellence: Contribute strategic thinking, creative judgment, and consumer insights to improve the quality and effectiveness of brand marketing work, serving as a trusted partner who raises the bar for execution across teams. QUALIFICATIONS: - 3–5 years of experience in brand marketing, product marketing, integrated marketing, consumer marketing, or a related field, ideally within a consumer-facing brand. - Demonstrated experience independently leading integrated marketing campaigns, product launches, or major marketing initiatives from strategy and planning through execution and measurement. - Strong understanding of consumer marketing, product positioning, and storytelling, with the ability to translate complex product features and benefits into compelling, differentiated narratives that resonate with audiences. - Exceptional project leadership and cross-functional collaboration skills, with a proven ability to align stakeholders, drive decisions, and deliver high-quality work without direct managerial authority. - Highly organized, proactive, and resourceful, with the ability to navigate ambiguity, manage competing priorities, solve problems independently, and maintain momentum in a fast-moving environment. - Strong creative judgment and strategic thinking, balanced with a hands-on approach and attention to detail across campaign development and execution. - Interest in health, wellness, longevity, or human performance is a plus, with the curiosity and consumer empathy to understand emerging trends and translate them into relevant marketing opportunities. - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.   Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility   The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.   At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.   The U.S. base salary range for this full-time position is $100,000 - $150,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.   In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: New York, New York, United States About the Role iCapital is seeking an Assistant Vice President or Vice President Product Manager to join the Pre-Investment Product organization. This highly visible role will help shape the experiences and platform capabilities that enable the discovery, evaluation, research, and access of alternative investment opportunities. Operating at the intersection of Product, Engineering, Data, Operations, and Client Solutions, this individual will contribute to intuitive marketplace experiences and scalable solutions that support informed investment decisions. This role offers the opportunity to influence the continued evolution of the pre-investment experience while supporting future growth, product innovation, and platform expansion. Responsibilities Own the vision, strategy, roadmap, and execution for product discovery, research, diligence, and access capabilities across the iCapital platform. Partner with internal stakeholders and external clients to identify business challenges and develop innovative solutions that improve the pre-investment experience and client satisfaction. Lead large-scale cross-functional initiatives involving multiple teams, systems, and business processes while balancing tactical delivery with long-term platform strategy. Manage the end-to-end product lifecycle from discovery through launch and continuous improvement, including prioritization, requirements definition, testing, rollout planning, adoption monitoring, and iterative enhancement. Translate complex business workflows into intuitive user experiences by defining business requirements, user stories, process flows, acceptance criteria, business rules, and success metrics. Partner with Engineering and Architecture teams to build scalable services that improve search, browsing, filtering, discovery, comparison, personalization, fund visibility, and product accessibility across the platform. Develop a deep understanding of investment product data, user personas, and user journeys to enhance research and diligence experiences and support informed investment decisions. Utilize qualitative and quantitative insights to improve user engagement, platform adoption, operational efficiency, and self-service capabilities for internal and external users. Identify opportunities to leverage artificial intelligence, automation, and workflow optimization to simplify operational complexity and enhance product research, discovery, and investment decision support. Communicate priorities, progress, risks, dependencies, and strategic decisions effectively to stakeholders and senior leadership. Investigate production issues, identify root causes, and drive tactical resolutions and long-term improvements that create scalable foundations for future platform growth and innovation. Qualifications 6–10+ years of product management experience within fintech, wealth management, asset management, investment technology, enterprise software, SaaS platforms, or related industries Proven experience owning and scaling complex products from strategy and discovery through execution, launch, adoption, and continuous improvement Demonstrated ability to independently lead large-scale, cross-functional initiatives Experience building marketplace, search, discovery, recommendation, workflow, research, or data-driven products Strong understanding of access management, entitlement frameworks, visibility rules, permissions, configuration-driven systems, or administrative platforms, including the development of scalable and transparent access capabilities Able to model complex business domains and translate business concepts into logical entities, relationships, workflows, business rules, and scalable platform capabilities Experience creating or reviewing domain models, process flows, user journeys, workflow diagrams, system interactions, and business architecture artifacts Knowledge of technical tradeoffs and proven ability to contribute meaningfully to discussions involving APIs, integrations, platform architecture, scalability, data models, and system design SQL proficiency and comfort working directly with data to investigate issues, validate assumptions, measure outcomes, and inform product decisions Strong analytical and problem-solving skills with the ability to navigate ambiguity and make informed decisions Exceptional communication, organization, and stakeholder management skills, including experience working directly with executive leadership, clients, business partners, and engineering teams Familiar with alternative investments, advisor platforms, broker-dealer ecosystems, RIAs, wealth management workflows, or investment product distribution is strongly preferred Experience with modern product, technical, and collaboration tools, including Jira, Confluence, Figma, analytics platforms, API development tools, AI productivity tools, and data visualization solutions Benefits This position may be filled at either the Assistant Vice President or Vice President level, depending on the selected candidate’s experience and qualifications. The base salary range for the AVP role is $ 120,000 to $150,000 and the range for the VP role is $150,000 to $185,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Lugano, Switzerland Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job We have launched Keet Mobile on iOS and Android, bringing our full P2P technology stack to everyone. Keet Mobile is not your average app: it’s heavy lifting is performed by a custom JS runtime specially designed for peer-to-peer usage (in fact, it reuses 100% of Keet Desktop’s code!). The UI logic, on the other hand, is 100% React Native, giving us flexibility and the ability to iterate quickly. We believe this pattern opens the door to huge possibilities in the future, and we need your help getting there! Responsibilities In this role, you will develop and maintain Keet Mobile, our peer-to-peer chat and calling app for iOS and Android. Keet Mobile is built with React Native and Expo, and its P2P core runs on the device itself in a Bare worklet. You'll own features end to end, from UI/UX implementation to using the P2P core apis. You will: - Build and polish features across chat, voice and video calls, media sharing, device pairing and identity backup - Integrate native platform capabilities such as push notifications, camera, bio-metrics and background tasks on both iOS and Android - Profile and optimise performance on real devices, including startup time, long chats, media handling, battery and network use - Write unit and end-to-end tests, and help keep releases stable through CI and crash reporting - Work closely with the core P2P, design and product teams, and review code with a high bar for quality Significant experience with React Native, Redux for state management and Redux-Saga Highly proficient in JavaScript and ES6+. Experienced with WebSockets, RESTful based APIs. Knowledge in native languages (Swift/Kotlin) and familiarity with native build tools (Xcode/Android Studio) is advantageous. Experience working with a remote team Interested in modernizing and optimizing different mobile or web applications. Bonus points if you have any built something amazing on any p2p frameworks . Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Lahore, Pakistan Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job We have launched Keet Mobile on iOS and Android, bringing our full P2P technology stack to everyone. Keet Mobile is not your average app: it’s heavy lifting is performed by a custom JS runtime specially designed for peer-to-peer usage (in fact, it reuses 100% of Keet Desktop’s code!). The UI logic, on the other hand, is 100% React Native, giving us flexibility and the ability to iterate quickly. We believe this pattern opens the door to huge possibilities in the future, and we need your help getting there! Responsibilities In this role, you will develop and maintain Keet Mobile, our peer-to-peer chat and calling app for iOS and Android. Keet Mobile is built with React Native and Expo, and its P2P core runs on the device itself in a Bare worklet. You'll own features end to end, from UI/UX implementation to using the P2P core apis. You will: - Build and polish features across chat, voice and video calls, media sharing, device pairing and identity backup - Integrate native platform capabilities such as push notifications, camera, bio-metrics and background tasks on both iOS and Android - Profile and optimise performance on real devices, including startup time, long chats, media handling, battery and network use - Write unit and end-to-end tests, and help keep releases stable through CI and crash reporting - Work closely with the core P2P, design and product teams, and review code with a high bar for quality Significant experience with React Native, Redux for state management and Redux-Saga Highly proficient in JavaScript and ES6+. Experienced with WebSockets, RESTful based APIs. Knowledge in native languages (Swift/Kotlin) and familiarity with native build tools (Xcode/Android Studio) is advantageous. Experience working with a remote team Interested in modernizing and optimizing different mobile or web applications. Bonus points if you have any built something amazing on any p2p frameworks . Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Vilnius, Lithuania; Tallinn, Estonia; Rīga, Latvia; Sofia, Bulgaria; Paris, France; Prague, Czechia; Budapest, Hungary; Berlin, Germany; Milan, Italy; Warszawa, Poland; Lisboa, Portugal; Madrid, Spain Workplace: fully Role Overview: Our client is looking for a Senior Product Manager – Payments & Acquiring under a B2B (business-to-business) contract to own and shape its Card Acquiring proposition across card-present and e-commerce payments, driving product growth, innovation, and commercial performance. Key Responsibilities: Own and execute the product strategy for Card-Present and e-commerce acquiring, aligned with business objectives and market opportunities. Lead the development and scaling of POS and e-commerce acquiring propositions, including unattended POS use cases where relevant. Actively monitor market trends, analyze customer needs, identify opportunities, and respond to competitor activities. Own product and feature planning, development, testing, launch, and continuous optimization. Drive acquiring economics and commercial performance, including merchant pricing, interchange, scheme fees, processor costs, and profitability. Lead cross-functional teams and make product decisions, challenge technical solutions, and represent the product with external partners. Establish scalable business processes and ensure effective handover to responsible teams. Must-Have Requirements: 5+ years of Product Management experience, with significant experience in payments, fintech, banking, or financial services. Proven experience launching, developing, or scaling Card-Present acquiring / POS products , combined with strong e-commerce acquiring experience. Strong understanding of CP and CNP acquiring, payment processing, authorization, settlement, and the broader card-payment ecosystem. Experience working with payment processors, POS terminal vendors, gateways, acquirers, acquiring banks, or card schemes. Strong understanding of acquiring economics, including merchant pricing, interchange, scheme fees, processor costs, and acquiring profitability. Experience with Visa, Mastercard, AMEX, Apple Pay, and Google Pay. Knowledge of legislation, standards, and regulatory requirements applicable to payment and acquiring products. Strong analytical, commercial, and strategic mindset, with the ability to make data-driven product decisions. Strong communication, stakeholder-management, and leadership skills, with the ability to influence technical, commercial, and senior stakeholders. Proficiency in English (spoken and written). Experience with Open Banking / A2A payments is a strong advantage. Experience with SQL, databases, SDLC, Jira, and Confluence is an advantage, but not a core requirement. 📩 Ready to Join? We look forward to receiving your application and welcoming you to our team!

Location: Bangalore, India Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job We have launched Keet Mobile on iOS and Android, bringing our full P2P technology stack to everyone. Keet Mobile is not your average app: it’s heavy lifting is performed by a custom JS runtime specially designed for peer-to-peer usage (in fact, it reuses 100% of Keet Desktop’s code!). The UI logic, on the other hand, is 100% React Native, giving us flexibility and the ability to iterate quickly. We believe this pattern opens the door to huge possibilities in the future, and we need your help getting there! Responsibilities In this role, you will develop and maintain Keet Mobile, our peer-to-peer chat and calling app for iOS and Android. Keet Mobile is built with React Native and Expo, and its P2P core runs on the device itself in a Bare worklet. You'll own features end to end, from UI/UX implementation to using the P2P core apis. You will: - Build and polish features across chat, voice and video calls, media sharing, device pairing and identity backup - Integrate native platform capabilities such as push notifications, camera, bio-metrics and background tasks on both iOS and Android - Profile and optimise performance on real devices, including startup time, long chats, media handling, battery and network use - Write unit and end-to-end tests, and help keep releases stable through CI and crash reporting - Work closely with the core P2P, design and product teams, and review code with a high bar for quality Significant experience with React Native, Redux for state management and Redux-Saga Highly proficient in JavaScript and ES6+. Experienced with WebSockets, RESTful based APIs. Knowledge in native languages (Swift/Kotlin) and familiarity with native build tools (Xcode/Android Studio) is advantageous. Experience working with a remote team Interested in modernizing and optimizing different mobile or web applications. Bonus points if you have any built something amazing on any p2p frameworks . Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Dublin Workplace: hybrid About us   Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?   We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.   Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally   Our culture   We build trusted products that help people access and discover economic opportunities.   We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.   We’re a global team building products people can actually use, turning complex technology into something simple and reliable.   We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.   About the role We’re looking for a Director of Operations to lead the operational function supporting our growing global business. This is a senior, hands-on leadership role responsible for building the processes, systems and operating infrastructure needed to deliver a seamless customer experience at scale. You’ll sit at the intersection of Product, Engineering, ICT & Security, Compliance, Support and the wider business, ensuring our day-to-day operations are efficient, resilient and ready to support continued growth. The role combines Group-wide operational leadership with specific regulatory responsibilities within our Irish regulated entity, Push Virtual Assets Ireland Ltd. The successful candidate will be expected to obtain approval from the Central Bank of Ireland to perform the Pre-Approval Controlled Function of Chief Operating Officer (PCF-42) and undertake responsibilities associated with Controlled Function CF-8 (Complaints Adjudication). You’ll be responsible for ensuring that our regulated operations meet applicable regulatory requirements, while developing proportionate and scalable operational frameworks for the wider business. This requires someone who understands how to balance operational efficiency, customer experience and innovation with the governance, accountability and controls expected of a regulated financial services business. Given the nature of our products, you’ll help ensure we maintain a high bar for operational excellence while meeting the requirements expected of a regulated financial services business. How you can make an impact: Develop and scale the operational strategy, structure and processes required to support a growing global business and customer base without compromising quality, controls or customer experience Assume responsibility for the operational management of Push Virtual Assets Ireland Ltd in the capacity of PCF-42, ensuring effective oversight of its day-to-day operations, operational risks, controls and regulatory obligations. Identify bottlenecks, inefficiencies and operational risks, implementing processes and systems that improve reliability, speed and quality of execution Ensure we deliver a consistently high-quality customer experience across key operational touchpoints, from onboarding through to ongoing support and issue resolution Own the Group’s complaints management framework, ensuring complaints are appropriately identified, investigated, escalated and resolved, with specific responsibility for complaints adjudication within the Irish regulated entity in accordance with applicable regulatory requirements. Identify opportunities to use tooling, automation and AI to reduce manual processes, improve efficiency and create better experiences for both customers and internal teams Define and monitor operational KPIs, identifying trends, risks and opportunities and translating data into clear actions and priorities Bring operational and customer insights into product development, helping identify friction points, improve customer journeys and ensure operational readiness for new products and launches Own relationships and performance across relevant operational vendors and service providers, ensuring they meet our standards for quality, reliability and customer Partner closely with Compliance and Legal to ensure operational processes and customer outcomes meet applicable regulatory requirements Work with ICT & Security to oversee operational resilience, incident management and business continuity arrangements, working closely with relevant teams to ensure operational risks and incidents are appropriately identified, managed, escalated and remediated. Hire, coach and develop a high-performing Operations organisation with a strong culture of ownership, accountability and continuous improvement. Provide operational reporting and management information to executive leadership and relevant Boards, ensuring appropriate visibility of operational performance, customer outcomes, incidents, complaints and material risks. Let’s connect if you have: You have 8+ years of experience in Operations, Customer Operations, Business Operations or a related function, with meaningful experience in a senior leadership role You’ve built or scaled operations within a high-growth consumer technology, fintech or financial services business You have experience operating across regulated and unregulated business activities, with an understanding of how operational requirements, governance and controls differ depending on the nature of the business You have experience delivering customer experiences at scale, with a strong understanding of how operations, technology and support come together across the customer journey You have a track record of designing processes and operating models that can scale with significant customer and transaction growth You understand how to use technology, automation and AI to improve operational efficiency and reduce unnecessary manual work You’re highly data-driven and comfortable establishing KPIs, analysing performance and using data to prioritise improvements You have experience working closely with Product, Engineering, Compliance and other cross-functional teams You have a strong understanding of the operational and governance requirements applicable to regulated financial services businesses, including customer complaints, operational risk management and regulatory accountability. You have experience being a PCF-42 or a similar regulated position Experience within crypto or Web3 is strongly preferred, particularly within consumer-facing products, but isn’t essential Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!   Equal opportunities statement:   Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.

Location: Yerevan, Armenia Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job We have launched Keet Mobile on iOS and Android, bringing our full P2P technology stack to everyone. Keet Mobile is not your average app: it’s heavy lifting is performed by a custom JS runtime specially designed for peer-to-peer usage (in fact, it reuses 100% of Keet Desktop’s code!). The UI logic, on the other hand, is 100% React Native, giving us flexibility and the ability to iterate quickly. We believe this pattern opens the door to huge possibilities in the future, and we need your help getting there! Responsibilities In this role, you will develop and maintain Keet Mobile, our peer-to-peer chat and calling app for iOS and Android. Keet Mobile is built with React Native and Expo, and its P2P core runs on the device itself in a Bare worklet. You'll own features end to end, from UI/UX implementation to using the P2P core apis. You will: - Build and polish features across chat, voice and video calls, media sharing, device pairing and identity backup - Integrate native platform capabilities such as push notifications, camera, bio-metrics and background tasks on both iOS and Android - Profile and optimise performance on real devices, including startup time, long chats, media handling, battery and network use - Write unit and end-to-end tests, and help keep releases stable through CI and crash reporting - Work closely with the core P2P, design and product teams, and review code with a high bar for quality Significant experience with React Native, Redux for state management and Redux-Saga Highly proficient in JavaScript and ES6+. Experienced with WebSockets, RESTful based APIs. Knowledge in native languages (Swift/Kotlin) and familiarity with native build tools (Xcode/Android Studio) is advantageous. Experience working with a remote team Interested in modernizing and optimizing different mobile or web applications. Bonus points if you have any built something amazing on any p2p frameworks . Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Madrid, Spain Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job We have launched Keet Mobile on iOS and Android, bringing our full P2P technology stack to everyone. Keet Mobile is not your average app: it’s heavy lifting is performed by a custom JS runtime specially designed for peer-to-peer usage (in fact, it reuses 100% of Keet Desktop’s code!). The UI logic, on the other hand, is 100% React Native, giving us flexibility and the ability to iterate quickly. We believe this pattern opens the door to huge possibilities in the future, and we need your help getting there! Responsibilities In this role, you will develop and maintain Keet Mobile, our peer-to-peer chat and calling app for iOS and Android. Keet Mobile is built with React Native and Expo, and its P2P core runs on the device itself in a Bare worklet. You'll own features end to end, from UI/UX implementation to using the P2P core apis. You will: - Build and polish features across chat, voice and video calls, media sharing, device pairing and identity backup - Integrate native platform capabilities such as push notifications, camera, bio-metrics and background tasks on both iOS and Android - Profile and optimise performance on real devices, including startup time, long chats, media handling, battery and network use - Write unit and end-to-end tests, and help keep releases stable through CI and crash reporting - Work closely with the core P2P, design and product teams, and review code with a high bar for quality Significant experience with React Native, Redux for state management and Redux-Saga Highly proficient in JavaScript and ES6+. Experienced with WebSockets, RESTful based APIs. Knowledge in native languages (Swift/Kotlin) and familiarity with native build tools (Xcode/Android Studio) is advantageous. Experience working with a remote team Interested in modernizing and optimizing different mobile or web applications. Bonus points if you have any built something amazing on any p2p frameworks . Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: New York, New York, United States About the Role iCapital is seeking a Vice President Product Manager to join the Pre-Investments Product organization. This highly visible role will help shape the platforms and capabilities that support investment products across the firm, with a focus on improving efficiency, increasing transparency, and enabling business growth. Operating at the intersection of product, operations, data, and technology, this role will play an important part in advancing the Pre-Investments product ecosystem and creating structure across complex business needs. The position offers the opportunity to influence meaningful business outcomes through technology while contributing to the continued evolution and scale of the platform. Responsibilities Own the vision, strategy, roadmap, and execution for product domains supporting the onboarding, maintenance, and lifecycle management of alternative investment products. Partner with internal stakeholders and external clients to identify business challenges, uncover opportunities, and deliver scalable solutions that create measurable value. Lead complex cross-functional initiatives spanning multiple teams, systems, and business processes, balancing near-term priorities with long-term platform strategy. Manage the end-to-end product lifecycle from discovery through launch and iteration, including prioritization, requirements definition, testing, rollout planning, adoption monitoring, and continuous improvement. Translate complex workflows, operational processes, and reference data requirements into intuitive user experiences and scalable, maintainable product solutions. Define clear business and product requirements through business cases, process flows, data models, user stories, acceptance criteria, and success metrics. Partner with Engineering, Architecture, and Data teams to define scalable domain models, data structures, integrations, and platform capabilities that support long-term business growth. Develop a deep understanding of business entities, relationships, workflows, and data dependencies while driving alignment on data ownership, authoritative sources, system boundaries, and information governance across interconnected platforms. Identify opportunities to leverage automation, artificial intelligence, and workflow optimization to improve productivity, data quality, operational efficiency, and user experience. Communicate priorities, progress, risks, dependencies, and tradeoffs to stakeholders and leadership while coordinating closely with the UX, Operations, Legal, Compliance, and other Product teams. Investigate production issues, identify root causes, and drive tactical and strategic improvements while fostering ownership, accountability, collaboration, and continuous learning. Qualifications 10–15 years of product management experience within fintech, wealth management, asset management, enterprise software, workflow platforms, data platforms, or related industries Proven experience owning complex products or platforms from strategy and discovery through execution, adoption, and continuous improvement Demonstrated ability to independently lead large-scale, cross-functional initiatives involving multiple stakeholders, systems, dependencies, and competing priorities Experience with enterprise data platforms, master data management, reference data, metadata, or other data-intensive systems Demonstrated ability to model complex business domains and translate business concepts into logical entities, relationships, attributes, hierarchies, and workflows Experience creating or reviewing entity relationship diagrams, domain models, process models, workflow diagrams, data flows, and system interaction diagrams Able to understand technical tradeoffs and contribute meaningfully to discussions involving data models, APIs, integrations, platform architecture, scalability, and system design SQL proficiency and comfort working directly with data to investigate issues, validate assumptions, and support product decisions Strong analytical and problem-solving skills, with the ability to simplify complex challenges, navigate ambiguity, and make informed decisions with imperfect information Strong command of product management practices, including discovery, roadmap development, prioritization, requirements definition, stakeholder alignment, and agile delivery Exceptional communication, organization, and stakeholder management skills, including experience working directly with senior leaders, clients, business partners, and engineering teams Familiar with modern product management, technical, and collaboration tools such as Jira, Confluence, Figma, analytics platforms, API tools, and AI productivity tools Benefits The base salary range for this role is $140,000 to $185,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Denver, CO, United States About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Overview: Fanatics Betting & Gaming (FBG) is hiring a Senior Analyst, Operations Automation to dig into the customer experience inside our AI agent conversations. Containment and resolution are the numbers you'll live in, and you'll work them at a level of detail nobody else here has time for: one case type, then one subtype, then the next one. In practice that means picking up a subtype with your manager, reading through a stack of real conversations, and working out what's actually going wrong. Sometimes customers get stuck in the same spot over and over. Sometimes a live agent clears the same contact in two minutes because they can check something the AI can't reach yet. Sometimes the AI is doing roughly the right thing badly: the tone is off, the knowledge article behind it is thin, or the prompt is pushing it down the wrong path. Finding the problem is half the job. The other half is making the case for the fix — what it's costing us now, what the fix is worth, and a story clear enough that a Product partner can act on it. You'll build that case and bring it into intake alongside your manager. We would rather hire someone solid at both halves than someone brilliant at one. This is a role where you learn the craft of AI customer experience with real ownership of the analysis from day one. You'll sit on the team that owns FBG's AI customer experience and work with Data, Quality, Product, and CX week to week. Responsibilities: Maintain and report the key metrics for our customer-facing AI agent — containment, resolution, deflection, escalation rate, repeat contact, and customer satisfaction at a case and subtype level. Be part of the team that stands up measurement for each new AI surface as it launches, so no surface goes live without a definition of success and the instrumentation to track it. Build and maintain the BI views and dashboards your team and Product partners use to read AI performance, and keep them accurate as products, policies, and promotions change. Write the data requirements — event definitions, tagging, table structures, and data quality checks — the metrics depend on, and partner with Data to get them built. Flag it early when a number stops being trustworthy. Knowing when your own data is wrong matters as much as reporting it. Find where customers get stuck Run deep dives at the case type and subtype level to find the stall points inside the AI interaction — where customers rephrase the same question, loop, go silent, abandon, or ask for a human, and what preceded it. Quantify each stall point so it can be ranked: how often it happens, which subtypes and markets it concentrates in, and what it costs in escalations, repeat contacts, and resolution loss. Pull together signals from more than one place — conversation data, interaction quality scores, customer and associate feedback, behavioral data, and operational metrics — into one view of what's actually driving the number. Distinguish issues worth fixing from noise, and be candid about which is which. Compare the AI to how live agents handle it Compare how live agents resolve a contact type to how the AI agent handles the same contacts, and identify what agents are doing that the AI cannot do yet — the lookups they run, the tools they touch, the actions they take. Write up each gap as a clear, specific finding: what the AI would need to close it, and the containment or resolution upside if it did. Pay attention to the escalation boundary. Where the AI hands off, look at whether it had to. Point to the right fix Sort root causes well enough to route them to the right owner and the right lever — grounding and knowledge content, prompt and instruction design, tone, tool access, handoff timing, or underlying policy ambiguity. Where the AI is already doing the right thing badly, describe the change specifically: what the grounding should say, where the tone misses, which instruction is producing the wrong behavior. Work with content, grounding, and engineering partners to get your finding specified tightly enough to be built and tested. Run recurring performance reviews on the case types you own, and keep a ranked, evidence-backed list of the opportunities in them. Build the story Turn a pile of conversations and queries into a clear, evidence-backed narrative — the pattern, the representative examples, the size of the problem, and the specific ask. Quantify the impact of a proposed fix — contacts avoided, resolution lift, handle time, cost, customer experience — with assumptions you can walk someone through. Package findings into business cases and recommendations a Product partner can act on without a translation layer, and bring them into intake with your manager. Follow what you handed off through to delivery, then measure whether it did what you said it would. Report back on what shipped, what moved, and what didn't, so the next prioritization conversation starts from evidence. Partner and communicate Work closely with Data, Product, Quality, and CX, and build the relationships that make your findings land. Translate your analysis into clear language for technical and non-technical audiences alike. Write up findings and recommendations clearly, and contribute to the leadership-facing materials your team produces. Share what you learn. Much of what you find will be new to the people around you, and writing it down so the team can use it is part of the work. Required Qualifications: 2+ years in business analytics, data analysis, business operations, customer experience analytics, or a closely related role. Strong SQL. You can independently pull, join, and validate data across large datasets without waiting on someone else to write the query. Experience owning the recurring reporting and analysis behind a metric, and being accountable for the quality of it. Experience building BI views and dashboards (Tableau, Looker, Power BI, Sigma, or similar) that other people actually use to make decisions. Ability to move from "the number moved" to "here's the specific root cause, here's roughly what it's worth, and here's what I'd fix." Diagnostic instinct matters more here than modeling sophistication. Comfort working directly in unstructured conversation data — reading transcripts at volume, spotting the pattern, and then proving it quantitatively rather than stopping at anecdote. Experience writing up findings and recommendations for partners who don't report to you, and seeing some of them acted on. Conceptual understanding of how LLM-powered systems behave — prompting, retrieval-augmented generation (RAG), knowledge grounding, and evaluation — enough to tell a grounding problem from a prompt problem from a tool gap. Clear written and verbal communication. You can write a one-pager someone reads once and understands. High intellectual curiosity and an AI-first approach to your own work. Preferred Experience: Experience analyzing conversational data from chatbots, voice systems, or agent-assist tools in production. Comfort with Snowflake, Databricks, or a comparable cloud data platform, and with dbt or similar transformation tooling. Python or R for analysis beyond what SQL handles cleanly. Background in customer experience, contact center, or support operations analytics — particularly anything that involved understanding how human agents actually resolve contacts. Hands-on experience writing or editing knowledge content, groundings, or prompts for an AI system. Experience in sports betting, gaming, fintech, payments, or another high-growth, regulated consumer industry. Experience partnering with ML or Data Science teams on evaluation frameworks, A/B testing, or experiment design. Familiarity with knowledge base architecture and how content quality drives AI answer quality. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $86,000 — $115,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .