Location: United Kingdom; Spain; Netherlands; Poland
Workplace: remote
Art Director, Brand & Marketing Design
About the Role
Finom is building a brand that European entrepreneurs recognise and trust, and right now the visual side of that brand needs an owner.
We are looking for an Art Director to lead our Marketing Design team and take ownership of Finom's visual identity end to end. Not marketing design in isolation: the brand system itself, the guidelines behind it, and how consistently it shows up everywhere Finom appears.
You are joining at a genuine inflection point. Finom is growing fast, helping entrepreneurs around Europe take their businesses to the next level. We have over 200k users with ambition for millions more. Meanwhile, our customers rate us 4.8 on Trustpilot, the only business banking app above 4.7.
Our ambition brings with it a unique set of challenges. Your job will be twofold: raise the creative bar, and build the system that lets a team deliver at volume without the quality dropping.
Your first months will be as much about diagnosis as creation: auditing the existing identity, understanding where the current team and workflows are working or falling short, and putting the foundations in place for what comes next. From there, you'll help determine and lead the next evolution of Finom's visual identity.
This is a hands-on leadership role. You will direct and mentor, and you will also design, setting the visual benchmark yourself, not just reviewing other people's work against it. You will work in close partnership with our VP of Product Design, so that the brand reads as one across marketing, product, and the entire brand experience.
Finom is building an AI-native production pipeline, and we want a creative leader who is already fluent in it. Not someone curious about AI, someone who has shipped with it and can design the workflows, quality gates and brand guardrails that make AI output genuinely good rather than merely fast.
What You Will Be Doing
• Own Finom's visual identity (the brand system, guidelines, design systems and documentation) and drive consistent adoption across every team and touchpoint, including teams that produce assets outside your own
• Set and hold the creative bar. Shape visual direction across channels and make consistency and quality non-negotiable
• Lead and develop the existing Marketing Design team, assess its capabilities and future shape, and determine where additional permanent, freelance or AI-enabled capacity is needed
• Define the design requirements for intake, briefing, prioritisation, SLAs and review, working with Brand Operations and Marketing Operations to turn them into scalable processes
• Design and direct high-quality visual and motion assets that bring the brand to life, personally setting the benchmark for the wider team
• Build the AI-native production pipeline: define where AI accelerates the work, where it doesn't, and what quality and brand-integrity gates it has to pass. Create the templates, systems and tools that let both designers and AI workflows execute independently
• Provide creative direction at the front of significant projects (the creative kickoff, the concept, the narrative) rather than reviewing work once it's already been produced
• Direct the creation of mood boards, design references, scamps, storyboards and animatics to communicate creative intent
• Partner with Marketing, Product, copywriters and strategists to develop campaigns across digital-first channels (social, web, video), with the ability to stretch into ATL where the moment calls for it
• Own projects from concept through delivery, and run multiple parallel workstreams without letting standards slip
• Build and present creative work to senior stakeholders, articulating rationale clearly enough to guide decisions
• Manage a flexible pool of freelance and external creative partners to absorb peaks in demand
• Act as guardian of the visual identity while continuously pushing where the brand can be braver
Who You Are
• A genuinely strong designer. Other designers respect your work and want to learn from you; that's the bar, and it isn't optional for this role
• Strong design taste, and able to articulate how it impacts the business. You can tell excellent from generic and explain precisely why, in terms a non-designer can act on
• A builder of process as much as a maker of work. You believe high volume and high quality are compatible, and you have the systems thinking to prove it
• Customer-obsessed in how you approach brand: your creative decisions trace back to what the audience actually responds to, not to internal taste
• Comfortable with ambiguity. Finom is moving fast, the setup is being built as you go, and you find that energising rather than exhausting
• A generous leader who elevates people, gives direct feedback, and turns good work into exceptional work
• Confident with senior stakeholders without becoming a bottleneck for them
Must-Haves
• 8+ years as a graphic or brand designer, ideally in fast-moving, brand-led environments
• 4+ years as a design leader with direct responsibility for a team of three or more
• Experience building customer-facing technology brands or consumer digital products at scale. Your portfolio should show how strong visual craft works alongside usability, clarity and commercial objectives
• A track record of building and evolving brand systems across campaigns, products or businesses, including ownership of key visual directions
• A standout portfolio showing strategic thinking, creativity and polished execution across visual design, motion, editorial, digital and social formats
• Clear examples of work where you led or directed other creatives
• Demonstrated AI design fluency, with evidence of AI-native production rather than occasional AI assistance: workflows you built, quality standards you set, output you shipped
• Experience creating scalable brand systems, templates, tools and guidelines that let other teams execute independently
• Expertise across Adobe Creative Cloud and Figma, with the ability to define efficient workflows and standards for a team
• A portfolio of shipped brand assets: campaign visuals, social graphics, presentation decks, event materials, marketing collateral
• Excellent communication skills and the judgement to influence at a senior level
• Fluent English
Nice-to-Haves
• Experience in fintech or financial services
• Experience with sponsorship, partnership or event-led brand work at scale
• Motion design depth, or experience directing motion specialists
• Experience partnering closely with a product design function on a shared brand system
• Experience building and managing a freelance or external creative network
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Remote Poland, Poland
Workplace: remote
About the Role
At OLX, Design is more than aesthetics, it's how millions of people build trust, discover opportunities, and connect with their communities. As Principal Brand Designer, you'll shape how OLX and its portfolio of brands are experienced across every customer touchpoint.
Reporting to the Director of Product Design, you'll define the visual principles, creative systems, and brand standards that unite a diverse portfolio while allowing each brand to express its unique identity. This is a highly strategic, hands-on individual contributor role for someone who combines exceptional craft with systems thinking, influences through expertise, and embraces AI as a catalyst for creativity, consistency, and scale.
Working in close partnership with Marketing, Brand Strategy, Product Design, Communications, Employer Brand and regional teams, you'll translate business strategy, customer insights and brand positioning into cohesive creative systems that strengthen brand equity, build customer trust and accelerate high-quality execution across the organisation.
You'll establish the creative vision and quality bar for brand design, while building the frameworks, governance and tools that enable teams worldwide to create distinctive, consistent and impactful brand experiences.
What you'll own
Define the future of OLX’s Group's brand ecosystem
Partnering with the Director of Product Design, Marketing and Brand Strategy, you'll evolve the visual identity and creative direction across OLX Group and its portfolio of brands. You'll ensure our brands feel connected where they should, distinctive where they need to be, and consistently recognisable across every customer touchpoint.
Group-wide brand identity systems and visual standards
Brand visual identity governance, quality assurance and design principles
Multi-brand design systems and asset libraries
Creative direction across digital, physical and experiential touchpoints related to brand design (excludes advertising)
Long-term evolution of OLX Group's visual identity and assets.
Build scalable creative systems powered by AI
You'll help define how AI enhances brand design across OLX Group by developing AI-ready design systems, prompt libraries, reusable templates, automation workflows and governance that empower teams to produce high-quality work consistently and efficiently.
Rather than replacing creativity, you'll ensure AI amplifies craftsmanship, accelerates production and strengthens consistency while maintaining the integrity of every brand.
You'll also stay ahead of emerging technologies, identifying opportunities where AI can improve creative workflows, collaboration and design quality across the organisation.
Raise the creative standard across OLX Group
As the most senior brand design practitioner, you'll establish the benchmark for the application of brand design across product launches, executive communications, presentations, employer branding, events, web experiences and marketing initiatives.
You'll provide creative direction, thoughtful critique and hands-on design leadership, ensuring every expression of the brand reflects exceptional craft, clarity and purpose.
Translate strategy into brand experiences
You'll partner closely with Marketing and Brand Strategy from the earliest stages of initiatives, transforming customer insights, research and business priorities into compelling visual systems and brand experiences.
You'll contribute strategic thinking—not simply execute briefs, helping teams solve complex business challenges through design that strengthens trust, recognition and long-term brand value.
Drive adoption and influence across the organisation
Creating great systems is only part of the role, you'll ensure they're embraced.
You'll build documentation, enablement programmes, design resources and governance models that help global and regional teams confidently apply OLX Group's brand standards.
You'll influence senior stakeholders across Product, Marketing and Executive Leadership, aligning teams around a shared creative vision and ensuring design has a meaningful voice in strategic decision-making.
Mentor and elevate the craft
As a Principal Designer, your influence extends well beyond your own work.
You'll coach designers through critique, mentoring and collaboration, fostering a culture of craftsmanship, systems thinking and continuous improvement. While this isn't a people management role, you'll be recognised as a trusted design leader whose expertise elevates the entire organisation.
What we're looking for
We're looking for a strategic design leader with exceptional craft, systems thinking and a passion for building brands that scale globally.
You create brands that people trust
Your portfolio demonstrates outstanding work across visual identity, typography, layout, storytelling, motion and digital experiences. You understand how to create memorable brands—and how to evolve and steward them over time.
You think in systems
You build frameworks, governance models, templates and design systems that enable organisations to produce consistently exceptional work. You know that the best design creates lasting capability, not just individual deliverables.
You bring strategy to life through Design
You're comfortable partnering with Marketing, Brand Strategy and executive stakeholders, translating positioning, customer insights and business objectives into creative systems that deliver measurable business impact.
You're fluent in AI-enabled Design
You already incorporate AI into your creative practice and understand where emerging technologies create value, and where human judgement remains essential.
You can translate those insights into scalable workflows that improve quality, speed, experimentation and consistency across teams.
You influence without authority
You communicate with clarity, build trusted relationships and bring people together around a shared creative vision. You're equally comfortable presenting to executives, collaborating with marketers or mentoring fellow designers.
You bring depth of experience
You'll likely have:
10+ years of experience in brand design, or visual design
Experience building or evolving brands at scale across multiple products or markets
Expertise in Figma and/or Adobe Creative Suite
Experience with motion design, storytelling, and digital brand experiences
Experience building or contributing to enterprise design systems
Deep familiarity with AI-powered creative tools and workflows
Outstanding communication, presentation, and stakeholder management skills
Why join OLX
OLX operates some of the world's most recognized online marketplaces, connecting millions of people every day to buy, sell, find jobs, discover homes, and build businesses.
As our Principal Brand Designer, you'll have a unique opportunity to shape the future of multiple global brands while defining how AI and design systems work together to create consistent, high-quality brand experiences at scale.
This role offers the chance to influence design beyond individual projects to build the frameworks, standards, and creative vision that will guide OLX's brands for years to come.
If you're excited by solving complex brand challenges, setting the highest creative standards, and pioneering the future of AI-enabled design, we'd love to hear from you.
Hiring Process
We believe in a transparent and collaborative hiring process that reflects how we work as a team. Here’s what you can expect:
First Stage
Portfolio & Design Leadership
This is a 90-minute session with the Hiring Manager. We’ll dive deep into your portfolio to assess your design craft, strategic thinking, systems mindset, and collaboration skills. This is also an opportunity to showcase your leadership in design and discuss how you approach complex challenges.
Second Stage
Multi-Brand Systems & Creative Leadership
In this 60-minute session, you’ll meet with a senior leader from the Creative team. We’ll explore your ability to build, evolve, and govern brand systems across a complex multi-brand organization. This stage focuses on your creative leadership and how you ensure consistency and innovation across diverse brands.
Third Stage
Executive Partnership & Business Impact
This 45-minute session is with a senior leader from the Marketing team. We’ll assess your leadership presence, ability to form strategic partnerships with Marketing, and your commercial thinking. This is also a chance to discuss how you drive organizational influence and deliver business impact through brand design.
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
Data Process Policy
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.
Location: New York, NY
ABOUT CONSENSYS
Consensys Incorporated is an independent blockchain infrastructure company, spun out of Consensys Software Inc. — one of the world's leading blockchain technology companies and the primary development organization behind the Ethereum ecosystem.
We build and operate neutral, institutional-grade blockchain infrastructure that connects banks, asset managers, custodians, and financial market infrastructures to digital asset networks, meeting the non-negotiable standards of institutional finance: privacy, scalability, resilience, security, and regulatory readiness.
Headquartered in Miami, Florida, and operating across the US, Europe, and Australia, Consensys Incorporated launched as an independent entity in September 2026 and is building the team to match its ambition.
WHY THIS ROLE EXISTS
We build and operate blockchain infrastructure for financial market infrastructure: settlement, custody and clearing institutions that put real value on the networks we run. We have signed clients with production dates this quarter and a platform standing on its own for the first time. Our pipeline of banks, custodians and market operators is growing faster than we can work it properly.
You are the first hire on the Business Development team. You own the pipeline data and act as the coordination layer between prospects, engineering and leadership. You also make sure that what we promise in a sales conversation matches what we can deliver. When someone asks where a deal stands, what a client actually asked for, or whether a commitment is real, you're the person with the answer.
WHAT YOU'LL OWN
- Building pipeline with financial institutions: banks, custodians, broker-dealers, asset managers and market infrastructure providers. You work out who to approach, find the right person in each institution, and get the first meeting.
- Account research before every conversation. You should know a prospect's settlement stack, where their collateral and liquidity problems are, what they've said publicly about tokenization, and who else they're talking to. Nobody should walk into a meeting cold.
- Qualifying opportunities against what we actually sell: access, execution, interoperability and network engines, plus forward-deployed engineering engagements, managed hosting, interop settlement and sequencer services. That means working out whether there's a real budget, a real owner, a real timeline and a real problem we solve, and saying so early when there isn't.
- Supporting live deal cycles, including discovery notes, meeting prep, follow-ups, RFP and RFI responses, security questionnaires and due-diligence packs. Institutional sales cycles are long and documentation-heavy. You keep them moving.
- Pipeline and CRM discipline. Stages, next steps and close dates should reflect reality, and the forecast should hold up when someone questions it.
- Market and competitive intelligence. Enterprise post-trade vendors don't publish their pricing, so what we know about it comes from conversations. You collect it, organize it and make it useful for pricing and positioning.
- Translating between two worlds. Our buyers speak repo, collateral, DvP, cut-off times and operational risk. Our engineers speak sequencers, finality and nodes. You need to be fluent enough in both to bring back an accurate account of what the client asked for.
- Outbound materials and messaging, working with Marketing and Product on one-pagers, case narratives, event follow-up and sequences that sound like they were written by someone who understands the client's business.
- Events and ecosystem presence, including industry conferences, working groups and partner channels where institutional decision-makers show up.
- Capturing client feedback for Product. What prospects ask for, what makes them hesitate and why deals stall should all reach the roadmap in a structured way.
- Using AI in the work every day for research, account mapping, first drafts and meeting prep, held to the same bar for accuracy as anything else sent to a client.
TWO LINES SIT OUTSIDE THIS ROLE AND YOU'LL WORK WITH BOTH CONSTANTLY:
- Solutions and forward-deployed engineering own technical scoping, architecture and delivery commitments. You bring them in at the right moment with the right context, and you never promise a date or capability they haven't agreed to.
- Legal and Finance own contract terms, pricing approvals and commercial structure. You make sure deals reach them clean and early, not the week before signature.
WHAT WE ARE LOOKING FOR
- 2–4 years in B2B tech sales, business development, or a client-facing role at a financial institution, fintech or market infrastructure provider.
- Working knowledge of how institutional finance operates: trade lifecycle, clearing and settlement, custody, collateral. You don't need to be a post-trade expert, but you need to follow the conversation and ask good questions.
- Real curiosity about onchain infrastructure and tokenized assets, and the ability to explain why it matters to a treasury or operations buyer without resorting to hype.
- Strong written communication. Your emails, notes and summaries are clear, short and accurate.
- Organized and persistent. Deals here take quarters, not weeks. You keep threads alive without being a nuisance.
- Commercially sharp. You can tell interest from intent, and you'd rather disqualify a deal early than carry it on hope.
- Comfortable in a company that is young and still building. The playbook is being written now, and you'll help write it.
- Direct. This team has a low tolerance for polish over substance. Say the hard thing early, and say it kindly.
- Coachable and collaborative. You want feedback, you act on it, and you make the people around you more effective.
USEFUL, NOT REQUIRED
- Experience selling into, or working at, a bank, custodian, CSD, exchange or clearing house.
- Familiarity with Ethereum, EVM networks or permissioned blockchain deployments.
- Exposure to repo, FX, stablecoins or tokenized treasuries/RWAs.
- Experience with enterprise procurement: RFPs, vendor due diligence, InfoSec reviews.
WHAT THIS ROLE IS NOT
- Not a volume-dialing SDR seat. We'd rather have ten well-researched conversations than a thousand generic touches.
- Not someone who overpromises to book a meeting. Our buyers remember.
- Not someone who waits to be told what to do next, or who doesn't ask why an account matters.
- Not someone who needs to be the loudest voice in the room. Listen first, then bring the insight.
- Not a solutions-engineering role. You need to be credible technically, but you aren't expected to architect deployments.
WORKING AT CONSENSYS
We are a fully remote, globally distributed company. We hire the best people wherever they are, work asynchronously, and judge each other on impact rather than hours or location. We offer competitive compensation, meaningful equity, and the chance to work on genuinely open source software at the frontier of web3.
Consensys is an equal opportunities employer. We celebrate diversity and are committed to building an inclusive environment for all employees.
The role of Business Development Lead for Ecosystem & Partnerships at onRails involves driving the growth and expansion of the asset infrastructure within the Canton ecosystem. The position is fully remote and focuses on establishing and nurturing strategic partnerships to integrate assets into the platform. Candidates are expected to have experience in business development, a strong understanding of blockchain ecosystems, and the ability to collaborate across teams to enhance the asset infrastructure. Responsibilities include identifying new partnership opportunities, managing relationships, and contributing to the overall ecosystem strategy to support onRails' mission of bringing assets to Canton.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on
a business of
operating a virtual asset trading platform in Hong Kong.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for talented, impact-driven Mobile Engineers to join our engineering organization in Hong Kong. In this role, you will build and scale high-performance, resilient native mobile applications that power OKX’s core product ecosystems—ranging from high-concurrency payment and trading engines to user acquisition, engagement, and product growth systems. You will work on cross-functional engineering challenges at global scale, partnering closely with product design, backend architecture, security, and regional teams.
What You'll Be Doing
Build & Scale Native Mobile Apps:
Design, develop, and maintain modular, reliable native mobile features (iOS or Android) used by millions of global users.
Architect Core Systems:
Drive technical decision-making on mobile architecture, API design, performance optimization, and offline/network resiliency.
Collaborate Cross-Functionally:
Partner closely with Product Management, Design, and Backend Engineering to translate complex user and commercial requirements into intuitive, reliable mobile experiences.
Ensure Quality & Rigor:
Write clean, testable, and maintainable code while maintaining high engineering standards for code reviews, testing, security, and monitoring.
Integrate AI Workflows:
Apply AI coding tools actively in your workflow—not only for code generation, but also to build and maintain repeatable personal AI development workflows.
Modernize Engineering Tooling:
Leverage modern development tools, automated CI/CD pipelines, and productivity workflows to maintain rapid iteration speeds.
What We Look For In You
Solid software engineering fundamentals with hands-on experience building, shipping, or maintaining production native mobile applications (iOS with Swift/Objective-C or Android with Kotlin/Java).
Strong understanding of mobile system design, clean architecture, memory management, testing, and performance tuning.
Ability to actively apply AI coding tools in your workflow and continuously optimize personal engineering productivity.
Problem-solving mindset with the ability to take ownership of end-to-end features and drive execution independently.
Nice-To-Haves
Experience in fintech, crypto, digital payments, high-concurrency consumer apps, or growth systems.
Familiarity with mobile architecture patterns, CI/CD pipelines, experimentation frameworks, or attribution tools.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-ML1 #LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Responsibilities:
— Build SEO-friendly content pages for our websites;
— Select and edit existing or create new visual assets using various AI tools (images, short videos);
— Collaborate closely with cross-functional teams (including product, design, and sales) to align content with overall marketing goals and strategies.
Requirements:
— English language - C1;
— Excellent written and verbal communication skills with attention to detail;
— Ability to manage multiple projects and meet deadlines;
— 1.5-2 years of experience in Digital Content Marketing;
— Familiarity with content management systems (CMS), digital tools, and resources for content creation and marketing communication.
Tools/Systems:
— CMS systems, Jira, Salesforce (or another CRM), Canva, ChatGPT/Claude or similar.
We offer:
— Remote work;
— Opportunity to build a stellar career in a fast-growing international travel company;
— Opportunity to work with advanced top-of-the-line software for travel management;
— Interesting, challenging tasks and a world-class team.
Location: Remote
Wormhole Labs builds Sunrise (sunrise.xyz http://sunrise.xyz), a platform that helps token issuers launch and list their tokens on Solana. To date, we've orchestrated the launch of 100+ assets on Solana, accounting for more than $10 billion in cumulative trading volume.
As a Trader, you'll develop and run strategies for tokenized equities, pricing and hedging risk across onchain markets and traditional brokerage venues. You'll be responsible for managing capital and writing the code that puts your strategies into production. This is a hybrid trading and engineering role.
What you will do
- Develop and run RFQ-based trading strategies for tokenized spot equities: set parameters such as buffers, spreads, and size limits, while optimizing for evolving business goals.
- Price instruments where reference prices are thin or stale, such as long-tail stocks and extended and overnight sessions.
- Measure execution quality: benchmark fills against references, analyze markouts, and turn what you find into strategy improvements.
- Monitor positions, inventory levels and P&L in real time; proactively flag risks, execute adjustments, and continuously improve tooling & monitoring.
- Integrate with traditional brokerage venues and onchain programs to fill trades and rebalance inventory.
What we're looking for
- 4+ years trading at a market maker, prop firm, DEX, or brokerage, with professional experience specifically trading spot equities.
- Experience developing RFQ systems.
- A rigorous approach to risk management: you track exposure, hedge thoughtfully, and escalate early when conditions shift.
- Self-directed and adaptable: you're comfortable operating with autonomy in a remote-first environment.
- Strong analytical and software engineering skills (e.g., Rust)
We provide
- Competitive salary and restricted token units, dependent on position type and location.
- Unlimited time off, healthcare premium reimbursement, and 401K.
- Top-of-the-line MacBook Pro laptop.
- Flexibility of working from wherever you have work authorization, as long as you can work 10-6PM US Eastern Time. We minimize unnecessary meetings, but building decentralized systems requires synchronous communication.
Are you looking for the next professional opportunity that will challenge and advance your career? Join our team now!
Tickmill is looking to hire a
Business Development Manager
that would be responsible for overseeing the business for the
LATAM Region.
About Tickmill.
Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and bonds, as well as Exchange Traded Derivatives (Futures & Options). The Tickmill Group was established in 2014 and employs over 280 individuals through its
offices in London, Cyprus, Dubai, Estonia, South Africa and several other regional offices globally.
Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what makes it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, team-building events, and many opportunities for professional growth.
The
Business Development Manage
r is responsible for identifying, engaging, and acquiring new business partners, including Introducing Brokers (IBs) and affiliates, to drive new client acquisition. The role is highly focused on expanding the company’s reach by developing new relationships with potential partners across global markets, with a strong emphasis on bringing in IBs who can refer high-value clients. This role involves prospecting, pitching, negotiating, and managing the onboarding of new IBs, ensuring they are successfully integrated into the partnership structure.
Key Responsibilities:
Reach out to new potential partners
Acquire new IB partners and reactivate inactive partners
Build and manage a partner network
Negotiate commercial terms and maintain business relationships
Represent the company at industry events and networking activities
Collaborate with international teams across different regions
Requirements:
Minimum 2 years of experience in the FX / CFD / Online Trading / Crypto / iGaming / Banking industry
Strong communication, negotiation and sales skills
Self-motivated and results-driven mindset
Ability to work independently in a remote environment
Ideal for ambitious go-getters ready to turn performance into exceptional pay.
What We Offer:
Competitive fixed salary + KPI-based bonuses
Commission structure based on business performance
Fully remote work format
International working environment
Business travel opportunities
Professional growth within an established global brand
Paid annual leave
Make your next Career step and apply NOW!
*Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.
Are you looking for the next professional opportunity that will challenge and advance your career? Join our team now!
Tickmill is looking to hire a
Business Development Manager
that would be responsible for overseeing the business for the
LATAM Region.
About Tickmill.
Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and bonds, as well as Exchange Traded Derivatives (Futures & Options). The Tickmill Group was established in 2014 and employs over 280 individuals through its
offices in London, Cyprus, Dubai, Estonia, South Africa and several other regional offices globally.
Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what makes it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, team-building events, and many opportunities for professional growth.
The
Business Development Manage
r is responsible for identifying, engaging, and acquiring new business partners, including Introducing Brokers (IBs) and affiliates, to drive new client acquisition. The role is highly focused on expanding the company’s reach by developing new relationships with potential partners across global markets, with a strong emphasis on bringing in IBs who can refer high-value clients. This role involves prospecting, pitching, negotiating, and managing the onboarding of new IBs, ensuring they are successfully integrated into the partnership structure.
Key Responsibilities:
Reach out to new potential partners
Acquire new IB partners and reactivate inactive partners
Build and manage a partner network
Negotiate commercial terms and maintain business relationships
Represent the company at industry events and networking activities
Collaborate with international teams across different regions
Requirements:
Minimum 2 years of experience in the FX / CFD / Online Trading / Crypto / iGaming / Banking industry
Strong communication, negotiation and sales skills
Self-motivated and results-driven mindset
Ability to work independently in a remote environment
Ideal for ambitious go-getters ready to turn performance into exceptional pay.
What We Offer:
Competitive fixed salary + KPI-based bonuses
Commission structure based on business performance
Fully remote work format
International working environment
Business travel opportunities
Professional growth within an established global brand
Paid annual leave
Make your next Career step and apply NOW!
*Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.
Are you looking for the next professional opportunity that will challenge and advance your career? Join our team now!
Tickmill is looking to hire a
Business Development Manager
that would be responsible for overseeing the business for the
LATAM Region.
About Tickmill.
Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and bonds, as well as Exchange Traded Derivatives (Futures & Options). The Tickmill Group was established in 2014 and employs over 280 individuals through its
offices in London, Cyprus, Dubai, Estonia, South Africa and several other regional offices globally.
Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what makes it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, team-building events, and many opportunities for professional growth.
The
Business Development Manage
r is responsible for identifying, engaging, and acquiring new business partners, including Introducing Brokers (IBs) and affiliates, to drive new client acquisition. The role is highly focused on expanding the company’s reach by developing new relationships with potential partners across global markets, with a strong emphasis on bringing in IBs who can refer high-value clients. This role involves prospecting, pitching, negotiating, and managing the onboarding of new IBs, ensuring they are successfully integrated into the partnership structure.
Key Responsibilities:
Reach out to new potential partners
Acquire new IB partners and reactivate inactive partners
Build and manage a partner network
Negotiate commercial terms and maintain business relationships
Represent the company at industry events and networking activities
Collaborate with international teams across different regions
Requirements:
Minimum 2 years of experience in the FX / CFD / Online Trading / Crypto / iGaming / Banking industry
Strong communication, negotiation, and sales skills
Self-motivated and results-driven mindset
Ability to work independently in a remote environment
Ideal for ambitious go-getters ready to turn performance into exceptional pay.
What We Offer:
Competitive fixed salary + KPI-based bonuses
Commission structure based on business performance
Fully remote work format
International working environment
Business travel opportunities
Professional growth within an established global brand
Paid annual leave
Make your next Career step and apply NOW!
*Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: Limassol, Cyprus
Are you looking for the next professional opportunity that will challenge and advance your career?
Join our team now!
Tickmill is looking to hire a
Partnership Account Manager
that would be responsible for overseeing the business for the
ROW Region.
About Tickmill.
Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and bonds, as well as Exchange Traded Derivatives (Futures & Options). The Tickmill Group was established in 2014 and employs over 280 individuals through its offices in London, Cyprus, Dubai, Estonia, South Africa and several other regional offices globally. Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what makes it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, hybrid work model, team-building events, and many opportunities for professional growth.
What the job looks like?
The Partnership Account Manager (ROW) will have the opportunity to:
Perform administrative and developmental duties to start up and manage business in the ROW region.
Manage and grow an assigned portfolio of active partners.
Support partners in acquiring and converting new First-Time Depositors (FTDs).
Develop tailored growth plans based on each partner’s market, audience, and potential.
Monitor partner performance, including FTDs, net deposits, trading activity, and client retention.
Maintain regular communication with partners and provide ongoing commercial and operational support.
Reactivate inactive or underperforming partners through targeted action plans.
Coordinate with Marketing, Compliance, Payments, and Customer Support to resolve partner-related issues.
Ensure partner activities comply with internal policies and applicable regulatory requirements.
Maintain accurate CRM records and prepare regular pipeline and performance reports.
Analyze marketing trends and track competitors’ activities and provide valuable inputs for fine-tuning operational & marketing strategies of the Company.
What will you need to be able to do the job?
Based in Cyprus, this position is fully on-site .
Excellent command of English language, both written and oral.
3+ years of experience either in Sales, Partnership and/or Business Development position in a financial services company, College or University Degree, to clearly articulate and successfully implement the SK strategy with all internal/ external stakeholders and affiliates.
Ability to identify, open and continually drive new initiatives/ markets that will grow the brand and will be revenue accretive.
Outstanding negotiation & communication Skills.
Organizational & Management Skills.
Ability to work on-own-initiative.
Self-motivated and results oriented.
Excellent team player.
By joining us, you can expect:
A Unique opportunity for a career in a global, fast-growing company.
Attractive Remuneration package based on qualifications and experience (including Discretionary Bonuses to reward exceptional performance).
Opportunities to learn and grow through our “Employee Training & Development program”.
Working Hours 09:00-18:00 (1hr. lunch break) from Monday - Friday.
Make your next Career step and apply NOW! *Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: United Kingdom; Poland
About the company
Pixelogic Media Partners, LLC, a subsidiary of the IMAGICA GROUP, is a global provider of content localization and distribution services for the media and entertainment industry. Built on advanced next generation workflows and operations in Burbank, Culver City, London, Cairo and Cape Town, Pixelogic services the industry’s leading content owners including the major Hollywood studios, broadcasters and digital platforms.
Pixelogic Media provides technology solutions to the entertainment industry. We are responsible for helping Hollywood Studios and content owners to get their content to global audiences by providing all language services including scripting, subtitling, access services and dubbing. Our products and services span the digital spectrum, from enhanced extras packages promoting digital purchase to physical disc authoring.
Our clients include major Hollywood studios and dozens of independent studios. To date, we’ve delivered thousands of titles to iTunes, Google, Netflix, Amazon, and others. We’ve created a large percentage of iTunes Extras titles available on the App Store, developed the specification of and delivered the first Cross-Platform Extras titles, authored more than eight-thousand DVDs, two-thousand Blu-rays, as well as award-winning tablet and mobile apps.
About the role
Due to increased demand for localized content, Pixelogic is looking for
experienced English into Polish SDH and subtitling translators and QCers
to establish a professional, high-performing collaboration as part of our language services department, with the end goal of servicing our clients’ end-to-end projects.
The ideal candidate will be highly motivated, possess a flexible attitude, and adapt quickly in a fast-paced environment. In addition, they must be able to work as part of a team that deals with changing priorities and workloads.
Due to the sensitive nature of delivery schedules,
time flexibility
is of paramount importance.
Requirements
Responsibilities
Responsible for all aspects of subtitle file creation, depending on assignment, whether Conforming, Translating, Adaptation, or Proofreading/QC of subtitle and SDH files, using Pixelogic's proprietary cloud-based subtitling software.
Translate and adapt SDH cues, including speaker identification, sound effects, music cues, and other accessibility elements, while maintaining linguistic accuracy and readability.
Leverage in-house glossary tools for consistency across products and follow client style guide specifications and SDH accessibility requirements.
Handle rejections and make corrections in files.
Remain current with industry trends and adapt to evolving client requirements.
Maintain the confidentiality of sensitive content.
Requirements:
Native-level Polish and excellent English language skills.
Knowledge of other languages is an asset.
Minimum of 2 years of subtitle and/or SDH translation, adaptation, and/or proofreading/QC experience required.
Demonstrated understanding of SDH conventions, including speaker IDs, sound effect descriptions, and accessibility-focused subtitle practices.
Attention to detail and accuracy.
Must have demonstrated ability to accomplish work on a rigorous schedule (on-time delivery and flexible working hours).
Ability to follow technical specifications, accessibility requirements, and style guides for multiple client content types.
Location: Henderson, Australia
The Role
EnerMech are looking to hire a Maintenance Leading Hand to be based on site in Henderson WA. This is a full time position.
The Maintenance Leading Hand is a hands-on trade leadership role responsible for diagnosing and rectifying mechanical faults, coordinating workshop activities, and ensuring equipment is safely prepared, certified and mobilised to meet project requirements. The role provides practical technical direction to trades and contractors, while personally completing complex maintenance and troubleshooting tasks in accordance with priorities set by the Operations Superintendent - Assets.
The position also coordinates day-to-day facility requirements across workshops, yards and operational areas, supporting safe, functional and compliant workplaces. It works closely with CSG, business lines, QHSE, logistics, vendors and project teams to improve asset reliability, equipment readiness and mobilisation execution.
Key Responsibilities
· Personally perform and lead fault-finding, diagnosis, repair, testing and commissioning of mechanical equipment.
· Provide practical troubleshooting support for compressors, pumps, diesel engines, nitrogen equipment, air dryers, hydraulic systems and associated ancillary equipment.
· Lead root cause analysis for recurring or significant failures and implement practical corrective actions.
· Coordinate daily workshop tasks and provide technical guidance to trades, contractors and support personnel in accordance with priorities set by the Operations Superintendent - Assets.
· Coordinate the physical preparation, inspection, testing and readiness of equipment for mobilisation and demobilisation in accordance with the agreed Load Out Plan.
· Confirm maintenance, certification, inspections, documentation and client requirements are complete before equipment release.
· Coordinate routine and ad hoc maintenance of facilities, workshops, yards, buildings and supporting infrastructure.
· Raise, coordinate and follow through facility repairs involving electrical, plumbing, HVAC, security, access control, cleaning, grounds, waste and other service providers.
Essential qualifications and experience
· Mechanical trade qualification, such as Mechanical Fitter, Diesel Mechanic or equivalent, is desirable; however, candidates with demonstrated practical experience in mechanical maintenance, troubleshooting and equipment repair will also be considered.
· Demonstrated hands-on maintenance and troubleshooting experience in industrial, energy, pipeline, process services or heavy equipment environments.
· Experience coordinating trades, contractors, workshop priorities and equipment mobilisation.
· Proven ability to diagnose mechanical, diesel, hydraulic and pneumatic faults using a structured approach.
· Current driver licence and ability to meet site access requirements.
Working knowledge of permits, isolation's, risk assessment and safe systems of work.
Location: Barcelona, Spain; Limassol, Cyprus; Ta' Xbiex, Malta; Warsaw, Poland
Join COLIBRIX ONE – Innovating the Future of Payments
At COLIBRIX ONE*, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
About the Role
As a Senior Account Manager at Colibrix One, you'll take full ownership of our most complex and strategically important merchant relationships. Beyond managing a larger portfolio, you'll act as a go-to expert within the Account Management team: mentoring colleagues, sharing best practices, and helping raise the standard of client service across the team. This is a senior individual contributor role, ideal for an experienced fintech professional who wants to deepen their impact without moving into formal people management.
Key Responsibilities:
Own a portfolio of high-value, high-volume, and complex merchants, acting as their trusted advisor and single point of contact across finance, compliance, and operations
Lead onboarding of complex or higher-risk merchants, including in-depth document review and close collaboration with Compliance on enhanced due diligence
Handle escalations and sensitive client situations, driving them to resolution and protecting long-term relationships
Identify growth opportunities within your portfolio (upsell, cross-sell, volume expansion) and contribute to client retention and revenue targets
Monitor portfolio performance and client health, proactively flagging risks and proposing action plans
Mentor and coach Account Managers: support them with difficult cases, share knowledge, and help new team members ramp up
Contribute to training materials, internal playbooks, and onboarding guides for the team
Act as the voice of the client internally, feeding insights to Product, Compliance, and Operations to shape improvements and new solutions
Challenge existing processes and lead initiatives that improve efficiency and client experience
Ensure the client database and account records for your portfolio are accurate and up to date
Your Profile:
Strong client-first mindset with a track record of building long-term B2B relationships
Confident communicator, able to negotiate, influence, and hold difficult conversations with senior client stakeholders
Natural mentor who enjoys helping others grow and sharing expertise
Strategic and analytical thinker, comfortable working with data to assess portfolio performance
High level of autonomy: able to manage a complex workload and make sound decisions independently
Proactive and solution-oriented, with the confidence to challenge established norms
What you need to succeed in this role:
2+ years' experience in account management or a similar client-facing role within a regulated entity (payments, banking, or fintech)
Proven experience managing key or strategic accounts, including complex merchant onboarding
Solid understanding of payments products, merchant risk, and compliance requirements (KYC/KYB, AML)
Experience mentoring or informally coaching colleagues is a strong advantage
Higher education in Business Management, Economics, or a related field is an advantage
Excellent written communication skills and the ability to explain complex topics clearly
Fluency in English and Russian (additional languages are an asset)
What We Offer:
Opportunity to shape the future of fintech solutions within a growing company
A collaborative and supportive team environment
English / Spanish classes
Opportunity to receive reimbursement for work-related training/courses
* This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.
Location: Remote - Bengaluru, India
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
This is the senior product role on a small, high-leverage product team. You'll own key pieces of the product line — from how we position it, to how we price it, to how the field sells it. You'll work closely with engineering and be the person Marketing and Field teams looks to for the answer to "why us, why now”.
We need a product leader who lives close to customers and to revenue, who can hold a deeply technical conversation with multiple stakeholders - from technical buyers to executive, and who treats GTM as a first-class part of the product — not something that happens after the product is "done."
What You Will Do:
Growth strategy for our Data Intelligence products
— where we play, who we sell to, how we win, and the sequencing of bets that gets us there
Partnerships
— work closely with key partners to develop ground breaking products
The customer and buyer motion
— being in front of inference platform teams, data platform leads, and the buyers who decide. Joining strategic deals. Running the win/loss loop and feeding it back into strategy.
Positioning and narrative
— partnering with Marketing on how the AI stories land in market, what we publish, and how a first-time buyer encounters MinIO
Field partnership
— building the assets sellers actually use, supporting the deals that matter, making sure the field can run an inference-buyer or lakehouse-buyer conversation confidently
Pricing and packaging
— how Data Intelligence products are sold, how the AI and Analytics motions are priced differently if they should be, how we capture value as workloads grow
Competitive intelligence
— knowing the AI training inference competitive landscape, and shaping how we differentiate
Partner GTM for AI
— the AI ecosystem is partner-heavy, and unlocking it is part of the role
Influence on the product
— through customer signal, pipeline data, and competitive insight you will be the most informed external voice in the room to influence direction.
Your Skills and Experience:
8+ years in product management, with at least 3 years on infrastructure, data, or AI/ML products sold to technical buyers
Demonstrated fluency in modern AI and analytics stacks — you don't need to have trained a foundation model, but you should be conversant in how training and inference pipelines actually consume storage, key tradeoffs and why it matters, and how data platform teams make build/buy decisions
A track record of working closely with field teams on real revenue — you've sat in on deals, you've built enablement that sellers actually used, you've changed a deal's outcome with a well-timed product conversation
Partnership with marketing on crafting compelling narratives, presented at external conferences, webinars
Strong analytical instincts — you reach for data to test your hypotheses, not to confirm them
The ability to write clearly and think rigorously in writing. Most of the work that compounds in this role is written
Excellent partnership with engineering — you've earned engineers' trust before by being technically credible and by making prioritization defensible
Real comfort with pricing and packaging decisions — if you've owned or co-owned them, not just commented on them, that's a big plus
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: New York City
Workplace: OnSite
ABOUT PEEC AI
AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions.
Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office.
ABOUT THE ROLE
We're looking for a GTM Enablement Associate to join us for 3 months and help make sure everything our customers and prospects see from Peec is high-quality, accurate, and on-brand. You'll work directly with our GTM Enablement Specialist and support Growth, Sales, Customer Experience, and Design on decks and offers, case studies, and competitive intelligence.
This is a hands-on role, not a shadowing one. You'll ship real work that goes in front of customers from your first weeks. We use AI to move faster, and we'll expect you to as well, while holding a high bar for quality. If something looks generic or rushed, we want you to be the one who notices.
WHAT YOU'LL DO
- Update and refine sales decks, one-pagers, and offers so they stay current, consistent, and pixel-perfect
- Support our case study program: prepare interviews, draft customer stories, and help turn results into polished assets
- Track competitor launches, pricing, and messaging, and summarize what's new in a clear, usable way for our teams
- Help build and test workflows and automations that save the GTM team time
- Learn our product and the AI search space quickly, and help translate new features into materials
- Take on ad hoc projects across Growth, Sales, and CX as priorities shift
WHAT WE'RE LOOKING FOR
- Currently enrolled in or recently graduated from a Bachelor's or Master's program, ideally in business, marketing, communications, design, or a related field
- A strong eye for aesthetics: you notice when spacing, fonts, or colors are off, and you care about getting the details right
- Comfortable working in Google Slides, Figma, or similar
- Curious about AI and how people use it, with good judgment on when AI output is good enough and when it isn't
- Quick learner who can pick up a technical product and explain it simply
- Organized and reliable: you manage several requests at once and follow through
- Excellent written English
BONUS POINTS
- Previous internship or working student experience at a startup or tech company
- A portfolio, side project, or anything you've made that shows your taste
- Some exposure to SEO, GEO, or marketing tech
- Experience with building lightweight automations using Hubspot, Clay, and Claude
WHAT WE OFFER
- Real ownership and work that ships to customers
- Direct mentorship from our GTM team
- Collaborative, high-energy in-office work environment
- A front-row seat to building a new market category
Location: US
PlanetScale is growing rapidly and reinventing the database space. The PlanetScale platform offers both Postgres and Vitess clusters. Vitess, an open-source database clustering system for horizontal scaling of MySQL, enables businesses to efficiently handle large-scale data workloads — without sacrificing developer experience.
Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn’t be higher. We’re looking for a Customer Support Engineer to help developers and businesses get the most out of PlanetScale, resolve issues quickly, and build the support function that helps us scale.
What’s the job to be done?
You will advise and handle support requests from customers and developers on the PlanetScale platform.
You will respond to, debug, and resolve customer support issues through support tickets, customer Slack channels, public discussions, and other support channels.
You will help customers understand how to use PlanetScale effectively, including how to reason about queries, schema changes, application behavior, database connectivity, and production workflows.
You will create and improve internal and external documentation, support playbooks, troubleshooting guides, and customer-facing materials.
You will identify product gaps and recurring sources of customer friction, then work with Engineering to prioritize improvements.
You will contribute to the systems, processes, and practices that help PlanetScale deliver excellent developer-focused support at scale.
These attributes best describe you.
You are customer-focused, empathetic, and clear in how you communicate, while knowing when to push back in ways that help customers become successful on their own.
You have excellent debugging and troubleshooting skills, with the curiosity and persistence to follow issues across applications, databases, infrastructure, and product behavior.
You are comfortable stepping outside your comfort zone. Whether that means reading unfamiliar application code, digging into database behavior, testing a new framework, or learning a connector you haven’t used before, you’re willing to go where the problem leads.
You are a self-starting, enthusiastic individual who takes responsibility for outcomes and wants to make a meaningful impact on the business.
You can operate independently, but you know when to ask for help and how to bring the right people into an issue.
You are highly organized and able to operate in ambiguous or changing situations.
You are data-driven, team-oriented, and comfortable communicating across many audiences.
You enjoy working cross-functionally and translating customer pain into actionable product, documentation, and process improvements.
What you will need.
Experience supporting production applications, databases, developer tools, infrastructure, or other technical products.
Working knowledge of SQL, preferably with experience in MySQL and/or PostgreSQL.
Strong debugging skills and the ability to reason through application and database behavior.
Programming experience. You will not be programming full-time, but you should be comfortable reading and navigating unfamiliar code to understand customer issues.
Experience with common application frameworks, ORMs, database connectors, or application deployment patterns.
Willingness to explore new languages, frameworks, tools, and customer environments as needed.
Strong written and verbal communication skills.
Strong empathy for customers, developers, and teammates, with the ability to advocate for customer needs clearly and constructively.
What else will help you be successful.
Experience working in a remote organization.
Experience with cloud platforms such as AWS, GCP, or Azure.
Knowledge of monitoring, observability, and debugging tools.
Experience helping build support processes, documentation systems, or teams from an early stage.
Why PlanetScale.
We’re redefining how high-growth companies manage data at scale — and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Customer Support Engineer, you’ll be on the front lines helping developers and businesses solve real production problems, while also shaping the product, documentation, and support systems that make PlanetScale better for every customer.
PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America.
At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate!
Total Compensation and Pay Transparency
An employee’s total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.
Base salary range: $150,000 - $200,000 USD
Location: New York, NY, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
The Role
Fanatics is building a connected ecosystem where fans can move across Betting & Gaming, Collectibles, Live, FanApp and more, powered by a single identity, a shared loyalty system, and common product experiences.
We are looking for a senior product leader to build the social and community layer of that ecosystem. This is a growth job. One fan meets us across our products and is alone in all of them. We pay to acquire them four times and we work to keep them four times. The room to grow inside what we already own is bigger than anything more media spend or an additional vertical would get us.
Social is how we connect it. Fandom is a group activity and our products treat it as a solo one. Profiles, friends, groups, sharing, competition and status are the mechanics that bring acquisition cost down, carry a fan from one product into the next, and give people a reason to come back that isn't another push notification.
The other half of it is knowing who the fan is. We know who someone roots for, what they collect, what they've sat through as a fan. That turns a cross-sell into recognition, and it lets us answer a moment in one product with something real from another. It's a network of fans who are known and connected to each other organically.
You will own social end to end: the thesis, the roadmap, the mechanics, the growth numbers and the gamification layer that sits on top.
Why This Role Matters
Today our products are social in name only. Fans arrive alone, play alone, and leave without having met anyone. Every vertical acquires and retains its own users, discovery runs on merchandising slots rather than on what a fan's friends are doing, and identity mostly resets at every front door a user enters here. The result is separate funnels where there should be one network.
As the product leader for Growth, Social & Community, you will:
Define where ecosystem growth comes from and which social mechanics unlock it
Build identity and public profile as a real product
Create acquisition loops that come out of the product itself
Turn shared experience into a retention mechanic the whole ecosystem benefits from
Make the value of a social lever measurable enough to fund
Your work will directly affect blended acquisition cost, cross-product penetration and retention, Fanatics ONE membership and engagement, and the rate at which fans move from their first product into their second and third.
What You'll Do
Own the growth thesis and the roadmap
Write the point of view: where the growth comes from, which social mechanics get us there, what each one is worth, and the order to build them in.
Keep a live read on where consumer social is going and what it means for us.
Build acquisition that doesn't come out of the media budget
Invite, referral and friend discovery built into the product rather than sitting next to it.
Sharing that fans actually want to do, which means moments worth sending rather than a share button bolted on
Social surfaces that put Fanatics in front of people who aren't customers yet
Connect the ecosystem through identity and the social graph
Identity and a public social profile built as a real product: who someone is across verticals, who they root for, what they collect, what they're good at, carried with them instead of reset at every front door.
Reputation and a record worth showing off to all fans
One social graph that every vertical uses instead of each building its own.
Discovery driven by what a fan's friends are doing
A privacy model where being public is a choice and a safe one.
Design for moments rather than campaigns
Fandom runs on highs and lows, and the ecosystem gives us both the signal to see them and the means to respond.
Work from context and not just behavior, understand what happened to a fan and how the fan feels about it.
Bring generosity, perfect timing, and a bias toward being on the fan's side
Build community that keeps people around
Shared experience, including the plain fact of knowing that thousands of other fans are sitting in the same moment you are, sweating it together.
Own the gamification layer
Progression that means something
Group and squad competition, what makes a fan recruit their friends.
A clear position on where rewards genuinely change behavior and how to introduce
Prove it with data
Define what a social lever is worth
Density against retention, invite and share loops against acquisition cost, cross-product LTV, and what a second and third product per fan is actually worth.
The Bar
We are not trying to catch up. We intend to be where this happens for sports fans, and we have the fan base and the ecosystem to make that the clear outcome. You are expected to know what is shipping in that space before it ships, and to tell us what it means for us.
You will be working with a small, strong, AI-forward team that moves quickly. Keeping pace with them is part of the job. In practice that means you prototype, you get something in front of fans this week, and you don't wait on a sprint cycle to think and make decisions.
How We Measure Success
Reduction in blended acquisition cost attributable to in-product social loops
Share of fans connected to at least one other fan, and density on the surfaces that matter
Rate at which fans move from a first product into a second and third
Retention and engagement lift among connected fans versus unconnected ones
Fanatics ONE membership growth and login adoption across products
Adoption of shared social and identity components by partner teams
What You Bring
Eight or more years in product, with real time on growth and real time on social, community or network products at consumer scale
Social products rather than social features. Things where the value came from other users, and you know how graphs get built
You've carried a growth number and can defend a roadmap to it
Both ends of the funnel. Acquisition and retention
The ability to write the narrative that gets a company aligned, and to sit with two engineers and a designer and get something in front of users this week
You build fast. Prototypes over specs, days over quarters, and you cut things quickly when they don't work
You use consumer social products and have opinions about them. You also understand how fans behave, the loyalty and the superstition and the heartbreak
You decide at 80%, write down why, and change your mind when the data says to
You can write the query, design the test, debate incrementality with a data scientist, and tell a real lift from a seasonal one
You've dealt with the ugly side of user-generated content before - moderation, abuse, bad actors
Things That Make Us Lean Forward
A social product you shipped that outlived the team that built it
A graph you grew from nothing, and a clear story about how you solved cold start
Users you moved between products or business units at scale
Something you built that made people feel recognized
Something you killed because the data said to
Three social products you admire, why each loop works, and where each one breaks
Work across P&Ls where you owned the outcome but not the roadmap
Something public. A product, a repo, writing, a community you started and grew
Experience shipping social or UGC inside a regulated or high-scrutiny environment
Why You'll Love This Role
You'll build the social layer for one of the largest fan bases in sports
The vision is yours to write, and it comes with real investment behind it
Your work shows up across every Fanatics product rather than inside one of them
You'll work with strong partners across Product, Design, Engineering and Data
There is a shipping v1 to learn from and an open 2027 to define
#LI-LS2
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$200,000
—
$230,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
УдалённоRemote Poland, Poland; OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply
New York, NY
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorBarcelona, Spain; Limassol, Cyprus; Ta' Xbiex, Malta; Warsaw, Poland
УдалённоRemote - Bengaluru, India
ОфисNew York City
We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status