Location: Paris
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Warsaw
Our Security team keeps Asana's employees, users, and customers safe by proactively addressing threats and fostering a culture of security across our product and operations.
We're looking for a Staff Detection Engineer to join our Threat Response team in our Warsaw innovation hub. You'll own how we find threats: the detection logic, the telemetry it runs on, and the pipeline that ships it.
Detection here is software.
Rules are written as code, tested against real and synthetic attacker behavior, reviewed in pull requests, and deployed through CI/CD. You'll partner with our incident responders, infrastructure, and product teams to make sure that when something bad happens, we see it fast and with high signal.
We offer a Contract of Employment (UoP) for our employees in Poland.
What you'll achieve
Design, build, and maintain high-fidelity detections
across cloud infrastructure (AWS/GCP), identity providers (e.g., Okta), SaaS environments, endpoints, and the software supply chain.
Own our detection-as-code pipeline
in Panther: rule structure, unit and integration tests, review standards, and CI/CD deployment, so detection logic is treated as production code.
Map and close coverage gaps
against MITRE ATT&CK and the threat model for our environment, prioritizing the techniques most likely to be used against a SaaS company.
Onboard and normalize new telemetry sources
, working with infrastructure and IT to make sure the right logs exist, are complete, and are queryable.
Measure and improve alert quality
, tracking precision, time-to-triage, and false-positive rates, and tuning or retiring detections that don't earn their keep.
Validate detections against real attacker behavior
through purple-team exercises, atomic tests, and emulation, and feed findings back into rule development.
Turn incidents and threat intelligence into detections
, partnering with incident responders to convert lessons learned and emerging TTPs into durable coverage.
Build enrichment and automation
in our SOAR platform so alerts arrive with the context responders need to act.
About you
8+ years in detection engineering, security operations, or threat hunting
, with a track record of building detections that responders actually trust.
Strong Python skills
, with hands-on experience in Git workflows, PR-based code review, automated testing, and CI/CD. Go, Bash, or JavaScript/TypeScript is a plus.
Deep experience with detection-as-code
, including test-driven detection logic, rule lifecycle management, and deploying rules through CI/CD pipelines.
Strong experience with SIEM platforms
(e.g., Panther, Splunk, Elastic Security), including query languages, log schemas, and correlation.
Deep understanding of cloud and identity telemetry
, such as AWS, GCP audit logs, Okta system logs, and SaaS audit APIs, and what attacker activity looks like in each.
Working knowledge of EDR tools
(e.g., CrowdStrike, SentinelOne) and endpoint telemetry (MacOS).
Fluency with attacker TTPs
and MITRE ATT&CK, and experience using it to drive coverage decisions rather than as a checklist.
Collaborative and pragmatic mindset
, with strong communication across technical and non-technical partners, and an instinct for reducing noise rather than adding to it.
Demonstrated curiosity about AI tools
and emerging technologies, with willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
Nice to have
Experience detecting software supply chain and CI/CD threats
, including anomalous behavior in build systems and developer ecosystems (e.g., npm, PyPI, GitHub Actions).
Experience with adversary emulation frameworks
(e.g., Atomic Red Team, Caldera) or running purple-team exercises.
Experience with data engineering for security
, such as log pipelines, schema design, or cost optimization for high-volume telemetry.
What we offer
Generous, transparent and fair compensation system (base salary and RSUs).
Contract of Employment (and the option of 50% tax deductible costs for author’s rights usage in respect of applicable roles).
Health insurance with dental and travel coverage (Lux Med).
Breakfast and lunch catering on the days that you work from the office.
Vacation allowance.
Career growth budget.
Home office setup budget.
Gym/Fitness card.
Fertility healthcare and family-forming support with Carrot.
Mental Health Support in Modern Health.
Group life insurance.
MacBooks with all necessary accessories
For this role, the estimated base salary range is between
40 000 - 45 000 PLN
gross per month (subject to all taxes and necessary deductions). The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity and sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits
for this role.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Johannesburg, South Africa
Workplace: onsite
Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world.
We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.
Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.
As an Assistant Online Merchandiser, you will shape the digital shelf that customers see in the Yassir app.
Based on site in Johannesburg, you will maintain category structures and filters, curate home, search and category modules, and keep images, titles and product attributes accurate. You will optimise search and navigation, set up promotions and bundles with clear rules, configure cross sell and upsell, and align with Inventory and Operations so featured items are in stock and delivered on time. You will work in our CMS or PIM, analytics dashboards, Google Workspace, Slack and Jira, document changes clearly, and report insights that drive daily iteration.
Your work will target higher CTR, add to cart and conversion, lower zero result searches and OOS exposure, and strong publishing accuracy against the content calendar. This is a full time role, Monday to Friday 08:00 to 17:00, with occasional after hours or weekend support for campaign launches and catalogue updates, with time off in lieu.
Responsibilities
Category and Assortment Management:
Maintain clear category trees, filters and tags. Enforce naming standards and complete product attributes to reduce clicks to key SKUs.
Visual Merchandising:
Curate home, search and category modules. Keep images, titles and bullets consistent with brand and accessibility guidelines.
Search and Navigation:
Optimise ranking rules, synonyms and typo handling to cut zero result queries. Add redirects or curated collections to remove dead ends.
Promotions and Bundles:
Set up offers, bundles and promo badges with clear eligibility and tracking. Apply stock guardrails and de feature items as thresholds are hit.
Personalisation and Cross sell:
Configure recommendation widgets to lift AOV and repeat rate. Test simple rules by audience and basket behaviour.
Operational Alignment:
Validate stock and delivery SLAs with Inventory and Operations for all featured SKUs. Flag supply gaps early and propose substitutes.
Publishing and Quality Assurance:
Prepare and publish content in the CMS or PIM using a strict QA checklist for titles, unit size, price per unit, dietary flags, images and tags. Meet publishing accuracy and content calendar deadlines.
Analytics and Reporting:
Track daily KPIs such as module CTR, add to cart, conversion, zero result rate and OOS exposure. Run A B tests on images, titles and placements, and document winners for rollout.
SEO and Content Standards:
Optimise landing and collection pages for SEO without adding friction to the in app journey. Keep copy accurate, compliant and on brand.
Collaboration and Handover:
Coordinate with Marketing, Inventory and Operations through Slack and Jira. Provide clear end of day handovers and surface risks or blockers.
Continuous Improvement:
Maintain a living synonym list, redirect map and digital shelf playbook. Share learnings and propose process or tooling improvements.
What we are looking for
Experience:
One to two years in ecommerce merchandising, category or digital content operations. Strong graduates considered with relevant projects or a portfolio.
Hands on catalogue work with titles, images, attributes, tags and collections.
Exposure to search and navigation tuning or product listing optimisation.
Skills:
Excellent organisation, attention to detail and quality control.
Clear written English for concise merchandising copy and naming standards.
Analytical mindset with the ability to read dashboards and turn insights into actions.
Prioritisation and scheduling against a content calendar.
Collaborative communication with Marketing, Inventory and Operations.
Technical:
Comfortable with a product CMS or PIM, Google Sheets and core spreadsheet functions such as filters, pivot tables, VLOOKUP and CONCAT.
Familiar with analytics dashboards and simple A B testing.
Working knowledge of Slack and Jira or similar ticketing tools.
Basic image handling, for example cropping and aspect ratio checks.
Availability:
On site in Johannesburg.
Monday to Friday, 08:00 to 17:00.
Occasional after hours or weekend support for campaign launches and catalogue updates, with time off in lieu.
Education:
Matric Certificate or higher.
A diploma or degree in Marketing, Business, Information Management or a related field is an advantage.
Compliance and Quality:
Consistent application of brand, naming and accessibility standards.
High publishing accuracy and on time delivery against the content calendar.
Awareness of POPIA and data privacy when handling any customer or supplier data.
Nice to have:
Quick commerce or grocery background and knowledge of South African shopper behaviour.
Basic SEO for landing and collection pages.
Understanding of inventory and supply chain touchpoints.
Additional South African languages.
At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen.
Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together.
We look forward to receiving your application!
Best of luck,
Your Yassir TA Team
Location: Portugal; San Francisco; France / Paris
Workplace: Remote
FOUNDING TECH RECRUITER (FREELANCE)
ABOUT PRAGMATIKE
Pragmatike is on a mission to help early-stage startups, and scaelups — win the talent war and build exceptional tech teams.
ABOUT THE ROLE
We’re looking for a Founding Tech Recruiter to build out our team as we embark on our next phase of growth. Someone smart — connected to the tech world — that moves, operates fast and efficiently — a superstar, a pirate. You'll operate as a strategic partner in the heart of the startup ecosystem, pioneering how we find, attract, and engage the world’s best talent.
WHY THIS ROLE IS DIFFERENT
- Shape the future of tech hiring: Engage directly with the startup and tech talent community, and become a visible advocate for Pragmatike.
- Zero-to-one impact: Design the recruiting systems, processes, and standards from scratch, and partner with product and engineering to refine our hiring approach.
- High leverage: Recruit across a variety of functions, from engineering to go-to-market, and see your impact on the business firsthand.
YOU’RE A FIT IF YOU…
- Have 5+ years of experience recruiting for technical roles in-house or at a search agency
- Are at ease in startup environments and thrive amid ambiguity, rapid iteration, and high growth
- Communicate clearly—both written and verbally—and make every candidate feel valued
- Are well-connected, respected by peers, and have a personal brand in the recruiting community (e.g., active LinkedIn, trusted network)
- Care deeply about quality, processes, and candidate experience
- Are excited to work flexibly—this role is fully remote and freelance-friendly
NICE TO HAVE
- Previous experience recruiting at early-stage startups or high-growth tech companies
- Familiarity with AI, SaaS, or B2B talent markets
- Enjoy writing or speaking about recruiting, talent, or startup culture
COMPENSATION & BENEFITS
- Flexible freelance contract with autonomy
- Direct impact on company growth and culture
- Opportunity to be Pragmatike’s first recruiter and shape our future
- Fully remote work environment and flexible hours
- Direct partnership with founders
Ready to shape the future of tech hiring at Pragmatike? Apply now and join us at the beginning of our journey. 🍜 🏴☠️
Location: Costa Rica; El Salvador; Uruguay; Peru; Ecuador
About Our Client
Our Client is a fast-growing vehicle shipping and logistics company redefining how people move vehicles across North America. Their digital ecosystem includes high-converting landing pages, advanced tracking systems, and SEO-driven content. We’re looking for people who combine technical precision with creative execution to help us build the future of vehicle logistics.
The Role
We’re looking for a WordPress Developer with a strong UX focus who can design, build, and optimize websites and landing pages that convert. You’ll manage site performance, implement automations, and ensure every experience is seamless, responsive, and visually aligned with our brand. This is a hands-on role that blends web development, UX, and marketing technology.
Key Responsibilities
· Develop, maintain, and optimize WordPress websites including custom themes, landing pages, and campaign microsites.
· Build and integrate automation systems such as booking forms, CRMs, APIs, and lead capture workflows.
· Apply UX principles to ensure designs are intuitive, accessible, and conversion-focused.
· Ensure all pages meet Core Web Vitals, mobile-first design, and accessibility standards.
· Implement and troubleshoot HTML, CSS, JavaScript, and PHP elements.
· Manage GA4, Google Tag Manager, and Search Console for accurate tracking and event setup.
· Configure and test conversion tracking and analytics integrations.
· Maintain consistent branding, formatting, and responsiveness across all pages.
· Execute technical tasks such as redirects, schema markup, site migrations, and caching improvements.
· Collaborate with marketing and design teams to bring new campaigns to life quickly and effectively.
Requirements
· 3–5 years of hands-on experience in WordPress development and UX design.
· Expert in HTML, CSS, JavaScript, and PHP with the ability to build and troubleshoot custom code.
· Experience developing custom themes and integrating third-party tools or CRMs like HubSpot or Salesforce.
· Familiar with Elementor, Oxygen, or similar page builders.
· Knowledge of GA4, GTM, Search Console, and event-based tracking.
· Skilled in optimizing Core Web Vitals, structured data, and site performance.
· Familiar with CDN management, caching, DNS, and SSL.
· Proactive problem-solver who works independently and documents processes clearly.
· Excellent communication skills and collaboration mindset.
· (Bonus) Experience with n8n, Zapier, or other automation platforms.
· (Bonus) Background in automotive, logistics, or B2B industries.
Tools You’ll Use
WordPress | GA4 | Google Tag Manager | Google Search Console | HubSpot | SEMrush | ClickUp | Google Drive | OneDrive | Slack
Benefits
· Competitive compensation
· Full-time remote position with flexible working hours.
· Opportunity to build and optimize the digital foundation of a growing brand.
· A collaborative environment focused on innovation, UX, and automation.
· Room for growth into senior technical or marketing strategy roles.
How to Apply
To apply, please include examples of live websites or projects showcasing your development and UX work.
Location: Mexico
About Our Client
Our Client is a fast-growing vehicle shipping and logistics company redefining how people move vehicles across North America. Their digital ecosystem includes high-converting landing pages, advanced tracking systems, and SEO-driven content. We’re looking for people who combine technical precision with creative execution to help us build the future of vehicle logistics.
The Role
We’re looking for a WordPress Developer with a strong UX focus who can design, build, and optimize websites and landing pages that convert. You’ll manage site performance, implement automations, and ensure every experience is seamless, responsive, and visually aligned with our brand. This is a hands-on role that blends web development, UX, and marketing technology.
Key Responsibilities
· Develop, maintain, and optimize WordPress websites including custom themes, landing pages, and campaign microsites.
· Build and integrate automation systems such as booking forms, CRMs, APIs, and lead capture workflows.
· Apply UX principles to ensure designs are intuitive, accessible, and conversion-focused.
· Ensure all pages meet Core Web Vitals, mobile-first design, and accessibility standards.
· Implement and troubleshoot HTML, CSS, JavaScript, and PHP elements.
· Manage GA4, Google Tag Manager, and Search Console for accurate tracking and event setup.
· Configure and test conversion tracking and analytics integrations.
· Maintain consistent branding, formatting, and responsiveness across all pages.
· Execute technical tasks such as redirects, schema markup, site migrations, and caching improvements.
· Collaborate with marketing and design teams to bring new campaigns to life quickly and effectively.
Requirements
· 3–5 years of hands-on experience in WordPress development and UX design.
· Expert in HTML, CSS, JavaScript, and PHP with the ability to build and troubleshoot custom code.
· Experience developing custom themes and integrating third-party tools or CRMs like HubSpot or Salesforce.
· Familiar with Elementor, Oxygen, or similar page builders.
· Knowledge of GA4, GTM, Search Console, and event-based tracking.
· Skilled in optimizing Core Web Vitals, structured data, and site performance.
· Familiar with CDN management, caching, DNS, and SSL.
· Proactive problem-solver who works independently and documents processes clearly.
· Excellent communication skills and collaboration mindset.
· (Bonus) Experience with n8n, Zapier, or other automation platforms.
· (Bonus) Background in automotive, logistics, or B2B industries.
Tools You’ll Use
WordPress | GA4 | Google Tag Manager | Google Search Console | HubSpot | SEMrush | ClickUp | Google Drive | OneDrive | Slack
Benefits
· Competitive compensation
· Full-time remote position with flexible working hours.
· Opportunity to build and optimize the digital foundation of a growing brand.
· A collaborative environment focused on innovation, UX, and automation.
· Room for growth into senior technical or marketing strategy roles.
How to Apply
To apply, please include examples of live websites or projects showcasing your development and UX work.
Location: Colombia
About Our Client
Our Client is a fast-growing vehicle shipping and logistics company redefining how people move vehicles across North America. Their digital ecosystem includes high-converting landing pages, advanced tracking systems, and SEO-driven content. We’re looking for people who combine technical precision with creative execution to help us build the future of vehicle logistics.
The Role
We’re looking for a WordPress Developer with a strong UX focus who can design, build, and optimize websites and landing pages that convert. You’ll manage site performance, implement automations, and ensure every experience is seamless, responsive, and visually aligned with our brand. This is a hands-on role that blends web development, UX, and marketing technology.
Key Responsibilities
· Develop, maintain, and optimize WordPress websites including custom themes, landing pages, and campaign microsites.
· Build and integrate automation systems such as booking forms, CRMs, APIs, and lead capture workflows.
· Apply UX principles to ensure designs are intuitive, accessible, and conversion-focused.
· Ensure all pages meet Core Web Vitals, mobile-first design, and accessibility standards.
· Implement and troubleshoot HTML, CSS, JavaScript, and PHP elements.
· Manage GA4, Google Tag Manager, and Search Console for accurate tracking and event setup.
· Configure and test conversion tracking and analytics integrations.
· Maintain consistent branding, formatting, and responsiveness across all pages.
· Execute technical tasks such as redirects, schema markup, site migrations, and caching improvements.
· Collaborate with marketing and design teams to bring new campaigns to life quickly and effectively.
Requirements
· 3–5 years of hands-on experience in WordPress development and UX design.
· Expert in HTML, CSS, JavaScript, and PHP with the ability to build and troubleshoot custom code.
· Experience developing custom themes and integrating third-party tools or CRMs like HubSpot or Salesforce.
· Familiar with Elementor, Oxygen, or similar page builders.
· Knowledge of GA4, GTM, Search Console, and event-based tracking.
· Skilled in optimizing Core Web Vitals, structured data, and site performance.
· Familiar with CDN management, caching, DNS, and SSL.
· Proactive problem-solver who works independently and documents processes clearly.
· Excellent communication skills and collaboration mindset.
· (Bonus) Experience with n8n, Zapier, or other automation platforms.
· (Bonus) Background in automotive, logistics, or B2B industries.
Tools You’ll Use
WordPress | GA4 | Google Tag Manager | Google Search Console | HubSpot | SEMrush | ClickUp | Google Drive | OneDrive | Slack
Benefits
· Competitive compensation
· Full-time remote position with flexible working hours.
· Opportunity to build and optimize the digital foundation of a growing brand.
· A collaborative environment focused on innovation, UX, and automation.
· Room for growth into senior technical or marketing strategy roles.
How to Apply
To apply, please include examples of live websites or projects showcasing your development and UX work.
Location: Brazil
About Our Client
Our Client is a fast-growing vehicle shipping and logistics company redefining how people move vehicles across North America. Their digital ecosystem includes high-converting landing pages, advanced tracking systems, and SEO-driven content. We’re looking for people who combine technical precision with creative execution to help us build the future of vehicle logistics.
The Role
We’re looking for a WordPress Developer with a strong UX focus who can design, build, and optimize websites and landing pages that convert. You’ll manage site performance, implement automations, and ensure every experience is seamless, responsive, and visually aligned with our brand. This is a hands-on role that blends web development, UX, and marketing technology.
Key Responsibilities
· Develop, maintain, and optimize WordPress websites including custom themes, landing pages, and campaign microsites.
· Build and integrate automation systems such as booking forms, CRMs, APIs, and lead capture workflows.
· Apply UX principles to ensure designs are intuitive, accessible, and conversion-focused.
· Ensure all pages meet Core Web Vitals, mobile-first design, and accessibility standards.
· Implement and troubleshoot HTML, CSS, JavaScript, and PHP elements.
· Manage GA4, Google Tag Manager, and Search Console for accurate tracking and event setup.
· Configure and test conversion tracking and analytics integrations.
· Maintain consistent branding, formatting, and responsiveness across all pages.
· Execute technical tasks such as redirects, schema markup, site migrations, and caching improvements.
· Collaborate with marketing and design teams to bring new campaigns to life quickly and effectively.
Requirements
· 3–5 years of hands-on experience in WordPress development and UX design.
· Expert in HTML, CSS, JavaScript, and PHP with the ability to build and troubleshoot custom code.
· Experience developing custom themes and integrating third-party tools or CRMs like HubSpot or Salesforce.
· Familiar with Elementor, Oxygen, or similar page builders.
· Knowledge of GA4, GTM, Search Console, and event-based tracking.
· Skilled in optimizing Core Web Vitals, structured data, and site performance.
· Familiar with CDN management, caching, DNS, and SSL.
· Proactive problem-solver who works independently and documents processes clearly.
· Excellent communication skills and collaboration mindset.
· (Bonus) Experience with n8n, Zapier, or other automation platforms.
· (Bonus) Background in automotive, logistics, or B2B industries.
Tools You’ll Use
WordPress | GA4 | Google Tag Manager | Google Search Console | HubSpot | SEMrush | ClickUp | Google Drive | OneDrive | Slack
Benefits
· Competitive compensation
· Full-time remote position with flexible working hours.
· Opportunity to build and optimize the digital foundation of a growing brand.
· A collaborative environment focused on innovation, UX, and automation.
· Room for growth into senior technical or marketing strategy roles.
How to Apply
To apply, please include examples of live websites or projects showcasing your development and UX work.
Location: Argentina
About Our Client
Our Client is a fast-growing vehicle shipping and logistics company redefining how people move vehicles across North America. Their digital ecosystem includes high-converting landing pages, advanced tracking systems, and SEO-driven content. We’re looking for people who combine technical precision with creative execution to help us build the future of vehicle logistics.
The Role
We’re looking for a WordPress Developer with a strong UX focus who can design, build, and optimize websites and landing pages that convert. You’ll manage site performance, implement automations, and ensure every experience is seamless, responsive, and visually aligned with our brand. This is a hands-on role that blends web development, UX, and marketing technology.
Key Responsibilities
· Develop, maintain, and optimize WordPress websites including custom themes, landing pages, and campaign microsites.
· Build and integrate automation systems such as booking forms, CRMs, APIs, and lead capture workflows.
· Apply UX principles to ensure designs are intuitive, accessible, and conversion-focused.
· Ensure all pages meet Core Web Vitals, mobile-first design, and accessibility standards.
· Implement and troubleshoot HTML, CSS, JavaScript, and PHP elements.
· Manage GA4, Google Tag Manager, and Search Console for accurate tracking and event setup.
· Configure and test conversion tracking and analytics integrations.
· Maintain consistent branding, formatting, and responsiveness across all pages.
· Execute technical tasks such as redirects, schema markup, site migrations, and caching improvements.
· Collaborate with marketing and design teams to bring new campaigns to life quickly and effectively.
Requirements
· 3–5 years of hands-on experience in WordPress development and UX design.
· Expert in HTML, CSS, JavaScript, and PHP with the ability to build and troubleshoot custom code.
· Experience developing custom themes and integrating third-party tools or CRMs like HubSpot or Salesforce.
· Familiar with Elementor, Oxygen, or similar page builders.
· Knowledge of GA4, GTM, Search Console, and event-based tracking.
· Skilled in optimizing Core Web Vitals, structured data, and site performance.
· Familiar with CDN management, caching, DNS, and SSL.
· Proactive problem-solver who works independently and documents processes clearly.
· Excellent communication skills and collaboration mindset.
· (Bonus) Experience with n8n, Zapier, or other automation platforms.
· (Bonus) Background in automotive, logistics, or B2B industries.
Tools You’ll Use
WordPress | GA4 | Google Tag Manager | Google Search Console | HubSpot | SEMrush | ClickUp | Google Drive | OneDrive | Slack
Benefits
· Competitive compensation
· Full-time remote position with flexible working hours.
· Opportunity to build and optimize the digital foundation of a growing brand.
· A collaborative environment focused on innovation, UX, and automation.
· Room for growth into senior technical or marketing strategy roles.
How to Apply
To apply, please include examples of live websites or projects showcasing your development and UX work.
Location: Uruguay; Costa Rica; El Salvador; Peru; Ecuador
About our Client
Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results.
The Role
We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts.
Key Responsibilities
· Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues.
· Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links.
· Manage and optimize sitemaps, robots.txt, metadata, and structured data.
· Research, plan, and execute keyword strategies aligned with marketing goals.
· Collaborate with writers to optimize new and existing content for rankings and engagement.
· Monitor site health, Core Web Vitals, and page speed improvements.
· Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking.
· Prepare periodic SEO reports with insights, trends, and actionable recommendations.
· Support backlink cleanup, internal linking improvements, and ongoing content SEO updates.
· Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns.
Requirements
· 3–5 years of experience in SEO strategy and technical implementation.
· Proven ability to fix complex SEO and performance issues.
· Strong understanding of on-page, off-page, and technical SEO.
· Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC.
· Experience tracking performance through dashboards and reports.
· Familiarity with schema markup, site structure, and keyword optimization.
· Excellent analytical and communication skills with attention to detail.
· Strong collaboration skills and ability to work cross-functionally.
· (Bonus) Experience with HubSpot, WordPress, or other CMS platforms.
Tools You’ll Use
SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack
Benefits
· Competitive compensation.
· Full-time remote position with flexible working hours.
· Opportunity to own SEO strategy and performance for a growing brand.
· A collaborative team environment where your work directly impacts growth.
How to Apply
To apply, please include examples of previous SEO projects or case studies showing measurable results
Location: Mexico
About our Client
Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results.
The Role
We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts.
Key Responsibilities
· Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues.
· Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links.
· Manage and optimize sitemaps, robots.txt, metadata, and structured data.
· Research, plan, and execute keyword strategies aligned with marketing goals.
· Collaborate with writers to optimize new and existing content for rankings and engagement.
· Monitor site health, Core Web Vitals, and page speed improvements.
· Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking.
· Prepare periodic SEO reports with insights, trends, and actionable recommendations.
· Support backlink cleanup, internal linking improvements, and ongoing content SEO updates.
· Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns.
Requirements
· 3–5 years of experience in SEO strategy and technical implementation.
· Proven ability to fix complex SEO and performance issues.
· Strong understanding of on-page, off-page, and technical SEO.
· Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC.
· Experience tracking performance through dashboards and reports.
· Familiarity with schema markup, site structure, and keyword optimization.
· Excellent analytical and communication skills with attention to detail.
· Strong collaboration skills and ability to work cross-functionally.
· (Bonus) Experience with HubSpot, WordPress, or other CMS platforms.
Tools You’ll Use
SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack
Benefits
· Competitive compensation.
· Full-time remote position with flexible working hours.
· Opportunity to own SEO strategy and performance for a growing brand.
· A collaborative team environment where your work directly impacts growth.
How to Apply
To apply, please include examples of previous SEO projects or case studies showing measurable results
Location: Colombia
About our Client
Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results.
The Role
We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts.
Key Responsibilities
· Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues.
· Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links.
· Manage and optimize sitemaps, robots.txt, metadata, and structured data.
· Research, plan, and execute keyword strategies aligned with marketing goals.
· Collaborate with writers to optimize new and existing content for rankings and engagement.
· Monitor site health, Core Web Vitals, and page speed improvements.
· Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking.
· Prepare periodic SEO reports with insights, trends, and actionable recommendations.
· Support backlink cleanup, internal linking improvements, and ongoing content SEO updates.
· Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns.
Requirements
· 3–5 years of experience in SEO strategy and technical implementation.
· Proven ability to fix complex SEO and performance issues.
· Strong understanding of on-page, off-page, and technical SEO.
· Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC.
· Experience tracking performance through dashboards and reports.
· Familiarity with schema markup, site structure, and keyword optimization.
· Excellent analytical and communication skills with attention to detail.
· Strong collaboration skills and ability to work cross-functionally.
· (Bonus) Experience with HubSpot, WordPress, or other CMS platforms.
Tools You’ll Use
SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack
Benefits
· Competitive compensation.
· Full-time remote position with flexible working hours.
· Opportunity to own SEO strategy and performance for a growing brand.
· A collaborative team environment where your work directly impacts growth.
How to Apply
To apply, please include examples of previous SEO projects or case studies showing measurable results
Location: Brazil
About our Client
Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results.
The Role
We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts.
Key Responsibilities
· Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues.
· Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links.
· Manage and optimize sitemaps, robots.txt, metadata, and structured data.
· Research, plan, and execute keyword strategies aligned with marketing goals.
· Collaborate with writers to optimize new and existing content for rankings and engagement.
· Monitor site health, Core Web Vitals, and page speed improvements.
· Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking.
· Prepare periodic SEO reports with insights, trends, and actionable recommendations.
· Support backlink cleanup, internal linking improvements, and ongoing content SEO updates.
· Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns.
Requirements
· 3–5 years of experience in SEO strategy and technical implementation.
· Proven ability to fix complex SEO and performance issues.
· Strong understanding of on-page, off-page, and technical SEO.
· Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC.
· Experience tracking performance through dashboards and reports.
· Familiarity with schema markup, site structure, and keyword optimization.
· Excellent analytical and communication skills with attention to detail.
· Strong collaboration skills and ability to work cross-functionally.
· (Bonus) Experience with HubSpot, WordPress, or other CMS platforms.
Tools You’ll Use
SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack
Benefits
· Competitive compensation.
· Full-time remote position with flexible working hours.
· Opportunity to own SEO strategy and performance for a growing brand.
· A collaborative team environment where your work directly impacts growth.
How to Apply
To apply, please include examples of previous SEO projects or case studies showing measurable results
Location: Argentina
About our Client
Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results.
The Role
We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts.
Key Responsibilities
· Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues.
· Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links.
· Manage and optimize sitemaps, robots.txt, metadata, and structured data.
· Research, plan, and execute keyword strategies aligned with marketing goals.
· Collaborate with writers to optimize new and existing content for rankings and engagement.
· Monitor site health, Core Web Vitals, and page speed improvements.
· Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking.
· Prepare periodic SEO reports with insights, trends, and actionable recommendations.
· Support backlink cleanup, internal linking improvements, and ongoing content SEO updates.
· Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns.
Requirements
· 3–5 years of experience in SEO strategy and technical implementation.
· Proven ability to fix complex SEO and performance issues.
· Strong understanding of on-page, off-page, and technical SEO.
· Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC.
· Experience tracking performance through dashboards and reports.
· Familiarity with schema markup, site structure, and keyword optimization.
· Excellent analytical and communication skills with attention to detail.
· Strong collaboration skills and ability to work cross-functionally.
· (Bonus) Experience with HubSpot, WordPress, or other CMS platforms.
Tools You’ll Use
SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack
Benefits
· Competitive compensation.
· Full-time remote position with flexible working hours.
· Opportunity to own SEO strategy and performance for a growing brand.
· A collaborative team environment where your work directly impacts growth.
How to Apply
To apply, please include examples of previous SEO projects or case studies showing measurable results
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Toronto; San Francisco; Canada; Seattle; London; United States; New York
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role Overview:
Evaluation is critical to making progress in scaling intelligence. As models continue to become superhuman in many real-world use cases, we must continue to develop new evaluation techniques that accurately reflect what models are already capable of, as well as set the agenda for what future models should be capable of. In this role, you are responsible for creating these next-generation evaluation methods and infrastructure to measure LLM progress.
Key Responsibilities:
- Create ambitious new evaluation benchmarks that push the limits of what our models can accomplish.
- Work on highly cross-functional teams to translate model feedback into trustworthy, repeatable evaluations.
- Conduct research to advance the state-of-the-art in LLM evaluation methods, including training LLM judges; refining LLM-based data synthesis pipelines; and improving evaluation efficiency.
- Build scalable and reusable tools for digging into model performance.
Qualifications:
- You enjoy rapidly building prototypes that demonstrate the boundaries of what LLMs are capable of, and you have developed resources to measure those capabilities.
- You have spent dozens of hours reviewing complex data and LLM outputs to ensure high data quality.
- You are obsessive about rigorously measuring AI capabilities, and also about making sure your measurements actually align with the capabilities you care about.
- You have strong software engineering skills.
Working Location:
This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role:
As a Recruiting Coordinator, you’ll run interview scheduling and candidate communication for Vercel’s hiring teams, so every candidate gets a smooth, efficient process. You’ll work closely with hiring managers and the Recruiting team, using Guide Scheduling and Greenhouse to keep every candidate moving. During onsite interviews, you’ll host candidates and provide a white glove experience. This is a contract role with potential to hire. This is a hybrid role based in San Francisco, in the office on Monday, Tuesday, and Friday.
What you’ll do:
Schedule and coordinate interviews across candidates, hiring managers, and interviewers using Gem Scheduling, keeping each process smooth and efficient
Host candidates during onsite interviews and make each visit run smoothly
Manage candidate communication throughout the recruiting process
Track candidate progress and keep records accurate and current in Greenhouse
Partner with hiring teams to understand their recruiting needs and priorities, and help with job descriptions, job postings, resume review, and sourcing when needed
What you need:
2+ years of experience as a Recruiting Coordinator or in a similar role
Hands-on experience scheduling candidates and tracking their progress in Greenhouse or a similar ATS
Track record of managing and scheduling interviews for multiple hiring teams
Working knowledge of HR databases and recruitment marketing tools
Bonus if you:
Have worked in a SaaS or tech startup environment
Compensation & Benefits:
Competitive compensation rate
Medical, Dental, Vision
We will provide you the tech you need to do your role
The estimated annual cash salary for this role is $96,000.00 - $125,000.00. Actual salary will be based on job-related skills, experience, and location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Warsaw
ОфисJohannesburg, South Africa
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоCosta Rica; El Salvador; Uruguay; Peru; Ecuador
УдалённоMexico
УдалённоColombia
УдалённоBrazil
УдалённоArgentina
УдалённоUruguay; Costa Rica; El Salvador; Peru; Ecuador
УдалённоMexico
УдалённоColombia
УдалённоBrazil
УдалённоArgentina
ОфисLondon
ОфисLondon
ГибридseniorToronto; San Francisco; Canada; Seattle; London; United States; New York; We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities