Location: Islamabad, Pakistan
Workplace: hybrid
The Grocery Team is responsible for building and evolving the customer experience for grocery delivery — from discovering stores and products to browsing the catalog, managing the cart, and completing checkout.
We’re looking for a QA Engineer to join our team
Key Responsibilities
Test the full grocery customer journey, including store selection, catalog, search, product details, cart, checkout, payment, and order creation.
Validate prices, discounts, inventory, product availability, and store-specific assortment across different locations and partners.
Test grocery-specific scenarios such as weighted products, substitutions, unavailable items, quantity limits, and minimum order values.
Test integrations between the storefront and catalog, pricing, inventory, order, payment, and delivery services, as well as external grocery partners.
Validate fallback and degradation scenarios when a partner or internal service is unavailable.
Ensure consistent behavior across mobile applications, WebView, and backend APIs.
Develop and maintain automated tests and contribute to API, integration, and end-to-end test coverage.
Participate in requirements reviews, test strategy, release validation, and investigation of production issues, taking ownership of quality throughout the product lifecycle.
Skills, Knowledge and Expertise
Strong experience in functional, integration, API, and end-to-end testing across the full customer journey: catalog, search, PDP, cart, checkout, payment, and order creation.
Experience testing dynamic pricing, inventory, discounts, product availability, quantity limits, and minimum order value.
Experience testing location- or store-specific assortment, including warehouse and geo-based availability.
Good understanding of grocery-specific scenarios, such as weighted products, substitutions, unavailable items, and partial orders.
Experience testing integrations with catalog, pricing, inventory, order, payment, and delivery services, including third-party partner APIs.
Strong understanding of microservices, event-driven and asynchronous architectures, including retries, timeouts, idempotency, duplicate events, and eventual consistency.
Experience with REST and/or gRPC APIs and automated API testing; familiarity with tools such as Postman.
Experience creating and maintaining automated tests using frameworks such as Playwright, Cypress, Appium, or similar.
Ability to investigate issues using logs, metrics, traces, databases, and message queues; experience with tools such as Grafana, CloudWatch, Kibana, Kafka, and SQL.
Experience working with CI/CD pipelines, Docker, and AWS-based environments.
Ability to validate consistency across mobile applications, WebView, backend APIs, and distributed services, and troubleshoot partial failures and partner/service outages.
Experience contributing to test strategy, requirements reviews, release validation, and production issue analysis, with a focus on business risks and product quality throughout the entire development lifecycle.
Nice to have:
experience with grocery/e-commerce products, mobile testing, contract testing, external partner integrations, performance/load/resilience testing, feature flags, A/B testing, and product metrics such as conversion, add-to-cart rate, checkout completion, error rate, and latency.
Conditions & Benefits
Help us challenge injustice by creating fair choices for millions of people across 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
You will lead analytics for the
Services
cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas:
Watchdocs
(driver document verification and work with the compliance base),
Trust & Safety
(everything related to trust and safety in rides — incidents and safety features),
Customer Support
(both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance),
Customer Experience
(Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and
Antifraud
(protecting rides, transactions, ratings, and more from abuse across inDrive).
You will build and manage a team that partners closely with
product, operations, support, and compliance
to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction.
In this role, you will act as a
strategic partner
to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform.
Key Responsibilities
Own the
analytics strategy and roadmap
for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership
Build, grow, and develop a
team of 11+
(analysts) — hiring, mentoring, and setting quality standards across the cluster
Lead
Antifraud analytics
: detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives
Drive
Trust & Safety analytics
: measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers
Oversee
Customer Support analytics
: assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance
Lead
CX analytics
: connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions
Guide
Watchdocs analytics
: the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience
Define and
standardize metrics, definitions, and monitoring
across the cluster; ensure data quality in partnership with DWH, DS, and Engineering
Establish best practices in
experimentation (A/B testing), causal inference, forecasting, and effect measurement
across the team
Partner cross-functionally at the
company level
(Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders
Skills, Knowledge and Expertise
6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses
2+ years of people management, leading teams of 10+ people, including other managers or team leads
Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference)
Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience
Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level
Proficiency in BI tools (Tableau, Looker, Redash, or similar)
Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences
English proficiency at B2 or higher for international collaboration
Nice to Have
Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance
Experience with fraud / risk modeling, anomaly detection, or safety analytics
Familiarity with text / sentiment analysis for customer-feedback data
Experience scaling analytics across multiple countries and verticals
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from EUR 90 700 gross
Final benefits may vary depending on the location.
Location: Pretoria, South Africa
Workplace: hybrid
We are looking for a Senior Marketing Manager to drive passenger acquisition, retention, and brand growth for
inDrive Southern Africa region with a primary focus on South Africa.
You will work closely with the Regional Marketing Lead and the local team to bring inDrive's global brand strategy to life on the ground – leading hands-on execution of marketing activations, partnerships, and brand-building initiatives across the region.
Key Responsibilities
Execute locally relevant marketing strategy by adapting inDrive's global brand strategy and guidelines to the South Africa, Zambia, Zimbabwe and Botswana markets
Work as an embedded, hands-on member of the local team, partnering closely with Business Development, Driver Operations, and other local functions within a matrix structure
Contribute to and help develop marketing briefs for advertising campaigns and creative production, ensuring creatives are culturally relevant
Plan and deliver 360° marketing campaigns, activations, and partnerships that drive passenger acquisition and brand awareness
Partner with the Regional Marketing Lead on budget and strategic planning, and execute the approved local marketing budget
Analyze the acquisition and retention funnels, surface product improvement opportunities, and conduct in-market customer development (CustDev) research
Generate and test performance marketing hypotheses in coordination with the in-house performance marketing team
Skills, Knowledge & Expertise
4+ years of digital consumer marketing experience, ideally within a global or multinational company
Hands-on experience planning and executing multi-channel (360°) marketing campaigns and activations
Experience working with influencer marketing and partnerships
Comfortable operating in a matrix structure, collaborating with and influencing multiple stakeholders and functions without direct authority
An execution-focused mindset – equally comfortable shaping plans and personally delivering the work, including agency management
Strong analytical skills, with the ability to assess campaign and funnel performance and translate data into action
Experience working with a mobile product is a plus but not required
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Tbilisi, Georgia
Workplace: hybrid
Geo Search runs the search that tens of millions of customers use to say where they are going, across many countries where the commercial maps everyone else leans on are often wrong, incomplete, or simply missing. We are building our own search and recommendation stack, which means we own the data, the ranking, and the measurement. The team is cross-functional, spanning backend, machine learning, mobile, and QA, and works with a product manager focused on relevance and with geo analysts. It owns place search and autocomplete, geocoding, ranking and personalization, location detection and pickup selection, and its own search screens on Android and iOS. It is measured on order conversion, search conversion, and mean reciprocal rank
We are looking for a
Senior Data Scientist
to own ranking, relevance and recommendation for geo search: the models that decide which places a customer sees, in what order, and how that changes with context.
This is a modeling role with production responsibility, and it is close to a founding one. You will define how relevance is measured here, build the training data from scratch, and own the models that follow. The interesting constraint is that suggestions must return within tens of milliseconds of each keystroke, in cities where map data is thin and people type in mixed scripts, so model choice is an evidence-based trade-off you will own rather than a preference: gradient-boosted ranking on behavioral data today, transformers and large language models where they earn their place in query understanding and cross-script matching, and neural reranking if the failure analysis justifies it. Ground truth comes from what drivers, couriers and customers actually do, and from completed rides, so a large part of the craft is turning messy behavioral logs into labels you can trust. You will measure your impact through offline evaluation and online A/B tests, and changes reach millions of customers in weeks.
Key Responsibilities
Own ranking, relevance and recommendation for geo search end to end, from training data through to models serving in production
Build the label pipeline that turns search sessions and completed rides into trustworthy training data, including correction for position bias and other presentation effects
Train and own the models that order results, and the confidence model that decides per query whether we serve our own answer or fall back to an external provider
Build query understanding for our markets, including cross-script matching, using large language models to label offline and distilling into models fast enough for the keystroke path
Own evaluation end to end: the offline replay harness that scores recorded sessions against real rides, the error analysis that turns failures into work for the right team, and the online experiments that prove impact
Keep models healthy after launch as data and cities shift
Skills, Knowledge and Expertise
Minimum qualifications
5 or more years building models that shipped and improved a production metric
Direct experience with ranking, search relevance, or recommendation systems, including how they are evaluated
Expert Python and SQL, fluency with gradient boosting, and working knowledge of transformers
Experience taking a model to production and owning it afterwards
The ability to work across teams, since search quality work generates data and engineering tasks that others own
Preferred qualifications
Depth in geocoding, autocomplete, or place search
Learning to rank in practice: pairwise and listwise objectives, MRR, NDCG, Hit@k, and their failure modes
Relevance tuning on OpenSearch or Elasticsearch, including analyzers
Multilingual or cross-script search, for example Arabic and Arabizi or Urdu and Roman Urdu
Distilling language models under a latency budget, and experience in mapping or geospatial products in developing markets
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: New Delhi, India
Workplace: hybrid
We’re building a Content Design function from scratch and we need people who want to be a part of that.
We see a Content Designer as a thinker and decision-maker, not as someone who operates at the text level only. Logic, scenarios, and solutions come first — everything else comes after.
Key Responsibilities
Work closely with Product Teams and take ownership of local support updates. Make sure that the right knowledge is there at the right time.
Think scenario first, not just in answer templates or individual edits. Based on that, create clear and usable content: flow descriptions, articles, instructions, etc.
Partner with local Support Teams: deliver knowledge updates, ask for feedback from real life, iterate, and improve.
Help evolve content guidelines and standards.
Skills, Knowledge & Expertise
1+ years of experience in either UX Writing, Content Design, or Knowledge Management.
Basic experience with analyzing support tickets or customer journey mapping (CJM).
Strong written communication skills and attention to detail, which you can demonstrate through your portfolio.
Experience with iterating and improving content based on feedback, research, and data.
Strong cross-functional collaboration skills.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
You will lead analytics for the
Services
cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas:
Watchdocs
(driver document verification and work with the compliance base),
Trust & Safety
(everything related to trust and safety in rides — incidents and safety features),
Customer Support
(both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance),
Customer Experience
(Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and
Antifraud
(protecting rides, transactions, ratings, and more from abuse across inDrive).
You will build and manage a team that partners closely with
product, operations, support, and compliance
to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction.
In this role, you will act as a
strategic partner
to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform.
Key Responsibilities
Own the
analytics strategy and roadmap
for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership
Build, grow, and develop a
team of 11+
(analysts) — hiring, mentoring, and setting quality standards across the cluster
Lead
Antifraud analytics
: detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives
Drive
Trust & Safety analytics
: measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers
Oversee
Customer Support analytics
: assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance
Lead
CX analytics
: connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions
Guide
Watchdocs analytics
: the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience
Define and
standardize metrics, definitions, and monitoring
across the cluster; ensure data quality in partnership with DWH, DS, and Engineering
Establish best practices in
experimentation (A/B testing), causal inference, forecasting, and effect measurement
across the team
Partner cross-functionally at the
company level
(Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders
Skills, Knowledge and Expertise
6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses
2+ years of people management, leading teams of 10+ people, including other managers or team leads
Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference)
Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience
Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level
Proficiency in BI tools (Tableau, Looker, Redash, or similar)
Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences
English proficiency at B2 or higher for international collaboration
Nice to Have
Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance
Experience with fraud / risk modeling, anomaly detection, or safety analytics
Familiarity with text / sentiment analysis for customer-feedback data
Experience scaling analytics across multiple countries and verticals
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Tbilisi, Georgia
Workplace: hybrid
Join the Storefront Team and help build the core customer-facing experience of our marketplace - from discovering partners and browsing product catalogs to product details, cart, and checkout. You’ll work on scalable backend solutions that provide a seamless experience across different partners while improving performance, personalization, conversion, and enabling the rapid integration of new partners.
Location: Georgia (country) 🇬🇪
Key Responsibilities
Developing backend services for a grocery storefront, including catalog, categories, search, PDP, cart, and checkout.
Working with large catalogs and assortments that depend on a specific store, warehouse, or user location.
Handling frequently changing prices, inventory, discounts, and product availability.
Validating the cart before checkout, including prices, availability, quantity limits, minimum order value, and store restrictions.
Supporting grocery-specific scenarios such as weighted products, unavailable items, and substitutions.
Integrating with catalog, pricing, inventory, order, payment, and delivery services.
Onboarding grocery partners with different APIs and data models.
Ensuring low latency, high availability, and resilience of customer-facing flows.
Skills, Knowledge and Expertise
Mandatory: proven experience in the grocery
5+ years of commercial backend engineering. With experience solving complex problems in high-load environments
Strong knowledge of Go programming language. Knows and has applied advanced features of the Go language in practice
Strong SQL knowledges, including designing schemas, scaling strategies (replication, partitioning, sharding) and query optimisation for high-load environment
In-depth knowledge of Redis, familiar with various data structures, and its efficient use in high-load systems
Experience working with Docker, understanding CI/CD pipelines. Knows how work k8s (or analogs) and cloud infrastructure (like AWS)
Experience with synchronous and asynchronous inter-service communication patterns, with a focus on reliability in high load environment
Knows main microservice architecture patterns. Deep understanding of how to build efficient interactions between client and server applications, knows limitations
Proven ability to design and implement a full observability strategy, including metrics, logging, dashboards, and tracing
An interest in new technologies, a collaborative spirit, and a drive to continuously develop your skills
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
The Grocery Team is responsible for building and evolving the customer experience for grocery delivery — from discovering stores and products to browsing the catalog, managing the cart, and completing checkout.
We’re looking for a QA Engineer to join our team
Key Responsibilities
Test the full grocery customer journey, including store selection, catalog, search, product details, cart, checkout, payment, and order creation.
Validate prices, discounts, inventory, product availability, and store-specific assortment across different locations and partners.
Test grocery-specific scenarios such as weighted products, substitutions, unavailable items, quantity limits, and minimum order values.
Test integrations between the storefront and catalog, pricing, inventory, order, payment, and delivery services, as well as external grocery partners.
Validate fallback and degradation scenarios when a partner or internal service is unavailable.
Ensure consistent behavior across mobile applications, WebView, and backend APIs.
Develop and maintain automated tests and contribute to API, integration, and end-to-end test coverage.
Participate in requirements reviews, test strategy, release validation, and investigation of production issues, taking ownership of quality throughout the product lifecycle.
Skills, Knowledge and Expertise
Experience with grocery/e-commerce products
Experience testing dynamic pricing, inventory, discounts, product availability, quantity limits, and minimum order value.
Good understanding of grocery-specific scenarios, such as weighted products, substitutions, unavailable items, and partial orders.
Experience testing integrations with catalog, pricing, inventory, order, payment, and delivery services, including third-party partner APIs.
Experience with REST and/or gRPC APIs and automated API testing; familiarity with tools such as Postman.
Experience creating and maintaining automated tests using frameworks such as Playwright, Cypress, Appium, or similar.
Ability to validate consistency across mobile applications, WebView, backend APIs, and distributed services, and troubleshoot partial failures and partner/service outages.
Nice to have:
contract testing, external partner integrations, performance/load/resilience testing, feature flags, A/B testing, and product metrics such as conversion, add-to-cart rate, checkout completion, error rate, and latency.
Conditions & Benefits
Help us challenge injustice by creating fair choices for millions of people across 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for a
Staff Product Manager
to shape this product from an early stage and lead it through validation, launch and international scale.
We are building a new product that enables people across inDrive’s global user base to earn additional income by completing tasks that generate high-quality training data for AI.
Following a successful pilot, we are moving from a partner-led solution towards our own scalable platform. It will connect demand from AI companies with distributed data collection and labelling, covering the full journey from buyer requirements and task design to contributor payouts, quality assurance and dataset delivery.
Key Responsibilities
Own the end-to-end product strategy, roadmap and outcomes for the Data Tasks platform.
Translate data buyer requirements into scalable collection, annotation and quality-control workflows.
Design the full product journey across both sides of the platform: enterprise buyers and task contributors.
Build capabilities for task creation and distribution, contributor onboarding, payouts, data submission, validation, labelling and dataset delivery.
Define the right balance between building internal capabilities, using external platforms and working with specialised partners.
Establish product metrics across demand, supply, data quality, unit economics and contributor experience.
Run discovery and experiments to improve acquisition, activation, task completion, retention and payout experience.
Work closely with Commercial, Engineering, Data, Operations, Legal, Privacy, Information Security and market teams.
Ensure the platform can support multiple data types, including audio, text, images, video and multimodal data, across different countries and use cases.
Skills, Knowledge and Expertise
Significant product management experience, including ownership of complex products at Staff, Principal or equivalent level.
Proven experience building and scaling a new product or platform from an early stage.
Strong systems thinking and the ability to design end-to-end products involving multiple users, workflows and operational processes.
Experience with B2B platforms, marketplaces, crowdsourcing, data products, AI/ML infrastructure or workflow products.
Strong commercial judgement and the ability to connect customer needs, product decisions and unit economics.
Ability to work with enterprise customers and translate technical or specialised requirements into scalable product solutions.
Strong analytical skills and experience defining metrics, running experiments and making decisions under uncertainty.
Ability to operate independently, bring clarity to ambiguity and influence senior stakeholders without relying on formal authority
Fluent English and clear written and verbal communication skills.
Nice to have
Experience with AI training data, data collection, annotation, model evaluation or quality-assurance systems.
Experience building two-sided marketplaces or products involving distributed contributor networks.
Experience launching products across emerging markets and adapting them to local payment, legal and operational constraints.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 90 700 EUR gross.
Final benefits may vary depending on the location.
Location: Washington, United States
Workplace: hybrid
inDrive is seeking a Senior Revenue Accountant to serve as the US GAAP subject-matter expert for our global Revenue Accounting team, while staying hands-on in the monthly close. You will form and document the accounting conclusions behind our revenue streams, and you will also own the execution: preparing and posting journal entries, reconciling accounts, and defending the numbers with auditors. This role requires regular collaboration during US Eastern business hours.
Key Responsibilities
Technical Accounting & ASC 606
Own the application of ASC 606 across all revenue streams and divisions, including the five-step model, principal vs. agent (gross vs. net) assessments, performance obligations, variable consideration, and consideration payable to customers (incentives, promotions, refunds)
Research authoritative guidance and interpretive literature, and author clear technical accounting memos and position papers for new products, pricing changes, partner contracts, and non-routine transactions
Review new commercial arrangements early to flag accounting implications, and translate conclusions into system, data, and process requirements
Assist in preparing revenue disclosures when asked (disaggregation, contract balances, remaining performance obligations) and monitor new FASB/SEC guidance to support public company readiness
Revenue Operations & Close
Prepare and post journal entries in the ERP for revenue, customer incentives, refunds and chargebacks, payment provider fees, bad debt reserves, and loan-related activity
Perform monthly balance sheet reconciliations and revenue flux analysis; investigate variances and ensure completeness, cutoff, and accurate period alignment
Tie source and subledger data to the general ledger in a high-volume, multi-currency environment, partnering with Payment Provider Reconciliation and Data teams to resolve breaks
Controls, Audit & Process Improvement
Design, document, and operate SOX-compliant controls over revenue, including process narratives and risk and control matrices
Serve as a contact for external auditors on revenue: walkthroughs, PBC requests, and defense of technical positions
Drive automation of revenue recognition and JE workflows, partnering with Finance Systems and Data teams to reduce manual effort and risk
Skills, Knowledge & Expertise
Required qualifications
CPA, CA, or equivalent professional designation; bachelor’s degree in Accounting or related field
8+ years of progressive accounting experience, including Big 4 (or equivalent) public accounting and industry revenue or technical accounting
Deep, hands-on ASC 606 expertise with a track record of writing technical memos that withstand auditor scrutiny
Strong command of US GAAP more broadly, plus working knowledge of SOX and internal controls
Hands-on close experience: preparing and posting JEs, reconciliations, and flux analysis in an ERP (NetSuite, SAP, or Oracle)
Experience with high transaction volumes and multi-currency accounting; advanced Excel skills
Excellent written and verbal English; able to explain complex conclusions simply to non-accountants
Preferred qualifications
Experience at a public company or through IPO readiness, including SEC reporting and PCAOB audits
Background in marketplaces, platforms, payments, or fintech, where principal vs. agent and incentive accounting are central
Comfort with SQL/BigQuery or revenue subledger tools; a drive to automate and improve processes in a fast-moving, global environment
Why join us
Help us challenge injustice by creating fair choices for millions of people across 48 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
The Commercial Lead will own the sales pipeline and revenue, driving outbound sales and managing complex B2B deals with AI and data companies, from qualification and pilots to recurring contracts. The role also includes developing strategic partnerships and channels, shaping pricing and commercial terms, and bringing customer demand and market insights back to product and operations.
Key Responsibilities
Own the pipeline and the number
Build and run outbound to AI labs, applied AI companies, and data vendors who need collection capacity they don't have in-house.
Qualify hard and early: match buyer requirements against what our network can realistically deliver, and walk away from deals that don't fit.
Run complex, technical deals
Sell to technical buyers - data leads, research managers, ML and data ops teams - in long, spec-heavy, consultative cycles.
Collect buyer requirements (languages, demographics, modality, annotation depth, licensing scope), push back when a spec isn't deliverable.
Manage pilots and convert them into recurring volume.
Shape pricing and commercial framework
Own our price book across modalities (per audio hour, per image, per video hour, per annotated unit) and defend margin against buyer pressure and vendor benchmarks.
Alongside with the business unit leader work with legal, privacy and tax on DPAs, consent frameworks,contracts across multiple jurisdictions.
Build the channel
Develop partnerships with data vendors and platforms who can route demand to us where we have coverage they lack.
Represent DataTasks at the venues where this market actually buys - research conferences, data and AI events, and buyer-side procurement teams.
Feed the roadmap
Bring structured demand signal back into product and operations
Qualifications
Must have
Experience in B2B sales, business or commercial roles, with a track record of closing complex deals you personally sourced and ran.
Direct experience in AI/ML data, data annotation and labelling services, data licensing, or a closely adjacent technical services market.
Comfort selling to technical and research buyers.
Genuine zero-to-one appetite. There is no inbound, no established brand in this market, and no playbook to inherit.
Fluent English, written and spoken, at a level suitable for negotiating with US and EU counterparties.
Nice to have
An existing network among AI labs, data vendors, or enterprise AI teams.
Experience operating in or selling data from emerging markets.
Working knowledge of data protection regimes (GDPR, LGPD, and equivalents in our operating markets).
Additional languages, particularly Spanish, Portuguese or Russian.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from 75 600 EUR gross
Final benefits may vary depending on the location.
Location: Cairo, Egypt
Workplace: hybrid
We are looking for a Senior Data Engineer to join one of the Data Platform teams that works with the Marketing, Growth, partner, and financial data domains.
You will be working with cutting edge cloud technologies (GCP, AWS, BigQuery, Databricks, K8s) and building a large scale data infrastructure for analytics, machine learning, and streaming/CDC data delivery.
Key Responsibilities
Build and operate batch and streaming ingestion into a layered BigQuery DWH (raw → ODS → data marts) using Airflow, Debezium CDC over Kafka with protobuf, Pub/Sub, and Dataflow
Integrate external data sources end-to-end — marketing platforms (GA4, AppsFlyer, TikTok/Meta/Google Ads), payment providers, S3 buckets, and third-party APIs — including schema contracts, backfills, and reconciliation
Engineer the data platform itself in Python: custom Airflow operators and connectors in a shared ETL framework, Kafka Connect on Strimzi (K8s), Cloud Functions, and API integrations with external providers
Build CI/CD and change-management tooling for BigQuery: GitHub-based test-and-approval flows, SQL migration engines (Liquibase/Flyway/Bytebase), sandbox validation, backup and rollback
Own reliability and correctness of pipelines: idempotency, deduplication, late-data handling, backfill and replay, freshness monitoring and alerting; write integration and unit tests
Drive data governance and compliance: ITGC-compliant change management for BigQuery, IAM and least-privilege access, PII policy tags and DLP, Unity Catalog on Databricks, column-level lineage (OpenMetadata/Dataplex), and disaster-recovery planning
Build internal data tools and platform services for agentic workflows with data — Streamlit apps, Slack bots, LLM-based agents and MCP servers that help teams find and use data
Support analysts and business teams with data requests, fostering data-driven decision-making across the company
Contribute to system design and architecture with the development team
Skills, Knowledge and Expertise
Strong practical Python: clean, well-structured, and tested code for services, tooling, and data pipelines
Solid software design skills (OOP, modularity, design patterns) — we build platform tools for agentic workflows with data and plan to develop data-related backend services, so well-designed code is highly valued
Experience building and operating services in a cloud environment (GCP, AWS or similar): CI/CD, containerization, monitoring and alerting
Familiarity with Kubernetes and Terraform — our infrastructure runs on GCP/K8s
Hands-on experience with DWH-related tasks (BigQuery or another cloud warehouse) and confident working SQL
Clear communication with non-engineering stakeholders — a meaningful share of the work is data requests from analysts and business teams
Demonstrated ability to take ownership of technologies or services and proactively contribute ideas to the team
Nice to have
Advanced SQL: complex queries, window functions, partitioning, clustering, and cost optimization
Experience building reliable pipelines around CDC (e.g., Debezium): idempotency, schema evolution, backfills, and reconciliation
Analytical data modeling skills: table grain, facts vs dimensions, slowly changing dimensions, and metric definitions
Experience with stream processing frameworks such as Flink or Apache Beam/Dataflow
Exposure to data governance and audit compliance (ITGC/SOX), Databricks Unity Catalog, or lineage/catalog tooling (OpenMetadata, Dataplex)
Interest in building LLM-based agents and AI tooling for data
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Lima, Peru
Workplace: hybrid
We are looking for a Senior AdOps Specialist to architect and scale the advertising ecosystem for our global multi-vertical platform. This role is not just about trafficking; it is a growth-focused, technical leadership position designed for a professional who has managed massive scale at "Big 5" holding companies and top-tier publishers. You will bridge the gap between our Real-Time Deal (RTD) marketplace mechanics and a sophisticated Mobility Media Network (RMN), ensuring every ad impression delivers measurable incremental value.
Key Responsibilities
Enterprise-Scale Campaign Operations
End-to-End Orchestration: Lead the launch and pacing of complex, multi-market campaigns across inDrive’s core ride-hailing and urban services verticals.
Platform Mastery: Manage high-volume inventory using Google Ad Manager 360 (GAM360), ensuring precision in segmentation, targeting, and delivery.
Retail Media Integration: Implement “digital shelf” strategies to optimize both on-site (in-app) and off-site (social/DSP) conversions.
Quality Assurance: Establish rigorous "Big 5" agency-standard QA protocols to ensure 100% accuracy in tracking, brand safety, and creative rendering.
Technical Implementation & Automation
Workflow Engineering: utilize Python, SQL, and Scrapy to automate manual reporting tasks and audit partner revenue-share models for maximum profitability.
Stack Management: oversee the integration of mobile monetization tools and coordinate technical needs with engineering teams for custom ad-product launches.
Data Architecture: build advanced dashboards in Looker Studio and Redash that translate raw event data into actionable growth insights.
Performance & Yield Optimization
Strategic Experiments: execute continuous A/B testing on creative assets and landing pages to improve CTR and user behavior metrics across high-budget campaigns.
Yield Management: monitor supply-side health, including fill rates, eCPM, and floor pricing, to maximize revenue without compromising the user experience of the inDrive app.
Growth Consulting: act as an internal consultant for new product launches, adapting funnel structures for B2B AI startups or retail partners within the inDrive ecosystem.
Qualifications
4+ years of experience in digital advertising, working with leading DSPs (The Trade Desk, DV360, Meta, TikTok) or publishers (500k+ DAU).
Deep familiarity with marketplace-led advertising and last-mile conversion metrics.
Strong business-oriented mindset, with understanding of the full campaign lifecycle, from commercial agreements and IOs through to campaign delivery, reporting, and post-campaign reconciliation.
Strong understanding of web and app technologies (JavaScript, Flutter) with hands-on experience in ad tag implementation (GAM, GPT, native ads, HTML5 creatives).
Experience with the ad request lifecycle, rendering, and click tracking.
Experience debugging and troubleshooting ad delivery issues, including working with network logs, browser developer tools, and proxy tools such as Charles Proxy. Proficiency in Excel/Google Sheets for analysis and reporting. SQL is a plus.
Google Ad Manager (GAM360) certification.
Nice to have:
Experience with mobile ad integrations (Android/iOS) using SDKs (e.g., Google Mobile Ads SDK).
Hands-on experience independently implementing ad integrations across both web and in-app environments.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: hybrid
We are looking for a highly driven
Senior Head of Marketing
to lead our growth and brand strategy across Mexico, Brazil, Chile and Central America. This role is critical in shaping how inDrive scales, connects with users, and strengthens its position as a fair and people-first mobility platform.
Key Responsibilities
Own and drive the
end-to-end marketing strategy
across the Region, focusing on
Passenger Acquisition, Retention, and Brand Growth
Translate business goals into
integrated, full-funnel marketing plans
, combining performance, brand, offline channels, and partnerships
Drive
customer-centric growth
, deeply understanding user behavior, needs, and regional nuances across markets
Lead the development of
strong local brand positioning
, ensuring consistency while allowing for cultural relevance
Lead
efficient allocation and optimization of marketing investments
, ensuring measurable impact on key business metrics
Build, lead, and inspire a
high-performing, matrix-structured team
across multiple markets
Collaborate closely with
cross-functional leaders
(Product, Operations, Analytics, PR, etc.) to deliver scalable and impactful initiatives
Continuously improve
marketing effectiveness
, leveraging experimentation, insights, and innovation
Mentor and develop senior marketing leaders, fostering a
strong leadership bench across the region
Skills, Knowledge & Expertise
8+ years
in digital consumer marketing, including
4–5 years in senior leadership roles
Proven track record of
building and scaling marketing teams
, ideally in multicultural and matrix environments
Strong experience with
mobile-first products
, preferably in ride-hailing, marketplaces, or high-growth tech companies
Demonstrated success in
developing and executing large-scale marketing strategies
with clear business impact
Strong leadership and stakeholder management skills, with the ability to
influence senior executives
Hands-on experience managing
large marketing budgets
with a focus on ROI and efficiency
Highly
data-driven
, with the ability to turn insights into actionable strategies
Fluency in English and Spanish
Job Benefits
A key leadership role in a
fast-growing, global tech company
redefining ride-hailing
A
collaborative and entrepreneurial environment
where ideas are valued and ownership is encouraged
The opportunity to
shape the future of mobility
and make a real impact
Continuous growth through
challenging, high-impact work
Competitive compensation
Clear path for
career progression and leadership growth
Location: Mexico City, Mexico
Workplace: hybrid
We are looking for a highly driven
Senior Head of Marketing
to lead our growth and brand strategy across Mexico, Brazil, Chile and Central America. This role is critical in shaping how inDrive scales, connects with users, and strengthens its position as a fair and people-first mobility platform.
Key Responsibilities
Own and drive the
end-to-end marketing strategy
across the Region, focusing on
Passenger Acquisition, Retention, and Brand Growth
Translate business goals into
integrated, full-funnel marketing plans
, combining performance, brand, offline channels, and partnerships
Drive
customer-centric growth
, deeply understanding user behavior, needs, and regional nuances across markets
Lead the development of
strong local brand positioning
, ensuring consistency while allowing for cultural relevance
Lead
efficient allocation and optimization of marketing investments
, ensuring measurable impact on key business metrics
Build, lead, and inspire a
high-performing, matrix-structured team
across multiple markets
Collaborate closely with
cross-functional leaders
(Product, Operations, Analytics, PR, etc.) to deliver scalable and impactful initiatives
Continuously improve
marketing effectiveness
, leveraging experimentation, insights, and innovation
Mentor and develop senior marketing leaders, fostering a
strong leadership bench across the region
Skills, Knowledge & Expertise
8+ years
in digital consumer marketing, including
4–5 years in senior leadership roles
Proven track record of
building and scaling marketing teams
, ideally in multicultural and matrix environments
Strong experience with
mobile-first products
, preferably in ride-hailing, marketplaces, or high-growth tech companies
Demonstrated success in
developing and executing large-scale marketing strategies
with clear business impact
Strong leadership and stakeholder management skills, with the ability to
influence senior executives
Hands-on experience managing
large marketing budgets
with a focus on ROI and efficiency
Highly
data-driven
, with the ability to turn insights into actionable strategies
Fluency in English and Spanish
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Karachi, Pakistan (Karachi)
Workplace: hybrid
We are looking for a proactive and detail-oriented Account Agent to join the inDrive Couriers team. You will work closely with our business clients, handling day-to-day account operations, addressing inquiries, and ensuring high service quality and client satisfaction. Contract-based position.
Key Responsibilities
Conduct daily outbound calls to business clients to provide ongoing support and operational assistance related to inDrive Couriers' services
Build, manage, and maintain long-term relationships with key accounts to ensure high customer satisfaction and retention
Hold regular meetings with clients to understand their needs, gather feedback, share product updates, and explore new collaboration opportunities
Collect, document, and analyze client feedback to help improve service quality
Assist clients with inquiries, issues, and service-related incidents, ensuring timely resolution
Handle incoming calls and requests from business clients in a professional and solution-oriented manner
Skills, Knowledge and Expertise
1–3 years of experience in account management or a related field
Strong negotiation and communication skills
Proficiency in Google Sheets
Excellent knowledge of the local market
Ability to work independently and manage multiple priorities in a fast-paced environment
Based in Lahore, Karachi, or Islamabad
Fluency in Urdu and English
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Rabat, Morocco
Workplace: hybrid
We’re building a Content Design function from scratch and we need people who want to be a part of that.
We see a Content Designer as a thinker and decision-maker, not as someone who operates at the text level only. Logic, scenarios, and solutions come first — everything else comes after.
Key Responsibilities
Work closely with Product Teams and take ownership of local support updates. Make sure that the right knowledge is there at the right time.
Think scenario first, not just in answer templates or individual edits. Based on that, create clear and usable content: flow descriptions, articles, instructions, etc.
Partner with local Support Teams: deliver knowledge updates, ask for feedback from real life, iterate, and improve.
Help evolve content guidelines and standards.
Skills, Knowledge & Expertise
1+ years of experience in either UX Writing, Content Design, or Knowledge Management.
Basic experience with analyzing support tickets or customer journey mapping (CJM).
Strong written communication skills and attention to detail, which you can demonstrate through your portfolio.
Experience with iterating and improving content based on feedback, research, and data.
Strong cross-functional collaboration skills.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Cairo, Egypt
Workplace: hybrid
We’re building a Content Design function from scratch and we need people who want to be a part of that.
We see a Content Designer as a thinker and decision-maker, not as someone who operates at the text level only. Logic, scenarios, and solutions come first — everything else comes after.
Key Responsibilities
Work closely with Product Teams and take ownership of local support updates. Make sure that the right knowledge is there at the right time.
Think scenario first, not just in answer templates or individual edits. Based on that, create clear and usable content: flow descriptions, articles, instructions, etc.
Partner with local Support Teams: deliver knowledge updates, ask for feedback from real life, iterate, and improve.
Help evolve content guidelines and standards.
Qualifications
1+ years of experience in either UX Writing, Content Design, or Knowledge Management.
Basic experience with analyzing support tickets or customer journey mapping (CJM).
Strong written communication skills and attention to detail, which you can demonstrate through your portfolio.
Experience with iterating and improving content based on feedback, research, and data.
Strong cross-functional collaboration skills.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
ГибридCairo, Egypt
ГибридLimassol, Cyprus
ГибридseniorPretoria, South Africa
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