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Location: Adelaide, Australia Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities We are looking for an experienced, hands-on Team Manager, Customer Support – APAC to lead our regional Customer Support organization and contribute to our global support strategy. You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones. You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development. Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership. Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning. Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience. Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes. Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements. Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience. Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions. Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset. Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working. Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities. Requirements 5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology. Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development. Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management. Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability. Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions. Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders. Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies. Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization. Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability. Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential. What we offer Based in our Adelaide, Australia office. Competitive salary and benefits package, including performance-based incentives. Opportunity to play a key leadership role within a global Customer Support organization. The opportunity to help shape and evolve our global follow-the-sun Support model. International collaboration with Support, Product and other business teams. Opportunities for international travel and collaboration with global teams. Quarterly team events and company-wide celebrations. An open and collaborative working culture. Shared staff lunches and complimentary fruit, tea and coffee. Opportunities to participate in company and customer events, including F1-related events. Join a diverse APAC organization representing many nationalities and backgrounds. Opportunities to actively contribute to our diversity and CARE initiatives. TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: US - Culver City, California, United States Scopely is hiring a Corporate Finance Manager to join our Finance team in Culver City on a hybrid basis. Corporate Finance oversees company-wide financial planning and reporting, and you will have broad visibility into Scopely’s P&L and business operations. You will own Scopely’s corporate close and reporting cadence, a core part of the role while automation matures. Success means progressively replacing manual processes with AI-native automation until the cadence runs itself. As automation frees capacity, your focus will shift to higher-impact work: partnering across the company to evaluate returns and facilitate growth of Scopely-wide initiatives. Why This Role Stands Out Lead the Automation: Be part of an AI-first finance team and drive Corporate Finance process improvement and automation projects from concept to launch See the Big Picture: Consolidate Scopely-wide financials across all our titles including leading games like MONOPOLY GO!, Pokémon GO, MARVEL Strike Force, and Star Trek Fleet Command Guide Leadership: Partner directly with the CFO to evaluate the company’s trajectory, surfacing risk early, and shaping mitigation plans. Prepare and present reporting deliverables to the CFO and finance leadership Size the Return: Model returns on competing initiatives with cross-functional partners to inform investment decisions. Grow Your Craft: Report to the Corporate Finance Senior Director who will invest in your development with hands-on mentorship What We're Looking For Experience: 5+ years in corporate finance, FP&A, investment banking, consulting, or other strong analytical roles. Experience with month-end close, consolidation, and financial reporting. Process Improvement: Demonstrated ability to develop scalable financial processes and introduce automation that reduces repetitive manual work Financial Modeling & Analytics: Advanced Excel/Google Sheets skills with a demonstrated ability to build models that size the financial impact of company-wide initiatives Stakeholder Management: Proven ability to partner with senior cross-functional stakeholders, build consensus, and influence decisions without direct authority.Communication: Excellent written and verbal communication skills with the ability to synthesize complex analysis into clear, concise narratives and recommendations Nice to Have Experience with financial systems (Oracle, Workday Adaptive Planning) and data platforms (BigQuery). A genuine interest in games, consumer products, or technology-driven businesses. For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience. CA, CO, NJ, NY, and WA Annual Salary Range $113,000 — $168,000 USD About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

Location: Canada About Improvado Improvado is a marketing data and AI analytics platform for enterprise brands and agencies. We connect 500+ marketing and sales data sources, normalize them through a governed data model, and put an AI agent on top so marketing teams can ask questions of their own data without going through BI or IT. What we sell: extraction and 500+ connectors; data transformation (SQL and dbt-compatible); Marketing Data Governance — taxonomy, naming, data-quality rules; warehouse and storage; dashboards; AI agent and MCP access to live marketing data; DECS, data engineering as a service on a 2 to 4 week SLA. Who buys it: Economic buyers: CMO, VP Marketing, VP Demand Gen, agency COO and ops leadership Technical evaluators: VP or Director of Marketing Analytics, marketing analysts, data engineering, sometimes IT and security Segments: enterprise brands, mid-market, agencies Verticals: pharma and healthcare, financial services, retail and eCommerce, gaming, agencies Why this role, now Our messaging is not aligned. Positioning, web, sales pitch, product and content each carry a different version of what Improvado is. The market categorizes us as "marketing ETL" while we position as an AI marketing analytics platform. That gap costs us deal quality and price. The category is crowded and moving fast. Battlecards exist but decay, and nobody owns keeping them true. Attribution, incrementality and causal measurement is where deals are won and lost — and it is the hardest thing to argue credibly without hand-waving. Analyst firms are a silent blocker. When an enterprise buyer asks Gartner or Forrester about Improvado, there is no briefed narrative waiting for them. You would not start from a blank page. We already have a positioning registry, roughly 11 documented buyer personas, a pain-point and value-prop library, competitor intel reports and about 10 battlecards. They are inconsistent and under-used. Your first job is to make one version true and make people use it. What you'll own Positioning and messaging. Core positioning, category framing and message hierarchy across ICPs and personas. ICP and persona documentation that is used, not filed. The messaging layer of new product and feature launches, including the internal rollout that makes the field able to sell it. Competitive intelligence and win/loss. A structured win/loss interview program with quarterly readouts. Living battlecards. Monitoring competitor positioning, pricing and product moves, and driving our counter-positioning. Sales enablement. The core pitch narrative, demo storyline and objection-handling framework. The messaging components of new-rep onboarding. A standing weekly cadence with Sales leadership — not quarterly check-ins. Direct support on competitive and enterprise deals: RFPs, security and technical evaluations, displacement plays. Market and analyst relations. The Improvado narrative for Gartner, Forrester and category influencers, so that a buyer's analyst call becomes an accelerator rather than a blocker. Feeding structured market and buyer insight back into product prioritization. What we're looking for 4 to 8 years in product marketing, or an equivalent blend of product marketing with marketing analytics, marketing or data ops, sales engineering, analytics consulting, or product management on a data product. Category fluency in marketing data and measurement: attribution models, incrementality testing, MMM, data governance and taxonomy, warehouses and ETL/ELT — including where each is honestly weak. B2B SaaS sold to marketing or data buyers. Marketing analytics, martech, measurement, CDP, BI and data-infrastructure vendors are the reference profile. Proof you have shipped, not just documented: positioning that changed the website and the pitch, battlecards reps actually opened, a win/loss program that survived past its second quarter. Writing that survives contact with a skeptical technical buyer — claim and evidence, not adjective stacking. Comfort operating close to Sales: weekly cadence, deal reviews, live calls, direct feedback. Nice to have: hands-on SQL, dbt or BI, enough to validate a claim yourself. Experience marketing AI capabilities without hype. Analyst-relations experience. Agency-side or enterprise-brand background. Vertical depth in pharma and healthcare, financial services, retail and eCommerce, or gaming. Not a fit if: your product marketing has been mostly launch logistics and content calendars; you need a fully staffed team and a finished brand system to be effective; you are uncomfortable being told in a deal review that your messaging did not work. How we measure success Win rate in competitive deals against our top 3 named competitors, baseline set in month 1. Stage-to-stage conversion on open opportunities, particularly discovery to demo to proposal. Time-to-first-deal for new reps. Field adoption of enablement assets — measured, not assumed. Win/loss program running on cadence, with themes that visibly change product and GTM decisions. Message consistency: a quarterly audit across web, deck, product UI and content. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: San Francisco fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products. As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on. ABOUT THE ROLE We're hiring our first-line leader for Enterprise sales in North America. You'll build, coach and run a team of Enterprise Account Executives selling fal to large companies adopting generative media. You own the number, the team and the system that produces both. This is a player-coach seat at the start: you'll be in deals, not just reviewing them. WHAT YOU'LL DO - Own the NAMER Enterprise number: quota, forecast accuracy and pipeline coverage for your team. - Hire, onboard and develop a team of Enterprise AEs; set a high bar and hold it. - Get into the biggest deals yourself: exec sponsorship, pricing, negotiation and close. - Build the operating rhythm: deal reviews, forecast calls, pipeline inspection and win/loss. - Shape how we sell usage-based infrastructure: deal desk, commit structures and expansion motions. - Work closely with Solutions Engineering, Product and Marketing so the field's feedback reaches the roadmap. - Write the playbook. Much of it doesn't exist yet. WHAT WE'RE LOOKING FOR - 8+ years in B2B sales, with 3+ years leading quota-carrying Enterprise teams. - A track record of hitting team targets, with numbers you can walk us through. - Experience selling technical products: APIs, cloud, data, developer platforms or AI/ML. - Experience selling consumption or usage-based products, including committed-spend contracts and expansion from usage. - You've worked somewhere fast and ambiguous and owned outcomes end to end, not just a slice of the process. - You still like selling. You can run a C-level meeting and a pricing negotiation in the same afternoon. - Clear thinking and clear writing; you make decisions with incomplete information and own the result. NICE TO HAVE - You've been Head of Sales or first sales leader at a Series A–B company and built the team from scratch. - Relationships with buyers in media, entertainment, e-commerce, gaming, advertising or consumer apps. - Curiosity about generative media; you've played with the models. WHAT WE OFFER AT FAL - Interesting and challenging work - Competitive salary and equity - A lot of learning and growth opportunities - We are currently hiring in downtown San Francisco. - We offer visa sponsorship and will help you relocate to San Francisco. - Health, dental, and vision insurance (US) - Regular team events and off-sites COMPENSATION: - $350,000-$380,000 OTE + equity + comprehensive benefits package   U.S. EQUAL EMPLOYMENT OPPORTUNITY INFORMATION: fal provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other classification protected by applicable law.

Location: New York, NY, USA About the Role We're hiring a Sr. Growth Marketing Manager to own and drive measurable growth outcomes across Chime Enterprise's B2B2C funnel — the path that turns eligible employees at our employer partners into enrolled, funded, and engaged Chime members. Chime Enterprise is Chime's B2B business, with a vision to be the premier HR benefits platform dedicated to holistic financial wellness. Our flagship product, Chime Workplace, gives employers an all-in-one financial wellness suite at no cost — spanning capital management (including MyPay at Work), capital growth, credit building, and rewards and loyalty (Salt). Sales and Customer Success win and onboard employer partners; once a partner is live, we gain access to their workforce — their eligible employees . Converting those eligible employees into Chime members is the challenge this role owns, and mastering it unlocks one of the most powerful and defensible distribution channels at Chime. This role is embedded directly within the cross-functional Chime Enterprise growth effort and operates as the growth owner, not just a marketing advisor. You'll sit at the intersection of growth strategy, experimentation, performance analysis, and product marketing craft: identifying opportunities, prioritizing and running experiments, and driving metric movement against clear goals. While the role retains core product marketing strengths — research, positioning, and messaging — it goes further by owning results and tradeoffs. In this role, you can expect to Growth Ownership & Strategy Own end-to-end growth strategy and outcomes for Chime Enterprise's employee-side funnel, from opportunity sizing through roadmap delivery against quarterly and annual goals. Serve as the embedded growth lead for Enterprise, co-owning planning with Enterprise Product, Engineering, and Analytics and with Growth Marketing's channel teams. Build a repeatable model for converting eligible employees into members that scales across partners rather than being rebuilt deal by deal. Funnel & Experimentation Drive performance across the B2B2C funnel — worksite awareness, enrollment, funding, direct deposit, and early retention — with deep ownership of employer landing pages, eligibility flows, and in-product onboarding. Own the Enterprise experimentation roadmap, designing reads that hold up at partner-sized cohorts and deciding what to scale, iterate, or sunset. Lead creative and messaging execution for experiments and launches across paid, lifecycle, and owned surfaces. Offers & Qualified Acquisition Own incentives, promotions, and offers that drive qualified acquisition of primary banking relationships — balancing cost per enrollment, activation quality, and long-term value, within partner agreement and compliance guardrails. Partner with Lifecycle to connect enrollment, onboarding, and retention into one journey. GTM & Measurement Lead GTM for employer launches, building the playbooks, campaign kits, and reporting that Sales, Customer Success, and GTM/Ops reuse at every go-live. Track pacing against goals and translate results into clear briefs and recommendations for Enterprise and Growth Marketing leadership. To thrive in this role, you have 8+ years of experience in growth marketing, product marketing, performance marketing, or a related role (level dependent). Proven experience driving measurable growth through experimentation and optimization, including owning a funnel metric end to end. Experience marketing to end users through a partner, employer, or channel relationship — B2B2C, workplace or benefits marketing, marketplace, or embedded distribution — and comfort operating when you don't fully control the audience or the channel. Strong analytical skills; ability to define success metrics, track performance, extract insights, and reason clearly about statistical confidence when sample sizes are constrained. Experience partnering closely with Product, Engineering, and Analytics teams, plus commercial partners like Sales and Customer Success. Strong storytelling and communication skills — able to translate insights into action, and to speak credibly to both internal stakeholders and external HR partners. Strong executive communications and the ability to influence and instill confidence. Nice to have: HR tech, benefits, payroll, or earned wage access experience; familiarity with tools like Looker, Braze or Customer.io, and web experimentation platforms; comfort operating in a regulated environment. #LI-Onsite #LI-AM1 Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $150,000 — $208,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com . To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice .

Location: San Diego, United States; United States RemoFirst is transforming the way businesses hire and manage global teams. Our mission is to enable Freedom of Work by providing an all-in-one global HR platform that simplifies hiring, compliance, payroll, and benefits management. We partner with some of the world’s most innovative companies, including Fortune 500 businesses and leading startups. We are a small but strong team of 200+ people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships. The Role PEOs and PEO brokers serve thousands of U.S. businesses that increasingly need to hire outside the country. RemoFirst gives them a way to say yes to those clients. We recently launched a key PEO partnership and are hiring a PEO Partner Manager to activate it and build out our PEO and PEO broker channel. Your goal is to turn that channel into a repeatable, scalable source of qualified leads. This is a remote role with frequent in-person work at partner meetings, PEO industry conferences, and networking events. It’s ideal for someone entrepreneurial who knows the PEO world and wants to own a channel from the ground up. This is a remote role with frequent in-person work at partner meetings, PEO industry conferences, and networking events. It’s ideal for someone entrepreneurial who knows the PEO world and wants to own a channel from the ground up. What you'll do Lead the activation and growth of our newly launched PEO partnership program, turning it into a steady flow of referrals. Identify, recruit, and onboard new PEO and PEO broker partners to build a scalable referral network. Act as the primary relationship owner for partners, building trust and becoming their go-to advisor on international hiring. Equip partners to spot and refer EOR opportunities through training, sales materials, and joint campaigns. Design and execute creative go-to-market and activation plans for the PEO channel, working with Marketing and Sales. Serve as partners’ first point of contact for sales questions and deal support, and resolve issues quickly. Represent RemoFirst at PEO industry events, such as NAPEO conferences and broker gatherings. Track partner activity, pipeline, and revenue, and use the data to refine your strategy. Requirements Previous PEO experience Minimum of 5 years’ experience within the industry, including ideally 2–3 years specifically within the PEO space. The role involves travel approximately 1–2 times per month, including overnight stays. Comfortable with presenting and networking. Adaptable and comfortable with a fast-paced environment. Entrepreneurial and are excited to own and build this partnership. Outgoing and an active relationship builder who can consistently collaborate and be a trusted advisor for the partnership teams. Nice to have Experience in Payroll or EOR Experience working in a fast paced entrepreneurial environment Benefits Startup environment: RemoFirst is an early-stage startup. You have a voice that can influence, and grow rapidly. An opportunity to build a tech unicorn. Growth opportunity: This is a chance to join an AI-forward company driving innovation through artificial intelligence. Direct impact: Your work will be at the center of how we grow revenue, support customers, and differentiate in the market. Autonomy and Accountability: We value autonomy and accountability — there’s no bureaucracy or lengthy approval process. We prioritize speed and results to keep moving forward effectively. Work for a Market Leader: Scale a project that counts market-leading companies like Microsoft, Mastercard, and more as happy customers. Culture: You will get to work with some of the best colleagues coming from top tech companies. We lead with respect, kindness, and the right to fail. We value hard yet smart work. Diversity and inclusion are part of our DNA.  As we grow and evolve, we welcome your input to help us define our culture further.

Location: Philippines; Ukraine; Colombia; Kenya; Uruguay; Indonesia RemoFirst is transforming the way businesses hire and manage global teams. Our mission is to enable Freedom of Work by providing an all-in-one global HR platform that simplifies hiring, compliance, payroll, and benefits management. We partner with some of the world’s most innovative companies, including Fortune 500 businesses and leading startups. We are a small but strong team of 200+ people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships. We are looking for an Accounts Receivable Manager to support our finance team in managing accurate and timely client invoicing, ensuring seamless billing operations across our global payroll. This role will be instrumental in optimizing our finance processes, driving efficiency, and maintaining the high standards of accuracy and client satisfaction. What you'll be doing: Prepare, review, and issue accurate client invoices on a monthly basis in accordance with Remofirst’s billing cycles. Ensure timely billing for all services, including Employer of Record (EOR) and global payroll. Verify invoice accuracy by cross-checking with local payroll data, client agreements, and employee contracts. Collaborate with cross-functional teams - including Customer Success, Hiring, Offboarding, Support, and Sales - to ensure all billable items are properly captured and reflected. Coordinate with the Product team on enhancements or fixes needed for invoicing systems and tools. Ensuring any reconciliation breaks are thoroughly investigated and remediated on a timely basis, considering both tactical and strategic initiatives Respond promptly and professionally to client inquiries related to invoices. Support finance operations clean-up initiatives, such as reviewing and reconciling client accounts. Identify recurring issues, billing discrepancies, or inefficiencies and propose process improvements. Continuously look for opportunities to streamline the invoicing process and reduce errors. Complete ad hoc tasks as assigned, including reporting and support for audit-related requests. Perform other duties as required in alignment with Finance Operations initiatives and at the discretion of the Senior Finance Operations Manager. Requirements 2-year accounting degree or equivalent experience preferred Minimum 3 years of experience as a Finance, Payroll, or Accountant is required English verbal and written communication skills are essential Demonstrated ability to prioritize work to meet set deadlines Strong time management, planning, and organizational skills Ability to analyze and research data and resolve discrepancies Ability to multitask in a deadline-driven environment and shift priorities as needed Ability to seek out information and resolve issues Comfortable working autonomously but within a team High-level numeracy and reconciliation skills, with demonstrated attention to detail and accuracy. Experience in processing a high volume of customer invoices. Benefits Startup environment: RemoFirst is an early-stage startup. You have a voice that can influence, and grow rapidly. An opportunity to build a tech unicorn. Growth opportunity: This is a chance to join an AI-forward company driving innovation through artificial intelligence. As Product Designer, you’ll lead product initiatives that deliver strategic impact. Direct impact: Your work will be at the center of how we grow revenue, support customers, and differentiate in the market. Autonomy and Accountability: We value autonomy and accountability — there’s no bureaucracy or lengthy approval process. We prioritize speed and results to keep moving forward effectively. Work for a Market Leader: Scale a project that counts market-leading companies like Microsoft, Mastercard, and more as happy customers. Leadership visibility: Reporting into the Head of Product which means your projects will be strategic and business-critical. Compensation and perks are great: Competitive compensation. 100% remote work. Culture: You will get to work with some of the best colleagues coming from top tech companies. We lead with respect, kindness, and the right to fail. We value hard yet smart work. Diversity and inclusion are part of our DNA.  As we grow and evolve, we welcome your input to help us define our culture further.

Сейчас мы ищем продакт менеджера уровня Middle, с упором на проработку задач, который бы присоединился к продуктовой команде, которая отвечает за функционал продавцов. Описание и проработка задач, передача в разработку и контроль результата;

Описание и проработка задач, передача в разработку и контроль результата; Вести задачу до запуска: отвечать на вопросы разработчиков, проверять готовую задачу вместе с тестировщиком.

Location: Yerevan, Armenia We are looking for People Ops/ Facilties Manager at Sperasoft. This role involves managing studio operations personnel, tracking related budgets, and ensuring synchronization with other studio support functions to enhance efficiency and employee satisfaction. Requirements Overseeing and ensuring uninterrupted, smooth, safe and secure operations of the studio facilities (AC and ventilation, cleaning, power supply, fire safety systems, front desk and office supplies), allowing the studio personnel to perform efficiently and seamlessly; Efficiently managing the studio operations personnel and tracking related budgets; Synchronization with other studio support functions to ensure the efficiency of the studio operations approaches and with focus to employees value; Establishing feedback loop with the studio leadership and the studio teams on the quality of the studio operations; Managing the studio space rent, renovation and expansion topics; Overseeing and managing travel support for the studio according to company policies and standards; Efficient studio operations and facilities vendor management; Proactive contribution to the creation of new systems, tools and approaches to improve efficiency of the studio operations; Experience at an International company Fluent Armenian, Advanced English, Advanced Russian languages; Work format: office. Benefits Working with an international team of world-class professionals on exciting and challenging projects Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events Medical Care package Breakfasts, snacks and fruits available during the day, tea and coffee machines

Location: Australia Our client is an international medical technology company focused on improving diabetes care through innovative and accessible solutions. Its portfolio includes insulin pumps, continuous glucose monitoring systems (CGMs) and blood glucose monitoring products. As the company expands its global presence, it is looking for an experienced Business Development Manager to strengthen distributor partnerships and develop new commercial opportunities in Australia. You will drive business development in the Australian market, working closely with distribution partners and the international team. Acting as the link between the company’s products and its local partners, you will help build sales channels, strengthen customer relationships and support product adoption. Key Responsibilities Develop and execute a business development plan for Australia. Manage and grow relationships with existing distribution partners. Identify and develop new distributors, customers and sales channels. Work with distributors to establish commercial objectives, monitor performance and identify growth opportunities. Build relationships with healthcare professionals, key opinion leaders (KOLs) and other relevant stakeholders in diabetes care. Support partners with product positioning, commercial presentations and sales activities. Monitor market trends, competitor activity and customer needs. Coordinate with internal teams to address partner requirements and share market feedback. Represent the company at relevant industry events, conferences and customer meetings. Requirements Several years of experience in business development, sales or marketing within diabetes care or closely related medical devices. Experience with insulin pumps and/or CGMs; knowledge of both is strongly preferred. A track record of developing distributor relationships and generating new business. Strong understanding of the Australian healthcare market and medical device sales environment. Experience building relationships with healthcare professionals and KOLs. Ability to translate technical product information into clear commercial value. An independent, proactive approach and confidence working in a developing market. Fluent English. Based in Australia, ideally Sydney, with willingness to travel as required. Benefits Ownership of business development in a strategically important global market. The opportunity to help shape local commercial activities and distribution channels. An international working environment and close collaboration with the global leadership team. A portfolio of products supporting people living with diabetes. Competitive fixed compensation plus a performance-based bonus.

Location: Turkey Our client is an international medical technology company focused on improving diabetes care through innovative and accessible solutions. Its portfolio includes insulin pumps, continuous glucose monitoring systems (CGMs) and blood glucose monitoring products. As the company expands its European presence, it is looking for an experienced Business Development Manager to strengthen distributor partnerships and develop new commercial opportunities in Turkey. You will drive business development in the Turkish market, working closely with distribution partners and the international team. Acting as the link between the company’s products and its local partners, you will help build sales channels, strengthen customer relationships and support product adoption. Key Responsibilities Develop and execute a business development plan for Turkey. Manage and grow relationships with existing distribution partners. Identify and develop new distributors, customers and sales channels. Work with distributors to establish commercial objectives, monitor performance and identify growth opportunities. Build relationships with healthcare professionals, key opinion leaders (KOLs) and other relevant stakeholders in diabetes care. Support partners with product positioning, commercial presentations and sales activities. Monitor market trends, competitor activity and customer needs. Coordinate with internal teams to address partner requirements and share market feedback. Represent the company at relevant industry events, conferences and customer meetings. Requirements Several years of experience in business development, sales or marketing within diabetes care or closely related medical devices. Experience with insulin pumps and/or CGMs; knowledge of both is strongly preferred. A track record of developing distributor relationships and generating new business. Strong understanding of the Turkish healthcare market and medical device sales environment. Experience building relationships with healthcare professionals and KOLs. Ability to translate technical product information into clear commercial value. An independent, proactive approach and confidence working in a developing market. Fluent Turkish and professional English. Based in Turkey, ideally Ankara or Istanbul, with willingness to travel as required. Benefits Ownership of business development in a strategically important European market. The opportunity to help shape local commercial activities and distribution channels. An international working environment and close collaboration with the European leadership team. A portfolio of products supporting people living with diabetes. Competitive fixed compensation plus a performance-based bonus.

Location: Poland Our client is an international medical technology company focused on improving diabetes care through innovative and accessible solutions. Its portfolio includes insulin pumps, continuous glucose monitoring systems (CGMs) and blood glucose monitoring products. As the company expands its European presence, it is looking for an experienced Business Development Manager to strengthen distributor partnerships and develop new commercial opportunities in Poland. You will drive business development in the Polish market, working closely with distribution partners and the international team. Acting as the link between the company’s products and its local partners, you will help build sales channels, strengthen customer relationships and support product adoption. Key Responsibilities Develop and execute a business development plan for Poland. Manage and grow relationships with existing distribution partners. Identify and develop new distributors, customers and sales channels. Work with distributors to establish commercial objectives, monitor performance and identify growth opportunities. Build relationships with healthcare professionals, key opinion leaders (KOLs) and other relevant stakeholders in diabetes care. Support partners with product positioning, commercial presentations and sales activities. Monitor market trends, competitor activity and customer needs. Coordinate with internal teams to address partner requirements and share market feedback. Represent the company at relevant industry events, conferences and customer meetings. Requirements Several years of experience in business development, sales or marketing within diabetes care or closely related medical devices. Experience with insulin pumps and/or CGMs; knowledge of both is strongly preferred. A track record of developing distributor relationships and generating new business. Strong understanding of the Polish healthcare market and medical device sales environment. Experience building relationships with healthcare professionals and KOLs. Ability to translate technical product information into clear commercial value. An independent, proactive approach and confidence working in a developing market. Fluent Polish and professional English. Based in Poland, ideally Warsaw, with willingness to travel as required. Benefits Ownership of business development in a strategically important European market. The opportunity to help shape local commercial activities and distribution channels. An international working environment and close collaboration with the European leadership team. A portfolio of products supporting people living with diabetes. Competitive fixed compensation plus a performance-based bonus.

Location: South Korea FP Markets Group of Companies is a well-established multi-regulated broker, found in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Business Development Manager in South Korea. We are seeking an experienced and results-driven Business Development Manager to drive the growth of our company in the region of Argentina. The ideal candidate will have a strong background in financial markets, a proven track record of acquiring and managing clients or partners (such as IBs and affiliates), and a deep understanding of the retail and/or institutional trading landscape. Responsibilities: Identify, develop, and onboard new Introducing Brokers (IBs), affiliates, and partners particularly in South Korea Drive client acquisition and revenue growth through direct outreach, referrals, events, and partnerships Develop and execute business development strategies in line with company goals Build and maintain strong relationships with new and existing clients, partners, and affiliates Monitor competitor activities, market trends, and regulatory changes in the FX/CFD industry Collaborate with marketing and compliance teams to ensure campaigns and partnerships are aligned and compliant Prepare regular reports, forecasts, and pipeline updates for the Regional Director Represent the company at industry events, expos, and webinars Candidate Profile: 2+ years of experience in a business development/sales role within the Forex / CFDs or financial trading industry is a must Strong network of IBs, affiliates, or HNW retail/institutional clients Solid understanding of MT4/MT5,cTrader and TradingView platforms, and the structure of brokerage services Native Korean Good command of English Excellent communication, negotiation, and interpersonal skills Self-motivated, goal-oriented, and comfortable working independently or in a remote environment Understanding of compliance and regulatory requirements Our offer: Welcoming, young and multicultural team with approachable leadership Ability to contribute to dynamic business at a growth phase High level of autonomy, support of ideas and putting your expertise into the best practices for the company Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders Competitive remuneration, regular salary reviews and performance-based incentive schemes Vibrant company life: from team activities to global celebrations Fully remote work Journey to FP Markets: Interview with HR (30 - 45 min) to assess match to our culture Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations Business Plan Presentation to the Head of BD Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!

Location: United Kingdom We Are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions.  This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. The Role and Responsibilities A new role has arisen for a Tax Manager to join our Tax team based in the UK. This role will be to support our Americas regions and will report to our Tax Director. The role will be remotely based anywhere in the UK. The role will be accountable for the following: Transfer pricing and agreements Financing and repatriation M&A, recaps and new-country projects Legal and Treasury interface Employment tax / customs frameworks Americas + APAC tax outcomes and first review You will work with the Tax Director to implement Global tax improvements and initiatives including systems improvements, documenting tax processes and specific tax projects. The Requirements To be successful for this position you will be Business or Accounting degree qualified and a holder of recognised or professional account qualification e.g. ACA and ACCA. You will have demonstrable Americas tax experience gained within an international business environment. This can include but not be limited to US, Canada, Mexico, Guyana, Trindad and Tobago etc. You will be a team player who continually finds new ways of improving efficiency and value. You will be detail and quality focused and have previous experience working in a fast paced environment. Diversity & Inclusion EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities. Company Benefits Generous holiday entitlement Pension scheme Private health cover Various staff discount schemes Canteen on site Employee referral scheme

Location: Basel, Switzerland D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Tasks and Responsibilities Manage and lead customer facing teams providing IT support services to ensure consistent and high-quality service performance. Oversee day-to-day operations of IT service delivery, ensuring adherence to service level agreements (SLAs) and operational KPIs. Develop and implement strategies to improve service efficiency, quality, and customer satisfaction. Act as the primary point of contact for service delivery-related issues, working with customer stakeholders and internal teams to resolve incidents and escalations. Collaborate with other teams to ensure seamless integration of services and efficient service delivery. Lead regular service reviews with customers to monitor performance, gather feedback, and address service improvement opportunities. Ensure effective resource management, scheduling, and workload distribution across the service delivery team. Drive continuous service improvements by identifying trends and understanding business needs. Identify opportunities to deliver additional projects supporting the customer’s needs and to develop and improve the services. Maintain accurate documentation of service delivery processes, incidents, and problem resolutions. Requirements Proven experience in IT service delivery or IT service management, ideally 10 years of experience. Strong knowledge of ITIL (Information Technology Infrastructure Library) framework and IT service management best practices. Experience managing service delivery in a fast-paced, customer-facing environment. Good understanding of IT systems, networks, and infrastructure. Strong problem-solving and troubleshooting skills with the ability to manage complex technical challenges. Good communication and interpersonal skills with the ability to build relationships and collaborate effectively. Ability to motivate and manage a team to achieve service delivery goals. Experience with service management tools (e.g., ServiceNow, BMC, etc.) is a plus. Good understanding of and motivation for working in the regulated pharmaceutical environment Strong sense of urgency handling critical issues with possible high business impact and allocating resources accordingly. Ability to prioritize and manage multiple demands, projects and cross-functional teams Proven experience in global IT service delivery or IT service management Ability to involve and communicate effectively with necessary stakeholders, understand business requirements Fluency in German and English language Candidates have to declare Criminal record extract not older than 3 months Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Netherlands; Belgium; Suriname; Aruba; Curaçao; Sint Maarten (Dutch part) About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and technology platforms in industries such as SaaS, MarTech, FinTech, eCommerce, and digital services. Job Summary We are looking for a highly organized, responsive Dutch-speaking Project Coordinator to provide temporary cover for an established home renovation business while its current Project Coordinator is away. You will be the main point of contact for customers with ongoing renovation projects, ensuring schedules, subcontractors, materials and deliveries stay on track throughout the assignment. This is a hands-on coordination role requiring someone who can work independently, communicate proactively and resolve day-to-day operational issues. Key Responsibilities Act as the main point of contact for customers with ongoing renovation projects. Monitor customer WhatsApp groups regularly and respond promptly to questions and updates. Coordinate project schedules, including tiles, deliveries and other renovation-related activities. Instruct, organize and schedule subcontractor teams. Coordinate with the procurement colleague to ensure materials and deliveries are arranged on time. Keep project notes, updates and statuses accurate in GoHighLevel (GHL). Identify and escalate urgent site or project issues to the business owner on the same day, including Saturdays. Ensure a smooth handover before the temporary assignment begins. Requirements Previous project coordination or project management experience. Ideally, experience in construction, home renovation, property maintenance or installation services. Fluent Dutch and strong English communication skills. Highly organized, responsive and comfortable managing multiple ongoing projects. Able to coordinate external contractors, schedules, deliveries and customer expectations. Comfortable working independently and handling unexpected operational issues. GoHighLevel experience is an advantage. Benefits 💰 Competitive salary based on experience and qualifications. 🌎 Fully remote role with the opportunity to work 📈 High-impact role with direct influence over operations, delivery, and company growth. 🎯 Work closely with a fast-moving team

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp believes that AI-powered CX organizations are the future and we are racing to build the best one in the world. Our goal is for our team to work hand in hand with AI agents to drive superlative customer outcomes and the highest-velocity AI improvement engine in the business. This role will own the strategy and ops teams that are making that transition a reality while still delivering 24/7/365 support for our 85,000+ customers every day. You will work with the Head of CX to set the goals, measure what matters, and build the systems and programs that push the team forward. You’ll manage a small and mighty team across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations to accomplish your goals. We believe every CX frontline specialist has a role to play driving forward the performance of our AI agents - it is not work reserved for a dedicated AI team. Each specialist needs to be trained, coached, scheduled, and rewarded for continuous work of closing AI learning loops, ensuring AI escalations get resolved, and obsessing about how our customers are actually being served. You'll do this while running a global support operation that has to be excellent today. Once we nail the model in CX, there will be momentum to help other operations teams adopt it. WHAT YOU’LL DO - Set the goals and measure what matters. Work with the Head of CX and senior CX managers to set org-wide goals, decide how we measure progress, and deliver the programs and projects that enable that strategy to flourish. - Define how specialists and AI agents work together. Build the roles, workflows, and expectations that let specialists and AI agents serve customers as one team. - Change what we reward. Rebuild goals, incentives, and performance management so specialists get credit for closing AI learning loops, getting AI escalations resolved, and improving how customers are actually served, alongside traditional frontline performance. - Own global schedules, capacity, and quality. Plan coverage for 24/7/365, multi-tier, global support that holds a high bar for customers of all shapes and sizes. - Build the training model for the new work. Both new and tenured specialists need to investigate hard issues, judge agent behavior, and contribute fixes, while still developing a deep understanding Ramp’s complex financial products. L&D should make them good at all of it. - Turn AI progress into operating change. Know what our Investigative Copilot (specialist-facing) and AskRamp (fully agentic) can do and how well they do it. When that moves, change staffing, workflows, training, and expectations to match. - Build and own the voice of the CX specialist to Product and Engineering. Use CX data to show technical teams where agents succeed and where they struggle, and work with them directly on tooling, prompts, and agent behavior. They own the roadmap; you make sure CX's evidence shapes it. - Build a small, strong team. Develop and grow leaders across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations, with clear ownership and shared goals. WHAT WE’RE LOOKING FOR We want an operator who has already changed how real work gets done with AI and can show the results. - A record of strategic and operational execution inside an operating unit or fast growth business. That could be CX, Sales, supply chain, or another function where you owned the goals, the systems, and the outcomes. - A genuine AI transformation you were on the front lines of in the last 18-24 months. You changed how a team’s work gets done and kept it running in production. You can explain what improved, what failed, and what you learned. - Exceptional intellectual horsepower and natural curiosity, demonstrated through outstanding, standout performance across past roles in demanding environments. - Experience leading teams and developing reports, with sound judgment about organizational design, incentives, and performance management. - Analytical depth you use yourself: you can build or audit a capacity model, challenge a metric, diagnose an operating problem, or review an AI agent session to find the flaws. - Credibility with Product, Engineering, and Data teams, and the ability to shape their priorities without a reporting line. - High standards for customer quality and human accountability - you don’t compromise on the customer outcome. HELPFUL EXPERIENCE - Leadership spanning business operations, CX analytics, workforce management, learning and development, or AI operations or their equivalents in other operating teams. - Experience with production AI agents, evaluations, escalation workflows, and continuous improvement. - Taking an operating model that worked in one team and making it successful elsewhere. HOW SUCCESS WILL BE MEASURED - Specialists and AI agents work as one team, measured through both direct frontline performance as well as agentic velocity. - Every specialist is trained, coached, scheduled, and rewarded for migrating successfully into an AI native version of the role. - Learning loops close fast, AI escalations produce durable fixes, and new agent capabilities show up as operational gains. - Customer quality goes up and 24/7/365 support stays excellent while the operating model changes. - Other Ramp operations teams are adopting what worked in CX. COMPENSATION For candidates located in New York City or San Francisco, the base salary range for this role is $184,000–$250,000. For candidates located in all other locations, the base salary range will be between $175,000-$220,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice