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Location: 25 Deforest Avenue, Suite 203, Summit, NJ 07901-2140 LOCATION: Hybrid, Melville, NY, Jersey City, NJ, Summit, NJ Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! JOB SUMMARY: The Client Manager is a primary service owner responsible for delivering consistent, high‑quality client service and supporting the long-term success of complex commercial property and casualty insurance programs. This client-facing position partners closely with Producers, Senior Client Executives, and account teams to manage day-to-day service execution, coordinate renewals, and ensure accuracy, responsiveness, and consistency across an assigned book of business. The ideal candidate brings strong technical insurance knowledge, excellent organizational skills, and a proactive service mindset. This role is well-suited for someone who enjoys managing details, building trusted client relationships, and serving as a key connector between clients, carriers, and internal teams. KEY RESPONSBILITIES Client Service & Account Management Serve as a primary day-to-day service partner for assigned clients, ensuring timely, accurate, and consistent delivery of all servicing needs. Manage insurance transactions outside of renewal periods, including applications, endorsements, binders, policy changes, audits, and related documentation. Respond to client inquiries regarding policy terms, coverage, exclusions, and program details, collaborating with internal subject matter experts as needed. Support Producers and Senior Client Executives with client communications, proposals, presentations, and participation in client or prospect meetings. Prepare invoices and allocation schedules; proactively investigate and resolve billing questions in coordination with internal stakeholders. Maintain accurate, real-time records in Agency Management Systems to support service quality, compliance, and reporting standards. Create and manage open item lists to track deliverables, follow-ups, and outstanding requests across clients, carriers, and internal teams. Prepare and maintain schedules of insurance, summaries of insurance, certificates, and coverage illustrations in accordance with client and carrier requirements. Monitor accounts receivable and payable activity for assigned accounts and escalate concerns to appropriate team members as needed. Utilize carrier portals and third-party certificate platforms to ensure timely and accurate documentation Renewal Coordination Review expiration lists and coordinate internal renewal strategy meetings with Producers, Senior Client Executives, Client Advocates, Senior Client Managers, and broking teams; document decisions and next steps. Coordinate preparation of client-facing renewal presentations, marketing materials, and strategy documentation. Analyze current programs and expiring exposures to support renewal planning and data collection efforts. Request updated exposure information and coordinate responses across multiple client contacts when required. Compile loss summaries and supporting documentation for renewals and ad hoc client requests. Assist with carrier submissions, proposal development, and negotiation support as directed by the account team. Manage policy review and quality checks, coordinate carrier corrections, and ensure timely delivery of final policies. Coordinate binding and post-binding activities, including orders to bind, coverage confirmations, certificates, and evidence of insurance. Obtain premium financing options, prepare renewal invoicing, and complete premium allocation requirements. SKILLS & QUALIFICATIONS Strong written and verbal communication skills with the ability to explain technical insurance concepts clearly and professionally. Client-focused mindset with strong interpersonal and relationship-building skills. Highly organized with the ability to manage multiple priorities and deadlines in a fast-paced environment. Proficiency in Microsoft Office and agency systems, including Sagitta, ImageRight, and CSR24. Self-motivated, detail-oriented, and comfortable working both independently and collaboratively. REQUIREMENTS Bachelor’s degree preferred. 3+ years of commercial property and casualty insurance experience in a client-facing or servicing role. Active Property & Casualty Broker License with the ability to maintain required continuing education. Professional designations such as CIC, CRM, ARM, or CPCU preferred. Valid driver’s license. CORE COMPETENCIES Service Focus: Emphasis on creating customer loyalty by ensuring the highest value of service and delivering on commitments. Information Seeking: Curiosity and desire to know more about things, people, or issues, going beyond routine questions to resolve discrepancies. Composure and Resiliency: Ability to deal effectively with pressure, recover quickly from setbacks, and remain optimistic and persistent under adversity. Communicating: Providing concise, direct, and unambiguous information, ensuring clear understanding, and effectively listening to others. Conflict Management: Addressing problems openly and objectively, resolving issues in an unemotional and constructive manner. Analytical Thinking: Identifying and synthesizing information from diverse sources, making connections between seemingly unrelated events, and understanding system interdependencies. Accountability: Taking responsibility for performance, accepting full ownership of issues, and building trust through reliability. Time Management: Managing multiple responsibilities by being organized and keeping on top of important time-sensitive tasks. COMPENSATION: Exempt: The base salary range for this position is $75,000 – $85,000. This range represents the employer’s good faith estimate of the compensation for this role at the time of posting. Actual compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package. WHY EPIC: EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We’re in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/ . EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf . Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-TM1 #LI-Hybrid

Location: 499 Washington Blvd, 8th Floor, Suite 810, Jersey City, NJ 07310 LOCATION: Hybrid, Melville, NY, Jersey City, NJ, Summit, NJ Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! JOB SUMMARY: The Client Manager is a primary service owner responsible for delivering consistent, high‑quality client service and supporting the long-term success of complex commercial property and casualty insurance programs. This client-facing position partners closely with Producers, Senior Client Executives, and account teams to manage day-to-day service execution, coordinate renewals, and ensure accuracy, responsiveness, and consistency across an assigned book of business. The ideal candidate brings strong technical insurance knowledge, excellent organizational skills, and a proactive service mindset. This role is well-suited for someone who enjoys managing details, building trusted client relationships, and serving as a key connector between clients, carriers, and internal teams. KEY RESPONSBILITIES Client Service & Account Management Serve as a primary day-to-day service partner for assigned clients, ensuring timely, accurate, and consistent delivery of all servicing needs. Manage insurance transactions outside of renewal periods, including applications, endorsements, binders, policy changes, audits, and related documentation. Respond to client inquiries regarding policy terms, coverage, exclusions, and program details, collaborating with internal subject matter experts as needed. Support Producers and Senior Client Executives with client communications, proposals, presentations, and participation in client or prospect meetings. Prepare invoices and allocation schedules; proactively investigate and resolve billing questions in coordination with internal stakeholders. Maintain accurate, real-time records in Agency Management Systems to support service quality, compliance, and reporting standards. Create and manage open item lists to track deliverables, follow-ups, and outstanding requests across clients, carriers, and internal teams. Prepare and maintain schedules of insurance, summaries of insurance, certificates, and coverage illustrations in accordance with client and carrier requirements. Monitor accounts receivable and payable activity for assigned accounts and escalate concerns to appropriate team members as needed. Utilize carrier portals and third-party certificate platforms to ensure timely and accurate documentation Renewal Coordination Review expiration lists and coordinate internal renewal strategy meetings with Producers, Senior Client Executives, Client Advocates, Senior Client Managers, and broking teams; document decisions and next steps. Coordinate preparation of client-facing renewal presentations, marketing materials, and strategy documentation. Analyze current programs and expiring exposures to support renewal planning and data collection efforts. Request updated exposure information and coordinate responses across multiple client contacts when required. Compile loss summaries and supporting documentation for renewals and ad hoc client requests. Assist with carrier submissions, proposal development, and negotiation support as directed by the account team. Manage policy review and quality checks, coordinate carrier corrections, and ensure timely delivery of final policies. Coordinate binding and post-binding activities, including orders to bind, coverage confirmations, certificates, and evidence of insurance. Obtain premium financing options, prepare renewal invoicing, and complete premium allocation requirements. SKILLS & QUALIFICATIONS Strong written and verbal communication skills with the ability to explain technical insurance concepts clearly and professionally. Client-focused mindset with strong interpersonal and relationship-building skills. Highly organized with the ability to manage multiple priorities and deadlines in a fast-paced environment. Proficiency in Microsoft Office and agency systems, including Sagitta, ImageRight, and CSR24. Self-motivated, detail-oriented, and comfortable working both independently and collaboratively. REQUIREMENTS Bachelor’s degree preferred. 3+ years of commercial property and casualty insurance experience in a client-facing or servicing role. Active Property & Casualty Broker License with the ability to maintain required continuing education. Professional designations such as CIC, CRM, ARM, or CPCU preferred. Valid driver’s license. CORE COMPETENCIES Service Focus: Emphasis on creating customer loyalty by ensuring the highest value of service and delivering on commitments. Information Seeking: Curiosity and desire to know more about things, people, or issues, going beyond routine questions to resolve discrepancies. Composure and Resiliency: Ability to deal effectively with pressure, recover quickly from setbacks, and remain optimistic and persistent under adversity. Communicating: Providing concise, direct, and unambiguous information, ensuring clear understanding, and effectively listening to others. Conflict Management: Addressing problems openly and objectively, resolving issues in an unemotional and constructive manner. Analytical Thinking: Identifying and synthesizing information from diverse sources, making connections between seemingly unrelated events, and understanding system interdependencies. Accountability: Taking responsibility for performance, accepting full ownership of issues, and building trust through reliability. Time Management: Managing multiple responsibilities by being organized and keeping on top of important time-sensitive tasks. COMPENSATION: Exempt: The base salary range for this position is $75,000 – $85,000. This range represents the employer’s good faith estimate of the compensation for this role at the time of posting. Actual compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package. WHY EPIC: EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We’re in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/ . EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf . Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-TM1 #LI-Hybrid

Location: Rio Rancho, New Mexico Workplace: OnSite Join Finni New Mexico as an ABA Behavior Technician! PAID Training! Job Type: Part-Time Pay: $20 per hour Setting: School Schedule: Monday, Wednesday, Thursday and Friday Locations: Rio Rancho, New Mexico Who are we at Finni Health - New Mexico? The mission of Finni South New Mexico is to support the continuous growth and professional development of all team members, to empower our team members to deliver compassionate and evidence-based ABA therapy to our clients and their families, and to improve access to these ABA services for all individuals who need them. As an ABA Behavior Technician (RBT), you will work with our Board Certified Behavior Analyst (BCBA) to implement life-changing ABA care in-home. You’ll work one-on-one with our patients' families, helping children learn new skills and reach new milestones. - Provide in-person behavior intervention services in a child’s home setting - Collect and record data on child behaviors - Be available weekly for supervision by the Behavior Analyst - Attend team meetings What We Offer - Competitive pay and paid training - Career Growth & flexible hours - Mileage reimbursement - Assistance with RBT certification and paid training! What You'll Need - Minimum high-school degree or equivalent - ideally looking for candidates interested in pursuing careers within the field - Experience working with children, and a passion for working with children with special needs. Early intervention experience (ages 2–6) required. - Reliable Transportation - Active CPR certification (Preferred) - RBT certification: (Preferred but not required) - This role involves using technology every day, including tablets for real-time data collection, scheduling software, communication platforms, and electronic documentation. - Experience using technology and software or platforms such as CentralReach, Catalyst, Rethink, or similar data collection systems is a plus! Physical Requirements - Ability to lift up to 50 pounds - Able to assume and maintain a variety of postures (kneeling, squatting, crawling, sitting, standing) for extended periods of time - Sit on the floor or stand for extended periods of time License/Certification: - CPR Certification (Required) - RBT certification (Preferred but not required) Work Location: In person (school setting)

Location: West Hollywood, CA About Ernesta: Ernesta is on a mission to bring gorgeous, designer-quality custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from Ernesta will not only be a better fit, but also a better buying experience. We believe that high-quality custom design shouldn't be out of reach for consumers and aim to address this need in the multi-billion dollar global rug industry. Driven by our collective mission, our team is hungry, hardworking, and highly ambitious. We’re problem solvers, innovators, design enthusiasts, and executors. We are relentlessly focused on creating and delivering beautiful and delightfully simple solutions and experiences for our customers. Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes. About the Role: Ernesta is looking for an experienced Showroom Manager (who we call a Showroom Leader) to lead our soon to be opened  showroom which will be located at on Melrose Ave in West Hollywood. You will join Ernesta's foundational Customer Experience and Sales Team.You will be a key hire as we build our retail footprint at Ernesta while helping to create an enjoyable, frictionless, and industry-defining rug buying experience. This is an opportunity to join a small but visionary team - a high impact role pioneering a new age of sales and customer experience. As a Showroom Leader, you will be responsible for managing a team of retail Design Assistants, driving sales and customer experience at the showroom level. You will educate and advise customers on rug selection and sizing and act as a customer champion – delighting customers and assisting with their projects. In each interaction, you will take pride in building strong relationships with consumers and the Trade community, ensuring their happiness and loyalty at every touchpoint. As a strong leader, you will empower your team to be a best-in-class sales organization responsible for driving sales results and brand awareness. What You’ll Do: Team Management: ○ Lead, motivate, and inspire while developing a high-performing showroom team ○ Set the industry standard for customer experience and sales through follow up and outreach ○ Implement performance management strategies, set clear expectations, provide regular coaching and feedback, and conduct performance evaluations ○ Deliver exceptional design and product expertise to customers ○ Provide consumer and Trade customers a high touch and personalized experience through multiple channels - in person, chat, text, email, video, phone Sales and Customer Engagement ○ Meet and exceed sales targets by actively engaging with customers, understanding their needs, and recommending suitable custom-sized rugs ○ Coach the sales team to implement effective strategies for driving revenue and customer loyalty ○ Actively grow the Trade business through proactive outreach, networking events and opportunities as well as pre and post order support ○ Manage customer inquiries, concerns, and feedback with professionalism and a solution-oriented approach ○ Surprise and delight customers - exceed their expectations - create memorable experiences Showroom Operations ○ Warmly welcome and assist customers, providing expert guidance on custom-sized rug options and design choices ○ Cultivate a positive and inviting atmosphere to enhance the overall customer experience ○ Contribute to recruitment efforts by participating in the selection process, conducting interviews, and onboarding new team members ○ Be the voice of the customer through collaboration and communication with cross functional teams ○ Utilize innovative technologies to help customers bring their projects to life ○ Oversee day-to-day operations of the showroom, ensuring it is well-maintained, organized, and visually appealing ○ Effectively manage team’s schedule Qualifications Include: 5+ years of experience in a consumer-facing role. 4+ years of direct consumer sales and/or account management experience is required Demonstrated experience with sales coaching and understanding of sales lifecycle Sales-driven mindset with a track record of meeting or exceeding targets Passionate about interior design and home décor Proven experience in retail management Ability to work a flexible schedule, including weekends and holidays as necessary Strong interpersonal and communication skills with the ability to build rapport with customers and team members Detail-oriented and organized, with the ability to manage multiple tasks simultaneously Solutions oriented with sound judgment, business sense, and high integrity Willingness to provide creative solutions and wear many hats High level of proficiency working across multiple software tools including Salesforce, Google Suite, Shopify, Zoom, etc. Great time management and organizational skills with high level of accountability Ability to establish and improve processes Salary/Benefits: This role offers a base salary, equity, pto as well as medical, dental and vision insurance and 401(k). The anticipated starting base pay for this role is between $90,000 and $120,000. This range represents the low and high end of the anticipated pay range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills. Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Hinesville, Georgia Workplace: OnSite Board Certified Assistant Behavior Analyst (BCaBA) – Hinesville, Georgia   Company: Fox & Fern Behavioral Solutions, a Finni Health company   Job Type: Full Time or Part Time   Schedule: M-F 9-4   Location: In-person – In-home. Based in Hinesville, Georgia; also serving Jesup, Midway, and Ludowici   Pay: $50 - $55 per hour   ABOUT THE ROLE   Fox & Fern Behavioral Solutions, a Finni Health company, is seeking a dedicated and compassionate Board Certified Assistant Behavior Analyst (BCaBA) to join our team in Hinesville, Georgia, with the option to serve families in nearby Jesup, Midway, and Ludowici. In this role, you will support children in their homes, using Applied Behavior Analysis (ABA) therapy techniques under the supervision of a Board Certified Behavior Analyst (BCBA) to make a meaningful impact on their development and daily life.   WHAT YOU'LL DO   - Deliver in-person ABA therapy and support in a child's home - Assist in implementing and updating behavior intervention plans under BCBA supervision - Collect and record data on client progress and behaviors - Participate in supervision sessions with a BCBA - Attend required team meetings and training sessions   WHAT WE OFFER   - Competitive hourly pay: $50 - $55/hour - Career growth opportunities within the ABA field - Drivetime - Health, dental, and vision insurance (for full-time employees)   WHAT YOU'LL NEED   - Active BCaBA certification (Required) - Early intervention experience, ages 2–6 (Required) - Active CPR certification (Required) - Reliable transportation - Passion for supporting children with special needs   PHYSICAL REQUIREMENTS   - Ability to lift up to 50 pounds - Ability to kneel, squat, crawl, sit, and stand for extended periods - Comfortable engaging in play and physical activity with children   LICENSE/CERTIFICATION   - BCaBA Certification (Required) - CPR Certification (Required)   BACKGROUND CHECK All candidates must pass a background check. Employment offers are contingent upon successful screening results to ensure the safety of the children and families we serve. #FinniHealthBCBA

Location: EMEA Remote Hello, I’m Fintan, Senior Director of Sales at Customer.io ! We're expanding our sales team in the UK & Ireland area and seeking motivated and successful Account Executives at the SMB level to join us! This role offers a unique opportunity to take your sales career to the next level, with potential for upward mobility. As an Account Executive, you’ll represent Customer.io to prospective customers and drive growth within key market segments. This is a full-cycle sales role (prospect, demo, close), where you'll be fielding both inbound and outbound demand. About Customer.io Over 10,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. We're expanding our sales team and looking for motivated internal candidates to move into an Associate Account Executive role. We are looking to expand this team in the United Kingdom or Ireland Region. This role is a great entry point into full-cycle sales, with a clear path for growth as you build your track record. As an Associate Account Executive, you'll represent Customer.io to a portfolio of startup customers and help them grow into their next stage. This is a full-cycle sales role (prospect, demo, close), where you'll be fielding both inbound and outbound demand. Responsibilities: Pipeline Development and Management : Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition within the startup segment.Own consistent outbound prospecting into startup accounts. Full-Cycle Sales Execution : Lead the entire sales process from prospecting and discovery through demo and closing, focusing on new business acquisition among startup accounts. Startup Program Growth : Conduct discovery calls to understand where a startup is in its growth journey including its business challenges and goals. Position Customer.io 's solutions to support that growth and deliver outcomes that matter to the business. Collaboration and Cross-Functional Feedback : Work closely with the SDR team for lead quality feedback and coordinate with Customer Success and Technical Support for a smooth hand-off post-sale. Performance Tracking and Reporting : Own and report on individual sales metrics, including outbound activity and conversion, pipeline status and progress towards targets, to support informed decision-making. Qualifications: Experience: 1+ years of experience in full-cycle B2B SaaS or MarTech sales, or a strong SDR/BDR background ready to move into a closing role Location: UK or Ireland only B2B SaaS or MarTech Experience : Exposure to new customer acquisition and closing deals within the B2B SaaS space, preferably MarTech including experience with outbound prospecting Sales Methodology : Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close, or eagerness to learn one Communication Skills : Excellent written and verbal communication skills, with a professional and engaging presence to build rapport with new prospects Problem Solving : Strong ability to identify a startup's business needs and position relevant solutions effectively to drive acquisition and business outcomes Deal Focus : Primarily handles startup accounts with shorter sales cycles and lower ACV deals Support : Works closely with our SDR team for lead generation, with a balance between inbound and self-sourced opportunities Responsibilities : Engage in high-volume prospecting, cold and warm outreach Manage the full sales cycle for deals typically around $20,000 ACV Drive growth within startup accounts, nurturing relationships and helping them scale to their next stage Compensation & Benefits We believe in transparency. We are offering a compensation package of $65,000 base + $65,000 variable for a total $130,000 OTE USD (or equivalent in local currency), subject to market rate adjustment. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute screening with Recruiter 30-minute video call with a Hiring Manager 30-minute Demo Call w/ the Hiring Team All internal candidates will still need to complete standard pre-employment steps for the new role, including background check and employment verification. Interested? Reach out to your manager and jobs@customer.io to express interest or ask any questions before applying. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.

Location: EMEA Remote Hello, I’m Fintan, Senior Director of Sales at Customer.io ! We're expanding our sales team in the UK & Ireland area and seeking motivated and successful Account Executives at the Mid-Market level to join us! This role offers a unique opportunity to take your sales career to the next level, with potential for upward mobility. As an Account Executive, you’ll represent Customer.io to prospective customers and drive growth within key market segments. This is a full-cycle sales role (prospect, demo, close), where you'll be fielding both inbound and outbound demand. About Customer.io Over 10,000 companies  from scrappy startups to global brands  use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Responsibilities: Pipeline Development and Management : Build and manage a pipeline through self-sourced leads and SDR-supported leads, alongside inbound opportunities, to drive new customer acquisition. Full-Cycle Sales Execution : Lead the entire sales process from prospecting and discovery through demo and closing, focusing on new business acquisition within targeted accounts. Customer Needs Analysis and Solution Alignment : Conduct discovery calls to understand customer business challenges and goals. Position Customer.io 's solutions to meet these needs effectively and connect them to clear customer business outcomes. Collaboration and Cross-Functional Feedback : Work closely with the SDR and BDR teams for lead quality feedback and collaborate with Customer Success and Technical Support for a smooth hand-off post-sale. Performance Tracking and Reporting : Own and report on individual sales metrics, including pipeline status and progress towards targets, to support informed decision-making. Qualifications: Experience: 3+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts Location: We are currently hiring for positions based in the United Kingdom or Ireland only. B2B SaaS or MarTech Experience : Proven success in new customer acquisition and closing deals within the B2B SaaS space, preferably MarTech, including generating pipeline through outbound prospecting. Sales Methodology : Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close. Communication Skills : Excellent written and verbal communication skills, with a professional and engaging presence to build rapport with new prospects. Problem Solving : Strong ability to identify customer business needs and position relevant solutions effectively to drive acquisition and customer business impact. Deal Focus : Primarily handles mid-market accounts up to 500 employees Support : Works closely with our SDR and BDR teams for lead generation, with a balance between inbound, BDR sourced and self-sourced opportunities Responsibilities : Engage in high-volume prospecting, cold and warm outreach Manage the full sales cycle for deals typically under $20,000-75,000 ACV Drive growth within mid-sized clients, nurturing relationships and uncovering business needs Compensation & Benefits We believe in transparency. We are offering a compensation package of $95,000 base + $95,000 variable for a total $190,000 OTE USD (or equivalent in local currency), subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video call with Recruiter 45-minute video call with Manager 30-minute video call with Bar Raiser 60-minute Case Study and Discovery Call w/ the Hiring Team All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io. Join us! Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

Location: EMEA Remote About Customer.io Over 10,000 companies from scrappy startups to global brands use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the Role We’re hiring a Senior Sales Manager to build and lead a new team of 6–8 Account Executives in our Mid-Market organization. The EMEA org is already running this sales motion successfully; you’ll be responsible for ramping and leading your team, establishing its operating rhythm, and shaping its approach to territories and pipeline generation as needed. This is a frontline leadership role. You’ll translate our go-to-market strategy into consistent team execution by coaching reps, inspecting deals, driving forecast accuracy, and creating the structure for strong performance to repeat quarter after quarter. What you'll own: Lead and develop a high-performing team Coach Account Executives to consistently meet or exceed quota and grow into their next role Run focused 1:1s built around deal quality, skill development, and real accountability Ramp new reps quickly and address performance gaps early, before they compound Build a team culture rooted in ownership, collaboration, and high standards Drive pipeline health and forecast accuracy Lead weekly pipeline and forecast reviews focused on deal progression, qualification rigor, and clear next steps Sharpen predictability through disciplined inspection and clean CRM hygiene across the team Maintain healthy pipeline coverage and address creation gaps before they become quarter-enders Reinforce structured, rep-owned outbound tied to measurable standards and pipeline outcomes Use activity, conversion, and pipeline data to test and improve outbound effectiveness over time. Support high-quality deal execution Coach reps to run well-qualified mid-market opportunities from discovery through close Elevate deal strategy with stronger positioning, cleaner value articulation, confident executive-level communication Help reps navigate pricing, stakeholder alignment, and procurement without losing momentum Identify patterns in stalled deals and use them to improve execution across the team. Partner cross-functionally Work with Sales Ops, Marketing, and Solutions Architects to unblock deals and improve how the team executes Bring frontline feedback on messaging, territory design, and enablement back to the people who own it Pilot new go-to-market initiatives with your team, then turn what works into repeatable practices. What we're looking for: 7–10 years of sales experience, including 3–5+ years managing quota-carrying reps, ideally in marketing technology or SaaS This role is only open to candidates based in the United Kingdom or Ireland. A track record of leading successful mid-market or high-velocity sales teams, including building or evolving outbound teams and motions. Genuinely strong at pipeline inspection and forecasting - you can sniff out a soft deal from a mile away Experienced in coaching outbound pipeline generation and improving outbound motions as the business evolves Comfortable operating inside a structured qualification framework like MEDDICC A clear, direct communicator who sets high expectations, gives candid feedback, and treats people with respect Effective cross-functionally in a collaborative, fast-moving, growth-stage environment Compensation & Benefits We believe in transparency. Compensation for this role is $145,000 base + $145,000 variable = $290,000 OTE (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute conversation with a Recruiter 45-minute conversation with the Hiring Manager 1:1 conversations with cross-functional partners One week to complete a take-home assignment, followed by a 60-minute review call All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io. Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.

Location: US, Boston, MA Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We're hiring a Senior Prototype Engineer to join our Hardware team based in Boston. This is a hands-on role where you will rapidly iterate, assemble, diagnose, and evolve advanced robotic platforms for real-world use. WHAT YOU’LL DO - Lead troubleshooting and resolution of complex electrical issues in prototype humanoid robots, including operational and in-development systems; perform detailed failure analysis and share learnings with hardware/software engineering teams. - Collaborate closely with multidisciplinary engineers on prototype design, assembly, and bring-up, especially high-density electromechanical integrations. - Create, maintain, and execute clear test procedures, troubleshooting guides, and repair runbooks for the prototyping lab to ensure high standards and rapid iteration cycles. - Design, document, and iterate on cable assemblies, test jigs, and harnesses optimized for repeated use on dynamic robotic platforms. - Identify and own opportunities for continuous process and product improvement—minimizing downtime and improving test/repair efficiency. - Contribute to robust feedback loops across design, build, and test, driving first-pass yield and manufacturability. WHAT WE'RE LOOKING FOR - Demonstrated experience in rapid physical prototyping, hands-on debug of custom hardware, and troubleshooting complex electrical systems in robotics or similar domains. - Working knowledge of low-voltage and mixed-signal circuits, connectors, sensors, and compact electromechanical systems. - Track record communicating concisely via documentation—procedures, test plans, diagnostics, and lessons learned. - Adept collaborating across mechanical, electrical, and software engineering boundaries to solve urgent, ambiguous issues. - Comfortable in a high-velocity, high-ambiguity startup setting where priorities shift fast. - Experience designing for manufacturability and reliability in the context of human-sized or mobile robotics is a plus. - Familiarity with automated test and diagnostic tools used in modern hardware labs. WHAT WE OFFER - Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources. - Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays. - 401(k) retirement plan with 4% employer match. - Equity included–we believe builders should share in what they build. - Free daily catered lunch, snacks, and drinks in‑office. - Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics. - Freedom to influence the product and own key initiatives. For this role in Massachusetts, the expected base salary range is $115K–$160K USD per year; your placement in that range depends on how your experience maps to our internal leveling.

Location: Redwood City, CA, United States WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU As a Staff Product Manager for Threat Detection and Prevention, you will be the strategic product leader responsible for safeguarding the world's most sensitive enterprise content across the Box Intelligent Content Management platform. Content security is existential to Box and top-of-mind for our enterprise customers, CISOs, and security leaders worldwide. In this high-impact, strategic individual contributor role, you will define and execute the vision and roadmap for Box Shield’s threat protection ecosystem: with a focus on advanced anomaly detection, automated malware/ransomware detection and containment, account takeover (ATO) prevention, and AI-powered threat analysis - all in the context of the rapidly evolving threat landscape and rapidly evolving agentic AI capabilities in the hands of adversaries globally. You will operate at the intersection of enterprise cybersecurity, cloud infrastructure, and cutting-edge machine learning. Partnering with world-class security engineers, data scientists, and our own corporate security teams, you will translate the emerging threat landscape into robust, real-time detection and protection mechanisms that defend petabytes of customer data without impeding user productivity. WHAT YOU'LL DO Define and execute the product strategy, vision, and roadmap for Threat Detection and Prevention within Box Shield and the broader Box Security ecosystem. Lead the development of machine learning-driven anomaly detection models and automated containment workflows to combat threats such as ransomware, credential compromise, account takeover (ATO), and insider risks. Spearhead the integration of Box AI and generative threat analysis, empowering security analysts and admins with plain-language alert summaries, threat context, and recommended remediation actions. Partner deeply with Engineering, Data Science, Security Architecture, and UX Design experts to deliver enterprise-grade security capabilities at cloud scale. Drive key business and operational metrics for Box Shield, such as detection accuracy (low false positive/negative rates), time-to-containment, feature adoption, and enabled revenue growth. Collaborate closely with Product Marketing, Sales, Customer Success, and Compliance to lead GTM motions, enable enterprise field teams, and position Box as a premier trusted security platform. Interface directly with enterprise security teams and industry analysts to understand emerging security vectors, validate new detection capabilities, and incorporate customer feedback. Mentor and guide product managers across the Security broader product organization, fostering a culture of technical rigor, security-first thinking, and user empathy. WHO YOU ARE We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. 8+ years of product management experience building and scaling enterprise B2B SaaS security products, cybersecurity platforms, or cloud infrastructure security solutions. Deep domain expertise in threat detection, prevention, Security Operations Center (SOC) workflows, SIEM/SOAR/XDR integrations, malware/ransomware defense, or anomaly detection. Demonstrated experience partnering with data science and machine learning teams to build and operationalize predictive security models and behavioral analytics. Strong technical acumen with the ability to lead architectural discussions on distributed systems, event pipelines, API security, threat intelligence signals, and real-time policy evaluation engines. Exceptional analytical capability to define telemetry, track threat mitigation efficacy, and balance strict security controls with low-friction end-user collaboration. Proven track record of executive presence, with the ability to influence C-level stakeholders, articulate complex security value propositions, and align cross-functional partners. Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form Reasonable accommodations may include scheduling adjustments, document dictation and beyond. Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here . NOTICE OF USE OF AI At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage here . Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information , check out our benefits and perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision . Redwood City Pay Range $217,000 — $271,500 USD

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is, at its core, a fintech company. Our financial infrastructure enables us to issue cards, move money globally, and manage treasury flows for our customers. Stablecoins are emerging as a critical lever to make these flows faster, cheaper, and more accessible. We are looking for a Software Engineer to join our engineering team with a dedicated focus on stablecoin-based payment and treasury systems. In this role, you will act as both a technical owner and multiplier: working on core stablecoin services, ensuring secure and reliable integrations with external partners, and guiding Ramp’s evolution toward next-generation fintech solutions. Our ideal candidate combines deep curiosity about eventually consistent distributed systems with strong financial infrastructure experience, thrives in highly regulated and mission-critical environments, and has a passion for diving into new problem spaces. WHAT YOU'LL DO - Help build & scale Ramp’s stablecoin-based payment and treasury infrastructure - Partner with external providers and internal stakeholders to deliver end-to-end product flows - Solve Ramp’s toughest fintech challenges with new technologies - Collaborate with engineers across Ramp to integrate stablecoin capabilities into core products WHAT YOU NEED - Minimum 5+ years of experience shipping high-quality architectures for critical systems preferred - Proven experience with stablecoin technologies, blockchain-based payment rails, and/or wallet infrastructure - Strong production experience with cloud environments (AWS, GCP, or Azure) and Infrastructure-as-Code (Terraform or equivalent) - Deep proficiency in at least one object-oriented or functional programming language (Python, Go, Java, or similar) - Experience working on security-sensitive systems, with interest in key management, wallet security, or secure transaction flows. - Experience building or operating payments, money movement, treasury, stablecoin, or crypto infrastructure in production environments NICE TO HAVE - Intuition for on-chain UX and settlement mechanics, including wallet-based transaction signing, confirmation/finality, and chain-level tradeoffs like fees and latency. - Direct experience building on-chain wallets or with integrating a crypto onramp / offramp APIs for custody and remittance flows - Experience integrating with external financial service providers and APIs at scale - Familiarity with cross-border settlement, FX, or treasury management systems - Background in highly regulated fintech environments (e.g., payments, banking, or government-compliant infrastructure) BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Floral Park, NY Workplace: OnSite Behavior Technician (BT/RBT) – Floral Park, NY Company: Cove ABA, a Finni Health company Job Type: Part-time | Mondays - Thursdays from 3:30pm - 6:30pm Location: In-person – Floral Park, NY Pay: $25-30 per hour About the Role Cove ABA, a Finni Health company, is seeking a dedicated and compassionate Behavior Technician (BT/RBT) to join our team in Floral Park, NY. In this role, you will work one-on-one with children in their homes/school, using Applied Behavior Analysis (ABA) therapy techniques under the supervision of a Board Certified Behavior Analyst (BCBA) to make a meaningful impact on their development and daily life. What You'll Do - Deliver in-person ABA therapy in a child's home - Follow behavior intervention plans designed by a BCBA - Collect and record data on client progress and behaviors - Participate in supervision sessions with a BCBA - Attend required team meetings and training sessions What We Offer - Competitive hourly pay: $25-30/hour - Training and support to obtain RBT certification - Career growth opportunities within the ABA field - Mileage reimbursement - Health, dental, and vision insurance (for full-time employees) What You'll Need - High school diploma or equivalent - Experience working with children - Passion for supporting children with special needs - Reliable transportation - Active CPR certification (Preferred) - RBT certification (Preferred) or willingness to obtain it within a set timeframe Physical Requirements - Ability to lift up to 50 pounds - Ability to kneel, squat, crawl, sit, and stand for extended periods - Comfortable engaging in play and physical activity with children About Us – Cove ABA, a Finni Health Company Cove ABA partners with Finni Health to provide compassionate, in-home ABA therapy. Finni Health supports local BCBAs and technicians with tools, training, and operational excellence to deliver high-quality care to families in their communities. Together, we are redefining how autism care is delivered—one child at a time. License/Certification - CPR Certification (Preferred) - RBT Certification (Preferred) Background Check All candidates must pass a background check. Employment offers are contingent upon successful screening results to ensure the safety of the children and families we serve. Must be at least 18 years of age to meet regulatory, background check, and BACB eligibility requirements for behavioral healthcare providers. #IndeedHires2026

Location: Chicago, NYC, Dallas Who We Are: Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America. The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. Additional information about Galaxy's businesses and products is available on www.galaxy.com . What We Value: We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be. Seek Excellence. Be Selective To Be Effective. Be Highly Aligned, Loosely Coupled. Disagree Transparently. Encourage Independent Decision-Making. Build Dream Teams. Who You Are A collaborative and strategic leader with deep hands-on experience in Site Reliability Engineering (SRE) and infrastructure Automation on our Data Center team. You are comfortable steering the vision for an enterprise automation roadmap while remaining technical enough to dive into the code. You treat infrastructure as a product, ensuring that your automation workflows are as reliable as the services they deploy. You have a proven track record of managing complex hybrid environments and are proactive in building self-service platforms that enhance engineering velocity and system stability. Responsibilities Automation Platform Leadership : Oversee a specialized SRE team focused on the design, deployment, and maintenance of automation toolsets as well as the systems they interact with. Infrastructure as Code (IaC) Governance : Establish and enforce standards for IaC to ensure consistent, repeatable, and secure deployments across an entire infrastructure ecosystem. Strong proficiency in Terraform is required. Configuration Management : Lead the strategy for automated configuration and state management, ensuring Ansible playbooks and Packer image pipelines are optimized for both Windows, Linux, and ESXi Platforms. Monitoring & Observability : Manage the monitoring and health of the automation platforms themselves. Implement SLIs/SLOs to ensure the "tools that build the servers" are highly available and performant. Lifecycle Management : Drive the automated lifecycle of both physical and virtual assets, from initial template creation/deployment to automated patching, scaling, and decommissioning. Custom Tooling & Scripting : Lead the development of custom scripts and internal providers (Python, Go, PowerShell, Bash) to provide better insights and tooling for our systems. Collaboration: Outside of the automation team you will need to be able to collaborate and foster workflows alongside the rest of the Datacenter team and be able to facilitate needs for the team as a whole. Capacity & Performance : Analyze system behavior and resource utilization in virtual environments to optimize the performance of automated deployments. Mentorship & Growth : Provide technical guidance and career mentorship to SREs, fostering a culture of "automate-first" and continuous improvement. Requirements 6-10 years’ experience in Infrastructure, SRE or DevOps, specifically focused on infrastructure automation at scale. Deep proficiency with Terraform (providers, modules, state management) and Ansible (roles, playbooks, Tower/AWX). Hands-on experience with Image Creation (i.e. Packer, Ansible, SCCM) to build standardized, hardened images for both Windows and Linux in hybrid environments. Strong experience managing and automating virtual platforms such as VMware (vSphere/vCenter) as well as Cloud providers such as Azure and AWS. High-level scripting skills in mediums such as Python, Go, PowerShell, and Bash. Experience with observability tools (Splunk, ELK, Prometheus, or Grafana) to monitor infrastructure health and automation telemetry. Good understanding of Network topology and design as well as experience with platforms such as Juniper Networks or Palo Alto. Strong mastery of Git (branching strategies, PR workflows) and CI/CD platforms (Jenkins, GitLab CI, or GitHub Actions). Equal comfort managing, troubleshooting, and tuning performance for both Windows Server and Linux. Nice to Have Previous work experience includes notable periods of team leadership and or management. Experience with IAM platforms such as Entra ID, Active Directory, and Okta. Experience with Storage solutions both block based and object based hosted either on-prem (HP Alletra, EMC, DDN) or in cloud (S3, Azure Blob). Storage Backup/DR administration and management with Commvault or Veeam. What We Offer: Competitive base salary and discretionary bonus Flexible Time Off (i.e. unlimited paid vacation days) Company paid Holidays (14) Company paid sick leave Company-paid health and protective benefits for employees, partners, and other dependents 3% 401(k) company contribution Generous paid Parental Leave Free virtual coaching and counseling sessions through Ginger Free daily snacks in-office Smart, entrepreneurial, and fun colleagues Employee Resource Groups *Benefits may vary depending on location. Apply now and join us as we grow the economy that runs on code. Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact careers@galaxy.com.

Location: Remote Workplace: Remote Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. THE ROLE Our Sales team needs a dedicated data partner, and creator commerce https://kit.com/features/commerce (how creators monetize by selling digital products) is becoming a bigger part of how Kit and our creators scale. Kit is growing, so we're looking for a Senior Analytics Engineer to own Kit's sales and commerce data from end to end. Accurate sales data gives our team a clear picture of the pipeline and the confidence to make informed decisions. That’s what makes this role so important. Your primary focus will be Sales: the dbt models that turn our CRM data into trusted pipeline, deal, and funnel metrics, and the Omni dashboards our sales leader and Senior Revenue Operations Manager use to run the business. You'll also model creator commerce data, so we understand what creators sell and earn through Kit, and you'll pick up reporting work with our Product team, such as feature usage reporting. On a small data team, we step outside our usual lanes when the need is there, so the mix will shift over time. You'll build for two kinds of consumers: people and AI. Teammates increasingly answer their own questions by querying our semantic layer through Omni's AI and MCP connections to AI tools. That means your models, metric definitions, and documentation need to be clear and correct enough for an AI agent to use them without a data teammate in the loop. This is a full-time individual contributor role for someone who likes being close to the business, enjoys turning messy operational data into numbers people trust, and is happy to work on both the models and the dashboards that sit on top of them. When Sales and Product have clear, reliable data, we help more creators build more valuable businesses with Kit.   YOUR SUPPORT SYSTEM You'll report to Sam Umachi, Head of Data (Linkedin https://www.linkedin.com/in/samuelumachi/). Sales and RevOps are your primary partners, who will rely on the models and reporting you own. You'll also partner with our Product team on reporting for features like Visual Automations https://kit.com/features/automations and on how creators use Kit. Within our data team, you'll work alongside a Staff Analytics Engineer who owns org-wide semantic layer governance and modeling standards, a Senior Data Engineer who owns ingestion and pipelines, and a Senior Business Analytics Partner focused on revenue opportunities. This role has no direct reports.   WHAT YOU'LL DO - First Week: Work through our onboarding curriculum in Notion and meet the data team, our Senior Revenue Operations Manager, the sales team, and your product partners. Get set up in our core tools: dbt Cloud, GitHub, Amazon Redshift, Omni, HubSpot, Linear, Hightouch and Slack. Set up your AI-assisted development environment and learn the shared AI workflows our data team uses. Open and merge your first small pull request so you learn our review and deployment flow early. - First Month: Map how HubSpot objects (deals, pipelines and stages, companies, contacts, and owners) flow into our dbt models, and document the gaps. Take over day-to-day ownership of the sales models and Omni dashboards that teammates have been covering. Audit current sales reporting and list where definitions differ or numbers don't reconcile. Get familiar with how commerce data (products creators sell and the revenue they earn through Kit) lands in the warehouse today. Agree with RevOps and Sales on the most important questions they need answered. Review teammates' pull requests and contribute to our shared SQL, dbt, and documentation standards. Share a written reflection with the team on what you've learned and where you'd focus first. - First Six Months: Ship and maintain well-tested, documented dbt models for core sales metrics, such as pipeline, deal velocity, stage conversion, win rates, and the sales-led funnel. Expose those metrics through the Omni semantic layer, working within the team's governance standards. Rebuild or refresh the core sales dashboards so pipeline reviews and forecasting conversations run on numbers that don't need manual reconciliation. Resolve competing sales metric definitions by writing down the options and tradeoffs, aligning with Sales and RevOps, and documenting the outcome. Model creator-level commerce data, such as products sold, revenue earned through Kit, and conversion, in partnership with data engineering. Write semantic layer descriptions, metric definitions, and documentation that let Omni's AI and MCP-connected AI tools answer routine sales questions correctly, and test them against real questions from Sales, RevOps and Product. Get Sales to the point where routine questions are answered through self-serve, whether in Omni dashboards, Omni's AI, or AI tools connected over MCP, rather than one-off requests. - First Year: Be the recognized owner of Kit's sales data, the person Sales and RevOps go to first and trust without second-guessing. Give our revenue analysis work the sales and commerce models it depends on, so deeper questions about pipeline health and creator earnings can be answered quickly, thereby enabling us to make creators more successful. Leave your domains well documented and well tested, legible to new teammates, stakeholders, and the AI agents that query our semantic layer. Help raise the team's modeling quality through code review, pairing, and sharing what you learn.     WHAT WILL S.E.T. YOU UP FOR SUCCESS   Skills - Deep dbt experience. You build modular, tested, documented dbt projects, and you're comfortable with incremental models, snapshots, macros, CI, and scheduled jobs in dbt Cloud or similar. - Advanced SQL. You reason carefully about grain, joins, and window functions, and you write queries that are readable and performant on a cloud warehouse. - Data modeling for sales and GTM. You can model deals, pipeline stages and their history, ownership changes, and funnel conversion into clean, reusable structures. You are opinionated on Kimball standards and when a concept should be a fact or dimension. - CRM data fluency. You know how sales data behaves in a CRM, including stage changes, backdated edits, and custom properties. HubSpot is preferred, but other CRM experience (e.g. Salesforce) applies just as well. We care most that you recognize common CRM patterns. - AI-assisted development. You use AI code editors and agents (such as Cursor, Claude Code, Codex, or similar) every day, and you validate their output with tests, query results, and review before anything ships. - Clear written communication. You explain metric definitions, tradeoffs, and data caveats in plain language that Sales, RevOps, and Product partners understand. - BI and semantic layer experience. You can build dashboards and semantic models in Omni, Looker, or a similar BI tool, and you design metric definitions that people and AI tools can both query correctly. - Git-based workflows. You keep pull requests small and well described, and you give thoughtful code review. - Nice to have: Redshift performance tuning (sort and distribution keys), Python for scripting or API pulls, reverse ETL, and experience with product event, billing, payments, or ecommerce data. Experiences - Around 7 or more years in analytics engineering or data engineering where you personally shipped production data models. - Several years of hands-on work building and maintaining production dbt projects. - Working directly with sales teams and RevOps, and owning reporting they relied on to run the business. - Owning a data domain over time and evolving its models as the business and its questions changed. - Working at a SaaS company, ideally one with both a self-serve and a sales-led motion. Commerce, payments, or creator economy experience is a plus, not a requirement. - Working on a small or remote team where you were trusted to make decisions independently. Traits - Ownership and follow-through. You treat your data domains as yours. You notice problems before stakeholders do, close the loop on requests, and finish what you start. - Judgment. You match rigor to the decision at hand, know when a quick answer is enough and when a request should become a durable model, and say so clearly. - Flexibility. You're glad to step outside your primary area when another team needs help, and you balance that work against your core commitments openly. - Teach everything you know. You document as you go, pair generously, and help stakeholders understand the data well enough to use it on their own. - Work in public. You share progress, open questions, and decisions in writing where the team can see them, including what didn't work. - Creator success is our success. You remember who's on the other end. A wrong number in a pipeline review means Sales spends time on the wrong creators, and that shapes how carefully you work. - Do it with excellence. You test your work, review it carefully, and don't ship a number you can't defend. - Candor with care. You're comfortable pushing back when a request won't answer the real question, and you do it in a way that builds trust.   WHAT WON'T SET YOU UP FOR SUCCESS - Needing detailed specs or a highly structured environment before you can start. - Discomfort with ambiguity. Some of our sales and commerce definitions are still evolving, and you'll help settle them. - Needing several layers of approval to make modeling decisions within your domain. - Wanting to work only on dashboards, or only on pipelines, rather than across the transformation and BI layers. - Wanting a strictly fixed scope. Sales comes first, but you'll pick up Product or other work when the business needs it. - Wanting mostly greenfield work. Much of this role is improving sales models and dashboards that already exist. - Preferring to take tickets as written rather than partnering with stakeholders on what they need. - Being skeptical of AI's capabilities, or using AI without good judgment and accountability. - Expecting a large data team with dedicated specialists for every part of the stack.   WORKING HOURS AND LOCATION We're 100% remote with team members across the globe. We work mostly on East Coast time - so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory.   COMPENSATION + PERKS + BENEFITS Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 4 ($172,000). Level is determined based on experience and our interview process.   PERKS + BENEFITS INCLUDE: - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/ - Kit equity - 401k with a 5% match - We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget - Individual learning + development budget ($3,500/year) - Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups - Gender affirming benefits - Childcare benefit up to $3,000 annually through JOON - Twenty (20) days of paid time off during each year of employment - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work - Ten (10) paid holidays a year - Two weeks of paid sick time each year, including mental health + well being days - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period - Four-week, paid sabbatical after five years with the team - Fantastic in-person or virtual retreats with the team twice a year   HOW TO APPLY We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: 1. A phone screen with our recruiter (30 min) 2. Hiring manager interview (45 min) 3. Take-home assignment 4. Technical interview (60 min)   We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Location: Remote Workplace: Remote Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. THE ROLE Most Kit creators don't have a dedicated Creator Growth Manager, and when their emails start landing in spam, they need someone who can find the cause quickly and explain it in plain language. We're looking for a Deliverability and Compliance Specialist to own deliverability support for that long tail of creators, run Kit's abuse desk, and make the compliance calls that protect the sending reputation every creator on Kit shares. You'll also build the playbooks, training, and AI-assisted workflows that help Support and contractors handle more deliverability questions on their own, and you'll partner with our infrastructure engineers as we run more of our sending in-house. A creator can't build a lasting business if their emails don't arrive, so this work connects directly to our mission. This is a full-time individual contributor role for someone who likes digging through headers and bounce logs to find the real cause of a problem, can explain DMARC alignment to a first-time creator without jargon, and is comfortable making a firm call when a situation is gray. You don't wait for someone to tell you what needs fixing. You proactively spot opportunities, identify patterns, and take the initiative to improve deliverability before problems arise.   YOUR SUPPORT SYSTEM You'll report to Alyssa Dulin https://www.linkedin.com/in/alyssadulin/, Director of Creator Success, and collaborate closely with: - Our Deliverability team: a Deliverability Lead who supports our highest-value accounts and leads deliverability education, and a Deliverability Specialist who onboards and ramps up large senders moving to Kit - Our infrastructure engineers, who run Kit's sending infrastructure - Our compliance and anti-abuse engineers, who build the automated checks that keep spammers off Kit - Product Specialists and the Support team, who handle the front line and escalate deliverability issues to you - Customer Success Managers (we call them Creator Growth Managers at Kit), Sales and Migrations, and Product Managers   WHAT YOU'LL DO - First Week: Get set up in Kit, our admin tools, and our support and ticketing systems, and meet our distributed team in Get To Know You chats (GTKYs). Meet the deliverability team and get an introduction on the current projects. Read our deliverability playbooks and SOPs, and get access to the monitoring tools you'll use every day: Google Postmaster Tools, Microsoft SNDS, blocklist monitoring, and our internal delivery dashboards. - First Month: Shadow the Deliverability team and Product Specialists on deliverability tickets, account approvals, and abuse reports, then start answering queue tickets with review. Join the daily monitoring rotation (blocklist delisting, Postmaster and delivery monitoring) and the weekly Deliverability team meeting. Learn how account approvals, compliance flags, and our in-house sending platform work. By the end of the month, work deliverability tickets and abuse reports on your own and send your first delisting requests. Project: build a recurring report showing the trending deliverability ticket reasons so we understand what’s causing how to reduce friction for customers and how to solve it - First Six Months: Own the deliverability support queue for creators without a dedicated CGM: spam-folder placement, bounces, authentication and DMARC setup, and escalations from Product Specialists. Own compliance end to end, from new-account approvals and compliance flags to pausing or closing accounts that put our shared reputation at risk.Run Kit's abuse desk. You'll write and share a strategy that covers coverage, response-time targets, escalation paths, and quality checks, then put it in place so routine spam, phishing, and blocklist reports follow clear SOPs while you take the hardest cases yourself. Be the go-to contact for day-to-day mailbox provider issues with Microsoft, Gmail, Yahoo, Comcast, and regional providers, and write an incident runbook for blocklistings and provider throttling. Track the queue with a simple scorecard (volume, first response time, and escalation rate) and share what you learn with the team. Run training sessions for Support and ship your first process or AI improvements, like cleaner ticket categorization or better account data for our AI support agent, so more deliverability tickets get solved without escalation.. - First Year: Deliverability support is faster and more consistent for every creator on Kit, including the ones who never talk to a CGM. Your playbooks, help center articles, and AI-assisted workflows are what Support, CGMs, and contractors reach for first, and fewer tickets need to come to you. You've led at least one cross-team fix with infrastructure for a recurring problem you spotted in the queue, such as an alert when a creator's domain authentication breaks or a check for sudden signup spikes. You're helping shape the internal tooling and alerting our in-house sending needs, and you take part in industry groups like M3AAWG.     WHAT WILL S.E.T. YOU UP FOR SUCCESS   Skills Must haves - Deep working knowledge of email authentication (SPF, DKIM, DMARC, alignment, and BIMI basics), plus the ability to read raw message headers and SMTP bounce and deferral codes - Hands-on use of Google Postmaster Tools and Microsoft SNDS/JMRP, and comfort working with major blocklists (Spamhaus, Abusix, Barracuda, Spamcop, and others) and their delisting processes - A clear understanding of Gmail and Yahoo bulk sender requirements, including authentication, one-click unsubscribe (RFC 8058), and spam-rate thresholds - Data fluency: you can pull bounce, complaint, and engagement data together, find the root cause, and explain it so others can act on it - Hands-on abuse handling: you can work an abuse report or escalation start to finish, from finding the account and assessing the evidence to acting, replying to the reporter, and documenting the decision - Process building: you can turn repeat work into SOPs, playbooks, and quality checks that a contractor or teammate can follow - Clear, calm written communication with creators, teammates, and postmasters - Using AI tools to research, summarize, and draft, and helping teammates do the same, with the judgment to keep a person on final compliance calls Nice-to-haves: - Experience with MTA logs or delivery observability tools (KumoMTA, PowerMTA, Postfix, Kibana/Elasticsearch, or SQL and BI tools like Mode) - Familiarity with feedback loops, spam traps, list bombing, and bot-signup patterns - Familiarity with CAN-SPAM, CASL, and GDPR as they apply to marketing email - Experience with Intercom, HubSpot, or a similar ticketing tool - Experience building or tuning AI support workflows or macros Experiences Must-haves: - 4+ years in email deliverability, compliance, trust and safety, or technical support at an ESP, mailbox provider, or high-volume sender - Handling escalated customer tickets end to end, including with customers who are frustrated - Making account-level compliance or abuse decisions, such as approving, suspending, or closing accounts - Working an abuse desk or abuse mailbox directly: spam and phishing complaints, provider and blocklist reports, and escalations - Leading the fix for a recurring deliverability or compliance problem that needed help from more than one team Nice-to-haves: - Supporting senders on shared IP pools at an ESP - Setting abuse or trust and safety strategy, or directing contractors or vendors on a support or abuse queue - Working directly with mailbox provider postmaster teams - Participating in M3AAWG or other industry groups - Creating educational content, like help docs, training, workshops, or podcasts - Working with creators, digital entrepreneurs, or small businesses Traits - You pick up problems that fall between teams without waiting for permission, and you follow them through until they're closed. - You test a hypothesis against the evidence before you act, and you frame problems clearly enough that others trust your analysis. - You protect the reputation every creator shares while staying fair and kind to the creator in front of you, and you help them understand the reasoning behind a decision. - You turn what you learn into docs, templates, and training that others use, and you adjust how you teach to fit the audience. - You hold a high bar for your work, and you push back respectfully, with data, when something puts our reputation at risk, even when Sales or leadership would prefer a different answer. - You share in-progress work and risks early so the team can solve problems together.   WHAT WON'T SET YOU UP FOR SUCCESS - Treating deliverability as a set of macros rather than an investigation that needs judgment - Discomfort saying no to a creator or a teammate when our shared reputation is at stake - Waiting for someone to assign you work when you can already see the problem - Needing a fixed playbook, since our sending stack and processes are changing as we bring more sending in-house - Keeping knowledge in your head instead of writing it down for the next person - Preferring to work without AI tools   WORKING HOURS AND LOCATION We're 100% remote with team members across the globe. We work mostly on East Coast time - so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory. For this role, we're looking for someone based in North America, with working hours that give us solid US time zone coverage of the deliverability queue.   COMPENSATION + PERKS + BENEFITS Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 3 ($118,000 USD). Level is determined based on experience and our interview process.   PERKS + BENEFITS INCLUDE: - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/ - Kit equity - 401k with a 5% match - We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget - Individual learning + development budget ($3,500/year) - Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups - Gender affirming benefits - Childcare benefit up to $3,000 annually through JOON - Twenty (20) days of paid time off during each year of employment - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work - Ten (10) paid holidays a year - Two weeks of paid sick time each year, including mental health + well being days - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period - Four-week, paid sabbatical after five years with the team - Fantastic in-person or virtual retreats with the team twice a year   HOW TO APPLY We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: 1. A phone screen with our recruiter (30 min) 2. Hiring manager interview (45 min) 3. Take-home assignment 4. Panel interview (60 min)   We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Location: Toronto; Europe; Canada; London; United States; New York; United Kingdom; Atlanta Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why This Role? This role is the critical bridge that amplifies Cohere’s ability to execute from its deployed engineering teams into the partner ecosystem at scale. You will be the single point of influence who takes the high quality of our engineering delivery and extends it outward, ensuring that system integrator partners can deliver Cohere solutions with the same rigor, reliability, and innovation as our internal teams. As an Adoption Specialist, you will design, build, maintain, and deliver certification programs that validate partner expertise across infrastructure and agentic domains. You will report functionally into Customer Education & Transformation, with a dotted line into the Forward Deployed Engineering teams (Infrastructure and agentic), ensuring that every certification, every training program, and every competency standard reflects the latest innovation and the highest standards of delivery. We are seeking a unique individual: someone who is customer obsessed, has a background in infrastructure engineering with the technical grit and expertise to be a de facto member of the deployed engineering teams, while also bringing commercial acumen to scale these capabilities across the partner ecosystem. You will be the conduit between our internal engineering excellence and the broader market, and you will be the face of this program in front of partner networks and communities. In this role, you will: - Design, build, and maintain certification programs for system integrator partners across both infrastructure and agentic tracks, ensuring they reflect current technical realities and future innovation. This includes train-the-trainer programs with key system integrators that can certify on our behalf. - Develop deep subject matter expertise in end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout. As well as assess infrastructure, security requirements, and data management practices. - Develop deep subject matter expertise in applied AI across the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs), from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows - Collaborate with Forward Deployed Engineering teams on a dotted line basis to ensure certification content stays current with product innovation and hands-on development. - Collaborate with Product to ensure requirements are adapted into the core product. - Create dynamic training programs and enablement assets that drive self-service enablement and partner competency, building educational content specifically for developers. - Deliver the certification and education program publicly, serving as the face of this initiative to partner networks, partner communities, and customer communities, with the exposure and visibility that comes with representing Cohere’s technical excellence externally. You may be a good fit if your experience covers the following areas: - Execution flexibility in fast-paced environments, with the ability to work across infrastructure, and agentic areas. - Infrastructure and cloud expertise including enterprise software deployment in private/hybrid cloud environments, production Kubernetes administration, Helm, DevOps practices, CI/CD pipelines, and version control. - Agentic and LLM stack expertise encompassing production-grade Python software development, RAG and agentic applications using patterns like ReAct or Plan-and-Execute, and robust evaluation framework design. - Developer relations and community engagement, including public speaking, presenting, with a natural comfort with visibility and being the face of technical initiatives. - Experience building enablement or education content specifically for developers. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Emeryville, California Looking for a flexible role working with children in a meaningful, supportive environment? Join our on-call Substitute Teacher team at Guidepost Montessori! We’re always excited to welcome warm, dependable substitute guides to support our mixed-age Montessori classrooms when our full-time teachers are out. No formal Montessori training is required, we’ll provide training as part of your orientation and onboarding. About the Role This is an on-call, as-needed position , ideal for individuals seeking flexible hours while making a positive impact on young children. As a Substitute Teacher, you’ll support multiple classrooms serving children ages 0–6 , helping maintain a calm, engaging, and nurturing learning environment. Many of our substitute teachers go on to become full-time Assistant Teachers , making this a great opportunity to get your foot in the door at Guidepost Montessori. What You’ll Do Step into classrooms as needed to support children and maintain consistency Assist with daily routines and classroom activities across mixed-age groups Help create a warm, safe, and engaging environment for children Collaborate with school staff to ensure smooth transitions and continuity of care Model patience, professionalism, and kindness in every interaction Schedule & Flexibility Hours and days vary based on school needs Perfect for those seeking part-time, flexible, or supplemental work Minimum Qualifications Negative TB test within the last 12 months Valid state background check Strong interpersonal and communication skills Warm, friendly, and dependable demeanor Passion for working with young children Preferred (but not required): Early Childhood Education (ECE) units Recent experience working with children ages 0–6 Why Guidepost Montessori? Guidepost Montessori is a global community of educators dedicated to transforming education through independence, curiosity, and respect for each child. We are committed to expanding high-quality, authentic Montessori programs across the U.S. and around the world creating environments where children and educators alike can thrive. If you love children, value flexibility, and are looking for a meaningful way to grow in early childhood education, we’d love to meet you. Apply today and become part of our school community! Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.

Location: Emeryville, CA Do work that matters! Every single day. We are hiring  Assistant Guides for our lovely Guidepost Montessori school at Emeryville! At Guidepost Montessori, our Assistant Guides play a meaningful role in helping children ages 0–6 develop independence, confidence, and a lifelong love of learning. If you’re passionate about working with young children and want to grow in a supportive, purpose-driven environment, we’d love to meet you. Your Impact As an Assistant Guide , you’ll support a mixed-age Montessori classroom (Infant, Toddler, and Children’s House ages 3–6), helping create a calm, engaging environment where children are empowered to explore, learn, and grow at their own pace. In a Montessori classroom, the environment and the guide work together to support each child’s development. You’ll assist in preparing beautiful, intentional learning spaces and support children through individualized and small-group activities—always with respect, patience, and care. Most importantly, you’ll help children build confidence in themselves and discover what they’re capable of achieving. What You’ll Do Observe children closely to understand and support their individual needs Help prepare and maintain a beautiful, orderly classroom environment Support individual and small-group learning activities Build warm, respectful relationships with children and families Collaborate with Lead Guides and fellow team members to create a strong classroom community What We’re Looking For Experience working with children ages 1 –6 in a school or childcare setting A positive, adaptable, and collaborative mindset A genuine love for working with young children Interest in learning and growing within the Montessori approach (prior Montessori experience is welcome but not required) 12 ECE units completed What We Offer Fully sponsored Montessori diploma training through the Prepared Montessorian Institute Ongoing professional development and mentorship 75% tuition discount for up to two children at any Guidepost school Competitive pay Health, dental, and vision insurance Paid time off and paid holidays Abundant opportunities for growth and career advancement A supportive network of peers who value collaboration and shared best practices About Guidepost Montessori Guidepost Montessori is a growing network of over 100 schools across the U.S. and Asia, serving children from 3 months to 6 years old . We believe children are capable and we design an education that nurtures independence, curiosity, and joy. Our mission is to transform education by helping every child reach their highest potential academically, socially, and emotionally. If you love working with children and are looking for a role where you can grow, make an impact, and be part of something meaningful, we’d love to hear from you. Apply today and join our school community! Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.