Location: Remote - Ontario, Canada (DNU)
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Staff Machine Learning Engineer on Twilio’s AI/ML Platform team.
About the job
We are actively recruiting for this role to fill an existing vacancy. This position is needed to build the foundational AI/ML capabilities and common platform tooling that power intelligent engagement experiences across Twilio. You will influence the design and evolution of our company-wide ML/AI Ops foundation, ensuring every AI capability incorporates rigorous offline and online evals to maintain exceptionally high quality.
You will drive improvements to managing LLM workloads across the company, while ensuring easy and compliant access to data for AI/ML exploration and product development. This role requires a builder mindset to bridge theoretical research, production-grade experimentation, and scalable, enterprise-quality software.
Responsibilities
In this role, you’ll:
Conduct deep-dive research into and implement state-of-the-art LLM inference and orchestration.
Identify opportunities to leverage small language via fine-tuning/distillation.
Build ML systems that hold up at Twilio scale.
Set standards and tooling for building evals across a range of AI/ML capabilities.
Rapidly acquire new technical skills and knowledge in a fast-paced, high-delivery environment.
Proactively leverage and integrate the latest AI development stacks to bypass boilerplate engineering and focus on core differentiation.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
8+ years applied ML/AI experience with a track record of owning technically ambitious systems end to end rather than contributing to someone else's design.
Comfort operating in a 0-to-1 setting with ambiguous requirements and a strong bias for action.
Proficiency in Python programming language.
Experience building cloud-based services on AWS, GCP, or Azure, with high-volume data, streaming or real-time inference paths, and a range of data stores.
Strong fundamentals of statistical machine learning algorithms, transformer models, LLMs.
Extensive experience with ML Ops and LLM Ops patterns, including designing and implementing rigorous evaluation metrics for non-deterministic AI features at scale.
Strong communication skills and highly effective collaborator who works well with teammates.
Familiarity with AI-assisted development tools (e.g., Claude, Codex, GitHub Copilot, Cursor, etc.).
Desired:
Prior experience building evals for autonomous agents and large language models.
Prior experience building autonomous agents that handle multi-turn conversations and maintain long-term context/consistency.
Prior experience working in a globally distributed team.
Evidence of technical leadership/impact, such as contributions to open-source data/ML projects and/or published technical presentations, blog posts, papers, or research.
Location
This role will be remote and based in Ontario, British Columbia or Alberta, Canada.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.
The estimated pay ranges for this role are as follows:
$160,320 - $200,400
Target Bonus Percentage 12.5%
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Global
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: Join us as an Quantitative Researcher.
Requirements
Education & Experience:
— MSc or PhD in a quantitative field; a live trading track record outweighs credentials
— 5+ years in quantitative research or trading at a top-tier HFT firm, market maker, systematic fund, or crypto-native market maker; exchange-side market-structure experience is a plus
— Hands-on experience with at least one TradFi asset class (FX, futures, equities) and / or equivalent crypto asset classes; both maker and taker strategies
Core Technical Skills:
— Advanced probability, statistics, time-series analysis, optimization; strict validation discipline (multiple testing, out-of-sample hygiene, live–sim parity)
— Market microstructure: order-book dynamics, queue position, fill probability, adverse selection and markouts, market impact
— Expert Python (NumPy, pandas/Polars, PyTorch); working C++ or Rust for latency-critical components
— Tick-data engineering at scale: columnar stores, cross-venue normalization, data-quality control
Market Knowledge:
— Crypto microstructure: CEX matching engines and fee schedules, perpetuals (funding, mark price, liquidation/ADL), cross-venue arbitrage, DEX/AMM basics
— TradFi microstructure: FX ECN mechanics (firm vs last-look liquidity, prime brokerage), listed futures; low-latency architecture (tick-to-trade path, colocation, exchange protocols)
— Inventory and hedging: quoting models of the Avellaneda–Stoikov class and extensions, multi-asset inventory optimization, hedging, settlement workflows, real-time risk limits and kill switches
Exchange Microstructure & Mechanism Design:
— Maker-taker economics and market-quality measurement: fee-tier and rebate architecture, per-segment elasticity, spread/depth/slippage/markout metrics, defenses against rebate farming and wash trading
— Liquidity program design: obligation-based schemes (two-sided quoting, presence at touch, minimum depth, uptime) and incentive-based schemes (tiered rebates, credit lines, connectivity benefits)
— Maker protection and flow segmentation: markout-based counterparty scoring, retail price improvement (RPI) order types, asymmetric speed bumps and latency floors, minimum quote life, self-match prevention
— Exchange P&L modeling: net fee capture, subsidy budget and payback, LP unit economics from onboarding to self-sufficiency
Mindset & Soft Skills:
— Owner mentality with direct P&L accountability; ships to production and makes honest kill decisions
— Clear written communication with traders, engineers, exchange management, and external LPs
— Compliance discipline across crypto and TradFi market-abuse regimes.
Responsibilities
Responsibilities — Liquidity Program:
— Design the program end-to-end: MM tiers, admission criteria, obligations (max spread, min depth, uptime, presence at touch), incentives, and graduation to subsidy-free self-sufficiency
— Optimize the fee schedule for net capture: taker tiers priced to measured elasticity by segment; maker rebates funded from taker fees; safeguards against tier gaming
— Design order-book mechanics for comfortable quoting: tick and lot sizing, post-only / iceberg / RPI order types, self-match prevention, minimum quote life, passive-liquidity protection options
— Build the toxic-flow framework: markout-based flow classification, counterparty scoring, continuous monitoring, access rules or surcharges for consistently toxic takers
— Own the program financial model and roadmap: subsidy budget with payback targets; phases bootstrap → organic profitability → self-sufficiency; a market-quality dashboard as the single source of truth
Responsibilities — Trading Desc:
— Own the strategy roadmap — crypto first, then TradFi FX and futures; design pricing, quoting, hedging, and execution as one portfolio
— Run end-to-end alpha research on tick/order-book, cross-venue, funding/basis, and on-chain data
— Design the inventory-aware hedging framework, portfolio risk limits, and parameter governance
— Partner with engineering on low-latency implementation; validate in high-fidelity simulation and canary deployments
— Own P&L attribution, TCA/markout analysis, and research standards
— Lead the TradFi FX entry research workstream (LSEG FX Spot Matching, Euronext FX).
Working terms
Immerse yourself in Crypto & Web3:Master cutting-edge technologies and become an expert in the most innovative industry.
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Location: New York, New Jersey, Connecticut, Massachusetts
An overview of this role
As a Strategic Account Executive on our FINS Enterprise team, you'll help large, regulated organizations adopt, implement, and expand their use of GitLab’s AI-powered DevSecOps platform. You’ll focus on strategic enterprise prospects and customers, guiding them through complex DevSecOps and software delivery transformations across areas like CI/CD automation, secure development, and infrastructure modernization. In this role, you'll act as a key connector between customer stakeholders and GitLab’s field organization so GitLab is seen as a trusted, long-term partner before, during, and after the sale. In your first year, you’ll be expected to build and manage a healthy enterprise pipeline, create repeatable sales motions, and drive successful rollouts and adoption that translate into measurable results and long-term expansion.
What you'll do
Support GitLab’s strategic large prospects and customers as a trusted advisor throughout their DevSecOps journey.
Drive the full sales cycle in large, complex enterprises, including prospecting, qualifying, developing, and closing new opportunities across your assigned accounts.
Provide strong account leadership and direction in both the pre-sales and post-sales process to ensure customers realize value from GitLab’s AI-powered DevSecOps platform.
Coordinate closely with Solutions Architects, Customer Success, Support, and strategic channel partners to design and execute account strategies that drive adoption, expansion, and retention.
Develop and execute structured account plans based on customer business needs, including opportunity mapping, stakeholder alignment, and multi-threaded engagement across technical and business teams.
Ensure successful rollout and ongoing adoption through proactive account management activities, regular business reviews, and clear alignment on customer outcomes.
Prepare and deliver accurate activity and forecast reports, and contribute to root cause analysis on wins and losses while sharing lessons learned with account managers, marketing, and technical teams.
Act as the voice of the customer by sharing feedback and product ideas, and use a consultative approach to create proposals, quotes, and presentations that clearly link GitLab’s solutions to customer business objectives.
What you'll bring
A true desire to see customers achieve meaningful outcomes and long-term value from their investment in GitLab.
Experience driving complex B2B software sales cycles with large enterprises, ideally in DevSecOps, software development tools, or adjacent SaaS solutions.
Proven success selling into large, strategic organizations, with the ability to build trusted relationships with C-level and senior stakeholders across business and technical teams.
Able to provide a high degree of account management and control, working under minimal supervision on complex opportunities while maintaining clear communication and alignment.
Ability to generate new business and expand existing accounts through consultative, multi-stakeholder sales motions that result in sustainable, long-term partnerships.
Experience collaborating with strategic channel partners to develop opportunities, co-sell, and support successful customer adoption.
Excellent negotiation, presentation, and closing skills, with effective written and verbal communication that influences internal and external stakeholders.
Preferred experience with Git, software development tools, application lifecycle management, or security/application security tools.
You share our values and work in accordance with them, use GitLab in your daily work, and are able to travel if needed while following GitLab’s travel policy.
About the team
The Enterprise Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our largest and most strategic customers. As a Strategic Account Executive on the FINS Enterprise team, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, and customer success teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared account planning, regular deal reviews, and knowledge sharing focused on enterprise customers across regulated and large-scale environments.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$114,800
—
$186,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Location: New York, New Jersey, Connecticut, Massachusetts
An overview of this role
As a Major Account Executive on our FINS Enterprise team, you'll help large, regulated organizations adopt, implement, and expand their use of GitLab’s AI-powered DevSecOps platform. You’ll focus on major enterprise prospects and customers, guiding them through complex DevSecOps and software delivery transformations across areas like CI/CD automation, secure development, and infrastructure modernization. In this role, you'll act as a key connector between customer stakeholders and GitLab’s field organization so GitLab is seen as a trusted, long-term partner before, during, and after the sale. In your first year, you’ll be expected to build and manage a healthy enterprise pipeline, create repeatable sales motions, and drive successful rollouts and adoption that translate into measurable results and long-term expansion.
What you'll do
Support GitLab’s strategic large prospects and customers as a trusted advisor throughout their DevSecOps journey.
Drive the full sales cycle in large, complex enterprises, including prospecting, qualifying, developing, and closing new opportunities across your assigned accounts.
Provide strong account leadership and direction in both the pre-sales and post-sales process to ensure customers realize value from GitLab’s AI-powered DevSecOps platform.
Coordinate closely with Solutions Architects, Customer Success, Support, and strategic channel partners to design and execute account strategies that drive adoption, expansion, and retention.
Develop and execute structured account plans based on customer business needs, including opportunity mapping, stakeholder alignment, and multi-threaded engagement across technical and business teams.
Ensure successful rollout and ongoing adoption through proactive account management activities, regular business reviews, and clear alignment on customer outcomes.
Prepare and deliver accurate activity and forecast reports, and contribute to root cause analysis on wins and losses while sharing lessons learned with account managers, marketing, and technical teams.
Act as the voice of the customer by sharing feedback and product ideas, and use a consultative approach to create proposals, quotes, and presentations that clearly link GitLab’s solutions to customer business objectives.
What you'll bring
A true desire to see customers achieve meaningful outcomes and long-term value from their investment in GitLab.
Experience driving complex B2B software sales cycles with large enterprises, ideally in DevSecOps, software development tools, or adjacent SaaS solutions.
Proven success selling into large, strategic organizations, with the ability to build trusted relationships with C-level and senior stakeholders across business and technical teams.
Able to provide a high degree of account management and control, working under minimal supervision on complex opportunities while maintaining clear communication and alignment.
Ability to generate new business and expand existing accounts through consultative, multi-stakeholder sales motions that result in sustainable, long-term partnerships.
Experience collaborating with strategic channel partners to develop opportunities, co-sell, and support successful customer adoption.
Excellent negotiation, presentation, and closing skills, with effective written and verbal communication that influences internal and external stakeholders.
Preferred experience with Git, software development tools, application lifecycle management, or security/application security tools.
You share our values and work in accordance with them, use GitLab in your daily work, and are able to travel if needed while following GitLab’s travel policy.
About the team
The Enterprise Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our largest and most strategic customers. As a Major Account Executive on the FINS Enterprise team, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, and customer success teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared account planning, regular deal reviews, and knowledge sharing focused on enterprise customers across regulated and large-scale environments.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$114,800
—
$186,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United States
Workplace: Remote
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
MEET THE TEAM 👥
Here at Cleo we have team of ~135 member in our Borrow Pillar and ~8 dedicated to Credit Policy and Analytics. This function brings together several specialisms, all working toward managing portfolio performance; designing the systems, models, and controls that make lending sustainable. They drive to build and grow a portfolio of responsible EWA & Pay Later products that can scale across markets while protecting users from high cost debt trap.
ABOUT THE ROLE ✍️
We're hiring a Senior Credit Risk Analyst to help build our next generation of credit underwriting models and strategy, within Credit Policy & Analytics. You'll work at the heart of our credit expansion - supporting EWA (scaling 2x every year) and new launches like BNPL across the US and UK.
- Use Cleo's proprietary and third-party data to reduce loss rates and improve customer experience
- Optimise risk thresholds, policies, and strategy to expand member access and eligibility for our credit products
- Apply quantitative analytics to understand risk drivers and recommend mitigation strategies
- Build dashboards to monitor and report on credit product performance
- Design, run, and analyse experiments across our credit product
- Apply state-of-the-art techniques to combat and mitigate fraud risk
- Influence credit policy, portfolio performance, and customer outcomes directly through your analysis, with exposure to senior stakeholders across the business
WHAT WE'RE LOOKING FOR 🕵️
- Bachelor's degree in Engineering, Math, Finance, or another quantitative discipline; Master's is a plus
- 3-5 years of analytical experience, preferably in a credit risk role at a FinTech company
- Experience designing lending products compliant with US state and federal regulations
- Experience with SQL, Python, or other statistical modelling tools
- Advanced Microsoft Excel skills
- Experience adopting AI tools within day-to-day work
- Experience/knowledge of working with A/B testing
- Nice to have: experience with Python for data analysis (Pandas or NumPy)
- Nice to have: knowledge of state-of-the-art machine learning techniques
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin, San Francisco
Principal, GTM Automation, RevOps
What We're Looking For:
We're hiring a Principal for GTM Automation to document processes, build the AI agents and automation, and design improvements for our Revenue organization (Sales, Marketing, Customer Success, Partner, RevOps). This is a senior individual contributor role where you will build and maintain the automation needed to drive efficiency and reduce operational friction.
The hard part of this job is knowing where not to put an agent. You'll decide which parts of prospecting, account research, deal management, and renewals can be handed to AI systems, where a person has to stay involved, and how we confirm the output is right before a seller acts on it. You will work directly with Sales leadership, Revenue Operations, Enablement, and the data and engineering teams on tools that save sellers real time. Success is identified by creating systems that resolve mundane tasks and save people real time. We are looking for someone who has run agentic systems in production for a business team and can tell us what broke and what they changed.
Location:
Remote, Austin or San Francisco
What You'll Get To Do In This Role:
Design and build agentic workflows for repetitive revenue work such as account creation and enrichment, CRM updates, renewals, QBR prep, deal registration, account ownership, etc. Add RBAC, observability, error handling, etc. to make the systems as robust as possible.
Decide where AI and automation fit in the go-to-market motion, and where human judgment is still required.
Set the quality bar for agents in production: evals that run before every release, monitoring tied to pipeline and revenue, clear rules for sensitive data, and a tested rollback.
Own the architecture that connects agents to Salesforce, the data warehouse, enrichment and intent sources, and call data, so the next workflow reuses what the last one built.
Build the signal layer that feeds account prioritization, routing, and next-best-action. Product usage, intent, firmographic changes, and call transcripts all go in.
Review code and designs from stakeholders (analysts, Revenue Operations partners, etc.). Where version control, tests, or code review are missing, help put them in place.
Work with Sales, Marketing, and Customer Success leaders to find the work worth automating, and say no to the work that isn't. Measure adoption and business impact for everything that ships. Retire tools that the organization isn’t using.
Track new models, agent frameworks, and vendor tools, and decide what's worth adopting.
Document each system and who owns it, so it keeps running when you move on to the next one.
What We're Looking For In You:
10+ years in software engineering, data engineering, GTM automation, or revenue systems, with several years owning systems from design through production support at staff level or above.
At least one LLM-powered workflow or agent that a business team relied on in production. Be ready to walk us through how it called tools, handled failures, and was evaluated.
Strong Python or TypeScript, and strong SQL. You write tested code, and you can review AI-generated code well enough to catch what it gets wrong.
Hands-on Salesforce experience with the data model, Flow, APIs, and permissions, and a clear sense of how CRM data goes bad when automation writes to it. Comfort working directly in BigQuery, Snowflake, or a similar warehouse.
Experience integrating SaaS systems over REST APIs and webhooks, and tracing a failure back to its source.
Working knowledge of enrichment and signal tools such as D&B, ZoomInfo, and HG Insights, and a view on what to do when two sources disagree.
You can explain the same system to a sales VP in two sentences and to an engineer in a schema, and you can influence leaders on teams that don't report to you.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco based hires: Estimated annual salary of $184,000-$230,000.
Austin based hires: Estimated annual salary of $160,000 - $210,000.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: London, United Kingdom or Amsterdam, Netherlands
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Manager, Customer Engineering
The Manager, Customer Engineering leads a team of Customer Engineers (CE) who own the full customer technical journey from initial discovery through long-term adoption, retention, and account expansion in Central Eastern Europe & Israel.
Sitting within the GTM organization and reporting to a Customer Engineering Senior Leader, you will be responsible for building, coaching, and enabling a high-performing team of quota-carrying technologists. You will ensure your team leverages AI-augmented workflows to eliminate administrative toil and focus on high-value architectural design, technical validation, and the delivery of measurable business outcomes across the entire customer journey.
This is a player-coach role where you have the ability and willingness to step into the field and lead by example. You will manage daily, forecast weekly, and hire always while remaining deeply connected to the technical, commercial, and operational realities of the customer engineering motion.
Key Responsibilities
Team Development & Performance:
Recruit, onboard, coach, and retain a diverse team of Customer Engineers across multiple levels. Set clear expectations, conduct regular 1:1s and performance reviews, and maintain a strong feedback culture that accelerates growth.
Pipeline & Forecasting:
Manage your team's opportunity pipeline, forecast new business and expansion outcomes weekly, and own the accuracy of your team's number. Identify risk early and coach reps on deal strategy.
Commercial Accountability:
Be accountable for your team's achievement of new business acquisition, expansion, adoption, and consumption targets. Partner closely with Sales, Customer Experience, Professional Services, and regional leadership on account planning and execution.
Deal Coaching & Technical Strategy:
Accompany Customer Engineers on critical customer calls, QBRs, discovery sessions, and PoC reviews. Provide real-time coaching on architecture, commercial positioning, and executive communication.
Operational Excellence:
Ensure the team operates efficiently within established GTM processes (forecasting, opportunity management, account planning, QBR cadence). Use dashboards and operational reviews to spot trends, unblock friction, and drive consistency.
AI & Productivity Enablement:
Champion the adoption of AI agents, LLMs, and automation tools across the team. Identify opportunities to reduce toil, improve response quality, and scale technical advisory impact.
Cross-Functional Leadership:
Serve as the voice of your team and your territory in leadership meetings. Partner with Product, Engineering, Support, Marketing, and Enablement to surface field feedback and advocate for customer and team needs.
Culture & Values:
Model Cloudflare's values and build an inclusive, high-performance team culture rooted in curiosity, ownership, and continuous improvement.
Minimum Qualifications
Experience:
5+ Years of proven experience leading quota carrying customer-facing technical teams in a SaaS, cloud, or infrastructure environment. Track record of hiring, developing, and retaining technical talent. Prior quota-carrying Solutions Engineering, Customer Engineering, Sales Engineering, or related technical field experience is strongly preferred.
Architectural Mindset:
Ability to white-board, design, and articulate complex enterprise network and security architectures clearly enough to guide coaching and deal review.
Consultative & Advisory Skills:
Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Revenue Acumen:
Demonstrated success owning and forecasting a revenue number, preferably in an enterprise B2B SaaS or infrastructure environment. Deep understanding of enterprise sales cycles, SaaS metrics, ACV, renewal, and expansion motions.
Leadership & Coaching:
Excellent people management skills with the ability to coach technical sellers through complex deals, difficult conversations, and career growth. Comfortable giving direct, actionable feedback.
Communication:
Exceptional written and verbal communication in both
English and Hebrew
with the ability to influence executives, peers, and cross-functional teams. Capable of representing the team in executive QBRs and regional business reviews.
AI Proficiency:
Familiarity with AI-augmented workflows, LLMs, and automation approaches that improve team productivity. Willing to lead by example in adopting AI tools.
Technical Fluency:
We do not expect managers to be hands-on engineers across every domain. Qualified candidates will demonstrate fluency in at least two or three of the following technical areas, with the ability to follow architecture discussions and coach reps:
Internet fundamentals:
Strong foundational understanding of how the Internet works, including DNS, HTTP(S), TCP/IP, and SSL/TLS.
Security:
Foundational knowledge of security concepts such as WAF, Bot Management, Zero Trust, SASE, and threat mitigation.
Performance:
Foundational knowledge of performance concepts such as caching, latency, content delivery, and traffic steering.
Platform / Cloud Fluency:
Hands-on experience with cloud platforms, edge services, APIs, automation, or developer tooling.
Strongly Preferred Qualifications (The "Good-to-Haves")
Cloudflare Ecosystem Expertise:
Experience with Cloudflare's product portfolio or familiarity with CDN, security edge, Zero Trust, developer platform, or AI workloads.
Scaled Management Experience:
Experience managing managers or teams distributed across regions and time zones.
GTM Process Design:
Track record of improving operational cadence, enablement, and forecasting discipline within a fast-growing technical sales organization.
Regulatory Knowledge:
Understanding of compliance frameworks such as PCI DSS, HIPAA, SOC 2, GDPR, or FedRAMP.
Hyperscaler / Digital Native Background:
Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education:
Undergraduate or graduate degree in Computer Science, Engineering, Business, or a related field.
Travel
This role may require travel up to 25–50% to attend customer meetings, team offsites, industry events, and in-person collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to team performance against new business acquisition, expansion, adoption, and retention targets.
Compensation
For Netherlands based hires: Estimated annual salary is between EUR 133,000 - 209,
000.
This role is eligible to earn incentive compensation under Cloudflare's Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare's equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: London, England - Office
MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used every day. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.
The Opportunity
You'll be responsible for driving strategic outbound pipeline development, identifying high-value opportunities, and initiating contact with potential enterprise customers through sophisticated, multi-channel outbound campaigns. Rather than conducting traditional cold outreach from absolute zero, you will tap into a massive community of "open-source curious" prospects and active community users, leveraging their familiarity with MariaDB to initiate enterprise-grade conversations.
Throughout your conversations, you will map complex corporate structures, multi-thread across strategic accounts, detect deep customer pain points, and help these organizations understand how MariaDB’s enterprise solutions can solve their mission-critical data challenges. As part of our Product Advisors team, you will play a critical role in our growth by executing a rigorous outbound prospecting motion that directly builds pipeline and supports our Enterprise Sales team. MariaDB has a consistent track record of promoting from within, and we are looking for candidates who are excited about advancing their sales careers by revolutionizing the way data is stored and accessed.
What You'll Do:
Strategic Account Mapping
: Identify high-potential enterprise businesses and map complex corporate structures to identify key decision-makers who fit the MariaDB ideal customer profile.
Enterprise Multi-Threading
: Develop and execute rigorous territory plans using advanced outbound prospecting methodologies (phone, email, and social) to multi-thread across both technical and business stakeholders within strategic accounts.
Community-Led Outbound Motion
: Leverage open-source community interest, product downloads, and digital footprints to turn existing brand warmth into qualified enterprise sales cycles.
Campaign Development & Alignment
: Partner closely with the Marketing and Enterprise Sales teams to design, execute, and lead account-based outbound campaigns from initial strategy through to qualified transition.
Complex Discovery
: Schedule and facilitate high-level sales discovery calls, ensuring a seamless, deeply qualified handoff of prospects to Enterprise Sales Account Executives.
Navigate Enterprise Orgs
: Confidently interact with, engage, and influence senior IT leadership, architecture teams, and business decision-makers.
Nurture & Build
: Actively nurture early-phase enterprise opportunities, guiding community users toward the value of enterprise-grade support, scale, performance, and security.
Data Hygiene
: Meticulously update, track, and manage all lead and prospect activity in Salesforce and Salesloft to ensure flawless pipeline visibility.
Exceed Targets
: Consistently hit and exceed monthly and quarterly outbound opportunity quotas.
What You'll Need:
Experience: 2–4 years of dedicated B2B Business Development or outbound prospecting experience, with a proven focus on mapping and targeting enterprise accounts.
Education: BA/BS degree.
Languages:
Fluency in English is required, along with fluency in German
Communication: Outstanding active listening, communication, and storytelling skills, with the ability to hold peer-level conversations with technical executives and developers.
Drive: A self-starter mentality with a demonstrable track record of hitting and exceeding pipeline generation goals.
Strategic Thinking: Sharp time management skills and the ability to operate independently within a structured outbound motion, while remaining highly coachable.
Adaptability: Desire to thrive in a fast-paced, high-growth enterprise tech environment.
Tech Savvy: Passionate about cutting-edge database technology, with a high aptitude for quickly learning complex IT software products and business-critical solutions.
Experience in Social selling through LinkedIn
Tech Stack: Claude, Salesforce, Nooks, and others...
Location:
Hybrid London office - or Remote UK
What’s in It for You?
Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB, plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry.
You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, salary and commission, 25 days of paid annual leave (plus holidays) and a massive degree of flexibility and freedom, and more.
How to Apply
If you are interested in this position, please submit your application along with your resume/CV through our ATS Greenhouse.
MariaDB does not sponsor work visas or relocation.
MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for any unsolicited resumes.
MariaDB is an equal opportunities employer
Location: London, United Kingdom
Workplace: hybrid
About the Client
Our client is an international payment services provider for online businesses. Its platform supports payments, transfers and currency exchange.
Role Overview
Shape how merchants experience the service at every stage. As Head of Operations, you will improve client-facing processes, build practical automations and help teams adopt better ways of working. You will have room to make a visible impact in a growing business.
Key Responsibilities
Design and improve client-facing processes across the merchant lifecycle, from onboarding to support, investigations and disputes.
Map workflows, remove bottlenecks, and define ownership, handoffs and escalation paths.
Set SLAs and KPIs for client-facing teams, and monitor results through regular reporting.
Roll out processes through playbooks, documentation and training, and ensure teams use them.
Build automations yourself using LLMs and automation tools to reduce manual work and improve response quality and speed.
Turn recurring client issues into actionable input for Product and Tech.
Ensure processes meet regulatory and partner requirements.
Requirements
5+ years in operations, process improvement or B2B client operations within payments.
Proven experience building and scaling client-facing processes.
A track record of implementing SLAs and metrics with measurable results.
Experience rolling out processes to support or operations teams and driving change.
Good understanding of payment flows and common merchant issues.
Hands-on experience building automations with LLMs, rather than only specifying them for developers.
Confidence working with data and creating your own reports.
A structured, analytical and highly autonomous approach.
Fluent English for communication with international clients.
Languages: English
Experience in fintech
Key Soft Skills
Strong ownership: take a problem from idea to working solution without waiting for direction.
Clear, structured written and verbal communication with teams and senior stakeholders.
Ability to influence and align cross-functional teams without direct authority.
Patience and persistence when helping people adopt new ways of working.
Client-centric thinking that considers the merchant’s experience in every process.
Pragmatism: know when a simple fix is enough and when a deeper redesign is needed.
Comfort with ambiguity and changing priorities in a growing company.
Curiosity and a habit of testing new tools, especially AI.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Cyprus
Workplace: fully
About the Client
Our client is an international payment services provider for online businesses. Its platform supports payments, transfers and currency exchange.
Role Overview
Shape how merchants experience the service at every stage. As Head of Operations, you will improve client-facing processes, build practical automations and help teams adopt better ways of working. You will have room to make a visible impact in a growing business.
Key Responsibilities
Design and improve client-facing processes across the merchant lifecycle, from onboarding to support, investigations and disputes.
Map workflows, remove bottlenecks, and define ownership, handoffs and escalation paths.
Set SLAs and KPIs for client-facing teams, and monitor results through regular reporting.
Roll out processes through playbooks, documentation and training, and ensure teams use them.
Build automations yourself using LLMs and automation tools to reduce manual work and improve response quality and speed.
Turn recurring client issues into actionable input for Product and Tech.
Ensure processes meet regulatory and partner requirements.
Requirements
5+ years in operations, process improvement or B2B client operations within payments.
Proven experience building and scaling client-facing processes.
A track record of implementing SLAs and metrics with measurable results.
Experience rolling out processes to support or operations teams and driving change.
Good understanding of payment flows and common merchant issues.
Hands-on experience building automations with LLMs, rather than only specifying them for developers.
Confidence working with data and creating your own reports.
A structured, analytical and highly autonomous approach.
Fluent English for communication with international clients.
Languages: English
Experience in fintech
Key Soft Skills
Strong ownership: take a problem from idea to working solution without waiting for direction.
Clear, structured written and verbal communication with teams and senior stakeholders.
Ability to influence and align cross-functional teams without direct authority.
Patience and persistence when helping people adopt new ways of working.
Client-centric thinking that considers the merchant’s experience in every process.
Pragmatism: know when a simple fix is enough and when a deeper redesign is needed.
Comfort with ambiguity and changing priorities in a growing company.
Curiosity and a habit of testing new tools, especially AI.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Riga, Latvia
Workplace: hybrid
About the Client
Our client is an international payment services provider for online businesses. Its platform supports payments, transfers and currency exchange.
Role Overview
Shape how merchants experience the service at every stage. As Head of Operations, you will improve client-facing processes, build practical automations and help teams adopt better ways of working. You will have room to make a visible impact in a growing business.
Key Responsibilities
Design and improve client-facing processes across the merchant lifecycle, from onboarding to support, investigations and disputes.
Map workflows, remove bottlenecks, and define ownership, handoffs and escalation paths.
Set SLAs and KPIs for client-facing teams, and monitor results through regular reporting.
Roll out processes through playbooks, documentation and training, and ensure teams use them.
Build automations yourself using LLMs and automation tools to reduce manual work and improve response quality and speed.
Turn recurring client issues into actionable input for Product and Tech.
Ensure processes meet regulatory and partner requirements.
Requirements
5+ years in operations, process improvement or B2B client operations within payments.
Proven experience building and scaling client-facing processes.
A track record of implementing SLAs and metrics with measurable results.
Experience rolling out processes to support or operations teams and driving change.
Good understanding of payment flows and common merchant issues.
Hands-on experience building automations with LLMs, rather than only specifying them for developers.
Confidence working with data and creating your own reports.
A structured, analytical and highly autonomous approach.
Fluent English for communication with international clients.
Languages: English
Experience in fintech
Key Soft Skills
Strong ownership: take a problem from idea to working solution without waiting for direction.
Clear, structured written and verbal communication with teams and senior stakeholders.
Ability to influence and align cross-functional teams without direct authority.
Patience and persistence when helping people adopt new ways of working.
Client-centric thinking that considers the merchant’s experience in every process.
Pragmatism: know when a simple fix is enough and when a deeper redesign is needed.
Comfort with ambiguity and changing priorities in a growing company.
Curiosity and a habit of testing new tools, especially AI.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Valletta, Malta
Workplace: fully
About the Client
Our client is an international payment services provider for online businesses. Its platform supports payments, transfers and currency exchange.
Role Overview
Shape how merchants experience the service at every stage. As Head of Operations, you will improve client-facing processes, build practical automations and help teams adopt better ways of working. You will have room to make a visible impact in a growing business.
Key Responsibilities
Design and improve client-facing processes across the merchant lifecycle, from onboarding to support, investigations and disputes.
Map workflows, remove bottlenecks, and define ownership, handoffs and escalation paths.
Set SLAs and KPIs for client-facing teams, and monitor results through regular reporting.
Roll out processes through playbooks, documentation and training, and ensure teams use them.
Build automations yourself using LLMs and automation tools to reduce manual work and improve response quality and speed.
Turn recurring client issues into actionable input for Product and Tech.
Ensure processes meet regulatory and partner requirements.
Requirements
5+ years in operations, process improvement or B2B client operations within payments.
Proven experience building and scaling client-facing processes.
A track record of implementing SLAs and metrics with measurable results.
Experience rolling out processes to support or operations teams and driving change.
Good understanding of payment flows and common merchant issues.
Hands-on experience building automations with LLMs, rather than only specifying them for developers.
Confidence working with data and creating your own reports.
A structured, analytical and highly autonomous approach.
Fluent English for communication with international clients.
Languages: English
Experience in fintech
Key Soft Skills
Strong ownership: take a problem from idea to working solution without waiting for direction.
Clear, structured written and verbal communication with teams and senior stakeholders.
Ability to influence and align cross-functional teams without direct authority.
Patience and persistence when helping people adopt new ways of working.
Client-centric thinking that considers the merchant’s experience in every process.
Pragmatism: know when a simple fix is enough and when a deeper redesign is needed.
Comfort with ambiguity and changing priorities in a growing company.
Curiosity and a habit of testing new tools, especially AI.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
The role Marketing is your lens; project management is the job. You own a portfolio of client accounts end-to-end and carry each one from its kickoff target to the delivered result. Success is measured by the client's key metric, not just tasks shipped on time. You work alongside hands-on media buying, AI marketing engineers, and account leadership. Plurio builds AI agents for performance marketing, automating analysis and optimization for media buying teams running $300K–$15M/month on Google, Meta, and TikTok.
What you'll own:
— Carry the project to its target, focusing on one key client metric such as gross revenue growth, contribution margin, or lower CPI/CPA without losing volume.
— Diagnose what moves the number and translate client and engineer requests into work that serves the goal.
— Run the account and project management tasks including accounting, operations, client and project management, task tracking, documentation, timelines, budget, risk, and paperwork.
— Manage about 10 clients in parallel, maintaining pace and monitoring key metrics week-over-week.
Requirements:
— Ability to communicate with clients at the level of their business results, translating business goals into clear targets.
— Skill in diagnosing and filtering work to focus on what moves the metric.
— Hands-on experience in performance marketing, managing paid advertising accounts or teams, especially on Meta, Google, or TikTok with accounts around $300K+/month.
— Experience running distributed teams to goals, delegating work, and holding scope and timelines.
— Familiarity with automation and AI agents, having built at least one self-contained automation.
— Engineering background is optional but must be comfortable working with internal AI tools daily.
— Client outcome focus with KPIs tied to client metrics like traffic conversion, revenue, and CPA.
— Confirmed senior, autonomous, and systematic work style managing multiple accounts without follow-up.
— Timezone alignment with CET or west toward the Americas, including late-evening contact with US clients.
— Data fluency in client acquisition, sales funnels, attribution models, data structure, and marketing performance analytics.
Nice to have:
— Agency background with ability to build project plans on the spot.
— Public presence such as LinkedIn, Telegram channel, or conference talks.
— Experience briefing developers and engineers.
Red flags:
— Strategy or media planning only without hands-on account fluency.
— Not systematic or unable to hold process.
— IT/delivery PM without performance marketing feel.
What you can expect:
— Direct influence on client key metrics.
— Work at the frontier of AI in performance marketing.
— AI-first team culture with remote-first work from supported timezones.
Hiring process includes screening call, interview with Head of Project Management, possible test task, and final interview with senior engineer and/or CEO.
Location: Remote Ireland; Remote, Germany; Remote, Spain; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Engagement Manager, PS Sales you will play a critical role in driving GitLab’s growth in the region by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes.
Reporting to the Senior Manager of Engagement Management, EMEA, you will work at the intersection of technical solutioning and customer requirements, aligning each engagement to their unique needs and objectives. In your first year, you will build trusted advisor relationships with technical leaders and partners to help integrate professional services into account strategies from early discovery through successful delivery. This is a unique opportunity to shape large-scale implementations that improve how customers plan, build, secure, and operate software using GitLab.
Some examples of our projects
Designing and structuring outcome-based professional services engagements that align GitLab capabilities to customers needs
Partnering with account executives, solutions architects, and delivery leaders to turn complex DevSecOps transformations into clear, actionable implementation roadmaps and statements of work
What you'll do
Build trusted advisor relationships with division chiefs, program managers, and technical leaders
Conduct discovery sessions with with prospects and Systems Integrators to understand current-state capabilities, requirements and desired business outcomes
Design outcome-oriented services proposals that align GitLab capabilities with customer success metrics and objectives
Structure engagements and commercial proposals to clear outcomes maintaining flexibility for staff augmentation and packaged offerings when needed
Develop custom-scoped SOWs and staffing plans for complex implementations, engaging with technical architects and delivery leadership to ensure deliverability
Articulate GitLab's services value proposition, catalog offerings, and implementation methodologies in the context of customer requirements
Gain agreement on scope and price while guiding customers through commercial terms, procurement processes, and contracting structures
Manage project- and account-level escalations, ensuring rapid resolution and maintaining customer confidence
Position consulting, training, success tiers, and additional solutions proactively to ensure successful outcomes and long-term customer retention
Facilitate solutioning sessions including implementation roadmapping, enterprise strategy discussions, and executive-level requirements gathering
Drive measurable outcomes by structuring services that support customer success metrics, accurately forecasting services bookings, and tracking key performance indicators related to bookings, margin, and attachment to strategic opportunities.
Own the engagement lifecycle from initial discovery and pre-sales solutioning through scoping, SOW development, staffing alignment, and transition to delivery, ensuring engagements are deliverable, clearly defined, and outcome-oriented.
Influence cross-functional teams by articulating GitLab’s professional services value proposition in the context of federal requirements and compliance frameworks, and by feeding customer insights back into sales, delivery, and practice management.
Partner with regional sales and engagement leadership to prioritize and manage services opportunities that support critical deals and strategic initiatives, providing clear recommendations on risk management, negotiation strategies, and commercial structures.
Foster a culture of enablement and continuous improvement by training field teams on how to position and sell professional services by sharing trends, feedback, and suggestions that improve go-to-market content and operational processes.
What you'll bring
Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the region
Proven success operating in a pre-sales context, conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) and staffing plans for large, complex implementation projects.
Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives, with the ability to connect technical solutions to mission objectives and measurable business outcomes.
Effective communication and interpersonal skills with executive presence, able to build trusted advisor relationships with division chiefs, program managers, contracting stakeholders, and senior technical leaders.
Highly developed facilitation, negotiation, and problem-solving skills, including the ability to guide customers through acquisition processes, commercial structures, and risk mitigation strategies.
Comfort working cross-functionally with sales, solutions architecture, delivery, and operations teams to align on deal strategy, staffing, and successful execution in a fast-paced environment.
Capacity to work autonomously and asynchronously in a fully remote setting, managing multiple complex opportunities while maintaining accurate forecasting and consistent alignment with GitLab values and goals.
The Professional Services Engagement Management team at GitLab is dedicated to designing and structuring services engagements that set our customers up for successful, long-term adoption of our DevSecOps platform. We build and manage strategic relationships with customers to understand their goals, surface their services needs, and translate complex transformation initiatives into clear, outcome-oriented engagement plans. Composed of experienced services, consulting, and delivery professionals distributed across multiple regions, we operate asynchronously to support field teams, shape implementation strategies, and guide customers through their services journey. We focus on creating scalable engagement models, fostering open communication with internal stakeholders, and adapting our services offerings to the evolving needs of a rapidly maturing organization and its customers. For more on how our team works, see the
Professional Services Engagement Management handbook page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco
The People Team at Asana works to enable all Asanas to achieve our goals as a company in a way that is consistent with our values. We focus on recruiting, developing, and retaining exceptional talent from diverse backgrounds, ensuring that everyone can thrive, grow, and make a meaningful impact. Our work supports Asana’s broader mission: to help humanity thrive by enabling all teams to collaborate seamlessly and effectively. As a People Partner, you will operate as a true business leader, bringing organizational strategy, change leadership, and deep consulting acumen to shape talent transformation agendas at the functional leadership level.
This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
Drive strategic thought partnership by building and implementing department-level talent strategy initiatives that align directly with business outcomes.
Navigate ambiguity to identify root issues in complex situations, presenting findings and socializing change with clarity to senior stakeholders.
Lead change management by partnering with senior leaders to develop scalable change strategies, proactively planning for contingencies and championing the vision through effective storytelling.
Consult and advise functional leads as a trusted advisor, leading complex people situations and supporting leaders in building their own capability.
Leverage data literacy to interpret complex people data to identify trends, translate findings into actionable decisions, and champion a data-driven culture.
Influence at scale by actively participating in business headcount and strategic planning forums as the essential "people voice."
About you
Typically bring 6-8 years of HR experience with a demonstrated track record as a strategic HR Business Partner or Organizational Consultant.
A recognized subject matter expert who has successfully navigated large-scale organizational change and influences effectively without authority.
A versatile communicator who is equally comfortable diving into a complex spreadsheet as they are leading a "C-suite" conversation.
Independent problem solver with a proven ability to manage large, complex projects across functional and regional boundaries with minimal direction.
Collaborative partner who proactively seeks partnership with HR Centers of Excellence to ensure recommendations are holistic and data-backed.
Analytic mindset with a commitment to identifying and mitigating potential biases in data and decision-making.
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
M&A experience is preferred but not required.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between $176,000 - $200,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
What does software planning look like when people and artificial intelligence agents work together? As a Staff Product Manager for Planning at GitLab, you'll help answer that question and lead the team toward a clear product direction. This isn't just about improving traditional agile planning. You'll rethink how intent becomes actionable work, how that work moves through software development, and where human involvement is needed.
You'll develop a point of view on planning's future and turn it into product decisions with engineering, design, and product leadership. That includes exploring how planning could connect work to business priorities and budgets, rather than assuming the answer is already decided. Alongside that strategic work, you'll share ownership of existing planning capabilities with another product manager.
We're opening this role at Staff level, with flexibility to consider Principal level based on your experience and scope of impact.
What you'll do
Define a clear direction for planning as software development shifts toward collaboration between people and artificial intelligence agents, and help the team move from open questions to concrete priorities.
Shape how users capture intent, break it into actionable work, and determine which work can proceed autonomously and which needs human involvement.
Evaluate whether and how planning should connect software delivery to company priorities, business objectives, and budgets.
Share ownership of planning capabilities, including work items, boards, specifications, and portfolio planning, with a fellow product manager. Help define how that scope is divided.
Work with engineering and design to translate product direction into a roadmap and improvements to planning workflows across GitLab.
Communicate your recommendations clearly to senior leaders, challenge assumptions constructively, and lead the team through changes in direction.
What you'll bring
Experience leading product strategy and execution for software development, developer tools, or planning products, with the depth to make decisions in a specialized product area.
A strong understanding of software development and development and operations (DevOps) workflows, including how planning decisions affect downstream delivery.
The ability to form and defend a product point of view in an uncertain, changing market, while staying open to different ideas.
Clear communication with technical teams and senior executives, including experience challenging leadership decisions constructively and building support for a direction.
The ability to connect a forward-looking strategy to practical product decisions and work collaboratively across product, engineering, and design.
About the team
The Planning team builds the capabilities at the start of GitLab's software development workflow, including work items, boards, specifications, and portfolio planning. Decisions here affect how work moves through the rest of the platform, so the team's scope extends beyond standalone project management tools.
You'll work alongside another product manager and partner with engineering and design across this product area. The division of product ownership is still being shaped, and you'll help define it. The hiring manager wants you to bring a different perspective, question established approaches, and challenge senior leaders constructively, with room to influence decisions beyond your immediate product scope.
GitLab's mission is to enable everyone to contribute to and co-create the software that powers our world. Our platform brings software development, security, and operations together.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$168,000
—
$285,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Cyprus
Workplace: fully
About the Client
Our client is an international technology business operating in the digital financial services sector. The company supports complex business operations through technology-driven solutions, with a strong focus on operational resilience, risk management and the protection of critical systems and data.
About the Role
The CISO will lead the company's information security strategy, oversee cybersecurity and ICT risk management, and ensure that security is embedded across business operations and product development. The role combines strategic leadership, technical expertise and regulatory oversight, with responsibility for developing a strong security function and strengthening the organisation's resilience.
Responsibilities
Maintain and develop the information security strategy, policies and standards aligned with business objectives and regulatory requirements.
Identify, assess and mitigate cybersecurity and ICT risks, maintaining the risk register and overseeing the company's information security controls and asset inventory.
Lead security audits, vulnerability management, penetration testing and security monitoring, ensuring timely remediation of identified issues.
Ensure compliance with applicable security standards and regulations, including PCI DSS and ISO/IEC 27001, and support relevant audits and regulatory interactions.
Integrate security requirements into product development, infrastructure changes and business processes, applying security-by-design principles.
Develop and maintain business continuity and disaster recovery plans in collaboration with relevant teams.
Build, lead and develop the information security team, establishing clear responsibilities, priorities and performance metrics.
Promote security awareness and a strong security culture across the organisation.
Requirements
5+ years of experience in information security or cybersecurity, including at least 3 years in a leadership role.
Strong experience in fintech, PSP, payment processing or another security-sensitive financial technology environment.
Proven track record of developing and implementing information security strategies and managing enterprise-wide security risks.
Practical knowledge of PCI DSS, ISO/IEC 27001, ISO/IEC 27005, ISO 31000, NIST frameworks and other relevant security standards.
Experience with ICT risk management, risk registers, asset inventories, SIEM, vulnerability management, penetration testing and OWASP security practices.
Experience participating in product development and integrating security into the software development lifecycle.
Experience communicating with regulators, auditors and senior business stakeholders.
Excellent communication, analytical and reporting skills.
Fluent English and Russian are required.
Key Soft Skills
Ownership and accountability, taking responsibility for security and following tasks through to completion.
Strategic thinking, setting priorities and balancing security needs with business goals.
Leadership through influence, building trust and encouraging teams to follow security best practices.
Cross-cultural communication, working effectively with colleagues from different backgrounds.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Poland
Workplace: fully
About the Client
Our client is an international technology business operating in the digital financial services sector. The company supports complex business operations through technology-driven solutions, with a strong focus on operational resilience, risk management and the protection of critical systems and data.
About the Role
The CISO will lead the company's information security strategy, oversee cybersecurity and ICT risk management, and ensure that security is embedded across business operations and product development. The role combines strategic leadership, technical expertise and regulatory oversight, with responsibility for developing a strong security function and strengthening the organisation's resilience.
Responsibilities
Maintain and develop the information security strategy, policies and standards aligned with business objectives and regulatory requirements.
Identify, assess and mitigate cybersecurity and ICT risks, maintaining the risk register and overseeing the company's information security controls and asset inventory.
Lead security audits, vulnerability management, penetration testing and security monitoring, ensuring timely remediation of identified issues.
Ensure compliance with applicable security standards and regulations, including PCI DSS and ISO/IEC 27001, and support relevant audits and regulatory interactions.
Integrate security requirements into product development, infrastructure changes and business processes, applying security-by-design principles.
Develop and maintain business continuity and disaster recovery plans in collaboration with relevant teams.
Build, lead and develop the information security team, establishing clear responsibilities, priorities and performance metrics.
Promote security awareness and a strong security culture across the organisation.
Requirements
5+ years of experience in information security or cybersecurity, including at least 3 years in a leadership role.
Strong experience in fintech, PSP, payment processing or another security-sensitive financial technology environment.
Proven track record of developing and implementing information security strategies and managing enterprise-wide security risks.
Practical knowledge of PCI DSS, ISO/IEC 27001, ISO/IEC 27005, ISO 31000, NIST frameworks and other relevant security standards.
Experience with ICT risk management, risk registers, asset inventories, SIEM, vulnerability management, penetration testing and OWASP security practices.
Experience participating in product development and integrating security into the software development lifecycle.
Experience communicating with regulators, auditors and senior business stakeholders.
Excellent communication, analytical and reporting skills.
Fluent English and Russian are required.
Key Soft Skills
Ownership and accountability, taking responsibility for security and following tasks through to completion.
Strategic thinking, setting priorities and balancing security needs with business goals.
Leadership through influence, building trust and encouraging teams to follow security best practices.
Cross-cultural communication, working effectively with colleagues from different backgrounds.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Можно работать из любой страны
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
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