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About the Role We are looking for a unique Senior Backend Engineer who bridges the gap between powerful infrastructure and scalable, maintainable application architecture. You are as comfortable managing Kubernetes clusters as you are architecting complex server-side logic and ensuring long-term code health. In this role, you will own the full lifecycle: designing robust RESTful architectures, orchestrating containers via Kubernetes, and building systems that are as resilient as they are efficient. Key Responsibilities You’ll create and develop Kubernetes Operators using Go & Operator SDK, implemented as microservices. End-to-End Development: Design and develop high-performance web applications with a focus on high availability architectures and disaster recovery scenarios. Infrastructure & Orchestration: Manage containerized environments using Kubernetes or Docker Swarm (including deployment, scaling, and health. Requirements 7+ years of professional experience in Backend development, with minimum 5 years of experience in Go. Experience as a Tech lead/Team lead. Hands-on production experience with Kubernetes. Experience using Go & Operator SDK Experience with AWS. (proven experience developing and maintaining operators for managing resources in AWS) Advantage Proficiency in modern server-side languages such as Node.js, Python or Rust. Experience with GCP or Azure.

Location: San Francisco, California WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE This is an opportunity to serve as a key partner and advisor on Notion’s Business Operations team, working primarily with our Engineering, Product, & Design teams. Business Operations is a cross-functional team that partners with senior leaders across the company, focusing on high-impact strategic projects and analysis. In this role, you’ll work hand-in-hand with leadership to identify, structure, and act on the most challenging strategic and operational questions impacting our business. This role is based in San Francisco, CA. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE - Build trusted relationships with cross-functional leaders to define and implement strategy across all Notion products, driving increased value to our users and our business - Structure complex, ambiguous strategic problems for the Notion leadership team, defining clear hypotheses and building detailed business cases and quantitative models that will inform and influence our approach - Work closely with cross-functional leaders to define and manage key drivers of business performance, identifying areas of opportunity and incorporating them into your work - Develop a comprehensive understanding of our competitive positioning by using, assessing, and developing insights about peer businesses to inform your recommendations - Deeply understand Notion customers and the broader market landscape to uncover insights that inform your recommendations - Create scalable solutions that combine a broad vision for what is possible with an understanding of the practical demands that constrain them SKILLS YOU'LL BRING - 5+ years of strategy experience, including 2+ years of experience in management consulting or a related field - Excellent quantitative and financial modeling skills, with the attention to detail and quality bar required for decisions that affect products and the business - Outstanding executive-level written and verbal communication skills; can operate independently with senior stakeholders and manage relationships, deliverables, and timelines with minimal supervision - Genuine enthusiasm for and proficiency with AI tools; we use AI across the board to move faster and work smarter, and you do too - Hands-on fluency with modern AI tools such as Notion AI, Claude, ChatGPT, or similar; you actively experiment with new models and workflows and use judgment to apply them responsibly - Data self-sufficiency, including working knowledge of SQL and the ability to access, assess, and synthesize relevant data without relying on outside support - Comfort working in a high-growth, constantly changing environment with passion and enthusiasm NICE TO HAVES - Prior experience in strategy and operations in B2B SaaS businesses - Experience with pricing & packaging, especially for AI products Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $150,000 - $175,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Poland OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy We're looking for Senior AI Engineers to design, build and run LLM-powered agents and AI features in production. You'll work across the full lifecycle: from scoping a use case with stakeholders, through architecture and development, to deployment, evaluation and ongoing improvement. This is a hands-on role for engineers who think like product owners: you understand the business problem, define what success looks like in numbers, ship to real users, and own the result after launch. Our stack: Python and TypeScript/Node.js, PostgreSQL, Kafka, Docker, GitHub Actions, AWS. We run multiple LLM providers (Anthropic, OpenAI, Google, AWS Bedrock and others) behind a shared LLM gateway, with MCP for tool access. We work AI-native: agentic coding tools are part of how engineering gets done here, and we provide official Anthropic Claude certification for our engineers. As part of our team, your responsibilities in this role will include: Design and build LLM agents and agentic workflows: tool use via MCP, structured outputs, retrieval (RAG), multi-step orchestration, human review steps where needed. Build and maintain MCP servers and tool layers that give agents governed access to company data and systems. Own quality and cost: evals and golden sets, per-agent telemetry (tokens, cost, latency, accuracy), prompt and model versioning, provider failover and model routing. Ship through CI/CD like any other production service: tests and evals in the pipeline, containerized deploys, monitoring, rollbacks. Contribute to shared platform pieces: the agent template, the LLM gateway, observability. Work directly with business stakeholders to scope, prioritize and validate use cases. Push back when something doesn't need an agent. Use AI coding tools daily. Claude Code is our default; deep experience with a comparable agentic tool also works. You drive the tool, verify its output and catch its mistakes. Our ideal candidate possesses the following skills: 5+ years of software engineering experience, with production systems you've designed, shipped and supported. Proven experience building LLM-based agents or agentic workflows that reached production with real users. Hands-on experience with agent frameworks and SDKs: Claude Agent SDK, Claude Managed Agents, Pydantic AI, LangGraph or similar. You can also explain what you'd build without one. Hands-on experience with MCP and RAG: you've built MCP servers or equivalent tool layers, and retrieval pipelines over real, messy data. Experience with multiple LLM providers and with AWS Bedrock: model selection, routing, fallbacks, cost and rate-limit management. Strong Python and SQL. Comfortable in TypeScript/Node.js. Solid production engineering on AWS: Docker, CI/CD, testing, observability. Product thinking and business focus: you start from the problem and its cost, define success in measurable terms, and own outcomes. Daily use of agentic coding tools (Claude Code, Codex, Cursor or similar), with the judgment to verify what they produce. Clear communication with technical and non-technical stakeholders, in English. Nice to have: LLM observability or gateway tooling (Langfuse, LiteLLM, OpenTelemetry for LLM traces or similar). B2B contact and company data: enrichment, deduplication, matching. Cloud operations or FinOps: monitoring, incident handling, cost management. Event-driven or workflow-engine experience (Kafka, Temporal or similar). Experience replacing no-code or workflow-tool automations with production code. What we offer: Fully remote work format; A collaborative and creative environment that values initiative and experimentation; Paid time off and sick leave; Reduced working hours on Fridays during the summer; Days-off on US national holidays + your birthday; Schedule: 14 PM - 23 PM EEST (Kyiv time).

Location: Germany; United Kingdom At WHOOP, we're on a mission to unlock and inspire performance for life. As WHOOP expands its global footprint, we are hiring a Marketplaces Lead to accelerate marketplace growth in the UK and EU. This individual will serve as a key regional marketing owner, responsible for executing digital campaigns, optimizing marketplace presence, and partnering cross-functionally to deliver performance across e-commerce platforms. You will play a vital role in ensuring WHOOP is positioned as the leading performance technology brand in the UK and EU. This role is based in Ireland or the UK. The successful candidate must be prepared to relocate. RESPONSIBILITIES: - Own regional marketing strategy and execution for key marketplaces across the UK and EU - Localize global campaigns, manage media budgets, and collaborate with the Brand team to ensure creative relevance, cultural resonance, and compliance with marketplace standards - Manage and optimize marketplace presence, including product detail pages (PDPs), brand stores, and merchandising strategies to maximize visibility and conversion - Monitor customer reviews, ratings, and feedback to drive continuous improvement in brand perception and engagement - Plan, execute, and optimize paid digital campaigns across search and display to achieve performance and efficiency goals - Serve as the primary liaison for marketplace partners, distributors, and agencies, ensuring brand consistency and flawless execution - Analyze marketing performance and marketplace trends, providing actionable insights to enhance conversion, engagement, and ROI - Evaluate and develop new marketplace opportunities in collaboration with Sales to expand WHOOP’s regional footprint QUALIFICATIONS: - 5-8 years of experience in digital or performance marketing within Amazon, e-commerce, retail, or consumer marketing - Demonstrated success managing campaigns and product visibility across Amazon or comparable marketplaces - Experience operating in multi-country, cross-functional environments, ideally within the UK and EU - Strong project management and executional skills, with attention to detail and a data-driven mindset - Excellent communication and stakeholder management skills, with comfort aligning regional and global priorities - Proficiency in using performance metrics to inform campaign optimization - Fluency in additional European languages - Passion for fitness, health, and technology - Willingness to travel regionally up to 15% Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The base salary range for this full-time position, if based in the UK, is £69,000 - £102,000. If based in Germany, the base salary range is €77,000 - €116,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Задачи: — Администрировать продуктивные и тестовые кластеры ClickHouse, контролировать состояние шардов, реплик, Distributed-таблиц и ReplicatedMergeTree-таблиц; — Диагностировать replication queue, merges, mutations, inserts, деградацию запросов и проблемы с дисковой подсистемой; — Анализировать системные таблицы ClickHouse и состояние кластера; — Участвовать в изменении топологии кластера: добавление шардов, реплик, серверов, изменение Distributed-таблиц; — Планировать горизонтальное масштабирование ClickHouse-кластера; — Оптимизировать схемы данных, партиционирование, ключи сортировки, TTL, индексы, storage policy и настройки сервера; — Работать с хранением данных: локальные диски, LUN, DAS, hot / warm storage, S3-совместимое хранилище; — Прорабатывать дедупликацию данных, повышение уровня сжатия и механизм токенизации / full text search по событиям; — Настраивать и сопровождать ClickHouse Keeper / ZooKeeper; — Настраивать TLS/SSL для клиентских подключений и межсерверного взаимодействия; — Разрабатывать и проверять backup/restore и disaster recovery; — Настраивать мониторинг, алерты и дашборды по ClickHouse; — Готовить Ansible playbooks / roles, runbook’и, инструкции, чек-листы и технические отчёты. — Администрировать продуктивные и тестовые инсталляции MariaDB; — Контролировать состояние серверов, репликации, соединений, транзакций, блокировок и фоновых процессов; — Настраивать и сопровождать репликацию: master-slave, master-master, GTID-based replication; — Диагностировать replication lag, ошибки SQL thread / IO thread, рассинхронизацию данных и конфликты при master-master-схемах; — Участвовать в миграции MariaDB с master-master-репликации на Galera Cluster; — Настраивать, сопровождать и диагностировать Galera Cluster; — Прорабатывать HA-архитектуру MariaDB: failover, fencing, VIP / proxy layer, split-brain-риски; — Разрабатывать и проверять disaster recovery-сценарии, RPO / RTO и восстановимость резервных копий; — Анализировать производительность: slow queries, EXPLAIN, индексы, locks, deadlocks, buffer pool, connection pool, disk IO; — Оптимизировать конфигурацию MariaDB с учётом нагрузки, объёма данных, RAM, CPU, дисковой подсистемы и сети; — Настраивать TLS/SSL для клиентских подключений и репликации; — Настраивать мониторинг, алерты, дашборды и runbook’и по MariaDB. — Участвовать в расследовании production-инцидентов, связанных с ClickHouse, MariaDB, Linux, сетью или дисковой подсистемой; — Анализировать метрики, логи, системные таблицы, состояние репликации, блокировки, диски, сеть и конфигурации; — Формулировать технические гипотезы, проверять их и отделять первопричину от сопутствующих факторов; — Готовить технические выводы по итогам инцидентов и участвовать в postmortem-разборах; — Разворачивать тестовые стенды ClickHouse и MariaDB для проверки архитектурных решений; — Проверять обновления, изменение топологии, расширение хранилища, storage policy и параметры ClickHouse / MariaDB до применения в production; — Автоматизировать типовые операции через Ansible / Bash / Python / Terraform или аналогичные инструменты; — Взаимодействовать с заказчиками, объяснять технические риски понятным языком, предлагать решения и лидировать технические обсуждения. Требования: — Практический опыт промышленной эксплуатации ClickHouse; — Понимание архитектуры ClickHouse: shards, replicas, Distributed tables, ReplicatedMergeTree, MergeTree family; — Опыт диагностики replication queue, merges, mutations, insert/select latency, деградации запросов и проблем с дисковой подсистемой; — Понимание партиционирования, ключей сортировки, TTL, storage policies, disks, volumes, data skipping indexes; — Опыт изменения топологии ClickHouse-кластера или глубокое понимание порядка и рисков таких изменений; — Опыт настройки TLS/SSL для ClickHouse; — Опыт эксплуатации MariaDB в продуктивной или близкой к продуктивной среде; — Понимание MariaDB, InnoDB, транзакций, индексов, блокировок, deadlocks, isolation levels; — Опыт настройки и диагностики репликации MariaDB; — Понимание GTID, binary logs, relay logs, replication lag, failover и рисков master-master-репликации; — Опыт настройки backup/restore MariaDB и проверки восстановимости резервных копий; — Опыт диагностики производительности MariaDB: slow query log, EXPLAIN, индексы, locks, buffer pool, disk IO; — Опыт эксплуатации Linux-серверов; — Понимание влияния CPU, RAM, disk IO, network и filesystem на работу ClickHouse и MariaDB; — Опыт настройки мониторинга и алертов для ClickHouse, MariaDB и инфраструктуры; — Опыт работы с Prometheus, Grafana, Zabbix или аналогичными системами мониторинга; — Опыт автоматизации через Ansible, Bash, Python или аналогичные инструменты; — Умение аккуратно проводить изменения в production: план работ, оценка рисков, rollback-план, проверка результата; — Умение писать техническую документацию: инструкции, runbook’и, чек-листы, postmortem-отчёты. Желательные требования: — Опыт или уверенное понимание Galera Cluster; — Опыт эксплуатации ClickHouse и MariaDB в составе SIEM, SOC, log management, observability, telemetry или других высоконагруженных систем; — Опыт работы с большими объёмами данных: десятки или сотни ТБ; — Опыт работы с ClickHouse Keeper или ZooKeeper; — Опыт эксплуатации ClickHouse / MariaDB на bare metal; — Опыт работы с LUN, DAS, локальными дисковыми массивами и S3-совместимыми объектными хранилищами; — Опыт нагрузочного тестирования ClickHouse и MariaDB; — Опыт построения процедур disaster recovery; — Опыт подготовки архитектурных и эксплуатационных документов для заказчиков; — Опыт работы с ProxySQL, MaxScale, HAProxy, Keepalived, Pacemaker / Corosync или аналогичными решениями; — Опыт проведения регламентных работ с минимальным downtime; — Опыт аудита продуктивных инсталляций у заказчиков. Условия: — Постоянная занятость; — Работа с продуктивной, тестовой и лабораторной инфраструктурой; — Взаимодействие с командой эксплуатации, инженерами SIEM, разработчиками, архитекторами и техническими представителями заказчика; — Участие в планировании изменений, разборе инцидентов и развитии архитектуры хранения данных.

Задачи: — Техническое руководство ИИ-командой из 7 человек — Разработка агентной системы для врачей, включающей сбор анамнеза, саммаризацию медицинских карт и создание драфтов заключений — Опционально people management Требования: — Сильные технические навыки в области искусственного интеллекта Условия: — Удалённая работа — Полная занятость — Зарплата от 500 000 ₽ в месяц Компания Лучи предоставляет ДМС, обслуживает более 1 млн застрахованных и имеет собственную телемедицинскую клинику.

Location: Austin, in-person VP of Marketing Location: Austin, TX - In Office Department: Marketing Reports To: CRO About inKind inKind is transforming the way restaurants access growth capital and build relationships with their guests. Sitting at the intersection of hospitality, fintech, consumer technology, and loyalty, our platform helps restaurant operators grow while giving consumers a better way to discover, experience, and engage with restaurants. We are entering our next stage of growth, and our ambition is significant: to establish inKind as the market-leading brand in dining and become one of the most recognized and relevant consumer brands in hospitality. We're looking for a VP of Marketing who has experienced hyper-scale before - someone who understands what it takes to take a rapidly growing company and turn it into a category-defining, nationally recognized brand. Role Summary The VP of Marketing will own the strategy, execution, and continuous optimization of inKind's marketing function across growth, brand, lifecycle, acquisition, retention, content, partnerships, and product marketing. This is a critical leadership role for the next stage of inKind's growth. We want someone who has seen and helped lead hyper-scale firsthand and understands how the marketing strategy, organization, channels, brand, technology, and operating model need to evolve as a company moves from high growth to true market leadership. Your mandate is bigger than generating leads or running campaigns. You will help turn inKind into a market-leading consumer brand, creating the awareness, affinity, customer growth, and engagement required to make inKind synonymous with discovering and experiencing great restaurants. This is not a role for someone who wants to operate purely at the strategy level. You will set the vision while remaining deeply involved in execution - understanding how channels perform, how consumers behave, where the funnel can improve, what the brand stands for, and where we should place our next bet. You will combine brand building with commercial performance, ensuring every marketing investment contributes to sustainable growth and long-term brand equity. What You'll Own Hyper-Scale Growth Build the marketing strategy required to drive inKind through its next paradigm of rapid growth. Bring firsthand experience of what changes when a business moves from growth into hyper-growth - from channels and organizational structure to processes, technology, measurement, and brand investment. Identify the growth engines capable of taking inKind from today's scale to the next order of magnitude. Build repeatable, scalable acquisition and engagement models rather than relying on isolated campaigns. Anticipate the capabilities, talent, systems, and infrastructure Marketing will need before growth creates the requirement. Balance aggressive growth with disciplined economics and sustainable customer value. Growth & Customer Acquisition Own the overall strategy for consumer growth, acquisition, activation, engagement, and retention. Build and continuously optimize a diversified acquisition strategy across paid, organic, referral, partnership, local, and emerging channels. Establish clear performance expectations across the marketing funnel and identify opportunities to improve conversion at every stage. Own key growth metrics including CAC, conversion, activation, retention, repeat behavior, frequency, and LTV. Develop scalable growth loops that leverage inKind's restaurant network, consumers, partners, and product. Test aggressively, learn quickly, and scale what works. Build a Market-Leading Brand Own the ambition of transforming inKind from a rapidly growing company into a nationally recognized, market-leading consumer brand. Define and evolve the inKind brand strategy, positioning, voice, and creative direction. Establish a clear point of view on what inKind should stand for in the minds of consumers. Build awareness, consideration, preference, and affinity at scale. Develop breakthrough campaigns and brand moments capable of expanding inKind beyond its existing audience. Build a brand that consumers actively recognize, trust, talk about, and want to engage with. Ensure brand investment and growth marketing work together rather than operating as separate disciplines. Identify opportunities for inKind to define and lead its category. Establish consistent and distinctive brand experiences across product, digital, social, restaurant, partnership, experiential, and corporate touchpoints. Lifecycle, CRM & Retention Own lifecycle marketing across the complete customer journey. Develop sophisticated segmentation and personalization strategies based on customer behavior and data. Improve onboarding, activation, engagement, frequency, reactivation, and retention. Drive continuous experimentation across messaging, offers, timing, channels, and customer segments. Partner with Product and Data to identify behavioral signals and turn them into actionable marketing programs. Ensure lifecycle marketing becomes a meaningful driver of customer LTV and sustainable growth. Optimization & Analytics Build a marketing organization where data drives decisions. Establish clear dashboards and KPIs across channels, campaigns, customer segments, brand health, and the overall marketing funnel. Regularly analyze performance and identify where resources should be increased, reduced, or redirected. Develop a rigorous testing framework across creative, audience, channel, offer, landing page, and customer experience. Understand not simply what happened, but why it happened and what we should do next. Translate marketing performance and consumer behavior into clear recommendations for Executive Leadership. Create the measurement frameworks necessary to understand both short-term performance marketing and long-term brand impact. Product & Partner Marketing Partner closely with Product to ensure customer insights influence the product roadmap and go-to-market strategy. Develop positioning and go-to-market plans for new products, capabilities, markets, and strategic partnerships. Create programs that simultaneously drive value for consumers, restaurant partners, and inKind . Ensure major launches have clear audiences, messaging, distribution strategies, and measurable success criteria. Identify opportunities where product capabilities themselves can become powerful acquisition, engagement, and brand-building mechanisms. Marketing Leadership & Execution Set the overall marketing strategy while remaining close to the work. Build, lead, coach, and scale a high-performing marketing organization capable of operating in a hyper-growth environment. Determine what the marketing organization needs to look like at 2x, 5x, and 10x today's scale. Establish clear ownership, priorities, goals, and accountability across the team. Evaluate the existing marketing organization, capabilities, agencies, technology, processes, and investment strategy and determine what needs to evolve. Manage marketing investment with a strong focus on incremental impact, scalability, and ROI. Move comfortably between executive-level strategy and detailed campaign, creative, channel, or performance discussions. Create a culture of experimentation, urgency, creativity, accountability, and continuous improvement. Who You Are You've seen hyper-scale: You have operated inside a company during a period of exceptional growth and understand what needs to change as the organization scales. You've built brands, not just campaigns: You understand how a growing company becomes a recognizable, differentiated, market-leading brand. Strategic and hands-on: You can build a multi-year marketing strategy and dive into campaign performance the same day. Commercially minded: You think about marketing through the lens of revenue, growth, customer behavior, market share, and enterprise value. Brand + Growth: You believe exceptional brand building and measurable performance should reinforce each other. Data-driven: You're comfortable interrogating dashboards, funnels, cohorts, CAC, LTV, retention, conversion, and channel performance. Customer obsessed: You have a deep curiosity about why consumers behave the way they do and what creates genuine brand affinity. Highly experimental: You naturally think in hypotheses, tests, results, and iteration. Builder mentality: You're energized by building the organization and capabilities required for the next stage rather than simply managing what already exists. High agency: When you identify an opportunity or problem, you take ownership and move quickly. Qualifications 10+ years of progressive marketing experience, including significant senior leadership responsibility. Firsthand experience operating through hyper-growth or hyper-scale, ideally within a business that achieved significant national consumer adoption. Demonstrated experience helping transform a growing company into a market-leading or category-defining brand. Experience within a high-growth consumer, marketplace, fintech, hospitality, loyalty, e-commerce, or technology business. Demonstrated success scaling consumer acquisition and retention. Strong experience across growth marketing, brand, lifecycle/CRM, customer segmentation, and performance optimization. Proven ability to build and scale high-performing marketing organizations. Strong analytical capabilities and experience using customer and performance data to drive decisions. Experience managing significant marketing investments and evaluating channel-level ROI. Strong executive communication and cross-functional leadership skills. What Success Looks Like Within your first year, you will have: Established a clear strategy for taking inKind from high growth toward true market leadership. Significantly increased awareness and consideration of the inKind brand. Created a clear and differentiated position for inKind within the market. Built scalable acquisition engines capable of supporting the company's next stage of growth. Improved customer acquisition efficiency and funnel conversion. Increased customer activation, engagement, frequency, retention, and LTV. Strengthened lifecycle, personalization, and customer segmentation capabilities. Established clear marketing and brand dashboards, experimentation frameworks, and performance accountability. Built the team, systems, processes, and capabilities required to support hyper-scale. Created stronger integration between Marketing, Product, Data, and commercial teams. Put inKind firmly on the path to becoming the market-leading consumer brand in its category. Why inKind This is an opportunity to join inKind at an inflection point. The foundations have been built. The business is scaling rapidly. The opportunity now is to take that momentum and build a brand with national awareness, significant consumer relevance, and category leadership. We're looking for someone who has experienced that journey before and wants to help do it again—this time with the opportunity to shape the strategy, organization, brand, and growth engine behind it. You'll have the opportunity to build a marketing organization and brand capable of defining the next stage of inKind's growth - and ultimately help make inKind synonymous with how people discover and experience restaurants. Who we are: inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards. Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat. Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community. inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions. By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our Privacy Policy . For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.

Location: Paris, France Workplace: Hybrid 🩺 Why Prévenir Prévenir is a new Occupational Health and Prevention Service (SPSTI) in the Île-de-France region. Our ambition is to rethink occupational health in order to improve its impact on employees’ lives and the experience of healthcare professionals, leveraging Alan’s technology. Our first medical centre has opened at 117 Quai de Valmy, 75010 Paris, and this is just the beginning! 👉 To learn more about what day-to-day life is like at Prévenir, click here https://prevenir.fr/carrieres. ⭐ The role, concretely Are you excited about building, structuring and scaling HR operations in a company that's just getting started? You will join Prévenir at a very early stage and help build the foundations of our People and administrative operations as the company scales. This role is particularly suited to someone who has already experienced a fast-growth environment, whether in a start-up, scale-up or during a 0-to-100 journey. We're in the early chapters: this isn't about running existing processes — it's about creating them from scratch so they hold up at much larger scale. The role brings a product mindset to People operations, where every key moment of the employee experience is carefully designed, with a constant focus on simplicity and automation. You'll work closely with Lucie, who makes the final calls depending on topic complexity and supports you as you grow into autonomy. Your time is split between: - Employee journey: onboarding, probation-period tracking, setting up and running performance reviews, feedback processes, and monitoring team engagement. - Documentation & operational efficiency: writing clear, user-centric documentation, spotting friction, simplifying or automating recurring processes. You leverage AI to multiply the impact of your work. - People admin: leave and absence management, payroll back-and-forth, contracting and employee administrative follow-up, onboarding formalities and affiliations (health/provident insurance, occupational health), GDPR compliance. - Operational finance: expense reports, preparing and sending accounting documents to Impulsa, preparing routine filings (including VAT). Over time, this person will take ownership of payroll management in coordination with our accounting partner, with training and support. 👤 The profile we're looking for Essential: - At least 5-6 years of experience in People Ops, very hands-on, and comfortable with admin topics (e.g., managing the relationship with an accounting firm) - Previous experience in a fast-scaling company, start-up or scale-up, ideally having helped build or scale People processes during a period of significant growth. - Business curiosity: genuinely interested in what's happening on the business side, and able to connect your work to where the company is heading - Versatility across People and Corporate/Admin topics, with a strong People focus - Rigour and rock-solid attention to detail - Autonomy: you don't wait to be told there's a problem — you spot it, bring a solution, and know when to loop someone in on the tricky ones - Demonstrated interest in automating and improving recurring processes, and genuine enthusiasm for AI - Comfort interacting with a wide range of stakeholders, including senior profiles when needed - Fluent English (written and spoken) to interact with the Alan team - Based in Paris or the Île-de-France region, with the ability to work onsite regularly, ideally three days per week or more. Ideally: - Experience in MedTech or in a start-up / scale-up - Sensitivity to the medical world (professional or personal) - Note: a 100% Occupational Health background may not be the right cultural fit, but worth testing 🙏 What we offer - Location: 117 Quai de Valmy, Paris 10th, in a brand-new centre designed to support high-quality practice - Base salary: between €53,000 and €61,000 gross per year, depending on experience and level - Profit-sharing scheme: 10%, in line with Prévenir’s framework - Benefits: daily transport costs covered, company restaurant, RTT days and regular team events

Задачи: — Разрабатывать backend-сервисы на C++20 для электронной трейдинговой платформы. — Работать с логикой переговоров и исполнения сделок. — Разрабатывать интеграции с внутренними и внешними системами. — Работать с микросервисной и распределенной архитектурой. — Участвовать в проектировании новой функциональности. — Разбираться с проблемами в production вместе с QA и Support. — Работать в международной команде разработчиков и представителей бизнеса. Требования: — 5+ лет коммерческой разработки на C++. — Сильный C++17/20. — Хорошее понимание STL, templates и generic programming. — RAII, object lifetime, data structures & algorithms. — Базовое понимание multithreading и concurrency. — Опыт разработки под Linux. — Опыт работы со сложными backend / distributed systems. — Умение самостоятельно разбираться в проблемах, сообщать о блокерах и нормально работать с командой. — Английский B2+. Будет большим плюсом: — Опыт в electronic trading / financial markets. — Знание FIX, market data, exchanges, order management. — Опыт с fixed income / equities / derivatives. — Опыт с FlatBuffers / Protobuf. — Опыт с Redis, messaging / pub-sub. — Знание Python. — Опыт с CMake / Conan. Условия: — Долгосрочная работа над большой production-системой, без коротких проектов и bench. — Международная команда сильных C++ инженеров. — Полностью удаленный формат работы. — Локации: Польша, Португалия, Испания, Грузия. — Релокационный пакет в Польшу.

Location: London, England; Remote, Europe; Remote, Asia; Remote, US Workplace: remote About us   Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?   We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.   Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally   Our culture   We build trusted products that help people access and discover economic opportunities.   We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.   We’re a global team building products people can actually use, turning complex technology into something simple and reliable.   We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.   About the Role Aave is looking for a Protocol Security Researcher to help build its internal protocol security function. The role sits at the intersection of smart contract security, protocol design, adversarial research, and AI-assisted review. You will help assess major protocol changes before deployment, maintain security context across Aave’s deployed systems, and reason about the risks introduced by critical dependencies, integrations, and Aave-adjacent infrastructure. This is not a narrow audit role. The goal is to improve Aave’s ability to understand and reduce protocol risk continuously. How you can make an impact: Review major Aave protocol changes before external audit or deployment Perform attacker-driven analysis of smart contracts, protocol mechanisms, and integrations Participate in design and architecture discussions early enough to influence security-relevant decisions Identify risks in Aave-adjacent systems, including assets, bridges, oracles, adapters, and critical dependencies Contribute to AI-assisted security tooling and evaluate its effectiveness in real review workflows Turn review findings into reusable knowledge, invariants, assumptions, and testing or monitoring ideas Work with monitoring and incident response teams when review findings imply operational detection or response needs Collaborate with external auditors by helping define scope, known risks, and areas of concern Let's connect if you have: 5+ years of relevant security experience Strong smart contract security background Ability to independently review complex codebases and reason about protocol-level failure modes Attacker mindset: you can move from “this looks wrong” to “this is how it could be exploited” Strong understanding of DeFi mechanisms, including lending, liquidations, accounting, oracles, collateral, governance, and integrations Evidence that you are actively using AI to improve security research, review quality, or review throughput Clear written communication: you can explain risk, impact, uncertainty, and trade-offs to engineers and non-security stakeholders Good judgment about severity, exploitability, and when a finding matters Nice to haves: Experience with formal methods, fuzzing, invariant testing, or custom security tooling Experience building internal tools for security review, code understanding, or knowledge management Experience working with external audit firms or leading audit engagements Familiarity with governance payloads, upgrade systems, permissioning, and incident response Open-source security research, published findings, CTFs, bug bounties, or prior public vulnerability research Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!   Equal opportunities statement:   Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.

Задачи: — Разработка и поддержка инфраструктуры проектов в Timeweb Cloud. — Развитие Infrastructure as Code с использованием OpenTofu / Terraform. — Разработка и поддержка Ansible-ролей и playbook'ов. — Настройка и поддержка Docker / Docker Compose окружений. — Разработка и поддержка GitLab CI/CD пайплайнов для инфраструктуры и приложений. — Настройка сетевой инфраструктуры: VPC, NAT, firewall, reverse proxy, DNS, SSL/TLS. — Поддержка stage и production окружений. — Настройка и развитие мониторинга, логирования и алертинга на базе Prometheus, Grafana и Loki. — Участие в расследовании инфраструктурных проблем и инцидентов. — Автоматизация инфраструктурных и эксплуатационных задач. Требования: — Уверенное знание Linux. — Опыт работы с Docker и Docker Compose. — Опыт работы с Terraform / OpenTofu или другими IaC-инструментами. — Опыт работы с Ansible. — Опыт построения и поддержки CI/CD пайплайнов. — Понимание сетей: TCP/IP, DNS, HTTP/HTTPS, NAT, firewall. — Опыт работы с nginx, Angie, Traefik или другими reverse proxy. — Понимание принципов работы PostgreSQL, Redis и других типичных сервисов веб-приложений на инфраструктурном уровне. — Опыт работы с Git. Будет плюсом: — Опыт работы с Timeweb Cloud или другими облачными провайдерами. — Опыт работы с GitLab CI/CD и self-hosted GitLab. — Опыт работы с Prometheus, Grafana, Loki, Grafana Alloy. — Опыт работы с Nexus или другими registry/repository manager'ами. — Опыт построения инфраструктуры для PHP, Node.js или Go-приложений. — Опыт работы с RabbitMQ, Centrifugo и другими инфраструктурными компонентами веб-приложений. — Опыт настройки security-проверок инфраструктурного кода: Checkov, Gitleaks, Trivy и аналоги. — Опыт работы с Kubernetes.

Location: European Union Workplace: Remote ABOUT PLAYSON Playson builds premium casino games and platform solutions for operators worldwide. Our products reach millions of players across regulated markets, and we ship frequently - which means our certification and compliance evidence has to be as well-engineered as the games themselves. We are hiring a Software Developer, Compliance, to own that engineering: a pipeline that lets us ship faster and safer, and a defence of the platform and the games that holds up in front of a lab, an ISO assessor, and a future SOC 2 auditor. About the role You are a software developer sitting inside compliance. You will build and continuously evolve a secure compliance pipeline so we can ship games and platform changes faster and safer - and you will be the technical person who defends what we shipped when an auditor, a certification lab, or a regulator asks. The scope is not games alone. You will stand in front of game certification labs, and you will also defend the platform: ISO certification of our systems and the evidence work that leads into a future SOC 2 audit. In every case, the job is the same. You produce the proof. You walk the auditor through it. You answer the question that was asked, with the evidence that was requested, and you stop there. You will own the technical side of game certification. You take a game math package from the review channel to the lab, you produce the evidence the lab needs - build hashes, PAR sheets, configuration snapshots, version manifests - and you answer the lab's technical questions yourself, without a developer sitting next to you. When a certificate comes back, you are the person who confirms every deficiency is closed before the game is allowed past the pre-release gate. Between lab submissions, you treat the pipeline as a product. Manual evidence collection, one-off screenshots, and tribal knowledge are the things you replace. You automate controls, tighten the audit trail, and shorten the path from "ready to ship" to "ready to show an auditor" without weakening the bar. Faster and safer at the same time is the point of this role - not one at the expense of the other.   WHAT WE'RE LOOKING FOR - You are a developer first. 3+ years writing production code, comfortable reading someone else's codebase and forming your own opinion about what it does. You are not a documentation coordinator who learned some technical words - Strong Node.js and TypeScript. Our game math packages, engine integration, rules and bets migrations, test suites, and compliance automation are all JavaScript-side. You will read game math code and verify that what it does matches what we told the lab it does - and you will write the tooling that makes that check repeatable - You know what it takes to build certified products. You have worked for an iGaming game provider, a lottery, or another business where products require certification. You understand how that shapes development, testing, and releases, and why the code and supporting evidence need to stay aligned. - You build pipelines, not checklists. You have taken a manual, high-stakes process and turned it into something engineered: automated evidence, versioned artefacts, gates that fail closed - You can read data and write queries. SQL against a production analytics store, log investigation, understanding a metrics pipeline well enough to tell a real control failure from a broken dashboard - Composure in front of an auditor. In a lab session, an ISO assessment, or a future SOC 2 walkthrough, you answer the question that was asked with the evidence that was requested. You communicate with auditors and certification labs precisely and factually. You provide complete evidence for the question or control being assessed, avoid speculation, and escalate regulatory interpretations to the Head of Compliance - You know where your authority ends. When a question moves from technical fact to regulatory interpretation or commercial consequence, you route it to the Head of Compliance instead of improvising - You write clearly and permanently. Compliance evidence is read years later by people who were not in the room. Your documentation has to survive that - You are comfortable saying no. You will be the person telling a squad, under release pressure, that their change does not pass the gate. That conversation needs to be calm, specific, and final - Precise by temperament. You check the version number rather than remembering it. You are not bored by an audit trail     NICE TO HAVE - Direct dealings with a certification lab (GLI, BMM, eCOGRA, iTech Labs, or similar) or a gaming regulator - Hands-on evidence work for ISO 27001, SOC 2, or an equivalent information-security audit - Understanding of RNG, RTP mathematics, and how statistical certification evidence is produced - Familiarity with multi-jurisdiction licensing (UKGC, MGA, and regulated EU and LatAm markets) - Observability and alerting tooling - Datadog or equivalent, including building automation on top of it rather than just reading dashboards - Experience with change-management controls, audit trails, and segregation-of-duties models - Incident response experience, particularly where the incident had a regulatory or audit dimension     WHAT YOU CAN EXPECT ON THIS ROLE - A role with real authority: you hold gate sign-off, and a release does not go past you without it - Genuine engineering work - you own the compliance pipeline as a product, not a pile of checklists with a technical title - Direct exposure to certification labs, ISO assessors, and the path to SOC 2 - rare and portable experience - Close collaboration with math, QA, platform, and SRE across games and the platform - A compliance function that is being built up deliberately, with room to shape how it works WHAT WE OFFER - Competitive Salary - Quarterly Bonuses - Unlimited Paid Time Off - Unlimited Paid Sick Leave - Remote & Flexible Working - Private Medical Insurance - Financial Support for Life Events - Professional Development Budget - International Exposure - Regular Company Events *Benefits may vary depending on location and contractual agreement Join us today!   By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Director of Product Security and Incident Response Location: Remote US Compensation Range: $200,000.00 to $210,000.00 plus bonus and equity What You’ll Do: As a Staff CSIRT Analyst, you will be the cornerstone of Huntress’ internal security resilience. You will act as the primary internal escalation point from our SOC, ensuring we protect ourselves with the same rigor and products we use for our customers. In this role, you will strategize with leaders across multiple functions to identify work streams and own the end-to-end incident response lifecycle. You will guide teams, determine key milestones, and proactively anticipate blockers that could hinder our response capabilities. Responsibilities: Incident Response & Triage: Lead the identification, triage, and validation of security incidents through various telemetry sources, acting as the ultimate escalation point for the SOC. Strategic Preparedness: Drive organizational incident readiness by designing and executing practical response exercises (tabletops and purple teaming) to ensure first responders are prepared at all levels of our organization. Telemetry Optimization: Partner with engineering, product security, and detection engineering teams to tune existing telemetry sources to a high true-positive rate, reducing noise and increasing detection efficacy. Offensive Security Partnership: Collaborate closely with the Offensive Security team to identify visibility gaps and ensure proper coverage against modern threat actor TTPs. Partner with product security, engineering, detection engineering, and other applicable business units to close these gaps rather than treating them as a blocker. Continuous Improvement & Leadership : Lead cross-functional Post-Incident Reviews (PIRs) to extract critical lessons learned; own the lifecycle of resulting remediation tasks, driving specific tooling and process enhancements that harden organizational defenses and response against future threats. Stakeholder Communication: Develop and present comprehensive reports and "lessons learned" to stakeholders at all levels following major incidents or exercises. Documentation: Create and maintain playbooks, system configurations, and incident response standards to ensure scalability and supportability. What You Bring To The Team: Experience: 8+ years of experience in Incident Response, SOC Operations, or Digital Forensics (DFIR). Technical Expertise: Advanced knowledge of EDR/MDR platforms, log aggregation (SIEM/ELK), and cloud security environments (AWS/Azure/M365). Problem Solving: Proven ability to articulate the root cause of complex problems using first principles and translate insights into technical solutions. Strategic Thinking: Experience leading small project teams and aligning tech stacks across functions. Communication: Exceptional ability to convey complex technical incident details to both technical teams and executive leadership. Tooling: Familiarity with automation/SOAR platforms and documentation tools like Confluence, Jira, and Lucid Chart. Mindset: A proactive, forward-thinking approach to security with a passion for building "stewardship of culture" through inclusive and actionable security behaviors. What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: United Kingdom, London Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role overview We are seeking a Senior Localisation Quality Engineer, a highly skilled and innovative individual who brings together design-phase product thinking, software engineering expertise, localisation awareness, and technical problem solving. The role builds on the core responsibilities of a Senior Localisation QA Engineer, combining strong localization quality expertise with software engineering, automation, and earlier involvement in the product design and development lifecycle. This role is ideal for someone who has worked closely with design teams in Figma, has experience reviewing and validating designs before implementation, understands how localisation impacts product and UI design, and can build scalable technical solutions to improve quality across the product lifecycle. You will partner with design, engineering, product, and localisation teams to identify risks early, improve design quality and localisation readiness, and create tools, systems, and solutions that enable faster and smarter delivery. Rather than focusing only on post-implementation testing, this role emphasises early engagement in the design phase, including reviewing Figma files, prototypes, design systems, user flows, and content structures to ensure they are scalable, testable, and ready for localisation across languages and regions. You will also contribute as a hands-on engineer, building software, automation, integrations, and AI-driven solutions such as agents, assistants, or plugins that improve workflows, validation, and quality decision-making. The ideal candidate combines strong software development skills, experience working with design systems and Figma-based workflows, practical understanding of localisation and internationalisation, and hands-on interest in engineering solutions to product and quality challenges. Responsibilities Design Systems, Figma & Early Product Quality - Partner with designers, product managers, engineers, and the wider Localisation team to help identify localisation risks early in the design phase. - Support the Localisation team by reviewing Figma designs and providing technical and design expertise to improve localisation readiness before implementation. - Help the Localisation team identify and address design risks such as text expansion, truncation, layout issues, bidirectional languages, locale-aware components, and cross-market scalability. - .Build and improve tools, automation, and processes that enable Localisation QA to identify issues earlier and at scale, including automated design and content validation, screenshot capture, localisation readiness checks, and quality validation across languages and regions. - Work with the wider Localisation team to define best practices and guidance that help designers and engineers create products that are ready for localisation from the start. - Collaborate with design teams on design systems, UI patterns, and content structures to improve quality and reduce downstream issues before code is written. - Help define quality expectations, localisation considerations, and implementation guidance directly from design artefacts and product requirements. Localisation Quality & Testing - Perform hands-on Localisation QA testing across multiple languages, platforms, products, and regions, including linguistic, functional, visual, and internationalisation testing. - Lead and support complex localisation quality initiatives, while contributing directly to day-to-day testing when needed. - Develop and improve localisation test strategies covering linguistic, functional, visual, and internationalisation quality. - Investigate complex localisation and internationalisation issues and work with engineering, design, product, and localisation teams to identify root causes and appropriate solutions. - Help define localisation quality standards and ensure localisation considerations are integrated throughout the product development lifecycle, from design through implementation and release. Software Engineering & Technical Solutions - Design and develop software, internal tools, automation, and reusable services that improve product quality, design validation, and workflow efficiency. - Build scalable software solutions that support validation of product experiences across design, development, and release stages. - Contribute to codebases, frameworks, and technical infrastructure that improve quality signals, design consistency, and localisation support. - Partner with software engineers to improve feature readiness, system testability, and quality-by-design practices. - Integrate validation and quality workflows into modern development environments and CI/CD pipelines where appropriate. Automation, Tooling & Process Improvement - Identify opportunities to reduce manual work and improve localisation and product quality across design, engineering, and localisation workflows. - Design and build tools, automation, integrations, or other technical solutions that help teams review designs, validate content, detect issues, and improve workflows. - Choose the right technical approach for each problem, which may include traditional automation, scripts, plugins, APIs, AI/LLMs, or existing internal tools. - Develop solutions that help identify localisation and quality issues earlier in the product lifecycle and provide faster feedback to teams. - Prototype and test new approaches, measure their value, and develop successful solutions so they can be used by the wider Localisation team and potentially other teams. Cross-Functional Leadership - Act as a bridge across design, engineering, product, and localisation teams, helping align quality, scalability, and user experience goals. - Communicate clearly with both technical and non-technical stakeholders, translating complex issues into actionable recommendations. - Influence teams toward a shift-left, design-led quality approach. - Contribute to planning, design reviews, implementation discussions, and release readiness with a focus on preventing issues early. - Provide technical guidance and mentorship to members of the Localisation team, sharing engineering, automation, localisation, and quality best practices. - Promote a culture of innovation, technical excellence, and continuous improvement. Qualifications Education BS/BA in Computer Science, Engineering, Human-Computer Interaction, Design Technology, or a related field, or equivalent practical experience. Experience - 5+ years of experience in software engineering, design technology, quality engineering, localisation engineering, or related product development roles. - Strong hands-on experience in software development, with the ability to build tools, systems, integrations, or automation that solve real product challenges. - Experience working closely with design teams and Figma workflows, including reviewing designs, prototypes, component systems, and user journeys before implementation. - Experience validating or testing Figma designs for quality, scalability, localisation readiness, and implementation feasibility. - Practical understanding of localisation and internationalisation principles in digital products. - Experience with localisation quality or testing across multilingual products, platforms, or regions. - Strong programming skills in one or more languages such as Python, JavaScript, TypeScript, or Java. - Hands-on experience building or experimenting with AI agents, plugins, copilots, or intelligent workflow tools. - Experience with APIs, structured data, system integrations, and modern software development practices. - Familiarity with developer collaboration tools such as GitHub, JIRA, and Confluence. - Strong understanding of product development lifecycle, Agile methodologies, and cross-functional delivery models. Soft Skills Excellent written and verbal communication skills. Strong product thinking and problem-solving ability. Comfortable operating across design, engineering, product, and localisation domains. Self-motivated, adaptable, and effective in a fast-paced environment. Strong organisational and stakeholder management skills. Desired qualifications Experience with Figma design systems, component libraries, and design-to-development workflows. Experience creating or contributing to Figma plugins, design validation tools, or workflow extensions. Experience building AI agents, assistants, or plugins for design, engineering, content, or localisation use cases. Experience influencing product quality earlier in the lifecycle through design review and engineering collaboration. Familiarity with multilingual product development, translation workflows, or international launch readiness. Experience in video games, consumer technology, digital entertainment, or large-scale product environments. Fluency in one or more non-English languages is a plus. What We Offer The opportunity to shape next-generation quality, localisation, and design-to-development practices. A dynamic and inclusive workplace where technical excellence, collaboration, and global impact thrive. Competitive compensation, performance bonuses, and comprehensive benefits. Career growth opportunities in a forward-looking engineering environment focused on quality, localisation, automation, intelligent systems, and early product excellence. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Hungary; Serbia; Montenegro; Portugal Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are Native or fluent speaker in Dutch or German (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working. Up to 24.000 EUR Gross base salary x year - depending on experience Up to 15% monthly bonus linked to individual and team performance. Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. B2B Contract Working Hours and Flexibility: 7-day operational support model - usually from Monday to Friday Weekend work required once per month / every 6 weeks, with advance scheduling Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET Hiring process for this role: Application review Technical Online Assessment - 2 business days Phone Etiquette Test (mock call with an AI agent) - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Romania; Serbia; Montenegro; Hungary; Portugal Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are Native or fluent speaker in Dutch or German (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working. Up to 24.000 EUR Gross base salary x year - depending on experience Up to 15% monthly bonus linked to individual and team performance. Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. B2B Contract Working Hours and Flexibility: 7-day operational support model - usually from Monday to Friday Weekend work required once per month / every 6 weeks, with advance scheduling Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET Hiring process for this role: Application review Technical Online Assessment - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Bulgaria Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are Native or fluent speaker in Dutch or German (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working. Competitive salary. Up to 15% monthly bonus linked to individual and team performance. Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. Salary from 18.000 EUR to 24.000 EUR based on experience b2b freelancer contract Working Hours and Flexibility: 7-day operational support model - usually from Monday to Friday Weekend work required once per month / every 6 weeks, with advance scheduling Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET Hiring process for this role: Application review Technical Online Assessment - 2 business days Phone Etiquette Test (mock call with an AI agent) - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Greece Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are Native or fluent speaker in Dutch or German (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working Salary from 18.000 EUR to 24.000 EUR based on experience Up to 15% monthly bonus linked to individual and team performance. Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. b2b contract Working Hours and Flexibility: 7-day operational support model - usually from Monday to Friday Weekend work required once per month / every 6 weeks, with advance scheduling Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET Hiring process for this role: Application review Technical Online Assessment - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.