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Location: Remote-Friendly (Travel Required) | San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Claude is trained and served on hardware in data centers Anthropic operates and in sites partners build and run for us. DCSE secures that footprint: the sites, the hardware moving through them, and the people and vendors who touch it. Security at that scale runs on data, and you'll be the engineer who owns it and the systems that produce it: component-level hardware inventory and chain of custody, fed by software that runs at our sites and on hosts, and continuous control monitoring, with the posture calculations that decide what each site is cleared to run. You set the architecture, agree schemas and interfaces with the teams, operators and vendors that own the sources, build the pipelines, stores and tools, and run what you ship. The goal is security that runs itself: custody, access and evidence verified continuously from records, with tools and AI agents doing the reviews. We favor simple, standard controls and tools that can be verified over elaborate ones. We use Claude throughout our engineering workflow and expect you to as well. You'll work with the rest of DCSE, including the engineers on its security monitoring platform, with Anthropic's compute and data center operations teams, and directly with data center operators, hardware vendors and logistics providers. The role is based in San Francisco, with remote applicants in the US considered, and involves regular travel to data center sites, which are critical infrastructure. Key responsibilities Hardware inventory and chain of custody: own the component-level record of what hardware exists, where it is and who has handled it: the data model, the pipelines that join inventory and custody events from many source systems, change history on every record, and the tamper-evident stores behind it Tools, automation and AI agents: build the tools and agents the team runs on this data: reconciliation, audit evidence exports, custody checks. When a review keeps costing people time, you build the tool or agent that retires it Custody workflows and field software: build the workflows and the site and host software that capture custody events as they happen (a receipt, a move, a data wipe, a decommission) and enforce who is authorized to record them Continuous control monitoring and posture: own the pipelines that turn check outcomes, assessment results and findings into per-control and per-site measures over time, against the compliance frameworks we and our partners are assessed against, and the posture calculation that decides what a site is cleared to run Data quality: build coverage checks, reconciliation against sources and alerts on a silent or drifting feed, so a wrong or missing record is caught the same day; own retention and access controls on the records Integration and reporting: agree schemas and interfaces with the engineers who run the security monitoring platform, and build the query surfaces and reports the team, site leads and leadership use directly Minimum qualifications Have designed and run production data systems (relational schemas, change data capture, batch or streaming pipelines and the services around them) and kept them correct: coverage measured, records reconciled against the source, alerts on silence, and a design that expects records to get corrupted or lost Have integrated with systems you did not control (inventory tools, ticketing systems, vendor APIs) and built data models that outlive any one source Have shipped software that runs outside a central service (host agents, site-local services, edge collectors) and kept it correct in the field, or built metrics a team made decisions on and defended them when challenged Have worked hands-on with data about physical assets or security controls: a hardware fleet, data center or supply chain inventory, asset custody, or the control and evidence data of a security or compliance program Read and review other people's code, and build with AI coding agents using Git and code review Own a domain end to end: set the approach, design and build it with the teams and vendors whose systems it depends on, and run it as something people use every day Write SQL and at least one general-purpose programming language well Preferred qualifications Experience with asset management, supply chain or warehouse systems where serialized tracking and custody transfer are the core problem Experience building continuous control monitoring or metrics for a security or compliance program, or producing evidence an assessor accepted, for example against NIST SP 800-53, ISO 27001 or SOC 2 Experience with risk or posture scoring that combines control results, findings and other evidence into a measure people make decisions on Familiarity with data center hardware and its lifecycle from receipt to decommission, and with sites and parties you did not control: colocation, cloud or GPU cloud operators, hardware manufacturers, logistics providers Have run software on many hosts or at remote sites with versioned rollout and a way to know each copy is still reporting Have built AI agents or automation that replaced recurring manual work The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic asset management accounts. These partnerships span legal teams, business functions and regions, requiring an understanding of how asset managers operate and how legal work supports their investment activities and business priorities. You will help the team turn those priorities into sustained adoption, measurable improvements in legal work and lasting partnerships. Reporting to the Head of Customer Success, Majors, you will also help shape how we support strategic asset management accounts as Harvey evolves. WHAT YOU'LL DO - Lead and develop the team. Coach CSMs on account strategy, stakeholder relationships and prioritization while managing performance, supporting career development and hiring. Set practical standards for success planning, business reviews and renewal preparation. - Own portfolio outcomes. Be accountable for retention, net revenue retention and adoption across your team’s accounts. Partner with Sales on renewal strategy, forecasting and expansion opportunities, using account data and customer feedback to address risks early. - Drive measurable customer value. Guide the team in identifying high-impact use cases across legal teams and their business partners, defining success measures and embedding Harvey into daily workflows. Ensure account plans connect implementation and adoption to improvements in turnaround time, internal capacity and management of legal spend. - Lead executive engagement and customer escalations. Meet directly with senior customer stakeholders, including General Counsel and legal, compliance and operations leaders, to review progress, align on priorities and address concerns. Step in when urgent issues arise, coordinating Harvey’s response and ensuring clear communication, ownership and follow-through. - Align teams around customer priorities. Bring together Sales, Legal Engineering, Product, Engineering and Security to support account plans. Clarify ownership, coordinate resources and work with functional leaders to resolve competing priorities. - Influence product direction. Bring evidence from strategic asset management accounts to Product and go-to-market leadership. Identify recurring adoption barriers, surface unmet needs and help prioritize improvements with broad customer impact. WHAT YOU HAVE - 10+ years of experience in customer success, account management, consulting or professional services, including at least 4 years directly managing CSMs or account teams serving large enterprises. - A track record of delivering retention and expansion outcomes across complex enterprise accounts, including leading renewal and growth strategies in partnership with Sales. - Experience building strong teams through coaching, clear expectations and thoughtful performance management. - The ability to earn executive trust, lead difficult customer conversations and influence decisions across functions without direct authority. - Strong analytical judgment, including the ability to interpret adoption data, assess account risk and connect customer outcomes to commercial decisions. - Experience helping organizations adopt new technology in regulated environments, with an understanding of AI’s opportunities and limitations. Experience serving asset managers or other financial institutions, particularly their legal and compliance teams, is strongly preferred. WHAT WE OFFER - The opportunity to develop a strong team working with leading asset managers. - Close collaboration with Harvey’s leadership and product teams on complex customer challenges. - The chance to help legal teams turn advances in AI into lasting improvements in how they support the business. COMPENSATION $230,000 - $250,000 USD OTE 80/20 DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-GK1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic law firm accounts. These partnerships span offices, practice groups and regions, requiring an understanding of how firms operate, make decisions and deliver value to their clients. You will help the team turn firm priorities into sustained adoption, measurable improvements in legal work and lasting partnerships. Reporting to the Head of Customer Success, Majors, you will also help shape how we support strategic law firm accounts as Harvey evolves. WHAT YOU'LL DO - Lead and develop the team. Coach CSMs on account strategy, stakeholder relationships and prioritization while managing performance, supporting career development and hiring. Set practical standards for success planning, business reviews and renewal preparation. - Own portfolio outcomes. Be accountable for retention, net revenue retention and adoption across your team’s accounts. Partner with Sales on renewal strategy, forecasting and expansion opportunities, using account data and customer feedback to address risks early. - Drive measurable customer value. Guide the team in identifying high-impact use cases across practice groups, defining success measures and helping lawyers embed Harvey into their work. Ensure account plans connect implementation and adoption to improvements in efficiency, work quality and client service. - Lead executive engagement and customer escalations. Meet directly with senior firm stakeholders, including Partners and knowledge and innovation leaders, to review progress, align on priorities and address concerns. Step in when urgent issues arise, coordinating Harvey’s response and ensuring clear communication, ownership and follow-through. - Align teams around customer priorities. Bring together Sales, Legal Engineering, Product, Engineering and Security to support account plans. Clarify ownership, coordinate resources and work with functional leaders to resolve competing priorities. - Influence product direction. Bring evidence from strategic law firm accounts to Product and go-to-market leadership. Identify recurring adoption barriers, surface unmet needs and help prioritize improvements with broad customer impact. WHAT YOU HAVE - 10+ years of experience in customer success, account management, consulting or professional services, including at least 4 years directly managing CSMs or account teams serving large enterprises. - A track record of delivering retention and expansion outcomes across complex enterprise accounts, including leading renewal and growth strategies in partnership with Sales. - Experience building strong teams through coaching, clear expectations and thoughtful performance management. - The ability to earn trust with senior stakeholders, lead difficult customer conversations and influence decisions across functions without direct authority. - Strong analytical judgment, including the ability to interpret adoption data, assess account risk and connect customer outcomes to commercial decisions. - Experience helping organizations adopt new technology and change established ways of working, with an understanding of AI’s opportunities and limitations. Experience serving law firms and navigating their partnership structures, practice-group needs and technology adoption is strongly preferred. COMPENSATION $230,000 - $250,000 USD OTE 80/20 DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-GK1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic law firm accounts. These partnerships span offices, practice groups and regions, requiring an understanding of how firms operate, make decisions and deliver value to their clients. You will help the team turn firm priorities into sustained adoption, measurable improvements in legal work and lasting partnerships. Reporting to the Head of Customer Success, Majors, you will also help shape how we support strategic law firm accounts as Harvey evolves. WHAT YOU'LL DO - Lead and develop the team. Coach CSMs on account strategy, stakeholder relationships and prioritization while managing performance, supporting career development and hiring. Set practical standards for success planning, business reviews and renewal preparation. - Own portfolio outcomes. Be accountable for retention, net revenue retention and adoption across your team’s accounts. Partner with Sales on renewal strategy, forecasting and expansion opportunities, using account data and customer feedback to address risks early. - Drive measurable customer value. Guide the team in identifying high-impact use cases across practice groups, defining success measures and helping lawyers embed Harvey into their work. Ensure account plans connect implementation and adoption to improvements in efficiency, work quality and client service. - Lead executive engagement and customer escalations. Meet directly with senior firm stakeholders, including Partners and knowledge and innovation leaders, to review progress, align on priorities and address concerns. Step in when urgent issues arise, coordinating Harvey’s response and ensuring clear communication, ownership and follow-through. - Align teams around customer priorities. Bring together Sales, Legal Engineering, Product, Engineering and Security to support account plans. Clarify ownership, coordinate resources and work with functional leaders to resolve competing priorities. - Influence product direction. Bring evidence from strategic law firm accounts to Product and go-to-market leadership. Identify recurring adoption barriers, surface unmet needs and help prioritize improvements with broad customer impact. WHAT YOU HAVE - 10+ years of experience in customer success, account management, consulting or professional services, including at least 4 years directly managing CSMs or account teams serving large enterprises. - A track record of delivering retention and expansion outcomes across complex enterprise accounts, including leading renewal and growth strategies in partnership with Sales. - Experience building strong teams through coaching, clear expectations and thoughtful performance management. - The ability to earn trust with senior stakeholders, lead difficult customer conversations and influence decisions across functions without direct authority. - Strong analytical judgment, including the ability to interpret adoption data, assess account risk and connect customer outcomes to commercial decisions. - Experience helping organizations adopt new technology and change established ways of working, with an understanding of AI’s opportunities and limitations. Experience serving law firms and navigating their partnership structures, practice-group needs and technology adoption is strongly preferred. COMPENSATION $230,000 - $250,000 USD OTE 80/20 DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-GK1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: London, England, United Kingdom About the Job: As a Senior Enterprise Account Executive, you will play a pivotal role in nurturing and expanding relationships with large enterprise accounts within your designated territory. You should possess exceptional business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility. We have full confidence in your ability to make the right decisions and drive results autonomously. LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success. Responsibilities: Ownership of Large Enterprise Accounts: You will be the primary point of contact and relationship owner for large enterprise accounts within your territory. Territory and Account Planning: Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives. Ensure Successful Adoption: Ensure the seamless adoption of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction. Elevate LaunchDarkly's Visibility: Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises. Collaboration with Solutions Engineers: Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers. Cross-functional Collaboration: Collaborate with internal teams, including product support, developer relations, marketing, and revenue operations, to align our offerings with customer business needs effectively. About You: Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. Intellectual Curiosity and Ambition: You have a hunger for knowledge and strive for ambitious goals. Excellent Communication: Your written and spoken communication skills are outstanding. Highly Organized & Autonomous: You are capable of efficiently managing your workload and thrive in an environment that encourages autonomy. Adaptability: You excel in a fast-paced and dynamic organizational setting. Qualifications: 7+ years of Enterprise (closing) Sales Experience Experience selling DevOps products or a strong technical understanding of SDLC, developer workflows and pain points, with the ability to communicate how solutions address these challenges. You have a demonstrable track record of consistently meeting or exceeding quota expectations. You possess the expertise to navigate consultative sales cycles with Executive-level stakeholders at Fortune 500 companies. You have experience implementing and succeeding with a Land & Expand SaaS Sales strategy, effectively expanding business within large enterprise accounts. Recent experience working for an emerging technology software company is a significant plus. Familiarity with and experience using the MEDDPIC sales methodology is advantageous. Travel : expected range of 25% to 50% as needed About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Massachusetts Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. The Senior Product Training Lead combines advanced HVAC technical instruction with leadership of product-focused training development. This role serves as the technical training lead for assigned LG HVAC products, ensuring that new and existing product training is accurate, effective, and ready to support product introductions. The position partners with Product Management, Engineering, and the Training Content Development Team to develop instructor-led courses, hands-on activities, assessments, e-learning, and digital training resources. The role also conducts classroom, virtual, and hands-on technical training; performs new product testing and technical evaluations; provides product guidance to fellow instructors; and supports the operation and readiness of the assigned LG Training Academy. This is a technical leadership role and does not inherently include direct people management. The Opportunity Product Training Leadership & Content Development Serve as technical training lead and subject matter expert for assigned LG HVAC product lines, including new releases and existing product enhancements. Lead the technical planning, development, review, and updates of training curricula, presentations, instructor guides, student materials, hands-on exercises, and knowledge assessments. Partner with the Content Development Team to create e-learning modules, instructional videos, product demonstrations, and other digital learning resources; validate content for technical accuracy. Coordinate with Product Management, Engineering, and Field Teams to identify product training needs, secure technical information, and establish training readiness for product launches. Develop and support Train-the-Trainer activities; communicate product updates and provide technical direction to instructors across LG and Associate Academies. Product Testing & Technical Evaluation Perform hands-on testing of new HVAC products, equipment, and controls to evaluate installation, commissioning, operation, service, and troubleshooting procedures. Document testing results, technical findings, and training recommendations; communicate product concerns and improvement opportunities to the appropriate teams. Validate service procedures, product documentation, laboratory exercises, and technical training materials through practical testing and equipment evaluation. Technical Instruction & Customer Support Deliver instructor-led, hands-on, and virtual technical training covering LG product applications, safety, installation, commissioning, maintenance, troubleshooting, and repair. Conduct training at LG Academies, Associate Academies, and designated field locations; administer practical and written assessments as needed. Provide technical guidance to instructors, internal teams, and customers; support field evaluations and commissioning when needed to reinforce practical training. Collaborate with regional LG Field Teams to align training content and delivery with contractor and market needs. Academy Operations & Readiness Support operations of the assigned academy, including training schedules, instructional materials, laboratory readiness, equipment, software, controls, and learner amenities. Coordinate equipment installation, upgrades, maintenance, contractor work, and approved work orders, including applicable EP portal submissions. Support assigned Associate Academies with training equipment and laboratory needs; publish training schedules at least eight weeks before each quarter. The Qualifications Vocational diploma or Associate's/Bachelor's degree in HVAC or a related field preferred; equivalent relevant experience considered. 10+ years of HVAC industry experience with substantial technical training, service, product support, or technical content development experience. 3–5 years of hands-on experience with VRF, ductless, and/or residential and light commercial HVAC systems. Proven ability to deliver technical training and develop clear, practical instructional materials and hands-on exercises. Experience with product testing, technical evaluations, or new product introductions; ability to interpret installation/service manuals, electrical schematics, piping diagrams, and controls sequences. Experience collaborating with Product Management, Engineering, technical support, and/or learning content development teams. Understanding of HVAC installation, commissioning, system operation, troubleshooting, and industry best practices; LG product knowledge preferred. Familiarity with e-learning development, learning management systems, and instructional video or digital learning content preferred. Strong communication, technical writing, presentation, project coordination, analytical, and organizational skills; proficiency in Microsoft Office Suite. Ability to independently prioritize multiple projects, support academy operations, and travel up to 50%. #LI-DB2 Recruiting Range $110,000 — $130,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Location: USA Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. Solutions Engineer driving business growth in the North American robotics and automation market based on engineering expertise. Responsible for proposing customized solutions utilizing deep technical knowledge in motor controls, gearboxes, PCB systems, encoders, and sensors. Serves as a primary business Point of Contact (POC) for key actuator accounts in North America, acting as a bridge between technology and sales by managing the project lifecycle, establishing business plans, overseeing revenue, and collaborating with HQ R&D. Key Responsibilities 1. Customer Relations & Technical Sales Technical Point of Contact (POC): Serve as the primary technical interface for North American actuator customers, providing application guidance, developing customized solutions, leading technical discussions, and supporting customers throughout the project lifecycle. Customized Solution Proposal: Analyze customer technical requirements to lead Technical Sales Proposals and design/deliver optimal customized solutions. 2. Strategy & Business Development GTM Strategy Support: Partner with sales to support Go-to-Market (GTM) initiatives by providing technical expertise, application guidance, solution recommendations, and customer-facing engineering support that drives actuator adoption in the North American robotics market. Pipeline Support: Identify technical opportunities and emerging customer needs through customer interactions, application discussions, and project support activities, helping sales teams expand and develop the project pipeline Market Presence Enhancement: Represent actuator solutions and increase brand awareness in the market by attending industry events, trade shows, and customer meetings. 3. Revenue & Project Management Revenue & Supply Management: Oversee and take responsibility for revenue management activities, including order management, supply chain coordination, and Accounts Receivable (AR) tracking. Project Leadership: Utilize strong project management capabilities to coordinate schedules, manage risks, and support seamless, on-time project delivery. 4. HQ Collaboration & VOC VOC Collection & Delivery: Document customer technical requirements and market insights (Voice of Customer) to inform next-generation product/feature development and convey them to HQ R&D and Product Management teams. Cross-functional Collaboration: Partner closely with HQ Product Management teams, local subsidiaries, and other cross-functional stakeholders to ensure seamless project delivery and maximize customer satisfaction. Qualifications & Requirements Education: Bachelor’s degree in STEM fields (Required). Technical Expertise: Deep technical knowledge and hands-on experience in the following areas (Required): Motor controls Gearboxes PCB systems Encoders and sensors Key Competencies: Strong project management capabilities. Exceptional external communication skills and rich customer-facing experience. Ability to lead technical sales proposals and derive/deliver customized solutions. Native or near-native proficiency in English. Other Requirements: Ability to travel frequently (30% to 50% of working time; must be eligible for international travel). Valid work authorization in the United States (No visa sponsorship required). Preferred Qualifications Master's or Ph.D. degree in STEM fields, or a relevant double major. PMP (Project Management Professional) or equivalent project management certification. Master's or Ph.D. degree in Robotics or Actuator engineering. Experience participating in development projects within the humanoid robotics industry. Proficiency in the Korean language. #LI-DB2 Recruiting Range $110,000 — $150,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Location: USA Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. Solutions Engineer driving business growth in the North American robotics and automation market based on engineering expertise. Responsible for proposing customized solutions utilizing deep technical knowledge in motor controls, gearboxes, PCB systems, encoders, and sensors. Serves as a primary business Point of Contact (POC) for key actuator accounts in North America, acting as a bridge between technology and sales by managing the project lifecycle, establishing business plans, overseeing revenue, and collaborating with HQ R&D. Key Responsibilities 1. Customer Relations & Technical Sales Technical Point of Contact (POC): Serve as the primary technical interface for North American actuator customers, providing application guidance, developing customized solutions, leading technical discussions, and supporting customers throughout the project lifecycle. Customized Solution Proposal: Analyze customer technical requirements to lead Technical Sales Proposals and design/deliver optimal customized solutions. 2. Strategy & Business Development GTM Strategy Support: Partner with sales to support Go-to-Market (GTM) initiatives by providing technical expertise, application guidance, solution recommendations, and customer-facing engineering support that drives actuator adoption in the North American robotics market. Pipeline Support: Identify technical opportunities and emerging customer needs through customer interactions, application discussions, and project support activities, helping sales teams expand and develop the project pipeline Market Presence Enhancement: Represent actuator solutions and increase brand awareness in the market by attending industry events, trade shows, and customer meetings. 3. Revenue & Project Management Revenue & Supply Management: Oversee and take responsibility for revenue management activities, including order management, supply chain coordination, and Accounts Receivable (AR) tracking. Project Leadership: Utilize strong project management capabilities to coordinate schedules, manage risks, and support seamless, on-time project delivery. 4. HQ Collaboration & VOC VOC Collection & Delivery: Document customer technical requirements and market insights (Voice of Customer) to inform next-generation product/feature development and convey them to HQ R&D and Product Management teams. Cross-functional Collaboration: Partner closely with HQ Product Management teams, local subsidiaries, and other cross-functional stakeholders to ensure seamless project delivery and maximize customer satisfaction. Qualifications & Requirements Education: Bachelor’s degree in STEM fields (Required). Technical Expertise: Deep technical knowledge and hands-on experience in the following areas (Required): Motor controls Gearboxes PCB systems Encoders and sensors Key Competencies: Strong project management capabilities. Exceptional external communication skills and rich customer-facing experience. Ability to lead technical sales proposals and derive/deliver customized solutions. Native or near-native proficiency in English. Other Requirements: Ability to travel frequently (30% to 50% of working time; must be eligible for international travel). Valid work authorization in the United States (No visa sponsorship required). Preferred Qualifications Master's or Ph.D. degree in STEM fields, or a relevant double major. PMP (Project Management Professional) or equivalent project management certification. Master's or Ph.D. degree in Robotics or Actuator engineering. Experience participating in development projects within the humanoid robotics industry. Proficiency in the Korean language. #LI-DB2 Recruiting Range $100,000 — $140,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Location: USA Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. Solutions Engineer driving business growth in the North American robotics and automation market based on engineering expertise. Responsible for proposing customized solutions utilizing deep technical knowledge in motor controls, gearboxes, PCB systems, encoders, and sensors. Serves as a primary business Point of Contact (POC) for key actuator accounts in North America, acting as a bridge between technology and sales by managing the project lifecycle, establishing business plans, overseeing revenue, and collaborating with HQ R&D. Key Responsibilities 1. Customer Relations & Technical Sales Technical Point of Contact (POC): Serve as the primary technical interface for North American actuator customers, providing application guidance, developing customized solutions, leading technical discussions, and supporting customers throughout the project lifecycle. Customized Solution Proposal: Analyze customer technical requirements to lead Technical Sales Proposals and design/deliver optimal customized solutions. 2. Strategy & Business Development GTM Strategy Support: Partner with sales to support Go-to-Market (GTM) initiatives by providing technical expertise, application guidance, solution recommendations, and customer-facing engineering support that drives actuator adoption in the North American robotics market. Pipeline Support: Identify technical opportunities and emerging customer needs through customer interactions, application discussions, and project support activities, helping sales teams expand and develop the project pipeline Market Presence Enhancement: Represent actuator solutions and increase brand awareness in the market by attending industry events, trade shows, and customer meetings. 3. Revenue & Project Management Revenue & Supply Management: Oversee and take responsibility for revenue management activities, including order management, supply chain coordination, and Accounts Receivable (AR) tracking. Project Leadership: Utilize strong project management capabilities to coordinate schedules, manage risks, and support seamless, on-time project delivery. 4. HQ Collaboration & VOC VOC Collection & Delivery: Document customer technical requirements and market insights (Voice of Customer) to inform next-generation product/feature development and convey them to HQ R&D and Product Management teams. Cross-functional Collaboration: Partner closely with HQ Product Management teams, local subsidiaries, and other cross-functional stakeholders to ensure seamless project delivery and maximize customer satisfaction. Qualifications & Requirements Education: Bachelor’s degree in STEM fields (Required). Technical Expertise: Deep technical knowledge and hands-on experience in the following areas (Required): Motor controls Gearboxes PCB systems Encoders and sensors Key Competencies: Strong project management capabilities. Exceptional external communication skills and rich customer-facing experience. Ability to lead technical sales proposals and derive/deliver customized solutions. Native or near-native proficiency in English. Other Requirements: Ability to travel frequently (30% to 50% of working time; must be eligible for international travel). Valid work authorization in the United States (No visa sponsorship required). Preferred Qualifications Master's or Ph.D. degree in STEM fields, or a relevant double major. PMP (Project Management Professional) or equivalent project management certification. Master's or Ph.D. degree in Robotics or Actuator engineering. Experience participating in development projects within the humanoid robotics industry. Proficiency in the Korean language. #LI-DB2 Recruiting Range $115,000 — $155,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Location: Georgia Now Hiring: Remote BCBA – Parent Training & Clinical Coaching Greater Goals ABA | MomVersity 100% Remote | Flexible Scheduling | Georgia & Other Eligible States Are you a BCBA looking for a meaningful clinical role that offers flexibility, professional independence, and the opportunity to make a lasting difference in the lives of families? Greater Goals ABA is expanding its MomVersity program, and we're seeking dedicated Board Certified Behavior Analysts who are passionate about providing high-quality, family-centered ABA services through telehealth. This is an opportunity to apply your clinical expertise in a different way — working directly with caregivers, developing individualized treatment plans, and helping families build practical skills that carry over into everyday life. About MomVersity MomVersity is an innovative, telehealth-based ABA parent-training program designed to empower caregivers to become active participants in their child's treatment. Unlike traditional in-home ABA models, our BCBAs work directly with parents through live Zoom coaching, structured educational modules, individualized guidance, and weekly small-group sessions. Our approach emphasizes practical, sustainable strategies that families can incorporate into their daily routines. What You'll Do Provide direct parent coaching: Lead live, interactive telehealth sessions, including real-time coaching during family dinner and other daily routines. Develop individualized treatment plans: Assess caregiver concerns, review intake information, and design clinically appropriate interventions tailored to each family's needs. Deliver structured parent training: Guide caregivers through MomVersity Live Learning Hub and provide individualized feedback on skill implementation. Facilitate group coaching: Lead weekly virtual sessions with small groups of up to eight families. Conduct initial assessments: Complete intake calls, identify family priorities, and develop individualized support plans. Maintain clinical standards: Complete timely documentation in accordance with insurance, ethical, and regulatory requirements. Collaborate with the clinical team: Participate in caseload reviews, monitor client progress, and contribute to program development. Ensure regulatory compliance: Maintain appropriate licensure and follow applicable requirements in all states where services are provided. What Makes This Opportunity Appealing Fully Remote: Deliver clinical services from your own private, HIPAA-compliant workspace. Flexible Scheduling: Arrange sessions around family availability and caseload needs. Clinical Independence: Use your professional judgment and expertise while working independently in a remote setting. Meaningful Caregiver Relationships: Work directly with parents and help them develop skills that support their child's long-term progress. Alternative to Traditional In-Home ABA: Focus on parent training and clinical coaching rather than managing an in-home RBT service model. Collaborative Clinical Environment: Work alongside a team committed to quality care, professional communication, and ongoing program improvement. Qualifications Active BCBA certification in good standing (required). Active or eligible for licensure in Georgia and/or other states served. Multi-state licensure is an advantage. Experience delivering ABA services to children with autism spectrum disorder and their families. Strong clinical judgment, communication, and caregiver-coaching skills. Ability to develop individualized treatment plans and provide effective clinical guidance. Strong organizational skills and the ability to work independently. Reliable internet access and a private, HIPAA-compliant telehealth workspace. Previous telehealth experience is preferred but not required. Schedule This is a fully remote position with flexible scheduling . Hours depend on family availability and assigned caseload. Full-time hours are not guaranteed. Interested in Joining Our Team? If you're an experienced or motivated BCBA interested in a flexible, parent-focused clinical opportunity, we welcome you to apply. Please email your resume or questions to: yocheved.b@lbaps.com Greater Goals ABA | MomVersity Supporting families. Empowering caregivers. Creating meaningful progress.

Location: Remote - Canada What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: Product marketing at Honeycomb is a small team with a wide surface area. We decide how Honeycomb is positioned, what we say at launch, what the sales team brings into a deal, and how an engineer who has never heard of us understands the product in the first two minutes. Because the team is small, the work is broad: in one week you might rewrite a product page, build a competitive one-pager, interview a customer, and run the launch checklist for a new feature. This role is built for someone early in a product marketing career who wants to systematically improve the customer buying journey. As a product and messaging expert, you will partner with go-to-market teams to drive business impact through sales and marketing campaigns. You will get real ownership of real launches, and you will have senior product marketers, a technical field team, and engineers who like explaining their work close at hand. Our audience is engineers and platform teams, so the bar is accuracy first: we would rather be precise and useful than clever. What you’ll do in the role: You will support and execute product marketing across Honeycomb's core products, with a generalist mix of messaging, launches, content, enablement, and competitive work. Expect to start by contributing to pieces of each and to own more of them over your first year. Responsibilities Messaging and positioning: Write and maintain messaging for features and product areas, from the one-sentence version an engineer reads on a web page to the slide a sales engineer uses in a technical conversation. Keep it accurate and grounded in what the product actually does. Launches: Run launch execution for small and mid-sized releases and support the larger ones. Build the plan, write the assets, coordinate Product, Marketing, Sales Engineering, and Customer Success, and report on how the launch performed. Content: Produce the practical material that helps people evaluate and adopt Honeycomb: blog posts, solution briefs, web copy, demo scripts, FAQs, and customer-facing one-pagers. Sales enablement: Equip the field with what they need to run a good conversation, including pitch narratives, objection handling, battlecards, and release updates. Join customer calls, listen to recorded ones, and fix the material that isn't landing. Competitive and market intelligence: Track the observability market and competitor moves. Maintain competitive assets and keep them current and honest, so the field trusts them. Voice of customer and proof points: Talk to customers and prospects, turn what you hear into case studies, quotes, and proof points, and bring the patterns back to Product and Marketing. Measurement: Help define what success looks like for your work, pull the data, and share what you learn, including the things that didn't work. What you’ll bring to the role: 2 to 5 years of experience in product marketing, or in a closely adjacent go-to-market role such as content marketing, sales engineering, technical writing, developer relations, or product management, with at least some of it in B2B SaaS. Strong writing. You can take a dense technical explanation and turn it into something short, accurate, and useful, and you can tell the difference between the two yourself. Curiosity about technical products and the patience to learn how they work. You ask engineers questions until you actually understand the answer, and you are comfortable in a product that assumes a technical user. Passion about the team winning: Sales, marketing, and product teams will depend on you to succeed. Their success is your success, but you’re not simply an order taker: you look for the smart solutions and don’t wait to be asked. The ability to run a project across teams without formal authority: setting a timeline, chasing the open items, and telling people clearly when something has slipped. Comfort with ambiguity and a bias toward shipping. Our priorities move, the team is small, and the best work here comes from people who start rather than wait for a brief. Willingness to use data to decide and to evaluate your own work honestly. Demonstrated experience applying AI tooling in your work. Nice to have Exposure to observability, developer tools, distributed tracing, OpenTelemetry, platform engineering, or reliability and SLO practices. We will teach this, but a head start helps. Experience marketing to engineers as the primary audience. Hands-on familiarity with AI and LLM tooling, including coding agents and MCP-based workflows. Experience with webinars, conference talks, or community programs. Experience working in a fully distributed company. Base Salary based on level of experience $171,000 — $261,000 CAD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Location: Remote - United States What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: Product marketing at Honeycomb is a small team with a wide surface area. We decide how Honeycomb is positioned, what we say at launch, what the sales team brings into a deal, and how an engineer who has never heard of us understands the product in the first two minutes. Because the team is small, the work is broad: in one week you might rewrite a product page, build a competitive one-pager, interview a customer, and run the launch checklist for a new feature. This role is built for someone early in a product marketing career who wants to systematically improve the customer buying journey. As a product and messaging expert, you will partner with go-to-market teams to drive business impact through sales and marketing campaigns. You will get real ownership of real launches, and you will have senior product marketers, a technical field team, and engineers who like explaining their work close at hand. Our audience is engineers and platform teams, so the bar is accuracy first: we would rather be precise and useful than clever. What you’ll do in the role: You will support and execute product marketing across Honeycomb's core products, with a generalist mix of messaging, launches, content, enablement, and competitive work. Expect to start by contributing to pieces of each and to own more of them over your first year. Responsibilities Messaging and positioning: Write and maintain messaging for features and product areas, from the one-sentence version an engineer reads on a web page to the slide a sales engineer uses in a technical conversation. Keep it accurate and grounded in what the product actually does. Launches: Run launch execution for small and mid-sized releases and support the larger ones. Build the plan, write the assets, coordinate Product, Marketing, Sales Engineering, and Customer Success, and report on how the launch performed. Content: Produce the practical material that helps people evaluate and adopt Honeycomb: blog posts, solution briefs, web copy, demo scripts, FAQs, and customer-facing one-pagers. Sales enablement: Equip the field with what they need to run a good conversation, including pitch narratives, objection handling, battlecards, and release updates. Join customer calls, listen to recorded ones, and fix the material that isn't landing. Competitive and market intelligence: Track the observability market and competitor moves. Maintain competitive assets and keep them current and honest, so the field trusts them. Voice of customer and proof points: Talk to customers and prospects, turn what you hear into case studies, quotes, and proof points, and bring the patterns back to Product and Marketing. Measurement: Help define what success looks like for your work, pull the data, and share what you learn, including the things that didn't work. What you’ll bring to the role: 2 to 5 years of experience in product marketing, or in a closely adjacent go-to-market role such as content marketing, sales engineering, technical writing, developer relations, or product management, with at least some of it in B2B SaaS. Strong writing. You can take a dense technical explanation and turn it into something short, accurate, and useful, and you can tell the difference between the two yourself. Curiosity about technical products and the patience to learn how they work. You ask engineers questions until you actually understand the answer, and you are comfortable in a product that assumes a technical user. Passion about the team winning: Sales, marketing, and product teams will depend on you to succeed. Their success is your success, but you’re not simply an order taker: you look for the smart solutions and don’t wait to be asked. The ability to run a project across teams without formal authority: setting a timeline, chasing the open items, and telling people clearly when something has slipped. Comfort with ambiguity and a bias toward shipping. Our priorities move, the team is small, and the best work here comes from people who start rather than wait for a brief. Willingness to use data to decide and to evaluate your own work honestly. Demonstrated experience applying AI tooling in your work. Nice to have Exposure to observability, developer tools, distributed tracing, OpenTelemetry, platform engineering, or reliability and SLO practices. We will teach this, but a head start helps. Experience marketing to engineers as the primary audience. Hands-on familiarity with AI and LLM tooling, including coding agents and MCP-based workflows. Experience with webinars, conference talks, or community programs. Experience working in a fully distributed company. Base Salary based on level of experience $125,000 — $190,000 USD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Location: Remote - Ontario, Canada (DNU) Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Staff Machine Learning Engineer on Twilio’s AI/ML Platform team. About the job We are actively recruiting for this role to fill an existing vacancy. This position is needed to build the foundational AI/ML capabilities and common platform tooling that power intelligent engagement experiences across Twilio. You will influence the design and evolution of our company-wide ML/AI Ops foundation, ensuring every AI capability incorporates rigorous offline and online evals to maintain exceptionally high quality. You will drive improvements to managing LLM workloads across the company, while ensuring easy and compliant access to data for AI/ML exploration and product development. This role requires a builder mindset to bridge theoretical research, production-grade experimentation, and scalable, enterprise-quality software. Responsibilities In this role, you’ll: Conduct deep-dive research into and implement state-of-the-art LLM inference and orchestration. Identify opportunities to leverage small language via fine-tuning/distillation. Build ML systems that hold up at Twilio scale. Set standards and tooling for building evals across a range of AI/ML capabilities. Rapidly acquire new technical skills and knowledge in a fast-paced, high-delivery environment. Proactively leverage and integrate the latest AI development stacks to bypass boilerplate engineering and focus on core differentiation. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 8+ years applied ML/AI experience with a track record of owning technically ambitious systems end to end rather than contributing to someone else's design. Comfort operating in a 0-to-1 setting with ambiguous requirements and a strong bias for action. Proficiency in Python programming language. Experience building cloud-based services on AWS, GCP, or Azure, with high-volume data, streaming or real-time inference paths, and a range of data stores. Strong fundamentals of statistical machine learning algorithms, transformer models, LLMs. Extensive experience with ML Ops and LLM Ops patterns, including designing and implementing rigorous evaluation metrics for non-deterministic AI features at scale. Strong communication skills and highly effective collaborator who works well with teammates. Familiarity with AI-assisted development tools (e.g., Claude, Codex, GitHub Copilot, Cursor, etc.). Desired: Prior experience building evals for autonomous agents and large language models. Prior experience building autonomous agents that handle multi-turn conversations and maintain long-term context/consistency. Prior experience working in a globally distributed team. Evidence of technical leadership/impact, such as contributions to open-source data/ML projects and/or published technical presentations, blog posts, papers, or research. Location This role will be remote and based in Ontario, British Columbia or Alberta, Canada. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. The estimated pay ranges for this role are as follows: $160,320 - $200,400 Target Bonus Percentage 12.5% The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: San Francisco; New York Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.   Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: - $10 billion+ generated by creators since Patreon's inception - 100 million+ free memberships for fans who may not be ready to pay just yet, and - 25 million+ paid memberships on Patreon today.   We’re continuing to invest in building the best platform for creators and are looking for a Senior Backend Engineer, Video Platform Integration to build scalable backend systems and reliable live video experiences for creators and their communities.   This role can be based in San Francisco or New York, with three days per week in the office under our hybrid work model.   About the Team The Backend Platform team builds the foundational systems and infrastructure that power Patreon’s creator platform. We own core backend services, APIs, databases, and developer tooling that help product teams ship quickly and reliably at scale. Our scope also includes live video infrastructure, where we partner with video providers to deliver high-quality streaming experiences across web and mobile. About the Role You’ll combine strong backend engineering skills with practical video experience to help build Patreon’s live video capabilities. Our video partners handle much of the core media processing and delivery. Your work will focus on the backend services, vendor integrations, and operational systems that turn those capabilities into reliable experiences for creators. This role offers opportunities to take on increasing technical ownership, make architectural decisions, and grow your impact across the team. - Design, build, and operate distributed backend services, APIs, and event-driven workflows supporting video and broader platform capabilities. - Integrate video vendor APIs and SDKs into Patreon’s systems, including stream setup, session lifecycle, recording workflows, and status updates. - Build resilient integrations that handle asynchronous events, retries, rate limits, vendor outages, and recovery. - Improve performance, scalability, and reliability across services, databases, caching layers, and third-party dependencies. - Partner with web, mobile, product, and infrastructure teams to deliver reliable broadcast and playback experiences. - Develop monitoring, dashboards, alerts, and automated tests to identify streaming issues and understand their impact on creators and viewers. - Investigate production issues across Patreon’s services and video providers, collaborating with vendors to resolve problems and prevent recurrence. - Contribute to technical designs, vendor evaluations, and build-versus-buy decisions that balance delivery speed, cost, and maintainability. - Participate in on-call, code reviews, and design discussions, sharing knowledge and strengthening engineering practices. What You’ll Need - Significant experience building and operating production backend systems, typically five or more years or equivalent demonstrated expertise. - Strong foundations in distributed systems, API design, asynchronous processing, queues, and event-driven architectures. - Proficiency in a backend language such as Python, Go, Java, or a similar language. - Experience with relational or NoSQL databases, data modeling, caching, and performance optimization. - Practical experience integrating video or live streaming providers into production applications, including stream creation, broadcast setup, playback, or recording workflows. - Experience working with video vendor APIs, SDKs, and webhooks to manage stream lifecycle, track status changes, and handle failures. - A working understanding of video concepts such as latency, buffering, adaptive bitrate streaming, and protocols such as HLS or WebRTC. - Ability to troubleshoot video issues across backend services, vendor platforms, and web or mobile clients using logs, metrics, and vendor diagnostic tools. - Experience building resilient third-party integrations that account for authentication, rate limits, retries, duplicate or out-of-order events, and service interruptions. - An ownership mindset, with experience testing, monitoring, debugging, and supporting systems in production. - Ability to work through ambiguous problems, explain technical trade-offs, and collaborate across teams. - Curiosity about video systems and a desire to expand your technical scope through hands-on delivery and learning. Helpful Experience - Integrating managed video platforms such as Amazon IVS, Mux, Cloudflare Stream, or similar providers. - Supporting live video experiences across web or mobile. - Building observability for video quality, session health, or third-party service reliability. - Evaluating vendor capabilities, usage limits, and costs. We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you're excited about a role but your past experience doesn't match every bullet point outlined above, we strongly encourage you to apply anyway. If you're a creator at heart, are energized by our mission, and share our company values, we'd love to hear from you. About Patreon Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:   - Put Creators First | They're the reason we're here. When creators win, we win. - Build with Craft | We sign our name to every deliverable, just like the creators we serve. - Make it Happen | We don't quit. We learn and deliver. - Win Together | We grow as individuals. We win as a team.   Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.com   Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.   Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon.   At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.   The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role's job family. The final offer will be based on candidate's experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.   Patreon reserves the right to modify or update compensation and benefits at any time.

Location: Dominican Republic Role Purpose: The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care. Key Responsibilities: Inbound Call Management: Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication. Appointment Scheduling: Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability. Scheduling Protocol Compliance: Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays. Patient Communication: Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email. Patient Registration: Assist with new patient registration and ensure patient information is accurately entered and updated in the system. Insurance Intake and Eligibility Verification: Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures. Referral Verification: Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts. EHR and Practice Management: Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately. Phone and Text Management: Use Weave to manage incoming calls, patient text messages, and related communications efficiently. Patient Flow Support: Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities. Documentation and Follow-Up: Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems. Confidentiality and Compliance: Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies . Required Skills / Experience: • At least 2 years of medical front desk experience. • Familiarity with insurance verification and eligibility. • Experience handling patient scheduling. • Comfortable explaining basic insurance and benefit information to patients. • Strong attention to detail. • Ability to learn and follow scheduling protocols. • Professional phone communication skills. • Ability to manage 90-100 calls per day. Preferred Skills: Preferably female candidates and Spanish speakers. Non-Negotiables (Hard Requirements): VA should have a solid understanding of medical terminology and medical background. (Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools. Knowledge of EHR systems Tools / Systems & Compliance: • AdvancedMD as their EHR/Practice Management System • Weave as their phone and texting platform • Shared office email accounts for referrals and patient communications Schedule: 8:30AM-5:30PM PST (1hr lunch break) Pay per hour: 10USD

Location: Mexico Role Purpose: The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care. Key Responsibilities: Inbound Call Management: Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication. Appointment Scheduling: Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability. Scheduling Protocol Compliance: Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays. Patient Communication: Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email. Patient Registration: Assist with new patient registration and ensure patient information is accurately entered and updated in the system. Insurance Intake and Eligibility Verification: Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures. Referral Verification: Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts. EHR and Practice Management: Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately. Phone and Text Management: Use Weave to manage incoming calls, patient text messages, and related communications efficiently. Patient Flow Support: Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities. Documentation and Follow-Up: Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems. Confidentiality and Compliance: Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies . Required Skills / Experience: • At least 2 years of medical front desk experience. • Familiarity with insurance verification and eligibility. • Experience handling patient scheduling. • Comfortable explaining basic insurance and benefit information to patients. • Strong attention to detail. • Ability to learn and follow scheduling protocols. • Professional phone communication skills. • Ability to manage 90-100 calls per day. Preferred Skills: Preferably female candidates and Spanish speakers. Non-Negotiables (Hard Requirements): VA should have a solid understanding of medical terminology and medical background. (Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools. Knowledge of EHR systems Tools / Systems & Compliance: • AdvancedMD as their EHR/Practice Management System • Weave as their phone and texting platform • Shared office email accounts for referrals and patient communications Schedule: 8:30AM-5:30PM PST (1hr lunch break) Pay per hour: 10USD

Location: Colombia Role Purpose: The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care. Key Responsibilities: Inbound Call Management: Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication. Appointment Scheduling: Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability. Scheduling Protocol Compliance: Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays. Patient Communication: Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email. Patient Registration: Assist with new patient registration and ensure patient information is accurately entered and updated in the system. Insurance Intake and Eligibility Verification: Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures. Referral Verification: Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts. EHR and Practice Management: Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately. Phone and Text Management: Use Weave to manage incoming calls, patient text messages, and related communications efficiently. Patient Flow Support: Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities. Documentation and Follow-Up: Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems. Confidentiality and Compliance: Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies . Required Skills / Experience: • At least 2 years of medical front desk experience. • Familiarity with insurance verification and eligibility. • Experience handling patient scheduling. • Comfortable explaining basic insurance and benefit information to patients. • Strong attention to detail. • Ability to learn and follow scheduling protocols. • Professional phone communication skills. • Ability to manage 90-100 calls per day. Preferred Skills: Preferably female candidates and Spanish speakers. Non-Negotiables (Hard Requirements): VA should have a solid understanding of medical terminology and medical background. (Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools. Knowledge of EHR systems Tools / Systems & Compliance: • AdvancedMD as their EHR/Practice Management System • Weave as their phone and texting platform • Shared office email accounts for referrals and patient communications Schedule: 8:30AM-5:30PM PST (1hr lunch break) Pay per hour: 10USD

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW The Business Development team at Harvey is responsible for enabling step-change outcomes, working in lock-step with go-to-market and product leadership. We rapidly adapt to the changing market environment, unlock new product experiences, and deliver new business. As a member of this team, you will help us build differentiated product offerings and scalable go-to-market motions. This role owns the legal research side of that work. You will source, evaluate, and negotiate access to the legal research content our products are built on and connected to, across both primary and secondary sources. You will quarterback these deals from identification and evaluation through negotiation and product integration. Legal content is a difficult market to work in. Rights are fragmented, licensing terms are idiosyncratic. We are looking for someone who already understands that terrain, either because they practiced and relied on these materials every day, or because they sat on the other side of the table building and licensing them. You will work closely with senior stakeholders across product, engineering, finance, legal, and go-to-market functions to drive strategic initiatives and ensure successful partnership outcomes. Your ability to articulate the value of Harvey's product and sales strategy, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work. WHAT YOU'LL DO - Develop and execute a strategic plan for legal content and data partnerships, aligned with Harvey's overall product and GTM strategy. - Independently identify, evaluate, and establish a range of partnerships with legal content and data providers. - Assess corpora on the merits: jurisdictional coverage, historical depth, update cadence, editorial enhancements, metadata quality, and what rights actually come with the data. - Negotiate complex licensing agreements, ensuring mutually beneficial terms and alignment with company goals. - Conduct quantitative analysis, create business cases, and present them to executives. - Collaborate closely with product, engineering, finance, legal and GTM teams to oversee the successful integration of new content sources into the product. - Build and nurture strong long-term relationships with key partners, ensuring mutual success and achievement of partnership goals and business objectives. - Operate autonomously, being both a proactive executor and strategic thinker at Harvey pace. WHAT YOU HAVE - You practiced law in the United States, or you helped build the tools lawyers practice with. We have a strong preference for litigators who have real fluency in the legal research corpus. Experience working in business development, product, or corporate development is a strong plus. - Proven ability to develop executive relationships, negotiate complex contracts, and problem-solve with external partners to drive distribution in new markets. - Experience collaborating with product teams to develop and distribute new technology solutions. - Team player who can collaborate effectively across internal functions (Product, Legal, GTM, etc.) to achieve common goals. - Demonstrated passion for Harvey's mission and a strong understanding of AI and its potential applications in knowledge work. - Comfort with ambiguity and the ability to thrive in a fast-paced, evolving environment. - Excellent communication and interpersonal skills—can influence without authority and drive urgency with empathy. COMPENSATION $240,000 - $260,000 USD OTE 70/30 DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-TA1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai