Вакансии

Location: Philippines; Pakistan; Colombia; Mexico; South Africa; United Kingdom About Huzzle At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a professional maintenance and repair company primarily serving the Goodyear, Arizona area, with recent expansions into Jacksonville, Florida . They are a licensed and bonded business that has operated for over 17 years, focusing on residential and commercial pool care. Job Summary We are looking for a Billing & Operations Specialist with strong experience in QuickBooks, invoicing workflows, and service-based businesses. This role is central to ensuring all services, repairs, and treatments are accurately quoted, billed, and recorded. Key Responsibilities Oversee QuickBooks reconciliations and month-end close Generate, issue, and track quotes and invoices using Skimmer (or similar tools) Maintain accurate data sync between service platforms and QuickBooks Manage accounts receivable, including chasing overdue and failed payments Ensure clean, accurate financial records and resolve any discrepancies Create, document, and improve SOPs for billing and operational processes Provide general administrative and operational support across the business Work closely with field and ops teams to ensure accurate job costing and billing Requirements Proven experience with QuickBooks (reconciliation and month-end close required) Experience working in field service industries (pool service, HVAC, plumbing, etc.) Familiarity with service management platforms such as Skimmer, Jobber, or Housecall Pro Strong attention to detail and accuracy in financial data management Tech-savvy with the ability to quickly learn new tools and systems Experience creating and implementing SOPs and process improvements Strong organizational and communication skills Ability to work independently in a remote, fast-paced environment Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Ukraine Engagement Type: Long-term contract Hours: Full-time Location: Remote Who We Are Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance. We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical. What You’ll Own Technical architecture across Salesforce and Node.js systems End-to-end ownership of development execution and delivery Managing and improving performance of developers across the team, with direct accountability for output Driving development velocity and removing bottlenecks Establishing clear engineering standards and accountability Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight Working directly with the CEO and leadership team on priorities and execution Directly managing and guiding developers, not just coordinating through layers Making final technical decisions when needed to ensure execution is not blocked Requirements 7+ years of software development experience Strong Salesforce experience at the architecture level Proven experience as a technical architect Strong hands-on Node.js experience in production systems Experience managing developers and being accountable for delivery Ability to design and own end-to-end system architecture Strong ownership mindset with focus on execution What We Expect From You You take ownership of outcomes, not just tasks You can quickly assess team capability, identify gaps, and fix them You are comfortable making decisions and being accountable for them You bring structure, stability, and accountability to engineering teams You can train developers who do not have Salesforce experience This Is a Leadership Role This is not a coordination role and not a passive management position. You are expected to: Own architecture decisions Own delivery outcomes Own team performance

Location: Serbia Engagement Type: Long-term contract Hours: Full-time Location: Remote Who We Are Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance. We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical. What You’ll Own Technical architecture across Salesforce and Node.js systems End-to-end ownership of development execution and delivery Managing and improving performance of developers across the team, with direct accountability for output Driving development velocity and removing bottlenecks Establishing clear engineering standards and accountability Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight Working directly with the CEO and leadership team on priorities and execution Directly managing and guiding developers, not just coordinating through layers Making final technical decisions when needed to ensure execution is not blocked Requirements 7+ years of software development experience Strong Salesforce experience at the architecture level Proven experience as a technical architect Strong hands-on Node.js experience in production systems Experience managing developers and being accountable for delivery Ability to design and own end-to-end system architecture Strong ownership mindset with focus on execution What We Expect From You You take ownership of outcomes, not just tasks You can quickly assess team capability, identify gaps, and fix them You are comfortable making decisions and being accountable for them You bring structure, stability, and accountability to engineering teams You can train developers who do not have Salesforce experience This Is a Leadership Role This is not a coordination role and not a passive management position. You are expected to: Own architecture decisions Own delivery outcomes Own team performance

Location: Romania Engagement Type: Long-term contract Hours: Full-time Location: Remote Who We Are Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance. We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical. What You’ll Own Technical architecture across Salesforce and Node.js systems End-to-end ownership of development execution and delivery Managing and improving performance of developers across the team, with direct accountability for output Driving development velocity and removing bottlenecks Establishing clear engineering standards and accountability Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight Working directly with the CEO and leadership team on priorities and execution Directly managing and guiding developers, not just coordinating through layers Making final technical decisions when needed to ensure execution is not blocked Requirements 7+ years of software development experience Strong Salesforce experience at the architecture level Proven experience as a technical architect Strong hands-on Node.js experience in production systems Experience managing developers and being accountable for delivery Ability to design and own end-to-end system architecture Strong ownership mindset with focus on execution What We Expect From You You take ownership of outcomes, not just tasks You can quickly assess team capability, identify gaps, and fix them You are comfortable making decisions and being accountable for them You bring structure, stability, and accountability to engineering teams You can train developers who do not have Salesforce experience This Is a Leadership Role This is not a coordination role and not a passive management position. You are expected to: Own architecture decisions Own delivery outcomes Own team performance

Location: Poland Engagement Type: Long-term contract Hours: Full-time Location: Remote Who We Are Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance. We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical. What You’ll Own Technical architecture across Salesforce and Node.js systems End-to-end ownership of development execution and delivery Managing and improving performance of developers across the team, with direct accountability for output Driving development velocity and removing bottlenecks Establishing clear engineering standards and accountability Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight Working directly with the CEO and leadership team on priorities and execution Directly managing and guiding developers, not just coordinating through layers Making final technical decisions when needed to ensure execution is not blocked Requirements 7+ years of software development experience Strong Salesforce experience at the architecture level Proven experience as a technical architect Strong hands-on Node.js experience in production systems Experience managing developers and being accountable for delivery Ability to design and own end-to-end system architecture Strong ownership mindset with focus on execution What We Expect From You You take ownership of outcomes, not just tasks You can quickly assess team capability, identify gaps, and fix them You are comfortable making decisions and being accountable for them You bring structure, stability, and accountability to engineering teams You can train developers who do not have Salesforce experience This Is a Leadership Role This is not a coordination role and not a passive management position. You are expected to: Own architecture decisions Own delivery outcomes Own team performance

Location: Netherlands Engagement Type: Long-term contract Hours: Full-time Location: Remote Who We Are Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance. We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical. What You’ll Own Technical architecture across Salesforce and Node.js systems End-to-end ownership of development execution and delivery Managing and improving performance of developers across the team, with direct accountability for output Driving development velocity and removing bottlenecks Establishing clear engineering standards and accountability Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight Working directly with the CEO and leadership team on priorities and execution Directly managing and guiding developers, not just coordinating through layers Making final technical decisions when needed to ensure execution is not blocked Requirements 7+ years of software development experience Strong Salesforce experience at the architecture level Proven experience as a technical architect Strong hands-on Node.js experience in production systems Experience managing developers and being accountable for delivery Ability to design and own end-to-end system architecture Strong ownership mindset with focus on execution What We Expect From You You take ownership of outcomes, not just tasks You can quickly assess team capability, identify gaps, and fix them You are comfortable making decisions and being accountable for them You bring structure, stability, and accountability to engineering teams You can train developers who do not have Salesforce experience This Is a Leadership Role This is not a coordination role and not a passive management position. You are expected to: Own architecture decisions Own delivery outcomes Own team performance

Location: Belgium Engagement Type: Long-term contract Hours: Full-time Location: Remote Who We Are Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance. We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical. What You’ll Own Technical architecture across Salesforce and Node.js systems End-to-end ownership of development execution and delivery Managing and improving performance of developers across the team, with direct accountability for output Driving development velocity and removing bottlenecks Establishing clear engineering standards and accountability Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight Working directly with the CEO and leadership team on priorities and execution Directly managing and guiding developers, not just coordinating through layers Making final technical decisions when needed to ensure execution is not blocked Requirements 7+ years of software development experience Strong Salesforce experience at the architecture level Proven experience as a technical architect Strong hands-on Node.js experience in production systems Experience managing developers and being accountable for delivery Ability to design and own end-to-end system architecture Strong ownership mindset with focus on execution What We Expect From You You take ownership of outcomes, not just tasks You can quickly assess team capability, identify gaps, and fix them You are comfortable making decisions and being accountable for them You bring structure, stability, and accountability to engineering teams You can train developers who do not have Salesforce experience This Is a Leadership Role This is not a coordination role and not a passive management position. You are expected to: Own architecture decisions Own delivery outcomes Own team performance

Location: Belarus Engagement Type: Long-term contract Hours: Full-time Location: Remote Who We Are Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance. We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical. What You’ll Own Technical architecture across Salesforce and Node.js systems End-to-end ownership of development execution and delivery Managing and improving performance of developers across the team, with direct accountability for output Driving development velocity and removing bottlenecks Establishing clear engineering standards and accountability Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight Working directly with the CEO and leadership team on priorities and execution Directly managing and guiding developers, not just coordinating through layers Making final technical decisions when needed to ensure execution is not blocked Requirements 7+ years of software development experience Strong Salesforce experience at the architecture level Proven experience as a technical architect Strong hands-on Node.js experience in production systems Experience managing developers and being accountable for delivery Ability to design and own end-to-end system architecture Strong ownership mindset with focus on execution What We Expect From You You take ownership of outcomes, not just tasks You can quickly assess team capability, identify gaps, and fix them You are comfortable making decisions and being accountable for them You bring structure, stability, and accountability to engineering teams You can train developers who do not have Salesforce experience This Is a Leadership Role This is not a coordination role and not a passive management position. You are expected to: Own architecture decisions Own delivery outcomes Own team performance

Location: Tbilisi, Georgia Workplace: remote Novakid is on a mission to build the best online education platform for kids worldwide. We already have over 100,000 students and 4,500 teachers in 15+ countries across Asia, Europe and Latin America, and we want to grow faster. We are looking for a Product Analyst for our Growth squad. The squad owns the product side of the funnel, from the first visit to the first payment. You will spend most of your time as its analyst, working alongside marketing analytics, who own channels and attribution. What you will do: Own the funnel metrics from visit to payment and shape the squad’s roadmap with the PM Run the experiment cycle: decide whether an idea needs a test, size it on historical data, design and read A/B tests in GrowthBook, and use region-level comparisons where a classic A/B does not fit Build and maintain dbt models with tests and code review, and Metabase dashboards on top of them Keep funnel tracking reliable by defining events and data contracts with backend engineers Develop and support our AI analytics assistant: own the Growth domain in its knowledge base, review its answers and fix what it gets wrong Take requests from other teams through the analytics team’s shared intake Our stack: BigQuery, dbt, Metabase, GrowthBook, Bloomreach, Python, git with pull-request review. Claude Code/Cursor are part of daily work. You have 3+ years as a Product Analyst, preferably in B2C or a fast-growing company Excellent SQL and hands-on experience building data marts, ideally in dbt Python for analysis (pandas, numpy, scipy or statsmodels) A/B testing from design to evaluation: power, variance reduction, multiple-testing correction A solid grasp of funnel and unit economics in a subscription business The habit of turning analysis into a decision and explaining it clearly English B1+ for business communication Nice to have Causal inference or uplift modeling Applied ML in a business context Experience building or evaluating LLM-based tools What you get Fully remote work A chance to shape the future of AI-driven education Ownership of the acquisition funnel and its metrics, not a ticket queue Dedicated time for analytics infrastructure, not only squad requests A fun, dynamic team that loves building innovative products Unlimited holidays – because we trust you to deliver Bonuses and stock options – we grow together

Location: New Delhi Workplace: Remote The Client Account Director is responsible for Indian Intelligence and Defence customers who are driven by our mission to make the world a safer place. We support National security(NatSec), law enforcement and civilian agencies to disrupt criminal operations, reduce illicit activity, recover funds for victims, and investigate cases that involve digital assets. As a Client Account Director you'll establish trust and build strong relationships with National Security stakeholders, tailoring your sales approach to meet their needs, and evangelizing Chainalysis solutions in a compelling yet approachable way. You'll measure your success by attainment of assigned quota, accuracy of forecasting, and the growth of accounts in the region. The ideal candidate is an expert at navigating complex sales cycles, building a calculated account plan, and still enjoys the thrill of closing a deal. In this role, you'll: - Establish trust and build strong relationships with Indian Intelligence and Defence Agencies, tailoring our sales approach to their needs. - Evangelise Chainalysis solutions in a compelling yet approachable way. - Help us develop compelling product positioning and messaging specific to market trends, competitive drivers, region-specific sales channels, and more. - Work closely with Customer Success, PreSales, and Marketing teams to lead conversations within your customer base to enable you to achieve your goals. - Demonstrate exceptional expertise in sales forecasting, ensuring precise and reliable predictions to drive informed decision-making and maximize business growth. - Consistently use data from sales figures, marketing campaigns, and promotional activities to enable you to meet and exceed sales goals. We're looking for candidates who have: - Demonstrated history in a previous B2B SaaS sales role - Proven sales experience and trusted relationships with Indian Central and/or States Intelligence and national security agencies and/or financial regulators. - Sold understanding of the procurement systems of Indian Central and/or States National Security and/or financial regulators. - Articulate, enthusiastic, and effective communication skills and can convey complex concepts in an approachable and concise way. - Track record in both new business development, delivering accurate sales forecast and strategic & tactical account development - A passion to deliver on the Chainalysis mission to build trust in Blockchains - Willing to travel within India for identifying and building sales growth. Nice to have experience: - Experience with Financial Intelligence, Investigations, Cyber Security, and/or Cryptocurrency Technologies. - Knowledge of cryptocurrency, web3, and blockchain technology is advantageous but not required AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: Remote - Latin America Customer Support Specialist (LATAM, Remote) About Whippy Whippy is a fast-growing AI communication platform helping some of the largest staffing and workforce companies in the United States replace manual workflows with intelligent AI agents across voice, SMS, chat, and automation. We are at $6M ARR, bootstrapped, and scaling fast. Read this before applying. This is NOT a help desk role. It is NOT a BPO role. It is NOT a ticket queue. If your most recent role was at Teleperformance, Concentrix, Sutherland, or any scripted support environment, do not apply. This is a technical, fast-paced, customer-facing role with a 2-minute response SLA and real diagnostic work every day. Understanding where this role fits. At Whippy, our CSMs handle accounts with deep API integrations. Customer Support Specialists handle a different but equally important segment — customers who run their operations through workflow automation rather than custom API integrations. You will be configuring, building, and troubleshooting automated workflows using Whippy's internal workflow builder and no-code tools like Zapier. You do not need to write code, but you MUST think like an operator who understands how automated workflows are built, how they break, and how to fix them. What You Will Do - Respond to customer issues via Intercom with a 2-minute response SLA on chat - Diagnose and resolve workflow misconfigurations, campaign errors, carrier issues, and compliance rejections - Build and troubleshoot automated workflows using Whippy's internal workflow builder and Zapier - Proactively monitor customer usage and reach out before customers report problems - Log bugs in Linear with full documentation and follow through to resolution - Coordinate directly with telephony providers like Telnyx, Bandwidth, and Twilio when needed - Manage a portfolio of non-dedicated accounts with both reactive and proactive touchpoints - Document solutions and share playbooks with the broader support team What We Are Looking For - Real SaaS support experience, not BPO, not scripted, not call center - Comfort building and troubleshooting automated workflows using Zapier, Make, or similar no-code tools. This is the most important technical differentiator for this role - Proactive instinct, you notice usage drops, workflow gaps, and quiet customers before they tell you something is wrong - Ability to manage multiple open conversations simultaneously under a 2-minute SLA - Strong written English, fast, clear, and professional - Comfortable on Zoom sharing your screen and walking customers through fixes - Ambition to grow into CSM, product, or marketing over time Location Buenos Aires, Argentina strongly preferred. This role is hybrid 3 days per week at our WeWork office in Vicente Lopez. Other LATAM locations will be considered for exceptional candidates. EST hours required. Full English fluency required. Compensation Competitive compensation based on experience, including monthly performance bonuses, WeWork membership, and more.

Location: Buenos Aires; Remote - Latin America Workplace: Remote Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an entrepreneurial CSM to retain and grow a dedicated book of customers. WHY I'M HIRING At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers - that's how we evolved from a simple texting platform to now powering calls, texts, email, Ai-agents, and complex messaging and business automations for over 1000+ businesses. We ship fast to meet our customers' needs. Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding/implementation, uncover the next problem, and help them get even more value. Our best CSMs have taken our staffing customers from an initial $12k deal to $180k ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.   You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.   This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out. You'll work with six other CSMs and report directly to me, and I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.   I'm looking for a CSM that wants to grow into a renaissance CSM, someone technical, strategic, and commercial, all in one: Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.   SOME THINGS YOU'LL DO - Own a book of business end to end, from onboarding through renewal and expansion, as the single point of contact and trusted advisor. - Own your gross and net revenue retention, and get rewarded for beating targets. - Run a proactive cadence on every account: prepared calls, clear agendas, mutual success plans, and follow-through. - Become a product and customer expert. Master Whippy’s products and know your customers' business well enough to build the workflows, AI agents, and automations that solve their problems. - Tie usage to business outcomes, and report value back in the metrics customers actually care about. - Turn wins into case studies, references, and testimonials that help sales win the next customer. - Spot expansion signals and hand warm leads to sales when usage outgrows the contract. - Tell customers the truth, steering them away from work that won't move their business and toward the work that will. - Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things. - Experiment and iterate. If you have an idea to do something better, do it and document what you learn. OUR CUSTOMER SUCCESS VALUES This is a high-performance environment, and I'll coach & support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here: - Everyone is a builder. Our CSMs build in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop. - We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer. - We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us. - CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results. WHAT WE'RE LOOKING FOR - Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing. - Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly. - Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it. - Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation. - Opinionated about customer experience. Good strategic advice needs well-formed views, so have them. - Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure. - Ideally 2+ years in a customer-facing role (CSM, account management) at a technical SaaS product. That's the preferred path, but if you have an unconventional work history and can articulate how that'll help you succeed in this role, I welcome you to apply - Fluent written and spoken English required. Able to work US Eastern hours (work starts at 8am) YOU'LL THRIVE HERE IF... - You're technical and love to build. - You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch. - You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for. - This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them. - You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up. ABOUT WHIPPY Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount. We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year. Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack. Location Candidates based in Buenos Aires, Argentina are strongly preferred as we have a WeWork office in Vicente Lopez and are building toward an in-person team culture. Open to strong candidates anywhere in Latin America or U.S. EST hours required. Full English fluency required. Compensation Competitive compensation based on experience, including monthly performance bonuses, WeWork membership, and more. Hiring Process: 1. You submit your application and I'll review it. 2. A 45 minute call with me for us to get to know each other better. 3. You’ll receive a take-home assignment that will assess your technical and strategic skills. The assignment will be presented to me in an hour call. This is your chance to showcase your skills. 4. A 30 minute call with our CEO, David 5. A 30 minute call with our CTO, Jack

Location: Mexico City Workplace: hybrid Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users,  agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in  Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100  countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are looking for an Customer Success Executive with Financial Services experience, who will be working with the LATAM Market. Responsibilities: Maintain and develop long-term relationships with strategic customers of the Corporate & Enterprise segment across the US region.Act as a trusted advisor of assigned accounts and communicate with them on different levels, including C-level executives.Control and audit delivery processes in implementation projects for Corporate & Enterprise customers, identify early red flags to prevent delivery and launch-related issues.Help customers achieve their desired outcomes, value realization, and high ROI.Grow customers' portfolio through zero churn and active cross and upsells.Maintain a higher than industry average NPS score. Requirements:Minimum 5+ years of B2B account management or project management experience working with Enterprise accounts in the US (Financial Services, specifically Credit Unions or Banks, experience is required).Experience working with CRM, BPM, LC/NC, AI solutions will be a preference.English language skills and executive-level communication.Desire to learn and adapt fast according to a changing market environment.Customer-centric expert with a track record in delivering customer success. What You Should Expect From Us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Wyoming Workplace: remote Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.   Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.   Join Our Digital Reporter Network Depositions by Filevine is building a network of dependable, detail-oriented commissioned notaries public to provide critical support during remote legal proceedings. Digital Reporters facilitate these sessions by managing Zoom calls, assisting participants with basic technical issues, and helping ensure transcripts are captured accurately. Being a Digital Reporter offers a flexible earning opportunity, giving you the chance to work remotely, and choose your own hours. This 1099 independent contractor role is ideal for those seeking to explore a dynamic and evolving legal industry.   Please note: this posting is for notaries residing in the specific state that is listed in the job title. If you are a notary and are interested in joining our network, please check here to find your state. If you do not see your state, we encourage you to check back regularly as we are always adding new states to our network. Responsibilities Facilitate Zoom sessions with professionalism and warmth, helping create a smooth and welcoming experience for all participants. Troubleshoot technical issues for attendees, such as muted audio or screen sharing. Safeguard transcript quality by ensuring optimal audio conditions for the Depositions by Filevine transcription software. Administer oaths, manage on/off-the-record moments, and handle procedural steps that support a seamless legal process. Conduct proceedings in accordance with established procedural scripts and legal prompts to maintain consistency and accuracy across sessions. Upon contractor’s request, Filevine will provide sample scripts at no additional cost. Uphold confidentiality and maintain a composed, professional presence throughout each proceeding. Qualifications Active Notary Public license in the state listed in the job posting. Strong internet connection and access to a quiet, professional workspace. Video-enabled computer with necessary software capabilities. Excellent communication and organizational skills. Ability to work during standard business hours (9:00 AM to 5:00 PM local time, Monday through Friday). Familiarity with Zoom or other video conferencing software. Bonus: Experience in the legal industry. This 1099 contract position is ideal for someone seeking flexibility while building a relationship with a reliable and growing company. Apply today to help shape the future of legal technology!   Privacy Policy Notice Filevine will handle your personal information according to what’s outlined in our Privacy Policy.

Location: Wisconsin Workplace: remote Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.   Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.   Join Our Digital Reporter Network Depositions by Filevine is building a network of dependable, detail-oriented commissioned notaries public to provide critical support during remote legal proceedings. Digital Reporters facilitate these sessions by managing Zoom calls, assisting participants with basic technical issues, and helping ensure transcripts are captured accurately. Being a Digital Reporter offers a flexible earning opportunity, giving you the chance to work remotely, and choose your own hours. This 1099 independent contractor role is ideal for those seeking to explore a dynamic and evolving legal industry.   Please note: this posting is for notaries residing in the specific state that is listed in the job title. If you are a notary and are interested in joining our network, please check here to find your state. If you do not see your state, we encourage you to check back regularly as we are always adding new states to our network. Responsibilities Facilitate Zoom sessions with professionalism and warmth, helping create a smooth and welcoming experience for all participants. Troubleshoot technical issues for attendees, such as muted audio or screen sharing. Safeguard transcript quality by ensuring optimal audio conditions for the Depositions by Filevine transcription software. Administer oaths, manage on/off-the-record moments, and handle procedural steps that support a seamless legal process. Conduct proceedings in accordance with established procedural scripts and legal prompts to maintain consistency and accuracy across sessions. Upon contractor’s request, Filevine will provide sample scripts at no additional cost. Uphold confidentiality and maintain a composed, professional presence throughout each proceeding. Qualifications Active Notary Public license in the state listed in the job posting. Strong internet connection and access to a quiet, professional workspace. Video-enabled computer with necessary software capabilities. Excellent communication and organizational skills. Ability to work during standard business hours (9:00 AM to 5:00 PM local time, Monday through Friday). Familiarity with Zoom or other video conferencing software. Bonus: Experience in the legal industry. This 1099 contract position is ideal for someone seeking flexibility while building a relationship with a reliable and growing company. Apply today to help shape the future of legal technology!   Privacy Policy Notice Filevine will handle your personal information according to what’s outlined in our Privacy Policy.

Location: West Virginia Workplace: remote Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.   Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.   Join Our Digital Reporter Network Depositions by Filevine is building a network of dependable, detail-oriented commissioned notaries public to provide critical support during remote legal proceedings. Digital Reporters facilitate these sessions by managing Zoom calls, assisting participants with basic technical issues, and helping ensure transcripts are captured accurately. Being a Digital Reporter offers a flexible earning opportunity, giving you the chance to work remotely, and choose your own hours. This 1099 independent contractor role is ideal for those seeking to explore a dynamic and evolving legal industry.   Please note: this posting is for notaries residing in the specific state that is listed in the job title. If you are a notary and are interested in joining our network, please check here to find your state. If you do not see your state, we encourage you to check back regularly as we are always adding new states to our network. Responsibilities Facilitate Zoom sessions with professionalism and warmth, helping create a smooth and welcoming experience for all participants. Troubleshoot technical issues for attendees, such as muted audio or screen sharing. Safeguard transcript quality by ensuring optimal audio conditions for the Depositions by Filevine transcription software. Administer oaths, manage on/off-the-record moments, and handle procedural steps that support a seamless legal process. Conduct proceedings in accordance with established procedural scripts and legal prompts to maintain consistency and accuracy across sessions. Upon contractor’s request, Filevine will provide sample scripts at no additional cost. Uphold confidentiality and maintain a composed, professional presence throughout each proceeding. Qualifications Active Notary Public license in the state listed in the job posting. Strong internet connection and access to a quiet, professional workspace. Video-enabled computer with necessary software capabilities. Excellent communication and organizational skills. Ability to work during standard business hours (9:00 AM to 5:00 PM local time, Monday through Friday). Familiarity with Zoom or other video conferencing software. Bonus: Experience in the legal industry. This 1099 contract position is ideal for someone seeking flexibility while building a relationship with a reliable and growing company. Apply today to help shape the future of legal technology!   Privacy Policy Notice Filevine will handle your personal information according to what’s outlined in our Privacy Policy.

Location: Vermont Workplace: remote Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.   Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.   Join Our Digital Reporter Network Depositions by Filevine is building a network of dependable, detail-oriented commissioned notaries public to provide critical support during remote legal proceedings. Digital Reporters facilitate these sessions by managing Zoom calls, assisting participants with basic technical issues, and helping ensure transcripts are captured accurately. Being a Digital Reporter offers a flexible earning opportunity, giving you the chance to work remotely, and choose your own hours. This 1099 independent contractor role is ideal for those seeking to explore a dynamic and evolving legal industry.   Please note: this posting is for notaries residing in the specific state that is listed in the job title. If you are a notary and are interested in joining our network, please check here to find your state. If you do not see your state, we encourage you to check back regularly as we are always adding new states to our network. Responsibilities Facilitate Zoom sessions with professionalism and warmth, helping create a smooth and welcoming experience for all participants. Troubleshoot technical issues for attendees, such as muted audio or screen sharing. Safeguard transcript quality by ensuring optimal audio conditions for the Depositions by Filevine transcription software. Administer oaths, manage on/off-the-record moments, and handle procedural steps that support a seamless legal process. Conduct proceedings in accordance with established procedural scripts and legal prompts to maintain consistency and accuracy across sessions. Upon contractor’s request, Filevine will provide sample scripts at no additional cost. Uphold confidentiality and maintain a composed, professional presence throughout each proceeding. Qualifications Active Notary Public license in the state listed in the job posting. Strong internet connection and access to a quiet, professional workspace. Video-enabled computer with necessary software capabilities. Excellent communication and organizational skills. Ability to work during standard business hours (9:00 AM to 5:00 PM local time, Monday through Friday). Familiarity with Zoom or other video conferencing software. Bonus: Experience in the legal industry. This 1099 contract position is ideal for someone seeking flexibility while building a relationship with a reliable and growing company. Apply today to help shape the future of legal technology!   Privacy Policy Notice Filevine will handle your personal information according to what’s outlined in our Privacy Policy.

Location: South Dakota Workplace: remote Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.   Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.   Join Our Digital Reporter Network Depositions by Filevine is building a network of dependable, detail-oriented commissioned notaries public to provide critical support during remote legal proceedings. Digital Reporters facilitate these sessions by managing Zoom calls, assisting participants with basic technical issues, and helping ensure transcripts are captured accurately. Being a Digital Reporter offers a flexible earning opportunity, giving you the chance to work remotely, and choose your own hours. This 1099 independent contractor role is ideal for those seeking to explore a dynamic and evolving legal industry.   Please note: this posting is for notaries residing in the specific state that is listed in the job title. If you are a notary and are interested in joining our network, please check here to find your state. If you do not see your state, we encourage you to check back regularly as we are always adding new states to our network. Responsibilities Facilitate Zoom sessions with professionalism and warmth, helping create a smooth and welcoming experience for all participants. Troubleshoot technical issues for attendees, such as muted audio or screen sharing. Safeguard transcript quality by ensuring optimal audio conditions for the Depositions by Filevine transcription software. Administer oaths, manage on/off-the-record moments, and handle procedural steps that support a seamless legal process. Conduct proceedings in accordance with established procedural scripts and legal prompts to maintain consistency and accuracy across sessions. Upon contractor’s request, Filevine will provide sample scripts at no additional cost. Uphold confidentiality and maintain a composed, professional presence throughout each proceeding. Qualifications Active Notary Public license in the state listed in the job posting. Strong internet connection and access to a quiet, professional workspace. Video-enabled computer with necessary software capabilities. Excellent communication and organizational skills. Ability to work during standard business hours (9:00 AM to 5:00 PM local time, Monday through Friday). Familiarity with Zoom or other video conferencing software. Bonus: Experience in the legal industry. This 1099 contract position is ideal for someone seeking flexibility while building a relationship with a reliable and growing company. Apply today to help shape the future of legal technology!   Privacy Policy Notice Filevine will handle your personal information according to what’s outlined in our Privacy Policy.