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Location: Toronto Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Tabuk, Saudi Arabia; Lusail, Qatar Eram Talent is currently seeking a dedicated Prototyping Support Technician to join our team in Saudi Arabia. The Prototyping Support Technician provides operational support for outdoor testing projects and maintains general prototyping workshop equipment. The role supports the planning, coordination and execution of technical initiatives, experiments and installations, while also contributing to the reliable operation, troubleshooting and continuous improvement of Prototyping Core Lab assets and equipment. As a Prototyping Support Technician, you will have the opportunity to work with advanced manufacturing technologies and contribute to innovative design processes. Key Responsibilities: Coordinate and support renewable energy–related technical activities, including planning, scheduling, and execution of experiments, tests, and installations. Provide hands-on troubleshooting and diagnostics for electrical, electronic, mechanical, and control systems within the Prototyping Core Lab. Perform routine inspections and preventative maintenance to ensure equipment reliability, safety, and optimal performance. Assist in equipment setup, installation, commissioning, and verification to ensure systems meet technical specifications and operational requirements. Apply strong technical knowledge of electrical, mechanical, mechatronic, PLC, CNC, and control systems used in prototyping environments. Coordinate technical tasks and installations effectively, ensuring timelines, resources, and safety standards are maintained. Support researchers and project teams with practical problem-solving, technical guidance, and adherence to SOPs and HSE procedures. Maintain accurate technical documentation, maintenance records, inspection reports, and project logs. Contribute to continuous improvement by identifying workflow enhancements, conducting risk assessments, and implementing root cause analysis to prevent recurring issues. Demonstrate adaptability and the ability to work effectively in outdoor testing environments and under operational pressure. Requirements Technical diploma or accredited apprenticeship in Electrical, Electronic, Mechatronics, Mechanical, or a related technical field. 5 years of hands-on experience in commissioning, testing, and maintenance of electrical and/or mechatronic systems. Practical experience servicing and maintaining prototyping workshop equipment, with PLC and CNC exposure considered an advantage. Proven ability to troubleshoot and resolve electrical, mechanical, electronic, and control system faults effectively. Experience working in technical laboratory, workshop, or outdoor testing environments with strong adherence to safety and documentation standards.

Location: Global (Remote) Workplace: Remote EXECUTIVE ASSISTANT Team: CEO Office Location: Flexible / Remote Reporting to: CEO ROLE OVERVIEW Rwazi operates in a high-velocity, AI-native environment where clarity, follow-through, and structured thinking are essential. The Executive Assistant supports the CEO in day-to-day executive operations — documentation, planning cadence, structured follow-ups, and internal coordination. This is a foundational role inside the CEO’s office. While the title is traditional, the expectation is not. We are looking for someone with former founder instincts or strong analytical pedigree — who understands strategy, but is comfortable operating in a support capacity without ego. This role requires intelligence, discipline, and humility. CORE MANDATE The Executive Assistant is accountable for: - Maintaining executive documentation rigor - Structuring meetings into clear outputs and actions - Tracking cross-functional commitments - Supporting board and planning cycles - Reducing cognitive load on the CEO This role strengthens executive execution hygiene. KEY RESPONSIBILITIES EXECUTIVE DOCUMENTATION & STRUCTURING - Capture high-quality, structured notes in executive and board meetings - Translate discussions into clear action items with owners and deadlines - Maintain organized, searchable documentation systems - Draft memos, summaries, and internal briefs PLANNING & CADENCE MANAGEMENT - Support quarterly and annual planning processes - Assist in preparing board decks and executive materials - Maintain visibility over key company-wide priorities - Ensure follow-through across functional leaders CROSS-FUNCTIONAL COORDINATION - Track execution commitments across teams - Follow up on deadlines and deliverables - Escalate slippage early and objectively - Maintain structured dashboards of ongoing initiatives OPERATIONAL & ADMINISTRATIVE SUPPORT - Manage executive scheduling and prioritization - Coordinate internal and external communications - Maintain high professional standards in all outputs ROLE IMPACT Strong performance results in: - Clear executive decision trails - Fewer dropped commitments - Tighter cross-functional alignment - Faster execution cycles - Increased CEO focus on strategic priorities WHAT THIS ROLE IS NOT - This is not a strategic leadership role - This is not independent product or revenue ownership - This is not a stepping stone to immediate executive authority This role requires comfort operating in a support function — regardless of prior seniority. QUALIFICATIONS AND PROFILE We are looking for individuals who demonstrate: - Former founder, operator, or builder experience OR strong analytical background (consulting, finance, research, technical environments) - Exceptional structured writing ability - Strong analytical reasoning and pattern recognition - Comfort synthesizing complex discussions into clarity - High attention to detail - Ability to operate without ego in a support capacity - Strong discretion and professionalism Former founders are welcome — provided they are motivated by discipline and execution, not status. CULTURAL FIT We value individuals who: - Think sharply but act humbly - Prefer execution over visibility - Take pride in structured output - Care about precision - Follow through consistently HOW CANDIDATES ARE EVALUATED Candidates are evaluated based on: - Clarity and structure of written work - Analytical depth in summarizing complex discussions - Discipline in tracking commitments - Comfort supporting executive workflows - Absence of ego in operational contexts SUMMARY The Executive Assistant strengthens the CEO’s office by applying founder-level thinking and analytical rigor to executive documentation, planning, and follow-through. This role is foundational to maintaining speed, clarity, and execution discipline as Rwazi scales.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU'LL DO - Build enterprise-grade AI agents for healthcare: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. These agents help people understand their coverage, find providers, schedule appointments, navigate billing, and more—all while maintaining strict HIPAA compliance and the trust that healthcare demands. - Discover where agents will make an impact: Ground-up discovery is a critical part of the role. Work closely with providers, payers, RCMs and pharmaceutical companies to identify new use cases and opportunities for AI Agents to deliver impact for their business. You should be our customer’s trusted advisor, and be able drive strategic decisions for our customers. - Engage with customers: In the role, you will engage with all levels of our customers’ businesses: - Discover and assess their requirements. - Prepare and present demonstrations of Sierra’s agent. - Address and overcome technical challenges in the business process by working with technical counterparts. - Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes. - Become trusted advisors and drive strategic technical strategies for our customers. - Shape the platform and healthcare roadmap: Your direct work with healthcare customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development in healthcare. EXAMPLE PROJECTS These are examples of projects our healthcare team has worked on: - Develop net new agentic healthcare products that can cut costs and drive revenue in the healthcare ecosystem. - Build AI agents for major health insurance networks that handle detailed questions like "what's my co-pay for a primary care visit?" and "how many physical therapy sessions do I have left?" - Develop voice and chat agents for nonprofit healthcare providers that help members find in-network specialists, check availability, and locate providers based on specialty or location - Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics - Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates - Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility. - Experiment with the latest voice models and integrate them at scale for healthcare enterprises requiring secure, compliant phone interactions WHAT YOU'LL BRING - 5-7+ years experience in product development of highly technical products. - Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. - Experience crafting and tailoring a message for potential customers, including executives. - Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. - Degree in a technical or related field, or equivalent professional experience. - Genuine interest in healthcare and improving patient/member experiences EVEN BETTER... - Experience in healthcare technology, health IT or working with healthcare organizations - Understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy) - AI-related experience (experience with product development for AI agents a plus). - Some coding experience with React, Typescript, and Go. - MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). - Past roles that interface with end customers to influence software development. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma’s distribution partnerships team is passionate about unlocking new sources of revenue and hyper-scaling growth through the power of strategic alliances. This includes accelerating go-to-market (GTM) efforts, driving adoption of Figma’s platform, and unlocking new use cases via our suite of AI tools. We are looking to hire an experienced business development and partnerships professional to scale our efforts with agencies, systems integrators, consultancies, and commercial partners (resellers) across the globe. This includes driving revenue growth and supporting customers across North America in both commercial and public sectors (government). This is not a channel sales role - we are focused on new critical initiatives and analyzing how partnerships best serve the long-term needs of Figma’s business. This is an exciting opportunity to join an emerging team at Figma where you will play an active role in shaping our long-term partner strategy. You will build new revenue-focused partner programs from scratch and scale our existing motions to better serve customers as Figma’s platform continues to evolve. This is a full-time role that can be held from our New York City or San Francisco hub - or remotely in the United States. What you’ll do at Figma: Identify, evaluate, and execute new strategic distribution opportunities that require complementary GTM partners, and onboard qualified organizations into Figma’s formal partner program Manage and grow relationships with service and commercial partners across AMER — including public sector and Federal clients — driving partner-influenced revenue and aligning on mutual success plans, critical metrics, and documented wins Partner with Figma’s GTM teams to source, scope, and progress partner-influenced opportunities, while identifying new co-marketing and co-selling motions that expand reach and unlock new use cases Evaluate and mature indirect sales motions in the context of Figma’s established sales model, recommending improvements that streamline execution and support long-term growth Educate and enable the partner ecosystem on Figma’s products, services, and AI capabilities, while building strong cross-functional relationships with Sales, Marketing, Customer Experience, Product, and other internal partners We'd love to hear from you if you have: 10+ years of professional experience in partnerships, business development, channel, or related GTM roles 3+ years of experience handling external GTM partners (e.g., SIs, agencies, consultancies, ISVs, resellers, marketplaces, or referral partners) Proven experience building partner programs or strategies from inception to execution, including defining important metrics and revenue goals Experience managing multiple strategic partner relationships simultaneously and driving measurable revenue outcomes While not required, it’s an added plus if you also have: Experience working with partners to influence or capture business within the U.S. Federal government Worked at a service organization or channel partner in a direct GTM capacity Sold to product, design, or technical audiences Familiar with UX/UI design principles, collaboration tools, or digital product development workflows Exposure to a sales methodology (e.g., MEDDICC, Command of the Message) At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $140,000 — $296,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Global (Remote) Workplace: Remote DECISION INTELLIGENCE ANALYST Team: Product Location: Flexible / Remote Reporting to: VP of Product ROLE OVERVIEW Rwazi’s platform produces decision-grade outputs powered by structured reasoning and AI-assisted judgment. The Decision Intelligence Analyst owns decision quality. This role evaluates system outputs, identifies reasoning weaknesses, and strengthens AI judgment through structured feedback and training loops. It ensures the platform does not merely generate outputs — but generates sound, defensible decisions. The Decision Intelligence Analyst is the quality control layer for decision intelligence. CORE MANDATE The Decision Intelligence Analyst is accountable for: - Evaluating decision outputs for logical integrity and sound reasoning - Identifying patterns of judgment failure or inconsistency - Designing structured feedback loops to improve AI reasoning - Training and refining AI judgment frameworks - Defining measurable standards for decision quality This role governs the reliability of Rwazi’s decision engine. KEY RESPONSIBILITIES DECISION OUTPUT EVALUATION - Review system outputs for logical coherence and reasoning rigor - Assess signal interpretation accuracy - Identify tradeoff miscalculations or flawed inference pathways - Document recurring reasoning gaps AI JUDGMENT TRAINING - Create structured examples to refine reasoning performance - Develop edge-case libraries for training robustness - Formalize evaluation rubrics for decision quality - Collaborate with R&D to improve reasoning architecture QUALITY STANDARDS & METRICS - Define measurable criteria for decision-grade output - Track improvements in reasoning consistency - Monitor drift in output quality over time - Establish acceptance thresholds for release FAILURE MODE ANALYSIS - Identify systemic reasoning weaknesses - Surface blind spots in signal modeling - Propose structured adjustments to logic layers - Escalate structural flaws early CROSS-FUNCTIONAL COLLABORATION - Partner with Product to align quality with roadmap goals - Collaborate with R&D on advanced reasoning improvements - Provide structured feedback to Engineering when system behavior deviates ROLE IMPACT Strong performance in this role results in: - Higher confidence in decision outputs - Reduced reasoning inconsistencies - Improved explainability - Faster detection of system drift - Stronger enterprise trust This role protects the intellectual credibility of the platform. WHAT THIS ROLE IS NOT - This is not general QA - This is not surface-level data validation - This is not simple output review This role evaluates reasoning quality, not formatting correctness. QUALIFICATIONS AND PROFILE We are looking for individuals who demonstrate: - Strong analytical and logical reasoning ability - Experience evaluating AI systems, decision frameworks, or complex models - Comfort dissecting multi-step reasoning chains - Ability to formalize judgment criteria - Strong written clarity and structured thinking - Comfort working with ambiguity and edge cases Candidates may come from applied AI evaluation, consulting, operations research, economics, philosophy of logic, or technically rigorous analytical fields. CULTURAL FIT We value analysts who: - Obsess over reasoning integrity - Question outputs rather than accept them - Care about intellectual rigor - Prefer structured evaluation over intuition - Are comfortable holding high standards HOW CANDIDATES ARE EVALUATED Candidates are evaluated based on: - Their ability to critique and improve structured reasoning - Clarity of their evaluation frameworks - Depth of logical analysis - Ability to identify hidden failure modes - Their rigor in defining measurable quality standards We prioritize demonstrated reasoning discipline over titles alone. SUMMARY The Decision Intelligence Analyst safeguards the quality and integrity of Rwazi’s decision engine. This role ensures that as AI capabilities expand, decision outputs remain structured, defensible, and enterprise-grade.

Location: Global (Remote) Workplace: Remote RESEARCH ENGINEER Team: Research & Development Location: Flexible / Remote Reporting to: Head of R&D ROLE OVERVIEW Rwazi’s research initiatives require rapid experimentation, prototyping, and system validation. The Research Engineer enables applied research through technical system construction. This role builds prototypes, experimental pipelines, evaluation tooling, and research infrastructure that allow decision concepts to be tested under real-world constraints. The Research Engineer operationalizes research velocity. CORE MANDATE The Research Engineer is accountable for: - Building research prototypes and sandbox environments - Developing evaluation tooling for decision systems - Implementing experimental system architectures - Enabling fast iteration between theory and validation - Maintaining technical research infrastructure This role bridges conceptual research and system reality. KEY RESPONSIBILITIES PROTOTYPE DEVELOPMENT - Implement experimental decision pipelines - Build modular, testable research architectures - Translate conceptual models into runnable systems RESEARCH TOOLING & INFRASTRUCTURE - Create evaluation frameworks for reasoning outputs - Build simulation environments for controlled testing - Develop benchmarking systems for decision performance EXPERIMENT ENABLEMENT - Implement A/B logic and structured experiment tracking - Optimize iteration cycles for research testing - Ensure reproducibility of experimental results SYSTEM INTEGRATION SUPPORT - Collaborate with Decision Research Scientists to encode models - Provide technical validation of research concepts - Identify engineering constraints early ROLE IMPACT Strong performance in this role results in: - Faster research iteration cycles - More reliable prototype validation - Reduced gap between research and production - Higher experimental rigor This role accelerates Rwazi’s long-term capability development. WHAT THIS ROLE IS NOT - This is not product feature engineering - This is not maintenance development - This is not short-term optimization This role builds experimental systems. QUALIFICATIONS AND PROFILE We are looking for individuals who demonstrate: - Strong software engineering fundamentals - Experience building experimental or prototype systems - Comfort working in ambiguous research environments - Ability to balance speed and technical rigor - Familiarity with AI pipelines or decision architectures Candidates may come from research labs, AI startups, advanced analytics teams, or system architecture roles. HOW CANDIDATES ARE EVALUATED Candidates are evaluated based on: - Their ability to rapidly implement experimental systems - Technical clarity and modularity of their code - Comfort working with incomplete specifications - Understanding of evaluation logic and system validation - Ability to collaborate with research-oriented thinkers SUMMARY The Research Engineer enables Rwazi’s applied decision research by building the technical infrastructure required to explore, validate, and evolve next-generation decision systems. If you'd like, we can next define: - Decision Systems Fellow (elite individual contributor track) - AI Evaluation & Alignment Lead - Advanced Simulation Architect - Future Platforms Lab

Location: Global (Remote) Workplace: Remote DECISION RESEARCH SCIENTIST Team: Research & Development Location: Flexible / Remote Reporting to: Head of R&D ROLE OVERVIEW Rwazi advances decision systems — software capable of structured reasoning under real-world constraints. The Decision Research Scientist applies formal reasoning, modeling, and experimentation to real enterprise decision problems. This role operates at the boundary between research and application. It translates abstract decision theory, evaluation logic, and structured reasoning into practical system improvements that enhance Rwazi’s decision intelligence. This is applied decision research — not academic isolation. CORE MANDATE The Decision Research Scientist is accountable for: - Designing formal decision frameworks for complex enterprise problems - Modeling tradeoffs, uncertainty, and signal ambiguity - Advancing structured reasoning methodologies - Testing and validating new decision architectures - Converting research insight into system-ready primitives This role strengthens the reasoning depth of Rwazi’s decision engine. KEY RESPONSIBILITIES APPLIED DECISION MODELING - Formalize complex business questions into structured decision systems - Model uncertainty, tradeoffs, and multi-variable constraints - Design evaluation logic for ambiguous signal environments - Develop structured judgment methodologies RESEARCH-TO-APPLICATION TRANSLATION - Apply theoretical frameworks to real client use cases - Test decision logic against live or simulated environments - Identify structural weaknesses in existing decision pathways - Propose formal improvements with measurable rigor EXPERIMENTAL DESIGN - Design controlled experiments to validate reasoning enhancements - Define metrics for decision quality and output consistency - Compare alternative system architectures under defined constraints CROSS-FUNCTIONAL INTEGRATION - Collaborate with Research Engineers to prototype research concepts - Provide formal specifications to Product and Engineering - Advise leadership on long-term decision capability evolution ROLE IMPACT Strong performance in this role results in: - More reliable and explainable decision outputs - Increased reasoning depth across signal types - Expansion into new classes of enterprise problems - Stronger structural defensibility This role deepens Rwazi’s intellectual core. WHAT THIS ROLE IS NOT - This is not feature delivery - This is not surface-level analytics - This is not academic research detached from application This role requires rigorous thinking applied to real-world constraints. QUALIFICATIONS AND PROFILE We are looking for individuals who demonstrate: - Strong grounding in decision theory, systems modeling, or applied reasoning - Experience formalizing ambiguous problems into structured frameworks - Comfort working with AI systems and reasoning architectures - Ability to design and evaluate experiments rigorously - Intellectual independence and systems thinking Candidates may come from applied AI research, quantitative modeling, computational social science, economics, operations research, or advanced analytics domains. HOW CANDIDATES ARE EVALUATED Candidates are evaluated based on: - Their ability to formalize complex decision problems - The rigor and clarity of their reasoning models - Evidence of applying theory to practical systems - Depth of structured thinking - Their ability to improve decision quality measurably SUMMARY The Decision Research Scientist advances Rwazi’s applied decision intelligence by turning complex reasoning into structured, validated system logic.

Location: Global (Remote) Workplace: Remote DECISION SYSTEMS ARCHITECT Team: Product Location: Flexible / Remote Reporting to: Product Leadership ROLE OVERVIEW Sena is designed to translate complex business intent into decision-grade outputs at scale. The Decision Systems Architect plays a critical role in advancing Sena’s decision capabilities by formalizing judgment, reasoning frameworks, and evaluation logic into system-native structures. This role focuses on extending the breadth, depth, and consistency of Sena’s decision logic as new customer use cases, signal types, and business questions emerge. This is a product-embedded role at the intersection of systems thinking, applied reasoning, and AI enablement. KEY RESPONSIBILITIES The Decision Systems Architect is responsible for: - Designing and refining decision frameworks that guide how Sena interprets customer intent - Defining signal mapping logic that structures how business questions are decomposed into actionable signals - Establishing configuration schemas that specify how data must be captured to support decision-grade outputs - Creating evaluation criteria and quality standards used to assess system outputs - Identifying recurring patterns, edge cases, and failure modes, and formalizing them into reusable system logic - Producing structured artifacts that directly inform Product and AI development workflows - Collaborating closely with Product, AI, and Engineering teams to ensure decision logic is encoded effectively into Sena All work in this role is expected to be system-oriented, reusable, and extensible. ROLE IMPACT AND GROWTH This role contributes to Sena’s evolution as new business problems, customer objectives, and data environments emerge. As the system’s capabilities expand, the focus of this role naturally shifts toward: - New classes of customer questions - New signal types and constraints - More complex decision structures and tradeoffs - Higher-order reasoning patterns that have not yet been formalized This role remains at the frontier of decision design as the product evolves. QUALIFICATIONS AND PROFILE We are looking for individuals who demonstrate: - Strong systems thinking and the ability to formalize complex reasoning - Experience designing frameworks, methodologies, or structured decision logic - The ability to translate ambiguous problems into clear, explicit structures - Comfort working in highly autonomous, fast-moving environments - Intellectual curiosity and a willingness to challenge established methods Candidates may come from applied research or technically rigorous domains where deep reasoning, formal abstraction, and the hands-on design of complex decision systems were core to the work. CULTURAL FIT We value people who: - Take initiative and operate with high ownership - Produce high output with limited resources - Prefer autonomy and accountability - Are inventive and comfortable rejecting outdated approaches - Are deeply focused and driven by hard problems This role is best suited for individuals who enjoy building foundational systems and pushing the boundaries of what software can reason about. HOW CANDIDATES ARE EVALUATED Candidates are evaluated based on: - Their ability to structure and reason through ambiguous problems - The clarity, generalizability, and technical rigor of the frameworks they design - How effectively their thinking can be translated into system-level logic - The quality and rigor of their judgment under real-world constraints - Their ability to independently design, execute, and iterate on decision frameworks We prioritize demonstrated capability and depth of thinking over resumes alone. SUMMARY The Decision Systems Architect helps define how Sena thinks as it continues to expand across new domains and use cases. This role is central to shaping the system’s long-term decision intelligence and is designed for individuals who want to work at the intersection of reasoning, systems, and product design.

Location: Global (Remote) Workplace: Remote Head of Research & Development (R&D) Location: Global (Remote) Reports to: CEO Employment Type: Full-time MISSION AT RWAZI Rwazi’s long-term advantage depends on expanding the frontier of what decision systems can reason about. The Head of R&D owns long-horizon capability development — exploring, prototyping, and formalizing the next generation of decision intelligence that will power future versions of Rwazi’s platform. This role operates beyond immediate roadmap pressures. It identifies structural opportunities in reasoning systems, signal modeling, AI-assisted judgment, and decision automation — and transforms them into foundational capabilities. The Head of R&D defines what Rwazi becomes 3–5 years from now. CORE MANDATE The Head of R&D is accountable for: - Advancing future decision system architectures - Formalizing higher-order reasoning capabilities - Exploring new signal classes and evaluation logic - Identifying structural AI leverage points - Converting research into reusable system primitives This is a capability-building role, not a feature-delivery function. KEY RESPONSIBILITIES LONG-HORIZON CAPABILITY EXPLORATION - Identify unsolved reasoning challenges within Rwazi’s domain - Explore advanced decision frameworks beyond current product constraints - Develop conceptual models for higher-order AI reasoning systems - Investigate new signal environments and structured judgment methods PROTOTYPE & FORMALIZATION - Build experimental prototypes to test new system architectures - Formalize reasoning patterns into structured logic frameworks - Create reusable primitives that Product and Engineering can adopt - Document system logic in technically rigorous formats AI & DECISION SYSTEMS ADVANCEMENT - Push beyond current signal-to-output pipelines - Explore multi-layer reasoning and tradeoff modeling - Design evaluation criteria for increasingly complex decisions - Anticipate future enterprise use cases and model their structural requirements STRATEGIC INTERFACE WITH EXECUTIVE LEADERSHIP - Advise CEO on long-term technical differentiation strategy - Translate research insights into strategic investment decisions - Identify potential defensibility moats RESEARCH GOVERNANCE - Define standards for experimentation rigor - Establish evaluation frameworks for prototype validation - Maintain clarity between exploratory work and production systems ROLE IMPACT Strong performance in this role results in: - Structural differentiation in decision intelligence - New classes of solvable enterprise questions - Expansion of AI-assisted reasoning depth - Long-term defensibility against competitors - Research-driven product evolution This role ensures Rwazi does not stagnate at feature-level innovation. WHAT THIS ROLE IS NOT - This is not roadmap feature delivery - This is not short-term optimization - This is not pure academic research detached from application - This is not reactive problem-solving This role requires frontier thinking and disciplined formalization. QUALIFICATIONS AND PROFILE We are looking for individuals who demonstrate: - Deep systems thinking and formal reasoning ability - Experience designing structured decision frameworks - Strong understanding of AI systems, modeling logic, or computational reasoning - Ability to translate abstract research into usable system components - Comfort operating autonomously at high strategic altitude - Demonstrated work on complex, ambiguous problems Candidates may come from applied research, AI system design, computational modeling, advanced analytics, or technically rigorous environments. CULTURAL FIT We value leaders who: - Think in decades, not quarters - Formalize ideas with intellectual rigor - Challenge existing system boundaries - Operate independently without constant direction - Care about structural innovation over incremental gain This role is suited for builders who want to shape the long-term intelligence core of an AI-native company. How Candidates Are Evaluated Candidates are evaluated based on: - Their ability to formalize complex reasoning into structured systems - Evidence of pushing technical or decision boundaries - Clarity of thought in ambiguous domains - Ability to design experiments with rigor - Strategic alignment with long-term capability building We prioritize demonstrated intellectual depth and system-building ability over conventional titles. SUMMARY The Head of R&D defines the next generation of Rwazi’s decision intelligence. This role ensures that as the market evolves, Rwazi advances beyond incremental product iteration — and continues to expand the frontier of what enterprise decision systems can reason about.

Location: Australia Workplace: remote Overview   Are you passionate about languages, writing, and quality evaluation? We are launching an exciting language evaluation project and are looking for Mandarin-speaking experts to join our team.  In this role, you will contribute to training AI systems to better understand, generate, and refine language by performing structured evaluation and writing tasks, all from the comfort of your home and on a flexible schedule.    What you will do:  - Evaluate AI-generated responses for accuracy, grammar, and cultural relevance.  - Identify issues and provide refined, high-quality rewritten responses.  - Create natural prompts and responses in Mandarin to improve conversational datasets.  - Collaborate with global teams to help improve AI language models.     Project Details:  - Duration: 4 weeks. - Rate: $40USD/hour - Commitment: ~10 to 20 hours/week (flexible schedule). - Job Type: Freelance contract. - Location: Remote   Requirements:  - Background as a teacher (preferred but not a must) or experience in teaching/writing in Mandarin.  - Excellent written communication and strong grammatical accuracy.  - Familiarity with cultural nuances in Mandarin. - Comfortable with structured tasks such as: preference ranking (factuality & locality), prompt-response writing, grammaticality checks, provision & improvement of text.   Note: Please do not use VPNs or IP-masking tools during the recruitment process — our security system requires accurate regional verification.      Job reference: #L1-CC1 Why Join Welo Data?   ✨ Limitless Flexibility   Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.    🌱 Limitless Growth   Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.    🌍 Limitless Support   Be part of a global contributor community with responsive guidance and support.    💡 Real Impact   Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.     How to Apply?  Apply now by answering a few quick questions to join our database and become part of our growing community.    About Welo Data  Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.   At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.

Location: Annapolis, MD To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual. When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy. Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations. Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times. Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents. Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn. Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients. Provides staff education on safety topics and trains new Officers in all department policies and procedures. Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues. Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation. Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems. Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport. Provides safety escorts and assistance for staff, visitors and patients as requested. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Perform fire drills as required. May have to work other shifts, as necessary. Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence. Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time. Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes. Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community. Educational/Experience Requirements: High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience. At least one (1) year of Health care Safety and Security experience preferred. Must pass a criminal records background check prior to employment. Possess strong verbal, interpersonal communications skills and excellent customer service. Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months. License/Certifications: IAHSS Basic Officer Certification preferred, required for any promotion. Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record. There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens. Physical Demands – Heavy Exerting more than 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary. Luminis Health Benefits Overview: Medical, Dental, and Vision Insurance. Retirement Plan w/employer contribution. Paid Time Off. Employee Tuition Assistance Benefits. Employee Referral Bonus Program Employer Paid Holidays, Disability, and Life/AD&D for full-time employees Wellness Programs/Employee Assistance Programs and more The pay transparency ranges represent the low and the high end of Luminis Health’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills in relation to the job requirements, work experience, market conditions, education/training, and other qualifications. Luminis Health offers a total rewards package that supports our employees’ health, life, career, and retirement. Pay Range $20 — $25 USD Luminis Health Benefits Overview: •    Medical, Dental, and Vision Insurance •    Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) •    Paid Time Off •    Tuition Assistance Benefits •    Employee Referral Bonus Program •    Paid Holidays, Disability, and Life/AD&D for full-time employees •    Wellness Programs •    Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As the Engineering Manager for Observability, you'll lead the team building the systems that show Figma how its platform and its AI products actually behave in production. That spans our core observability stack, meaning metrics, logs, and distributed tracing, as well as a fast-growing new frontier: the AI observability pipeline that turns traces, conversations, and model outputs into the classification and evals that make Figma's AI features measurably better. You'll set strategy across both, raise the bar on instrumentation and data quality, and push into AI-driven approaches to anomaly detection and operational automation. Observability was an unowned space at Figma until recently, so this is a rare chance to shape an early-stage, high-leverage platform that every engineering team here depends on. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Lead and grow a 6 engineer team responsible for the reliability, scalability, and evolution of Figma's observability and AI observability platforms. Own and evolve the AI observability ecosystem: a privacy-safe telemetry pipeline that aggregates trace, conversation, and model data, runs classification, and lets teams run evals to measure and improve AI feature quality. Own Figma's core observability stack, including platforms like Datadog, ensuring high availability, strong data quality, and a healthy signal-to-noise ratio across metrics, logs, and traces. Set the technical strategy for the instrumentation standards, libraries, agents, and operators that monitor services across the company. Explore and ship AI-driven approaches to anomaly detection, root cause analysis, signal correlation, and operational automation. Partner across infrastructure, product engineering, finance, and security to give teams clear visibility into system health at scale, including cost efficiency as the team's scope grows. Coach and develop engineers through career growth, feedback, and technical leadership, building a culture of ownership and high-quality execution. We'd love to hear from you if you have: 4+ years of experience leading and growing engineering teams in infrastructure, observability, platform, or AI systems, with a track record of delivering reliable production systems at scale. A strong foundation in distributed systems and a platform mindset: you build systems other teams adopt and rely on, not just for your own team. Hands-on depth in observability, AI systems telemetry, or both, whether that means metrics, logs, and distributed tracing, or the traces, classification, and evals that power AI products. Fluency with the modern tooling in your area, such as Datadog, OpenTelemetry, and Prometheus, or LLM tracing, prompt and model versioning, and eval workflows. A high operational bar (instrumentation and data quality, SLO design, incident response) and the ability to set technical direction and drive cross-functional alignment in complex environments. While not required, it’s an added plus if you also have: Breadth across both classic observability and AI observability, or the curiosity to grow into whichever is newer to you. Experience creating AI Telemetry-assisted improvement feedback loops for services, in particular for AI products and features. Experience improving infrastructure efficiency, including cost attribution, forecasting, vendor negotiation, and usage modeling. A track record designing company-wide observability standards, shared libraries, and agent or operator-based integrations. Experience applying AI or machine learning to anomaly detection, root cause analysis, or operational automation. Experience scaling and mentoring high-performing teams through platform expansion or major architectural change. At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $258,000 — $376,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: London, England Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. Read our blog to learn more. About the role... We’re looking for a Senior Creative Director to set the creative vision for Duolingo’s brand building and marketing efforts and lead a team that delivers culturally resonant, high‑impact work across campaigns, social, partnerships, and user acquisition. You will raise the creative bar, turn bold ideas into clear concepts, and guide execution from brief through launch—collaborating closely with Brand Marketing and Growth, International Marketing, Product, Design, BD, and global agency partners to build an iconic brand with measurable business impact. Reporting to the Head of Brand Marketing, this role will lead other creative leaders in the Marketing function. 🧠  You will... Drive all creative work in the Marketing function, ensuring it consistently ladders up to the company strategy and moves key brand and business metrics. Lead, mentor, and grow a team of creatives; set a high bar for craft, narrative, and taste while creating space for diverse voices and experimentation. Turn great ideas into end‑to‑end campaign concepts; guide direction across channels (social, video, experiential, partnerships), from insight to execution. Partner with Brand Marketing to shape briefs, make strategic trade‑offs, and deliver work that’s part of culture and drives brand love and growth. Partner with Growth Marketing to build a performance marketing creative studio enabling our user acquisition efforts across the globe. Partner with our Country Marketing team to lead and evolve our global agency roster; ensure scopes, standards, and handoffs produce A+ creative worldwide. Oversee creative feedback and quality across all project stages; provide clear, timely decisions that keep momentum without sacrificing excellence. Inspire the organization with industry trends, creative references, and new platforms; codify what’s “on‑brand” and how we measure brand success. ✅  You have... Experience in brand/creative roles with significant time leading other creative leaders; proven success shipping integrated campaigns across a wide range of budgets at a high bar. Demonstrated ability to set vision, influence senior stakeholders, and connect creative decisions to strategy, KPIs, and ROI. A track record of turning insights into iconic, culture‑driving ideas and guiding multi‑disciplinary teams from concept to launch. Excellent communication and feedback skills; you simplify complex topics, make fast, sound calls, and bring others along. Experience managing agencies and external partners across markets, with a reputation for raising quality and speed. The ability to work from or relocate to New York City or London, UK ⭐  Exceptional candidates will have... Experience working with IP-led brands Global brand experience, including creative leadership across multiple regions and cultures. A portfolio demonstrating world‑class craft and storytelling— work that drives buzz and earned media attention instead of relying on paid channels for distribution. Deep familiarity with social media and creator ecosystems, and how to translate cultural signals into breakthrough brand ideas. Experience establishing clear creative operating mechanisms with marketing, product, and design partners. The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role! Salary Range: £150,300 — £225,400 GBP Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here . Job Alerts: Sign up for job alerts here . Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com . Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information. By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice .

Location: New York, NY Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. Read our blog to learn more. About the role... We’re looking for a Senior Creative Director to set the creative vision for Duolingo’s brand building and marketing efforts and lead a team that delivers culturally resonant, high‑impact work across campaigns, social, partnerships, and user acquisition. You will raise the creative bar, turn bold ideas into clear concepts, and guide execution from brief through launch—collaborating closely with Brand Marketing and Growth, International Marketing, Product, Design, BD, and global agency partners to build an iconic brand with measurable business impact. Reporting to the Head of Brand Marketing, this role will lead other creative leaders in the Marketing function. 🧠  You will... Drive all creative work in the Marketing function, ensuring it consistently ladders up to the company strategy and moves key brand and business metrics. Lead, mentor, and grow a team of creatives; set a high bar for craft, narrative, and taste while creating space for diverse voices and experimentation. Turn great ideas into end‑to‑end campaign concepts; guide direction across channels (social, video, experiential, partnerships), from insight to execution. Partner with Brand Marketing to shape briefs, make strategic trade‑offs, and deliver work that’s part of culture and drives brand love and growth. Partner with Growth Marketing to build a performance marketing creative studio enabling our user acquisition efforts across the globe. Partner with our Country Marketing team to lead and evolve our global agency roster; ensure scopes, standards, and handoffs produce A+ creative worldwide. Oversee creative feedback and quality across all project stages; provide clear, timely decisions that keep momentum without sacrificing excellence. Inspire the organization with industry trends, creative references, and new platforms; codify what’s “on‑brand” and how we measure brand success. ✅  You have... Experience in brand/creative roles with significant time leading other creative leaders; proven success shipping integrated campaigns across a wide range of budgets at a high bar. Demonstrated ability to set vision, influence senior stakeholders, and connect creative decisions to strategy, KPIs, and ROI. A track record of turning insights into iconic, culture‑driving ideas and guiding multi‑disciplinary teams from concept to launch. Excellent communication and feedback skills; you simplify complex topics, make fast, sound calls, and bring others along. Experience managing agencies and external partners across markets, with a reputation for raising quality and speed. The ability to work from or relocate to New York City or London, UK ⭐  Exceptional candidates will have... Experience working with IP-led brands Global brand experience, including creative leadership across multiple regions and cultures. A portfolio demonstrating world‑class craft and storytelling— work that drives buzz and earned media attention instead of relying on paid channels for distribution. Deep familiarity with social media and creator ecosystems, and how to translate cultural signals into breakthrough brand ideas. Experience establishing clear creative operating mechanisms with marketing, product, and design partners. The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role! Salary Range: $236,800 — $355,200 USD Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here . Job Alerts: Sign up for job alerts here . Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com . Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information. By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice .

Location: United Kingdom, Europe, North America, and Australia ScaleMath is hiring a Staff Writer and Editorial Lead to work directly with the founder and help drive high-leverage initiatives across the business. This is not a traditional "writing-only" role. You’ll be involved in content and editorial work, but you’ll also jump into partnerships, sales support, client calls, messaging, positioning, internal projects, and whatever else the business needs. The common thread is: you’re a high-judgment operator who can own work end-to-end and ship high-quality outcomes. This role exists because our current internal “right hand” is becoming a bottleneck. We need someone with the same level of written English ability and attention to detail to share the load and help ScaleMath move faster without lowering standards. WHAT WE’RE LOOKING FOR We’re looking for someone who fits the following criteria: - Strategic + hands-on – able to set direction and execute, owning initiatives end-to-end with real accountability - Exceptional attention to detail – holds a high precision bar and catches issues others miss - Elite written communicator – writes clearly, confidently, and with strong structure and flow - High-level copywriter / “sentence designer” – strong at line-level writing: clarity, rhythm, persuasion, and restraint - Quality bar setter – elevates the standard for what “good” looks like across content and messaging - Strong editorial judgment – knows what to cut, what to keep, what to emphasize, and what will confuse the reader - Execution-first mindset – reliably ships finished work, not just drafts, outlines, or ideas - Brand voice steward – maintains consistency of tone, positioning, and messaging across channels - Trusted internal reviewer – improves others’ work through thoughtful critique, rewrites, and refinement WHAT YOU’LL DO This role will evolve over time, but you can expect to work across areas like: - Writing and editing high-quality content (including founder-led content) - Improving messaging, positioning, and narrative clarity across the business - Reviewing and polishing important documents, emails, and customer-facing assets - Supporting partnerships: outreach, coordination, follow-ups, and deal flow - Joining client and partner calls where strong communication matters - Supporting sales efforts with copy, decks, follow-ups, and materials - Owning internal initiatives end-to-end (research, execution, and delivery) - Acting as a force multiplier for the founder and the team WHAT SUCCESS LOOKS LIKE - Work that used to bottleneck now ships consistently, without quality dropping - Our content, messaging, and outbound feels sharper, clearer, and more “ScaleMath” - Initiatives move forward because you proactively push them forward - The founder’s time is protected and the business moves faster WHO THIS IS PERFECT FOR This role is ideal if you’re someone who: - Loves writing, editing, and high-quality communication - Also enjoys business problem-solving and cross-functional execution - Wants real ownership, not narrow job lanes - Can switch between “craft” work and “operator” work without losing quality LOCATION UK is preferred, but we’re open to hiring globally for the right person. HOW TO APPLY Send us: - A short note on why this role fits you - 2–3 examples of your best writing (published or private is fine) - Anything that shows how you operate (projects, initiatives you owned, etc.)

Location: Sweden Workplace: remote We are looking for experienced language professionals to support an ongoing project focused on creating, reviewing, and refining customer review summaries. This role involves applying complex writing and content rules to ensure accuracy, consistency, clarity, and faithful representation of customer sentiment, while adhering to detailed project guidelines. What you’ll do *Implement complex rules related to writing structure, content, register, and perspective to maintain consistency and coherence across summaries. *Conduct thorough research to verify the accuracy of information and ensure all content is factually correct. *Edit and refine summaries to improve clarity, readability, and overall quality. *Synthesize customer reviews to capture key points and overall sentiment concisely and accurately. *Apply content and editorial guidelines consistently across all customer review summaries. *Translate project guidelines into your language, adapting them specifically to your country/locale conventions. Project details Content type: Customer review summaries Project duration: Ongoing Language: Sweden Requirements Proven experience in content editing, summarization, localization, or similar language-focused work. Strong ability to follow complex editorial and content guidelines with high consistency. Excellent research and fact-checking skills. Strong attention to detail and a quality-driven mindset. Ability to work independently in an online, guideline-driven production environment.

Location: Finland Workplace: remote We are looking for experienced language professionals to support an ongoing project focused on creating, reviewing, and refining customer review summaries. This role involves applying complex writing and content rules to ensure accuracy, consistency, clarity, and faithful representation of customer sentiment, while adhering to detailed project guidelines. What you’ll do *Implement complex rules related to writing structure, content, register, and perspective to maintain consistency and coherence across summaries. *Conduct thorough research to verify the accuracy of information and ensure all content is factually correct. *Edit and refine summaries to improve clarity, readability, and overall quality. *Synthesize customer reviews to capture key points and overall sentiment concisely and accurately. *Apply content and editorial guidelines consistently across all customer review summaries. *Translate project guidelines into your language, adapting them specifically to your country/locale conventions. Project details Content type: Customer review summaries Project duration: Ongoing Language: Finnish Requirements Proven experience in content editing, summarization, localization, or similar language-focused work. Strong ability to follow complex editorial and content guidelines with high consistency. Excellent research and fact-checking skills. Strong attention to detail and a quality-driven mindset. Ability to work independently in an online, guideline-driven production environment.