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Location: Islamabad, Pakistan Workplace: hybrid The WFM Manager owns workforce planning for inDrive Customer Support: how many people we need, in which language and vertical, and on which schedule, for both in-house teams and BPO partners. You turn forecasts into capacity plans, and capacity plans into schedules, so we meet our service levels at a sustainable cost. CS covers ride-hailing, intercity, delivery and food delivery, across Live Chat, Email, Incident Management, Driver Verification, Review and Appeals, and Insurance. This role gives CS leadership one clear view of hiring needs and service-level risks for the coming months and years. Reports to Director, Customer Support Excellence. Key Responsibilities Forecasting. Work with Analytics and the Business teams to build and improve the forecast of contacts and tickets by line, vertical, language and country. Own the forecast accuracy report and drive wMAPE down with cross-functional teams. Capacity planning. Build the capacity plan for every line: First Line (Live Chat and Email), Incident Management, Review and Appeals, Driver Verification, Insurance, escalations and other lines as business grows. Use the Erlang method to make sure we have enough people to hit each service level, by language and vertical (ride-hailing, intercity, delivery, food delivery). Headcount planning. Own the monthly and yearly headcount plan for in-house and BPO teams. Show CS leadership what hiring will look like in the coming months, and where performance is likely to dip, ensure BPO is following correct methodology to deliver on performance. Scheduling and adherence. Lead a team of junior, senior and workforce specialists who turn capacity plans into schedules and enforce them. Own schedule and capacity accuracy, and keep improving adherence to meet targets. BPO partners. Share incoming contact patterns with BPOs, audit and validate their rosters and schedules, and hold them accountable for all WFM topics. Reporting and insight. Publish regular reports on forecast accuracy, capacity, adherence and service level, with root causes and actions. Raise risks early to CS leadership. Tools. Work with Product to build our WFM tool in-house, while staying flexible and getting the most from the tools we use today. Team. Hire, coach and develop the WFM team, and set clear standards for planning and scheduling across all lines. Transformation and KPIs. Sponsor automation, process optimisation and workforce transformation initiatives that improve efficiency and service levels. Define the KPIs for the WFM team and the department, such as forecast accuracy, schedule adherence and service level, and track them against targets. Skills, Knowledge & Expertise 5+ years in workforce management or capacity planning, including 2+ years leading a team Hands-on forecasting and capacity planning, with strong knowledge of the Erlang method, shrinkage, occupancy and chat concurrency Experience planning across several lines, languages and countries, for in-house and outsourced teams Experience managing BPO partners on rosters, schedules, adherence and service levels Strong analytical skills: advanced Excel or Google Sheets, SQL or BI dashboards, and experience with WFM tools such as Calabrio, NICE or Verint Clear communication with senior leaders, and the ability to turn data into decisions Fluent English; other languages are a plus Recommended - Bachelor's degree in business, statistics, engineering or a related field, or equivalent experience Nice to Have Experience in ride-hailing, delivery, marketplace or other fast-growing tech operations Experience helping build or choose WFM tooling together with a Product team Python or automation skills for planning and reporting Experience working across many time zones Why join us Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location

Location: Kaunas, Remote Workplace: Hybrid Eneba is a marketplace trusted by 20M+ active users — and we're entering our next phase of scale. We're looking for a designer who doesn't just use AI tools but thinks in them: running research synthesis with AI, accelerating prototyping cycles, and producing handoff-ready specs that engineers can move on immediately.   We're looking for a Product Manager to join our New Horizons team to own delivery end-to-end for high-impact, early-stage product initiatives: turning priorities into scoped, sequenced releases and seeing them through to measurable outcomes. You'll work closely with engineering day to day, and partner across data, design, payments, risk and marketing to keep delivery moving and unblock your team when things get in the way. This role is ideal for a PM who thrives in fast-paced, high-ownership environments and has a data-driven, execution-focused mindset. It's a high-impact seat: you'll shape how our initiatives actually get built and shipped, working closely with the people who define what we build to make sure it lands. Responsibilities: - Own delivery end-to-end for your product area — turn prioritized problems into scoped, sequenced releases your team can actually hit. - Scope ambiguous priorities into a clear v1: explicit in/out, non-goals, acceptance criteria, dependencies and risks called out before a line of code is written. - Build a realistic plan grounded in team capacity, estimates and dependencies — separate committed from aspirational, and re-plan calmly when things shift. - Keep delivery on track day to day: know what every engineer is working on, spot risk early from leading signals rather than the deadline, and unblock the team before small slips become big ones. - Define success metrics, guardrails and kill criteria before build; instrument what you ship; roll out in stages with a clear decision point at each one. - Communicate progress honestly, including when something slips — with options, not just status. - Work with engineering as a peer: understand trade-offs, challenge estimates and technical approaches with substance, know when to stay out of the “how.” - Partner across stakeholders to align priorities and push back on scope or timeline with data when it’s warranted. Requirements: - 3+ years running delivery for a team of 3-5 engineers — planning, estimation, release management, incident response. - A track record shipping integration-heavy or transactional systems: marketplaces, payments, trading, logistics, or platforms with real external dependencies. - Ownership of outcome metrics, not just output — you can give baseline, target and actual on releases you’ve personally driven. - Comfort working directly with engineers: can read an architecture trade-off, challenge an estimate, tell a two-sprint problem from a five-sprint one. - Experience turning ambiguous priorities into a scoped plan without waiting for someone else to hand you a finished roadmap. #LI-DNP What it’s like to work at Eneba - Opportunity to join our Employee Stock Options program. - Opportunity to help scale a unique product. - Various bonus systems: performance-based, referral, additional paid leave, personal learning budget. - Paid volunteering opportunities. - Work location of your choice: office, remote, opportunity to work and travel. - Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes. Please attach CV's in English. To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice

Location: Espoo Workplace: Hybrid ROLE HIGHLIGHTS: - Customer Success Operations Specialist - Location: Espoo, Finland - Department: Customer Success, Missions Line of Business - Reports to: Director, Customer Success, Missions - Employment type: Permanent - Workplace model: Hybrid - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS: As a Customer Success Operations Specialist, you’ll run the operating rhythm behind ICEYE’s Missions Customer Success model. Missions delivers sovereign SAR satellite programs to governments worldwide, and Customer Success stays with these customers from go-live through operations, renewal and expansion. Program Managers and Customer Success Managers in each market own the relationships; you own what keeps them running smoothly: the governance calendar, pre-reads, meeting minutes, action registers and follow-up. You’ll make sure every internal review and customer meeting happens on time, is well prepared, ends with clear decisions, and that every action is closed. Within six months, you will independently drive the cadence across all target accounts. This ensures our customers stay satisfied, building the baseline for a long-lasting relationship.     WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES   - Own the governance calendar for all Missions customer accounts, planned a quarter ahead and sized by account tier. Trigger extra reviews when something material changes, such as a major incident, a procurement shift or a renewal risk. - Prepare, run and document the recurring forums: the monthly Customer Pulse review and Operational and Service Reviews, and the quarterly Internal Account Reviews, Executive Reviews (QBRs), Portfolio Reviews and Voice of Customer syncs with Product. Run the full QBR cycle end to end for strategic accounts. - Feed Customer Success input into existing forums (PMO Steering Group, sales pipeline, go-live working groups and LoB leadership) and track the follow-ups. - Coordinate customer reviews with local Program Managers, Customer Success Managers, local ICEYE CEOs and functional experts, covering agendas, invitations, pre-reads, logistics and customer visits to Espoo, including community formats. - Own the action, risk and decision registers. Chase open actions, escalate overdue items early and close the loop with customers on every commitment. - Keep the Customer Dashboard, one-page Account Briefs and portfolio reporting current. - Support running CSAT pulses after major interactions and NPS around QBRs, track recovery plans for detractors, and capture and quantify customer requirements for the product roadmap. - Turn the operating model into playbooks and templates, and automate reminders, reporting and dashboards in Jira, Slack and Salesforce, using AI tools where they save time.   WHAT WE’RE LOOKING FOR Must haves: - Hands-on experience in business operations, PMO, customer success operations or program coordination, ideally in B2B or B2G technology - Proven experience running a governance or operating rhythm across many stakeholders, functions and time zones - Strong follow-through: you track actions to closure without being prompted, while keeping strong working relationships with stakeholders - Excellent written English for agendas, pre-reads, minutes and executive summaries - Confidence building and maintaining dashboards and reports in Google Sheets or Excel, Jira, Salesforce or similar tools - Discretion with sensitive customer information - A structured, calm way of working when priorities shift and several reviews run in parallel - Hands-on use of automation or AI tools to cut manual reporting and follow-up   Nice to haves: - Experience in space, defence, government or other regulated programs - Familiarity with customer success practice: QBRs, health scores, CSAT and NPS, Voice of Customer - Finnish or other languages   APPLICATION PROCESS - Recruiter interview - Hiring Manager interview - Peer Interview - Take home task + presentation - Interview with SVP Missions - References WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Lisbon; Belgrade Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We’re looking for a Senior Frontend Engineer who cares deeply about performance, architecture, and building systems that scale. You will work across two complementary product areas: - A high-load, mobile-first web platform where SSR, rendering strategy, and Core Web Vitals are critical - Internal builder, CMS, and analytics products that require complex editors, forms, and state-heavy interfaces This role combines frontend platform engineering with advanced application development, requiring strong ownership of architecture, performance, and user experience. KEY RESPONSIBILITIES - Build and evolve high-performance web applications across game hubs, CMS, and analytics products - Design scalable frontend architecture, reusable UI systems, and developer-friendly foundations - Optimize rendering, caching, and application performance for high-load environments - Develop complex editor experiences, forms, dashboards, and state-heavy user interfaces - Ensure code quality through testing, observability, and engineering best practices REQUIRED QUALIFICATIONS - 5+ years of frontend development experience - Strong React expertise and modern frontend architecture practices - Production experience with Next.js, SSR, and React Server Components - Experience building complex SPA applications, including editors, dashboards, CMS, or similar state-heavy products - Strong performance optimization skills (Core Web Vitals, profiling, caching, rendering strategies, bundle optimization) - Experience with TanStack ecosystem (React Query and related tools) - Experience with Tailwind CSS and Vite - Experience designing reusable UI systems, components, and frontend architecture - Strong testing culture and maintainable engineering practices PREFERRED QUALIFICATIONS - Experience with schema-driven forms (Zod or similar) - Experience with BaseUI, Radix, or similar component systems - Experience with Bun - Background in gaming, entertainment, or high-traffic consumer products WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Support our Sales, Marketing, and customer-facing teams, which might include: - Driving end-to-end GTM processes, including building pricing proposals, developing customer presentations, and delivering financial analyses to enable team success. - Analyzing, optimizing, and implementing sales territories and processes for a fast-growing sales team. - Building out prospecting programs, marketing campaigns and events cadences, helping the sales team to drive net new demand. - Help define and scale the playbook for how Sierra builds, evaluates, launches, and expands AI agents at large enterprises. - Take on special projects and initiatives related to international expansion, pricing, marketing, legal, deal strategy, and agent development - Work with Pricing, Legal, Operations, Sales, Agent Development & Finance teams to identify inefficiencies in current GTM operations and design solutions to help Sierra scale. - Turn insight into action: Analyze complex datasets and translate findings into clear, executive-ready recommendations that drive high-leverage decisions. - Serve as a versatile, proactive team player, taking on both foundational tasks and high-impact strategic initiatives that drive the GTM team’s success. - Leverage AI-native tools such as Claude Code, Cursor, and Codex to build lightweight internal systems, automate workflows, and create operational leverage. WHAT YOU’LL BRING - 4+ years of experience in revenue operations, sales operations, management consulting, corporate strategy, or business operations. - Proficiency in financial modeling and data analysis (e.g., Excel, Google Sheets); experience with data visualization tools (e.g., Tableau, Looker, or Power BI). - A detail-oriented, methodical, and process-driven mentality that is focused on both accuracy and efficiency. - Demonstrated ability to manage multiple projects, prioritize effectively, and meet deadlines. - A proactive mindset with the ability to navigate ambiguity, drive and execute initiatives, and deliver results in a fast-paced, dynamic environment. - Strong written and verbal communication skills, with the ability to distill complex ideas and problems into straightforward, actionable recommendations, especially to executives. EVEN BETTER… - SQL experience. - Familiarity with CRM platforms (e.g., Salesforce, HubSpot) and marketing automation tools. - Previous 0-1 startup or operational experience. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Mapbox UK Workplace: Remote Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.  The Maps API team builds and maintains the applications and infrastructure responsible for creating and distributing Mapbox maps https://www.mapbox.com/maps. Thousands of customers rely on our services to seamlessly handle billions of requests every day, scale in real-time to global events, and enable designers, developers, and analysts to make and share maps we’ve never dreamed of. Delivering maps means delivering a model of the world that’s changing all the time and needs to automatically support the world’s edge cases – writing systems, fonts, local regulations, and global boundary disputes. Our team maintains the highest-traffic read APIs at Mapbox and the distributed ETL pipelines used by internal and external customers to turn data into maps. We’re building new ways for people to visualize location data. Check out our Mapbox maps https://www.mapbox.com/maps! As AI becomes embedded in modern engineering workflows, we value engineers who can thoughtfully integrate AI into design, development, and decision-making. Our interview process will include discussion of how you use AI in your engineering workflow. WHAT YOU’LL DO As a Software Development Engineer III on the Maps API team, you will be responsible for balancing rapid development of new mapping tools against the reliability of our services as they scale into new request volumes, markets, and use cases. In a single week on the Maps API team, you might write application code robust to a world’s worth of data, build and deploy microservices, diagnose complex system behavior as global markets drive traffic in unexpected ways, or facilitate continuous delivery at Mapbox. In this role, you can expect to: - Lead your engineering team to identify and scope out well-defined tasks. - Execute on the scope and be accountable for delivering on time with quality. - Design systems and make architectural decisions that will keep pace with the rapid growth of Mapbox’s customer base. - Mentor your peers through 1:1s, facilitating design and code reviews, and providing continuous guidance to foster professional growth and technical excellence. - Promote a culture of operational excellence by meticulously testing and monitoring our systems and code, writing documentation, and being on-call to support the health of our services. - Reduce technical debt, share your knowledge, and invest in your teammates’ health and happiness, while optimizing application performance and accelerating feature velocity. - Uphold a culture of collaboration, transparency, creativity, inclusion, and data-driven decisions. WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE - 8-10+ years of experience building scalable high volume low latency backend services. - Proficiency with Python, NodeJS, and native AWS (CDK, ECS, Step Functions, Lambda, S3, RDS, CloudWatch, CloudFront). - Experience building mapping and geospatial related products. - Familiarity with code versioning tools, such as GitHub. - Able to perform independently all the development tasks, based on designs and specs. - Self-starter who is communication and outcomes-oriented. - An empirical analytical approach. You develop strong hypotheses, conduct spikes, and clearly communicate your findings. - A desire to share your expertise through documentation, mentorship, pairing, and both written and verbal discussion. - A desire to work with and lead individuals with diverse backgrounds, perspectives, and experiences. - High quality mindset -- write unit tests, proactively remedy defects and follow through to production. NICE TO HAVE TRAITS FOR THIS ROLE - Proficiency in C++ WHAT WE VALUE In addition to our core values https://www.mapbox.com/about/values/, which are not unique to this position and are necessary for Mapbox leaders: - We value high-performing creative individuals who dig into problems and opportunities. - We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people. - We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company. - We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. HOW WE SUPPORT YOU - Hybrid/Remote Options: Enjoy flexibility to work comfortably from home or periodically from an office where applicable. - Country-Specific Care & Coverage: Private health, dental, and income protection plans tailored to elevate your regional statutory benefits. - Family-First Support: Family care, maternity and paternity leave policies to support your growing family. - Lifestyle Spending Account: Contributions to support your health, wellness, and personal growth - Balance & Brainpower: Mental health support for you and your dependents. - Rest & Recharge: Paid time away, company holidays, and generous absence policies. - Time Off to Give Back: Dedicated paid volunteering time in addition to your standard PTO. By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice https://www.mapbox.com/legal/applicant-privacy-notice/ for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application. We are committed to a fair and equitable hiring process. We do not discriminate against any protected class. #LI-Remote

Location: Mapbox Helsinki Workplace: Remote Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.  The Maps API team builds and maintains the applications and infrastructure responsible for creating and distributing Mapbox maps https://www.mapbox.com/maps. Thousands of customers rely on our services to seamlessly handle billions of requests every day, scale in real-time to global events, and enable designers, developers, and analysts to make and share maps we’ve never dreamed of. Delivering maps means delivering a model of the world that’s changing all the time and needs to automatically support the world’s edge cases – writing systems, fonts, local regulations, and global boundary disputes. Our team maintains the highest-traffic read APIs at Mapbox and the distributed ETL pipelines used by internal and external customers to turn data into maps. We’re building new ways for people to visualize location data. Check out our Mapbox maps https://www.mapbox.com/maps! As AI becomes embedded in modern engineering workflows, we value engineers who can thoughtfully integrate AI into design, development, and decision-making. Our interview process will include discussion of how you use AI in your engineering workflow. WHAT YOU’LL DO As a Software Development Engineer III on the Maps API team, you will be responsible for balancing rapid development of new mapping tools against the reliability of our services as they scale into new request volumes, markets, and use cases. In a single week on the Maps API team, you might write application code robust to a world’s worth of data, build and deploy microservices, diagnose complex system behavior as global markets drive traffic in unexpected ways, or facilitate continuous delivery at Mapbox. In this role, you can expect to: - Lead your engineering team to identify and scope out well-defined tasks. - Execute on the scope and be accountable for delivering on time with quality. - Design systems and make architectural decisions that will keep pace with the rapid growth of Mapbox’s customer base. - Mentor your peers through 1:1s, facilitating design and code reviews, and providing continuous guidance to foster professional growth and technical excellence. - Promote a culture of operational excellence by meticulously testing and monitoring our systems and code, writing documentation, and being on-call to support the health of our services. - Reduce technical debt, share your knowledge, and invest in your teammates’ health and happiness, while optimizing application performance and accelerating feature velocity. - Uphold a culture of collaboration, transparency, creativity, inclusion, and data-driven decisions. WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE - 8-10+ years of experience building scalable high volume low latency backend services. - Proficiency with Python, NodeJS, and native AWS (CDK, ECS, Step Functions, Lambda, S3, RDS, CloudWatch, CloudFront). - Experience building mapping and geospatial related products. - Familiarity with code versioning tools, such as GitHub. - Able to perform independently all the development tasks, based on designs and specs. - Self-starter who is communication and outcomes-oriented. - An empirical analytical approach. You develop strong hypotheses, conduct spikes, and clearly communicate your findings. - A desire to share your expertise through documentation, mentorship, pairing, and both written and verbal discussion. - A desire to work with and lead individuals with diverse backgrounds, perspectives, and experiences. - High quality mindset -- write unit tests, proactively remedy defects and follow through to production. NICE TO HAVE TRAITS FOR THIS ROLE - Proficiency in C++ WHAT WE VALUE In addition to our core values https://www.mapbox.com/about/values/, which are not unique to this position and are necessary for Mapbox leaders: - We value high-performing creative individuals who dig into problems and opportunities. - We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people. - We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company. - We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. HOW WE SUPPORT YOU - Hybrid/Remote Options: Enjoy flexibility to work comfortably from home or periodically from an office where applicable. - Country-Specific Care & Coverage: Private health, dental, and income protection plans tailored to elevate your regional statutory benefits. - Family-First Support: Family care, maternity and paternity leave policies to support your growing family. - Lifestyle Spending Account: Contributions to support your health, wellness, and personal growth - Balance & Brainpower: Mental health support for you and your dependents. - Rest & Recharge: Paid time away, company holidays, and generous absence policies. - Time Off to Give Back: Dedicated paid volunteering time in addition to your standard PTO. By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice https://www.mapbox.com/legal/applicant-privacy-notice/ for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application. We are committed to a fair and equitable hiring process. We do not discriminate against any protected class. #LI-Remote

Location: Georgia; Romania; Poland; Bulgaria Workplace: Remote About B2Spin We are B2Spin, and we are dedicated to delivering the best Free-to-Play Social Casino and gaming experiences by creating captivating, engaging, and unique products that are accessible to everyone. We have built a team of talented professionals from all over the globe, who are working to continually improve the experiences of our players. We are not looking to just be part of the industry, but to revolutionize it. The role B2Spin is looking for a Payments & Fraud Data Analyst to join our Business Intelligence team and help keep money moving safely through our platform. You'll turn transactional and player-behaviour data into clear insight that improves payment performance, prevents fraud and abuse, and protects the experience for genuine players — working closely with Payments, Fraud, Compliance and Operations to make their decisions sharper and faster. What you'll do - Own payment performance analytics end to end — diving into success rates, declines, payment methods and provider performance to surface improvements that reduce friction and cost. - Uncover fraud and abuse patterns across transactional and behavioural data — from promo abuse and multi-accounting to chargebacks and money cycling — and translate findings into actionable rules, thresholds and segments. - Design, back-test and monitor automated risk decisions, balancing fraud capture against player friction and tracking real-world impact after every change goes live. - Build the reporting layer that keeps the business informed — dashboards in Looker or Tableau, plus alerts for business-critical anomalies like provider volume drops or risk spikes. - Partner with Compliance on AML work, delivering investigation queries, data analysis and audit-ready reporting that hold up to scrutiny. - Accelerate Operations and Customer Service with analytics that quantify review workloads, case outcomes and player-facing friction so teams move faster and more consistently. - Raise the analytical bar across the business — documenting data sources, metric definitions and automation logic so insight is trusted, reusable and easy to build on. What we're looking for - Hands-on data analyst background in payments, fraud, risk or AML — ideally within gaming, iGaming, fintech or another high-volume digital environment. - Strong SQL skills on a cloud data warehouse (BigQuery preferred) paired with practical experience in Looker, Tableau or Power BI. - Demonstrated experience analysing fraud and abuse patterns in transactional and behavioural data, with a clear understanding of the trade-off between fraud capture and friction for genuine players. - The ability to run analytical projects from ambiguity to delivery — scoping unclear questions, building solutions, documenting them and monitoring their impact over time. - Confident, clear communication across Operations, Compliance and senior leadership, including the ability to challenge assumptions with data in a remote-team setting. - An investigative instinct and sharp attention to detail — you notice when something looks off and you follow it until you understand why. - Python for deeper analysis, anomaly detection or modelling is a strong plus, as is familiarity with fraud-scoring tools, device or behavioural signals, social casino mechanics, or ML approaches to fraud detection. Our values At B2Spin, passion means we genuinely love what we build — and we surround ourselves with people who feel the same way. Performance means we back that passion with accountability: we move fast, own our results, and choose progress over perfection every time. Equal opportunities We hire based on skills, drive, and ideas — nothing else. Your background, gender, age, race, ethnicity, disability, sexual orientation, religion, neurodiversity, or educational path will never be a barrier to joining us. We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking. Diversity fuels our innovation, collaboration, and growth, and we're committed to creating an environment where everyone can contribute their best work and thrive.

Location: Malta Office Workplace: Hybrid About B2Spin We are B2Spin, and we are dedicated to delivering the best Free-to-Play Social Casino and gaming experiences by creating captivating, engaging, and unique products that are accessible to everyone. We have built a team of talented professionals from all over the globe, who are working to continually improve the experiences of our players. We are not looking to just be part of the industry, but to revolutionize it. The role B2Spin is looking for a Payments & Fraud Data Analyst to join our Business Intelligence team and help keep money moving safely through our platform. You'll turn transactional and player-behaviour data into clear insight that improves payment performance, prevents fraud and abuse, and protects the experience for genuine players — working closely with Payments, Fraud, Compliance and Operations to make their decisions sharper and faster. What you'll do - Own payment performance analytics end to end — diving into success rates, declines, payment methods and provider performance to surface improvements that reduce friction and cost. - Uncover fraud and abuse patterns across transactional and behavioural data — from promo abuse and multi-accounting to chargebacks and money cycling — and translate findings into actionable rules, thresholds and segments. - Design, back-test and monitor automated risk decisions, balancing fraud capture against player friction and tracking real-world impact after every change goes live. - Build the reporting layer that keeps the business informed — dashboards in Looker or Tableau, plus alerts for business-critical anomalies like provider volume drops or risk spikes. - Partner with Compliance on AML work, delivering investigation queries, data analysis and audit-ready reporting that hold up to scrutiny. - Accelerate Operations and Customer Service with analytics that quantify review workloads, case outcomes and player-facing friction so teams move faster and more consistently. - Raise the analytical bar across the business — documenting data sources, metric definitions and automation logic so insight is trusted, reusable and easy to build on. What we're looking for - Hands-on data analyst background in payments, fraud, risk or AML — ideally within gaming, iGaming, fintech or another high-volume digital environment. - Strong SQL skills on a cloud data warehouse (BigQuery preferred) paired with practical experience in Looker, Tableau or Power BI. - Demonstrated experience analysing fraud and abuse patterns in transactional and behavioural data, with a clear understanding of the trade-off between fraud capture and friction for genuine players. - The ability to run analytical projects from ambiguity to delivery — scoping unclear questions, building solutions, documenting them and monitoring their impact over time. - Confident, clear communication across Operations, Compliance and senior leadership, including the ability to challenge assumptions with data in a remote-team setting. - An investigative instinct and sharp attention to detail — you notice when something looks off and you follow it until you understand why. - Python for deeper analysis, anomaly detection or modelling is a strong plus, as is familiarity with fraud-scoring tools, device or behavioural signals, social casino mechanics, or ML approaches to fraud detection. Our values At B2Spin, passion means we genuinely love what we build — and we surround ourselves with people who feel the same way. Performance means we back that passion with accountability: we move fast, own our results, and choose progress over perfection every time. Equal opportunities We hire based on skills, drive, and ideas — nothing else. Your background, gender, age, race, ethnicity, disability, sexual orientation, religion, neurodiversity, or educational path will never be a barrier to joining us. We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking. Diversity fuels our innovation, collaboration, and growth, and we're committed to creating an environment where everyone can contribute their best work and thrive.

Location: United States Driving the next generation of wealth. Digital assets are redefining how wealth is created, used, and transferred. Since 2018 at Nexo, we have been building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors. But technology alone doesn’t drive progress. People do. We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement. We move fast, think long term, and take ownership. We challenge ideas, not people. We value clarity over noise and impact over optics. What makes Nexo different? We shape industry trends. We rethink how wealth works and build solutions that reflect that belief. That requires a certain kind of person. You will thrive here when you think independently and act decisively, take ownership without waiting for permission, and care deeply about quality, long-term value, and disciplined execution. The people who succeed at Nexo bring analytical depth, sound judgment, and resilience - but also curiosity and the drive to keep improving. This is an environment for people who want to lead, create, and elevate what already exists. If building what’s next excites you, you’ll feel at home at Nexo. Official website: nexo.com Your role: Local Growth Enablement: Act as the strategic link between local market needs and central Paid, Partnerships, Creative, Web/SEO, Lifecycle, Analytics, and Product teams. Market Intelligence & Channel Mapping: Maintain a live overview of US’s crypto and finance landscape — including publishers, influencer ecosystems, affiliates, events, and regional ad platforms. HNWI Acquisition: Develop personas, targeting strategies, and localized messaging that resonate with US`s high-net-worth individuals. Identify premium channels and moments to engage them effectively. Customer Experience Optimization: Audit key customer touchpoints (landing pages, onboarding flows, help center, FAQs) and collaborate with central teams to prioritize improvements and localization. Data-Driven Insights: Translate findings into clear, actionable briefs and test hypotheses to improve funnel performance and growth efficiency. Brand Voice: Adaptvalue propositions and messaging to the US, ensuring that all communications feel native and culturally relevant. Brand Reputation & Risk Monitoring: Track brand mentions, community sentiment, and potential risks, proposing timely responses or mitigations. Key Metrics (KPIs): Funded accounts in US, including HNWI share. Customer LTV and LTV/CAC payback for influenced cohorts. Market penetration: Nexo funded accounts as a percentage of the active US crypto investor base. What makes you stand out: 7-12+ years in senior growth or marketing roles, with deep knowledge of the US market. Proven experience shaping positioning, messaging, and channel strategy. Hands-on crypto user with strong understanding of local crypto culture, media, and terminology. Analytical mindset - skilled in turning complex data into actionable insights; experience with GA4, MMPs, and competitive intelligence tools. Strong stakeholder management - able to align global and local priorities effectively. Bias for action, structured thinking, and high editorial standards. Experience in fintech or crypto scale-ups, with an existing network of relevant partners, publishers, and creators. Ability to help build and mentor small local teams once traction is proven. Nexo benefits: Competitive compensation with performance bonus. Hybrid work. Dedicated learning budget. Comprehensive health & wellness perks. Regular team events.

Location: Buenos Aires, Argentina Driving the next generation of wealth. Digital assets are redefining how wealth is created, used, and transferred. Since 2018 at Nexo, we have been building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors. But technology alone doesn’t drive progress. People do. We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement. We move fast, think long term, and take ownership. We challenge ideas, not people. We value clarity over noise and impact over optics. What makes Nexo different? We shape industry trends. We rethink how wealth works and build solutions that reflect that belief. That requires a certain kind of person. You will thrive here when you think independently and act decisively, take ownership without waiting for permission, and care deeply about quality, long-term value, and disciplined execution. The people who succeed at Nexo bring analytical depth, sound judgment, and resilience - but also curiosity and the drive to keep improving. This is an environment for people who want to lead, create, and elevate what already exists. If building what’s next excites you, you’ll feel at home at Nexo. Official website: nexo.com Your rol e: Team Leadership: Lead, develop, and scale Nexo's local marketing team in Argentina. Set standards, run weekly cadences, and own performance management. Local Growth Strategy: Define the marketing strategy for Argentina across brand awareness and acquisition. Translate Nexo's global priorities into market-specific plays that reflect local user behavior, regulation, and competitive dynamics. Bridge with HQ: Act as the strategic interface between the AR team and central Paid, Partnerships, Creative, Web/SEO, Lifecycle, and Analytics teams. Make sure global initiatives land well locally and local insight flows back to HQ. Market Intelligence & Channel Mapping: Maintain a live overview of Argentina's crypto and finance landscape - including publishers, influencer ecosystems, affiliates, events, and regional ad platforms. HNWI Acquisition: Develop personas, targeting strategies, and localized messaging that resonate with Argentina's high-net-worth and mass-affluent investors. Identify premium channels and moments to engage them effectively. Customer Experience Optimization: Audit key customer touchpoints (landing pages, onboarding flows, help center, FAQs) and collaborate with central teams to prioritize improvements and localization. Data-Driven Insights: Translate findings into clear, actionable briefs and test hypotheses to improve funnel performance and growth efficiency. Brand Voice: Adapt value propositions and messaging to Argentina, ensuring that all communications feel native and culturally relevant. Brand Reputation & Risk Monitoring: Track brand mentions, community sentiment, and potential risks, proposing timely responses or mitigations. Key Metrics (KPIs): Funded accounts in Argentina, including HNWI share. Customer LTV and LTV/CAC payback for AR cohorts. Market penetration: Nexo funded accounts as a percentage of the active AR crypto investor base. What makes you stand out: 10-15+ years in senior marketing roles, with a demonstrated track record of leading marketing teams in Argentina or LATAM. Direct people-management experience - you've hired, coached, and grown specialists, and you know how to set a standard without micromanaging. Deep knowledge of the Argentine crypto, fintech, or wealth market - channels, partners, regulation, and culture. Proven experience shaping positioning, messaging, and channel strategy in a fast-moving environment. Hands-on crypto user with strong understanding of local crypto culture, media, and terminology. Analytical mindset - skilled in turning complex data into actionable insights; experience with GA4, MMPs, and competitive intelligence tools. Strong stakeholder management - able to align global HQ priorities with local market realities. Bias for action, structured thinking, and high editorial standards. Native Spanish; professional English. Experience in fintech, crypto scale-ups, or financial services, with an existing network of relevant partners, publishers, and creators. Nexo Benefits: Competitive and rewarding remuneration package. Hybrid work model: primarily office-based with scheduled home office flexibility. Comprehensive additional health insurance as part of our wellness program. Language class discounts to support continuous personal and professional growth. A dynamic and inspiring environment with cutting-edge projects. Career development opportunities in a global leader driving the next generation of wealth. Fresh fruits, snacks, and a well-stocked office kitchen. Regular department team buildings and company-wide team buildings.

Location: Almaty, Kazakhstan Workplace: hybrid We’re looking for a Safety Governance Manager to build and own how safety is governed across inDrive’s platform. You’ll set the framework, metrics and reporting that turn safety work into measurable outcomes for riders, drivers and couriers in 47 countries. You’ll work closely with Product, Operations, Legal and Data teams, and report safety performance up to senior leadership and the board. Key Responsibilities Design and launch inDrive’s safety governance framework from the ground up: policies, standards, risk register, controls and review cadence. Verification and reporting. Verify that safety processes and product features work as described. Verify the integrity of safety metrics: review against the approved methodology and independently re-sample incidents with direct access to the underlying data. Return gaps to control owners for remediation, and deliver findings to the senior management through a set reporting cycle. Design the methodology and format for the verification and reporting Safety decision tracking. Design and maintain the risk-acceptance register. Assess each entry against the safety risk appetite statement and report the state of the register to senior management. Safety spend baseline and gap review. Review the safety spend baseline and the costing methodology. What this role does not do. Safety Governance does not own, operate or deliver safety controls; does not set the taxonomy, classification, methodology or other business standards it verifies against; does not accept safety risk; and does not decide how safety controls are resourced. Skills, Knowledge & Expertise 5+ years in trust & safety, safety operations, risk assurance or compliance programme management Experience building a function, methodology or programme from scratch in at least one role Strong governance background, including risk management frameworks and board-level reporting Data literacy: you can specify metrics, challenge a dashboard and interpret a sampling result Hands-on AI fluency (Claude or similar): you can quickly build clear visualisations and storylines that explain complex safety risks in simple terms to any audience Enough legal literacy to work effectively with counsel (a law degree is not required) Strong stakeholder management across Product, Operations, Legal and Data teams in a global environment Strong interpersonal skills: you stay calm and attentive in difficult conversations, can deliver unwelcome QA findings to process owners, and persuade teams outside your authority to act on them Fluent English Strong plus: Experience in ride-hailing, mobility, delivery or another business with offline safety risks Hands-on experience designing or managing an incident taxonomy TSPA (Trust & Safety Professional Association) membership A certificate in data analytics Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Australia Driving the next generation of wealth. Digital assets are redefining how wealth is created, used, and transferred. Since 2018 at Nexo, we have been building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors. But technology alone doesn’t drive progress. People do. We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement. We move fast, think long term, and take ownership. We challenge ideas, not people. We value clarity over noise and impact over optics. What makes Nexo different? We shape industry trends. We rethink how wealth works and build solutions that reflect that belief. That requires a certain kind of person. You will thrive here when you think independently and act decisively, take ownership without waiting for permission, and care deeply about quality, long-term value, and disciplined execution. The people who succeed at Nexo bring analytical depth, sound judgment, and resilience - but also curiosity and the drive to keep improving. This is an environment for people who want to lead, create, and elevate what already exists. If building what’s next excites you, you’ll feel at home at Nexo. Official website: nexo.com Your rol e: Own the AU Marketing P&L : Define and lead the marketing strategy for Australia from launch through scale. Set the priorities, the budget, and the measurement frame for the market. Partner with the AU General Manager : Work closely with Nexo's Australia GM to align marketing with broader market strategy, regulatory milestones, and commercial priorities. You'll be the marketing voice in AU leadership decisions. Bridge with HQ : Act as the strategic interface between Australia and central Paid, Partnerships, Creative, Web/SEO, Lifecycle, and Analytics teams. Translate global capability into local impact and surface AU insight back to HQ. Market Intelligence & Channel Mapping : Maintain a live overview of Australia's crypto, fintech, and wealth landscape — including publishers, influencer ecosystems, affiliates, events, and regional ad platforms. HNWI Acquisition : Develop personas, targeting strategies, and localized messaging that resonate with Australia's high-net-worth and mass-affluent investors. Identify premium channels and moments to engage them effectively. Customer Experience Optimization : Audit key customer touchpoints (landing pages, onboarding flows, help center, FAQs) and collaborate with central teams to prioritize improvements and localization. Data-Driven Insights : Translate findings into clear, actionable briefs and test hypotheses to improve funnel performance and growth efficiency. Brand Voice : Adapt value propositions and messaging to Australia, ensuring that all communications feel native and culturally relevant. Brand Reputation & Risk Monitoring : Track brand mentions, community sentiment, and potential risks, proposing timely responses or mitigations. Build the Team : Define the AU marketing org and hire as the market scales — starting lean, scaling deliberately as traction is proven. Key Metrics (KPIs): Funded accounts in Australia, including HNWI share. Customer LTV and LTV/CAC payback for AU cohorts. Market penetration: Nexo funded accounts as a percentage of the active AU crypto investor base. What makes you stand out: 10-15+ years in senior marketing roles, with deep knowledge of the Australian market. Proven ability to operate as a sole marketing lead in a market — comfortable owning strategy and rolling up sleeves to execute. Strong experience launching or scaling a financial product in Australia, ideally in crypto, fintech, wealth management, or trading. Proven track record of partnering effectively with country-level GMs and remote HQ marketing functions across time zones. Proven track record leveraging sporting sponsorships and in-person events to drive commercial outcomes. Hands-on crypto user with strong understanding of local crypto culture, media, and terminology. Analytical mindset — skilled in turning complex data into actionable insights; experience with GA4, MMPs, and competitive intelligence tools. Strong stakeholder management — able to align global and local priorities effectively across multiple time zones. Bias for action, structured thinking, and high editorial standards. Experience in fintech or crypto scale-ups, with an existing network of relevant partners, publishers, and creators. Demonstrated ability to build and mentor a local team once traction is proven. Nexo benefits: Competitive compensation with performance bonus. Hybrid work. Dedicated learning budget. Regular team events.

Location: London, UK About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Join Anthropic as an EMEA-based Customer Success Manager supporting our Beneficial Deployments team's work with nonprofits. You'll be a strategic partner and trusted advisor to mission-driven organizations across EMEA, spanning a range of impact areas. Your focus is driving activation, adoption, and value of Claude across Claude for Enterprise, Claude Code, and the API. That means helping these organizations evolve how they work internally, and guiding them as they evolve how they serve their missions and constituents with AI. You'll work as a pod with your Account Executive and Applied AI counterpart. Within the pod, you'll decide what level of engagement each customer most needs and either personally deliver it or connect the customer to resources that serve their needs. CS-led engagements range from high-touch 1:1 partnerships to one-to-many cohort engagements, with the latitude to design other approaches where they serve customers better. As one of our early Customer Success Managers in EMEA, you'll be a pioneer: helping to build regional processes, establish new customer relationships, and represent Anthropic's brand in a high-growth market. You'll operate with significant autonomy while staying closely aligned with global teams, which calls for someone who thrives in ambiguous environments and works effectively across time zones. The insights you gather from these partnerships will directly inform our research priorities, product development, and strategies for beneficial AI deployment. As the voice of the customer, you'll help shape how we build and deliver AI systems that amplify social good. Key responsibilities Work as a pod with your Account Executive and Applied AI counterpart, building shared territory and success plans Drive activation and adoption across your portfolio, using your judgment to match the engagement model to what each customer most needs Use your knowledge of each customer and of regional nuances to plan usage proactively, understanding current and future consumption and adoption and how they create realized value for the customer Build trusting relationships with nonprofit leaders, program teams, and IT staff to understand their mission, goals, and capacity Guide customers in evolving how they work internally, with change management suited to mission-driven cultures, including Train the Trainer programs, Center of Excellence development, and enablement that respects capacity constraints Help customers evolve how they serve their missions and constituents with AI, identifying high-impact use cases across program delivery, research, fundraising, and operations Become an expert in Anthropic's products across the API, Claude for Enterprise, and Claude Code, guiding customers to the right solutions and keeping them current on what's new Document and quantify value realized through social impact outcomes, program effectiveness, cost savings, and mission amplification, and share it in regular impact reviews that build the case for continued investment Build the repeatable playbooks, enablement resources, and regional processes that scale across the EMEA portfolio, and bring customer insights back to Product and Research You may be a good fit if you have 5+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architecture, or similar), ideally supporting mission-driven organizations such as nonprofits, foundations, educational institutions, or government agencies Experience working as part of an account team alongside sales and technical counterparts Experience managing high-touch strategic accounts and designing one-to-many programs (cohorts, webinars, user communities, or similar), with the judgment to know which a customer needs A track record of driving activation and adoption of new technology, including change management in organizations with limited technical capacity Experience driving success across both consumption-based and seat-based business models Technical fluency with AI/ML concepts, API integrations, and software implementation patterns, and the ability to explain them to audiences from frontline staff to executive leadership A strategic mindset to identify opportunities for expanded social impact and turn them into actionable plans Comfort operating with significant autonomy in an early-stage regional team, and working effectively with global colleagues across time zones Passion for both AI and social impact work, with strong interest in ensuring frontier AI systems are developed safely, ethically, and deployed to benefit society A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality (Bonus) Fluency in French, German, Spanish, or Italian The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: £125,000 — £165,000 GBP Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Europe; Portugal; Ireland; London; United Kingdom; Germany Workplace: Remote Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A. We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier. If you want to do the best work of your career, this is the right place. ABOUT THE ROLE Our Product team shapes the arc of Attio’s story. We connect vision to execution, blending insight, intuition, and evidence to craft experiences that feel inevitable. We ship constantly, make decisions with imperfect data, and act like owners. We think deeply about how people work together, design systems that scale, and remove friction before it’s felt – orchestrating every step toward value in lockstep with Design, Engineering, GTM, and our users. We’re looking for Product Leads who are relentlessly curious, think in systems, thrive in technical complexity – and wants to help reinvent how millions of people work. WHAT YOU’LL DO - Own core parts of the Attio product and contribute to overall product steering - Work with engineering to design systems that are simple to use but flexible and durable - Deeply understand the technical and user-facing implications of models, pipelines, and performance, making thoughtful decisions that balance speed, safety, and usability - Extend our AI capabilities, evaluating where AI meaningfully augments core workflows - Champion a culture of technical excellence and thoughtful simplicity, ensuring product foundations scale with our customers - Anticipate long-term architectural needs, guiding the roadmap for the next generation of Attio’s platform - Shape the metrics and signals we use to guide platform decisions - Ensure a best in class customer experience that delights users and builds on the Attio brand WHAT YOU’LL BRING - Proven experience owning products, platforms, data models, or core infrastructure surfaces in a world class product. - You’ve shipped foundational systems. - A deep curiosity about how systems fit together. You enjoy diving into data models, untangling edge cases, and refining the foundations that critical systems rely on. - Strong technical depth and systems thinking. You’re comfortable reasoning about schemas, API design, and architectural trade-offs. - Comfort in navigating ambiguity. You can turn incomplete information into structured decisions and clear next steps. - Excellent product instincts. You know how to translate complex technical systems and customer problems into simple concepts and elegant user experiences. - Excellent communication and stakeholder management skills. You can effectively collaborate with cross-functional teams and articulate a clear vision. - Fluency in technical storytelling. You can can frame technical changes in ways that help GTM teams strengthen positioning and customer understanding. - Founder mentality. You take responsibility for outcomes end to end, and move strategical and tactical decisions forward. WHAT DOES THE HIRING PROCESS LOOK LIKE? Phone screen - Introductory call - Call with hiring manager Interviews - Meet with Product, Design and Engineering - Live workshop ~2 hours - The live workshop focuses on a real Attio problem and mirrors how we collaborate day to day. Offer stage WHAT WE OFFER - Competitive salary - Equity in an early-stage tech company on an incredible trajectory - 25 days holiday plus local public holidays - Apple hardware - Private medical insurance through AXA - Pension contribution through Hargreaves Lansdown - Enhanced family leave - Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta and Split so far)

Location: Remote-Friendly, United States About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is building AI systems that will shape the trajectory of one of the most consequential technologies in human history. That work requires physical infrastructure at significant scale, and building that infrastructure the right way means being a real, long-term partner to the communities where we operate. We are looking for a Community Engagement Manager in Louisiana to join our Public Policy team and serve as Anthropic's on-the-ground presence in the communities where our data centers are sited, built, and operated. This is not a communications role or a government affairs role, though you will do elements of both. It is a relationship role: your job is to make Anthropic a trusted, visible, and valued neighbor, from the earliest stages of site selection through construction and long-term operations. You will be the connective tissue between Anthropic's Policy and Infrastructure teams and the local officials, community organizations, economic development partners, and residents who have a stake in what we build. You will surface concerns before they escalate, translate our technical and operational plans into clear local benefits, and build the coalitions that allow us to move quickly and responsibly. Because Anthropic's infrastructure footprint is still early in its growth, you will also help write the playbook: the processes you build in your first markets are the ones we will use as we expand. You will travel regularly within Louisiana, up to 50% of the time, and occasionally to other Anthropic data center markets. Key responsibilities Build and maintain trusted, sustained relationships with parish presidents and councils, police juries, mayors and municipal officials, parish planning and zoning bodies, port, levee, and drainage districts, state economic development agencies, community groups, civic leaders, educational institutions, and workforce partners in the Louisiana data center markets you cover Develop and execute a community engagement strategy for each of your markets, spanning site selection, pre-development, construction, and ongoing operations Build external coalitions, host education and listening sessions, and design local solutions that deliver real benefits to the communities where we operate Represent Anthropic in public forums, town halls, planning hearings, community events, and local media Monitor community sentiment and local political dynamics, and advise internal teams on risks, opportunities, and the right pace and posture for engagement Partner with the Real Estate and Infrastructure team to bring community input into how projects are planned, communicated, and delivered, not just how they are announced Work with the Communications team to develop proactive, locally relevant messaging Coordinate charitable giving, community investment, and economic development commitments in your markets, including managing nonprofit partner relationships Partner with the Energy and Sustainability team to explain our approach to environmental stewardship and respond to questions about power, water, and land use, including flood risk, storm resilience, and how large electricity needs are served by local utilities Build a community engagement playbook and repeatable processes that scale as Anthropic's infrastructure footprint grows Minimum qualifications Experience in community affairs, public affairs, economic development, government relations, local or state government, or a closely related field Direct experience working for or engaging with parish and municipal governments and a broad set of community stakeholders on behalf of large infrastructure, construction, energy, or technology projects, with a working understanding of how local politics and community dynamics actually play out A skilled relationship and coalition builder who earns trust with a diverse group of stakeholders, and who maintains relationships through difficult conversations The ability to represent a company credibly in public settings, including town halls, hearings, and press interviews Strong written and verbal communication skills, including the ability to turn a complex operational plan into plain language that a local official or reporter can understand and respond to The ability to work independently, get up to speed quickly on complex policy issues, and manage multiple concurrent engagements across different markets without losing track of any of them Based in Louisiana or willing to relocate there, and prepared to travel regularly across the state Preferred qualifications 7+ years of experience in community engagement specifically on data center, utility, energy, or large-scale industrial infrastructure projects, or in local government Familiarity with land use, zoning, and permitting processes at the parish and municipal level, including local review of industrial tax incentives Experience in communities with a long industrial, energy, or port presence, and an understanding of coastal, flood, and hurricane resilience concerns Experience managing corporate social responsibility programs Established relationships with economic development, workforce, or civic organizations in the markets this role covers Experience working with real estate, legal, communications, and policy teams at the same time Experience engaging with Tribal nations in Louisiana, including familiarity with consultation processes and Tribal sovereignty A genuine interest in the communities where you work, not just the projects you are managing The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 — $295,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote-Friendly (Travel Required) | San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Claude is trained and served on hardware in data centers Anthropic operates and in sites partners build and run for us. DCSE secures that footprint: the sites, the hardware moving through them, and the people and vendors who touch it. You'll be the engineer who owns autonomous systems across that footprint as one security domain, from both sides: drones, ground robots and automated vehicles for patrol, inspection and moving hardware, including the security of that automation inside secure areas, and the detection systems that tell us what is flying over or operating near a site uninvited. You set the approach, select and integrate the platforms and sensors, write the requirements vendors build to, and run what you ship, from the operating model where operators assign missions and machines carry them out to the playbook that turns a detection into an identified track and a well-evidenced handoff to whoever holds authority over the airspace. Interdiction is not part of this role. The goal is security that runs itself: coverage, fleet health and evidence verified continuously, with tools and AI agents doing the routine triage. We favor simple, standard controls and tools that can be verified over elaborate ones. We use Claude throughout our engineering workflow and expect you to as well. You'll work with the rest of DCSE, including its physical security systems engineers and the engineers on its security monitoring platform, with Anthropic's data center operations and legal teams, and directly with site operators, equipment vendors and aviation and public safety authorities. The role is based in San Francisco, with remote applicants in the US considered, and involves regular travel to data center sites, which are critical infrastructure. Key responsibilities Autonomous security and inspection systems: own the drones, ground robots and other autonomous platforms for perimeter patrol, incident response and infrastructure inspection: platform selection, operating model, operator qualification, maintenance, and the data path from machine to analyst Tools, automation and AI agents: build the integrations that carry detections, tracks, telemetry and fleet health into the team's security monitoring platform, and the tools and agents that triage detections, check fleet health and assemble evidence. When a review keeps costing people time, you build the tool or agent that retires it Detection of uncrewed systems: engineer the sensing that tells us what is flying over or operating near a site, what it is and who needs to know: sensor selection and evaluation against live targets, per-site coverage, classification and false-alarm handling, and the playbook from first detection to handoff, with evidence retained Security of site automation: engineer the controls on automated vehicles, robots and similar machines that move hardware or work inside secure areas: identity and access, network isolation, what they may record and where it goes, fail-secure behavior, their place in chain of custody, and acceptance before they enter a site Regulatory and site constraints: establish what we may sense, fly, drive, record and retain at each site, partner-operated sites included, under the aviation, spectrum, privacy and safety rules that apply there, with the waivers and approvals that extend it and coordination with local authorities set up before it is needed Health monitoring: define and test heartbeats, loss-of-coverage and lost-link alarms and fail-secure behavior, so a silent sensor or machine shows as a fault, not a quiet day Vendor requirements and acceptance: write the requirements, evaluate against live flights and runs, and hold vendors to what they ship Minimum qualifications Have engineered autonomous or sensing systems in the field (drones, ground robots, automated vehicles, or RF, radar or optical detection sensors): selected, integrated or secured them for an operation other people relied on, and verified what they actually do against real targets or runs rather than a datasheet Have integrated systems you did not build (vendor APIs, SDKs, appliances, machine and sensor telemetry) into a platform that outlives any one of them Read and review code, design the data systems behind security tooling, and build automation (often with AI coding agents) using Git and code review Have done this work hands-on for data centers, critical infrastructure or a large hardware fleet Have designed inside a regulatory or safety constraint (aviation, spectrum, privacy, machine safety or similar) and can show the decision it drove Own a domain end to end: set the approach, carry it through with vendors, site operators, partners and authorities, and run it as something people depend on every day Preferred qualifications Remote pilot certification (for example FAA Part 107) and experience flying beyond visual line of sight under a waiver or exemption Experience with counter-drone (counter-UAS) detection, airspace surveillance or air traffic data systems Experience running a robot, drone or automated-vehicle fleet in an industrial, logistics or data center setting: fleet management, mission planning, safety cases Experience securing embedded, operational technology or robotic systems: device identity, network segmentation, update control, logging Experience with physical security operations at large sites, with law enforcement or aviation authorities, or at sites you did not fully control: cloud, colocation or GPU cloud operators Have built AI agents or automation that replaced recurring manual work The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: EU Workplace: remote About the Company Born from groundbreaking research at Columbia University and Yale University, CertiK is a leading Web3 security company focused on securing blockchain protocols, smart contracts, and decentralized applications through cutting-edge security research, formal verification, and AI-powered technology. Founded in 2017 and headquartered in New York City, CertiK provides end-to-end security solutions including smart contract audits, penetration testing, on-chain monitoring, incident response, and compliance services for some of the largest projects in the digital asset ecosystem. Today, CertiK supports thousands of enterprise clients and Web3 projects globally, with a distributed international team spanning North America, Asia, and Europe. The company is backed by leading investors including Coatue, Goldman Sachs, Insight Partners, and Sequoia Capital, and has been recognized by organizations such as the World Economic Forum and CB Insights for its contributions to blockchain security innovation. About the role CertiK works with banks, regulators and regulated financial institutions that adopt digital assets. We build regulatory technology for these markets, and we are hiring a solutions consultant to be CertiK's presence with clients across Europe. You will meet with banks, CASPs and regulators, present our products and services, learn their problems, and lead consulting-style engagements to solve them. This is a forward-deployed role. You work from the client's side of the table, embedded with compliance and risk teams at banks, VASPs and regulators in the Europe and neighbouring markets when an engagement calls for it, owning the relationship on the ground. What you learn there sets the direction for Product and the commercial approach. What you'll do Spend extended periods on site with compliance, risk and innovation teams at banks, CASPs, custodians and regulators in the Europe and nearby markets Run discovery with clients and prospects: understand their workflows, tools, pain points and regulatory obligations, including the reason behind each request, and document them in the client's own words Bring findings back to Product and Business Development in a form that shapes the roadmap and the sales approach Partner with Business Development in client meetings and regulator conversations: BD owns the commercial relationship, you own the solution and the follow-up on the ground Present CertiK's products and services clearly to senior client teams, and turn pain points into scoped proposals with clear deliverables and timelines Deliver advisory engagements, including licensing readiness reviews, gap analyses, technical due diligence, digital asset strategy assessments, workshops and reports Represent CertiK at industry events and regulator meetings in the region Coordinate with CertiK teams in the US, Europe and Asia across time zones Requirements 3+ years in a client-facing role such as consulting, solutions or business development, or in a compliance, risk or regulatory role at a financial institution or CASP Experience working with or inside banks, CASPs or other regulated financial institutions, whether in-house or through consulting or advisory engagements; you understand how a compliance or risk function runs day to day Available to be based at client sites for weeks at a time, with regular travel across the Europe and occasional travel beyond it Knowledge of bank regulatory compliance and technology Professional writing and presentation skills: produces client-ready reports and presents them to senior compliance, risk and executive audiences Operates independently: runs a client relationship and an engagement end to end with light supervision Location: Europe. Frequent on-site time with clients across Europe. Bonus points Knowledge of MiCA, FCA, BaFin, AMF or other European licensing regimes Experience with VASP licensing, regulatory examinations or compliance remediation Experience with compliance, risk or surveillance software Big 4 or financial services consulting background A second European language Existing relationships with compliance, risk or innovation leaders across Europe banks, CASPs or regulators This role must be performed outside the United States. We are unable to consider candidates who will work from within the U.S.