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Location: Vösendorf, Austria Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent How to Apply: To become an evaluator with us, follow these simple steps: Register on live.cxg.com and receive an email with your credentials. Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you. Check the ‘welcome package’ and pass the general certification. You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you. About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Must be 18 years or older. Existing client of premium and luxury brands. Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Vienna, Austria Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent How to Apply: To become an evaluator with us, follow these simple steps: Register on live.cxg.com and receive an email with your credentials. Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you. Check the ‘welcome package’ and pass the general certification. You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you. About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Must be 18 years or older. Existing client of premium and luxury brands. Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Stuttgart, Germany Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent How to Apply: To become an evaluator with us, follow these simple steps: Register on live.cxg.com and receive an email with your credentials. Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you. Check the ‘welcome package’ and pass the general certification. You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you. About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Must be 18 years or older. Existing client of premium and luxury brands. Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Salzburg, Austria Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent How to Apply: To become an evaluator with us, follow these simple steps: Register on live.cxg.com and receive an email with your credentials. Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you. Check the ‘welcome package’ and pass the general certification. You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you. About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Must be 18 years or older. Existing client of premium and luxury brands. Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Parndorf, Austria Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent How to Apply: To become an evaluator with us, follow these simple steps: Register on live.cxg.com and receive an email with your credentials. Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you. Check the ‘welcome package’ and pass the general certification. You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you. About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Must be 18 years or older. Existing client of premium and luxury brands. Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Nuremberg, Germany Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent How to Apply: To become an evaluator with us, follow these simple steps: Register on live.cxg.com and receive an email with your credentials. Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you. Check the ‘welcome package’ and pass the general certification. You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you. About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Must be 18 years or older. Existing client of premium and luxury brands. Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Ingolstadt, Germany Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent How to Apply: To become an evaluator with us, follow these simple steps: Register on live.cxg.com and receive an email with your credentials. Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you. Check the ‘welcome package’ and pass the general certification. You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you. About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Must be 18 years or older. Existing client of premium and luxury brands. Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Hamburg, Germany Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent How to Apply: To become an evaluator with us, follow these simple steps: Register on live.cxg.com and receive an email with your credentials. Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you. Check the ‘welcome package’ and pass the general certification. You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you. About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Must be 18 years or older. Existing client of premium and luxury brands. Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Graz, Austria Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent How to Apply: To become an evaluator with us, follow these simple steps: Register on live.cxg.com and receive an email with your credentials. Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you. Check the ‘welcome package’ and pass the general certification. You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you. About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Must be 18 years or older. Existing client of premium and luxury brands. Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Düsseldorf, Germany Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent How to Apply: To become an evaluator with us, follow these simple steps: Register on live.cxg.com and receive an email with your credentials. Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you. Check the ‘welcome package’ and pass the general certification. You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you. About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Must be 18 years or older. Existing client of premium and luxury brands. Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Remote Workplace: remote Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.   We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.   For more information, visit arcadia.io.   Why This Role Is Important to Arcadia   At Arcadia.io, the Customer Success Manager (CSM) has complete responsibility for end-to-end customer success for Arcadia’s non-enterprise clients. CSMs commit to the ongoing work of making satisfied customers, through ensuring collective adoption of Arcadia capabilities, strong data quality, rapid and effective support, and smooth upgrades. The CSM displays an intimate understanding of Arcadia functionality and can marry this understanding with their knowledge of value-based care to lead product training, mitigate issues, and reconfigure tools to meet new business goals. A CSM’s experience and skills enable them to independently manage a portfolio of customer accounts operating as the clients’ primary point of contact. CSMs build long term relationships with their clients and are vested in their success.   CSMs have a knack for connecting strategic business objectives to Arcadia’s capabilities, enjoy getting into the weeds, and excel at critical problem solving. The CSM leads cross-functional teams to effectively troubleshoot, and project manage complex technical issues. As the customer’s primary point of contact, the CSM will prioritize executing projects to support each client’s business objectives, increasing the adoption of Arcadia tools and capabilities, manage post-initial implementation projects, communicate timelines, and be the first line of expertise and support for Arcadia customers.   In this position, you will work closely with division leaders, implementation management, production support SMEs, engineering, product managers and service desk teams.   What Success Looks Like In 3 months ·  Complete Arcadia Core Platform certification and onboarding requirements ·  Successfully onboard to all customers in assigned portfolio ·  Coordinate with internal teams to create and execute against project timelines ·  Communicate project status updates to customer leadership ·  Provide support to assigned customer accounts with oversight ·  Know each assigned customers’ scope of work and overarching Arcadia use cases ·  Drive issue resolution through coordination with internal teams ·  Show a base understanding of how Arcadia supports several population health programs focused on Cost, Utilization, Quality and Risk performance ·  Have a strong understanding of Arcadia’s security protocols and processes ·  Convey ideas and solutions effectively, professionally and with the appropriate sensitivity through verbal and written communication     In 6 months ·  Act as the primary CSM on assigned customer accounts with minimal oversight ·  Manage day to day operations of each customer ·  Train customers on the base platform and be able to tailor the training to customers’ needs ·  Understand Arcadia’s data ingestion processes and be able to troubleshoot processing issues at a high-level ·  Be knowledgeable on a customer’s strategic goals and initiatives supported through Arcadia ·  Be able to guide clients through recommended product configurations that are in alignment with clients’ goals and initiatives ·  Assist in leading and executing planning and adoption workshops with customers  ·  Use technical skills and critical thinking to assist in investigating highly complex issues. Develop and execute against remediation plans ·  Understand and translate issue impact relative to customers’ business needs ·  Full accountability for managing small to medium implementation projects for Arcadia data feeds and applications ·  Develop strategic customer roadmaps, focusing on growth, adoption, and partnership in collaboration with management ·  Leverage Arcadia tools to monitor adoption of Arcadia capabilities and flag risks ·  Assist management in designing and executing a contract renewal strategy for an applicable customer    In 12 months ·  Manage several customer accounts independently ·  Train customers across Arcadia product suite ·  Demonstrate fluency in the interconnectivity between product functionality, data quality, data dependencies, and a client’s end use case ·  Develop strategies to help a client reach their business goals through solutioning, product configuration changes and trainings ·  Have full accountability in developing strategic customer roadmaps, focusing on growth, adoption, and partnership ·  Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers ·  Work with product and engineering teams to relay customer feedback on feature improvements. ·  Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers What You'll Be Doing Serving as the primary day-to-day point of contact for customers live on the Arcadia platform Connecting the dots between platform functionality, data dependencies/data model, and customer use cases to support capability adoption plans Be a resource with shared accountability for achieving and maintaining high Net Promoter Scores for assigned customers Driving adoption and scaling the use of Arcadia capabilities at your customers to pave a path for Arcadia capability growth Investigating escalated and highly complex issues to develop remediation plans with internal teams. Driving complex issue resolution through collaboration with cross-functional Arcadia teams Managing the implementation of product upgrades, significant platform changes, annual quality measure updates, and data integration quality control processes. Developing strong customers relationships and effectively communicating issue root cause/remediation and product functionality Learning customers’ business goals to facilitate internal decisions, e.g. strategize platform upgrades, prioritization of updates, understand issue impact, internal escalation and managing platform adoption. Conducting customer trainings and demos across the Arcadia product suite to facilitate adoption Acting as the translator between internal and external teams regarding complex technical concepts and business needs Educating customers on Arcadia processes including data integration, data processing, upgrades, issue resolution Gaining an in depth understanding of value-based care and how Arcadia tools support customers to achieve success across multiple population health programs Mastering the Arcadia Product Suite and understanding Arcadia’s data flow processes to be first line of support for customers Leveraging tools such as Jira, Confluence, Smartsheet, and SQL What You'll Bring Years related work experience; Customer Success Manager: 5+ Bachelor’s degree in IT or related technical field (Computer Science, Information Management, Mathematics, or other analytical discipline) or equivalent professional work experience Experience working in technology or healthcare, preferably on the vendor side Strong communication skills including the ability to interact with customers and explain technical concepts and product functionality clearly Experience communicating with a wide range of audiences (tech, business, clinical, executive) Excellent presentation and communication skills, including the ability to create compelling materials in Microsoft PowerPoint, Excel, Word, etc. Regularly learn new skills, make timely decisions, and adapt well to change Strong analytical, quantitative, problem solving and organizations skills Attention to detail and ability to coordinate multiple tasks, set priorities and meet deadlines Thrive as a self-starter with the curiosity and tenacity to learn complex concepts Exceptional ability to complete committed follow-ups and tasks Ability to travel approximately 30%. Would Love for You to Have Multiple years in IT support or relevant experience. Healthcare industry experience is a plus Experience using technologies such as SQL Server, Microsoft Office, JIRA and others to aid our customers in resolving complex big data issues. Additional programming language experience is a plus Experience interacting with Product and Engineering teams to identify and implement improvements to the software, and installation and configuration processes based on field Experience in value-based care. A robust understanding of EHR and claims data Proven ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders. Knowledge of HIPAA, experience with EHR and/or Claims data, or experience in a secure data systems environment is a plus What You'll Get Support a wide variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care A flexible, remote friendly company with personality and heart Employee driven programs and initiatives for personal and professional development Great benefits like flextime time off Be a member of the Arcadian and Barkadian Community About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring an Cloud Solutions Architect in our Alliances team to help our biggest partners (companies like Intel, Nvidia, Google, Dell, HP, Accenture, Tata and the like) understand and embrace our open source platform for themselves and their customers. Our worldwide field engineering team apply expert insights to real-world customer problems, enabling the enterprise adoption of Ubuntu, OpenStack, Kubernetes, AI/MLOps and a wide range of associated technologies. We are experts in the whole open source stack, from kernel to desktop, from cloud to the edge. Our team is also interested in business problems - building things reliably, efficiently and cost-effectively, and we have to learn to speak the language of our customers and their industries. We help global companies embrace public and private cloud infrastructure, cloud native operations, and open source applications. For this team we are looking for several Alliances Engineers to support OEM (hardware manufacturers), GSI (global system integrators), ISV (independent software vendors), Channel partners and Public Cloud alliance partners. You will support various alliances and partners of Canonical to adopt our products and technologies, help business leaders to define joint go-to-market programs with partners from the technical standpoint. We often say that our field engineers have 'the hardest job at Canonical' because customers can ask about any aspect of our solutions and products and expect a thoughtful, well-informed answer. We always want to do the best thing for our partners and customers, regardless of our company interests, and field engineers are the people we trust to ensure that is true. Location : This is a home-based role, we are hiring worldwide. What your day will look like Understand Ubuntu, Linux, networking and services in real-world environments Architect cloud infrastructure solutions like Kubernetes, Kubeflow, OpenStack, Ceph, and Spark either On-Premises or in Public Cloud (AWS, Azure, Google Cloud) Architect and integrate popular open source software such as PostgreSQL, MongoDB, Kafka, Cassandra and NGINX Help partners to offer and architect joint solutions utilizing Canonical’s technologies on top of the public clouds and in the data center Design and publish joint Reference Architectures and perform technical validations with various partners Prepare and run onboarding sessions/workshops with various partners’ teams to promote Canonical products and solutions If you have a passion for the latest open source technologies, cloud-native development, data center technologies such as Kubernetes and computer networking, you will love the Alliances Architect role at Canonical. What we are looking for in you Extensive experience with Linux (Ubuntu preferred), Kubernetes, Ceph, software automation Experience designing and implementing solutions on top of public or private clouds Python and bash understanding, troubleshooting skills Fluent written and spoken English Excellent communication and presentation skills High motivation, ability to multi-task and follow-up reliably on commitments Interest in customer-facing engagement, including pitching, demonstrating and understanding customer environment and needs Interest in new technologies like LXD, Juju and Snaps Ability to travel globally up to 30% of the time Degree in Computer Science, Mathematics, Physics or related technical field experience What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004! Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-Remote

Location: Home Based - Americas Canonical is a global software company that publishes Ubuntu and open-source enterprise solutions for cloud, developer, IoT and AI. Ubuntu is the fastest growing Linux distribution and ranks as the number #1 OS  in the cloud. In partnership with Google, Amazon, IBM and Microsoft, Canonical helps companies become more agile, productive and adopt new technologies faster. Examples of customer success include  AI, Blockchain, IoT, Advanced Robotics and self-driving cars, where Ubuntu is the preferred development platform. The role of a Sales Development Representative at Canonical Canonical is profitable and growing. We consider our sales development organization to be the best technology sales academy in the market, and as such, we select exceptional and ambitious candidates to join our team. You will enjoy this role if you are organized, persistent, charismatic, and hard-working. You will need to be interested in tech and its business implications. In this role, you will collaborate with a regional sales and marketing team, and your primary objective is to find customer projects that fit our product lines and spread the good name of Canonical across multiple different industries and geographies. Click HERE to watch our SDR team discuss their role in Canonical What your day will look like Handle inbound customer inquiries across email, phone and chat Execute outbound sales & marketing campaigns Travel to events and conferences worldwide, presenting on booths and driving face-to-face marketing and sales opportunities Collaborate across multiple teams and senior stakeholders to drive results Work directly with marketing on campaigns Research information about prospective customers Generate a multi-million pound pipeline Identify prospects and market trends Help define the processes and policies for the team Liaise with new and existing customers, setting up and attending meetings whilst actively mapping accounts to identify new opportunities Accurately create, update, maintain and nurture leads on global opportunities What we are looking for in you Excellent academic results at school and university Passion for business and technology Commitment to continuous learning and improvement - curious, flexible, scientific Creative problem solving and cross team collaboration Verbal and written communication skills Result driven with an over-achiever spirit Persistence & perseverance What we offer you Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner. Personal learning and development budget of 2,000USD per year Annual compensation review Recognition rewards Annual holiday leave Parental Leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues at ‘sprints’ Priority Pass for travel and travel upgrades for long haul company events Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home based - EMEA Canonical è un'azienda globale di software e che pubblica Ubuntu e soluzioni aziendali open source per cloud, developers, IoT e intelligenza artificiale. Ubuntu è la distribuzione Linux in più rapida crescita e si colloca come il sistema operativo numero 1 nel cloud. In collaborazione con Google, Amazon, IBM e Microsoft, Canonical aiuta le aziende a diventare più agili, produttive e ad adottare nuove tecnologie più rapidamente. Esempi di successo dei clienti includono AI, Blockchain, IoT, robotica avanzata e auto a guida autonoma, dove Ubuntu è la piattaforma di sviluppo preferita. Il ruolo di SDR in Canonical Canonical è redditizia e in crescita. Consideriamo la nostra organizzazione di sales development la migliore sales academy di tecnologia sul mercato e, come tale, selezioniamo candidati eccezionali e ambiziosi da inserire nel nostro team. Il ruolo richiede una persona organizzata, persistente, carismatica e diligente - preferibilmente interessata alla tecnologia e alle sue implicazioni aziendali. In questo ruolo collaborerai con un team regionale di vendite e marketing; ed il tuo obiettivo principale sarà trovare progetti di clienti che si adattino alle nostre linee di prodotti, e portare il logo di Canonical ed i nostri servizi in diversi settori e aree geografiche. Fai clic QUI per guardare il nostro team SDR spiegare il proprio ruolo in Canonical. Come sarà la tua giornata Gestire le richieste dei clienti in entrata tramite e-mail, telefono e chat Eseguire campagne di vendita e marketing in uscita Partecipare a eventi e conferenze in tutto il mondo, con presenza agli stand e promuovendo opportunità di marketing e vendita di persona Collaborare tra più team e stakeholder senior per ottenere risultati tangibili Lavorare direttamente con il marketing sulle campagne Ricercare informazioni su potenziali clienti Generare una pipeline multimilionaria Identificare prospettive e tendenze di mercato Aiutare a definire i processi e le politiche per il team Collaborare con clienti nuovi ed esistenti, organizzare e partecipare a riunioni e generare un account map per identificare nuove opportunità di business Creare, aggiornare, mantenere e rimanere in contatto con lead su opportunità di business globali Quello che cerchiamo Ottimi risultati accademici a scuola e all'università Passione per il business e la tecnologia Impegno per l'apprendimento e il miglioramento continui: curiosità, flessibilità, e capacità di analisi Risoluzione creativa dei problemi e collaborazione tra team Abilità di comunicazione verbale e scritta Risultati guidati da uno spirito ambizioso Persistenza e perseveranza Cosa ti offriamo La tua retribuzione base dipenderà da vari fattori tra cui la posizione geografica, il livello di esperienza, conoscenza e abilità. Oltre ai vantaggi su descritti, alcuni ruoli hanno diritto anche a vantaggi e premi aggiuntivi, inclusi bonus annuali e incentivi alle vendite basati sulle entrate o performance. La nostra filosofia retributiva mira a garantire l’equità in tutta la nostra forza lavoro globale. Oltre a una retribuzione base competitiva, forniamo a tutti i membri del team vantaggi aggiuntivi, che riflettono i nostri valori e ideali. Tieni presente che potrebbero essere applicati vantaggi aggiuntivi a seconda del luogo di lavoro e, per ulteriori informazioni al riguardo, chiedi al tuo Talent Partner. Budget personale di 2.000 USD l'anno per l'apprendimento e lo sviluppo Revisione della retribuzione annuale Premi di riconoscimento Ferie annuali Congedo parentale Programma di assistenza ai dipendenti Opportunità di viaggiare in nuove località per incontrare i colleghi agli "sprint" Priority Pass per viaggi e upgrade di viaggio per eventi aziendali a lungo raggio Canonical è un datore di lavoro che offre pari opportunità Siamo orgogliosi di promuovere un luogo di lavoro libero da discriminazioni. La diversità di esperienze, prospettive e background crea un ambiente di lavoro migliore e prodotti migliori. Qualunque sia la tua identità, daremo alla tua richiesta la giusta considerazione. #LI-remoto

Location: Home based - EMEA Canonical ist ein globales softwareunternehmen, das Ubuntu und Open-Source-Unternehmenslösungen für Cloud, Entwicklung, IoT und KI veröffentlicht. Ubuntu ist die am schnellsten wachsende Linux-Distribution und gilt als das führende Betriebssystem in der Cloud. In Zusammenarbeit mit Google, Amazon, IBM und Microsoft unterstützt Canonical Unternehmen dabei, agiler, produktiver zu werden und neue Technologien schneller zu übernehmen. Beispiele für Kundenerfolge umfassen KI, Blockchain, IoT, fortschrittliche Robotik und selbstfahrende Autos, bei denen Ubuntu die bevorzugte Entwicklungsplattform ist. Die Rolle eines Sales Development Representative bei Canonical Canonical ist profitabel und wächst. Wir betrachten unsere Vertriebsentwicklungsorganisation als die beste Technologie-Vertriebsakademie auf dem Markt und wählen daher außergewöhnliche und ambitionierte Kandidaten für unser Team aus. Diese Rolle wird Ihnen Freude bereiten, wenn Sie organisiert, hartnäckig, charismatisch und fleißig sind. Sie sollten Interesse an Technologie und ihren geschäftlichen Auswirkungen haben. In dieser Position arbeiten Sie mit einem regionalen Vertriebs- und Marketingteam zusammen, und Ihr Hauptziel ist es, Kundenprojekte zu finden, die zu unseren Produktlinien passen, und den guten Ruf von Canonical in verschiedenen Branchen und Regionen zu verbreiten. Klicken Sie HIER , um zu sehen, wie unser SDR-Team seine Rolle bei Canonical bespricht Wie der Tag aussehen wird Bearbeiten von eingehende Kundenanfragen per E-Mail, Telefon und Chat Durchführen von ausgehende Vertriebs- und Marketingkampagnen Reisen zu Veranstaltungen und Konferenzen weltweit, Präsentationen an Ständen halten und persönliche Marketing- und Vertriebsmöglichkeiten fördern Zusammenarbeiten mit verschiedenen Teams und hochrangigen Stakeholdern, um Ergebnisse zu erzielen Direktes Zusammenarbeiten mit dem Marketing bei Kampagnen Recherche von Informationen über potenzielle Kunden Generieren einer Pipeline im Millionenbereich Identifizieren von Markttrends Mitwirkung bei der Definition von Prozessen und Richtlinien für das Team Kontakt mit neuen und bestehenden Kunden, Einrichtung und Teilnahme an Besprechungen sowie aktive Kontaktpflege zur Identifizierung neuer Möglichkeiten Erstellen, aktualisieren und pflegen von Leads für globale Chancen. Was wir suchen Hervorragende schulische und universitäre Leistungen Leidenschaft für Wirtschaft und Technologie Engagement für kontinuierliches Lernen und Verbesserung – neugierig, flexibel, wissenschaftlich orientiert Kreatives Problemlösen und teamübergreifende Zusammenarbeit Mündliche und schriftliche Kommunikationsfähigkeiten Ergebnisorientiert mit einem Überfliegergeist Beharrlichkeit und Ausdauer Was wir bieten Das Grundgehalt hängt von verschiedenen Faktoren ab, darunter Ihrem geografischen Standort, dem Erfahrungsniveau, den Kenntnissen und Fähigkeiten. Neben den oben genannten Vorteilen haben bestimmte Rollen auch Anspruch auf zusätzliche Vorteile und Prämien, einschließlich Jahresboni und Verkaufsanreize basierend auf Umsatz oder Auslastung. Unsere Vergütungsphilosophie zielt darauf ab, Gerechtigkeit in unserer globalen Belegschaft sicherzustellen. Neben einer wettbewerbsfähigen Grundvergütung bieten wir allen Teammitgliedern zusätzliche Leistungen, die unsere Werte und Ideale widerspiegeln. Bitte beachten Sie, dass je nach Arbeitsort zusätzliche Leistungen gelten können. Für weitere Informationen hierzu wenden Sie sich bitte an Ihren Talent Partner. Persönliches Lern- und Entwicklungsbudget in der Höhe von 2.000 USD pro Jahr Jährliche Überprüfung der Vergütung Anerkennungsprämien Jährlicher Urlaub Elternurlaub Mitarbeiterhilfsprogramm Möglichkeit, an neue Standorte zu reisen, um Kollegen bei „Sprints“ zu treffen Priority Pass für Reisen und Reise-Upgrades für Firmenveranstaltungen auf Langstrecken Canonical ist ein Arbeitgeber, der Chancengleichheit bietet Wir sind stolz darauf, einen Arbeitsplatz ohne Diskriminierung zu fördern. Vielfalt an Erfahrungen, Perspektiven und Hintergründen schaffen ein besseres Arbeitsumfeld und bessere Produkte. Unabhängig von Ihrer Identität werden wir Ihre Bewerbung fair berücksichtigen. #LI-remote

Location: Home based - EMEA Canonical is een internationaal softwarebedrijf. Canonical is de publisher van Ubuntu en open-source bedrijfsoplossingen voor cloud, developers, IoT en AI. Ubuntu is de snelst groeiende Linux-distributie en geldt als het nummer 1 besturingssysteem in de cloud. In samenwerking met Google, Amazon, IBM en Microsoft helpt Canonical bedrijven flexibeler en productiever te worden en nieuwe technologieën sneller te adopteren. Voorbeelden van successen van onze klanten zijn AI, Blockchain, IoT, Advanced Robotics en zelfrijdende auto's, waarbij Ubuntu het voorkeurs ontwikkelingsplatform is. De rol van een Sales Development Representative (SDR) bij Canonical Canonical is winstgevend en groeit. We beschouwen onze sales organisatie als de beste sales academie op de markt en we zijn op zoek naar uitzonderlijke en ambitieuze kandidaten om ons team te versterken. Voor deze rol zoeken we personen die georganiseerd, volhardend, charismatisch en hardwerkend zijn. Ook is interesse in technologische ontwikkelingen en de zakelijke implicaties ervan belangrijk. Je primaire doel is het vinden van klantprojecten die passen bij onze productlijnen en het verspreiden van de goede naam van Canonical over verschillende industrieën en regio's. Ook werk je in deze rol samen met een regionaal sales- en marketingteam. Klik HIER om te zien wat onze SDRs te vertellen hebben over hun rol en het werken bij Canonical. Hoe de taken binnen de rol eruit zien: Het behandelen van inbound klantvragen via e-mail, telefoon en chat Het opzetten en uitvoeren van outbound sales- en marketingcampagnes Reizen naar evenementen en conferenties over de hele wereld: presenteer op stands en werk aan face-to-face marketing- en salesmogelijkheden Het samenwerken met meerdere teams en senior stakeholders Het onderzoek doen naar potentiële klanten Rechtstreeks samenwerken aan campagnes met het marketing team Het genereren van een sales pipeline van meerdere miljoenen ponden Identificeren van prospects en markttrends Het helpen bij het definiëren van processen en beleid voor het team Contact onderhouden met nieuwe en bestaande klanten, vergaderingen opzetten en bijwonen, en actief accounts in kaart brengen om nieuwe kansen te identificeren Nauwkeurig leads voor wereldwijde kansen creëren, bijwerken en onderhouden Wat wij in jou zoeken Uitstekende academische resultaten op school en universiteit Passie voor business en techniek Leergierigheid en wil om je continu te blijven ontwikkelen - nieuwsgierig, flexibel, wetenschappelijk Creatief problemen oplossen en samenwerken met diverse teams Mondelinge en schriftelijke communicatieve vaardigheden Resultaatgerichtheid Volharding en doorzettingsvermogen Wat wij bieden Het basissalaris is afhankelijk van verschillende factoren, waaronder geografische locatie, ervaringsniveau, kennis en vaardigheden. Daarnaast komen bepaalde functies ook in aanmerking voor extra secundaire arbeidsvoorwaarden en beloningen, waaronder jaarlijkse bonussen op basis van omzet. Onze beloningsfilosofie is het waarborgen van gelijkheid binnen ons wereldwijde personeelsbestand. Naast een competitief basissalaris bieden we alle teamleden extra secundaire arbeidsvoorwaarden, die onze waarden en idealen weerspiegelen. Houd er rekening mee dat er afhankelijk van de werklocatie aanvullende secundaire arbeidsvoorwaarden van toepassing kunnen zijn. Onze Talent Partners kunnen je hierover meer vertellen tijdens de sollicitatie rondes. Persoonlijk leer- en ontwikkelingsbudget van 2.000USD per jaar Jaarlijkse salarisbeoordeling Recognition rewards Jaarlijks vakantieverlof Ouderschapsverlof Employee Assistance programma voor medewerkers Mogelijkheid om naar nieuwe locaties te reizen om collega’s te ontmoeten tijdens ‘sprints’ Priority Pass voor reizen en reisupgrades voor bedrijfsevenementen op lange afstand Canonical is een werkgever die gelijke kansen biedt We zijn er trots op dat we een werkplek kunnen bieden die vrij is van discriminatie. Diversiteit aan ervaringen, perspectieven en achtergronden zorgen voor een betere werkomgeving en betere producten. Wat je identiteit ook is, wij zullen je sollicitatie eerlijk in overweging nemen. #LI-op afstand werken”

Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring Python and Kubernetes Specialist Engineers focused on Data, Workflows, AI/ML and Analytics Solutions to join our teams building open source solutions for public cloud and private infrastructure. As a software engineer on the team, you'll collaborate on end-to-end data analytics and MLOps solutions composed of popular, open-source, machine learning tools, such as Kubeflow, MLFlow, DVC, and Feast. You may also work on ETL, data governance and visualization tools like Apache SuperSet, dbt, workflow orchestration tools such as Airflow and Temporal, or data warehouse solutions such as Apache Trino, or ClickHouse. These solutions may be run on servers or on the cloud, on machines or on Kubernetes, on developer desktops, or as web services. We serve the needs of individuals and community members as much as the needs of our Global 2000 and Fortune 500 customers; we make our primary work available free of charge and our Pro subscriptions are also available to individuals for personal use at no cost. Our goal is to enable more people to enjoy the benefits of open source, regardless of their circumstances. Location: This initiative spans many teams that are home-based and in multiple time zones. We believe in distributed collaboration but we also try to ensure that colleagues have company during their work hours! Successful candidates will join a team where most members and your manager are broadly in the same time zone so that you have the benefits of constant collaboration and discussion. What your day will look like Develop your understanding of the entire Linux stack, from kernel, networking, and storage, to the application layer Design, build and maintain solutions that will be deployed on public and private clouds and local workstations Master distributed systems concepts such as observability, identity, tracing Work with both Kubernetes and machine-oriented open source applications Collaborate proactively with a distributed team of engineers, designers and product managers Debug issues and interact in public with upstream and Ubuntu communities Generate and discuss ideas, and collaborate on finding good solutions What we are looking for in you Professional or academic software delivery using Python Exceptional academic track record from both high school and university Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation Track record of going above-and-beyond expectations to achieve outstanding results Passion for technology evidenced by personal projects and initiatives The work ethic and confidence to shine alongside motivated colleagues Professional written and spoken English with excellent presentation skills Experience with Linux (Debian or Ubuntu preferred) Excellent interpersonal skills, curiosity, flexibility, and accountability Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation Thoughtfulness and self-motivation Result-oriented, with a personal drive to meet commitments Ability to travel twice a year, for company events up to two weeks long Additional skills that would be nice to have The following skills may be helpful to you in the role, but we don't expect everyone to bring all of them. Proven track record of building highly automated machine learning solutions, data pipelines, or orchestrating workflows for the cloud. Hands-on experience with machine learning libraries, or tools. Experience with container technologies (Docker, LXD, Kubernetes, etc.) Experience with public clouds (AWS, Azure, Google Cloud) Working knowledge of cloud computing Passionate about software quality and testing Experience working on an open source project What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home Based - APAC; Home based - EMEA Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a GitOps Engineering Manager aspiring for a world-class devops and gitops engineering management challenge, bringing together operations management, software engineering and product development, and team leadership in a single high-value role. You will need to be a Linux and operations expert, as well as a great manager capable of leading a high-performance team, to excel in this role. Our mission is to pioneer and prove new and better approaches to large-scale IS. We support Canonical and Ubuntu operations, but we also help shape Canonical's managed application service offerings, raising the bar on devops and cloud-native operations. We take infra-as-code to the next level, blazing a trail to next-generation model-driven operations. We not only aim to automate every process that underpins our business, we also share that automation as open source packages which others use to drive their own operations. We work across the full stack, from bare metal to Kubernetes, including cloud and virtualisation. We also work across the full range of infrastructure, from public cloud to private cloud and edge. We have fully distributed, home-based teams in EMEA, APAC and the Americas. You will lead a team in your time zone, and report to a global director who may not be in your time zone. Location : This role will be based remotely in the APAC and EMEA region. The role entails Lead your team in daily agile devops practices Represent the IS team to stakeholders, customers, and internal teams Organize, coordinate and drive internal projects Mentor engineers to improve their skills Identify and measure team health indicators Implement structured engineering and operations processes Ensure proper team focus on priorities, milestones, and deliverables Work to meet service level agreements with customer deployments around the globe Deliver quality managed services in a consistent, timely manner What we are looking for in you Drive and a track record of going above-and-beyond expectations Proven experience of software delivery using infrastructure as code Proven experience managing devops teams for SAAS or similar offerings Understanding of testing methodologies and maintainable code quality Technical aptitude for understanding complex distributed systems Experience with cloud topologies and technologies Ability to travel twice a year, for company events up to two weeks long An exceptional academic track record from both high school and university Nice-to-have skills Experience with Ubuntu system administration Experience with agile software development methodologies Experience working in and managing distributed teams What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Program Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote