Location: Abu Dhabi, UAE; Hong Kong SAR; Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
(Suitable candidates has to relocate to Hong Kong, KL Malaysia or Abu Dhabi)
Key Responsibilities
Agent SDK & Runtime — Design and implement the orchestration engine, runtime, and core primitives; ensure the agentic loop is both steerable and verifiable while remaining conversational and adaptive.
MCP Matrix Expansion — Wrap internal systems as MCP servers / sub-agents / agent skills; unify tool discovery, dynamic registration, RBAC, rate limiting, and version management.
Agent Development Lifecycle (ADLC) — Build toolchains adapted to the non-deterministic behavior of agents, covering the full loop: Spec → Eval → Build → Test → A/B → Canary → Monitoring → Iteration.
End-to-End Ownership of Effectiveness & Cost — Own accuracy, resolution rate, cost, and latency metrics; build agent personalization optimization loops through data feedback.
Requirements
Education & Experience: Bachelor's degree or above in CS/SE or related field; 6+ years of engineering experience with 3+ years focused on AI/Agent systems; candidates with 8+ years and hands-on 0-to-1 Agent platform delivery are strongly preferred.
Engineering Foundation: Proficient in Go or Python; capable of production-grade system design and TRD documentation.
LLM Application Engineering: Deep expertise in LLM APIs, Prompt Engineering, ReAct patterns, and context window management (token budgeting / history compression / sub-agent compression).
Production-Grade Agent Experience: Full 0-to-1 launch with continuous iteration loop — clearly distinguished from Demo/POC work.
Agent Engineering Practice: Familiar with at least one orchestration framework (LangGraph / Dify / Eino / Embabel / OpenAI Agents SDK, etc.); hands-on experience with Multi-Agent collaboration (Agent Teams / parallel / DAG / Handoff).
Adjacent Agent Capabilities: Deep expertise in at least one of: RAG engineering (vector retrieval, Hybrid Search, Reranking) or evaluation systems (LLM-as-Judge, Golden Set, regression testing, A/B).
Engineering Mindset: Ability to quantify effectiveness and cost (token optimization thinking); understanding of PII desensitization and prompt injection protection; ability to identify compliance boundaries in financial scenarios.
Bonus Points
0 to-1 experience building an Agent simulation / benchmarking platform (τ-Bench scale)
Private LLM deployment: vLLM / Triton / DeepSeek / Qwen / GLM
Domain expertise: Crypto AI (risk control / KYC / compliance), AIOps (alert RCA / diagnostic tooling), customer service AI, code AI
AI security research: published work on prompt injection, jailbreak defense, Smart Contract AI security, etc.
Open-source contributions to LangChain / LangGraph / Dify / MCP / Eino / Vercel AI SDK or similar
Public technical influence: blog posts / conference talks / papers / OSS projects
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Abu Dhabi, UAE; Hong Kong SAR; Kuala Lumpur, Malaysia
Location: South Africa; Pakistan; Philippines; India
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a rapidly growing AI-powered software company transforming digital validation processes within the pharmaceutical, biotechnology, and medical device industries. Their platform leverages artificial intelligence and automation to dramatically reduce validation timelines and costs, helping regulated organizations accelerate innovation while maintaining compliance and quality standards.
As a fast-growing scale-up, the company offers the opportunity to work on meaningful technology that directly impacts life sciences teams around the world.
Job Summary
We are looking for a Junior Support Engineer to join a growing engineering team supporting customers across the life sciences industry. This is an excellent opportunity for an early-career software engineer who enjoys debugging technical issues, solving customer problems, and working directly with modern web technologies.
As the first point of technical support, you will investigate customer-reported issues, diagnose bugs, implement fixes, and communicate solutions clearly to customers. You’ll work closely with engineering, product, and QA teams while gaining hands-on experience across the full software stack.
Key Responsibilities
Quickly learn and understand the company’s Next.js, React, Node.js, and Supabase codebase.
Investigate customer-reported issues and reproduce bugs within the application.
Use Cursor or similar AI-powered development tools to trace errors and identify root causes.
Debug front-end and back-end systems, including APIs, databases, and application logic.
Implement maintainable fixes using TypeScript across the application stack.
Improve edge-case handling, reliability, and overall application performance.
Draft clear and professional customer emails explaining issues, resolutions, and next steps.
Provide calm and empathetic support during high-pressure customer situations.
Collaborate with product, QA, and engineering teams to prioritize and resolve issues.
Assist with patch releases and ongoing platform improvements.
Update internal documentation, runbooks, and knowledge base articles to improve future support processes.
Requirements
Experience developing applications using JavaScript and TypeScript.
Hands-on experience with Next.js, React, Node.js, Supabase, and SQL.
Strong debugging, troubleshooting, and problem-solving skills with excellent attention to detail.
Ability to work independently, take ownership of issues, and drive resolutions to completion.
Excellent written English communication skills and the ability to explain technical concepts to non-technical users.
Comfortable communicating directly with customers and diagnosing technical issues in a professional manner.
Experience using modern development workflows, version control systems, and software engineering best practices.
Experience independently shipping software features or contributing to production applications is preferred.
Exposure to AI-assisted development tools such as Cursor or similar coding assistants is a plus.
Previous experience in technical support, customer-facing engineering roles, SaaS companies, or startup environments is advantageous.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Colombia; Mexico; Argentina; Brazil; Costa Rica; Chile
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is an AI-powered digital validation platform serving pharmaceutical, biotechnology, and medical device organizations worldwide. Their technology helps life sciences teams dramatically reduce validation costs, automate complex workflows, and accelerate compliance processes through intelligent automation and AI-driven assurance solutions.
As a rapidly growing scale-up company, they are building the next generation of digital validation tools that enable teams of all sizes to work more efficiently and deliver critical projects faster.
Job Summary
We are seeking a Junior Support Engineer to join a growing technical team supporting customers across the life sciences industry. This role is ideal for an early-career software engineer who enjoys debugging, problem-solving, and working directly with customers to resolve technical issues.
As the first line of technical support, you will investigate customer-reported issues, diagnose bugs, implement fixes across the application stack, and communicate solutions clearly and professionally. You'll work with modern technologies including Next.js, React, Node.js, Supabase, and TypeScript while collaborating closely with product and engineering teams.
This is an excellent opportunity for someone looking to grow their software engineering career while gaining hands-on experience in customer-facing technical support.
Key Responsibilities
Quickly learn and understand the company’s Next.js, React, Node.js, and Supabase application architecture.
Investigate customer-reported issues and reproduce bugs across the platform.
Use Cursor or similar AI-assisted development tools to trace errors, inspect code, and identify root causes.
Write clean, maintainable TypeScript code to resolve bugs and improve application stability.
Contribute fixes across both frontend and backend systems.
Communicate technical solutions clearly through customer-facing emails.
Help customers troubleshoot issues while maintaining professionalism and empathy during challenging situations.
Collaborate with Product, QA, and Engineering teams to prioritize fixes and improve product reliability.
Document common issues, solutions, and troubleshooting processes within internal knowledge bases.
Assist with monitoring, testing, and continuous improvement initiatives.
Requirements
Basic experience with JavaScript and TypeScript development.
Familiarity with modern web technologies including Next.js, React, Node.js, SQL databases, and Supabase.
Strong debugging, troubleshooting, and problem-solving skills.
Excellent written English communication skills with the ability to explain technical concepts clearly to customers.
Comfortable communicating directly with customers and handling technical issues professionally and empathetically.
Ability to work independently, take ownership of tasks, and manage priorities with minimal supervision.
Strong attention to detail and a willingness to learn new technologies and tools quickly.
Experience using AI-assisted development tools such as Cursor or similar IDE tools is advantageous.
Previous customer support or technical support experience is preferred.
Experience contributing to production applications or independently shipping software features is a plus.
Understanding of software testing, troubleshooting methodologies, and root-cause analysis is beneficial.
Successfully diagnose and resolve customer issues accurately and efficiently.
Deliver high-quality bug fixes with minimal oversight while maintaining code quality standards.
Communicate technical problems, resolutions, and next steps clearly to both customers and internal teams.
Provide professional, calm, and customer-focused support, particularly during high-pressure situations.
Contribute to internal documentation, runbooks, and knowledge bases to reduce recurring issues and improve team efficiency.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: North Macedonia; Romania; Bulgaria; Slovakia; Slovenia; Bosnia and Herzegovina
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a rapidly growing AI-powered validation technology company serving pharmaceutical, biotechnology, and medical device innovators globally. Their platform helps life sciences organizations dramatically reduce validation costs, accelerate compliance workflows, and streamline complex digital validation processes through intelligent automation and AI-driven assurance.
As the company continues its growth journey, they are expanding their engineering team to support a growing international customer base.
Job Summary
We are seeking a Junior Support Engineer to join a fast-growing software company operating at the intersection of AI and life sciences. This role is ideal for an early-career software engineer who enjoys solving technical problems, debugging applications, and helping customers succeed.
As the first line of technical support, you will investigate customer issues, troubleshoot application problems, implement fixes, and communicate solutions clearly to customers. You’ll work closely with Product, QA, and Engineering teams while gaining hands-on experience across modern web technologies including Next.js, React, Node.js, TypeScript, and Supabase.
This is an excellent opportunity for someone looking to grow their software engineering career in a supportive startup environment.
Key Responsibilities
Quickly learn and understand the company’s Next.js, React, Node.js, and Supabase application architecture.
Investigate customer-reported issues and reproduce bugs within the application.
Use Cursor or similar AI-assisted development tools to inspect code, analyze call stacks, and identify root causes.
Develop and deploy maintainable TypeScript fixes across both frontend and backend systems.
Improve edge-case handling, application reliability, and performance.
Write clear and customer-friendly email responses explaining technical issues and resolutions.
Support customers professionally and calmly during high-pressure situations.
Collaborate with Product, QA, and Engineering teams to prioritize urgent issues and releases.
Contribute to internal documentation, knowledge bases, and support runbooks.
Help improve monitoring, alerting, and recurring issue prevention processes.
Requirements
Experience with Next.js, React, Node.js, TypeScript, Supabase, SQL, and Cursor or similar AI-assisted development tools.
Strong debugging, troubleshooting, and problem-solving abilities.
Solid understanding of software engineering principles, coding best practices, and modern development workflows.
Ability to work independently, manage priorities, and execute tasks with minimal supervision.
Excellent written English communication skills with the ability to explain technical concepts clearly to customers.
Customer-focused mindset with strong interpersonal skills and the ability to remain calm under pressure.
Experience communicating directly with customers regarding technical issues is highly preferred.
Experience building, shipping, or maintaining software applications independently is a plus.
Exposure to SaaS products, technical support, or support engineering environments is advantageous.
Familiarity with version control systems and collaborative software development practices.
Interest in AI, healthcare technology, biotechnology, or life sciences industries is beneficial.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Zimbabwe
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a high-energy, resilient Sales Development Representative to serve as the engine of our growth. In this role, you will be the first point of contact for potential customers, responsible for sparking interest and building the pipeline that fuels the company’s success. This is an ideal position for a motivated professional who thrives in a fast-paced environment and is eager to master the fundamentals of the sales cycle while making an immediate impact.
Key Responsibilities
Execute high-volume outbound cold calling campaigns to identify and qualify new business opportunities.
Manage a consistent daily cadence of outreach across phone and email to exceed activity benchmarks.
Effectively communicate the value proposition to prospects and overcome common objections.
Research target accounts and key stakeholders to ensure outreach is relevant and impactful.
Schedule discovery calls and meetings for Account Executives to ensure a seamless handoff.
Document all activity meticulously within the CRM to maintain data integrity and track progress.
Requirements
Proven experience or a strong desire to work in a high-volume outbound sales environment.
Exceptional verbal and written communication skills with a confident phone presence.
A "hunter" mentality with the resilience to handle rejection and remain focused on goals.
Strong organizational skills and the ability to manage time effectively in a production-oriented role.
Competitive spirit and a drive to consistently hit and exceed established KPIs.
Previous experience using CRM tools (such as Salesforce or HubSpot).
Prior experience in a high-call-volume role or telemarketing environment.
Knowledge of sales prospecting tools and email automation software.
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Legal professionals spend most of their day in Microsoft Word: drafting, reviewing, and refining complex documents that shape meaningful outcomes. Harvey in Word brings AI-powered capabilities directly into Word, enabling lawyers to draft faster, run playbook reviews, and perform agentic editing, all without leaving their workflow. It's one of our most strategic product lines and a key part of how we meet lawyers where they already work.
As a Staff Software Engineer on the Embedded Experiences team, you will own and lead the development of Harvey in Word, our Microsoft Office Add-in built on OfficeJS, alongside our other Microsoft Office integrations. You'll architect and ship features that integrate seamlessly with Word, handling the unique challenges of building performant, polished experiences within the Office Add-in environment.
We're looking for someone with deep expertise in OfficeJS and Office Add-in development, ideally from building a similar product at scale. You'll join a team of highly motivated, skilled engineers who hold everything they touch to the highest standards, from architecture to code to user experience. You may also contribute to our Outlook integration and help build the next generation of agentic AI interfaces across the Microsoft suite.
This role is based in New York, NY. We use a hybrid in-person work model and offer relocation assistance to new employees.
WHAT YOU'LL DO
- Own and lead the technical direction of Harvey in Word, our flagship Office Add-in product, alongside our other Microsoft Office integrations.
- Build the AI-native editing experience: agentic document rewrites, real-time redlining, and playbook automation that transforms how lawyers work
- Design and build sophisticated integrations with Microsoft Word using the OfficeJS API, including document manipulation, playbook reviews, and AI-assisted drafting
- Architect scalable, maintainable solutions that handle the constraints and quirks of the Office Add-in environment across platforms (Windows, Mac, Web)
- Build polished, high-performance interfaces with crisp interactions and resilient error handling
- Collaborate with product, design, and backend teams to shape APIs and UX for AI-powered features like streaming results and tool-calling workflows
- Navigate Office Add-in requirement sets, versioning, and cross-platform compatibility to ensure broad, reliable support
- Contribute to Harvey in Outlook and shape the next generation of agentic AI interfaces across the Microsoft suite
- Mentor engineers, drive technical decisions, and raise the bar on quality and developer experience
WHAT YOU HAVE
- 10+ years of software engineering experience, with significant depth in Office Add-in development using OfficeJS
- Experience building and shipping a production Office Add-in product, ideally one used at enterprise scale
- Strong proficiency in JavaScript/TypeScript, HTML, and CSS
- Deep understanding of Office Add-in architecture, requirement sets, manifest configuration, and cross-platform considerations
- Experience with React or similar modern frontend frameworks
- Track record of shipping highly intuitive products with strong attention to detail
- Familiarity with Microsoft Office Add-in guidelines and AppSource submission process is a plus
NICE TO HAVE
- Experience with Outlook Add-ins or other Microsoft 365 integrations (SharePoint, Teams)
- Background in legal tech or enterprise SaaS
- Experience building products that integrate with AI/LLM capabilities
COMPENSATION RANGE
$231,000 - $340,000
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-PF1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Legal professionals spend most of their day in Microsoft Word: drafting, reviewing, and refining complex documents that shape meaningful outcomes. Harvey in Word brings AI-powered capabilities directly into Word, enabling lawyers to draft faster, run playbook reviews, and perform agentic editing, all without leaving their workflow. It's one of our most strategic product lines and a key part of how we meet lawyers where they already work.
As a Staff Software Engineer on the Embedded Experiences team, you will own and lead the development of Harvey in Word, our Microsoft Office Add-in built on OfficeJS, alongside our other Microsoft Office integrations. You'll architect and ship features that integrate seamlessly with Word, handling the unique challenges of building performant, polished experiences within the Office Add-in environment.
We're looking for someone with deep expertise in OfficeJS and Office Add-in development, ideally from building a similar product at scale. You'll join a team of highly motivated, skilled engineers who hold everything they touch to the highest standards, from architecture to code to user experience. You may also contribute to our Outlook integration and help build the next generation of agentic AI interfaces across the Microsoft suite.
This role is based in San Francisco, CA. We use a hybrid in-person work model and offer relocation assistance to new employees.
WHAT YOU'LL DO
- Own and lead the technical direction of Harvey in Word, our flagship Office Add-in product, alongside our other Microsoft Office integrations.
- Build the AI-native editing experience: agentic document rewrites, real-time redlining, and playbook automation that transforms how lawyers work
- Design and build sophisticated integrations with Microsoft Word using the OfficeJS API, including document manipulation, playbook reviews, and AI-assisted drafting
- Architect scalable, maintainable solutions that handle the constraints and quirks of the Office Add-in environment across platforms (Windows, Mac, Web)
- Build polished, high-performance interfaces with crisp interactions and resilient error handling
- Collaborate with product, design, and backend teams to shape APIs and UX for AI-powered features like streaming results and tool-calling workflows
- Navigate Office Add-in requirement sets, versioning, and cross-platform compatibility to ensure broad, reliable support
- Contribute to Harvey in Outlook and shape the next generation of agentic AI interfaces across the Microsoft suite
- Mentor engineers, drive technical decisions, and raise the bar on quality and developer experience
WHAT YOU HAVE
- 10+ years of software engineering experience, with significant depth in Office Add-in development using OfficeJS
- Experience building and shipping a production Office Add-in product, ideally one used at enterprise scale
- Strong proficiency in JavaScript/TypeScript, HTML, and CSS
- Deep understanding of Office Add-in architecture, requirement sets, manifest configuration, and cross-platform considerations
- Experience with React or similar modern frontend frameworks
- Track record of shipping highly intuitive products with strong attention to detail
- Familiarity with Microsoft Office Add-in guidelines and AppSource submission process is a plus
NICE TO HAVE
- Experience with Outlook Add-ins or other Microsoft 365 integrations (SharePoint, Teams)
- Background in legal tech or enterprise SaaS
- Experience building products that integrate with AI/LLM capabilities
COMPENSATION RANGE
$231,000 - $340,000
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-PF1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Mexico City
Finance team:
We are looking for a Treasury Back Office Senior Analyst for SPEI SPID that will be responsible for the administration, monitoring, and oversight of transactions processed through the Interbank Electronic Payment System (SPEI) and the
Interbank Dollar Payment System (SPID), ensuring their proper execution, regulatory compliance, and operational efficiency. This role is critical to the security, continuity, and stability of the company's operations, guaranteeing 24/7 service availability in accordance with Banco de México Circulars 14/2017 and 4/2016.
Challenges that await you:
Monitor and process transactions through SPEI/SPID, ensuring efficient and timely execution.
Validate and confirm transactions, identifying and resolving anomalies or processing failures.
Perform daily operational reconciliation of transfer orders against accounting close records.
Maintain continuous monitoring of SPEI transactions to prevent service disruptions and operational impacts.
Efficiently execute SPEI alternative operation procedures in COA and POA environments.
Participate in certification tests and industry-wide testing required by Banco de México (semiannual and extraordinary tests).
Maintain updated and regularly tested business continuity and technology contingency plans.
Coordinate with IT and Information Security departments to implement cyber resilience controls required under Circular 12/2023.
Ensure compliance with SPEI regulations and applicable standards issued by Banco de México and the CNBV.
What makes you a great fit:
Bachelor's degree in Business Administration, Economics, Finance, Accounting, Systems Engineering, Information Technology, or a related field.
Preferred: Diploma or certification in Payment Systems, Banking Treasury, or Regulatory Compliance.
English: Intermediate level (ability to read and understand technical regulatory documentation in English).
Spanish conversational level
Minimum of 3 years of relevant experience in the operation, monitoring, or management of interbank electronic payment systems (SPEI, SPID, SIAC, COA, POA, or similar).
Strong knowledge of SPEI operational platforms and payment engines; familiarity with the SAIF-Web platform is considered a plus.
Regulatory framework expertise: Circular 14/2017 and its amendments, Circular 4/2016, and the Payment Systems Law.
Strong analytical and problem-solving skills, with exceptional attention to detail.
Ability to collaborate effectively with Technology, Compliance, and Operations teams.
High level of accuracy and operational discipline in high-volume transactional environments.
Nice to Have
Experience with financial regulatory reporting, with practical knowledge of Banco de México reporting requirements, particularly:
OCI Reports
CVT Reports
TENENCIA Reports
CRI Reports
Derivatives Operations Reports
Our ways of working:
Innovative Spirit:
A commitment to creativity and groundbreaking solutions
Honest Feedback:
valuing open, transparent communication
Supportive Team:
a strong, collaborative community
Celebrating Achievements:
recognizing our wins together
High-Tech Environment:
a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Location: Istanbul, Türkiye
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The BD Manager is responsible for the overall affiliate growth strategy and execution for OKX in Türkiye, working with our global team. The BD Manager will proactively seek out and engage closely with potential Turkish crypto partners for the purpose of user acquisition and expansion of the OKX platform in the region.
What You’ll Be Doing
Proactively identify and develop affiliates with communities and relationships that consist of HNW clients and professional traders across Türkiye
Manage and enhance relationships with HNW clients in Türkiye, maintain frequent contact, and build partnerships with local influencers and KOLs for the purpose of user acquisition
Planning and execution of online and some offline marketing activities, events, and campaigns with influencers/KOLs or media channels relevant to the Turkish market
Expand the user base and grow awareness of the OKX brand in Türkiye
Devise creative ways to identify potential affiliates/KOLs and acquire users in the local market
What We Look For In You
Solid experience in Cryptocurrency, Finance, FX or any related space, with a track record in building large affiliate networks from start to finish
Experience in business development or affiliate management
Solid connections in Türkiye with HNW clients and professional traders
Solid project management skills and the ability to manage multiple priorities and deadlines
Understanding of fundamental affiliate customer acquisition KPIs and optimisation methods to improve performance through data analysis and segmentation
Fluent in
English and Turkish is a MUST
Nice to Haves
Bonus points if you have previously worked at a crypto exchange!
Experience working across time zones and cross-cultural teams
Passionate about blockchain technology and the crypto payments space
Familiarity with Turkish financial regulations and the local crypto landscape
Perks &
Benefits
Competitive total compensation package
L&D programs for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-GB1
#LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Westborough, United States
Job Summary
The Electrical Panel Assembler II is responsible for assembling, wiring, and installing electrical control panels and sub-assemblies used in industrial and capital equipment applications. This role requires the ability to read electrical schematics, mechanical drawings, and wiring diagrams while performing point-to-point wiring, panel integration, and electrical assembly with minimal supervision.
Key Responsibilities
Assemble and wire electrical panels, control boxes, and sub-assemblies.
Perform point-to-point wiring using electrical schematics and wire run lists.
Install components into electrical enclosures.
Integrate power supplies, chassis, cables, and electrical sub-assemblies.
Read and interpret blueprints, bills of materials (BOMs), and electrical drawings.
Use hand and power tools including crimpers, wire strippers, torque wrenches, and screwdrivers.
Collaborate with Engineering, Quality, and Production teams.
Support new product builds and assist in knowledge transfer to team members.
Maintain high workmanship and quality standards.
Requirements
High School Diploma or GED.
2+ years of electrical assembly or panel wiring experience.
Ability to read electrical schematics and mechanical drawings.
Experience with electrical hand tools and assembly equipment.
Strong attention to detail and quality.
Ability to work independently and in team environments.
Able to lift up to 50 lbs and stand for extended periods.
Salary: $24 – $26 / hour
Location: Westborough, United States
Position Overview
Seeking an experienced Electro-Mechanical Assembler to build, wire, and troubleshoot mechanical, electrical, and pneumatic systems in a manufacturing environment. This role is ideal for candidates who enjoy hands-on assembly work, reading technical drawings, and working with precision tools.
Key Responsibilities
Assemble electro-mechanical, electrical, and pneumatic components
Perform electrical panel assembly and point-to-point wiring
Read and interpret schematics, wiring diagrams, assembly drawings, and BOMs
Route cables, install wiring harnesses, and integrate components into final assemblies
Troubleshoot assembly and wiring issues
Use hand tools, power tools, calipers, and micrometers
Follow manufacturing procedures and quality standards
Collaborate with production, engineering, and quality teams
Required Qualifications
Previous experience in electro-mechanical, electrical, or mechanical assembly within a manufacturing setting
Ability to read technical drawings and wiring diagrams
Experience using hand tools, power tools, and measuring instruments
Strong attention to detail and commitment to quality
Ability to work independently and as part of a team in a fast-paced environment
Preferred Qualifications
Experience with complex wire routing and large wire-run builds
Capital equipment or large machine assembly experience
Experience in clean room or regulated manufacturing environments
Location: Bristol, United States
Job Summary:
Hikinex is seeking 2nd Shift Production Workers to support food manufacturing operations. This role involves working on a production line to manufacture, package, inspect, and prepare food products such as bacon, hot dogs, sausages, jerky, corn dogs, and frozen appetizers. Candidates should be comfortable working in a fast-paced environment, performing repetitive tasks, and rotating between different production areas as needed.
Key Responsibilities:
Operate production and packaging equipment.
Pack, count, inspect, and prepare products according to specifications.
Monitor products for quality and identify foreign materials.
Follow all safety, GMP (Good Manufacturing Practices), and company policies.
Report equipment, material, or production issues to supervisors.
Maintain a clean and safe work environment.
Rotate between production positions as needed.
Work efficiently in hot and cold temperature conditions.
Requirements:
Ability to work in a fast-paced, repetitive manufacturing environment.
Strong attendance, reliability, and teamwork skills.
Basic communication, reading, writing, and math abilities.
Ability to complete safety and quality training.
Flexibility to work overtime and weekends when required.
Previous production, manufacturing, food processing, or warehouse experience is preferred.
Location: Amsterdam, Netherlands; Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Role
We are looking for a Technical Program Manager to own the operational readiness and ongoing health of our fleet of Data Centers, both COLO and BTS sites. In this role you will be the single point of accountability for ensuring each site runs as expected — SLAs met, maintenance executed on schedule, and audits passed — across a growing portfolio of landlord-operated and purpose-built facilities. You will operate as the primary interface between Nebius and our data center landlords and operators, and you will partner closely with the Nebius IT team to translate site-level operations into reliable infrastructure for our customers.
This is an individual contributor position for someone who is equally comfortable in a contractual SLA review, a maintenance window planning call, and a physical site audit. You will define the mechanisms that keep our sites accountable and surface risk before it becomes an incident.
Key job responsibilities
Own the operational health of Nebius COLO and BTS sites, ensuring each facility runs to expectation across power, cooling, space, connectivity, security, and environmental controls.
Track, monitor, and enforce SLA compliance across landlords and colocation providers; identify breaches, drive remediation, and hold providers accountable to contractual commitments.
Manage and coordinate site maintenance schedules — preventive and corrective — including planning and approving maintenance windows, reviewing Methods of Procedure (MOPs), and minimizing risk to live workloads.
Plan and drive site audits covering compliance, capacity, power/cooling performance, physical security, and safety; track findings to closure.
Serve as the primary day-to-day interface with data center landlords and operators, managing the operational relationship, escalations, and coordination of on-site activity.
Partner closely with the Nebius IT team on deployments, capacity planning, incident response, and change management at each site.
Build reporting mechanisms and dashboards that give leadership clear visibility into site health, SLA performance, maintenance status, and open risk across the portfolio.
Lead incident coordination and post-incident follow-up, including root cause analysis and corrective action tracking with landlords and internal teams.
Track and manage contractual operational obligations, deliverables, and timelines across multiple sites and providers simultaneously.
About the team
The Data Center team is responsible for the physical infrastructure that underpins Nebius' AI cloud. We manage the full lifecycle of our COLO and BTS footprint — from bringing new capacity online to keeping live sites running reliably at scale. We work at the intersection of facilities operations, vendor management, and IT infrastructure, and we move fast because our customers' AI workloads depend on the reliability we deliver.
Basic qualifications
10+ years of experience in technical program management, data center operations, or critical facilities/infrastructure management.
Experience managing data center infrastructure and operations (power, cooling, space, connectivity) in colocation, build-to-suit, or owned environments.
Experience managing third-party vendors, landlords, or service providers against SLAs and contractual obligations.
Demonstrated ability to manage multiple programs, sites, or workstreams simultaneously and drive them to measurable outcomes.
Bachelor's degree in a relevant field, or equivalent practical experience.
Preferred qualifications
Direct experience with colocation (COLO) and build-to-suit (BTS) data center models, including operating across multiple landlords and operators.
Working knowledge of data center SLAs, MOPs/SOPs, maintenance regimes, and audit and compliance frameworks (e.g., Uptime Institute Tier standards, SOC 2, ISO 27001).
Experience supporting AI/HPC, GPU cluster, or other high-density compute infrastructure.
Strong familiarity with incident management and root cause analysis in a critical facilities context.
Experience building reporting mechanisms, dashboards, or operational scorecards for infrastructure health and risk.
PMP, Uptime ATD, or equivalent program/operations certification.
Proficiency with program and ticketing tools (e.g., Jira, ServiceNow) and comfort working with operational data.
Willingness to travel to sites as needed.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Waco, TX
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Ennoble Care is seeking a full-time Care Coordinator to join our Waco, Texas Home Office team. This on-site/in-office role serves as a key member of our interdisciplinary care team, supporting patients through proactive care coordination, collaboration, and a patient-centered approach.
This Care Coordinator works closely alongside fellow Care Coordinators, providers, patients, families, and clinical staff to help ensure seamless continuity of care. Responsibilities include managing patient communication, coordinating provider schedules and visits, facilitating follow-up care, addressing barriers to care, and maintaining accurate and timely documentation within the EMR.
Qualified candidates must possess a minimum of a Medical Assistant (MA) certification with at least one-year of clinical experience, and be compassionate, detail-oriented professionals who thrive in a fast-paced environment. Candidates should demonstrate strong organizational skills, adaptability, and clear, professional communication.
Ennoble Care fosters an integrated, respectful culture that values accountability, meaningful impact, and long-term professional growth based on performance and organizational needs.
KEY RESPONSIBILITIES
Coordinate and manage patient care activities through Ennoble Care’s electronic medical record (EMR) system, supporting continuity of care and positive patient outcomes
Support day-to-day clinical workflows by assisting with referrals, laboratory orders and follow-up, medication refill requests, durable medical equipment (DME) coordination, and other care coordination tasks
Maintain frequent communication with patients, providers, families, and interdisciplinary teams to address patient needs, resolve barriers to care, and ensure timely follow-up
Document all patient interactions accurately and communicate changes in condition, concerns, or urgent matters promptly to the appropriate clinical team members
Demonstrate professionalism, empathy, strong organizational skills, and excellent customer service while effectively managing multiple priorities in a fast-paced environment
Utilize EMR systems, secure email, Microsoft Office, telephone systems, and other office technology while contributing positively to daily operations and team collaboration
QUALIFICATIONS
Legally authorized to work in the United States of America
Active Medical Assistant (MA/CMA) certification required or comparable clinical credential with at least one year of clinical experience
Strong knowledge of: Healthcare terminology, diagnoses, medications, patient care coordination principles, and clinical workflows
Highly preferred: Experience supporting providers, coordinating patient care, and/or working in a medical office/family practice setting
Comfortable spending a significant portion of the day on the phone communicating with patients/families and care teams
Demonstrates professionalism, compassion, empathy, and exceptional customer service with a patient-centered approach
Strong organizational, documentation, and time-management skills with the ability to multitask and manage multiple priorities in a fast-paced environment
Professional communication skills across phone, email, Microsoft Teams, and in-person interactions
Proficient in Microsoft Office applications, including Outlook, Word, and Excel, and comfortable learning new technologies and EMR systems
Ability to adapt positively to change, work collaboratively as part of a team, and continuously learn new skills
Must be able to work full-time, Monday through Friday, 8:00am to 5:00pm CST, on-site/in-office in Waco, Texas
No weekends, evenings, nights, or on-call requirements
Seven (7) company-paid holidays annually
Must successfully complete a background check
COMPENSATION & BENEFITS
Starting hourly: $18/hr
Full-time benefits eligibility after 30 days of employment
We appreciate your interest in joining Ennoble Care,
where
To Care is an Honor
❤️
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
Who we want
This is a role for someone who wants to work on a hard problem, deliver real impact and be pushed to be the best version of themselves. As a Regional Sales Director in the West Region, you’ll report directly to the VP, Employer Sales- West.
The Regional Sales Director will deliver strong sales results within the West market in the 1,000-9,999 life segment. This role’s focus is relationship management within our partnership ecosystem of benefits brokers, consultants, general agents, and employers. It is a build-and-close role with real autonomy: you run your own book, take on the hardest deals, and shape how your region wins. Every partner you bring on puts higher-quality, lower-cost care in reach for more members.
What you will do
Own revenue responsibilities for your specific territory in the West market: Northern California
Own a quarterly quota, delivering on it independently and taking on the most complex and cross-functional deals with minimal support.
Build and grow the region's base of brokers and advisors, activating new partners and deepening the highest-producing ones.
Personally develop and win the region's most strategic Gold Advisor relationships.
Shape territory strategy alongside your partner roles (Enterprise, AE, CR, and peer RDs), sharing what is working across the region.
What we're looking for
Experience in a quota-carrying sales or sales support role
Experience working with benefits brokers and consultants
Experience in health insurance strongly preferred
A desire to work in a rapidly evolving startup environment with notable upside
A desire to be a part of our mission to improve the healthcare system
Strong ability to present and communicate a value proposition to external stakeholders
A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions. You engage with AI tools as part of how you do your best work, and hold yourself accountable to outcomes that matter beyond your team’s metrics.
What you’ll get here
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.
Compensation
The target total comp (inclusive of base + commission) range for this role is $275,000 – $300,000. Individual compensation will depend on qualifications, skills, and applicable laws.
In addition to base compensation, this role is eligible to participate in our equity incentive plan and benefits package, including: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health, and more.
Few roles offer this combination: work that is genuinely hard, a mission that is genuinely important, and a team that is genuinely invested in your success. If that’s what you’re looking for, we’d love to meet you.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Anywhere in Belgium
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ OPERATIONS AT ALAN
The Operations Community’s core responsibilities is to deliver at scale our insurance and health services : we build our platform and operational capabilities and run our processes to guarantee delight and efficiency.
As we anchor our Insurance position, diversify our offering with health and well-being related services in 4 different countries (France, Belgium, Spain and Canada), our operations are increasingly complex and our challenges ahead have never been as exciting!
Being an Ops at Alan means joining a team of 50+ talented, committed and passionate Ops across our countries, with a lot of interactions with Engineering, Product, Care and many other teams at Alan.
We have a mix of Builder profiles, focused on (re)designing and implementing our processes and Operations Experts who deliver those on a daily basis while improving them.
We want team members to deliver excellence to our companies and members and be ready to disrupt (and not only upgrade) the way we traditionally think about insurance or healthcare services.
Want to learn more about Ops at Alan? Read how we work and hire https://app.notion.com/p/alaninsurance/Product-Ops-builders-and-coordinators-Alan-your-hiring-process-3021426e8be7815cb164d629cfe3b455 and watch our team in action https://www.youtube.com/playlist?list=PL643LyZcrKMDaW7cW0_GytXy5VkaqTOU6
🌍 FOR THIS ROLE, YOU NEED TO BE BASED IN FRANCE, BELGIUM OR SPAIN 🌍
The Operations Expert works on a specific subset of services we deliver (eg. claim reimbursement, fraud, clinic to name a few) .
Their core responsibilities (+- 70/80% of the time) are to:
- Run our Insurance or Health services processes - that's why we call them Ops Runners internally 😉
- Ensure the day-to-day follow up and monitoring of our operations
- Flag risks and opportunities
In details, your missions are:
- Operating our processes: performing tasks like invoicing or claims treatment, growing and managing our network of providers, supporting internal teams (live and through documentation)
- Contributing to the definition & owning the best monitoring scheme to track volumes/efficiency/SLAs, and identify risks and areas of improvement, internally or with our service providers
- Supervising partnerships (e.g. teleconsultation, claim operators), participating in the negotiation rounds, daily communication to ensure business continuity
- Performing controls on our daily operations to make sure the correct decisions were made and to identify training needs (internally as well as externally)
- Escalating feedback, helping to prioritise and supporting initiatives to make our processes and services more delightful and efficient
Next to running and monitoring our operations, you implement continuous improvements to our processes (+-20/30% of the time). This can be in a variety of ways, e.g. working with product teams to automate certain processes, enhancing our external communication, auditing our processes, automating some process steps using automation tools, …
⭐️ OUR RUN ORGANISATION ⭐️
Our Operations Experts are organized in pools (3-7 runners) who are collectively responsible for running their scope. Examples of topics are:
Alan therapy: members can book a therapy session with psychologists. You maintain smooth relationships with our psychologists, ensure therapy demand matches the supply and contribute to several steps of their lifecycle at Alan (hiring, onboarding, invoicing, supporting booking management etc).
Claims: We provide a best-in-class claims experience, including our own optic care service. You treat claims and assist in decisions regarding our coverage. Additionally, you monitor the performance of external service providers to meet SLAs & perform quality controls. You ensure glasses get delivered on time, member satisfaction is high, our frame collection is attractive, collaboration with opticians is smooth and efficient, ….
Fraud: We run checks on claims submitted by our members, and build new ways of preventing fraud attempts. You investigate suspicious claims, prevent fraudulent payments or recover when we paid fraudulent claims.
Set up: We provide best-in-class experience to our Customers : a smooth on/offboarding of their employees and a seamless invoicing or billing. To do so, we continuously control & improve the quality of our processes : ensuring we have consistent information for invoicing, unlocking employee invite/removals in case of issue and supporting admin in case of payment issue or bankruptcy.
Note: We look for profiles able to embrace any challenge and jump in any pool ! Depending on Alan needs (and personal interests), an Operations Expert will join in a pool and can change and explore new scopes after some time. Do not hesitate to ask more concrete examples to the Operations Team Members you’ll meet during the process so they can share about their own scope.
⭐️ EXPERIENCE ⭐️
For this opportunity, we are aiming to hire within the A2-B level range https://alan.com/en/careers/a/salary-equity.
Since the scope of our Ops Runner role is extremely varied, we are open to candidates from different backgrounds : you could be a good fit for the Operations team at Alan if, for example, you:
- Operated processes and services especially for companies during the scale up stage or in industrial/logistic industries
- Worked in Support functions (Customer Support, People Operations etc)
- Had a Customer facing Commercial experience, e.g. account manager or Customer Success Communications, such as Social Media, Internal/ External Communications
- Handled event coordination
⭐️ SKILLS ⭐️
- Passionate about delivering & optimizing top notch operations: not scared to get your hands dirty to get into technical processes, making them clear and delightful for our operators and members
- A keen problem-solver and challenger with a dig deep mindset: what drives you is member and customer satisfaction !
- Analytics skills, to be able to dive into our data
- Highly organised with exceptional follow-up skills, with strong attention to details
- Strong and structured in written and verbal communication in English and Dutch
- Able to work and learn independently in a fast-paced environment
- Adaptable: you show flexibility and a strong ability to adapt to variable situations
- It’s even better if you have experience in the insurance or the healthcare industry
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
УдалённоSouth Africa; Pakistan; Philippines; India
УдалённоColombia; Mexico; Argentina; Brazil; Costa Rica; Chile
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоNorth Macedonia; Romania; Bulgaria; Slovakia; Slovenia; Bosnia and Herzegovina
Зарплата не указана
ГибридNew York; We use a hybrid in-person work model and offer relocation assistance to new employees
ГибридSan Francisco; We use a hybrid in-person work model and offer relocation assistance to new employees
seniorMexico City
Istanbul, Türkiye; Experience working across time zones and cross-cultural teams
Amsterdam, Netherlands; Remote - Europe
Waco, TX
География найма не уточнена
London
УдалённоГеография найма не уточнена
Since the scope of our Ops Runner role is extremely varied, we are open to candidates from different backgrounds : you could be a good fit for the Operations team at Alan if, for example, you: