Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position SECURITY SUPERVISOR
for ROYAL CARIBBEAN GROUP!
The Security Supervisor
is responsible for deterring and/or effectively responding to shipboard incidents involving violations of the Guest Conduct Policy or other shipboard incidents as required by the Master. Reporting to the Security Officer (or equivalent position on Celebrity ships), the GSS will provide a highly visible security presence, that enhances the overall guest vacation experience by reducing the frequency and/or severity of incidents. Is an active member of the ship’s crew, participating in training opportunities to elevate their level of awareness, ability and willingness to contribute to the security of the ship.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
The Security Supervisor shall have an understanding of the Safety and Quality Management
Program including responsibilities and those of the Security Guards in the Safety Organization
according to the Emergency Plan and Station Bill. An excellent understanding of the Master's
rules and regulations and the company’s policy and a thorough knowledge of the Security manual
are essential for this position.
The Security Supervisor's working hours should be adjusted as appropriate to the ship's routine.
He shall monitor the day/night security and prepare a log of activities during the night time hours
for presentation to the Chief Security Officer. The Chief Security Officer will produce a Night
Report from this log for presentation to prescribed ship's management.
The Security Supervisor shall be familiar with all duties regarding the safety rounds and the
gangway security. (See Security Manual for specific instructions.)
The Security Supervisor shall, through his observations, preserve the safety of the vessel, passengers, and the crew.
During Safety Rounds the Security Supervisor shall always be alert and follow the designated
procedures. He may be the first person to arrive at the scene of an incident or a fire, and will have
to assess a situation and act accordingly until help arrives.
The situation will dictate any action taken by the Security Supervisor. In the case of a fire alarm,
the Security Supervisor will respond immediately to the location of the alarm. He will then be
responsible for making quick decisions based on previous instructions and experience.
The Security Supervisor shall immediately inform the Duty Officer on the Bridge and any other
concerned Officer of any incident which has occurred.
REQUIREMENTS:
Minimum of 4 years of security experience mandatory – Army/Maritime/Aviation/Police or Hotel Security environment.
A high level of English communication skills and experience/training in crowd management and customer relations, principally relying on non-aggressive, non-lethal forms of conflict resolution and crowd control.
Ability to patrol in a none-routine manner, maintaining a high level of visibility and effectively dealing with escalating issues When necessary, utilize defensive tactics and hand-to-hand skills to control or escort hostile persons. Recognize, preserve and properly document evidence.
Ability to diplomatically or, if necessary, physically deal with guests in tense, adversarial or confrontational situations.
A level of physical fitness which permits the use of physical control and restraint techniques if needed.
A well groomed, physical appearance and demeanor that establishes a presence that serves as an incident-deterrent as well as a reassurance to guests.
Knowledge of relevant equipment, processes and strategies to promote effective security.
Ability to work effectively with others in a multicultural environment.
Minimum 21 years old.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here pushing APPLY TO POSITION button
In case you are not sure what position to apply, you can always upload your CV to general application here:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
PHOTOGRAPHER/PHOTO ARTIST
onboard
Royal Caribbean Cruises.
The Photographer
is responsible for photographing daily events. Photographers will also work on gangways or in other areas “in character” as a photo mascot. Photo Gallery duties include delivering excellent customer service while handling sales of photo and retail items, and ensuring products are well displayed and merchandised to company standards.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Photograph events onboard and ashore as required, always being proactive to maximize image counts and image quality in order to meet established performance goals
Wear mascot costumes inside/outside the ship for photo shoots, engaging guests with lively energy and enthusiasm at all times
Deliver excellent customer service at all times by presenting a friendly, warm and calm attitude towards guest and continuously following the highest standards.
Proactively assist guests in the Photo Gallery in locating their photos to maximize sales of photos and retail products.
Proactively strive to enhance photography and sales skills to achieve sales and image capture performance targets on a regular basis.
Follow trained departmental and shipboard environmental rules and regulations.
Use a range of photographic equipment, including but not limited to digital SLR cameras, portrait studio equipment, computers and image editing software.
Assist with set up, breakdown and storage of the Portrait Studio equipment.
Assist with set up and breakdown of photo gallery retail displays, marketing materials, and photographs. Help maintain photo gallery and sales areas clean and organized as per company operating procedures.
Proactively promote photo services and products when interacting with guests
REQUIREMENTS:
Minimum 21 years old
Min of 1 year experience as a photographer required, preferably in a high-volume souvenir / photography business
Any customer service experience and sales experience would be a plus
Strong demonstrated knowledge and understanding of photographic exposure, composition and focus is essential
Must be able to use a modern
Digital SLR camera (Nikon D7500 in particular)
, hot-shoe mounted flash and other professional equipment.
Can bring own camera Nikon D7500 OR alternatively can purchase it on board for 750$ deductible from first 3 salaries.
FOR PHOTO CANDIDATES it is important to include with your application a link to social media or gallery with your photo works/pictures.
Basic knowledge and experience to operate basic computer systems and touch- screen kiosks is required
Ability to effectively deal with internal and external guests, some of whom will require high levels of discretion, patience, tact and diplomacy
Knowledge of principles for providing exemplary customer service including problem resolution and achievement of quality service standards
Must be able to work independently and function under pressure in a deadline oriented, fast paced environment for extended periods
Must enjoy working with the public in a busy, active and sometimes noisy environment
NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: April 16, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
IT SUPPORT SPECIALIST
for CELEBRITY CRUISES!
POSITION DESCRIPTION:
The position of IT Support Specialist assists in the IT operations onboard the vessel supporting all Hotel related computer equipment, with a particular focus on, but not limited to, technology and equipment in Guest Staterooms.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Assembles and configures basic network components.
Performs basic troubleshooting to isolate and diagnose common problems, including but not
limited to in-stateroom equipment for In-Stateroom Entertainment (ISE, including Interactive
TV) and telephone problems (IT-Managed PBX).
Image in-stateroom equipment for ISE/ITV.
Ensures proper installation and provides first-level support for all IT-supported PC’s and
peripherals including ShipNet workstations, Internet café workstations (Mac or PC), and devices
supporting ISE/ITV and Digital Signage.
Installs, set up and/or replace telephones. (On ships with an IT-Managed PBX)
Set up, monitor, and break down embarkation check-in equipment and operations, where allowed
by government agencies.
Responsible for logging all time and work as well as reviewing incident tickets in the onboard
incident management system and monitor respective technician’s queue.
Provides after-hours support for any IT-related issue.
REQUIREMENTS:
Minimum of six months experience in a technical user-assistance role such as a helpdesk.
CompTIA’s A+ and/or N+ Certification preferred.
Working knowledge of computer hardware and software, with a focus on operating systems (Windows, Mac OS, and Linux) and business application suites.
Ability to conduct basic network troubleshooting (in particular; LAN’s), including knowledge of standard network cabling.
Associate’s Degree in Computer Science or related field from an accredited university or the international equivalent, or equivalent related experience.
Excellent English language level
Minimum 21 years old
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA AGENCY
actively recruiting for position
CRUISE PROGRAMS ADMINISTRATOR FOR ROYAL CARIBBEAN CRUISES!
The Cruise Programs Administrator assists the Cruise Director with minor to moderate administrative and clerical work. Administratively supports the Cruise Director's division and oversees Wedding and Vow Renewal program.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Collaborates with the Cruise Director to review the requirements 1. of the day’s administration and any other company related correspondence, notices, policies, procedures, and other related details. Administratively supports the Cruise Director’s management team, including the Activities Manager, Adventure Ocean Manager, Open Deck Manager/Sports Supervisor, Head Broadcast Technician and Stage and Production Manager(s).
Assists with the administration of Bingo per SQM & The Royal Way (GAS).
Bingo Inventory/Ordering - Performing a physical audit inventory at the beginning of each voyage. Placing orders through Crunchtime, on a per voyage basis for Bingo cards, Bingo toys, t-shirts and other Bingo related items. Sponsored Sessions of Bingo. Assist the Activities Manager with sponsored sessions of Bingo.
Manages wedding program in association with The Wedding Experience:
Receive settlements from shoreside personnel, update with changes and return updated settlements to shoreside.
Manages administrative duties concerning the following guest programs: Lecturers, Clergy, Honeymooners, Make A Wish, Diamond Theater experience and Explorer Academy.
Maintains guest library and card room inventory, including ordering additional books for library, maintaining library catalogue, and ordering additional materials as needed.
Understands the Cruise Director Division’s budget, monitors the balance scorecard drill down and all budget related requests by the Cruise Director.
Performs administrative duties such as screening telephone calls, answering and sending emails, making and coordinating appointments, scheduling meetings and maintaining filing systems. Takes minutes at meetings and distributes as necessary. Utilizes spreadsheet software packages for basic mathematical formulas and graphic presentation of information. All other correspondence as requested by Cruise Director.
Reviews guest comments, revenue and rating reports. Compiles analysis and reports for all meetings on behalf of the Cruise Director. Maintains voyage files.
Manages inventories including gifts and prizes, craft supplies, office inventory and uniforms. Creates all purchasing requisitions on behalf of the Cruise
Director’s Management Team, including Activities Manager, Adventure Ocean Manager, Open Deck Manager/Sports Supervisor, Head Broadcast Technician and Stage and Production Manager(s).
Etc.
REQUIREMENTS:
2-3 years Administrative experience required
Minimum two contracts completed with experience with an administrative background preferred.
Event planning experience required
Customer service skills required
Working knowledge of computers, internet access and the ability to navigate within a variety of software packages such as Word, Excel, Lotus Notes, PowerPoint, Encore, Kronos, Crunchtime, AMOS and Adobe Page Maker. Utilizes spreadsheet software packages for basic mathematical formulas and graphic presentation of information
Analytical ability relating to budgetary requirements, coursework or professional experience preferred.
Bachelor’s degree with an emphasis on Business Administration, or equivalent experience preferred.
Ability to type 40–50 words per minute.
Command of the English language with excellent spelling, punctuation and grammar skills.
Knowledge of standard office procedures and organizational skills. Ability o to operate basic office equipment, including telephone, copy machine, fax, adding machine, etc.
Excellent interpersonal skills to communicate with all levels of management and employees
Minimum 21 years old
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency actively recruiting for position Crew Relation Specialist for Royal Caribbean Group!
Crew Relation Specialist
- is responsible for providing administrative support to the HR division for crew related issues. Manages the berthing and par level processes for all crew members and provides reports for each voyage. Coordinates the crew emergency plan numbers. Assists the Crew Administrator with Crew Immigration/Customs with specific duties during the sign-on & sign-off process. This includes assigning name badges and cabin keys at sign-on and collecting these at sign-off. Responsibilities include coordinating repatriation for all crew by providing re-employment letters. Processes all employee cruise requests with shoreside. Organizes crew activities/events and manages crew welfare. Performs HR administrative duties as directed by the HR Manager.
BENEFITS:
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Professional growth
Medical insurance provided during contract
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
RESPONSABILITIES
This consists of physical and verbal interactions with guests or fellow shipboard
employees and/or in the presence of guest contact and crew areas.
Provides information and services to shipboard employees with regards to orientating,
assigning and retrieving berthing, equipment, and written literature. Issues cabins and
bulk assignments to all Officers, Staff and Crew. Records all cabin and crew changes and prepares berthing report for each voyage. Assigns crew emergency numbers, name badges
and cabin keys. Collects all items when shipboard employees sign-off.
Assists with the crew sign-on and sign-off process, as directed by the Crew Admin. Manager, reviewing immigration documentation such as passports, visas, Alien Resident Cards (ARC), Letters of Re-Employment, etc. to determine validity of documents. Refers unusual documentation to the Crew Admin. Manager and HR Manager.
Ensure accuracy of employee records
Conducts/coordinates weekly cabin inspections and reports discrepancies.
With the full support of the HR team, helps organize and delivers activities for the crew that foster good shipboard employee morale. Assists in managing the Crew Welfare Fund.
REQUIREMENTS:
Minimum 1 year prior administrative experience within a hospitality industry
Working knowledge of onboard computer systems, internet access, and the ability to navigate within variety software packages such as MS Office
Fluent in conversational & written English, hospitable with a positive attitude
Minimum 21 years old
Minimum 1 year prior administrative experience within a hospitality industry
Completion of high school or basic education equivalency preferred.
Working knowledge of onboard computer systems, internet access, and the ability to navigate within variety software packages such as MS Office
Ability to work positively and cooperatively in a diverse team environment and to interact with a wide variety of ethnic diversity.
Excellent interpersonal and people skills
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
APPRENTICE PURSER
for ROYAL CARIBBEAN CRUISES!
The Apprentice Purser
assists the other employees in the Shipboard Financial Operations division by performing the following essential duties and responsibilities.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Assists the 2nd Purser Payroll and Crew Payroll Manager with the sale of money orders, collecting crew SeaPass accounts, payroll distribution and any other crew-related financial matters.
Assists the 2nd Purser Administration with gratuity posting and/or balancing, reconciling prepaid amenities, obtaining method of payment for guest SeaPass accounts and any other guest-related financial matters.
Performs clerical work such as filing and photocopying. Assists with general office work and duties.
Assists the Financial Operations Division as determined by the Financial Controller.
Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crewmembers with inquiries
Attends meetings, training activities, courses and all other work-related activities as required.
Performs related duties as required. This position description is not intended to prescribe the only duties to be performed by this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
REQUIREMENTS:
Minimum 21 years old
Minimum 6 months experience in a payroll or accounting processing position within the hospitality industry or financial institution.
Very good level of English language
Ability to work independently as well as part of a closely-knit team.
Ability to work with and maintain confidential documentation.
Ability to excel with reconciliation, functions and formulas relating to cash handling.
Proven customer service skills to interact appropriately with guests and crew in a considerate, professional and positive manner by showing concern and listening actively.
Ability to communicate tactfully with guests and crew, divisional managers and shipboard employees to resolve problems and negotiate resolutions.
Ability to operate basic office equipment, including adding machines/calculators, typewriters, telephones, computers and copy machines.
Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Excel, Word, and PowerPoint.
Completion of high school, basic education or vocational training equivalency preferred.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
RESTAURANT HOSTESS for CELEBRITY CRUISES!
The Restaurant Hostess
is responsible for the pre voyage dining coordination (table assignments). Coordinates Celebrity Select Dining table assignments and welcomes guest at the entrance. Consistently exhibits personal qualities of style, elegance, poise and grace, while maintaining a positive attitude in a professional and friendly manner.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 26 weeks onboard followed by 8 weeks of vacation
Save money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Flight tickets will be provided by the company
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Ensures that pre voyage table assignments are created as per Celebrity Cruises’ Shipboard Dining Coordination Manual and the dining coordination check list.
Understands thoroughly the company’s food and service standards, anticipating and fulfilling guests’ needs.
Responsible for keeping track of all special orders and special occasions such as birthdays or anniversaries at the Celebrity Select Dining. He/she communicates all the special orders to the wait staff to ensure the necessary ordered items such as special meals and cakes are delivered.
Has basic knowledge of wines and wine service.
Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.
Maintains a professional presence when faced with adverse situations and when coordinating many functions simultaneously.
Guest facing communication is professional, on brand and visually appealing.
Is a role model for others and serves as a positive ambassador of Celebrity Cruises.
Exhibits professional leadership presence, positive energy and passion in all situations.
Brings out the best in his/her team through authenticity, care and humility.
REQUIREMENTS:
Minimum of 2 years’ experience combination of F&B experience and Hostess / Receptionist / Front Desk in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred, but not mandatory).
Very good level of English language.
In addition to English, able to speak 1 of the following languages is required; Italian, Spanish, French, and German. At this moment exception - possible with English only
Exceptional customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively.
Must have excellent typing skills.
Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related programs.
Must be able to work under pressure and unsupervised · Excellent customer service and guest resolution skills required.
Minimum 21 years old.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
Junior Payroll Purser
for CELEBRITY CRUISES!
Junior Payroll Purser
is responsible to assist Administration Purser – Payroll and T&A for the accurate recording and process of Adonis shipboard payroll for all owner’s crew, as well as for the Import/Export process of overtime hours, distribution of payroll envelopes to crewmembers and the collection of crew folio balances.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Holds a float of $10,000 in order to assist crewmembers with various cash requirements. Responsible for assisting crewmembers with foreign currency exchange using the BOA/GFC (Global Foreign Currency) application.
Responsible for assisting Administration Purser – Payroll and T&A for the process of Semi-Monthly payroll for ALL shipboard departments as well as payments for sign off crewmembers.
Process of bar personnel gratuities, special functions and supplemental pay.
Participates in the stuffing and distribution of payroll envelopes.
Responsible for assisting the Payroll Purser and T&A on the issuance of money orders to crewmembers, and the collection of money order fees.
Responsible for assisting the Payroll Purser and T&A with the crew wire transfer program, where crewmember wired monies to their personal bank accounts.
Assists the Administration Purser – Payroll and T&A in the collection of bar bills during payroll distribution and through out the voyage if required
Responsible for assisting the Administration Purser – Payroll and T&A in the preparation of payroll audits which must be scheduled after every payroll cycle is closed.
Enters working hours from time cards for the Financial Department into the Kronos system.
Collects time cards from all departments, ensuring that all entries are complete and correct.
Performs weekly Time & Attendance floor audits throughout the vessel and produces a Time & Attendance report.
Collects all Time & Attendance signature sheets from Department Heads on a monthly basis.
Organizes and stores all collected time cards once per month; to be held onboard for 12 months.
REQUIREMENTS:
Minimum 1 year previous work experience in finance department
Minimum 21 years old.
Ability to communicate tactfully and effectively with guests, department heads and crewmembers to foresee and resolve problems and negotiate resolutions.
Working knowledge of computers, Internet access, and the ability to navigate within a variety software packages such as Excel, Word, and Adobe Page Maker or related programs.
Completion of high school or GED required; university degree preferred
Advanced level of English language.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
CONCIEGE for CELEBRITY CRUISES!
The Concierge
is responsible for ‘Delivering the Wow’ while providing a variety of personalized services and information to entitled guests inquiring at the Concierge Lounge. Actively listens and extends assistance in order to resolve all guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person with a great sense of humor. Concierge must possess outstanding hospitality, focused customer service, strong communication and organizational skills and effective decision-making abilities. Maintaining a high level of professional appearance and demeanor at all times is essential.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required
Acts as primary contact, advocate and representative for all guests, with increased focus on the V.I.P list, Loyalty, Groups and Concierge Class, reacting efficiently and effectively to achieve impeccable results. Accountable owners of the seamless execution of all Group, Loyalty and Concierge events, their organization and the stakeholders who facilitate.
Collaborates with all key stakeholders within the Loyalty, Group and Concierge Class experience, forging strong lines of communication with all departmental heads, port vendors, port specific offerings and services to provide bespoke solutions to any guest requests, preferences, arrangements and resolution to service failures
Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening
Maintains the physical appearance and ambiance of the Concierge lounge, Loyalty Spaces and conference rooms and materials ensuring a clean organized, fully stocked, welcoming and luxury environment
Maintains complete knowledge of all brand features, ship related information, revenue products, information, voyage/destination related information, guest information and preferences
Coordinates guests’ special requests for personalized services, such as transportation, restaurant reservations, various activities and services, wine, spa, shore excursions, flowers, tailor service, and baby-sitting etc.
As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership
REQUIREMENTS:
Minimum of two (2) years guest facing service experience in a luxury environment which commits to extensive concern resolution, concierge service, loyalty or events programming.
Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities.
Confident, well-groomed appearance with a warm and welcoming demeanor.
Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items.
Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
BUTLER for CELEBRITY CRUISES!
The Butler
owns the guests’ in-suite experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Butler is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Butler must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Butler is held fully accountable for the quality of their guests’ personalized experience. This individual will take full ownership and accountability for the maintenance as well as the look and feel of each assigned suite and will also ensure the flawless delivery of all amenities to the highest level of expectation.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required
Ensuring the Retreat guests are comfortable and knowledgeable regarding their suite, amenities, ship offerings, ports of call, their concierges and Retreat privileges
Retreat guest’s personal point of contact and advocate for seamless inter-departmental communication and delivery
Taste-testing and screening of all services and food items to ensure the most impeccable standards prior to guest use and/or consumption
Championing excellence and driving further increasing standards on behalf of the Retreat program and guest
Collaborating with all other Retreat areas to share information and guest’s personal preferences to enhance overall Retreat experience in all venues
REQUIREMENTS:
Minimum of two (2) years guest facing service experience in a luxury environment.
Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities.
Confident, well-groomed appearance with a warm and welcoming demeanor.
Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items.
Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests.
Completion of one contract in a guest contact / front-of-house capacity or have significant experience in a luxury guest facing role with a performance rating above “Effective”, passing of the Talent Plus Assessment (Exceptional cases can be reviewed on a “case by case basis”)
Ability to speak English clearly, distinctly and cordially with guests.
Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
Ability to speak additional languages such as Spanish, French or German preferred.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position Room Service Operator
for Carnival Cruise Line!
The Room Service Operator
is the friendly voice that answers the telephone to take guest room service orders and assists guest with any and every query or question they may have. Along with taking the orders the Room Service Operator oversees a team of Assistant Waiters in Room Service ensuring that all orders are correct and delivered to our guests in a timely manner. They are the point of contact available 24 hours a day to answer questions and offer assistance.
Conditions:
free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career
Duties and responsibilities:
To report for duty on time and groomed appropriately
To be knowledgeable of all functions and operations of the Ship in general
To oversee the Assistant Waiters in Room Service
To check the trays that leaves Room Service for correct set-up.
To submit a shift report and bring to the attention of the Assistant Maitre d/Maitre d’ / F&B Manager any matters that need their attention.
To issue in-cabin beverages on non mini bar ships to Stateroom Stewards, and punch the check accordingly.
To perform an accurate handover to the next shift with regard to inventories of Revenue items.
Any report any lost / broken / missing items to the Assistant Maitre d’.
Requirements:
Minimum 1 year experience as Restaurant Supervisor/ Restaurant Host/ Reception.
Fluency in conversational & written English,
Hospitable with a positive attitude and ability to self-motivate.
Excellent telephone skills all calls need to be answered in a professional and courteous manner.
Experience of overseeing a team as will be overseeing Assistant Waiters.
Excellent attention to detail and ability to work to a deadline.
Age: min. 21 years old⠀
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: October 10, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position HR Coordinator
for Carnival Cruise Line!
The
HR Coordinator
supports the Manager Staff Administration (MSA) in all administrative functions, assists team members in a friendly and helpful manner, always providing accurate and most up to date information.
Conditions:
free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career
Duties and responsibilities:
Keep Crew Personnel System (CPS) and A-Pass updated.
Ensure that all sign ons receive accurate information of their meetings for the embarkation day and collect all necessary paperwork.
Prepare information and documents needed for team members to be able to join their next assigned vessel.
Maintain the Crew Notice Board updated with recent and accurate information.
Send the pre-advise sign off and sign on lists to shipboard management on a timely manner.
Prepare seafarer’s manual, agreement and all other sign on documents.
Collect and prepare sign off documents and assist MSA in the sign off orientation.
Collect, forward and follow up on all movement requests received from F&B and HSKP team members.
Prepare reference letter requests and coordinate with the Hotel Admin Coordinator.
Respond to team member’s concern in a considerate, professional and positive manner by showing empathy and listening actively.
Help communicate new travel, immigration and customs procedures to all team members.
Responsible to make sure all information and/or forms and any other literature printed by the Staff Admin office is current, correct and professional.
Manage the ship’s cabin accommodation and manning list based on company regulations, maintain accuracy and control, keep evaluation dates updated.
Maintain a missing employee file list and coordinate the same to the office or to the team member’s last ship in case of non-receipt after a considerable period of time
Requirements:
Degree/Diploma (or foreign equivalent) from an accredited university or college in Human Resource
Min. 1-2 years’ experience as HR Coordinator.
Excellent English skills in both writing and speech
Service and detail oriented with a strong guest focus
Strong focus for employee relations and the ability to support crew members with best business practices according to company’s policy
Excellent management, organizational and communication skills
Ability to work under pressure with minimal supervisor
Age: min. 21 years old
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: July 4, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position Guest Services Associate
for Carnival Cruise Line!
The Guest Services Associate
consistently delivers the highest standards of customer service to all guests visiting Guest Services. This includes answering any questions the guests may have, providing information on ship and ports of call and ensuring any issue is documented correctly using the relevant software program and that it is followed up with in a timely manner.
Conditions:
free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career
Duties and responsibilities:
To assist international and domestic guests with the everyday activities on board maintaining guest relation standards and ensuring maximum guest satisfaction.
Front desk and phone duty shifts as required ensuring that the highest standards of customer service are provided.
Complete duties assigned by the Guest Services Supervisor including, but not limited to Lost Luggage, Lost& Found, Access Services and Executive Reports as per company guidelines.
Handle guest issues or concerns, record relevant details in to the shipboard capturing database and ensure timely resolution and guest follow up.
Provide cash and guest account services such as accepting cash payments, cashing personal or traveler’s checks or exchanging foreign currencies
Follow established procedures to maintain, safeguard, balance and reconcile assigned cash float.
Assist guests during boarding and departure process, including establishing onboard credit, selling and printing Shore Excursion tickets and closing of guest’s accounts.
Maintain a service culture throughout the Guest Service team.
Conduct oneself in a professional and courteous manner at all times with guests and shipboard employees.
Greet all guests with a friendly and sincere welcome, making sure to acknowledge past loyalty when appropriate.
Use a positive and clear speaking voice, taking the time to understand all requests in detail.
Respond to escalated guest concerns in a considerate, professional and positive manner by showing empathy and listening actively.
Perform all duties and responsibilities in accordance with environmental and safety policies.
Ensure that proper telephone etiquette is always used; answering calls within 3 rings using a positive tone and clear English pronunciation. In addition, using the guest name all the times.
Employ proper timekeeping and follow the CCL work time recording standards (as per MLC - MARITIME LABOR CONVENTION).
Maintain current knowledge of all ship’s regular event and special functions by reviewing all available data in order to provide guests with accurate and up-to-date information to answer questions and handle any special requests.
Requirements:
Minimum two recent years of experience at the large and preferably international chain hotel reception (4*-5* stars).
An ability to perform cash transactions, as well as guide our Guests on various payment options for their onboard accounts (Cash, Credit Cards, Debit Cards, Gift Cards, and onboard credits).
Display a high level of Guest Centricity, with the natural ability to engage our guests in social activities
Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively.
Ability to communicate tactfully with guests, department heads and shipboard
Good level of English language
Additional language knowledge (Spanish, Italian, French, German, Japanese or Mandarin) is PREFFERED
Age: min. 21 years old
Strong work ethic, uncompromising integrity, as well as a high level of respect for all individuals.
Attention to detail, excellent organizational and interpersonal skills.
Strong analytical and communication skills.⠀
Covid-19 vaccination is not mandatory, but you have to be ready to be vaccinated onboard against Covid-19 and Influenza.
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: March 22, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position Finance Specialist
for Carnival Cruise Line!
Finance Specialist
supports the finance team by recording on board coats and revenue data performing audits and providing financial data and analysis to the operating departments.
Conditions:
free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career
Duties and responsibilities:
Oversees the automated revenue accounting processes. Activates and closes revenue voyages in relevant systems.
Ensures sales data from the Point of Sales system balances with the Sail & Sign payment system. Identifies, researches and corrects all discrepancies on a daily basis.
Monitors and manages guest and crew payment accounts, ensuring a form of payment is available at all times.
Processes the ordering and receiving of goods on board via the designated on board inventory management system and reports variances to shipboard and shore side management.
Conducts periodic audits of inventories in various storage locations.
Performs end of voyage posting to close the period in the on-board inventory management system.
Serves as administrator of all on board financial systems, provides end user support and performs tests during new deployments and special projects.
Troubleshoots system issues, coordinates with the shipboard and shore side I/S teams to resolve these issues Trains new Finance Specialists in all job functions and generates training performance evaluations.
Requirements:
Degree/diploma in Accounting, Finance or Business Administration.
Minimum 2 years’ experience in a finance related position.
Shipboard Experience is a plus.
Good level of English language
Age: min. 21 years old
Strong work ethic, uncompromising integrity, as well as a high level of respect for all individuals.
Attention to detail, excellent organizational and interpersonal skills.
Strong analytical and communication skills.⠀
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: January 16, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position Assistant Food and Beverage Manager
for Carnival Cruise Line!
Assistant Food and Beverage Manager
will support the Food Operations Manager in the overall operations of food production, auxiliary guest services, and in planning, organizing, and executing assigned tasks.
Conditions:
free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career
Duties and responsibilities:
Lead by example, always keeping the Carnival Vision statement, Culture Essentials, and Values always at the forefront
Ensure compliance, auditing, and managing of all regulatory procedures and protocols as outlined in GHESS and VSP Manual Section 7 as applicable to the position and department
Ensure operational galley efficiency and excellence during service periods are achieved in collaboration with Auxiliary, Culinary, and Restaurant teams.
Manage breakdown and subsequent washdown of galleys after service
Assist the Food Operations manager in monitoring and management of all Food Operations areas
Management of supply financial plans with a focus on ensuring expenditures are maintained within set parameters both monthly and fiscally
Management of supply ordering and issuing with an understanding of the difference between master and non-master supply orders. Ensuring that minimal storeroom inventory levels on all food operations supply items are maintained
Managing all applicable supply operational inventory levels and setting up operational inventory par levels as required
Monitor & prepare Funtime records and schedules in due compliance with the MLC regulations as it relates to the Auxiliary and Food Ops management positions
Oversee the monitor all galley equipment to ensure that they are handled and used as per policy and operating parameters to prevent breakdowns.
Conduct and monitor scheduled maintenance of galley equipment in coordination with the Culinary Arts and technical team
Investigating route cause malfunctioning of equipment by reviewing spare parts ordered and the ability to garner the needed cost of repairs information if needed.
Update work order status and repair requests to ensure that the equipment is repaired in a timely manner. Communicate and escalate long pending work orders to FOM.
Lead & engage with Galley supervisors and galley attendants in objectively driven briefings and training. Consistently track Galley Attendants' progression to promotions and successful completion of tests & training ETC as per Job Description.
Requirements:
Diploma or degree in hospitality, hotel management, or other related field or relevant technical training and experience
Minimum 3 years of supervisory or management experience within the food operations department of a cruise ship, resort, or full-service hotel
Previous ship experience is a plus
Good level of English language
Age: min. 21 years old
Strong communication skills and comfortable speaking to English speaking guests ⠀
Hospitable, positive attitude, motivated ⠀
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: January 16, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: Riyadh, Saudi Arabia
Müller's Solutions is seeking an experienced and highly motivated Senior Account Manager to join our diverse team. In this role, you will be responsible for managing and expanding relationships with key accounts, ensuring customer satisfaction, and driving revenue growth. You will serve as the main point of contact for clients, understanding their needs and offering tailored solutions that align with our service offerings.
Your ability to nurture relationships, identify business opportunities, and execute effective sales strategies will be crucial in enhancing client partnerships and achieving business goals. We value a results-oriented approach and welcome innovative ideas that will contribute to our continued success.
Key Responsibilities:
Responsible for managing stakeholder relationships and serving as the primary point of contact for all communications related to data analysis, reporting, and dashboards. Oversees requests concerning the data lifecycle and data consumption, ensuring timely delivery of insights and alignment with organizational objectives.
Acts as a coordinator to facilitate collaboration between data teams and stakeholders.
Manage a portfolio of key client accounts to ensure their needs are met and expectations exceeded.
Develop a thorough understanding of clients' business objectives and challenges to offer relevant solutions.
Identify opportunities for upselling and cross-selling additional services.
Collaborate with internal teams to ensure timely delivery and quality of services to clients.
Prepare regular reports on account status and performance metrics for internal stakeholders.
Conduct regular client meetings to review account performance, gather feedback, and address any issues.
Stay informed about industry trends, competitor activities, and market challenges to strategically position Müller's Solutions.
Achieve sales targets and contribute to the overall growth strategy of the company.
Requirements
Bachelor’s degree in Business Administration, Marketing, or a related field; a master’s degree is a plus.
Minimum of 5 to 7 years of experience in account management or sales, preferably within the IT solutions industry.
Proven track record of successfully managing key accounts and driving growth.
Excellent communication and interpersonal skills to build lasting client relationships.
Strong negotiation and presentation abilities.
Results-driven, self-motivated, and capable of working independently.
Ability to analyze data and market trends to inform decisions.
Willingness to travel as required for client meetings and industry events.
Familiarity with CRM software and sales management tools.
Location: New York City, NY; San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a AI Native Account Executive at Anthropic, you’ll drive adoption of safe, frontier AI by securing strategic deals with some of the fastest growing startups in the world. You’ll leverage your consultative sales expertise to propel revenue growth while becoming a trusted partner to customers, helping them embed and deploy AI while uncovering its full range of capabilities. In collaboration with GTM, product, and marketing teams, you’ll continuously refine our value proposition, sales methodology, and market positioning to ensure differentiated value across the landscape.
The ideal candidate will have a passion for developing new market segments, pinpointing high-potential opportunities, and executing strategies to capture them. By driving deployment of Anthropic's emerging products, you will help enterprises obtain new capabilities while also advancing the ethical development of AI.
Responsibilities:
Win new business and drive revenue for Anthropic. Find your way to the right people at prospective customers, educate them about LLMs, and help them succeed with Anthropic. You’ll own the full sales cycle, from first outbound to launch
Design and execute innovative sales strategies to meet and exceed revenue quotas. Analyze market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities, partnerships, and campaigns
Spearhead market expansion by pinpointing new customer segments and use cases. Collaborate cross-functionally to differentiate our offerings and sustain a competitive edge
Inform product roadmaps and features by gathering customer feedback and conveying market needs. Provide insights that strengthen our value proposition and enhance the customer experience
Continuously refine the sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency
You may be a good fit if you have:
4+ years of experience prospecting and closing startup leads, driving adoption of emerging technologies with a consultative, solutions-oriented sales approach
Familiarity working within complex sales cycles, selling to technical stakeholders, and securing strategic deals by understanding multifaceted technical requirements and crafting tailored solutions
Success as a strategic business advisor, deeply understanding the needs of startup founders and creating innovative solutions that align with their vision and help them succeed
Exposure to negotiating complex, customized commercial agreements with multiple stakeholders
Demonstrated history of exceeding quota by effectively qualifying and advancing opportunities in a fast-paced work environment
Excellent communication skills and the ability to present confidently and build connections across all customer levels, from ICs to C-level executives
A knack for bringing order to chaos and an enthusiastic “roll up your sleeves'' mentality. You are a true team player
Analytical approach to understanding customer needs combined with creative follow-up to advance opportunities
Passion for emerging technologies like AI, with interest in ensuring they are developed safely and responsibly
A strategic, analytical approach to assessing markets combined with creative, tactical execution to capture opportunities
A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$222,800
—
$290,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York City, NY; San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping large enterprises understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability.
Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems.
Responsibilities:
Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation
Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success
Support customers building with both the Claude API and Claude for Work
Create and deliver compelling technical content tailored to different audiences. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives
Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack
Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases
Identify common integration patterns and contribute insights back to our Product and Engineering teams
Travel occasionally to customer sites for workshops, technical deep dives, and relationship building
Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns
You may be a good fit if you have:
5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager
Experience working with enterprise customers, navigating complex buying cycles involving multiple stakeholders
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more
Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders
Experience designing scalable cloud architectures and integrating with enterprise systems
Comfortable with python
Familiarity with common LLM frameworks and tools or a background in machine learning or data science
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
A love of teaching, mentoring, and helping others succeed
Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$240,000
—
$315,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
УдалённоМожно работать из любой страны
УдалённоМожно работать из любой страны
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.