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Location: GE; PL Workplace: remote Overview: SOFTSWISS is looking for an Atlassian Support Engineer to join our Atlassian team. The team supports and develops Jira Software, Jira Service Management, and Confluence Data Center, which are essential to the company’s internal service and business processes. Our work covers project and service portal configuration, access management, automation, integrations, and technical troubleshooting. We handle both daily service requests and planned initiatives, including process improvements, integrations with corporate systems, and platform changes. Purpose of the Role: You’ll support and improve SOFTSWISS’s Atlassian platforms to ensure they meet the needs of internal teams and business processes. Your work will focus on maintaining effective Jira and Confluence configurations, improving service management workflows, and supporting automation and integrations with corporate systems. Key Responsibilities: Configure Jira to support team processes: projects, workflows, transitions, conditions, validators, post-functions, fields, screens, schemes, roles, and notifications. Develop Jira Service Management: service portals, request types, forms, queues, SLAs, approvals, routing, and automated creation of related issues. Manage access in Jira and Confluence: groups, project roles, permission schemes, issue security, and space and page permissions. Investigate visibility issues affecting tickets, comments, and data. Build and maintain automation: Automation for Jira rules and existing ScriptRunner/Groovy solutions, including Behaviours, workflow logic, and scheduled jobs. Support integrations and data exchange: REST APIs, webhooks, JSON, Slack and email notifications, and synchronisation of fields and data between Jira and connected systems. Investigate issues in Jira, Confluence, and their apps: reproduce problems, review configurations, logs, and automation results, identify causes, and involve senior engineers or owners of connected systems when needed. Own requests through to a confirmed outcome: clarify requirements and dependencies, agree on changes, verify key scenarios and exceptions, document solutions, and coordinate validation with stakeholders. Core Platforms and Automation Jira Software, Jira Service Management, Confluence Data Center Jira Automation / Automation for Jira ScriptRunner, Groovy, Behaviours, workflow conditions, validators, post-functions, and scheduled jobs Assets / Insight JQL, REST APIs, webhooks, JSON Apps Supported by the Team eazyBI, Tempo, BigPicture, Email This Issue, Smart Checklist. Connected Systems and Integrations HiBob, Slack, HubSpot, 1C, GitLab Authentication and identity management systems, including Keycloak/SSO Selected notification and alert-routing processes using Opsgenie This is the team’s working environment. You don’t need deep expertise in every listed app to join us. Required Experience: Hard Skills At least 2 years of practical Jira administration experience, including Data Center and Jira Service Management. English at B1+ level for documentation and ticket communication, and native-level Russian for workplace communication. Understanding of Jira Cloud and Confluence Cloud, with hands-on experience working with both platforms. A solid understanding of workflows, schemes, screens, field configurations, project roles, and permission models. Ability to account for configurations shared across multiple projects. Practical experience configuring JSM request types, forms, portals, queues, SLAs, and customer access. Experience administering Confluence spaces, pages, groups, restrictions, and troubleshooting access issues. Ability to create and troubleshoot Automation for Jira rules and use JQL and smart values. Practical ScriptRunner experience: reading and modifying existing Groovy scripts, understanding when they run, verifying results, and diagnosing errors. Understanding of REST APIs, HTTP, JSON, and webhooks. Ability to investigate authentication, service account permissions, integration payloads, and responses. Basic practical experience with Assets: objects, attributes, relationships, permissions, and using Assets data in Jira processes. Soft Skills Ability to translate user requests into clear requirements and acceptance criteria, identifying inconsistencies between descriptions, documentation, and comments. Ownership of commitments: track dependencies and deadlines independently, and communicate blockers or changes to plans before stakeholders ask for an update. Clear communication with technical and business teams: explain limitations, propose options, and document agreed solutions. Careful handling of access permissions, personal data, and public and internal comments. Nice to Have: Advanced Groovy and ScriptRunner experience, including developing custom scripts, troubleshooting execution errors, and working with complex existing logic. Experience creating and maintaining eazyBI reports, configuring data imports, and managing report access. Experience working with Tempo, BigPicture, Email This Issue, or Smart Checklist. Experience with HiBob–Jira–Tempo, Jira–Slack, Jira–GitLab, or similar integrations. Participation in project or space migrations and consolidation, including validating permissions, data, macros, apps, and scenarios after migration. Experience migrating Jira or Confluence from Server/Data Center to Cloud. Experience supporting SSO integrations in collaboration with an IAM team. Main Advantages Private health insurance Sports benefits Comprehensive Mental Health Program Free English lessons (online) Local language courses Paid time off Maternity leave support Referral program rewards Upskilling, internal workshops, and participation in professional conferences and corporate events

Location: Cyprus Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. We are looking for an Accounting Specialist to join our Finance team, supporting a multi-entity group structure that includes a fintech company headquartered in the Netherlands and a regulated investment/brokerage entity in Cyprus. This is a hands-on accounting role covering day-to-day bookkeeping, financial reporting, and support for regulatory and statutory requirements across both fintech and regulated environments. The role operates in a structured, audit-driven setting with a strong focus on accuracy, controls, and continuous improvement of finance processes, including automation and the use of modern tools. This is a remote role; however, if you prefer working from an office, you are welcome to join us at our office in Paphos. What You Will Be Doing Key Responsibilities Perform day-to-day accounting activities across multiple group entities (NL and CY) Maintain general ledger, reconciliations, and supporting schedules Assist in preparation of monthly management accounts and reporting packs Support IFRS-based financial reporting processes Assist with regulatory reporting for a CySEC-regulated entity (or equivalent EU regulator) Support external audit processes and provide required documentation Assist with VAT and other statutory filings where applicable Ensure accuracy and consistency of financial data across systems and entities Finance Operations & Process Optimization Contribute to process improvements and automation initiatives across finance operations Support the use of digital tools and AI-based solutions to improve efficiency in accounting and reporting workflows Ensure financial operations processes are efficient, scalable, and accurate What you'll bring: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field Experience in accounting within a financial services environment (fintech, investment firm, brokerage, or regulated entity is a strong plus) Good understanding of IFRS and financial reporting principles Experience with bookkeeping, reconciliations, and general ledger management Exposure to regulatory or statutory reporting in a controlled environment is a strong plus Experience working in multi-entity or cross-border structures is highly desirable Strong attention to detail and ability to work in a compliance-driven environment Comfortable working with structured processes, audits, and financial controls Interest in improving processes, automation, and modern finance tools Strong Excel skills and experience with accounting systems / ERP tools What makes this role interesting Exposure to both a fast-growing fintech group and a regulated investment/brokerage environment Opportunity to work across modern fintech finance and regulated financial reporting frameworks Hands-on involvement in accounting, reporting, and regulatory processes Strong focus on improving and modernizing finance operations through automation and AI Close collaboration with finance, compliance, operations, and external auditors Real opportunity to shape how finance processes scale across a multi-entity group What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

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