Location: Remote - Japan - APAC
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Role
As a Senior DevOps Engineer you will design, build and operate the platforms behind software delivery, edge and L7 networking, platform access, and the application-facing parts of our observability stack. Alpaca is expanding fast and our needs grow with it, so we run a follow-the-sun model that keeps those systems covered around the clock. This role is the team's presence in its own region: supporting and owning that platform in your timezone.
While we are not looking for a specialist in a single tool, deep expertise in one of the tools we use alongside a broad skillset would be an advantage. What we care about most is judgement: thinking in terms of delivery and the request path, understanding business priorities and the pressure that comes with fast growth, and carrying a piece of work across quarters to a high standard without needing supervision. The engineers who do well here choose the simple solution over the easy one, even when the simple one takes longer to find.
Things You Get To Do
Help the engineers who build on our platform
: troubleshoot problems across the stack, advise teams on how to use what we run, and take your share of the support rotation during your region's hours.
Participate
in our Follow-The-Sun on-call model: watch and triage alerts, join and declare incidents, lead structured debugging and escalation, and drive blameless post-mortems and the post-actions that actually close the loop.
Own the path a change takes to production
- GitHub Actions into Argo CD, with Helm underneath - and the release tooling that has to work across multiple clusters and regions.
Run high-traffic edge and API gateway infrastructure
serving hundreds of millions of requests a day globally, where performance, availability and safe change all matter at once.
Operates the internal tooling the rest of engineering depends on
- Grafana, Sentry, Teleport, Metabase, Atlantis and others - as production services with real users rather than one-off installations.
Advance
Platform-as-a-Product: build self-serve capabilities and paved paths so engineers can get what they need through a golden path rather than a hand-off, measured by how quickly and safely the rest of engineering can ship.
Take improvement projects end to end
, from a problem nobody has framed yet through to something running in production that other teams rely on.
Who You Are (Must-Haves)
5+ years in a DevOps, Platform/Infrastructure, or SRE role, with a proven track record operating large-scale, high-availability, high-performance systems in production.
A track record of carrying multi-quarter platform work end to end in a complex environment running multiple Kubernetes clusters.
Deep production Kubernetes experience across multiple clusters - upgrades, debugging and day-to-day operational ownership - including packaging and deploying workloads with Helm.
Strong Infrastructure-as-Code skills with Terraform, structuring codebases across multiple environments, with GitOps as a first principle and least-privilege as a default mindset.
Proven experience building and owning CI/CD pipelines at scale, for example with GitHub Actions, including releases that deploy to multiple production locations rather than only promoting through environments.
GitOps continuous delivery with Argo CD, or a comparable tool you can transfer from.
Working production experience on Google Cloud, ideally GKE. You do not need to have designed landing zones or cloud topology, but you should be fluent operating on GCP day to day.
Solid L7 networking fundamentals - load balancing, DNS, TLS and HTTP routing - and comfort debugging the request path from edge to workload.
A Platform-as-a-Product mindset, treating what the team runs as products with real users rather than internal installations.
Able and willing to take part in a Follow-The-Sun on-call rotation from APAC or EMEA hours, and to work effectively in a distributed, async-first team with strong written communication.
Who You Might Be (Bonus Points)
You can succeed in this role without all of the below, but any of these will help you ramp faster:
Policy-as-code and IaC quality tooling (OPA/Conftest, Checkov, tflint, Atlantis, or similar).
Experience managing Terraform state, module registries and versioning at scale across many teams.
Running secret management at scale (HashiCorp Vault, OpenBao, or similar) as a service other teams depend on.
Internal PKI and certificate lifecycle management (private CAs, issuance and rotation, mTLS between services).
Experience building self-serve developer platforms and internal golden paths (e.g. with Backstage, Tilt, or similar).
Production experience on Azure alongside GCP.
Working proficiency in Go for automation and tooling.
Strong Linux (Debian/Ubuntu) and container (Docker/containerd) fundamentals.
Security and compliance experience in a regulated environment (SOC 2, audit logging).
Familiarity with trading, brokerage, or other regulated fintech domains.
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
УдалённоseniorThis role is the team's presence in its own region: supporting and owning that platform in your timezone; Remote - Japan - APAC
Location: Europe - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About the Role
*Pls kindly note this role has no base salary, it's commission based
We are looking for a internationally minded Regional Business Development Specialist to drive the expansion of Bybit’s payments ecosystem across EU and emerging global corridors. This role will focus on community building, merchant acquisition, local payment partnerships, and strategic growth initiatives for Bybit Pay, Card, and Fiat channels.
The ideal candidate has deep experience in payments, fintech, or crypto, strong local market understanding, and a proven track record of driving regional growth.
Key Responsibilities:
Support market expansion for Bybit Pay across EU, building and owning the full growth pipeline
Acquire and manage merchants, payment gateways, fintech partners, Web3 projects, community leaders, and other growth channels.
Drive the end-to-end BD cycle: market mapping, lead generation, pitching, negotiation, and partnership execution.
Collaborate with internal teams (Product, Card, Fiat Channels, Compliance, Payments Ops, Marketing) to activate and scale payment use cases.
Develop regional GTM strategies and identify high-potential payment corridors for crypto-to-fiat and fiat-to-crypto flows.
Support cross-border payment products, including settlement channels, payout solutions, and merchant integrations.
Provide market intelligence, partner feedback, and competitive analysis to optimize product direction.
Represent Bybit in industry events, conferences, and ecosystem partnerships.
Requirements:
1+ years of experience in payments / fintech / PSP / acquiring / merchant growth / crypto BD.
Long-term overseas work or study experience (must-have).
Strong understanding of local payment rails, fiat/crypto conversion flows, card programs, and merchant needs.
Demonstrated success in driving regional growth or launching payment products in multiple markets.
Ability to work independently and thrive in fast-paced, high-ownership environments.
Native local language proficiency + strong English communication skills.
Network across fintech, Web3, PSPs, acquirers, or merchant ecosystems is highly preferred.
Preferred Qualifications
Understanding of regulatory and compliance requirements for payments and cross-border movement.
Background working in global remote teams.
Prior experience with crypto exchanges, payment gateways, or card programs.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: New York
Workplace: OnSite
ABOUT ARCA
Arca is a wealth management firm built from the ground up with AI. Most people get financial advice that's reactive: an annual check-in, a plan that's a document instead of a living thing, a relationship where you're one of three hundred clients your advisor is trying to remember. We think that's backwards. The kind of service that used to require a team of specialists behind you, the kind that makes you feel like the only person in the room, should be available to far more than the ultra-wealthy.
So we're building it. We're not SaaS — we are the wealth management business, rebuilding it from the inside with AI. Our platform is an Iron Man suit for advisors: it takes over the low-leverage work so they can focus on what actually requires a human, showing up with empathy, context, and judgment. Underneath, it keeps a living understanding of each client. It remembers the thing you mentioned once, six months ago. It notices when your life changes — a new job, a new kid, a market shift — and adjusts before you think to ask. You won't see the technology. You'll just notice your advisor seems to know you better than any financial professional ever has.
That's the product we're growing: client by client, on the strength of the experience itself. We started by acquiring firms managing over $1B in client assets, which gave us real advisors, real clients, and real financial outcomes to build against from day one. But acquisition was the starting line. The bet is that an advisor backed by this platform delivers something good enough that clients come to us on their own.
It's a $20T market, and we think it's ready to be rebuilt.
— Rron, CEO
THE RECEIPTS
- Stage: Series A, $64M raised
- Backed by: General Catalyst, Index Ventures, Venrock
- Board & Advisors: Former CEO of Vanguard, Former CFO of Schwab, Founder of Altruist, Morgan Housel (author of The Psychology of Money)
THE TEAM
We’re small on purpose and engineering heavy: about 80% of the team is technical. We’re based in NYC and hail from high growth startups like Stripe, Ramp, Rippling, Plaid, Doordash, & Glean.
We’re fully in-office in Flatiron, five days a week—lunch together, coffee breaks, basketball games, happy hours.
THE ROLE
As Arca's first Head of Product, you’ll own what we build and how it feels to use. We're not selling software into wealth management; we are the wealth management firm, so the product is the experience our own clients and advisors live in every day. The advisor platform is live and advisors have moved real client assets onto it. The next chapter is the consumer: defining what financial services look like when they're built AI-first from the start, not a traditional experience with a chatbot layered on top. You'll work directly with the founder and the engineering team, set the vision and the roadmap, and stay hands-on enough to test hypotheses and ship alongside them. If it's product, you own it.
WHAT YOU’LL OWN
- The consumer experience, end to end. Every surface where clients meet Arca, starting with a client portal and extending to an app and new touchpoints, designed agent-first from day one.
- The line between human and AI. How agents, advisors, and clients work together: what the agent handles on its own, when it hands off to an advisor, and how the client always feels confident and cared for along the way.
- One ecosystem, not two products. The client experience and the advisor platform as a single system, including the behind-the-scenes capabilities that make the client side feel simple.
- What we launch next. As Arca expands from wealth management into tax, estate planning, insurance, and beyond, you decide what we build and bring it to market, while taking the existing platform a level higher.
- Vision, roadmap, and how we build. A product strategy with visibility well past the current quarter, and the lightweight process for how Arca ideates, prioritizes, documents, and tests.
- The product team. Hiring product managers and helping build design, engineering, and the other functions that work closest to product.
EXAMPLE PROBLEMS YOU’D WORK ON
These aren’t hypothetical; we’re actively working on versions of all of these.
- A client experience that's agent-first, not chatbot-added. Agents already do real work behind the scenes for our advisors. What does a client see when an agent has drafted a rebalance, gathered the tax documents, and flagged a question for their advisor? The bar is that it feels calmer and more personal than anything they've used before, not more automated.
- Knowing when the human steps in. An agent can answer a question about a cash balance instantly. It probably shouldn't be the one walking an anxious client through a market drop a year before retirement. Deciding where the agent acts, where it hands off to the advisor, and how the client always knows who they're dealing with is a product question as much as a technical one.
- Breadth without complexity. Advisors today juggle a sprawl of single-purpose industry tools. We're replacing them with one product. As it grows to cover tax, estate, and insurance, how does it get wider without getting harder to use?
- Two sides of one system. Every client interaction should make the advisor better informed, and every advisor action should make the client experience simpler. Designing the consumer product and the advisor platform as one ecosystem, including what runs behind both, is what makes the model work.
THE KIND OF PERSON WHO THRIVES HERE
You’re excited by ownership, ambiguity, and building things that matter.
- You've built consumer products people love. Consumer or prosumer, with real instincts for trust, simplicity, funnels, and messaging, and taste that shows in the details. A B2B background counts too, if your customer looked more like a person than a large enterprise.
- You're AI-pilled, and you have a point of view. You know AI-native products deeply and have a strong opinion on how agents will change what a consumer experience even is. Ideally you've built AI-first products or led serious AI initiatives; designing human-in-the-loop workflows and agent handoffs is a plus. A proven innovator who has reimagined a user experience is just as compelling.
- You've changed what a product could be. You push the needle rather than apply a template, and you can point to a moment where something wasn't working and you changed it.
- You've done this while a company was scaling fast. You did meaningful work through hypergrowth and know how to build a product org for it. Founding or early-team experience at a hypergrowth consumer company, or leading a 0-to-1 bet inside a top product org, is a plus.
- Engineers respect you. You go deep technically and earn the trust of a strong engineering team. You'd rather build with a few exceptional people than manage a large org. Experience leading design is a plus.
- You're a talent magnet. Your background and network make great people want to join, and you have the conviction to help tell Arca's story publicly: what it means to build an agent-run financial company. A public voice through writing, speaking, or community is a plus.
- You hold a high bar because of what's at stake. This is people's real money: their retirement, their savings, the plans they have for their families, in a highly regulated industry. Experience in fintech, investing, or regulated consumer finance is a plus, not a requirement. The domain can be learned, and wealth management experience isn't needed.
- You’re someone people actually want to be in the room with. This is a small, tight-knit team in one office, five days a week, working on problems that don’t have clean answers. The people who thrive here want to argue about product direction at lunch and then build something together in the afternoon. Kind, direct, and low-ego, you can give candid feedback without being an asshole, and you’re genuinely energized by this environment (not just tolerant of it).
WHY NOW IS THE MOMENT TO JOIN
This is a narrow window with unusually high leverage.
- We just came out of stealth, and we're growing fast. The team is intentionally small, the equity reflects that, and the ceiling is high. You'd be joining early enough that the work you do now directly shapes what the company becomes and what's possible next.
- The advisor-facing product is being defined right now, by a small team that talks to advisors every day. We've just brought on our second firm—the real inflection point, where we start separating what generalizes from what was bespoke. The patterns you set become the foundation for every acquisition that follows.
- The consumer product is a blank page. We've never built directly for consumers until now—no legacy, no template. Whoever takes this on defines what the experience even is.
- The hard part is behind us, which means the interesting part is starting. The platform is live, the concept is proven, advisors have moved real client assets onto it. The work now is scaling a working system across four or five acquisitions this year—workflows, data, agents, reliability under real load.
Location: New York
Workplace: OnSite
ABOUT ARCA
Arca is a wealth management firm built from the ground up with AI. Most people get financial advice that's reactive: an annual check-in, a plan that's a document instead of a living thing, a relationship where you're one of three hundred clients your advisor is trying to remember. We think that's backwards. The kind of service that used to require a team of specialists behind you, the kind that makes you feel like the only person in the room, should be available to far more than the ultra-wealthy.
So we're building it. We're not SaaS — we are the wealth management business, rebuilding it from the inside with AI. Our platform is an Iron Man suit for advisors: it takes over the low-leverage work so they can focus on what actually requires a human, showing up with empathy, context, and judgment. Underneath, it keeps a living understanding of each client. It remembers the thing you mentioned once, six months ago. It notices when your life changes — a new job, a new kid, a market shift — and adjusts before you think to ask. You won't see the technology. You'll just notice your advisor seems to know you better than any financial professional ever has.
That's the product we're growing: client by client, on the strength of the experience itself. We started by acquiring firms managing over $1B in client assets, which gave us real advisors, real clients, and real financial outcomes to build against from day one. But acquisition was the starting line. The bet is that an advisor backed by this platform delivers something good enough that clients come to us on their own.
It's a $20T market, and we think it's ready to be rebuilt.
— Rron, CEO
THE RECEIPTS
- Stage: Series A, $64M raised
- Backed by: General Catalyst, Index Ventures, Venrock
- Board & Advisors: Former CEO of Vanguard, Former CFO of Schwab, Founder of Altruist, Morgan Housel (author of The Psychology of Money)
THE TEAM
We’re small on purpose and engineering heavy: about 80% of the team is technical. We’re based in NYC and hail from high growth startups like Stripe, Ramp, Rippling, Plaid, Doordash, & Glean.
We’re fully in-office in Flatiron, five days a week—lunch together, coffee breaks, basketball games, happy hours.
THE ROLE
As a Product Manager, you’ll own product areas end to end across both sides of the business: the platform our advisors work in every day, and the experience clients use to see and manage their wealth. This is a hands-on role. You’ll sit with advisors, operators, and clients, turn what you learn into clear priorities, and work side by side with engineering and design to ship, measure, and iterate fast. You’ll work directly with the founder and the engineering team, and partner closely with the Head of Product we’re hiring. If you ship it, you own it.
WHAT YOU’LL OWN
- Advisor and operations workflows. The meeting prep, follow-up, onboarding, and compliance work that fills an advisor’s day, rebuilt so agents carry the load and one advisor can serve far more clients without the experience slipping.
- The client experience. Where clients see their goals, their portfolio, and their full financial picture, and engage with their advisor on their own terms. We’ve never built directly for consumers until now, so you’ll help define what that experience is.
- Agent-first features. Working with engineers on how agents act inside the product: what they do on their own, where an advisor signs off, and how everyone can trust what happened.
- Specs, priorities, and measurement. Clear problem definitions, tight scoping, and the metrics that tell us whether what we shipped worked.
- How we build. Helping shape a lightweight product process as the team grows, and mentoring newer PMs along the way.
EXAMPLE PROBLEMS YOU’D WORK ON
These aren’t hypothetical; we’re actively working on versions of all of these.
- What a client sees first. Clients want to know whether they’re on track. The first version of the client experience has to make goals and progress clear, then give clients the right tools to act on them, while investment decisions stay with the advisor they hired for that expertise. Deciding what the client does directly and what stays with the advisor is the core call.
- Knowing whether “your whole financial picture” is working. Our promise is that clients feel someone understands everything about their finances. In the first 90 days after launch, how do we know that’s true? Engagement, proactive actions taken, assets consolidated, how often clients push back on their advisor’s recommendations, and what advisors hear in meetings each tell part of the story.
- Rebuilding an advisor workflow agent-first. Take a workflow like meeting prep or account opening. Instead of adding AI to the existing screens, what does the agent do on its own, where does a human have to sign off, and how does it hold up under compliance review?
- Shipping across every firm we bring on. Each acquisition brings advisors with different tools and habits. Features have to work for all of them, so you’ll separate what generalizes from what was bespoke to one firm.
THE KIND OF PERSON WHO THRIVES HERE
You’re excited by ownership, ambiguity, and building things that matter.
- You’ve owned a product area end to end. Discovery, scoping, launch, and iteration, at a startup or a high-growth company. You know how to work inside a roadmap and how to push back on it when the evidence says so.
- You build for people who aren’t software-first. You’ve brought technology to users new to it, or to regulated, operations-heavy workflows. B2B2C experience is a plus: you know how to serve a professional and their end client in the same product. Fintech, capital markets, or wealth experience is a plus, not a requirement.
- You’re AI-pilled and hands-on. You’ve shipped AI features yourself, you use AI for hours a day, and you have opinions on what agents should do on their own versus hand to a human. You’re comfortable prototyping and talking to engineers in their language.
- You have consumer instincts. Whatever your background, you care about trust, simplicity, and how a product feels, and you know the difference between what users ask for and what they actually need.
- You’re a builder who can coach. You’re happiest shipping product as an IC, and you’re glad to mentor others and take on more as the team grows.
- You hold a high bar because of what’s at stake. This is people’s real money: their retirement, their savings, the plans they have for their families, in a highly regulated industry. “Good enough” means something different here.
- You’re someone people actually want to be in the room with. This is a small, tight-knit team in one office, five days a week, working on problems that don’t have clean answers. The people who thrive here want to argue about product direction at lunch and then build something together in the afternoon. Kind, direct, and low-ego, you can give candid feedback without being an asshole, and you’re genuinely energized by this environment (not just tolerant of it).
WHY NOW IS THE MOMENT TO JOIN
This is a narrow window with unusually high leverage.
- We just came out of stealth, and we're growing fast. The team is intentionally small, the equity reflects that, and the ceiling is high. You'd be joining early enough that the work you do now directly shapes what the company becomes and what's possible next.
- The advisor-facing product is being defined right now, by a small team that talks to advisors every day. We've just brought on our second firm—the real inflection point, where we start separating what generalizes from what was bespoke. The patterns you set become the foundation for every acquisition that follows.
- The consumer product is a blank page. We've never built directly for consumers until now—no legacy, no template. Whoever takes this on defines what the experience even is.
- The hard part is behind us, which means the interesting part is starting. The platform is live, the concept is proven, advisors have moved real client assets onto it. The work now is scaling a working system across four or five acquisitions this year—workflows, data, agents, reliability under real load.
Location: New York
Workplace: OnSite
ABOUT ARCA
Arca is a wealth management firm built from the ground up with AI. Most people get financial advice that's reactive: an annual check-in, a plan that's a document instead of a living thing, a relationship where you're one of three hundred clients your advisor is trying to remember. We think that's backwards. The kind of service that used to require a team of specialists behind you, the kind that makes you feel like the only person in the room, should be available to far more than the ultra-wealthy.
So we're building it. We're not SaaS — we are the wealth management business, rebuilding it from the inside with AI. Our platform is an Iron Man suit for advisors: it takes over the low-leverage work so they can focus on what actually requires a human, showing up with empathy, context, and judgment. Underneath, it keeps a living understanding of each client. It remembers the thing you mentioned once, six months ago. It notices when your life changes — a new job, a new kid, a market shift — and adjusts before you think to ask. You won't see the technology. You'll just notice your advisor seems to know you better than any financial professional ever has.
That's the product we're growing: client by client, on the strength of the experience itself. We started by acquiring firms managing over $1B in client assets, which gave us real advisors, real clients, and real financial outcomes to build against from day one. But acquisition was the starting line. The bet is that an advisor backed by this platform delivers something good enough that clients come to us on their own.
It's a $20T market, and we think it's ready to be rebuilt.
— Rron, CEO
THE RECEIPTS
- Stage: Series A, $64M raised
- Backed by: General Catalyst, Index Ventures, Venrock
- Board & Advisors: Former CEO of Vanguard, Former CFO of Schwab, Founder of Altruist, Morgan Housel (author of The Psychology of Money)
THE TEAM
We’re small on purpose and engineering heavy: about 80% of the team is technical. We’re based in NYC and hail from high growth startups like Stripe, Ramp, Rippling, Plaid, Doordash, & Glean.
We’re fully in-office in Flatiron, five days a week—lunch together, coffee breaks, basketball games, happy hours.
THE ROLE
As a Member of Technical Staff focused on Product Design, you'll set the vision and the look and feel of Arca from the ground up. You'll work directly with our founder and the engineering team across both sides of the product: the platform advisors work in every day, and the experience clients use to understand and manage their wealth. This is a hands-on role: you'll design, prototype, and ship, not direct from a distance. The patterns you set become the foundation every designer after you builds on. If you design it, you own it.
WHAT YOU'LL DESIGN (AND OWN)
- The client experience. Where clients see their full financial picture, engage with their advisor, and act on their own terms. We've never built directly for consumers until now, so you define what the experience even is, from the first touchpoint through ongoing wealth management.
- Advisor surfaces. The platform advisors use every day to serve clients, built so one advisor can deliver high-touch service to far more clients than they could before.
- Agentic experiences. How people work alongside agents that draft, decide, and act, including when to bring a human in and how to build trust in what the agent did.
- Generative UI. Design patterns for interfaces that agents put together on the fly, and the system that keeps them coherent and predictable.
- Design principles, visual language, and system. So the product feels like one thing as it grows across every firm we bring on.
- Research that keeps the work honest. You sit with advisors and clients, watch where they hesitate, and bring what you learn straight back into the product.
- The design function. Hiring, rituals, and craft standards as we add product and brand designers.
EXAMPLE PROBLEMS YOU'D WORK ON
These aren't hypothetical; we're actively working on versions of all of these.
- Reviewing days of agent work without reading every step. An agent has spent three days moving a client's account transfer forward: chasing paperwork, answering emails, updating the plan. The advisor needs to review, edit, and approve that work in minutes, with confidence they didn't miss the one decision that mattered. How do you show the shape of the work, not just the log of it?
- Trust in a product where an agent touches a client's money. When an agent drafts a rebalance or moves cash, the advisor and the client both need to understand what happened and why. Getting the balance right between transparency and noise is what lets us hand agents more responsibility over time.
- A complex financial picture that feels calm, not like a dashboard. Accounts, taxes, estate plans, and goals, shown in a way that feels personal and clear. Most of the industry looks like beige PDFs and dense tables; the bar here is that a client feels understood, not overwhelmed.
- A design system for UI that's generated, not drawn. When agents assemble screens dynamically, rendering scenarios and adjusting visualizations mid-conversation, you can't design every state by hand. You'll define the components, rules, and constraints that keep generated UI on-brand and predictable, so an advisor is never surprised by their own screen.
THE KIND OF PERSON WHO THRIVES HERE
You're excited by ownership, ambiguity, and building things that matter.
- You set direction; you don't wait for it. You're comfortable leading through ambiguity and making calls with incomplete information, and you'd rather put a point of view on the table than wait for a spec.
- You're a hands-on maker with real craft. You have senior or staff-level product design experience and a portfolio that shows exceptional, polished work. You iterate fast and still hold a high bar.
- You've built from zero. You've done 0→1 product work at a startup and shipped fast. Experience at both early- and later-stage companies is a plus.
- You're consumer-minded. You've designed consumer products, or consumer-focused B2B products held to the same bar. You come from design-forward companies (think Linear, Mercury, Stripe, Ramp, or Notion), or your trajectory shows the same standard. Fintech experience is a plus.
- You're AI-pilled and technical enough to build. You use AI tools in your own work every day, have real opinions on what agents make possible, and are comfortable prototyping in code and talking to engineers in their language. Having designed for agents specifically is a plus.
- You ground your work in users. You understand user research and know the difference between what people ask for and what they actually need. This is people's real money and their plans for their families; you design for trust, not just attention.
- You're someone people actually want to be in the room with. This is a small, tight-knit team in one office, five days a week, working on problems that don't have clean answers. The people who thrive here want to argue about interaction patterns at lunch and then prototype something together in the afternoon. Kind, direct, and low-ego, you can give candid feedback without being an asshole, and you're genuinely energized by this environment (not just tolerant of it).
WHY NOW IS THE MOMENT TO JOIN
This is a narrow window with unusually high leverage.
- We just came out of stealth, and we're growing fast. The team is intentionally small, the equity reflects that, and the ceiling is high. You'd be joining early enough that the work you do now directly shapes what the company becomes and what's possible next.
- The advisor-facing product is being defined right now, by a small team that talks to advisors every day. We've just brought on our second firm—the real inflection point, where we start separating what generalizes from what was bespoke. The patterns you set become the foundation for every acquisition that follows.
- The consumer product is a blank page. We've never built directly for consumers until now—no legacy, no template. Whoever takes this on defines what the experience even is.
- The hard part is behind us, which means the interesting part is starting. The platform is live, the concept is proven, advisors have moved real client assets onto it. The work now is scaling a working system across four or five acquisitions this year—workflows, data, agents, reliability under real load.
Location: Remote - EMEA
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role
Own the corporate actions product lifecycle at a rapidly scaling self-clearing broker-dealer.
Your mission is to build and operate the systems, vendor relationships, and processes that keep Alpaca accurate, compliant, and on time across every corporate action, from announcement ingestion and entitlement calculation through processing, reconciliation, and client credit. You will ensure that corporate action operations scale reliably as Alpaca adds new event types, asset classes, international markets, and partner institutions.
Over time, you will have the opportunity to grow into broader ownership across clearing and post-trade infrastructure: security master, ledger integrity, multi-market readiness, and the platform foundations that keep brokerage, custody, and books and records in sync.
Things You Get To Do
Own Corporate Actions End-to-End:
Drive the product roadmap for announcement capture, entitlement calculation, mandatory and voluntary event processing, payouts, and exception handling. Define timelines, acceptance criteria, and quality gates that ensure accurate, timely processing at scale.
Vendor & Data Quality:
Own relationships with corporate action data providers. Build announcement review workflows and establish trustworthy announcement data as a prerequisite for automation.
Automate Safely:
Design staged automation for mandatory corporate actions and pre-reconciliation.
Operations & Observability:
Deliver entitlement worksheets, partial processing (process selected accounts or correspondents while excluding problematic ones), and dashboards for processing time, load, progress, and credited amounts..
Global & Partner Readiness:
DCoordinate the corporate-action work required for newly launched international markets.
Upstream Data Governance:
Partner with cross-functional engineering teams to prevent conflicts across Security Master, brokerage, and ledger systems.
Who You Are (Must-Haves)
Corporate Actions Domain Expertise:
Deep working knowledge of brokerage corporate action processing — announcement sources, record/ex/pay dates, entitlements, mandatory vs. voluntary events. You have lived through high-volume event seasons at a broker-dealer, clearing firm, or custody/post-trade platform.
Product Management Experience:
Proven track record in Product Management or technical program management at a fintech, brokerage, or financial infrastructure company. You know how to create a roadmap, manage a backlog, and ship under hard operational deadlines.
Clearing / Post-Trade Fluency:
Enough clearing depth to reason about stock record, ledgers, settlements, and books and records.
Cross-Functional Leadership:
Exceptional ability to coordinate across Engineering, Operations, Compliance, Tax, Finance, and Legal. You can translate complex business needs into clear engineering requirements and defend prioritization decisions.
Technical Fluency:
Comfortable working with data systems, vendor feeds, reconciliation workflows, and partnering closely with engineers on observability and data integrity.
Operating Judgment:
Strong judgment to weigh risk, operational efficiency, tech feasibility, time, and budget in a regulated self-clearing environment.
Who You Might Be (Nice-to-Haves)
Familiarity with how corporate actions feed tax reporting (cost basis, wash sales, 1099 event mapping) and Security Master tax attributes.
Experience with B2B2C correspondent / broker-as-a-service models and partner sandbox/testing needs.
AI-native PM workflow: recurring use of tools like Cursor, Claude, ChatGPT, or custom agents in PRD drafting, incident synthesis, data exploration, and prototyping.
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Abu Dhabi, UAE; Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Responsibilities
Design, develop, and maintain backend systems for Trading Risk, including risk monitoring, alerting, data services, and risk platform capabilities.
Build and optimize real-time data processing pipelines, with a strong focus on system reliability, performance, observability, and data consistency.
Independently own projects from technical design and development through integration, rollout, and production troubleshooting.
Collaborate with Risk, Data Platform, and other engineering teams to deliver cross-functional projects.
Participate in technical design reviews, code reviews, and continuous improvements in engineering quality and development efficiency.
Requirements
Strong backend engineering fundamentals and a solid understanding of distributed systems.
Proficiency in Go, or strong experience in C++ / Java with willingness to work primarily in Go.
Hands-on experience with Kafka, databases, caching, concurrency, and data consistency.
Strong problem-solving, system design, project ownership, and production troubleshooting skills.
Good communication and cross-functional collaboration skills.
Preferred Qualifications
Experience with real-time data processing or data infrastructure, such as CDC / Binlog, Flink, Doris, or ClickHouse.
Experience designing and building large-scale, high-throughput, or low-latency systems.
Experience in Trading, Risk, Asset, Market Data, Clearing / Settlement, or related financial systems.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: APAC - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Role Overview
The Regional Sales Lead owns the affiliate growth strategy and execution for the Mandarin-speaking market, reporting into our global BD team. You'll be on the ground — sourcing and building relationships with crypto communities, KOLs, HNW individuals, and professional traders to drive user acquisition and deepen Bybit's presence in one of the world's most active retail crypto markets
Responsibilities
Affiliate Network Building:
Proactively identify, recruit, and develop affiliates with communities of HNW clients, professional traders, and active crypto participants.
KOL & Influencer Partnerships
: Source and manage relationships with crypto KOLs, influencers, and media channels — negotiate campaigns, co-branded content, and referral programs that drive registrations and trading volume on Bybit
HNW Client Management:
Build and maintain direct relationships with high-net-worth individuals and trading groups; serve as their primary Bybit contact, ensuring they have access to relevant products (OTC desk, VIP programs, institutional-grade features)
User Acquisition Strategy:
Devise creative, locally-relevant approaches to acquire users — going beyond standard playbooks to find what works in unique crypto landscape
Market Intelligence:
Stay on top of crypto regulation, competitor activity (local and global exchanges), and community sentiment — feed insights back to regional and global leadership
Performance Optimization
: Own and report on affiliate acquisition of OKRs — registration, deposit conversion, trading volume, retention — and iterate based on data to improve ROI
Cross-functional Collaboration
: Work closely with Bybit's product, compliance, marketing, and VIP teams to localize offerings and ensure the Mandarin-speaking user experience is best-in-class
Requirements
3+ years of solid experience in cryptocurrency, FX, fintech, or financial services — with a demonstrable track record of building affiliate networks or BD pipelines from scratch
Business development or affiliate management experience — you understand the mechanics of referral economics, commission structures, and partner lifecycle management
Strong project management skills — comfortable juggling multiple partner relationships, campaigns, and deadlines simultaneously
Data-driven mindset — you understand acquisition OKRs (CPA, LTV, deposit conversion, volume per referred user) and use segmentation and analytics to optimize performance
Fluent in Mandarin — this is non-negotiable; you'll operate between global HQ and local partners daily
Self-starter mentality — you don't wait for instructions; you find the opportunity and bring the plan
Nice to Have
Previous experience at a crypto exchange — you know how exchange BD works
Experience working across time zones and cross-cultural teams in a global organization
Genuine passion for blockchain technology, DeFi, and the evolving crypto payments space
Existing relationships with Mandarin-speaking financial media, fintech associations, or institutional broker networks
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Cape Town, South Africa
Job Description: Digital Marketing Specialist
Location: Cape Town CBD,
(Office-based)
UK-aligned Working Hours:
10am-7pm (winter) and 11am-8pm (summer)
Reports to:
Head of Marketing (UK)
Department:
Marketing
Type:
Full-time
Role Overview
This role will focus on
SEO, content optimisation, and website performance
, with responsibility for managing updates in
WordPress
and coordinating with the internal IT/development team on technical requirements. You will also support CRM/email campaigns and assist with paid media activity.
The right candidate will have at least
3 years’ hands-on experience
in SEO, content optimisation, and website management, with strong
WordPress skills
and the ability to work closely with technical teams.
Key Responsibilities
SEO
Conduct keyword research and optimise web pages, blogs, and landing pages.
Monitor rankings, site health, crawl errors, and Core Web Vitals.
Implement on-page SEO updates directly in
WordPress
.
Work with IT/development on technical SEO (schema, redirects, site speed, indexing).
Content Optimisation
Collaborate with the content executive to brief, edit, and optimise content for SEO.
Refresh older articles and landing pages to improve performance.
Website Management (WordPress)
Publish and update content in WordPress with correct formatting, metadata, and tagging.
Manage plugins, monitor performance issues, and escalate to IT when required.
CRM & Marketing Automation
Build and send campaigns in
HubSpot
and
Brevo
, integrated with Microsoft Dynamics.
Manage workflows, lists, and segmentation.
Paid Media (Support Role)
Assist with Google Ads and Meta campaigns.
Optimise landing pages to improve conversion rates.
Analytics & Reporting
Track organic traffic, rankings, and content engagement.
Report on KPIs (traffic, CPL, CTR, conversions) using Google Analytics, HubSpot, and SEO tools.
Recommend improvements based on data insights.
Skills & Experience
Minimum
3 years’ experience
in SEO, digital marketing, and website management.
Hands-on
WordPress
skills (publishing, plugins, on-page SEO).
Proficiency with SEO tools (SEMrush, Ahrefs, Screaming Frog, or similar).
Strong knowledge of content optimisation for organic visibility and conversions.
Familiarity with technical SEO (schema, redirects, site speed, indexing).
Experience with
HubSpot
plus exposure to Brevo/Dynamics.
Analytical mindset with ability to build clear reports.
Excellent English (written and spoken).
Nice to Have
Experience working with IT/development teams on technical site enhancements.
Familiarity with Power BI or other advanced reporting dashboards.
Industry experience in property, financial services, or fintech.
About OneDome
OneDome is a fast-growing property and fintech group in the UK, bringing together mortgage, protection, conveyancing, and wealth services into a single seamless home-buying and financial journey. With brands including
OneDome, CMME, Coreco, Albany Park Finance, and Trussle
, we are transforming how people move home and manage their money.
We are building a world-class marketing team to drive growth across B2C and B2B channels, and are now looking for a
Digital & SEO Marketing Executive
to join our Cape Town office.
What We Offer
Competitive salary
Office-based position in
London
, working closely with our South Africa and UK teams.
Ownership of SEO, content optimisation, and WordPress management across multiple brands.
Hands-on experience across leading CRM/marketing automation platforms (HubSpot, Dynamics, Brevo)
Career progression into SEO Manager, Digital Marketing Manager, or Marketing Ops
Salary: Up to R45,000 / month
Location: Abu Dhabi, UAE
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Job Responsibilities
Responsible for product planning and delivery of Direct Stocks and Tokenized Stocks, covering core modules including accounts, assets, trading, market data, fund settlement, and corporate actions.
Responsible for interfacing with overseas brokers, clearing houses, custodians, and tokenized stock issuers — driving API integration, business process design, system joint testing, and product launch.
Design US equity trading product capabilities, including:
Order types: market orders, limit orders, conditional orders, etc.
Trading sessions: pre-market, regular hours, after-hours, and overnight trading
Buying power, order freezes, trade settlement deductions, and unsettled funds management
Market data display, NBBO, price protection, and abnormal market data fallback mechanisms
Corporate actions: dividends, stock splits, reverse splits, mergers & acquisitions, and delistings
Responsible for integrating Direct Stocks with the platform's existing account system, fund accounts, and trading infrastructure — designing fund flows including deposits, FX conversion, transfers, settlement, reconciliation, and withdrawal restrictions.
Responsible for mStocks product mechanism design, including token issuance, subscription/redemption, minting/burning, asset custody, price pegging, liquidity, and on-chain trading workflows.
Collaborate with compliance, legal, finance, risk control, engineering, and operations teams to drive product market access, investor suitability management, and risk control solutions across different countries and regions.
Continuously research and produce competitive analysis and product iteration proposals.
Qualifications
3+ years of experience in trading products, with background in US equities, securities trading, brokerage, tokenized stocks, or RWA products.
Familiar with the Direct Stocks business model, with an understanding of the roles of brokers, introducing brokers, clearing brokers, custodians, and market makers.
Proficient in core securities trading processes, including:
Orders, fills, positions, and buying power
T+1 settlement and unsettled cash
Omnibus accounts and sub-accounts
Prefunding, net settlement, and reconciliation
Corporate actions and dividend tax
Familiar with US equity trading sessions, order types, time-in-force (TIF), circuit breakers, NBBO, SIP market data, and price protection mechanisms.
Understands the business architecture of Tokenized Stocks / mStocks, including on-chain issuance, reserve assets, subscription/redemption, liquidity management, and price pegging mechanisms.
Strong systematic product design skills — able to independently deliver business process design, product architecture, state machines, exception handling, and reconciliation solutions.
Strong English communication skills, capable of directly engaging with overseas brokers, vendors, and partner institutions to drive requirements and resolve issues.
Detail-oriented regarding trading mechanics and fund security, with strong cross-functional coordination and complex project management capabilities.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Abu Dhabi, UAE
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About the Role
We are looking for an experienced User Reach & Lifecycle professional with a strong background in the crypto industry, exceptional data-driven thinking, and proven leadership capabilities.
This is a
leadership pipeline position
. The successful candidate will initially take ownership of key business initiatives, with the opportunity to progressively assume team leadership responsibilities based on performance and demonstrated capabilities.
The ideal candidate should have a deep understanding of crypto user behavior, trading products, and market dynamics, with the ability to drive the evolution of user engagement toward
data-driven personalization, intelligent recommendations, and automated reach
.
Key Responsibilities
User Lifecycle Management
Develop systematic lifecycle engagement strategies covering registration, KYC, first deposit/trade, activation, retention, churn prevention, and reactivation.
Segment users based on behavioral data, trading activity, asset holdings, and product preferences to deliver targeted engagement strategies.
Optimize lifecycle conversion funnels to improve trading activity, retention, reactivation, and long-term user value.
Personalization & Intelligent Recommendations
Design personalized engagement strategies and recommendation logic based on user behavior, interests, lifecycle stages, and real-time context.
Collaborate with Product, Data, and Algorithm teams to develop and implement user profiling, recommendation rules, and intelligent decision-making capabilities.
Establish recommendation prioritization, user-content matching, and performance evaluation mechanisms to improve relevance and conversion.
Market & Trading Scenario Engagement
Develop systematic market-triggered engagement strategies based on price movements, market trends, asset holdings, watchlists, and trading preferences.
Build real-time or near-real-time engagement triggers and optimize message relevance, timing, and frequency.
Improve the alignment between market insights and user interests to drive trading engagement and conversion.
Automated Reach & Engagement
Develop intelligent and automated engagement strategies across Push, Email, Inbox, In-App, Banner, Popup, and other owned channels.
Design automated engagement scenarios and trigger logic based on user lifecycle stages, behavioral signals, and market events.
Establish cross-channel prioritization, frequency capping, suppression rules, and channel orchestration to improve efficiency and user experience.
Drive the implementation and scaling of automated engagement capabilities while reducing manual operations.
Data Analytics & Business Growth
Establish key performance metrics for user engagement and lifecycle management, leveraging funnel analysis, user segmentation, cohort analysis, and A/B testing.
Evaluate engagement effectiveness and incremental business impact to continuously optimize strategies.
Drive measurable improvements in user activation, trading conversion, retention, and reactivation.
Project Leadership & Team Management
Lead complex cross-functional initiatives involving Product, Data, Algorithm, Engineering, and business teams, ensuring successful execution and measurable outcomes.
Develop clear project roadmaps, priorities, and milestones while proactively resolving execution challenges.
Demonstrate strong people management and talent development capabilities, with the potential to take on broader team leadership responsibilities.
Requirements
5+ years of relevant experience in crypto exchanges
, with a deep understanding of exchange products, business models, and user lifecycles.
Proven experience in personalization, recommendation systems, intelligent
CRM
, or algorithm-driven growth projects
, with the ability to design and implement effective engagement strategies.
Exceptional data sense and analytical thinking
, with strong capabilities in user behavior analysis, segmentation, conversion funnels, and experimentation.
Strong understanding of crypto trading behaviors, asset preferences, market sensitivity, and core trading products, including Spot and Derivatives.
Hands-on experience building automated engagement or lifecycle management frameworks, with a track record of scaling operational strategies.
Previous people management experience
, including goal setting, team development, and cross-functional collaboration.
Strong project ownership and execution capabilities
, with a proven track record of driving complex initiatives from 0 to 1 and delivering measurable business results.
Highly ambitious, resilient, results-oriented, and accountable
, with the ability to thrive in a fast-paced, high-pressure environment.
Fluent in both English and Chinese as working languages
, and willing to be based in Abu Dhabi, UAE.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Vienna, Austria
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Responsibilities
Own the end-to-end App user experience, driving improvements in product distribution efficiency and user journey fluency
Establish App-wide product experience standards and design guidelines to ensure consistency across touchpoints
Lead user-facing design for innovative products (e.g., AI-powered trading), exploring new approaches to improve trading retention
Define user segmentation and conversion strategies for trading products to increase transaction frequency and depth
Own the localization strategy for European markets — ensure product flows, copy, visuals, and UX patterns are adapted for key EU markets (e.g., DACH, France, Benelux, Nordics, Southern Europe, CEE), accounting for cultural nuances, local user behavior, and regional regulatory requirements (MiCA, local AML frameworks)
Drive regional activation & conversion optimization — identify market-specific friction points in the European user journey and tailor onboarding, KYC flows, nudges, and feature presentation to local user expectations and compliance requirements
Requirements
5+ years of user-facing product experience; trading platform or fintech background preferred
Proven ability to take innovative products from 0 to 1 with hands-on execution
Platform-level product thinking — able to build frameworks and standards that scale team output
Experience with user segmentation and conversion funnel optimization; data-informed decision making
Strong cross-functional communication skills; able to drive results independently in complex orgs
Experience managing localization for multi-market European products — understanding of i18n workflows, vendor management, and how to balance a global product with local relevance across fragmented European markets
Deep familiarity with European user behavior and market nuances — understanding of how product expectations, payment preferences, trust signals, and communication styles differ across Western, Northern, Southern, and Central/Eastern Europe
Awareness of European regulatory landscape — working knowledge of MiCA, GDPR, and how compliance shapes the user experience (KYC/KYB flows, risk disclosures, marketing restrictions)
Bilingual in English and Mandarin would be preferred
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Europe - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Key Responsibilities:
Support market expansion for Bybit Pay across global, building and owning the full growth pipeline
Acquire and manage merchants, PSPs, payment gateways, fintech partners,
Web3
projects, community leaders, and other growth channels.
Drive the end-to-end
BD
cycle: market mapping, lead generation, pitching, negotiation, and partnership execution.
Collaborate with internal teams (Product,
Card
,
Fiat
Channels, Compliance, Payments Ops, Marketing) to activate and scale payment use cases.
Develop regional GTM strategies and identify high-potential payment corridors for crypto-to-fiat and fiat-to-crypto flows.
Support cross-border payment products, including settlement channels, payout solutions, and merchant integrations.
Provide market intelligence, partner feedback, and competitive analysis to optimize product direction.
Represent Bybit in industry events, conferences, and ecosystem partnerships.
Requirements:
Strong understanding of the
KOL
and
VIP
ecosystem
In-depth knowledge of the local market
Comprehensive knowledge of our platform and products
Strong understanding of community dynamics
Knowledge of the OSOP environment for creating Campaign 2.0 campaigns
Understanding of the marketing landscap
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: New York, New York, United States
About the Role
iCapital is seeking a Senior Vice President, Client Delivery to lead a significant portion of the Broker Dealer channel within the growing Annuities Platform team. Reporting to the Managing Director and Chief Delivery Officer, this individual will be responsible for driving successful client implementations, delivery excellence, operational performance, and client satisfaction across one of the firm's most strategic growth areas. This role will oversee Client Delivery leaders and their teams, supporting onboarding, implementation, and ongoing client delivery for broker-dealers, wirehouses, banks, RIAs, insurance carriers, and other financial institutions.
Responsibilities
Lead and develop Client Delivery leaders and their teams responsible for implementations, onboarding programs, and ongoing client delivery while fostering a culture of accountability, ownership, execution excellence, and client focus.
Own delivery performance across a portfolio of strategic client relationships, implementations, and delivery programs, ensuring milestones, commitments, client expectations, and business objectives are consistently achieved.
Establish governance frameworks, operating rhythms, performance management practices, and executive reporting processes that improve execution, scalability, and organizational effectiveness.
Serve as an executive sponsor for strategic client relationships, critical implementations, and complex delivery initiatives, building trusted partnerships with senior client stakeholders and sponsors.
Lead executive steering committees, governance meetings, implementation reviews, and client-facing discussions while delivering executive communications, presentations, status updates, and recovery plans.
Act as the senior escalation point for complex client situations, implementation challenges, and delivery issues, personally engaging when additional leadership involvement is required.
Identify risks, diagnose root causes, and drive practical solutions across teams to proactively address issues before they impact client outcomes.
Direct project recovery efforts involving timeline, scope, resource, performance, or stakeholder challenges while maintaining confidence and alignment among key stakeholders.
Partner closely with Product, Technology, Operations, Sales, Account Management, and Support teams to align priorities, resources, and execution plans that drive successful client outcomes.
Translate implementation insights, delivery learnings, and client feedback into operational improvements, process enhancements, and product recommendations.
Drive resource planning, forecasting, operational efficiency, invoicing oversight, capacity management, and delivery performance measurement across the organization.
Improve implementation methodologies, delivery processes, governance standards, and the overall client experience to support growth and scalability.
Qualifications
15+ years of experience leading client delivery, implementation, professional services, consulting, operations, or other complex client-facing organizations
Proven success leading large-scale client implementations, enterprise programs, and complex delivery portfolios
Demonstrated ability to lead and build high-performing teams, drive accountability and performance across organizations
Strong executive presence with experience managing senior client relationships, executive stakeholders, steering committees, and governance forums
Exceptional communication and presentation skills, including experience developing executive updates, governance materials, recovery plans, and client-facing presentations
Proven ability to solve complex business, operational, and delivery challenges while maintaining strong client relationships and stakeholder confidence
Experience leading escalations, project recovery efforts, and cross-functional execution within complex, fast-paced environments
Strong operational, financial, organizational, forecasting, and resource management capabilities
Experience within annuities, insurance, wealth management, broker-dealers, wirehouses, fintech, or broader financial services organizations
Strong understanding of the annuity distribution ecosystem, financial institution operating models, and client implementation lifecycles
Experience working with broker-dealers, insurance carriers, banks, RIAs, wealth management firms, or enterprise financial institutions
Experience with FireLight or similar annuity, insurance, point-of-sale, e-application, new business, or distribution technology platforms
Benefits
The base salary range for this role is $180,000 to $210,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Europe - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions.
Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services and Web3.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at global scale.
Bybit EU is headquartered in Vienna and is building the next generation of regulated digital asset services for customers across the European Economic Area.
About the Role
Bybit EU is looking for a Chief Business Operation Officer (COO) EU to be the single accountable owner of the end-to-end operational experience for our European customers, ensuring a seamless customer journey while driving operational efficiency and reducing cost to serve.
This executive leadership role covers
AML
/
AFC
operations, customer services, payments,
MiFID
operations, trading desk operations and external partner management
, with a strong focus on operational efficiency, risk management and sustainable business growth.
Reporting directly to the
EU Group CEO
, you will work closely with Compliance, Risk, Finance, Technology, Product and global Operations teams to build and maintain a robust and scalable European operating model.
Key Responsibilities
Operational Strategy & Performance
Define and execute the European operational strategy aligned with business objectives and regulatory requirements.
Oversee day-to-day operations across European entities, ensuring efficiency, scalability and service quality.
Own operational budgets, KPIs, resource allocation and performance management.
Drive operational transformation, automation and continuous process improvement.
Own the end-to-end customer journey across operational functions, working with Product, Technology and global teams to remove friction, address root causes and deliver measurable improvements in customer experience and cost to serve.
AML & Anti-Financial Crime Operations
Oversee AML/AFC operations, including KYC/KYB, customer due diligence, transaction monitoring, sanctions screening and financial crime investigations.
Ensure effective operational controls, escalation procedures and compliance with applicable regulatory requirements.
Partner with Compliance, MLROs and Risk teams to strengthen financial crime prevention and operational effectiveness.
Customer Services & Experience
Lead European customer service operations across retail, VIP and institutional customer segments.
Drive customer satisfaction, service quality, complaint resolution and operational efficiency.
Establish service standards, KPIs and scalable customer support capabilities.
Payments & Financial Operations
Oversee payment operations, including fiat deposits, withdrawals, transaction processing, reconciliation and settlement.
Ensure efficient and reliable payment services across banking partners, payment providers and internal platforms.
Support the operational delivery and development of regulated EMI payment services.
MiFID & Trading Operations
Oversee MiFID-related operations and European trading desk activities within applicable regulatory permissions.
Ensure effective trade execution processes, order management, reconciliation, settlement and operational controls.
Partner with Product, Trading, Risk and Compliance to support trading products, market operations and regulatory requirements.
External Partners & Third-Party Management
Manage strategic operational relationships with banks, payment providers, custodians, liquidity providers and outsourced service partners.
Oversee partner performance, service agreements, outsourcing arrangements and third-party operational risks.
Develop and optimise partnerships to support business growth, resilience and operational efficiency.
Operational Risk & Governance
Establish effective operational governance, internal controls, risk management and business continuity frameworks.
Ensure operational compliance with applicable European regulatory requirements, including MiCA, MiFID II, AML and DORA.
Oversee operational incident management, audit readiness, regulatory remediation and management reporting.
Leadership & Collaboration
Build and lead high-performing European operations teams across all responsible functions.
Set clear objectives, KPIs and accountability across the organisation.
Act as a key member of the European executive leadership team, collaborating with global and local stakeholders to achieve business objectives.
What We're Looking For
Signifcant 15 + relevant experience in financial services, banking, fintech, digital assets, brokerage or capital markets, including significant executive leadership experience.
Strong ownership mentality, high agency and critical thinking: takes accountability for outcomes, challenges assumptions and drives issues through to resolution across organisational boundaries.
Proven experience managing complex, multi-functional operations in regulated financial services environments.
Strong understanding of crypto trading, digital assets, payment services, AML/AFC and MiFID-related operations.
Demonstrated experience leading customer operations, payments, trading operations and external service providers.
Strong knowledge of European regulatory frameworks, including MiCA, MiFID II, AML, DORA and payment services regulations.
Proven ability to scale operations, improve efficiency and implement effective governance and risk management frameworks.
Experience managing outsourcing arrangements, banking relationships and strategic external partners.
Strong commercial, analytical and financial management skills, with experience managing budgets, KPIs and operational performance.
Proven leadership experience across international teams and multiple European jurisdictions.
Excellent strategic thinking, decision-making, communication and stakeholder management skills.
Fluent English; additional European languages are an advantage; Chinese nice to have.
Background in management consulting, banking or trading preferred, with strong critical thinking, analytical judgement and proven hands-on experience leading teams and improving business performance.
Bachelor's or Master's degree in
Business Administration, Finance, Economics, Banking, Management or a related field; equivalent relevant professional experience will also be considered.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Brussels; Rome; Barcelona; Zug; Porto; Cape Town; Istanbul; Eindhoven; Geneva; Milan; Amsterdam; Manama; Madrid; London; Dubai; Berlin; Antwerp; Copenhagen; Vienna; Prague; Athens; Budapest; Paris; Frankfurt; Dublin; Warsaw; Sofia; Luxembourg; Remote; Zurich; Abu Dhabi; Lisbon; Tallinn; London OR Brussels; Seychelles; Rotterdam; Krakow; Johannesburg; Zagreb
SENIOR DATA ENGINEER
ABOUT KEYROCK
Since our beginnings in 2017, we've grown to be a leading change-maker in the digital asset space, renowned for our partnerships and innovation.
Today, we partner with over 250 team members around the world. Our diverse team hails from 42 nationalities, with backgrounds ranging from self-taught DeFi natives to PhDs. Predominantly remote, we have hubs in London, Brussels, and Singapore, and host regular online and offline hangouts to keep the crew tight.
We are trading on more than 80 trading venues, and working with a wide array of asset issuers. As a well-established market maker, our distinctive expertise led us to expand rapidly. Today, our services span market making, options trading, high-frequency trading, OTC, and DeFi trading desks.
But we’re more than a service provider. We’re an initiator. We're pioneers in adopting the Rust Development language for our algorithmic trading, and champions of its use in the industry. We support the growth of Web3 startups through our Accelerator Program. We upgrade ecosystems by injecting liquidity into promising DeFi, RWA, and NFT protocols. And we push the industry's progress with our research and governance initiatives.
At Keyrock, we're not just envisioning the future of digital assets. We're actively building it.
ABOUT THE TEAM AND WHY THE ROLE EXISTS
The Central Data Team (CDT) is only a few months old, but data has been Keyrock's lifeblood since day one. We're now building the Keyrock Data Platform to give Keyrockers, and the AI agents working alongside them, the data and context they need to act fast and autonomously within agreed boundaries and aligned with our shared goals. Doing that means taking data from across the company and making sense of it in real time for all the functions that depend on it: trading desks, wealth and asset management, product, risk, finance, compliance, and research to name a few.
You'd be one of the early hires in CDT and we expect you to contribute to most of the bigger decisions and build work. The standards we settle on and the way the team ends up working are still open.
WHAT YOU’LL DO
- Build streaming and batch pipelines that ingest, normalise, and distribute market, trading, and portfolio data, resilient to feed and exchange failures.
- Build the self-serve tooling (SDKs, patterns, templates, AI agents) so other teams publish, consume, and build on data products without waiting on us.
- Own data contracts and schema evolution. Keep schema changes from turning into multi-team coordination events.
- Design the lakehouse and time-series layer around consumer query patterns.
- Build and evolve the Data Governance and Data Quality Framework: stale-feed detection, schema validation, range checks, idempotent writes, lineage, ownership, self-healing.
- Build the derived analytics the business runs on: cross-exchange spreads, VWAP at depth, order book microstructure for the desks; portfolio views, exposure, performance for wealth and asset management.
- Make observability, cost, and performance first-class from day one.
- Treat infrastructure as code (Docker, Terraform, CI/CD) alongside our Central Infrastructure Team.
- Work in the open: write things down, partner closely with Architecture, Infrastructure, Platform, and the rest of the teams.
WHAT WE’RE LOOKING FOR
Tools matter less to us than how you think about problems. That said, here's the shape of the person we have in mind.
Engineering Craft
- 8+ years of building production data systems that other people rely on.
- Strong proficiency in Python and SQL: not just being able to write a query, but being able to reason about what the engine is doing with it.
- Code that's easy for someone else to read, test, and delete later.
- Strong understanding of data modelling for both streaming and analytical workloads.
- Efficiency, quality, idempotency, and observability are taken seriously by default.
Systems Design
- You've designed and operated streaming systems on Kafka, Redpanda, MSK, or Kinesis, and you have opinions about partitioning, consumer groups, offsets, and schema registries.
- You've used a time-series store in production (ClickHouse ideally; TimescaleDB, QuestDB, or similar are fine too) and can talk about table design as a function of query patterns.
- You've worked with a lakehouse architecture and reason about table layout, partitioning, and compaction as design choices that shape query performance and storage cost.
- You build for self-healing and idempotency. Reprocessing is safe, retries don't double-write, and the system recovers without a human in the loop.
Operational Readiness
- Docker, Terraform, and CI/CD are how you work, not a separate "DevOps" thing.
- You think about cost and performance early.
- You instrument as you build: logs, metrics, and traces are part of the system from day one.
- You design for data quality and governance up front covering contracts, validation, lineage, and ownership
How You Think and Work
- You reason from first principles when a problem is new, stay pragmatic when it isn't, and update your view when you learn more.
- You treat the trading desks, wealth and asset management, product, risk, finance, compliance, and research as customers of what you build, and communicate with them that way.
- You optimise for outcomes over output. A smaller, simpler thing that ships and works beats a bigger thing that doesn't.
- You take ownership end-to-end: design, ship, operate, improve.
- You say what you think including when it's an unpopular take. You change your mind when the argument is better.
- You make the people around you better. Reviews are real, juniors grow from working with you, and peers want to work with you again.
- You're curious about how markets work. Data engineering on its own won't keep you interested here.
- You're honest about what you know and what you don't, and quick to close the gap.
- You understand financial market data: order books, trades, reference data, portfolios, exposures. Crypto, TradFi, or both are a strong plus.
NICE TO HAVE
- Lakehouse experience with Apache Iceberg or Delta Lake.
- Familiarity with DataHub or similar metadata/lineage platforms.
- Rust. Some of our performance-critical services are written in it. Interest is welcome; fluency isn't required.
WHAT YOU’LL GET
- A from-scratch mandate. You'll be among the first hires in CDT, and the platform, the standards, and the team culture are yours to shape with us.
- Strong partners. Close working relationships with Architecture, Infrastructure, Platform, and the desks themselves. You won't be building data in a vacuum.
- Autonomy on how you work. Flexible hours, remote-first, business-hours on-call shared across the team.
- A competitive salary package, with various benefits.
- A team that likes each other. Regular online get-togethers and a yearly onsite where everyone's in the same room.
OUR RECRUITMENT PROCESS
We’re after those with the right skills and a conscious choice to join our field. The perfect fit? Someone who’s driven, collaborative, acts with ownership and delivers solid, scalable outcomes. As an employer we are committed to building a positive and collaborative work environment. We welcome employees of all backgrounds, and hire, reward and promote entirely based on merit and performance. Due to the nature of our business and external requirements, we perform background checks on all potential employees, passing which is a prerequisite to join Keyrock
Location: Europe - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Key Responsibilities
Product Strategy & Innovation
Define and execute the European product strategy aligned with business objectives, customer needs and regulatory requirements.
Own the European product roadmap, priorities, investment allocation and portfolio performance.
Identify market opportunities, customer trends and emerging technologies to drive innovation and growth.
Develop competitive product propositions across priority European markets.
Product Management & Development
Lead the European Product Management function, overseeing product managers and end-to-end product lifecycle management (from discovery, user journey design, to planning and execution).
Drive product development across spot trading, derivatives, payments and investment services, subject to regulatory approvals.
Translate business requirements and customer insights into product specifications and development priorities.
Partner with Technology, Engineering and global Product teams to ensure effective product delivery and scalability.
Business Intelligence & Analytics
Lead the European Business Intelligence function, providing actionable insights to support strategic and operational decisions.
Own business performance reporting, dashboards, KPIs and analytics across products, customers and commercial activities.
Drive customer segmentation, market intelligence, revenue analysis and business forecasting.
Identify growth opportunities and performance improvements through data-driven insights.
Customer Experience & Product Performance
Own the product experience across onboarding, KYC, trading, payments and customer engagement.
Drive product adoption, activation, conversion, retention and revenue growth.
Use customer research, analytics and experimentation to continuously improve product performance.
Ensure intuitive, reliable and competitive digital experiences across European markets.
Product Governance & Regulatory Compliance
Ensure product development and launches meet applicable European regulatory requirements, including MiCA, EMI, MiFID II, DORA and payment services regulations.
Establish effective product governance covering product approval, risk assessment and lifecycle management.
Partner with Compliance, Risk and Legal to ensure appropriate product controls, customer protection and regulatory readiness.
Leadership & Collaboration
Build and lead high-performing European Product Management and Business Intelligence teams.
Set clear objectives, KPIs and accountability across both functions.
Act as a key member of the European executive leadership team, contributing to business strategy and commercial growth.
Collaborate with global and local stakeholders to align product capabilities with European market and regulatory requirements.
What We're Looking For
15+ years of relevant experience in product management, digital financial services or technology, including significant executive leadership experience in crypto, fintech, trading, brokerage or capital markets.
Proven experience leading product strategies, multi-market product portfolios and high-performing international teams.
Strong understanding of crypto trading, derivatives, digital assets, payments and investment services.
Demonstrated experience developing and launching financial products in regulated environments.
Proven experience leading Product Management and Business Intelligence functions.
Strong knowledge of European regulatory frameworks, including MiCA, MiFID II, EMI, DORA and payment services regulations.
Experience in product analytics, business intelligence, customer segmentation, financial forecasting and performance reporting.
Strong commercial and analytical mindset with experience managing product adoption, conversion, trading volumes, retention and revenue.
Experience working with agile development methodologies, digital platforms, UX/UI and product lifecycle management.
Excellent strategic thinking, leadership, communication and stakeholder management skills.
Fluent English; additional European languages are an advantage; Chinese nice to have.
Bachelor's or Master's degree in Business Administration, Computer Science, Engineering, Finance, Economics or a related field; equivalent relevant professional experience will also be considered.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Core Responsibilities
Proactively develop and acquire traditional financial institution clients; build and maintain a client relationship pipeline to drive full-funnel conversion from initial contact through onboarding to trading
Collaborate closely with Product, Compliance, Risk, and Technology teams to deliver institutional-grade products and services
Lead client negotiations and commercial terms discussions; drive contract execution and partnership implementation
Continuously monitor existing institutional clients' business developments, identify incremental opportunities, and drive cross-selling to maximize client lifetime value
Regularly produce market insights and competitive analysis; relay institutional clients' product and service needs and expectations
Achieve sales targets (core KPIs including AUM growth, trading volume, new client acquisition, etc.)
Requirements
3+ years of sales/BD experience in traditional finance (investment banking, asset management, private banking, brokerage, etc.); crypto industry experience preferred
Established institutional client network with the ability to quickly engage senior decision-makers
Basic understanding of — or strong willingness to learn about — crypto assets, digital asset custody, RWA, DeFi, and other emerging sectors
Fluent in English, capable of conducting professional communications independently with global institutional clients
Highly self-motivated and goal-oriented; comfortable in a high-intensity, fast-paced work environment
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Europe - Remote
ОфисheadNew York
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