Location: London
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
The EMEA Recruiting Operations Generalist keeps hiring running smoothly across EMEA. You'll take on complex, loosely defined operational work, then turn it into automated processes that the coordination team can run and maintain on their own. You'll also help lead bigger AI implementation projects, partnering with Harvey's analytics and AI teams while doing much of the hands-on work in EMEA yourself.
WHAT YOU'LL DO
- Execute tier 2 operational work in EMEA: the complex, poorly defined processes that don't fit a standard playbook.
- Automate that work so it runs on its own, then document it and hand it off to the coordination team to maintain.
- Work on larger AI implementation projects, partnering with analytics and AI colleagues.
- Keep the lights on in EMEA, owning day-to-day recruiting operations for the region.
WHAT YOU HAVE
- 4+ years in recruiting operations, people operations, or a similar operational role in a fast-growing company.
- A track record of taking messy, undefined processes and making them clear, repeatable, and reliable.
- Hands-on automation experience, including AI or workflow tools, and the discipline to hand work off so others can maintain it.
- Experience supporting hiring across EMEA markets.
- Strong cross-functional skills: you can partner with analytics and AI teams and explain trade-offs to non-technical stakeholders.
- Comfort with ambiguity and a bias for action.
- Nice to have: experience with an ATS such as Ashby.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Singapore
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Recruiting Coordinator on the Talent Acquisition team, you will help deliver a smooth, consistent hiring experience for candidates and hiring teams. You will coordinate interviews, keep recruitment processes running efficiently, and ensure every interaction reflects a high standard of care.
You will work closely with recruiters, hiring managers, and cross-functional partners to improve how we hire as we grow. Beyond day-to-day coordination, you will identify opportunities to simplify processes, improve data quality, and support projects that make our recruiting operations more effective and scalable.
WHAT YOU WILL DO
- Coordinate end-to-end interview scheduling across global teams and time zones, ensuring a seamless experience for candidates and interviewers.
- Own candidate experience initiatives by managing feedback surveys, reporting on insights, and driving continuous improvements.
- Maintain job postings, recruitment pipelines, and ATS data accuracy while identifying opportunities to streamline workflows.
- Support employer branding through LinkedIn campaigns, hiring announcements, and recruitment content.
- Manage the employee referral program, ensuring timely follow-up, tracking, and recognition.
- Improve recruiting processes by documenting best practices, supporting tooling initiatives, and helping automate workflows.
- Lead or contribute to cross-functional talent operations projects that improve the efficiency and scalability of recruitment.
WHAT WE'RE LOOKING FOR
- Around 4–5 years of experience in recruiting coordination, recruitment operations, HR coordination, or a similar role.
- Strong written and verbal communication skills in English.
- Excellent organizational and project management skills, with the ability to manage multiple priorities and deadlines.
- Confidence working with spreadsheets, applicant tracking systems such as Greenhouse or Ashby, and recruitment data.
- A proactive, solution-oriented approach with a focus on improving processes rather than simply maintaining them.
- A collaborative working style and the ability to build effective relationships with hiring managers, recruiters, HR, and external partners.
- Adaptability, ownership, and the ability to work effectively in a changing environment.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Tbilisi, Georgia
Workplace: remote
We're looking for a driven and detail-oriented Recruiter to partner with business leaders across our Ride-Hailing and Marketing. As a Recruiter, you'll own the full recruitment lifecycle for our business across Africa, with an initial focus on South Africa and Egypt.
You'll work closely with HR Business Partners and hiring managers to deliver consistent, high-quality hiring outcomes. You bring structure, curiosity, and a genuine care for candidate experience to every search, and you're comfortable managing multiple roles in a fast-paced environment.
Key Responsibilities
Act as a reliable point of contact for hiring managers across Ride-Hailing and Marketing, using market knowledge and data to support hiring decisions and align recruitment activity with business needs.
Own and manage the full recruitment lifecycle (from brief in call to offer), ensuring a timely and positive experience for candidates and hiring managers.
Develop and execute targeted search strategies, proactively sourcing qualified candidates through job boards, LinkedIn, networking, and direct outreach.
Partner with HR Business Partners and stakeholders to support continuous improvement in hiring processes and candidate experience.
Drive consistency and efficiency across recruitment workflows, contributing to team projects that enhance the quality of hiring.
Build and maintain talent pipelines for recurring and anticipated hiring needs.
Use market data and competitor insights to provide relevant context to hiring managers on talent availability and candidate expectations.
Skills, Knowledge & Expertise
3+ years of recruitment experience, ideally in tech or digital fast-paced international environment.
Experience recruiting for commercial, marketing, or operations roles in South Africa and Egypt, ideally in ride-hailing or mobility.
Ability to build effective relationships with hiring managers and candidates at all levels.
Solid sourcing skills, comfortable going beyond inbound applications to find the right talent.
Organised and process-driven, you manage multiple searches without dropping the ball.
Clear and confident communicator, with strong written and verbal English skills.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Manila, Metro Manila, Philippines
We’re Bamboo Works, a fast-growing international recruitment and staffing firm helping companies around the world build high-quality, remote teams. Our focus is simple:
quality over quantity
, long-term partnerships, and delivering real value through exceptional talent.
As we continue to scale, we’re looking for a
Mid-Level to
Senior
Recruiter
who can take ownership of roles, deliver consistently high-quality candidates, and contribute to improving how we recruit.
This is not a “fill as many roles as possible” environment. This is a place for recruiters who care about
craft, precision, and long-term impact.
Location:
Remote
Type:
Full-Time (Independent Contractor)
Working Hours:
Primarily aligned with Philippine working hours, with flexibility
Experience Level:
Mid-Level to Senior (7+ years)
Primary Focus:
Digital, Creative, and Marketing Roles (with flexibility across other verticals)
Compensation:
Base Pay (depending on experience) + placement-based incentives
Key Responsibilities
End-to-End Recruitment Delivery:
Own roles from intake to placement, ensuring strong candidate-client alignment
Candidate Assessment & Matchmaking:
Source, screen, interview, and present high-quality candidates
Candidate Relationship Management:
Build and maintain strong candidate relationships throughout the process
Sourcing & Talent Pipeline Development:
Contribute to sourcing strategies and build strong talent pipelines
ATS & Data Management:
Maintain accurate and structured candidate data within the ATS
Market Insights & Talent Intelligence:
Share insights on talent availability, compensation, and hiring trends
Collaboration & Team Support:
Work closely with internal teams to ensure consistent, high-quality outcomes
Operational & Administrative Support:
Ensure smooth execution of recruitment processes and documentation
What We’re Looking For
7+ years in recruitment
Experience with
remote and international hiring
Ability to manage multiple roles independently in a fast-paced environment
Strong interviewing and candidate assessment skills
High attention to detail and structured way of working
Comfortable using ATS systems and recruitment tools
Strong communication skills (written and verbal)
Proactive, accountable, and solutions-oriented mindset
Why Join Bamboo Works
Work with
international clients
across high-growth industries
Be part of a
high-performance, quality-driven team
Take real ownership over your roles and delivery
Flexible remote work environment
Opportunity to grow into
lead or specialized recruitment roles
over time
Recruitment Process
Initial Interview (HR & Recruitment Lead)
Final Interview (Co-Founders)
Location: Latvia
We’re Bamboo Works, a fast-growing international recruitment and staffing firm helping companies around the world build high-quality, remote teams. Our focus is simple:
quality over quantity
, long-term partnerships, and delivering real value through exceptional talent.
As we continue to scale, we’re looking for a
Mid-Level to
Senior
Recruiter
who can take ownership of roles, deliver consistently high-quality candidates, and contribute to improving how we recruit.
This is not a “fill as many roles as possible” environment. This is a place for recruiters who care about
craft, precision, and long-term impact.
Location:
Remote
Type:
Full-Time (Independent Contractor)
Working Hours:
Primarily aligned with Philippine working hours, with flexibility
Experience Level:
Mid-Level to Senior (7+ years)
Primary Focus:
Digital, Creative, and Marketing Roles (with flexibility across other verticals)
Compensation:
Base Pay (depending on experience) + placement-based incentives
Key Responsibilities
End-to-End Recruitment Delivery:
Own roles from intake to placement, ensuring strong candidate-client alignment
Candidate Assessment & Matchmaking:
Source, screen, interview, and present high-quality candidates
Candidate Relationship Management:
Build and maintain strong candidate relationships throughout the process
Sourcing & Talent Pipeline Development:
Contribute to sourcing strategies and build strong talent pipelines
ATS & Data Management:
Maintain accurate and structured candidate data within the ATS
Market Insights & Talent Intelligence:
Share insights on talent availability, compensation, and hiring trends
Collaboration & Team Support:
Work closely with internal teams to ensure consistent, high-quality outcomes
Operational & Administrative Support:
Ensure smooth execution of recruitment processes and documentation
What We’re Looking For
7+ years in recruitment
Experience with
remote and international hiring
Ability to manage multiple roles independently in a fast-paced environment
Strong interviewing and candidate assessment skills
High attention to detail and structured way of working
Comfortable using ATS systems and recruitment tools
Strong communication skills (written and verbal)
Proactive, accountable, and solutions-oriented mindset
Why Join Bamboo Works
Work with
international clients
across high-growth industries
Be part of a
high-performance, quality-driven team
Take real ownership over your roles and delivery
Flexible remote work environment
Opportunity to grow into
lead or specialized recruitment roles
over time
Recruitment Process
Initial Interview (HR & Recruitment Lead)
Final Interview (Co-Founders)
Location: Cape Town, South Africa
We’re Bamboo Works, a fast-growing international recruitment and staffing firm helping companies around the world build high-quality, remote teams. Our focus is simple:
quality over quantity
, long-term partnerships, and delivering real value through exceptional talent.
As we continue to scale, we’re looking for a
Mid-Level to
Senior
Recruiter
who can take ownership of roles, deliver consistently high-quality candidates, and contribute to improving how we recruit.
This is not a “fill as many roles as possible” environment. This is a place for recruiters who care about
craft, precision, and long-term impact.
Location:
Remote
Type:
Full-Time (Independent Contractor)
Working Hours:
Primarily aligned with Philippine working hours, with flexibility
Experience Level:
Mid-Level to Senior (7+ years)
Primary Focus:
Digital, Creative, and Marketing Roles (with flexibility across other verticals)
Compensation:
Base Pay (depending on experience) + placement-based incentives
Key Responsibilities
End-to-End Recruitment Delivery:
Own roles from intake to placement, ensuring strong candidate-client alignment
Candidate Assessment & Matchmaking:
Source, screen, interview, and present high-quality candidates
Candidate Relationship Management:
Build and maintain strong candidate relationships throughout the process
Sourcing & Talent Pipeline Development:
Contribute to sourcing strategies and build strong talent pipelines
ATS & Data Management:
Maintain accurate and structured candidate data within the ATS
Market Insights & Talent Intelligence:
Share insights on talent availability, compensation, and hiring trends
Collaboration & Team Support:
Work closely with internal teams to ensure consistent, high-quality outcomes
Operational & Administrative Support:
Ensure smooth execution of recruitment processes and documentation
What We’re Looking For
7+ years in recruitment
Experience with
remote and international hiring
Ability to manage multiple roles independently in a fast-paced environment
Strong interviewing and candidate assessment skills
High attention to detail and structured way of working
Comfortable using ATS systems and recruitment tools
Strong communication skills (written and verbal)
Proactive, accountable, and solutions-oriented mindset
Why Join Bamboo Works
Work with
international clients
across high-growth industries
Be part of a
high-performance, quality-driven team
Take real ownership over your roles and delivery
Flexible remote work environment
Opportunity to grow into
lead or specialized recruitment roles
over time
Recruitment Process
Initial Interview (HR & Recruitment Lead)
Final Interview (Co-Founders)
Location: Manila, Estonia
We’re Bamboo Works, a fast-growing international recruitment and staffing firm helping companies around the world build high-quality, remote teams. Our focus is simple:
quality over quantity
, long-term partnerships, and delivering real value through exceptional talent.
As we continue to scale, we’re looking for a
Mid-Level to
Senior
Recruiter
who can take ownership of roles, deliver consistently high-quality candidates, and contribute to improving how we recruit.
This is not a “fill as many roles as possible” environment. This is a place for recruiters who care about
craft, precision, and long-term impact.
Location:
Remote
Type:
Full-Time (Independent Contractor)
Working Hours:
Primarily aligned with Philippine working hours, with flexibility
Experience Level:
Mid-Level to Senior (7+ years)
Primary Focus:
Digital, Creative, and Marketing Roles (with flexibility across other verticals)
Compensation:
Base Pay (depending on experience) + placement-based incentives
Key Responsibilities
End-to-End Recruitment Delivery:
Own roles from intake to placement, ensuring strong candidate-client alignment
Candidate Assessment & Matchmaking:
Source, screen, interview, and present high-quality candidates
Candidate Relationship Management:
Build and maintain strong candidate relationships throughout the process
Sourcing & Talent Pipeline Development:
Contribute to sourcing strategies and build strong talent pipelines
ATS & Data Management:
Maintain accurate and structured candidate data within the ATS
Market Insights & Talent Intelligence:
Share insights on talent availability, compensation, and hiring trends
Collaboration & Team Support:
Work closely with internal teams to ensure consistent, high-quality outcomes
Operational & Administrative Support:
Ensure smooth execution of recruitment processes and documentation
What We’re Looking For
7+ years in recruitment
Experience with
remote and international hiring
Ability to manage multiple roles independently in a fast-paced environment
Strong interviewing and candidate assessment skills
High attention to detail and structured way of working
Comfortable using ATS systems and recruitment tools
Strong communication skills (written and verbal)
Proactive, accountable, and solutions-oriented mindset
Why Join Bamboo Works
Work with
international clients
across high-growth industries
Be part of a
high-performance, quality-driven team
Take real ownership over your roles and delivery
Flexible remote work environment
Opportunity to grow into
lead or specialized recruitment roles
over time
Recruitment Process
Initial Interview (HR & Recruitment Lead)
Final Interview (Co-Founders)
Location: Poland
We’re Bamboo Works, a fast-growing international recruitment and staffing firm helping companies around the world build high-quality, remote teams. Our focus is simple:
quality over quantity
, long-term partnerships, and delivering real value through exceptional talent.
As we continue to scale, we’re looking for a
Mid-Level to
Senior
Recruiter
who can take ownership of roles, deliver consistently high-quality candidates, and contribute to improving how we recruit.
This is not a “fill as many roles as possible” environment. This is a place for recruiters who care about
craft, precision, and long-term impact.
Location:
Remote
Type:
Full-Time (Independent Contractor)
Working Hours:
Primarily aligned with Philippine working hours, with flexibility
Experience Level:
Mid-Level to Senior (7+ years)
Primary Focus:
Digital, Creative, and Marketing Roles (with flexibility across other verticals)
Compensation:
Base Pay (depending on experience) + placement-based incentives
Key Responsibilities
End-to-End Recruitment Delivery:
Own roles from intake to placement, ensuring strong candidate-client alignment
Candidate Assessment & Matchmaking:
Source, screen, interview, and present high-quality candidates
Candidate Relationship Management:
Build and maintain strong candidate relationships throughout the process
Sourcing & Talent Pipeline Development:
Contribute to sourcing strategies and build strong talent pipelines
ATS & Data Management:
Maintain accurate and structured candidate data within the ATS
Market Insights & Talent Intelligence:
Share insights on talent availability, compensation, and hiring trends
Collaboration & Team Support:
Work closely with internal teams to ensure consistent, high-quality outcomes
Operational & Administrative Support:
Ensure smooth execution of recruitment processes and documentation
What We’re Looking For
7+ years in recruitment
Experience with
remote and international hiring
Ability to manage multiple roles independently in a fast-paced environment
Strong interviewing and candidate assessment skills
High attention to detail and structured way of working
Comfortable using ATS systems and recruitment tools
Strong communication skills (written and verbal)
Proactive, accountable, and solutions-oriented mindset
Why Join Bamboo Works
Work with
international clients
across high-growth industries
Be part of a
high-performance, quality-driven team
Take real ownership over your roles and delivery
Flexible remote work environment
Opportunity to grow into
lead or specialized recruitment roles
over time
Recruitment Process
Initial Interview (HR & Recruitment Lead)
Final Interview (Co-Founders)
Location: Manila, Metro Manila, Philippines
We’re Bamboo Works, a fast-growing international recruitment and staffing firm helping companies around the world build high-quality, remote teams. Our focus is simple:
quality over quantity
, long-term partnerships, and delivering real value through exceptional talent.
As we continue to scale, we’re looking for a
Mid-Level to
Senior
Recruiter
who can take ownership of roles, deliver consistently high-quality candidates, and contribute to improving how we recruit.
This is not a “fill as many roles as possible” environment. This is a place for recruiters who care about
craft, precision, and long-term impact.
Location:
Remote
Type:
Full-Time (Independent Contractor)
Working Hours:
Primarily aligned with Philippine working hours, with flexibility
Experience Level:
Mid-Level to Senior (7+ years)
Primary Focus:
Digital, Creative, and Marketing Roles (with flexibility across other verticals)
Compensation:
Base Pay (depending on experience) + placement-based incentives
Key Responsibilities
End-to-End Recruitment Delivery:
Own roles from intake to placement, ensuring strong candidate-client alignment
Candidate Assessment & Matchmaking:
Source, screen, interview, and present high-quality candidates
Candidate Relationship Management:
Build and maintain strong candidate relationships throughout the process
Sourcing & Talent Pipeline Development:
Contribute to sourcing strategies and build strong talent pipelines
ATS & Data Management:
Maintain accurate and structured candidate data within the ATS
Market Insights & Talent Intelligence:
Share insights on talent availability, compensation, and hiring trends
Collaboration & Team Support:
Work closely with internal teams to ensure consistent, high-quality outcomes
Operational & Administrative Support:
Ensure smooth execution of recruitment processes and documentation
What We’re Looking For
7+ years in recruitment
Experience with
remote and international hiring
Ability to manage multiple roles independently in a fast-paced environment
Strong interviewing and candidate assessment skills
High attention to detail and structured way of working
Comfortable using ATS systems and recruitment tools
Strong communication skills (written and verbal)
Proactive, accountable, and solutions-oriented mindset
Why Join Bamboo Works
Work with
international clients
across high-growth industries
Be part of a
high-performance, quality-driven team
Take real ownership over your roles and delivery
Flexible remote work environment
Opportunity to grow into
lead or specialized recruitment roles
over time
Recruitment Process
Initial Interview (HR & Recruitment Lead)
Final Interview (Co-Founders)
Location: Cape Town, South Africa
We’re Bamboo Works, a fast-growing international recruitment and staffing firm helping companies around the world build high-quality, remote teams. Our focus is simple:
quality over quantity
, long-term partnerships, and delivering real value through exceptional talent.
As we continue to scale, we’re looking for a
Mid-Level to
Senior
Recruiter
who can take ownership of roles, deliver consistently high-quality candidates, and contribute to improving how we recruit.
This is not a “fill as many roles as possible” environment. This is a place for recruiters who care about
craft, precision, and long-term impact.
Location:
Remote
Type:
Full-Time (Independent Contractor)
Working Hours:
Primarily aligned with Philippine working hours, with flexibility
Experience Level:
Mid-Level to Senior (7+ years)
Primary Focus:
Digital, Creative, and Marketing Roles (with flexibility across other verticals)
Compensation:
Base Pay (depending on experience) + placement-based incentives
Key Responsibilities
End-to-End Recruitment Delivery:
Own roles from intake to placement, ensuring strong candidate-client alignment
Candidate Assessment & Matchmaking:
Source, screen, interview, and present high-quality candidates
Candidate Relationship Management:
Build and maintain strong candidate relationships throughout the process
Sourcing & Talent Pipeline Development:
Contribute to sourcing strategies and build strong talent pipelines
ATS & Data Management:
Maintain accurate and structured candidate data within the ATS
Market Insights & Talent Intelligence:
Share insights on talent availability, compensation, and hiring trends
Collaboration & Team Support:
Work closely with internal teams to ensure consistent, high-quality outcomes
Operational & Administrative Support:
Ensure smooth execution of recruitment processes and documentation
What We’re Looking For
7+ years in recruitment
Experience with
remote and international hiring
Ability to manage multiple roles independently in a fast-paced environment
Strong interviewing and candidate assessment skills
High attention to detail and structured way of working
Comfortable using ATS systems and recruitment tools
Strong communication skills (written and verbal)
Proactive, accountable, and solutions-oriented mindset
Why Join Bamboo Works
Work with
international clients
across high-growth industries
Be part of a
high-performance, quality-driven team
Take real ownership over your roles and delivery
Flexible remote work environment
Opportunity to grow into
lead or specialized recruitment roles
over time
Recruitment Process
Initial Interview (HR & Recruitment Lead)
Final Interview (Co-Founders)
Location: Philippines
Position
Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and
Experience
Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Dominican Republic
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Colombia
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Chile
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Mexico
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Ukraine
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Armenia
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ROLE OVERVIEW
You’ll be LangChain’s first Emerging Talent Recruiter, and you’ll build our intern and new grad program from scratch. Many of the best early-career engineers already build on LangChain and LangGraph. Your job is to hire them first and turn schools, student groups, and campus communities into a lasting pipeline for LangChain.
WHAT YOU’LL DO
- Stand up and scale intern and new grad hiring, starting with engineering.
- Build partnerships with universities, career centers, student groups, and hackathons.
- Own full-cycle recruiting for interns and new grads, grow into supporting full cycle recruiting for other technical teams
- Work with leaders to forecast hiring needs and tie each cohort to company priorities.
- Set up the processes, tools, and metrics we’ll use to track and improve the program.
- Support with talent brand and marketing initiatives.
WHAT YOU’LL NEED
- 4+ years of recruiting experience, including 2+ in university or early-career recruiting at a high-growth company.
- Experience building or scaling an intern or new grad program, with numbers to show for it.
- Strong relationships with universities and outside partners.
- Ability to work independently, run several hiring cycles at once, and make decisions with data.
- Clear communication, including explaining LangChain’s mission to early-career engineers.
NICE TO HAVE
- Experience recruiting engineering, product, or data talent.
- Time at an early-stage or venture-backed startup.
- Experience running campus events, hackathons, or technical programs.
WHAT WE OFFER
- A blank page. You’re our first hire in this role. You decide how we find, hire, and grow early-career talent.
- A product students already use. Many of the engineers you’ll recruit already build with LangChain and LangGraph, so you start with real credibility on campus.
- Room to grow. We’re about 400 people and still growing fast. As the program grows, your scope grows with it.
- A team that moves. We aim high, ship early, and say what we see. You’ll work with recruiters and hiring managers who move quickly and care about the details.
Compensation
- Annual salary range: $135,000- $190,000
- Competitive benefits & equity
- Flexible time off
- monthly stipends for technology and health
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
ГибридSingapore; Coordinate end-to-end interview scheduling across global teams and time zones, ensuring a seamless experience for candidates and interviewers; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоTbilisi, Georgia
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