Location: Intellias
Meet your recruiter
Viktoriia Tochylova
viktoriia.tochylova@intellias.com
https://www.linkedin.com...
Vacancy details
AI/ML Engineering
Machine Learning Engineer
Senior
Bulgaria, Croatia, Poland, Portugal, Spain
Remote
APPLY NOW
REFER A FRIEND
Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow!
What project we have for you
Join a transformative data and AI platform initiative aimed at modernizing enterprise-scale capabilities and enabling real-time decision-making. This project delivers a comprehensive roadmap covering AI, MLOps, data governance, and platform scalability, supporting a shift towards data-first operations and intelligent automation.
What you will do
Lead the ideation, design, and execution of AI proofs-of-concept and end-to-end machine learning systems, from research and experimentation through to scalable production deployment.
Develop and implement machine learning and AI systems across domains including Computer Vision, NLP, and Generative AI, solving complex business and product challenges.
Collaborate cross-functionally with engineering, product management, and business stakeholders to translate business objectives into scalable AI-driven capabilities and production-ready solutions.
Architect and maintain production-grade AI systems across the full lifecycle, including data ingestion, feature engineering, model training, retrieval pipelines, orchestration layers, deployment, evaluation, and monitoring.
Design and implement Retrieval-Augmented Generation (RAG) pipelines, semantic search systems, and multi-agent workflows, selecting appropriate architectures based on performance, latency, cost, and compliance constraints.
Design evaluation frameworks for machine learning and generative AI systems, including offline evaluation, human-in-the-loop validation, automated scoring, and production monitoring.
Optimize AI systems for scalability, latency, and cost efficiency, including batching, caching, quantization, and model selection strategies.
Design and apply advanced mathematical models and statistical methods to analyze large, multi-modal datasets, including time series, classification, regression, and representation learning tasks.
Collaborate on AI architecture decisions and contribute to technical roadmap planning, identifying high-impact opportunities for AI adoption across the organization.
Mentor and provide technical guidance to junior ML engineers and data scientists, promoting engineering best practices and a culture of continuous learning.
Stay current with emerging research, tools, and architectures in AI and machine learning, proactively evaluating and introducing relevant advancements.
What you need for this
Required skills:
5+ years of hands-on experience in machine learning, AI research, or data science, with a proven track record of delivering production-grade ML solutions.
Master’s or Ph.D. in Computer Science, Data Science, Machine Learning, or a related quantitative field.
Strong expertise across core ML disciplines including supervised and unsupervised learning, time series modeling, classification, regression, and model evaluation.
Deep hands-on experience developing production systems in Computer Vision, NLP, and Generative AI.
Strong experience building LLM-based applications, including RAG pipelines, agentic workflows, semantic search, and tool-using AI systems.
Experience designing evaluation frameworks for generative AI systems, including prompt evaluation, hallucination detection, and performance monitoring.
Proficiency in Python and modern ML ecosystem including PyTorch, TensorFlow, Hugging Face, NumPy, Pandas, and scikit-learn.
Experience with modern LLM orchestration and serving frameworks such as LangChain, LlamaIndex, DSPy, Haystack, or equivalent.
Experience deploying and scaling AI systems on cloud platforms (AWS, Azure, or GCP), including managed ML services and containerized deployments.
Experience building and maintaining end-to-end ML pipelines, including data processing, model training, deployment, and monitoring.
Understanding of responsible AI principles, including bias mitigation, safety guardrails, and governance considerations.
Proficiency with version control (Git) and software engineering best practices for collaborative ML development.
Excellent communication skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.
Will be a plus:
Experience with MLOps tooling and workflows, including MLflow, Apache Airflow, Terraform, and CI/CD pipelines for model deployment.
Experience with model serving and inference optimization tools such as vLLM.
Experience working with feature stores, real-time data pipelines, or streaming AI systems.
Experience with distributed training or large-scale model training frameworks.
Experience with multimodal AI systems (vision-language models, audio-text, document AI).
Experience with fine-tuning large language models or parameter-efficient training techniques (LoRA, PEFT, etc.).
Experience contributing to open-source ML projects or publications in peer-reviewed venues.
An Associate, Professional or Specialty-level certification from one of our strategic technology partners — AWS, Microsoft, Google, Databricks or Anthropic — aligned with your tech stack.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Location: Intellias
Meet your recruiter
Khrystyna Derpak
khrystyna.derpak@intellias.com
https://www.linkedin.com...
Vacancy details
AI/ML Engineering
Machine Learning Engineer
Senior
Bulgaria, Croatia, Poland
Remote
APPLY NOW
REFER A FRIEND
We are seeking a AI Engineer to transition our AI capabilities from “prototype” to “production.” In this role, you will not just experiment with models; you will architect robust Agentic Systems that can plan, reason, and execute complex workflows autonomously for a wide variety of business user needs while experimenting with cutting-edge models and tools to push the boundaries of what’s possible.
The ideal candidate is a
forward-thinking engineer
who thrives on hands-on experimentation with AI models and frameworks, learns quickly, and is naturally curious. You will collaborate closely with product managers, business partners, and platform teams to deliver high-value AI agents that solve real-world problems across the enterprise.
What project we have for you
Client is a leading multi-brand technology solutions provider to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, Client was founded in 1984 and employs approximately 10,000 coworkers. For the trailing twelve months ended September 30, 2020, the company generated Net sales over $18 billion.
Broad array of offerings range from hardware and software to integrated IT solutions such as security, cloud, data center and networking
What you will do
Agentic Engineering & Orchestration
Workflow Design: Architect complex, multi-agent workflows using Microsoft AI tech stack. Design, Develop and Deploy agents to handle loops, interruptions, and human-in-the-loop interventions.
Tool Use & Function Calling: Build reliable “tool layers” that allow LLMs to safely interact with internal APIs, databases, and third-party SaaS platforms (e.g., SalesForce, Workday, ServiceNow etc.)
State Management: Design persistence layers to manage agent memory, conversational history, and context windows efficiently.
Advanced Data & RAG Strategy
Retrieval Pipelines: Build production-grade data retrieval and integration systems. Optimize vector indexing, document chunking, and re-ranking algorithms to ensure high-precision context retrieval.
Data Quality: Collaborate with Data Engineers to curate “Golden Datasets” for agent consumption
LLMOps, Evaluation & Quality
Automated Evaluation: Build CI/CD pipelines for AI that include “LLM-as-a-Judge” testing. Leverage frameworks to score agent outputs for accuracy, hallucination, and safety before deployment.
Observability: Instrument applications with tracing tools to visualize agent reasoning chains, monitor latency, and debug failures in production.
Cost Optimization: Monitor token usage and latency, optimizing prompt density and caching strategies to maintain high performance at sustainable costs.
Innovation & Collaboration
Prototyping to Production: Rapidly validate new ideas using state-of-the-art models, then refactor successful prototypes into maintainable, tested production code.
Standards Adoption: Stay ahead of the curve by evaluating emerging technologies to standardize agent connectivity.
What you need for this
Core Engineering
Bachelor’s degree and 5 years of software engineering experience, with exposure to AI/ML applications OR 9 years of software engineering experience, with exposure to AI/ML applications.
Programming:
Strong hands-on experience with Python for AI/LLM application development.
Agentic AI:
Hands-on experience designing and building AI agents / Agentic AI solutions.
LLM APIs:
Experience integrating and working with LLM model APIs (e.g., OpenAI, Azure OpenAI, Anthropic, Gemini).
AI Specialization
2+ years specifically building with LLMs, with deep familiarity in:
Orchestration:
LangChain, LangGraph, or similar state-based frameworks.
Vector DBs:
Pinecone, Weaviate, or pgvector.
Prompt Engineering:
Advanced techniques (Chain-of-Thought, ReAct, Few-Shot).
Production Mindset: Experience not just building demos, but operating them. You know how to handle rate limits, context window overflows, and non-deterministic errors.
Soft Skills: Ability to explain “probabilistic software” to non-technical stakeholders—managing expectations that agents are never 100% accurate, but can be 100% useful.
Communication: Excellent communication skills, with experience in documenting technical designs, sharing insights, and enabling team knowledge transfer.
Nice to Have
Microsoft Foundry
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Задачи:
— Встраивать проверки безопасности в CI/CD, включая анализ кода, зависимостей, контейнерных образов и поиск секретов.
— Настраивать проверки так, чтобы команда получала полезные результаты без избытка ложных срабатываний.
— Обеспечивать безопасность Linux, Docker, Kubernetes и облачной инфраструктуры.
— Управлять секретами, правами доступа и конфигурациями окружений.
— Выявлять уязвимости, оценивать их критичность и помогать командам устранять риски.
— Проверять Infrastructure as Code и разрабатывать безопасные шаблоны развёртывания.
— Участвовать в разборе инцидентов и улучшать мониторинг событий безопасности.
— Документировать решения и помогать разработчикам применять безопасные практики.
Требования:
— Практический опыт в DevSecOps либо опыт DevOps/SRE с задачами информационной безопасности.
— Уверенное знание Linux, сетевых технологий, HTTP/HTTPS, TLS и принципов разграничения доступа.
— Опыт работы с Docker, Kubernetes и одной из систем CI/CD: GitLab CI, GitHub Actions, Jenkins или аналогами.
— Владение Terraform и/или Ansible.
— Понимание SAST, DAST, SCA, сканирования контейнеров и подходов к управлению уязвимостями.
— Навыки автоматизации на Python, Bash или Go.
— Умение объяснять риски и предлагать практически выполнимые решения.
Будет плюсом:
— Опыт с Vault, Trivy, Semgrep, SonarQube, OWASP ZAP или аналогичными инструментами.
— Знание AWS, Azure, GCP либо других облачных платформ.
— Опыт настройки политик Kubernetes, OPA/Kyverno, Falco.
— Знакомство с SBOM, подписанием артефактов и безопасностью цепочки поставки ПО.
— Опыт моделирования угроз и участия в реагировании на инциденты.
УдалённоseniorРоссия
Не хотите искать каждый день?
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Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Lisbon, Portugal
About the Department
The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.
About the role
Do you love solving complex technical issues and interacting with people? Are you passionate about providing premium-level support to customers and are a standout colleague? Cloudflare is seeking an experienced
Technical Support Engineer for Zero Trust
to join our team. You will work with our largest and most technically sophisticated customers on a variety of technical support issues to ensure they can deploy and operate Cloudflare's Zero Trust solutions with confidence.
Responsibilities
Serve as a trusted technical advisor, providing advanced support for enterprise customers using Cloudflare’s Zero Trust platform, including products like Access, Gateway, Cloudflare Tunnels, Cloudflare WAN and the Cloudflare One client (formerly known as Cloudflare WARP client).
Troubleshoot and resolve complex technical issues related to identity, device security, and secure application access.
Communicating and working directly with the customers via phone, video conference (ie Zoom, Google Meet), chat and tickets in Salesforce
Work directly with customers to diagnose and remediate configuration and integration challenges with authentication protocols (e.g., SSO, SAML, OIDC) and network security settings.
Create and maintain knowledge base articles, technical guides, and troubleshooting documentation for internal and customer use.
Partner with Cloudflare’s Product, Engineering, and Security teams to escalate and resolve advanced customer issues.
Provide feedback based on customer interactions to drive product improvements and ensure alignment with user needs.
Assist customers in identifying and responding to security incidents, leveraging Cloudflare’s threat intelligence and security tools.
Desirable Skills, Knowledge, and Experience
Availability to work the weekend shift (Saturday & Sunday)
You have a minimum of 3 years experience working as a Support Engineer / Sr. Support Engineer supporting networking or web security products.
Exceptional troubleshooting and problem-solving skills, with the ability to simplify complex concepts for customers.
Strong customer service orientation and communication skills, both written and verbal.
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
You have experience supporting and troubleshooting multi-factor mechanisms (TOTP, SMS, FIDO, U2F, WebAuth, EMAIL, Push MFA, etc).
Hands-on experience with identity and access management (IdP, IAM, SCIM) systems, such as Okta, Microsoft Entra, Ping, etc. Strong knowledge of authentication protocols (SAML, OIDC)
Proficiency in networking fundamentals, including DNS, VPNs, firewalls, and traffic routing.
Experience supporting cloud platforms (AWS, Azure, GCP) and SaaS application integrations.
You have worked with PostgreSQL, MySQL, MS SQL or other database servers.
Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field (or equivalent experience). This may also include specialized bootcamps.
Relevant certifications such as Cloudflare Certified Zero Trust Specialist, CISSP, or CCSP.
Experience with building projects on Cloudflare or using Cloudflare Products.
Compensation
For Portugal based hires: Estimated annual salary is between €37,000 - €51,000.
Equity
This role is eligible to participate in Cloudflare's equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Redwood City, CA, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
Metadata is a key component of the Box Content Cloud, enabling customers to add additional context to their files and transforming them into actionable content. In the current iteration, it's used to organize, discover, annotate, secure, and retain content. Metadata Platform adoption continues to grow exponentially as more Box products, like Shield, Relay, Sign, Governance, etc, rely on it internally and as our customers continue to build custom applications leveraging it.
But, we've only scratched the surface of what's possible. That's where you come in!
As we embark on the mission to deliver a next-generation Metadata Platform, we're looking for a Senior Engineer to join us and play a pivotal role. You'll have the opportunity to work with a small team of talented, collaborative, and fun engineers, solving some of the toughest challenges, as we build out the future of content management in the cloud. The work you do will have an immediate and lasting impact on the productivity of millions of users, at some of the most important enterprises of our time.
WHAT YOU'LL DO
Lead design and implementation efforts for new components of our platform, from the ground up.
Design and implement scalable services with a focus on reliability, observability, operability and efficiency.
Work with cutting-edge technologies like Kubernetes, Docker, BigTable, and Istio.
Be heavily involved in setting the platform vision and defining feature roadmaps.
Mentor other engineers and contribute to team growth and development.
Strengthen engineering processes, principles, and culture within the team and across Box, by championing a culture of learning, continuous improvement, and blameless retrospection.
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
Required skills:
You have at least 4+ years of professional software development experience.
You have extensive experience deploying and operating microservices in a cloud environment.
You have a proven track record of building services and/or tooling in one or more languages (e.g., Java, Go, Scala, Python).
You have experience working with message queues and/or streaming data systems like Kafka/PubSub.
Preferred skills:
Experience with Google Cloud Platform (GCP), Amazon Web Service (AWS) or Azure.
Experience deploying and operating microservices on Kubernetes.
Head-over-heels about this role — but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$198,500
—
$248,000 USD
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
As a
Manager, Customer Success
, you will lead a North America-based team that helps customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership.
You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes.
Reporting to the
Director of Customer Success,
, you will coach Customer Success Managers and Customer Success Architects to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works.
This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation.
What you'll do
Lead
a team of Customer Success Managers and Customer Success Architects focused on customer adoption, account health, customer satisfaction, and advocacy.
Coach
team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution.
Partner
with the Director of Customer Success to define team goals, clarify responsibilities, and align priorities with company direction.
Manage
resource assignments, staffing levels, and hiring activity to support team coverage and customer needs.
Develop
senior-level relationships with customers and support the team in building trusted advisor partnerships.
Collaborate
with Sales, Product Management, Engineering, Professional Services, and other internal teams to create a consistent customer experience.
Support
customers during escalations by working with other leaders to coordinate clear, effective responses.
Improve
the processes and tools used by the team and oversee initiatives tied to objectives and key results.
What you'll bring
Experience
leading customer-facing teams in software, technology, consulting, sales, or customer success environments.
Ability
to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals.
Knowledge
of software development lifecycle practices, related tools, and agile or DevOps ways of working.
Familiarity
with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.
Skill
in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities.
Capability
to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders.
Willingness
to travel occasionally for customer meetings and team events, as needed.
Strength
in communication, coaching, feedback, delegation, planning, and process improvement.
Warmth and care
in your leadership approach—able to coach with empathy and build trust on a human level.
Interest
in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions.
About the team
On the
Customer Success
team, we are accountable for customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab.
We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners.
In this role, you will manage a team in
North America
while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$124,800
—
$210,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
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Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE ROLE
We're hiring our first Revenue Manager to own revenue accounting end to end: how we recognize it, how we close it, and the systems that produce it. You'll report to our Controller and work closely with rev ops, sales, legal, and FP&A.
We sell through self-serve, enterprise contracts, and on marketplaces, with a mix of subscription, consumption, and self-hosted pricing as well as professional services. That mix makes revenue interesting. Prepaid credits, commits, overages, and multi-element deals all need clear policy and systems that get them right every month.
This is a hands-on role. You'll write the accounting memos and also own how Salesforce, Metronome, and our ERP fit together so the numbers tie without a spreadsheet in the middle. We want someone who leans into AI. You'll use AI tools and agents to automate reconciliations, draft memos, and review contracts, and you'll help set how the rest of the accounting team works with them.
WHAT YOU'LL DO
REVENUE RECOGNITION AND POLICY
- Own ASC 606 for every way we sell: subscription, consumption, self-hosted licenses, and marketplace
- Write and maintain technical accounting memos and our revenue policy
- Build and maintain our standalone selling price (SSP) analysis and run allocations on multi-element deals
- Set the treatment for prepaid credits, commits, rollover, overages, breakage, and promotional credits
- Set revenue positions for new AI and consumption products, and track partner and marketplace economics as those models evolve
- Review deals before signature and advise sales and rev ops on how terms affect revenue
CLOSE AND REPORTING
- Run the monthly revenue close: usage revenue, deferred revenue, contract assets, and unbilled AR, with rollforwards and reconciliations
- Reconcile usage data, Metronome, Salesforce, and the GL every month
- Own the allowance for credit losses, from methodology through the audit memo, with collections and sales
- Produce revenue and deferred revenue flux analysis, RPO, and disaggregation, and present results in quarterly close reviews
- Partner with FP&A to tie ARR and usage metrics to GAAP revenue
- Own commission capitalization under ASC 340-40
- Support special projects like new pricing launches and products
SYSTEMS
- Own the revenue data flow from Salesforce to Metronome to our ERP and revenue subledger
- Design revenue rules and configuration in our AI-native ERP, and review its output rather than rebuild it in spreadsheets
- Lead requirements, testing, and parallel runs for new systems, products, and pricing launches
- Build automated reconciliations, controls, and AI agents so the close scales with the business
AUDIT AND CONTROLS
- Own revenue for the annual audit: PBCs, memos, and walkthroughs
- Design revenue controls that would hold up to a SOX-level review
WHAT WE'RE LOOKING FOR
- 6 to 9 years of accounting experience, including 2+ years in public accounting (Big 4 or national firm) with technology clients
- 3+ years owning revenue accounting in-house at a high-growth software company, ideally with usage- or consumption-based pricing
- CPA preferred
- Deep, hands-on ASC 606 knowledge, including complex and non-standard arrangements: you've written the memos, built an SSP analysis, and defended your conclusions to auditors
- Business ownership of at least one revenue or billing system implementation, from requirements and data mapping through testing, parallel runs, and go-live
- A track record of replacing a manual process with an automated one
- Experience closing revenue under audit at a pre-IPO or public company
- You lean into AI. You already use AI tools or agents in your own work, can show where they made your close faster or more accurate, and want to build a revenue function that runs AI-first
- Clear writing and judgment. You can explain a revenue conclusion to a sales leader in two sentences and to an auditor in two pages
NICE TO HAVE
- Experience with Metronome, Stripe Billing, or a similar usage-billing platform
- Experience with AI-native or modern ERPs, or NetSuite ARM, Zuora Revenue, or RightRev
- Accounting for self-hosted or on-prem software licenses alongside SaaS
- Cloud marketplace sales (AWS, GCP, Azure), including private offers
- IPO readiness or first-year SOX experience
- Experience at an AI, developer tools, or infrastructure company
- Built a revenue function or close process from scratch
Salary: $150,000-$180,000
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
E2B is looking for a Backend Software Engineer Enterprise to develop and operate Go-based orchestration services and reliable deployment workflows for customer cloud environments.
Location: India
ubject Matter Expert - Infrastructure as Code & DevOps Automation
Position Summary
We seek an experienced IT Automation Specialist to lead infrastructure automation initiatives across our enterprise environment. As a subject matter expert, you will design, implement, and maintain scalable automation solutions using industry-leading tools including Terraform, OpenTofu, Ansible, AWX/Tower, and advanced DevOps platforms. This role combines hands-on technical expertise with strategic thinking to drive infrastructure modernization and operational efficiency.
Key Responsibilities
Design and implement Infrastructure as Code (IaC) solutions using Terraform and OpenTofu for cloud and on-premises infrastructure provisioning
Develop and maintain Ansible playbooks and roles for configuration management, application deployment, and system patching across heterogeneous environments
Architect and optimize Ansible Tower/AWX implementations for enterprise-scale automation, including RBAC, credential management, and workflow orchestration
Lead adoption of agentic AI capabilities to automate decision-making processes and reduce manual operational overhead
Establish the best automation practices, standards, and frameworks; conduct code reviews for infrastructure automation projects
Troubleshoot and resolve complex automation issues; provide technical documentation for knowledge transfer to other teams
Integrate automation solutions with CI/CD pipelines, monitoring systems, and ticketing platforms
Document technical architecture, runbooks, and operational procedures for all automation systems
Evaluate and recommend new automation tools and technologies that improve efficiency and reduce operational risk
Collaborate with cross-functional teams (Cloud, Infrastructure, Security) to embed automation across IT operations
Requirements
Required Qualifications
5+ years of IT infrastructure and systems administration experience
Expert-level proficiency with Terraform and/or OpenTofu; demonstrated ability to manage complex infrastructure states
Advanced expertise in Ansible; proven experience in designing and maintaining Ansible Tower or AWX in production environments
Strong Python programming skills; ability to write custom modules, plugins, and automation scripts
Deep understanding of DevOps principles, CI/CD pipelines, and infrastructure-as-code best practices
Experience with public cloud platforms (Azure, GCP) and hybrid/on-premises infrastructure
Knowledge of version control systems (Git) and collaborative development workflows
Strong troubleshooting and problem-solving abilities with demonstrated experience resolving production incidents
Excellent communication skills; ability to translate complex technical concepts for non-technical stakeholders
Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience
Preferred Qualifications
Hands-on experience implementing and managing agentic AI solutions for IT operations automation
Experience with advanced Ansible Tower features (workflows, dynamic inventory, LDAP/SAML integration)
Familiarity with configuration management databases (CMDB) and ServiceNow integrations
Knowledge of GitOps methodologies and tools (ArgoCD, Flux)
Certifications such as HashiCorp Certified Terraform Associate, Ansible Specialist, or equivalent cloud/infrastructure certifications
Open-source project contributions or demonstrated thought leadership in the infrastructure automation community
Technical Skills Matrix
IaC: Terraform, OpenTofu, CloudFormation | Expert
Config Management: Ansible, Ansible Tower, AWX | Expert
Agentic AI: LLM orchestration, AI-driven automation, prompt engineering | Intermediate+
Languages: Python, Bash, Go, HCL, PowerShell | Advanced
Cloud: AWS, Azure, GCP, hybrid infrastructure | Advanced
Languages: Python, Bash, Go, HCL, PowerShell | Advanced
Why This Role Matters
Automation is at the heart of our IT modernization strategy. In this role, you'll drive repeatability, reduce manual toil, and enable self-service capabilities across our infrastructure. You'll work with cutting-edge technologies including emerging agentic AI solutions, and your expertise will directly impact how efficiently we deliver infrastructure services to our clients.
Equal Opportunity Statement
We are an equal opportunity employer committed to fostering an inclusive, supportive workplace free from discrimination. We celebrate diversity and are dedicated to creating an environment where all employees feel valued and respected
Location: Brazil; Argentina; Colombia; Mexico; Chile; Costa Rica
Subject Matter Expert - Infrastructure as Code & DevOps Automation
Position Summary
We seek an experienced IT Automation Specialist to lead infrastructure automation initiatives across our enterprise environment. As a subject matter expert, you will design, implement, and maintain scalable automation solutions using industry-leading tools including Terraform, OpenTofu, Ansible, AWX/Tower, and advanced DevOps platforms. This role combines hands-on technical expertise with strategic thinking to drive infrastructure modernization and operational efficiency.
Key Responsibilities
Design and implement Infrastructure as Code (IaC) solutions using Terraform and OpenTofu for cloud and on-premises infrastructure provisioning
Develop and maintain Ansible playbooks and roles for configuration management, application deployment, and system patching across heterogeneous environments
Architect and optimize Ansible Tower/AWX implementations for enterprise-scale automation, including RBAC, credential management, and workflow orchestration
Lead adoption of agentic AI capabilities to automate decision-making processes and reduce manual operational overhead
Establish the best automation practices, standards, and frameworks; conduct code reviews for infrastructure automation projects
Troubleshoot and resolve complex automation issues; provide technical documentation for knowledge transfer to other teams
Integrate automation solutions with CI/CD pipelines, monitoring systems, and ticketing platforms
Document technical architecture, runbooks, and operational procedures for all automation systems
Evaluate and recommend new automation tools and technologies that improve efficiency and reduce operational risk
Collaborate with cross-functional teams (Cloud, Infrastructure, Security) to embed automation across IT operations
Requirements
Required Qualifications
5+ years of IT infrastructure and systems administration experience
Expert-level proficiency with Terraform and/or OpenTofu; demonstrated ability to manage complex infrastructure states
Advanced expertise in Ansible; proven experience in designing and maintaining Ansible Tower or AWX in production environments
Strong Python programming skills; ability to write custom modules, plugins, and automation scripts
Deep understanding of DevOps principles, CI/CD pipelines, and infrastructure-as-code best practices
Experience with public cloud platforms (Azure, GCP) and hybrid/on-premises infrastructure
Knowledge of version control systems (Git) and collaborative development workflows
Strong troubleshooting and problem-solving abilities with demonstrated experience resolving production incidents
Excellent communication skills; ability to translate complex technical concepts for non-technical stakeholders
Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience
Preferred Qualifications
Hands-on experience implementing and managing agentic AI solutions for IT operations automation
Experience with advanced Ansible Tower features (workflows, dynamic inventory, LDAP/SAML integration)
Familiarity with configuration management databases (CMDB) and ServiceNow integrations
Knowledge of GitOps methodologies and tools (ArgoCD, Flux)
Certifications such as HashiCorp Certified Terraform Associate, Ansible Specialist, or equivalent cloud/infrastructure certifications
Open-source project contributions or demonstrated thought leadership in the infrastructure automation community
Technical Skills Matrix
IaC: Terraform, OpenTofu, CloudFormation | Expert
Config Management: Ansible, Ansible Tower, AWX | Expert
Agentic AI: LLM orchestration, AI-driven automation, prompt engineering | Intermediate+
Languages: Python, Bash, Go, HCL, PowerShell | Advanced
Cloud: AWS, Azure, GCP, hybrid infrastructure | Advanced
Languages: Python, Bash, Go, HCL, PowerShell | Advanced
Why This Role Matters
Automation is at the heart of our IT modernization strategy. In this role, you'll drive repeatability, reduce manual toil, and enable self-service capabilities across our infrastructure. You'll work with cutting-edge technologies including emerging agentic AI solutions, and your expertise will directly impact how efficiently we deliver infrastructure services to our clients.
Equal Opportunity Statement
We are an equal opportunity employer committed to fostering an inclusive, supportive workplace free from discrimination. We celebrate diversity and are dedicated to creating an environment where all employees feel valued and respected
Location: Almaty, Kazakhstan; Astana, Kazakhstan; Dnipro, Ukraine; Kharkiv, Ukraine; Kyiv, Ukraine; Lviv, Ukraine; Odesa, Ukraine; Remote.KZ, Kazakhstan
We are looking for a motivated Information Security Specialist Intern to support the InfoSec team with vulnerability management, risk assessments, compliance tasks, and security assurance activities while building practical cybersecurity experience.
This project gives you hands on exposure to core cybersecurity practices in a professional InfoSec team. You will contribute to vulnerability management, compliance support, and risk assessment activities while learning from experienced security specialists.
Support vulnerability management activities by reviewing scan results and tracking remediation
Follow up with system owners on remediation progress
Help prepare responses to client and vendor security questionnaires
Assist with risk assessments of tools vendors and internal processes
Help maintain security documentation including policies guidelines checklists and audit evidence
Support compliance activities such as SOC 2 by collecting and organizing audit evidence
Monitor security advisories and CVEs and help assess their relevance to the environment
Understanding of cybersecurity concepts including the CIA triad vulnerabilities threats risk and access control
Familiarity with networking operating systems and web application basics
Interest in security frameworks and standards including ISO 27001 SOC 2 NIST and OWASP
Good written and spoken English
Hands on experience with vulnerability scanners including Nessus OpenVAS or Qualys
Knowledge of CVSS and vulnerability prioritization
Basic scripting skills in Python PowerShell or Bash
Cloud basics in AWS Azure or GCP
Security certifications or courses such as Security+ CEH or similar
Location: London, UK
DataArt’s Travel, Transportation & Hospitality Practice is looking for a client-facing professional. The role connects advanced AI tools to real business impact and involves working with client account teams and the AI + Data Lab across 50+ active travel accounts to find high-value use cases, prototype fast, validate with stakeholders, and drive adoption from C-suite to delivery teams.
The role covers the journey from prototype to production. You will define how solution quality is measured once a solution is live and design for the controls enterprise clients operate under.
Lead ideation and scoping of AI and ML proofs of concept with client account leaders
Prototype AI features such as copilots, NLP services, and recommender systems
Own the full lifecycle from internal demo and stakeholder validation to client presentation and the path to production
Direct internal teams to execute with clarity, velocity, and alignment
Build GenAI applications using RAG variations, agentic and hybrid models, cloud AI services, LLM APIs, vector search, and agentic SDKs
Integrate AI solutions with Snowflake and Databricks
Define how solution quality is measured in production through evaluation sets, accuracy checks, groundedness checks, drift detection, human in the loop checkpoints, and audit records
Define reusable AI building blocks and travel specific agent scaffolds for internal delivery practices
Shape internal best practice for GenAI across delivery
Embed AI into client products and operations for personalization, crew operations, service automation, disruption handling, post booking servicing, reconciliation, and refunds
Run workshops with client teams and business leaders
Act as a translator and evangelist for responsible AI adoption and ROI
Hands on experience with AI services from at least one major cloud such as Azure, AWS, or GCP
Experience designing and implementing RAG based applications
Experience taking AI solutions beyond pilot into production
Experience validating AI solution performance before go live and monitoring it after release
Practical understanding of AI evaluation including defining workflow correctness, building test sets, and measuring accuracy and groundedness
Strong background with Snowflake and or Databricks for data engineering and AI pipelines
Proven success leading client facing proofs of concept or MVPs from inception to delivery at Director level or above
Ability to turn ambiguous business goals into scoped, testable, and scalable initiatives
Fluency in open source versus commercial model tradeoffs and cost efficient architecture
Prior exposure to the travel, transportation, or hospitality sector
Experience with vector databases
Experience with context engineering
Experience with orchestration frameworks such as LangChain or Semantic Kernel
Familiarity with fine tuning and understanding of when it is worth the effort
Experience with agentic loop engineering
Experience with AI observability or evaluation tooling
Awareness of responsible AI practices including fairness, explainability, and usage boundaries
Location: Egypt
ABOUT CINCOM
Cincom builds and supports enterprise software used by organisations across EMEA, with three main product lines: CPQ, Eloquence (customer communications management) and Smalltalk. Our customers run our products on their own infrastructure and, increasingly, hosted and managed by Cincom in the cloud. We are reorganising engineering, delivery and support so customers get one consistent, well-run service whatever they buy and however it is deployed.
PURPOSE OF THE ROLE
You will run Cincom’s hosted customer estate day to day, making sure every hosted customer gets a secure, reliable and cost-controlled service. You will manage our cloud services for those customers, build and configure their environments to our reference designs, and work closely with our Kubernetes Engineer, who will move into your team once the structure is finalised.
Hosted Services is part of our new Support function, which is building a professional 24/7 service across all our products. You will work closely with the Principal Infrastructure Architect, who owns the reference designs and sizing, and with the product DevOps teams.
KEY RESPONSIBILITIES
Run the hosted estate
Own the day-to-day operation of hosted customer environments: patching, backups, monitoring, capacity and change.
Act as the senior escalation point for hosting incidents, and drive them to resolution with the product teams where needed.
Run disaster recovery tests on schedule and fix what they find.
Keep runbooks and operational documentation current.
Cloud services and cost
Manage our cloud subscriptions and services for hosted customers, mainly Azure.
Track and control cloud spend for each customer, and flag cost or capacity issues early.
Manage reserved capacity, renewals and cloud provider support cases, working with the Principal Infrastructure Architect and Finance on commercial decisions.
Build and configure
Build and configure new customer environments to approved reference architectures, using infrastructure as code.
Work with the Kubernetes Engineer to run and improve our container platform.
Set up test environments, and support the Principal Infrastructure Architect and product teams in performance-testing configurations for hosted and on-premise deployments.
Customers
Be the technical contact for hosted customers on their environment, availability and service levels.
Report on availability, incidents and performance against hosting service levels.
Onboard new hosted customers smoothly, working with Delivery and Client Success.
Lead and improve
Lead and develop the Kubernetes Engineer once the Hosted Services structure is finalised. Until then, the Kubernetes Engineer sits in the Eloquence product engineering team and you will work closely with them.
Automate repetitive work, and improve monitoring and alerting.
Provide evidence and controls for ISO 27001 and SOC 2 certification, working with our process and compliance lead.
Requirements
Essential
Several years running production customer environments in Azure, at a software vendor or managed service provider (AZ-104 or equivalent level).
Hands-on infrastructure as code, using Terraform, Bicep or similar.
Working experience with Kubernetes and containers, ideally Azure Kubernetes Service.
Strong Windows and Linux server administration, plus relational databases (for example SQL Server, Oracle or PostgreSQL).
Backup, disaster recovery and monitoring tooling in practice, not just in theory.
Comfortable talking to customers about their service, and calm under incident pressure.
Able to work effectively as part of a remote team spread across time zones.
Desirable
Experience of performance or load testing tools.
Cloud cost management or FinOps experience.
Experience in an ITIL-based support organisation, and in ISO 27001 or SOC 2 environments.
Some experience leading or mentoring an engineer.
WHAT SUCCESS LOOKS LIKE IN THE FIRST 12 MONTHS
Hosting service levels met and reported to every hosted customer.
Patching and backups on schedule across the estate, with disaster recovery tested and documented.
Cloud spend known for each customer, with no surprises.
New customer environments built through infrastructure as code, to reference designs.
Fewer repeat incidents, and runbooks the wider Support team can use.
Benefits
Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law)
Full-time role
Availability for occasional short travels
Payment in USD
Equipment provided by the company
Contractor fee range - $2,500–$3,500 USD per month
Equal Opportunity Employer
PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
AI Use Disclosure
During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights.
This job posting is for an existing vacancy.
Location: Egypt
ABOUT CINCOM
Cincom builds and supports enterprise software used by organisations globally, with three main product lines CPQ, Eloquence and Smalltalk. Our customers run our products on their own provided infrastructure and, increasingly, hosted and managed by Cincom in the cloud. We are reorganising engineering, delivery and support so customers get one consistent, well-run service whatever they buy and however it is deployed.
PURPOSE OF THE ROLE
Our product engineering teams own how our software is built. We need one owner who works with the product teams to determine what it runs on, specifically, the infrastructure and deployment design for every product, whether Cincom hosts it in the cloud or the customer runs it on their own hardware.
When a customer or colleague asks what hardware or cloud capacity a deployment needs for a given volume, how it should be laid out, or what it will cost to run, the Principal Infrastructure Architect provides the answer or options and stands behind it.
This is a hands-on role: you will design configurations, build them, test them with the product teams, and get into the detail when things go wrong.
HOW THE ROLE WORKS
A few points to be clear on:
You own infrastructure and deployment design, not software design. Application architecture stays with the individual product engineering teams; you work with them to understand how each product behaves under load and what it needs from the infrastructure.
You cover both Cincom-hosted and customer on-premise deployments. Hosting operations (patching, backups, monitoring, incidents) sit in Support with the Hosting Engineers, who build to your designs.
You set the direction for our cloud infrastructure and its commercials. Day-to-day subscription and cost management sits with the Hosting Engineers; you own the strategy, the provider relationship and the cost model behind our hosted pricing.
You work alongside our Principal AI Architect on the infrastructure our AI services need, including hardware for models we host locally as well as cloud capacity.
You support Sales, Pre-Sales and Client Success on key deals and accounts, so customers get one credible answer from Cincom on how to deploy and size our products.
You will create and maintain a standard, simple to use, sizing guide/calculator, to be used for all “standard” deployment requests
KEY RESPONSIBILITIES
Infrastructure and deployment design
Define and maintain reference deployment designs for each product, for cloud-hosted and on-premise: including servers/VMs, storage, networking, virtualisation, containers and databases.
Design for availability and resilience: high availability, load balancing, failover and disaster recovery.
Review and sign off infrastructure design for each customer deployment and any significant change to it.
Own the design of our Kubernetes and container platform and decide where containerised deployment fits and where it does not.
Sizing and performance
Build and own an infrastructure sizing model for each product, starting with Eloquence and CPQ, that turns customer volumes and workload mix, online, batch and on-demand use for Eloquence and Model execution, quotation production and Analytics for CPQ, into the hardware or cloud capacity needed.
Own repeatable performance tests of deployment configurations with each product team and use the results to validate and improve the sizing models.
Turn the models into clear sizing guidance that Sales, Delivery and customers can use with confidence.
Investigate infrastructure-related performance problems in live customer environments when escalated.
Cloud infrastructure and commercials
Set our cloud infrastructure strategy, with Azure as today’s primary platform and managing any migration from Enavate hosting to Azure
Own the relationship with our cloud providers and lead negotiations on commitments and reserved capacity with key stakeholders.
Build the cost-to-serve model for hosted customers, so we price hosting and volume-based licensing on real numbers.
Specify hardware and capacity for any infrastructure Cincom runs itself, including for locally hosted AI models.
Customers and pre-sales
Act as the senior voice with key customers and prospects on infrastructure, sizing, resilience and deployment choices.
Support RFIs, RFPs and security questionnaires with accurate, reusable infrastructure content.
Process and compliance
Work with our process and compliance lead so our infrastructure and deployment designs support ISO 27001 and SOC 2 certification in 2027 and our obligations under the EU Cyber Resilience Act.
Help build the Drata knowledge base for responses to compliance and security questionnaires
Requirements
Essential
Senior infrastructure architecture experience at an enterprise software vendor, managed service provider or large IT organisation, covering both on-premise and cloud.
A proven record of sizing and performance-testing infrastructure for enterprise applications, including capacity modelling from real workload data.
Deep knowledge of servers, storage, networking and virtualisation (for example VMware or Hyper-V), and of database infrastructure.
Strong Azure infrastructure experience (AZ-305 or equivalent level), with working knowledge of AWS.
Hands-on experience with containers, Kubernetes and infrastructure as code.
A solid grasp of cloud commercials: reserved capacity, commitments, cost management and FinOps practice.
The confidence to give customers and senior colleagues a clear answer, and the judgement to know when the honest answer is “we need to test that”.
English fluency
Desirable
Experience sizing infrastructure for high-volume batch and document-processing workloads.
Experience of GPU and other infrastructure for AI workloads, including locally hosted models.
Experience of ISO 27001 or SOC 2 environments.
Experience working remotely across countries, languages and time zones.
WHAT SUCCESS LOOKS LIKE IN THE FIRST 12 MONTHS
A validated infrastructure sizing model for Eloquence in use by Sales and Delivery, with CPQ and Smalltalk following.
Signed-off reference deployment designs for each product, for hosted and on-premise.
A repeatable performance-test approach for deployment configurations, running with each product team.
Cost-to-serve known for every hosted customer, feeding hosting and licence pricing.
Disaster recovery designs tested for hosted customers, with the results documented.
Fewer escalations caused by under- or over-sized deployments.
Benefits
Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law)
Full-time role
Availability for occasional short travels
Payment in USD
Equipment provided by the company
Contractor fee range - $3,500–$4,300 USD per month
Equal Opportunity Employer
PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
AI Use Disclosure
During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights.
This job posting is for an existing vacancy.
Location: Dubai, United Arab Emirates; Riyadh, Saudi Arabia; Beirut, Lebanon; Amman, Jordan; Cairo, Egypt
Summary:
Müller’s Solutions is looking for a certified SAP Authorization Consultant to join an SAP S/4HANA Public Cloud implementation. You will design and manage user access and security, making sure business roles, restrictions and identity setup are secure, compliant and in line with client job functions. You will work closely with functional consultants and client stakeholders from design through go-live. This is a remote role.
Description:
Design business roles from SAP templates, based on client job functions and processes
Configure business catalogs, business role templates and read/write/value help restrictions
Set up SAP Cloud Identity Services (IAS/IPS) for SSO, user provisioning and integration with the client’s identity provider
Run segregation of duties (SoD) checks and fix access conflicts
Manage user creation, role assignment and access changes through go-live and hypercare
Support internal and external audits with access reviews and documentation
Document role designs and the security setup, and handle authorization issues and support requests
Requirements
Requirements:
4+ years of SAP security/authorization experience, with hands-on S/4HANA Public Cloud IAM exposure
Valid SAP S/4HANA Cloud Public Edition certification (security certification preferred)
Solid knowledge of SAP Cloud Identity Services (IAS/IPS) and SSO setup (SAML, Azure AD / Entra ID)
Good understanding of SoD, compliance and audit requirements
Experience on at least one S/4HANA Cloud Public Edition implementation
Strong communication skills in English and able to work directly with clients remotely
Experience with SAP GRC or SAP Cloud IAG is a plus
УдалённоDubai, United Arab Emirates; Riyadh, Saudi Arabia; Beirut, Lebanon; Amman, Jordan; Cairo, Egypt
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
The Fivetran information security organization is a motivated and innovative team responsible for ensuring the continuous integrity, confidentiality, and availability of customers’ data. Our customers trust us with all their most sensitive information, and we consider maintaining that trust to be a critical, core component of our product and business. Fivetran is seeking a motivated candidate for a GRC Senior Engineer of the Security Team. The role requires a compliance-focused engineer with knowledge and expertise in building data sets that will be used to turn our compliance into a continuous data-driven function. The position reports to the Director, GRC.
Will build and own a security data lake that aggregates evidence and telemetry from across our environment, and use it to power continuous control monitoring (CCM) that replaces manual control testing with automation. You will also support core GRC operations, including internal and external audits, risk management, and vendor assessments. Acts as a subject matter expert within specific responsibility area(s) and applies internal audit best practices and keeps current with applicable rules and regulations for security compliance frameworks, as well as any authoritative pronouncements issued by relevant governing bodies. Advanced security risk or audit certifications are required and leading cybersecurity certifications are preferred.
This is a full-time position based out of our Denver
office
. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
AWS, GCP, Azure, Kubernetes, Secureframe, Wiz, GitHub
What You’ll Do
You will build and maintain a security data lake on Fivetran itself, using our own platform to centralize the data that powers continuous control monitoring.
Govern the lake itself: enforce data quality, retention, least-privilege access, and sensitive-data handling
Build compliance-as-code: automated evidence collection, continuous control monitoring, and policy-as-code checks across cloud (AWS, GCP, Azure), Kubernetes, CI/CD pipelines, identity, and SaaS systems
Integrate and extend GRC tooling and internal platforms with APIs, scripts, and workflows that replace manual audit work and give real-time visibility into control health
Support Fivetran's certifications and attestations: ISO 27001, ISO 27701, ISO 27017, ISO 27018, ISO 42001, PCI DSS, SOC 2, and HITRUST
Skills We’re Looking For
5+ years in GRC, security engineering, data engineering, or a related fieldUnderstanding and ability to perform control testing, documentation, and control design
Strong SQL and proficiency in Python (or similar) for automation and data transformation
Hands-on experience with a modern data stack (cloud warehouse/lake, ETL/ELT, orchestration, transformation tooling)
Experience automating control testing or replacing manual compliance processes with code-driven checks
Working knowledge of several of: ISO 27001 family, SOC 2, PCI DSS, HITRUST
Familiarity with cloud security controls in [AWS / GCP / Azure] and common SaaS security configurations
Ability to translate control language into technical tests, and technical results into audit-ready narratives
Clear written communication and comfort working across Security, IT, Engineering, Legal, and Finance
Bonus Skills
Experience in dealing with external audits
Professional audit or information security certifications preferred (CISA, CISSP, AWS, SANS GIAC, etc.).
An understanding of control frameworks Fivetran follows: SOC 1/2, PCI-DSS, ISO 27001, NIST 800-53, ISO 27017, ISO 27018, ISO 27701, ISO 42001, HITRUST, FedRAMP
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$148,788
—
$185,984.75 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
The Fivetran information security organization is a motivated and innovative team responsible for ensuring the continuous integrity, confidentiality, and availability of customers’ data. Our customers trust us with all their most sensitive information, and we consider maintaining that trust to be a critical, core component of our product and business. Fivetran is seeking a motivated candidate for a GRC Senior Engineer of the Security Team. The role requires a compliance-focused engineer with knowledge and expertise in building data sets that will be used to turn our compliance into a continuous data-driven function. The position reports to the Director, GRC.
Will build and own a security data lake that aggregates evidence and telemetry from across our environment, and use it to power continuous control monitoring (CCM) that replaces manual control testing with automation. You will also support core GRC operations, including internal and external audits, risk management, and vendor assessments. Acts as a subject matter expert within specific responsibility area(s) and applies internal audit best practices and keeps current with applicable rules and regulations for security compliance frameworks, as well as any authoritative pronouncements issued by relevant governing bodies. Advanced security risk or audit certifications are required and leading cybersecurity certifications are preferred.
This is a full-time position based out of our
Oakland office
. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
AWS, GCP, Azure, Kubernetes, Secureframe, Wiz, GitHub
What You’ll Do
You will build and maintain a security data lake on Fivetran itself, using our own platform to centralize the data that powers continuous control monitoring.
Govern the lake itself: enforce data quality, retention, least-privilege access, and sensitive-data handling
Build compliance-as-code: automated evidence collection, continuous control monitoring, and policy-as-code checks across cloud (AWS, GCP, Azure), Kubernetes, CI/CD pipelines, identity, and SaaS systems
Integrate and extend GRC tooling and internal platforms with APIs, scripts, and workflows that replace manual audit work and give real-time visibility into control health
Support Fivetran's certifications and attestations: ISO 27001, ISO 27701, ISO 27017, ISO 27018, ISO 42001, PCI DSS, SOC 2, and HITRUST
Skills We’re Looking For
5+ years in GRC, security engineering, data engineering, or a related fieldUnderstanding and ability to perform control testing, documentation, and control design
Strong SQL and proficiency in Python (or similar) for automation and data transformation
Hands-on experience with a modern data stack (cloud warehouse/lake, ETL/ELT, orchestration, transformation tooling)
Experience automating control testing or replacing manual compliance processes with code-driven checks
Working knowledge of several of: ISO 27001 family, SOC 2, PCI DSS, HITRUST
Familiarity with cloud security controls in [AWS / GCP / Azure] and common SaaS security configurations
Ability to translate control language into technical tests, and technical results into audit-ready narratives
Clear written communication and comfort working across Security, IT, Engineering, Legal, and Finance
Bonus Skills
Experience in dealing with external audits
Professional audit or information security certifications preferred (CISA, CISSP, AWS, SANS GIAC, etc.).
An understanding of control frameworks Fivetran follows: SOC 1/2, PCI-DSS, ISO 27001, NIST 800-53, ISO 27017, ISO 27018, ISO 27701, ISO 42001, HITRUST, FedRAMP
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$158,707
—
$198,383.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
seniorГеография найма не уточнена
География найма не уточнена
seniorRedwood City, CA, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
ОфисSan Francisco, CA
УдалённоIndia
УдалённоBrazil; Argentina; Colombia; Mexico; Chile; Costa Rica
London, UK
УдалённоseniorEgypt; Able to work effectively as part of a remote team spread across time zones
УдалённоEgypt; Experience working remotely across countries, languages and time zones