Location: Duluth Animal Hospital - Duluth, Georgia
POSITION SUMMARY:
This position will assist the Veterinarian in diagnosing and treating pets in a small
practice. This position is responsible for maintaining medical charts, completing
preparatory procedures for Veterinarians, and providing general healthcare information
to clients. The duties and responsibilities described are not a comprehensive list and
may vary depending on the location.
WHAT YOU’LL DO (Essential Functions):
• Foster a culture built on our values: Respect, Learning, Do the Right Thing,
WOW Service,and Fun
• Provide professional, efficient, quality medical care and exceptional service to
clients whilemaintaining maximum productivity
• Obtain patient medical history from the client and referring veterinarians as needed
• Perform initial evaluation of pet’s condition, collect information from client,
observe pet’sbehavior, and checks vital statistics
• Complete preparatory procedures and assist the Veterinarian throughout the
rest of theexamination, diagnosis, procedures, and treatment phases
• Restrain pets during exams as needed
• Create and maintain patient medical records and documentation
• Obtain and prepare various samples including blood, urine, and fecal samples
for diagnostic testing.
• Perform laboratory tests on samples and update the patient’s medicalchart
• Educate clients about pet health needs, nutrition, and preventative care
• Perform X-rays and provide results to the Veterinarian
• Fill prescriptions under the direction of a Veterinarian
• Administer injections, vaccines, and medication with supervision and under the
direction of a Veterinarian
• Perform dental prophylaxis, venipunctures, catheterization, and other procedures
under supervision of a Veterinarian
• Prepare patient, medications, and equipment for surgery
• Support a practice environment that promotes collaboration and teamwork and
ensuresthe delivery of quality, compassionate, effective, and efficient health care
to pets
• Comply with all practice policies, quality assurance guidelines, and minimum
standards ofcare
• Perform other duties or projects as requested
WHAT WE’RE LOOKING FOR (Essential Qualifications):
Education:
• Associate’s Degree from a two-year veterinary technology program with
accreditation fromthe American Veterinary Medicine Association (AVMA).
Professional Licenses/Certifications:
• Licensing requirements for Veterinary Technicians vary by state
• Successful completion of the Veterinary Technician National Examination (administered by the American Association of Veterinary State Boards (AAVSB) when required by the
state)
• State-recognized veterinary technician certification (CVT, LVT, or RVT) with
credential in good standing required
Experience:
• None
Knowledge, Skills and Ability:
• Knowledge of veterinary hospital practices and procedures
• Strong organizational and time management skills including managing multiple
priorities
• Ability to handle and maintain sensitive and confidential information with discretion
• Strong attention to detail and high level of accuracy
• Interact with a variety of clients and employees in a professional, caring,
compassionate, and tactful manner
• Basic knowledge of the generic and brand names, common uses, and side effects of
drugsutilized in a veterinary practice
• Basic knowledge of medical equipment and terminology
• Basic proficiency with a variety of computer programs including Microsoft
Outlook, Word,Excel, and Practice Management software (PIMS)
• Basic written, verbal, and active listening communication skills with a customer-
oriented approach
• Basic analytical, critical thinking, judgement, and problem-solving skills
PHYSICAL DEMANDS:
While performing the duties of this job, the team member is regularly required to talk and hear.
The team member must frequently use a computer for long periods of time. Specific vision
abilities are required to dothis job including close vision. This position requires walking and/or
standing for long periods of time, bending, reaching, grasping, and repetitive motions. Must be
able to lift up to 30 lbs. unassisted, 75 lbs. withassistance. Working environment may be stressful
with aggressive, frightened, abused or injured pets that may bite or scratch. Must be able to work
flexible hours including evenings and weekends.
SUPERVISORY RESPONSIBILITIES:
None
ABOUT LAKEFIELD VETERINARY GROUP
We believe exceptional veterinary care starts with exceptional people.
We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive.
As we grow, we are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care.
Our Values
Our culture is built on five core values that guide how we work and serve:
Respect
Learning
Do the Right Thing
Wow Service
Fun
If these resonate with you, you’ll fit right in.
Equal Employment Opportunity
Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants.
Location: Austin, Texas, United States
Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.
The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai.
Director of Engineering – Data Platform
About Vectra AI
Vectra AI is transforming cybersecurity through AI-driven threat detection and response.Our platform ingests and analyzes petabytes of customer telemetry, including network packets, logs, identity signals, and security events, to surface real-time insights, advanced detections, and autonomous security outcomes. The Data Platform organization sits at the heart of that mission, powering analytics, detections, machine learning, and next-generation AI capabilities.
The Opportunity
We're looking for a Director of Engineering to lead the teams that form the foundation of everything Vectra builds. You'll own the systems that ingest, process, store, and analyze petabytes of security telemetry daily, and you'll drive the platform forward to support modern AI workloads, autonomous security workflows, and next-generation analytics.
This role is first and foremost an organizational leadership role, but technical credibility is non-negotiable. You'll need to be architecturally fluent, able to engage deeply on system design, challenge assumptions, and identify risks before they become problems. You'll work closely with our platform architects on technical direction, but you're expected to bring your own point of view and push back when something doesn't hold up.
What You'll Do
People and Organizational Leadership
Build, grow, and mentor high-performing engineering teams across multiple geographies.
Develop engineering managers and senior technical leaders through coaching, sponsorship, and career investment.
Foster an inclusive culture built on trust, ownership, and accountability, where distributed teams can do their best work.
Create the conditions for strong execution: clear priorities, healthy team rhythms, and an environment where engineers can focus on meaningful work.
Cross-Functional Leadership
Align priorities and investment decisions with Product, Security Research, AI, Infrastructure, and Customer teams.
Communicate platform strategy, progress, risks, and trade-offs clearly to executive leadership.
Partner with customer-facing teams to understand evolving data requirements and scaling challenges.
Influence company-wide direction around data, AI, and platform capabilities.
Execution and Operational Excellence
Lead delivery of large-scale platform initiatives, balancing innovation, reliability, and speed.
Set engineering best practices across data processing, schema evolution, data quality, and service-level objectives.
Own production operations, incident management, and continuous improvement.
Ensure predictable delivery while keeping a clear line of sight to customer impact and long-term platform health.
Technical Strategy and Platform Direction
Engage deeply on architecture decisions for scalable, reliable, and AI-ready infrastructure, able to ask hard questions, identify gaps, and pressure-test designs alongside platform architects.
Champion a platform-first mindset with self-service APIs, strong developer tooling, observability, and documentation that accelerate Data Science, AI/ML, and product teams.
Drive adoption of modern platform capabilities including feature stores, vector storage, and model serving infrastructure.
Champion the use of AI to improve engineering productivity, software delivery, and incident response.
What You'll Bring
Required
10+ years of software engineering experience, including 5+ years leading engineering organizations.
Proven track record building and operating large-scale data platforms in production.
Deep expertise across large-scale data infrastructure: distributed systems, data ingestion pipelines, stream and batch processing, and storage systems at scale including object stores, columnar databases, and time-series systems.
Champion the use of AI to improve engineering productivity, software delivery, and incident response.
Experience with Databricks, including Spark-based processing and the Databricks platform ecosystem.
Experience running ML or AI workloads in production, including platforms, feature stores, or inference infrastructure.
Operational mindset: SRE principles, incident response, and a culture of reliability.
Experience building or operating platforms that support LLM-based applications, including retrieval, embeddings, and model serving.
Preferred
Background in cybersecurity, NDR, SIEM, XDR, observability, or related domains.
Track record optimizing cloud costs and performance at scale on AWS, Azure, or GCP.
Background in real-time detection systems or streaming analytics
What Success Looks Like
A platform trusted and widely adopted by Data Science, AI, and engineering teams, known for reliability, self-service, and ease of use.
Faster time-to-production for analytics, detections, and AI-powered applications.
Reduced time from telemetry ingestion to model experimentation and deployment.
High-performing teams with strong leadership pipelines and a culture people want to stay in.
Industry-leading infrastructure supporting both advanced detections and autonomous security operations.
Why This Role Matters
Every detection, investigation, and AI-driven insight Vectra delivers runs on the platform you'll lead
.
You'll shape the organizational and technical direction of a platform that protects organizations worldwide from some of the most sophisticated threats in existence, and you'll build and develop the teams that make it possible.
Our competitive total rewards package includes cash compensation within the range provided below. Actual pay for this position may vary based on the hired candidate’s location, experience and relevant incumbent pay position.
Vectra Total Rewards
$189,000
—
$222,300 USD
Vectra provides a comprehensive total rewards package
that
supports
the
financial,
physical, mental and overall health of
our employees
and their families.
Compensation includes competitive base pay, incentive pla
n eligibility, and participation in the employee equity plan (stock options).
Specific benefits
offered
var
ies
by location, but commonly in
clude
health care insurance
,
income protection
/ life insurance
,
access to retirement
savings
plans, behavioral &
emotional
wellness
services
, generous time away from work,
and
a comprehensive employee recognition program.
Vectra is committed to creating a diverse environment and is proud to be an equal opportunity employer.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Location: ES - Barcelona, Spain
Scopely is looking for a
Talent Tech Analyst
to join our People Technology team in Barcelona on a hybrid basis, working 3 days a week from the hub.
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
What You Will Do
In this role, you will be the technical administrator for the company’s Applicant Tracking System. You will provide technical expertise and support to ensure the People Team’s processes maintain efficiency and optimise the company’s evolving business. You will be a key member of a global HR technology team, representing the interests of the business teams in design and support.
Support the day-to-day operations and administration of Greenhouse (ATS) within the People Tech team
Troubleshoot and resolve system-related issues raised by Talent Acquisition and Talent Operations teams
Assist with configuration and maintenance activities in Greenhouse, including workflows, permissions, templates, and system settings
Assist with testing new system features, integrations, and process enhancements prior to rollout
Support system maintenance activities, including monitoring system behavior, reviewing errors, and assisting with data and permission audits
Maintain and update internal People Tech documentation, including system processes, configuration records, and technical documentation
Partner with cross-functional teams to ensure system processes and documentation remain accurate and up to date
Help support system-related aspects of training materials and user enablement resources
Assist with ensuring data accuracy and compliance with defined system processes and standards
Provide support across additional People Systems, including Workday, as needed
Contribute to ongoing improvements and optimization initiatives across Talent Acquisition and People systems
What We’re Looking For
1–3 years of experience supporting HR systems, Applicant Tracking Systems, or similar business systems
Strong attention to detail, with the ability to manage tasks accurately in a fast-paced environment
Comfortable troubleshooting system issues and supporting end users with day-to-day questions
Interest in HR technology, systems, and process improvement
Intermediate Excel or Google Sheets skills, including pivot tables, lookups, and data validation
Strong written and verbal communication skills, with the ability to collaborate effectively across teams
Ability to prioritize multiple requests, take ownership of assigned work, and follow through to resolution
Sound judgment and discretion when handling confidential or sensitive information
Bonus Points
Experience supporting additional HR systems, such as Workday
Experience working with Greenhouse or another Applicant Tracking System
Basic understanding of system configurations, workflows, permissions, or data management concepts
Please submit your CV in English.
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!
This role will have access to sensitive and/or confidential employee or customer personally identifiable information (PII) and/or Company financial information, and therefore will be subject to background checks upon receiving a conditional offer of employment.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Chicago, IL; Los Angeles, CA; New York City, NY; San Francisco, CA
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
We’re looking for a strategic operator and program manager to join the
GTM Excellence team
within Reddit’s GTM Strategy & Operations organization. GTM Excellence is responsible for transforming and scaling sales processes, policies, and programs to reduce friction in the sales cycle, drive systemic consistency, and increase seller productivity.
In this role, you will help shape how Reddit scales. You will own ambiguous, high-impact opportunities, turn them into clear recommendations, and lead the work from idea to execution. The right candidate brings strong judgment, a clear point of view on how Reddit should evolve its operations, and the ability to work across teams to drive change. This is a high-visibility role at the center of the Global Sales Organization’s operational excellence strategy, focused on building the systems and processes that maximize customer-facing time and create a seamless experience for Reddit advertisers.
This role is required to be based in person in Chicago, New York, San Francisco, or Los Angeles.
Responsibilities:
Diagnose and prioritize business problems:
Break down ambiguous, high-impact opportunities into clear problem statements, develop hypotheses, drive analysis, and identify the highest-impact opportunities to improve how Reddit operates.
Decipher stakeholder feedback:
Collect and translate feedback from a large group of stakeholders into clear, actionable business requirements.
Design scalable processes and operating models:
Evaluate how work gets done today, identify friction points and root causes, and design simpler, more standardized processes, policies, and ways of working that improve seller productivity and the advertiser experience.
Develop policies and governance frameworks:
Create clear, scalable policies and governance models that support consistent execution. Define guardrails, monitor adherence and effectiveness, and regularly review and update policies as business needs evolve.
Develop recommendations and decision-ready materials:
Turn analysis into clear recommendations, tradeoffs, and action plans. Create high-quality presentations, documents, and other deliverables that support executive discussion, decision-making, and alignment.
Drive cross-functional alignment:
Partner with stakeholders across Sales, Central Operations, Revenue Strategy & Ops, Enablement, Product Marketing, Product, Engineering, Finance, and Legal to gather input, pressure test ideas, align on the path forward, and accelerate execution.
Lead implementation and champion change:
Own work from idea to execution, including rollout planning, stakeholder communication, training, and adoption. Be willing to wear multiple hats across strategy development, project management, and execution to move the work forward.
Measure impact and continuously improve:
Define success metrics, track results, gather feedback, and refine processes over time. Establish governance and guardrails where needed to drive consistency without adding unnecessary complexity.
Required Qualifications:
5+ years of experience in strategic program management, business process transformation, business operations, consulting, or a related field.
Proven ability to operate in ambiguity and independently structure complex problems into clear recommendations and action plans.
Strong strategic thinking and analytical problem-solving skills, with the ability to diagnose root causes and evaluate tradeoffs.
Demonstrated experience designing and implementing standardized, scalable processes that improve operational efficiency and end-user experience.
Strong executive communication and stakeholder management skills, with a track record of influencing cross-functional partners and driving alignment.
Experience leading change across cross-functional teams, from initial problem framing through implementation and adoption.
Ability to balance strategic thinking with hands-on execution; this role requires an owner, not a coordinator.
Preferred Qualifications:
Experience in digital advertising.
Experience working in fast-moving, resource-constrained environments where judgment, prioritization, and initiative are critical.
Familiarity with sales tools and technology that improve seller efficiency and productivity, including workflow automation and AI-enabled ways of working.
Background in consulting, strategy, or transformation roles, ideally with experience operating in-house after consulting.
Benefits:
Comprehensive Health benefits
401k Matching
Workspace benefits for your home office
Personal & Professional development funds
Family Planning Support
Flexible Vacation (please use them!) & Reddit Global Days Off
4+ months paid Parental Leave
Paid Volunteer time off
#LI-AT1
#LI-Hybrid
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$154,700
—
$216,600 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: 5151 San Felipe, Suite 1800, Houston, TX 77056
SUMMARY:
The Senior Client Manager/ Team Lead works with and supports Producers, Client Advocates, Client Executives and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a senior, client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients.
This position mentors a client service team through continuous learning, transparent feedback, and strong talent development. Working directly with the team to assist in setting individual and team goals aligned with the sales and growth strategy, service platform execution, continual process improvement, proactively identifying and meeting client needs, enabling retention and growth of a defined book of business from a client service perspective.
Location: This role requires a hybrid work schedule out of either our Dallas, Austin or Houston offices, 3 days a week in office.
QUALIFICATIONS:
You will find EPIC to be a fast-paced and fun environment and a workplace in which you truly can make a difference. Creativity and independent thinking is valued throughout our organization. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Client Management:
Serve as the primary expert resource and first point of contact for clients, handling questions on risk management, coverage, contractual issues, and compliance specific to the Charter School industry.
Analyze client data, conduct market comparisons, strategize around coverage and exclusions, and negotiate premiums and commission rates.
Provide marketing and new business development support, including preparing presentations and proposals, and participating in and/or conducting meetings with clients and/or prospective clients.
Delegate office administrative work and oversee tasks.
Service Delivery:
Establish and maintain primary business relationships with clients, developing comprehensive customer service plans.
Consistently establish and maintain high levels of trust and confidence with clients through periodic unscheduled contact and prompt resolution of client questions and issues.
Analyze client and market data to prepare insurance renewal options, meet with clients to strategize, and advise on best alternatives.
Negotiate with carriers on clients’ behalf for best available premiums, commissions, and coverage.
Maintain expert knowledge and provide clients with up-to-date information on insurance, market trends, and legislation.
Work with claims advocates to ensure client needs are satisfied throughout the claims process.
Marketing and Business Development:
Prepare renewal specifications for presentation to carriers, including analysis of claims, changes in client operations, and recommended renewal pricing.
Conduct renewal presentations as part of a team.
Develop strong relationships with business partners, including underwriters, brokers, and other professional service providers.
Personal and Organizational Development:
Set priorities and manage workflow to ensure all goals are met.
Maintain cordial and effective relationships with clients, co-workers, carriers, vendors, and other business contacts.
Document correspondence and activity in agency management systems.
Interact effectively with others, utilizing good communication skills and providing information and guidance as needed.
Stay informed regarding industry information, new product/program developments, coverages, legislation, and technology to continuously improve knowledge and performance.
SUPERVISORY RESPONSIBILITIES:
Supervise Client Manager and Assistant Client Manager position(s).
QUALIFICATIONS
:
High school diploma or G.E.D. equivalent required; college degree preferred.
Five or more years of experience in mid-size brokerage or independent agency.
Proficiency in Microsoft Office applications, especially Excel.
Ability to work in a fast-paced environment and handle multiple tasks.
High level of interpersonal skills for handling sensitive and confidential situations.
Valid State Property and Casualty License and State Driver’s License required.
Excellent negotiation skills and in-depth knowledge of the insurance business.
Strong leadership skills with experience in delegation, coaching, and mentoring.
Proficiency in Sagitta and ImageRight preferred.
Strong aptitude for interpreting coverage forms, contractual agreements, and financial statements.
Highly motivated with a strong work ethic and ability to work independently.
Project and team management experience preferred.
Insurance industry designations preferred (CIC, CRM, CPCU).
Experience with complex shared/layered programs preferred.
PHYSIICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Ability to travel independently to clients; some air travel may be required.
WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. There is no or very limited exposure to physical risk.
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
#LI-LL1 #LI-Hybrid
Location: 5151 San Felipe, Suite 1800, Houston, TX 77056
SUMMARY:
The Senior Client Manager works with and supports Producers, Client Advocates, Client Executives and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a senior, client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients.
This position mentors a client service team through continuous learning, transparent feedback, and strong talent development. Working directly with the team to assist in setting individual and team goals aligned with the sales and growth strategy, service platform execution, continual process improvement, proactively identifying and meeting client needs, enabling retention and growth of a defined book of business from a client service perspective.
Location: This role requires a hybrid work schedule out of either our Dallas, Austin or Houston offices, 3 days a week in office.
QUALIFICATIONS:
You will find EPIC to be a fast-paced and fun environment and a workplace in which you truly can make a difference. Creativity and independent thinking is valued throughout our organization. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Client Management:
Serve as the primary expert resource and first point of contact for clients, handling questions on risk management, coverage, contractual issues, and compliance specific to the Charter School industry.
Analyze client data, conduct market comparisons, strategize around coverage and exclusions, and negotiate premiums and commission rates.
Provide marketing and new business development support, including preparing presentations and proposals, and participating in and/or conducting meetings with clients and/or prospective clients.
Delegate office administrative work and oversee tasks.
Service Delivery:
Establish and maintain primary business relationships with clients, developing comprehensive customer service plans.
Consistently establish and maintain high levels of trust and confidence with clients through periodic unscheduled contact and prompt resolution of client questions and issues.
Analyze client and market data to prepare insurance renewal options, meet with clients to strategize, and advise on best alternatives.
Negotiate with carriers on clients’ behalf for best available premiums, commissions, and coverage.
Maintain expert knowledge and provide clients with up-to-date information on insurance, market trends, and legislation.
Work with claims advocates to ensure client needs are satisfied throughout the claims process.
Marketing and Business Development:
Prepare renewal specifications for presentation to carriers, including analysis of claims, changes in client operations, and recommended renewal pricing.
Conduct renewal presentations as part of a team.
Develop strong relationships with business partners, including underwriters, brokers, and other professional service providers.
Personal and Organizational Development:
Set priorities and manage workflow to ensure all goals are met.
Maintain cordial and effective relationships with clients, co-workers, carriers, vendors, and other business contacts.
Document correspondence and activity in agency management systems.
Interact effectively with others, utilizing good communication skills and providing information and guidance as needed.
Stay informed regarding industry information, new product/program developments, coverages, legislation, and technology to continuously improve knowledge and performance.
QUALIFICATIONS
:
High school diploma or G.E.D. equivalent required; college degree preferred.
Five or more years of experience in mid-size brokerage or independent agency.
Proficiency in Microsoft Office applications, especially Excel.
Ability to work in a fast-paced environment and handle multiple tasks.
High level of interpersonal skills for handling sensitive and confidential situations.
Valid State Property and Casualty License and State Driver’s License required.
Excellent negotiation skills and in-depth knowledge of the insurance business.
Strong leadership skills with experience in delegation, coaching, and mentoring.
Proficiency in Sagitta and ImageRight preferred.
Strong aptitude for interpreting coverage forms, contractual agreements, and financial statements.
Highly motivated with a strong work ethic and ability to work independently.
Project and team management experience preferred.
Insurance industry designations preferred (CIC, CRM, CPCU).
Experience with complex shared/layered programs preferred.
PHYSIICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Ability to travel independently to clients; some air travel may be required.
WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. There is no or very limited exposure to physical risk.
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
#LI-LL1 #LI-Hybrid
Location: 2700 Via Fortuna, Bldg 2, 3rd Floor, Suite 375, Austin, TX 78746-7911
SUMMARY:
The Senior Client Manager works with and supports Producers, Client Advocates, Client Executives and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a senior, client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients.
This position mentors a client service team through continuous learning, transparent feedback, and strong talent development. Working directly with the team to assist in setting individual and team goals aligned with the sales and growth strategy, service platform execution, continual process improvement, proactively identifying and meeting client needs, enabling retention and growth of a defined book of business from a client service perspective.
Location: This role requires a hybrid work schedule out of either our Dallas, Austin or Houston offices, 3 days a week in office.
QUALIFICATIONS:
You will find EPIC to be a fast-paced and fun environment and a workplace in which you truly can make a difference. Creativity and independent thinking is valued throughout our organization. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Client Management:
Serve as the primary expert resource and first point of contact for clients, handling questions on risk management, coverage, contractual issues, and compliance specific to the Charter School industry.
Analyze client data, conduct market comparisons, strategize around coverage and exclusions, and negotiate premiums and commission rates.
Provide marketing and new business development support, including preparing presentations and proposals, and participating in and/or conducting meetings with clients and/or prospective clients.
Delegate office administrative work and oversee tasks.
Service Delivery:
Establish and maintain primary business relationships with clients, developing comprehensive customer service plans.
Consistently establish and maintain high levels of trust and confidence with clients through periodic unscheduled contact and prompt resolution of client questions and issues.
Analyze client and market data to prepare insurance renewal options, meet with clients to strategize, and advise on best alternatives.
Negotiate with carriers on clients’ behalf for best available premiums, commissions, and coverage.
Maintain expert knowledge and provide clients with up-to-date information on insurance, market trends, and legislation.
Work with claims advocates to ensure client needs are satisfied throughout the claims process.
Marketing and Business Development:
Prepare renewal specifications for presentation to carriers, including analysis of claims, changes in client operations, and recommended renewal pricing.
Conduct renewal presentations as part of a team.
Develop strong relationships with business partners, including underwriters, brokers, and other professional service providers.
Personal and Organizational Development:
Set priorities and manage workflow to ensure all goals are met.
Maintain cordial and effective relationships with clients, co-workers, carriers, vendors, and other business contacts.
Document correspondence and activity in agency management systems.
Interact effectively with others, utilizing good communication skills and providing information and guidance as needed.
Stay informed regarding industry information, new product/program developments, coverages, legislation, and technology to continuously improve knowledge and performance.
QUALIFICATIONS
:
High school diploma or G.E.D. equivalent required; college degree preferred.
Five or more years of experience in mid-size brokerage or independent agency.
Proficiency in Microsoft Office applications, especially Excel.
Ability to work in a fast-paced environment and handle multiple tasks.
High level of interpersonal skills for handling sensitive and confidential situations.
Valid State Property and Casualty License and State Driver’s License required.
Excellent negotiation skills and in-depth knowledge of the insurance business.
Strong leadership skills with experience in delegation, coaching, and mentoring.
Proficiency in Sagitta and ImageRight preferred.
Strong aptitude for interpreting coverage forms, contractual agreements, and financial statements.
Highly motivated with a strong work ethic and ability to work independently.
Project and team management experience preferred.
Insurance industry designations preferred (CIC, CRM, CPCU).
Experience with complex shared/layered programs preferred.
PHYSIICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Ability to travel independently to clients; some air travel may be required.
WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. There is no or very limited exposure to physical risk.
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
#LI-LL1 #LI-Hybrid
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Most businesses have no idea if they're overpaying for their software. They renew on autopilot, negotiate without benchmarks, and discover vendor alternatives only after the contract is already signed.
Ramp is uniquely positioned to change that. We see billions of dollars of real-world spend and contract data across thousands of companies, and we're turning it into an intelligence layer that tells businesses exactly what they should be paying, which vendors to consider, and when to act.
As PM for Vendor Intelligence & Marketplace, you'll own the product that powers this: our price benchmarking engine, contract analysis (extracting structure and risk from vendor agreements), and the emerging B2B marketplace that connects Ramp's buyer base to the right vendors at the right price. You'll be one of the first PMs building a true buyer-side intelligence layer inside a financial platform, replacing renewal anxiety and negotiation guesswork with data-driven, AI-powered decisions.
Please note that this role requires in-person presence at our NYC or SF office at least 2 days/week.
WHAT YOU’LL DO
- Own the strategy and roadmap for price benchmarks and contract intelligence, turning Ramp's aggregated spend and contract dataset into the most accurate price benchmarking product on the market.
- Build the B2B marketplace primitives that let Ramp's customers discover, compare, and engage with the right vendors, and give vendors a channel to reach Ramp's buyer base with transparent, competitive pricing.
- Design "decision moments": surfaces inside Ramp that deliver the right benchmark, contract context, or vendor alternative at exactly the moment a customer is about to sign, renew, or spend.
- Partner with data science to build the extraction, normalization, and modeling pipelines that power price benchmarks, going from raw contract PDFs and spend data to unit-normalized, SKU-level intelligence a customer can act on in a negotiation.
- Define the evaluation methodology, quality bar, and feedback loops for AI-powered contract analysis, ensuring the accuracy and explainability that enterprise customers require.
- Cover the full vendor lifecycle: discovery and intake through price negotiation, contract signing, and renewal, with the right intelligence surfaced at each step.
- Develop deep understanding of how procurement, finance, and legal teams evaluate, select, and renegotiate vendors, and translate that into sharp product bets with clear customer outcomes.
- Drive cross-functional alignment on dependencies and launch readiness: GTM enablement, customer communications, compliance review, and supportability.
WHAT YOU NEED
- BA/BS in a technical or analytical field (Computer Science, Engineering, Analytics, Mathematics, Economics, or related).
- 5+ years of product management experience, ideally with products where data quality and customer trust are the core value proposition.
- Sharp product judgment on data products and marketplaces: you understand flywheel dynamics, network effects, coverage-versus-accuracy tradeoffs, and the cold-start problem.
- AI fluency: hands-on experience building AI features, comfort with LLM-based extraction and retrieval, evaluation methodology, and human-in-the-loop design.
- Strong commercial instincts: you understand how businesses buy software, what levers drive negotiation outcomes, and why price transparency changes behavior.
- Track record building products where trust is earned over time: explainability, auditability, graceful degradation, and clear user controls.
- Comfort working in technical environments (Figma, SQL, Git) and prototyping quickly with modern AI tools (Claude Code, Cursor).
- Clear, direct communication across technical and non-technical stakeholders; ability to make a crisp case for a product bet without a deck full of slides.
NICE-TO-HAVES
- Experience building price benchmarking, market intelligence, or contract analytics products, anywhere from procurement software to B2B SaaS to fintech.
- Marketplace experience: supply/demand matching, seller acquisition, buyer discovery, and the trust primitives that make two-sided systems work.
- Document understanding: OCR, LLM-based extraction, normalizing structured data from unstructured contracts.
- Background in procurement, vendor management, or enterprise SaaS buying and selling, either as a PM or as a practitioner.
- Familiarity with compliance-adjacent domains: vendor due diligence, security reviews, NDAs, audit trails.
- Experience at a high-growth startup taking 0→1 products to scale.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Lisbon; Belgrade
Workplace: OnSite
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We’re looking for a Senior Technical Writer to own and improve our Docusaurus based developer documentation for products built primarily with JavaScript / TypeScript.
You will work closely with engineers and product teams to create clear, accurate, and structured documentation that helps developers understand how our platform works and how to integrate with it.
This role requires someone who not only writes well but also understands the domain. Experience in fintech or game development is highly valued, as the role involves working with domain-specific concepts and terminology.
You will also help improve and expand our documentation portal, making it a reliable source of knowledge for both internal teams and external developers.
KEY RESPONSIBILITIES
Documentation Creation and Ownership
- Create and maintain developer documentation, including guides, API references, architecture overviews, and integration tutorials
- Work closely with engineers and product teams to translate complex technical concepts into clear, structured documentation
- Ensure documentation remains accurate and up to date as the platform evolves
Documentation Platform and Knowledge Systems
- Own and improve the documentation portal, including structure, navigation, discoverability, and search
- Manage documentation workflows, localization processes, and content organization
- Establish documentation standards and improve consistency across teams
AI-Powered Documentation Experience
- Improve AI-assisted documentation experiences, including knowledge sources, content structure, and AI answer quality
- Help ensure documentation is optimized for both human readers and AI-assisted discovery
REQUIRED QUALIFICATIONS
- 5+ years of experience creating developer-facing technical documentation
- Strong experience with Markdown/MDX and documentation-as-code workflows
- Excellent written English and ability to explain complex technical concepts clearly
- Experience working closely with engineering teams and software development processes
- Experience with AI-assisted writing and development tools
Important: Familiarity with fintech, gaming, or other technically complex product domains
PREFERRED QUALIFICATIONS
- Experience with documentation platforms such as Docusaurus, GitBook, MkDocs, Notion, or Confluence
- Understanding of APIs, developer workflows, and modern JavaScript/TypeScript ecosystems
- Experience structuring and maintaining large documentation systems
- Familiarity with Git-based workflows, frontend technologies, or documentation site customization
- Experience with testing, localization, or documentation quality processes
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: Lisbon; Belgrade
Workplace: OnSite
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We're looking for a Senior Python Developer to join the Platform team and take ownership of core backend systems powering Aghanim — a direct-to-consumer (DTC) platform that helps mobile game developers monetize outside app stores. We act as a Merchant of Record, handling payments, compliance, and taxation across 200+ territories, while providing game studios with tools for LiveOps automation, player segmentation, and community engagement.
The codebase follows domain-driven design with 60+ business domains, strict code quality standards, and AI-assisted development as a standard part of the workflow. You'll work across a modern Python stack — Python 3.13+, FastAPI, Pydantic — with a heavy integration layer connecting game backends, and external services.
KEY RESPONSIBILITIES
Backend Architecture and Development
- Design, build, and own backend systems end-to-end
- Drive architecture and key technical decisions
- Build APIs, integrations, and scalable backend services
Data, Infrastructure, and Reliability
- Design reliable and scalable data and infrastructure foundations
- Own performance and availability against concrete SLOs (thousands of requests per second at p95 latency under 200ms, with a 99.99% uptime target)
- Diagnose, investigate, and solve complex operational issues
Cross-functional Collaboration and Leadership
- Work closely with product and engineering to deliver business impact
- Raise the engineering bar through reviews, mentorship, and technical leadership
- Take ownership of ambiguous problems and drive them to completion
REQUIRED QUALIFICATIONS
- 5+ years building production backend systems in Python
- Strong experience with FastAPI or similar modern backend frameworks
- Deep understanding of distributed systems, APIs, integrations, and asynchronous architectures
- Strong PostgreSQL and Redis experience
- Experience with NoSQL, distributed, and analytical data stores
- Solid software architecture and system design skills
- Experience operating and scaling high-load systems in production
- High ownership, strong execution, and ability to work independently
- Confident use of AI-assisted development tools with strong validation and engineering judgment
PREFERRED QUALIFICATIONS
- Modern Python tooling (uv, ruff, type checking)
- NoSQL, distributed, and analytical data stores
- Google Cloud Platform
- Event-driven architectures and background processing systems
- High-scale, multi-tenant, or transaction-heavy platforms
- Gaming, fintech, e-commerce, or payments experience
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: Lisbon; Belgrade
Workplace: OnSite
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We’re looking for two Senior Full-Stack AI Engineers to help us develop Newton, Aghanim’s AI product for partners.
Newton is already a working product with an established architecture. Your role is to ship features across the backend and frontend, build new agent capabilities, and own the engineering quality of what you deliver.
You’ll work closely with product and design to understand what partners need, translate specifications into reliable software, and challenge requirements when something does not add up. Product direction, design, and infrastructure have dedicated owners, so your focus is engineering execution.
KEY RESPONSIBILITIES
- Deliver features from specifications and designs to production, covering database schemas, APIs, agent capabilities, React interfaces, tests, and deployment.
- Build agent tools and skills, integrate with Aghanim’s Dashboard API, and access analytical data through the data gateway.
- Version and test prompts, tools, and skills; evaluate answer quality and manage runtime costs and failure handling.
- Design modules and API contracts within the existing architecture, proposing improvements when implementation reveals gaps.
Tech stack: TypeScript, React, Cloudflare Workers, Durable Objects, AI Gateway, Cloudflare OS agent core, Postgres (Supabase), Cube.js, BigQuery, Vitest. Newton currently runs on Claude, with configurable model selection.
REQUIRED QUALIFICATIONS
- Strong production experience across both backend and frontend with TypeScript, React, SQL, Postgres, and API design.
- A track record of shipping features quickly while maintaining code quality and reliability.
- Hands-on experience with production LLM applications, including agents, tool calling, structured outputs, and quality evaluation.
- Ability to understand product needs, challenge unclear requirements, and work independently within an established architecture.
- Daily use of AI coding agents, with a clear approach to reviewing, testing, and validating their output.
Important: Commercial experience is required; personal projects alone are not sufficient.
PREFERRED QUALIFICATIONS
- Experience with Cloudflare Workers, Durable Objects, or AI Gateway.
- Familiarity with Supabase, Cube.js, or BigQuery.
- Experience building products for games, monetization, or B2B dashboards.
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: Lisbon; Belgrade
Workplace: OnSite
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We are looking for an experienced Senior Go Developer to design and build reliable backend services for billing and payment processing systems.
This role requires strong hands-on experience in Go and proven ability integrating with payment providers and financial infrastructure.
You will work on systems responsible for payment processing, billing logic, provider integrations and transaction workflows, ensuring reliability, scalability and correctness of financial operations.
KEY RESPONSIBILITIES
- Design, build, and maintain backend services for billing, payments, and transaction processing
- Integrate with external payment providers and financial APIs
- Develop reliable transaction workflows, including retries, reconciliation, idempotency, and failure handling
- Write maintainable, well-tested production code
- Monitor, troubleshoot, and improve payment and transaction flows
REQUIRED QUALIFICATIONS
- 5+ years of backend development experience in Go, including concurrency and production service development
- Hands-on experience with payment or billing systems, including provider integrations, subscription billing, or reconciliation workflows
- Experience with REST APIs, asynchronous processing, and event-driven systems
- Experience with PostgreSQL or similar relational databases
- Strong understanding of transactional systems, consistency, idempotency, and failure handling
- Ability to own and debug production code in live payment environments
Important: Hands-on experience with payment or billing systems is required.
PREFERRED QUALIFICATIONS
- Experience with multiple payment providers
- Experience with subscription billing systems
- Experience working with high-load backend systems
- Knowledge of distributed systems architecture
- Experience with message queues (Kafka, RabbitMQ, etc.)
- Experience with observability tools (metrics, tracing, logging)
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: Lisbon; Belgrade
Workplace: OnSite
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We are looking for an experienced Tech Lead/Senior Go Developer to design and build reliable backend services for billing and payment processing systems.
This role requires strong expertise in Go backend architecture and hands-on experience integrating with payment providers and financial infrastructure.
You will work on systems responsible for payment processing, billing logic, provider integrations and transaction workflows, ensuring reliability, scalability and correctness of financial operations.
KEY RESPONSIBILITIES
- Design, build, and maintain backend services for billing, payments, and transaction processing
- Integrate with external payment providers and financial APIs
- Develop reliable transaction workflows, including retries, reconciliation, and failure handling
- Ensure the scalability, reliability, and correctness of financial operations
- Write maintainable, well-tested production code
- Monitor, troubleshoot, and improve payment and transaction flows
- Contribute to backend architecture and technical decision-making
REQUIRED QUALIFICATIONS
- 5+ years of backend development experience in Go, including concurrency and service architecture
- Experience designing and operating high-availability production systems
- Strong experience with billing, payments, or other transaction-heavy systems
- Hands-on experience integrating payment providers or payment gateways
- Experience with REST APIs, asynchronous processing, and event-driven architectures
- Experience with PostgreSQL or similar relational databases
- Strong understanding of transactional systems, consistency, and failure handling
Important: Hands-on experience with payment or billing systems is required.
PREFERRED QUALIFICATIONS
- Experience with multiple payment providers and subscription billing systems
- Experience operating high-load distributed systems
- Experience with Kafka, RabbitMQ, or similar messaging platforms
- Experience with observability tooling, including metrics, tracing, and logging
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: Lisbon; Belgrade
Workplace: OnSite
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We’re looking for a Middle/High-Middle DevOps / SRE Engineer to help run and improve our production platform in GCP + GKE, fronted by Cloudflare, with observability in Datadog and CI/CD in GitHub Actions.
You’ll work closely with Senior/Principal engineers, implementing reliability improvements, expanding monitoring coverage, and reducing operational toil - especially important in a highload system with sudden traffic spikes.
KEY RESPONSIBILITIES
Platform Operations
- Operate and improve production systems on GCP, GKE, and related managed services
- Contribute to platform reliability, scalability, and operational improvements alongside Senior and Principal engineers
Infrastructure & Delivery
- Implement infrastructure changes using Terraform and maintain Kubernetes configurations, Helm charts, and deployment tooling
- Improve CI/CD automation and deployment reliability
Observability & Incident Management
- Build and maintain monitoring, alerting, and observability in Datadog
- Participate in incident response, troubleshooting, and postmortem activities
Security & Cost Optimization
- Support security tooling, vulnerability remediation, and secure platform practices
- Identify and implement cost optimization opportunities without compromising reliability
REQUIRED QUALIFICATIONS
- Hands-on production experience with Kubernetes (ideally GKE) and basic cluster operations.
- Working experience with Terraform and Helm in PR-based workflows.
- Familiarity with GCP services used in SaaS operations (e.g., Cloud SQL, BigQuery, BigTable, Pub/Sub, Cloud Run, Memorystore).
- Monitoring/alerting and troubleshooting skills (preferably Datadog).
- Strong scripting/automation mindset to reduce manual work and prevent repetitive incidents.
- Reliability awareness: understanding how changes affect availability/latency and how to operate under SLA constraints.
PREFERRED QUALIFICATIONS
- Cloudflare basics (WAF/DNS, edge concepts; Workers/CDN is a plus).
- Experience writing/maintaining runbooks and participating in postmortems.
- Exposure to SOC 2 / PCI-DSS requirements or willingness to learn.
- Experience in high-load consumer products or game dev.
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: Lisbon; Belgrade
Workplace: OnSite
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We’re looking for a Senior/Principal DevOps to own our cloud-only platform and keep it reliable under high-load and bursty traffic. Our services run entirely on GCP, fronted by Cloudflare, with deep observability in Datadog and CI/CD in GitHub Actions.
This is a hands-on role with real ownership: ensuring we meet our SLA/SLOs, scaling fast (10–50×), and keeping infrastructure efficient and cost-conscious as the company grows and microservices multiply.
KEY RESPONSIBILITIES
Platform Reliability and Scalability
- Own and evolve production infrastructure on GCP and Cloudflare
- Ensure platform availability, performance, and reliability in line with SLA/SLO targets
- Design and operate systems capable of handling rapid traffic spikes and high-load scenarios
- Drive capacity planning, autoscaling, bottleneck removal, and resilience improvements
Kubernetes and Infrastructure
- Build and maintain Infrastructure as Code using Terraform (and Terragrunt where applicable)
- Own Kubernetes operations on GKE, including upgrades, scaling, and operational hardening
- Maintain platform tooling, deployment infrastructure, and operational standards
Observability and Incident Management
- Build and improve observability using Datadog, including monitoring, logging, and APM
- Lead incident response, root cause analysis, and long-term reliability improvements
- Reduce operational noise and improve detection of critical system issues
Security and Delivery
- Operate core security tooling and coordinate remediation efforts across teams
- Improve deployment reliability and developer experience through CI/CD automation and platform guardrails
Cost Optimization
- Own infrastructure cost visibility, optimization, and FinOps initiatives
REQUIRED QUALIFICATIONS
- 5+ years of experience in DevOps, SRE, or Platform Engineering roles
- Proven experience operating production SaaS infrastructure with defined reliability targets and SLA/SLO ownership
- Strong expertise in GCP, Kubernetes (GKE), and Infrastructure as Code using Terraform
- Experience with Cloudflare, observability platforms (Datadog or similar), and modern CI/CD practices
- Strong automation and scripting skills with a reliability-first mindset
- Experience designing and operating scalable, high-availability distributed systems
- Familiarity with SOC 2 / PCI-DSS audits and security architecture requirements.
PREFERRED QUALIFICATIONS
- Experience in game dev or similarly bursty high-load consumer products.
- Mature SRE practices: error budgets, on-call maturity, runbooks, proactive incident prevention.
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: Lisbon; Belgrade
Workplace: OnSite
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We are looking for an automation-first Senior QA Engineer to ensure the reliability and quality of our fintech products across web, native mobile applications, and SDKs.
You will own test strategy and automation end-to-end — from designing coverage to building and maintaining automated test suites. The role spans mobile-first payment experiences, native iOS/Android applications, and SDK integrations, where reliability, security, and product quality are critical.
KEY RESPONSIBILITIES
- Develop, maintain, and expand automated test suites for web products using TypeScript and Playwright
- Define and drive testing strategy for native mobile applications and SDKs
- Design test coverage, testing methodologies, and risk-based quality approaches
- Improve QA infrastructure, reduce test flakiness, and optimize execution speed
- Contribute to manual testing and test case design where automation is not the most effective approach
REQUIRED QUALIFICATIONS
- 5+ years of experience in QA Automation
- Strong hands-on experience with TypeScript and Playwright
- Experience testing fintech, payment, or other high-reliability systems
- Experience testing native iOS and Android applications
- Experience testing SDKs, including integrations, compatibility, and developer-facing workflows
- Ability to design and evolve test coverage strategies
- Experience using AI tools to accelerate test development, maintenance, and analysis, with mandatory validation of outputs
- High level of ownership and ability to drive quality initiatives independently
PREFERRED QUALIFICATIONS
- Experience with mobile testing automation (iOS/Android)
- Experience with payment providers, 3DS, anti-fraud, compliance/PCI context
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: Lisbon; Belgrade
Workplace: OnSite
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We are looking for a Senior QA Engineer with a strong focus on automation to ensure the reliability and quality of our game hub platform.
You will own test strategy and automation for a mobile-first product that combines e-commerce, gamification, and gaming mechanics. The role involves testing complex user journeys, experimentation features, and payment flows where reliability and quality are critical.
KEY RESPONSIBILITIES
- Develop, maintain, and expand automated test suites using TypeScript and Playwright
- Design and evolve test coverage strategies, including testing levels, methodologies, and tooling
- Improve QA infrastructure, reduce test flakiness, and optimize execution speed
- Contribute to manual testing and test case design where automation is not the most effective approach
REQUIRED QUALIFICATIONS
- 5+ years of experience in web QA automation
- Strong hands-on experience with TypeScript and Playwright
- Experience testing mobile-first web products and complex user journeys
- Ability to design and evolve test coverage strategies
- Strong understanding of test automation best practices, reliability, and maintainability
- Experience using AI tools to accelerate test development, maintenance, and analysis, with mandatory validation of outputs
- High level of ownership and ability to drive quality initiatives independently
PREFERRED QUALIFICATIONS
- Experience with gamification, gaming products, LiveOps, or game loops
- Experience with A/B testing, event analytics, and product experimentation
- Experience with feature flags, remote configuration, or similar product delivery mechanisms
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: Remote
Workplace: Remote
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We are looking for a Senior Payments Analyst to drive analytical decision-making across our payments product. This role focuses on understanding user behavior within the payment funnel, identifying conversion bottlenecks, and translating data into product improvements.
You will work with high-scale transactional data, analyzing how users move from checkout to successful payment and where friction occurs. The role requires a strong experimental mindset and the ability to connect data insights to product decisions.
KEY RESPONSIBILITIES
Funnel Analysis and Optimization
- Analyze user behavior across the payment funnel and identify conversion bottlenecks
- Quantify the impact of drop-offs and uncover opportunities to improve conversion and user experience
- Translate analytical findings into actionable product recommendations
Experimentation and Product Insights
- Design and evaluate A/B tests in partnership with Product teams
- Define hypotheses, success metrics, and measurement frameworks
- Monitor product performance through dashboards, reporting, and ongoing analysis
Cross-functional Collaboration
- Partner with Product and Engineering teams to support data-driven decision-making
- Help prioritize product initiatives based on business impact and analytical evidence
REQUIRED QUALIFICATIONS
- 5+ years of experience in Product Analytics, Growth Analytics, Data Analytics, or similar roles
- Strong SQL skills and experience analyzing product, behavioral, or transactional data
- Experience with A/B testing, experimentation, and statistical analysis
- Strong understanding of conversion funnels, user behavior, and product metrics
- Ability to translate data into actionable product recommendations
- Experience using AI tools for analysis, research, and workflow automation
PREFERRED QUALIFICATIONS
- Experience working with payments and transactional data
- Strong understanding of checkout flows and conversion optimization
- Experience in gaming, fintech or e-commerce
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Austin, Texas, United States
ES - Barcelona, Spain
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