Location: Mississauga, Ontario
Workplace: hybrid
Job Title: Director, Billing to Cash
Location: Mississauga, ON - Hybrid
**Travel to Office expectations**
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
About the Team
The Billing to Cash team supports the full customer billing-to-cash lifecycle across PointClickCare's business units, including billing, cash application, collections, escalations, account resolution, and credit risk. The team partners closely with Accounting, Treasury, Sales and GTM leadership, Finance Customer Support, and Account Services to improve Order-to-Cash effectiveness and the customer experience.
Position Summary:
Reporting to the Senior Director, Finance Operations, the Director of Finance, Billing to Cash leads a team of high-performing managers and individual contributors to ensure the billing-to-cash process is frictionless for customers and maximizes cash collections. This highly impactful role leads a high-volume Billing to Cash department with more than $700M in annual collections. The successful candidate will bring strong customer service and business-partner skills, leadership capability, and business acumen to support Order-to-Cash effectiveness.
Key Responsibilities:
Oversee the effectiveness and efficiency of billing, collections, escalation management, and account resolution across the Accounts Receivable portfolio for all business units.
Ensure the effectiveness of the cash application process to support accurate customer statements.
Identify customer payment trends and develop strategic solutions to protect revenue and support cash collection targets.
Drive collections efficiency through payment automation, including ACH adoption, and optimized billing frequency.
Leverage systems, enhance processes, and break down silos to create a best-in-class Billing to Cash team.
Develop and drive Key Performance Indicator reporting for management and internal teams to support working capital targets, including DSO and inputs to Free Cash Flow, and improve operational efficiency.
Develop and implement a customer risk management framework, policies, and procedures to maximize cash flow and minimize bad debt risk, including credit risk, bankruptcies, unclaimed property, and collateral consents.
Serve as the Finance gatekeeper for extending credit to customers with poor payment history or elevated credit risk, while partnering with Sales and Commercial teams to structure terms responsibly and unlock revenue opportunities.
Partner with Treasury to provide reliable cash flow forecasts.
Partner with controllership and revenue accounting to support timely and accurate financial reporting and period-end close.
Oversee billing validations to support invoice accuracy and timely customer delivery.
Partner with internal stakeholders to resolve upstream issues, optimize billing operations, and minimize billing issues.
Develop a high-performing, tech-forward team that can solve issues end to end and serve as subject matter experts in their areas.
Perform other duties as assigned by management to support overall team objectives.
Required Skills & Qualifications:
University education in a relevant discipline; Finance or Accounting preferred.
5+ years of experience leading teams of people managers.
Ability to lead a high-volume Accounts Receivable department collecting more than $500M annually.
Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams.
Extensive expertise in Order-to-Cash processes and best practices.
Credit control and statutory knowledge, including Anti-Money Laundering and Escheatment.
Strong leadership skills, including team building and motivation, transformation, and organization design.
Demonstrated commitment to PointClickCare's core values: People, Passion, and Performance.
Preferred Experience:
Experience in the SaaS industry and with acute and/or post-acute customers.
Experience with major billing-to-cash systems and implementations.
Experience working with Sales Operations, Revenue Operations, and Customer Success teams.
M&A and integration experience.
Experience developing reporting to measure performance.
Experience deploying AI, RPA, or workflow automation tools within Finance or Order-to-Cash operations.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $144,100 - $160,200 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Hybrid
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are looking for an outstanding
storytelling and narrative development lead
to lead our content marketing team. Canonical has a robust portfolio of open source products and offers support for a wide range of open source technologies. This role is for someone who cares deeply about narrative quality and wants to elevate our brand positioning. It requires process discipline and creative smarts, leadership skills and performance-driven strategy to ensure our content aligns with our business objectives.
The ideal candidate is passionate about technology, technology marketing and the use of technology in marketing. They would love to gain experience optimizing content processes, coaching others on their narrative skills and building brand authority. They enjoy learning and improving themselves, the team and the organization. They problem solve, get hands-on, experiment, measure and use automation to make daily life easier. To succeed in this role, the candidate must be metrics-driven, highly organized and skilled at team development, capacity planning and cross-functional collaboration.
This role reports to the Director of Communications.
Location:
This role is home based in the EMEA region.
What your day will look like
Develop and execute a content strategy that aligns with our business goals, SEO and brand.
Manage our content calendar end to end, ensuring content is efficiently produced with minimum friction and process clarity.
Ensure content quality, consistency and brand alignment in everything we produce.
Collaborate with our web and growth engineering teams to optimize content for search and AI engines, building on proven SEO or GEO expertise.
Supervise quarterly content planning sessions and work closely with content specialists, product management and marketing to optimize content plans.
Monitor and report on KPIs for our content program and use analytics tools to identify improvement opportunities.
Align messaging to ensure integrated campaign support across channels, working closely with our marketing, product and brand teams.
What we are looking for in you
At least 5 years of work experience in content or related roles, preferably at technology companies, with 2+ years of experience as a manager or team lead.
Proven experience creating authoritative and engaging content. Portfolio of written work required.
Applied knowledge of GEO and SEO, experience with relevant tools and SEO-driven content calendars.
Excellent project management and interpersonal skills with the ability to create highly efficient processes for content production and reuse.
Bachelor’s degree in marketing, communications or a relevant discipline.
Someone who is passionate about technology and open source.
A problem solver: you don’t shy away from taking on challenges and see projects through to completion.
Attention to detail and appreciation for standards: you value quality and accuracy but can adapt quickly when the need arises.
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilization. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
🏠Fully remote working environment - we’ve been working remotely since 2004!
📚Personal learning and development budget of 2,000 USD per annum
💰Annual compensation review
🏆Recognition rewards
🏝 Annual holiday leave
👶Parental Leave
🧑💼Employee Assistance Programme
🧳Opportunity to travel to new locations to meet colleagues at ‘sprints’
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Shift work required for eligibility
Job Summary:
As a Solutions Analyst, you are responsible for the delivery and management of technical and integration interactions and will own the most challenging and interesting cases. Being a customer facing support expert, you will be solution focused, and service oriented to advocate for the customers when working or escalating high priority cases and issues.
In Customer operations, being a support liaison means you must solve technical issues both internally and externally, and maintain strong communication between both sides, reporting into the Manager, Customer Support for all technical support needs.
Key Responsibilities:
•Provide empathetic, high-quality support to clients managing, configuring, and using our clinical applications.
•Develop deep expertise in our cloud-based software to support clinical workflows and patient care in long-term care settings.
•Troubleshoot technical issues through log analysis, research, and problem recreation.
•Collaborate cross-functionally to ensure customer satisfaction and timely issue resolution.
•Leverage and contribute to the internal knowledge base to improve support efficiency.
•Consistently meet or exceed service delivery standards and key performance indicators (KPIs).
•Accurately document customer interactions, investigative steps, and resolutions using our help desk ticketing system.
•Be available to work weekdays from 11 AM to 8 PM EST, with occasional overtime, weekend, holiday, and on-call shifts as required.
Your Key Strengths:
•Exposure to AI tools and a desire to leverage them to enhance product management practices and product capabilities.
•1-2 years of SaaS support experience, Technical Support, and or Operations Support environment
•Understanding of clinical workflows in long term care or medical facilities (preferred, not required)
•Strong understanding of business workflows and processes within SaaS or enterprise applications.
•Proven problem-solving skills and the ability to manage customer expectations.
•Excellent written and verbal communication skills.
•Comfortable in fast-paced, high-demand environments.
•Quick learner with strong technical aptitude; detail-oriented, analytical, patient, and an active listener.
•Experience collaborating with cross-functional technical teams (e.g., Product, Engineering, QA).
•Experience supporting and troubleshooting web-based SaaS applications.
•Familiarity with diagnostic/observability tools and techniques used to resolve customer issues (preferred).
•Experience with CRM/help desk platforms (e.g., Salesforce Service Cloud, Zendesk, or similar).
#LI-MG1
#LI-Remote
Corp B - S2
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $58,000 - $65,000 with fulltime benefits!
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Overtime-Eligible
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
As we continue to strengthen alignment across our go-to-market teams, we're focused on building a more connected approach to how we measure, analyze, and forecast performance across the full customer journey, from the first website visit through sales engagement to closed-won revenue. This new role, within our Revenue Operations team, will help bring that vision to life by creating a clear, shared view of the funnel that marketing, sales, customer success, and leadership can use to make more informed decisions. As a new role, you'll have the opportunity to shape how we work, partnering closely with marketing, RevOps, and the broader revenue organization to improve visibility, forecasting, and accountability across the business.
What you’ll do in the role:
Build full-funnel reporting that connects marketing activity in tools like HubSpot to opportunities and closed-won business in Salesforce, and make it visible to executives and teams across the organization
Work with marketing and sales to define and document how attribution works, including what “influenced” versus “marketing-sourced” means and how leads are tagged as marketing-led, sales-led, or SDR-led
Partner with marketing on lead scoring and how leads flow into Salesforce
Improve how we measure campaign ROI so teams can see what worked, double down, and shift spend away from what didn’t
Work with marketing and go-to-market teams to agree on shared metric definitions, and publish them as a single source of truth
Build reports and dashboards with AI tools, refine them with stakeholder feedback, and publish final versions to our BI tool on a regular refresh schedule
Dig into the data, including with AI, to surface patterns and insights nobody has asked about yet
What you’ll bring to the role:
About 3 to 5 years of experience, ideally in marketing, revenue operations, or a multi-hat go-to-market role
Strong analytical skills, with hands-on experience in Excel and BI tools
Working knowledge of marketing concepts and terms, such as MQLs
The interpersonal skills to negotiate shared definitions across teams with different perspectives
Curiosity about AI and how to use it in your analysis
Experience in a SaaS environment
Bonus: the ability to read SQL (writing it is not required)
Base Salary based on level of experience
$125,500
—
$147,600 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: Remote, Germany
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the Regional Director, Sales for Germany, you’ll lead a high-performing team of Strategic & Major Account Executive professionals to grow adoption of GitLab’s AI-powered DevSecOps platform. You’ll be responsible for managing software sales, bookings, and revenue, while building strong relationships with new and existing customers who rely on GitLab to increase developer productivity, improve operational efficiency, and reduce security and compliance risk. Reporting to the VP, Central EMEA, you’ll hire and develop top talent, set clear territory and industry strategies, and ensure your team’s sales plans align with GitLab’s overall growth goals in this market. In your first year, you’ll focus on building a strong team culture, deepening our presence with German clients, and consistently meeting or exceeding performance objectives in a fast-paced, open source software and SaaS environment.
Responsibilities
Lead, coach, and motivate a team of Strategic & Major Account Executives focused on the German market to deliver software sales, bookings, and revenue results
Drive territory and industry planning by analyzing market dynamics, customer needs, and competitive trends to identify and execute on growth opportunities
Develop and own accurate sales forecasts, territory management plans, and growth strategies that align to GitLab’s overall revenue goals
Establish, track, and report on key performance metrics for the team, and take action to address gaps and improve outcomes
Collaborate closely with Renewals, Marketing, and other cross-functional partners to manage pipeline health, renewal performance, and deal execution
Recruit, hire, and onboard top sales talent while building and maintaining a strong pipeline of potential future hires in the region
Create a high-performing, inclusive, and positive team culture through regular coaching, clear expectations, and ongoing development
Educate and enable your team on GitLab’s product, pricing, AI-powered DevSecOps positioning, and key industry and regulatory factors relevant to the German market, such as data privacy, data sovereignty, and sector-specific compliance requirements
Requirements
Progressive experience in field sales and sales operations in an open source software, DevOps, or similar software-as-a-service environment
Demonstrated success leading and developing account-focused sales teams, including hiring, coaching, and performance management
Proven track record of meeting or exceeding performance objectives (revenue targets, pipeline targets, etc.)
Experience building and executing go-to-market strategies for the German market, with a willingness to both lead and participate directly in selling activities
Commercial and analytical skills to interpret sales performance data and adjust regional plans in ways that drive sustainable, long-term growth
Practical experience working with CRM and sales/marketing tools (for example Salesforce, Clari, Marketo) to manage forecasts, territories, and pipeline
Ability to analyze market trends, customer needs, and competitive dynamics to inform territory planning and team enablement
Strong relationship-building, negotiation, and presentation skills, including executive-level written and verbal communication and the ability to mentor others
Alignment with GitLab’s values and interest in open source, with openness to candidates who bring transferable leadership and regional sales experience from adjacent software markets
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Zurich, Switzerland
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Product
In a rapidly evolving world, trust in AI depends on AI agents being grounded in fresh, verified real-world data. Search is the foundation that makes this possible.
We are building an agent-native search platform designed specifically for AI systems rather than human users. Our product provides programmatic, low-latency, and observable search APIs that AI agents use to retrieve, filter, and reason over real-world information at scale.
The Role
We are looking for a Senior Software Engineer to work on the web access infrastructure of a novel search engine tailored for agentic AI consumption.
In this role, you will focus on making our access to public web content reliable and efficient. You will investigate how modern websites and browsers communicate across the full request lifecycle, find the root cause when a request fails or returns something unexpected, and build the fixes into production systems operating at internet scale. Your work ensures that high-quality content is consistently available to the crawling, indexing and retrieval systems downstream.
In this position, your responsibility will be to
Diagnose failed or degraded requests at the right layer: network and IP, TLS and HTTP/2 behavior, headers and session state, client-side scripts, or browser characteristics
Analyze how websites verify and classify clients, including how client-side scripts and protocol-level behavior shape what a site serves to different clients
Build clients and tooling that behave consistently and compatibly with standard browsers across all of these layers, using a real browser where a lightweight client is not enough
Monitor access quality as websites change: detect regressions, find the cause, and measure success on real content rather than on status codes
Build the tooling to do this at scale: traffic capture and comparison against real browsers, per-site and per-method success tracking, and the cost of each successful fetch
Choose the fetch method for each host, from a lightweight HTTP client to a full browser, balancing quality against cost
You may be a good fit if you
Have 5+ years of experience building production systems, and are an expert in several of the following areas.
The request lifecycle
HTTP/1.1, HTTP/2 and HTTP/3, TLS handshakes and TLS fingerprints (JA3/JA4), and header behavior
What a server can observe at each step of a request, and what a client controls at each step
A debugging method, not guesses: replaying captured browser traffic, comparing against a real browser on the same network path, and changing one variable at a time
Client-side analysis
Reading and analyzing complex or obfuscated JavaScript, and observing what a script measures by hooking browser APIs
How browser, device and network characteristics are measured (canvas, fonts, WebGL, screen and window metrics) and how consistent they are across layers
Browser instrumentation and the Chrome DevTools Protocol, used as tools for investigation
Running it for real
Have run this in production and can give numbers: requests per day, sites or hosts, and the success rate and how you measured it
Strong programming in at least one of Go, Python, Rust or C++
Strong candidates may also have experience with
Working at a web data provider, a browser or web-security company, or a company that collects data from complex sources
Contributions to browser networking or fingerprinting-related open-source tooling, or public write-ups of how client verification works
Building or maintaining a patched browser
Networks, proxies and IP reputation
Internet-scale distributed systems, Kubernetes and cloud infrastructure
The kind of problems you will work on
A site returns a different response to our client than to Chrome on the same network path. Find out why, and fix that cause.
A site changes how it verifies clients and success drops across a group of sites. Find what changed, adapt, and make the next change cheaper to catch.
Switching to a browser-like network profile makes results worse on some hosts. Work out what no longer matches.
We conduct coding interviews as part of the process.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Amsterdam, Netherlands; Israel; London, United Kingdom
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Product
In a rapidly evolving world, trust in AI depends on AI agents being grounded in fresh, verified real-world data. Search is the foundation that makes this possible.
We are building an agent-native search platform designed specifically for AI systems rather than human users. Our product provides programmatic, low-latency, and observable search APIs that AI agents use to retrieve, filter, and reason over real-world information at scale.
The Role
We are looking for a Senior Software Engineer to work on the web access infrastructure of a novel search engine tailored for agentic AI consumption.
In this role, you will focus on making our access to public web content reliable and efficient. You will investigate how modern websites and browsers communicate across the full request lifecycle, find the root cause when a request fails or returns something unexpected, and build the fixes into production systems operating at internet scale. Your work ensures that high-quality content is consistently available to the crawling, indexing and retrieval systems downstream.
In this position, your responsibility will be to
Diagnose failed or degraded requests at the right layer: network and IP, TLS and HTTP/2 behavior, headers and session state, client-side scripts, or browser characteristics
Analyze how websites verify and classify clients, including how client-side scripts and protocol-level behavior shape what a site serves to different clients
Build clients and tooling that behave consistently and compatibly with standard browsers across all of these layers, using a real browser where a lightweight client is not enough
Monitor access quality as websites change: detect regressions, find the cause, and measure success on real content rather than on status codes
Build the tooling to do this at scale: traffic capture and comparison against real browsers, per-site and per-method success tracking, and the cost of each successful fetch
Choose the fetch method for each host, from a lightweight HTTP client to a full browser, balancing quality against cost
You may be a good fit if you
Have 5+ years of experience building production systems, and are an expert in several of the following areas.
The request lifecycle
HTTP/1.1, HTTP/2 and HTTP/3, TLS handshakes and TLS fingerprints (JA3/JA4), and header behavior
What a server can observe at each step of a request, and what a client controls at each step
A debugging method, not guesses: replaying captured browser traffic, comparing against a real browser on the same network path, and changing one variable at a time
Client-side analysis
Reading and analyzing complex or obfuscated JavaScript, and observing what a script measures by hooking browser APIs
How browser, device and network characteristics are measured (canvas, fonts, WebGL, screen and window metrics) and how consistent they are across layers
Browser instrumentation and the Chrome DevTools Protocol, used as tools for investigation
Running it for real
Have run this in production and can give numbers: requests per day, sites or hosts, and the success rate and how you measured it
Strong programming in at least one of Go, Python, Rust or C++
Strong candidates may also have experience with
Working at a web data provider, a browser or web-security company, or a company that collects data from complex sources
Contributions to browser networking or fingerprinting-related open-source tooling, or public write-ups of how client verification works
Building or maintaining a patched browser
Networks, proxies and IP reputation
Internet-scale distributed systems, Kubernetes and cloud infrastructure
The kind of problems you will work on
A site returns a different response to our client than to Chrome on the same network path. Find out why, and fix that cause.
A site changes how it verifies clients and success drops across a group of sites. Find what changed, adapt, and make the next change cheaper to catch.
Switching to a browser-like network profile makes results worse on some hosts. Work out what no longer matches.
We conduct coding interviews as part of the process.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Product
In a rapidly evolving world, trust in AI depends on AI agents being grounded in fresh, verified real-world data. Search is the foundation that makes this possible.
We are building an agent-native search platform designed specifically for AI systems rather than human users. Our product provides programmatic, low-latency, and observable search APIs that AI agents use to retrieve, filter, and reason over real-world information at scale.
The Role
We are looking for a Staff Software Engineer to work on the runtime systems of a novel search engine tailored for agentic AI consumption.
In this role, you will focus on building low-latency, high-throughput systems that serve search queries in real time. You will work on the critical path of user-facing requests, where performance, predictability, and efficiency directly impact product quality. You will design and operate systems that handle thousands of requests per second under strict latency budgets, optimising every layer from request handling to data access and response assembly.
In this position, your responsibility will be to
Design, implement, and operate core runtime services for serving search queries at scale
Build and optimise request flows, including query processing, retrieval orchestration, and response assembly under strict latency budgets
Develop systems that maintain performance and predictability under high load
Optimise CPU, memory, and data access patterns in performance-critical paths
Ensure reliability, observability, and predictability across production services
Build well-tested systems with clear responsibilities and interaction contracts, while remaining flexible as architecture evolves
Define and implement observability primitives, including structured logs, metrics, traces, and latency breakdowns
Monitor throughput, latency, and resource usage, and drive improvements in performance and cost efficiency
Collaborate with indexing and ML teams to integrate retrieval and ranking components, keeping ML logic decoupled from core system internals
Support experimentation and iteration through controlled rollouts and rigorous benchmarking
You may be a good fit if you:
Have 8+ years of experience as a software engineer working on production backend systems
Have strong hands-on expertise in C++ or Rust in real-world, high-load services
Have built and operated high-load, low-latency user-facing systems handling thousands of RPS under strict latency constraints
Understand performance at a systems level — CPU, memory, networking, and data access
Have operated your own code in production: deployed it, debugged incidents, and rolled back changes when necessary
Think end-to-end about request flows rather than staying within isolated components
Can balance correctness, latency, and development velocity, making pragmatic tradeoffs when scope or time requires
Collaborate effectively across engineering, ML, and product teams, communicating clearly in cross-functional settings
Strong candidates may also have experience with:
DBMS internals (open source or SaaS) and cloud infrastructure
High-load web applications or large-scale APIs
Performance-critical systems such as trading platforms or real-time data pipelines
Low-level performance tuning and hardware-level optimisation
Open-source contributions or active involvement in the engineering community
Competitive programming or CTF participation
SHAD or similar advanced technical programmes
Conference talks or technical publications
We conduct coding interviews as part of the process.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: London, United Kingdom
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Product
In a rapidly evolving world, trust in AI depends on AI agents being grounded in fresh, verified real-world data. Search is the foundation that makes this possible.
We are building an agent-native search platform designed specifically for AI systems rather than human users. Our product provides programmatic, low-latency, and observable search APIs that AI agents use to retrieve, filter, and reason over real-world information at scale.
The Role
We are looking for a Staff Software Engineer to work on the runtime systems of a novel search engine tailored for agentic AI consumption.
In this role, you will focus on building low-latency, high-throughput systems that serve search queries in real time. You will work on the critical path of user-facing requests, where performance, predictability, and efficiency directly impact product quality. You will design and operate systems that handle thousands of requests per second under strict latency budgets, optimising every layer from request handling to data access and response assembly.
In this position, your responsibility will be to
Design, implement, and operate core runtime services for serving search queries at scale
Build and optimise request flows, including query processing, retrieval orchestration, and response assembly under strict latency budgets
Develop systems that maintain performance and predictability under high load
Optimise CPU, memory, and data access patterns in performance-critical paths
Ensure reliability, observability, and predictability across production services
Build well-tested systems with clear responsibilities and interaction contracts, while remaining flexible as architecture evolves
Define and implement observability primitives, including structured logs, metrics, traces, and latency breakdowns
Monitor throughput, latency, and resource usage, and drive improvements in performance and cost efficiency
Collaborate with indexing and ML teams to integrate retrieval and ranking components, keeping ML logic decoupled from core system internals
Support experimentation and iteration through controlled rollouts and rigorous benchmarking
You may be a good fit if you:
Have 8+ years of experience as a software engineer working on production backend systems
Have strong hands-on expertise in C++ or Rust in real-world, high-load services
Have built and operated high-load, low-latency user-facing systems handling thousands of RPS under strict latency constraints
Understand performance at a systems level — CPU, memory, networking, and data access
Have operated your own code in production: deployed it, debugged incidents, and rolled back changes when necessary
Think end-to-end about request flows rather than staying within isolated components
Can balance correctness, latency, and development velocity, making pragmatic tradeoffs when scope or time requires
Collaborate effectively across engineering, ML, and product teams, communicating clearly in cross-functional settings
Strong candidates may also have experience with:
DBMS internals (open source or SaaS) and cloud infrastructure
High-load web applications or large-scale APIs
Performance-critical systems such as trading platforms or real-time data pipelines
Low-level performance tuning and hardware-level optimisation
Open-source contributions or active involvement in the engineering community
Competitive programming or CTF participation
SHAD or similar advanced technical programmes
Conference talks or technical publications
We conduct coding interviews as part of the process.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Regional Director - Public Sector, UK/I
As a Regional Director, UK/I Public Sector in GitLab's EMEA Sales team, you'll lead a regional Public Sector sales organization focused on driving growth across the UK and Ireland. You'll be responsible for building and executing the regional sales strategy, growing existing customer relationships, expanding the client base, and helping your team deliver against revenue goals. You'll work closely with cross-functional partners across Marketing, Customer Success, Ecosystems, and Sales to create a strong customer experience and bring GitLab's value to strategic accounts across the region.
Some examples of our projects:
Developing and executing regional sales plans that align territory priorities, account growth, forecasting, and team performance to support GitLab's revenue goals
Building strong relationships with key decision-makers across Public Sector accounts while coaching a regional sales team to grow pipeline, close complex opportunities, and expand customer value
What you'll do
Leads and executes best-in-class sales strategies that exceed revenue and growth targets for the team. Ensures the sales team consistently delivers high performance, setting the standard for excellence across the organization
Develops and executes strategies focused on expanding the client base within the territory
Maintains close contact with assigned accounts by establishing strong relationships with key decision makers. Develops and maintains a strong executive call plan and relationship with the CXO's & Program level leaders for the account set
Analyzes market dynamics in an effort to maximize existing successes and to create new sales growth opportunities
Drives the transformation to a solution-selling approach. Focuses on growing our top-tier client base and positioning our offerings as transformational solutions. Cultivates a mindset that goes beyond product selling to consultative, long-term client partnerships.
Prioritises customer adoption and consumption. Works directly with customers to ensure that they derive maximum value from our solutions. Support the team in fostering long-term relationships and driving customer success.
Leads efforts to explore and execute verticalisation as a model for scaling. Provide strong strategic direction for the development of vertical sales teams and specialized market approaches.
Prepares forecasts, territory/industry management, and growth plans
Educates team on significant industry factors including competitive products, regulations, trends, customer needs, and pricing
Establishes and reports on metrics to measure team performance; correct deficiencies where necessary
Ensures that the sales plan is aligned with and supports the corporate revenue goal
Invests time weekly to build and engage a pipeline of top talent for potential future hires
Manages a team of 5-10 Strategic Account Executives; fosters a successful and positive team environment.
Hires, coaches and develops top talent into the team
Drives a high performing sales organisation
Leads by example whilst being a role model for the team
Empowers individuals to grow their own business
What you'll bring
Demonstrated progressive experience in field sales, operations and leadership
Data-informed sales management skills, including building repeatable processes, pipeline discipline, and forecast accuracy using Salesforce (or a similar CRM).
Experience selling complex, high-value software solutions and expanding customer relationships within commercial accounts.
Experience selling to Fortune 500; willingness to "roll up your sleeves" and sell
Demonstrated progressive experience leading field sales teams using the MEDDPICC or similar sales methodology.
Strong solution selling experience and experience elevating the team to be solution sellers
Proven track record of meeting or exceeding performance objectives (revenue targets, pipeline targets, etc.)
Ability to exercise effective judgment, sensitivity, creativity to changing needs and situations; ability to handle a fast-paced environment and challenging workload
Strong relationship building and negotiation skills
Strong presentation skills; Executive level communication skills (both written and verbal) and the ability to mentor others
You share our values, and work in accordance with those values.
Leadership at GitLab
Ability to use GitLab
About the team
The Regional Director reports to the Area Vice President of GitLab North Region. The Sales team at GitLab helps organizations adopt the most comprehensive AI-powered DevSecOps platform while building long-term customer relationships rooted in trust, value, and measurable outcomes.
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Zurich, Switzerland
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Product
In a rapidly evolving world, trust in AI depends on AI agents being grounded in fresh, verified real-world data. Search is the foundation that makes this possible.
We are building an agent-native search platform designed specifically for AI systems rather than human users. Our product provides programmatic, low-latency, and observable search APIs that AI agents use to retrieve, filter, and reason over real-world information at scale.
The Role
We are looking for a Staff Software Engineer to work on the runtime systems of a novel search engine tailored for agentic AI consumption.
In this role, you will focus on building low-latency, high-throughput systems that serve search queries in real time. You will work on the critical path of user-facing requests, where performance, predictability, and efficiency directly impact product quality. You will design and operate systems that handle thousands of requests per second under strict latency budgets, optimising every layer from request handling to data access and response assembly.
In this position, your responsibility will be to
Design, implement, and operate core runtime services for serving search queries at scale
Build and optimise request flows, including query processing, retrieval orchestration, and response assembly under strict latency budgets
Develop systems that maintain performance and predictability under high load
Optimise CPU, memory, and data access patterns in performance-critical paths
Ensure reliability, observability, and predictability across production services
Build well-tested systems with clear responsibilities and interaction contracts, while remaining flexible as architecture evolves
Define and implement observability primitives, including structured logs, metrics, traces, and latency breakdowns
Monitor throughput, latency, and resource usage, and drive improvements in performance and cost efficiency
Collaborate with indexing and ML teams to integrate retrieval and ranking components, keeping ML logic decoupled from core system internals
Support experimentation and iteration through controlled rollouts and rigorous benchmarking
You may be a good fit if you:
Have 8+ years of experience as a software engineer working on production backend systems
Have strong hands-on expertise in C++ or Rust in real-world, high-load services
Have built and operated high-load, low-latency user-facing systems handling thousands of RPS under strict latency constraints
Understand performance at a systems level — CPU, memory, networking, and data access
Have operated your own code in production: deployed it, debugged incidents, and rolled back changes when necessary
Think end-to-end about request flows rather than staying within isolated components
Can balance correctness, latency, and development velocity, making pragmatic tradeoffs when scope or time requires
Collaborate effectively across engineering, ML, and product teams, communicating clearly in cross-functional settings
Strong candidates may also have experience with:
DBMS internals (open source or SaaS) and cloud infrastructure
High-load web applications or large-scale APIs
Performance-critical systems such as trading platforms or real-time data pipelines
Low-level performance tuning and hardware-level optimisation
Open-source contributions or active involvement in the engineering community
Competitive programming or CTF participation
SHAD or similar advanced technical programmes
Conference talks or technical publications
We conduct coding interviews as part of the process.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Zurich, Switzerland
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Product
In a rapidly evolving world, trust in AI depends on AI agents being grounded in fresh, verified real-world data. Search is the foundation that makes this possible.
We are building an agent-native search platform designed specifically for AI systems rather than human users. Our product provides programmatic, low-latency, and observable search APIs that AI agents use to retrieve, filter, and reason over real-world information at scale.
The Role
We are looking for a Staff Software Engineer to work on the content acquisition and crawling infrastructure of a novel search engine tailored for agentic AI consumption.
In this role, you will focus on building systems that discover, fetch, and continuously refresh content from the open web and other large-scale data sources. You will design distributed crawling, scheduling, and ingestion infrastructure capable of operating at internet scale while balancing coverage, freshness, resource efficiency, and reliability. You will work on systems that process billions of URLs, manage high-throughput data flows, and ensure that high-quality content is consistently available to downstream indexing and retrieval systems.
In this position, your responsibility will be to:
Design, implement, and operate web-scale crawling systems for acquiring content from the internet
Build ingestion workflows for internal and external data sources, including crawlers, structured feeds, and partner integrations
Develop crawl scheduling, prioritisation, recrawl policies, and freshness strategies
Build systems for URL discovery, deduplication, content extraction, and crawl orchestration
Ensure reliable operation of crawling infrastructure under high-throughput conditions
Define observability and quality metrics for crawl coverage, freshness, throughput, and content quality
Monitor resource usage, bandwidth consumption, and infrastructure cost
Collaborate with indexing and ML teams to ensure acquired content meets retrieval and ranking requirements
Enable safe experimentation with crawling strategies and content acquisition policies
You may be a good fit if you:
8+ years of experience building backend or distributed systems
Strong Go or C++ expertise
Experience with large-scale distributed systems (10k+ RPS, billions of URLs, high-throughput pipelines)
Understanding of web protocols (HTTP, DNS, TLS), crawling, scraping, and content extraction
Experience operating production systems and debugging failures in distributed environments
Strong understanding of scalability, fault tolerance, and resource management
Strong candidates may also have experience with:
Web crawling
Building streaming data pipelines and event-driven systems
Kafka, Pulsar, NATS, RabbitMQ, or similar messaging platforms
Designing distributed schedulers, queues, and asynchronous processing systems
Spark, Flink, Beam, or MapReduce
Ad tech, social networks, search engines, or other large-scale content platforms
We conduct coding interviews as part of the process.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: London, United Kingdom
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Product
In a rapidly evolving world, trust in AI depends on AI agents being grounded in fresh, verified real-world data. Search is the foundation that makes this possible.
We are building an agent-native search platform designed specifically for AI systems rather than human users. Our product provides programmatic, low-latency, and observable search APIs that AI agents use to retrieve, filter, and reason over real-world information at scale.
The Role
We are looking for a Staff Software Engineer to work on the content acquisition and crawling infrastructure of a novel search engine tailored for agentic AI consumption.
In this role, you will focus on building systems that discover, fetch, and continuously refresh content from the open web and other large-scale data sources. You will design distributed crawling, scheduling, and ingestion infrastructure capable of operating at internet scale while balancing coverage, freshness, resource efficiency, and reliability. You will work on systems that process billions of URLs, manage high-throughput data flows, and ensure that high-quality content is consistently available to downstream indexing and retrieval systems.
In this position, your responsibility will be to:
Design, implement, and operate web-scale crawling systems for acquiring content from the internet
Build ingestion workflows for internal and external data sources, including crawlers, structured feeds, and partner integrations
Develop crawl scheduling, prioritisation, recrawl policies, and freshness strategies
Build systems for URL discovery, deduplication, content extraction, and crawl orchestration
Ensure reliable operation of crawling infrastructure under high-throughput conditions
Define observability and quality metrics for crawl coverage, freshness, throughput, and content quality
Monitor resource usage, bandwidth consumption, and infrastructure cost
Collaborate with indexing and ML teams to ensure acquired content meets retrieval and ranking requirements
Enable safe experimentation with crawling strategies and content acquisition policies
You may be a good fit if you:
8+ years of experience building backend or distributed systems
Strong Go or C++ expertise
Experience with large-scale distributed systems (10k+ RPS, billions of URLs, high-throughput pipelines)
Understanding of web protocols (HTTP, DNS, TLS), crawling, scraping, and content extraction
Experience operating production systems and debugging failures in distributed environments
Strong understanding of scalability, fault tolerance, and resource management
Strong candidates may also have experience with:
Web crawling
Building streaming data pipelines and event-driven systems
Kafka, Pulsar, NATS, RabbitMQ, or similar messaging platforms
Designing distributed schedulers, queues, and asynchronous processing systems
Spark, Flink, Beam, or MapReduce
Ad tech, social networks, search engines, or other large-scale content platforms
We conduct coding interviews as part of the process.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Product
In a rapidly evolving world, trust in AI depends on AI agents being grounded in fresh, verified real-world data. Search is the foundation that makes this possible.
We are building an agent-native search platform designed specifically for AI systems rather than human users. Our product provides programmatic, low-latency, and observable search APIs that AI agents use to retrieve, filter, and reason over real-world information at scale.
The Role
We are looking for a Staff Software Engineer to work on the content acquisition and crawling infrastructure of a novel search engine tailored for agentic AI consumption.
In this role, you will focus on building systems that discover, fetch, and continuously refresh content from the open web and other large-scale data sources. You will design distributed crawling, scheduling, and ingestion infrastructure capable of operating at internet scale while balancing coverage, freshness, resource efficiency, and reliability. You will work on systems that process billions of URLs, manage high-throughput data flows, and ensure that high-quality content is consistently available to downstream indexing and retrieval systems.
In this position, your responsibility will be to:
Design, implement, and operate web-scale crawling systems for acquiring content from the internet
Build ingestion workflows for internal and external data sources, including crawlers, structured feeds, and partner integrations
Develop crawl scheduling, prioritisation, recrawl policies, and freshness strategies
Build systems for URL discovery, deduplication, content extraction, and crawl orchestration
Ensure reliable operation of crawling infrastructure under high-throughput conditions
Define observability and quality metrics for crawl coverage, freshness, throughput, and content quality
Monitor resource usage, bandwidth consumption, and infrastructure cost
Collaborate with indexing and ML teams to ensure acquired content meets retrieval and ranking requirements
Enable safe experimentation with crawling strategies and content acquisition policies
You may be a good fit if you:
8+ years of experience building backend or distributed systems
Strong Go or C++ expertise
Experience with large-scale distributed systems (10k+ RPS, billions of URLs, high-throughput pipelines)
Understanding of web protocols (HTTP, DNS, TLS), crawling, scraping, and content extraction
Experience operating production systems and debugging failures in distributed environments
Strong understanding of scalability, fault tolerance, and resource management
Strong candidates may also have experience with:
Web crawling
Building streaming data pipelines and event-driven systems
Kafka, Pulsar, NATS, RabbitMQ, or similar messaging platforms
Designing distributed schedulers, queues, and asynchronous processing systems
Spark, Flink, Beam, or MapReduce
Ad tech, social networks, search engines, or other large-scale content platforms
We conduct coding interviews as part of the process.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are looking for an experienced Transportation Logistics Specialist to manage the full scope of IT
hardware logistics across Europe and beyond — including racks, servers, and other data center
equipment. The role covers domestic European transport between our warehouses and data center
sites, inbound international freight from suppliers in Taiwan and other origins into Europe, outbound
shipments from Europe as required, and logistics to and from Israel. You will also be responsible for
RMA/RMS shipments and ensuring smooth, timely delivery of hardware across all lanes. This is a hands-
on, operationally focused role requiring strong attention to detail, excellent vendor management skills,
and the ability to work cross-functionally in a fast-paced, global environment.
Key Responsibilities
Logistics Operations
• Manage end-to-end transport of IT hardware — rack systems, servers, and other data center
equipment — across all lanes: domestic European moves, inbound international shipments
(primarily from Taiwan-based suppliers), outbound from Europe as required, and shipments to
and from Israel.
• Coordinate inbound freight scheduling for both domestic and international shipments, including
air freight from Taiwan and other origins, managing carrier and freight forwarder
selection and delivery execution to ensure on-time, damage-free arrival at European sites.
• Handle all RMA and RMS shipments, including coordination with vendors, carriers, and internal
teams to ensure accurate and timely processing.
• Manage equipment transfers between company warehouses and data center facilities across
Europe, optimising routes and minimising handling risk.
• Maintain full visibility over active shipments across all lanes and proactively resolve transit
issues, delays, or exceptions.
• Develop contingency plans and alternative routing strategies to ensure business continuity.
• Manage time-critical air freight shipments where required, including carrier selection, booking,
and end-to-end tracking to ensure expedited delivery of hardware.
Coordination & Documentation
• Coordinate closely with data center operations teams to support staging, buffering, and just-in-
time hardware deployment.
• Maintain accurate in-transit inventory records and ensure proper chain-of-custody
documentation for all shipments.
• Manage all shipment-related documentation in relevant systems (Jira, TMS, or equivalent),
ensuring records are complete, accurate, and audit-ready.
• Manage customs documentation and clearance processes for all cross-border shipments,
including inbound from Taiwan, transfers within Europe, and shipments to and from Israel.
• Process and reconcile logistics invoices; manage payments for transportation operations,
including ZIP payments to the appropriate vendors and partners.
• Work with the security team to establish and maintain secure shipment protocols and ensure
compliance with physical security requirements.
Compliance & Quality
• Ensure all shipments comply with applicable regulations — including EU transport and customs
requirements for domestic European moves, EU import/export regulations for international
freight, and relevant cross-border trade compliance requirements for shipments involving Israel.
• Manage VAT, duties, and customs declarations for inbound and outbound international
shipments in line with EU regulations.
• Maintain audit-ready documentation for all logistics activities, supporting internal (SOX) and
external compliance requirements.
• Establish and enforce SLAs and KPIs with freight carriers, forwarders, and 3PL partners; drive
accountability through regular performance reviews.
• Identify and escalate compliance gaps or process deviations, implementing corrective actions as
needed.
Cross-Functional Collaboration
• Partner with hardware engineering, procurement, finance, and data center operations to align
logistics execution with deployment timelines and business priorities.
• Collaborate with OEM suppliers (e.g., Giga, ASUS), primarily based in Taiwan, to coordinate
international shipping windows, batch tracking, customs documentation, and inbound
scheduling into European facilities.
• Coordinate with teams and partners in Israel to manage inbound and outbound shipments,
ensuring compliance with applicable import/export requirements.
• Act as the primary escalation point for European transport-related issues across internal teams
and external partners.
• Drive continuous improvement initiatives through KPI tracking, root cause analysis, and process
standardisation.
Planning & Cost Management
• Forecast transportation demand based on data center expansion plans, hardware deployment
schedules, and capacity needs across European and international lanes.
• Identify cost optimisation opportunities through carrier consolidation, routing improvements,
and smarter scheduling.
• Track and report on logistics costs across all lanes, flagging variances and recommending
corrective actions.
• Support data-driven decision-making through regular reporting, dashboards, and operational
analytics.
Requirements
• 5+ years of experience in transportation, freight, or logistics management — ideally within
technology, data center, or hardware supply chain environments.
• Proven experience managing both domestic European and international freight operations,
including LTL/FTL, and air freight shipments, carrier and forwarder relationships,
and 3PL coordination.
• Solid understanding of EU customs regulations, import/export procedures, and cross-border
trade compliance within Europe and with non-EU countries.
• Experience managing shipments to or from Israel is an advantage; familiarity with relevant
customs and trade compliance requirements is a plus.
• Hands-on experience with RMA/RMS shipment processes and reverse logistics flows.
• Familiarity with TMS platforms, Jira, or similar systems used for shipment tracking and
documentation.
• Experience managing large, heavy, or high-value freight (server racks, IT infrastructure
equipment) is strongly preferred.
• Excellent organisational and documentation skills with a high standard for accuracy and
completeness.
• Strong communication and stakeholder management skills; ability to work cross-functionally
across technical and non-technical teams in an international environment.
• Self-starter mindset with the ability to operate independently in a remote environment.
• Based in Europe; Amsterdam preferred, other EU locations considered. Must be eligible to work
in the EU.
• Fluency in English required; additional European languages are an advantage.
Nice to Have
• Experience in a hyperscaler, cloud provider, or large-scale data center build-out environment.
• Experience with Asia-Pacific supply chains, particularly Taiwan-to-Europe freight lanes, including
familiarity with customs brokerage, import duties, and trade compliance.
• Background in supply chain analytics, reporting, or continuous improvement methodologies.
• Familiarity with physical security protocols for high-value hardware shipments.
• Experience working in or with logistics operations in the Netherlands, Germany, or other major
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Europe 3PL operations manager
Position Overview
The European 3PL Manager owns Nebius's network of external warehouses and the performance of the 3PL partners who run them. The role ensures that high-value data center hardware stored and handled by third parties is received, stored, picked and shipped to the same standard as in Nebius-operated sites.
The manager controls 3PL operations through SLAs, KPIs, audits and system data, coordinates daily flows between 3PLs and internal teams (Transport, Planning, Back Office, ITDC, Security), and drives cost, compliance and continuous improvement across all external locations.
Key Responsibilities
3PL Network & Partner Management
Manage the portfolio of external warehouses and 3PL partners across EMEA/US/APAC.
Own contracts, SLAs and rate cards together with Procurement and Legal; prepare renewals and renegotiations.
Run monthly operational reviews and quarterly business reviews (QBRs) with each 3PL; agree and track improvement plans.
Act as the primary escalation point for 3PL partners and for internal teams on 3PL-related issues.
Operations Control
Set and enforce operating standards for 3PLs: receiving, put-away, storage, picking, packing, dispatch and returns (RMA).
Ensure 3PLs follow Nebius SOPs for handling heavy, fragile, high-value equipment (racks, GPU servers, HSM devices).
Monitor daily operational performance through WMS data, reports and site visits; act on deviations.
Lead root-cause analysis of incidents (damage, loss, mis-shipments, delays) and follow corrective and preventive actions to closure.
Inventory Control & Audits
Ensure inventory accuracy at external sites: cycle counts, annual stock takes and reconciliation with ERP/WMS.
Organise periodic on-site audits and inspections of 3PL warehouses (process, security, safety, documentation).
Coordinate with Back Office on stock discrepancies, adjustments and asset records.
Support internal and external (SOX) audits for inventory held by third parties.
Coordination with Internal Teams
Align inbound and outbound volumes with Logistics Planning and Transport so 3PLs have capacity and labour in time.
Coordinate with ITDC and Project Managers on staging, kitting and release of hardware to data center sites.
Work with Security on access control, CCTV, pre-arrival information and secure-storage requirements at 3PL sites.
Ensure accurate and timely data exchange between 3PL systems and Nebius ERP/WMS (integrations, ASNs, stock reports).
Cost Management
Own the 3PL budget: storage, handling, value-added services and accessorial charges.
Validate 3PL invoices against contracts and actual activity together with Back Office; resolve disputes.
Track cost per pallet / rack / movement and identify savings through consolidation, space optimisation and renegotiation.
Network Development: Onboarding & Exit
Assess needs for new external storage based on DC expansion plans and capacity forecasts.
Lead 3PL selection (RFI/RFQ, site assessment) with Procurement and onboard new partners: SOPs, system setup, training, go-live.
Manage 3PL exits and stock transfers with zero loss and full traceability.
Compliance & Risk
Ensure 3PL operations meet security, safety, insurance and customs requirements (e.g. bonded storage where applicable).
Maintain audit-ready documentation on contracts, SLAs, audits and incidents.
Identify operational and dependency risks in the 3PL network and maintain contingency plans.
Team Leadership
Lead 3PL / External Warehouse Specialists as the function scales; set priorities, onboard and develop them.
Define workflows, responsibilities and escalation paths between the 3PL team, Warehouse Operations and Transport.
Key Performance Indicators (KPIs)
KPI
Definition
SLA compliance
% of 3PL SLA targets met (dock-to-stock, order cycle time, on-time dispatch)
Inventory accuracy
% match between 3PL physical stock and Nebius ERP/WMS
Incident rate
Damage, loss and mis-shipment cases per 1,000 movements
CAPA closure
% of corrective actions closed by due date
Audit results
Score / findings from 3PL on-site audits and SOX tests
Cost per unit
3PL cost per pallet / rack / movement vs. budget
Invoice accuracy
% of 3PL invoices matching contract and activity without dispute
Expectations
Autonomy:
Full ownership of the 3PL network and partner performance; escalates contract, budget and major-risk decisions.
Impact:
Directly affects hardware availability, inventory accuracy and warehousing cost across all external sites.
Leadership:
Leads 3PL specialists and steers partner teams without direct authority.
Travel:
Regular trips to 3PL sites for audits, reviews and onboarding.
Work Mode:
Hybrid, with regular presence at key logistics sites.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Mississauga, Ontario
Workplace: hybrid
Job Title: Director, People Strategy and HR Portfolio (Project) Management
Location: Mississauga, ON - Hybrid
**Travel to Office expectations**
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
About the Team
The People Strategy & Transformation (PST) is PointClickCare's HR strategy, organizational design, and portfolio management pillar. The team includes HR Business Partners, Organizational Design & Effectiveness, People Experience, and the HR Strategy & Enablement function, with a dotted-line partnership to Internal Communications. PST is responsible for ensuring HR's work across every Center of Excellence is planned, resourced, sequenced, and tracked against business outcomes — spanning a portfolio of Pillar Initiatives, Cross-Pillar Projects, and Program Roll-Ups delivered across all four HR solution groups.
Position Summary:
The Director, People Strategy and HR Portfolio (Project) Management s is the VP, People Strategy & Transformation's strategic thought partner in building and running PointClickCare's HR Portfolio Management Office (HR PMO) — co-designing the strategy, governance model, capacity methodology, and dashboard reporting that let HR plan, resource, and track its work against business outcomes. This is a net-new function: no HR PMO currently exists at PointClickCare, and this role will design these mechanics in partnership with the VP rather than operate a system someone else has already built.
Operating with significant design authority but without direct reports or final decision rights on cross-functional trade-offs, this role earns influence through the credibility of the mechanics it builds and runs. It operates across all four HR solution groups without formal authority over any of them, serves as the VP's thought partner on HR strategy and the HR SLT prioritization process, and convenes HR initiative stakeholders and Internal Communications to coordinate how HR's work reaches the business.
Key Responsibilities:
Design and run the HR Portfolio Management Office’s core operating mechanics
Design and maintain the capacity management methodology, including the heat map model and the oversubscription thresholds used to flag resourcing conflicts across HR COEs
Own and run the Portfolio Council governance cadence end to end — intake, capacity check, tier assignment, publish, mid-quarter check, and close-out
Build and maintain the integrated HR initiative dashboard, ensuring data currency and accuracy across every active Pillar Initiative, Cross-Pillar Project, and Program Roll-Up
Example deliverable: a quarterly Portfolio Council capacity heat map showing every HR COE’s current initiative load, used to approve or defer new initiative intake
Serve as strategic thought partner to the VP, People Strategy & Transformation
Co-design the HR SLT prioritization process and criteria used to evaluate and sequence HR initiatives each planning cycle
Co-design the OKR and scorecard measurement architecture — what gets measured, how it rolls up, and the cadence it runs on
Co-author and stress-test the HR Strategy on a Page, contributing independent analysis before it is finalized by the VP
Example deliverable: a documented HR SLT prioritization framework — criteria, weighting, and process — adopted for the FY28 planning cycle
Own capacity management and project plan oversight across the full HR initiative portfolio
Track progress against committed business outcomes, not activity completion alone, across every active HR initiative
Maintain consistent project plan structure, milestone tracking, and dependency mapping in partnership with each initiative’s named Delivery Lead
Proactively surface cross-COE capacity collisions and resourcing conflicts before they reach Portfolio Council
Example deliverable: a consolidated project plan view across all active Program Roll-Ups, flagging dependency risk before it affects a committed milestone
Convene HR initiative stakeholders and Internal Communications on a recurring cadence
Establish and run a recurring go-to-market coordination cadence bringing together initiative Delivery Leads and Internal Communications
Sequence the timing and stakeholder readiness of HR initiative rollouts to the business, avoiding duplicate or conflicting messages landing in the same window
Maintain a shared go-to-market calendar visible to HR SLT, showing what is launching, when, and to whom
Example deliverable: a quarterly HR go-to-market calendar sequencing every planned initiative rollout to the business, reviewed and approved by HR SLT before the quarter begins
Represent HR in enterprise planning and governance forums
Serve as the primary operational liaison to the Strategic Delivery Office, aligning HR’s initiative classification and intake practices to enterprise taxonomy
Represent HR’s initiative portfolio and capacity picture in the Corporate Strategy Group’s quarterly planning cadence
Flag enterprise-level dependencies or conflicts affecting HR’s ability to deliver against committed priorities
Example deliverable: HR’s consolidated initiative and capacity submission into the Corporate Strategy Group’s quarterly planning sprint, reflecting current Portfolio Council status
Required Skills & Qualifications:
10–15 years of experience in program/portfolio management, management consulting, or a PMO leadership capacity, including demonstrated experience designing — not only operating — portfolio governance, capacity management, or OKR measurement systems
A track record serving as a strategic thought partner to a senior leader, with evidence of shaping that leader's thinking rather than only executing direction
Demonstrated experience operating in matrixed, cross-functional environments without formal authority over the teams being coordinated
Strong data and dashboard fluency — comfortable architecting reporting tools and the metrics model behind them, not just maintaining an existing build
Executive-level communication skills — this role prepares materials for and interacts directly with VP-level stakeholders across every HR pillar
Experience convening cross-functional stakeholder groups to coordinate sequencing and alignment on complex, multi-team initiatives
Preferred Experience:
Experience building a PMO or governance function from scratch, in a design capacity, rather than operating within an already-mature one
HR domain experience, including familiarity with COE structures and business-outcome-linked workforce initiatives
Experience partnering with internal communications or marketing functions on coordinated, multi-stakeholder rollouts
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $127,000 - $158,700 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Hybrid
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