Location: India
ubject Matter Expert - Infrastructure as Code & DevOps Automation
Position Summary
We seek an experienced IT Automation Specialist to lead infrastructure automation initiatives across our enterprise environment. As a subject matter expert, you will design, implement, and maintain scalable automation solutions using industry-leading tools including Terraform, OpenTofu, Ansible, AWX/Tower, and advanced DevOps platforms. This role combines hands-on technical expertise with strategic thinking to drive infrastructure modernization and operational efficiency.
Key Responsibilities
Design and implement Infrastructure as Code (IaC) solutions using Terraform and OpenTofu for cloud and on-premises infrastructure provisioning
Develop and maintain Ansible playbooks and roles for configuration management, application deployment, and system patching across heterogeneous environments
Architect and optimize Ansible Tower/AWX implementations for enterprise-scale automation, including RBAC, credential management, and workflow orchestration
Lead adoption of agentic AI capabilities to automate decision-making processes and reduce manual operational overhead
Establish the best automation practices, standards, and frameworks; conduct code reviews for infrastructure automation projects
Troubleshoot and resolve complex automation issues; provide technical documentation for knowledge transfer to other teams
Integrate automation solutions with CI/CD pipelines, monitoring systems, and ticketing platforms
Document technical architecture, runbooks, and operational procedures for all automation systems
Evaluate and recommend new automation tools and technologies that improve efficiency and reduce operational risk
Collaborate with cross-functional teams (Cloud, Infrastructure, Security) to embed automation across IT operations
Requirements
Required Qualifications
5+ years of IT infrastructure and systems administration experience
Expert-level proficiency with Terraform and/or OpenTofu; demonstrated ability to manage complex infrastructure states
Advanced expertise in Ansible; proven experience in designing and maintaining Ansible Tower or AWX in production environments
Strong Python programming skills; ability to write custom modules, plugins, and automation scripts
Deep understanding of DevOps principles, CI/CD pipelines, and infrastructure-as-code best practices
Experience with public cloud platforms (Azure, GCP) and hybrid/on-premises infrastructure
Knowledge of version control systems (Git) and collaborative development workflows
Strong troubleshooting and problem-solving abilities with demonstrated experience resolving production incidents
Excellent communication skills; ability to translate complex technical concepts for non-technical stakeholders
Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience
Preferred Qualifications
Hands-on experience implementing and managing agentic AI solutions for IT operations automation
Experience with advanced Ansible Tower features (workflows, dynamic inventory, LDAP/SAML integration)
Familiarity with configuration management databases (CMDB) and ServiceNow integrations
Knowledge of GitOps methodologies and tools (ArgoCD, Flux)
Certifications such as HashiCorp Certified Terraform Associate, Ansible Specialist, or equivalent cloud/infrastructure certifications
Open-source project contributions or demonstrated thought leadership in the infrastructure automation community
Technical Skills Matrix
IaC: Terraform, OpenTofu, CloudFormation | Expert
Config Management: Ansible, Ansible Tower, AWX | Expert
Agentic AI: LLM orchestration, AI-driven automation, prompt engineering | Intermediate+
Languages: Python, Bash, Go, HCL, PowerShell | Advanced
Cloud: AWS, Azure, GCP, hybrid infrastructure | Advanced
Languages: Python, Bash, Go, HCL, PowerShell | Advanced
Why This Role Matters
Automation is at the heart of our IT modernization strategy. In this role, you'll drive repeatability, reduce manual toil, and enable self-service capabilities across our infrastructure. You'll work with cutting-edge technologies including emerging agentic AI solutions, and your expertise will directly impact how efficiently we deliver infrastructure services to our clients.
Equal Opportunity Statement
We are an equal opportunity employer committed to fostering an inclusive, supportive workplace free from discrimination. We celebrate diversity and are dedicated to creating an environment where all employees feel valued and respected
Location: Brazil; Argentina; Colombia; Mexico; Chile; Costa Rica
Subject Matter Expert - Infrastructure as Code & DevOps Automation
Position Summary
We seek an experienced IT Automation Specialist to lead infrastructure automation initiatives across our enterprise environment. As a subject matter expert, you will design, implement, and maintain scalable automation solutions using industry-leading tools including Terraform, OpenTofu, Ansible, AWX/Tower, and advanced DevOps platforms. This role combines hands-on technical expertise with strategic thinking to drive infrastructure modernization and operational efficiency.
Key Responsibilities
Design and implement Infrastructure as Code (IaC) solutions using Terraform and OpenTofu for cloud and on-premises infrastructure provisioning
Develop and maintain Ansible playbooks and roles for configuration management, application deployment, and system patching across heterogeneous environments
Architect and optimize Ansible Tower/AWX implementations for enterprise-scale automation, including RBAC, credential management, and workflow orchestration
Lead adoption of agentic AI capabilities to automate decision-making processes and reduce manual operational overhead
Establish the best automation practices, standards, and frameworks; conduct code reviews for infrastructure automation projects
Troubleshoot and resolve complex automation issues; provide technical documentation for knowledge transfer to other teams
Integrate automation solutions with CI/CD pipelines, monitoring systems, and ticketing platforms
Document technical architecture, runbooks, and operational procedures for all automation systems
Evaluate and recommend new automation tools and technologies that improve efficiency and reduce operational risk
Collaborate with cross-functional teams (Cloud, Infrastructure, Security) to embed automation across IT operations
Requirements
Required Qualifications
5+ years of IT infrastructure and systems administration experience
Expert-level proficiency with Terraform and/or OpenTofu; demonstrated ability to manage complex infrastructure states
Advanced expertise in Ansible; proven experience in designing and maintaining Ansible Tower or AWX in production environments
Strong Python programming skills; ability to write custom modules, plugins, and automation scripts
Deep understanding of DevOps principles, CI/CD pipelines, and infrastructure-as-code best practices
Experience with public cloud platforms (Azure, GCP) and hybrid/on-premises infrastructure
Knowledge of version control systems (Git) and collaborative development workflows
Strong troubleshooting and problem-solving abilities with demonstrated experience resolving production incidents
Excellent communication skills; ability to translate complex technical concepts for non-technical stakeholders
Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience
Preferred Qualifications
Hands-on experience implementing and managing agentic AI solutions for IT operations automation
Experience with advanced Ansible Tower features (workflows, dynamic inventory, LDAP/SAML integration)
Familiarity with configuration management databases (CMDB) and ServiceNow integrations
Knowledge of GitOps methodologies and tools (ArgoCD, Flux)
Certifications such as HashiCorp Certified Terraform Associate, Ansible Specialist, or equivalent cloud/infrastructure certifications
Open-source project contributions or demonstrated thought leadership in the infrastructure automation community
Technical Skills Matrix
IaC: Terraform, OpenTofu, CloudFormation | Expert
Config Management: Ansible, Ansible Tower, AWX | Expert
Agentic AI: LLM orchestration, AI-driven automation, prompt engineering | Intermediate+
Languages: Python, Bash, Go, HCL, PowerShell | Advanced
Cloud: AWS, Azure, GCP, hybrid infrastructure | Advanced
Languages: Python, Bash, Go, HCL, PowerShell | Advanced
Why This Role Matters
Automation is at the heart of our IT modernization strategy. In this role, you'll drive repeatability, reduce manual toil, and enable self-service capabilities across our infrastructure. You'll work with cutting-edge technologies including emerging agentic AI solutions, and your expertise will directly impact how efficiently we deliver infrastructure services to our clients.
Equal Opportunity Statement
We are an equal opportunity employer committed to fostering an inclusive, supportive workplace free from discrimination. We celebrate diversity and are dedicated to creating an environment where all employees feel valued and respected
Location: United States
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
Role Overview:
We are looking for an experienced Head of Conversion Rate Optimization (CRO) to lead our conversion optimization strategy and improve the overall performance of our Direct-to-Consumer (DTC) e-commerce funnels.
Key Responsibilities:
Build and manage a structured CRO testing system to track experiments, hypotheses, results, and key learnings.
Analyze the entire customer journey, from landing pages to checkout, to identify conversion bottlenecks and optimization opportunities.
Develop and prioritize a CRO roadmap focused on improving conversion rate, Average Order Value (AOV), and revenue per session.
Plan, execute, and analyze A/B tests and other experiments to continuously improve funnel performance.
Work closely with developers and graphic designers to implement landing page improvements, checkout optimizations, and other CRO initiatives.
Optimize product pages, landing pages, offers, upsells, and checkout flows to improve the customer experience and maximize revenue.
Monitor experiment performance, evaluate results, and turn successful tests into actionable improvements.
Balance conversion-focused strategies with brand consistency and a seamless customer experience.
Eventually recruit, manage, and lead a team of CRO specialists, establishing workflows and performance expectations.
Requirements
Proven experience in Conversion Rate Optimization (CRO), preferably in a leadership or senior-level position.
Strong background in Direct-to-Consumer (DTC) and direct-response marketing, with hands-on experience optimizing e-commerce funnels.
Previous experience working with supplement, health and wellness, or beauty brands. Supplement industry experience is strongly preferred.
Demonstrated success improving conversion rates, Average Order Value (AOV), and revenue per session through structured experimentation.
Hands-on experience planning, executing, and analyzing A/B tests and other CRO experiments.
Strong understanding of funnel analytics, customer behavior, landing page optimization, and checkout performance.
Experience collaborating directly with developers to implement and launch CRO tests.
Ability to work closely with graphic designers to translate optimization strategies into effective visual experiences.
Strong analytical and problem-solving skills, with the ability to identify performance bottlenecks and prioritize high-impact opportunities.
Experience building testing frameworks, maintaining experiment documentation, and turning insights into actionable improvements.
Preferred Qualifications
Experience with CheckoutChamp or similar checkout and funnel optimization platforms.
Previous experience hiring, managing, or leading CRO specialists.
Familiarity with brand building and balancing direct-response marketing strategies with long-term brand positioning.
Experience scaling CRO processes within high-growth DTC e-commerce businesses.
Familiarity with analytics and experimentation tools used to track funnel performance and measure test results.
Benefits
Remote Working for a US Company
Competitive Salary
Location: São Paulo, Brazil; Santiago, Chile; Bogotá, Colombia
New opportunities in Latin America!
🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects.
We invite a Senior Data Engineer to join our team and contribute to a high-impact project for a strategic client in the Point of Sale (POS) domain. The project focuses on connecting data from POS systems with the data platform of a well-known hotel chain, including database integrations and reporting. In this role, you’ll work with AWS services and data pipelines, help build reliable integration solutions, and collaborate closely with the engineering team to support successful delivery.
🟩 What's in it for you:
Contribute to an interesting integration project at the intersection of the POS and hospitality industries
Apply your expertise in AWS and Python to build reliable data integration solutions
✅
Is that you?
5+ years of experience in Data Engineering
Hands-on experience with AWS services and AWS data products
Experience designing, developing, and maintaining data pipelines in AWS
Hands-on experience with data integration, transformation, and processing
Strong proficiency in Python
Strong SQL skills for data transformation and analysis
Strong problem-solving, analytical, and troubleshooting skills
Strong communication skills and ability to discuss technical matters with clients
Adaptability and effective time management skills
Upper-Intermediate+ English level
Desirable:
Experience with Snowflake, particularly Snowflake data apps
Familiarity with GCP services
Knowledge of JavaScript and frontend development
Experience with Java or Scala
Experience in the POS domain
🧩
Key responsibilities and your contribution
In this role, you'll help connect data across systems and build solutions that support the client's integration needs.
Develop and maintain data pipelines to support data integration between POS systems and data platform
Work with AWS services and data products to build and support data integration solutions
Use Python and SQL to support data processing and transformation
Work on database integrations and reporting solutions
Collaborate with the Tech Lead and other engineers to implement and deliver data solutions
Communicate with client stakeholders on technical matters as needed
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract
Interested? Find out more:
📋
How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Location: Kyiv, Ukraine
We are looking for a Junior System Administrator to support workplace IT operations, user requests, and core infrastructure maintenance in the IT Services team.
The candidate must be based in Kyiv.
The IT Services project focuses on reliable day to day support for workplace technology, office infrastructure, and user access management. You will help maintain stable operations across workstations, servers, and network equipment while contributing to secure and well documented IT processes.
Provide technical assistance, incident resolution, and request fulfillment for local and remote users
Handle device deployment, OS imaging, enrollment, peripheral setup, and secure hardware decommissioning
Oversee user account provisioning, role based access, and Active Directory and identity system maintenance
Monitor, update, and maintain office servers, workstations, and local network equipment
Conduct routine system health checks, software deployments, security patching, and post incident root cause analysis
Maintain up to date IT documentation, inventory records, and adherence to corporate security policies
1 plus years of experience supporting an IT workstation fleet of 20 plus devices including hardware diagnostics and repair
Strong troubleshooting skills across Windows OS
Basic knowledge of macOS and Linux
Experience administering Windows Server 2019, 2022, or 2025
Experience with Active Directory and GPO
Solid grasp of networking fundamentals including TCP IP, DNS, DHCP, VLAN, VPN, and NAT
Pre Intermediate English for written documentation and basic workplace communication
Hands on experience with VMware ESXi, Hyper V, or Proxmox
Familiarity with PowerShell for routine administrative tasks and system automation
Experience configuring Windows File Server Resource Manager, quotas, NTFS permissions, and share level access control
Exposure to Zabbix, Grafana, or ELK and Elastic Stack
Intermediate English or higher for cross team collaboration with international colleagues
juniorKyiv, Ukraine; The candidate must be based in Kyiv
Location: Almaty, Kazakhstan; Astana, Kazakhstan; Dnipro, Ukraine; Kharkiv, Ukraine; Kyiv, Ukraine; Lviv, Ukraine; Odesa, Ukraine; Remote.KZ, Kazakhstan
We are looking for a motivated Information Security Specialist Intern to support the InfoSec team with vulnerability management, risk assessments, compliance tasks, and security assurance activities while building practical cybersecurity experience.
This project gives you hands on exposure to core cybersecurity practices in a professional InfoSec team. You will contribute to vulnerability management, compliance support, and risk assessment activities while learning from experienced security specialists.
Support vulnerability management activities by reviewing scan results and tracking remediation
Follow up with system owners on remediation progress
Help prepare responses to client and vendor security questionnaires
Assist with risk assessments of tools vendors and internal processes
Help maintain security documentation including policies guidelines checklists and audit evidence
Support compliance activities such as SOC 2 by collecting and organizing audit evidence
Monitor security advisories and CVEs and help assess their relevance to the environment
Understanding of cybersecurity concepts including the CIA triad vulnerabilities threats risk and access control
Familiarity with networking operating systems and web application basics
Interest in security frameworks and standards including ISO 27001 SOC 2 NIST and OWASP
Good written and spoken English
Hands on experience with vulnerability scanners including Nessus OpenVAS or Qualys
Knowledge of CVSS and vulnerability prioritization
Basic scripting skills in Python PowerShell or Bash
Cloud basics in AWS Azure or GCP
Security certifications or courses such as Security+ CEH or similar
Location: Belgrade, Serbia; Krakow, Poland; Lodz, Poland; Lublin, Poland; Remote.PL, Poland; Warsaw, Poland; Wroclaw, Poland
We are looking for a Full Stack Developer with strong experience in Java and React to contribute to the development of an enterprise reporting and analytics platform. You will work on a mature product used by a large global customer base, helping deliver new functionality, improve performance, troubleshoot complex issues, and maintain high quality standards across the application stack.
The project focuses on building enterprise grade solutions that provide advanced reporting, data visualization, and analytics capabilities integrated with widely used collaboration and work management platforms. The product serves a large global user base and continues to evolve with new features aimed at improving productivity, decision making, and user experience.
Develop and maintain backend functionality using Java, Spring, and REST APIs
Enhance and support frontend applications built with React and TypeScript
Work with relational databases to implement features, troubleshoot data issues, and optimize query performance
Investigate and resolve complex production issues by identifying root causes and implementing long term solutions
Collaborate with product, support, and engineering teams to deliver new functionality and product improvements
Maintain and extend existing framework based codebases while ensuring stability, performance, and maintainability
Create and maintain automated tests to support product quality and reliability
Participate in code reviews and contribute to engineering best practices
Support CI/CD processes and contribute to code quality and security initiatives
Prepare and maintain technical documentation related to features and system behavior
3+ years of relevant full stack work experience
Solid backend experience with Java and the Spring ecosystem, including dependency injection and REST controllers; comfortable reading and safely modifying an existing framework based codebase rather than working only on greenfield projects
Good command of relational databases and SQL, with the ability to troubleshoot data correctness and query performance issues; experience with multiple database vendors such as PostgreSQL, MySQL, Oracle, and Microsoft SQL Server is a plus
Practical experience maintaining production UIs with React (Hooks and component composition) and TypeScript in a strongly typed codebase
Familiarity with state management solutions such as Redux, Redux Toolkit, MobX, or similar technologies and modern frontend build tools such as Vite or Webpack
Good understanding of object oriented programming principles, common design patterns, and automated testing
Highly analytical, with a genuine passion for debugging. Reproducing difficult to replicate issues and identifying their root causes is a core part of this role
A strong sense of ownership, with the ability to work autonomously, take on unfamiliar areas, manage support tickets, and drive issues through to resolution
Good communication skills in English (B2 Upper Intermediate or higher). You will work with international colleagues and handle customer and support requests both in writing and during meetings
Experience developing or maintaining Atlassian Data Center applications (P2 Plugins, Atlassian Plugin SDK, Spring Scanner, Marketplace applications), or a strong willingness to learn the platform
Recent experience with Kotlin
Experience supporting a customer facing product and working directly with customer and support requests
Familiarity with BI and analytics tools or the OData protocol
Experience with performance profiling and optimization of large datasets
Awareness of secure coding practices, including input validation, injection prevention, SSRF mitigation, dependency management, and CVE remediation
Awareness of Atlassian Cloud and cloud migration paths, for example JCMA, for Data Center applications
Location: United States; Canada
Our client is an established hospitality technology company providing software solutions that connect and optimize the systems hotels rely on every day.
With over 25 years of experience serving international hotel brands, the company specializes in system integrations, telecom analytics, and guest service technology. Now backed by a larger international software group, the business is expanding its portfolio with new AI-powered solutions for the hospitality industry.
About the Role
We are looking for a hands-on
Commercial Lead – Sales & Partnerships
to drive new business, develop strategic partnerships, and build a scalable sales function.
This is a
player-coach role
combining direct sales with go-to-market development and future team leadership. You will own the new-business pipeline, personally close deals, establish repeatable sales processes, and gradually build and develop the commercial team.
The ideal candidate is a B2B software sales professional who enjoys both winning new customers and building commercial processes from the ground up.
Key Responsibilities
Drive new business:
Own revenue targets and generate new bookings across established software products and emerging AI solutions.
Manage full-cycle sales:
Identify prospects, generate leads, conduct discovery calls and demonstrations, negotiate contracts, and close deals with hotel groups, management companies, and hospitality brands.
Develop go-to-market strategies:
Define target customer segments, positioning, messaging, sales processes, and commercial approaches for new and existing products.
Build strategic partnerships:
Establish and expand relationships with telecom providers, cloud telephony vendors, managed service providers, and hospitality technology partners.
Launch AI solutions:
Work closely with the product team to bring new AI-powered products to market, contributing to pricing, packaging, and commercialization strategies.
Establish scalable sales processes:
Develop sales playbooks, pipeline management practices, CRM processes, and accurate forecasting.
Build and develop the team:
Coach existing sales resources and support recruitment, onboarding, and development as the business grows.
Collaborate across functions:
Partner with product, marketing, and customer success teams to support customer acquisition and sustainable revenue growth.
Requirements
4–8 years of experience
in B2B software, SaaS, or technology sales, with a demonstrated track record of achieving or exceeding sales targets.
Proven experience in
new-business acquisition, outbound prospecting, and full-cycle sales
, from lead generation to contract signature.
Experience developing sales processes, building a sales playbook, launching a new product, or establishing a new market or customer segment.
Ability to engage both technical stakeholders (IT, telecom, technology teams) and commercial decision-makers (business owners, general managers, executives).
Experience mentoring, coaching, or managing sales professionals, with an interest in building a team.
Proficiency with CRM systems such as HubSpot or Salesforce, including pipeline management and sales forecasting.
Strong communication, negotiation, and relationship-building skills.
A proactive, independent approach and the ability to operate effectively in a growing business.
Nice to Have
Experience selling hospitality technology, hotel management software, PMS integrations, cloud telephony, or guest experience solutions.
Experience commercializing AI products or introducing new technology categories to the market.
Background in channel sales, strategic partnerships, or reseller network development.
Experience in an early-stage startup, growing software company, or entrepreneurial business environment.
Previous involvement in hiring and onboarding sales team members.
What We Offer
A fully remote opportunity based in the
United States or Canada
.
Significant ownership of new-business sales, go-to-market strategy, and commercial development.
The opportunity to bring innovative AI-powered solutions to the hospitality market.
The autonomy to develop sales processes and influence commercial strategy.
A clear opportunity to grow into broader sales leadership as the team expands.
The backing and resources of an established international software group.
Location: Liverpool, United Kingdom
Play it. Break it. Perfect it.
At Universally Speaking, you don’t just play games you make them flawless. We’re looking for linguistic perfectionists who live for precision and care deeply about great gaming experiences. You’ll dive into new worlds, spot every linguistic bug, and make sure every word, phrase, and line feels right. It’s hands-on, it’s fast-paced, and it’s all about ensuring players across the globe get the best possible version of the game.
What you’ll be doing
•You’ll work side by side with talented testers, translators, and developers, reporting issues clearly and working relentlessly to make sure they’re fixed. If you’re motivated by detail, passionate about games, and ready to be part of something that shapes how players experience them you’ll fit right in.
•You’ll be the guardian of language in every game you touch making sure every word, menu, and in-game message feels natural, accurate, and culturally right.
•You’ll test games like a pro, following our proven Universally Speaking LQA methods that define the industry standard for linguistic quality. Every detail counts, and you’ll make sure nothing slips through.
•Your reports will make a difference: you’ll use professional bug databases to describe linguistic issues clearly, track progress, and verify that fixes hit the mark.
•You’ll evolve from tester to trusted LQA expert across everything from indie gems to AAA blockbusters owning your projects and mastering the full testing cycle from start to finish.
•You’ll write and refine test cases, document your findings, and set the bar for best practices in LQA.
•You’ll collaborate with developers and fellow testers early in the process, helping shape how each game’s localisation is tested and improved.
•And beyond that, you’ll constantly look for smarter, faster, better ways to do things taking initiative to optimize workflows, share knowledge, and raise the standard for everyone around you.
Requirements
What you’ll bring to the game
•You’re someone who notices the smallest details others miss, and you can’t rest until everything’s perfect. You speak German like it’s second nature and handle English with confidence, both written and spoken.
•Games are your thing you live them, breathe them, and you care how they sound, look, and feel. You thrive in a team that moves fast and works under pressure, never losing focus or quality along the way.
•You’re proactive, determined, and naturally curious about how things work. You use that curiosity to make improvements and find better ways to deliver great results.
•You’re nimble with tech: comfortable using databases, spreadsheets, testing tools, and the usual suspects in MS Office. Organisation and accuracy are your companions.
•And of course you already have the right to work in Spain. This role needs you in the office, part of the action, not remote.
Extra Points for
•Experience in LQA, translation, or proofreading you’ve seen how words take shape across languages.
•Familiarity with translation systems.
•Previous use of test case management tools or text editing platforms.
•An understanding of gaming trends and the culture behind them.
•A degree in linguistics or a related field it’s great background, but not a deal-breaker.
What's in it for you?
•A chance to turn your passion for games into a full-time career getting hands-on with titles before anyone else does.
•A dynamic, international team where creativity and precision go hand in hand. You’ll work with people who share your obsession with quality and detail.
•Full-time stability with a Monday–Friday schedule, so your evenings and weekends stay yours.
•An onsite environment that keeps the buzz alive. Collaborate face-to-face with talented testers and developers in our modern office based on the 5th Floor, The Watson Building, 4 Renshaw St, Liverpool L1 2SA.
•Opportunities to grow your skills through real-world experience in LQA, translation technology, and project management.
•A culture built around teamwork, learning, and the satisfaction of knowing you help shape how millions of players experience their favourite games.
Benefits
We don’t just make games better we make work better too. At Universally Speaking Liverpool, you’ll enjoy benefits designed to support your growth, wellbeing, and career journey.
• Free daily transportation to and from the office get to work with ease.
• Career growth and learning opportunities to help you level up professionally.
• Paid training with leading specialists in the games industry learn from the best.
• A culture built on diversity, equity, and inclusion your voice always matters here.
• A rewarding referral program bring great people in and get recognised for it.
Ready to join the game?
If reading this made you think, “That’s me” then we want to hear from you. Apply now and start shaping the worlds players will explore next. At Universally Speaking, we’re always scouting for language talent from every corner of the globe. So even if this role isn’t a perfect match, share it with your friends who live for games and language as much as you do because we’re always expanding our team of multilingual heroes.
Your journey starts here. Let’s make games unforgettable, together.
At Universally Speaking, diversity makes our worlds richer. We’re proud to be an equal opportunity employer welcoming every background, culture, and perspective.
What matters to us is your skill, passion, and drive to make great games even better. So whoever you are, wherever you’re from, if you love language and games, you’ll find a place here to grow, create, and belong.
Location: Liverpool, United Kingdom
Love Games?
Bi/multi lingual in languages?
Join US
Universally Speaking (US) is a world-class partner to the games industry – its on US to make sure the game is ready for release. Our customers trust US to make sure that their amazing Indie or AAA games are perfect before they are made available to gamers.
We are excited to announce that following our 11 years of success in the UK we are opening a studio in Liverpool, so if you think you may have some of the skills listed on this job advertisement, why don’t you give it a try?
If you are interested to be part of this exciting project, then you need to apply, and we will share with you the next steps to complete the screening/recruitment process.
What will you do?
Play and test the games. Literally. But we need you be on it and all over it. Relentless with your approach to testing games. As an absolute perfectionist you will find linguistic bugs and report these back using bug database communicating across global boundaries in an unambiguous way which is why is important you can communicate in clear English.
The role will suit candidates who can work from Monday to Friday full-time on a day shift, typically starting at 9:00am
This in an onsite role, your presence in the office will be required.
Our office will be located in 5th Floor, The Watson Building,
4 Renshaw St, Liverpool L1 2SA
.
What would you do at work?
Your job is to make sure games and applications give the best user experience by being linguistic bug free.
Check in-game text for linguistic accuracy and correctness, and its accordance to cultural rules.
To do this you will learn how to follow the Universally Speaking LQA process and professional standards which we have optimised over the years to be the best in the industry.
You’ll use a variety of industry standard bug databases to write detailed bug reports that get you noticed as someone who is trusted and cares about making games better.
Reporting issues is where it starts but you’ll also have ownership to ensure that bugs have been fixed and implemented correctly.
You’ll become the LQA Expert across a broad range of Indie to AAA projects and given areas of specialisation.
You’ll own, manage, create, and regularly execute test cases throughout the project life cycle. This includes document testing practises, LQA process & reporting methods.
You’ll actively participate in test requirement gathering with developers to ensure Localisation QA effectively tests and supports all features of the project.
You’ll be one step ahead in looking at ways to make improvements, take ownership for additional activities and create efficiencies in the way you work.
Cooperate with the QA team.
Measures of Performance:
Quality, velocity, and precision of bug reports.
On time delivery.
Team working and communication.
Continuous improvement and knowledge of LQA workflow and techniques.
Requirements
You are a great match if you:
Are a Native in French.
Have proficiency in written and spoken English.
Are passionate about video games.
Are a team player, with the ability to work under pressure within tight deadlines.
Are pro-active, tenacious, and enthusiastic.
Have a focus on quality and a keen eye for detail.
Are good with computers – word processing, database handling, record keeping, good working knowledge of MS Office Suit.
Have the right to Work in UK – these positions are not eligible for sponsorship.
It’s really useful if you have some of the following but if not, we can teach you
Previous experience in LQA, translation or proofreading.
Experience with working with the software tools in use for LQA testing (test case management and text editing tools).
Working knowledge of CAT tools (MemoQ).
Knowledge in video game industry and trends.
Desirable but not essential: Bachelor's of higher degree in linguistic.
Benefits
We are offering a zero hour contract.
Training and learning, which will be provided by our on-site experts so you could learn all the skills needed to perform this job.
Type of work will be onsite in our office based in 5th Floor, The Watson Building,
4 Renshaw St, Liverpool L1 2SA
.
Location: Egypt
ABOUT CINCOM
Cincom builds and supports enterprise software used by organisations across EMEA, with three main product lines: CPQ, Eloquence (customer communications management) and Smalltalk. Our customers run our products on their own infrastructure and, increasingly, hosted and managed by Cincom in the cloud. We are reorganising engineering, delivery and support so customers get one consistent, well-run service whatever they buy and however it is deployed.
PURPOSE OF THE ROLE
You will run Cincom’s hosted customer estate day to day, making sure every hosted customer gets a secure, reliable and cost-controlled service. You will manage our cloud services for those customers, build and configure their environments to our reference designs, and work closely with our Kubernetes Engineer, who will move into your team once the structure is finalised.
Hosted Services is part of our new Support function, which is building a professional 24/7 service across all our products. You will work closely with the Principal Infrastructure Architect, who owns the reference designs and sizing, and with the product DevOps teams.
KEY RESPONSIBILITIES
Run the hosted estate
Own the day-to-day operation of hosted customer environments: patching, backups, monitoring, capacity and change.
Act as the senior escalation point for hosting incidents, and drive them to resolution with the product teams where needed.
Run disaster recovery tests on schedule and fix what they find.
Keep runbooks and operational documentation current.
Cloud services and cost
Manage our cloud subscriptions and services for hosted customers, mainly Azure.
Track and control cloud spend for each customer, and flag cost or capacity issues early.
Manage reserved capacity, renewals and cloud provider support cases, working with the Principal Infrastructure Architect and Finance on commercial decisions.
Build and configure
Build and configure new customer environments to approved reference architectures, using infrastructure as code.
Work with the Kubernetes Engineer to run and improve our container platform.
Set up test environments, and support the Principal Infrastructure Architect and product teams in performance-testing configurations for hosted and on-premise deployments.
Customers
Be the technical contact for hosted customers on their environment, availability and service levels.
Report on availability, incidents and performance against hosting service levels.
Onboard new hosted customers smoothly, working with Delivery and Client Success.
Lead and improve
Lead and develop the Kubernetes Engineer once the Hosted Services structure is finalised. Until then, the Kubernetes Engineer sits in the Eloquence product engineering team and you will work closely with them.
Automate repetitive work, and improve monitoring and alerting.
Provide evidence and controls for ISO 27001 and SOC 2 certification, working with our process and compliance lead.
Requirements
Essential
Several years running production customer environments in Azure, at a software vendor or managed service provider (AZ-104 or equivalent level).
Hands-on infrastructure as code, using Terraform, Bicep or similar.
Working experience with Kubernetes and containers, ideally Azure Kubernetes Service.
Strong Windows and Linux server administration, plus relational databases (for example SQL Server, Oracle or PostgreSQL).
Backup, disaster recovery and monitoring tooling in practice, not just in theory.
Comfortable talking to customers about their service, and calm under incident pressure.
Able to work effectively as part of a remote team spread across time zones.
Desirable
Experience of performance or load testing tools.
Cloud cost management or FinOps experience.
Experience in an ITIL-based support organisation, and in ISO 27001 or SOC 2 environments.
Some experience leading or mentoring an engineer.
WHAT SUCCESS LOOKS LIKE IN THE FIRST 12 MONTHS
Hosting service levels met and reported to every hosted customer.
Patching and backups on schedule across the estate, with disaster recovery tested and documented.
Cloud spend known for each customer, with no surprises.
New customer environments built through infrastructure as code, to reference designs.
Fewer repeat incidents, and runbooks the wider Support team can use.
Benefits
Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law)
Full-time role
Availability for occasional short travels
Payment in USD
Equipment provided by the company
Contractor fee range - $2,500–$3,500 USD per month
Equal Opportunity Employer
PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
AI Use Disclosure
During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights.
This job posting is for an existing vacancy.
Location: Egypt
ABOUT CINCOM
Cincom builds and supports enterprise software used by organisations globally, with three main product lines CPQ, Eloquence and Smalltalk. Our customers run our products on their own provided infrastructure and, increasingly, hosted and managed by Cincom in the cloud. We are reorganising engineering, delivery and support so customers get one consistent, well-run service whatever they buy and however it is deployed.
PURPOSE OF THE ROLE
Our product engineering teams own how our software is built. We need one owner who works with the product teams to determine what it runs on, specifically, the infrastructure and deployment design for every product, whether Cincom hosts it in the cloud or the customer runs it on their own hardware.
When a customer or colleague asks what hardware or cloud capacity a deployment needs for a given volume, how it should be laid out, or what it will cost to run, the Principal Infrastructure Architect provides the answer or options and stands behind it.
This is a hands-on role: you will design configurations, build them, test them with the product teams, and get into the detail when things go wrong.
HOW THE ROLE WORKS
A few points to be clear on:
You own infrastructure and deployment design, not software design. Application architecture stays with the individual product engineering teams; you work with them to understand how each product behaves under load and what it needs from the infrastructure.
You cover both Cincom-hosted and customer on-premise deployments. Hosting operations (patching, backups, monitoring, incidents) sit in Support with the Hosting Engineers, who build to your designs.
You set the direction for our cloud infrastructure and its commercials. Day-to-day subscription and cost management sits with the Hosting Engineers; you own the strategy, the provider relationship and the cost model behind our hosted pricing.
You work alongside our Principal AI Architect on the infrastructure our AI services need, including hardware for models we host locally as well as cloud capacity.
You support Sales, Pre-Sales and Client Success on key deals and accounts, so customers get one credible answer from Cincom on how to deploy and size our products.
You will create and maintain a standard, simple to use, sizing guide/calculator, to be used for all “standard” deployment requests
KEY RESPONSIBILITIES
Infrastructure and deployment design
Define and maintain reference deployment designs for each product, for cloud-hosted and on-premise: including servers/VMs, storage, networking, virtualisation, containers and databases.
Design for availability and resilience: high availability, load balancing, failover and disaster recovery.
Review and sign off infrastructure design for each customer deployment and any significant change to it.
Own the design of our Kubernetes and container platform and decide where containerised deployment fits and where it does not.
Sizing and performance
Build and own an infrastructure sizing model for each product, starting with Eloquence and CPQ, that turns customer volumes and workload mix, online, batch and on-demand use for Eloquence and Model execution, quotation production and Analytics for CPQ, into the hardware or cloud capacity needed.
Own repeatable performance tests of deployment configurations with each product team and use the results to validate and improve the sizing models.
Turn the models into clear sizing guidance that Sales, Delivery and customers can use with confidence.
Investigate infrastructure-related performance problems in live customer environments when escalated.
Cloud infrastructure and commercials
Set our cloud infrastructure strategy, with Azure as today’s primary platform and managing any migration from Enavate hosting to Azure
Own the relationship with our cloud providers and lead negotiations on commitments and reserved capacity with key stakeholders.
Build the cost-to-serve model for hosted customers, so we price hosting and volume-based licensing on real numbers.
Specify hardware and capacity for any infrastructure Cincom runs itself, including for locally hosted AI models.
Customers and pre-sales
Act as the senior voice with key customers and prospects on infrastructure, sizing, resilience and deployment choices.
Support RFIs, RFPs and security questionnaires with accurate, reusable infrastructure content.
Process and compliance
Work with our process and compliance lead so our infrastructure and deployment designs support ISO 27001 and SOC 2 certification in 2027 and our obligations under the EU Cyber Resilience Act.
Help build the Drata knowledge base for responses to compliance and security questionnaires
Requirements
Essential
Senior infrastructure architecture experience at an enterprise software vendor, managed service provider or large IT organisation, covering both on-premise and cloud.
A proven record of sizing and performance-testing infrastructure for enterprise applications, including capacity modelling from real workload data.
Deep knowledge of servers, storage, networking and virtualisation (for example VMware or Hyper-V), and of database infrastructure.
Strong Azure infrastructure experience (AZ-305 or equivalent level), with working knowledge of AWS.
Hands-on experience with containers, Kubernetes and infrastructure as code.
A solid grasp of cloud commercials: reserved capacity, commitments, cost management and FinOps practice.
The confidence to give customers and senior colleagues a clear answer, and the judgement to know when the honest answer is “we need to test that”.
English fluency
Desirable
Experience sizing infrastructure for high-volume batch and document-processing workloads.
Experience of GPU and other infrastructure for AI workloads, including locally hosted models.
Experience of ISO 27001 or SOC 2 environments.
Experience working remotely across countries, languages and time zones.
WHAT SUCCESS LOOKS LIKE IN THE FIRST 12 MONTHS
A validated infrastructure sizing model for Eloquence in use by Sales and Delivery, with CPQ and Smalltalk following.
Signed-off reference deployment designs for each product, for hosted and on-premise.
A repeatable performance-test approach for deployment configurations, running with each product team.
Cost-to-serve known for every hosted customer, feeding hosting and licence pricing.
Disaster recovery designs tested for hosted customers, with the results documented.
Fewer escalations caused by under- or over-sized deployments.
Benefits
Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law)
Full-time role
Availability for occasional short travels
Payment in USD
Equipment provided by the company
Contractor fee range - $3,500–$4,300 USD per month
Equal Opportunity Employer
PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
AI Use Disclosure
During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights.
This job posting is for an existing vacancy.
Location: United States; Canada
Paired is an overseas staffing agency that connects top talent to remote opportunities with employers in the U.S. and beyond. We believe great jobs shouldn’t be limited by location, and we’re here to help you find remote roles that match your skills and career goals.
About Our Clients
We are partnering with a rapidly growing, US-based direct-to-consumer (DTC) subscription wellness brand operating in the supplement space. The business has experienced significant growth since launching and is now entering its next stage of expansion. With an ambitious growth trajectory, the company is looking for an experienced operations leader who can build the infrastructure, systems, and processes needed to support continued scale.
The team operates with a lean structure and a strong execution-oriented culture. This is an opportunity to join at a critical growth stage and take ownership of the operational backbone of the business.
We are seeking a hands-on Head of Operations to take full ownership of the company’s operational functions and work directly with the founder. This person will serve as the founder’s right hand for operations, taking over day-to-day operational responsibilities while building a scalable operating structure that supports rapid business growth.
You will oversee the entire operational ecosystem, including supply chain, inventory planning, manufacturing, quality and compliance, fulfillment, customer experience operations, vendor management, and cross-functional execution.
This is a high-ownership role for someone who can operate independently, solve problems proactively, negotiate effectively, and build systems without requiring extensive direction.
This position reports directly to the Founder and will serve as the company’s senior operational leader, with responsibility for building and leading the operations function.
Working Arrangement: NYC-based candidates are preferred, but exceptional candidates outside New York will be considered. Candidates must be able to work with significant EST timezone overlap, with EST working hours preferred.
Responsibilities
Supply Chain & Inventory Management
Own end-to-end supply chain operations, including demand forecasting, inventory planning, purchase orders, and replenishment.
Build and maintain accurate inventory forecasting systems to prevent stockouts and excess inventory.
Oversee third-party logistics (3PL) partners and ensure fulfillment operations remain efficient as order volume scales.
Improve production planning and reduce manufacturing lead times through better forecasting and supplier coordination.
Manufacturing & Cost Optimization
Identify, evaluate, and onboard new supplement manufacturers across the US and China.
Lead commercial negotiations with manufacturers to secure competitive pricing, better payment terms, and favorable production agreements.
Continuously optimize cost of goods sold (COGS) without compromising product quality.
Build strong supplier relationships and establish reliable manufacturing partnerships.
Quality Assurance & Regulatory Compliance
Ensure manufacturing partners meet applicable supplement industry standards and regulatory requirements.
Oversee Certificates of Analysis (COAs), certifications, cGMP documentation, and quality assurance processes.
Establish quality control procedures to minimize product defects, compliance risks, and potential recalls.
Ensure product manufacturing and labeling processes meet relevant US regulatory requirements.
Product Development & Launch Operations
Lead operational readiness for new product and SKU launches.
Coordinate packaging, manufacturing, inventory availability, and fulfillment requirements.
Ensure cross-functional teams are aligned and products are ready for launch timelines.
Improve operational processes for existing products and packaging.
Customer Experience Operations
Oversee the Head of Customer Support and ensure the customer support function scales with business growth.
Monitor and improve key operational CX metrics, particularly return rates, refund rates, and payment chargebacks.
Partner with the customer support team to identify recurring customer issues and implement solutions.
Develop processes that protect customer experience while minimizing unnecessary operational costs.
Vendor, Legal & Brand Protection
Audit agency, software, and third-party vendor expenses to identify cost-saving opportunities.
Oversee vendor contracts, commercial agreements, and operational legal matters.
Coordinate brand protection initiatives, including identifying and addressing counterfeit products and unauthorized copycats.
Ensure appropriate operational controls and compliance processes are in place.
Operational Infrastructure & Leadership
Build scalable SOPs, workflows, reporting structures, and operational dashboards.
Define and monitor core operational KPIs.
Lead cross-functional execution across operations, customer experience, creative, and other business functions.
Build and develop the operations team as the business expands.
Take full ownership of operational execution and remove operational bottlenecks before they impact growth.
What Success Looks Like in First 90 Days
Within the first 90 days, you will be expected to:
Take full ownership of day-to-day operations, significantly reducing the founder’s involvement in operational execution.
Rebuild inventory forecasting into a reliable, easy-to-use reporting system, ideally supported by AI-powered automation.
Establish clear inventory ordering processes and stronger oversight of 3PL operations.
Define the company’s core operational KPIs and reporting cadence.
Identify opportunities to reduce COGS and negotiate improved supplier pricing and payment terms.
Improve production planning and reduce manufacturing lead times.
Work with the customer support team to identify and reduce returns and chargebacks.
Audit agency and software expenses and implement cost-saving measures.
Establish a scalable operational structure with clear ownership, SOPs, and accountability.
Requirements
Must-Have Experience
Significant experience leading operations at high-growth DTC brands, ideally businesses generating multiple eight-figure or nine-figure annual revenues.
Direct experience in the supplement, nutraceutical, or wellness industry, with a strong understanding of manufacturing, quality assurance, and regulatory compliance.
Proven experience managing end-to-end supply chain operations, including demand forecasting, inventory management, purchase orders, and 3PL oversight.
Demonstrated experience sourcing and negotiating with manufacturers, particularly across the US and China.
Strong knowledge of supplement manufacturing requirements, including COAs, cGMP standards, certifications, and quality control processes.
Experience managing customer support operations and improving returns, refunds, and chargeback performance.
Previous experience leading teams and managing other functional leaders.
Strong commercial negotiation skills and a track record of reducing operational costs.
Ability to operate independently, make decisions, and take ownership without requiring constant direction.
Preferred Qualifications
Previous experience as a Head of Operations, or equivalent senior operational leadership role.
Experience scaling a DTC subscription business through periods of rapid growth.
Financial and commercial acumen, including budgeting, cost control, and unit economics.
Experience implementing AI-powered dashboards, automation, and operational reporting systems.
Experience building operational teams and infrastructure from an early-stage environment.
Ideal Candidate Profile
We are looking for someone who is:
Highly autonomous: Can take ownership and execute without waiting for instructions.
Commercially minded: Understands how operational decisions impact margins, cash flow, and business growth.
Scrappy and resourceful: Comfortable building systems from scratch in a lean environment.
Detail-oriented: Particularly when it comes to inventory, manufacturing quality, compliance, and financial controls.
Proactive: Identifies risks and solves problems before they become business-critical.
Execution-driven: Can move quickly while maintaining operational discipline.
Benefits
Competitive salary, with flexibility for exceptional candidates.
Full-time remote opportunity open to candidates worldwide.
Significant performance-based incentives tied to key operational metrics.
Potential for future equity participation, subject to performance review and a defined roadmap.
Join a lean, fast-moving team where decisions are made quickly and ideas are implemented without unnecessary bureaucracy.
Location: Colombia; Brazil; Argentina
Paired is an overseas staffing agency that connects top talent to remote opportunities with employers in the U.S. and beyond. We believe great jobs shouldn’t be limited by location, and we’re here to help you find remote roles that match your skills and career goals.
About Our Clients
We are partnering with a rapidly growing, US-based direct-to-consumer (DTC) subscription wellness brand operating in the supplement space. The business has experienced significant growth since launching and is now entering its next stage of expansion. With an ambitious growth trajectory, the company is looking for an experienced operations leader who can build the infrastructure, systems, and processes needed to support continued scale.
The team operates with a lean structure and a strong execution-oriented culture. This is an opportunity to join at a critical growth stage and take ownership of the operational backbone of the business.
We are seeking a hands-on Head of Operations to take full ownership of the company’s operational functions and work directly with the founder. This person will serve as the founder’s right hand for operations, taking over day-to-day operational responsibilities while building a scalable operating structure that supports rapid business growth.
You will oversee the entire operational ecosystem, including supply chain, inventory planning, manufacturing, quality and compliance, fulfillment, customer experience operations, vendor management, and cross-functional execution.
This is a high-ownership role for someone who can operate independently, solve problems proactively, negotiate effectively, and build systems without requiring extensive direction.
This position reports directly to the Founder and will serve as the company’s senior operational leader, with responsibility for building and leading the operations function.
Responsibilities
Supply Chain & Inventory Management
Own end-to-end supply chain operations, including demand forecasting, inventory planning, purchase orders, and replenishment.
Build and maintain accurate inventory forecasting systems to prevent stockouts and excess inventory.
Oversee third-party logistics (3PL) partners and ensure fulfillment operations remain efficient as order volume scales.
Improve production planning and reduce manufacturing lead times through better forecasting and supplier coordination.
Manufacturing & Cost Optimization
Identify, evaluate, and onboard new supplement manufacturers across the US and China.
Lead commercial negotiations with manufacturers to secure competitive pricing, better payment terms, and favorable production agreements.
Continuously optimize cost of goods sold (COGS) without compromising product quality.
Build strong supplier relationships and establish reliable manufacturing partnerships.
Quality Assurance & Regulatory Compliance
Ensure manufacturing partners meet applicable supplement industry standards and regulatory requirements.
Oversee Certificates of Analysis (COAs), certifications, cGMP documentation, and quality assurance processes.
Establish quality control procedures to minimize product defects, compliance risks, and potential recalls.
Ensure product manufacturing and labeling processes meet relevant US regulatory requirements.
Product Development & Launch Operations
Lead operational readiness for new product and SKU launches.
Coordinate packaging, manufacturing, inventory availability, and fulfillment requirements.
Ensure cross-functional teams are aligned and products are ready for launch timelines.
Improve operational processes for existing products and packaging.
Customer Experience Operations
Oversee the Head of Customer Support and ensure the customer support function scales with business growth.
Monitor and improve key operational CX metrics, particularly return rates, refund rates, and payment chargebacks.
Partner with the customer support team to identify recurring customer issues and implement solutions.
Develop processes that protect customer experience while minimizing unnecessary operational costs.
Vendor, Legal & Brand Protection
Audit agency, software, and third-party vendor expenses to identify cost-saving opportunities.
Oversee vendor contracts, commercial agreements, and operational legal matters.
Coordinate brand protection initiatives, including identifying and addressing counterfeit products and unauthorized copycats.
Ensure appropriate operational controls and compliance processes are in place.
Operational Infrastructure & Leadership
Build scalable SOPs, workflows, reporting structures, and operational dashboards.
Define and monitor core operational KPIs.
Lead cross-functional execution across operations, customer experience, creative, and other business functions.
Build and develop the operations team as the business expands.
Take full ownership of operational execution and remove operational bottlenecks before they impact growth.
What Success Looks Like in First 90 Days
Within the first 90 days, you will be expected to:
Take full ownership of day-to-day operations, significantly reducing the founder’s involvement in operational execution.
Rebuild inventory forecasting into a reliable, easy-to-use reporting system, ideally supported by AI-powered automation.
Establish clear inventory ordering processes and stronger oversight of 3PL operations.
Define the company’s core operational KPIs and reporting cadence.
Identify opportunities to reduce COGS and negotiate improved supplier pricing and payment terms.
Improve production planning and reduce manufacturing lead times.
Work with the customer support team to identify and reduce returns and chargebacks.
Audit agency and software expenses and implement cost-saving measures.
Establish a scalable operational structure with clear ownership, SOPs, and accountability.
Requirements
Must-Have Experience
Significant experience leading operations at high-growth DTC brands, ideally businesses generating multiple eight-figure or nine-figure annual revenues.
Direct experience in the supplement, nutraceutical, or wellness industry, with a strong understanding of manufacturing, quality assurance, and regulatory compliance.
Proven experience managing end-to-end supply chain operations, including demand forecasting, inventory management, purchase orders, and 3PL oversight.
Demonstrated experience sourcing and negotiating with manufacturers, particularly across the US and China.
Strong knowledge of supplement manufacturing requirements, including COAs, cGMP standards, certifications, and quality control processes.
Experience managing customer support operations and improving returns, refunds, and chargeback performance.
Previous experience leading teams and managing other functional leaders.
Strong commercial negotiation skills and a track record of reducing operational costs.
Ability to operate independently, make decisions, and take ownership without requiring constant direction.
Preferred Qualifications
Previous experience as a Head of Operations, or equivalent senior operational leadership role.
Experience scaling a DTC subscription business through periods of rapid growth.
Financial and commercial acumen, including budgeting, cost control, and unit economics.
Experience implementing AI-powered dashboards, automation, and operational reporting systems.
Experience building operational teams and infrastructure from an early-stage environment.
Ideal Candidate Profile
We are looking for someone who is:
Highly autonomous: Can take ownership and execute without waiting for instructions.
Commercially minded: Understands how operational decisions impact margins, cash flow, and business growth.
Scrappy and resourceful: Comfortable building systems from scratch in a lean environment.
Detail-oriented: Particularly when it comes to inventory, manufacturing quality, compliance, and financial controls.
Proactive: Identifies risks and solves problems before they become business-critical.
Execution-driven: Can move quickly while maintaining operational discipline.
Benefits
Competitive salary, with flexibility for exceptional candidates.
Full-time remote opportunity open to candidates worldwide.
Significant performance-based incentives tied to key operational metrics.
Potential for future equity participation, subject to performance review and a defined roadmap.
Join a lean, fast-moving team where decisions are made quickly and ideas are implemented without unnecessary bureaucracy.
Location: Limassol, Cyprus
The Vault is growing fast. Our client base is expanding, and we are building out our Back Office department to scale with it. We are looking for a
Senior Back Office Officer
who wants to be part of this build-up from the start: someone who will not only run day-to-day operations, but also shape how the department works, set up processes, and drive them forward.
You will work closely with the Head of Back Office and have real influence on how our processes, controls, and systems look as the team grows. As the department develops, you will also help onboard and guide new team members.
What you will do
Drive and build the processes:
Help build the Back Office department: design, document, and improve procedures and controls together with the Head of Back Office
Identify bottlenecks as volumes grow, and propose and implement solutions
Contribute to automation projects and the development of internal back-office systems
Guide and mentor junior team members, including onboarding and day-to-day support
Run the operations:
Execute and monitor back-office processes for the Digital Assets business
Process client orders and conduct settlements in cryptocurrency and fiat
Maintain accurate and up-to-date customer profiles
Keep records for client and proprietary post-trade processing and digital asset payments
Perform daily and monthly reconciliations, investigate discrepancies, and report to management on time
Prepare and deliver accurate, transparent client reports
Prepare and submit regulatory reports under CASP and MiCAR frameworks within agreed deadlines
Act as a point of contact for external parties and communicate with clients and colleagues on orders and operational matters
Keep internal systems and records aligned with regulatory standards and business needs
Take on ad-hoc tasks and operational challenges with accountability and initiative
Requirements
University degree in Finance or a related field
Proven experience (e.g. 3+ years) within back-office operations, ideally within the digital assets or broader financial industry
Knowledge of regulatory frameworks, practices, and principles within the financial industry
Experience in preparing and submitting regulatory reports to CySEC or similar authorities
Strong analytical skills and attention to detail, with the ability to resolve discrepancies independently
High computer literacy and confidence in working with various systems
A proactive mindset with the ability to balance execution and process improvement
Good command of English
You will have an advantage if you have:
Knowledge of Cyprus local regime, MiCAR and other CASP regulation frameworks
CySEC certificate
Experience working with record keeping in regulated business
Experience mentoring or training colleagues
Benefits
Competitive salary
Annual performance bonus
Visa support
Access to our Limassol offices, including daily drinks and snacks, as well as parking facilities
Working hours are from 9:00 to 18:00, with a shorter day on Fridays until 16:30
24 working days of paid annual leave, in addition to statutory public and bank holidays in Cyprus
14 working days of paid sick leave per calendar year
Work permit sponsorship and full support with all related arrangements
The opportunity to participate in corporate sports activities and events, and receive corporate gifts
Location: Brazil; Mexico; Colombia; Costa Rica; Israel; Albania
Crystalia Glass LLC is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model — from design and manufacturing to sales, delivery, and installation.
We are strengthening our commercial function and looking for a
CRM & Sales Operations Manager
to own the CRM, the sales process and data quality across the full funnel, from first contact to order handover. This is a hands-on, senior individual contributor role with no direct reports.
Employment Type:
Full-time 8.30 am - 5 pm, NY (EST zone).
Remote work.
B2B contract (sole proprietorship status or corporate entity).
Key responsibilities:
CRM setup and process design
Personally configure CRM fields, stages, reports and automation; scope complex changes and integrations for developers and test them before release.
Define rules for each stage: goal, entry and exit criteria, required data and next steps.
Set ownership at each stage and at handover, and agree SLAs for response time and escalation.
Process control and data quality
Audit deals to check that CRM stages and next steps match actual client communication.
Monitor overdue tasks, stalled deals, missing next steps and missing loss reasons.
Keep CRM data accurate and resolve recurring issues with team leads.
Training
Write short CRM instructions and train sales reps and team leads to manage deals correctly, including after every change.
Reporting and analytics
Build funnel reports and dashboards: conversion by stage, stage duration, loss reasons and SLA adherence.
Measure the impact of process changes and share data with sales leadership and the Sales Effectiveness Manager.
Automation and AI
Use AI to analyze CRM data and prepare next actions for reps, with human review before anything reaches a client.
Build AI workflows for the sales team and maintain AI agents and bots connected to the CRM.
Requirements
The core of this role is hands-on CRM administration and sales process design.
5+ years of experience in CRM administration, sales operations or revenue operations, including owning the CRM and sales processes, not only supporting them.
Hands-on CRM setup (HubSpot, Salesforce or similar): fields, stages and permissions.
Hands-on experience bringing AI into a sales team’s daily work, from building to measuring results.
Understanding of the full sales cycle, from first contact to order handover.
Experience designing deal stages, handover rules and SLAs.
Experience automating deal workflows and writing requirements for integrations.
Experience fixing CRM data issues and building sales reports personally.
Strong analytical skills and careful conclusions from data.
Experience training sales reps to work correctly in the CRM.
Experience driving change through team leads without direct authority; strong team player.
Fluent English (C1/C2)
Nice to have
Setting up or migrating a CRM from scratch.
Experience with a complex physical product with a long sales cycle.
Benefits
Competitive base salary + performance-based bonuses.
Full ownership of the CRM and sales operations in a fast-growing U.S. company, with the freedom to build them the right way.
Direct influence on how the sales process runs, with data that leadership relies on.
Hands-on work with automation and AI in real sales processes.
Joining a highly professional and dynamic team.
Exciting experience working with prestigious clients in the US market.
Location: Ukraine; Poland; Romania; Spain; Portugal; Croatia
At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients’ growth. We empower our people with a culture of excellence and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone’s contribution is welcomed.
We are looking for a
Senior ML & AI Engineer
to join us as part of our team.
About the role
PitchBook’s Machine Learning Engineer is responsible for using machine learning, statistical modeling, and natural language processing (NLP) to collect a high-volume of data for the PitchBook Platform and surface insights for the capital markets. This role will also serve as a resource and mentor for junior members of the team. A strong motivation to succeed is critical and everyone has the opportunity to shape the long-term direction of our team.
About the project
PitchBook — a platform for investment professionals. Our software provides access to data and the analytical tools to get answers fast and discover promising opportunities. Uncovers actionable insights and trends hidden within the financial data of more than three million companies. Users all over the world include large corporations, start-ups, venture capital and private equity firms, investment banks, and many others. Features of PitchBook: Advanced search / Discovery & insights / Company profiles / Workflow & efficiency / Financials and many more.
Team
1 EM, 6 ML Engineers
Work Environment
The role offers a flexible work schedule, allowing you to adapt your working hours with the requirement to attend all team meetings. The team follows a Scrum-based Agile methodology.
As a qualified expert, You will
Work with GenAI & LLMs:
Design, develop, and fine-tune generative AI models using transformer architectures. Implement advanced techniques to create practical solutions for real-world challenges.
Use Modern Toolkits:
Leverage frameworks like LangChain, LangGraph, and LangSmith to build automated pipelines and intelligent agents. Integrate these tools with vector databases for efficient similarity search and real-time analysis.
Extract Data Insights:
Process and analyze large volumes of unstructured data using embeddings and statistical modeling to identify meaningful insights.
Build Scalable Systems:
Collaborate with cross-functional teams to create production-grade ML systems that handle real-time, high-volume data processing.
Mentor & Lead:
Act as a mentor for junior team members and stay updated on trends in Agentic AI, transformer models, and generative systems.
Collaborate &
Communicate
:
Work with Product and Engineering teams to improve data management and support innovation. Present complex analyses clearly and effectively.
Tech Stack & Focus Areas:
Work with generative AI and transformer models, integrating frameworks like LangChain, LangGraph, and LangSmith to automate workflows and build intelligent systems. Use PyTorch, Scikit-Learn, and Spacy to build NLP pipelines. Implement vector databases for high-dimensional data embeddings and develop hybrid models to extract insights from diverse data sources.
We’re looking for you if you have
Educational Background:
You hold a Bachelor’s or Master’s degree in Computer Science, Machine Learning, Statistics, or a related field.
Experience:
You bring 5+ years of production experience in the ML field, with a track record in developing transformer-based models and deploying them in scalable systems.
Technical Expertise:
Proficient in Python and machine and deep learning frameworks like TensorFlow, PyTorch, ScikitLearn, Spacy or other.
Experienced in natural language processing and modern LLM based techniques.
Experience with full ML lifecycle, data preprocessing, training, evaluation stages and monitoring techniques
Skilled with SQL and data extraction methods.
Innovative Thinker:
You thrive on solving complex problems and are always exploring new trends in Generative AI.
Collaborator & Communicator:
You’re an excellent communicator able to collaborate and express your thoughts in a professional manner to team members, other engineering teams and stakeholders.
Domain Knowledge:
Exposure to financial services, investment banking, venture capital, or private equity is nice to have.
Languages: English
—Upper-Intermediate or higher;
Ukrainian
—fluent/native
.
What’s in it for You
Reveal great tech solutions
Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling client growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients.
Experience an agile and flexible working environment
Enjoy the freedom of fully remote work with a flexible working schedule. Empower yourself with a stable workload and a stable income, supported by provided laptops and licensed software. We focus on lasting cooperation and unite result-oriented individuals who stand on a high-performance approach to work.
Embrace the opportunity for personal and professional growth
Benefit from performance and merit reviews, elevate your skills with personal development plans, and individual learnings through the corporate library, public speaking support, and more.
Be among like-minded people
Work with a team of one mind who cares about what they do and how they do. Collaborate with top-notch experts who are always ready to help and support you through any challenges. Join company-wide tech and cultural events, and contribute to meaningful CSR initiatives that resonate with your values. Feel supported by your HR, and take advantage of our referral bonus program.
Interview steps
Interview with the recruiter
Technical interview (up to 90 min)
System Design interview (up to 45 min)
Behavioral Round with Product Manager (45 min)
Final interview with Engineering Manager (30 min)
Location: Latvia
Join our global Pharmacovigilance team as a Pharmacovigilance Specialist in Latvia.
Pharmacovigilance Specialist
is responsible for assuring compliance with local and regional Quality Management System and interact, exchange relevant safety and pharmacovigilance information.
Position is remote, home-based in Latvia.
All CV's must be submitted in English language for the assessment.
Responsibilities:
Act as a Local Safety Officer in Latvia
Communicate with Health Authorities
Ensure compliance with applicable local guidelines and regulation
Collect, process, and communicate of safety information
Maintain and establish of quality standards for local pharmacovigilance activities
Ensure weekly monitoring of local literature review
Participate in inspection and/or audits
Ensure the survey and monitoring of national pharmacovigilance regulations
Receive and handle medical information enquiries from patients and health care professionals
Requirements
Biologist, Pharmacist, Medical Doctor, or other life science degree
3-year experience in Pharmacovigilance
Fluent English and Latvian
Computer literacy (MS Office), experience with PV databases
Strong organizational and time management skills
Ability to work independently and in a team
Benefits
Professional growth and career opportunities
International team and environment
Personal accident and business trip insurance
Additional health insurance
Remote/home based
Rewarding referral policy
Workplace establishment allowance
Team building, global meetings
УдалённоLatvia
УдалённоBrazil; Argentina; Colombia; Mexico; Chile; Costa Rica
УдалённоheadUnited States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.