Location: 125 S Wacker Dr, Suite 3150, Chicago, IL 60606
LOCATION:
Hybrid or remote, based in Chicago, IL
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
JOB OVERVIEW:
The Relationship Manager in EPIC Private Client is responsible for providing exceptional service and guidance to a group of private clients by providing professional advice and demonstrating advocacy for the client at all times. The Relationship Manager works independently and must be an excellent problem solver. This is a full-time exempt position.
Responsibilities
Become a trusted advisor and provide exemplary service in all aspects to our Private Clients.
Work as a team with other Private Client Relationship Managers and Account Managers, Private Client Associates, Private Client Advisors and EPIC Private Client leadership team.
Actively participate in thought leadership as EPIC grows and optimizes the private client practice.
Provide mentorship and leadership to Private Client Associates.
Develop cooperative and professional relationships with our carriers.
Manage renewal activity from start to close.
Deliver complete and accurate renewal reviews according to agency guidelines.
Look for sales opportunities by account rounding and selling additional coverage.
Assume ownership of customer concerns and feedback until completion.
Remarket accounts according to agency guidelines or at the request of the producer or insured.
Assist Private Client Advisors in initial discussions with prospective clients and the onboarding of new clients when needed.
Take on additional responsibilities. Manage projects as directed by EPIC Private Client Leadership.
Comply with all internal procedures and practices while demonstrating the ability to meet performance and quality standards.
Education and Experience
College Degree Preferred / P&C Insurance License required
5 + years Client Management Experience
Working knowledge of computers and relevant software applications, i.e., MS Office, Outlook, etc.
Sagitta (ATS) and ImageRight experience is preferred.
Skills and Abilities
Possess excellent written, verbal, and organizational skills.
Must be able to work within a team environment.
Account Executives are expected to avoid E&O situations.
Demonstrate a sense of urgency when responding to an inquiry.
Must possess the ability to multi-task and prioritize multiple projects.
Must possess attention to detail.
Must be punctual and reliable.
Must be able to keep information confidential.
COMPENSATION:
Exempt:
The base salary range for this position is $95,000 – $115,000. This range represents the employer’s good faith estimate of the compensation for this role at the time of posting.
Actual compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package.
WHY EPIC:
EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-TM1
#LI-Remote
Location: United Kingdom - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
You’ll win and grow Smartcat’s largest enterprise relationships, owning a small set of named strategic accounts and new enterprise prospects and running the full sales cycle. Our largest customers often start with Smartcat in a single team, and the opportunity is to change how the whole organization creates and adapts content across marketing, product, and other functions, replacing work it pays agencies, language service providers, and internal teams to do today. You’ll lead a cross-functional account team that includes AI Strategists, who run consulting-style assessments of a customer’s current and future state and develop the recommendations and business case you’ll use to win. As our offering grows, you’ll help shape how Smartcat sells to the enterprise.
MISSION
Win and grow Smartcat’s largest enterprise relationships by turning an initial foothold into a funded, multi-year content transformation across a customer’s functions, business units, and markets, building executive sponsorship from the project team to the C-suite.
OUTCOMES
Win new business and expand strategic accounts by running the full sales cycle, from outbound prospecting and discovery through negotiation, signature, and expansion
Turn an initial foothold into a broader content transformation across functions, business units, and markets, opening new buying centers before an active project exists
Build relationships from project teams to the C-suite, developing several champions and reaching the executive who owns the business outcome and the budget
Lead the value conversation yourself, building a quantified business case covering cost, speed, capacity, and quality, and partner with AI Strategists to deepen it through current- and future-state assessments
Negotiate customized multi-year agreements through procurement, legal, security, and AI governance reviews, protecting value rather than discounting
Lead the account team around one account strategy, including AI Strategists, Solutions Engineers, Technical Account Managers, Forward Deployed Engineers, Product, and executives, with delivery scope agreed before close
Forecast accurately, call risk early, and bring customer insight back to Product to shape our enterprise offering and sales playbook
HOW YOU’LL RAMP
By Day 30:
Learn Smartcat’s platform, AI agent capabilities, and enterprise value story, along with how AI Strategists, Solutions Engineers, Technical Account Managers, and Forward Deployed Engineers each contribute to an account
Get oriented on your named strategic accounts and target prospects: current footprint, key stakeholders, buying centers, and whitespace
Meet your account team partners across AI Strategy, Solutions Engineering, Technical Account Management, Product, and leadership
By Day 60:
Have an account strategy in place for each named account, with a plan to open new buying centers and build champions across functions
Be running outbound and discovery on selected new enterprise prospects
Begin building quantified business cases for priority accounts, with AI Strategists where an assessment will strengthen them
By Day 90:
Have active, multi-threaded opportunities in your accounts, with relationships reaching executive sponsors who own the business outcome and the budget
Present a business case to a customer executive, and be moving at least one opportunity toward a funded multi-year agreement
Deliver an accurate forecast, with risk called early
WHAT YOU’VE ACCOMPLISHED
10+ years of enterprise software sales experience, including 5+ years owning strategic or named enterprise accounts
A track record of personally creating and closing large, multi-year enterprise agreements, ideally eight figures in total contract value, and growing them afterward
Experience turning a narrow initial use case into a larger, funded initiative across a customer’s organization
Proven ability to sell to C-level executives and navigate complex buying groups across business, technical, finance, procurement, and legal stakeholders
Skill in building a quantified business case with customers, and fluency in structured methods such as MEDDPICC
Experience leading a virtual team of solution consultants, services, and customer success colleagues across reporting lines while keeping accountability for the deal
Comfort creating and closing opportunities with an evolving offering and lean infrastructure
Experience selling platform, data, security, or workflow software to large enterprises; experience with content, marketing, or localization technology is a plus
Excellent written and verbal communication, and the judgment to challenge customers and disqualify weak opportunities
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: Portugal - Remote; Serbia - Remote; Spain - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
You’ll win and grow Smartcat’s largest enterprise relationships, owning a small set of named strategic accounts and new enterprise prospects and running the full sales cycle. Our largest customers often start with Smartcat in a single team, and the opportunity is to change how the whole organization creates and adapts content across marketing, product, and other functions, replacing work it pays agencies, language service providers, and internal teams to do today. You’ll lead a cross-functional account team that includes AI Strategists, who run consulting-style assessments of a customer’s current and future state and develop the recommendations and business case you’ll use to win. As our offering grows, you’ll help shape how Smartcat sells to the enterprise.
MISSION
Win and grow Smartcat’s largest enterprise relationships by turning an initial foothold into a funded, multi-year content transformation across a customer’s functions, business units, and markets, building executive sponsorship from the project team to the C-suite.
OUTCOMES
Win new business and expand strategic accounts by running the full sales cycle, from outbound prospecting and discovery through negotiation, signature, and expansion
Turn an initial foothold into a broader content transformation across functions, business units, and markets, opening new buying centers before an active project exists
Build relationships from project teams to the C-suite, developing several champions and reaching the executive who owns the business outcome and the budget
Lead the value conversation yourself, building a quantified business case covering cost, speed, capacity, and quality, and partner with AI Strategists to deepen it through current- and future-state assessments
Negotiate customized multi-year agreements through procurement, legal, security, and AI governance reviews, protecting value rather than discounting
Lead the account team around one account strategy, including AI Strategists, Solutions Engineers, Technical Account Managers, Forward Deployed Engineers, Product, and executives, with delivery scope agreed before close
Forecast accurately, call risk early, and bring customer insight back to Product to shape our enterprise offering and sales playbook
HOW YOU’LL RAMP
By Day 30:
Learn Smartcat’s platform, AI agent capabilities, and enterprise value story, along with how AI Strategists, Solutions Engineers, Technical Account Managers, and Forward Deployed Engineers each contribute to an account
Get oriented on your named strategic accounts and target prospects: current footprint, key stakeholders, buying centers, and whitespace
Meet your account team partners across AI Strategy, Solutions Engineering, Technical Account Management, Product, and leadership
By Day 60:
Have an account strategy in place for each named account, with a plan to open new buying centers and build champions across functions
Be running outbound and discovery on selected new enterprise prospects
Begin building quantified business cases for priority accounts, with AI Strategists where an assessment will strengthen them
By Day 90:
Have active, multi-threaded opportunities in your accounts, with relationships reaching executive sponsors who own the business outcome and the budget
Present a business case to a customer executive, and be moving at least one opportunity toward a funded multi-year agreement
Deliver an accurate forecast, with risk called early
WHAT YOU’VE ACCOMPLISHED
10+ years of enterprise software sales experience, including 5+ years owning strategic or named enterprise accounts
A track record of personally creating and closing large, multi-year enterprise agreements, ideally eight figures in total contract value, and growing them afterward
Experience turning a narrow initial use case into a larger, funded initiative across a customer’s organization
Proven ability to sell to C-level executives and navigate complex buying groups across business, technical, finance, procurement, and legal stakeholders
Skill in building a quantified business case with customers, and fluency in structured methods such as MEDDPICC
Experience leading a virtual team of solution consultants, services, and customer success colleagues across reporting lines while keeping accountability for the deal
Comfort creating and closing opportunities with an evolving offering and lean infrastructure
Experience selling platform, data, security, or workflow software to large enterprises; experience with content, marketing, or localization technology is a plus
Excellent written and verbal communication, and the judgment to challenge customers and disqualify weak opportunities
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: Thailand - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
You’ll join a newly formed Technical Account Management team built to make sure every Smartcat customer, at every tier, can reach a human technical expert 24/7. AI already resolves a growing share of customer issues, so you’ll own the escalations beyond what AI can handle: technical troubleshooting, integrations, and workflow questions, solved in an AI-forward way. You’ll be assigned a portfolio of accounts, and on our largest accounts you’ll be the named technical resource and work directly with the account executive.
MISSION
Be the trusted technical expert behind Smartcat’s customers: meet their needs with passion and approachability, resolve complex escalations with AI-first problem solving, keep integrations and workflows healthy, and give customers around the world fast, expert technical support at any hour.
OUTCOMES
Act as the technical point of contact for an assigned portfolio of accounts within your tier (Strategic, Enterprise, or Corporate), partnering with the account team on each
Take ownership of customer escalations that go beyond what Smartcat’s AI capabilities can resolve, using technical troubleshooting and AI tools to reach resolution quickly
Resolve customer inquiries and requests in modern ticketing systems such as Zendesk and YouTrack, maintaining a consistently high customer satisfaction rate
Provide 24/7 coverage as part of a globally distributed team, so every customer can reach a human regardless of tier
Own technical onboarding and implementation: API and connector integrations (CMS, TMS, DAM, dev tools), SSO/SAML setup, workspace architecture, and workflow configuration
Escalate feature requests, bugs, and issues that need engineering to Support, Product, and Engineering with clear reproduction steps, and own root-cause communication through resolution
Advise customers on best-practice use of Smartcat’s platform (CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows) to maximize adoption and ROI
Monitor technical health signals (integration failures, API error rates, usage drop-offs) and flag risk to the account team before it becomes churn
Collaborate with engineers, analysts, testers, success managers, and product managers, and relay customer technical feedback to influence the roadmap
Develop and maintain help center content, internal documentation, runbooks, and reusable integration patterns, using AI to keep them current
Support renewal and expansion conversations with technical proof points: performance data, integration health, and use-case expansion opportunities
How the tiers differ:
On Strategic accounts (our largest named customers), you’ll be the go-to technical resource and work directly with the assigned account executive. On Enterprise and Corporate accounts, you’ll cover a larger number of accounts, with less day-to-day customer-facing time and more emphasis on efficient, AI-powered issue resolution.
HOW YOU’LL RAMP
By Day 30:
Learn Smartcat’s platform end to end: CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows, and the integration and API landscape
Learn how AI handles first-line customer issues today, where human escalation takes over, and how tickets flow through Zendesk and YouTrack
Meet your account team, Support, Product, and Engineering counterparts, and get oriented on your assigned accounts: architecture, integrations, open issues, and health signals
By Day 60:
Resolve customer escalations independently, using AI tools to diagnose and solve, and escalating to Engineering with clear reproduction steps when needed
Lead technical onboarding or integration work for at least one account
Monitor health signals across your accounts and flag at least one emerging risk to the account team
By Day 90:
Carry your full account portfolio, including your share of 24/7 coverage
Run a technical workshop with a customer’s team and summarize it cleanly for their business stakeholders
Contribute help center content, a runbook, or a reusable integration pattern to the team’s library, and relay customer feedback that informs Product and Engineering
WHAT YOU’VE ACCOMPLISHED
Background in the localization or translation industry, for example as a localization engineer at a translation agency or language service provider, with a strong understanding of languages and international customers
An AI-first approach to problem solving: you already use AI tools to troubleshoot, diagnose, and work faster
Exceptional troubleshooting and problem-solving skills, with a track record of owning issues through resolution
A genuine love of helping and teaching people, and excellent written communication skills in English
Working knowledge of REST APIs and webhooks, and comfort reading logs and debugging integration failures; scripting experience (Python or JavaScript) is a plus
Experience with ticketing systems such as Zendesk and YouTrack
The ability to explain technical root cause to both engineers and non-technical stakeholders, and to run a technical workshop with a customer’s team and then summarize it cleanly for their VP
Comfort owning multiple accounts at once and prioritizing under pressure, including during crisis de-escalation
Experience working on remote, globally distributed teams
Openness to feedback and to others’ opinions and ideas, and eagerness to grow
Bonus: technical support or quality assurance experience, and experience with CMS/TMS integrations or content supply chain tooling
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: Boston Office
Workplace: Hybrid
OUR STORY
Pointr is the market leader in Indoor Mapping, Location and Analytics, and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.
As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+ countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team.
ROLE OVERVIEW
We're building a Program Management Office (PMO) at Pointr and are looking for a Program Manager Excellence to lead it. This role owns the management, coaching, and performance of our Technical Project Manager (TPM) team, a distributed group based in the US and Turkey, and is responsible for building the standards, tools, and rhythms that let that team deliver consistently excellent outcomes for our global clients.
This is a hybrid people-leadership and process role: you'll manage TPMs directly, while also designing the playbooks, KPIs, and governance that turn individual project wins into a repeatable, scalable delivery function. You'll work closely with Sales, Customer Success, Product, Delivery, and Engineering leadership to make sure delivery capacity, quality, and client experience scale with the business.
You're a strong fit if you've led distributed technical project teams servicing enterprise customers before, are energized by building process from scratch, and know how to balance hands-on coaching with executive-level reporting — all while working across US and Turkey time zones.
WHAT YOU'LL DO
- Build and lead Pointr's Program Management Office (PMO), setting the vision, structure, and operating rhythm for the TPM function
- Directly manage a team of Technical Project Managers based in the US and Turkey, including hiring, onboarding, coaching, and performance management
- Define and roll out standardized delivery methodology, templates, and playbooks across the full project lifecycle — from requirements gathering through deployment and ongoing support
- Establish and track portfolio-level KPIs (on-time delivery, customer satisfaction, resource utilization, risk exposure) across all concurrent client deployments
- Own portfolio-level visibility for leadership: consolidate project status, risks, and resourcing across the TPM team into clear, executive-ready reporting
- Drive quality evaluations of all completed implementations, including customer and end user experience evaluations.
- Serve as an escalation point for at-risk projects, partnering with TPMs and technical teams to unblock delivery issues before they impact clients
- Partner with Sales, Customer Success, Product, and Engineering leadership on capacity planning, staffing forecasts, and cross-functional process alignment
- Standardize the toolset used for project tracking and reporting (e.g., Jira, Smartsheet) and drive consistent adoption across the team
- Foster a culture of ownership, continuous improvement, and knowledge-sharing across a geographically distributed team, with a focus on increasing quality and reducing time to implementation.
- Stay close to Pointr's product and technology so the PMO's standards reflect real deployment realities, and feed field learnings back into the product roadmap
WHAT SUCCESS LOOKS LIKE
- First 90 days: you've met every TPM and key stakeholder, mapped the current project portfolio and delivery pain points, and have a clear point of view on where the PMO should focus first.
- 6 months: a standardized delivery playbook and reporting cadence are in place, KPIs are being tracked consistently across both regions, and the TPM team feels supported and aligned around shared standards.
- 12 months: the PMO is a trusted, visible function — delivery performance is consistent and predictable across the US and Turkey, leadership has clear portfolio-level visibility, and the team is set up to scale as Pointr grows.
WHAT WE SEEK
- 8–12+ years of experience in customer-facing technical program/project management, including experience managing or leading a team of project or technical project managers
- Prior experience building, running, or scaling a PMO or centralized delivery function within a technology, SaaS, or hardware company
- Demonstrated success managing distributed, cross-border teams, ideally spanning US and international (EMEA/Turkey) time zones
- Strong grounding in project/program delivery methodology (Agile, hybrid) and the ability to translate it into practical, adoptable playbooks
- Track record of defining and reporting on delivery KPIs to senior leadership
- Excellent people-leadership skills: coaching, performance management, and building a strong team culture across geographies
- Strong executive communication and stakeholder management skills, comfortable operating across technical, commercial, and leadership audiences
- Ability to work a schedule with meaningful overlap across US (EST) and Turkey (TRT) business hours
- Full professional proficiency in written and spoken English
PREFERRED QUALIFICATIONS
- Experience in indoor location technology, IoT, hardware deployment, or other complex physical/technical implementation environments
- PMP®, PgMP®, or Certified ScrumMaster® (CSM) certification
- Experience setting up a PMO function from the ground up in a scaling startup working with Global 500 and other enterprise customers
- Demonstrable experience with project and portfolio tools such as Jira, Smartsheet, MS Project, or similar
- BS or MS degree in a relevant technical, business, or management field
WHAT WE OFFER
- A supportive, kind (no-ego), and smart team
- International environment and inclusive culture
- Competitive base salary, attractive stock options, and uncapped renewal commission
- Private health care (75%) and Dental
- Company-sponsored parental leave
- 18 days PTO, plus sick time + 12 holidays per year
- 401(k) retirement scheme
COMPENSATION
Base salary range: $150,000–$170,000 + bonus & equity, based on experience and market. Total compensation also includes stock options and benefits: medical/dental, 401(k), 18 days PTO + sick time + 12 holidays, and paid parental leave.
#LI-HYBRID
Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us.
WE SUCCEED TOGETHER
Great outcomes happen when talented, diverse people come together with a shared purpose. We value empathy, humility, and expertise, and we believe the best ideas come from collaboration, thoughtful challenges, and open feedback.
We empower our teams with clear goals and ownership, creating an environment where everyone can contribute, grow, and succeed. We take responsibility for our individual and collective development, celebrate our progress, learn from our experiences, and recognize the impact we create together.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
We are committed to providing an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or recruiting process, please reach out to your recruiter or contact our team at hiring@pointr.tech hiring@pointr.tech.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Granola as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Pointr regarding your application will come directly from an @pointr.tech http://pointr.tech email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Serbia - Remote; Spain - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
You’ll join a newly formed Technical Account Management team built to make sure every Smartcat customer, at every tier, can reach a human technical expert 24/7. AI already resolves a growing share of customer issues, so you’ll own the escalations beyond what AI can handle: technical troubleshooting, integrations, and workflow questions, solved in an AI-forward way. You’ll be assigned a portfolio of accounts, and on our largest accounts you’ll be the named technical resource and work directly with the account executive.
MISSION
Be the trusted technical expert behind Smartcat’s customers: meet their needs with passion and approachability, resolve complex escalations with AI-first problem solving, keep integrations and workflows healthy, and give customers around the world fast, expert technical support at any hour.
OUTCOMES
Act as the technical point of contact for an assigned portfolio of accounts within your tier (Strategic, Enterprise, or Corporate), partnering with the account team on each
Take ownership of customer escalations that go beyond what Smartcat’s AI capabilities can resolve, using technical troubleshooting and AI tools to reach resolution quickly
Resolve customer inquiries and requests in modern ticketing systems such as Zendesk and YouTrack, maintaining a consistently high customer satisfaction rate
Provide 24/7 coverage as part of a globally distributed team, so every customer can reach a human regardless of tier
Own technical onboarding and implementation: API and connector integrations (CMS, TMS, DAM, dev tools), SSO/SAML setup, workspace architecture, and workflow configuration
Escalate feature requests, bugs, and issues that need engineering to Support, Product, and Engineering with clear reproduction steps, and own root-cause communication through resolution
Advise customers on best-practice use of Smartcat’s platform (CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows) to maximize adoption and ROI
Monitor technical health signals (integration failures, API error rates, usage drop-offs) and flag risk to the account team before it becomes churn
Collaborate with engineers, analysts, testers, success managers, and product managers, and relay customer technical feedback to influence the roadmap
Develop and maintain help center content, internal documentation, runbooks, and reusable integration patterns, using AI to keep them current
Support renewal and expansion conversations with technical proof points: performance data, integration health, and use-case expansion opportunities
How the tiers differ:
On Strategic accounts (our largest named customers), you’ll be the go-to technical resource and work directly with the assigned account executive. On Enterprise and Corporate accounts, you’ll cover a larger number of accounts, with less day-to-day customer-facing time and more emphasis on efficient, AI-powered issue resolution.
HOW YOU’LL RAMP
By Day 30:
Learn Smartcat’s platform end to end: CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows, and the integration and API landscape
Learn how AI handles first-line customer issues today, where human escalation takes over, and how tickets flow through Zendesk and YouTrack
Meet your account team, Support, Product, and Engineering counterparts, and get oriented on your assigned accounts: architecture, integrations, open issues, and health signals
By Day 60:
Resolve customer escalations independently, using AI tools to diagnose and solve, and escalating to Engineering with clear reproduction steps when needed
Lead technical onboarding or integration work for at least one account
Monitor health signals across your accounts and flag at least one emerging risk to the account team
By Day 90:
Carry your full account portfolio, including your share of 24/7 coverage
Run a technical workshop with a customer’s team and summarize it cleanly for their business stakeholders
Contribute help center content, a runbook, or a reusable integration pattern to the team’s library, and relay customer feedback that informs Product and Engineering
WHAT YOU’VE ACCOMPLISHED
Background in the localization or translation industry, for example as a localization engineer at a translation agency or language service provider, with a strong understanding of languages and international customers
An AI-first approach to problem solving: you already use AI tools to troubleshoot, diagnose, and work faster
Exceptional troubleshooting and problem-solving skills, with a track record of owning issues through resolution
A genuine love of helping and teaching people, and excellent written communication skills in English
Working knowledge of REST APIs and webhooks, and comfort reading logs and debugging integration failures; scripting experience (Python or JavaScript) is a plus
Experience with ticketing systems such as Zendesk and YouTrack
The ability to explain technical root cause to both engineers and non-technical stakeholders, and to run a technical workshop with a customer’s team and then summarize it cleanly for their VP
Comfort owning multiple accounts at once and prioritizing under pressure, including during crisis de-escalation
Experience working on remote, globally distributed teams
Openness to feedback and to others’ opinions and ideas, and eagerness to grow
Bonus: technical support or quality assurance experience, and experience with CMS/TMS integrations or content supply chain tooling
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: Costa Rica - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
You’ll join a newly formed Technical Account Management team built to make sure every Smartcat customer, at every tier, can reach a human technical expert 24/7. AI already resolves a growing share of customer issues, so you’ll own the escalations beyond what AI can handle: technical troubleshooting, integrations, and workflow questions, solved in an AI-forward way. You’ll be assigned a portfolio of accounts, and on our largest accounts you’ll be the named technical resource and work directly with the account executive.
MISSION
Be the trusted technical expert behind Smartcat’s customers: meet their needs with passion and approachability, resolve complex escalations with AI-first problem solving, keep integrations and workflows healthy, and give customers around the world fast, expert technical support at any hour.
OUTCOMES
Act as the technical point of contact for an assigned portfolio of accounts within your tier (Strategic, Enterprise, or Corporate), partnering with the account team on each
Take ownership of customer escalations that go beyond what Smartcat’s AI capabilities can resolve, using technical troubleshooting and AI tools to reach resolution quickly
Resolve customer inquiries and requests in modern ticketing systems such as Zendesk and YouTrack, maintaining a consistently high customer satisfaction rate
Provide 24/7 coverage as part of a globally distributed team, so every customer can reach a human regardless of tier
Own technical onboarding and implementation: API and connector integrations (CMS, TMS, DAM, dev tools), SSO/SAML setup, workspace architecture, and workflow configuration
Escalate feature requests, bugs, and issues that need engineering to Support, Product, and Engineering with clear reproduction steps, and own root-cause communication through resolution
Advise customers on best-practice use of Smartcat’s platform (CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows) to maximize adoption and ROI
Monitor technical health signals (integration failures, API error rates, usage drop-offs) and flag risk to the account team before it becomes churn
Collaborate with engineers, analysts, testers, success managers, and product managers, and relay customer technical feedback to influence the roadmap
Develop and maintain help center content, internal documentation, runbooks, and reusable integration patterns, using AI to keep them current
Support renewal and expansion conversations with technical proof points: performance data, integration health, and use-case expansion opportunities
How the tiers differ:
On Strategic accounts (our largest named customers), you’ll be the go-to technical resource and work directly with the assigned account executive. On Enterprise and Corporate accounts, you’ll cover a larger number of accounts, with less day-to-day customer-facing time and more emphasis on efficient, AI-powered issue resolution.
HOW YOU’LL RAMP
By Day 30:
Learn Smartcat’s platform end to end: CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows, and the integration and API landscape
Learn how AI handles first-line customer issues today, where human escalation takes over, and how tickets flow through Zendesk and YouTrack
Meet your account team, Support, Product, and Engineering counterparts, and get oriented on your assigned accounts: architecture, integrations, open issues, and health signals
By Day 60:
Resolve customer escalations independently, using AI tools to diagnose and solve, and escalating to Engineering with clear reproduction steps when needed
Lead technical onboarding or integration work for at least one account
Monitor health signals across your accounts and flag at least one emerging risk to the account team
By Day 90:
Carry your full account portfolio, including your share of 24/7 coverage
Run a technical workshop with a customer’s team and summarize it cleanly for their business stakeholders
Contribute help center content, a runbook, or a reusable integration pattern to the team’s library, and relay customer feedback that informs Product and Engineering
WHAT YOU’VE ACCOMPLISHED
Background in the localization or translation industry, for example as a localization engineer at a translation agency or language service provider, with a strong understanding of languages and international customers
An AI-first approach to problem solving: you already use AI tools to troubleshoot, diagnose, and work faster
Exceptional troubleshooting and problem-solving skills, with a track record of owning issues through resolution
A genuine love of helping and teaching people, and excellent written communication skills in English
Working knowledge of REST APIs and webhooks, and comfort reading logs and debugging integration failures; scripting experience (Python or JavaScript) is a plus
Experience with ticketing systems such as Zendesk and YouTrack
The ability to explain technical root cause to both engineers and non-technical stakeholders, and to run a technical workshop with a customer’s team and then summarize it cleanly for their VP
Comfort owning multiple accounts at once and prioritizing under pressure, including during crisis de-escalation
Experience working on remote, globally distributed teams
Openness to feedback and to others’ opinions and ideas, and eagerness to grow
Bonus: technical support or quality assurance experience, and experience with CMS/TMS integrations or content supply chain tooling
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: Georgia; Belarus; Serbia; Armenia; Kyrgyzstan; Uzbekistan; Azerbaijan; Czech Republic; Montenegro; Poland; Portugal; Romania; Spain; UAE; Slovakia
Workplace: remote
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
We are looking for a Mobile QA Engineer for our iOS team.
We are currently undertaking a major redesign of our flagship trading platform, used by millions of users worldwide, with three key goals: delivering an adaptive UI across different screen sizes and device families, expanding automated regression coverage, and transitioning to native Swift-based test automation.
We follow an AI-first approach, actively integrating AI tools into our daily engineering workflows, including test design, automation development, code reviews, and debugging.
We work in 2-week Scrum sprints, with daily meetings at 11:00 EET/EEST.
Your role will involve owning the testing process end to end, from reviewing requirements and identifying potential risks to designing test cases, executing manual tests, and automating them where appropriate.
Our ideal candidate has a strong product mindset, takes ownership of features, proactively identifies issues and opportunities for improvement, collaborates with different teams, and drives features through testing to a successful release.
Tasks
Manual Testing:
Perform functional, regression, smoke, end-to-end and integration testing of new and existing iOS functionality. Review specifications, identify risks and edge cases, prepare test cases and checklists, and validate the redesigned UI across different screen sizes, device families, and iOS versions.
Test Automation:
Develop and maintain automated tests to expand regression coverage across product domains. Contribute automated tests for new functionality, including end-to-end tests, and add coverage for features that are not yet covered by developer-written tests.
Automation Migration:
Help migrate the existing test automation framework to Swift-based automation, improving maintainability, reliability, and regression coverage.
API Testing and Debugging:
Test REST APIs and JSON responses, validate integrations and real-time data flows, analyze network traffic using Charles Proxy or Proxyman, and investigate issues using device logs and debugging tools.
Cross-Platform Testing:
Collaborate with the Android team to verify cross-platform functionality and identify inconsistencies between iOS and Android implementations.
CI/CD:
Integrate and maintain automated tests in CI/CD pipelines, helping ensure reliable execution and timely feedback on product changes.
AI-Assisted Workflows:
Use AI tools in day-to-day QA activities, including test design, test automation, code reviews, and debugging.
Requirements
Mobile Testing Experience:
3+ years of experience testing native mobile applications, with a focus on iOS. Understanding of platform-specific features, guidelines, and limitations (Apple Human Interface Guidelines, Material Design).
Test Automation:
Hands-on experience building and maintaining mobile automated tests using Appium, XCUITest, and/or Espresso. Ability to design a scalable test automation framework from scratch using patterns such as Page Object or Screenplay.
Programming Skills:
Proficiency in at least one programming language used for test automation: Kotlin, Java, Swift, Python, or TypeScript. Ability to write clean, readable, and maintainable test code.
Testing Theory and Test Design:
Solid understanding of functional, regression, smoke, integration, and end-to-end testing. Experience with test design techniques, including equivalence partitioning, boundary value analysis, decision tables, and pairwise testing. Ability to write clear test cases, checklists, and bug reports.
API Testing:
Experience testing REST APIs and working with JSON. Familiarity with Postman, Swagger, API automation tools such as REST Assured, Retrofit, or requests, etc.). Basic understanding of WebSockets and real-time data testing.
Debugging and Traffic Analysis:
Experience using Charles Proxy, Proxyman, or Fiddler for traffic interception and mocking. Ability to inspect logs using Xcode Console, Android Studio Logcat, and adb.
CI/CD and Test Infrastructure:
Experience integrating automated tests into CI/CD pipelines using tools such as GitLab CI, GitHub Actions, Jenkins, or Bitrise.
AI Tools:
Willingness to use AI-assisted tools in everyday engineering workflows, including test design, test automation development, and debugging.
Languages:
English at B1 level or above and Russian at C2 level.
Nice to have
Experience writing mobile automated tests in Swift using XCUITest.
Experience migrating legacy automation frameworks or transitioning between programming languages and testing technologies.
Experience testing financial applications, trading platforms, or other products where data accuracy and reliability are critical.
We offer
Full-time remote work (service provider contract).
Competitive compensation (EUR).
Flexible working hours.
Corporate AI subscriptions (Claude, Gemini, GPT, etc.).
Access to a rewards marketplace offering products and language courses, redeemable using the company’s internal currency.
A strong team of engineers.
Positive and friendly atmosphere.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-JM1
Location: Singapore
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
New data center development:
We give you the opportunity to work with cutting-edge technologies in data operations, cloud computing and infrastructure management. As global data center operations grow, there will be ample opportunities for career progression. Working in the data center directly impacts performance, customer satisfaction and efficiency, with the opportunity to contribute to new data center projects. You’ll collaborate with experts in AI data center development and operations, gaining insights from leaders in the field. This environment fosters innovation and allows you to work on solutions that exceed industry standards in design and deployment.
The role
The Logistics Team Lead oversees and coordinates all warehouse and logistics operations for data center hardware. This role ensures that inbound/outbound shipments, inventory accuracy, and equipment provisioning meet operational standards. This position implies full accountability for the logistics function, people management, cross-department coordination, and risk management, as well as developing long-term improvements to support business growth.
Your responsibilities will include:
Key Responsibilities:
Warehouse & Shipment Management
Ensure timely and accurate processing of inbound and outbound shipments.
Establish and maintain SOPs for shipping and material handling.
Oversee packaging standards for equipment.
Handle escalations with warehouse operations.
Identify bottlenecks and optimize warehouse workflows.
Identify opportunities for process and tools improvement.
Inventory & Asset Control
Lead cyclical and annual inventory checks across all warehouse and external storage locations.
Guarantee data accuracy in the inventory system (ERP, WMS).
Assets creation process supervision.
Analyze inventory discrepancies and implement preventive measures.
Team Management
Lead and mentor a logistics team.
Distribute tasks, monitor performance, and conduct onboarding process.
Act as escalation point for operational and staffing issues.
Resource mangement (internal + outsource)
Stakeholder Communication
Act as primary logistics contact for data center engineers, project managers, and procurement teams.
Manage relationships with relevant partners.
Risk Management
Assess and mitigate risks related to logistics operations, including equipment damage, delays and theft.
Establish safety protocols in handling heavy, fragile equipment.
Perform root-cause analysis of logistics incidents and implement corrective actions.
Coordinate with data center operations and security teams to align risk management practices.
We expect you to have:
5+ years in warehouse/logistics operations, preferably in IT hardware or data centers.
Proven leadership experience (managing people and processes).
Strong knowledge of shipping standards and inventory systems.
Analytical mindset with ability to drive continuous improvement.
Excellent communication and stakeholder management skills.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: London
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
Role Overview
The Talent Acquisition Manager leads a small team of Talent Acquisition Partners while continuing to own hiring for a number of our studios and departments. You will be accountable for the people, performance and process of your pod: setting goals, coaching your team, and making sure the business gets an exceptional in house hiring service that prioritises quality over quantity and an unparalleled candidate experience.
This is a hands on management role. You will still run your own searches, while developing the people around you to do the same.
The type of person who will excel in this role is someone who gets a kick out of seeing others grow, is process driven and highly communicative, takes ownership of outcomes rather than activity, and has a real interest in mobile games. You love looking for ways to optimise and continuously improve how the TA function works, and you care about making sure AI is used in the best ways possible across everything we do.
Key Responsibilities
Leading your team
Line managing a pod of Talent Acquisition Partners and Senior Talent Acquisition Partners, running regular 1:1s and owning their development.
Coaching your team on the craft: brief taking, sourcing strategy, interviewing, offer management and candidate experience.
Balancing workload across the pod as business needs change, and flagging capacity risks early.
Setting and upholding standards so the team follows and improves our process rather than working around it.
Partnering with the business
Acting as the main point of contact for the Studio leads and CEOs you work with, advising on hiring strategy and market conditions.
Working closely with HRBPs and business leaders on headcount plans and hiring priorities.
Providing an industry leading candidate and hiring manager experience, ensuring the business is in a strong position to hire and onboard high value talent.
Giving consistent, clear updates and being comfortable challenging hiring decisions with objective evidence.
Hiring and market expertise
Owning and running your own roles across Group and Studios.
Engaging the best talent directly, and building strategies to effectively map and engage the market.
Learning about our competitors and keeping up to date with the market so our offers stay competitive.
Creating and maintaining talent maps across hard to hire, technical, strategic and operational disciplines.
Process, data and projects
Maintaining accurate data across all of our processes.
Proactively seeking out ways to improve workflows and systems, and bringing ideas and solutions to the TA Director.
Leading or supporting wider projects that add value to the business, such as external events, systems and tools, AI adoption and data and analytics.
Required Skills, Knowledge and Expertise
At least 5 years' experience in Talent Acquisition, including experience hiring for technical and hard to fill roles.
Experience line managing, mentoring or formally coaching other recruiters, with a track record of helping people improve.
Comfortable being accountable for a team's results, not just your own, and able to have honest performance conversations with care.
Strong stakeholder management with senior leaders, with consistent, clear updates and the confidence to push back when needed.
Inquisitive mindset, naturally curious, asking insightful questions to understand people and the business.
Good judgement in making objective decisions based on business needs and gathered insights.
Organised and methodical, with a structured approach to your own work and your team's.
Proactive mindset, seeking out improvements, potential problems and solutions before they are asked for.
Thrives in a fast paced and sometimes ambiguous environment, staying flexible and adaptable as priorities shift.
Strong interest in multiple business areas and a genuine interest in Mobile Games and staying on top of industry trends.
Working at Tripledot
25 days paid holiday
in addition to bank holidays to relax and refresh throughout the year
Hybrid Working
20 days remote working:
Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year.
Daily Free Lunch:
when in the office you get £12 every day to order from JustEat.
Regular company events and rewards:
quarterly on-site and off-site events that celebrate cultural events, our achievements and our team spirit.
Employee Assistance Program:
Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
Family Forming Support:
Receive vital support on your family forming/ fertility journey with our support program [subject to policy]
Life Assurance & Group Income Cover:
Financial protection for you and your loved ones.
Continuous Professional Development:
Propel your career with continuous opportunities for professional development.
Private Medical Cover
& Health Cash Plan:
Opt-in (P11d benefit) comprehensive private medical cover with Bupa and cash plan with Medicash.
Dental Cover:
Opt-in (P11d benefit).
Cycle to Work Scheme:
Salary sacrifice bike purchase scheme.
Pension Plan:
Qualifying earnings or opt-in 4% contributory match schemes offered.
Location: European Union
What you'll be solving
A pod is mid-request. The node it's running on is about to disappear - Spot is pulling the instance, or Autoscaler has flagged the node as underutilized and marked it for removal. The safe move is to wait. The profitable move is to act now. Every team in this pipeline is built to close that gap: make the aggressive call and still guarantee nothing breaks.
That guarantee is the hard part. Deciding which nodes to kill, which pods to move, and which storage volume to resize is a genuinely hard optimization problem
-
several of them are P=NP-hard in the general case - and it has to run continuously, in production, faster than a human would ever attempt it by hand. Get it right and clusters run at half the cost. Get it wrong once and you've taken down something live.
This posting covers multiple teams working on different pieces of the same automation problem node placement algorithms and provisioning, deep integrations with tools like Karpenter, workload rightsizing (vertical and horizontal), moving running workloads between nodes without interrupting them, storage that scales itself, and GPU capacity optimization across clouds and regions. All of it runs in real time, in production, with no human tuning YAML in the loop.
This is a location-specific opportunity. We are currently accepting applications from candidates residing in the following European countries: Bulgaria, Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Cyprus, Malta, Finland, Sweden, Ireland, Moldova, North Macedonia, Montenegro, Slovenia, and Ukraine.
Requirements:
Strong software engineering fundamentals: you design clean abstractions, write maintainable code, and can justify your architecture choices - not just make something work.
Production experience with Go is strongly preferred; candidates without Go should demonstrate strong systems programming skills in a comparable language.
Understanding of Kubernetes internals – autoscaling and networking.
You've personally driven a complex project end-to-end.
Experience with AI coding agents and agentic development workflows.
You've used observability tooling in production.
CI/CD and DevOps practices experience.
Strong English skills, both verbal and written.
Startup mindset: adaptable, proactive, and comfortable with ambiguity.
Nice-to-haves:
Deep hands-on experience with cloud platforms (AWS, GCP, or Azure) – including real understanding of how compute, networking, and storage work under the hood.
Deep knowledge of EKS, GKE, or AKS internals.
Container runtime experience CRI-O, runc, containerd.
Cloud storage depth – block storage, CSI, volume management, filesystem internals.
Low-level Linux experience: process internals, packet-level networking (NAT, iptables, conntrack, eBPF, SDN), filesystems, storage.
Low-level systems programming experience in C or C++.
Kubernetes or cloud-native OSS contributions.
Experience with AI coding agents and agentic development workflows.
Responsibilities:
Design and build distributed systems that operate Kubernetes infrastructure autonomously at scale.
Write production Go services that interact with AWS, GCP, and Azure APIs for real-time cloud resource management.
Own features end-to-end: from design through implementation, testing, and production rollout (most projects ship in 1-4 weeks).
Debug complex production issues across cloud providers, Kubernetes clusters, and distributed services.
Collaborate with product and other engineering teams to solve problems that don't have textbook solutions.
Work with time-series data, cloud provider APIs, and Kubernetes control plane internals.
Contribute to product direction and backlog - shape what gets built next, not just how it's built.
Participate in on-call rotation for teams that require it.
Tools we use daily:
Programming Languages:
Go
Cloud & Orchestration:
Kubernetes, AWS, GCP, Azure
Infrastructure as Code:
Terraform
Databases & Storage:
PostgreSQL, Cloud Object Storage, ClickHouse
Messaging & APIs:
GCP Pub/Sub, gRPC for internal communication, REST for public APIs
Observability:
Prometheus, Grafana, Loki, Tempo
CI/CD & GitOps:
GitLab/Github CI with ArgoCD and Kargo
What’s in it for you?
Competitive salary (€6,500 - €9,000 gross, depending on the level of experience)
Enjoy a flexible, remote-first global environment.
Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
Equity options.
Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
Spend 10% of your work time on personal projects or self-improvement.
Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
Annual hackathon to spark new ideas and strengthen team bonds.
Team-building budget and company events to connect with your colleagues.
Equipment budget to ensure you have everything you need.
Extra days off to help maintain a healthy work-life balance.
Hiring process
Screening call with Recruiter
Hiring Manager interview
Technical interview (system design)
Live coding
Culture Check interview with an executive
*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
*Please note that Cast AI
does not
provide any form of visa sponsorship/work permit.
#LI-Remote
Location: Cyprus; Finland; Ireland; Malta; Moldova; North Macedonia; Sweden
What you'll be solving
A pod is mid-request. The node it's running on is about to disappear - Spot is pulling the instance, or Autoscaler has flagged the node as underutilized and marked it for removal. The safe move is to wait. The profitable move is to act now. Every team in this pipeline is built to close that gap: make the aggressive call and still guarantee nothing breaks.
That guarantee is the hard part. Deciding which nodes to kill, which pods to move, and which storage volume to resize is a genuinely hard optimization problem
-
several of them are P=NP-hard in the general case - and it has to run continuously, in production, faster than a human would ever attempt it by hand. Get it right and clusters run at half the cost. Get it wrong once and you've taken down something live.
This posting covers multiple teams working on different pieces of the same automation problem node placement algorithms and provisioning, deep integrations with tools like Karpenter, workload rightsizing (vertical and horizontal), moving running workloads between nodes without interrupting them, storage that scales itself, and GPU capacity optimization across clouds and regions. All of it runs in real time, in production, with no human tuning YAML in the loop.
This is a location-specific opportunity. We are currently accepting applications from candidates residing in the following European countries: Bulgaria, Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Cyprus, Malta, Finland, Sweden, Ireland, Moldova, North Macedonia, Montenegro, Slovenia, and Ukraine.
Requirements:
Strong software engineering fundamentals: you design clean abstractions, write maintainable code, and can justify your architecture choices - not just make something work.
Production experience with Go is strongly preferred; candidates without Go should demonstrate strong systems programming skills in a comparable language.
Understanding of Kubernetes internals – autoscaling and networking.
You've personally driven a complex project end-to-end.
Experience with AI coding agents and agentic development workflows.
You've used observability tooling in production.
CI/CD and DevOps practices experience.
Strong English skills, both verbal and written.
Startup mindset: adaptable, proactive, and comfortable with ambiguity.
Nice-to-haves:
Deep hands-on experience with cloud platforms (AWS, GCP, or Azure) – including real understanding of how compute, networking, and storage work under the hood.
Deep knowledge of EKS, GKE, or AKS internals.
Container runtime experience CRI-O, runc, containerd.
Cloud storage depth – block storage, CSI, volume management, filesystem internals.
Low-level Linux experience: process internals, packet-level networking (NAT, iptables, conntrack, eBPF, SDN), filesystems, storage.
Low-level systems programming experience in C or C++.
Kubernetes or cloud-native OSS contributions.
Experience with AI coding agents and agentic development workflows.
Responsibilities:
Design and build distributed systems that operate Kubernetes infrastructure autonomously at scale.
Write production Go services that interact with AWS, GCP, and Azure APIs for real-time cloud resource management.
Own features end-to-end: from design through implementation, testing, and production rollout (most projects ship in 1-4 weeks).
Debug complex production issues across cloud providers, Kubernetes clusters, and distributed services.
Collaborate with product and other engineering teams to solve problems that don't have textbook solutions.
Work with time-series data, cloud provider APIs, and Kubernetes control plane internals.
Contribute to product direction and backlog - shape what gets built next, not just how it's built.
Participate in on-call rotation for teams that require it.
Tools we use daily:
Programming Languages:
Go
Cloud & Orchestration:
Kubernetes, AWS, GCP, Azure
Infrastructure as Code:
Terraform
Databases & Storage:
PostgreSQL, Cloud Object Storage, ClickHouse
Messaging & APIs:
GCP Pub/Sub, gRPC for internal communication, REST for public APIs
Observability:
Prometheus, Grafana, Loki, Tempo
CI/CD & GitOps:
GitLab/Github CI with ArgoCD and Kargo
What’s in it for you?
Competitive salary (€6,500 - €9,000 gross, depending on the level of experience)
Enjoy a flexible, remote-first global environment.
Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
Equity options.
Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
Spend 10% of your work time on personal projects or self-improvement.
Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
Annual hackathon to spark new ideas and strengthen team bonds.
Team-building budget and company events to connect with your colleagues.
Equipment budget to ensure you have everything you need.
Extra days off to help maintain a healthy work-life balance.
Hiring process
Screening call with Recruiter
Hiring Manager interview
Technical interview (system design)
Live coding
Culture Check interview with an executive
*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
*Please note that Cast AI
does not
provide any form of visa sponsorship/work permit.
#LI-Remote
Location: Estonia; Finland; Greece; Latvia; Romania; Sweden
Why Cast AI?
Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.
The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.
Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.
Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead.
Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.
Join us as we build the future of autonomous infrastructure.
This is a location-specific opportunity. We are currently accepting applications from candidates residing in the following European countries: Bulgaria, Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Cyprus, Malta, Finland, Sweden, Ireland, Moldova, North Macedonia, Montenegro, Slovenia, and Ukraine.
About the role
A team ships a new service, and getting it from a laptop to production - built, tested, deployed, and visible when something goes wrong - shouldn't require that team to become infrastructure experts. It should be a paved road: a CI/CD pipeline that just works, observability that's there by default, and standard ways of doing things that are the obvious best choice, because the alternative is every team reinventing the same solutions on its own.
The Platform team builds and maintains that road, and the work is internal - the users are Cast AI's own engineers. The team is a multiplier for the engineering organization: whatever it builds is built once and serves every team, and the time product teams would otherwise spend on infrastructure goes back into developing their products.
What the team owns is whether the tools engineers use to build, deploy, and observe their services are good enough that reliability is actually achievable, and with hundreds of engineers and dozens of services leaning on that at once, the platform has to be fast, correct, and boring in the best sense.
Requirements:
Strong software engineering fundamentals: you design clean abstractions, write maintainable code, and can justify your architecture choices - not just make something work.
Production experience with Go is strongly preferred; candidates without Go should demonstrate strong systems programming skills in a comparable language.
Experience in platform engineering - you've built and operated (not just consumed) most, but not necessarily all of: CI/CD and GitOps systems (GitLab CI, Argo CD, Kargo), infrastructure as code (Terraform), container orchestration (Kubernetes, Helm), observability and monitoring tooling (VictoriaMetrics, Grafana, Loki, Tempo), and cloud platforms (AWS, GCP, or Azure).
Experience with AI coding agents and agentic development workflows.
You've personally driven a complex project end-to-end.
Strong debugging, optimization, and performance-tuning skills.
Strong English skills, both verbal and written.
Startup mindset: adaptable, proactive, and comfortable with ambiguity.
Participate in on-call rotation for teams that require it.
Nice to have:
Kubernetes operators, Helm chart authoring, admission webhooks.
Internal developer platform (IDP) design - golden paths, self-service tooling, service catalogs.
Local development environment tooling (devcontainers, Tilt, Skaffold, or similar).
Kubernetes or cloud-native OSS contributions.
Responsibilities:
Design, build, and operate the CI/CD pipelines every engineering team ships through.
Build and maintain the observability and monitoring tooling other teams use to debug their own systems in production.
Build local development environment tooling that lets engineers reproduce production-like conditions on their laptop.
Reduce friction for every other team: identify where engineers lose time to infrastructure and fix it at the root, not with a workaround.
Debug complex issues that span CI/CD, observability tooling, Kubernetes, and cloud infrastructure.
Contribute to the platform roadmap and backlog - shape what gets built next for the engineers who depend on you.
Tools we use daily:
Programming Language:
Go
Cloud & Orchestration:
Kubernetes, GCP, AWS, Azure
Infrastructure as Code:
Terraform
Databases & Storage:
ClickHouse, Cloud Object Storage
Messaging & APIs:
GCP Pub/Sub, gRPC for internal communication, REST for public APIs
Observability:
Grafana, VictoriaMetrics, VictoriaLogs, VictoriaTraces, Loki, Tempo
CI/CD & GitOps:
GitLab CI, ArgoCD, Kargo
What’s in it for you?
Competitive salary (€6,500 – €9,000 gross, depending on the level of experience) plus separate compensation for on-call participation (passive coverage and active interventions)
Enjoy a flexible, remote-first global environment.
Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
Equity options.
Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
Spend 10% of your work time on personal projects or self-improvement.
Learning budget for professional and personal development – including access to international conferences and courses that elevate your skills.
Annual hackathon to spark new ideas and strengthen team bonds.
Team-building budget and company events to connect with your colleagues.
Equipment budget to ensure you have everything you need.
Extra days off to help maintain a healthy work-life balance.
You'll be expected to travel to Vilnius for onboarding - travel costs are covered by the company.
Hiring process
Screening call with Recruiter
Hiring Manager interview
Technical interview (system design)
Live coding
Culture Check interview with an executive
*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
*Please note that Cast AI
does not
provide any form of visa sponsorship/work permit.
#LI-Remote
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United Kingdom - Remote
Portugal - Remote; Serbia - Remote; Spain - Remote
United States - Remote
Thailand - Remote
ГибридleadBoston Office; You're a strong fit if you've led distributed technical project teams servicing enterprise customers before, are energized by building process from scratch, and know how to balance hands-on coaching with executive-level reporting — all while working across US and Turkey time zones; Demonstrated success managing distributed, cross-border teams, ideally spanning US and international (EMEA/Turkey) time zones; Ability to work a schedule with meaningful overlap across US (EST) and Turkey (TRT) business hours
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