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Location: Harrisburg, PA Transmission & Distribution Estimator Location: Harrisburg, PA Employment Type: Full-Time Estimating the Infrastructure That Powers Communities Strengthening our nation’s power grid isn’t easy—but reliable electrical service is essential to everyday life. Every time someone powers a home, business, or community, Michels Power, Inc. is behind the scenes making it happen. Michels Power, Inc. is one of the largest and most sought-after power delivery contractors in the United States. We execute projects across transmission lines, substations, distribution systems, renewable energy, and utility modernization , as well as emergency power restoration. Position Objective The Transmission & Distribution Estimator is responsible for evaluating bid specifications and drawings to ensure all requirements are understood and accounted for to successfully bid and win projects. This role works closely with subcontractors and Project Management teams to develop competitive bids, track budgets, and support successful project awards. Key Responsibilities Promote and maintain a strong safety culture , ensuring compliance with all safety and environmental policies, procedures, and regulations Review bid requirements for projects ranging approximately from $500K to $10M , ensuring all aspects of the scope are fully documented and accounted for Prepare detailed quantity takeoffs and cost estimates for transmission and distribution construction projects Partner with Procurement to secure vendor and supplier pricing Identify, manage, and maintain relationships with subcontractors , ensuring timely and complete bid coverage Aggressively follow up with subcontractors to ensure competitive bid participation Develop project schedules and cost forecasts Track and analyze budget-to-actual comparisons throughout the estimating process Collaborate with Project Management teams to follow up on bids, budgets, and close business opportunities Properly turn over bid documents and subcontractor buyout information to Project Managers Review drawings with Project Management teams and highlight risks, scope gaps, and constructability concerns Maintain accurate, organized estimate documentation and bid records Perform other duties as assigned Required Qualifications Bachelor’s degree in Construction Management, Electrical Engineering , or related field (or equivalent combination of education and experience) 3–5 years of related experience in estimating, transmission & distribution, or utility construction Experience with negotiation and subcontractor coordination Valid driver’s license with acceptable driving record Desired Qualifications Experience in transmission, distribution, or utility infrastructure construction Proficiency with Microsoft Office Suite and estimating software (e.g., Accubid, HCSS, or similar) Exposure to project management or field operations Experience working with utility clients, co-ops, or municipalities Core Developmental Competencies Customer Focus Action Oriented Personal Accountability Drives Results Interpersonal Savvy Values Differences Communicates Effectively Instills Trust Demonstrates Self-Awareness Self-Development Work Environment & Physical Demands Combination of office-based work and field/site visits Frequent standing, walking, along with desk-based work Ability to lift and/or move up to 25 pounds Work may include exposure to outdoor weather, active job sites, and moderate noise levels Requires close vision, color vision, and focus adjustment for detailed estimating work Approximately 25% travel required for jobsite visits, pre-bid meetings, and preconstruction support Why Michels Power, Inc.? Ranked No. 1 Electrical Transmission & Distribution Contractor by Engineering News-Record Industry leader in utility, transmission, and distribution infrastructure construction Family-owned company with long-term stability Invests approximately $5,000 per employee annually in training and development Work on high-impact projects that power communities and economies Strong safety culture— everyone is responsible Part of one of North America’s largest and most diversified infrastructure contractors Comprehensive Benefits Medical, Dental, and Life Insurance HSA / FSA Options Short- and Long-Term Disability 401(k) Retirement Plan Legal & Identity Protection Why You? You enjoy working with numbers, drawings, and construction scopes You thrive in a fast-paced, deadline-driven environment You have strong attention to detail and organizational skills You collaborate effectively with project teams and subcontractors You want to contribute to infrastructure that powers communities and the electrical grid Join a company that powers progress. Be a part of Michels Power, Inc.—where you don’t just build projects, you build a career. AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Cairo, Egypt; Lusail, Qatar Eram Talent is looking for a talented and detail-oriented Design Engineer - Mechanical to join our dynamic team in Saudi Arabia. In this role, you will be responsible for the Design, plan and review all technical packages related to Mechanical Engineering that includes major mechanical equipment such as, Chillers, Pumps, Motors, Air Handling Units, Cooling Tower cells, Refrigerant Management System, air conditioning, ventilation and cooling, conducting technical assessments, Engineering technical assessment, feasible studies for enhancement or modification of existing facilities and impact on existing system. Responsibilities: Design, plan, and develop HVAC and mechanical systems for new and existing projects. Prepare conceptual designs, technical assessments, and engineering documentation. Review design drawings, material selections, and technical submittals for compliance with project requirements. Develop Scope of Work (SOW), Bill of Quantities (BOQ), and system specifications for HVAC-related projects. Perform HVAC load calculations, duct sizing, and equipment selection using appropriate design software. Conduct technical evaluations and feasibility studies for system upgrades or modifications. Provide technical reports and recommendations for improvement of mechanical systems. Act as a technical authority for mechanical design to ensure adherence to standards and best practices. Offer engineering solutions for issues related to chillers, AHUs, FCUs, pumps, motors, and cooling towers. Coordinate design activities with other engineering disciplines to ensure integration and efficiency. Provide technical support during project execution, installation, and commissioning stages. Collaborate with internal teams, consultants, and contractors to resolve design or technical issues. Ensure all designs comply with international codes and standards such as ASHRAE, SMACNA, IBC, ANSI, ASME, ASTM, ARI, SAES, and SAMSS. Maintain and update design documentation as per organizational and international requirements. Prepare and present technical assessments, feasibility reports, and engineering studies. Support the Engineering Manager in monitoring capital project designs and performance. Perform other duties as assigned by the Engineering Manager. Requirements Bachelor’s Degree in Mechanical Engineering. Minimum 5–6 years of experience in mechanical systems and HVAC design within large-scale or industrial projects. Strong understanding of HVAC principles, heat load calculations, duct sizing, and equipment selection. Proficiency in design software such as HAP, Carrier, AutoCAD, and Revit MEP. Sound knowledge of international mechanical design codes and standards (ASHRAE, SMACNA, ASME, etc.). Proficiency in MS Office (Word, Excel, PowerPoint). Excellent written and spoken English communication skills. Strong analytical, problem-solving, and coordination abilities. Detail-oriented, reliable, and able to work independently with minimal supervision. Capable of managing multiple priorities and delivering results within deadlines.

Location: Hartford, Connecticut About Snap! Mobile, Inc: Founded in 2014, Snap! Mobile is the creator of Snap! Raise, the nation’s largest and top-performing digital fundraising platform for high school and youth athletics and activities. Since its founding, Snap! Raise has helped over 150,000 schools, groups, and teams raise more than $1 billion . Snap! Mobile supports schools, teams, and organizations with Snap! Mobile One, an all-in-one app designed to simplify operations and enhance community engagement. Snap! Mobile One combines the power of Snap! Raise fundraising, fan and community engagement, event scheduling, registration, website management, messaging services, money management, and spirit wear to deliver everything administrators need to succeed in one easy-to-use app. About the Role: As an Account Executive , you will drive the performance and success of your territory by executing a strategic sales plan to generate and develop business opportunities across schools and organizations in your area. You will be responsible for establishing relationships and maintaining and growing existing business. Snap Mobile Account Executives make a tremendous impact and are trusted by athletic directors, coaches, educators, booster clubs, and their communities to support the programs of those we serve. This is a Full-Time position. A Day in the Life Grow business and achieve sales targets by developing, and executing a territory plan Earn credibility as an industry expert for athletic directors, coaches, group leaders, and administrators Understand customer objectives, and articulate relevant technology and industry trends Represent Snap! Mobile at events to influence sales opportunities Build and cultivate customer relationships at schools, districts, club sports Manage sales pipeline and provide accurate sales forecasts Maintain accurate customer records within the company’s systems, including HubSpot Role Progression Within 1 Month, You Will: Complete new hire onboarding including eLearning courses, certification, instructor-led training, role-play, and mentorship Begin outreach to cultivate customer relationships with coaches, group leaders, athletic directors, and financial/district administrators Effectively manage all steps in the sales process and track progress in CRM Learn best practices, processes, and business tools used including HubSpot Within 3 Months, You Will: Be executing a strategic territory growth plan, built in collaboration with your manager Feel confident in prospecting new business, conducting discovery calls, and presentations to customers both in-person and digitally Know how to prospect to create new revenue opportunities Within 6 Months, You Will: Complete sales activities at volume with a high degree of independence, both in-person and digitally Prospect and close sales toward quarterly and annual targets Work sales opportunities from beginning to end, resulting in new business Increase customer saturation and retention rates, add revenue through customer acquisition What Sets Us Apart? Work with an industry leader to innovate and develop products to serve our customers Work with a team that has a proven track record of growth and achievement Support your community, and it’s future leaders by providing a better opportunity You will be challenged and encouraged to broaden your skills Regular social & philanthropic events Access to personal development courses and tools internally About You You are organized, get things done, and routinely exceed goals You are comfortable in a quickly changing environment and adapt to reach high-performance You have a strong desire to learn in a fast-moving technology company Thrive on open transparency, communication, and collaboration 2+ years of sales experience Requirements: Clean driving record Compensation: Base Salary $40K + Commission, uncapped with average OTE of $70K - $175K in year one Snap! Mobile is proud to offer the following benefits: Medical, Dental, Vision 401K with a 4% match from the company 13 paid holidays Unlimited PTO Compensation: Base + Commission with an average OTE of $75 -95K in year one. Account Executive Compensation $75 — $95 USD CA Residents click here for privacy policy We use E-verify to onboard new hires. Please click here to learn more.

Location: Algiers, Algeria Workplace: onsite Nous développons notre activité Q-commerce (livraison rapide de produits alimentaires et non alimentaires) et recherchons un Category Manager pour piloter la stratégie commerciale, l’assortiment et le pricing avec nos partenaires retailers et grossistes. Ce rôle est clé pour garantir un catalogue attractif, des prix compétitifs et une animation commerciale efficace. Missions principales / Key Responsibilities 1. Gestion de l’assortiment & sourcing produits / Assortment & Product Sourcing FR : Identifier et sélectionner les catégories stratégiques (fruits & légumes, produits frais, FMCG, épicerie). Négocier avec partenaires (supermarchés, grossistes, producteurs) pour garantir la disponibilité et les meilleures conditions.Maintenir un catalogue à jour et compétitif. 2. Animation commerciale & promotions / Commercial Activation & Promotions Concevoir et lancer des campagnes promotionnelles (ex. “Mercredi Fruits & Légumes”). Créer un calendrier promo en collaboration avec marketing.Optimiser la visibilité des produits sur l’app (visuels, wording, placement). 3. Pricing & compétitivité / Pricing & Competitiveness Réaliser un benchmark régulier vs. supermarchés et concurrents Q-commerce. Définir et ajuster la stratégie prix pour rester compétitif tout en protégeant la marge.Mettre en place un suivi régulier des écarts de prix et correctifs rapides. 4. Analyse & performance / Analysis & Performance Suivre les KPIs (ventes, marge, panier moyen, fréquence d’achat). Identifier les best-sellers et produits sous-performants.Produire des analyses régulières et proposer des plans d’action. Profil recherché / Candidate Profile Bac+4/5 en commerce, gestion ou équivalent. Expérience de 3–6 ans en Category Management, Retail, FMCG ou Q-commerce. Compétences : négociation fournisseurs, pricing, merchandising, analyse data. Bilingue Français / Anglais. Ce que nous offrons / What We Offer FR : Un rôle stratégique avec impact direct sur la croissance du Q-commerce. Un environnement international dynamique et en forte croissance. Package compétitif (fixe + bonus).

Location: London, United Kingdom Workplace: hybrid About The Role: At Paysend, we operate a complex hybrid infrastructure supporting a global fintech platform. We are looking for a System Administrator to join our Infrastructure team and help maintain and support our systems across on-premises and cloud environments. You will work across Linux, AWS, networking, automation, monitoring, and security, while also supporting hardware and software, managing user access and permissions, and carrying out system upgrades, patching, and troubleshooting. This role is about hands-on infrastructure work, keeping systems stable and secure, and continuously improving how our systems are managed and supported. What You'll Do (Responsibilities): Deploy and manage software, user access, and system configurations across a hybrid infrastructure, leveraging automation to ensure consistency, security, and scalability Administer and maintain Linux-based systems across on-premises and cloud environments (~70% of the environment), including provisioning, patching, performance tuning, and troubleshooting Support Windows environments (~30%), including core services such as Active Directory, DNS, RDS, and Group Policy Design, deploy, and manage infrastructure in AWS (primary cloud) including EC2, VPC, IAM, S3, and CloudWatch Support and maintain infrastructure in GCP environments (Compute Engine, Cloud Storage, IAM), as part of a multi-cloud setup Build and maintain infrastructure as code using Terraform and automate configuration management using Ansible Develop and maintain automation scripts using Bash, Python, or PowerShell Manage virtualisation platforms (VMware, EC2, Compute Engine) and support both physical and virtual servers (HP Proliant, HP MSA) Administer and maintain storage systems including SAN/NAS and cloud storage (S3, EBS, Google Cloud Storage, Filestore) Configure and troubleshoot networking components across cloud and on-prem environments, including VPCs, VPNs, load balancers, DNS, and firewalls Work with enterprise networking and security equipment (Cisco, Arista, Fortinet, Palo Alto, Juniper, Forcepoint) Implement and maintain monitoring and observability solutions (CloudWatch, Prometheus, Grafana, Zabbix) to ensure system health and performance Ensure backup, disaster recovery, and data protection strategies are in place and operational (Veeam, AWS Backup, GCP Backup and DR) Enforce security best practices, IAM policies, and compliance standards across hybrid and multi-cloud infrastructure Collaborate with DevOps, Security, Monitoring, and DBA teams to ensure reliable and scalable system operations Maintain clear and up-to-date documentation of systems, processes, and configurations (CMDB) What You’ll Need To Be Successful In This Role: Strong hands-on experience with Linux system administration in production environments Experience managing hybrid infrastructure (on-premises + cloud) Proven experience with AWS (EC2, VPC, IAM, S3, CloudWatch) Hands-on experience with Terraform and/or Ansible for infrastructure automation Solid understanding of networking fundamentals (TCP/IP, DNS, VPNs, load balancing) Experience working with physical and virtual servers, including provisioning and troubleshooting Experience with virtualisation platforms (VMware, EC2, Compute Engine) Scripting experience using Bash, Python, or PowerShell Experience with monitoring and observability tools (CloudWatch, Prometheus, Grafana, Zabbix) Strong understanding of security best practices, IAM, and access control Experience with backup and disaster recovery solutions (Veeam, AWS Backup, GCP Backup,DR) Great to have: Experience working with GCP (Compute Engine, Cloud Storage, IAM) in a multi-cloud environment Experience with Azure Experience with Windows systems (Active Directory, DNS, RDS) Familiarity with container platforms (EKS, GKE) Experience with CI/CD tools (GitLab CI/CD, Packer) Experience with storage technologies (SAN, NAS, cloud storage platforms) Exposure to network/security appliances (Cisco, Fortinet, Palo Alto, Juniper) Familiarity with web and infrastructure services (IIS, NTP, Certificate Authority, file services) Experience supporting MDM solutions (Intune, Jamf) Familiarity with OpenSearch, Cloudflare, or similar tools Why Join Paysend? Make a Global Impact: Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally. Own Meaningful Outcomes: We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand. Grow with Us: As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies. Collaborate with Exceptional People: Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers. Move Fast and Make Things Happen: We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results. Be Part of Our Journey: We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.

Location: Madrid Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Paris Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Global Onboarding Specialist (Remote — Global) About Aktos Aktos builds software for debt collection agencies — modern, all-in-one tools that help agencies manage accounts, communicate with debtors, and get paid faster. We’re a fast-growing startup building the next generation of collection technology. Role overview We’re hiring an Onboarding Specialist to own complex, multi-month customer implementations from kickoff to go-live. This role is project-management heavy: you’ll derisk programs, coordinate stakeholders across functions, manage timelines and dependencies, and ensure clients successfully adopt Aktos. What you’ll do Own 3+ month onboarding programs end-to-end — create and run project plans, track milestones, and remove blockers to keep implementations on time Lead stakeholder management — map sponsors, align cross-functional stakeholders, run steering calls, and negotiate scope/timing tradeoffs Proactively derisk implementations — maintain risk registers, define gating criteria, escalate appropriately, and keep executive stakeholders informed Diagnose technical and product blockers — analyze data mismatches, product configuration gaps, integration issues, and propose pragmatic fixes Collaborate with product & engineering — surface recurring issues, document patterns, and recommend product improvements to reduce future onboarding effort Standardize and scale onboarding — create playbooks, runbooks, templates, and internal documentation to speed up future implementations Communicate clearly with clients — set expectations, guide them through setup, and resolve questions efficiently (Bonus) Perform light technical work — data imports, SQL lookups, API checks, test configurations, and validation of integrations Who this role is for (Ideal backgrounds) We’re explicitly looking for people who have led long, complex onboarding programs (3+ months) where project management, stakeholder management, and derisking were the day-to-day work. Typical backgrounds we love include: Implementation/Professional Services at an enterprise SaaS vendor (ERP, CRM, HRIS, billing/collections) — titles like Implementation Manager , Senior Onboarding Specialist , Professional Services Consultant , or Technical Project Manager (Onboarding) Customer Success/Onboarding leads at companies that deliver 3–6 month deployments (examples: NetSuite, Salesforce, Workday, Oracle NetSuite, Zendesk/Support Enterprise, HubSpot Enterprise) Project managers or consultants who managed customer rollouts at payroll/benefits, billing platforms, or other regulated vertical SaaS with complex integrations and data migrations People from consulting practices or systems integrators who ran scoping, SOWs, and cross-functional delivery for multi-stakeholder clients If you’ve had titles like Implementation Manager, Professional Services Manager, Customer Onboarding Manager, Technical Project Manager — Implementation, or Senior Onboarding Specialist and you’ve driven multi-month, enterprise-style implementations, you’ll fit well. What you’ll need 1–3 years experience in SaaS onboarding, implementation, or project management — must include ownership of 3+ month onboarding programs or equivalent enterprise engagements Strong project management and stakeholder management skills — project plans, risk registers, gating, escalation, and executive reporting Basic SQL and Excel skills (able to run lookups and validate data); comfort with light technical troubleshooting Strong written and spoken English communication Excellent organization and attention to detail Comfortable working across time zones in a fast-paced startup Bonus: experience with customer data migrations, APIs, Postman, Zapier or other workflow automation tools Compensation Competitive salary based on experience: $40K–$60K USD / year (some flexibility for exceptional candidates) Why join Aktos Meaningful equity at a fast-moving startup team Make a measurable impact on customer success and product quality Learn SaaS operations, data systems, and product development firsthand Long-term growth opportunity as we scale our customer success and product orgs

Location: Portugal; San Francisco; France / Paris Workplace: Remote FOUNDING TECH RECRUITER (FREELANCE) ABOUT PRAGMATIKE Pragmatike is on a mission to help early-stage startups, and scaelups — win the talent war and build exceptional tech teams.   ABOUT THE ROLE We’re looking for a Founding Tech Recruiter to build out our team as we embark on our next phase of growth. Someone smart — connected to the tech world — that moves, operates fast and efficiently — a superstar, a pirate. You'll operate as a strategic partner in the heart of the startup ecosystem, pioneering how we find, attract, and engage the world’s best talent.   WHY THIS ROLE IS DIFFERENT - Shape the future of tech hiring: Engage directly with the startup and tech talent community, and become a visible advocate for Pragmatike. - Zero-to-one impact: Design the recruiting systems, processes, and standards from scratch, and partner with product and engineering to refine our hiring approach. - High leverage: Recruit across a variety of functions, from engineering to go-to-market, and see your impact on the business firsthand.   YOU’RE A FIT IF YOU… - Have 5+ years of experience recruiting for technical roles in-house or at a search agency - Are at ease in startup environments and thrive amid ambiguity, rapid iteration, and high growth - Communicate clearly—both written and verbally—and make every candidate feel valued - Are well-connected, respected by peers, and have a personal brand in the recruiting community (e.g., active LinkedIn, trusted network) - Care deeply about quality, processes, and candidate experience - Are excited to work flexibly—this role is fully remote and freelance-friendly   NICE TO HAVE - Previous experience recruiting at early-stage startups or high-growth tech companies - Familiarity with AI, SaaS, or B2B talent markets - Enjoy writing or speaking about recruiting, talent, or startup culture   COMPENSATION & BENEFITS - Flexible freelance contract with autonomy - Direct impact on company growth and culture - Opportunity to be Pragmatike’s first recruiter and shape our future - Fully remote work environment and flexible hours - Direct partnership with founders   Ready to shape the future of tech hiring at Pragmatike? Apply now and join us at the beginning of our journey. 🍜 🏴‍☠️

Location: Uruguay; Costa Rica; El Salvador; Peru; Ecuador About our Client Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results. The Role We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts. Key Responsibilities ·         Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues. ·         Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links. ·         Manage and optimize sitemaps, robots.txt, metadata, and structured data. ·         Research, plan, and execute keyword strategies aligned with marketing goals. ·         Collaborate with writers to optimize new and existing content for rankings and engagement. ·         Monitor site health, Core Web Vitals, and page speed improvements. ·         Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking. ·         Prepare periodic SEO reports with insights, trends, and actionable recommendations. ·         Support backlink cleanup, internal linking improvements, and ongoing content SEO updates. ·         Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns. Requirements ·         3–5 years of experience in SEO strategy and technical implementation. ·         Proven ability to fix complex SEO and performance issues. ·         Strong understanding of on-page, off-page, and technical SEO. ·         Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC. ·         Experience tracking performance through dashboards and reports. ·         Familiarity with schema markup, site structure, and keyword optimization. ·         Excellent analytical and communication skills with attention to detail. ·         Strong collaboration skills and ability to work cross-functionally. ·         (Bonus) Experience with HubSpot, WordPress, or other CMS platforms. Tools You’ll Use SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack Benefits ·         Competitive compensation. ·         Full-time remote position with flexible working hours. ·         Opportunity to own SEO strategy and performance for a growing brand. ·         A collaborative team environment where your work directly impacts growth. How to Apply To apply, please include examples of previous SEO projects or case studies showing measurable results

Location: Mexico About our Client Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results. The Role We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts. Key Responsibilities ·         Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues. ·         Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links. ·         Manage and optimize sitemaps, robots.txt, metadata, and structured data. ·         Research, plan, and execute keyword strategies aligned with marketing goals. ·         Collaborate with writers to optimize new and existing content for rankings and engagement. ·         Monitor site health, Core Web Vitals, and page speed improvements. ·         Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking. ·         Prepare periodic SEO reports with insights, trends, and actionable recommendations. ·         Support backlink cleanup, internal linking improvements, and ongoing content SEO updates. ·         Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns. Requirements ·         3–5 years of experience in SEO strategy and technical implementation. ·         Proven ability to fix complex SEO and performance issues. ·         Strong understanding of on-page, off-page, and technical SEO. ·         Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC. ·         Experience tracking performance through dashboards and reports. ·         Familiarity with schema markup, site structure, and keyword optimization. ·         Excellent analytical and communication skills with attention to detail. ·         Strong collaboration skills and ability to work cross-functionally. ·         (Bonus) Experience with HubSpot, WordPress, or other CMS platforms. Tools You’ll Use SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack Benefits ·         Competitive compensation. ·         Full-time remote position with flexible working hours. ·         Opportunity to own SEO strategy and performance for a growing brand. ·         A collaborative team environment where your work directly impacts growth. How to Apply To apply, please include examples of previous SEO projects or case studies showing measurable results

Location: Colombia About our Client Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results. The Role We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts. Key Responsibilities ·         Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues. ·         Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links. ·         Manage and optimize sitemaps, robots.txt, metadata, and structured data. ·         Research, plan, and execute keyword strategies aligned with marketing goals. ·         Collaborate with writers to optimize new and existing content for rankings and engagement. ·         Monitor site health, Core Web Vitals, and page speed improvements. ·         Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking. ·         Prepare periodic SEO reports with insights, trends, and actionable recommendations. ·         Support backlink cleanup, internal linking improvements, and ongoing content SEO updates. ·         Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns. Requirements ·         3–5 years of experience in SEO strategy and technical implementation. ·         Proven ability to fix complex SEO and performance issues. ·         Strong understanding of on-page, off-page, and technical SEO. ·         Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC. ·         Experience tracking performance through dashboards and reports. ·         Familiarity with schema markup, site structure, and keyword optimization. ·         Excellent analytical and communication skills with attention to detail. ·         Strong collaboration skills and ability to work cross-functionally. ·         (Bonus) Experience with HubSpot, WordPress, or other CMS platforms. Tools You’ll Use SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack Benefits ·         Competitive compensation. ·         Full-time remote position with flexible working hours. ·         Opportunity to own SEO strategy and performance for a growing brand. ·         A collaborative team environment where your work directly impacts growth. How to Apply To apply, please include examples of previous SEO projects or case studies showing measurable results

Location: Brazil About our Client Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results. The Role We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts. Key Responsibilities ·         Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues. ·         Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links. ·         Manage and optimize sitemaps, robots.txt, metadata, and structured data. ·         Research, plan, and execute keyword strategies aligned with marketing goals. ·         Collaborate with writers to optimize new and existing content for rankings and engagement. ·         Monitor site health, Core Web Vitals, and page speed improvements. ·         Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking. ·         Prepare periodic SEO reports with insights, trends, and actionable recommendations. ·         Support backlink cleanup, internal linking improvements, and ongoing content SEO updates. ·         Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns. Requirements ·         3–5 years of experience in SEO strategy and technical implementation. ·         Proven ability to fix complex SEO and performance issues. ·         Strong understanding of on-page, off-page, and technical SEO. ·         Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC. ·         Experience tracking performance through dashboards and reports. ·         Familiarity with schema markup, site structure, and keyword optimization. ·         Excellent analytical and communication skills with attention to detail. ·         Strong collaboration skills and ability to work cross-functionally. ·         (Bonus) Experience with HubSpot, WordPress, or other CMS platforms. Tools You’ll Use SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack Benefits ·         Competitive compensation. ·         Full-time remote position with flexible working hours. ·         Opportunity to own SEO strategy and performance for a growing brand. ·         A collaborative team environment where your work directly impacts growth. How to Apply To apply, please include examples of previous SEO projects or case studies showing measurable results

Location: Argentina About our Client Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results. The Role We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts. Key Responsibilities ·         Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues. ·         Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links. ·         Manage and optimize sitemaps, robots.txt, metadata, and structured data. ·         Research, plan, and execute keyword strategies aligned with marketing goals. ·         Collaborate with writers to optimize new and existing content for rankings and engagement. ·         Monitor site health, Core Web Vitals, and page speed improvements. ·         Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking. ·         Prepare periodic SEO reports with insights, trends, and actionable recommendations. ·         Support backlink cleanup, internal linking improvements, and ongoing content SEO updates. ·         Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns. Requirements ·         3–5 years of experience in SEO strategy and technical implementation. ·         Proven ability to fix complex SEO and performance issues. ·         Strong understanding of on-page, off-page, and technical SEO. ·         Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC. ·         Experience tracking performance through dashboards and reports. ·         Familiarity with schema markup, site structure, and keyword optimization. ·         Excellent analytical and communication skills with attention to detail. ·         Strong collaboration skills and ability to work cross-functionally. ·         (Bonus) Experience with HubSpot, WordPress, or other CMS platforms. Tools You’ll Use SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack Benefits ·         Competitive compensation. ·         Full-time remote position with flexible working hours. ·         Opportunity to own SEO strategy and performance for a growing brand. ·         A collaborative team environment where your work directly impacts growth. How to Apply To apply, please include examples of previous SEO projects or case studies showing measurable results

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Belgium At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car , a Woolly Mammoth’s Skeleton , Lady Gaga's Jumpsuit or Usain Bolt’s running shoe , we encounter exceptional objects every day. We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts. Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us. Taking ownership and driving impact Being open to change and feedback Being passionate about our mission and our customers. Your Mission We are seeking an experienced Senior Jewellery Expert to support our team of experts and jewellery sellers in Belgium, contributing to the growth of Catawiki’s Jewellery auctions. What You’ll Do As a Catawiki expert, you will use your specialist knowledge, to be responsible for creating attractive auctions by evaluating and arranging lots submitted by our sellers. Balanced with your knowledge and experience of the trade, you will review the lot titles, descriptions, pictures, and provide users with an estimated and realistic value based on this information. One of our main focuses is to keep user transactions as transparent and fair as possible, and your expertise and experience play a large part in maintaining this standard. We pride ourselves on being a unique, interactive platform so a professional, polite and courteous approach with our sellers is an absolutely essential attribute. Your efforts result in exceptional auctions that bidders will find irresistible. To keep your own auctions attracting bidders, you will be regularly working with our sales department, to recruit and develop new sellers and diversify the selection of lots offered in your auctions. Finally, you’ll also be working together with our marketing department to generate an increase of potential bidder attention at your auction. What You'll Bring A Gemmology Diploma from one of the schools recognised by the FEEG or GIA; 3–10 years’ experience in the jewellery, diamonds or precious stones trade with knowledge of the manufacturing process, quality control, or the ability to perform gemmological tests; Leadership and project management capabilities, with proven experience partnering closely with Marketing, Commercial Operations and other cross-functional teams to drive complex initiatives; Good grasp of market prices and understanding of jewellery manufacturing processes, cost structures, and production dynamics; Experience in appraising and assessing jewellery; Strong analytical skills with the ability to interpret data and make informed decisions; Extensive trade knowledge with a network of potential sellers and experts in your field; A real team player with excellent communication and negotiation skills; Proficiency in computer tools used for data analysis, reporting and presentations For example Excel or Google Sheets and PowerPoint or Google Slides; The diplomatic competence needed to act as a mediator in disputes between users; Fluent English language skills; French is a plus. Where You'll Be: The role is based in Belgium with a fully remote work-from-home arrangement. You will be part of the Luxury Supercluster and will be working closely with our Belgian markets. Why You'll Love Working with Us Create a visible impact by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business. Learn and grow through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression. A culture of connection defines us . We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work. Celebrate life’s moments with us. You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion ” . We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location. Our Offices and Way of Working Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based. Interested? Apply with an English CV and Cover Letter. By applying, you agree to Catawiki’s Applicant Privacy Policy. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles. We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team

Location: Remote - Ontario, Canada Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit has a flexible workforce!  If you happen to live close to one of our physical office locations our doors are open for you to come into the office as often as you'd like. Don't live near one of our offices? No worries: You can apply to work remotely in any country in which we have a physical presence. Team Description Reddit is poised to rapidly innovate and grow like no other time in its history. We’re currently hiring across three distinct teams: Ad Safety & Verification Team The mission of the Ads Safety & Verification team is to protect the Reddit ads ecosystem so that users have a safe ads experience and legitimate advertisers trust Reddit. This team builds full stack, high scale products that span Reddit’s consumer-facing apps and ads systems. They own integrations with metrics verification and brand safety partners and operate services that scale to reliably handle tens of millions of requests per day. Ads Creative Management (ACM) Team The Ads Creative Management team focuses on the tools and systems advertisers use to create and manage their ad content. From images and videos to headlines and full post creatives, they enable efficient creative management and innovation across the campaign lifecycle. They work closely with AI teams to provide intelligent content suggestions and automation, helping advertisers launch high-quality campaigns faster and more effectively. Brand Innovation Team The Brand Innovation team drives the development of new ad formats that help advertisers maximize reach and brand impact. They focus on high-visibility, awareness-driven solutions that create memorable experiences for Reddit users. By delivering guaranteed placements and engaging ad interactions, they support major brand initiatives and help advertisers achieve measurable outcomes. Their work includes evolving existing formats and launching entirely new ones to keep Reddit’s ad offerings fresh and competitive. Role Description: This is a generalist mid-level backend position within the Ads Organization. Ads is the fuel that powers Reddit’s mission. As a backend engineer on the team, candidates might work on: Microservices and APIs that power our advertiser-facing product, ads.reddit.com Distributed systems that ensure the right ad gets shown to the right user at the right time Backends that power interactive user experiences on our ads like Polls and Games Real time, data intensive systems that measure the performance of our ad campaigns Infrastructure that supports all of the above Technologies used on the team include: Languages: Go, Python, Scala Frameworks: Spark, Thrift, Baseplate, Kafka Datastores: Postgres, BigQuery, Redis, Druid Tools: Kubernetes, Argo, Docker Mid-level engineers are expected to absorb best practices and learn exceptionally quickly while being effective core contributors. Engineers at this level must be able to code independently, but may work with senior engineers on the design of complex solutions. The most important skills an engineer at this level must possess are 1) coachability and an eagerness to grow, 2) deep passion for coding, and 3) excellent independent learning skills, all while operating as a fully functioning member of an engineering team. Responsibilities: Work with product managers to design and implement Ads products. Collaborate closely with the platform and data teams while building new features. Lead the processes needed to improve operational stability, including improving code quality, delivering dashboards and data visualizations. Build extensible components that would align with the product objectives. Support day to day project management tasks including communicating project updates, managing project timelines and overseeing project execution. Required Qualifications: 3+ years of software development experience in one or more general purpose programming languages (Java, Scala, Go, C++, Python). Able to take complete ownership of a feature or project. Bonus Points: Experience working in the Ads domain Experience or interest in the advertising business and understanding customer needs Benefits: Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Comprehensive Medical Benefits & Health Care Spending Account Registered Retirement Savings Plan with matching contributions Income Replacement Programs Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.