Location: PL
Workplace: remote
Overview:
SOFTSWISS continues to expand the team and is looking for an experienced
IAM Security Engineer
to join us. We are seeking a hands-on professional with strong expertise in identity and access management, IAM integrations, and access lifecycle automation, who shares our culture and values.
Purpose of the role:
You will be responsible for designing, implementing, and maintaining secure and scalable identity and access management solutions, integrating IAM services across enterprise systems, and automating access lifecycle processes to ensure efficient and secure access management.
Key responsibilities:
Architect and implement IAM-related integrations using SCIM, SAML, OAuth, OIDC, and APIs.
Lead automation of access lifecycle management processes.
Design and implement RBAC/ABAC models across enterprise systems.
Troubleshoot and resolve complex IAM-related incidents
Integrate IAM services into CI/CD and Infrastructure-as-Code workflows.
Provide technical expertise during identity-related investigations.
Define secure configuration standards for IAM platforms.
Develop and maintain high-quality technical documentation.
Required Experience:
Skills
Advanced practical expertise in identity federation and modern authentication/authorization protocols (SAML 2.0, OAuth 2.0, OpenID Connect).
Deep hands-on experience with Keycloak administration and configuration, including realm management, client configuration, role mapping, identity brokering, and custom authentication flows.
Proven ability to design, build, and optimize Joiner/Mover/Leaver (JML) workflows using Adaxes
or analog
, including automation rules, business logic, and approval flows.
Strong understanding of RBAC/ABAC implementation patterns.
Experience designing and implementing secure API integrations (REST APIs, token-based authentication, service-to-service communication).
Advanced troubleshooting and debugging capabilities across IAM ecosystems.
Strong automation and scripting skills (e.g., PowerShell, Python, Bash)
Ability to translate security requirements into scalable IAM solutions.
Knowledge
Strong knowledge of IAM architecture patterns and federation models.
In-depth understanding of authentication flows, token lifecycle management, and access control enforcement mechanisms.
Knowledge of identity lifecycle orchestration patterns and directory service integrations (e.g., Active Directory).
Familiarity with PAM integration and privileged access governance concepts.
Experience
3+ of experience in IAM or security engineering roles within enterprise environments.
Proven hands-on experience administering and engineering solutions on the Keycloak platform, including realm design, client configuration, identity brokering, custom authentication flows, role mapping, and token management.
Experience designing and implementing secure IAM integrations using APIs and federation protocols (SAML 2.0, OAuth 2.0, OpenID Connect).
Hands-on experience building and optimizing automated Joiner/Mover/Leaver (JML) workflows using Adaxes, including approval logic and lifecycle orchestration.
Demonstrated experience improving access lifecycle efficiency through automation and process redesign.
Experience troubleshooting complex IAM, SSO, and federation-related incidents.
Experience supporting identity-related security investigations and audit activities.
Education and Qualification
Bachelor’s or Master’s degree in Computer Science, Information Security, or related field.
Advanced security certifications preferred (e.g., CISSP, CIAM, vendor IAM certifications).
Main Advantages
Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events
Location: Remote, Austria; Remote, Germany
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
The CSA role is a pivotal addition to our customer success team, focusing on building strong, consultative relationships with our key customers. Our CSAs will serve as trusted advisors, leveraging their deep understanding of DevSecOps best practices, industry trends and our software capabilities to help customers navigate complex challenges and achieve their desired outcomes.
Additionally, our team serves as liaisons between the customer and the GitLab ecosystem, streamlining collaboration with Product Management, Engineering, Sales, Professional Services, and others.
CSM handbook
.
What You’ll Do
Partner with our customers in taking what was established in the pre-sales command plan, and turning the customers desired positive business outcomes into actionable objectives
Know the GitLab platform, our more common best practices, and use cases in order to guide the customer
Understand the customer journey and be able to guide them on future adoption
Act as the GitLab liaison for GitLab questions, issues, or escalations. Work with GitLab Support, Product Management (i.e., roadmaps), or other teams as needed
Own a book of assigned customers, with a focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction
Remain knowledgeable and up-to-date on GitLab releases
Provide immediate onboarding activities
Work with assigned customers to build Customer Success Plans, establishing critical goals, or other key performance indicators and aid the customer in achieving their goals
Program manage account escalations Provide insights with respect to the availability and applicability of new features in GitLab as relevant
Support GitLab Services in identifying and recommending training opportunities
What You’ll Bring
Understanding of Git and typical branching strategies
Knowledge of software development lifecycle and development pipeline
Understanding of continuous integration, continuous deployment, DevSecOps
Prior experience in Customer Success or equivalent history of increasing satisfaction, adoption, and retention
Experience partnering with customers to define and achieve business outcomes
Familiarity working with customers of sizes relevant to the assigned segment
Exceptional verbal, written, organizational, presentation, and communications skills
Detailed oriented and analytical Strong team player but self-starter
Project management experience & skills
Strong technical, analytic, and problem-solving skills
Alignment with our values, and willingness to work in accordance with those values
Ability to travel if needed and comply with the company’s travel policy
Demonstrated progressive experience in a related function is required with direct customer advocacy and engagement experience in post-sales or professional services functions
Fluent German
About the team
The Customer Success Architect (CSA) team focuses on hands-on technical enablement, adoption, utilization and maturity - while maintaining strong customer relationships and business alignment.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Position Overview:
The Senior Director, Global Customer Support is a key executive leader responsible for defining and executing Prove’s worldwide support vision, strategy, and operational framework. This role oversees a dual-shore support delivery model, leading US-based technical support and escalation teams while managing offshore support operations and BPO/vendor partners globally. The leader drives continuous evolution of the global support ecosystem to ensure world-class customer experience, SLA performance, and scalable support architectures supporting rapid enterprise growth, optimizing scope, capacity, and productivity of each support tier. Collaborates closely with Product, Engineering, Revenue, and Customer Success to champion the voice of the customer, transform support through AI and self-service automation, and foster a culture of technical excellence.
Key Responsibilities:
— Build, scale, and lead a high-performing global support organization with US-based engineers and offshore multi-tier support teams.
— Direct offshore vendor partnerships, BPO relationships, and captive international teams ensuring seamless follow-the-sun coverage, quality assurance, and aligned culture.
— Inspire, mentor, and develop career pathways for support managers, leads, and engineers across US and international hubs.
— Define and execute global technical support strategy aligned with organizational goals and enterprise customer growth.
— Assess team capabilities and optimize skills to reduce burden on internal teams.
— Establish, monitor, and optimize global performance frameworks including CSAT, SLA attainment, Aging, MTTR, First Contact Resolution, and Escalation Rates.
— Design and enforce standardized operating procedures across domestic and offshore teams for consistent high-quality service delivery.
— Provide real-time dashboards and consistent executive reporting on customer support health, bottlenecks, and top customer issues.
— Drive technology priorities and infrastructure investments across ticketing, CRM, telephony, and knowledge management systems.
— Implement AI-driven workflows, generative AI tools, and proactive self-service capabilities to deflect transactional inquiries and empower support teams.
— Deliver executive-level operational dashboards and insights to quantify support business impact and identify root-cause trends.
— Define and implement escalation management processes for critical platform incidents and high-value enterprise customer issues.
— Design internal escalation flows with visibility into bottlenecks and aging issues.
— Partner with Product, Engineering, Platform Engineering, and Revenue leadership to channel support insights into product roadmap improvements and defect remediation.
— Collaborate with Sales and Customer Success teams to optimize retention, expansion, and customer onboarding experiences.
Qualifications and Experience:
— 12–15+ years of progressive leadership experience in enterprise technical support, customer operations, or customer success within global SaaS, fintech, identity, or complex cloud API environments.
— 5+ years leading multi-tier global support organizations at Director or Senior Director level.
— Proven success managing distributed teams across US and offshore delivery centers or third-party outsourcing (BPO) partners.
— Strong technical depth in enterprise SaaS software, API integrations, cloud environments, and contact center technology ecosystems such as Salesforce Service Cloud, Zendesk, Jira, PagerDuty, and AI platform tooling.
— Demonstrated ability to build, analyze, and optimize core support KPIs, root-cause models, and cost-per-ticket metrics.
— Exceptional verbal and written presentation skills with experience delivering operational reviews to C-suite stakeholders and enterprise clients.
— Bachelor’s degree in Computer Science, Information Technology, Business Administration, or equivalent practical experience; Master’s or MBA preferred.
Benefits & Perks:
— Competitive salaries, bonus plan (for eligible roles), and equity plan.
— Modern Health for financial, mental, and physical wellness.
— 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices).
— Unlimited vacation and flexible hours.
— Comprehensive medical benefits for employees and their families.
— Emotional & Physical Wellness services including EAP & Prove Well-Being Reimbursement.
— Bottomless snacks & beverages at certain office locations.
— Daily GrubHub stipend for lunch if coming into the office (US Offices).
Equal Opportunity Employment:
Prove is committed to providing equal employment opportunity regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status, or other personal characteristics.
Privacy & Data Protection:
Prove collects and uses personal information in the job application process as detailed in their Recruitment Privacy Policy.
To apply, visit: https://weworkremotely.com/remote-jobs/prove-senior-director-global-support
Location: Cyprus; Georgia; Poland; Spain; Serbia; Latvia
About GoMining
GoMining is building the next generation of the Bitcoin economy.
Our mission is to unlock Bitcoin's full potential, moving it from a passive asset into an active financial system used daily by millions of people.
We combine mining, payments, and Bitcoin finance into one global ecosystem, making Bitcoin products accessible to both mainstream and crypto-native audiences.
About the Role
We are looking for a
Head of Ambassador & Partner Growth
to own and scale GoMining's global partner-driven acquisition ecosystem, including ambassador, referral, affiliate, and growth partnership programs.
This is a strategic leadership role with full ownership of partner-driven growth — from acquisition strategy and program development to monetization, performance, and revenue generation.
You will be responsible for transforming these programs into a scalable, predictable, and profitable growth engine that attracts new users, increases engagement, and generates measurable business results.
We are looking for someone who combines
strong commercial thinking, performance marketing expertise, partnership development, and hands-on execution
.
Key Responsibilities
Growth Strategy & Channel Ownership
Own the global strategy, development, and performance of GoMining's ambassador, referral, affiliate, and growth partnership programs.
Build and scale these programs into predictable, measurable, and profitable user acquisition channels.
Identify growth opportunities across different markets, audiences, and partner segments.
Develop channel strategies, budgets, incentive models, and growth roadmaps.
Identify and launch new partnership-driven acquisition initiatives.
Build scalable processes and infrastructure to support international expansion.
Build and lead the team responsible for these growth channels.
Ambassador, Referral & Affiliate Programs
Lead the development and scaling of GoMining's global Ambassador Program.
Own and optimize referral and affiliate programs, including acquisition, activation, engagement, and retention.
Develop effective commission structures, referral mechanics, rewards, and partner incentive models.
Recruit and develop relationships with high-performing ambassadors, affiliates, creators, influencers, and community leaders.
Build partner segmentation, onboarding, education, and performance management processes.
Develop ambassador engagement initiatives, competitions, recognition programs, and campaigns.
Continuously improve partner activation, productivity, and long-term engagement.
Strategic Growth Partnerships
Identify and develop partnerships that drive measurable user acquisition and revenue.
Negotiate commercial terms, commissions, revenue-sharing agreements, and performance targets.
Build long-term relationships with key partners, high-performing affiliates, and influential community leaders.
Explore new acquisition opportunities across crypto, fintech, Web3, and adjacent industries.
Develop co-marketing initiatives, joint campaigns, and partner-led growth activities.
Expand the partner ecosystem into new geographies and audience segments.
Performance, Analytics & Revenue
Take ownership of channel KPIs, including new users, paying users, revenue, CAC, LTV, ROI, conversion, and partner retention.
Manage the full acquisition funnel, from partner activity and referrals to registration, conversion, and monetization.
Analyze performance by channel, geography, partner segment, and cohort.
Optimize acquisition costs, commission structures, and channel profitability.
Build transparent reporting, performance dashboards, and revenue forecasts.
Identify underperforming areas and continuously test new approaches to improve results.
Ensure sustainable unit economics and measurable return on partner investments.
Leadership & Cross-Functional Collaboration
Build, manage, and develop a high-performing team across ambassador, affiliate, referral, and partnership growth functions.
Establish scalable processes, operating standards, and performance management systems.
Collaborate with Product, Performance Marketing, Brand, Content, Analytics, Finance, and Community teams.
Work with Product teams to improve referral mechanics, tracking, attribution, and partner experience.
Provide ambassadors and partners with the tools, content, education, and support needed to succeed.
Collect partner feedback and translate market insights into product and growth opportunities.
Ensure partner activities comply with brand standards, relevant regulations, and anti-fraud requirements.
Requirements
5+ years of experience in
affiliate marketing, ambassador programs, referral marketing, growth partnerships, or other performance-driven acquisition channels
.
Proven experience building, managing, and scaling affiliate, referral, ambassador, or partnership-driven acquisition programs.
Demonstrated track record of driving measurable user acquisition, revenue growth, and commercial results through partner channels.
Experience owning acquisition or revenue targets, managing channel budgets, and optimizing unit economics.
Strong understanding of performance marketing, conversion funnels, CAC, LTV, ROI, attribution, and retention.
Experience developing and optimizing commission structures, referral mechanics, partner incentives, and revenue-sharing models.
Proven ability to recruit, negotiate with, and manage high-performing affiliates, creators, influencers, or commercial partners.
Strong analytical skills and ability to make data-driven decisions based on funnel, cohort, and channel performance.
Experience building and managing teams, establishing processes, and leading cross-functional initiatives.
Ability to combine strategic leadership with hands-on execution.
Experience working across international markets and scaling programs across different geographies.
Excellent communication, negotiation, and stakeholder management skills.
English C1+.
Nice to Have
Experience in
crypto, Web3, fintech, trading, iGaming, or other performance-driven digital industries
.
Existing network of crypto affiliates, creators, influencers, community leaders, or growth partners.
Experience scaling multiple partner-driven acquisition channels simultaneously.
Experience with affiliate tracking, referral management, attribution, and marketing automation platforms.
Understanding of referral fraud, affiliate compliance, and incentive abuse.
Experience building partner programs for global B2C products with large user bases.
Experience with Telegram, Discord, X, YouTube, and other crypto-native platforms.
Strong understanding of Bitcoin and the broader crypto ecosystem.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Cyprus; Georgia; Poland; Spain; Serbia; Latvia
About GoMining
GoMining is building the next generation of the Bitcoin economy.
Our mission is to unlock Bitcoin's full potential, moving it from a passive asset into an active financial system used daily by millions of people.
We are combining mining, payments, and Bitcoin finance into one seamless platform, replacing fragmented crypto tools with a single, intuitive experience.
About the Role
We are looking for a
Chief Commercial Officer (CCO)
to own GoMining's global commercial strategy and revenue growth.
This is an executive role with end-to-end responsibility for how GoMining
acquires, monetizes, retains, and grows customers across the ecosystem
.
You will own the commercial model across sales, digital channels, VIP, retention, partnerships, and cross-sell. You will work closely with Product GMs, Marketing, Finance, and Analytics to identify where revenue is created or lost and turn those insights into measurable growth.
The CCO will be accountable not only for top-line growth, but also for
margin, unit economics, pricing, discounts, channel efficiency, and overall commercial performance
.
Responsibilities
Commercial Strategy & Revenue
Own GoMining's global commercial strategy and overall revenue performance.
Set revenue targets, commercial priorities, and growth plans across products, markets, and customer segments.
Own performance across key revenue channels, including digital sales, VIP, retention, partnerships, and direct sales.
Identify new revenue opportunities across existing and new products.
Build a predictable commercial operating model with clear ownership, KPIs, and accountability.
Monetization & Unit Economics
Own commercial unit economics, margins, pricing principles, discounts, and promotional mechanics.
Identify revenue leakage across acquisition, conversion, payments, retention, and monetization.
Define customer segmentation and commercial treatment by value, behavior, geography, and product usage.
Develop cross-sell and upsell strategies across the GoMining ecosystem.
Ensure growth initiatives deliver sustainable revenue rather than volume without profitability.
Sales, Retention & Customer Growth
Drive performance across acquisition, conversion, repeat purchases, retention, and customer lifetime value.
Develop the commercial strategy for VIP and high-value customer segments.
Improve sales funnels and conversion together with Product, Marketing, and Analytics.
Launch commercial campaigns, promotions, and initiatives and measure their incremental impact.
Build systematic approaches to reactivation, retention, and customer value growth.
Product & Go-to-Market
Partner with Product GMs to translate product metrics into commercial outcomes.
Influence product roadmaps based on revenue potential and customer behavior.
Own the commercial side of new product and market launches.
Define pricing, packaging, offers, and monetization strategies together with Product and Finance.
Drive adoption and cross-sell between mining, payments, and Bitcoin financial products.
Leadership & Performance Management
Build and lead a high-performing commercial organization.
Establish clear KPIs, forecasting, reporting, and performance management across commercial teams.
Run regular business reviews based on actual performance versus targets.
Work closely with the CEO and executive team on company strategy and growth priorities.
Create a data-driven culture where commercial decisions are based on measurable business impact.
Requirements
10+ years of experience in commercial leadership, revenue, sales, growth, or business development.
5+ years in a senior leadership role with significant revenue responsibility.
Proven ownership of a large-scale
B2C or B2C2B commercial function
.
Strong track record of growing revenue across multiple products, channels, or markets.
Experience owning revenue targets, forecasting, pricing, margins, and unit economics.
Deep understanding of acquisition, conversion, retention, LTV, cross-sell, and monetization.
Experience managing several commercial functions such as Sales, VIP, Retention, Partnerships, or Revenue Operations.
Strong analytical mindset and ability to make decisions based on financial and product data.
Experience working closely with Product, Marketing, Finance, and Analytics.
Ability to operate effectively in a fast-moving international product company.
Strong executive communication and leadership skills.
English C1+.
Nice to Have
Experience in
fintech, payments, crypto, digital assets, marketplaces, or other transaction-driven businesses
.
Experience scaling a consumer product with millions of users.
Experience managing commercial operations across multiple geographies.
Understanding of Bitcoin and the broader crypto ecosystem.
Experience building or transforming a commercial organization during a high-growth stage.
Experience with subscription, investment, loyalty, marketplace, or financial products.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Belgrade, Serbia
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Senior System Engineer
to join our
Engineering Team.
Unlock your full potential as a
Senior System Engineer
. In this senior, hands-on role, you will help move our partner's Infrastructure & Operations toward a platform engineering model, building reusable, self-service infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring and application environments. You won't just keep systems running; you will automate and standardize infrastructure workflows, develop internal tooling and APIs, and improve how Kubernetes, CI/CD, networking and observability work together. If you have deep Linux and Kubernetes experience, think in reusable systems rather than one-off scripts, and enjoy solving complex production issues, we would love to hear from you!
Key Responsibilities
Platform Engineering & Transformation:
Help evolve Infrastructure & Operations toward a platform engineering model.
Workflow Automation & Standardization:
Standardize and automate infrastructure workflows and reduce manual provisioning.
Core Capabilities & Provisioning:
Build reusable infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring, and application environments.
Internal Tooling & Lifecycle Management:
Develop internal tooling, APIs, and declarative workflows for infrastructure lifecycle management.
Ecosystem & Tooling Integration:
Improve integration between Kubernetes, CI/CD, networking, secrets management, databases, and observability systems.
Architectural & Technical Design:
Participate in architecture and technical design of platform and infrastructure services.
Reliability & Performance Engineering:
Improve reliability, scalability, and operational simplicity of production infrastructure.
Troubleshooting & Incident Investigation:
Investigate complex infrastructure and production issues across Linux, networking, applications, and distributed systems.
Observability & Diagnostics:
Improve observability, diagnostics, and troubleshooting capabilities.
Cross-Functional Collaboration:
Work closely with Development, DevOps, SRE, DBA, Security, and Infrastructure units.
Documentation & Best Practices:
Standardize common infrastructure solutions and document how they should be implemented and used.
Technology Innovation & Developer Experience:
Evaluate and introduce technologies that improve developer experience and infrastructure efficiency.
Requirements
5+ years of hands-on experience in Infrastructure Engineering, Systems Engineering, SRE, DevOps, Production Engineering or similar roles.
Strong Linux administration and troubleshooting skills.
Good understanding of production infrastructure, networking and distributed systems.
Hands-on experience operating
Kubernetes in production
.
Practical experience with
Infrastructure as Code and configuration management
, using Terraform, Ansible or similar tools.
Experience with
CI/CD
and infrastructure automation workflows.
Programming or strong scripting skills in Python, Go, Java, Bash or similar.
Experience with monitoring and observability systems.
Understanding of secrets management and secure infrastructure access patterns.
Experience integrating infrastructure systems through APIs.
Ability to design reusable infrastructure solutions instead of one-off automation.
Strong systems thinking and ability to troubleshoot complex cross-system issues.
Ability and willingness to learn new infrastructure and platform technologies.
Nice to Have
Experience with
GitOps
approaches and tools.
Experience with
Crossplane, Kubernetes operators or controllers
.
Experience with
Vault
or similar secrets management platforms.
Experience with
Kafka, PostgreSQL, Redis or ClickHouse
.
Experience with
Proxmox, VMware or public cloud platforms
.
Experience developing
internal infrastructure tools, APIs or self-service capabilities
.
Soft Skills
Strong analytical thinking and technical curiosity.
Ownership and responsibility.
Pragmatic approach to automation and engineering.
Ability to work independently on ambiguous technical problems.
Good communication and documentation skills.
Willingness to remain hands-on and share technical knowledge.
Benefits
Location: Kazakhstan; Yerevan, Armenia; Uzbekistan; Tbilisi, Georgia
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Senior System Engineer
to join our
Engineering Team.
Unlock your full potential as a
Senior System Engineer
. In this senior, hands-on role, you will help move our partner's Infrastructure & Operations toward a platform engineering model, building reusable, self-service infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring and application environments. You won't just keep systems running; you will automate and standardize infrastructure workflows, develop internal tooling and APIs, and improve how Kubernetes, CI/CD, networking and observability work together. If you have deep Linux and Kubernetes experience, think in reusable systems rather than one-off scripts, and enjoy solving complex production issues, we would love to hear from you!
Key Responsibilities
Platform Engineering & Transformation:
Help evolve Infrastructure & Operations toward a platform engineering model.
Workflow Automation & Standardization:
Standardize and automate infrastructure workflows and reduce manual provisioning.
Core Capabilities & Provisioning:
Build reusable infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring, and application environments.
Internal Tooling & Lifecycle Management:
Develop internal tooling, APIs, and declarative workflows for infrastructure lifecycle management.
Ecosystem & Tooling Integration:
Improve integration between Kubernetes, CI/CD, networking, secrets management, databases, and observability systems.
Architectural & Technical Design:
Participate in architecture and technical design of platform and infrastructure services.
Reliability & Performance Engineering:
Improve reliability, scalability, and operational simplicity of production infrastructure.
Troubleshooting & Incident Investigation:
Investigate complex infrastructure and production issues across Linux, networking, applications, and distributed systems.
Observability & Diagnostics:
Improve observability, diagnostics, and troubleshooting capabilities.
Cross-Functional Collaboration:
Work closely with Development, DevOps, SRE, DBA, Security, and Infrastructure units.
Documentation & Best Practices:
Standardize common infrastructure solutions and document how they should be implemented and used.
Technology Innovation & Developer Experience:
Evaluate and introduce technologies that improve developer experience and infrastructure efficiency.
Requirements
5+ years of hands-on experience in Infrastructure Engineering, Systems Engineering, SRE, DevOps, Production Engineering or similar roles.
Strong Linux administration and troubleshooting skills.
Good understanding of production infrastructure, networking and distributed systems.
Hands-on experience operating
Kubernetes in production
.
Practical experience with
Infrastructure as Code and configuration management
, using Terraform, Ansible or similar tools.
Experience with
CI/CD
and infrastructure automation workflows.
Programming or strong scripting skills in Python, Go, Java, Bash or similar.
Experience with monitoring and observability systems.
Understanding of secrets management and secure infrastructure access patterns.
Experience integrating infrastructure systems through APIs.
Ability to design reusable infrastructure solutions instead of one-off automation.
Strong systems thinking and ability to troubleshoot complex cross-system issues.
Ability and willingness to learn new infrastructure and platform technologies.
Nice to Have
Experience with
GitOps
approaches and tools.
Experience with
Crossplane, Kubernetes operators or controllers
.
Experience with
Vault
or similar secrets management platforms.
Experience with
Kafka, PostgreSQL, Redis or ClickHouse
.
Experience with
Proxmox, VMware or public cloud platforms
.
Experience developing
internal infrastructure tools, APIs or self-service capabilities
.
Soft Skills
Strong analytical thinking and technical curiosity.
Ownership and responsibility.
Pragmatic approach to automation and engineering.
Ability to work independently on ambiguous technical problems.
Good communication and documentation skills.
Willingness to remain hands-on and share technical knowledge.
Benefits
Location: Minsk, Belarus
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Senior System Engineer
to join our
Engineering Team.
Unlock your full potential as a
Senior System Engineer
. In this senior, hands-on role, you will help move our partner's Infrastructure & Operations toward a platform engineering model, building reusable, self-service infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring and application environments. You won't just keep systems running; you will automate and standardize infrastructure workflows, develop internal tooling and APIs, and improve how Kubernetes, CI/CD, networking and observability work together. If you have deep Linux and Kubernetes experience, think in reusable systems rather than one-off scripts, and enjoy solving complex production issues, we would love to hear from you!
Key Responsibilities
Platform Engineering & Transformation:
Help evolve Infrastructure & Operations toward a platform engineering model.
Workflow Automation & Standardization:
Standardize and automate infrastructure workflows and reduce manual provisioning.
Core Capabilities & Provisioning:
Build reusable infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring, and application environments.
Internal Tooling & Lifecycle Management:
Develop internal tooling, APIs, and declarative workflows for infrastructure lifecycle management.
Ecosystem & Tooling Integration:
Improve integration between Kubernetes, CI/CD, networking, secrets management, databases, and observability systems.
Architectural & Technical Design:
Participate in architecture and technical design of platform and infrastructure services.
Reliability & Performance Engineering:
Improve reliability, scalability, and operational simplicity of production infrastructure.
Troubleshooting & Incident Investigation:
Investigate complex infrastructure and production issues across Linux, networking, applications, and distributed systems.
Observability & Diagnostics:
Improve observability, diagnostics, and troubleshooting capabilities.
Cross-Functional Collaboration:
Work closely with Development, DevOps, SRE, DBA, Security, and Infrastructure units.
Documentation & Best Practices:
Standardize common infrastructure solutions and document how they should be implemented and used.
Technology Innovation & Developer Experience:
Evaluate and introduce technologies that improve developer experience and infrastructure efficiency.
Requirements
5+ years of hands-on experience in Infrastructure Engineering, Systems Engineering, SRE, DevOps, Production Engineering or similar roles.
Strong Linux administration and troubleshooting skills.
Good understanding of production infrastructure, networking and distributed systems.
Hands-on experience operating
Kubernetes in production
.
Practical experience with
Infrastructure as Code and configuration management
, using Terraform, Ansible or similar tools.
Experience with
CI/CD
and infrastructure automation workflows.
Programming or strong scripting skills in Python, Go, Java, Bash or similar.
Experience with monitoring and observability systems.
Understanding of secrets management and secure infrastructure access patterns.
Experience integrating infrastructure systems through APIs.
Ability to design reusable infrastructure solutions instead of one-off automation.
Strong systems thinking and ability to troubleshoot complex cross-system issues.
Ability and willingness to learn new infrastructure and platform technologies.
Nice to Have
Experience with
GitOps
approaches and tools.
Experience with
Crossplane, Kubernetes operators or controllers
.
Experience with
Vault
or similar secrets management platforms.
Experience with
Kafka, PostgreSQL, Redis or ClickHouse
.
Experience with
Proxmox, VMware or public cloud platforms
.
Experience developing
internal infrastructure tools, APIs or self-service capabilities
.
Soft Skills
Strong analytical thinking and technical curiosity.
Ownership and responsibility.
Pragmatic approach to automation and engineering.
Ability to work independently on ambiguous technical problems.
Good communication and documentation skills.
Willingness to remain hands-on and share technical knowledge.
Benefits
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
The Android Platform team sets the technical direction for Android at Reddit. We design, build and support the Android app for millions of DAUs and the development ecosystem (libraries, frameworks, observability, and build/CI tooling) that every team uses to ship delightful Reddit experiences.
As a Staff Android Engineer on the Android Platform team, you’ll set technical direction and lead cross-team initiatives for a large, multi‑team Android codebase, with a core focus on three pillars: Client Health (Crashes/ANRs/Performance), Developer Experiences, and App Architecture (modern and opinionated). You’ll turn ambiguous platform problems into a multi-quarter roadmap, align engineering partners, and stay hands-on from design and implementation through rollout and adoption.
What you’ll do
Lead technical decisions that will scale Reddit’s Android Platform to the next 100M+ DAUs, balancing long-term platform health with product delivery.
Drive Developer Experience strategy to accelerate build and test cycles and improve release safety across teams.
Architect Android Client Health and Observability foundations (events, traces, dashboards) to empower engineering teams to safeguard performance and reliability.
Champion AI supercharged developer and agent workflows.
Provide technical leadership and mentorship to senior engineers, elevating engineering standards across teams through architectural reviews, documentation, and technical guidance.
What we expect from you
5+ years software development experience with 3+ years building Android applications, with a track record of leading complex Android initiatives from problem definition through delivery and sustained adoption.
Experience setting technical direction and delivering shared platform capabilities in a large Android codebase used by multiple teams and millions of daily active users.
Deep expertise in Kotlin, Android lifecycle and concurrency, and modern Android technologies such as Jetpack Compose and Kotlin coroutines, with sound judgment about architectural tradeoffs and migration strategies.
Strong background in Android platform/infrastructure work: shared libraries or frameworks, experiments/logging, navigation, startup/session orchestration, or core networking/caching.
Strong systems thinking and hands-on problem solving, with evidence of measurable improvements to app reliability, performance, or developer productivity.
Ability to influence without formal authority, build consensus across engineering, product, design, and data partners, and communicate technical strategy and tradeoffs clearly.
Practical experience applying AI to engineering workflows (code generation, refactoring, static analysis, or CI checks) with clear, measurable benefit.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
#
LI
-Remote
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$217,000
—
$303,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
As Docker continues its rapid growth, we're seeking an inspiring and experienced Director of Partner Solution Engineering to lead a world-class team. Docker helps organizations solve complex challenges in modern software supply chains, security governance, and AI-driven development. This role offers the opportunity to shape how our strategic partners, including ISVs, CSPs, SIs, and VARs, adopt and deliver transformative technologies that make developers more productive and secure.
As Director of Partner Solution Engineering, you will lead a high-performing technical organization responsible for driving partner enablement, joint go-to-market initiatives, and technical excellence across Docker's partner ecosystem. You will collaborate closely with Partner Sales, Technical Alliances, Product, and Engineering to develop scalable technical partnership strategies that help partners successfully integrate, sell, and deliver Docker's platform. Your focus will be on enabling your team to drive partner technical readiness, co-innovation, and mutual customer success while building repeatable models for partner engagement at scale.
_______________________________________________________________________
KEY RESPONSIBILITIES
LEADERSHIP & TEAM DEVELOPMENT
- Lead, develop, and inspire a team of Partner Solution Engineers, ensuring professional growth and high performance across multiple partner segments (ISVs, CSPs, SIs, VARs).
- Build and scale the Partner SE organization to support Docker's expanding partner ecosystem and geographic coverage.
- Foster a culture of innovation, collaboration, and continuous learning focused on partner success and technical excellence.
- Coach, mentor, and empower your team to engage effectively with diverse partner organizations and communicate complex technical concepts clearly.
PARTNER ENABLEMENT & TECHNICAL STRATEGY
- Establish repeatable processes and programs for partner technical enablement, including scalable learning paths, certifications, technical deep-dives, and integration workshops.
- Design and deliver both 1:1 strategic enablement for key partners and 1-to-many programs that drive adoption across the broader partner ecosystem.
- Create technical content, integration guides, architectural diagrams, reference architectures, and enablement videos tailored for partners.
- Develop partner-specific technical sales plays, solution validation frameworks, and proof-of-value methodologies that highlight Docker's differentiated value.
JOINT GO-TO-MARKET EXECUTION
- Partner with the Partner Sales organization to drive joint account planning, co-selling opportunities, and "sell-with" and "sell-through" motions.
- Guide partners through solution design, technical validation, and evaluation processes to achieve joint customer success and sales goals.
- Support product positioning and technical validation during joint sales engagements, ensuring clarity on what's GA and ready for delivery.
- Define and track metrics for partner technical readiness, engagement quality, and revenue impact.
PRODUCT & ALLIANCE COLLABORATION
- Collaborate with Product and Engineering teams to share Voice of the Partner, influencing roadmap priorities and co-building initiatives.
- Guide beta/EAP program participation with strategic partners, gathering feedback on new features and integration requirements.
- Work closely with the Technical Alliances team on roadmap alignment, technical integrations with CSPs and ISVs, and partner-driven feature requests.
- Champion regional partner technical needs and priorities in internal planning discussions (FedGov, EMEA, APAC).
CROSS-FUNCTIONAL LEADERSHIP
- Collaborate with Field SEs to ensure alignment with market-specific requirements, share learnings, and avoid duplication of effort.
- Partner with Marketing to support partner events, conferences, webinars, and demand generation programs.
- Work with Sales leadership to define partner success metrics, performance standards, and technical excellence measures.
- Represent Docker at partner events and conferences as a technical expert and evangelist.
OPERATIONAL EXCELLENCE
- Create an environment of continuous improvement focused on partner outcomes, operational excellence, and scalable processes.
- Develop internal enablement programs that enhance partner SE capabilities and share best practices across teams.
- Establish tools, systems, and workflows that enable efficient partner engagement and measurement.
- Build strong feedback loops to iterate on enablement strategies based on data-driven insights and partner performance.
_______________________________________________________________________
QUALIFICATIONS
REQUIRED
- 8+ years of experience leading technical partner engineering, partner solutions, or pre-sales teams for distributed systems, developer platforms, or cloud infrastructure companies.
- Proven success in guiding teams that support channel partnerships, strategic alliances, and joint go-to-market initiatives.
- Minimum of 5 years in management, including hiring, mentoring, and scaling high-performing partner-facing technical teams.
- Deep understanding of partner ecosystems including ISVs, CSPs (AWS, Azure, GCP), Systems Integrators, and VARs.
- Strong experience in software supply chain security, security governance, DevOps, DevSecOps, or developer productivity technologies.
- Deep technical understanding of containerization, cloud-native architectures, CI/CD pipelines, and developer tools.
- Demonstrated ability to build scalable partner enablement programs (technical learning paths, certifications, workshops).
- Excellent communication and executive presentation skills, with the ability to build trust across technical and business audiences at both partner and customer organizations.
- Strong strategic thinking with proven ability to influence cross-functional teams and drive complex initiatives.
PREFERRED
- Operational experience with Docker, Kubernetes, or similar container-based platforms.
- Experience with application security principles and securing the software supply chain, including SBOMs, image scanning, and secure delivery pipelines.
- Background in software development, scripting, or infrastructure-as-code.
- Experience enabling developer productivity through coding assistants, AI integrations, or AI agent development.
- Familiarity with partner operations tools including Salesforce and enablement platforms like MindTickle.
- Experience working in both direct and channel sales models, understanding the nuances of partner-led vs. partner-assisted sales.
- Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
- Willingness to travel (~30% expected) to support key partner engagements and events.
_______________________________________________________________________
WHAT SUCCESS LOOKS LIKE
30 DAYS
- Successfully onboard, gaining familiarity with Docker's platform, partner ecosystem, and partner go-to-market strategy.
- Establish relationships with your team, Partner Sales, Technical Alliances, Field SE leadership, and key cross-functional partners.
- Begin shadowing partner calls, reviewing existing enablement materials, and understanding current partner technical capabilities.
- Learn tooling (Salesforce, Looker, Docker platform, PRM) and connect with internal stakeholders.
90 DAYS
- Develop and align a 12-month strategic plan with Partner Sales, Technical Alliances, and Product leadership.
- Begin executing key initiatives focused on improving partner technical readiness, enablement program quality, and joint sales effectiveness.
- Lead enablement sessions for selected strategic partners and support joint-account planning activities.
- Produce initial partner-facing technical content and establish your voice as a technical leader in the partner ecosystem.
1 YEAR
- Scale and enable a high-impact Partner Solution Engineering organization that drives measurable partner success and revenue growth through the channel.
- Own the technical strategy for one or more partner segments with documented processes, metrics, and success stories.
- Become a trusted advisor across Partner Sales, Product, Engineering, and Technical Alliances by championing partner insights and technical excellence.
- Demonstrate quantifiable improvements in partner technical closure rates, joint sales velocity, and partner satisfaction scores.
- Build a reputation as a thought leader in the partner ecosystem, representing Docker effectively at partner events and conferences.
_______________________________________________________________________
WHY JOIN DOCKER
Docker is at the forefront of developer productivity and software supply chain security. As Director of Partner Solution Engineering, you'll have the opportunity to:
- Shape the technical strategy for how Docker scales through its partner ecosystem
- Build and lead a world-class team of Partner Solution Engineers
- Work with industry-leading partners including major cloud providers, security vendors, and global system integrators
- Influence product direction based on partner and customer insights
- Make a measurable impact on Docker's growth through the channel
- Collaborate with passionate, talented teams across Sales, Product, Engineering, and Alliances
This is a high-impact leadership role for someone who thrives at the intersection of deep technical expertise, strategic partnership development, and team building. If you're excited about enabling partners to deliver exceptional outcomes for joint customers while building a best-in-class Partner SE organization, we'd love to hear from you.
Visa sponsorship: Not available for this role.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Canada: CA$327.6K– CA$468K OTE
United States: $226.1K – $323K OTE
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Remote
Workplace: Remote
Talkiatry is looking for a Staff Product Designer to shape the future of mental health care experiences across multiple strategic product areas. You'll lead design work spanning our Clinical AI products, patient portal experiences, and design system evolution—helping define how patients interact with psychiatric care in both AI-assisted and human-centered contexts.
In this role, you'll divide your time across several high-impact areas: designing AI-powered experiences that support patients between sessions, improving core patient portal flows that help people access and manage their care, and serving as a craft leader who modernizes our design system and raises the visual quality bar across all Talkiatry products.
As a Staff designer, your impact will extend beyond any single product area. You'll work closely with product, engineering, clinical, and AI partners across multiple teams, bringing both deep craft and strategic thinking to ambiguous problems. You'll help establish interaction patterns for emerging technologies while also refining foundational experiences that serve patients every day.
We're looking for a designer who is energized by variety and ambiguity, capable of moving between AI-enabled experiences and core product flows, and equally passionate about interaction design, systems thinking, and exceptional visual craft.
ABOUT TALKIATRY:
Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.
Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.
Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.
YOU WILL:
- Lead product design across multiple strategic areas, including Clinical AI experiences, patient portal flows, and design system evolution.
- Design AI-powered experiences that support patients between scheduled psychiatry sessions, from early concepts through launch and iteration.
- Define how patients interact with conversational AI, helping establish patterns for experiences that may not yet have conventional design precedents.
- Improve core patient portal experiences, including intake flows, appointment management, visit preparation, and other touchpoints that help patients access and navigate their care.
- Translate complex AI capabilities and limitations into intuitive, transparent, and trustworthy product experiences.
- Partner deeply with Product, Engineering, AI/ML, Clinical, and other cross-functional teams across multiple product areas to shape product strategy and determine what we build.
- Prototype and test interaction patterns—from conversational AI flows to traditional web and mobile experiences—to learn quickly and reduce uncertainty.
- Advocate for patient needs while helping teams navigate safety, trust, accessibility, and usability considerations across both AI-powered and traditional product experiences.
- Conduct user research and usability testing to validate design decisions and identify opportunities for improvement.
- Use research, product data, experimentation, and qualitative feedback to continuously improve experiences after launch.
- Bring exceptional interaction and visual design craft to all your work, from early product thinking through highly polished final execution.
- Serve as a senior individual-contributor design leader, influencing product and design decisions across your areas of ownership and beyond.
- Lead the evolution of Talkiatry's design system, defining the next generation of our visual design language and establishing patterns that scale across web, mobile, and emerging interaction models.
- Raise the craft bar across the Product Design team through thoughtful critique, mentorship, collaboration, and high-quality example-setting.
YOU HAVE:
- 7+ years of product design experience, including experience owning complex digital products from discovery through implementation and iteration.
- A portfolio that demonstrates strong product thinking, interaction design, and exceptional visual/UI craft. A portfolio is required for consideration.
- Strong experience designing rich web and native mobile products.
- Experience operating with a high degree of autonomy and leading design within ambiguous or zero-to-one product spaces.
- Experience designing products where trust and transparency are critical to the user experience.
- Strong systems thinking and the ability to design individual experiences while considering the broader product ecosystem.
- Deep understanding of interaction design, information architecture, visual hierarchy, typography, layout, and responsive interface design.
- Strong user research skills with the ability to independently plan and conduct user research, usability testing, and synthesize insights to inform design decisions.
- Experience creating and evolving scalable design systems, or a strong point of view on how systems can improve both product quality and team velocity.
- Strong prototyping skills and the ability to communicate complex interactions before they are fully built.
- Experience collaborating closely with product managers and engineers and contributing meaningfully to product strategy, not just execution.
- Strong communication and storytelling skills, including the ability to explain design rationale, facilitate productive critique, and influence senior cross-functional partners.
- Curiosity about emerging technologies and a willingness to learn through experimentation when established design patterns do not yet exist.
WE'D BE ESPECIALLY EXCITED IF YOU HAVE:
- Experience designing conversational interfaces, chat-based products, voice experiences, or AI assistants.
- Experience designing products powered by AI, machine learning, or large language models.
- Experience establishing interaction patterns for emerging technologies where best practices are still being defined.
- Experience in healthcare or regulated industries.
- Experience helping establish or significantly evolve the visual language of a product or design system.
- Experience designing patient-facing or consumer health products.
This role includes work on emerging AI experiences, but we don't expect candidates to have spent years designing AI products. Genuine enthusiasm for the space, strong foundational product-design skills, and evidence that you can thoughtfully tackle unfamiliar interaction problems matter more than having a particular AI job title on your résumé.
Healthcare experience is not required, but is a plus.
WHY TALKIATRY'S PRODUCT TEAM:
- Make a meaningful impact: Help build products designed to expand access to high-quality mental health care and improve the patient experience.
- Work across the product portfolio: Move between AI-powered experiences, core patient flows, and design system work, with variety and strategic influence across multiple product areas.
- Shape an emerging product space: Work at the intersection of mental health, product design, and AI, where many of the interaction patterns have yet to be invented.
- Join a talented, collaborative team: Work alongside experienced people across design, product, engineering, clinical care, and operations who are motivated by a shared mission.
- Lead design system evolution: Play a central role in modernizing our design system, raising craft standards, and shaping how Product Design grows at Talkiatry.
- Work remotely: This role is remote within the United States.
- Comprehensive benefits: Talkiatry offers medical, dental, and vision coverage, a 401(k) with company match, generous paid time off and company holidays, paid parental leave, and additional employee benefits.
- Keep growing: Develop new skills and expand your impact as Talkiatry and the Product Design organization continue to grow.
- It all comes back to care: We're a mental health company, and the well-being of our patients, providers, and team informs how we work.
Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
Location: Serbia
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn ($2 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast.
The Impact You’ll Make
We are seeking a highly skilled
Backend Engineer
to join our team of backend and DevOps experts. In this role, you will design and implement scalable, resilient backend services that power products used by millions of users. You’ll tackle complex engineering challenges, from extracting services from a monolith to designing robust APIs and data migrations, while ensuring performance, stability, and maintainability.
What You’ll Own & Drive
Engineering Excellence & Scalability
– Architect and implement backend systems that are robust, scalable, and capable of supporting millions of active users. Ensure high availability and reliability through thoughtful system design.
Service Development Lifecycle
– Build and maintain services from initial model design to production support. Contribute across all phases, including prototyping, implementation, testing, deployment, and monitoring.
Code Quality & Best Practices
– Write clean, maintainable, and well-tested code. Participate in code reviews to maintain high standards and mentor peers on engineering best practices.
Complex Problem-Solving
– Tackle challenging engineering problems such as decomposing monolithic applications into microservices, managing large-scale data migrations, and optimizing system performance.
Observability & Resilience
– Implement logging, monitoring, and tracing practices to ensure system health and reliability. Proactively identify and address performance bottlenecks.
Cross-Team Collaboration
– Work closely with DevOps, product managers, and other engineers to ensure smooth integrations and high-quality deliverables. Align engineering solutions with business needs and operational goals.
What You’ll Own & Drive
Engineering Excellence & Scalability
– Architect and implement backend systems that are robust, scalable, and capable of supporting millions of active users. Ensure high availability and reliability through thoughtful system design.
Service Development Lifecycle
– Build and maintain services from initial model design to production support. Contribute across all phases, including prototyping, implementation, testing, deployment, and monitoring.
Code Quality & Best Practices
– Write clean, maintainable, and well-tested code. Participate in code reviews to maintain high standards and mentor peers on engineering best practices.
Complex Problem-Solving
– Tackle challenging engineering problems such as decomposing monolithic applications into microservices, managing large-scale data migrations, and optimizing system performance.
Observability & Resilience
– Implement logging, monitoring, and tracing practices to ensure system health and reliability. Proactively identify and address performance bottlenecks.
Cross-Team Collaboration
– Work closely with DevOps, product managers, and other engineers to ensure smooth integrations and high-quality deliverables. Align engineering solutions with business needs and operational goals.
The Qualities That Set You Apart
Technical Mastery
– Deep knowledge of Java/Kotlin and the Spring framework ecosystem, with proven expertise in backend architectures.
Database Expertise
– Strong understanding of PostgreSQL, MongoDB, and Redis, with the ability to design schemas, optimize queries, and ensure data consistency.
API Design Proficiency
– Experience in designing, building, and maintaining REST APIs with a focus on clarity, scalability, and long-term maintainability.
Analytical Mindset
– Skilled at breaking down complex systems and applying logical, systematic approaches to engineering problems.
Quality-Driven Approach
– Commitment to writing high-quality, maintainable code with comprehensive test coverage.
Adaptability & Growth
– Thrives in dynamic, fast-paced environments. Willing to take ownership of difficult problems and continuously grow technical expertise.
Collaborative Spirit
– Strong communication and teamwork skills, enabling seamless collaboration across engineering and DevOps teams.
Your Background
5+ years of professional software development experience
Proficiency in Java/Kotlin and the Spring framework ecosystem
Experience with observability tools (logging, monitoring, tracing)
Solid understanding of PostgreSQL, MongoDB, and Redis
Hands-on experience in domain modeling and REST API design
Track record of delivering scalable and maintainable systems
Why Incode?
Mission with Meaning
– Shape how billions of people prove identity—safely, simply, and ethically.
Rocket-Ship Growth
– Join at an inflection point where your strategies will compound in value for years.
Elite Team & Backing
– Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
Ownership & Autonomy
– Operate like a founder with the resources of a unicorn.
Global Impact
– Every program you launch will reverberate across industries and continents.
Ready to ignite the future of trust?
Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Location: Paris; London
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
THE ROLE
We’re hiring Solutions Engineers to build Synthesia’s pre-sales function in France and Southern EMEA. This is a founding role: you’ll be one of the first SEs, shaping the playbook, tooling and best practices as we scale, not following an established model. If you’re someone who is excited by building whilst scaling, we’d love to hear from you.
As a Solutions Engineer at Synthesia, you will partner with Account Executives, Customer Success and Product Marketing to run discovery, deliver demos, scope POCs and design the technical solution for each deal. You will be a trusted advisor focused on the value customers get from Synthesia, and you’ll take what you learn in the field back to Product.
This is an incredible opportunity to join us as we become a multi-product company for the first time, and continue to scale across France and Southern EMEA.
WHAT YOU'LL DO
- Co-plan and support discovery calls with your AE to understand customer requirements, technical environment, and business challenges.
- Design and execute repeatable demo methodologies that prove Synthesia's business value quickly, whether the customer is deploying Studio at scale, building Roleplay Sessions for skill uplift, or integrating Interactive Avatars into their product.
- Build and maintain strong working knowledge of Synthesia's platform capabilities, roadmap, and positioning across all product lines, so you can speak to the use cases that drive value
- Deliver demonstrations that speak to customer problems and tell a credible story of why Synthesia is the right solution.
- Identify technical objections and integration questions as they come up, working with your AE and the broader ecosystem to find a path forward.
- Contribute your assessment of technical fit and opportunity risk to help your AE shape account and deal strategy.
- Keep your deal team and manager informed on deal status, timeline, and technical dependencies.
- Identify, build relationships with, and actively enable technical champions within customer organizations so they can advocate for Synthesia internally.
- Provide technical guidance on platform capabilities, API and SDK integrations, security, compliance topics (SOC 2, GDPR, enterprise identity), and scalability for global deployments, troubleshooting issues and validating integrations with LMS, HCM, and content systems as they surface.
- Partner with Enablement to complete certifications, stay current on new releases, and keep your demo and objection-handling skills sharp.
WE’D LOVE TO HEAR FROM YOU IF YOU HAVE
- 2+ years of pre-sales, solutions engineering, or customer-facing technical experience in a SaaS environment (or equivalent technical customer-facing experience).
- Delivers a strong standard demo aligned to the discovery points and agenda set with the AE, with a solid grasp of core demo technique (e.g., Tell-Show-Tell).
- Applies established solution designs and best practices to the customer's use case, working with core ecosystem functions (Product, Customer Success) as the deal requires.
- Identifies and surfaces deal risk and next steps based on what the customer tells you, escalating clearly to your AE so it gets actioned.
- Working knowledge of MEDDPICC and Command of the Message, and can articulate why Synthesia is a fit for the prospect.
- Resourceful: knows how to find the right person or tool internally, and is building their own network across the GTM organization.
- Comfortable with the technical fundamentals in at least one area (creation flows, APIs, integrations, security, compliance) and eager to build depth quickly.
- Self-motivated and organized, able to manage a growing book of POCs, demos, and customer conversations while hitting deadlines.
- Willing to travel for customer discovery and on-site demos as needed.
- You like staying ahead of the AI-native learning and enablement space, so you can credibly discuss how customers are shifting from static methods to interactive practice and measurable skill development.
- Strong written and spoken communication in English and French
WE'D BE PARTICULARLY EXCITED IF
- Like working in a fast pace environment
- Can also speak Spanish and or Italian
- Based in Paris or London so you can spend time in our offices. This is a hybrid role, with 2-3 days a week in the office.
COMPENSATION
We offer a competitive salary, equity and benefits. Your offer will reflect your experience, skills and the scope of the role.
Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico
About Backblaze
Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building durable, scalable systems with a strong emphasis on developer experience and operational efficiency.
Role Overview
We are seeking a Software Engineer to build and maintain open source AI integrations, frameworks, and example applications that make Backblaze B2 Cloud Storage a natural part of how AI workflows are constructed and deployed. This is a front-row seat to the AI ecosystem as it evolves, working directly with the latest AI startups, open source frameworks, and developer tools. This role is expected to actively use the latest AI coding agents and tools as part of everyday development work.
The primary objective is to build and contribute production-quality open source integrations, new frameworks, and end-to-end example applications that demonstrate how B2 supports AI workflows. A practical understanding of AI workflows, agent-based systems, and data orchestration is required. This role demands continuous learning and hands-on testing of emerging AI frameworks and APIs as they mature, and is best suited for someone genuinely excited to work at the forefront of AI development.
What You’ll Be Doing
Use AI coding agents to build coding harnesses to accelerate the development, testing, and maintenance of public and internal applications, SDKs, notebooks, and reference implementations that demonstrate AI and cloud storage best practices.
Implement and maintain open source AI integrations, frameworks and example applications using languages commonly used in the open source ecosystem, including Python, TypeScript, Go, and Rust.
Use AI-assisted development tools, including Claude Code, to accelerate implementation while validating correctness, security, and performance.
Contribute to open source projects through code contributions, issue triage, reviews, and ongoing maintenance.
Ensure all open source assets meet high standards for testing, documentation, reproducibility, and developer usability.
Maintain clean, well-structured GitHub repositories intended for external adoption and community contribution.
Collaborate with Product and QA to ensure integrations reflect real customer AI workflows and Backblaze B2 usage patterns.
Tools and Technologies
Languages: Python, TypeScript, Go, JavaScript and other open source languages
Backblaze B2 SDKs and REST APIs
Open source AI frameworks and tooling
AI coding agents, such as Claude Code, Antigravity and Codex
Jupyter and Google Colab notebooks
GitHub, pytest, CI pipelines
What We’re Looking For
Software engineer with experience contributing to open source projects in one or more widely used open source languages.
Comfortable owning and maintaining public repositories with external users and contributors.
Practical understanding of AI workflows, including data ingestion, preprocessing, inference, and agent-based systems.
Experience writing production-quality code with strong testing and documentation practices.
Strong written communication skills with a focus on developer experience and adoption.
Why Backblaze
Build open source software used by developers worldwide.
Work at the intersection of AI, data, and cloud storage.
Collaborate with experienced engineering, product, and QA teams.
Competitive compensation and benefits.
Remote-first culture supporting work-life balance.
At this point, we hope you are excited about the opportunity. Even if you do not meet every requirement, we encourage you to apply. Learning, development, and growth are important parts of our culture. We are eager to meet people who believe in our mission and can contribute to our team in different ways. We want employees to feel comfortable bringing their full selves to work and doing their best work here.
At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are central to those values. We are committed to fostering a workplace where employees experience a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socioeconomic status, ability, veteran status, or education. We believe a diverse workforce helps us better serve customers around the world and reinforces our commitment to doing the right thing.
Backblaze is proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please review the
Backblaze Employee Privacy Notice
.
#LATAM
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Overview
Fanatics Betting & Gaming (FBG) is on a mission to create the best online sportsbook in the industry. We are seeking an Engineering Manager to lead the team that builds the Balance and Ledger platform: the shared ledger and customer-level balance that holds customer funds across Fanatics. This leader will own systems where accuracy matters most, guiding the team through complex and ambiguous problems while ensuring operational excellence, consistent delivery, and long-term impact. The team sits within the Customer, Accounts & Transactions (CAT) domain and works closely with the Payments team.
The Engineering Manager plays a central role in shaping the architecture, processes, and engineering culture of the balance platform. You will lead backend engineers (Java, Spring Boot, AWS) who are responsible for the ledger, the rules that decide where each portion of a balance can be used, and the migration of existing wallets onto a shared platform.
At FBG, we're revolutionizing sports betting with cutting-edge technology, a customer-first mindset, and a world-class engineering team. You'll have the opportunity to work on complex, high-scale challenges in an exciting and rapidly growing industry, as part of a team that values innovation, integrity, and excellence.
Responsibilities
Operational Leadership & Ownership
Lead an engineering team that owns the ledger and balance services for customer funds, where correctness, auditability, and availability are key.
Drive operational excellence by setting high standards for security, reliability, observability, and on-call practices.
Lead the phased migration of existing business wallets onto the shared ledger, including reconciliation, cutover, and rollback planning that avoids customer-visible downtime.
Partner with Finance, Legal, and Compliance on fund attribution between businesses, settlement, chargebacks, and audit requirements.
Identify and resolve technical and operational risks before they affect the business.
Team Performance & Delivery
Build and maintain a high-performing engineering team through hiring, coaching, performance management, and career development.
Define and execute a roadmap that balances new capabilities, migration work, technical health, and operational load. Plan team capacity honestly, make tradeoffs visible, and hold the team to the commitments it makes.
Deliver maintainable, scalable software that handles high transaction volume without losing or double-counting a transaction.
Stay close enough to the technical work to review designs, take part in architectural decisions, and unblock engineers.
Communication, Stakeholder Management & Product Partnership
Communicate clearly with engineers, Product, Finance, Legal, Compliance, and executive stakeholders.
Build partnerships with the Payments team and with the teams in other Fanatics businesses that depend on the balance, and agree on ownership boundaries.
Write and present clear documentation, including roadmaps, vision documents, design reviews, and incident reviews.
Represent the balance platform's technical perspective in broader company planning.
Navigating Complexity & Ambiguity
Lead the team through open questions that span engineering, finance, and regulation, using structured and data-informed approaches.
Bring Product, Legal, Finance, and Engineering viewpoints together to make decisions that hold up over time.
Provide clarity as requirements change, new businesses onboard, and regulatory expectations evolve.
Travel
Must be open to occasional travel to Fanatics Betting & Gaming offices and other locations for conferences, events, meetings, and team building activities.
Qualifications
We value aptitude and integrity over years of experience, but here are key skills that will make you successful in this role:
3-5+ years of experience managing software engineering teams, with a track record of delivering secure, scalable systems in regulated or high-stakes environments.
Background leading teams or contributing in a Java and AWS ecosystem preferred.
Experience with ledgers, wallets, balance services, payments, or other financial systems of record is highly desirable.
Understanding of transactional consistency, idempotency, and data modeling in systems where accuracy cannot be compromised.
Experience with event-driven architectures and message streaming platforms such as Kafka.
Experience leading migrations of live, high-traffic systems with minimal customer impact.
Ability to balance strategic direction with technical depth.
Strong communication skills and the ability to influence across Engineering, Product, Finance, Legal, and Compliance.
Experience working through complex, cross-functional, and regulatory challenges.
Commitment to operational excellence and to building systems that people can trust.
Passion for mentoring and developing engineers, and for fostering a culture of accountability, empathy, and innovation.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$190,000
—
$237,500 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: San Francisco; London; New York; Berlin; Toronto
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
Cohere has a strong AI narrative, the most deployable product, and a CEO who co-authored the foundational paper of modern AI. The company is positioned to become the transatlantic leader in sovereign AI for enterprise and government, and needs a storytelling engine to deliver that story at scale. This role sits within the team that is building that engine.
This is an opportunity to define the narratives that influence how enterprises, developers, and the broader ecosystem understand the future of AI and Cohere’s role in building it. In this cross‑functional, individual‑contributor role, you’ll partner deeply with product, research, engineering, and go‑to‑market teams to translate complex technical work into clear, compelling stories. You’ll help Cohere articulate what we’re building, why it matters, and how our technology is reshaping enterprise AI. You’ll craft narratives that resonate with technical and non‑technical audiences alike, and build programs that elevate Cohere’s product leadership and technical credibility.
This is a rare opportunity to build a product and technology communications function at a fast-growing company in the most dynamic space in technology. This is a role for someone who takes great joy at distilling technically complex ideas into mainstream messages that can be understood by all media globally.
As Product & Technology Communications Manager, you will:
- Develop product and technology communications strategies that support Cohere’s business goals, product roadmap, and technical differentiation
- Partner with product, engineering, research, and modeling leaders to craft messaging, narratives, and materials that explain Cohere’s technology in accessible, high-impact ways
- Lead communications around product launches, including messaging frameworks, FAQs, press releases, and executive talking points
- Translate complex technical concepts into clear, compelling content for customers, partners, analysts, and media
- Collaborate with corporate comms to drive proactive storytelling that elevates Cohere’s technical leadership and product momentum
- Work closely with marketing to ensure consistency across product marketing, developer content, and external communications
- Support thought leadership for product, research, and modeling executives
- Use qualitative and quantitative insights to refine messaging and understand what resonates with technical audiences
- Prepare and support crisis and issues communications related to product, security, or technical incidents, partnering with Corporate Communications and relevant teams
You may be a good fit if you:
- Have 5–7 years of experience in product and technology communications, or technical content — ideally in AI, enterprise software, or developer‑focused environments
- Are an exceptional writer with a talent for simplifying complex technical topics without losing nuance
- Have experience partnering with product and engineering leaders and can operate as a trusted advisor
- Understand enterprise AI, machine learning, or developer ecosystems and are eager to go deeper
- Are highly organized and detail‑oriented with strong project management skills and a bias for action
- Are comfortable navigating ambiguity and thrive in fast‑moving, high‑growth environments
- Have experience with product launches, technical content development, or developer‑focused communications
- Build strong cross‑functional relationships to drive clarity, consistency, and alignment across teams
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX | Seattle, WA | Denver, CO
About the Department
The Deal Desk team is a critical component of the Finance function, acting as a strategic partner to the global Sales organization. We are responsible for partnering with sales to structure, negotiate, and close complex deals. We ensure that deals meet the requirements of "good business" while also keeping our customers' best interest in mind. We are committed to building a data-centric and AI-augmented Deal Desk that leverages predictive analytics and automated workflows to optimize pricing in real-time and automate routine approvals, allowing for deeper strategic focus.
About the Role
As a Deal Desk Manager, you will be the architect of our AI-driven deal desk, transitioning our sales process from manual workflows to an intelligent, automated engine that spans from initial scoping to final execution. By leveraging agentic workflows and automated data layers, the focus shifts to high-judgment architecture for non-standard enterprise deals. The objective is to serve as a high-influence "Sales Co-pilot," using AI-driven insights to maximize deal velocity and Long-Term Value (LTV) while relentlessly reducing friction through iterative process automation.
Responsibilities
Orchestrate Strategic Deal Architecture: Lead the structuring and execution of non-standard, high-value enterprise deals, providing high-judgment guidance that balances competitive differentiation with long-term business health.
Sales Co-pilot & Strategic Influence: Serve as a strategic partner to Sales leadership, utilizing AI-driven data to maximize deal velocity, improve LTV, and ensure discovery reflects true customer needs. Perform analysis on pricing and deal terms, leveraging AI insights to recommend "next best action" for deal structuring and margin optimization.
Curate and Tune AI Agents: Manage the enterprise deal approval ecosystem by tuning automated agents and models to ensure compliance and accuracy at scale.
Drive Process Iteration: Partner with cross-functional teams (Legal, Finance, Product) to build, streamline, and automate deal desk processes, architecting autonomous approval workflows and focusing on reducing field friction through relentless automation.
Champion AI & Automation Integration: Champion the integration of LLMs and generative AI tools to automate deal desk workflows, significantly reducing deal cycle times. Identify bottlenecks and implement AI-powered productivity solutions.
Desirable Skills, Knowledge, and Experience
6-8+ years of Deal Desk, FP&A, Revenue Operations, or similar experience, with a proven track record of supporting large-scale enterprise sales motions; 3+ years of deal desk experience preferred.
Financial & Sales Acumen: Solid understanding of SaaS metrics, pricing models, and financial concepts like ARR, Gross Margin, churn, and profitability. Experience with revenue recognition principles (e.g., ASC 606) is highly desirable. Experience selling software is a bonus.
Contract & Pricing Knowledge: Experience drafting and interpreting commercial contracts, with a focus on terms that impact revenue recognition and financial risk. Ability to analyze and recommend the best course of action for complex pricing and licensing situations.
Data & AI Literacy: Proficiency in leveraging agentic workflows and prompt engineering to scale influence, extract insights from large datasets, and automate repetitive operational tasks and internal documentation.
Algorithmic Thinking: The ability to understand and audit automated pricing models to ensure alignment with long-term company goals.
Strategic Influence: Demonstrated ability to navigate complex, cross-functional negotiations and make high-judgment decisions in fast-paced environments.
Process Design Mindset: A relentless focus on iterative automation and the ability to translate complex business policies into streamlined, automated logic.
Communication Excellence: Exceptional written and oral communication skills, capable of explaining complex deal structures and financial data to both technical and executive stakeholders.
Bonus Points
Experience in software sales or sales operations, providing a "boots on the ground" perspective of the sales cycle.
Deep knowledge of Cloud/SaaS infrastructure and the global cybersecurity competitive landscape.
If you're excited by fast-paced innovation, dedicated to driving global growth, and want to help build a better internet, we'd love to hear from you.
Application Deadline:
January 12, 2027
Compensation
Compensation may be adjusted depending on work location.
For Seattle based hires: Estimated annual salary of $147,000 - $202,000
For Denver based hires: Estimated annual salary of $134,000 - $184,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
SF / SV Bay Area, US
About the Role
We are seeking an experienced and strategic Senior Majors Account Executive to join our Enterprise/Field Sales team. In this pivotal role, you will lead Cloudflare’s strategic engagement with Meta, securing and expanding platform partnerships across this key account. The ideal candidate brings strong sales leadership, a deep understanding of enterprise architecture (business, data, applications, technology), and the ability to articulate how Cloudflare integrates into modern cloud operating models.
As a Senior Majors Account Executive, you will drive predictable sales performance, foster healthy pipeline growth, and deliver on revenue objectives. You will act as a trusted advisor, educating customers and partners on Cloudflare’s evolving product ecosystem and security capabilities. This role involves leveraging executive sponsorship programs, partnering with senior leaders (including CIOs, CISOs, and CTOs), and collaborating with cross-functional teams to navigate and successfully close complex customer opportunities.
Responsibilities
Strategic Revenue Leadership:
Develop and execute account plans to meet and exceed revenue goals by structuring enterprise-grade platform partnerships within key accounts.
Predictable Pipeline & Forecasting:
Maintain accurate sales forecasting and proactive pipeline management, sharing insights to support broader sales strategy.
Enterprise Architecture Alignment:
Demonstrate a strong understanding of customer Enterprise Architecture across business, data, applications, and technology pillars, connecting Cloudflare solutions directly to customer business outcomes.
Executive & C-Suite Engagement:
Manage complex customer engagements across multiple business units, building strong relationships with executive sponsors and C-level stakeholders.
Cross-Functional Collaboration:
Partner effectively with cross-functional teams—including Product Managers and executive leadership—to advance strategic deals and resolve operational friction.
Digital Transformation Guidance:
Serve as a key advisor on digital transformation, helping customers navigate market shifts and position Cloudflare as a core strategic partner.
Clear Communication & Feedback:
Connect insights across global departments to deliver clear messaging, provide constructive feedback, and support continuous team growth.
Long-Term Strategic Vision:
Make balanced decisions aligned with long-term organizational value, building trust through open communication and knowledge sharing.
Goal Setting & Operational Efficiency:
Partner with teams to set clear metrics, address operational roadblocks, and improve cross-departmental workflows.
Collaborative Problem Solving:
Proactively identify customer and internal needs, fostering positive change and contributing to continuous team improvement.
Inclusive Leadership:
Champion diverse perspectives to solve complex business challenges and support a supportive, forward-thinking team environment.
Desirable Skills, Knowledge, and Experience
You have recent experience in the past three years selling into Meta.
Demonstrated track record of success in B2B enterprise sales, closing multi-year, complex technology agreements demonstrating a track record of consistently exceeding quota and closing transformative platform deals.
Deep understanding of enterprise cloud platforms, network security, and modern IT architecture.
Proven capability to align solutions with customer Enterprise Architecture (Business, Data, Applications, Technology) and enterprise business models mapping Cloudflare solutions to complex business models and modern cloud operating environments.
Experience engaging with executive stakeholders and managing executive sponsorship initiatives.
Strong collaborative skills with experience working alongside cross-functional leadership teams.
Familiarity with digital transformation trends and the ability to translate market insights into customer solutions.
Strong presentation, negotiation, and written communication skills across technical and business audiences.
Thoughtful decision-making approach focused on sustainable, long-term business success.
Experience setting clear performance indicators and facilitating cross-team alignment.
Proficiency with enterprise sales tools and methodologies (e.g., Salesforce, Tableau, MEDDPICC, or similar frameworks).
Relevant professional experience in technology sales or enterprise consulting; advanced degrees or continuous technical learning are welcomed.
Willingness to travel as needed to foster strong customer and internal team relationships.
Compensation
Compensation may be adjusted depending on work location.
Estimated annual salary of $360,000- $400,000 (base/variable)
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
УдалённоseniorRemote, Austria; Remote, Germany
УдалённоseniorМожно работать из любой страны
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УдалённоSan Francisco; London; New York; Berlin; Toronto; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities