Location: Tbilisi, Georgia
On behalf of
WorkforceTech Client #1
, SD Solutions is looking for a talented
Professional Services Manager
(combining Online and Offline aspects) to deliver exceptional customer onboarding and configuration support.
You will meet clients on video calls to understand how their business operates and configure the system together with them in real time — acting as a trusted guide who keeps things clear, simple, and practical, even for non-technical users. At the same time, you will work behind the scenes on execution: receiving clear requirements and ensuring the system is configured accurately, completely, and ready to use before the customer logs in.
Your goal is straightforward: When the interaction ends (whether live call or backend task), the customer’s account is fully usable for daily operations — nothing half-done. Your work prevents rework, confusion, and customer frustration.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Lead live onboarding and training sessions with customers via video calls (Zoom / Google Meet), understand their business workflows, and configure the system in real time
Configure Connecteam based on provided requirements (both live and offline): time clocks & attendance rules, schedules & shifts, PTO & payroll policies, forms, checklists, permissions, groups & roles
Build and set up schedules, rules, forms, templates, and policies
Upload and manage employee data accurately (via Excel/CSV imports, data migrations from other systems)
Assist customers with data transitions (e.g., importing schedules from Excel)
Perform QA and thorough review of setups before go-live; identify blockers and missing inputs early
Advise customers on best practices to ensure successful adoption
Clearly document everything configured and any remaining action items
Coordinate closely with Customer Success, Online/Offline teams, and other departments for smooth handoffs and follow-ups
Ensure the customer’s account is fully ready for daily operations immediately after onboarding
Working hours: 12 PM - 9 PM Tbilisi time
Requirements:
1+ year of experience in SaaS onboarding, implementation, professional services, technical support, or back-office configuration (required)
Strong technical aptitude and exceptional attention to detail
Native or near-native English level with excellent presentation and communication skills
Confidence working directly with customers (often non-technical frontline managers)
Ability to break down complex requirements into clear, actionable steps
Highly organized, consistent, and reliable
Fast learner, very tech-savvy, quick to master new tools and systems
Comfortable working US hours (CST/EST time zone) – required for live calls
Previous experience with SaaS configuration, operations, or back-office support – big plus
Shared Tools & Stack:
Connecteam platform (web + mobile, online/offline capabilities)
Excel/CSV for data uploads
Task & project management: Monday.com, Trello, etc.
CRM: HubSpot (familiarity)
Video conferencing: Zoom / Google Meet
Documentation: Notion, Google Docs
AI tools are encouraged and welcomed to boost efficiency
About the company:
A B2B SaaS platform that gives frontline businesses — restaurants, retail chains, cleaning companies, laundries — a single tool to manage their hourly workforce. Features span time clocks, shift scheduling, PTO policies, payroll exports, digital forms, checklists, and permission-based roles for both desktop and mobile use.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
Tbilisi, Georgia; Comfortable working US hours (CST/EST time zone) – required for live calls
Location: State of São Paulo, Brazil
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: State of São Paulo, Brazil
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Mexico City, Mexico
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Mexico City, Mexico
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Bogota, Colombia
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Bogota, Colombia
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Mumbai, India
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Mumbai, India
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Hong Kong
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Quality is Hasbro’s top priority. For Quality, we aim to enable high consumer trust and brand confidence by ensuring Hasbro products are safe, compliant and reliable for our consumers.
Reporting to the Regulatory & Lab Management team, the QA Engineer will:
Support the implementation of product safety, physical/mechanical and labeling requirements across APAC and other applicable markets, including the EU and US
Translate regulatory changes into product impact assessments, updated Hasbro specifications, clear stakeholder and vendor guidance, and aligned laboratory testing requirements
Act as a key technical partner to Packaging, Product Development, Product Quality, Sourcing, Legal, vendors and third-party laboratories
Key Responsibilities:
Provide technical guidance on physical/mechanical product safety requirements and applicable toy and consumer product standards; support investigation and resolution of physical/mechanical testing and compliance questions
Monitor the regulatory landscape on product safety and labeling requirements across APAC, EU and US, and provide timely updates to internal teams
Assess new or revised regulatory requirements for product, labeling, testing and specification impacts; coordinate implementation plans, technical interpretations and effective-date readiness with relevant stakeholders
Support Packaging and product teams on regional safety labeling, warnings, age grading and mandatory markings; review or coordinate resolution of label compliance questions before production release
Draft, review and revise Hasbro specifications, policies, test requirements and technical guidance in response to regulatory changes
Develop or coordinate product-specific and ODM testing protocols with internal teams and approved third-party laboratories
Liaise with approved third-party laboratories to align technical interpretations, testing protocols, methods and implementation requirements; resolve differences in laboratory interpretation through documented technical assessment
Provide timely, documented technical guidance on regulatory, physical/mechanical, testing and labeling enquiries from internal and external stakeholders
Maintain controlled records of regulatory assessments, technical decisions and implementation status
Requirements:
Bachelor or higher degree in Engineering, Applied Science, Chemistry, Materials Science or a related technical discipline
3 years or more relevant experience in product safety, toy testing, regulatory compliance, quality assurance or an accredited third-party laboratory
Good working knowledge of international toy safety regulations and physical/mechanical testing standards (e.g. ASTM F963, EN 71, ISO 8124); knowledge of labeling requirements is an advantage
Experience interpreting regulatory or standard changes and converting them into practical product, testing, specification or labeling requirements
Experience coordinating with third-party laboratories, product development teams, vendors or manufacturing partners
Strong technical writing, analytical, stakeholder management and problem-solving skills; attention to detail and able to work independently
Good command of written and spoken English; proficiency in Cantonese and/or Mandarin is an advantage
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Our mission
Serve as Mistral AI’s senior technical authority for critical electrical, mechanical and life-safety infrastructure across assigned colocation sites. Protect the availability of high-density AI compute by identifying technical risks before they become incidents, challenging infrastructure operating practices and verifying that power and cooling systems perform within agreed requirements.
Operating context & accountability
Working with Engineering Operations leadership, IT Operations, hardware partners and colocation providers, you will provide hands-on technical assurance across a site or cluster. You will assess provider performance, advise on critical decisions, support incident response and ensure operational learning drives durable improvements. The role focuses on technical oversight and influence rather than direct management of the colocation provider’s maintenance workforce.
Technical assurance and operational risk
- Own and maintain the site technical risk register, including electrical and mechanical single points of failure, maintenance exposure, redundancy limitations, cooling capacity, liquid-cooling interfaces and common-mode failure scenarios.
- Assess the resilience of utility connections, MV/LV distribution, transformers, generators, UPS, switchgear, busways, protection systems, pumps, cooling plant, controls and monitoring against the contracted operating envelope.
- Review provider preventive maintenance strategies, schedules, critical asset condition and outstanding defects; identify maintenance deferrals and vulnerabilities that may affect AI compute availability.
- Critically review high-risk methods of procedure, electrical switching and isolation plans, planned impairments, work sequencing, contingency measures, rollback plans and restoration criteria.
- Validate the completeness and quality of technical documentation, including single-line diagrams, P&IDs, operating sequences, alarm matrices, capacity records, asset registers and operating procedures.
- Use BMS/EPMS trends, alarms, power-quality records and cooling telemetry to identify abnormal operating conditions, capacity constraints and deteriorating resilience before service is affected.
Incident response, investigations and reliability
- Act as a senior engineering escalation point during major infrastructure incidents; rapidly assess failure domain, remaining redundancy, safety implications, likely IT impact and viable restoration options.
- Coordinate technical information across the colocation provider, Mistral IT Operations and OEM partners, ensuring accurate incident timelines, risk communication and controlled return to service.
- Review and challenge root-cause analyses, distinguishing immediate triggers from underlying design, maintenance, controls, process and organizational contributors.
- Define and follow up corrective and preventive actions, requesting evidence of implementation and verifying that recurring failure modes have been addressed.
- Identify systemic trends across sites and share lessons learned with engineering design, commissioning and regional operations teams.
- Support emergency response planning and tabletop exercises covering loss of utility, cooling failures, liquid leaks, fire/life-safety events and critical equipment failures.
Capacity delivery, commissioning and change control
- Participate in design and constructability reviews for expansions, retrofits and new AI deployments; flag operational, maintainability and resilience concerns early.
- Review commissioning and integrated systems testing plans, including power transfers, redundancy scenarios, controls failure modes, cooling recovery and operational readiness criteria.
- Challenge test results and acceptance evidence against defined electrical, thermal and operational requirements; track unresolved technical issues through handover.
- Partner with IT Operations on rack power and thermal limits, direct-to-chip liquid cooling, coolant distribution unit boundaries, leak response and load-restoration dependencies.
- Assess proposed changes to critical infrastructure, including concurrent maintenance, controls updates and brownfield works; recommend safeguards and escalation where exposure is unacceptable.
- Provide technical coaching to internal stakeholders, contribute to engineering standards and support recruitment and knowledge sharing as the portfolio expands.
Success measures
- Critical technical risks are identified early, prioritized and reduced through verified mitigation actions, supporting Mistral’s availability objectives.
- High-risk maintenance and infrastructure changes receive timely, evidence-based technical review with clear mitigations and escalation.
- Major incidents are diagnosed accurately, communicated effectively and followed by robust root-cause analysis and verified corrective actions.
- New and expanded capacity meets agreed redundancy, electrical, cooling and operational acceptance requirements.
- Repeat failures, unresolved high-severity defects and preventable technical deviations decrease over time.
Minimum qualifications
- 5–7+ years in critical facilities engineering, commissioning, data center operations or technical assurance in high-availability environments.
- Strong practical knowledge of critical electrical infrastructure (UPS, generators, MV/LV distribution, switchgear and protection) and mechanical systems (cooling plant, pumps, controls and heat rejection).
- Ability to review single-line diagrams, operating sequences, technical procedures, maintenance plans, commissioning evidence and root-cause analyses.
- Demonstrated experience troubleshooting complex infrastructure incidents and influencing external technical teams without direct line authority.
- Clear written and verbal English communication, sound judgment under pressure and willingness to travel and participate in incident escalation as needed.
Preferred experience
- Full technical governance, multi-site operations or mission-critical facilities serving high-density AI/HPC workloads.
- Experience with direct-to-chip liquid cooling, CDUs, facility/technology cooling interfaces, water quality, leak detection and rack-level thermal management.
- Integrated systems testing, EPMS/BMS trend analysis, protection coordination, failure-mode reviews and cross-site engineering standardization.
- Experience partnering with hardware OEMs, design engineers, commissioning teams and infrastructure providers during live-site expansion.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Mumbai, India
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
Role Purpose
The GBS PMO & Transformation Analyst provides project, governance, analytical and administrative support to the Global Business Services function.
The role supports the development and execution of the GBS roadmap by assisting with service transitions, business case development, project & process governance, stakeholder reporting, performance tracking and continuous improvement initiatives. Working closely with the Director of Global Business Services, function leaders and project teams, the role helps ensure that GBS initiatives are delivered in a structured, disciplined and measurable manner.
The role holder must be an ambitious analyst or project professional seeking exposure to enterprise transformation, shared services, business process improvement and organisational change. The role supports governance, transition and business case activities identified within EnerMech's GBS model.
Key Responsibilities
Support the delivery of GBS projects, transitions and improvement initiatives.
Maintain project plans, RAID logs, action trackers and milestone schedules.
Assist in planning and coordinating the migration of activities into the GBS organisation.
Support transition readiness assessments, training coordination and go-live preparation.
Coordinate GBS governance meetings, steering committees and project review forums.
Support the preparation of business cases for new GBS opportunities, scope expansions and transformation initiatives.
Collect, validate and analyse baseline data relating to costs, volumes, effort and performance.
Assist with process mapping, root cause reviews and improvement workshops.
Track progress against agreed deliverables and escalate risks where required.
Coordinate meetings, workshops and project activities with stakeholders.
Experience Requirements
Experience within Shared Services, GBS or Finance Operations.
Exposure to business case development and financial modelling.
Knowledge of project management methodologies.
Experience with Power BI.
Experience supporting system implementations or business transitions.
Project Management qualification (PRINCE2, PMP, Agile, CAPM or equivalent).
Knowledge of process improvement methodologies such as Lean or Six Sigma.
Anticipated Skills
Degree in Business, Finance, Accounting, Economics, Project Management or related discipline.
2-5 years' experience in project support, PMO, business analysis, shared services or transformation environments.
Strong analytical and problem-solving capability.
Excellent Excel and PowerPoint skills.
Strong written and verbal communication skills.
Experience preparing reports, presentations and management information.
Ability to manage multiple priorities and work independently.
Strong attention to detail and organisational skills.
·
Location: Ghent, Belgium
D-ploy is a dynamic IT and Engineering Solutions company operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the UK, and the USA. We are committed to delivering reliable and efficient services to our clients through strong partnerships and a people-focused culture.
We are looking for an experienced
Senior Transformation PMO
to support complex transformation initiatives, strengthen program governance, and drive alignment across multiple strategic projects.
The ideal candidate is a highly structured, proactive professional with strong stakeholder management skills, a strategic mindset, and the ability to translate complex transformation objectives into actionable plans and measurable outcomes.
Responsibilities
Coordinate strategic transformation initiatives, including M&A activities and integration-related projects.
Establish and maintain effective governance frameworks across programs, projects, and IT service delivery initiatives.
Drive communication, collaboration, and alignment between program managers, service owners, technical teams, and senior stakeholders.
Ensure consistency in project management practices, including reporting, documentation, risk management, and milestone tracking.
Support the development and implementation of Product Ownership standards and capability delivery frameworks.
Proactively manage risks, dependencies, and delivery challenges, ensuring accountability and alignment with strategic objectives.
Requirements
Bachelor's or Master's degree in Business Administration, Information Technology, Engineering, Project Management, or a related field.
Extensive experience in senior PMO, program management, or transformation management roles within complex international organizations.
Proven experience supporting large-scale business or IT transformation initiatives, ideally involving M&A or post-merger integration.
Strong understanding of program governance, IT service delivery frameworks, and project management methodologies.
Experience establishing or improving PMO standards, reporting structures, governance processes, and delivery practices.
Good understanding of Product Ownership principles, Agile methodologies, and capability delivery models.
Excellent communication, stakeholder management, and influencing skills, including experience working with senior leadership.
Strong analytical and problem-solving abilities, with a proactive, structured, and independent working style.
Experience working in highly structured or quality-driven environments is considered an advantage.
Fluency in English, both written and spoken.
PMP, PRINCE2, MSP, or equivalent project/program management certification is considered an advantage.
Valid criminal record extract, not older than three months, required.
Benefits
Broad range of tasks and responsibilities
Friendly and international working environment
Professional development opportunities
Referral program (“Fishing for Friends”)
Company-sponsored events
Is IT in your DNA?
Location: Ghent, Belgium
D-ploy is a dynamic IT and Engineering Solutions company operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We are committed to delivering reliable and efficient services to our clients through strong partnerships and a people-focused culture.
We are looking for an experienced
Project Manager – Workplace Services
to lead and coordinate IT workplace initiatives, strengthen service governance, and ensure the successful delivery of projects within a dynamic international environment.
The ideal candidate is a highly organized, proactive professional with strong project delivery experience, excellent stakeholder management skills, and the ability to drive cross-functional initiatives while ensuring alignment with business objectives and operational requirements.
Responsibilities
Lead and coordinate IT workplace projects, including end-user computing, device lifecycle management, workplace technologies, and related IT services.
Establish and maintain structured Workplace Services governance, ensuring clear ownership, defined processes, and alignment with organizational standards.
Coordinate internal teams, external vendors, and service providers to ensure effective collaboration and successful project execution.
Manage project plans, milestones, risks, dependencies, and escalations, driving accountability and timely resolution of delivery challenges.
Ensure consistent communication, reporting, and alignment across technical teams, service owners, business stakeholders, and senior management.
Ensure project activities follow established change management procedures, documentation standards, and applicable compliance requirements.
Requirements
Bachelor's or Master's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
Extensive experience in IT project management, preferably within Workplace Services, End-User Computing (EUC), or enterprise IT environments.
Proven track record of successfully delivering complex, cross-functional IT workplace projects in international organizations.
Solid understanding of modern workplace technologies, endpoint management, device lifecycle processes, and IT service delivery.
Experience coordinating internal technical teams, external vendors, and managed service providers.
Strong knowledge of project management methodologies, governance frameworks, and IT service management principles.
Experience working in complex, process-driven environments with strong governance, quality, and compliance standards is considered an advantage.
Excellent stakeholder management, communication, negotiation, and organizational skills.
Ability to manage multiple priorities, drive accountability, and work independently in a fast-paced environment.
Fluency in English, both written and spoken.
PMP, PRINCE2, or equivalent project management certification is considered an advantage.
Valid criminal record extract, not older than three months, required.
Benefits
Broad range of tasks and responsibilities
Friendly and international working environment
Professional development opportunities
Referral program (“Fishing for Friends”)
Company-sponsored events
Is IT in your DNA?
Location: Ghent, Belgium
D-ploy is a dynamic IT and Engineering Solutions company operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We are committed to delivering reliable and efficient services to our clients through strong partnerships and a people-focused culture.
We are looking for an experienced
Project Manager – Network Services
to lead and coordinate IT infrastructure and network-related projects within a dynamic international environment.
The ideal candidate is a highly organized, proactive professional with strong project delivery experience, excellent stakeholder management skills, and the ability to drive complex initiatives while ensuring alignment with business objectives and operational requirements.
Responsibilities
Lead and coordinate network infrastructure and connectivity-related projects, ensuring delivery within agreed scope, timelines, and quality standards.
Establish and maintain structured Network Services governance, ensuring clear ownership, defined processes, and alignment with organizational standards.
Coordinate internal teams, external vendors, and service providers to ensure effective collaboration and project execution.
Manage project plans, milestones, risks, dependencies, and escalations, driving accountability and timely resolution of delivery challenges.
Ensure consistent communication and reporting across technical teams, service owners, and senior stakeholders.
Ensure project activities follow established change management procedures, documentation standards, and applicable compliance requirements.
Requirements
Bachelor's or Master's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
Extensive experience in IT project management, preferably within network infrastructure, connectivity, or enterprise IT services.
Proven track record of successfully delivering complex, cross-functional IT infrastructure projects in international environments.
Solid understanding of enterprise networking concepts, network services, and IT infrastructure operations.
Experience coordinating internal technical teams, external vendors, and managed service providers.
Strong knowledge of project management methodologies, governance frameworks, and IT service management principles.
Experience working in complex, process-driven environments with strong governance, quality, and compliance standards is considered an advantage.
Excellent stakeholder management, communication, negotiation, and organizational skills.
Ability to manage multiple priorities, drive accountability, and work independently in a fast-paced environment.
Fluency in English, both written and spoken.
PMP, PRINCE2, or equivalent project management certification is considered an advantage.
Valid criminal record extract, not older than three months, required.
Benefits
Broad range of tasks and responsibilities
Friendly and international working environment
Professional development opportunities
Referral program (“Fishing for Friends”)
Company-sponsored events
Is IT in your DNA?
Location: Warsaw, Poland; Pakistan; Bulgaria
Top 3 Reasons To Join Us
Competitive Salary
International Environment
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
About the Role
As the Lead Full Stack Engineer, you will take on a pivotal role in guiding the design, implementation, and maintenance of our innovative SaaS platform. You will provide technical direction to the team, working across both front-end and back-end technologies, ensuring scalable and efficient software solutions. Collaborate closely with cross-functional teams to understand end-user requirements, optimize application performance, and enforce best coding practices. Your role will encompass mentoring junior developers, driving innovation, and ensuring the continuous growth and success of our platform.
What You Will Do
Lead the design, implementation, and maintenance of our insurance enterprise software solutions, providing technical direction to the team.
Demonstrate expertise in both front-end and back-end technologies, offering guidance on technology selection, architecture, and best practices.
Collaborate with product, design, and engineering teams to understand requirements and technical concepts, ensuring cohesive and effective solutions with a seamless user experience.
Optimize platform performance to handle large datasets and high user traffic, ensuring a smooth and responsive user experience.
Conduct and lead code reviews, enforce best coding practices, and drive the adoption of standards to maintain high code quality.
Investigate and promptly address bugs to uphold platform reliability.
Ensure security and compliance by following best practices for securing web applications and adhering to relevant regulations.
Stay abreast of the latest technologies, frameworks, and best practices, guiding the team in remaining competitive and innovative.
Design the platform with scalability and flexibility, accommodating evolving features and changes as the user base grows.
Provide mentorship and technical leadership to junior developers, fostering their growth and contribution to the team's objectives.
What We Need
Proven experience of 8+ years as a Full Stack Engineer, with a track record of leading complex SaaS applications.
Minimum 2 years in a lead/manager role, able to guide and ensure development of teams
Strong technical background with proficiency in back-end technologies, such as .NET Core, C#, GraphQL, MongoDB, Docker
Proficiency in front-end technologies such as Javascript, Vue.js and/or React.js
Familiarity with cloud platforms like AWS, Azure, or Google Cloud for building scalable applications
Experience with microservices and/or clean architecture
Thorough understanding and practical experience with Test-Driven Development (TDD) to ensure robust and well-tested code
Experience with unit, integration and function testing using front-end and back-end testing libraries
Proficiency in Domain-Driven Design (DDD) principles to create a maintainable and modular architecture that aligns with business domains
In-depth knowledge of web security best practices and experience in ensuring compliance with industry regulations
Demonstrated experience in performance optimization for high-traffic web applications
Experience with container technologies like docker and good understanding of cloud infrastructure and solutions.
Experience with agile development methodologies and collaborating with cross-functional teams
Excellent problem-solving skills and a proactive approach to troubleshooting and bug fixing
Strong communication skills to effectively interact with both technical and non-technical team members with diverse backgrounds
A passion for staying updated with the latest trends, technologies, and best practices in software development
Why You'll Love Working Here
International Environment
Competitive remuneration package
15 Days Annual Leave
Annual Performance Bonus
Stock Options after 6 months
Company activities and events
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Location: South Africa; Jamaica; Ethiopia; Pakistan; Philippines; Colombia
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Job Type:
Part-time (24 hours/week)
Location:
Remote
Working Hours:
Eastern Time (US/Canada)
About the Company
Our client is an innovative AI solutions company helping municipalities and government organizations modernize their operations through intelligent technology.
Their solutions include AI-powered citizen engagement chatbots, internal automation tools, and permit validation systems designed to improve public service delivery and operational efficiency.
As the company expands across the US and Canadian markets, they're looking for an experienced Sales Development Representative (SDR) to drive new business opportunities and build relationships with public-sector decision-makers.
Job Summary
We are seeking a highly autonomous, results-driven Sales Development Representative (SDR) with proven experience selling to government organizations, municipalities, or public-sector institutions.
In this part-time remote sales role (24 hours per week), you'll take ownership of outbound prospecting, lead generation, appointment setting, and closing sales opportunities across North America.
This is an excellent opportunity for an experienced SDR or business development professional who understands public-sector sales cycles, can independently build a qualified pipeline, and is comfortable working in a growing AI technology company.
Key Responsibilities
Lead Generation & Outbound Prospecting
Identify and prospect municipalities, government agencies, and public-sector organizations across the US and Canada.
Independently research and engage key decision-makers through cold email, cold calling, LinkedIn, and other outbound channels.
Develop targeted prospect lists and maintain a consistent pipeline of qualified opportunities.
Identify potential use cases for AI-powered solutions within government organizations.
Appointment Setting & Sales Closing
Book qualified meetings and product demonstrations with relevant decision-makers.
Conduct discovery conversations to understand organizational challenges and technology needs.
Communicate the value of AI solutions to public-sector stakeholders.
Manage sales opportunities from initial outreach through appointment setting and deal closing.
Build relationships with prospects and navigate longer, consultative public-sector sales cycles.
CRM & Pipeline Management
Use Zoho CRM to manage leads, track activities, and monitor sales opportunities.
Maintain accurate prospect information, meeting notes, and follow-up schedules.
Independently manage pipeline progression and prioritize high-value opportunities.
Track performance against lead generation, meetings booked, and deals closed.
Requirements
Must have proven sales experience within public-sector or governmental organizations, including municipalities, government agencies, or similar institutions.
Demonstrated experience in outbound sales, business development, or SDR roles.
Proven ability to independently generate leads, book qualified appointments, and close sales.
Hands-on experience using Zoho CRM for pipeline management and sales tracking.
Strong understanding of B2B or B2G (business-to-government) sales processes.
Excellent spoken and written English communication skills.
Confident engaging senior stakeholders and government decision-makers.
Highly organized, self-motivated, and comfortable working independently.
Availability to work 24 hours per week, aligned with the client's Eastern Time zone.
Reliable laptop, stable internet connection, and professional remote working setup.
Nice-to-Have Qualifications
Experience selling AI, SaaS, or other technology solutions.
Existing knowledge of the US or Canadian municipal and government markets.
Familiarity with public-sector procurement processes and government sales cycles.
Experience selling digital transformation or automation solutions.
Previous experience working in a startup or growth-stage technology company.
Benefits
💰 Competitive compensation
🌎 100% remote opportunity
🤖 Work with innovative AI technology
🚀 High-impact role
🎯 Autonomy and ownership
Location: San Marcos, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
State of São Paulo, Brazil
State of São Paulo, Brazil
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридleadParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Mumbai, India
seniorGhent, Belgium
Ghent, Belgium
Ghent, Belgium
УдалённоleadWarsaw, Poland; Pakistan; Bulgaria
УдалённоSouth Africa; Jamaica; Ethiopia; Pakistan; Philippines; Colombia; Availability to work 24 hours per week, aligned with the client's Eastern Time zone