Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
We are looking for an experienced Partnership Manager to join our Accountant Partnerships team in France, specifically focused on building and developing relationships with accounting firms and accountant networks.
The core purpose of this role is to turn accounting firms into long-term Alan partners and advocates. You will help them recommend Alan to their clients, improve their day-to-day experience with health insurance and payroll administration, and generate qualified business opportunities for Alan’s Sales teams.
The accountant ecosystem represents a significant growth opportunity for Alan. France has approximately 22,000 accounting firms supporting around 3.5 million companies, and Alan’s existing Accountant Partnership channel has already generated significant ARR through a relatively small number of partners.
The team is now entering a new phase of development. We are hiring new Partnership Manager to help build a scalable, high-performing partner network and contribute to Alan’s ambition to make Accountant Partnerships a strategic growth channel.
Here is how your key outcomes will look like:
1. Build and grow a strong partner network: Identify, prioritise and develop relationships with high-potential accounting firms and networks.
2. Drive partnerships from discussion to activation: Lead partnership discussions, onboarding and launch, ensuring that Alan creates value for both accountants and their clients.
3. Activate partners and generate business opportunities: Build engagement plans, support partner enablement and work closely with Sales to turn recommendations into qualified opportunities.
4. Help scale the Accountant Partnerships model: Manage partner performance, share insights with internal teams and contribute to the development of scalable playbooks, tools and processes.
⭐ IS IT YOU WE’RE LOOKING FOR?
We’re looking for someone who combines strong partnership and commercial skills with the ability to build trusted relationships in a complex and evolving B2B ecosystem.
The ideal candidate will be comfortable managing partnerships from initial contact to activation and long-term development. They should enjoy working autonomously in an environment where there is still a lot to build.
You may be a great fit at Alan if you have/are:
- 5+ years of experience in partnerships, business development, account management or customer success in a B2B environment
- Experience managing partnerships throughout the full lifecycle, from prospecting and closing to activation and ongoing relationship management
- Experience managing a portfolio of partners, ideally in a fast-growing company
- Strong negotiation, communication, presentation and relationship-building skills
- A data-oriented mindset, with the ability to track performance and prioritise opportunities
- The ability to collaborate effectively with Sales, Marketing, Product, Data and Operations teams
- An entrepreneurial mindset, strong ownership and the ability to work autonomously
- Full professional fluency in French and professional fluency in English
Experience working directly with accounting firms, payroll providers, HR software or insurance companies would be a strong plus.
We are particularly interested in candidates who have experience with B2B distribution partnerships, where a third party recommends or distributes a solution to its own customers. Experience limited to technology integrations, co-marketing or visibility partnerships would be less relevant for this role.
For this opportunity, we are aiming to hire within the C0-D level https://alan.com/en/careers/a/salary-equity.
Everything else is a plus. We care about having a diversity of experiences, profiles and backgrounds in our team.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz.
- All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Generous transit benefit
- Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
IMPORTANT NOTE: WE HIRE PEOPLE NOT ROLES.
After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply!
Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Seoul, South Korea
We are growing! We are currently looking to hire a
Country Manager South Korea - Luxury Customer Experience
for our Seoul office.
About CXG:
Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.
We are passionate about delivering impacts.
Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.
Role Overview:
As Country Manager for South Korea, you will be the senior local leader and will hold full accountability for the country’s P&L, commercial growth, client satisfaction, team performance, operational execution, and the quality and profitability of locally delivered projects.
Reporting to our CXG Chief Customer Officer, you will act as the main point of contact for all local matters and will have authority over a team of five people.
This is a hands-on leadership role. You will be expected to work closely with clients, local teams and our global teams, personally drive business development, make day-to-day operational decisions, and intervene directly when commercial or delivery performance requires support.
You will lead the South Korea team across Customer Success and Operations (in partnership with the Chief of Operational Excellence), ensuring clear priorities, effective collaboration, appropriate resourcing, and consistent execution.
What you will be doing:
1. Country Leadership, Team Management and Accountability
Lead the South Korea team with energy, clarity, empathy, and a strong sense of ownership.
Set clear responsibilities and decision-making authority across the local organization, while remaining close enough to the business to identify issues early and remove obstacles quickly.
Manage, coach, empower, and hold local team members accountable for their scope of work, and promote a consultative, solution-oriented and commercially proactive mindset.
Set clear individual and collective objectives, with a particular focus on client growth, project quality, operational excellence, profitability, and execution discipline.
Make timely resource and staffing decisions based on project requirements, commercial priorities, delivery risk, and the financial performance of the market.
Foster a positive, inclusive, collaborative, and performance-driven culture across the local team.
Ensure the South Korea team operates in full alignment with CXG’s global policies, processes, methodologies, quality standards, and ethical expectations.
2. Business Performance, P&L and Market Development
Define and execute the South Korea business plan in line with CXG’s regional and global strategy and the specific characteristics of the local market.
Own the full P&L of the South Korea business, with clear accountability for revenue, gross margin, operating expenses, cash collection, forecasting, and overall profitability.
Personally lead an ambitious and hands-on business development strategy, actively originating, pursuing, and converting new business opportunities rather than relying primarily on regionally or globally generated leads.
Develop and maintain a strong network of senior decision-makers in South Korea and establish CXG as a trusted strategic partner to both Korean and international brands.
Activate and expand local opportunities with international brands for which CXG already holds regional or global relationships, building the local trust and executive engagement required to generate additional business.
Identify and win new logos, including Korean premium and luxury brands, international brands operating in South Korea, and companies within CXG’s priority industries.
Develop CXG’s presence in priority sectors in South Korea, including luxury and premium retail, automotive, hospitality, and other relevant client ecosystems.
Build a healthy and diversified pipeline combining growth from existing accounts, new logos, new solutions, cross-practice opportunities, and multi-year engagements.
Balance short-term revenue generation with the development of sustainable, profitable client relationships and a strong long-term position for CXG in South Korea.
Establish clear local ownership of business development, ensuring that Customer Success Managers proactively generate qualified opportunities and expand their accounts.
Set and monitor clear commercial objectives and performance indicators for the local team, with named ownership and disciplined follow-up for each opportunity.
Track market performance and provide clear, consistent reporting to the Chief Customer Officer and other relevant global stakeholders.
Lead the annual budgeting and regular reforecasting processes, take corrective action when results deviate from plan, and ensure financial decisions support both growth and profitability.
Maintain a disciplined and transparent pipeline, with reliable forecasting, clear ownership of opportunities, realistic probabilities, and consistent follow-up through to conversion.
3. Project Delivery and Quality
Own the quality, timeliness, scope, and profitability of all locally delivered projects, ensuring that commitments made to clients are realistic and consistently met.
Oversee delivery governance, including project reviews, resource planning, quality controls, margin monitoring, risk identification, and clear escalation paths.
Review the performance of key or at-risk projects, challenge delivery plans when required, and intervene directly to resolve issues affecting quality, deadlines, client satisfaction, or profitability.
Act as the senior local escalation point for clients and ensure that concerns are addressed quickly, transparently, and with clear ownership.
Guide the team in designing impactful client solutions by leveraging CXG’s full range of practices, methodologies, data, and expertise.
Ensure that Customer Experience Evaluation and other measurement solutions provide a strong foundation for client relationships while systematically identifying opportunities to broaden and deepen those relationships.
Ensure that proposals and client conversations clearly articulate CXG’s differentiation: deep luxury and premium expertise, a global delivery model, proprietary experience data and benchmarks, an integrated view of customer and employee experience, and in-house teams in each market.
Promote CXG’s thought leadership, reputation, and visibility in the South Korean market.
Deliver impactful client presentations and ensure the team communicates with clear content, a confident and professional presence, and an engaging tone of voice.
4. Operational Governance and Office Management
Coordinate closely with regional and global Operations teams to ensure operational excellence, appropriate capacity, and effective development and engagement of the local evaluator community.
Oversee the overall management of the South Korea office and key administrative processes, including receivables, supplier and vendor coordination, office maintenance, and the timely payment of local bills and services.
Lead local workforce planning and support recruitment, onboarding, performance management, and succession needs to build the capabilities required by the business.
Requirements
What will you bring along:
Master’s degree or equivalent experience in Business Administration, Management, Marketing, or a related field.
Minimum 12 years of experience in consulting, customer experience, market research, retail, marketing, or sales, including significant responsibility for a local market, business unit, or client-facing operation.
Fluency in Korean and English, with the ability to influence senior stakeholders and lead complex client conversations in both languages.
Demonstrated accountability for a P&L, including revenue growth, margin management, budgeting, forecasting, cost control, and corrective action.
A strong track record of personally originating, developing, and winning new B2B business in South Korea, supported by a relevant network of senior local decision-makers.
Proven experience leading multidisciplinary teams and maintaining high standards of client service, project delivery, quality, and operational execution.
Deep understanding of the premium and luxury market and the business dynamics shaping client priorities.
Strong knowledge of the South Korean market, business culture, and local client expectations.
An established network within the luxury, premium retail, automotive, hospitality, consulting, or other relevant B2B sectors in South Korea.
Proven success in performance management, strategic planning, and hands-on execution.
Strong financial, commercial, operational, and strategic acumen.
A hands-on, resilient, and entrepreneurial leadership style, with the ability and willingness to move between strategy, sales, client management, project oversight, and operational problem-solving.
Effective and polished presentation skills, with a persuasive, diplomatic, and engaging communication style.
A strong consulting mindset, sound judgement, and the ability to make decisions and remain accountable for their commercial, operational, and people impact.
Why join us?
This is a strong opportunity for a driven and business-savvy leader to take full ownership of a country operation while remaining close to clients, teams, projects, and the market.
At CXG, you will be part of a global, multicultural, and mission-driven team. You’ll take on meaningful projects, develop impactful solutions, and work alongside passionate professionals who believe in shaping better customer and employee experiences.
We would love to hear from you if you are looking for a role with autonomy, accountability, influence, and the opportunity to build sustainable growth in South Korea.
Location: Berlin, Germany
Workplace: hybrid
We are Kolibri Games - a mobile games developer from Berlin. We believe that with the best people, we can make games that players will enjoy for years to come.
Our games have defined the idle genre, and bring enjoyment to hundreds of millions of players all around the world. This is possible due to the talented people who make us who we are. ‘Kolibris’, as we call ourselves, are on a mission to continue making great games and we're looking for new talent to join our team. We strive to offer you a fair recruitment process and a great candidate experience, as well as a friendly environment to work in, with plenty of opportunities to learn and grow.
Head of Game – Idle Bank Tycoon (f/m/d)
Idle Bank Tycoon (IBT) lets players around the world build their own banking empire, one upgrade at a time. As Head of Game, you’ll set the vision for where IBT goes next and help the game keep growing for years to come.
You’ll be responsible for the game’s overall performance and long-term player value. You’ll guide the game’s leadership team and set the direction for the whole product, from new features to Live operations, with every step based on data, market insight and what players need.
You’ll report to the Product Director and manage the Producer, the Lead Designer and the Senior Product Manager for LiveOps. Together with Design, Art, Development, QA and Analytics, you’ll turn the product vision into a gameplay experience players love, one that also moves the game’s key metrics.
Responsibilities
Shape and share the product vision and strategy for IBT, balancing business goals, market trends and player needs
Build the product roadmap and set clear priorities, helping the team focus on the work with the biggest measurable impact on long-term player value
Guide the full product lifecycle, from first ideas to launch and ongoing improvement, so the team delivers high-quality work on time
Support and grow your direct reports (Producer, Lead Designer and Senior Product Manager, LiveOps) through coaching, career development and better ways of working
Collaborate with Design, Art, Development, QA and Analytics to shape, scope and build core features, keeping everyone connected to the product vision
Keep stakeholders informed about goals, progress and expectations, and work with our central teams (Tech, Analytics, Platforms, Growth) to align on the game’s needs and priorities
Explore the market and study other games in relevant subgenres, then share useful insights with senior stakeholders and the team
Find opportunities for new features and improvements using an evidence-guided approach
Set a high standard for an intuitive, engaging player experience, and keep improving it based on player feedback and performance data
Follow the game’s performance and run A/B tests, using data and market understanding to improve retention, monetization and player satisfaction
Required Skills
8+ years of experience in mobile free-to-play product roles, including at least one successful game at scale
3+ years managing leads from different disciplines (such as production, design and product) on a mobile F2P game
Experience setting and carrying out the product strategy for a mobile F2P game, with clear results in retention, monetization and long-term player value
Experience across the full product lifecycle, from concept and launch through Live operations
Comfort working with data, including hands-on experience with BI and experimentation tools (such as Looker or Amplitude) and A/B testing, and turning insights into clear product decisions
A solid understanding of the mobile games market, what motivates players and how competitor games work
Experience bringing multidisciplinary teams together around a shared goal
Clear, open communication, solid stakeholder relationships, and confidence presenting to senior leadership
Desirable Skills
Experience with idle, tycoon or other casual simulation games
Experience with hybrid monetization (in-app purchases and ads) and game economy design
Familiarity with tools such as Jira, Confluence, Google Play Console and App Store Connect
Kolibri Games is an equal opportunity employer. We come from 40 different countries and many different backgrounds. We celebrate diversity and we are committed to creating an inclusive environment for all employees, regardless of their age, gender identity, sexual orientation, ethnicity, religion, physical appearance or disability.
We are an international studio, so don’t forget to send in your application in English. Although it is not mandatory, we always appreciate a cover letter stating your motivation to join us.
We look forward to hearing from you!
Your Benefits – We’re game to support you
Competitive Salary - We believe that top performers should receive top payment
Learning Budget - We believe in learning. A generous personal learning budget to spend on learning and development, including books, workshops and attending conferences. We also offer in-house training such as coding and German classes
Flexible Working Hours and Home Office – We believe in a good work-life balance
Equipment - State-of-the-art technical equipment, including laptops and phones, which may also be used in your free time
Kolicard - We offer you a monthly flexible budget of 50 euros that you can use for a gym membership, transportation, shopping etc.
Mobility budget - We offer a monthly budget that will make your commuting to work easier
Relocation - Relocation support to help you move to Berlin
Pension - Opportunity to save for your pension tax-free
Bonus Level – We love to have a good time, too
Food and Drinks - Fresh fruits to keep you healthy and fresh coffee to keep you alert. We also have a fully stocked fridge with Smoothies, Coke, Club Mate, beer etc
Parties and Team Events - Apart from our regular parties, BBQs and movie nights we also have a team event budget you can use to buy games or sports equipment to make working here even more fun
Company Holidays - Every year we go on an amazing company holiday to relax and bond as a team
Friday Celebrations - Company-provided dinner and drinks on Friday afternoons
Location: Berlin, Germany; Helsinki, Finland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, as a part of Doordash, we’re building the industry’s most scalable and reliable delivery platform to support our three-sided marketplace of consumers, merchants, and courier partners.
What makes our team unique:
Our global Security team aspires to be the world’s most admired security team, with members across EU, UK and North America (operating as Wolt, Deliveroo and Doordash).
We’re shaping our next generation infrastructure that is hardened from the ground up. This is a rare opportunity - no legacy tech or off-the-shelf product solutions. There is a lot to do around this new development as well as our “classic” platforms of the three companies.
The greater team is not just information security - we’re more holistic, and also physical security and safety are a part of our global operations.
This position is open in our Wolt hubs in
Berlin, Germany
, or
Helsinki, Finland
, and will be a part of the Global Security Engineering team.
Day-to-day in this role you’ll:
Build and maintain core security products, including but not limited to Remote Access Management, Secrets Management, Tokenization, Encryption and Knowledge Graphs, Access Control at global scale.
Partner cross-functionally with Core Infrastructure, Product Engineering, Legal, Security teams and Vendor Partners to build “paved paths” that provide actionable feedback to embed secure design practices into the product and infrastructure development process.
Lead the technical direction and roadmap for your assigned area of ownership.
Build and maintain high Operational Excellence (OE) to ensure we operate T0 services with excellence, rigor and durable standards to ensure minimal to no downtime.
Participate in on-call rotation and promptly respond to on-call events with urgency and rigor.
Manage the lifecycle of security product feature requests and improvements full life-cycle from triage, validation, design, testing, and implementation.
Influence and drive improvements to engineering standards, leverage advancements and LLMs to improve productivity and velocity.
Mentor and coach earlier career engineers, setting and enforcing high standards for Operational Excellence and Software Engineering.
Over time, your role can evolve depending on your interests and skills. Our company is a large place and there’s a lot to do!
As the Security team sometimes needs to address high-priority security issues as well as ensure the availability of the components we have built, this position includes an on-call duty. On-call compensation and terms will be agreed separately in accordance with the local employment law.
Our humble expectations*
Able to demonstrate a track record of driving improvements to a company’s infrastructure security posture.
Breadth of technical experience across various infrastructure and security areas running in large production environments.
Highly skilled in distributed systems and platforms development using program languages such as Java/Scala/Kotlin, Golang, or Python.
Strong experience with infrastructure as a code tooling like Terraform.
Expertise with cloud infrastructure and management in AWS.
Experience solving complex, systemic issues that require creative thinking and solutions.
Exceptional analytical and investigative abilities with hands-on experience leading root cause analysis.
Excellent verbal and written communication skills to review design documents with respect to cloud infrastructure, security and engineering personnel.
Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities with minimal oversight.
Next steps
The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really want to join us!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Remote
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
About the Role
Alpaca is looking for a collaborative and detail-oriented
Due Diligence Analyst - Americas (ET hours)
to join our Risk team. In this role, you will support the onboarding of new partners, including international fintechs and financial institutions, by helping ensure that required due diligence, risk, compliance, and AML standards are met before launch.
This is a hands-on, partner-facing role that sits at the intersection of risk management, third-party due diligence, compliance, operations, and project execution. You will help evaluate prospective partners, review key documentation, coordinate internal requirements, and guide partners through the onboarding process.
The ideal candidate is organized, analytical, comfortable communicating with external stakeholders, and able to manage multiple onboarding workstreams in a fast-paced environment.
What You’ll Be Doing:
Support due diligence reviews for new and existing partners, including fintech companies, financial institutions, vendors, and other third-party service providers.
Communicate regularly with prospective and onboarding partners globally to help them understand requirements, timelines, and outstanding documentation needs.
Conduct and support third-party risk management processes, including KYC, KYB, enhanced due diligence, policy and procedure reviews, customer onboarding flow reviews, and risk assessments.
Review partner-provided documentation for completeness, consistency, and potential risk indicators.
Track partner onboarding progress, follow up on outstanding items, and help ensure required documents are submitted ahead of launch deadlines.
Respond to partner questions related to the onboarding and due diligence process, escalating requests or issues as appropriate.
Work closely with internal teams, including Operations, Compliance, AML, Legal, Product, and Project Management, to ensure partner integrations meet internal requirements.
Identify process gaps, recurring partner questions, or documentation issues, and contribute to improvements in the partner onboarding and diligence process.
Maintain accurate records of diligence reviews, decisions, approvals, and supporting documentation.
What You’ll Need:
Experience:
2–3+ years of experience in risk management, operational risk, third-party risk, compliance, AML, financial crime, or related functions within financial services, fintech, brokerage, or another regulated industry.
International Mindset:
Comfort working with international partners and reviewing diligence materials across different jurisdictions and regulatory environments.
Analytical Skills:
Strong critical thinking skills with the ability to identify anomalies, inconsistencies, gaps, and potential risk indicators in documentation, data, and partner responses.
Organizational Skills:
Strong project management and prioritization skills, with the ability to manage multiple partner onboarding processes simultaneously.
Communication Skills:
Excellent written and verbal communication skills, including the ability to explain requirements clearly to external partners and internal stakeholders.
Cross-Functional Collaboration:
Ability to work effectively across Risk, Compliance, AML, Operations, Legal, Product, and Project Management teams.
Proactive Ownership:
A self-starter mindset with strong accountability, sound judgment, and the ability to operate independently in a rapidly evolving environment.
Education:
Bachelor’s degree in Finance, Business, Economics, Risk Management, Criminal Justice, International Relations, or a related field.
Nice to Haves:
Familiarity with financial services regulatory expectations, including BSA/AML, KYC, KYB, enhanced due diligence, and third-party risk management practices.
Experience supporting partner, vendor, or third-party onboarding in a fintech, brokerage, payments, banking, or financial services environment.
Understanding of operational resilience, business continuity, cybersecurity, data protection, or outsourcing risk frameworks.
Experience reviewing policies and procedures related to AML, sanctions, customer onboarding, fraud, compliance, or operational controls.
Familiarity with broker-dealer, introducing broker, or embedded finance models.
Experience using case management, GRC, CRM, or project tracking tools.
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Remote - Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
As a Customer Success Manager at Alpaca, you are the front line in our pursuit of enabling financial markets access for everyone on the planet. You'll work with our partners (customers) from contract signature through renewal, ensuring they have a positive experience leading to successful outcomes.
Reporting to the Director, Success, this role supports Alpaca's B2B brokerage and crypto offerings, helping customers launch and scale US securities and crypto trading applications worldwide.
We're looking for someone who brings hands-on experience in the brokerage, crypto exchange, or trading-platform industry and understands the unique operational, regulatory, and technical challenges of supporting customers in financial markets.
Things You Get To Do:
Act as the primary contact for B2B/enterprise customers, accountable for building and maintaining strong relationships with key contacts throughout the customer lifecycle
Ensure customer satisfaction, retention, and success
Manage escalations, internally and externally, with a focus on customer empathy
Maintain regular contact with customers to understand their business priorities, monitor their progress toward achieving key results, and continually identify and mitigate risks (relationship, commercial, etc.)
Work with partners to accurately forecast growth and identify and monitor progress toward shared goals
Drive adoption of Alpaca features (new and existing) among our Live Partners
Identify and disseminate best practices and pitfalls
Represent the partner internally across multiple groups, including Marketing, Product, and Operations
Maintain positive relationships, internally and externally, to drive overall success and overcome obstacles
Provide internal communication and reporting on overall account status, health, and risk
Develop a success strategy for ensuring customer success
Identify areas and consider solutions for improvement and optimization within Alpaca
Deliver QBRs and executive reports that align customer goals with platform outcomes
Serve as a trusted advisor to customers’ leadership teams, aligning Alpaca capabilities with their go-to-market strategy
Own the full customer lifecycle post-signature, including onboarding, activation, expansion, and renewal
Collaborate cross-functionally with Product, Sales, and our Broker-Dealer to leverage process understanding, champion partner needs, and influence roadmap priorities
Perform ad-hoc duties and responsibilities as assigned
Who You Are (Must-Haves):
4–6 years of experience in a customer success role managing customer relationships
Direct professional experience working at a brokerage, broker-dealer, crypto exchange, or trading platform
Hands-on understanding of brokerage or crypto trading operations, including customer onboarding, account funding, trading workflows, and the operational or compliance challenges associated with financial markets
Comfortable working US hours (ET) in a remote setup
Understanding of and experience with key technology concepts, such as SaaS and APIs
FinTech experience, especially within the broker-dealer business
Experience working with both large and small companies
A dedicated interest in Alpaca's mission to enable financial services access to everyone on the planet
Ability to work remotely and independently and to self-manage time and obligations
Flexibility to jump in where and when needed to help drive Alpaca's growth
Desire to learn
Ability to manage customer relationships across companies of various sizes
A team player who thrives on ownership, transparency, and being relentlessly partner-first. We move fast, support each other, and aim to grow together.
Who You Might Be (Nice-to-Haves):
Experience supporting B2B brokerage-as-a-service, embedded investing, or trading API platforms
Familiarity with US securities brokerage infrastructure, including clearing, custody, settlement, and broker-dealer compliance.
Experience supporting API integrations or technical onboarding for trading applications.
Experience working with international B2B clients or fintech partners launching financial products across multiple markets.
Experience managing institutional trading customers or strategic fintech partnerships.
Startup mindset suited to a fast-paced, high-growth environment.
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Berlin, Germany
Workplace: hybrid
We are Kolibri Games - a mobile games developer from Berlin. We believe that with the best people, we can make games that players will enjoy for years to come.
Our games have defined the idle genre, and bring enjoyment to hundreds of millions of players all around the world. This is possible due to the talented people who make us who we are. ‘Kolibris’, as we call ourselves, are on a mission to continue making great games and we're looking for new talent to join our team. We strive to offer you a fair recruitment process and a great candidate experience, as well as a friendly environment to work in, with plenty of opportunities to learn and grow.
Senior Product Manager, LiveOps – Idle Bank Tycoon (f/m/d)
Idle Bank Tycoon (IBT) lets players around the world build their own banking empire, one upgrade at a time. As Senior Product Manager, you’llown the Live side of Idle Bank Tycoon (IBT), from strategy to execution, and you’ll be responsible for the game’s Live performance.
Our Lead Designer owns feature design and the macro economy. You and your team own the numbers behind it: you set the costs and rewards of every game element, in both soft and hard currency, and keep them well-tuned for as long as the game runs.
You’ll report to the Head of Game and work closely with the Producer and the Lead Designer. You’ll bring the right data into every conversation so the team can make good choices together.
Responsibilities
Manage and grow the Live squad of Idle Bank Tycoon, a cross-functional team that includes a game economy designer and an analyst
Shape the Live strategy and roadmap (events, offers, economy tuning). Set the LiveOps vision and goals with your team, and take Live events and offers from idea to launch
Be responsible for the Live economy and its balancing. Define and fine-tune the costs, rewards and prices of all game elements (features, upgrades, events, offers) in soft and hard currency, from launch values to ongoing balancing, and set up Live events and offers in our live content tool
Turn each new feature’s design into concrete cost and reward values that fit the economy and the Live roadmap
Keep a close eye on game metrics, dig into KPIs and recommend improvements that support long-term LTV. Get to know different player audiences and build segments with tailored balancing and offers
Run A/B and multivariate tests on the economy, events and offers to improve retention, conversion and monetization while reducing friction
Collaborate on KPI dashboards, and help us work out which tools and systems we need to build or improve so we can make the best in-game choices
Study the economies and live operations of games in relevant subgenres, and share practical insights with senior stakeholders and the wider team
Required Skills
5+ years in mobile F2P product, including at least one Live game at scale
Experience shaping the Live strategy of a similar mobile F2P game, ideally in the idle / tycoon genre
Hands-on experience running a LiveOps / event calendar, from planning to performance review
Experience managing a cross-functional Live team (economy design, analytics) and delivering improvements step by step, together
Experience A/B testing economy, event and offer assumptions to improve KPIs
Hands-on experience with BI and experimentation tools (e.g. Looker, Amplitude), and turning complex data into clear, practical recommendations that grow revenue
Strong communication skills and a collaborative way of working
Desirable Skills
Familiarity with tools such as Jira, Confluence, Google Play Console and App Store Connect
Experience with economy design in hybrid monetization (IAP and Ads), ideally for idle or tycoon games
Kolibri Games is an equal opportunity employer. We come from 40 different countries and many different backgrounds. We celebrate diversity and we are committed to creating an inclusive environment for all employees, regardless of their age, gender identity, sexual orientation, ethnicity, religion, physical appearance or disability.
We are an international studio, so don’t forget to send in your application in English. Although it is not mandatory, we always appreciate a cover letter stating your motivation to join us.
We look forward to hearing from you!
Your Benefits – We’re game to support you
Competitive Salary - We believe that top performers should receive top payment
Learning Budget - We believe in learning. A generous personal learning budget to spend on learning and development, including books, workshops and attending conferences. We also offer in-house training such as coding and German classes
Flexible Working Hours and Home Office – We believe in a good work-life balance
Equipment - State-of-the-art technical equipment, including laptops and phones, which may also be used in your free time
Kolicard - We offer you a monthly flexible budget of 50 euros that you can use for a gym membership, transportation, shopping etc.
Mobility budget - We offer a monthly budget that will make your commuting to work easier
Relocation - Relocation support to help you move to Berlin
Pension - Opportunity to save for your pension tax-free
Bonus Level – We love to have a good time, too
Food and Drinks - Fresh fruits to keep you healthy and fresh coffee to keep you alert. We also have a fully stocked fridge with Smoothies, Coke, Club Mate, beer etc
Parties and Team Events - Apart from our regular parties, BBQs and movie nights we also have a team event budget you can use to buy games or sports equipment to make working here even more fun
Company Holidays - Every year we go on an amazing company holiday to relax and bond as a team
Friday Celebrations - Company-provided dinner and drinks on Friday afternoons
Location: Espoo
Workplace: Hybrid
Software Engineer - SAR Processing Platform
Role highlights:
Job title: Software Engineer
Location: Espoo, Finland
Department: SAR Processing Platform
Reports to: Team Lead SAR Processing Platform
Employment type: Permanent
Workplace model: Hybrid - 3 days in the office
Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As a Software Engineer, you’ll help build and run the platform that every ICEYE image passes through before a customer sees it. The SAR Processing Platform validates raw radar data, decides when and where to process it, runs the processing workflows, catalogs the products and gates their delivery. You’ll join a small team that owns this orchestration layer end to end, covering how incoming data is validated, scheduled and processed, how products are cataloged and delivered, and the tools operators use to run it. The platform runs in the cloud and on on-premises clusters at customer sites, and you’ll work daily with SAR processing engineers, other engineering teams across the platform, DevOps, product and delivery.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world’s largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Build and maintain the backend services that schedule, process and catalog satellite data
- Write and tune the processing workflows: resource sizing, reliability and integration of new processor versions
- Keep production healthy: debug failed or stuck jobs from logs, metrics and the database, and turn recurring incidents into fixes or tooling
- Ship through automated, version-controlled deployments to test, staging, production and on-prem environments, and roll out new processor versions and products with the SAR processing engineers using gradual rollouts and quality gates
- Write tests, documentation and runbooks, and review teammates’ code
What we’re looking for
Must haves:
- 2 to 5 years of backend software engineering experience, with solid Go and working Python, and willingness to read and occasionally change Rust
- Hands-on Kubernetes and Docker as a developer: you have deployed, debugged and sized workloads yourself, not only used a cluster someone else ran
- PostgreSQL (schema design, migrations, query debugging) and AWS fundamentals (S3, IAM, EKS or equivalent)
- Experience running software in production, including incident debugging and postmortems
- Pragmatic use of AI/LLM tools in daily development, fluent English, and comfort asking and answering questions in a distributed team
Nice to haves:
- Argo Workflows, Airflow or similar; NATS or Kafka; any Rust experience
- Geospatial or remote-sensing data (GeoTIFF, COG, STAC, GDAL), or any large-file scientific data pipeline
- Helm, Flux, Terraform; Prometheus, Grafana, OpenTelemetry
Application Process
1. Recruiter Interview (30 mins online)
2. Hiring Manager Interview (60 mins online)
3. Technical Interview/ Task ( 60- 90 mins)
4. Onsite/ Final Interview (60 mins)
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us, and we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Espoo
Workplace: Hybrid
Senior Software Engineer - SAR Processing Platform
Role highlights:
Job title: Senior Software Engineer - SAR Processing Platform
Location: Espoo, Finland
Department: SAR Processing Platform
Reports to: SAR Processing Platform Team Lead
Employment type: Permanent
Workplace model: Hybrid : 3 days in the office
Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As a Senior Software Engineer, you’ll shape the platform that every ICEYE image passes through before a customer sees it. The SAR Processing Platform validates raw radar data, decides when and where to process it, runs the processing workflows, catalogs the products and gates their delivery. You’ll join a small team that owns this orchestration layer end to end, running in the cloud and on on-premises clusters at customer sites, and you’ll help decide where it goes next. The hard problems are scheduling and routing under cost and latency constraints, data integrity across a multi-step pipeline, safe rollouts across many environments, and keeping a system that processes every ICEYE image reliable with a small team.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world’s largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Own the design of the orchestration layer (scheduling rules, routing between processors, failure handling and resource planning) and build and maintain the backend services and processing workflows behind it. Write the design, argue it with production data, and land it in stages.
- Lead incident response for processing incidents, run cross-team root-cause work with the SAR processing and other engineering teams, and make sure postmortem actions close.
- Drive platform-wide changes across repositories and environments: multi-release rollouts across cloud and on-prem clusters, migrations that never lose data on first rollout, gradual rollouts and quality gates. Harden access to the platform with least-privilege access to data stores, audit logging across services, and access reviews with Security Engineering.
- Review designs and code, pair on hard debugging, and raise the bar on tests, documentation and runbooks. Represent the platform toward SAR processing, other engineering teams, product, DevOps and on-prem customers: turn requests into prioritized work with a business case, and push back with data when needed.
What we’re looking for
Must haves:
- 5+ years of backend software engineering, including building and operating distributed systems in production, with strong Go plus strong Python or Rust
- Deep hands-on Kubernetes experience (resource management, scheduling, node pools and autoscaling, Helm), plus AWS (S3, IAM, EKS) and Terraform
- PostgreSQL at depth (performance, zero-downtime migrations, query design) and experience with event-driven and batch pipelines: idempotency, at-least-once delivery, backpressure, large objects in S3
- A track record of running production (incident lead, reliability improvements you can quantify) and strong written design communication: you can lay out options, back a choice with data and get a team to agree. Fluent English, a collaborative mindset in a distributed team, and pragmatic use of AI/LLM tools in daily development
Nice to haves:
- Argo Workflows or another workflow engine at scale; NATS or Kafka; Rust for data-intensive tooling
- Geospatial or remote-sensing data (GeoTIFF, COG, STAC, GDAL), or SAR specifically; on-premises Kubernetes (RKE2 or similar) and restricted deployments
- GitOps and observability (Flux and Helm; Prometheus, Grafana, OpenTelemetry); security work such as IAM reviews, audit logging and pentest remediation
Application Process
1. Recruiter Interview (30 mins online)
2. Hiring Manager Interview (60 mins online)
3. Technical Interview/ Task ( 60- 90 mins)
4. Onsite/ Final Interview (60 mins)
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us, and we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Abu Dhabi, UAE
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Role Overview
The Regional Sales Lead owns the affiliate growth strategy and execution for the MENA market, reporting into our MENA Country Manager. You'll be on the ground — sourcing and building relationships with crypto communities, KOLs, HNW individuals, and professional traders to drive user acquisition and deepen Bybit's presence in one of the world's most active retail crypto markets
Responsibilities
- Affiliate Network Building: Proactively identify, recruit, and develop affiliates with communities of HNW clients, professional traders, and active crypto participants.
- KOL & Influencer Partnerships: Source and manage relationships with crypto KOLs, influencers, and media channels — negotiate campaigns, co-branded content, and referral programs that drive registrations and trading volume on Bybit
- HNW Client Management: Build and maintain direct relationships with high-net-worth individuals and trading groups; serve as their primary Bybit contact, ensuring they have access to relevant products (OTC desk, VIP programs, institutional-grade features)
- User Acquisition Strategy: Devise creative, locally-relevant approaches to acquire users — going beyond standard playbooks to find what works in unique crypto landscape
- Market Intelligence: Stay on top of crypto regulation, competitor activity (local and global exchanges), and community sentiment — feed insights back to regional and global leadership
- Performance Optimization: Own and report on affiliate acquisition of OKRs — registration, deposit conversion, trading volume, retention — and iterate based on data to improve ROI
- Cross-functional Collaboration: Work closely with Bybit's product, compliance, marketing, and VIP teams to localize offerings and ensure the Mandarin-speaking user experience is best-in-class
Requirements
- 3+ years of solid experience in cryptocurrency, FX, fintech, or financial services — with a demonstrable track record of building affiliate networks or BD pipelines from scratch
- Business development or affiliate management experience — you understand the mechanics of referral economics, commission structures, and partner lifecycle management
- Strong project management skills — comfortable juggling multiple partner relationships, campaigns, and deadlines simultaneously
- Data-driven mindset — you understand acquisition OKRs (CPA, LTV, ROI, deposit conversion, volume per referred user) and use segmentation and analytics to optimize performance
- Self-starter mentality — you don't wait for instructions; you find the opportunity and bring the plan
Nice to Have
- Previous experience at a crypto exchange — you know how exchange BD works
- Experience working across time zones and cross-cultural teams in a global organization
- Genuine passion for blockchain technology, DeFi, and the evolving crypto payments space
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The fraud risk strategy team plays a pivotal role in safeguarding fraud and mitigating associated risks while minimizing impact on user experience and business operations. Through rigorous fraud analysis and comprehensive risk management strategies, they proactively detect and combat user scams, phishing attempts, and general fraudulent activities.
Your efforts on this team will help to drive proactive fraud risk mitigation efforts, protect user trust, and ensure sustainable business growth by maintaining a secure and resilient trading environment.
What You’ll Be Doing
Monitor fraud risk through the customer lifecycle to provide timely detection of emerging risk patterns
Own risk controls from end-to-end with a focus on continuous risk strategy optimization
Work with internal stakeholders in Product, Growth, Data Science and Engineering to develop and drive forward custom risk management strategies and techniques for different geographies
Use data to assess risk and make decisions impacting large segments of our customer population; effectively measure and assess associated tradeoffs using quantitative analysis
Development and implementation of risk monitoring and feedback loop framework to focus on risk decision optimization
Manage your strategy dashboard by tracking all your strategies data metrics
What We Look For In You
7+ years of experience (with Bachelor degree) or 5+ years of experience (with Master degree) in Risk Management policies and strategies, preferably in Crypto, Fintech, or Payments.
Deep understanding of fraud risk management and strategy in multiple fraud areas.
Understand concepts of data modeling, machine learning, and statistical analysis techniques
Excellent written and verbal communications skills in English; ability to translate strategy into clear and actionable plans for product development, engineering, design and marketing
Proficient in tools such as SQL, risk rule writing engines
Excellent analytical and problem-solving skills
Understanding of blockchain analytics and/or fraud trends within the cryptocurrency ecosystem would be a plus
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-WWW
#LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
As a Security Analyst at Checkout.com http://Checkout.com, you are a frontline defender of our global financial ecosystem. Joining our high-velocity 24/7 Security Operations Center (SOC), you won’t just watch dashboards—you will actively hunt, triage, and neutralize threats in real-time. This is a high-impact role where you’ll leverage a world-class security stack to protect millions of transactions and ensure the integrity of our global fintech platform.
Key Responsibilities
- Proactive monitoring using Azure Sentinel (SIEM)
- End to end support for Security incident
- Utilise Wiz and Qualtys to identify misconfiguration and vulnerabilities
- Stay ahead of the curve by analyzing threat feeds and adapting our defenses against emerging fintech-specific attack vectors
- Manage and optimize SentinelOne to ensure total visibility and protection across our organisation
- Audit and secure access patterns within Okta and Active Directory, enforcing a Zero Trust philosophy
- Support PCI DSS and SOC2 audits by maintaining rigorous evidence collection and control validation.
- Analyze traffic patterns in Netskope to detect data exfiltration or anomalous user behavior.
- Provide 24/7 security coverage on a rotational shift basis, including weekends and holidays, to ensure continuous monitoring of the environment.
- Act as the first point of contact during assigned shifts, escalating high-priority incidents promptly.
Skills & Experience Required
- Experience: 2+ years in a Security Analyst or similar role, preferably within a tech or fintech environment.
- Technical Skills: Hands-on experience with SIEM tools (e.g., Azure Sentinel), endpoint protection platforms, and vulnerability scanners.
- Cloud Knowledge: Familiarity with cloud platforms like AWS, including basic understanding of cloud security best practices.
- Networking: Basic understanding of network security concepts, including firewall configurations and IDS/IPS monitoring.
- Compliance Knowledge: Awareness of PCI DSS and its relevance to security operations.
- Incident Response: Understanding of incident response processes, including containment, eradication, and recovery.
- Certifications: Relevant certifications such as CompTIA Security+, CEH, or GIAC are a plus.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Intellias
Meet your recruiter
Jeison Arturo Rios Castano
jeison.rioscastano@intellias.com
https://www.linkedin.com...
Vacancy details
Software Engineering
Java Engineer
Principal
Colombia
Remote
APPLY NOW
REFER A FRIEND
Drivers of change, it’s your time to pave new ways. Intellias, a leading software provider in the automotive industry, invites you to develop the future of driving. Join the team and create products used by millions of people in the world.
What project we have for you
Intellias is partnering with a Fortune 100, Midwest-based industrial manufacturer to modernize and expand a suite of cloud-based services and data products used by a global network of dealers, enterprise customers, and internal business units. Our cross-functional teams deliver scalable APIs, event-driven services, and analytics pipelines that power quoting, ordering, asset telemetry, diagnostics, and lifecycle support for heavy equipment in the field.
What you will do
Design, develop, and maintain scalable Spring Boot-based microservices in a distributed architecture
Build and operate event-driven data processing pipelines, including ingestion, transformation, and enrichment of streaming data
Work extensively with complex datasets, focusing on data analysis, transformation, validation, and optimization
Develop and maintain advanced SQL queries and data workflows to support business and platform requirements
Collaborate closely with data engineering, analytics, and business stakeholders to understand and solve complex data challenges
Contribute to data warehousing and analytics initiatives, including Snowflake-based solutions where applicable
Develop and maintain robust APIs for internal and external consumers
Work with AWS cloud services to design and support reliable, scalable backend systems
Design, optimize, and maintain PostgreSQL and DynamoDB schemas, ensuring performance and data integrity
Implement and maintain automated testing strategies (unit and integration)
Contribute to and maintain GitHub Actions pipelines
Ensure system reliability through monitoring, logging, and observability best practices
Collaborate effectively in a distributed team, communicating progress, risks, and dependencies
Take ownership of features end-to-end, from design through deployment and production support
What you need for this
Mandatory
9+ years of experience designing, developing, deploying, and maintaining backend services and distributed systems in production using Java 21, Spring Boot 3.x, and Docker
5+ years of hands-on experience with AWS core services and cloud-native application development.
4+ years of experience designing and operating event-driven distributed systems using technologies such as Kafka, AWS Kinesis, or equivalent messaging platforms.
Strong experience with microservices, MVC, and event-driven architectures
Strong experience with JPA / Hibernate
Strong database design skills with PostgreSQL (advanced SQL) and DynamoDB, including schema design, optimization, and performance tuning
Solid test automation experience using JUnit and Cucumber
Hands-on experience with GitHub Actions and/or similar CI/CD tools
Strong ownership and self-management in a fast-paced Agile environment, with the ability to independently deliver end-to-end solutions, resolve blockers, and communicate effectively in English
Ability to provide full overlap with US Central Time (CT) on business days
On-call support: Willingness to provide off-hours or weekend production support when required
Nice to Have
Advanced SQL expertise, including designing, writing, optimizing, and troubleshooting complex analytical queries against large and complex datasets.
Experience processing, enriching, or analyzing event and telemetry data at scale.
Experience with AWS CloudFormation.
Experience with jOOQ and Flyway.
Experience with BigQuery or Databricks.
Experience with Spring Cloud.
Experience working with geospatial data (PostGIS).
Experience supporting large-scale data platforms, reporting systems, or business analytics products.
Experience working with distributed data processing or data pipeline technologies.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
AWS
ETL
Java
RESTful
SpringBoot
Location: Home-based, Mauritius
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Are you ready to be at the heart of a global fintech leader?
Checkout.com http://Checkout.com is seeking a forward-thinking and technically curious Operations Center Engineer I to join our cutting-edge Global Operations Center. This is not your typical support role. You will be a vital part of the team that ensures the stability, performance, and security of the core infrastructure that powers our global platform.
Forget waiting for things to break. As an Operations Center Engineer, you will proactively monitor our complex hybrid environment, identify potential issues before they impact our services, and contribute to the automation that keeps us running at peak performance. You will gain hands-on experience with industry-leading technologies like AWS, Cisco networking, and Terraform, making a tangible impact on a global scale. If you are a problem-solver with a passion for cloud and infrastructure technologies, we want you on our team.
What You Will Be Doing:
- Proactive Monitoring & Incident Management: Serve as a first responder for alerts from our sophisticated monitoring systems, analyzing and troubleshooting issues across our cloud (AWS) and on-premise (Cisco) infrastructure.
- Infrastructure Operations: Take ownership of incidents, working with senior engineers to resolve complex technical issues and prevent recurrence.
- Automation & Efficiency: Utilize and contribute to our Infrastructure-as-Code practices, with opportunities to work with tools like Terraform to automate responses and deployments.
- Collaborative Problem-Solving: Work closely with Engineering, Security, and Application Support teams to ensure swift resolution of any service-impacting events.
- Process Improvement: Adhere to and help refine our ITSM and operational processes, ensuring we maintain the highest standards of service delivery and availability within our SLAs.
- Global Impact: Communicate effectively with stakeholders across the business during incidents and provide clear, concise updates.
About You:
- A degree in IT, Computer Science, Engineering, or a related field is a strong asset.
- While we welcome promising fresh graduates, 1-2 years of experience in a Systems, Network, Security, or NOC role would be an advantage.
- Foundational knowledge of cloud technologies is essential; hands-on experience or certifications in AWS are highly desirable.
- Familiarity with Cisco environments is a plus.
- Exposure to or a strong desire to learn Infrastructure-as-Code principles and tools like Terraform.
- Familiarity with monitoring tools (e.g., Datadog, Grafana, Prometheus, Nagios) and their role in a proactive operational environment.
- Excellent troubleshooting skills across Windows and Mac OS environments.
- A collaborative, can-do attitude with strong communication skills and the ability to perform under pressure.
- A deep-seated curiosity and eagerness to learn and grow in a fast-paced, global technology company.
- Flexibility to work on a 24/7 shift rotation, including weekends and public holidays, to ensure continuous global operations.
Join us at Checkout.com http://Checkout.com to build the future of commerce. If you are ready to launch your career in a forward-looking operational role and move beyond traditional support, apply now!
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote Roles - EMEA
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
OKX is hiring a Senior Compliance Officer to build and run our global derivatives trade and transaction reporting function. The function covers CFTC swap data reporting under Part 45, EU transaction reporting under MiFIR, EU derivatives reporting under EMIR, UK MiFIR and UK EMIR, and ASIC derivative transaction reporting across multiple OKX entities and a growing derivatives product set. These regimes have different scopes, reporting parties, data requirements and destinations. You will determine how they apply to OKX’s activities and help build a reliable process for meeting each obligation.
Most of the work is data and judgment: deciding what is reportable, by which entity, and to whom, then making sure the right trade and lifecycle data reaches the right swap data repository, trade repository, or regulator on time and reconciles to our trading records. You will own reporting scoping/eligibility, submission monitoring, and the controls that show our reports are complete, accurate, and timely.
This is a hands-on Compliance leadership role. You will work with Trading, Product, Engineering, Data, Legal, local Compliance teams and reporting providers, and you will lead regulatory change in this space. Responsibilities for source data, systems, submissions and remediation will be agreed across those teams; you will lead the compliance framework and stay close enough to the process to identify and proactively resolve problems. You will report to the Head of Markets and Product Compliance and support a central function that owns reporting interpretation, scoping, oversight, and remediation for every entity in scope.
What You’ll Be Doing
Interpret and apply derivatives and transaction reporting rules across global regimes, including CFTC Part 45, MiFIR Article 26, EMIR Article 9, UK MiFIR, UK EMIR, and the ASIC Derivative Transaction Rules (Reporting) 2024, exercising independent technical judgment, supported by Legal and outside counsel.
Own and maintain entity, product, and transaction-level reporting scoping and eligibility: which entity reports, which products and lifecycle events are in scope, which counterparty role triggers the obligation, and which repository or authority receives the report.
Oversee, support, and help maintain the daily reporting process. Monitor submissions against deadlines, including T+1 for MiFIR transaction reports, investigate rejections and breaks, and track each one to resolution.
Reconcile reported activity to trading records and repository data, and coordinate corrections and back-reporting with the teams that own the relevant systems and data.
Define and maintain the reporting data specification with Engineering and Data, including field-level mapping, reference data such as LEIs, UTIs, UPIs, and ISINs, and the validation rules applied before submission.
Build and run the control framework: completeness, accuracy, and timeliness checks, exception management, management information, and records that hold up to regulator and audit review.
Drive reporting readiness and remediation. Assess new derivatives products, new entities, and regulatory changes, identify control gaps, agree on owners and deadlines across Compliance, Operations, Product, and Engineering, and track delivery.
Escalate material issues. Assess the impact of reporting errors, escalate to senior management, and support notifications to regulators where required.
Manage relationships with swap data repositories, trade repositories, approved reporting mechanisms, and reporting vendors, including onboarding, testing, and service issues.
Hands-on leader. Build a small team, and coordinate with and train local compliance leads.
Support independent testing by Compliance Monitoring, Risk, and Internal Audit, and support regulator inquiries with complete, reproducible records.
What We Look For In You
A degree in finance, economics, law, data science, or computer science, or an equivalent professional qualification
7+ years in trade reporting, transaction reporting, or regulatory reporting at an exchange, broker, bank, trading firm, fintech, or digital asset platform
Deep working knowledge of at least two of the following regimes: CFTC swap data reporting, MiFIR transaction reporting, EMIR, UK MiFIR, UK EMIR, and ASIC derivative transaction reporting. Hands-on experience with both a US and a European regime is strongly preferred.
A sound understanding of derivatives trade lifecycles and the data needed to report executions, changes, terminations and, where applicable, valuations and collateral.
The ability to interrogate large datasets, investigate reporting breaks and explain clear requirements to engineers and other business partners. SQL or comparable data analysis skills are highly desirable.
Experience building or improving a reporting framework, including procedures, reconciliations, exception management and evidence that can withstand regulatory or audit scrutiny; this may include remediating historical reporting errors, including back-reporting.
The judgment to make proportionate risk decisions, escalate material issues and lead delivery across teams without relying on a single team to own every part of the reporting process.
Experience with digital asset derivatives, such as perpetual futures and options, and how they map to reporting product classifications
Nice to Haves
Experience leading a regulatory reporting change program, such as EMIR Refit, UK EMIR Refit, the CFTC reporting rewrite, or the ASIC 2024 rules.
Familiarity with ISO 20022 XML reporting formats.
Python or similar scripting for data validation, and experience with data warehouse tools such as Databricks.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
The Solutions Consultant Manager is the person who makes our GTM motion real on the ground. As an in-region leader directly managing a team of Solutions Consultants, you'll own your team's full commercial output—new logo, expansion, and renewals—and be accountable for both the results and the quality of execution that produces them.
This isn't a traditional pipeline-management role. The best SC Managers are coaches first: they know what a great first meeting looks like, can watch a live build and tell a rep exactly what to change, and build the operating rhythm and inspection cadence that makes consistent execution possible across the team. If you're a builder who loves developing people as much as winning deals—and you want to lead a regional team in a go-to-market model that's genuinely new—this is the role.
WHAT YOU'LL ACHIEVE
- Own the commercial performance of your team across new logo ARR, expansion ARR, and UBP outcomes—accountable for both the headline numbers and the quality of execution that drives them
- Coach SCs on the GTM builder motion: what great looks like in a first meeting (workflow diagnosis, current → future architecture), a second meeting (live build in Notion + value narrative), and through the full cycle to adoption hand-off
- Contribute to and participate in the regional operating cadence: weekly pipeline reviews, deal support sessions, call reviews against the motion quality rubric, and forecast calls with senior leadership
- Hire, onboard, and certify new SCs to the GTM builder motion—driving readiness from ramp through consistent execution, and managing performance with clarity when expectations aren't met
- Partner with the regional BDR manager on pipeline strategy, outbound targeting, and qualification standards to ensure the team's book of business is healthy and growing
- Partner with Outcomes leadership on adoption hand-offs, at-risk account management, and renewal strategy—owning the overall commercial arc for the region while collaborating on the execution that follows close
- Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down
SKILLS YOU'LL NEED TO BRING
- Track record as a quota-carrying B2B seller with direct experience in workflow design, live demos, or technical sales—you can coach the builder motion because you've run it yourself
- Frontline sales management experience: built an operating cadence, ran performance management, and developed talent from onboarding through consistent overperformance
- Strong coaching orientation: you can watch a demo or deal review and identify specifically what to change—not just whether the outcome was good, but why, and what the rep should do differently next time
- Commercial instincts at the team level: able to read pipeline health, identify risk early, and drive urgency across a team without micromanaging individual deals
- You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results.
NICE TO HAVES
- Experience selling or managing in a consumption or usage-based business where adoption signals matter as much as closed ARR
- Track record building high-performing regional teams from an early stage: hiring to profile, structured onboarding, certification, and performance management
- Experience in a shared account ownership model—able to navigate the SC/CSA hand-offs and hold the commercial arc across the full customer lifecycle
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Americas Remote
About
Customer.io
Over 9,000 companies, from scrappy startups to global brands, use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
Hi! I’m Lauren, Senior Manager of Customer Success at
Customer.io
. I’m looking for a
Senior Customer Success Manager, Strategic
to join our Americas team and own relationships with some of our largest customers. You’ll guide each account from onboarding through renewal, tie platform use to the business results your customers care about, and partner with Account Managers, Technical Support, Product, and Engineering along the way.
What we value
Customer outcomes first: you connect what a customer does in
Customer.io
to the goals their business is trying to reach
Ownership: you run your book of business, watch for risk early, and decide on next steps with confidence
Collaboration: you work with Account Managers, Technical Support, Product, and Engineering to get customers what they need
Curiosity about AI: you pick up new AI functionality quickly and bring it into your conversations with customers
Adaptability: you handle a varied, non-verticalized book and a fast pace of change with a steady head
What you’ll do
Manage a book of roughly 20 to 35 Strategic customers, each above $100k in ARR, guiding them through onboarding, adoption, and long-term success
Link platform use to measurable business outcomes, and track results such as renewal rate and growth dollars across your book
Partner with Account Managers to spot and qualify expansion opportunities, shape renewal strategy, and keep customer value aligned with revenue goals
Lead quarterly and executive business reviews, including onsite EBRs, and build mutual success plans with senior stakeholders
Build relationships with several stakeholders in each account, including leaders above the day-to-day decision maker
Read account risk closely, dig into the signals, and decide on the best next steps, including managing escalations
Talk through technical needs with users, then raise the conversation to strategic impact with executive sponsors and give recommendations that keep customers renewing year after year
Act as a bridge between Customer Success, Technical Support, Product, and Engineering, advocating for customers and bringing fresh perspectives to the CS org
What we’re looking for
Based in the U.S. or Canada, and open to travel
5+ years of enterprise CSM experience in SaaS, managing complex, strategic accounts
Hands-on commercial involvement in renewals, upsell, or expansion, with a clear grasp of gross retention and expansion drivers
Strategic, consultative skills: you can tie platform usage to business value and present that impact to executives through EBRs and partnership reviews
Comfort with APIs, integrations, and data models, enough to problem-solve at a high level without handing off every technical question
Influence across teams, with a track record of getting colleagues to focus on customer needs
Enthusiasm for AI and the urgency to keep learning new functionality as it ships
Bonus points!
Background in martech, CDPs, or messaging platforms
Spanish language skills
Experience running client onsites
Compensation & Benefits
We believe in transparency. Starting salary for this role is $130,000 base + 10% variable (or equivalent in local currency) depending on experience and subject to market rate adjustment.
In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Here's what you can expect from our hiring process:
30-minute video call with a Recruiter
45-minute video call with the Hiring Manager
60-minute Case Study Review with the Hiring Manager and potential team members
Final 30-minute video call with Leadership
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read, apply now.
Location: Singapore
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how enterprise software is sold and the Solutions Consultant is the cornerstone of that model. As a Mid-Market SC, you’ll own the full customer journey: from first meeting through workflow design, commercial close, workflow implementation, expansion & renewal planning. You are the single owner of your accounts, accountable for ensuring what you sell actually gets realized. You’ll build live in front of customers, translate workflow designs into commercial outcomes, and be a trusted partner with genuine continuity across the entire relationship. If you’re a builder who loves to sell—and you want to work at the intersection of AI, productivity, and enterprise—this is the role.
WHAT YOU'LL ACHIEVE
- Own the full customer lifecycle—new logo, expansion, and renewal—as the single account owner for your book of business, with responsibility for ensuring credits sold translate into credits consumed
- Design and build workflow solutions live with customers: the discovery is the demo, not the slide deck—you’ll run discovery, design current-to-future-state workflow architecture, and co-build in Notion with the customer
- Partner with BDRs on target account planning and co-own the outbound motion for your book, running direct outreach to priority stakeholders alongside BDR-sourced pipeline
- Navigate commercial sizing, proposal construction, procurement, legal, and security review to close deals with the right scope, credits, and implementation path
- Guide customers through early implementation with a clear adoption plan and handoff to Outcomes Architects for ongoing multi-workflow expansion
- Partner with Outcomes Architects (OA) on onboarding, adoption plans, expansion strategies, and renewal execution—owning the commercial arc while OAs drive day-to-day workflow adoption
SKILLS YOU'LL NEED TO BRING
- Experience selling technical products to technical buyers
- Technical fluency and genuine comfort building live in software—you can demo, co-design, and troubleshoot in front of a customer without a specialist in the room
- Strong discovery and qualification instincts, with the ability to map customer workflows and translate them into commercial outcomes and adoption plans
- Experience running complex, multi-stakeholder interactions including procurement, legal, and security review cycles
- You can own the room - you operate with agency and urgency to bring new ideas and workflows to our customers and present simple ways to solve complex problems
- You’re obsessed with AI, constantly building with the newest tools & learning new ways of working
NICE TO HAVES
- Full-cycle B2B software sales experience or solutions engineering experience with a consistent track record of exceeding quota across new logo acquisition and expansion motions
- Familiarity with usage-based or consumption-based pricing models and the ability to structure credit-based commercial proposals
- Prior experience selling to mid-market and enterprise accounts in productivity, collaboration, or workflow software
- Experience in a shared account ownership model, partnering with a post-sale or CS team as part of an integrated customer motion
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
headSeoul, South Korea
ГибридheadBerlin, Germany; Relocation - Relocation support to help you move to Berlin
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