Location: Paris; London
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a direct Business & Operations partner to our Solutions team, including Deployment Strategists and Applied AI Engineers. You will work closely with Solutions leadership to build & scale the operating system that powers value & operational excellence across pre-sales and post-sales activities.
You will translate our value vision into a scalable operating model by building automations, defining processes and ways of working, standing up KPIs and reporting, operationalising our internal ROI framework, feeding the feedback loop to capitalize on our successes, and embedding reusable value frameworks into customer engagements.
This role is critical to turning our go-to-market strategy into repeatable, AI-native action, aligning delivery quality, output per FTE, and customer satisfaction to improve the efficiency and impact of our Solutions organisation and accelerate the value Mistral delivers to customers.
WHAT YOU WILL DO
Operating System & Automation
- Build the secure-by-design operating system that links our tooling stack to the Solutions team’s needs, and design the internal tools & automations that raise output per FTE.
- Streamline Deployment Strategist operations across pre-sales scoping and delivery, compounding shared knowledge, templates, and reusable IP.
- Drive daily adoption of our AI layer throughout the Solutions team, productising internal work into reusable assets for the team.
Value Intelligence & ROI
- Operationalise the internal ROI framework per project / use case, defining and surfacing where we build value.
- Define the reporting layer and metric catalog (what we collect and surface) and build the dashboards that turn our data foundation into decisions and proof of value.
- Stand up the customer satisfaction measurement system (define, collect, surface) as a core input to value & operational excellence.
Processes, Ways of Working & Cross-Functional Collaboration
- Codify delivery playbooks, ways of working, and scaling programs end-to-end across the customer lifecycle
- Partner with Revenue Growth, People Growth, RevOps, CSMs and Product & Engineering to align the operating system with company strategy and fuel the flywheel.
- Ensure our operational processes are followed across geographies, embedding safety, security & compliance into our ways of working.
WHAT WE'RE LOOKING FOR
- 4+ years of experience in strategic operations, business operations, or a chief-of-staff role within technical sales or solutions engineering.
- Strong ability to bring structure to ambiguity and drive complex, cross-functional initiatives from strategy through execution.
- Proven track record in optimising processes, impacting business KPIs, and aligning resources with business priorities.
- Exceptional negotiation and diplomacy skills: ability to navigate complex stakeholder dynamics and align competing priorities.
- Hands-on, execution-focused mindset with a bias for action in ambiguous, fast-changing environments.
- Hands-on builder of internal tools and data workflows; comfortable turning manual processes into scalable systems.
- Strong analytical skills to design ROI and value frameworks, build reporting, and translate data into operational decisions.
- Technical acumen and AI fluency: understanding of AI implementation, use cases, and scaling challenges.
- Native-level fluency in English; additional European languages are a plus.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Paris; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Location: Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
About the role
You own the company's identity provider: who signs in, from where, with which factors, into which applications — and how that access is granted, reviewed, and revoked.
Microsoft Entra ID is the primary identity plane and the center of gravity for the role. Google Workspace, Cloud Identity, and Google Cloud IAM form a secondary domain. Microsoft 365 is in scope for tenant, licensing, and access administration.
You are the escalation point for identity incidents from operations, security, service desk, and application teams — expected to resolve them, not route them onward.
What you'll own
Microsoft Entra ID and Microsoft 365
– Users, dynamic and assigned groups, administrative units, directory roles, service principals, workload identities.
– Conditional Access design and rollout: named locations, client app and platform conditions, session controls, sign-in frequency, break-glass exclusions, report-only staging.
– Authentication methods policy and phishing-resistant factors.
– Application onboarding over SAML 2.0 (NameID, claims mapping, signing certificate rollover, encrypted assertions) and OIDC / OAuth 2.0 (authorization code with PKCE, client credentials, device code).
– App registrations: redirect URIs, permissions, admin consent workflow, secret and certificate lifecycle.
– SCIM 2.0 provisioning: attribute mappings, scoping filters, expression transformations, quarantined jobs, drift reconciliation.
– Tenant consent settings, OAuth grant review, remediation of over-permissioned and stale applications; defensible controls for SaaS without SSO or SCIM support.
– Joiner-mover-leaver as an automated pipeline: provisioning, group-based licensing, revocation with session and refresh token invalidation.
– Least privilege for admin access: scoped role assignments, RBAC, PIM, access reviews, entitlement management access packages.
– Service account and workload identity governance: ownership, credential rotation, permission scoping, decommissioning.
– Microsoft 365 tenant settings, licensing, admin roles; access and permission issues in Exchange Online, SharePoint Online, Power Platform.
– Diagnostics from sign-in, audit, and provisioning logs, with diagnostic settings routed to Log Analytics and KQL queries.
– Cross-tenant access settings and B2B external collaboration.
Automation
– PowerShell tooling on the Microsoft Graph PowerShell SDK and Graph REST API: lifecycle, licensing, access reporting, recertification.
– Google-side automation through the Admin SDK Directory API, Cloud Identity API, and gcloud.
– Scheduled and event-driven workflows in Azure Automation Runbooks, Azure Logic Apps, or Power Automate.
– Unattended execution on managed identities and narrowly scoped app registrations, with credential rotation, structured logging, error handling, and retries.
– Automation treated as production code: version control, peer review, documented rollback.
What you'll bring
We care about what you can do, not which products appear on your CV. Concretely, you can:
– Decode a SAML assertion or JWT and pinpoint the failure — audience mismatch, NameID format, expired signing certificate, missing claim — without escalating to the vendor.
– Diagnose a failing SCIM job and tell scoping from attribute mapping, transformation expressions, or target schema.
– Replace a manual lifecycle process with automation that logs, retries, and can be handed to someone else to run.
Experience we expect
– 3+ years administering Microsoft Entra ID in production as a primary responsibility.
– Microsoft 365 tenant: settings, licensing, admin roles, Service Health
– Exchange Online: mailbox permissions, groups, mail flow, SPF/DKIM/DMARC
– Microsoft Defender: threat policies, quarantine, message trace
– Power Platform: environments, DLP connector policies, maker access
– PowerShell: Exchange Online module, Microsoft Graph SDK
– Enterprise applications, app registrations, consent and permission models, automated provisioning.
– Azure Automation Runbooks, Azure Logic Apps, Power Automate, or comparable platforms.
– Least privilege, secure administration, change management, and the discipline to leave configurations documented.
– Written and spoken English at B2 or higher.
Nice to haves
– SC-300, MS-102, or SC-401 — or equivalent demonstrable expertise.
– Microsoft Entra ID Governance: entitlement management, lifecycle workflows, Privileged Identity Management.
– Microsoft Purview (DLP, retention, eDiscovery), Microsoft Defender for Cloud Apps, or Microsoft Sentinel.
– Google Cloud IAM: projects, roles and policies, service accounts, API access, OAuth credentials.
– Google Cloud workload identity federation, custom roles, organization policy constraints.
– Git, CI/CD practices, Pester, Bicep, or Terraform.
– Access evidence for SOC 2, ISO 27001, or comparable audit cycles.
#
LI
-RK1
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Your responsibilities will include:
Develop and maintain Python-based API integrations between our HR information system (HRIS) and business systems, including finance, travel, expense management, and recruiting platforms.
Build and maintain cloud-native services, web applications, and containerized workloads on Microsoft Azure.
Implement automation for system workflows, onboarding/offboarding, access-related processes, and data synchronization.
Create and maintain deployment pipelines and Infrastructure-as-Code with Terraform.
Own integrations through implementation, testing, deployment, and production support; respond to alerts and troubleshoot issues across APIs, Azure services, and data sources within agreed SLAs.
Implement safeguards for sensitive employee data, including validation, audit trails, and controls around mass changes.
Work with business stakeholders to clarify requirements and maintain technical documentation as part of each change.
We expect you to have:
3+ years of integration or backend development experience, including hands-on experience deploying and supporting production workloads in Microsoft Azure.
Practical experience with Azure compute and integration services. Our stack includes Azure Functions, App Service, Container Apps, Container Instances, Service Bus, and API Management.
Practical Python development skills, including maintaining and debugging existing services and automations.
Experience integrating REST APIs, webhooks, and Microsoft Graph API, with an understanding of pagination, rate limits, retries, and idempotency.
Experience working with CI/CD pipelines and Terraform for Azure deployments.
Good understanding of OAuth 2.0, Microsoft Entra ID, and managed identities for secure authentication and service-to-service access.
Experience designing and working with relational databases (PostgreSQL, MSSQL, etc.).
Experience with automated testing and diagnosing production issues through logs, monitoring, and alerts.
It will be an added bonus if you have:
Experience integrating HRIS or other business systems, such as ERP, expense management, or recruiting platforms.
Azure certifications (AZ-204, AZ-900, AZ-104).
Hands-on experience with Application Insights and Log Analytics.
Experience using AI-assisted development tools, with the ability to critically evaluate their output.
#LI-RK1
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Summary:
Location
: Amsterdam
Duration
: 3-6 months
Start date
: January 2027
Compensation
: Paid
Eligibility
: Current University student (Computer Science or related field), Recent Graduate or Early Career specialist
Work authorization
: Permitted to work in the job’s location
Why work at Nebius
Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field.
Your responsibilities will include
Operation:
assist in day-to-day SRE operations tasks
Project work:
execute tasks from the backlog
together or instead: work on small and well-defined SRE project from backlog
create tests for their changes/project (if applicable)
write technical documentation about their work
track and update Jira tasks according to their progress
Learning and growth:
actively study system fundamentals: Linux ( networking, cgroups, ebpf, etc.)
learn internal tools, workflows and operational standards
learn container and platform fundamentals: Kubernetes (core architecture and networking), Helm, Terraform
learn configuration management and automation basics
What we expect you to have
demonstrate strong interest and foundational knowledge in cloud providers, operations, networking, hardware, and software
programming experience in any of Python, Go, C++ or Java
basic understanding of the Network (ethernet, ip, tcp/udp, routing fundamentals)
familiarity with Git
basic understanding of containers, Kubernetes and Gitops approach
What we offer
Mentorship from experienced AI, ML, and cloud infrastructure professionals
Hands-on experience with real customer workloads and production systems
Opportunities for professional growth within Nebius
Opportunity to be considered for a full-time role after the Early Talent Program
We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us!
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Tel Aviv, Israel
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius
is looking for a Security Risk
Lead
to strengthen security risk management across our global AI cloud infrastructure, products, business operations, and strategic programs.
This is a senior, hands-on individual-contributor role with end-to-end ownership of security risk assessments, the security risk register, remediation tracking, risk acceptance, and risk reporting. The successful candidate will work closely with engineering, cloud infrastructure, product, security, compliance, legal, and business teams to ensure that material risks are
identified
early, assessed consistently, and driven toward clear treatment decisions.
The role requires strong judgment, technical understanding, and the ability to influence stakeholders without relying on formal authority.
Your responsibilities will include
Risk Assessment
Lead security risk assessments for infrastructure, cloud environments, products, applications, business processes, and major technology changes.
Conduct risk assessments for new initiatives, systems, and significant changes, including supporting M&A-related risk assessment work alongside the due diligence team.
Evaluate the design and effectiveness of controls and identify residual risk following mitigation.
Identify emerging and systemic risks that may affect multiple services, regions, or business functions.
Risk Register & Tracking
Maintain the security risk register: log new risks, update status, track owners, and follow items through to remediation or formal risk acceptance.
Support the ongoing refinement of Nebius's risk assessment and risk register processes, contributing improvements as the practice matures.
Coordinate with other GRC functions on findings and gap assessments that carry risk implications, and independently determine whether a given finding warrants a risk register entry.
Metrics & Reporting
Maintain and improve security risk assessment, scoring, prioritization, and acceptance processes.
Define and monitor meaningful Key Risk Indicators and risk trends.
Translate complex technical risks into clear business impact for senior leadership and governance forums.
Prepare risk reporting that supports security posture reviews, strategic decision-making, and Board-level reporting.
Support auditors, customers, and internal stakeholders on security risk management matters.
Cross-Functional Coordination
Work closely with other GRC functions to ensure risk assessments reflect current operating reality.
Partner with engineering and business stakeholders to embed risk thinking into day-to-day decisions, building trust through clear, practical communication rather than formal authority.
Build trusted relationships with risk and remediation owners while maintaining independent and objective judgment.
We expect you to have
5-8 years of experience in security risk management, IT risk, GRC, or a closely related discipline.
Hands-on experience running risk assessments and maintaining a risk register, including driving items through to remediation or formal risk acceptance.
Solid understanding of risk scoring and prioritization approaches, and the judgment to apply them consistently and defensibly.
Ability to define and track meaningful risk metrics/KRIs for leadership reporting.
Strong organizational and analytical skills, with the ability to manage multiple concurrent risk items without losing accuracy or follow-through.
Strong communication and stakeholder management skills; comfortable working across security, compliance, engineering, and business teams.
Familiarity with cloud infrastructure and technology environments is an advantage.
Relevant certifications (e.g., CRISC, CISSP) are an advantage, not a requirement.
Bachelor's degree in information security, computer science, engineering, or a related field preferred; equivalent practical experience will be considered.
Excellent written and verbal communication skills in English.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
As a Software Engineer Intern, Agent, you'll work directly on production AI agents for Sierra's customers. You'll gain hands-on experience contributing to the design and development of AI agents, shipping features, and learning from real-world use cases at scale. If you're hungry to shape and learn from the most important technological wave in history, come build at Sierra.
WHAT YOU'LL BRING
- Pursuing a bachelor's or master's degree in computer science or a related field
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER
- Experience building or deploying AI/LLM systems in production
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
INTERN QUALIFICATIONS
- The intern program is open to students graduating December 2027 - June 2028
- Note: The full benefits listed below are available only to full-time employees. Interns are eligible for a monthly stipend for health insurance, daily lunch, and, of course, free alphorn lessons.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Paris; Amsterdam; Linz; Munich; London; Berlin
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
Mistral is looking for AI Scientists with deep expertise in engineering sciences and machine learning to push the frontier of AI-accelerated simulation. Within AI4Engineering Science, you will research and train foundational physics models which are substantially more capable than what exists today and can be fine-tuned for downstream applications by both customers and internal teams.
You will work across the full research stack: curating high-fidelity simulation datasets, designing and training novel model architectures, and rigorously evaluating them against real engineering validation standards.
Working closely with the broader research organization, you'll ensure the foundation models you build are general enough to become the backbone of many downstream products, not just a single point solution.
This role builds on a strong, world-class foundation, and the goal is to take it further. You'll work one vertical at a time toward foundation models that genuinely transfer and fine-tune across engineering tasks, with high-quality simulation data pipelines, physics-based evaluation, and uncertainty / out-of-distribution estimation as first-class concerns. There's no inherited playbook for most of what's left to do: you'll help define the architectures, training strategies, and validation standards the team builds on, not just extend an existing one.
WHAT YOU WILL DO
- Research and train novel foundation models for physics simulation, pushing past today's state of the art in accuracy, generalization, and scale
- Design and run large-scale simulation campaigns using domain-specific solvers to build the high-fidelity datasets foundational physics models need
- Investigate architectures and training strategies (e.g. multi-fidelity training, pretraining objectives, scaling behavior) that let a single foundation model transfer and fine-tune well across diverse engineering tasks
- Rigorously evaluate model coverage, accuracy, and robustness against industry validation standards, and diagnose failure modes arising from data gaps or architecture limitations
- Stay on top of the latest developments in the scientific community and contribute to Mistral's standing at the frontier of AI-for-engineering research
WHAT WE'RE LOOKING FOR
- PhD or Master's in CS/AI or an engineering science: Mechanical Engineering, Electrical Engineering, Computational Fluid Dynamics, Structural Mechanics, EDA, Semiconductor Engineering, or a related field
- Strong, hands-on machine learning expertise with a deep understanding of model architectures, training dynamics, and evaluation methodology is core to this role
- You have developed ML methods for simulation or surrogate modelling
- You write clean, readable Python code and are comfortable in Linux/HPC environments
- Fluent English with excellent communication skills, able to explain technical simulation and ML concepts to both engineering and non-technical audiences
- Self-directed, you don't need detailed roadmaps to make progress
- Low-ego, collaborative, and eager to learn at the intersection of simulation and ML
- Demonstrated success through industrial projects, academic work, or personal projects
IT WOULD BE GREAT IF YOU
- Have industrial or academic experience with simulation solvers (e.g. OpenFOAM, LS-DYNA, ANSYS, COMSOL, Abaqus, Fluent, STAR-CCM+, PowerFlow, NekRS, Tau/CODA, JAX-Fluids, or equivalent; Cadence/Synopsys/Siemens EDA or equivalent)
- Have experience automating large-scale simulation campaigns on HPC clusters
- Have contributed to a large open-source or industry codebase
- Have publications in engineering or ML venues (AIAA, ASME, JFM, NeurIPS, ICLR, etc.)
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris; Palo Alto; Amsterdam; Linz; Munich; London; Berlin
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE TEAM
You will join the AI4Engineering Science team, the Mistral research group that builds the data and evaluation infrastructure and owns the SFT/RL processes for AI4Engineering that teach our frontier LLMs to do real engineering work. The agentic engineering group works alongside the Physics AI research in the wider Science organisation.
This seat sits in the agentic CAD stream. Together with the Solutions and Applied teams, the group carries this work into customer projects with industrial partners in automotive, aerospace, semiconductors, and beyond.
THE ROLE
Mistral is looking for an AI Scientist with deep machine learning expertise and hands-on CAD experience to expand what our agentic tools can do for computer-aided design. Your focus is a single mission: teaching Mistral's LLMs to generate, analyze, and modify CAD designs the way an expert design engineer would.
Your core work is building the pre- and post-training data for Mistral's LLMs to reason about and execute real CAD tasks: text-to-CAD and image-to-CAD generation from technical drawings, geometric analysis and QA of CAD parts, and modification of existing designs. Because Mistral trains its own frontier LLMs, the data and verifiers you design ship directly into models you can hold - a rare position, and the core of the job.
Alongside this, you will help shape the agent architectures and harnesses that let these models operate reliably inside multi-step CAD workflows, driving CAD tools through APIs or computer use across the whole design loop.
This is early-stage work, and that's the point: you are joining at the foundation, shaping the data, verifiers, and agent scaffolding that decide whether these systems become reliable or stay demo-grade. There is no inherited playbook; you will help define what good looks like, and your work will set the direction the CAD stream builds on rather than extend an existing one.
WHAT YOU WILL DO
- Design pretraining, SFT, and RL data for CAD tasks: text-to-CAD and image-to-CAD generation from technical drawings, geometric analysis and QA of CAD parts, and design modification
- Define verifiers and evaluation criteria that capture what "correct" and "high-quality" actually mean for CAD tasks
- Scale the data pipelines that produce agentic CAD training traces
- Design and improve agent architectures and harnesses: how models plan, call CAD tools via API or computer use, recover from errors, and chain steps together across long-horizon design workflows
- Build and maintain CAD evaluation benchmarks and diagnostic tooling, from parametric CAD and drawing-to-3D benchmarks to industrial evaluations, identifying where models fail and tracing those failures back to gaps in data, reward design, or agent scaffolding
- Collaborate with CAD domain experts and the CAE and EDA streams (and the science and solutions teams more broadly) to identify which CAD workflows are highest-value to target next
- Contribute to Mistral's broader pre- and post-training research, sharing findings and methodology across the science organization
WHAT WE'RE LOOKING FOR
- Deep, hands-on machine learning expertise, particularly LLM development: you have built LLM training pipelines (SFT, RL, fine-tuning, GRPO), demonstrated in publications or shipped systems rather than CV claims
- Demonstrated hands-on CAD experience: you have designed, scripted, or automated real CAD workflows in tools such as SolidWorks, CATIA, Siemens NX, FreeCAD, or CADQuery, ideally with CAD-kernel grounding (OpenCASCADE, build123d)
- Fluent English with excellent communication skills: you can explain technical ML and CAD concepts to both engineering and non-technical audiences
- You write clean, readable Python code and are comfortable in Linux/HPC environments
- Self-directed: you do not need detailed roadmaps to make progress
- Low-ego, collaborative, and eager to learn at the intersection of CAD and ML
It would be great if you:
- Have experience building or fine-tuning agentic systems (tool use, multi-step planning, agent orchestration frameworks)
- Have experience with reward modeling, RLHF/RLAIF/RLVR, or preference-based training
- Have first-author publications or open-source benchmark work in agentic CAD or CAD-ML, such as CAD generation benchmarks or RL/GRPO fine-tuning of vision-language models for CAD
- Have contributed to a large open-source or industry codebase
- Have publications in engineering and ML venues (NeurIPS, ICLR, ICCV, SIGGRAPH, JFM, AIAA, etc.)
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Chicago, IL, USA
About the role
Chime's Financial Crimes team protects millions of members from money laundering, fraud, and the organized networks that target consumer financial platforms. We work in a bank-partner model: we run detection and investigation, and we escalate unusual activity to our bank partners, who hold the filing obligation. That means our written work product is read by outside parties, and the quality bar is correspondingly high.
This is a senior individual contributor role. You will set the standard for how financial crime work is done here rather than working a queue — defining what good looks like, raising the ceiling for the analysts you lead, and owning the hardest problems on the team end to end.
In this role, you can expect to
Operate with minimal direction on problems that arrive ambiguous, and you define the approach rather than waiting for one.
Set the quality standard others calibrate to with defensible judgement calls.
Move work across team boundaries without formal authority, and you are trusted to represent Financial Crimes to partners outside the function.
Raise the ceiling of the people around you — through calibration, coaching, documentation, and the examples you set in your own casework.
Improve the system, not just the case. Every hard investigation should leave behind something reusable: a control, a procedure, a detection change, or a documented typology.
What you will own:
Vendor Management.
You will lead, and support, a team of analysts.
Vendor team quality.
You sample operations work, run calibration with partners, keep apprised of quality assurance trends, and hold quality and productivity expectations where they belong.
Risk trend analysis.
You understand AML and Fraud risks well enough to follow the pattern of unusual activity across accounts, devices, funding sources, counterparties, and behavioral patterns, and you can show the shape of a network in a way a non-investigator understands.
Typology development.
You document new and evolving schemes, make them teachable to the wider team, identify if opportunities in coverage are needed, and own the creation of coverage with partners as appropriate.
Operational rollout of new coverage.
When a new typology or scenario goes live, you design how it will be worked — routing, procedure, evidence standard, and quality checks — before the first alert lands.
Procedures and documentation.
You own the SOPs for your area and keep them in a state where a third party could read them cold and understand what we do and why.
Audit and exam readiness.
You prepare the operational side for internal audit, independent testing, and bank partner reviews, and you own remediation of findings assigned to operations through to closure.
To thrive in this role, you have
7+ years in financial crime, fraud, or risk investigations at a bank, fintech, payments company, or comparable regulated environment.
Working command of BSA, the USA PATRIOT Act, OFAC requirements, and unusual/suspicious activity reporting standards — enough to explain not just the rule but why it exists.
Deep experience across the transaction monitoring alert lifecycle at real volume, including the operational tradeoffs that come with it.
Real typology depth across both money laundering and fraud — mule and money movement networks, first-party fraud, synthetic and stolen identity, scams and social engineering, elder financial exploitation, etc.
Hands-on involvement in scenario tuning or threshold work alongside data or risk partners, with an understanding of what changing a threshold actually costs.
Experience overseeing vendor or outsourced investigation teams.
Judgment under volume. You can distinguish the case that deserves forty hours from the one that deserves forty minutes.
Comfort with sustained ambiguity. You will spend real time on hypotheses that do not pan out, and you need the judgment to know when to stop.
Advanced SQL, and fluency with graph or link analysis tooling for mapping relationships at scale.
CAMS, CFE, or equivalent certification preferred.
#LI-Onsite #LI-BE1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$139,000
—
$193,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Paris; Amsterdam; Singapore; London; Lausanne
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ROLE SUMMARY
As a Research Engineer on Forge, you will turn real customer requirements into reliable training and deployment workflows. You’ll work end‑to‑end across model adaptation and post‑training (CPT/SFT/RL/distillation), evaluation, data, and infrastructure. The role bridges research experimentation and production constraints.
This role sits in Applied Science, with direct impact on client outcomes. You’ll collaborate closely with scientists, engineers, product, and customer‑facing teams to ensure Forge projects ship, are maintainable, and can be trusted by others.
Interview focus can vary (algorithms, infrastructure, evals, or data). You don’t need to match every bullet below to apply.
WHAT YOU WILL DO
- Build and improve post‑training and evaluation workflows (CPT/SFT/RL/distillation), turning prototypes into repeatable Forge “recipes”.
- Develop tools and pipelines for synthetic data generation, data curation, training, evaluation, and deployment.
- Debug and harden large‑scale ML systems: distributed training, scheduling/execution, checkpointing, observability, and reproducibility.
- Improve the Forge codebase via clear APIs, tests, documentation, and maintainable abstractions.
- Push the frontier of our RL training stack (e.g., high-throughput async rollout and scalable post‑training systems at frontier-model scale)
- Make sure Forge deployment is seamless and adaptable to a diversity of clients (hardware access, software stack, cloud and on-premises, …)
- Partner with researchers and infrastructure engineers to translate bottlenecks into concrete system improvements.
ABOUT YOU
- Strong Python engineering skills and experience working in large codebases (testing, code review, CI, operational ownership).
- Hands‑on experience with PyTorch, JAX, or similar.
- Strong systems and infrastructure fundamentals.
- Experience with LLM training or post‑training: fine‑tuning, RL, distillation, evaluation, and/or data pipelines.
- Excellent debugging skills in ambiguous systems (distributed jobs, data issues, quality regressions, infra failures).
- Clear communication with technical and non‑technical stakeholders.
- High agency, low ego, and comfort in fast‑moving, under‑specified environments.
NICE TO HAVE
- Distributed training experience (FSDP, DeepSpeed, Megatron, etc.).
- Cluster/orchestration experience (SLURM, Ray, Kubernetes, Kueue, Karpenter, Skypilot, etc.).
- Experience building reliable ML infrastructure, evaluation systems, or large‑scale data processing pipelines.
- Research experience in LLMs, agents, multimodal models, reasoning, code, or domain adaptation.
- Open‑source contributions, publications, or widely used internal tooling.
- Experience training multi‑billion‑parameter models (pre‑training or RL). Experience training on petabyte- and exabyte-scale datasets.
- Ability to identify bottlenecks across the stack and drive improvements from first principles.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Goma, DRC
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About GiveDirectly in the DRC
GiveDirectly DRC was established in 2018 to enable cash transfers to poor and rural populations via mobile phones, thereby promoting food security, poverty reduction, and financial inclusion. We aimed to demonstrate the operational feasibility and cost-effectiveness of transferring large volumes of money digitally in one of the world's least developed countries. Since its inception four years ago, GiveDirectly DRC has used mobile phones to transfer over $14 million to more than 65,000 beneficiaries in four provinces: South Kivu, North Kivu, Ituri, and Kinshasa.
GiveDirectly's activities in the DRC have expanded to include, among other things: compelling proofs of concept for mobile-based cash transfers; and the implementation of innovative technologies to target disadvantaged urban populations in Kinshasa, in collaboration with the DRC's social protection agency, the DRC Social Fund. The delivery of contactless cash to beneficiaries in Beni and Bunia affected by the economic consequences of COVID-19. You will be joining Give Directly DRC at an exciting time in its history, as we are establishing and hope to launch several new programs and strengthen our partnership with the DRC government.
About the Role
As Senior Manager, Operations (DRC), you'll build and lead the operational backbone behind GiveDirectly's programs in the country. You'll direct the support services team end-to-end — HR, logistics, procurement, and administration — while managing a team of managers. You'll design a procurement strategy that keeps goods and services flowing efficiently and reliably across provinces, own fleet and logistics management as the program scales, and manage the operational budget with an eye for efficiency. You'll also support the Country Director on HR strategy — recruitment, training, and performance — and design the systems needed for a much larger footprint across provinces, from procurement to digital tools that improve scalability.
This is a role for someone who can build systems as readily as they can lead people, and who's energized by both strategic design and the operational details that make it real on the ground.
What You’ll Do:
Lead the DRC support services team end-to-end — HR, logistics, procurement, administration, and office management — including direct oversight of managers
Develop and drive a procurement strategy ensuring efficient, compliant, and resilient sourcing across provinces, and own fleet and logistics management as the program scales
Manage the operational budget, forecasting and driving efficiency across procurement, logistics, and administrative spend
Support the Country Director on HR strategy — recruitment, training, performance management, and talent density — through oversight of the HR function
Design systems and processes to support a much larger footprint across provinces, anticipating future needs and identifying AI and digital opportunities to improve scalability
Coach and develop support services managers to build operational excellence beyond individual contribution
Maintain a compliance and operational risk register, and lead internal spot checks, audit preparedness, and action plans in partnership with Finance and Internal Audit
Own donor reporting, budget tracking, and donor visit coordination, and serve as the primary point of contact between the Country Office and GSS on operational and compliance matters
Own the Operational Knowledge Base and lead onboarding, training, and localization of materials as the team grows
Requirements:
Bachelor’s degree in a relevant field (management, administration, finance, or related); a master's degree is an asset
Minimum 6 years of experience in operations management, with a track record of transforming informal systems into structured, compliant, and scalable ones, including direct oversight of managers
Strong financial and budget management skills, with experience managing an operational budget
Proven experience maintaining a risk register and working closely with internal/external audit functions
Experience developing and coaching managers, with comfort delegating execution while retaining accountability for results
Strong digital fluency, with experience using and training teams on multiple platforms (Google Suite, Salesforce, Asana, Guru, Slack)
Familiarity with international NGO standards and donor compliance frameworks
Experience navigating the DRC's complex legal environment, including labor law and immigration requirements
Strong alignment with
GiveDirectly's values
Excellent written and oral communication skills, including ability to communicate fluently in English and French with high level stakeholders
Professional proficiency in French and English required; knowledge of Congolese Swahili and/or Lingala is an asset
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
Base Salary:
$94,500
Bonus at Target Performance:
10% (~$9,450, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $11,057 in 2025)
Estimated Total Compensation at Target: $103,950+
This role is onsite in Goma, DRC. We welcome candidates based in the DRC as well as those willing to relocate to be based in the DRC.
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Goma, DRC
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About GiveDirectly in the DRC
GiveDirectly DRC was established in 2018 to enable cash transfers to poor and rural populations via mobile phones, thereby promoting food security, poverty reduction, and financial inclusion. We aimed to demonstrate the operational feasibility and cost-effectiveness of transferring large volumes of money digitally in one of the world's least developed countries. Since its inception four years ago, GiveDirectly DRC has used mobile phones to transfer over $14 million to more than 65,000 beneficiaries in four provinces: South Kivu, North Kivu, Ituri, and Kinshasa.
GiveDirectly's activities in the DRC have expanded to include, among other things: compelling proofs of concept for mobile-based cash transfers; and the implementation of innovative technologies to target disadvantaged urban populations in Kinshasa, in collaboration with the DRC's social protection agency, the DRC Social Fund. The delivery of contactless cash to beneficiaries in Beni and Bunia affected by the economic consequences of COVID-19. You will be joining Give Directly DRC at an exciting time in its history, as we are establishing and hope to launch several new programs and strengthen our partnership with the DRC government.
About the Role
As Senior Manager, Programs (DRC), you'll help bring GiveDirectly's programs in the Democratic Republic of Congo to life — owning their end-to-end execution, from operational design to on-the-ground delivery. You'll blend strategic thinking with hands-on problem-solving: designing systems that work, catching risks before they escalate, and using data to drive continuous improvement. You'll also lead people, managing a team of managers and field staff, while partnering closely with the Program Director and Country Director to shape what comes next. It's a role for someone who's energized by both the big picture and the operational details that make it real.
What You’ll Do:
Develop detailed project management plans for all our programs and drive them through successful end-to-end execution
Design operational models for new programs — including targeting, payments, and customer service — and define, monitor, and report on key operational and efficiency indicators
Identify operational vulnerabilities, such as fraud or reputational risk, and implement mitigation solutions aligned with the risk framework set by the Program Director
Analyze program-level data to diagnose the causes of underperformance and drive continuous quality improvement
Partner with Tech and Data teams to design surveys and ensure data integrity in Salesforce
Directly manage a team of managers, with oversight of field teams and call centre at multiple levels
Support the Program Director and Country Director in scoping new programs, including operational feasibility and risk assessment.
Manage partner relationships with key operational partners with oversight of scoping, contracting and ensuring the terms of our agreements are respected.
Develop materials for engagement with donors and other external stakeholders in order to represent our work externally.
Requirements:
Minimum 6 years of experience managing and implementing programs within international NGOs or a comparable operational environment; experience in cash or money transfer programming is an asset
Work experience in the DRC, or strong knowledge of the DRC context, is highly desirable
Experience in team management, including recruitment, team building, and development
Strong analytical thinking, with a proven ability to use data to identify problems and improve programs
Experience using technology and digital tools to drive results and operational innovation
Proven instinct for risk management and creative problem-solving in complex operational environments
A high degree of autonomy and resilience, with the ability to thrive in a fragile, rapidly changing environment
Strong alignment with
GiveDirectly's values
Excellent written and oral communication skills, including ability to communicate fluently in English and French with high level stakeholders
Professional proficiency in French and English required; knowledge of Congolese Swahili and/or Lingala is an asset
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
Base Salary:
$94,500
Bonus at Target Performance:
10% (~$9,450, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $11,057 in 2025)
Estimated Total Compensation at Target: $103,950+
This role is onsite in Goma, DRC. We welcome candidates based in the DRC as well as those willing to relocate to be based in the DRC.
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Spain, Remote
Workplace: remote
As a Key Account Manager (KAM), you play a decisive role in the growth of 360Learning's business and you will join a team of 5 KAMs (Mid-market). You will be in charge of around 100 accounts (existing customers from 100 to 2,500 employees).
At 360Learning, the KAM role is 80% sales oriented and your goal is to develop your portfolio and generate growth. But, you will not work alone! Client Success Partners and internal experts (digital pedagogy, platform structuring, IT) are in charge of the client’s project monitoring and execution. Collaborating with these teams will be instrumental to succeed in your upsell actions.
We are eager to retain the best talent in our teams, and we will encourage internal moves after 2-3 years of continuous success to build together fulfilling career paths. This KAM Mid-role offers the possibility of moving to a KAM Large position (existing customers from 2,500 to 10,000+ employees).
Within 1 month, you will:
Become a Trello expert and get familiar with our product
Learn to navigate
Convexity
, our working environment
Meet the different teams at 360Learning
Finalize your onboarding
Within 3 months, you will:
Take full ownership of your portfolio of customers
Map accounts and define an account growth strategy, prioritize your portfolio (tiering)
Work closely with our Client Success Partners to gather relevant information about our existing clients, in order to generate upselling
Prepare account reviews with our clients in order to identify areas of development
Conduct presentations and demonstrations of 360Learning
Complete the handover of your portfolio and close 30-50 K€ of new ARR in your first quarter (depending on start date)
Within 6 months, you will:
Ensure accurate reporting of the activity with your coach to optimize the forecast
Be proactive in order to improve business processes
Write complex business proposals and conduct business negotiations
Close 65-85 K€ of new ARR in your second quarter (depending on start date)
Within 12 months, you will :
Prepare, anticipate and ensure the renewal of clients’ contracts
Define action plans to generate upsells
Manage the entire business relationship with the clients
Exceed your targets and be on track to reach the yearly target
The Skills Set
3+ years of experience in an Account Manager or sales-related function (revenue generation with a portfolio of clients)
Previous experiences working in the SaaS industry
Experience in a fast-growing environment such as start-up / scale-up, which requires agility and responsiveness
Active listening skills and a team player mindset
Excellent written and verbal communication skills
Fluent French and excellent English (B2+) proficiency
Enthusiasm for our culture explained here:
https://bit.ly/Convexity360L
What We Offer
Compensation:
Package includes base salary and a variable component 📈
Benefits:
Work From Home allowance, social security, health insurance, unemployment insurance, common contingency, salary guarantee fund, lunch vouchers. Leave requests are subject to local policies.
Balance:
Flexible hours, Total work from home possible anywhere in Spain 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including
Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity.
Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
The Interview Process
Phone Screen with our Talent Acquisition Manager
Discovery Meeting Interview with our Key Account Manager Mid Market Coach
Case Study Meeting with our Key Account Manager Mid Market Coach and our VP Mid Market EMEA
Clarification Meeting with our our VP Mid Market EMEA
Culture Fit Meeting with our Chief Sales Officer
Offer!
⇾ Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We believe powerful AI can compress a century of scientific progress into a decade. Claude Science is a big part of building toward that future.
Claude Science
is an AI workbench that gives researchers a single environment for work that today spans dozens of disconnected tools — literature, specialized databases, scientific computing, analysis, and publication-ready outputs. Claude Science already renders protein structures, genome tracks, and chemical structures natively, and coordinates multi-agent workflows with built-in review for citation and calculation errors — and we’re just getting started. Much of this is being built 0→1 right now: you’ll shape both the product and the architecture in a category no one has defined yet.
You'll be a technical leader who thinks holistically about the end-to-end researcher experience, partners directly with our internal research team to push model capabilities into production, and carries real ownership over what we ship next.
Our north star is accelerating scientific progress — across biology, chemistry, physics, and beyond — from early discovery through real-world application, by an order of magnitude. This work supports programs like Anthropic’s
AI for Science Program
and
our rare disease research grants
.
What you'll do
Ship fast against a roadmap you help shape: this is a product in a category no one has defined yet, and the highest-leverage problems are still unclaimed
Interface directly with working scientists — academic labs, industry R&D teams, and research institutes — during key conversations, translating what you learn into engineering priorities
Partner with product and design to turn how scientists actually work — from hypothesis to analysis to publication — into shipped product
Work closely with research to make the models better at science: shaping evals, surfacing failure modes, and feeding what users hit in the real world back into model development
You may be a good fit if you
Have 8+ years of software engineering experience, ideally with 2+ years at a Staff or equivalent technical leadership level
Have built products from 0 to 1 in fast-moving environments, and can set technical direction with limited precedent to lean on
Have built AI products and know what it takes to turn model capabilities into applications people actually use
Are comfortable working directly with technical domain experts and translating what you learn
Drive cross-team alignment to ship impactful work, with influence over authority
Strong candidates may also have
Background in chemistry, biology, physics, or another science
Experience working with research teams to improve domain-specific model capabilities, including evaluation frameworks
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
УдалённоRemote - Europe
УдалённоRemote - Europe
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