Location: Almaty, Kazakhstan
Workplace: hybrid
We are looking for a
Senior Software Engineer
to build and run backend services and internal web applications for our AI teams. You will write production-grade
Go, Python and TypeScript
, own your services from design to on-call. You bring hands-on experience building AI agents in production: tool calling, state, reliability and observability of LLM-based systems. You will work with data scientists, backend engineers, QA and product managers.
Key Responsibilities
Design, build and run backend services in Go and Python, and own them in production: delivery, monitoring, on-call.
Build and evolve backend services that run LLM-based agents: tool calling, MCP integrations, structured output, conversation state and guardrails in code.
Build internal web applications in React and TypeScript, from simple admin pages to complex interactive interfaces.
Support and develop existing production services together with the team: reviews, on-call, fixes and new features.
Design data models and APIs for configuration-heavy products, with attention to consistency, history and safe changes.
Integrate services with the wider backend: sync (HTTP, gRPC, GraphQL) and async (Kafka) communication, built for reliability.
Build observability end to end: metrics, logs, dashboards, tracing, alerting and runbooks.
Drive technical research and design for new features. Weigh trade-offs and write them down.
Take part in code and design reviews and help raise the engineering bar. Mentor engineers and hold AI-generated changes to the same review standard as human ones.
Skills, Knowledge and Expertise
5+ years of commercial software engineering, with
production work on both backend and frontend
. You have written production code without coding agents.
Strong Go: you know and have used its advanced features in production.
Strong Python for service code: async, typing, testing, and a modern web framework such as FastAPI.
Hands-on experience building and running AI agents in production
Strong TypeScript and React: you have built and maintained non-trivial web applications, including complex forms, editors and data visualisation.
Strong SQL: schema design, indexes, query optimisation and migrations. Experience with Redis or similar key-value stores.
Experience with sync and async service communication (HTTP, gRPC, GraphQL, Kafka), with a focus on reliability.
Docker, CI/CD pipelines, and working Kubernetes knowledge. Experience with AWS/GCP core services (compute, storage, networking, IAM).
Experience designing and running observability: metrics, logging, dashboards, tracing (Prometheus, Grafana, OpenTelemetry or similar).
Git workflows and code review, comfortable Linux command line, and networking basics.
Ability to explain a trade-off clearly to a data scientist, a product owner and an on-call engineer.
Experience using AI coding agents with full review of generated changes.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Cairo, Egypt
Workplace: hybrid
We are looking for a
Senior Software Engineer
to build and run backend services and internal web applications for our AI teams. You will write production-grade
Go, Python and TypeScript
, own your services from design to on-call. You bring hands-on experience building AI agents in production: tool calling, state, reliability and observability of LLM-based systems. You will work with data scientists, backend engineers, QA and product managers.
Key Responsibilities
Design, build and run backend services in Go and Python, and own them in production: delivery, monitoring, on-call.
Build and evolve backend services that run LLM-based agents: tool calling, MCP integrations, structured output, conversation state and guardrails in code.
Build internal web applications in React and TypeScript, from simple admin pages to complex interactive interfaces.
Support and develop existing production services together with the team: reviews, on-call, fixes and new features.
Design data models and APIs for configuration-heavy products, with attention to consistency, history and safe changes.
Integrate services with the wider backend: sync (HTTP, gRPC, GraphQL) and async (Kafka) communication, built for reliability.
Build observability end to end: metrics, logs, dashboards, tracing, alerting and runbooks.
Drive technical research and design for new features. Weigh trade-offs and write them down.
Take part in code and design reviews and help raise the engineering bar. Mentor engineers and hold AI-generated changes to the same review standard as human ones.
Skills, Knowledge and Expertise
5+ years of commercial software engineering, with
production work on both backend and frontend
. You have written production code without coding agents.
Strong Go: you know and have used its advanced features in production.
Strong Python for service code: async, typing, testing, and a modern web framework such as FastAPI.
Hands-on experience building and running AI agents in production
Strong TypeScript and React: you have built and maintained non-trivial web applications, including complex forms, editors and data visualisation.
Strong SQL: schema design, indexes, query optimisation and migrations. Experience with Redis or similar key-value stores.
Experience with sync and async service communication (HTTP, gRPC, GraphQL, Kafka), with a focus on reliability.
Docker, CI/CD pipelines, and working Kubernetes knowledge. Experience with AWS/GCP core services (compute, storage, networking, IAM).
Experience designing and running observability: metrics, logging, dashboards, tracing (Prometheus, Grafana, OpenTelemetry or similar).
Git workflows and code review, comfortable Linux command line, and networking basics.
Ability to explain a trade-off clearly to a data scientist, a product owner and an on-call engineer.
Experience using AI coding agents with full review of generated changes.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of the role
GitLab is seeking an experienced Principal Security GRC Manager, Legal Assurance to tackle complex customer security challenges at the intersection of technical architecture and business requirements. In this role, you'll apply deep security expertise to answer technical questions, assess contract requirements, and enable GitLab’s Sales and field organizations to address security problems for enterprise customers. You'll work directly with customers and internal teams to provide technical guidance, create security content, and help customers understand how GitLab's security controls meet their compliance and risk management needs.
What you'll do:
Contract & Legal Review
Perform comprehensive contract reviews for both customer agreements and vendor relationships
Analyze security and compliance clauses in legal documents
Provide risk-based recommendations and remediation guidance for contractual security requirements
Partner with Legal, Sales, Product, and Procurement teams to negotiate security-related contract terms. Manage escalations, collaborate across other teams, and develop solutions to enable team and business partners to close deals
Document and track contract-related security obligations
Customer Engagement & Assurance
Join customer and prospect meetings to provide expert guidance on GitLab’s security practices and controls in order to address security, privacy, and compliance requirements
Build and maintain templates, playbooks, fallback positions, and training that simplify and accelerate negotiations
Facilitate customer assurance activities through our Customer Assurance Activities Service Desk
Provide escalation support for complex security questionnaires, RFPs, and risk assessments
Serve as security point of contact for enterprise customer questions, requests, and concerns
Security Evangelism & Thought Leadership
Act as a trusted technical thought leader, developing internal and external security content such as blog posts, whitepapers, technical standards, and field sales enablement training materials
Keep abreast of the rapidly evolving regulatory landscape affecting our agreements. Identify, track, and facilitate solutions for security related customer trends and improvement areas
Build and strengthen GitLab's security brand within the industry
Strategic Initiatives
Maintain and enhance GitLab's Trust Center and self-service security resources
Provide strategic recommendations based on customer security concerns in support of revenue growth
Participate in Quarterly Business Reviews to inform product and security roadmap decisions
Mentor and provide guidance to Security Assurance team members
Drive continuous improvement of Field Security processes and documentation
Design and implement solutions to enable Sales facing teams to successfully discuss security problems and topics with customers
What you'll bring:
Expertise in law and regulation such as (GDPR, CCPA, DORA, EU AI Act)
Deep experience in information security, with at least 5 years in customer-facing security roles
Deep experience in security frameworks and standards such as (SOC 2, ISO 27001/27017/27018/42001, FedRAMP, NIST CSF, etc.)
Proven track record of contract negotiation and security/privacy agreement reviews
Exceptional written and verbal communication skills with ability to translate complex technical concepts for diverse audiences
Experience creating security content (blogs, whitepapers, presentations)
Strong understanding of cloud security, SaaS security models, and DevSecOps practices
Experience working cross-functionally with Sales, Legal, Product, and Engineering teams
Ability to balance security risk with business objectives
Experience speaking at conferences is a plus
Preferred: One or more relevant certifications such as CISSP, CISA, CISM, CCSP, ISO 27001 Lead Implementer/Auditor, or CIPP/CIPM. Equivalent demonstrated experience is equally valued.
Due to government requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to fill this position.
About the team
The Security Assurance organization helps GitLab build and maintain trust by strengthening how we approach security, compliance, and risk. Security Governance sits within it and owns customer trust, security awareness, policies and standards, and other governance functions. Our counterparts are Security Compliance, Security Risk, and GRC Engineering.
You will join a small team of four direct reports under the Director, where each person has broad scope and visible impact. We work remote-first and asynchronously, and we write things down and share them openly.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$203,200
—
$285,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Toronto, ON
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As an Account Specialist, Growth, you’ll help very small business (VSB) customers and inbound prospects understand how 1Password can support their security and productivity needs. You’ll manage a high-volume book of business, guide customers through the sales process, and identify opportunities to expand their use of the 1Password platform. Reporting to the Manager of VSB Growth, this hybrid role is based in Toronto, Canada.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's Toronto office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- Experience in sales, account management, customer success, or a related role, preferably in a Software as a Service (SaaS) environment
- Demonstrated ability to manage a high-volume pipeline and consistently meet or exceed sales and activity targets
- Experience managing the full sales cycle, including discovery, product demonstrations, proposals, negotiations, and closing
- Strong customer discovery, objection-handling, deal-management, and value-based selling skills
- Clear communication skills, including the ability to explain technical concepts to non-technical customers
- Ability to prioritize effectively across inbound leads and existing accounts while building trust with a wide range of stakeholders
- Experience handling customer inquiries through channels such as email, phone, and chat; familiarity with 1Password, security tools, Salesforce, Gong, Outreach, or similar platforms is an asset
What you can expect:
- Manage a high-volume portfolio of VSB customers and inbound prospects, developing a clear understanding of their goals, product usage, and growth opportunities
- Maintain a healthy pipeline in Salesforce, progressing opportunities from discovery through close and keeping forecasts accurate
- Meet or exceed monthly and quarterly revenue targets by closing new business and expansion opportunities, including seat growth, add-ons, and tier upgrades
- Lead discovery conversations, product demonstrations, commercial discussions, proposals, and pricing conversations
- Help customers understand and adopt 1Password by connecting their needs to relevant solutions and providing guidance throughout the buying process
- Partner with Solutions Engineering, Customer Success, Onboarding, Legal, and other teams to remove blockers and support smooth deal progression
- Share customer feedback, objections, and common needs with Product, Marketing, and Operations teams to improve the customer experience
Canada-based roles only: The annual base salary for this role is between $55,000 CAD and $77,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc
Your Role:
The Senior Manager, Technical Excellence & Escalations leads the two teams that sit between Technical Support and the rest of the business: the global Technical Excellence team, staffed by our Technical Leads, and the global Escalations Engineering team.
Both produce Tenable's earliest and clearest signal about product supportability and customer risk. Both have historically produced that signal faster than the organization could act on it. This role exists to close that gap.
This is not a queue-management job. The Senior Manager is accountable for two outcomes: turning Technical Lead expertise and escalation findings into tracked change with Product and Engineering, and running one escalations practice that behaves identically in AMER, EMEA, and APJ.
The role sits within Operations & Scale and works in close partnership with the Sr. Director, who sets overall strategy and carries the executive narrative. The Senior Manager owns the operating model, the day-to-day practice, and the working-level relationships with Product and Engineering that make change actually happen. They lead senior individual contributors who are already force multipliers — which makes this a job about influence and orchestration, not direction.
Who You Are
An orchestrator, not a bottleneck.
You create the conditions for senior experts to influence the organization instead of routing their work through yourself.
Technically credible.
You have the depth to earn respect from Principal-level engineers and to challenge an Engineering assessment that doesn't hold up.
A clear communicator under pressure.
You can hold a room containing both a frustrated customer and an Engineering lead, and translate technical detail into business consequence.
A systems thinker.
You are drawn to the pattern behind the escalation. You would rather fix the class of problem than win the individual case.
Comfortable influencing without authority.
Much of what this role must accomplish depends on teams you don't own.
Effective remotely.
You build trust and hold a team together without relying on being in the room, and you communicate in writing well enough that distance isn't a handicap.
A developer of senior talent.
You are energized by growing people who are already very good, and you give direct feedback.
Your Opportunity:
Technical Excellence Team
Run the operating model and product coverage plan for the global Technical Excellence team — every strategic product has clear lead ownership, defined authority, and no coverage gaps across theaters.
Set the team's working agenda: what leads work on, what they own, and how their time splits between reactive escalation support and proactive supportability work.
Turn Technical Lead findings — defect patterns, supportability gaps, documentation failures, recurring friction — into one prioritized, evidence-backed agenda, not a stream of individual product complaints.
Position Technical Leads as credible partners in Product and Engineering forums, with the data, framing, and support they need to influence rather than escalate.
Contribute to the Technical Lead career path with the Education & Enablement Manager, and apply it consistently — progression from Technical Lead through Senior and Principal, and the competencies that separate each grade.
Global Escalations Practice
Own the global escalations practice day to day: process design, entry and exit criteria, severity definitions, roles, communication standards, and adherence.
Drive it to a single global standard. One model, consistently applied and measured across all theaters, with regional variance only where legally or operationally required.
Operate and enforce the working agreement with Product Engineering — SLA adherence for escalated defects, prioritization criteria, update cadence, and follow-through on resolution commitments. Escalate structural breakdowns to the Sr. Director.
Own the quality of post-escalation output. Every RCA and post-incident report produces a tracked action, not a filed document.
Build the prevention agenda: analyze root cause patterns and drive the upstream product, process, tooling, or enablement changes that reduce escalation volume and re-escalation rate.
Act as the Technical Support point of contact for high-severity customer situations — providing assurance and coordination without displacing the assigned Escalations Engineer.
Driving Change Across the Organization
Represent Technical Support in roadmap, release readiness, and quality forums at the Product Management and Engineering Manager level, making the supportability and escalation-risk case with data.
Run the working-level feedback loop into Product and Engineering: defined cadence, shared prioritization, visible tracking from support signal to shipped change.
Assemble the evidence behind supportability investment — ticket volume, escalation cost, re-escalation overhead — and partner with the Sr. Director to convert it into a business case that earns engineering capacity.
Partner with Engineering on release quality gates so Technical Support has meaningful input before GA, not remediation duty after it.
Represent both teams in cross-functional work with Customer Success, Sales Engineering, and Professional Services where escalation or account risk is in scope.
Produce the regular supportability and escalation readout for the Sr. Director: narrative, trend, and recommendation — not raw metrics. Present directly to senior leadership as requested.
Work with the Operations Manager to instrument escalation and Technical Lead activity in TSO reporting, so the teams' signal is visible without manual pulls.
Leadership & People Development
Lead and develop a senior, highly autonomous, globally distributed team, including the Principal Technical Lead as a technical partner and strategic extension of the function.
Operate as a player-coach: hold the operating cadence and coach the team, and step personally into a live critical escalation or a difficult Engineering conversation when it matters.
Build succession depth in both teams and eliminate single-person dependency on strategic products and accounts.
Partner with the Education & Enablement Manager — a peer in the same function — to close skill gaps in both populations and feed field learnings into broader Technical Support enablement and certification.
Set goals, performance expectations, and measurement for both teams in line with global Technical Support objectives.
Drive AI adoption within Technical Lead and Escalations workflows under the Support AI governance framework, acting as the proving ground for capability the wider TSO will inherit.
What You'll Need:
8+ years in Technical Support, Escalation Management, or customer-facing engineering in enterprise software, with recent focus on security or vulnerability management.
3+ years managing technical teams — ideally senior individual contributors, technical leads, or escalation engineers. Experience managing remote and globally distributed teams strongly preferred.
Hands-on experience running an escalation practice or program, including process design and cross-functional coordination.
Demonstrated ability to influence product and engineering priorities using support and escalation data.
Experience operating within Support–Engineering agreements, including SLA adherence for defect resolution.
Comfort with support metrics and the analysis behind them — escalation volume, re-escalation rate, time-to-resolution, ticket volume reduction — and the ability to build the evidence case for investment.
Strong understanding of Tenable's product portfolio and security best practices, or the demonstrated ability to reach it quickly.
Technical foundation across networking, authentication, operating systems, and cloud (AWS/Azure/GCP) sufficient to lead technical discussions credibly.
Excellent written and verbal communication; comfortable with senior stakeholders and with customers at any level.
Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
Able to work in a hybrid/on-site capacity at our office in Columbia MD.
Available to provide leadership coverage for critical escalations outside standard business hours as needed, and to work across AMER, EMEA, and APJ time zones to support globally distributed teams.
Occasional travel as required for team, customer, and cross-functional engagements.
Flexibility to perform other duties as deemed necessary by management.
And Ideally:
Cybersecurity or adjacent enterprise security SaaS experience.
Prior time as a Technical Lead, Principal Engineer, or Escalations Engineer — credibility earned in the seat.
Product Management or program management exposure.
Familiarity with AI-assisted support workflows and their governance.
Experience supporting FedRAMP or other regulated environments.
#LI-Hybrid
#LI-MM1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$130,000
—
$173,333.33 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Paris
Workplace: remote
About Unlimit
Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.
Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents.
Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.
About The Job
As a member of the Unlimit Business Development Team, you will be responsible for driving your own pipeline, seek out opportunities in the market and support the ongoing commercial growth strategy of the organization.
Requirements:
6+ years of total professional experience in business development, sales, or related commercial roles
At least 2 years of experience in the online payments / fintech industry, with a broad understanding of the payments ecosystem beyond a single product
Proven experience selling pay-ins (card acquiring and APMs) to merchants
Strong understanding of one or more target verticals, including market trends, key players, and the competitive landscape
Solid knowledge of payment products, processes, and typical client pain points, including card acquiring, alternative payment methods, and end-to-end payment flows
Relevant professional network within the payments or fintech ecosystem
Proven ability to independently identify, develop, and close new business opportunities, with a strong focus on new business generation and pipeline development
Experience managing complex B2B deals with long sales cycles (2+ months)
Ability to work with multiple stakeholders on the client side
Strong results-driven mindset, with experience working against clear KPIs aligned with market entry and growth objectives
Experience in PSPs and fast-paced environments is a strong plus
Responsibilities:
Drive strategic new business by identifying, engaging and winning enterprise merchants through a consultative, solution-led sales approach
Build and develop a high-quality pipeline of enterprise-level opportunities aligned with Unlimit’s core capabilities across acquiring, APMs and complex payment flows
Act as a trusted advisor to enterprise merchants, deeply understanding their business models, payment challenges and global expansion ambitions — positioning tailored solutions that support performance and growth
Leverage strong payments expertise to engage senior enterprise stakeholders in meaningful discussions around acceptance strategy, local payment methods, cross-border optimisation and operational scalability
Own the full sales cycle for complex, multi-market enterprise deals, from origination through structuring and closing
Collaborate cross-functionally with Product, Risk, Compliance and Operations to design enterprise-grade, commercially viable and scalable merchant solutions
Contribute to Unlimit’s market positioning by acting as a strategic ambassador — building credibility with enterprise merchants and partners
Translate market insights into enterprise-focused commercial opportunities, identifying emerging trends in payments and advising on how Unlimit can best support large-scale merchants’ evolving needs
Develop long-term strategic relationships with key enterprise merchants and ecosystem partners to drive sustainable growth
Ensure a strong understanding of Unlimit’s product suite, operating model and value proposition to effectively position solutions in enterprise-level competitive environments
What We Offer:
Competitive monthly salary based on your experience and performance
Paid vacation, sick leave, and public holidays
Full-time remote role (5/2 schedule, weekends off)
Work in an international team with deep expertise in payments and fintech
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Location: Warsaw, Poland
Voyagu
is a San Francisco-based travel management company that connects premium travelers with travel experts for better and easier planning, booking, and managing of their trips.
Being part of a growing billion-dollar travel industry, we already have millions in our revenue and a team of hundred people with offices in San Francisco, Amsterdam, Warsaw, and Mexico City, and we keep expanding.
We seek energetic, driven sales professionals who are fluent in English and love traveling.
As a
Sales Account Manager,
you will interact with highly educated, well-paid professionals and creative people from the U.S. to focus on three clear benefits: to maximize their savings, provide competent service in planning and booking travel, and have quick access to travel support throughout the trip. You will build relationships with your clients to become experts for all their travel needs.
What do we have:
Market competitive compensation: fixed base + sales commission + bonus;
Personal development plan for each employee;
Other benefits according to the company policy.
What will you do:
Qualify incoming prospects to turn it into business opportunities;
Identify client travel needs to match with the right company product for the client;
Navigate your client through the product options to close the deal with you;
Master customer care skills to ensure perfect client experience, loyalty, and recommendation;
Establish individual relationships with your clients to be a trusted business partner for all their travel;
Working in a team of 4-6 agents together with a team leader;
Completing sales targets;
Make mistakes, but don’t make the same mistake twice. No one has ever done what we are doing, so fasten your seatbelt;
Your work hours will be in sync with the U.S. time zones (4 PM to 00:00 CET).
What do you bring to the team:
Be fluent in English;
Have experience in Sales or Customer Service;
Be driven by professional & financial development;
Be a goal-oriented person, able to overcome obstacles in achieving high goals;
Have strong communication skills and the ability to negotiate;
Have problem-solving skills & learning agility;
Love challenges and handle stressful situations with a smile;
International background or experience working and/or communicating with US native speakers is preferred.
Responsibilities:
— Own product strategy, roadmap and prioritisation together with the CTO and company leadership.
— Conduct discovery with PSPs, merchants, payment operations and internal teams to identify problems and automation opportunities.
— Translate complex payment workflows into clear requirements and acceptance criteria for cashiers, hosted payment pages, widgets, and operational tools.
— Define user journeys, permissions, and workflows; collaborate with the product designer on prototypes and specifications.
— Lead delivery with engineering, QA, design, and business teams, balancing platform scalability with client-specific and white-label needs.
— Establish product standards for localisation, accessibility, multi-tenancy, security, and auditability across global markets, devices, and payment behaviors.
— Identify and promote AI use cases in core workflows, including contextual assistance, anomaly detection, recommendations, and natural-language analytics.
— Utilize analytics, usability testing, and customer feedback to measure outcomes and enhance the product post-launch.
Requirements:
— Proven significant experience as a Product Manager, Product Owner, or Product Lead in payment processing platforms such as payment orchestration, PSP, acquiring, or payment gateways.
— Direct ownership of cashiers, hosted payment pages, checkout flows, payment widgets, or similar transaction interfaces with accountability for results.
— Strong understanding of payment journeys, transaction statuses, routing, declines, payment methods, and merchant requirements.
— Solid UX knowledge including user research, journeys, and information architecture, with proficiency in Figma or equivalent tools.
— Technical fluency in APIs, frontend architecture, and software delivery to make informed trade-offs with engineers.
— Experience with global, multi-tenant products and practical understanding of AI in product workflows.
— Fluent English.
— Nice to have: experience with merchant portals, backoffices, B2B SaaS, data-heavy dashboards, payment orchestration platforms, improving checkout or payment-widget conversion, and frontend or software engineering background including prototype building and frontend inspection.
Benefits:
— Competitive compensation.
— Cozy office in Limassol with snacks, drinks, PS5, and rooftop kitchen view during probation, with flexible format afterward.
— Sports and lunch compensation.
— Team events, health insurance, relocation, and work permit support.
ОфисseniorLimassol; ✔️ Team events, health insurance, nice perks, relocation and work permit support
Location: Switzerland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams.
A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team.
What You'll Be Doing
Partnering with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
Delivering product and technical presentations to potential and existing customers
Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
Driving product conversations based on need and problems with customers
Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material
What Makes you a Great Fit:
5+ years of technical pre-sales experience
Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically.
Must be located in Switzerland
Bonus Points For:
Experience with Open Source technologies, or in the Metrics/Monitoring space is an advantage
Experience with sales methodologies like MEDD(P)ICC is a plus
Compensation & Rewards
In Switzerland, the OTE (On-Target Earnings) compensation range for this role is CHF 206,000 - CHF 246,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Amsterdam, Netherlands; Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
#LI-IV1
The role
The Service Desk IT Operations Lead is the senior individual contributor on the Service Desk path and the senior technical escalation point for Service Desk across
EMEA
and
APAC
. The role owns and improves Service Desk processes, runbooks, escalation paths, the employee hardware lifecycle and new-hire IT onboarding, administers Service Desk tooling on behalf of its owners, and leads improvement initiatives and cross-functional projects. It acts as the bridge between the Service Desk and Infrastructure, Enterprise Applications and Security, and leads through expertise, judgment and influence rather than formal authority. It carries no line-management responsibility.
Your responsibilities will include:
Serve as the final technical escalation point within Service Desk for high-severity, high-complexity and business-critical issues, before engagement of Infrastructure, Enterprise Applications, Security or vendors; coordinate major-incident response, communication and post-incident follow-through with the relevant teams.
Act as consultation point for L1/L2 on complex or unusual cases: advise on troubleshooting approach, ownership, escalation path and resolution before issues are escalated.
Act as subject matter expert for the end-user computing environment: endpoints (Windows, macOS), mobile devices, identity and access (Entra ID / Active Directory,
SSO
,
MFA
), Microsoft 365,
MDM
, collaboration tools and meeting-room technology.
Administer and configure Service Desk tooling (e.g. Jira Service Management workflows and automation, device enrolment and
MDM
policy, hardware asset management tooling) as agreed with the tool and platform owners, and propose and implement improvements, including request workflows and automations used by adjacent functions. Ownership of the tools and platforms sits with IT leadership and platform owners.
Administer selected corporate IT systems and services according to operational requirements, including access and permissions management, service configuration and automation.
Maintain and improve Service Desk procedures, runbooks, escalation paths and knowledge base; propose technical standards for approval by Service Desk management and maintain them once approved; advise on operational priorities.
Contribute to creating and updating documentation: runbooks, process documents, technical standards and knowledge-base articles, setting the standard for documentation quality across the team.
Analyze ticket, escalation and
SLA
data to identify systemic issues and contribute to
SLA
reporting; lead root-cause analysis and problem management; design process, tooling and automation changes that improve first-time resolution and reduce escalation volume.
Assess proposed solutions and operational changes for supportability and user impact; advise management and partner teams on the support implications of technology decisions.
Provide organizational context on existing and legacy IT processes, systems, decisions and ownership structures; apply it when evaluating current processes, and improve legacy practices where appropriate.
Identify gaps or ambiguities in operational ownership and work with the relevant stakeholders to establish practical solutions.
Own and improve employee-lifecycle processes, including hardware provisioning and, with Onboarding and People teams, new-hire IT onboarding across
EMEA
and
APAC
.
Recommend standards for company-provided laptops, peripherals and other end-user equipment, balancing business need, supportability, lifecycle and market availability; maintain the approved standards.
Own employee hardware lifecycle processes, provisioning, replacement, reuse, return, disposal and employee resale, and provide demand forecasts and regional requirements (including Bill & Hold) to IT Supply Chain and Procurement; recommend routine purchases against agreed standards, approving only within a documented delegated spend limit.
Lead and continuously improve equipment reuse and employee resale, including TechShop.
Contribute to forecasting and budget planning for employee technology and Service Desk requirements.
Support Service Desk contracts, renewals and licensing; maintain working relationships with hardware and Service Desk vendors.
Lead Service Desk projects, system migrations, new technology rollouts, process optimization, and contribute Service Desk expertise to company initiatives such as regional expansion, office launches, organizational changes and onboarding improvements, working with Infrastructure, Enterprise Applications, Security, HR/People, Onboarding, Recruiting, Procurement, Workplace/Facilities and the
AV
/Builds team.
Advise partner functions on Service Desk capabilities, procedures, requirements and dependencies, and work with them to define and improve shared operational processes (e.g. joiner/mover/leaver with People, office launches with Workplace).
Act as technical interviewer in Service Desk recruitment, providing structured feedback and hiring recommendations to management, and technical input to role requirements.
Deliver technical onboarding for new team members and mentor L1 and L2 through joint troubleshooting, coaching and knowledge transfer, documenting approaches to reduce reliance on individual knowledge.
Stay hands-on: support the IT Bar, queue and events alongside L1/L2 when needed, and lead by example on ticket quality and communication.
Provide operational evidence for audits and compliance (including equipment lifecycle and offboarding); follow security, access-governance and procurement requirements; escalate material concerns to the appropriate owner.
We expect you to have:
Bachelor’s degree in Information Technology or related field, or equivalent experience.
5+ years of IT support or service desk experience with demonstrated progression in responsibility.
Advanced technical certifications (Microsoft 365, Azure,
ITIL
Intermediate, Security+, etc.) strongly preferred.
Deep knowledge of enterprise IT systems, networks, and security practices.
Strong leadership, coaching, and collaboration skills.
Proven ability to manage high-priority incidents and lead cross-functional troubleshooting efforts.
Related Competencies
Knowledge & Skills
Recognised expert in end-user computing and support operations, with breadth across endpoints, identity, collaboration, device management and security touch points.
Diagnoses ambiguous, cross-platform issues; experienced in root-cause analysis and process optimisation.
Translates complex issues into clear guidance for technical and non-technical audiences.
Autonomy
Operates with a high degree of independence and trusted judgment.
Takes the most sensitive escalations from intake to follow-up.
Independently identifies improvements and drives them to completion; proactively pitches projects within the Service Desk domain.
Advises management and partner teams on the support implications of technology decisions. Significant spend, strategic or organisational changes, and decisions outside delegated authority are aligned with management.
Complexity
Handles the most complex technical and operational problems in the support function: multiple systems, conflicting signals, incomplete data, elevated business risk.
Leads escalations, often coordinating multiple IT functions.
Designs and improves workflows and procedures where no precedent exists.
Impact
Broad impact on service reliability,
SLA
performance, support maturity and user experience across
EMEA
and
APAC
.
Reduces downtime, repeat incidents and escalation volume.
Shapes employee technology from onboarding through equipment return; ensures knowledge transfer and team readiness.
People / Leadership
Leads through expertise, coordination and example, not formal authority.
Escalation point and mentor for L1 and L2; shapes team capability over time. Technical interviewer.
No line management: hiring decisions, performance, compensation and other people-management accountabilities sit with Service Desk management.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Amsterdam
BUILD WITH US
Since 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies use Mollie to get paid, manage money and grow, with products designed to be simple, scalable, and dependable.
With 950+ Mollies across 14+ locations, we care deeply about autonomy and craft. So we work in small teams, with real ownership, and we trust you to make the right decisions.
We're building for the long term, so we provide the tools you need, processes you can rely on, and a balanced work environment to help you do work you're proud of.
Sound like your kind of place? Let's build together.
YOUR IMPACT
Credit, IRRBB and capital models sit at the heart of how a bank measures its own risk. Mollie already uses models in day to day processes, but nobody challenges them independently from a second line perspective yet. As Model Risk Officer, you'll help build the second line model risk function that gives Mollie, and its regulator, confidence that models can be trusted before they're used.
This is a true 0 to 1 role. Mollie isn't a bank today, so there's no model risk framework, validation methodology or model inventory to inherit. You'll design the policy, validation approach and governance from scratch, starting with the credit, IRRBB and capital models already in design for our future capital and liquidity planning. Your work feeds into our licence application and, once authorised, into how we manage model risk every day.
You'll also work with our Machine Learning team and the Domains already deploying models, so you can shape how we manage model risk today, not just in a banking future. Your challenge and sign off will be visible to senior leadership, audit and, eventually, our regulator. As Mollie grows and matures its model risk management, your scope grows from building the framework to running an ongoing model risk cycle.
WHAT YOU'LL SHIP
- Build and own Mollie's model risk management framework and policy, including model risk appetite, validation standards and the model risk lifecycle.
- Set up and maintain the model inventory for credit, IRRBB and capital models, with materiality and risk tiering for each.
- Coordinate independent second line validation and challenge before models are used, including credit risk and ECL, IRRBB, and Pillar 1 and Pillar 2 capital models.
- Design the ongoing monitoring and re-validation cycle with the Machine Learning team, covering performance testing, limitation tracking and re-validation triggers.
- Partner with model owners in Credit Risk and Treasury ALM, and coordinate within the second line Risk function, so model risk challenge is built into the wider risk and capital frameworks.
- Coordinate clear, well documented validation reports and model risk information that stand up to scrutiny from DNB/ECB, external auditors and internal audit.
WHAT YOU'LL BRING
- Around 5 to 7 years of experience in model risk management or model validation within a bank, preferably across at least one of credit, IRRBB and capital models.
- Solid working knowledge of ECB model risk expectations and how model validation should be structured and evidenced.
- Comfort building a model risk framework and validation approach from the ground up. You're excited to write the first playbook.
- Strong quantitative skills to critically assess model methodology, assumptions and performance, and the discipline to document your findings so others, including a regulator, can follow them.
- The ability to explain model limitations and validation findings to model owners and senior stakeholders, and the confidence to hold your ground under challenge.
- Genuine curiosity about how AI can speed up the parts of model validation that don't need a human, so more of your time goes toward judgement and challenge.
GROW YOUR WAY
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
UNLOCK YOUR FULL POTENTIAL AND JOIN US TO ELIMINATE FINANCIAL BUREAUCRACY
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
Want a peek behind the scenes? Check out what life at Mollie is really like.
AI AT MOLLIE
We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day.
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
Responsibilities:
- Provide day-to-day legal support across corporate, commercial, payments, and regulatory matters for an international iGaming business.
- Support the incorporation, administration, restructuring, and ongoing maintenance of legal entities across multiple jurisdictions.
- Prepare and maintain corporate documentation, including resolutions, powers of attorney, and statutory records.
- Coordinate the opening and ongoing maintenance of corporate bank accounts, payment accounts, and merchant accounts, including preparing KYC/KYB documentation and liaising with banks, PSPs, and other financial institutions.
- Provide legal support for relationships with PSPs, acquirers, and other payment partners, including reviewing and negotiating agreements and assessing legal and regulatory requirements for payment solutions.
- Draft, review, and negotiate commercial agreements, NDAs, and other legal documents.
- Draft, review, and update B2C platform documentation, including Terms & Conditions, Privacy Policies, Responsible Gaming Policies, and AML/KYC policies.
- Assist with selected gaming licensing matters, including preparing corporate and supporting documentation, coordinating submissions and renewals, and liaising with licensing advisers and authorities as needed.
- Conduct legal research and monitor relevant developments in corporate, gambling, financial services, data protection, and commercial regulations across the jurisdictions in which the business operates.
Requirements:
- Bachelor’s and/or Master’s degree in Law.
- 3–5 years of legal experience, preferably in iGaming or another international business with cross-border corporate and payment operations.
- Hands-on experience with offshore corporate structures and the administration of legal entities across multiple jurisdictions.
- Practical experience opening and maintaining corporate bank, payment, and merchant accounts, including handling KYC/KYB requests and coordinating with financial institutions.
- Experience working with PSPs and other payment partners.
- Strong knowledge of corporate, commercial, and contract law, with the ability to research and navigate regulatory requirements across different jurisdictions.
- Experience drafting and reviewing commercial agreements, corporate documents, and customer-facing platform documentation.
- Excellent legal drafting skills in English and Russian, English proficiency at B2–C1 level or above, both written and spoken.
- Strong analytical, communication, and organizational skills.
- A proactive, practical approach and the ability to work effectively in a fast-paced international environment.
ОфисmiddleLimassol; 💻 Format: full time, 5/2, office, Cyprus (relocation package available)
Location: Nicosia
Workplace: hybrid
The Role:
We are looking for a Financial Governance and ESG Reporting Officer to join our Financial Control team. The role will support the Group’s sustainability and ESG reporting requirements, including CSRD compliance, ESG data collection and validation, reporting controls, and governance processes. The role will also contribute to financial control activities, as a member of the Financial Affairs & Governance team which is responsible for supporting the Group's corporate governance and financial administration framework.
The main responsibilities of the position include:
Coordinate the Group’s CSRD reporting activities and support sustainability reporting readiness across the Group.
Collect, validate, reconcile and consolidate ESG and sustainability data from Group companies and relevant functions.
Develop and maintain sustainability reporting policies, procedures, controls and governance frameworks.
Support the integration of ESG considerations into governance, risk management, internal control and reporting processes.
Develop analyses, presentations, working papers, and management reports covering sustainability, governance, financial controls, and reporting activities.
Work with internal stakeholders, senior management, operational teams and external advisors to implement the sustainability reporting framework.
Keep up to date with ESG regulations, CSRD, ESRS, the EU Taxonomy and other relevant sustainability reporting requirements.
Assist with corporate governance, corporate administration and financial affairs activities handled by the Financial Affairs & Governance team.
Support the team’s financial control activities and reporting processes.
Perform other related duties as directed by the Line Manager and/or CFO.
Main requirements:
Bachelor’s degree in Accounting, Finance, Economics, Sustainability, Environmental Management or a related field.
Professional accounting qualification such as ACA, ACCA or equivalent with at least 3 years of post-qualification experience.
Strong understanding of ESG frameworks, sustainability metrics and reporting requirements.
Practical experience in CSRD, ESG reporting, sustainability reporting or related advisory services is an advantage.
Excellent knowledge of Microsoft Office Suite of Products.
Excellent oral and written skills in English.
Strong problem-solving skills and the ability to work with complex data and reporting requirements.
Excellent analytical and project management skills, managing multiple projects and deadlines simultaneously.
Genuine interest in sustainability, governance, corporate reporting and financial control.
Benefit from:
Attractive remuneration package plus performance related reward
Private health insurance
Private pension insurance
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Test your edge – Aptitude / Personality Assessment
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Lima, Peru
About Advantage HQ
Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands.
We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system.
Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth.
We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle.
The Opportunity
Advantage HQ is looking for a Media Buyer who can take ownership of growth across a portfolio of e-commerce clients.
This is a strategic, client-facing role. You will be responsible for understanding each client's business, developing the paid media strategy, identifying growth opportunities, and working with Media Analysts, Creative Strategists, and other internal teams to turn that strategy into measurable results.
You will be expected to think beyond campaign metrics. The strongest Media Buyers understand how media connects to the broader customer journey, creative, offers, funnel performance, and business economics.
You will have significant ownership over your clients and will be expected to bring recommendations, challenge assumptions, and identify opportunities before the client has to ask.
What You'll Own
Own the paid media strategy
You will develop and lead paid media strategies across platforms such as Meta, Google, TikTok, Snapchat, and other relevant channels.
You will determine where to allocate budget, how to structure campaigns, which audiences and creative angles to prioritize, and where additional investment can create profitable growth.
You will balance short-term performance with the longer-term goal of building a scalable acquisition engine.
Drive account performance
You will work closely with Media Analysts to monitor performance, identify trends, diagnose problems, and make decisions that improve efficiency and growth.
You will be accountable for understanding the reasons behind performance changes, not simply reporting what happened.
You will know when to scale, when to test, when to pull back, and when the problem sits outside the media account itself.
Think beyond the media account
You will analyze the broader customer journey and identify opportunities across the funnel.
This may include landing pages, conversion rates, offers, pricing, checkout experience, creative, customer retention, and post-purchase behavior.
You will work with cross-functional teams to turn these insights into practical recommendations for clients.
Lead testing and experimentation
You will develop a structured testing roadmap across audiences, creative, offers, messaging, campaign structures, and other growth levers.
You will evaluate test results based on business impact and use those learnings to inform future strategy.
You will avoid testing for the sake of activity and focus on experiments that can meaningfully improve performance.
Partner with Creative
You will work closely with Creative Strategists to identify creative opportunities based on media performance, customer behavior, and market insights.
You will help translate performance data into clear creative briefs and recommendations and use creative performance to inform future media strategy.
Own client relationships
You will serve as a strategic partner to your clients, building relationships based on trust, expertise, and results.
You will lead strategic conversations, present performance insights, explain recommendations clearly, and help clients understand the decisions behind the strategy.
You will be comfortable challenging a client's assumptions when the data supports a different direction.
Identify growth opportunities
You will continuously look for opportunities to increase client growth and account value.
This could include new channels, new audiences, new offers, creative opportunities, funnel improvements, or changes to the broader acquisition strategy.
You are expected to bring ideas to the table rather than waiting for direction.
Who You Are
You are an experienced performance marketer who understands e-commerce from the perspective of both media and business growth.
You can look at an account and understand not only what the numbers are saying, but what they mean and what should happen next.
You are strategic enough to lead client conversations but hands-on enough to understand campaign mechanics and challenge the details when necessary.
You are commercially minded. You understand that a strong media account is not defined by a good CTR or low CPA alone. You care about profitable growth, customer economics, conversion, retention, and the client's broader business objectives.
You are comfortable working with ambiguity and taking ownership of your accounts. You do not wait for someone else to identify the next opportunity.
You use data, technology, and AI to improve the speed and quality of your decision-making.
Experience We Value
6+ years of experience in paid media, performance marketing, growth marketing, or a related field
Significant experience managing e-commerce clients is required
Strong hands-on experience with Meta, Google, and TikTok, with additional platform experience such as Snapchat or X being valuable
Experience managing significant advertising budgets
Demonstrated ability to develop and execute paid media strategies that drive measurable business growth
Strong understanding of funnel performance, conversion rates, customer acquisition economics, and e-commerce metrics
Experience with creative testing, offer testing, and landing page or funnel optimization
Experience working closely with Creative, Analytics, Growth, or other cross-functional teams
Strong client-facing and presentation skills
Experience creating and presenting strategic recommendations to senior stakeholders
Strong analytical, problem-solving, and communication skills
Why Join Advantage HQ
You will work with ambitious consumer brands and have the opportunity to influence growth beyond the boundaries of a traditional media buying role.
You will have access to experienced media, creative, growth, and technology teams, as well as proprietary data and tools such as Meteoric AI.
You will have meaningful ownership over your clients and the opportunity to test new ideas, identify growth opportunities, and develop strategies across the broader customer acquisition system.
For the right person, this role can also provide a path into media leadership, strategy, or broader growth responsibilities.
Location
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
We are open to candidates globally.
We care far more about ownership, judgment, and execution than geography.
If you're excited by owning e-commerce growth, developing high-impact media strategies, solving complex performance challenges, and becoming a strategic partner to ambitious consumer brands, we'd love to hear from you.
Location: Buenos Aires, Argentina
About Advantage HQ
Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands.
We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system.
Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth.
We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle.
The Opportunity
Advantage HQ is looking for a Media Buyer who can take ownership of growth across a portfolio of e-commerce clients.
This is a strategic, client-facing role. You will be responsible for understanding each client's business, developing the paid media strategy, identifying growth opportunities, and working with Media Analysts, Creative Strategists, and other internal teams to turn that strategy into measurable results.
You will be expected to think beyond campaign metrics. The strongest Media Buyers understand how media connects to the broader customer journey, creative, offers, funnel performance, and business economics.
You will have significant ownership over your clients and will be expected to bring recommendations, challenge assumptions, and identify opportunities before the client has to ask.
What You'll Own
Own the paid media strategy
You will develop and lead paid media strategies across platforms such as Meta, Google, TikTok, Snapchat, and other relevant channels.
You will determine where to allocate budget, how to structure campaigns, which audiences and creative angles to prioritize, and where additional investment can create profitable growth.
You will balance short-term performance with the longer-term goal of building a scalable acquisition engine.
Drive account performance
You will work closely with Media Analysts to monitor performance, identify trends, diagnose problems, and make decisions that improve efficiency and growth.
You will be accountable for understanding the reasons behind performance changes, not simply reporting what happened.
You will know when to scale, when to test, when to pull back, and when the problem sits outside the media account itself.
Think beyond the media account
You will analyze the broader customer journey and identify opportunities across the funnel.
This may include landing pages, conversion rates, offers, pricing, checkout experience, creative, customer retention, and post-purchase behavior.
You will work with cross-functional teams to turn these insights into practical recommendations for clients.
Lead testing and experimentation
You will develop a structured testing roadmap across audiences, creative, offers, messaging, campaign structures, and other growth levers.
You will evaluate test results based on business impact and use those learnings to inform future strategy.
You will avoid testing for the sake of activity and focus on experiments that can meaningfully improve performance.
Partner with Creative
You will work closely with Creative Strategists to identify creative opportunities based on media performance, customer behavior, and market insights.
You will help translate performance data into clear creative briefs and recommendations and use creative performance to inform future media strategy.
Own client relationships
You will serve as a strategic partner to your clients, building relationships based on trust, expertise, and results.
You will lead strategic conversations, present performance insights, explain recommendations clearly, and help clients understand the decisions behind the strategy.
You will be comfortable challenging a client's assumptions when the data supports a different direction.
Identify growth opportunities
You will continuously look for opportunities to increase client growth and account value.
This could include new channels, new audiences, new offers, creative opportunities, funnel improvements, or changes to the broader acquisition strategy.
You are expected to bring ideas to the table rather than waiting for direction.
Who You Are
You are an experienced performance marketer who understands e-commerce from the perspective of both media and business growth.
You can look at an account and understand not only what the numbers are saying, but what they mean and what should happen next.
You are strategic enough to lead client conversations but hands-on enough to understand campaign mechanics and challenge the details when necessary.
You are commercially minded. You understand that a strong media account is not defined by a good CTR or low CPA alone. You care about profitable growth, customer economics, conversion, retention, and the client's broader business objectives.
You are comfortable working with ambiguity and taking ownership of your accounts. You do not wait for someone else to identify the next opportunity.
You use data, technology, and AI to improve the speed and quality of your decision-making.
Experience We Value
6+ years of experience in paid media, performance marketing, growth marketing, or a related field
Significant experience managing e-commerce clients is required
Strong hands-on experience with Meta, Google, and TikTok, with additional platform experience such as Snapchat or X being valuable
Experience managing significant advertising budgets
Demonstrated ability to develop and execute paid media strategies that drive measurable business growth
Strong understanding of funnel performance, conversion rates, customer acquisition economics, and e-commerce metrics
Experience with creative testing, offer testing, and landing page or funnel optimization
Experience working closely with Creative, Analytics, Growth, or other cross-functional teams
Strong client-facing and presentation skills
Experience creating and presenting strategic recommendations to senior stakeholders
Strong analytical, problem-solving, and communication skills
Why Join Advantage HQ
You will work with ambitious consumer brands and have the opportunity to influence growth beyond the boundaries of a traditional media buying role.
You will have access to experienced media, creative, growth, and technology teams, as well as proprietary data and tools such as Meteoric AI.
You will have meaningful ownership over your clients and the opportunity to test new ideas, identify growth opportunities, and develop strategies across the broader customer acquisition system.
For the right person, this role can also provide a path into media leadership, strategy, or broader growth responsibilities.
Location
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
We are open to candidates globally.
We care far more about ownership, judgment, and execution than geography.
If you're excited by owning e-commerce growth, developing high-impact media strategies, solving complex performance challenges, and becoming a strategic partner to ambitious consumer brands, we'd love to hear from you.
Location: Santiago, Chile
About Advantage HQ
Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands.
We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system.
Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth.
We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle.
The Opportunity
Advantage HQ is looking for a Media Buyer who can take ownership of growth across a portfolio of e-commerce clients.
This is a strategic, client-facing role. You will be responsible for understanding each client's business, developing the paid media strategy, identifying growth opportunities, and working with Media Analysts, Creative Strategists, and other internal teams to turn that strategy into measurable results.
You will be expected to think beyond campaign metrics. The strongest Media Buyers understand how media connects to the broader customer journey, creative, offers, funnel performance, and business economics.
You will have significant ownership over your clients and will be expected to bring recommendations, challenge assumptions, and identify opportunities before the client has to ask.
What You'll Own
Own the paid media strategy
You will develop and lead paid media strategies across platforms such as Meta, Google, TikTok, Snapchat, and other relevant channels.
You will determine where to allocate budget, how to structure campaigns, which audiences and creative angles to prioritize, and where additional investment can create profitable growth.
You will balance short-term performance with the longer-term goal of building a scalable acquisition engine.
Drive account performance
You will work closely with Media Analysts to monitor performance, identify trends, diagnose problems, and make decisions that improve efficiency and growth.
You will be accountable for understanding the reasons behind performance changes, not simply reporting what happened.
You will know when to scale, when to test, when to pull back, and when the problem sits outside the media account itself.
Think beyond the media account
You will analyze the broader customer journey and identify opportunities across the funnel.
This may include landing pages, conversion rates, offers, pricing, checkout experience, creative, customer retention, and post-purchase behavior.
You will work with cross-functional teams to turn these insights into practical recommendations for clients.
Lead testing and experimentation
You will develop a structured testing roadmap across audiences, creative, offers, messaging, campaign structures, and other growth levers.
You will evaluate test results based on business impact and use those learnings to inform future strategy.
You will avoid testing for the sake of activity and focus on experiments that can meaningfully improve performance.
Partner with Creative
You will work closely with Creative Strategists to identify creative opportunities based on media performance, customer behavior, and market insights.
You will help translate performance data into clear creative briefs and recommendations and use creative performance to inform future media strategy.
Own client relationships
You will serve as a strategic partner to your clients, building relationships based on trust, expertise, and results.
You will lead strategic conversations, present performance insights, explain recommendations clearly, and help clients understand the decisions behind the strategy.
You will be comfortable challenging a client's assumptions when the data supports a different direction.
Identify growth opportunities
You will continuously look for opportunities to increase client growth and account value.
This could include new channels, new audiences, new offers, creative opportunities, funnel improvements, or changes to the broader acquisition strategy.
You are expected to bring ideas to the table rather than waiting for direction.
Who You Are
You are an experienced performance marketer who understands e-commerce from the perspective of both media and business growth.
You can look at an account and understand not only what the numbers are saying, but what they mean and what should happen next.
You are strategic enough to lead client conversations but hands-on enough to understand campaign mechanics and challenge the details when necessary.
You are commercially minded. You understand that a strong media account is not defined by a good CTR or low CPA alone. You care about profitable growth, customer economics, conversion, retention, and the client's broader business objectives.
You are comfortable working with ambiguity and taking ownership of your accounts. You do not wait for someone else to identify the next opportunity.
You use data, technology, and AI to improve the speed and quality of your decision-making.
Experience We Value
6+ years of experience in paid media, performance marketing, growth marketing, or a related field
Significant experience managing e-commerce clients is required
Strong hands-on experience with Meta, Google, and TikTok, with additional platform experience such as Snapchat or X being valuable
Experience managing significant advertising budgets
Demonstrated ability to develop and execute paid media strategies that drive measurable business growth
Strong understanding of funnel performance, conversion rates, customer acquisition economics, and e-commerce metrics
Experience with creative testing, offer testing, and landing page or funnel optimization
Experience working closely with Creative, Analytics, Growth, or other cross-functional teams
Strong client-facing and presentation skills
Experience creating and presenting strategic recommendations to senior stakeholders
Strong analytical, problem-solving, and communication skills
Why Join Advantage HQ
You will work with ambitious consumer brands and have the opportunity to influence growth beyond the boundaries of a traditional media buying role.
You will have access to experienced media, creative, growth, and technology teams, as well as proprietary data and tools such as Meteoric AI.
You will have meaningful ownership over your clients and the opportunity to test new ideas, identify growth opportunities, and develop strategies across the broader customer acquisition system.
For the right person, this role can also provide a path into media leadership, strategy, or broader growth responsibilities.
Location
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
We are open to candidates globally.
We care far more about ownership, judgment, and execution than geography.
If you're excited by owning e-commerce growth, developing high-impact media strategies, solving complex performance challenges, and becoming a strategic partner to ambitious consumer brands, we'd love to hear from you.
Location: Bogotá, Colombia
About Advantage HQ
Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands.
We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system.
Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth.
We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle.
The Opportunity
Advantage HQ is looking for a Media Buyer who can take ownership of growth across a portfolio of e-commerce clients.
This is a strategic, client-facing role. You will be responsible for understanding each client's business, developing the paid media strategy, identifying growth opportunities, and working with Media Analysts, Creative Strategists, and other internal teams to turn that strategy into measurable results.
You will be expected to think beyond campaign metrics. The strongest Media Buyers understand how media connects to the broader customer journey, creative, offers, funnel performance, and business economics.
You will have significant ownership over your clients and will be expected to bring recommendations, challenge assumptions, and identify opportunities before the client has to ask.
What You'll Own
Own the paid media strategy
You will develop and lead paid media strategies across platforms such as Meta, Google, TikTok, Snapchat, and other relevant channels.
You will determine where to allocate budget, how to structure campaigns, which audiences and creative angles to prioritize, and where additional investment can create profitable growth.
You will balance short-term performance with the longer-term goal of building a scalable acquisition engine.
Drive account performance
You will work closely with Media Analysts to monitor performance, identify trends, diagnose problems, and make decisions that improve efficiency and growth.
You will be accountable for understanding the reasons behind performance changes, not simply reporting what happened.
You will know when to scale, when to test, when to pull back, and when the problem sits outside the media account itself.
Think beyond the media account
You will analyze the broader customer journey and identify opportunities across the funnel.
This may include landing pages, conversion rates, offers, pricing, checkout experience, creative, customer retention, and post-purchase behavior.
You will work with cross-functional teams to turn these insights into practical recommendations for clients.
Lead testing and experimentation
You will develop a structured testing roadmap across audiences, creative, offers, messaging, campaign structures, and other growth levers.
You will evaluate test results based on business impact and use those learnings to inform future strategy.
You will avoid testing for the sake of activity and focus on experiments that can meaningfully improve performance.
Partner with Creative
You will work closely with Creative Strategists to identify creative opportunities based on media performance, customer behavior, and market insights.
You will help translate performance data into clear creative briefs and recommendations and use creative performance to inform future media strategy.
Own client relationships
You will serve as a strategic partner to your clients, building relationships based on trust, expertise, and results.
You will lead strategic conversations, present performance insights, explain recommendations clearly, and help clients understand the decisions behind the strategy.
You will be comfortable challenging a client's assumptions when the data supports a different direction.
Identify growth opportunities
You will continuously look for opportunities to increase client growth and account value.
This could include new channels, new audiences, new offers, creative opportunities, funnel improvements, or changes to the broader acquisition strategy.
You are expected to bring ideas to the table rather than waiting for direction.
Who You Are
You are an experienced performance marketer who understands e-commerce from the perspective of both media and business growth.
You can look at an account and understand not only what the numbers are saying, but what they mean and what should happen next.
You are strategic enough to lead client conversations but hands-on enough to understand campaign mechanics and challenge the details when necessary.
You are commercially minded. You understand that a strong media account is not defined by a good CTR or low CPA alone. You care about profitable growth, customer economics, conversion, retention, and the client's broader business objectives.
You are comfortable working with ambiguity and taking ownership of your accounts. You do not wait for someone else to identify the next opportunity.
You use data, technology, and AI to improve the speed and quality of your decision-making.
Experience We Value
6+ years of experience in paid media, performance marketing, growth marketing, or a related field
Significant experience managing e-commerce clients is required
Strong hands-on experience with Meta, Google, and TikTok, with additional platform experience such as Snapchat or X being valuable
Experience managing significant advertising budgets
Demonstrated ability to develop and execute paid media strategies that drive measurable business growth
Strong understanding of funnel performance, conversion rates, customer acquisition economics, and e-commerce metrics
Experience with creative testing, offer testing, and landing page or funnel optimization
Experience working closely with Creative, Analytics, Growth, or other cross-functional teams
Strong client-facing and presentation skills
Experience creating and presenting strategic recommendations to senior stakeholders
Strong analytical, problem-solving, and communication skills
Why Join Advantage HQ
You will work with ambitious consumer brands and have the opportunity to influence growth beyond the boundaries of a traditional media buying role.
You will have access to experienced media, creative, growth, and technology teams, as well as proprietary data and tools such as Meteoric AI.
You will have meaningful ownership over your clients and the opportunity to test new ideas, identify growth opportunities, and develop strategies across the broader customer acquisition system.
For the right person, this role can also provide a path into media leadership, strategy, or broader growth responsibilities.
Location
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
We are open to candidates globally.
We care far more about ownership, judgment, and execution than geography.
If you're excited by owning e-commerce growth, developing high-impact media strategies, solving complex performance challenges, and becoming a strategic partner to ambitious consumer brands, we'd love to hear from you.
seniorAvailable to provide leadership coverage for critical escalations outside standard business hours as needed, and to work across AMER, EMEA, and APJ time zones to support globally distributed teams
УдалённоParis
Зарплата не указана
seniorSwitzerland (Remote); Must be located in Switzerland
leadAmsterdam, Netherlands; Remote - Europe; Own employee hardware lifecycle processes, provisioning, replacement, reuse, return, disposal and employee resale, and provide demand forecasts and regional requirements (including Bill & Hold) to IT Supply Chain and Procurement; recommend routine purchases against agreed standards, approving only within a documented delegated spend limit
Amsterdam
ГибридNicosia
Lima, Peru
Buenos Aires, Argentina
Santiago, Chile
Bogotá, Colombia
United Kingdom - Remote; You will work directly with regional sales leadership, report into the Senior Director of Revenue Operations EMEA, and apply global standards and systems to the realities of selling across multiple countries, segments and time zones; Comfort with international complexity: multiple currencies, legal entities, languages and privacy regimes, and a working day that spans several time zones