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Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA AGENCY actively recruiting for position CRUISE PROGRAMS ADMINISTRATOR FOR ROYAL CARIBBEAN CRUISES! The Cruise Programs Administrator assists the Cruise Director with minor to moderate administrative and clerical work. Administratively supports the Cruise Director's division and oversees Wedding and Vow Renewal program. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES: Collaborates with the Cruise Director to review the requirements 1. of the day’s administration and any other company related correspondence, notices, policies, procedures, and other related details. Administratively supports the Cruise Director’s management team, including the Activities Manager, Adventure Ocean Manager, Open Deck Manager/Sports Supervisor, Head Broadcast Technician and Stage and Production Manager(s). Assists with the administration of Bingo per SQM & The Royal Way (GAS). Bingo Inventory/Ordering - Performing a physical audit inventory at the beginning of each voyage. Placing orders through Crunchtime, on a per voyage basis for Bingo cards, Bingo toys, t-shirts and other Bingo related items. Sponsored Sessions of Bingo. Assist the Activities Manager with sponsored sessions of Bingo. Manages wedding program in association with The Wedding Experience: Receive settlements from shoreside personnel, update with changes and return updated settlements to shoreside. Manages administrative duties concerning the following guest programs: Lecturers, Clergy, Honeymooners, Make A Wish, Diamond Theater experience and Explorer Academy. Maintains guest library and card room inventory, including ordering additional books for library, maintaining library catalogue, and ordering additional materials as needed. Understands the Cruise Director Division’s budget, monitors the balance scorecard drill down and all budget related requests by the Cruise Director. Performs administrative duties such as screening telephone calls, answering and sending emails, making and coordinating appointments, scheduling meetings and maintaining filing systems. Takes minutes at meetings and distributes as necessary. Utilizes spreadsheet software packages for basic mathematical formulas and graphic presentation of information. All other correspondence as requested by Cruise Director. Reviews guest comments, revenue and rating reports. Compiles analysis and reports for all meetings on behalf of the Cruise Director. Maintains voyage files. Manages inventories including gifts and prizes, craft supplies, office inventory and uniforms. Creates all purchasing requisitions on behalf of the Cruise Director’s Management Team, including Activities Manager, Adventure Ocean Manager, Open Deck Manager/Sports Supervisor, Head Broadcast Technician and Stage and Production Manager(s). Etc. REQUIREMENTS: 2-3 years Administrative experience required Minimum two contracts completed with experience with an administrative background preferred. Event planning experience required Customer service skills required Working knowledge of computers, internet access and the ability to navigate within a variety of software packages such as Word, Excel, Lotus Notes, PowerPoint, Encore, Kronos, Crunchtime, AMOS and Adobe Page Maker. Utilizes spreadsheet software packages for basic mathematical formulas and graphic presentation of information Analytical ability relating to budgetary requirements, coursework or professional experience preferred. Bachelor’s degree with an emphasis on Business Administration, or equivalent experience preferred. Ability to type 40–50 words per minute. Command of the English language with excellent spelling, punctuation and grammar skills. Knowledge of standard office procedures and organizational skills. Ability o to operate basic office equipment, including telephone, copy machine, fax, adding machine, etc. Excellent interpersonal skills to communicate with all levels of management and employees Minimum 21 years old NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position Assistant Electrician for Royal Caribbean! The Assistant Electrician aside from doing electrical maintenance and troubleshooting, you will keep the ship’s electrical stores and workshops in good order. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Lighting Management: Maintain and manage all interior and exterior (deck) lighting, ensuring safety and ambiance. Electrical Repairs: Repair electrical equipment in guest and crew cabins, providing prompt solutions to ensure comfort and functionality. Routine Maintenance: Perform regular electrical maintenance to keep our systems running efficiently. REQUIREMENTS: Must possess minimum 3 years’ experience in related field Must hold Electrical Studies certificate(s) or diploma(s) in area of technical specialty. Three or more years’ progressive electrical/technical experience and training in the electrical field. Minimum 21 years old Good level of English language. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: October 1, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position APPRENTICE PURSER for ROYAL CARIBBEAN CRUISES! The Apprentice Purser assists the other employees in the Shipboard Financial Operations division by performing the following essential duties and responsibilities. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Assists the 2nd Purser Payroll and Crew Payroll Manager with the sale of money orders, collecting crew SeaPass accounts, payroll distribution and any other crew-related financial matters. Assists the 2nd Purser Administration with gratuity posting and/or balancing, reconciling prepaid amenities, obtaining method of payment for guest SeaPass accounts and any other guest-related financial matters. Performs clerical work such as filing and photocopying. Assists with general office work and duties. Assists the Financial Operations Division as determined by the Financial Controller. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crewmembers with inquiries Attends meetings, training activities, courses and all other work-related activities as required. Performs related duties as required. This position description is not intended to prescribe the only duties to be performed by this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. REQUIREMENTS: Minimum 21 years old Minimum 6 months experience in a payroll or accounting processing position within the hospitality industry or financial institution. Very good level of English language Ability to work independently as well as part of a closely-knit team. Ability to work with and maintain confidential documentation. Ability to excel with reconciliation, functions and formulas relating to cash handling. Proven customer service skills to interact appropriately with guests and crew in a considerate, professional and positive manner by showing concern and listening actively. Ability to communicate tactfully with guests and crew, divisional managers and shipboard employees to resolve problems and negotiate resolutions. Ability to operate basic office equipment, including adding machines/calculators, typewriters, telephones, computers and copy machines. Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Excel, Word, and PowerPoint. Completion of high school, basic education or vocational training equivalency preferred. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position Assistant Repairman for Royal Caribbean! The Assistant Repairman shall carry out the work orders given by the Repair Supervisor. They are skilled workers and must be able to carry out all kinds of maintenance and repair work. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: He is responsible for the general overhauling and maintenance of all galley equipment and machinery. Carries out most steelwork, including stainless steel. Responsible for the maintenance and repair of all piping related to Hotel operations, such as fresh water, black water, grey water, pulper, drains, etc. Cleaning and maintenance of the workshop and lockers as assigned by the Repair Supervisor. May be required to perform and/or assign additional routines and work descriptions as listed in the Planned Maintenance System. Know, follow and enforce SQM policies. Repair and maintenance of the following equipment as assigned by the Hotel Maintenance Manager and/or Repair Supervisor: - Laundry equipment (non-electrical) - Technical and plumbing equipment in galleys, bars and pantries - Filling and emptying duties/technical equipment for Jacuzzi, Spas and Pools - Welding, including Gas, Electric, TIG, and MIG - Lathe machine, milling machine and all common shop equipment - Most steelwork, including stainless steel - General maintenance of plumbing and piping system within the Hotel areas of responsibility REQUIREMENTS: Minimum 21 years old Ability to speak English clearly, distinctly and cordially with guests. Prior welding and machinist experience. While performing the duties of this job, the shipboard employee is regularly required to stand; walk; use hands to touch, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear; and taste or smell. In the event of an emergency the employee may be required to sit, stoop, kneel or crawl. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position RESTAURANT HOSTESS for CELEBRITY CRUISES! The Restaurant Hostess is responsible for the pre voyage dining coordination (table assignments). Coordinates Celebrity Select Dining table assignments and welcomes guest at the entrance. Consistently exhibits personal qualities of style, elegance, poise and grace, while maintaining a positive attitude in a professional and friendly manner. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 26 weeks onboard followed by 8 weeks of vacation Save money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Flight tickets will be provided by the company Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES: Ensures that pre voyage table assignments are created as per Celebrity Cruises’ Shipboard Dining Coordination Manual and the dining coordination check list. Understands thoroughly the company’s food and service standards, anticipating and fulfilling guests’ needs. Responsible for keeping track of all special orders and special occasions such as birthdays or anniversaries at the Celebrity Select Dining. He/she communicates all the special orders to the wait staff to ensure the necessary ordered items such as special meals and cakes are delivered. Has basic knowledge of wines and wine service. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries. Maintains a professional presence when faced with adverse situations and when coordinating many functions simultaneously. Guest facing communication is professional, on brand and visually appealing. Is a role model for others and serves as a positive ambassador of Celebrity Cruises. Exhibits professional leadership presence, positive energy and passion in all situations. Brings out the best in his/her team through authenticity, care and humility. REQUIREMENTS: Minimum of 2 years’ experience combination of F&B experience and Hostess / Receptionist / Front Desk in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred, but not mandatory). Very good level of English language. In addition to English, able to speak 1 of the following languages is required; Italian, Spanish, French, and German. At this moment exception - possible with English only Exceptional customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively. Must have excellent typing skills. Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related programs. Must be able to work under pressure and unsupervised · Excellent customer service and guest resolution skills required. Minimum 21 years old. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position PUBLIC HEALTH OFFICER for CELEBRITY CRUISES! The Public Health Officer is responsible for the onboard coordination and execution of RCG’s onboard public health program, ensuring the company’s public health and infectious disease prevention standards are met and/or exceeded to maximize crewmember and guest health and safety. They will provide onboard guidance to ensure ongoing regulatory readiness as required by US and international public health standards, as well as internal RCG policies (SQM). BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Provides expert guidance onboard to ensure ongoing regulatory readiness for US and international Public Health standards, e.g., USPH VSP, Public Health Canada, EU SHIPSAN, Brazilian ANVISA, etc., as well as internally for SQM. Serves as the subject matter expert and as an educational resource for onboard personnel. Provides real-time feedback to the ship’s Executive Committee and shoreside Public Health leadership on opportunities for improvement when realized Conducts public health surveys to ensure ongoing regulatory readiness in all guest, crew and working areas, including but not limited to the following functional areas: Food and Beverage, Housekeeping, Spa, Child Activity Center, Medical Facility, Potable Water and Recreational Water Facilities and Integrated Pest Management. Reviews USPH inspection reports and corrective actions for compliance and uniformity. Coordinates with shoreside Public Health and assists in expediting these corrective actions. Assists as needed in the investigation and mitigation of infectious disease outbreaks. Builds strong interdisciplinary shipboard partnerships to support and assist in providing a safe environment for guests and crew. Works closely with shoreside Public Health leadership in the dissemination of educational materials. Supports onboard personnel directly by providing guidance, education, and mentoring as needed. Role models professional leadership behavior while interacting with the crew and ship leadership Oversees Public Health Risk Assessments twice annually, with additional assessments whenever ships are repositioning, or as needed due to other events, e.g., construction, disease outbreaks, weather changes, global conflicts, etc. Stays abreast of all public health-related policy and protocol changes, and communicates that information in a timely manner to the fleet. Serves as a pivotal communication point in relaying information and guidance from shoreside to the ships, as well as providing feedback and information back to shoreside. Ensures compliance with the latest shoreside public health policies and procedures. Supports policy/procedural changes for continuous quality improvement through analysis of the ship’s public health-related data. Uses epidemiologic principles and practices for regular and systematic collection, analysis, investigation and reporting of infection data based on standard CDC definitions. Assists in identifying trends, celebrates successes, and creates action plans as warranted. REQUIREMENTS: Bachelor’s degree or international equivalent from an accredited institution. Demonstrated shipboard managerial and leadership experience. 2-years' minimum experience in Public Health, Food & Beverage, Microbiology or Environmental Health and Safety 2-years' minimum shipboard experience on the same position Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests. While performing the duties of this job, the shipboard employee is regularly required to stand for prolonged periods using computer systems; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee must continually lift and/or move up to 50 pounds. Fluent ENGLISH skills - both spoken and written Minimum 21 years old NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: September 12, 2024 If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position Junior Payroll Purser for CELEBRITY CRUISES! Junior Payroll Purser is responsible to assist Administration Purser – Payroll and T&A for the accurate recording and process of Adonis shipboard payroll for all owner’s crew, as well as for the Import/Export process of overtime hours, distribution of payroll envelopes to crewmembers and the collection of crew folio balances. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES: Holds a float of $10,000 in order to assist crewmembers with various cash requirements. Responsible for assisting crewmembers with foreign currency exchange using the BOA/GFC (Global Foreign Currency) application. Responsible for assisting Administration Purser – Payroll and T&A for the process of Semi-Monthly payroll for ALL shipboard departments as well as payments for sign off crewmembers. Process of bar personnel gratuities, special functions and supplemental pay. Participates in the stuffing and distribution of payroll envelopes. Responsible for assisting the Payroll Purser and T&A on the issuance of money orders to crewmembers, and the collection of money order fees. Responsible for assisting the Payroll Purser and T&A with the crew wire transfer program, where crewmember wired monies to their personal bank accounts. Assists the Administration Purser – Payroll and T&A in the collection of bar bills during payroll distribution and through out the voyage if required Responsible for assisting the Administration Purser – Payroll and T&A in the preparation of payroll audits which must be scheduled after every payroll cycle is closed. Enters working hours from time cards for the Financial Department into the Kronos system. Collects time cards from all departments, ensuring that all entries are complete and correct. Performs weekly Time & Attendance floor audits throughout the vessel and produces a Time & Attendance report. Collects all Time & Attendance signature sheets from Department Heads on a monthly basis. Organizes and stores all collected time cards once per month; to be held onboard for 12 months. REQUIREMENTS: Minimum 1 year previous work experience in finance department Minimum 21 years old. Ability to communicate tactfully and effectively with guests, department heads and crewmembers to foresee and resolve problems and negotiate resolutions. Working knowledge of computers, Internet access, and the ability to navigate within a variety software packages such as Excel, Word, and Adobe Page Maker or related programs. Completion of high school or GED required; university degree preferred Advanced level of English language. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position CONCIEGE for CELEBRITY CRUISES! The Concierge is responsible for ‘Delivering the Wow’ while providing a variety of personalized services and information to entitled guests inquiring at the Concierge Lounge. Actively listens and extends assistance in order to resolve all guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person with a great sense of humor. Concierge must possess outstanding hospitality, focused customer service, strong communication and organizational skills and effective decision-making abilities. Maintaining a high level of professional appearance and demeanor at all times is essential. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required Acts as primary contact, advocate and representative for all guests, with increased focus on the V.I.P list, Loyalty, Groups and Concierge Class, reacting efficiently and effectively to achieve impeccable results. Accountable owners of the seamless execution of all Group, Loyalty and Concierge events, their organization and the stakeholders who facilitate. Collaborates with all key stakeholders within the Loyalty, Group and Concierge Class experience, forging strong lines of communication with all departmental heads, port vendors, port specific offerings and services to provide bespoke solutions to any guest requests, preferences, arrangements and resolution to service failures Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening Maintains the physical appearance and ambiance of the Concierge lounge, Loyalty Spaces and conference rooms and materials ensuring a clean organized, fully stocked, welcoming and luxury environment Maintains complete knowledge of all brand features, ship related information, revenue products, information, voyage/destination related information, guest information and preferences Coordinates guests’ special requests for personalized services, such as transportation, restaurant reservations, various activities and services, wine, spa, shore excursions, flowers, tailor service, and baby-sitting etc. As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership REQUIREMENTS: Minimum of two (2) years guest facing service experience in a luxury environment which commits to extensive concern resolution, concierge service, loyalty or events programming. Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities. Confident, well-groomed appearance with a warm and welcoming demeanor. Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items. Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position BUTLER for CELEBRITY CRUISES! The Butler owns the guests’ in-suite experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Butler is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Butler must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Butler is held fully accountable for the quality of their guests’ personalized experience. This individual will take full ownership and accountability for the maintenance as well as the look and feel of each assigned suite and will also ensure the flawless delivery of all amenities to the highest level of expectation. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required Ensuring the Retreat guests are comfortable and knowledgeable regarding their suite, amenities, ship offerings, ports of call, their concierges and Retreat privileges Retreat guest’s personal point of contact and advocate for seamless inter-departmental communication and delivery Taste-testing and screening of all services and food items to ensure the most impeccable standards prior to guest use and/or consumption Championing excellence and driving further increasing standards on behalf of the Retreat program and guest Collaborating with all other Retreat areas to share information and guest’s personal preferences to enhance overall Retreat experience in all venues REQUIREMENTS: Minimum of two (2) years guest facing service experience in a luxury environment. Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities. Confident, well-groomed appearance with a warm and welcoming demeanor. Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items. Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests. Completion of one contract in a guest contact / front-of-house capacity or have significant experience in a luxury guest facing role with a performance rating above “Effective”, passing of the Talent Plus Assessment (Exceptional cases can be reviewed on a “case by case basis”) Ability to speak English clearly, distinctly and cordially with guests. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Ability to speak additional languages such as Spanish, French or German preferred. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position Waiter for CELEBRITY CRUISES! The Waiter provides friendly and professional service to the guests in the restaurant and buffet area, anticipating and fulfilling their needs. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Must be knowledgeable about all of the menu items and ingredients and be able to describe them to the guests. Ensures guests are completely satisfied with the food and service and reports to the Assistant Maître d’ any special requests or complaints made by the guests. Reports for duty at assigned times following his/her supervisor’s instructions according to company policies. Performs any additional duties required by the Restaurant Manager’s schedule. Responsible for keeping his/her working section clean and tidy following the United States Public Health rules and regulations at all times. Must have the physical ability to carry 16 covers (15-20 Kg.; approximately 44 pounds). For female Dining Room Waiters, 12 covers only. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crewmembers with inquiries. Attends meetings, training activities, courses and all other work-related activities as required. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. REQUIREMENTS: Minimum of three years experience in a food preparation/service position in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred). Ability to analyze and interpret documents such as recipes and manuals. Ability to calculate figures and amounts such as discounts, interest, commissions, tips, proportions, percentages. Ability to solve practical problems and deal with a variety of variables. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Minimum 21 years old. Ability to communicate tactfully and effectively with guests, department heads and crewmembers to foresee and resolve problems and negotiate resolutions. Good level of English language. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: September 30, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position Security Officer for Carnival Cruise Line! The Security Officer role will be a vital piece to overview the vessel security team and to ensure that all aspects of Company’s Occupational Health and Safety (Oh&S) Policy and Procedures are effectively applied during working activities onboard. Conditions: free food and accommodation on board First joining ticket is provided by company medical insurance provided during the work contract contract 5 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world No safety certificates needed Great chance to show yourself and build a career Duties and responsibilities: Implementation of the measures as per Ship Security Plan (SSP) and international, national, corporate and company requirements and the orders of the direct superiors Support the Ship Security Officer (SSO)/Chief Security Officer in delivering of security related familiarization for all crew and for personnel with designated security duties Performing frequent security assessments, including the revision of the SSP (in liaison with the SSO) Undertaking regular security inspections of the ship to ensure that appropriate security measures are maintained Conducting of crime prevention and any crime scene management / investigation on board the ship according to company regulations Management of the security filing system Coordination of the Security Team for daily routine operations Ensuring the proper operation, testing and maintenance of the security equipment Planning and execution of security drills and security exercises Point of contact for port security personnel / security authorities, acting as first first responder in case of physical conflicts and leader of the Active Assailant Response Team, in case of threats involving an armed assailant Responsible for the master key management and responsible for the gangway security setup and ensuring the standard quality of the security screening, both onboard and shore side Performing body check of persons by using the AMD, HHDM and physical search techniques, responsible for baggage / luggage search / screening at the ships entrances by X-Ray or other means Keeping up good communication and transparency between TMs onboard the ship Any additional assignment at discretion of the Captain and/or Chief Security Officer Requirements: Minimum of 1 year of security experience mandatory – Army/Maritime/Aviation/Police or Hotel Security environment. The Security Guard should have experience in physical security with special emphasis on access control, security screening methods, security screening equipment operation and training ability (x-ray, metal detector, explosives/narcotics detection). The Security Guard must have the ability to operate in a multinational environment. Organizational skills combined with literacy and basic knowledge of computers is preferred for this position. Minimum 21 years old. Good level of English language. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 Last updated: July 30, 2024 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position HR Coordinator for Carnival Cruise Line! The HR Coordinator supports the Manager Staff Administration (MSA) in all administrative functions, assists team members in a friendly and helpful manner, always providing accurate and most up to date information. Conditions: free food and accommodation on board First joining ticket is provided by company medical insurance provided during the work contract contract 6-8 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world No safety certificates needed Great chance to show yourself and build a career Duties and responsibilities: Keep Crew Personnel System (CPS) and A-Pass updated. Ensure that all sign ons receive accurate information of their meetings for the embarkation day and collect all necessary paperwork. Prepare information and documents needed for team members to be able to join their next assigned vessel. Maintain the Crew Notice Board updated with recent and accurate information. Send the pre-advise sign off and sign on lists to shipboard management on a timely manner. Prepare seafarer’s manual, agreement and all other sign on documents. Collect and prepare sign off documents and assist MSA in the sign off orientation. Collect, forward and follow up on all movement requests received from F&B and HSKP team members. Prepare reference letter requests and coordinate with the Hotel Admin Coordinator. Respond to team member’s concern in a considerate, professional and positive manner by showing empathy and listening actively. Help communicate new travel, immigration and customs procedures to all team members. Responsible to make sure all information and/or forms and any other literature printed by the Staff Admin office is current, correct and professional. Manage the ship’s cabin accommodation and manning list based on company regulations, maintain accuracy and control, keep evaluation dates updated. Maintain a missing employee file list and coordinate the same to the office or to the team member’s last ship in case of non-receipt after a considerable period of time Requirements: Degree/Diploma (or foreign equivalent) from an accredited university or college in Human Resource Min. 1-2 years’ experience as HR Coordinator. Excellent English skills in both writing and speech Service and detail oriented with a strong guest focus Strong focus for employee relations and the ability to support crew members with best business practices according to company’s policy Excellent management, organizational and communication skills Ability to work under pressure with minimal supervisor Age: min. 21 years old NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 Last updated: July 4, 2024 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position Guest Services Associate for Carnival Cruise Line! The Guest Services Associate consistently delivers the highest standards of customer service to all guests visiting Guest Services. This includes answering any questions the guests may have, providing information on ship and ports of call and ensuring any issue is documented correctly using the relevant software program and that it is followed up with in a timely manner. Conditions: free food and accommodation on board First joining ticket is provided by company medical insurance provided during the work contract contract 6-8 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world No safety certificates needed Great chance to show yourself and build a career Duties and responsibilities: To assist international and domestic guests with the everyday activities on board maintaining guest relation standards and ensuring maximum guest satisfaction. Front desk and phone duty shifts as required ensuring that the highest standards of customer service are provided. Complete duties assigned by the Guest Services Supervisor including, but not limited to Lost Luggage, Lost& Found, Access Services and Executive Reports as per company guidelines. Handle guest issues or concerns, record relevant details in to the shipboard capturing database and ensure timely resolution and guest follow up. Provide cash and guest account services such as accepting cash payments, cashing personal or traveler’s checks or exchanging foreign currencies Follow established procedures to maintain, safeguard, balance and reconcile assigned cash float. Assist guests during boarding and departure process, including establishing onboard credit, selling and printing Shore Excursion tickets and closing of guest’s accounts. Maintain a service culture throughout the Guest Service team. Conduct oneself in a professional and courteous manner at all times with guests and shipboard employees. Greet all guests with a friendly and sincere welcome, making sure to acknowledge past loyalty when appropriate. Use a positive and clear speaking voice, taking the time to understand all requests in detail. Respond to escalated guest concerns in a considerate, professional and positive manner by showing empathy and listening actively. Perform all duties and responsibilities in accordance with environmental and safety policies. Ensure that proper telephone etiquette is always used; answering calls within 3 rings using a positive tone and clear English pronunciation. In addition, using the guest name all the times. Employ proper timekeeping and follow the CCL work time recording standards (as per MLC - MARITIME LABOR CONVENTION). Maintain current knowledge of all ship’s regular event and special functions by reviewing all available data in order to provide guests with accurate and up-to-date information to answer questions and handle any special requests. Requirements: Minimum two recent years of experience at the large and preferably international chain hotel reception (4*-5* stars). An ability to perform cash transactions, as well as guide our Guests on various payment options for their onboard accounts (Cash, Credit Cards, Debit Cards, Gift Cards, and onboard credits). Display a high level of Guest Centricity, with the natural ability to engage our guests in social activities Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively. Ability to communicate tactfully with guests, department heads and shipboard Good level of English language Additional language knowledge (Spanish, Italian, French, German, Japanese or Mandarin) is PREFFERED Age: min. 21 years old Strong work ethic, uncompromising integrity, as well as a high level of respect for all individuals. Attention to detail, excellent organizational and interpersonal skills. Strong analytical and communication skills.⠀ Covid-19 vaccination is not mandatory, but you have to be ready to be vaccinated onboard against Covid-19 and Influenza. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 Last updated: March 22, 2024 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position Finance Specialist for Carnival Cruise Line! Finance Specialist supports the finance team by recording on board coats and revenue data performing audits and providing financial data and analysis to the operating departments. Conditions: free food and accommodation on board First joining ticket is provided by company medical insurance provided during the work contract contract 6-8 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world No safety certificates needed Great chance to show yourself and build a career Duties and responsibilities: Oversees the automated revenue accounting processes. Activates and closes revenue voyages in relevant systems. Ensures sales data from the Point of Sales system balances with the Sail & Sign payment system. Identifies, researches and corrects all discrepancies on a daily basis. Monitors and manages guest and crew payment accounts, ensuring a form of payment is available at all times. Processes the ordering and receiving of goods on board via the designated on board inventory management system and reports variances to shipboard and shore side management. Conducts periodic audits of inventories in various storage locations. Performs end of voyage posting to close the period in the on-board inventory management system. Serves as administrator of all on board financial systems, provides end user support and performs tests during new deployments and special projects. Troubleshoots system issues, coordinates with the shipboard and shore side I/S teams to resolve these issues Trains new Finance Specialists in all job functions and generates training performance evaluations. Requirements: Degree/diploma in Accounting, Finance or Business Administration. Minimum 2 years’ experience in a finance related position. Shipboard Experience is a plus. Good level of English language Age: min. 21 years old Strong work ethic, uncompromising integrity, as well as a high level of respect for all individuals. Attention to detail, excellent organizational and interpersonal skills. Strong analytical and communication skills.⠀ NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 Last updated: January 16, 2024 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position Assistant Food and Beverage Manager for Carnival Cruise Line! Assistant Food and Beverage Manager will support the Food Operations Manager in the overall operations of food production, auxiliary guest services, and in planning, organizing, and executing assigned tasks. Conditions: free food and accommodation on board First joining ticket is provided by company medical insurance provided during the work contract contract 6-8 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world No safety certificates needed Great chance to show yourself and build a career Duties and responsibilities: Lead by example, always keeping the Carnival Vision statement, Culture Essentials, and Values always at the forefront Ensure compliance, auditing, and managing of all regulatory procedures and protocols as outlined in GHESS and VSP Manual Section 7 as applicable to the position and department Ensure operational galley efficiency and excellence during service periods are achieved in collaboration with Auxiliary, Culinary, and Restaurant teams. Manage breakdown and subsequent washdown of galleys after service Assist the Food Operations manager in monitoring and management of all Food Operations areas Management of supply financial plans with a focus on ensuring expenditures are maintained within set parameters both monthly and fiscally Management of supply ordering and issuing with an understanding of the difference between master and non-master supply orders. Ensuring that minimal storeroom inventory levels on all food operations supply items are maintained Managing all applicable supply operational inventory levels and setting up operational inventory par levels as required Monitor & prepare Funtime records and schedules in due compliance with the MLC regulations as it relates to the Auxiliary and Food Ops management positions Oversee the monitor all galley equipment to ensure that they are handled and used as per policy and operating parameters to prevent breakdowns. Conduct and monitor scheduled maintenance of galley equipment in coordination with the Culinary Arts and technical team Investigating route cause malfunctioning of equipment by reviewing spare parts ordered and the ability to garner the needed cost of repairs information if needed. Update work order status and repair requests to ensure that the equipment is repaired in a timely manner. Communicate and escalate long pending work orders to FOM. Lead & engage with Galley supervisors and galley attendants in objectively driven briefings and training. Consistently track Galley Attendants' progression to promotions and successful completion of tests & training ETC as per Job Description. Requirements: Diploma or degree in hospitality, hotel management, or other related field or relevant technical training and experience Minimum 3 years of supervisory or management experience within the food operations department of a cruise ship, resort, or full-service hotel Previous ship experience is a plus Good level of English language Age: min. 21 years old Strong communication skills and comfortable speaking to English speaking guests ⠀ Hospitable, positive attitude, motivated ⠀ NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 Last updated: January 16, 2024 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: Riyadh, Saudi Arabia Müller's Solutions is seeking an experienced and highly motivated Senior Account Manager to join our diverse team. In this role, you will be responsible for managing and expanding relationships with key accounts, ensuring customer satisfaction, and driving revenue growth. You will serve as the main point of contact for clients, understanding their needs and offering tailored solutions that align with our service offerings. Your ability to nurture relationships, identify business opportunities, and execute effective sales strategies will be crucial in enhancing client partnerships and achieving business goals. We value a results-oriented approach and welcome innovative ideas that will contribute to our continued success. Key Responsibilities: Responsible for managing stakeholder relationships and serving as the primary point of contact for all communications related to data analysis, reporting, and dashboards. Oversees requests concerning the data lifecycle and data consumption, ensuring timely delivery of insights and alignment with organizational objectives. Acts as a coordinator to facilitate collaboration between data teams and stakeholders. Manage a portfolio of key client accounts to ensure their needs are met and expectations exceeded. Develop a thorough understanding of clients' business objectives and challenges to offer relevant solutions. Identify opportunities for upselling and cross-selling additional services. Collaborate with internal teams to ensure timely delivery and quality of services to clients. Prepare regular reports on account status and performance metrics for internal stakeholders. Conduct regular client meetings to review account performance, gather feedback, and address any issues. Stay informed about industry trends, competitor activities, and market challenges to strategically position Müller's Solutions. Achieve sales targets and contribute to the overall growth strategy of the company. Requirements Bachelor’s degree in Business Administration, Marketing, or a related field; a master’s degree is a plus. Minimum of 5 to 7 years of experience in account management or sales, preferably within the IT solutions industry. Proven track record of successfully managing key accounts and driving growth. Excellent communication and interpersonal skills to build lasting client relationships. Strong negotiation and presentation abilities. Results-driven, self-motivated, and capable of working independently. Ability to analyze data and market trends to inform decisions. Willingness to travel as required for client meetings and industry events. Familiarity with CRM software and sales management tools.

Location: Riyadh, Saudi Arabia Müller's Solutions is looking for a motivated and skilled Account Manager, specifically for Saudi Nationals, to join our dynamic team. As an Account Manager, you will be responsible for managing client relationships, identifying new business opportunities, and ensuring overall customer satisfaction. Your primary goal will be to understand client needs and provide tailored solutions that leverage our comprehensive suite of services. In this role, you will serve as the main point of contact for assigned accounts, collaborating closely with internal teams to deliver outstanding service and drive account growth. Your capacity to build strong relationships and provide exceptional support will be key to your success in this position. Key Responsibilities: Responsible for managing stakeholder relationships and serving as the primary point of contact for all communications related to data analysis, reporting, and dashboards. Oversees requests concerning the data lifecycle and data consumption, ensuring timely delivery of insights and alignment with organizational objectives. Acts as a coordinator to facilitate collaboration between data teams and stakeholders. Manage a portfolio of clients, serving as their primary contact and ensuring their needs are met. Develop and maintain strong relationships with key stakeholders within client organizations. Identify opportunities for upselling and cross-selling Müller's Solutions' services. Collaborate with cross-functional teams to ensure timely and successful delivery of solutions according to client needs. Prepare and present regular reports on account status and performance metrics. Conduct client meetings to review performance, discuss any concerns, and gather feedback. Stay informed about market trends and competitors to strategically enhance client relationships. Achieve and exceed individual sales targets set by the management. Requirements Bachelor's degree in Business Administration, Marketing, or a related field. Minimum of 3 to 5 years of experience in account management or sales, preferably in the IT solutions sector. Proven ability to manage client relationships and drive growth. Exceptional communication and interpersonal skills. Strong negotiation and presentation capabilities. Goal-oriented, self-motivated, and able to work both independently and as part of a team. Problem-solving nature with the ability to adapt to changing client requirements. Familiarity with CRM tools and sales analytics software. Willingness to travel as needed for client meetings and networking opportunities. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: London; Amsterdam; Munich; Paris; Berlin Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As a Senior HR People Ops on the People Operations team at Mistral AI, you will be our UK people operations expert and the engine behind our EMEA expansion. This is a hands-on, high-ownership role for someone who thrives in ambiguity and wants to help build the operational backbone of a fast-growing AI company. What makes this role unique: Mistral AI is actively expanding into new European markets. You will play a key part in that expansion — helping open new entities, set up local HR operations, and build scalable processes from the ground up. This is not a maintenance role; it is a builder's role. The UK is the core of this role. You will be the UK people operations expert — the person the team turns to for UK employment law, contracts, benefits, payroll, right-to-work, and visa sponsorship. Our main location for this role is London. That said, we are open to candidates based elsewhere in Europe — Amsterdam, the Netherlands, Germany, or any other location — provided you bring super strong, demonstrable experience in UK: employment law, contracts, benefits, payroll, right-to-work, and business sponsorships. On top of owning the UK, you will help us expand into new EMEA countries — building HR operations from scratch as we grow across Europe.   WHAT YOU WILL DO - Own UK people operations end to end — employment law, contracts, payroll, benefits, right-to-work, and visa sponsorship - Lead EMEA expansion — open new country entities, set up local HR operations, and build scalable processes from scratch - Oversee onboarding for new joiners, coordinating HR systems, IT setup, and office arrangements - Formalize and manage employee contractual documentation throughout the employment lifecycle - Maintain and update HR records, policies, and employee handbooks as regulations and company practices evolve - Coordinate payroll with providers to ensure timely, accurate payments across the UK and EMEA - Handle immigration requests, work permits, and related documentation — especially UK visa sponsorship - Manage day-to-day HR inquiries, employee benefits administration, and time-off policies - Ensure adherence to local employment laws, conduct compliance audits, and mitigate organizational risk - Lead process improvements and collaborate with cross-functional partners, including Finance and Talent Acquisition   WHAT WE'RE LOOKING FOR - 4–7 years of progressive HR / People Operations experience, ideally in a high-growth tech or startup environment - Deep expertise in UK employment law and UK people operations — this is the single most important requirement. You should be confident advising on UK contracts, TUPE, ACAS processes, statutory benefits, right-to-work, and UK visa/immigration routes - Demonstrated experience supporting EMEA expansion — ideally you have helped open new country entities, set up local HR operations, configured benefits and payroll in new markets, or scaled HR processes across multiple European countries - Strong knowledge of at least 2 additional EMEA countries beyond the UK (e.g., Germany, Spain, Netherlands, Poland, France) — covering employment law basics, contract norms, and HR practices - Familiarity with Employer of Record (EOR) models and when to use them vs. entity setup - Hands-on payroll coordination experience — you have worked with payroll providers and ensured timely, accurate payments across multiple jurisdictions - Proficiency with HRIS and payroll technology platforms — you are comfortable with tools and eager to optimize them - Excellent communication, analytical, and problem-solving skills — you can navigate ambiguity, resolve employee relations matters, and provide clear, accurate HR guidance WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.