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Location: Amman, Jordan Müller's Solutions is actively looking for a Security Subject Matter Expert (SME) to join our team in Brussels, Belgium. This on-site role requires a seasoned professional with a deep understanding of cybersecurity and a passion for advancing security practices across the organization. As the SME, you will provide strategic advice, support security initiatives, and lead risk assessments to ensure our systems and data remain secure. Key Responsibilities: Firewall Management: Hands-on experience with Palo Alto Firewalls and Palo Alto Prisma Access , including configuration, monitoring, and troubleshooting. Routing Expertise: Strong knowledge of BGP routing on Palo Alto platforms. Platform Administration: Proficient in tools such as Algosec FireFlow, Log Analyzer, and AppViz for security operations, analysis, and platform management. Policy Optimization: Enhance network security policies and streamline incident response processes. Utilize your expertise to guide the organization in securing its information and technology assets. Perform security assessments to identify vulnerabilities, threats, and risks, developing strategies to mitigate them. Collaborate with IT and security teams to enhance existing security protocols and safeguards. Develop and implement comprehensive security policies, standards, and practices aligned with industry regulations. Facilitate training sessions to improve staff awareness of security threats and best practices. Research new security technologies, trends, and threats, implementing best practices to strengthen our defenses. Act as a key liaison with internal departments and external stakeholders on security matters. Requirements Requirements: Bachelor's degree in Cybersecurity, Information Technology, or a related field. A minimum of 5-7 years of experience in cybersecurity and information security. Proven experience as a Security Subject Matter Expert or in a similar role. In-depth knowledge of security frameworks such as NIST, ISO 27001, and GDPR compliance. Experience with security assessments, audits, and incident response. Strong analytical skills with a solid understanding of risk management principles. Excellent communication skills, both verbal and written. Relevant certifications such as CISSP, CISM, or CEH are preferred.

Location: Cairo, Egypt Müller’s Solutions is seeking a dedicated Security Subject Matter Expert (SME) to join our dynamic team. In this pivotal role, you will be responsible for providing expert guidance on security practices and policies, helping us identify threats and vulnerabilities. You will collaborate with various departments to implement effective security measures and promote a culture of security awareness throughout the organization. Key Responsibilities: Firewall Management: Hands-on experience with Palo Alto Firewalls and Palo Alto Prisma Access , including configuration, monitoring, and troubleshooting. Routing Expertise: Strong knowledge of BGP routing on Palo Alto platforms. Platform Administration: Proficient in tools such as Algosec FireFlow, Log Analyzer, and AppViz for security operations, analysis, and platform management. Policy Optimization: Enhance network security policies and streamline incident response processes. Act as the primary consultant on all cybersecurity matters, offering best practice insights and strategic recommendations to enhance security protocols. Lead the development, implementation, and management of security initiatives and programs. Conduct security assessments and audits to identify vulnerabilities and develop mitigation strategies. Monitor and analyze security incidents; respond effectively and efficiently to security breaches. Design and deliver training sessions aimed at improving employee understanding of security policies and procedures. Research and stay updated on the latest cybersecurity trends, technologies, and threat landscapes. Requirements Requirements: Bachelor's degree in Cybersecurity, Information Technology, or a related field. Minimum of 5 years of experience in information security or a related field. Proven experience as a security consultant or expert. In-depth knowledge of various cybersecurity frameworks (NIST, ISO 27001, etc.). Familiarity with firewall management and network security practices. Strong analytical and problem-solving skills. Excellent communication skills, with the ability to convey complex concepts to non-technical stakeholders. Relevant certifications such as CISSP, CISM, or CEH are highly preferred.

Location: Brussels, Belgium As a Security Subject Matter Expert (SME) at Müller's Solutions, you will play a critical role in shaping our security strategies and implementing best practices across the organization. You will leverage your deep expertise in cybersecurity to advise and guide various teams on security policies, risk management, and compliance requirements. Your insights will be invaluable in enhancing the overall security posture of the organization while protecting our data assets. Key Responsibilities: Firewall Management: Hands-on experience with Palo Alto Firewalls and Palo Alto Prisma Access , including configuration, monitoring, and troubleshooting. Routing Expertise: Strong knowledge of BGP routing on Palo Alto platforms. Platform Administration: Proficient in tools such as Algosec FireFlow, Log Analyzer, and AppViz for security operations, analysis, and platform management. Policy Optimization: Enhance network security policies and streamline incident response processes. Serve as the primary authority on security topics, providing expertise and guidance to various stakeholders throughout the organization. Analyze and assess security risks, recommending appropriate mitigation strategies to minimize vulnerabilities. Develop and review security policies, standards, and guidelines that align with industry best practices and regulatory requirements. Conduct training sessions and workshops to educate employees about security awareness and best practices. Collaborate with IT and security teams to implement effective security measures and technologies. Stay abreast of the latest security trends, threats, and technologies, and adjust strategies accordingly. Participate in security audits and assessments to ensure compliance with internal and external regulations. Requirements Requirements: Experience in network security infrastructure. CCIE Certification is a plus. Bachelor's degree in Cybersecurity, Information Security, Computer Science, or a related field. 7+ years of experience in cybersecurity, with a focus on security architecture and risk management. Demonstrated experience as a security subject matter expert in previous roles. In-depth knowledge of security frameworks, including ISO 27001, NIST, and PCI DSS. Strong understanding of security technologies, including firewalls, intrusion detection/prevention systems, encryption methods, and identity management. Excellent analytical and problem-solving skills, with the ability to identify and resolve complex security issues. Strong communication and interpersonal skills, with the ability to effectively convey technical information to non-technical audiences. Relevant security certifications, such as CISSP, CISM, or CEH are highly desirable. Preferred Qualifications: Master's degree in Cybersecurity or a related field. Experience in incident response and management, including leading post-event reviews. Knowledge of cloud security models and solutions. Experience with regulatory compliance and legal implications of data protection.

Location: Riyadh, Saudi Arabia Müller’s Solutions is on the lookout for a skilled Oracle Delivery Architect to join our innovative team. In this pivotal role, you will be responsible for leading the design, implementation, and delivery of Oracle solutions that align with our clients' business strategies. You will work closely with clients to understand their needs and architect robust solutions using Oracle technologies, ensuring optimal performance and scalability. Responsibilities: Design and oversee the implementation of comprehensive Oracle-based solutions tailored to meet client requirements. Lead cross-functional teams in the delivery of Oracle projects, ensuring adherence to timelines, budgets, and quality standards. Conduct assessments of existing Oracle environments and provide recommendations for improvements and enhancements. Collaborate with business stakeholders to gather requirements and translate them into technical specifications. Develop and enforce best practices in Oracle architecture and delivery methodologies. Manage the entire project lifecycle from inception through deployment, including risk assessment and management. Stay abreast of the latest Oracle technologies and trends to provide cutting-edge solutions. Provide mentorship and guidance to junior team members and foster a collaborative team environment. Requirements Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related field. 8+ years of experience in Oracle architecture, design, and delivery with a strong focus on implementation and project leadership. Proven expertise in Oracle databases, applications, and middleware products. Demonstrated experience in leading large-scale Oracle implementation projects. Strong understanding of Oracle Cloud solutions, including Oracle Cloud Infrastructure (OCI) and Oracle Fusion Applications. Excellent problem-solving skills and the ability to work in a fast-paced environment. Strong communication and interpersonal skills, capable of engaging with clients and stakeholders. Ability to manage multiple projects simultaneously and navigate complex project requirements effectively. Oracle certifications (e.g., Oracle Certified Professional, Oracle Cloud Professional) are preferred. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Riyadh, Saudi Arabia Müller's Solutions is seeking an experienced Oracle Consultant to join our dynamic team. As an Oracle Consultant, you will provide expert guidance and support for our clients’ Oracle database systems. You will be responsible for analyzing client needs, designing solutions, and implementing best practices to ensure effective database management and performance. Responsibilities: Assess client database requirements and develop tailored solutions to meet specific business needs. Design and implement Oracle database architectures, including installation, configuration, and upgrades. Provide expert advice on database optimization, tuning, and performance enhancement. Conduct database migrations, upgrades, and data integration projects. Implement security measures and protocols to protect databases against breaches and unauthorized access. Collaborate with development teams to ensure seamless integration of applications with Oracle databases. Offer training and support to client teams on database management practices and tools. Stay current with Oracle database trends, tools, and technologies to provide innovative solutions. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as an Oracle Consultant or in a similar role, with in-depth knowledge of Oracle database systems. Strong expertise in database architecture design, installation, and upgrades. Experience with performance tuning, optimization, and troubleshooting of Oracle databases. Familiarity with Oracle Exadata, RAC, and data integration tools. Good understanding of Oracle security best practices. Proficiency in SQL and PL/SQL programming languages. Excellent analytical, problem-solving, and communication skills. Ability to work independently and collaboratively with clients and team members. Strong client management skills and the ability to build lasting relationships.

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position ASSISTANT FRONT DESK MANAGER onboard Royal Caribbean Cruises. The Assistant Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations Team, the Assistant Front Desk Manager is the liaison between the Guest Relations Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and guest relations for all interactions and calls providing impeccable quality of a personalized service to  internal and external guests and crew alike Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis Leading from the front and working alongside the Front Desk Team, readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools Due diligence, care and attention to detail in all interactions, with elevated focus on telephone operations and precision during financial transactions and cash float operations Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership REQUIREMENTS: Minimum of two (2) years guest facing service experience in a luxury environment, supervising teams of 10 or more. Combination of education equivalent to high school diploma or any other source of education, training experience that provides the required knowledge, skills and abilities. Confident, well-groomed appearance with a warm and welcoming demeanor. Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution. Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests. Completion of two contracts in a guest contact / front-of-house capacity or have significant experience in a telecommunications/hospitality role focusing on conflict resolutions. Must have a shipboard performance rating above “Effective” and pass the Talent Plus Assessment (Exceptional cases can be reviewed on a “case by case basis”) Ability to speak English clearly, distinctly and cordially with guests. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Fluency in additional language: French, Italian, Portuguese, German, Mandarin and Spanish language. Minimum 21 years old. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position BARTENDER for ROYAL CARIBBEAN GROUP! The Bartender mixes and serves alcoholic and nonalcoholic beverage to guests in various bars, lounges and  service areas throughout the vessel by performing essential duties and responsibilities. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES: Converses with guests to answer questions, provide information, promote drink specials and/or up-sell to premium brands. Makes suggestions for alternatives if drink request is not available in current inventory. Takes orders from guests or Bar Servers. Asks for appropriate identification to determine minimum drinking age. Prepares all beverages according to Royal Caribbean International’s Gold Anchor Standards for mixology including recipes, garnishments, serving practices, etc. Mixes ingredients such as liquor, soda, water, sugar and bitters to prepare cocktails and other drinks. Utilizes a jigger for proper measurement and serves drinks in appropriate glass with garnishment. Serves wine and draught or bottled beer in the appropriate glass or fashion. Collects charge card for drinks served and inputs accurate data in the point-of-sale system. Calculates tips, discounts, percentages and refunds as needed. Presents statement to guest for signature. Maintains accurate accounting records. Arranges bottles and glasses to create an attractive display. Maintains an awareness of inventory stock and location to enhance work performance. Slices and pits fruit for garnishing drinks. Replenishes bar snacks such as chips, pretzels, nuts, etc. Maintains, secures and cleans bar area. Ensures stations and/or tables are clean, orderly and properly set with matches, clean ashtrays and beverage menus, etc. Removes empty or dirty glasses and bottles and returns them to the bar or kitchen. Practices napkin folding techniques and mechanics. REQUIREMENTS: Two to three years previous bartending experience, preferably in a 4 or 5 star restaurant, lounge, etc. Ability to work independently and to quickly and accurately mix drinks according to mixology standards. Working knowledge of varying brands and quality of liquors and beers. Knowledge of varying brands and quality of wines. Working knowledge of public health standards. Working knowledge of cash registers and/or related computerized systems. Ability to perform basic math functions with regard to calculating tips, discounts and percentages. Working knowledge of inventory control methods and standards. Ability to up-sell and promote drinks and specials. Ability to entertain guests with tricks and juggling is a plus. Ability to apply customer service skills according to Royal Caribbean International’s Gold Anchor Standards when interacting with guests and coworkers. Ability to provide on-the-job training to Bar Servers and Bar Utility personnel. Ability to work effectively with others in a multicultural environment. Minimum 21 years old. High level of English language. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position CASINO DEALER onboard Royal Caribbean Cruises. The Casino Dealer conducts gaming table games such as Blackjack, Dice, Roulette, or Caribbean Stud Poker and other related table games in the shipboard Casino by performing the his/her duties. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES: Conducts all Casino table games according to established guidelines and procedures. Exchanges paper currency for playing chips or tokens. Announces the exchanges and updates clicker counting device to record the intake of cash. Ensures that wagers are placed before table gaming proceeds, such as cards are dealt, roulette wheel is spun, or dice are tossed. Accurately maintains the handling of cards, dice, chips, money and other gaming equipment at an appropriate rate to maintain the proper pace of the game. Inform players of the rules and regulations as the game progresses. Announces all winning hands, numbers or colors to players. Computes payable odds to pay winning bets. Pays winning bets and collects losing bets. Observe the players around the table in order to recognize playing style. Maintains an awareness of the guests to avoid possible security risks. Notifies management and/or security of suspicious behavior. Settles player disputes and refer escalated guest complaints to management personnel. Participates in casino cash and coin counts as assigned by Casino Management. Attends meetings, training activities, courses and all other work related activities as required. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. REQUIREMENTS: Minimum 21 years old. Proof of completion of Gaming Board and/or Commission approved dealer school or international equivalency. Two years dealer experience conducting Blackjack, Dice, American Roulette, Caribbean Stud Poker, and various other casino games. Ability to speak English clearly, distinctly and cordially with guests. Ability to rapidly discern the numbers on dice, cards, wheels, etc., and determine the outcome of the game. Ability to communicate effectively and tactfully with guests, department heads and shipboard crewmembers to resolve problems and negotiate resolutions. Ability to stand for an extended period of time. Maker or related programs. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position GALLEY STEWARD for ROYAL CARIBBEAN CRUISES! Galley Steward maintains the cleanliness of all food preparation work areas, keep all galley equipment and utensils in clean and orderly condition, procedures of CAWG and AWP by performing the following essential duties and responsibilities. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES: Maintains the cleanliness of galley work areas and follows CAWG proper washing and sanitation of assigned work area, deck, and ceiling, walls, washing pots, pans, equipment, dishes, glasses and silverware. Utilizes proper USPH sanitation procedures at all times and practices careful handling of all Galley equipment so as to avoid damage through neglect or carelessness. Each culinary shipboard employee must learn and follow Clean As We Go program, whereby cleaning knowledge of all electrical or non electrical equipment is detailed. Related Equipment are being categorized as follows but not limited to: deep fat fryer, combi oven, stove tops, grills, salamanders cook & hold, tilting pan or tilting pot, Soup kettles and more Sweeps and clean galley deck, scuppers, walls and ceilings as required using the proper tools and machinery provided. Wash, rinse and sanitizes all Galley elevators on a daily basis, using minimal water. Pre wash food from dirty dishes and washes by hand or places in racks or on conveyor to dishwashing machine, ensuring there is enough space between them for proper washing rinsing and sanitizing as machine is used. Wash, rinse and sanitize all dirty utensils, pots and pans, ensure stored correctly as clean and let air-dry Ensure correct use of company provided PPE (Personal Protecting Equipment), which includes; face mask and its filter, goggles, gloves and aprons, by following MSDS data sheet recommendation posted in your work area. Report any equipment failure as seen to your direct Supervisor; ensure all machinery parts are put back in place as cleaning process is completed. Washes worktables, counters, shelves, scullery machinery, trolleys, galley hood system and ventilation, using the 3 bucket system. Garbage bins are left washed rinsed and sanitized in end of workday. REQUIREMENTS: Minimum 21 years old Minimum one year previous kitchen steward experience, preferably in a 4 or 5 star restaurant, hotel or high volume food service facility. Completion of high school or basic education equivalency preferred. Ability to speak English clearly, distinctly and cordially with guests. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Good level of English language. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA AGENCY actively recruiting for position GUEST ACCOUNTS PURSER FOR ROYAL CARIBBEAN CRUISES! The Guest Accounts Purser establishes and maintains guest folio accounts in accordance with the brand standards of service and style. Balances the daily and end of voyage revenue activity from the different revenue-generating areas onboard, etc. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES: Ensures that proper Credit Card validation and “Seapass Account” SQM policies are in place, in accordance with company policy. Processes several credit card transmissions during the voyage, upon gathering all the information from the property management system, to ensure guest account balances are properly authorized on a daily basis per company’s SQM policy. Monitors declined and call credit cards, and assists guests in setting up different means of payment, as well as modifying sea pass accounts accordingly. Responsible for the final settlement of all credit cards and the end of each voyage report according to GCS procedure. Assists Guest Relations Officers with guest’s inquiries and disputes, and provides relevant back up for applied charges. Issues company standard memorandums and reminders regarding guest account status. Monitors all guest and crew onboard accounts and makes necessary adjustments and/or corrections. Responsible for processing and balancing all prepaid onboard credits purchased by guests, as well as, the onboard credits given onboard, etc. REQUIREMENTS: Very good level of English language Minimum of two years experience in an upscale hotel, resort or cruise ship Superior customer service, team building and conflict resolution skills. Very strong management skills in a multicultural and dynamic environment. Very strong communication, problem solving, decision making, and interpersonal skills. Intermediate computer software skills required. Possess a strong understanding of numbering flow “Debits/Credits”, adjusting entries and corrections, as well as basic accounting knowledge Minimum 21 years old NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position YOUTH STAFF onboard Royal Caribbean Cruises. Youth Staff organizes and leads youth activities, ages 6 months -17 years, in designated activity centers, assigned areas and throughout the vessel by performing the following essential duties and responsibilities. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply)Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES: Participates in embarkation procedures by disseminating information regarding the Adventure Ocean Program, Youth Evacuation Plan, and directing and escorting guests to staterooms. Determines the activities to initiate based on the ages and the needs of the children assigned to participate in the scheduled activity. Organized and leads a variety of established age appropriate activities. Acts as a role model for the youth with regard to leadership, friendliness, diplomacy, honesty, fair play, sportsmanship and open-mindedness. Exercises discretion and good judgment when interacting with the children. Maintains a constant awareness of the children’s whereabouts and their safety. Intervenes when a conflict arises or when a child needs extra attention or assistance in order to enjoy the activities. Responds to any type of emergency. Directs children in eating, resting, and toileting. Helps children develop habits of caring for own clothing and picking up and putting away toys and books. Maintains discipline within assigned group to ensure safety precautions are followed. Serves meals and refreshments to children and regulates rest periods. Communicates with parents in a tactful and courteous manner to generate a high level of comfort. Acts as liaison between the Youth Activities Manager and the parents. Keeps current on children trends regarding music, dance crazes, fads, computer games, reading materials and physical activities. Organizes teen-related activities. Performs Disc Jockey duties for teen parties. Operates audio equipment to play music and keeps inventory of music library. REQUIREMENTS: Bachelor’s degree in education, recreation or related field from an accredited university or college or the international equivalent. Three to five years experience working with large groups of youths ages 6 months -17 years. Experience working in school sponsored youth groups, YMCA, camps or similar positions preferred. Minimum 21 years old Master of Ceremonies experience preferred. Ability to coordinate and instruct recreational sports and activities for large groups and/or individual sessions. Ability to provide one-on-one rock climbing wall instruction. Rock climbing (manual belay) certification preferred. Ability to provide one-on-one Flowrider instruction, Ultra Voyager Class only preferred. Experience in the operation and maintenance of the Flowrider or other similar water park equipment, preferred for Ultra Voyager Class only. Knowledge of the rules of basketball, volleyball, golf, ping-pong, shuffle board, etc. Fluent ENGLISH language level NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: June 28, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position SECURITY SUPERVISOR for ROYAL CARIBBEAN GROUP! The Security Supervisor is responsible for deterring and/or effectively responding to shipboard incidents involving violations of the Guest Conduct Policy or other shipboard incidents as required by the Master. Reporting to the Security Officer (or equivalent position on Celebrity ships), the GSS will provide a highly visible security presence, that enhances the overall guest vacation experience by reducing the frequency and/or severity of incidents. Is an active member of the ship’s crew, participating in training opportunities to elevate their level of awareness, ability and willingness to contribute to the security of the ship. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: The Security Supervisor shall have an understanding of the Safety and Quality Management Program including responsibilities and those of the Security Guards in the Safety Organization according to the Emergency Plan and Station Bill. An excellent understanding of the Master's rules and regulations and the company’s policy and a thorough knowledge of the Security manual are essential for this position. The Security Supervisor's working hours should be adjusted as appropriate to the ship's routine. He shall monitor the day/night security and prepare a log of activities during the night time hours for presentation to the Chief Security Officer. The Chief Security Officer will produce a Night Report from this log for presentation to prescribed ship's management. The Security Supervisor shall be familiar with all duties regarding the safety rounds and the gangway security. (See Security Manual for specific instructions.) The Security Supervisor shall, through his observations, preserve the safety of the vessel, passengers, and the crew. During Safety Rounds the Security Supervisor shall always be alert and follow the designated procedures. He may be the first person to arrive at the scene of an incident or a fire, and will have to assess a situation and act accordingly until help arrives. The situation will dictate any action taken by the Security Supervisor. In the case of a fire alarm, the Security Supervisor will respond immediately to the location of the alarm. He will then be responsible for making quick decisions based on previous instructions and experience. The Security Supervisor shall immediately inform the Duty Officer on the Bridge and any other concerned Officer of any incident which has occurred. REQUIREMENTS: Minimum of 4 years of security experience mandatory – Army/Maritime/Aviation/Police or Hotel Security environment. A high level of English communication skills and experience/training in crowd management and customer relations, principally relying on non-aggressive, non-lethal forms of conflict resolution and crowd control. Ability to patrol in a none-routine manner, maintaining a high level of visibility and effectively dealing with escalating issues When necessary, utilize defensive tactics and hand-to-hand skills to control or escort hostile persons. Recognize, preserve and properly document evidence. Ability to diplomatically or, if necessary, physically deal with guests in tense, adversarial or confrontational situations. A level of physical fitness which permits the use of physical control and restraint techniques if needed. A well groomed, physical appearance and demeanor that establishes a presence that serves as an incident-deterrent as well as a reassurance to guests. Knowledge of relevant equipment, processes and strategies to promote effective security. Ability to work effectively with others in a multicultural environment. Minimum 21 years old. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here pushing APPLY TO POSITION button In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position SPORT STAFF onboard Royal Caribbean Cruises. The Sport Staff leads and participates in a variety of Sports Deck and Cruise Director activities and duties such as climbing wall, Flowrider (FR Class), in-line skating, golf simulator, volleyball, basketball, golf course, ping pong, shuffle board, theme nights, spot lights, gangway etc. by performing the following essential duties and responsibilities. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply)Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Maintains continual interaction with the guests. Hosts and participates in adult and family recreational programs and activities. Promotes and serves as Master of Ceremonies in Sports Deck activities, and Vitality programs. Issues equipment to guests for: climbing wall, in-line skating, golf simulator, Flowrider (FR class), volleyball, basketball, golf course, ping pong, shuffle board, etc. Explains and demonstrates use of apparatus and equipment for: climbing wall, in-line skating, golf simulator, Flowrider and any other related activities. Leads Vitality classes and events. Organizes and conducts tournaments. May serve or participate as master of ceremonies. Explains and demonstrates principles, techniques, and methods of regulating movement of body, hands, or feet to achieve proficiency in activity. Observes guests during activities to detect and correct mistakes. Evaluates guests’ physical condition to participate in various sport and fitness activities. Explains and enforces safety rules and regulations. Responds and reports any type of emergency. Assembles and disassembles equipment and props required for activities. Returns items to storage area. Performs regular inventory of all equipment and supplies. Determines if equipment requires replacement or repair. Maintains the Sports Deck in a clean and orderly fashion. Posts current daily information, hours of operation, activities, etc. for the benefit of the guests. Adhering to USPH ship requirements. Responds to guest complaints in a considerate, professional and positive manner by showing concern and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. Prepares all required reports utilizing the computer equipment. Attends meetings, training activities, courses and all other work-related activities as required. Socializes with guests in public areas at all times in accordance with Royal Caribbean International’s Gold Anchor Standards. Visits guest lounges at specified times to converse with as many guests as possible in the time allotted. Operates spotlight equipment for production shows according to instructions as needed, when stage staff are required to perform duties backstage. Attends mandatory rehearsals as required. REQUIREMENTS: Minimum one year recent experience as physical fitness and/or recreational sports instructor with background with resorts, sports facilities or related recreational facilities required. Minimum 21 years old Master of Ceremonies experience preferred. Ability to coordinate and instruct recreational sports and activities for large groups and/or individual sessions. Ability to provide one-on-one rock climbing wall instruction. Rock climbing (manual belay) certification preferred. Ability to provide one-on-one Flowrider instruction, Ultra Voyager Class only preferred. Experience in the operation and maintenance of the Flowrider or other similar water park equipment, preferred for Ultra Voyager Class only. Knowledge of the rules of basketball, volleyball, golf, ping-pong, shuffle board, etc. Fluent ENGLISH language level NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position JUNIOR ENGINEMAN for Royal Caribbean! The Junior Engineman has duties as directed by Chief Engineer, these will primarily be washing and painting jobs, as well as participation in maintenance work. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: RCL places the highest value on the environment, and all employees shall do the same. Those assigned to this position shall work with superiors and subordinates to understand and comply with the company's environmental policies and be committed to safeguard the environment. He shall directly and immediately inform his immediate superior if any environmental system does not function properly. In general, they will keep the engine spaces safe, clean and tidy at all times. Participate in maintenance work, under supervision. Additional routines and work as assigned by Chief Engineer. Attends meetings, training activities, courses and all other work-related activities as required both on board and ashore. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. REQUIREMENTS: Good level of English The Junior Engineman must hold the certificates required by the Flag State and he should have basic safety training before employment. Completion of one full contract with a performance rating of satisfactory or above. Ability to speak additional languages such as Spanish, French or German preferred. Minimum 21 years old NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position International Ambassador onboard Royal Caribbean Cruises. The International Ambassador manages the international program onboard the vessel to provide language assistance and translation to non-English speaking guests in order for them to understand and enjoy all aspects of the cruise experience. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES: Manages and coordinates the international program throughout all 1. service related departments onboard the vessel. This includes coordinating the distribution of in-stateroom materials and all in-language notices prepared for guests. Assists guests with translating spoken passages, documents, and other material from one language to another. Provides consecutive or simultaneous translation between languages. As schedule permits visits international guests during dinner to provide assistance.. Prepares all varieties of documents and announcements including the daily Cruise Compass in the five core languages utilizing the professionally translated copy deck. Reviews and ensures the accuracy of all materials distributed to guests. Attends desk hours in the designated area. Provides a variety of translation and interpretation services for guests requiring language assistance. Answers inquiries, offers suggestions, and provides descriptive literature in various languages pertaining to shore excursions, onboard activities, entertainment, etc. as provided by onboard divisions and Marketing. Identifies shipboard employees who speak other languages which may be required to assist guests with translation. Makes announcements in the appropriate core languages over the public announcement system. Serves as host and/or verbal translator for any type of event or activity with a large number of non-English speaking guests. This includes but is not limited to, the Welcome Aboard Show, Farewell Show, Cruise Staff Cocktail Shows, out island activities, charters, affinity, promotional, and incentive groups, presentations, and various theme night arrangements. Works closely with the Guest Services staff with all aspects of Customs and Immigration during the embarkation and debarkation process. Conducts individual or group presentations to international guests regarding the arrival and departure procedures. Disseminates information, directs and escorts guests to staterooms and or exits. May provide translation for Customs and Immigration Officers. Prepares a variety of reports and letters utilizing company's computer system and equipment. REQUIREMENTS: Ability to utilize proven multi lingual customer service skills by exercising authority and discretion to satisfy guests (some of whom will require high levels of discretion, patience, tact and diplomacy) in a manner consistent with Royal Caribbean International’s The Royal Way. Ability to speak, read and write clearly, distinctly and cordially in English, plus at least three additional languages such as Spanish, Italian, French, German or Portuguese. Additional language mix may also be one of the following: Japanese, Korean, Finnish, Swedish, Danish, Chinese and Russian. A language proficiency test may be required Ability to read and write English, plus at least two additional languages stated above, in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers Ability to pay close attention to detail. Working knowledge of computers with e-mail and business related software packages such as word processing and spreadsheet applications, knowledge to operate all office equipment and ability to perform basic math functions with regard to product and service pricing Minimum two years front of house managerial/operational experience in a hotel, cruise line or hospitality industry related field preferred or Bachelor’s degree in hospitality management, business administration or related field from an accredited college, university or the international equivalent preferred. Flexibility to manage change and ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the Guest Services division operation Should harbor a flexible outlook towards placement throughout the fleet, considering changing fleet-wide operational business needs. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position IT SUPPORT SPECIALIST for CELEBRITY CRUISES! POSITION DESCRIPTION: The position of IT Support Specialist assists in the IT operations onboard the vessel supporting all Hotel related computer equipment, with a particular focus on, but not limited to, technology and equipment in Guest Staterooms. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES: Assembles and configures basic network components. Performs basic troubleshooting to isolate and diagnose common problems, including but not limited to in-stateroom equipment for In-Stateroom Entertainment (ISE, including Interactive TV) and telephone problems (IT-Managed PBX). Image in-stateroom equipment for ISE/ITV. Ensures proper installation and provides first-level support for all IT-supported PC’s and peripherals including ShipNet workstations, Internet café workstations (Mac or PC), and devices supporting ISE/ITV and Digital Signage. Installs, set up and/or replace telephones. (On ships with an IT-Managed PBX) Set up, monitor, and break down embarkation check-in equipment and operations, where allowed by government agencies. Responsible for logging all time and work as well as reviewing incident tickets in the onboard incident management system and monitor respective technician’s queue. Provides after-hours support for any IT-related issue. REQUIREMENTS: Minimum of six months experience in a technical user-assistance role such as a helpdesk. CompTIA’s A+ and/or N+ Certification preferred. Working knowledge of computer hardware and software, with a focus on operating systems (Windows, Mac OS, and Linux) and business application suites. Ability to conduct basic network troubleshooting (in particular; LAN’s), including knowledge of standard network cabling. Associate’s Degree in Computer Science or related field from an accredited university or the international equivalent, or equivalent related experience. Excellent English language level Minimum 21 years old NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position Incinerator Operator for Royal Caribbean! The Incinerator Operator shall carry out the work orders given by Incinerator Technician. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: The Incinerator Operator(s) will maintain and clean incinerator room, machinery, pulper system, and cold storage room for processed garbage. They shall, during operation, continuously monitor the operation of the incinerator and related equipment to ensure safe and proper operation. Garbage sorting of glass, metal tins, and aluminum cans. Metal tins shall be compacted and stored in the Cold Garbage Store Room. Glass is processed in crushers and stored in the Cold Garbage Store Room Aluminum cans shall be compacted and bagged for recycling at designated ports and shall also be stored in the Cold Garbage Store Room. Log times when pulper system has been cleaned At a minimum, change water in pulper systems daily. For systems where pulper water changes continuously, refer to the technical water fill flow meter once a day to ensure that a complete change of water has taken place. If not, adjust flow accordingly. Wash and rinse: - Floor - special attention to corners. - Wash basin and stairways. - Keep all sensors free of dirt. - Garbage Cold Storage Room. - Plastic containers/garbage bins. REQUIREMENTS: Minimum 21 years old Good level of English language Relevant previous experience NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA AGENCY actively recruiting for position GROUP COORDINATOR FOR ROYAL CARIBBEAN CRUISES! The Group Coordinator is responsible to coordinate activities and arrangements for group meetings, conferences and functions by performing the following essential duties and responsibilities. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Maintains desk hours throughout the cruise to meet with group representatives. Responsible for the scheduling of the Conference Center, Executive Boardroom, Multi-media room and the Business Services areas. Consults with representatives of client group or organization to plan details such as number of persons expected, display space desired, and food service schedule, etc. Resolves conflicts quickly and efficiently and provides alternative arrangements as needed; calculates additional costs. Cross-sells or up-sells products and services to compliment the cruise experience while increasing revenue. Maintains constant communication with all department heads to plan function details such as space requirements, time schedule, food and beverage service, Uses company software, such as AffairWhere, to notify various department heads of the final group arrangements on a timely basis to ensure adequate preparation time for successful event execution. Directs workers in preparing banquet and convention rooms and erecting displays and exhibits, equipment, etc. Inspects rooms and displays for conformance to needs and desires of group. Attends functions to minimize confusion and resolve problems such as space adjustment and need for additional equipment, food, beverage, etc. Arranges publicity, special functions, and performs other duties to promote goodwill. Coordinates special shore excursion requirements with Explorations!/Shore Excursion Manager. Organizes group amenities. Up-sells amenities to enhance the group’s vacation experience, as appropriate. Confers with the Financial Controller's team to ensure accounts are charged appropriately for additional products and services not included in the original proposal. Assists the Financial Controller facilitating timely and complete payment for onboard services rendered. Attends meetings, training activities, courses and all other work-related activities as required. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. REQUIREMENTS: Good level of English 1 year event planning and execution experience in a luxury hotel, convention center, sales, public relations field or in a related hospitality function. Proven customer service skills to build and strengthen relationships. Ability to up-sell and cross-sell products and services. Ability to pay close attention to detail while coordinating many functions Ability to communicate tactfully with group representative, department heads and shipboard employees to resolve problems and negotiate resolutions. Ability to conduct meetings efficiently and in a timely manner. Ability to utilize customer service skills by exercising authority and discretion to satisfy guests in a manner consistent with Royal Caribbean International’s The Royal Way. Ability to perform basic math functions with regard to product and service pricing. Working knowledge of computers with e-mail and business related software packages such as word processing and spreadsheet applications. Completion of high school or basic education equivalency preferred. Ability to speak fluently additional language(s) such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions