Location: Eastern U.S.
At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.
At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.
Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!
Job Summary:
The Associate Customer Engineer provides expert technical support to high-value customers, and partners resolving complex issues and proactively ensuring system health. They also play a key role in mentoring customer engineers and sharing knowledge to enhance overall customer satisfaction and product improvement.
Job Duties and Responsibilities:
Handle highly complex technical problems for our customers that include technical configuration, workflow compilation, lambda code debug, integration and JSON knowledge. Primarily aligned for concierge and premier success plans customers.
Resolve customer technical issues through diligent research, reproduction, and troubleshooting.
Provide alternate solutions and exercise independent judgment in developing methods, techniques, and evaluation criteria that lead to prompt resolution of issues.
Provide high-quality customer engineering assistance that results in high customer satisfaction.
Serve as a subject matter expert in multiple product features for supporting, enhancing, and fixing solutions that support a rapidly growing business at a massive scale.
Attend meetings with clients to analyze, troubleshoot, and diagnose problems
Resolve customer issues and ensure appropriate ticket investigation and resolution quality.
Share and develop best practices with team members to enhance the quality and efficiency of technical support and contribute to the knowledge base.
Participate in rapid response teams that include engineering and DevOps to be the face of the customer in communications and feedback
Actively monitor tenant-level alerting tools and participate in collaborative communications for escalation prevention.
Provide input on product and service-related enhancement requests back to Engineering, Product Management, Sales, and Marketing teams. that will improve our customers' successful use of our products and drive adoption.
Understand and keep up-to-date on the latest product functionality, its dependencies, the underlying architecture, and its operational impact.
Participate in a 24/7 on-call rotation, providing after-hours support for critical issues.
Enhance the quality and efficiency of technical support and contribute to the knowledge base.
Proactively communicate to avoid escalations and negative customer satisfaction.
Author technical documents on common issues and solutions to build the knowledge base and participate in communities.
Support weekend shifts on a rotational/as-needed basis if requested.
Other duties and responsibilities as assigned.
Skills You Must Have:
Bachelor's degree in Computer Science or equivalent field of study.
Programming (Python, Java) and solid understanding of cloud technologies.
Have completed two or more Internships during the undergraduate or graduate studies.
Motivated to learn and adopt new technologies demonstrated by having taken certifications
Troubleshooting and debugging skills demonstrated by curiosity in determining solutions and workarounds for problems in hand.
Problem solving and analytical skills.
Skills That Are Nice to Have:
MS in computer science or equivalent experience preferred.
Experience with NoSQL databases (Cassandra, Elastic Search, DynamoDB preferred), and distributed indexes is a plus.
Object oriented programming and designs, Data Structures and Algorithms
Experience in data management, master data management, analytics, and big data platforms and technologies.
At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.
Overall Market Range
$61,000
—
$138,000 USD
Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Location: Riyadh, Saudi Arabia; Estonia; Egypt; Spain; Germany
Muller Solutions is a leading technology consulting firm specializing in ERP, digital transformation, outsourcing, and managed services. We partner with forward-thinking organizations to help them work smarter, scale faster, and stay ahead in today’s fast-paced digital world.
💥 The Opportunity
Are you a strategic marketer who knows how to position complex IT solutions, build a brand people trust, and generate leads that convert? We’re looking for an experienced
Marketing Manager
to own and execute our entire marketing strategy for our ERP & Digital Solutions portfolio — and make a real impact.
Requirements
✨ What You’ll Do
As our Marketing Manager, you’ll wear many hats — strategist, storyteller, digital wizard, and growth driver. You’ll be responsible for:
✅
Branding:
Shape and amplify our brand identity for ERP and digital solutions, ensuring we’re recognized as a trusted partner in the market.
✅
SEO:
Develop and implement SEO strategies to maximize search visibility and organic traffic.
✅
Content Marketing:
Build and manage a robust content plan — including blogs, whitepapers, case studies, and thought leadership — to fuel SEO and lead generation.
✅
Lead Generation:
Design and run creative multi-channel campaigns that attract, nurture, and convert qualified leads for our sales team.
✅
Social Media Management:
Manage and grow our social media presence, fostering engagement and building a loyal community.
✅
Media Buying:
Plan, negotiate, and execute media buys (PPC, digital ads, sponsorships) to expand reach and maximize ROI.
✅
Events & Webinars:
Plan and host webinars, virtual sessions, and industry events to engage prospects and position us as thought leaders.
✅
Partner & Channel Marketing:
Collaborate with technology partners (e.g., SAP) on joint marketing campaigns, leveraging available co-marketing funds.
✅
Marketing Automation & CRM:
Build and manage lead nurturing workflows, ensuring strong alignment with sales and visibility across the funnel.
✅
PR & Thought Leadership:
Develop PR strategies, craft press releases, and secure media coverage. Build thought leadership content that positions Muller Solutions as an expert in ERP, outsourcing, and digital transformation.
✅
Marketing Analytics & Reporting:
Track, measure, and report on all marketing activities to ensure continuous improvement and clear ROI.
Who You Are
✔️ Proven experience in B2B marketing within the IT industry — ideally ERP (e.g., SAP), their partners, or outsourcing & managed services.
✔️ Deep understanding of branding and positioning for complex tech solutions.
✔️ Strong expertise in SEO, lead generation, content marketing, and paid media campaigns.
✔️ Hands-on experience with social media management and marketing automation tools.
✔️ Skilled in planning and hosting webinars or industry events.
✔️ Experience in PR campaigns and building thought leadership.
✔️ Data-driven, collaborative, and able to thrive in a fast-paced, growing environment.
Benefits
💎 Why You’ll Love Working With Us
✨ Be part of a dynamic team making a real impact in digital transformation.
✨ Work with leading partners and innovative clients.
✨ Bring your ideas to life and own initiatives from concept to results.
✨ Competitive salary, growth opportunities, and a supportive, flexible work culture.
Location: Prague, Czechia
D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer’s IT productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!
Our ambition is to catalyse innovation capability by supporting priority teams to develop truly customer-centred products and services. We are developing an end-to-end approach that provides design, design thinking, agile and lean approaches to product development. We are looking for a Senior Financial Controller – Transition & Separation Projects to support our key projects designing innovation tools, training and experiences.
This role lasts initially until the end of May 2027 with expected extension, where only freelance form is available as form of cooperation.
Responsibilities:
Support accounting and controlling activities for IT separation projects
Review project charters and ensure alignment with accounting standards
Execute the standard project controlling process
Prepare monthly reporting packages related to separation activities
Manage accounting and controlling responsibilities tied to transition service agreements
Calculate and process invoices in accordance with contract terms
Reconcile records across books, issued invoices, and cash positions
Adjust invoicing values and processes based on contract amendments
Recharge relevant non-IT business units as needed
Prepare accurate forecasts for future payments, incorporating all contractual changes
Prepare journal entries related to execution of the service agreement (monthly close)
Perform monthly reconciliations to ensure service fees are accurately booked in accordance with contractual obligations
Adhere to monthly service delivery schedules and deadlines
Requirements
5+ years of relevant professional experience
Strong work ethic and ability to meet strict deadlines
Excellent communication and presentation skills (e.g., memos, conclusions, slides)
Solid knowledge of accounting principles and experience in executing financial controls
Proven ability to work within complex corporate environments and manage multiple stakeholders
SAP experience is an advantage
Previous experience with similar projects or within pharmaceutical industry environments is a plus
Candidates must declare Criminal record extract not older than three months
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Minimum 5 weeks of vacation
Paid sick days
Meal vouchers
Vouchers (B-day voucher, wedding, and new born surprise)
Contributions to wellness programs (multisport card)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: Dubai, United Arab Emirates
Join Müller's Solutions as a Treasury Manager specializing in Core Finance. In this pivotal role, you will oversee and manage the treasury functions of our organization, ensuring effective liquidity management, cash flow forecasting, and risk assessment. Your expertise will be essential in guiding financial strategies that maximize our financial performance.
Responsibilities:
Should be available to visit the client daily (Dubai).
Should have at least 3 projects where he/she has completed end-to-end.
Experience in Real estate or similar industry is preferrable.
Business Consulting skills is must
Should be able to lead design of processes, discuss business process improvements based on new releases of SAP S/4 HANA and best practices
Should have experience of handling WRICEF requirements and FSDs preparation.
Should have experience of doing / recommending configuration , master data migration, defining cutover strategies in his area .
Should have minimum 8 years of experience on SAP Treasury and related integration as mentioned in the below table.
Should have solid knowledge in Core finance Treasury and Risk, Trade Finance ,Debt and Investments ,Bank Guarantee, Investments Management, Loan Management.
Requirements
Requirements:
Bachelor's degree in Finance, Accounting, Business Administration, or a related field. Master’s degree or relevant certifications (such as CTP or CFA) preferred.
Minimum of 7 years of progressively responsible experience in treasury management or finance roles.
Strong understanding of cash management, risk management, and treasury operations.
Proven experience in managing banking relationships and financing arrangements.
Excellent analytical and quantitative skills, with a strong ability to analyze complex financial data.
Proficiency in treasury management systems and financial modeling tools.
Outstanding communication and interpersonal skills to work effectively with cross-functional teams.
Demonstrated leadership abilities and experience managing teams.
Strategic mindset with a focus on improving business processes and financial performance.
Location: Frankfurt am Main, Germany
We are looking for a
Chief Accountant / Senior Accountant
to lead the accounting operations for a well-established international company based in Frankfurt. You will be a key member of the Finance team for the Western Europe Cluster, reporting to the Finance and Administration Manager located in Belgium. This role is pivotal in ensuring financial accuracy, regulatory compliance, and continuous improvement of financial processes within the German legal entities of the organisation.
Key Responsibilities:
Oversee monthly, quarterly, half-year, and annual financial reporting, ensuring alignment with IFRS and internal standards.
Lead the monthly closing process and prepare consolidated financial statements.
Ensure compliance with local tax and regulatory requirements including VAT, corporate tax, and payroll.
Manage accounts payable, accounts receivable, cash flow, bank reconciliations, and intercompany transactions.
Coordinate with internal and external auditors to ensure compliance and timely reporting.
Collaborate with the Finance and Administration Manager on budgets and forecasts.
Partner with the HR provider for accurate payroll management.
Work with cross-functional teams (sales, marketing, operations) to support financial alignment.
Drive process improvements and enhance internal financial controls.
Requirements
Education & Qualifications:
Bachelor’s degree in Accounting, Finance, or related field.
Professional accounting qualification is an advantage.
Experience:
3–5 years of experience in accounting, including at least 2 years in a supervisory role.
Solid knowledge of IFRS; familiarity with French GAAP is a plus.
Skills:
Proficiency in ERP systems (e.g., SAP, Oracle) and strong command of Microsoft Excel.
Excellent analytical, problem-solving, and organizational skills.
Fluent in both
German and English
.
Personal Attributes:
Strong interpersonal and communication skills.
Proactive, detail-oriented, and solution-focused.
High integrity and discretion with confidential information.
Benefits
Join a multicultural, international team with a strong collaborative spirit.
Play a strategic role in the financial management of a recognized global brand.
Opportunities for professional growth within a dynamic and innovative environment.
Work within a value-driven culture built around kindness, responsibility, freedom, and pioneering spirit.
Enjoy a workplace that values professionalism, open-mindedness, and entrepreneurial thinking.
Location: Riyadh, Saudi Arabia
Müller's Solutions is seeking a highly skilled Senior Application and Integration Expert who is a Saudi National to join our dynamic team. In this role, you will be instrumental in architecting, designing, and implementing integrated application solutions that align with our clients' strategic objectives. You will leverage your extensive technical expertise to ensure efficient integration between various applications and systems, improving overall operational efficiency and driving digital transformation.
Responsibilities:
• Lead the design and implementation of application integration strategies and solutions that meet business needs.
• Analyze and define integration requirements and create integration architecture documentation.
• Collaborate with cross-disciplinary teams to streamline application connections and workflows.
• Provide guidance and best practices on application and integration technologies.
• Troubleshoot and resolve integration issues and application performance problems.
• Stay updated on new technologies, industry trends, and best practices in application integration.
• Mentor junior team members and provide leadership in application integration initiatives.
Requirements
Requirements:
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 7 years of experience in application development and integration roles.
• Strong knowledge of integration platforms and middleware solutions like SAP PI/PO, Oracle Fusion, or similar technologies.
• Proficient in designing and implementing RESTful APIs and web services.
• Experience working with various programming languages (e.g., Java, .NET, JavaScript) and application frameworks.
• Strong understanding of data formats (e.g., XML, JSON) and communication protocols (e.g., HTTP, MQTT).
• Excellent problem-solving skills with the ability to analyze complex integration scenarios.
• Exceptional communication skills to articulate technical concepts and collaborate effectively with clients and team members.
• Saudi National only.
Preferred qualifications:
• Master’s degree in a related field.
• Relevant certifications in application integration or cloud technologies.
• Experience in agile methodologies and project management practices.
• Familiarity with cloud-based integrations (e.g., AWS, Azure) is a plus.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Riyadh, Saudi Arabia
Müller's Solutions, a premier tech consulting firm specializing in Tech Outsourcing, Managed Services, SAP implementation & Support, and Global Tech Recruitment, is on the lookout for a highly skilled Business Analysis Expert to join our dynamic team. With a strong presence in Germany, Saudi Arabia, United Arab Emirates, and Egypt, Müller's Solutions has established a reputation for delivering innovative solutions that drive business success. We empower organizations across various sectors to streamline operations, unlock top talent, and enhance efficiency.
As a Business Analysis Expert at Müller's Solutions, you will be instrumental in leading complex business analysis initiatives. Your primary focus will be on gathering, analyzing, and validating business requirements while providing strategic insights to improve processes and systems. You will collaborate with stakeholders at all levels, ensuring that business needs are effectively communicated and translated into actionable solutions.
Responsibilities
Lead business analysis efforts, including requirement gathering, analysis, and documentation
Work closely with stakeholders to identify business needs and objectives
Utilize advanced analysis techniques to model and propose innovative solutions
Develop comprehensive business process documentation, including workflow diagrams and process maps
Facilitate workshops and meetings to drive consensus among stakeholders
Support project teams through all project phases, from initiation to implementation
Monitor industry trends and best practices to recommend improvements
Requirements
Proven experience as a Business Analyst or in a similar role, with a strong track record of successful projects
Expert knowledge of business analysis methodologies and tools
Strong analytical and critical thinking skills
Exceptional communication and stakeholder management abilities
Experience with process modeling and documentation tools
Bachelor's degree in Business Administration, Information Systems, or related field; a Master's degree is a plus
Relevant certifications (e.g., CBAP, CCBA) are highly desirable
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp's Enterprise CSMs don't manage accounts — they transform how companies run their finances. This is a role for people who have been inside large organizations when change was hard, who speak the language of a CFO, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll be embedded in Ramp's enterprise accounts, responsible for driving genuine workflow transformation — not just onboarding completion.
What You'll Do
- Lead enterprise customers through the full transformation journey — from implementation through agentic workflow adoption — with clear accountability for time-to-value and measurable business outcomes
- Build and own the change management strategy for each account: map stakeholders, diagnose resistance, build internal coalitions, and drive adoption past the finish line
- Quantify and communicate Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, variance reduction, and ROI — not just product usage metrics
- Run executive-level stakeholder management across multiple layers of a customer org, including C-suite relationships you own independently
- Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match
- Help customers understand and adopt Ramp's agentic finance capabilities — positioning new workflows not as features, but as fundamental changes to how their finance team operates
- Partner with Account Executives and Technical Consulting to deliver seamless implementations and expand Ramp's footprint within accounts
- Bring customer insight back to Product — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves
- About 30% travel expected
Must-Haves
- Enterprise change management — You've driven workflow adoption inside complex organizations, navigated real resistance from real stakeholders, and have measurable results to show for it. Finance or fintech context is a plus but not required.
- ERP system fluency — You're comfortable working within and around major ERP platforms (NetSuite, SAP S/4HANA, Workday, Sage Intacct, or similar). You understand how these systems structure financial data, where integrations typically break, and how workflow changes ripple through an ERP-centric finance stack. This fluency is what lets you speak credibly to Controllers and finance ops teams about how Ramp fits into their existing systems of record.
- AI fluency as a daily habit — You already use AI tools habitually in your work. You use them to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks. This is how you work, not something you're exploring. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment.
- Financial impact communication — You can walk a CFO through the business case for a workflow change, connect implementation milestones to P&L outcomes, and run executive updates in financial terms, not product terms. A finance background is not required — fluency is.
- Technical acumen — You can hold your own in conversations with Product and Engineering on integrations, APIs, and workflow architecture. You don't need to code, but credibility in technical conversations is what earns you a seat at the table with the full customer stakeholder group.
- 7+ years in enterprise customer success or implementations — You’ve spent enough time navigating complex organizations and senior stakeholders that it’s second nature. You know how to move an enterprise, not just support one.
Nice-to-Haves
- Agentic workflow experience — You've helped customers adopt AI-powered or agentic workflows at scale. You understand what friction looks like in practice and what makes transformation actually stick.
- Finance domain depth — Exposure to FP&A, accounting software ecosystems (Netsuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows. Accelerates credibility with Ramp's customer base.
- Demonstrated commercial impact — You can point to expansion, retention, or time-to-value outcomes with specific metrics attached — not described in general terms.
- Background at an AI-first or AI transformation company — not just a company that uses AI, but one where rethinking workflows around it was part of the product or culture
- High-growth or startup experience (comfort operating in ambiguity and rapid change)
- C-suite relationships built and maintained independently, without relying on a sales counterpart
For candidates located in NYC or SF, the pay range for this role is $163,000 - $262,000. For candidates located in all other locations, the pay range for this role is $147,000- $236,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Lisbon, Portugal
Workplace: none
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Czech speaking Operations Customer Expert for their Lisbon offices.
Position: Operations Customer Expert
Location: Lisbon, Portugal
Employment type: Full-time
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
Assist customers via phone, email, and chat with inquiries related to products.
Provide in-depth information about the company's products and services, helping customers make well-informed decisions based on their unique needs.
Address customer concerns with empathy and professionalism, striving for satisfaction and building trust in each interaction.
Accurately document all customer interactions and inquiries using the SAP CRM system for proper tracking and follow-up.
Identify and escalate complex or unresolved issues to higher-level support or management to ensure quick resolution.
Collaborate with internal teams to deliver efficient and effective solutions to customer issues.
Perform regular customer service tasks, including updating and maintaining the customer database.
Reach out to customers post-interaction to evaluate satisfaction and identify opportunities for improvement.
Manage customer complaints and oversee the returns process, ensuring compliance with company policies.
REQUIREMENTS:
Native/fluent in Czech (C1), both verbal and written. Fluent in English (minimum B2 level)
Excellent communication skills, with the ability to listen attentively and respond thoughtfully to customer inquiries
Strong problem-solving abilities to address customer concerns efficiently and provide appropriate solutions
Experience in customer service, particularly in handling technical or product-related inquiries, is preferred but not required
Ability to remain calm and composed during high-pressure situations, such as emergencies or difficult customer interactions
Proficiency in using email, phone systems, and other customer service tools; experience with CRM software is a plus
Strong organizational skills to manage multiple customer requests and document conversations accurately.
BENEFITS:
Excellent remuneration package based on experience, skills and performance
Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
Guidance and tools to reach career potential
Fully paid training on the company and products
Opportunity to work in a supportive environment focused on growth and skill development
Relocation support
Location: Egypt
As a BID Manager at Müller's Solutions, you will play a pivotal role in leading the bid management process for our SAP solutions and services. Your primary responsibility will be to oversee the preparation of high-quality proposals, ensuring they align with client requirements and organizational standards. You will work closely with sales teams, subject matter experts, and other stakeholders to develop winning strategies that enhance our competitive position in the market.
Key Responsibilities:
Manage and coordinate the entire bid process, from bid/no-bid decision to submission and post-bid review.
Collaborate with cross-functional teams to develop compelling proposals that highlight our SAP solutions and services.
Research and analyze client needs, industry trends, and competitor offerings to inform bid strategies.
Ensure compliance with all client requirements, including pricing, documentation, and submission formats.
Present bid proposals to stakeholders and facilitate discussions to drive decisions.
Gather feedback and conduct post-submission reviews to continuously improve the bid process.
Maintain a repository of bid materials, templates, and best practices for future use.
Requirements
Requirements:
Bachelor's degree in Business Administration, Management, or a related field.
Proven experience in bid management or proposal writing, preferably within the SAP solutions/services sector.
Strong understanding of the bidding process and proposal development methodologies.
Excellent project management skills with the ability to meet tight deadlines.
Exceptional written and verbal communication skills to effectively convey complex information.
Strong analytical and research skills to inform bid strategies.
Ability to work collaboratively within cross-functional teams.
Proficiency in using proposal management tools and software.
Detail-oriented with strong organizational skills.
Location: Riyadh, Saudi Arabia
Müller's Solutions, a leading tech consulting firm specializing in Tech Outsourcing, Managed Services, and Global Tech Recruitment, is seeking a Knowledge Management Senior Specialist to enhance our team. With a strong focus on optimizing operations and delivering innovative solutions, we have established a trusted reputation for our expertise in SAP implementation and support across various regions, including Germany, Saudi Arabia, the United Arab Emirates, and Egypt.
As a Knowledge Management Senior Specialist, you will be responsible for developing and managing knowledge management strategies that enhance information sharing and optimize the use of knowledge across the organization. You will lead initiatives to capture, organize, and disseminate knowledge while ensuring that employees have access to the right information when they need it. Your role will also involve collaborating with various departments to identify knowledge gaps and implement solutions effectively.
Responsibilities
Design and implement knowledge management strategies and best practices
Facilitate the development of a knowledge-sharing culture within the organization
Develop and maintain knowledge repositories, including documentation, training materials, and best practices
Analyze knowledge usage and effectiveness to identify areas for improvement
Collaborate with cross-functional teams to capture and share critical knowledge
Provide training and support to staff on knowledge management tools and practices
Stay updated on industry trends and technologies related to knowledge management
Requirements
Bachelor's degree in Information Management, Business Administration, or a related field
Proven experience in knowledge management or a related role
Strong analytical and organizational skills with a focus on process improvement
Excellent verbal and written communication skills
Familiarity with knowledge management tools and software
Ability to work collaboratively across teams and departments
Experience in the tech industry or consulting is preferred
Knowledge of knowledge management frameworks and methodologies is a plus
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Riyadh, Saudi Arabia
Müller`s Solutions is a leading Tech consulting firm with a global footprint in Germany, Saudi Arabia, United Arab Emirates, and Egypt. We specialize in various domains such as Tech Outsourcing, Managed Services, SAP implementation & Support, and Global Tech Recruitment. Our mission is to deliver innovative solutions that empower businesses to optimize their operations, streamline processes, and unlock the potential of top talent. As a trusted partner for many organizations, we pride ourselves on our diverse talent pool and our ability to drive progress and success for our clients. We are currently seeking a Digital Transformation Consultant to join our dynamic team. In this role, the consultant will play a key part in leading our clients through their digital transformation journeys, leveraging technology to enhance their business processes and overall efficiency. The ideal candidate will possess a blend of technical expertise and consulting experience, enabling them to provide valuable insights and tailor-made solutions across various industries. If you are driven by challenges and passionate about technology and consultancy, this position offers a unique opportunity to make a significant impact within an innovative environment.
Responsibilities
Lead digital transformation initiatives for clients, assessing current operations and identifying opportunities for technological enhancements.
Develop and implement strategic roadmaps for digital transformation projects, ensuring alignment with client business goals.
Collaborate with cross-functional teams to design and deploy efficient solutions that enhance productivity and performance.
Provide expert guidance on the integration of emerging technologies including cloud computing, data analytics, and automation into existing systems.
Conduct training and workshops for client teams to build their capabilities in navigating digital tools and platforms.
Evaluate and recommend relevant software and technology solutions to streamline operational processes for clients.
Monitor and analyze project performance, providing regular updates and reports to stakeholders on progress and outcomes.
Requirements
Bachelor's degree in Information Technology, Business Administration, or a related field; a master's degree is preferred.
Proven experience in digital transformation consulting or industry experience related to technology implementations.
Strong understanding of emerging technologies and trends in the digital landscape, including cloud solutions, AI, and data analytics.
Excellent project management skills, with a demonstrated ability to lead projects to successful completion on time and within budget.
Outstanding communication and interpersonal skills to effectively collaborate with clients and team members.
Ability to analyze complex business problems and develop innovative solutions to drive results.
Willingness to travel as needed to client locations across various regions.
A minimum of 10 years of total experience, including 5 years in digital transformation management.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Al Riyad, Saudi Arabia
Müller's Solutions, a leading tech consulting firm specializing in Tech Outsourcing, Managed Services, SAP implementation & Support, and Global Tech Recruitment, is currently seeking a detail-oriented and organized Office Administrator to join our team. With offices located in Germany, Saudi Arabia, United Arab Emirates, and Egypt, Müller's Solutions excels at delivering innovative solutions that drive progress and success. Trusted by numerous organizations locally and regionally, we empower businesses to optimize operations, unlock top talent, and streamline processes.
As an Office Administrator at Müller's Solutions, you will be responsible for managing and coordinating various administrative tasks to ensure the smooth operation of our office. You will handle day-to-day office activities, including managing office supplies, coordinating meetings and appointments, and assisting in HR and finance-related tasks. Additionally, you will be the first point of contact for visitors and clients, providing excellent customer service and maintaining a professional image of our company.
Responsibilities
Manage day-to-day office operations, including maintaining office supplies, coordinating maintenance, and handling general administrative tasks
Schedule and coordinate meetings, appointments, and travel arrangements for the team
Assist in HR-related tasks such as onboarding new employees and maintaining employee records
Handle incoming calls and correspondence, redirecting them as necessary
Provide a warm and professional welcome to visitors and clients
Ensure the office is well-organized and presentable at all times
Assist in organizing company events and social activities
Requirements
Proven experience as an Office Administrator or similar administrative role
Excellent organizational and time management skills
Strong attention to detail and accuracy
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Good verbal and written communication skills
Ability to prioritize and multitask in a fast-paced environment
Strong customer service and interpersonal skills
Knowledge of basic HR and finance processes is a plus
Bachelor's degree in Business Administration or a related field is preferred
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Riyadh, Saudi Arabia
Müller's Solutions, a renowned tech consulting firm specializing in Tech Outsourcing, Managed Services, SAP implementation & Support, and Global Tech Recruitment, is currently seeking a skilled Business Process Specialist to join our team. With offices located in Germany, Saudi Arabia, United Arab Emirates, and Egypt, Müller's Solutions excels at delivering innovative solutions that drive progress and success. Trusted by numerous organizations locally and regionally, we empower businesses to optimize operations, unlock top talent, and streamline processes.
As a Business Process Specialist at Müller's Solutions, you will be responsible for analyzing, documenting, and improving business processes to drive efficiency and productivity. You will collaborate with stakeholders and cross-functional teams to identify process improvement opportunities, gather requirements, and implement solutions. Additionally, you will provide training and support to end users to ensure successful adoption of new processes and technologies.
Responsibilities
Analyze existing business processes to identify areas for improvement
Collaborate with stakeholders to gather business requirements and identify process improvement opportunities
Design and document new business processes and workflows
Implement process improvements and monitor their effectiveness
Provide training and support to end users on new processes and systems
Stay updated on industry trends and best practices in business process management
Requirements
Bachelor's degree in Business Administration, Information Systems, or a related field
Proven experience as a Business Process Specialist or similar role
Strong analytical and problem-solving skills
Excellent communication and stakeholder management skills
Knowledge of process improvement methodologies (e.g., Lean, Six Sigma) is a plus
Experience with process modeling and documentation tools
Ability to work effectively in cross-functional teams
Detail-oriented and able to prioritize and manage multiple tasks
Benefits
Location: Riyadh, Saudi Arabia
Müller's Solutions, a renowned tech consulting firm specializing in Technology consulting, Managed Services, SAP implementation & Support, and Global Tech Recruitment, is currently seeking a skilled Business Process Analyst with expertise in I server to join our team. With offices located in Germany, Saudi Arabia, United Arab Emirates, and Egypt, Müller's Solutions excels at delivering innovative solutions that drive progress and success. Trusted by numerous organizations locally and regionally, we empower businesses to optimize operations, unlock top talent, and streamline processes.
As a Business Process Analyst at Müller's Solutions, you will play a pivotal role in analyzing and optimizing business processes using I server. You will be responsible for gathering, documenting, and analyzing business requirements, identifying areas for improvement, and recommending solutions. Additionally, you will collaborate with stakeholders and various teams, ensuring effective communication and collaboration to drive successful project outcomes.
Responsibilities
Conduct detailed analysis of existing business processes using I server
Collaborate with stakeholders to understand and document business requirements
Utilize I server to model and analyze business processes and identify areas for improvement
Develop and maintain process documentation, including process maps, workflows, and standard operating procedures
Identify and propose process improvement opportunities to optimize productivity and efficiency
Collaborate with cross-functional teams to implement and monitor process improvements
Provide training and support to end users on process improvements and new tools
Requirements
Proficiency in using I server for process modeling and analysis
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to collaborate effectively with stakeholders and cross-functional teams
Knowledge of process improvement methodologies (e.g., Lean, Six Sigma) is a plus
Bachelor's degree in Business Administration, Information Systems, or a related field
Experience in the tech industry or tech consulting is preferred
Benefits
1- Attractive Package.
2- Family Benefits.
3- Visa.
4-Air Tickets.
Location: Riyadh, Saudi Arabia
Müller's Solutions, a renowned tech consulting firm specializing in Tech Outsourcing, Managed Services, SAP implementation & Support, and Global Tech Recruitment, is currently seeking a skilled Business Process Analyst with expertise in Aris to join our team. With offices located in Germany, Saudi Arabia, United Arab Emirates, and Egypt, Müller's Solutions excels at delivering innovative solutions that drive progress and success. Trusted by numerous organizations locally and regionally, we empower businesses to optimize operations, unlock top talent, and streamline processes.
As a Business Process Analyst at Müller's Solutions, you will play a pivotal role in analyzing and optimizing business processes using Aris. You will be responsible for gathering, documenting, and analyzing business requirements, identifying areas for improvement, and recommending solutions. Additionally, you will collaborate with stakeholders and various teams, ensuring effective communication and collaboration to drive successful project outcomes.
Responsibilities
Conduct detailed analysis of existing business processes using Aris
Collaborate with stakeholders to understand and document business requirements
Utilize Aris to model and analyze business processes and identify areas for improvement
Develop and maintain process documentation, including process maps, workflows, and standard operating procedures
Identify and propose process improvement opportunities to optimize productivity and efficiency
Collaborate with cross-functional teams to implement and monitor process improvements
Provide training and support to end users on process improvements and new tools
Requirements
Proficiency in using Aris for process modeling and analysis
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to collaborate effectively with stakeholders and cross-functional teams
Knowledge of process improvement methodologies (e.g., Lean, Six Sigma) is a plus
Bachelor's degree in Business Administration, Information Systems, or a related field
Experience in the tech industry or tech consulting is preferred
Benefits
1- Attractive Package.
2- Family Benefits.
3- Visa.
4-Air Tickets.
Location: Riyadh, Saudi Arabia
Müller's Solutions is a leading Tech consulting firm specializing in Tech Outsourcing, Managed Services, SAP implementation & Support, and Global Tech Recruitment. We are currently seeking a talented Saudi National Business Analyst to join our team. With our offices located in Germany, Saudi Arabia, United Arab Emirates, and Egypt, Müller's Solutions is known for delivering innovative solutions that fuel progress and drive success. Trusted by many organizations locally and regionally, we empower businesses to optimize operations, unlock top talent, and streamline processes.
As a Business Analyst at Müller's Solutions, you will play a vital role in bridging the gap between technology and business. You will be responsible for analyzing business processes, identifying areas for improvement, and recommending solutions that align with the company's strategic goals. Experience in Enterprise Architecture is preferred, as you will also be involved in facilitating effective collaboration across teams and projects.
Responsibilities
Conduct thorough analysis of business processes and systems to identify areas for improvement
Gather and document business requirements, collaborating with stakeholders
Develop and maintain business process models and diagrams
Analyze data to identify trends and insights for decision-making
Facilitate effective communication and collaboration between technical and non-technical teams
Support the implementation and testing of new systems and processes
Evaluate and recommend technology solutions to meet business needs
Requirements
Proven experience as a Business Analyst or similar role
Strong analytical and problem-solving skills
Working knowledge of Enterprise Architecture concepts and frameworks
Excellent communication and interpersonal skills
Ability to work independently and collaboratively in a team environment
Proficiency in data analysis and modeling software tools
Bachelor's degree in Business Administration, Information Systems, or related field
Saudi nationality is required
TOGAF Certificate is a plus
Benefits
Location: Cairo, Egypt
At Müller's Solutions, we are a leading tech consulting firm that specializes in Tech Outsourcing, Managed Services, SAP implementation & Support, and Global Tech Recruitment. We are currently seeking a highly skilled and motivated SuccessFactors Consultant Team Lead to join our team.
In this role, you will be responsible for leading and overseeing the implementation projects of the SuccessFactors suite for our clients. You will play a crucial role in delivering successful and high-quality solutions that meet client requirements.
Responsibilities:
Lead and manage SuccessFactors implementation projects, ensuring project milestones are met and deliverables are of high quality
Provide guidance and mentorship to the project team, ensuring their training and development needs are met
Collaborate with clients to understand their business requirements and translate them into effective SuccessFactors solutions
Oversee the configuration, customization, and integration of SuccessFactors modules to align with client requirements
Work closely with project managers, functional consultants, and technical teams to ensure successful project delivery
Provide ongoing support and issue resolution for SuccessFactors implementations
Stay updated with the latest trends and developments in SuccessFactors and share knowledge with the team to drive continuous improvement
Requirements
Bachelor's degree in Human Resources, Business Administration, or related field
Minimum of 6-8 years of experience implementing and leading SuccessFactors projects
Strong knowledge of at least two SuccessFactors modules, such as Employee Central, Performance & Goals, Compensation, etc
Experience in managing or leading a team of consultants
Excellent project management and organizational skills
Strong analytical and problem-solving abilities
Excellent verbal and written communication skills
Ability to build and maintain strong client relationships
Relevant SuccessFactors certifications are highly desirable
leadCairo, Egypt
УдалённоRiyadh, Saudi Arabia; Estonia; Egypt; Spain; Germany
УдалённоseniorPrague, Czechia
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