Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Australia, Sydney
We are seeking a highly motivated and experienced Senior Global Practice Leader for our product portfolio: Developer Platform, Professional services to join our growing team. You will take the lead to build a global practice of practitioners that can realise business outcomes for customers primarily through the capabilities within the Cloudflare developer platform.
Responsibilities:
Act as a product manager of professional services specifically for our Developer Platform;
Prioritizes and executes on building offerings based on alignment with strategic vision.
Review information gathered by PS Leaders and other Practice Leaders to understand offering value propositions.
Execute on building PS offerings based on direction from Leadership.
Builds sales collateral, scoping guidelines, project plans, delivery kits/accelerators.
Leads effort to create and maintain selling and delivery enablement.
Creates fixed outcome service offerings that are in-line with quick wins.
Focuses on a-la-carte add-on services and packaged services targeting different customer profiles, E.g., Mid-Market, Enterprise, Digital Natives, Verticals
Demonstrates good communication skills across the PS organization (Delivery Leaders, Services Sales, Consulting Delivery) and Customer Engineering Teams as well as GTM leaders for the Developer Platform product portfolio
Own and launch internal and external marketing campaigns (e.g. blog posts, videos, webinars, internal enablement, presentation on worldwide field calls, regional leader calls, etc.) about new or improved offerings.
Drive the team's comprehensive understanding of Cloudflare's Developer platform and capabilities, including configuration, optimization, and troubleshooting, ensuring collective expertise within the practice.
Travel:
Limited travel is expected with the only solid requirement being attendance in person at the 6 monthly PS leadership meetings held in Lisbon and / or Austin. Some customer travel within Australia is also anticipated.
Qualifications:
Bachelor's degree in Business, Information Technology, or a related field.
Minimum of 8 years of experience in professional services, practice architecture or leadership roles, or a developer oriented customer-facing role
Strong understanding of the professional services landscape, including both internal and partner-provided services.
Strong understanding of development platforms and frameworks and how they can benefit customers. In particular being able to translate business challenges into a developer platform based solution or partial solution.
Ability to quickly prototype potential solutions for customers and then provide guidance on the migration from prototype to robust business critical application/solutions should occur.
Demonstrable desire to educate fellow professional services staff how to leverage developer platform capabilities within their practice, respectively being Zero Trust Networking and Application services
Excellent prior work experience as a Product Manager, Practice Manager or Architect
Knowledge and familiarity with the Software Development Life Cycle
Demonstrated progressive relevant experience defining, developing, and executing training strategies, operations and action plans
Ability to quickly understand technical concepts and explain them to customer and professional services audiences (mostly technical)
Proven ability to effectively interact with and influence senior executives and team members
Communication, negotiation, and interpersonal skills.
Experienced in giving and receiving constructive feedback
Ability to thrive in a fast-paced, unpredictable environment
Good understanding of how the Internet works, Networking and Security, Zero Trust Services/SASE, DNS, TCP/IP, HTTP, TLS, APIs and related technologies
Experience with Jira and Salesforce (or similar CRM tool) is a plus.
Fluency in English (written and oral) is a must. Fluency in one or more additional regional languages is a plus.
Hands-on experience implementing and managing content delivery network (CDN), distributed denial-of-service (DDoS) protection, web application firewall (WAF), load balancing, and other related solutions for clients across various industries.
Hands-on experience with CI/CD pipelines and associated development tools
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Khon Kaen, Thailand
As a Freelance Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: Chanthaburi, Thailand
As a Freelance Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Benefits
This is a
freelance
, project-based position
Flexible working hours
Chanthaburi, Thailand
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Argentina
Freelance Talent Researcher — Argentina
Talentuch is an international recruitment agency. We help companies in the US, Canada, Europe, and other regions find IT, ERP, engineering, sales, marketing, and management professionals.
We are looking for a
Freelance Talent Researcher based in Argentina
to find potential candidates and prepare lists for our recruitment team.
This is a part-time, freelance opportunity that may grow into a
full-time position
, depending on our workload and your sourcing results and abilities.
Responsibilities
Find candidates for positions assigned by Talentuch.
Search LinkedIn and other professional platforms.
Review profiles to see if candidates match the job requirements.
Collect candidate information, including name, location, job title, experience, LinkedIn URL, and available contact details.
Add candidate profiles to Google Sheets.
Submit completed lists to our recruiters for outreach.
You do not need to contact candidates, conduct interviews, or communicate with clients.
Our recruitment team handles these activities.
Payment
Starting at $1 USD per qualified candidate profile sourced and added to Google Sheets.
You are paid per profile, not per hour or interview.
The rate may be higher for more difficult searches and is agreed upon before each assignment.
We pay for profiles that match the assigned job requirements and contain the requested information.
There is no fixed monthly salary or guaranteed workload.
Payments are made monthly through Payoneer.
Requirements
Based in Argentina.
At least 1 year of experience as a Talent Sourcer or Recruiter is required.
Intermediate or higher written English.
Good online research skills.
Ability to search LinkedIn and understand job requirements.
Experience with Google Sheets.
Attention to detail.
Growth opportunity:
Successful freelancers may be offered a full-time position as Talentuch's recruitment workload grows.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Sweden
About the Role
Cloudflare’s Forward Deployed Engineers (FDEs) operate at the intersection of product engineering and customer impact.
As an FDE, you will be embedded within one of Cloudflare’s most strategic global customers, working side-by-side with their engineering teams to build and deploy solutions using Cloudflare’s platform. Unlike traditional Solutions Architects or consultants, you will write production code, shape technical architecture, and directly influence how Cloudflare products are used at massive scale.
You will operate as a technical extension of both organizations - helping the customer ship faster while surfacing real-world product insights back to Cloudflare engineering.
Responsibilities
This role is ideal for engineers who want to:
Stay deeply technical
Work on real production systems
Influence product direction
Build long-term partnerships with world-class engineering teams
Deep Technical Embedding:
Serve as the dedicated, long-term technical partner within a strategic customer’s engineering organization, operating as a trusted extension of their team.
Production-Level Engineering:
Design, build, and deploy production-ready code and configurations directly into customer infrastructure using the Cloudflare platform.
Technical Accountability
: Own the account's technical success across the entire Cloudflare portfolio. Serve as the primary technical point of contact, with other Cloudflare technical resources taking direction from your technical strategy for the account.
Operational Integration:
Participate in customer engineering rituals, including daily standups, design reviews, and real-time incident response.
Platform Advocacy & Adoption:
Identify opportunities to accelerate the adoption of Cloudflare services, unlocking new capabilities across the customer’s tech stack.
Platform Breadth & Depth
: Deep technical competence in building production applications on a modern stack, combined with the willingness and ability to go deep on all Cloudflare product areas. From Workers to security, networking, and observability.
Feedback Loop & Product Influence:
Surface real-world edge cases and product gaps directly to Cloudflare’s Product and Engineering teams to influence the developer platform roadmap.
Strategic Relationship Management:
Establish and maintain trusted technical relationships with senior leadership (Staff+ engineers, Directors, and VPs).
On-Site Presence:
Maintain a regular on-site presence at customer locations to foster deep collaboration and cultural alignment.
Desirable Skills, Knowledge, and Experience
At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply.
Proven Engineering Pedigree:
7+ years of professional software engineering experience. You are a builder at heart, with a track record of delivering production-grade systems, not just advising on them.
Languages:
You are experienced with modern languages like TypeScript, Rust, Golang.
Production Ownership & Operational Maturity:
You have owned mission-critical services with real-world users. You understand the gravity of on-call rotations, the urgency of incident response, and the architectural rigor required to maintain "five nines" uptime.
Active Practitioner:
You are currently in the IDE. You have a "ship-first" mentality and maintain a high velocity, staying current with modern frameworks, languages, and deployment patterns.
Full-Stack Architectural Depth:
Broad technical fluency across the entire stack—from frontend performance and backend logic to database optimization and distributed infrastructure.
AI-Native Development:
You have integrated AI-augmented workflows (e.g., Windsurf, OpenCode) into your daily development cycle to accelerate prototyping and delivery.
Systems Design & Strategic Thinking:
Ability to decompose complex business requirements into scalable, resilient technical architectures. You can visualize the "big picture" without losing sight of the implementation details.
Cloud Ecosystem Fluency:
Deep experience with at least one major cloud provider (AWS, GCP, or Azure), including an understanding of serverless, networking, and security primitives.
High Agency & Navigating Ambiguity:
You are a self-starter who thrives in "zero-to-one" environments. You don't wait for a ticket; you identify the problem and own the solution from end-to-end.
Executive Presence:
Comfortable engaging in high-stakes technical and strategic discussions with VP-level stakeholders, with the ability to translate complex engineering trade-offs into business impact.
Bonus Points
Direct experience building on Cloudflare Workers, or the broader Cloudflare Developer Platform.
Previous experience at a fast-paced startup or in a customer-facing engineering role where you operated directly within a partner’s codebase.
A visible public profile, including open-source contributions, technical blogging, or speaking engagements at industry conferences.
Compensation
For Sweden based hires: Estimated annual salary is between SEK 760,000 - SEK 1,240,000.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Denver, CO, United States; New York, NY, United States; Toronto, ON, Canada
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Senior Growth Manager - Generosity & Flowthrough
About Fanatics
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet.
Role Overview
We're seeking a Generosity & Flowthrough Strategy Senior Manager to own how Fanatics Casino allocates promotional generosity and how that generosity flows through to player value and broader business economics. This is a highly analytical, high-impact role sitting at the intersection of CRM, Finance and Analytics.
You will set the framework for how generosity budget is allocated, own the efficiency of our promotional spend, and build the financial models and investment cases that justify how we spend to grow the business sustainably.
KEY RESPONSIBILITIES
Generosity Strategy & Allocation:
Own the framework for allocating generosity budget across player cohorts and promotional mechanics, ensuring spend is directed to where it drives the greatest incremental value.
RTC Performance Management:
Continuously monitor and improve Return to Customer (RTC) efficiency across the base, identifying where generosity is under- or over-indexed and adjusting strategy accordingly.
Flow-Through & Cross-Sell Economics:
Build and maintain the flow-through model that connects promotional spend to downstream player value, including the economics of cross-sell between Casino and OSB.
Financial Planning & Investment Cases:
Act as the primary interface with Finance for generosity and promotional spend, building clear, data-backed investment cases for new mechanics, budget changes or strategic tests.
Analytics & Insight:
Partner with Analytics to track cohort and mechanic performance, using data to continuously refine generosity strategy across the base.
Cross-functional Collaboration:
Work closely with CRM, Product and Finance to ensure generosity and flowthrough strategy stay aligned with broader growth objectives.
Qualifications
5+ years of experience in a growth, CRM, or commercial strategy role, ideally in iGaming, iCasino or a highly regulated digital business.
Strong financial modeling skills; comfortable building and defending investment cases with Finance stakeholders.
Advanced proficiency with SQL, Excel/Google Sheets and BI tools (Tableau, Looker) to analyze cohort and promotional performance.
Experience designing or managing bonusing/generosity frameworks and measuring their ROI.
Strong stakeholder management skills across Finance, CRM, Product and Analytics.
Nice to Have
Experience with RTC/Return-to-Player modeling in an iCasino context.
Background in pricing, revenue management or promotional economics.
Exposure to cross-sell strategy between casino and sportsbook products.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$118,000
—
$136,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Remote; Slovakia (Remote); Spain (Remote); Czechia (Remote); Switzerland (Remote); Portugal (Remote); USA (Remote); Austria (Remote); Iceland (Remote); Hungary (Remote); Ireland (Remote); UK (Remote); Romania (Remote); Poland (Remote)
Workplace: Remote
WHO WE ARE
Hi, we're DuckDuckGo, the online protection company and remote-first team of 400+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, our annual revenue is in the hundreds of millions USD and millions use our browser on Mac https://spreadprivacy.com/introducing-duckduckgo-for-mac/, Windows https://spreadprivacy.com/windows-browser-open-beta/, iOS https://spreadprivacy.com/duckduckgo-privacy-browser-ios14/, and Android https://spreadprivacy.com/introducing-app-tracking-protection/, our search engine https://duckduckgo.com/, and the DuckDuckGo subscription https://duckduckgo.com/pro. We also offer private, useful, and optional AI, including Duck.ai https://duck.ai/, which lets you chat privately with ChatGPT, Claude, and other AIs, all in one place.
Our culture https://duckduckgo.com/how-we-work of trust, inclusivity, and empowered project management underpins everything we do, where each team member takes full ownership of their projects, from scoping and execution to postmortem. If you're seeking end-to-end ownership of your work, you've come to the right place!
YOUR TEAM AND ROLE
Working on the Data Science Functional Team, you'll drive product and business impact through statistical modeling, experiment design, Bayesian marketing analysis, and classifier implementation across our search engine, instant answers, AI, and revenue optimization, and work on related projects. Recent projects include:
- Defining core growth metrics for our products and building the infrastructure to monitor trends and anomalies
- Measuring the impact of major marketing campaigns for Duck.ai http://duck.ai, translating full-funnel data into actionable decisions
- Building monitoring pipelines to detect unexpected shifts in search traffic patterns faster and more reliably
- Expanding evaluation datasets for page context understanding across complex scenarios like multi-tab browsing and content reattachment
- Improving the trigger systems that determine when AI-assisted answers surface in DuckDuckGo Search, balancing quality and our privacy-first approach
Our data meets rigorous privacy standards and is necessarily sparse, so you'll need to think creatively to surface actionable insights in an evidence-first culture where quantitative rigor is the baseline, not the exception.
ABOUT YOU
- You have 7+ years of experience in Data Science and a track record of leading high-complexity projects from scoping to production with minimal direction.
- You can do 2 or more of the following:
- Deploy and iterate on ML in production environments
- Develop and deploy NLP solutions
- Apply knowledge of LLMs including fine-tuning, LLM-as-judge, and AI-assisted development
- Conduct marketing campaign analysis using Bayesian methods
- You write production-grade code in Python or a comparable high-level language.
- You have advanced SQL and query optimization skills, familiarity with columnar databases like BigQuery, Clickhouse, Redshift, or Druid; experience with a BI tool like Tableau or PowerBI is a plus.
- You can design, implement, and analyze experiments across product surfaces, and are comfortable deriving insights from sparse or privacy-constrained data.
- You collaborate effectively with product teams and contribute to overall team throughput.
COMPENSATION
This role is paid on a regional pay scale, in local currency, and stock options:
- United States: $190,500 USD annually
- United Kingdom: £134,600 GBP annually
- Canada: C$253,500 CAD annually
- Europe/Rest of World: €157,350 EUR annually
In Spain, pay is expected to transition to the EUR scale on January 1, 2027, and in other Europe/Rest of World countries on February 1, 2027.
Compensation is transparent across the organization, and all team members within the same professional level and global region receive the same compensation.
Eligibility for company-sponsored health benefits is limited to team members based in the United States. This program does not extend to team members located in other countries, such as Canada or the UK.
Our Team Member Support Guide https://duckduckgo.com/assets/hiring/team_support_guide.pdf explains how we prioritize your wellbeing including paid parental leave, office setup, and co-working allowances.
HIRING PROCESS
Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo, envision your future role here, and find out more about how we hire https://duckduckgo.com/how-we-hire.
DIVERSITY, EQUITY, AND INCLUSION
DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws.
We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to careers@duckduckgo.com to let us know the nature of your request.
PLEASE NOTE THAT:
- You’ll be required to attend meetings on camera via video conferencing
- Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend.
- While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week.
- A successful candidate must pass a background check as a condition of joining the team.
- By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work.
DISCLOSURE STATEMENT: USE OF AI IN HIRING PROCESS
As part of our commitment to enhancing our recruitment process, we utilize artificial intelligence (AI) technology to assist in reviewing and summarizing job applications and test projects, including those tools integrated into our recruitment vendor platforms. We use AI to flag potentially fraudulent applications, analyze and summarize applicants’ experience, interviews, and project performance, and help streamline our selection process.
KEY PRINCIPLES:
- Data Privacy: All information provided in your application will be handled in accordance with our Recruiting Privacy Policy https://duckduckgo.com/static-assets/files/pages/careers/DuckDuckGo-Recruiting-Privacy-Policy-effective-February-5-2025.pdf. We ensure that your personal information is protected and used solely for recruitment purposes.
- Human Oversight and Accountability: The AI technology is designed to support our hiring team by providing insights and summaries of applications and evaluations of test projects against scoring rubrics. All final evaluations and hiring decisions, however, will be made by our hiring team, who will consider the AI's input alongside other factors.
- Transparency: We believe in transparency regarding our hiring practices. If you have any questions about how AI is used in our recruitment process, please feel free to reach out to us.
By submitting your application, you acknowledge and consent to the use of AI technology in our review process. If you would like to request an alternative selection process, please contact us as at careers@duckduckgo.com. Thank you for your interest in joining DuckDuckGo!
#LI-DNI
Location: Independence, Missouri, United States; United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Why work at Nebius
Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field.
Where we work
Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. Our teams bring together deep expertise across hardware, software, networking, data center infrastructure, and AI to build and operate the infrastructure behind large-scale GPU computing.
The team
You will build and lead the organization responsible for deploying and operating Nebius AI infrastructure at our Independence, Missouri campus. Your team will bring together data center IT operations, critical facilities, networking, logistics, operational readiness, and supporting functions.
You will work closely with hardware, network, engineering, cloud, commercial, and corporate teams to bring compute capacity into service and establish reliable, scalable operations.
The role
We are seeking a
General Manager, Data Center
to lead the organizational build-out, hardware deployment, operational readiness, and ongoing performance of our gigawatt-scale data center campus in Independence, Missouri. This is an on-site leadership role with responsibility for the Independence campus.
You will have autonomy to design the campus organization, select your leadership team, define reporting lines, and establish the operating model within agreed budgets and company standards. You will own operational readiness and campus performance across critical facilities and IT infrastructure, aligning people, systems, and service partners to deliver reliable customer capacity.
The facility is currently under construction. You will partner with construction, engineering, and critical facilities teams to align facility completion, commissioning, and handover with hardware deployment and operational readiness. You will establish the operating team and coordinate GPU, server, network, and storage installation, integration, acceptance testing, and cloud readiness with the responsible technical teams and service providers.
This role offers the opportunity to shape the operating practices that support Nebius as its AI infrastructure business grows.
Your responsibilities will include:
Organization Design and Leadership
Design and build the campus organization, including functional leadership, building and shift coverage, reporting lines, and clear decision authority.
Hire, lead, and develop directors, data center managers, and operations teams in partnership with Talent Acquisition and HR.
Own the phased workforce plan, aligning recruitment, training, contractor support, and leadership coverage with hardware deployment, acceptance testing, and production milestones.
Establish performance expectations, consistent technical competency standards, and succession plans that support reliable campus operations and sustained performance.
Operational Deployment and Readiness
Own the integrated operational readiness plan connecting facility completion and handover milestones, equipment delivery, hardware installation, network and storage integration, staffing, and customer service readiness.
Coordinate with construction and facilities teams to verify power, cooling, and space readiness before deployment; manage dependencies and escalate gaps that could delay bringing capacity into service.
Define operational acceptance criteria for the campus and deployed infrastructure, coordinate readiness and acceptance testing with technical owners, and accept or withhold operational handover against agreed requirements.
Ensure trained teams, tested procedures, critical spares, asset records, monitoring, and vendor support are in place before production operations begin.
Coordinate GPU, server, network fabric, storage, and cloud readiness with technical owners, and jointly confirm that released capacity can support customer workloads.
Sequence hardware installation, integration, and production changes to protect live environments as additional compute capacity comes online.
Campus Operations and Reliability
Own end-to-end campus operations across critical facilities and IT infrastructure, delivering agreed uptime, performance, and service levels.
Establish 24/7 coverage, maintenance governance, change control, incident command, root-cause analysis, and business continuity practices.
Ensure clear responsibility across power, liquid cooling, controls, hardware, networking, and cloud interfaces; hold owners accountable for corrective actions.
Use monitoring, automation, and performance reporting to improve deployment throughput, repair turnaround, reliability, and operating efficiency.
Financial Capacity and Asset Management
Own campus operating budgets, workforce costs, vendor expenditure, and forecasts within delegated authority; contribute to capital planning and investment priorities.
Align power, cooling, rack space, equipment, and staffing capacity with deployment plans, and address constraints affecting customer commitments.
Establish asset inventory, receiving, logistics, critical spares, repair, warranty-return, and secure disposition processes.
Track budget variance, rework, delayed capacity, and operational losses; drive corrective actions and report financial impacts clearly.
Partners, City Coordination, Safety and Executive Accountability
Serve as the primary operational interface with utilities, infrastructure providers, equipment manufacturers, vendors, and service partners.
Coordinate with City of Independence departments alongside Public Affairs and Legal on site readiness, permitting and inspections, utility interfaces, emergency preparedness, and ongoing operational matters; align external communications and commitments with the responsible teams.
Hold providers accountable for safety, quality, delivery milestones, response times, and contractual service performance.
Ensure safety, environmental, physical security, and applicable compliance requirements are implemented with the responsible specialists and corporate teams.
Provide executive visibility into launch progress, workforce readiness, operating performance, financial forecasts, and risks requiring decisions.
Operational Scalability and Leadership Development
Develop repeatable deployment standards, staffing models, acceptance practices, and operating procedures that support the campus as compute capacity scales.
Build leadership succession and delegation practices that sustain reliable operations and develop future infrastructure leaders.
Share lessons and operational improvements with the broader Nebius infrastructure organization.
We expect you to have:
10+ years of experience in data center, cloud infrastructure, or comparable mission-critical operations, including senior leadership responsibility.
A track record of building and scaling organizations and leading managers across multiple technical and operational functions.
Experience leading hardware deployment, infrastructure integration, operational acceptance, or major compute capacity expansion into production service.
Strong understanding of critical facilities, including power and cooling, and how those systems affect IT availability and high-density compute operations.
Leadership experience across compute, networking, storage, and infrastructure lifecycle management, with the technical judgment to coordinate specialist teams.
Demonstrated ownership of operating budgets, workforce planning, vendor performance, and executive reporting.
Experience leading incident response, change management, risk reduction, and service improvement in high-availability environments.
The ability to exercise sound judgment, make decisions with incomplete information, address underperformance directly, and align stakeholders around clear outcomes.
Ability to work on site in Independence, Missouri and provide visible leadership through deployment, launch, and ongoing operations.
Nice to have:
Experience in hyperscale, AI, GPU, or high-performance computing environments, including large-scale GPU deployments and high-density infrastructure.
Experience with liquid-cooled environments and the operational interfaces between cooling systems, GPU platforms, and network fabrics.
Experience managing multiple campuses or regional operations and transferring operating practices across sites.
Experience building operating organizations and establishing processes during initial hardware deployment and the transition into production service.
Experience using infrastructure automation, telemetry, and reliability data to improve capacity delivery and operating performance.
Key employee benefits
Health insurance: 100% company-paid medical, dental and vision coverage for employees and families.
401(k) plan: Up to 4% company match with immediate vesting.
Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement: Up to $85/month for mobile and internet.
Disability and life insurance: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$240,500
—
$300,600 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Malta
Workplace: Hybrid
Patrianna is a fast-scaling product development company headquartered in Gibraltar, with a dynamic, global team powering our growth. We operate at the intersection of technology and entertainment, building innovative solutions that shape the future of social gaming and deliver outstanding experiences to millions of players worldwide.
We're driven by speed, ambition, and bold ideas. At our core, we're product creators and problem-solvers who thrive in a high-performance environment. We're looking for exceptional talent—smart, adaptable, and motivated individuals eager to make an impact, scale business functions at pace, and continuously improve.
Whether you're a domain expert or an agile thinker who thrives in change, at Patrianna you'll have the freedom to innovate, take ownership, and help us lead the next wave of gaming innovation.
Join us—and be part of something extraordinary.
THE ROLE
We're looking for a Director of Product to own our product strategy end-to-end — from vision to shipped product — across a growing multi-product portfolio.
WHAT YOU WILL BE DOING
- You'll own the product strategy across our entire portfolio, translating company goals into a coherent direction and driving it from concept through to delivery.
- You'll define and own Product & Technology OKRs with the executive team, cascade them across the organisation, and report on outcomes at C-level.
- You'll lead and develop senior product representatives, building a leadership bench that scales with the business and sets the standard for product excellence.
- You'll prioritise at portfolio level — deciding what gets built, what waits, and what doesn't get built at all, and defending those calls with data.
- You'll be the senior product interface for commercial leadership and key partners, owning the most strategic external relationships.
- You'll champion AI-first ways of working — embedding automation into how the product organisation operates, not just what it ships.
WHAT WE ARE LOOKING FOR
- Proven product leadership at scale — you've led leaders, not just teams, and owned business outcomes across a multi-product environment.
- A strong track record of turning ambiguous business goals into product strategy and shipped results at pace, in fast-moving software companies.
- Executive presence — you're comfortable setting OKRs with a C-suite, reporting at board level, and being held to what you committed.
- Commercial fluency — you're as at home in revenue and business conversations as you are in product requirements.
- Sharp analytical grounding — you know your numbers cold and make prioritisation decisions with them.
- Background in online gaming or experience building consumer-facing products at scale is strongly preferred.
WHY YOU WILL LOVE IT
This is a genuinely high-impact seat. You won't be managing up through layers of bureaucracy — you'll be shaping product direction at the top table of a fast-scaling company that builds things people actually play and love.
Patrianna runs on accountability, transparency, and a no-nonsense approach to getting things done. We say what we mean, move at pace, and back our people to make big calls. Low ego is a real requirement here, not a slide on a values deck.
If you're motivated by ownership, curious about where gaming and technology are heading, and want to build something that genuinely compounds — this is the role.
We hire based on skills, drive, and ideas — nothing else. Your background, gender, age, race, ethnicity, disability, sexual orientation, religion, neurodiversity, or educational path will never be a barrier to joining us. We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking. Diversity fuels our innovation, collaboration, and growth, and we're committed to creating an environment where everyone can contribute their best work and thrive.
Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Lisbon, or London (Hybrid)
About the Department
Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a hugely successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.
About the Team
We build the products that enable the next era of the Internet: making domains
Readable
,
Discoverable
, and
Callable
for autonomous AI agents.
Here at Cloudflare, agentic discovery is a core part of our vision for the
Agentic Internet
. As AI agents change how humans and machines find, evaluate, and act on information, businesses need tools to control how they are represented and reached. We build capabilities that enable website owners to prepare their sites for agent interaction, test and observe how agents read their content, establish open interaction standards (like WebMCP and MCP), and create entirely new channels to reach agentic audiences.
We are a cross functional group that communicates and collaborates regularly. We celebrate our achievements, support each other when we make mistakes, and hold each other and our work to a high standard.
About the Role
We are looking for a Software Engineer to join our Agentic Discovery team to build the core systems, protocols, and customer-facing tools powering agent-web interactions.
In this role, you will design and ship scalable software across edge infrastructure, data pipelines, protocol layers, and developer tooling. You will work on cutting-edge standards like WebMCP, MCP, AEO, and agent-native controls that enable content owners to manage how autonomous AI agents find, parse, and safely execute tasks on their digital properties.
What you'll do
Design and ship production-ready services that enable customers to evaluate, test, observe, and measure how AI agents read, represent, and interact with their websites and applications.
Build and maintain support for emerging agent protocols and integrations (MCP, MCP Apps, UCP, MPP, WebMCP).
Implement fine-grained content controls (access management, licensing, auditing) and agent-native audience/business models (attribution, monetization, and analytics).
Write clean, secure, well-tested code, advocate for end-user privacy, and help maintain high system reliability, performance, and documentation.
Partner with software engineers, researchers, product managers, design engineers, and cross-Cloudflare stakeholders to take capabilities from concept to production.
Desirable Skills, Knowledge, and Experience
Strong software engineering and distributed systems fundamentals.
Experience building and operating reliable, high-throughput production services.
Solid understanding of HTTP, APIs, proxies, caching, web security, and web performance.
Hands-on experience or deep interest in AI agents, tool calling, Model Context Protocol (MCP), or agent harnesses.
Ability to rapidly prototype, evaluate architectural trade-offs, and ship solutions in a fast-moving, emerging technical domain.
Strong written and verbal communication skills.
Bonus Points
Fluency in Rust (with a big plus for experience in async Rust) or TypeScript/JavaScript edge runtimes (e.g., Cloudflare Workers).
Hands-on experience with search, Answer Engine Optimization (AEO), web crawling, or RAG platform engineering.
Open-source contributions to agent frameworks, protocols, web standards, browser engines, or distributed systems projects.
Past experience contributing to a major web framework, proxy, CDN infrastructure, or bare-metal backend cloud provider.
Proven track record of debugging and resolving network-level and application-level performance bottlenecks.
Understanding of cryptographic concepts (public-key encryption, digital signatures, hash functions) or privacy-preserving web protocols.
Compensation
Compensation may be adjusted depending on work location.
● For Portugal based hires: Estimated annual salary is between €54,000 - €75,000.
The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
The Blueprint, an independent Russian online magazine focused on fashion, beauty, contemporary culture, career, and lifestyle, offers paid internships at its Moscow office. These internships provide practical experience for those aiming to start a career in media. Currently, there are two internship tracks available: one in the news department, where interns learn to work efficiently with information, write quality news articles, and understand modern media operations; and another in the SMM department, designed for those interested in social media development, content management, trend monitoring, idea generation, and creating materials for The Blueprint's social platforms.
Location: Remote USA; Berlin, Germany; Raleigh, United States; London, United Kingdom
Workplace: remote
ABOUT YOU
We're looking for a Developer Experience Event Manager where you will plan, manage, and execute high-impact events and developer-facing activations — including B2B conferences, trade shows, developer meetups, hackathons, and speaking engagements — that strengthen Xsolla's presence within the games, tech, and developer communities. You'll work closely with the Director of Experiential Marketing and the Developer Relations team to turn developer engagement priorities into world-class in-person and online experiences, from concept to on-site execution.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Lead event strategy, logistics, and on-site execution for developer-facing events, including conferences, meetups, hackathons, and activations tied to major platform launches (e.g. Apple WWDC, Google I/O).
Partner closely with Developer Relations to translate regional developer engagement priorities into event plans, ensuring evangelists and technical staff have what they need to shine on-site.
Manage sponsorship deliverables and partnerships at developer- and industry-focused events.
Source and negotiate with venues and vendors (booth builders, AV, creative production, hotels, etc.) for developer events and activations.
Maintain and track detailed budgets across multiple currencies and regions for the developer events portfolio.
Collaborate with Developer Marketing and internal marketing teams to develop event-related campaigns, including landing pages, email marketing, and social media initiatives.
Create and manage event listings on the Xsolla website and registration platforms (e.g., Splash, Luma).
Partner with creative teams to brief and deliver event materials, graphics, and branded assets tailored to developer audiences.
Coordinate speaking sessions, workshops, and panel participation with Developer Relations, Product, and internal stakeholders.
Support the on-site delivery of lighthouse integration showcases and technical demos, working with Developer Relations to bring their content to life at events.
Own event product demonstrations end-to-end — ensuring product demos are ready for each event, and that the Xsolla team attending is fully trained with the correct guidance materials, in partnership with each Product Marketing Manager.
Develop pre-event briefings, on-site run-of-show documents, and post-event reports for developer-focused activations.
Track leads, engagement analytics, and ROI for each event, ensuring timely processing within CRM systems.
Support new event research, sponsorship evaluations, and strategic recommendations for future developer-focused activations.
Travel internationally as needed to oversee event delivery and represent Xsolla at global developer and industry gatherings.
Qualifications & Skills:
3+ years of experience in event management or experiential marketing, ideally within the gaming, tech, or software industry.
Exposure to or genuine interest in developer relations, developer advocacy, or technical communities — you don't need to write code, but you understand what makes developers tick.
Proven ability to manage global events and understand regional nuances and budgets.
Strong project management and organizational skills - able to handle multiple simultaneous projects with precision.
Excellent communication and interpersonal skills (written and verbal), comfortable working with both technical and business stakeholders.
Creative problem-solver with the ability to make quick, informed decisions.
High attention to detail, quality, and brand alignment.
Proficiency with Google Workspace; experience with Atlassian tools (Jira, Confluence) is a plus.
Familiarity with event registration and marketing platforms such as Splash and Luma.
Ability to travel internationally and work flexible hours to support global time zones.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Developer Experience Event Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
The listed range is specific to Los Angeles, CA and varies based on factors such as location and experience.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: San Francisco Bay area
About the Department
Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
About this Role
This role within the mid-market segment focuses on both the acquisition of new Territory accounts, as well as the expansion of existing customer accounts. Within the mid-market segment, you will work a set of accounts in the territory sub-segments. The ideal candidate will have both a sales and technical background that enables them to drive customer engagement from technical professionals through to senior executive levels, and across Security, Network, Development and Infrastructure teams.
Key Responsibilities
Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list.
Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory.
Engage in account mapping sessions with partners, including training new partners on our technology and GTM strategies.
Developing scalable relationships with target partners, to expand partner ecosystem in a specific region.
Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts.
Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities.
Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates.
Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations.
As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews.
Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers.
Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer.
Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare.
Requirements:
3+ years of direct B2B selling experience
Strong interpersonal communication (verbal and written) and organizational skills
Self-motivated; entrepreneurial spirit
Comfortable working in a fast paced dynamic environment
Bachelor's degree required
Demonstrated analytical and quantitative abilities
Software and system skills are a must (SFDC, Tableau, G-suite, MSFT suite)
Examples of desirable skills, knowledge and experience:
5+ years in Software/SaaS/Security Sales & Channel management.
Existing relationships and/or strong familiarity of the partner ecosystem in the region that they cover.
Understanding of cloud infrastructure ecosystem and cloud security is highly preferred.
Experience working in a start-up environment.
Ability to travel up to 25% of the time.
Technical competence strongly preferred.
Compensation
Compensation may be adjusted depending on work location.
For Bay Area-based hires: Estimated annual salary of $244,000 - $336,000
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
The role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Lisbon, or London (Hybrid)
About the Department
Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a hugely successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.
About the Team
We build the products that enable the next era of the Internet: making domains
Readable
,
Discoverable
, and
Callable
for autonomous AI agents.
Here at Cloudflare, agentic discovery is a core part of our vision for the
Agentic Internet
. As AI agents change how humans and machines find, evaluate, and act on information, businesses need tools to control how they are represented and reached. We build capabilities that enable website owners to prepare their sites for agent interaction, test and observe how agents read their content, establish open interaction standards (like WebMCP and MCP), and create entirely new channels to reach agentic audiences.
We are a cross functional group that communicates and collaborates regularly. We celebrate our achievements, support each other when we make mistakes, and hold each other and our work to a high standard.
About the Role
We are looking for a Senior Software Engineer to serve as a technical anchor and become a subject matter expert on our Agentic Discovery team. In this role, you will define the architecture, core protocols, and multi-team standards powering the next generation of agent-web interactions.
As a senior technical leader, you will shape product roadmaps, mentor engineers across Cloudflare, and write technical specifications that drive execution across multiple teams. You will drive engineering excellence across edge infrastructure, data pipelines, protocol layers, and developer tooling, ensuring systems are resilient and complexity is reduced for your peers.
What You'll Do
Architect and ship high-throughput, resilient production services
that make web properties Readable (structured content transformation), Discoverable (indexing and AEO), and Callable (WebMCP, tool-calling APIs, Generative UI) for autonomous agents.
Define emerging agent protocols and integrations
(MCP, MCP Apps, UCP, MPP, WebMCP). Author architectural specifications and technical designs that guide engineering work both within and outside the ETI team.
Partner directly with Product Management, customers and stakeholders
to translate customer needs into technical requirements, clarify KPIs, and shape engineering roadmaps.
Drive improvements in system health and observability.
Lead complex incident responses, conduct post-incident retrospectives, and rearchitect systems to eliminate failure modes and minimize customer-escalation issues.
Elevate the engineering process across Cloudflare
through code reviews, technical mentorship, architectural governance, and candidate evaluation for engineering hiring.
Desirable Skills, Knowledge, and Experience
Experience designing scalable system architecture and setting performance metrics in a distributed environment.
Experience writing technical specifications and leading cross-functional technical initiatives to completion.
Deep understanding of HTTP, APIs, proxies, caching, web security, and performance bottlenecks spanning multi-service architectures.
Hands-on experience and deep conceptual understanding of AI agents, tool calling, Model Context Protocol (MCP), or agent harnesses.
Ability to partner with product managers and customers to navigate ambiguous problem spaces and iteratively deliver large-scale architecture.
Experience mentoring junior and mid-level engineers, contributing to hiring, and driving improvements to engineering processes and incident response workflows.
Bonus Points
Fluency in async Rust or TypeScript/JavaScript edge runtimes (e.g., Cloudflare Workers) at scale.
Active contributions to or leadership in open-source agent frameworks, protocols (e.g., MCP), web standards bodies, browser engines, or network proxies.
Track record of resolving complex, multi-team production incidents and driving post-mortem recommendations to completion.
Background in search engines, Answer Engine Optimization (AEO), web crawling at scale, or RAG platform engineering.
Expertise in cryptographic protocols (public-key encryption, digital signatures) or privacy-preserving web architectures.
Compensation
Compensation may be adjusted depending on work location.
● For Portugal based hires: Estimated annual salary is between €66,000 - €91,000.
The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Malaga
We are looking for a Senior/Mid iOS Developer to join us in our Product development Hub in Malaga. You will be part of the Mobile Apps team and together we will build the best native experience in the industry.
The Wow
At Betsson Group, we strive to deliver the best customer experience in the industry. We are one of the market leaders in iGaming, offering online gaming products in several markets, both through our own gaming sites as well as several partner brands.
You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 25+ online brands! Our brands are used by hundreds of thousands of users and growing.
A taster of what you will be involved with
We want to be pioneers in a highly competitive market, so we continuously strive for technical and product excellence. As part of our team, you will be building new products and features using latest technologies; actively contributing to a state-of-the-art native, which is supporting our core brands.
Our iOS Mobile Apps are built in Swift; and consumes RESTful APIs.
As an iOS Developer, you will be responsible for software development in a very self-leading Agile team with responsibility in everything from DevOps pipeline to production monitoring and support. You will be contributing directly to the success of our products by close collaboration with UX-designers, QA engineers, data analysts and other area teams. You have a strong sense of customer value and will participate in the whole value-chain discussion to contribute the how and what to make our products successful.
What we are looking for
You will be working side by side with some of the greatest talents in the industry.
You will be working on applications dealing with high traffic reaching worldwide audiences.
You will be able to feel strong ownership of the things we deliver and our success.
A friendly and supportive environment; professional development programmes and training that will help you achieve your goals and grow both technically as well as professionally.
In addition to all of this, you will be part of the multi-cultural Betsson community.
Great if you have
Swift, Xcode and expert in Apple’s frameworks and possibilities with native
Firebase and all tools included such as analytics, Crashlytics, Firestore, Remote configuration, cloud-messaging, in-app-messaging.
Being data driven and excellent knowledge in structuring tracking in app
RESTful APIs and using Postman.
Github pipeline setup
An eye for making high quality iOS views and animations.
Scalable and performant applications
Design and implement clean, scalable, and high-quality code with unit testing experience.
Solving problems and have good software architecture knowledge.
Being a Team player.
Agile development.
Coaching and mentoring other developers.
What we offer
25 working days of paid vacation.
Private health and life insurance.
Flexible compensation package for transport, meals, and more!
Hybrid work policy for the best of office and home.
Up to 10 days per year working remotely from abroad.
€300 yearly wellness allowance.
Office perks to make your day easier.
Referral program with a bonus for successful hires.
Intensive summer schedule in August for extra flexibility and work-life balance.
Much like a rollercoaster, life at Betsson Group is fast-paced, full of twists and turns, and always exciting. With more than
2,800
colleagues representing over 75 nationalities
across a global network of offices
- including
1,500
at our operational headquarters in Malta - every day brings new challenges and opportunities to grow. It may not be for the faint-hearted, but if you thrive on innovation, enjoy pushing boundaries and want to be part of a diverse, international team, then you’ll fit right in at Betsson.
Challenge Accepted?
If you are interested to learn more, please apply with your CV in English.
Check out the
Betsson Group Blog
to find out what our employees are talking about
By submitting your application, you understand that your personal data will be processed as set out in our
Privacy Policy
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Role
We are seeking a Senior Commercial Product Partnership Specialist to join our Commercial team in UK. In this pivotal role, you will act as the crucial link between our global Product Management organization and the regional Commercial teams.
In this role, you will become the region’s go-to Subject Matter Expert, bridging the gap between global product innovation and local market reality. Acting as a localized specialist, you will focus on two critical areas: Product Expertise and Market Intelligence. You will drive the adoption and revenue of our product suite among our merchants, ensuring our stack aligns perfectly with local needs. Simultaneously, you will be our eyes and ears on the ground, analyzing macro trends and emerging growth areas to help steer our regional roadmap.
This is a unique opportunity to build a pipeline of merchants based on product and market needs, and directly influence how we ship and position features in UK.
What you'll be doing
- Become the Regional Product Authority: Master the Checkout.com http://Checkout.com product suite to a granular level. You will know exactly which products, features, and configurations align with local merchant needs and regulatory requirements.
- Drive Product-Market Fit: Act as the filter and feedback loop between the local market and our global Product teams. You will ensure we are shipping the right solutions for the region and help tailor our value proposition to win local market share.
- Own Market Intelligence: Develop a granular understanding of the macro trends shaping the [Region] payment landscape. You will identify exactly what is growing within the market and which emerging verticals or technologies are gaining traction, allowing us to capitalize on new growth vectors ahead of the competition.
- Stay Ahead of the Curve: Monitor competitor activity and emerging trends to ensure Checkout.com http://Checkout.com remains a market leader. You will provide actionable insights to commercial leadership on where the market is heading and how we can capitalize on new growth vectors before they become mainstream.
- Lead Product Commercialisation: Define and lead the regional Go-To-Market strategy for a targeted portfolio of Services. You will ensure the local sales force is equipped to effectively position, sell, and support these solutions to maximize merchant adoption.
- Build Revenue & Backbook Pipeline: Proactively build and manage a pipeline of merchants who can benefit from specific products we are shipping. You will forecast and track Net Revenue (NR) impact, focusing on cross-selling chargeable products to deepen our commercial footprint.
About You
- Experience: 6+ years of experience in Commercial Strategy, Product Management, Management Consulting, or a complex B2B Sales environment.
- High Learning Agility: You are intellectually curious and a fast learner. You have the ability to absorb technical concepts quickly and can effectively communicate them to non-technical stakeholders.
- Commercial Strategy: You are comfortable working with data, forecasting revenue, and building commercial pipelines. You understand how to identify cross-sell/up-sell opportunities within an existing client base.
- Market Researcher: You have a natural ability to analyze market trends and macro-economics. You can look at a region and identify "what's next" before the competition does.
- Cross-Functional Execution: You are comfortable actively partnering with global Product, Engineering, Marketing, Finance, and regional Commercial stakeholders to turn market insights into deployed solutions.
- Data-Driven: You base your decisions on data. You can look at market numbers, usage stats, and financial metrics to derive clear, actionable strategies.
- Desirable: Experience in FinTech or Payments is a plus, but not required. We are more interested in your ability to grasp complex ecosystems than your current industry knowledge.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Mumbai
About the role
We are seeking a Customer Experience Improvement Manager (CX Improvement Manager) to lead the end-to-end implementation and optimisation of high-impact customer experience initiatives. This newly created role will build upon our existing quality audit and failure demand analysis and translate them into proactive, systemic initiatives that address root causes and prevent recurring customer friction.
The (CX Improvement Manager) will identify the root causes of both reasons that drive users to seek help (i.e. contact our Customer Service teams) and also reasons for customer dissatisfaction (DSAT). Using these insights the role holder will partner cross-functionally with CS, Quality, Operations, Product and Tech teams to project-manage operational solutions - such as proactive incident communications, automated surge protocols, improvements to our AI Virtual Assistant and social media engagement playbooks.
If you are a data-driven operations specialist who thrives on solving systemic friction, building scalable workflows, and directly moving CX metrics, this role is for you.
What you'll be doing
Strategic Program & Project Management
Execute High-Impact CX Initiatives: Project-manage core quality programs
30-60-90 Day Impact Roadmaps: Design and execute structured roadmaps focused on addressing top customer contact and DSAT drivers (e.g. bet settlement queries, policy related concerns and deposit/withdrawal challenges).
Maintain, triage and manage (i.e. verify, categorise, prioritise) the operational backlog of bugs, intent gaps, and UX improvements for the AI Virtual Assistant, serving as the bridge between frontline CS teams and Product to drive continuous bot performance.
Cross-Functional Collaboration & Product Alignment
Product & Tech Integration: Partner with CS, Product, Ops and Tech teams to implement initiatives like dynamic, event-driven in-app alerts and automated IVR messaging to deflect/intercept inbound ticket surges before they reach live agents.
Metric Ownership & Performance Analytics
CSAT & DSAT Management: Own overall CSAT/DSAT performance, linking root causes for dissatisfaction to improvement initiatives and measuring the direct benefit of changes made.
Social Media & ORM Optimization: Revamp Online Reputation Management (ORM) playbooks for X (Twitter), Telegram and Facebook, transitioning teams from highly manual and robotic responses to more automated and efficient ways of working whilst retaining a context-aware engagement approach.
What you'll bring
Experience: 5+ years in Customer Operations, Quality Management or CX Project Management, preferably in high-volume environments (Fintech, iGaming, E-commerce or Tech)
Project Management Skills: Proven track record of managing cross-functional initiatives across Product, Tech, and Customer Operations using methodologies like Agile or Lean.
Data & Analytics Proficiency: Strong proficiency in customer support analytics, queue management metrics (AHT, FCR, ART, Shrinkage), and identifying trends within unstructured customer feedback (verbatims/DSAT surveys).
Technical Savvy: Comfort with API-driven integrations, IVR routing logic, automated helpdesk workflows and social media management tools.
Communication: Exceptional written and verbal communication skills; ability to distill complex technical outages into simple, empathetic customer-facing copy and clear executive updates.
Even better if
Prior experience operating in high-volatility, real-time event industries (e.g., sports betting, live payments, or trading platforms).
Direct experience writing SOPs, designing automated ticket routing workflows, and establishing disaster recovery/surge protocols.
Certified 6 Sigma Green or Blackbelt
If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.
Location: Remote
How you are going to make an impact 🛠
Respond to customer queries promptly and efficiently through emails, live chat and phone calls.
Work together with various departments to address complex problems and escalate issues when necessary.
Conduct follow-ups with customers to ensure their concerns are resolved. Perform troubleshooting using different diagnostic techniques.
Record and document repetitive issues to contribute to process improvement.
Generate pertinent informational materials, including FAQ articles, user manuals, and tutorials.
Provide guidance to current and prospective clients regarding the acquisition of additional products and services offered by the company.
Identify and execute initiatives to improve the overall customer experience.
Discover your Fit 🪄
Experience in fintech (forex/crypto).
1+ years of online customer support experience.
Excellent written and oral English.
Excellent interpersonal and communication skills.
Ability to manage or navigate stressful situations.
Experienced with using customer service software, tools and databases
Conditions of work:
Shifts are 2/2 4am-4pm GMT
We are ready to provide for you
100% remote job at any place you wish
Competitive salary based on your experience
Opportunity to work in international and cross-functional team with challenging and in-demand product
Performance-based bonus every quarter based on your results
Medical insurance after probation period
Additional sick leaves every 6 months
Birthday gifts
! Please provide cv in English !
УдалённоГеография найма не уточнена
seniorOn-Site Presence:; Maintain a regular on-site presence at customer locations to foster deep collaboration and cultural alignment
seniorDenver, CO, United States; New York, NY, United States; Toronto, ON, Canada
УдалённоseniorRemote; Slovakia (Remote); Spain (Remote); Czechia (Remote); Switzerland (Remote); Portugal (Remote); USA (Remote); Austria (Remote); Iceland (Remote); Hungary (Remote); Ireland (Remote); UK (Remote); Romania (Remote); Poland (Remote)
Independence, Missouri, United States; United States
ГибридMalta; We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking
География найма не уточнена
УдалённоRemote USA; Berlin, Germany; Raleigh, United States; London, United Kingdom; Ability to travel internationally and work flexible hours to support global time zones