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Location: San Francisco, CA, USA About the role We're hiring a Sr. CRM Operations Manager to help transform how Chime's Lifecycle Marketing & CRM team operates and scales. You'll lead our most important cross-functional CRM initiatives, connecting Lifecycle Marketing, MarTech, Engineering, and other partners to turn complex business needs into scalable systems and processes. As a strategic individual contributor, you'll influence technical roadmaps, improve operational efficiency, and help us build smarter, more automated member experiences. This isn't a daily campaign execution or engineering role—your impact will come from bringing teams together, solving complex operational challenges, and building systems that help us move faster. In this role, you can expect to Lead high-impact CRM initiatives: Own complex, cross-functional programs such as platform migrations, channel integrations, and automation transformations—from early discovery through implementation and adoption. Connect Marketing with Product and Engineering: Translate lifecycle marketing goals into clear business requirements, data specifications, and technical priorities, helping teams align on what needs to be built and why. Make CRM operations more scalable: Improve campaign intake, QA standards, documentation, governance, and prioritization processes so teams can execute more efficiently and with fewer errors. Strengthen channel health and compliance: Partner with Legal, Compliance, Data, and channel owners to improve deliverability, consent management, frequency capping, and messaging quality. Drive the evolution of lifecycle automation: Help move our CRM ecosystem beyond manual, campaign-focused workflows toward automated, scalable, and intelligent member journeys. Influence teams and priorities: Work closely with senior stakeholders to resolve dependencies, navigate competing priorities, and drive decisions without relying on direct reporting authority. Deliver measurable operational impact: Establish success metrics and connect improvements in workflows, systems, and governance to efficiency, execution quality, risk reduction, and downstream business outcomes. To thrive in this role, you have 8+ years of experience in CRM operations, marketing program management, or marketing technology alignment, with a track record of working in complex marketing environments. Demonstrated ownership of large cross-functional initiatives , taking ambiguous business problems through planning, implementation, stakeholder alignment, and successful adoption. Strong business-to-technical translation skills , including experience turning marketing needs into actionable requirements for Product, Engineering, and data teams. Deep familiarity with enterprise CRM platforms such as Braze, Iterable, or Salesforce Marketing Cloud, including how data infrastructure supports lifecycle marketing capabilities. Experience building scalable operating frameworks , including campaign intake, operational governance, quality assurance, and documentation standards. Exceptional stakeholder management and communication skills , with the ability to influence senior leaders, resolve competing priorities, and drive decisions without direct authority. A process-first, outcomes-oriented mindset , with the ability to identify operational friction, implement sustainable improvements, and measure their impact. #LI-Onsite #LI-AM1 Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $145,000 — $200,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com . To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice .

Location: East Coast, United States; Jersey City, New Jersey Company introduction: Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care. The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD. We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. - Compass Pathways Job overview: The Senior Manager, Medical Affairs Operations will play a central role in supporting Medical Affairs leadership and helping the department translate its priorities into meaningful results. Serving as a key operational partner to the Executive Director of Medical Affairs, this individual will coordinate projects, facilitate cross-functional collaboration, and help ensure that important initiatives move forward efficiently and effectively. The successful candidate will bring strong project management skills, a deep understanding of Medical Affairs operations, and a genuine interest in finding better ways to get things done. Equally important is the ability to build strong relationships, bring people together, and generate enthusiasm and buy-in around shared goals. We are looking for someone who is proactive, personable, and collaborative, with the ability to navigate competing priorities, anticipate needs, and help Medical Affairs and its cross-functional partners work effectively together. Location: Hybrid in our Jersey City office or remote on the East Coast in the United States. Reports To: Executive Director, Medical Affairs. Roles and responsibilities ( Include but are not limited to ): Medical Affairs Leadership and Project Management Support Serve as a key operational partner to Medical Affairs leadership, helping translate departmental priorities into actionable plans and coordinating projects from initial concept through execution, results, and readout Support leadership meetings and departmental planning activities, including agenda development, preparation of materials, documentation of decisions, and follow-up on key actions and commitments Develop and maintain project dashboards, reporting tools, and leadership updates that provide visibility into key initiatives, milestones, risks, and progress Facilitate coordination across Medical Affairs functions, proactively identifying competing priorities, project dependencies, and execution challenges, and working with stakeholders to keep initiatives moving forward Cross-Functional Coordination and Collaboration Facilitate regular engagement between Medical Affairs and key cross-functional partners, including Preclinical Research, Clinical Sciences, HEOR, and other relevant departments Coordinate cross-functional meetings, establish agendas in collaboration with stakeholders, document key decisions and action items, and support follow-through on agreed activities Build strong working relationships across the organization and help foster a collaborative, solutions-oriented approach to shared priorities Operational Excellence and Innovation Work with Medical Affairs leadership and functional teams to identify opportunities to improve efficiency, streamline workflows, and strengthen execution Support the evaluation and implementation of new tools, technologies, and operational approaches that enable Medical Affairs teams to work more effectively Develop practical solutions to operational challenges and help implement improvements in collaboration with relevant stakeholders Support the development and implementation of Medical Affairs SOPs, workflows, and operational processes in partnership with functional owners Identify opportunities to improve information sharing, project visibility, and coordination across Medical Affairs and its cross-functional partners Gather stakeholder feedback and evaluate the effectiveness of new processes and tools to support ongoing optimization Key Operational Initiatives In addition to broader leadership and project management responsibilities, the Senior Manager will provide operational support for specific Medical Affairs initiatives, including: Conference Planning and Execution: Coordinate Medical Affairs conference logistics, including medical booths, vendor management, meeting schedules, and KOL interactions Cross-Functional Insights Integration: Support the development and implementation of an approach to collecting, organizing, and integrating insights across the organization Technology Integration: Help advance the implementation and adoption of Medical Affairs technologies, including Veeva platforms, medical website capabilities, AI-enabled tools, and other digital solutions External Partner Coordination: Facilitate coordination with external vendors, agencies, and service providers to support the timely execution of Medical Affairs activities Candidate Profile: Required Bachelor's degree in life sciences, business administration, healthcare administration, or a related field 5+ years of experience in the pharmaceutical, biotechnology, or healthcare industry, including experience in project management, operations, or cross-functional program coordination Demonstrated ability to coordinate complex projects involving multiple stakeholders, competing priorities, and timelines Experience developing and maintaining project plans, dashboards, reporting tools, and other operational tracking systems Strong organizational and problem-solving skills, with the ability to anticipate needs, identify challenges, and develop practical solutions Exceptional interpersonal and relationship-building skills, with a demonstrated ability to influence without authority, gain stakeholder buy-in, and foster collaboration across diverse teams Excellent written and verbal communication skills, including the ability to facilitate meetings, synthesize information, and communicate effectively with stakeholders at different organizational levels Ability to work independently, take initiative, and support the successful execution of projects in a dynamic environment Proficiency with Microsoft Office applications and common project management or collaboration tools Preferred Experience in pharmaceutical or biotechnology Medical Affairs operations Experience supporting senior leadership through project coordination, operational planning, or chief-of-staff-style responsibilities Familiarity with Medical Affairs activities, including scientific communications, medical information, medical education, congress planning, and field medical activities Experience coordinating cross-functional initiatives involving Medical Affairs, Clinical Development, or other pharmaceutical functions Experience supporting the implementation of digital tools, technology platforms, automation, or AI-enabled solutions Experience coordinating medical conference logistics, external vendors, or cross-functional stakeholder meetings Familiarity with pharmaceutical industry compliance requirements and cross-functional collaboration Experience supporting product launch preparation or the operational development of a growing organization Project management certification or formal project management training Compensation Description (annually): Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. 【Base salary per annum】: $170,000 — $220,000 USD Benefits: For an overview of our benefits package and compensation information, please visit  " Joins us - Our Benefits ". These include f lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health. Equal opportunities: Reasonable accommodation We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know. UK applicants We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability. US applicants Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law. Sponsorship : Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying. Data Privacy: All data is confidential and protected by all legal and data privacy requirements, please see our recruitment Privacy Notice to learn more about how we process personal data.

Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Every change to Anthropic's software has to reach production somehow: new code, runtime configuration, feature flags, infrastructure changes. Our team builds the systems those changes travel through. Our mission is to give every team at Anthropic a fast, safe, and predictable path from change to production. We sit within Anthropic's Infrastructure organization and own pipelines, staged rollouts, health-gated promotion, and rollback, along with runtime configuration, feature flags, and the systems that deliver code and artifacts to machines across a very large fleet. You'll own a meaningful part of this end to end, from design through operating it in production. If you want your work to shape how fast and how safely Anthropic ships, this could be a great fit. Key responsibilities Set technical direction for major parts of the deployment platform and own them end to end: design, implementation, and operations Build rollout safety into the platform, including progressive delivery, health-gated promotion, automatic pause and rollback, and deploy controls that teams manage themselves Design APIs and abstractions that work equally well for engineers and for AI agents Extend the platform to new workload types and runtimes, from Kubernetes to serverless and edge platforms Build and operate runtime configuration and feature flag systems with validation, gradual rollout, and fast rollback Build infrastructure-as-code workflows that many teams rely on for safe, routine changes Scale artifact distribution so code and configuration reach machines quickly and efficiently Partner with Security so that the path to production is secure by default, with verifiable builds, least-privilege access, and auditable changes Work directly with teams across Anthropic to understand their deployment needs and bring their workloads onto the platform Take part in on-call and incident response, and turn what you learn into guardrails that prevent the same problem from recurring Minimum qualifications Proficiency in at least one backend or systems programming language, such as Rust, Go, C++, or Java Experience leading the design, building, and operation of distributed systems or infrastructure in production, including technical direction across teams Experience with cloud infrastructure and containerized workloads, such as Kubernetes on AWS or GCP Strong written and verbal communication skills Preferred qualifications Experience building deployment, release, or change management systems at large scale Experience with production on-call and incident response Experience with Rust in production Experience with progressive delivery and GitOps tooling, such as Argo CD or Argo Rollouts Deep knowledge of Kubernetes, including controllers and operators Experience with Terraform or other infrastructure-as-code systems at scale, including state management and locking Experience building feature flag, experimentation, or dynamic configuration systems Experience with artifact or package distribution, such as OCI registries, Nix, or content-addressed storage Experience with software supply chain security, such as signed build provenance Experience building high-throughput workflow engines or control planes backed by relational databases Experience building internal developer platforms and leading adoption across many teams Experience using AI agents in your own engineering work, or building systems that agents operate Representative projects Build operator controls for progressive rollouts, including pause and resume that preserve rollout state Design a deployment engine built on fine-grained targets and their dependencies, so each change rolls out exactly where it needs to Build cluster-health-aware rollouts that steer around unhealthy clusters Add a new workload type to the platform, including its rollout, verification, and rollback behavior Design a deployment control plane that handles sharp bursts of agent-driven traffic Design a distribution system that delivers configuration and artifacts to every machine in the fleet as demand grows The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: New York, NY, United States About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. As an Engineering Manager, Client Services at Fanatics Betting & Gaming (FBG), you’ll lead engineers within the Sportsbook Client team—an innovative, culturally driven group powering the rapidly growing Fanatics Sportsbook app. The team owns the core customer experience, from showcasing markets, events, and player statistics to rendering highly dynamic, real-time data. Together, we build features that elevate performance, usability, and engagement, driving customer loyalty through an exceptional user experience. You are expected to partner with product and design leadership to shape strategy, optimize engineering processes, remove blockers, and foster a culture of accountability, continuous improvement, and technical excellence. You play a key role in growing engineering talent, driving delivery rigor, and ensuring your team consistently executes against business commitments. We embrace principles of data-driven development, operational excellence, and continuous process optimization to deliver a stable, scalable platform. Central to our strategy is Kotlin, and Kotlin Multiplatform, which empowers us to deliver high-quality features quickly and consistently across multiple ecosystems. By focusing on object-oriented design, modern coding practices, open-source frameworks, and third-party platform integrations, we continuously innovate and deliver at speed in this exciting and fast-moving market. Responsibilities Hire, retain, and develop strong engineers, providing regular actionable feedback, coaching, and clear career growth plans. Lead team execution and delivery planning, ensuring clear ownership, proactive risk management, and consistent velocity against business commitments. Partner closely with product, design, and technical leadership to prioritize work, align team roadmaps with business strategy, and balance feature delivery with technical debt. Establish team norms, rituals, and operational rhythms that support high performance, psychological safety, continuous learning, and effective cross-team collaboration. Guide architectural decisions and technical quality standards on the team, acting as a technical soundboard and player-coach without needing to be the primary author of design specs or code. Drive operational health, system reliability, and observability for team-owned services and client applications, including participating in incident escalation management and post-incident reviews. Optimize sprint planning, grooming, story pointing, and retrospectives to scale practices and improve delivery metrics across client engineering initiatives. Guide teams in operational best practices, actively raising the bar for observability, reliability, and system resilience. Design, stress-test, and refine systems for maintainability. Improve the team's processes and response rhythms for handling high-pressure situations, scope changes, or production incidents, fostering an environment of composure and continuous learning. Develop, test, document, and deploy high quality software into production. Develop a fundamental understanding of our industry, product, feature set and roadmap. Work closely with our product team, design, and other internal stakeholders to make technology decisions that grow and improve our products. Participate in an on-call rotation to address urgent issues outside business hours and contribute to app enhancements and operational efficiency (OE) by troubleshooting and resolving application-related problems. Escalate when tasks or projects hit roadblocks. Be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team-building activities. Experience and Skills 7+ years of software engineering experience with 2+ years of direct engineering management or technical leadership experience managing software engineers. Demonstrated experience hiring, mentoring, and growing engineering talent, building high-performing, inclusive teams. Strong technical foundation in mobile or client-service systems, with sufficient architectural depth to evaluate designs, guide trade-offs, and support engineering best practices. Proven track record of managing delivery plans, unblocking engineers, and driving operational rigor and quality in an Agile/Scrum environment. Team-first mentality, with a willingness to do what it takes to get the job done and a desire to strive for better. Able to effectively communicate complex technical subjects to a variety of audiences (engineers, technical leaders, marketing and operations teams, non-technical functional leaders). Familiar with Agile software product delivery and SCRUM methodology. Thrives in a high-growth environment where priorities evolve regularly and decisions are made quickly. Able to effectively work cross-functionally within an enterprise environment. A Bachelor’s degree, or professional certification, or a combination of education and experience Preferred Qualifications Experience designing and building backend services using Spring Boot or similar Java frameworks Experience working in large-scale distributed systems and event-driven architectures Exposure to cloud infrastructure (e.g., AWS, GCP), CI/CD pipelines, and observability tools Familiarity with functional programming paradigms and actor-based concurrency frameworks like Apache Pekko (or Akka). If you possess some of these qualifications but not all of them, we still encourage you to apply! Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $144,400 — $237,500 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: Unitedstates At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats - including unstructured data - in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job Summary: Prepare accurate, timely responses to customer security, privacy, compliance, and AI governance questionnaires and inquiries. Coordinate with internal subject matter experts to validate responses and gather supporting documentation. Maintain reusable questionnaire responses and customer-facing compliance materials to improve consistency, accuracy, and turnaround time. Respond to ad-hoc customer requests for audit reports, certifications, policies, and control evidence. Escalate complex or high-risk inquiries appropriately and track trends to identify gaps in documentation or controls. Execute third-party risk assessments across the vendor lifecycle (intake, due diligence, onboarding, periodic review, offboarding). Maintain the vendor inventory and risk tiering. Support vendor risk management by conducting security and privacy assessments, reviewing vendor documentation, identifying potential risks, and tracking remediation activities with business owners. Maintain vendor assessment records and coordinate initial reviews, periodic reassessments, and follow-up activities in accordance with applicable policies and procedures. Support GDPR-related requests by gathering relevant information, maintaining request records, tracking deadlines, and coordinating responses with Legal, Privacy, and other stakeholders. Develop and maintain working knowledge of SAP’s internal privacy, vendor management, policy management, and related governance processes. Help the GRC team navigate applicable requirements, identify process owners, and coordinate required submissions and approvals. Support additional GRC activities based on team priorities, including audit preparation, evidence collection, policy reviews, risk assessments, compliance training, access reviews, and issue tracking. Maintain organized, accurate documentation; communicate progress and blockers; and identify opportunities to simplify and improve GRC processes. Communicate clearly and professionally with customers, vendors, and internal stakeholders at all levels, translating technical and regulatory requirements into plain, accurate language. Support the team where needed, including but not limited to: risk register maintenance, compliance monitoring, security awareness and training tracking, issue management, and GRC tooling administration. Skills You Must Have: Bachelor’s degree in information systems, cybersecurity, business, accounting, or a related field, or equivalent practical experience. At least two years of relevant experience in governance, risk, and compliance; information security; privacy; audit; or third-party risk management. Experience preparing customer security or compliance questionnaire responses and reviewing vendor security and privacy documentation. Working knowledge of common security and compliance frameworks and familiarity with GDPR concepts and privacy request workflows. Experience working in or supporting a cloud, enterprise software, or Software-as-a-Service (SaaS) environment, with an understanding of shared security responsibilities. Strong written and verbal communication skills, including the ability to translate technical information into clear, accurate responses for customers and internal stakeholders. Strong attention to detail, sound judgment, and the ability to manage multiple requests, meet deadlines, and follow through on outstanding items. Ability to collaborate across Security, Legal, Privacy, Product, Engineering, Sales, Procurement, and other business functions. Proficiency with documentation tools, and ticketing or workflow systems, along with the ability to learn new tools and internal processes. Skills That Are Nice to Have Prior experience within SAP or familiarity with SAP’s internal privacy, vendor management, policy management, and compliance processes. Familiarity with Master Data Management (MDM) platforms and the security and privacy considerations associated with managing enterprise data. Experience with trust centers, questionnaire management tools, Jira, ServiceNow, or Confluence. Experience supporting audits or assessments involving SOC 1, SOC 2, ISO 27001, HITRUST CSF, or privacy frameworks. Familiarity with AI governance, AI risk assessments, or customer AI questionnaires. Relevant certifications, such as CISA, CRISC, Security+, CIPP, CIPM, or equivalent credentials. Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Machine Learning Engineer, Customer Memory. About the job This position is needed to build and scale the pipelines that turn raw conversation data into structured, searchable customer memory, and the evaluation systems that keep that memory accurate as the product evolves. You'll join the Conversation Memory team, which builds the memory layer behind Twilio's Conversational AI platform: the systems that extract what matters from millions of conversations, resolve it to the right customer, and retrieve it in milliseconds when an agent needs it. Memory that is wrong, stale, or crossed between customers is worse than no memory at all, so quality measurement is a first-class part of the work. Responsibilities In this role, you’ll: Build the extraction pipeline that turns raw data into structured memory, tuning the LLM prompts and schemas that decide what an AI agent remembers about a customer and what it forgets. Own the retrieval path that answers "what do we know about this person?" in milliseconds, working with embeddings, vector search, and ranking Contribute to the eval systems that tell us whether memory is actually getting better, turning a fuzzy question of quality into benchmarks and regression gates that run before every change ships. Diagnose production issues across the ingestion, extraction, and indexing path using logs, metrics, and traces. Partner with Product and ML teams to translate customer problems into system changes and evaluation criteria. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Experience building backend services, and a demonstrated ability to pick up new languages, frameworks, and tools as the problem demands. A curious approach to service management: ability to investigate how systems actually behave in production, and desire to continuously learn how to operate them with rigor and accountability. Experience building or working with evaluation/quality-measurement systems, such as regression detection or quality metrics, or the desire to learn. Solid grounding in observability practices: structured logging, metrics, and using them to debug distributed systems in production. Fluency with AI-assisted dev tools (e.g. agents for code generation, review, debugging), applied with deliberate direction and critical thinking. Desired: Experience with Go and/or Python. Experience with event-streaming systems (e.g. Kafka). Experience building LLM-backed products. Practical experience applying ML, e.g. building, evaluating, or productionizing models. Location This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $128,560 - $160,700 Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000 - $170,000. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until November 13, 2026 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote - Americas, Europe Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Your Role: We’re looking for a Senior Software Engineer to design and ship autonomous execution for agents acting on Alpaca accounts. The same platform has to serve external algorithmic traders, partners building products on Alpaca, operators, and partners who embed Alpaca so their end users’ agents can act. You will design and ship account-level policy and the checks on the path in front of our trading and risk systems. You will work with the engineers who own our MCP servers, tools, and skills, and with the team that owns authentication and authorization. You will help Product, Compliance, and Risk shape the control model, and you will ship the implementation. This is a hands-on role. You will not manage people directly. You will lead through architecture, code, design reviews, and mentorship, and you will ship the first version yourself. You will partner with Product, Compliance, Risk, and the team that owns identity and authorization to define the control model. Broker risk controls stay with the teams that own them. Things You Get To Do: Lead the application architecture for safe agent execution, from the tool call through to our trading systems. Design and build the account-level policy and guardrails for external agent actions. Own the services that evaluate those rules on the path into our trading systems. Define how agent-initiated trading actions behave, with the engineers who own our tools and skills. Keep Alpaca’s execution model current with the MCP protocol and with connector, plugin, and skill standards, and translate what changes into account policy, guardrails, and trading actions. Partner with Product, Compliance, Risk, and the identity platform to define the control model and ship it. Own production reliability for the policy and guardrail services. Review designs across teams and guide the technical decisions where agent actions meet brokerage systems. Mentor engineers and raise the quality of design and implementation in this area. Who You Are (Must-Haves): 5+ years of software engineering experience, building and operating production backend systems. Evidence of scope and ownership matters more than a strict year count. Shipped autonomous execution: software that took actions under an explicit policy without a person approving each action, and that rejected or stopped actions outside that policy. Designed and implemented account-level policy in an application: durable rules for what a caller may do, enforced on the action path, with an audit of the decision. Enough MCP architecture to work with stateless and stateful behavior, and experience building to MCP, or to connector, plugin, or skill standards, as they have changed in production. Able to define, with Product, Compliance, and Risk, which account rules allow an unattended action. Proficiency in Python or TypeScript, and a willingness to work primarily in Go. Strong architectural judgment, with a record of shipping while requirements are still being defined. Clear communication with engineers, product, compliance, and risk partners. Who You Might Be (Nice-to-Haves): Experience with agent identity and authorization, such as OAuth, tokens, scopes, and delegated access, and comfort partnering with the team that owns that platform. Experience shipping developer-facing tools, SDKs, or MCP servers. Experience building agents with a framework such as LangChain. Experience or understanding of financial markets. Experience working at a startup. Experience working remotely. How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy

Location: Budapest, Hungary About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the role We're looking for a Team Lead to oversee our People Associates in Budapest and Timișoara. You'll manage day-to-day HR operations, drive service quality, and help scale our Tier 1 HR function as Wolt expands globally. What you'll do Team leadership Lead and mentor a team of ~10 People Associates Set goals, monitor performance, and run regular evaluations Ensure the team follows company policies and procedures HR service delivery Oversee handling of HR inquiries from employees across multiple countries Act as the first escalation point for complex issues and ensure timely resolution Knowledge transfer & launches Partner with Tier 2 HR and the business to transition processes into Tier 1 Own process documentation and knowledge transfer milestones Ensure coverage is in place for all country deliverables O perational excellence Improve HR processes and systems for efficiency and accuracy Drive adoption of manager and employee self-service tools Support Workday onboarding and data accuracy Collaborate with Payroll to ensure timely, accurate salary payments Team development & continuous improvement Create development opportunities that grow the team's skills Identify process gaps and implement improvements based on team and employee feedback What we're looking for Based in Hungary, able to work from the Budapest office 3+ days/week Curiosity about AI and automation in HR service delivery, with a track record of using new tools to improve efficiency and accuracy Fluent English (written and spoken) Bachelor's degree in HR, Business Administration, or related field Proven people management experience with a focus on team development Background in employee lifecycle processes and HR service delivery Familiarity with HR metrics and ERP systems; Workday experience is a plus Strong communication and stakeholder management skills Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Berlin Workplace: Hybrid At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business. We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience.   ABOUT THE ROLE: Germany's private pension system is being rebuilt from the ground up. From 1 January 2027, the Altersvorsorgedepot (AVD) replaces the Riester-Rente as the country's state-subsidised private pension and Upvest is building the operational infrastructure that lets fintechs and banks offer it to millions of savers. Join us as a Working Student in Client Experience and you'll be there before Day 1: helping design the processes, then running them once they go live. This is a rare chance to see a regulated financial product being built from a blank page, rather than inheriting one that already works.   WHAT YOU’LL DO: - Support our clients: Our partners' support teams field questions from their end-users about subsidies, transfers and payouts. You'll help prepare clear, accurate answers and learn to translate dense regulation into language a customer can act on. - Support day-to-day AVD operations: Help run the core processes that keep the product working, e.g. contract registration with the ZfA (Zentrale Zulagenstelle für Altersvermögen), contribution management, the annual bonus application (AZ01), and payment reconciliation. You'll learn how a state-subsidised pension product actually functions behind the interface. - Help build the playbooks: As we prepare for launch, we're writing the processes from scratch. You'll help document workflows, build step-by-step guides and error catalogues, and keep them current as the rules and our systems evolve; the foundations the team will scale on. - Support error handling and reconciliation: Work through recurring error cases from the ZfA, check that payments and records match, and help spot the patterns behind repeat issues so they can be fixed at the root rather than one at a time. - Spot what should be better: You'll see every manual workaround first-hand. We want your view on what's slow, error-prone, or worth automating; and you'll have the room to say so.   WHAT YOU BRING: - Fluent German communication skills (B2/C1), along with comfortable working proficiency in English This one is a hard requirement rather than a nice-to-have: the regulation, the correspondence with the ZfA, and most of the documentation you'll work with day to day are all in German. - You're structured and genuinely precise. In this role, small details carry real consequences for someone's pension, and you're the kind of person who notices when a number doesn't add up. - You're curious about rules rather than put off by them. You're willing to read the actual regulation to understand why a process works the way it does. - You're comfortable with ambiguity. The product is brand new, so some answers don't exist yet; you'll ask good questions instead of waiting for perfect instructions. - You're confident with spreadsheets and AI tooling. Any prior exposure to financial services, operations or a regulated environment is a bonus, but not required. - You're available for a minimum of 6 months and based in Berlin.   HOW WE UPVEST IN YOU: - Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits. - Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements. - Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem for our female Upvengers, or UpVergent supporting neurodivergent Upvengers and allies.   OUR VALUES: - Make it easy for others. We simplify the complex and act with the best intentions. - Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection. - Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together. - Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others. Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Location: Mexico City, Mexico Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Supervisor, Billing Operations. About the job We are seeking an experienced Billing Supervisor to support end-to-end order processing, invoicing, and post-billing communications for sales teams and customers. In this role, you will work closely with Deal Operations, Revenue Accounting, Collections and Sales to ensure smooth contract execution and issue resolution. You will directly lead and support an operational team based in Mexico while collaborating cross-functionally with global counterparts across the United States, Ireland, and India. Responsibilities In this role, you’ll: Lead and supervise an international team of analysts and senior analysts handling post-billing communications, invoice portal processing, and issue remediation. Oversee daily order management, billing, and communications to ensure timely invoicing, precise contract provisioning, and rapid issue remediation while holding the team accountable to key SLAs. Serve as an escalation point for billing, collections, and order management inquiries, delivering timely resolutions for both internal stakeholders and external customers. Review and validate customer contracts across multiple internal systems to maintain data integrity and accurate financial reporting. Execute and own SOX-compliant month-end reconciliations for billing and provisioning, ensuring full data completeness and accuracy. Coordinate and fulfill audit deliverables for internal/external auditors and tax consultants during quarterly and annual reviews. Drive continuous operational improvements, participate in system enhancement initiatives, and lead new process implementations. Onboard, train, and mentor team members to maintain high operational standards across the team. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 5+ years experience in a billing operations role Experience with Salesforce Experience with supporting team members from a supervisory standpoint Excellent communication skills for internal and external stakeholders Proficiency in Excel Strong attention to detail Ability to prioritize and multitask throughout high volume order processing Ability to identify, analyze, and resolve issues independently Collaborative working style and experience working cross-functionally Ability to support flexible timezone meetings periodically Excellent written, and verbal communication skills in English Desired: Experience working in the SaaS/technology industry Experience working with an international team Knowledge of and experience with SOX controls Experience with Zuora Location This role will be remote, and based in Mexico City, Mexico. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Göppingen, Germany; Stuttgart, Germany Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities We are seeking a highly skilled and technically grounded Product Owner (all genders) to join our TeamViewer Client unit. You will take ownership of the product development for Linux and, in a next step, macOS, driving the product direction and priorities for our Remote Connectivity Product Line (TeamViewer Remote and Tensor) on those platforms." Act as a Product Owner (all genders) within an agile Scrum team, closely collaborating within the Product Management and Development teams to lead product initiatives from planning to release and enablement of field teams Lead the agile product development process, collaborate with various departments including Software Development, UX, Marketing, and Sales to ensure the successful launch of new features Serve as a bridge between customers and the development team, converting customer needs and pain-points into clear product requirements Plan and track support for new Linux distribution and macOS versions along their release cycles, including organizing beta testing and timely deprecation of outdated versions Ensure a shared understanding of product goals and platform-specific constraints with the development team, translating Linux and macOS specifics into well-defined user stories with clear acceptance criteria per platform Coordinate Linux- and macOS-specific development requirements with the development team to ensure platform compatibility Requirements A university degree in a technology or business-related field or comparable qualification Proven expertise in software development environments with a strong emphasis on desktop technologies, and a solid understanding of operating system specifics, including familiarity with Linux and macOS concepts such as distributions, package management, display servers, system permissions and security models Ability to translate complex technical requirements into clear product features and user stories. Hands-on mentality and curiosity for operating systems, including willingness to install, test and explore builds on different Linux distributions and macOS versions yourself Very good communication skills are essential, including the ability to discuss platform-specific technical requirements clearly with the development team and align stakeholders Fluency in English required; additional languages are a plus What we offer Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews Premiums for the private pension plan ( BAV ) up to the maximum amount are topped up by TeamViewer Public transport friendly offices Option to lease an e-bike (Germany only) Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Hybrid and Flexible work time Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: London, UK About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Anthropic Residency is our paid, fixed-term research program, with placements lasting between six weeks and six months. We are looking for people who have led ambitious work in a variety of technical fields and want to transition to full-time work focused on making sure AI systems are safe and beneficial for all of humanity. If you are a professor in a quantitative discipline, a technical founder or a staff-level engineer and want to transition to work on transformative AI, we want to hear from you. Background in machine learning is not required. What to expect A concrete, scoped project matched to your background, with direct mentorship from Anthropic researchers Access to Claude models and GPU compute Connection to the broader AI safety and security research community Interview process The interview process will include an initial application, recruiter screen, technical assessment, research discussion and a reference check. Applications for this round close on November 22, 2026 (11:59 PM PT). We expect to make offers in January 2027. You may be a good fit if you Are motivated by making sure AI is safe and beneficial for society as a whole Are excited to transition into working on empirical AI research full-time Have led ambitious work in a variety of technical fields (professor in a quantitative discipline, a technical founder or a staff-level engineer) Thrive in fast-paced, collaborative environments Can implement ideas quickly and communicate clearly Strong candidates may also Have experience authoring research papers in machine learning, NLP, or AI safety Have experience with LLMs, reinforcement learning or Kubernetes clusters and complex shared codebases Mentors and research areas Potential Anthropic mentors include: Sara Price : leads the Alignment Training team; background in data science Ethan Perez : leads the Alignment Science team; background in machine learning Evan Hubinger : leads the Alignment Stress-Testing team; formerly at The Machine Intelligence Research Institute (MIRI) Samuel Marks : leads the Scalable Oversight team; background in mathematics Elana Simon : researches the interpretability of language models and biological models; background in biomedical informatics Belinda Li : researches how language models represent the world, users, and themselves; background in natural language processing (PhD, MIT) Jack Lindsey : leads the Model Psychology team; background in theoretical neuroscience Nicholas Carlini : researches adversarial machine learning and AI security; previously at DeepMind and Google Brain Jascha Sohl-Dickstein : works at the intersection of safety and pretraining; background in physics and neuroscience, formerly Principal Scientist at Google Brain Residents will work on empirical research questions in collaboration with Anthropic's research teams. Areas we are particularly interested in include: AI safety & alignment Scalable Oversight: Developing techniques to keep highly capable models helpful and honest, even as they surpass human-level intelligence in various domains. Adversarial Robustness and AI Control: Creating methods to ensure advanced AI systems remain safe and harmless in unfamiliar or adversarial scenarios. Model Organisms: Creating model organisms of misalignment to improve our empirical understanding of how alignment failures might arise. Model Internals and Interpretability: Advancing our understanding of the internal workings of large language models to enable more targeted interventions and safety measures. Safeguards Research: Developing robust defenses against adversarial attacks, comprehensive evaluation frameworks for model safety, and automated systems to detect and mitigate potential risks before deployment. AI Welfare: Improving our understanding of potential AI welfare and developing related evaluations and mitigations. AI security & frontier red-teaming Stress-testing frontier models to understand the full extent of their current capabilities in fields such as cybersecurity, robotics or cryptography. ML systems & reinforcement learning Improving how frontier models are trained and building the infrastructure behind that research, from model architecture, optimizers and training data to accelerator simulators, hardware backends and RL environment pipelines. For a fuller picture of the questions we care about, see our Recommendations for Technical AI Safety Research Directions and recent publications from our Alignment , Interpretability and Frontier Red teams. Logistics Duration: Placements are six weeks, three months or six months, depending on team fit and candidate preferences. Other lengths between three and six months are possible by exception. Location: This application is for a remote UK position, with the option to work from our London office. However, we prefer that Residents work from our San Francisco office, where most of our research staff is based, but remote participation is possible, especially for shorter placements. Most full-time research roles at Anthropic require relocation to San Francisco. Remote participants need to be based in a country where Anthropic can hire. Commitment: Full-time role for the duration of the residency. Compensation: £265,000 to £375,000/year pro-rated for the duration of the residency + benefits Visa sponsorship: We sponsor visas for placements of three months or longer. For six-week placements we encourage remote participation from a country where Anthropic can hire. Applicants may also be considered for the Anthropic Fellows Program . The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: £265,000 — £375,000 GBP Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Anthropic Residency is our paid, fixed-term research program, with placements lasting between six weeks and six months. We are looking for people who have led ambitious work in a variety of technical fields and want to transition to full-time work focused on making sure AI systems are safe and beneficial for all of humanity. If you are a professor in a quantitative discipline, a technical founder or a staff-level engineer and want to transition to work on transformative AI, we want to hear from you. Background in machine learning is not required. What to expect A concrete, scoped project matched to your background, with direct mentorship from Anthropic researchers Access to Claude models and GPU compute Connection to the broader AI safety and security research community Interview process The interview process will include an initial application, recruiter screen, technical assessment, research discussion and a reference check. Applications for this round close on November 22, 2026 (11:59 PM PT). We expect to make offers in January 2027. You may be a good fit if you Are motivated by making sure AI is safe and beneficial for society as a whole Are excited to transition into working on empirical AI research full-time Have led ambitious work in a variety of technical fields (professor in a quantitative discipline, a technical founder or a staff-level engineer) Thrive in fast-paced, collaborative environments Can implement ideas quickly and communicate clearly Strong candidates may also Have experience authoring research papers in machine learning, NLP, or AI safety Have experience with LLMs, reinforcement learning or Kubernetes clusters and complex shared codebases Mentors and research areas Potential Anthropic mentors include: Sara Price : leads the Alignment Training team; background in data science Ethan Perez : leads the Alignment Science team; background in machine learning Evan Hubinger : leads the Alignment Stress-Testing team; formerly at The Machine Intelligence Research Institute (MIRI) Samuel Marks : leads the Scalable Oversight team; background in mathematics Elana Simon : researches the interpretability of language models and biological models; background in biomedical informatics Belinda Li : researches how language models represent the world, users, and themselves; background in natural language processing (PhD, MIT) Jack Lindsey : leads the Model Psychology team; background in theoretical neuroscience Nicholas Carlini : researches adversarial machine learning and AI security; previously at DeepMind and Google Brain Jascha Sohl-Dickstein : works at the intersection of safety and pretraining; background in physics and neuroscience, formerly Principal Scientist at Google Brain Residents will work on empirical research questions in collaboration with Anthropic's research teams. Areas we are particularly interested in include: AI safety & alignment Scalable Oversight: Developing techniques to keep highly capable models helpful and honest, even as they surpass human-level intelligence in various domains. Adversarial Robustness and AI Control: Creating methods to ensure advanced AI systems remain safe and harmless in unfamiliar or adversarial scenarios. Model Organisms: Creating model organisms of misalignment to improve our empirical understanding of how alignment failures might arise. Model Internals and Interpretability: Advancing our understanding of the internal workings of large language models to enable more targeted interventions and safety measures. Safeguards Research: Developing robust defenses against adversarial attacks, comprehensive evaluation frameworks for model safety, and automated systems to detect and mitigate potential risks before deployment. AI Welfare: Improving our understanding of potential AI welfare and developing related evaluations and mitigations. AI security & frontier red-teaming Stress-testing frontier models to understand the full extent of their current capabilities in fields such as cybersecurity, robotics or cryptography. ML systems & reinforcement learning Improving how frontier models are trained and building the infrastructure behind that research, from model architecture, optimizers and training data to accelerator simulators, hardware backends and RL environment pipelines. For a fuller picture of the questions we care about, see our Recommendations for Technical AI Safety Research Directions and recent publications from our Alignment , Interpretability and Frontier Red teams. Logistics Duration: Placements are six weeks, three months or six months, depending on team fit and candidate preferences. Other lengths between three and six months are possible by exception. Location: We prefer that Residents work from our San Francisco office, where most of our research staff is based, but remote participation is possible, especially for shorter placements. Most full-time research roles at Anthropic require relocation to San Francisco. Remote participants need to be based in a country where Anthropic can hire. Commitment: Full-time role for the duration of the residency. Compensation: $350,000 to $500,000/year pro-rated for the duration of the residency + benefits Visa sponsorship: We sponsor visas for placements of three months or longer. For six-week placements we encourage remote participation from a country where Anthropic can hire. Applicants may also be considered for the Anthropic Fellows Program . The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $350,000 — $500,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote - USA Workplace: Remote SOLUTIONS ARCHITECT Our Solutions Architecture team connects business priorities with practical technical solutions, helping customers understand how Chainalysis can support their most important objectives. In this role, you will provide technical leadership throughout the customer journey. You will turn complex requirements into clear recommendations, help customers envision how our products fit into their operating environment, and guide them toward measurable business outcomes. As a Solutions Architect, you'll develop a deep understanding of Chainalysis solutions and the problems our customers are trying to solve. You'll explain complex concepts in a clear, compelling way to technical practitioners, business leaders, and executive stakeholders. You'll also build practical, customer-specific solutions that support deployment, integration, adoption, and long-term value. In this role, you'll: - Serve as a core member of the account team, partnering closely with Sales, Services, Customer Success, Product, and Engineering. - Take ownership of customer outcomes across the full lifecycle, from initial discovery and solution design through investigation support, compliance program delivery, deployment, enablement, adoption, and expansion. - Lead discovery conversations that uncover customer objectives, operational pain points, use cases, technical constraints, and success criteria. - Translate business and operational needs into clear technical requirements, solution designs, and implementation paths. - Articulate Chainalysis capabilities in a way that is relevant to each customer's compliance, risk, fraud, investigations, or security environment. - Create tailored demonstrations, proof-of-value experiences, and technical narratives that show how Chainalysis can address customer priorities. - Conduct blockchain investigations, deliver compliance and regulatory guidance, and build technical solutions such as notebooks, dashboards, automation workflows, data integrations, reference architectures, and agentic workflows. - Develop AI-assisted workflows that accelerate and automate investigations, analysis, and customer processes, adapted to each customer's operating model, data, controls, and risk framework. - Design automation that fits into existing compliance, risk, fraud, investigations, or security operations rather than requiring customers to redesign how they work. - Help customers access and operationalize Chainalysis data through APIs, integrations, and fit-for-purpose technical patterns. - Provide guidance on solution architecture, API implementation, workflow design, data movement, and integration considerations. - Drive platform adoption by connecting customer workflows to Chainalysis capabilities and identifying new use cases. - Identify creative, responsible approaches to difficult customer problems, while balancing speed, scalability, security, maintainability, and measurable impact. - Build trust through sound technical judgment, clear communication, reliable execution, and a strong understanding of the customer's business. - Assemble the technical evidence base, including outcome data, consumption metrics, adoption analysis, and expansion signals, that supports quarterly impact reporting and renewal conversations. - Build customer capability and self-sufficiency rather than creating ongoing dependence on the Solutions Architecture team. - Own the feedback loop between customers and Product/Engineering, translating field insights and feature requirements into product improvements and bringing those improvements back to customers. - Act as a trusted advisor to customers, meeting them at their current level of crypto-maturity and partnering with them to advance their understanding, processes, and outcomes. - Represent Chainalysis at customer meetings, industry events, and conferences. - Contribute to the wider Solutions Architecture team through reusable assets, knowledge sharing, internal initiatives, and better ways of working. We're looking for candidates who have: - Several years of experience in one or more relevant areas, such as financial services, compliance, investigations, fraud, cybersecurity, digital assets, transaction monitoring, sales engineering, solutions architecture, or enterprise product management. - Experience making complex technical or operational concepts understandable to different audiences. - Strong storytelling, presentation, and written communication skills, with the ability to engage both technical teams and executive stakeholders. - A creative, structured, and investigative approach to solving challenging customer problems. - Comfort working with technical tools and learning new technologies quickly. Experience with Python or another programming language, SQL, data analysis, notebooks, workflow automation, APIs, integrations, or AI tools is valuable. - The curiosity and initiative to develop technical depth over time; you do not need to arrive with a complete technical stack, but you should enjoy investigating how things work and building the skills to solve new problems. - The ability to operate effectively when requirements are ambiguous, information is incomplete, or the best path forward has not yet been defined. - A collaborative, generous approach to working with others, including a willingness to share knowledge, seek input, and improve team practices. - A demonstrated focus on measurable customer outcomes, not simply technical activity or product usage. - An interest in blockchain and a desire to keep building your understanding of the technology, the market, and the customers we serve. Total Compensation: • Base Salary Range: $160,000-$185,000 • Offers Commission: 75/25 OTE • Offers Equity AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: Lisbon Workplace: onsite About Spin.AI Spin.AI is a SaaS security company headquartered in Palo Alto, CA, protecting organizations against SaaS ransomware, data loss, data leaks, risky third-party apps, and compliance gaps across their mission-critical SaaS applications. SpinOne is an all-in-one SaaS security platform that brings together backup and disaster recovery, ransomware detection and response, data loss prevention (DLP), and SaaS security posture management (SSPM) for Google Workspace, Microsoft 365, Salesforce, and Slack. With the acquisitions of Revyz (backup and recovery for Atlassian Jira and Confluence) and DoControl (SaaS data loss prevention), Spin.AI continues to expand its coverage of the SaaS stack. More than 1,500 organizations worldwide trust Spin.AI to protect their data. Learn more here . Position Summary: We are looking for an experienced, technically strong, customer-obsessed Customer Support Engineer to support our European customers. You will be the first technical point of contact for IT administrators, security teams, and MSP partners, helping them get the most out of the Spin.AI platform—from onboarding and configuration to troubleshooting backups, restores, security alerts, and integrations. This is a hands-on role for someone who enjoys solving complex problems, explaining technical concepts clearly, and building trust with customers. You will work closely with our Engineering, Product, Customer Success, and Sales teams, and your feedback will directly shape the product and our knowledge base. This role is based in our Lisbon, Portugal office. You will work from the office during the week, and weekend work is done remotely. Hours follow European business hours, with some overlap with our US-based teams. What You Will Do: Provide technical support to customers and partners via email, chat, and video calls, meeting response and resolution SLAs. Research, diagnose, and resolve issues across Spin.AI products, including backup and restore, ransomware protection, DLP, SSPM/app risk assessment. Troubleshoot integrations with Google Workspace, Microsoft 365, Salesforce, Slack, including admin consoles, OAuth/API permissions, and service accounts. Guide new customers through onboarding, setup, and best-practice configuration. Reproduce issues, gather logs and evidence, and escalate to Engineering with clear, well-documented tickets; follow through until resolution. Manage and document cases accurately in our ticketing system (Jira Service Management), ensuring proper recording and closure of all issues. Write and maintain knowledge base articles, FAQs, and internal tech notes. Act as the voice of the customer—share recurring issues, feature requests, and product feedback with Product and Engineering. Partner with Customer Success and Account Management on adoption, renewals, and at-risk accounts, and flag expansion opportunities you spot in customer conversations. Prepare timely reports on support trends and contribute ideas to improve support processes and tooling, including AI-assisted support. What You Bring: 4+ years of experience in technical support, IT support, or a customer-facing engineering role, ideally at a B2B SaaS company, with a track record of owning complex technical escalations from start to finish. Hands-on administration experience with Google Workspace and/or Microsoft 365 (Entra ID, Exchange Online, SharePoint, OneDrive, Teams). Working understanding of SaaS and cloud concepts such as APIs, OAuth, SSO/SAML, user and permission models, and data retention. Strong troubleshooting and problem-solving skills, with the ability to work through ambiguous issues methodically. Excellent written and spoken English (C1 or higher) and the ability to explain technical topics to both technical and non-technical audiences. Excellent client-facing skills, empathy, and a sense of ownership for the customer outcome. Self-motivated and organized, able to work independently, both in the office and remotely on weekends, and prioritize multiple issues in a fast-paced setting. Curiosity and willingness to learn the platform deeply in order to deliver fast, effective support. Based in Lisbon, Portugal, or willing to relocate, and eligible to work in Portugal. Nice to Have: Experience with Salesforce, Slack, or Jira. Background in cybersecurity, data protection, backup/recovery, or DLP. Certifications such as Google Workspace Administrator or Microsoft 365 Administrator. Scripting or technical tooling skills (e.g., PowerShell, Python, REST API tools like Postman). Experience with Jira Service Management, Planhat, or similar support and CS tools. Additional European languages (e.g., German, French, Spanish, Italian). Experience supporting MSPs or channel partners Room to Grow: We invest in our people and want this role to be a launchpad. Depending on your strengths and interests, there is a clear path to grow into: Customer Success Manager (CSM): own a portfolio of customer relationships, drive adoption and retention, run business reviews, and work on renewals and expansions. Solutions Engineer (SE): partner with our Sales team on new business—running technical discovery, product demos, proofs of concept, and answering security questionnaires and RFPs. Your deep product knowledge and customer experience from support give you a strong foundation for either path. Benefits: A dream team of highly motivated and talented people, with ambitious goals and challenges that require strong analytical and communication skills. Competitive base salary + bonuses. Office in Lisbon, Portugal, with remote work on weekends. Medical insurance. Clear career growth paths into Customer Success or Solutions Engineering. Conferences, training, certifications, and other professional development opportunities. Team-building events. Employee Wellness Program Unlimited PTO Why Spin.AI? Inc. 5000 list for 2026! 🚀 Overall Ranking: #3,309 Industry Ranking: #107 Metro Ranking: #114 State Ranking: #463 Forbes Named Spin.AI One of America's Best Startup Employers THREE Years in a Row (2024- 2026) Work in a fast-moving, high-impact cybersecurity company recognized by Gartner, Forrester, and G2 . Collaborative, transparent culture – your ideas and experiments matter. Direct impact: your work translates into real business growth and visibility. Growth opportunities and performance-based rewards.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Make a difference. Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Enterprise Solutions Engineering team are our in-house, customer-facing product experts.  The Enterprise SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful.  We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Enterprise SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams. What You’ll Be Doing: Join as an early member of a high growth team working together to solve technical and customer problems the right way Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility Deliver product and technical presentations to potential and existing customers Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape Drive product conversations based on need and problems learned during customer interactions Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material What Makes You a Great Fit: Ideally located on the West Coast 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running. We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership We are a remote-first company so you would need to learn to work and collaborate with an international team You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products You will love solving technical challenges and thrive on bringing creative solutions to our customers You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table! You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life! Compensation & Rewards: In the United States the OTE (On-Target Earnings) compensation range for this role is $204,000 - $254,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Goodyear, United States Workplace: onsite Role type: Full-time Location: Goodyear, Arizona Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all.  Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning.  We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success.  Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide. GUS Education Arizona is a proud part of GUS. In collaboration with US partners, GUS Education Arizona is committed to delivering transformational educational opportunities in the USA. This position will support Avila University Arizona. Summary of role: The Student Services Coordinator is responsible for managing and coordinating student support services, administrative activities, and campus resources for all students at Avila University Arizona. The role holder assists with overseeing student progression and provides ongoing support and guidance to students, in addition to providing a high level of commitment to excellence and integrity in serving all key stakeholders. Key Responsibilities: Prepare a list of expected students for every intake and coordinate with the recruitment team to provide timely updates to management. Effectively plan and conduct student orientation, ensuring the orientation schedule is clearly communicated to all incoming students. Coordinate and actively participate in student residency weekends, campus activities, and other student-focused events. Provide students with guidance, resources, and support regarding housing and local accommodation options. Maintain up-to-date individual student files and follow up on incomplete documentation. Assist in the interim reviews of student records. Ensure faculty and teachers receive necessary support regarding classes, course materials, online access, schedules, and classroom resources. Provide basic technical support to students, staff and faculty as needed, troubleshooting routine issues and escalating complex problems to the appropriate technical support team. Communicate with students proactively regarding any schedule changes, policy updates, or important campus notifications. Ensure students receive efficient and professional resolutions to their inquiries, issues, or complaints. Register new students on the online Learning Management System (LMS) and verify that all students are enrolled in their required courses. Assist in preparing the list of required course books/materials, coordinate with suppliers, and manage the distribution of these resources to students. Assist in the development and drafting of the Student Handbook, ensuring program information and any policy or procedural improvements are accurately updated. Work closely with Academic Management and all department heads to continuously improve program delivery and enhance the overall student experience. Coordinate the progress test and exam schedules for each semester. Actively assist in the preparation and proctoring/invigilation of exams, and securely process, scan, and file marked assessments and student scripts. Assist with student refund inquiries and related communications from current and prospective students as required. Issue relevant documentation to students, including leave of absence requests, enrollment/attendance letters, course transcripts, and student ID cards. Upload student transcripts and academic records to required third-party portals or systems on a timely basis. Manage the daily operations of the campus student services desk and effectively address issues affecting any stakeholders. Provide basic technical support Perform other related duties as assigned. Qualifications: Undergraduate degree in a relevant discipline required. Minimum 2-3 years’ experience working in a higher education setting, ideally supporting a diverse student body including international students. Excellent communication skills, both verbal and written. Knowledge of higher education compliance standards and relevant institutional/state regulations. Acts with ethics, accountability, and integrity; demonstrates sound judgement and respect for the individual in all interactions. Proven ability to build trusting and productive relationships with students, faulty, and all key stakeholders. Excellent time-management skills and the ability to prioritize effectively in a busy campus environment. Ability to work well under pressure, adapt to changing situations, and meet tight deadlines. Work Conditions: Primary Work Environment: This position requires a primarily on-site presence at the Goodyear campus to actively support daily operations, student services, and campus events. Schedule Requirements: Occasional weekend or evening work is required to support student residency weekends, orientations, and other campus events. Physical Requirements: The role involves frequent work at a desk utilizing a computer and standard office equipment. It also requires occasional minor lifting (e.g., moving event materials, marketing collateral, or standard office supplies) and navigating the campus facility to oversee events, maintenance, and daily activities. If you feel this is the role you are looking for, please click below to apply for the role! We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search. GUS Education Arizona is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, welcoming environment for all employees and students. All employment decisions are based on qualifications, merit, and campus needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Location: Goodyear, United States Workplace: onsite Role type: Full-time Location: Goodyear, Arizona Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all.  Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning.  We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success.  Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide. GUS Education Arizona is a proud part of GUS. In collaboration with US partners, GUS Education Arizona is committed to delivering transformational educational opportunities in the USA. This position will support Avila University Arizona. Summary of role: The Student Services Coordinator is responsible for managing and coordinating student support services, administrative activities, and campus resources for all students at Avila University Arizona. The role holder assists with overseeing student progression and provides ongoing support and guidance to students, in addition to providing a high level of commitment to excellence and integrity in serving all key stakeholders. Key Responsibilities: Prepare a list of expected students for every intake and coordinate with the recruitment team to provide timely updates to management. Effectively plan and conduct student orientation, ensuring the orientation schedule is clearly communicated to all incoming students. Coordinate and actively participate in student residency weekends, campus activities, and other student-focused events. Provide students with guidance, resources, and support regarding housing and local accommodation options. Maintain up-to-date individual student files and follow up on incomplete documentation. Assist in the interim reviews of student records. Ensure faculty and teachers receive necessary support regarding classes, course materials, online access, schedules, and classroom resources. Provide basic technical support to students, staff and faculty as needed, troubleshooting routine issues and escalating complex problems to the appropriate technical support team. Communicate with students proactively regarding any schedule changes, policy updates, or important campus notifications. Ensure students receive efficient and professional resolutions to their inquiries, issues, or complaints. Register new students on the online Learning Management System (LMS) and verify that all students are enrolled in their required courses. Assist in preparing the list of required course books/materials, coordinate with suppliers, and manage the distribution of these resources to students. Assist in the development and drafting of the Student Handbook, ensuring program information and any policy or procedural improvements are accurately updated. Work closely with Academic Management and all department heads to continuously improve program delivery and enhance the overall student experience. Coordinate the progress test and exam schedules for each semester. Actively assist in the preparation and proctoring/invigilation of exams, and securely process, scan, and file marked assessments and student scripts. Assist with student refund inquiries and related communications from current and prospective students as required. Issue relevant documentation to students, including leave of absence requests, enrollment/attendance letters, course transcripts, and student ID cards. Upload student transcripts and academic records to required third-party portals or systems on a timely basis. Manage the daily operations of the campus student services desk and effectively address issues affecting any stakeholders. Provide basic technical support Perform other related duties as assigned. Qualifications: Undergraduate degree in a relevant discipline required. Minimum 2-3 years’ experience working in a higher education setting, ideally supporting a diverse student body including international students. Excellent communication skills, both verbal and written. Knowledge of higher education compliance standards and relevant institutional/state regulations. Acts with ethics, accountability, and integrity; demonstrates sound judgement and respect for the individual in all interactions. Proven ability to build trusting and productive relationships with students, faulty, and all key stakeholders. Excellent time-management skills and the ability to prioritize effectively in a busy campus environment. Ability to work well under pressure, adapt to changing situations, and meet tight deadlines. Work Conditions: Primary Work Environment: This position requires a primarily on-site presence at the Goodyear campus to actively support daily operations, student services, and campus events. Schedule Requirements: Occasional weekend or evening work is required to support student residency weekends, orientations, and other campus events. Physical Requirements: The role involves frequent work at a desk utilizing a computer and standard office equipment. It also requires occasional minor lifting (e.g., moving event materials, marketing collateral, or standard office supplies) and navigating the campus facility to oversee events, maintenance, and daily activities. If you feel this is the role you are looking for, please click below to apply for the role! We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search. GUS Education Arizona is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, welcoming environment for all employees and students. All employment decisions are based on qualifications, merit, and campus needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.