Location: Intellias
Meet your recruiter
Sara Gomes
sara.gomes@intellias.com
https://www.linkedin.com...
Vacancy details
ITSM
Support Engineer
Middle
Bulgaria, Poland, Portugal
Remote
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REFER A FRIEND
Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow!
What project we have for you
Join our team and immerse yourself in the dynamic world of innovative global companies, including Fortune 500 leaders across diverse industries such as Mobility, Retail, Financial Services & Insurance (FS&I), Travel & Hospitality, Telecom & Media, and more. As a pivotal member of our cross-functional Support Team, you will play a crucial role in driving operational excellence and elevating the customer experience for users of cutting-edge technology solutions developed for—and in collaboration with—Intellias’s esteemed clients. This is your chance to make a significant impact in a role that promises not just challenges but also rewarding experiences in a vibrant, supportive environment.
What you will do
Monitor platforms, applications, integrations, infrastructure, and connectivity services across assigned projects.
Validate monitoring alerts and determine whether they represent actionable incidents, known issues, or false positives.
Respond to incidents and service requests through agreed support channels and within defined SLA targets.
Investigate and resolve incidents, including real-time issues, through structured troubleshooting and log analysis.
Investigate application, platform, cloud, vehicle-to-cloud, SIM/eSIM, and mobile-connectivity issues.
Analyse logs and monitoring data using Kibana, Grafana, Azure Monitor, or similar observability tools.
Perform structured troubleshooting across application, networking, database, cloud, and integration layers, including root cause analysis and validation of resolution approaches.
Use basic SQL queries to validate data, investigate incidents, and confirm system behaviour.
Resolve complex technical issues through research, issue reproduction, and collaboration with internal support and engineering teams.
Apply approved runbooks, knowledge articles, recovery procedures, and stable workarounds.
Take end-to-end ownership of assigned incidents, including cases escalated to internal resolver groups or external suppliers.
Coordinate technical escalations with engineering teams, telecom providers, cloud providers, external vendors, and other third parties.
Support P1/P2 and Major Incident response, including incident bridges, escalation management, stakeholder communication, action tracking, and service-restoration coordination.
Act as Incident Manager during Major Incidents when required.
Provide clear and timely incident updates to customers, service managers, and technical stakeholders.
Document investigation steps, findings, dependencies, workarounds, resolutions, and next actions in Jira Service Management.
Prepare or contribute to root cause analyses, postmortems, post-incident reports, and corrective and preventive action plans.
Maintain and improve knowledge articles, runbooks, Known Error records, and troubleshooting guides in Confluence.
Monitor incident trends, gather and report support metrics, and track resolution progress.
Identify recurring incidents, monitoring gaps, alert noise, and opportunities for service improvement.
Execute database and system changes in production environments in line with change management processes.
Support system and database performance optimization, high availability and disaster recovery (HA/DR) activities, security hardening, patching, upgrades, and migrations.
Provide proactive recommendations for system optimization, cost efficiency, and improvements to support processes and operational efficiency.
Ensure stability, reliability, and business continuity of supported systems.
Follow security, data-protection, access-control, and change-management requirements of each project.
Participate in shift handovers and ensure that all active work across projects is transferred with sufficient technical and operational context.
Participate in shift-based 24/7/365 support model.
Act as a reliable and customer-focused point of contact, clearly communicating progress, actions, and resolutions.
What you need for this
The role focuses on monitoring, incident investigation, log analysis, troubleshooting, service restoration, and coordination with internal engineering teams, telecom providers, cloud providers, and other external suppliers across several client projects as part of a shared 24/7 support team.
The engineer will take ownership of technical incidents during assigned support hours, including high-priority P1/P2 cases and low priority P3/P4/P5, and ensure that investigation progress, actions, escalations, and resolutions are clearly documented and communicated in line with each project’s SLAs and processes.
3+ years in technical support, application support, production support, IT operations, or a similar role.
Excellent communication skills in English (B2 or higher – written and spoken).
Strong experience with log analysis, technical troubleshooting, and incident investigation.
Hands-on experience with monitoring, logging and observability tools (e.g., Kibana/ELK, Grafana, Prometheus, Azure Monitor / Log Analytics or similar).
Basic knowledge of server hardware, software, and operating systems.
Solid understanding of
networking
fundamentals, including:
TCP/IP;
DNS;
HTTP/HTTPS;
VPN;
routing;
firewalls;
mobile and internet connectivity concepts.
Ability to write and execute basic
SQL
queries for troubleshooting and data validation.
Theoretical knowledge of
Microsoft Azure administration
: Azure Virtual Machines, Storage, Networking, Azure Active Directory (Entra ID), Monitoring tools (Azure Monitor, Log Analytics).
Familiarity with AWS, Google Cloud Platform.
Understanding of
cloud architecture and troubleshooting methodologies.
Proficiency in:
Azure CLI and Shell scripting (Bash / PowerShell).
Ability to automate operational tasks and troubleshooting steps.
Practical experience with Jira Service Management and Confluence, or comparable ITSM and knowledge-management platforms (Zendesk, Freshdesk, ServiceNow, etc.).
Proven ability to investigate complex technical issues across multiple systems and dependencies.
Experience working with Incident Management, Major Incident Management, Problem Management, Change Management, and Service Request processes.
Understanding of ITIL-based support practices and SLA-driven service delivery.
Ability to coordinate troubleshooting activities with internal engineering teams and external suppliers.
Strong ownership mindset and ability to manage incidents from initial investigation through restoration and closure.
Ability to prioritize multiple incidents and tasks across several projects in a dynamic operational environment.
Strong analytical, problem-solving, and time management skills.
Clear and professional written and verbal communication skills; strong customer service orientation.
Ability to work independently while collaborating effectively with distributed technical teams.
Ability to remain calm and structured during critical incidents and customer escalations.
An enthusiastic attitude towards learning new technologies, domains, and client-specific processes.
Willingness to work in shift-based support model (24/7/365 Support Model).
Strong attention to documentation quality, data security, and operational compliance.
Good to Have:
Experience in a 24/7 or shift-based production support environment.
Experience supporting multiple clients or projects in a shared / managed services team.
Azure Administration Certification (Microsoft Certified: Azure Administrator Associate (Exam AZ-104)).
ITIL Foundation or another relevant service-management certification.
Practical experience with ITIL processes, ability to explain lifecycle of each issue type.
Practical experience with root cause analysis and post-incident reviews.
Knowledge of dynamic alerting and anomaly detection in monitoring tools.
Experience in the telecommunications industry.
Experience in the automotive, connected-vehicle, telematics, or mobility domain.
Understanding of mobile network concepts, including SIM/eSIM lifecycle, roaming, mobile-data sessions, and connectivity troubleshooting.
Experience working with external telecom providers, software suppliers, or cloud vendors.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
Azure
Connectivity
EnglishB2
Monitoring
PowerShell
SQL
SupportSpecialist
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
SDET Contractor
We are looking for an experienced Software Development Engineer in Test (SDET) to help ensure the quality, reliability, and resilience of Agentic AI systems and backend services. This role will design and implement automated testing strategies across AI/LLM-driven applications, APIs, microservices, and distributed systems.
The ideal candidate brings strong Quality Engineering and test automation fundamentals, with experience testing Generative AI, LLM-based, or Agentic AI systems. They should be comfortable testing complex systems where behavior may be non-deterministic and traditional pass/fail testing alone may not be sufficient.
Responsibilities
Develop and execute comprehensive QE strategies and test plans for Agentic AI systems, backend services, APIs, and service integrations.
Design and maintain scalable automated test frameworks across API, functional, integration, contract, regression, and end-to-end testing.
Develop testing approaches for non-deterministic AI behavior and establish meaningful evaluation criteria.
Identify quality risks early and apply risk-based, shift-left testing practices throughout the development lifecycle.
Integrate automated testing into CI/CD pipelines and establish effective quality gates.
Partner with Software Engineers, Product Managers, and other QE teams to improve testability, observability, and overall product quality.
Analyze defects and production issues to identify root causes, testing gaps, and opportunities for continuous QE improvement.
Establish quality metrics and provide visibility into test coverage, reliability, defects, and release readiness.
What You'll Do
Test Agentic AI workflows, including multi-step execution, tool selection and invocation, task completion, and failure handling.
Validate AI-generated responses using appropriate measures for accuracy, relevance, groundedness, consistency, and adherence to expected behavior.
Test AI guardrails, unexpected inputs, and failure scenarios, including incorrect tool usage and prompt-based attacks.
Validate interactions between AI agents, APIs, tools, data sources, and downstream services.
Develop reusable automation, test data, and evaluation scenarios for repeatable AI and services testing.
Validate API contracts, schemas, authentication, business rules, error handling, and service integrations.
Investigate failures across distributed systems and distinguish application, integration, environmental, automation, and AI-related issues.
Participate in defect triage, root-cause analysis, regression testing, and release-readiness activities.
Qualifications
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
4+ years of experience in Software Development Engineering in Test, Quality Engineering, Software Engineering, or a related discipline.
Strong experience testing REST APIs, backend services, microservices, or distributed systems.
Hands-on experience developing automated tests using Python, Java, JavaScript, TypeScript, or a similar programming language.
Experience with functional, integration, regression, contract, and end-to-end testing.
Experience integrating automated tests into CI/CD pipelines.
Strong analytical, debugging, and root-cause-analysis skills.
Experience working in an Agile development environment and collaborating across engineering teams.
Required Skills
Strong understanding of software testing methodologies and Quality Engineering practices.
Strong API and services testing experience, including REST, JSON, schemas, authentication, and error handling.
Experience designing and maintaining automated test frameworks.
Experience with Git and CI/CD development workflows.
Ability to develop risk-based test strategies and identify appropriate testing layers.
Experience testing distributed systems and service-to-service integrations.
Hands-on experience testing Generative AI, LLM-powered applications, or Agentic AI systems.
Understanding of testing non-deterministic AI behavior and evaluating outputs beyond exact-match assertions.
Preferred Skills (Good to have)
Experience testing Agentic AI workflows, including planning, multi-step execution, tool calling, memory, or state management.
Experience with AI evaluation techniques such as evaluation datasets, semantic evaluation, LLM-as-a-Judge, groundedness, relevance, or hallucination detection.
Experience with AI/LLM evaluation or observability tools such as LangSmith, DeepEval, Ragas, Arize Phoenix, Promptfoo, or similar technologies.
Experience testing RAG systems or AI agents interacting with APIs, databases, or external tools.
Experience with contract testing tools such as Pact and API specifications such as OpenAPI/Swagger.
Experience with event-driven architectures, Kafka, Docker, Kubernetes, or cloud platforms such as AWS.
Experience with performance, scalability, reliability, or resiliency testing.
Experience establishing QE metrics, quality gates, or cross-team testing standards.
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$58
—
$72 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States, Aliso Viejo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
SDET Contractor
We are looking for an experienced Software Development Engineer in Test (SDET) to help ensure the quality, reliability, and resilience of Agentic AI systems and backend services. This role will design and implement automated testing strategies across AI/LLM-driven applications, APIs, microservices, and distributed systems.
The ideal candidate brings strong Quality Engineering and test automation fundamentals, with experience testing Generative AI, LLM-based, or Agentic AI systems. They should be comfortable testing complex systems where behavior may be non-deterministic and traditional pass/fail testing alone may not be sufficient.
Responsibilities
Develop and execute comprehensive QE strategies and test plans for Agentic AI systems, backend services, APIs, and service integrations.
Design and maintain scalable automated test frameworks across API, functional, integration, contract, regression, and end-to-end testing.
Develop testing approaches for non-deterministic AI behavior and establish meaningful evaluation criteria.
Identify quality risks early and apply risk-based, shift-left testing practices throughout the development lifecycle.
Integrate automated testing into CI/CD pipelines and establish effective quality gates.
Partner with Software Engineers, Product Managers, and other QE teams to improve testability, observability, and overall product quality.
Analyze defects and production issues to identify root causes, testing gaps, and opportunities for continuous QE improvement.
Establish quality metrics and provide visibility into test coverage, reliability, defects, and release readiness.
What You'll Do
Test Agentic AI workflows, including multi-step execution, tool selection and invocation, task completion, and failure handling.
Validate AI-generated responses using appropriate measures for accuracy, relevance, groundedness, consistency, and adherence to expected behavior.
Test AI guardrails, unexpected inputs, and failure scenarios, including incorrect tool usage and prompt-based attacks.
Validate interactions between AI agents, APIs, tools, data sources, and downstream services.
Develop reusable automation, test data, and evaluation scenarios for repeatable AI and services testing.
Validate API contracts, schemas, authentication, business rules, error handling, and service integrations.
Investigate failures across distributed systems and distinguish application, integration, environmental, automation, and AI-related issues.
Participate in defect triage, root-cause analysis, regression testing, and release-readiness activities.
Qualifications
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
4+ years of experience in Software Development Engineering in Test, Quality Engineering, Software Engineering, or a related discipline.
Strong experience testing REST APIs, backend services, microservices, or distributed systems.
Hands-on experience developing automated tests using Python, Java, JavaScript, TypeScript, or a similar programming language.
Experience with functional, integration, regression, contract, and end-to-end testing.
Experience integrating automated tests into CI/CD pipelines.
Strong analytical, debugging, and root-cause-analysis skills.
Experience working in an Agile development environment and collaborating across engineering teams.
Required Skills
Strong understanding of software testing methodologies and Quality Engineering practices.
Strong API and services testing experience, including REST, JSON, schemas, authentication, and error handling.
Experience designing and maintaining automated test frameworks.
Experience with Git and CI/CD development workflows.
Ability to develop risk-based test strategies and identify appropriate testing layers.
Experience testing distributed systems and service-to-service integrations.
Hands-on experience testing Generative AI, LLM-powered applications, or Agentic AI systems.
Understanding of testing non-deterministic AI behavior and evaluating outputs beyond exact-match assertions.
Preferred Skills (Good to have)
Experience testing Agentic AI workflows, including planning, multi-step execution, tool calling, memory, or state management.
Experience with AI evaluation techniques such as evaluation datasets, semantic evaluation, LLM-as-a-Judge, groundedness, relevance, or hallucination detection.
Experience with AI/LLM evaluation or observability tools such as LangSmith, DeepEval, Ragas, Arize Phoenix, Promptfoo, or similar technologies.
Experience testing RAG systems or AI agents interacting with APIs, databases, or external tools.
Experience with contract testing tools such as Pact and API specifications such as OpenAPI/Swagger.
Experience with event-driven architectures, Kafka, Docker, Kubernetes, or cloud platforms such as AWS.
Experience with performance, scalability, reliability, or resiliency testing.
Experience establishing QE metrics, quality gates, or cross-team testing standards.
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$58
—
$72 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Boston, MA | Dallas, TX | Salt Lake City, UT (This role requires you to be onsite 5 days a week in one of our locations)
About the Department
Infrastructure Operations builds and manages the data center infrastructure behind Cloudflare's global network. The organization brings together engineering, operations, hardware and logistics teams that plan, deploy, operate and maintain our footprint in hundreds of cities worldwide. In this role, you'll help extend that footprint with a new generation of data center sites across the United States.
About the Role
We're looking for Data Center Engineers to be the hands, eyes and judgment on the ground at our new sites. You'll work on-site every day at your home data center, helping bring it online and keeping its hardware healthy once it's in production.
You'll rack, cable and replace equipment, troubleshoot servers and network gear well past a simple parts swap, and keep every asset accurately documented from the moment it arrives. You'll work alongside colocation staff, integrators and partner teams, and support other sites remotely when the team needs you. Experienced engineers will have room to act as the technical lead for their site, mentor others, and help set the standards the team uses everywhere.
We're building these sites to run with less manual effort than traditional data centers. When something breaks, we expect you to fix it for good, not just for today, and to use AI and automation to make the fix stick, whether that means a better runbook, a script, or a change to how the team works.
This role is hands-on at the physical layer: hardware, cabling, and Layer 1/Layer 2 connectivity. You'll use the command line to troubleshoot servers and Layer 2 network issues, but network configuration and server provisioning are owned by partner engineering teams.
What You'll Do
Site Builds
Support integrated site builds: receive and inspect hardware, rack and stack equipment, and run and dress structured cabling to standard.
Verify integrator and contractor work against build specifications, drive defects to resolution, and make sure sites are production-ready before handoff.
Break/Fix and Troubleshooting
Triage and troubleshoot server hardware using BMC/IPMI, hardware logs, diagnostics and firmware tools. Find the root cause instead of swapping parts until something works.
Replace components and whole systems, including servers, switches and optics, safely and with minimal disruption.
Troubleshoot Layer 1 and Layer 2 issues: console into network devices, read interface and link state from the command line, inspect and clean optics, check light levels, and test fiber with a light meter or OTDR.
On-Call and Incidents
Take part in an on-call rotation and respond on site to incidents affecting hardware at your data center.
Document what happened and what you did, and contribute to root-cause analysis and follow-up actions.
AI, Automation and Continuous Improvement
Solve problems for good. When an issue repeats, find the underlying cause and change the process, runbook or tooling so it doesn't come back.
Use AI tools as part of your daily work: to speed up troubleshooting, interpret hardware and network logs, draft and improve documentation and runbooks, and summarize incidents.
Find repetitive manual work and remove it with scripting, automation or AI-assisted workflows, or turn it into clear requirements for tooling teams.
Share what works so the rest of the team can adopt it across every site.
Documentation and DCIM
Keep DCIM records accurate in real time, including rack elevations, cabling, power and asset location, from receipt through decommissioning.
Follow and improve runbooks and build standards so work is repeatable across sites.
Logistics and Hardware Lifecycle
Own receiving, shipping and spares inventory at your site, and process RMAs end to end.
Perform on-site decommissioning: unracking, serial number verification and chain of custody through handoff for secure destruction.
Vendors, Partners and Compliance
Escort and supervise colocation remote-hands staff, contractors and integrators working at your site, and hold them to our quality and safety standards.
Work directly with partner teams to coordinate access, maintenance and escalations for your site.
Follow physical security, access control and compliance procedures without exception, and help produce accurate evidence for audits.
Supporting Other Sites
Support other sites remotely, for example by guiding remote hands or reviewing documentation, and travel occasionally to help with builds or surges.
Who You Are
Careful and precise.
Clean cabling, correct labels and accurate records matter to you. If it isn't documented, it isn't done.
Dependable on your own.
You're often the only Cloudflare person on site. You work independently, communicate clearly with a remote team, and know when to escalate.
Security-minded.
You understand that access rules and chain of custody exist for a reason, and you follow them every time.
A troubleshooter, not a parts swapper.
You want to know why something failed, and you use logs, diagnostics and the command line to find out.
Someone who makes the team better.
You share what you learn, help newer teammates get up to speed, and take ownership of your site's outcomes.
AI-fluent and automation-first.
Your first instinct is to solve a problem for good, not work around it again. You reach for AI tools and automation to troubleshoot faster, document better and improve how the team works, and you check the output before you trust it.
Required Experience
Hands-on experience in data center, network or server hardware operations, including working independently on site.
Experience racking, stacking and cabling servers and network equipment, and replacing whole systems and components.
Solid working knowledge of structured cabling standards, fiber and copper, and optics.
Hardware troubleshooting beyond parts swaps, including BMC/IPMI, hardware logs, diagnostics and firmware.
Comfort with the Linux command line and with network device CLIs to troubleshoot Layer 1 and Layer 2 issues.
Experience with fiber inspection, cleaning and testing, including light meters or OTDR.
Regular, hands-on use of AI tools in your technical work, such as troubleshooting, log analysis or documentation, and examples of improving a process instead of repeating a workaround.
Experience with asset tracking, DCIM or inventory systems, and with receiving, shipping and RMA processes.
Experience working in colocation facilities and with third-party vendors or contractors.
Willingness to take part in an on-call rotation and respond on site.
Clear written and verbal communication, including documenting work and updating tickets.
A valid driver's license, reliable transportation, and proximity to your assigned data center.
Ability to travel occasionally to other sites.
Preferred Qualifications
Experience as a technical lead or primary on-site contact for a data center, including leading on-site incident response.
Experience mentoring or training other technicians or engineers.
Experience writing runbooks, build standards or checklists used across multiple sites.
Experience supporting or leading new data center builds or integrated rack deployments.
Scripting experience (for example Bash or Python), or experience building automation or AI-assisted workflows that reduced manual work.
Certifications such as CompTIA A+, Network+ or Linux+, CCNA, BICSI, or data center certifications (for example CDCP or CDCTP).
Experience with DCIM and source-of-truth tooling such as NetBox or Nlyte, and Jira-based workflows.
Experience at a hyperscaler, cloud provider, major CDN or similarly large infrastructure operator.
Experience with ITAD and secure destruction processes.
We also consider candidates earlier in their careers who bring strong fundamentals and a drive to learn.
Physical Requirements
Lift and move equipment up to 50 lbs, and handle heavier equipment with a team or lift assist.
Stand, walk, bend, kneel and work in tight or elevated spaces for extended periods.
Work in loud, cold, and tightly controlled data center environments.
Use ladders, lifts and carts safely.
These are essential functions of the role. Reasonable accommodations are available for qualified individuals with disabilities.
Compensation
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Athens
Workplace: OnSite
ROLE HIGHLIGHTS
- Satellite Production Technician
- Location: Athens, Greece
- Department: Global Manufacturing Organisation
- Reports to: Production Facility Manager
- Employment type: Permanent
- Workplace model: Office
- Background Security Screening applicable (SUPO)
WHY THIS ROLE MATTERS
The mission of this role is to ensure every electrical and mechanical subsystem delivered for satellite integration works exactly as intended by inspecting, assembling, and validating it with clear, reliable evidence. It also exists to catch issues early, fix them at the source and keep the entire build process traceable and unblocked so spacecraft can be assembled and launched with confidence.
WHO WE ARE
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy – day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring (including oil-spill detection), and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Perform Perform inspection, assembly, and verification of electrical and mechanical subsystems and panel-level assemblies
- Execute panel assembly, including module installation, and the fabrication, routing, termination, and lacing of wiring harnesses (RF, CAN, power, thermal sensors)
- Perform cable and connector assembly, including crimping, soldering, and RF connector termination, followed by continuity, insulation resistance, and basic electrical checks
- Carry out rework and repair of cables, harnesses, and PCB assemblies (e.g. connector replacement, component rework, conformal coating touch-up) following approved procedures
- Ensure subsystem readiness (e.g. antennas, solar panels) through testing and validation procedures
- Integrate structural elements including CFRP panels, sandwich structures, and mechanical components
- Collaborate with Engineering, AIT, and Quality teams to resolve integration issues and improve manufacturability
- Monitor production progress and proactively escalate blockers to maintain workflow continuity
- Support root cause analysis and non-conformance resolution
- Contribute to First Article Inspection (FAI) activities and ensure proper documentation and traceability
- Perform or support incoming inspection of mechanical and electrical components
- Maintain accurate records in line with aerospace manufacturing and quality standards
REQUIREMENTS
MUST HAVES
- Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Aerospace Engineering, Electronics, or a related technical field
- 1+ years of hands-on experience in electrical and/or mechanical assembly, inspection, or integration within aerospace or other high-reliability environments
- Proven experience working with mechanical subsystems and structural assemblies (e.g. panels, brackets, electro-mechanical units)
- Hands-on experience with composite materials (e.g. CFRP), sandwich structures, solar panels, or precision mechanical components
- Basic understanding of electrical integration principles (panel-level), including module installation and wiring harness routing
- Hands-on experience with connectors, grounding, shielding, and cable types (RF, CAN, power, thermal sensors), and the ability to interpret wiring diagrams and harness drawings
- Familiarity with manufacturing quality standards, documentation, and traceability requirements
- Experience supporting root cause analysis and non-conformance resolution
- Comfortable working in a fast-paced production environment with evolving priorities and deadlines
- Hands-on mindset with willingness to work on the shop floor and support cross-functional teams directly
- Strong communication skills and ability to collaborate with Production, Engineering, QA, and Planning
- High level of ownership, attention to detail, and continuous improvement mindset
NICE TO HAVES
- Experience with satellite structures and panel integration, including CFRP panels, sandwich structures, and RANT (radar antenna) assemblies
- Hands-on experience with full panel assembly, including fabrication, integration, and routing of RF, CAN, power, and thermal sensor cabling
- Understanding of thermal management and interfaces (e.g. thermal pads, pastes, sensor integration)
- Experience with incoming inspection of composite and machined parts
- Knowledge of environmental and mechanical testing (e.g. vibration, shock, thermal vacuum)
- Familiarity with aerospace standards such as IPC, ECSS, or similar
- Experience in NewSpace or small satellite production environments
- Experience working in cleanroom environments and satellite integration flows
- Familiarity with ERP/MES systems in manufacturing
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager General Interview
- Technical Interview (onsite or virtual), including a Technical Challenge
- Hiring Team Interview
- Offer Decision
WORKING AT ICEYE
AT ICEYE, YOU’LL JOIN A DIVERSE AND HIGHLY ENGAGED TEAM UNITED BY THE AMBITION TO MAKE THE IMPOSSIBLE POSSIBLE. AS A GLOBAL SCALE-UP, WE COMBINE SPEED AND AMBITION WITH THE OPPORTUNITY TO TAKE REAL OWNERSHIP FROM DAY ONE. YOUR GROWTH, WELLBEING, AND SUCCESS ARE A PRIORITY, WITH CONTINUOUS PROFESSIONAL DEVELOPMENT, TRAINING OPPORTUNITIES, AND A CULTURE WHERE COLLABORATION IS HOW WE WIN.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us - we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at http://iceye.com/iceye.com http://iceye.com.
Location: Valencia
Workplace: OnSite
ROLE HIGHLIGHTS
- Quality Assurance Technician - Assembly, Integration & Final Inspection
- Location: Valencia, Spain
- Department: Product & Mission Assurance
- Reports to: Reliability Engineer Manager
- Employment type: Permanent
- Workplace model: Production floor/Cleanroom
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Quality Assurance Technician you are the independent set of eyes between our production line and orbit. You will perform in-process and final inspections of electronic and mechanical assemblies, verify that every integration step is carried out to procedure, and carry out the final inspection of completed satellites before they leave for environmental testing and launch.
You will witness mandatory inspection points (MIPs), confirm workmanship against IPC and ECSS requirements, check torque, bonding, harness routing, connector mating and cleanliness, and make sure the build record is complete and audit-ready.
Embedded within the production and AIT (Assembly, Integration and Test) environment, you will work in cleanrooms with ESD-sensitive flight hardware. Working closely with Production, AIT Engineering, Reliability Engineering, Mission Assurance and Supply Chain, you will catch defects before they move downstream, prevent quality escapes, and help every satellite we ship meet space-grade standards.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Perform in-process inspections of electronic assemblies (PCBAs, harnesses, cable assemblies, units, etc.)
- Perform in-process and final inspections of mechanical and composite assemblies against drawings, inspection plans and work instructions
- Support preparation of acceptance data packages and similar traceability tasks as assigned
- Witness and sign off inspection points and key integration steps at subsystem and satellite level,
- Carry out final inspection of completed satellites before handover to environmental testing, shipment and launch campaigns, confirming configuration, workmanship, cleanliness, and more
- Verify build records, travellers and as-built configuration in the MES and ERP systems
- Raise non-conformances (NCs), quarantine affected hardware, support root cause analysis (RCA) and Material Review Board (MRB) activities, and follow up on corrective and preventive actions (CAPA)
- Provide immediate feedback to production and AIT teams on recurring workmanship issues and process improvement actions
- Monitor cleanroom, ESD and FOD (foreign object debris) controls in production and AIT areas, and flag deviations
- Ensure inspection tools and measurement equipment are calibrated, maintained and used correctly
- Review and provide feedback on inspection plans, work instructions and control plans, and contribute to continuous improvement initiatives
WHAT WE'RE LOOKING FOR
Must haves:
- Conversational level of spoken and written English
- Minimum 3 years of experience in quality control or quality assurance roles within aerospace, defense, or high-reliability manufacturing environments, including hands-on inspection of both electronic and mechanical assemblies
- Use of inspection tools (e.g., microscopes, calipers, micrometers, gauges, torque tools, multimeters, milliohm meters)
- Ability to read and interpret technical drawings assembly drawings, schematics, harness diagrams, Bills of Materials (BOMs) and inspection plans
- Knowledge of measurement principles and calibration requirements
- Experience working in cleanroom and ESD-controlled environments
- Strong attention to detail and the confidence to stop work and raise an issue when something is not right
Nice to haves:
- Current IPC certifications (CIS or CIT) in IPC-A-610, J-STD-001 or IPC/WHMA-A-620
- Knowledge of ECSS standards, e.g. ECSS-Q-ST-70-08 (manual soldering), ECSS-Q-ST-70-61 (PCB assembly) and ECSS-Q-ST-20 (quality assurance)
- Experience with satellite or spacecraft AIT, including mechanical integration, harness integration and launch campaign preparation
- Familiarity with AS9100 quality management systems, NC and CAPA processes, and First Article Inspection (AS9102)
- Hands-on experience inspecting composite parts and knowledge of composite manufacturing processes
- Ability to read GD&T drawings per ISO standards
- Proficiency with defect recognition to IPC-A-610 and working knowledge of IPC/WHMA-A-620 for cable and harness assemblies
- Experience with ERP and MES systems in production environments
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager General Interview
- Onsite Technical Interview/Peer Review, including a Technical Challenge
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us; we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Illinois or Missouri
About the Role
Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
Responsibilities
We are looking for a seasoned sales professional to help us build a Public Sector Sales team to help cover the State and Local market for the territory. The ideal candidate will possess both a sales and technical background that enables them to drive engagement at all levels with technical and non-technical buyers.
As an Senior SLED Account Executive, you'll be responsible for developing and executing against a comprehensive account/territory plan as well as driving sales in a defined territory and/or account list to achieve revenue targets. The person in this role will also assist in creating and articulating compelling value propositions for Cloudflare services.
Manage contract negotiations
Maintain a robust sales pipeline
Develop long-term strategic relationships with key accounts.
Desirable Skills, Knowledge, and Experience
Minimum 5 years of experience selling technical solutions or products to the Public Sector (SLED, Federal Government, Municipalities, etc.)
Experience managing longer, complex sales cycles`
Basic understanding of computer networking and “how the internet works”
Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
Strong interpersonal communication (verbal and written) and organizational skills.
Self-motivated; entrepreneurial spirit
Comfortable working in a fast paced dynamic environment
Experience selling to SLED customer base
Compensation
Compensation may be adjusted depending on work location.
Illinois based hires: Estimated annual salary of $244,000-$336,000
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Georgia; Poland
On behalf of
Behavioral AI Solutions Client #1
, SD Solutions is looking for a talented
Senior Data & AI Scientist
to take ownership of two of our core behavioral-modeling efforts end to end: a user-conditioned Trader World Model that learns a high-fidelity latent representation of each trader and reproduces their multi-horizon behavioral distributions, and a large-scale sequence forecaster that predicts each user's next-horizon trading activity from their intraday behavior.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
This is a hands-on modeling role. You will own the full lifecycle—data, representation learning, training, large-scale experimentation, and rigorous evaluation—for transformer-based models trained on hundreds of millions of behavioral samples on GPU’s.
We are specifically looking for candidates with practical experience training deep sequence and foundation models. This includes designing training pipelines, running large-scale experiments, modeling full behavioral distributions (not just point estimates), and understanding the real challenges of modern transformer training.
This is not an AI integration or prompt engineering role. We are looking for engineers and scientists who have built, trained, and evaluated models themselves, and who hold their results to a high evidentiary bar.
Responsibilities:
Train, fine-tune, and evaluate transformer-based sequence models for behavioral prediction on large-scale trading data.
Design feature representations and embedding strategies for structured, event-sequence behavioral signals.
Model full multi-horizon behavioral distributions (activity, volume, PnL, exposure, hold time) rather than single point or label predictions.
Build and beat a rigorous baseline ladder; design leakage-safe, chronologically split evaluation that earns each claim of improvement.
Optimize large-scale GPU training pipelines (throughput, memory, dataloading, checkpoint/resume, cost) on Vertex AI.
Collaborate closely with psychologists, bioinformaticians, AI engineers, and researchers to translate theory into production-grade AI systems.
Requirements:
Experience
6+ years of experience in Data Science, Machine Learning, or AI.
Hands-on experience training deep sequence models (Transformers/attention) and/or fine-tuning foundation models.
Strong experience with PyTorch and modern deep learning workflows (Lightning a plus).
Experience with distributional and representation learning—modeling latent structure and full distributions, not just labels.
Experience designing, running, and analyzing large-scale ML experiments.
Demonstrated ownership of the complete modeling lifecycle, from data preparation through training, evaluation, and iteration.
Technical Skills
Expert-level Python.
Strong understanding of deep learning, representation learning, and statistical modeling.
Experience with high-dimensional and event-sequence / temporal datasets.
Ability to design rigorous evaluation methodologies—chronological/held-out splits, leakage control, purge gaps, and honest baseline comparison.
Comfort with cloud GPU training and its real-world failure modes (throughput bottlenecks, OOM, dataloader/prefetch, checkpoint/resume, cost control).
Advantages:
Zero-inflated / heavy-tailed / hurdle modeling and calibration for sparse targets.
World-model or model-based / latent-transition (JEPA-style) modeling.
Experience with financial, trading, or high-frequency behavioral data.
Background in behavioral science, psychology, economics, or cognitive modeling.
Experience with distributed GPU training (FSDP, DeepSpeed, Accelerate, DDP, etc.) and optimizing large-scale training workloads.
Experience with LoRA, QLoRA, PEFT, RLHF, or other foundation model adaptation techniques.
Publications or open-source contributions related to sequence models or foundation models.
Who This Role Fits:
Someone who genuinely enjoys training large AI models—not just integrating AI APIs.
A researcher or engineer who likes experimenting with model architectures, training strategies, and evaluation methodologies.
Someone who thinks in terms of representations, distributions, latent structure, and generalization.
Someone who holds a high evidentiary bar—prefers a model that provably beats a strong baseline over an impressive-sounding architecture.
A hands-on builder who enjoys working at the intersection of research and production.
Someone excited to own a hard, open-ended behavioral-modeling problem from the ground up.
About the company:
We are is an innovative Behavioral AI Solutions company building the next generation of AI systems designed to understand and predict human behavior. NDA, Behavioral AI Solutions, develops proprietary Large Behavioral Models (LBMs) that go beyond traditional language models by predicting human decisions and actions across complex real-world environments. Its technology combines behavioral science, psychology, and advanced machine learning to create sophisticated predictive models. The team works across the full AI development lifecycle, including large-scale data curation, representation learning, model training, fine-tuning, evaluation, and deployment.
NDA, Behavioral AI Solutions focuses on building transformer-based foundation models trained on massive behavioral datasets using advanced GPU infrastructure. Its solutions are designed to support high-impact applications across finance, defense, enterprise decision support, and other industries. The company brings together interdisciplinary experts to transform cutting-edge research into scalable, production-ready AI systems.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
Location: Lima, Peru
Workplace: hybrid
We are looking for an experienced and results-driven
Marketing Lead
to join our team and drive growth of the new vertical. In this key role, you will lead the go-to-market strategy, build partner promotion strategies, and increase active clients across multiple markets.
The ideal candidate combines
strong strategic thinking, deep understanding of marketplace business models, entrepreneur mindset and analytical approach
, with the ability to do marketing for both segments: demand and supply (restaurants).
Key Responsibilities
Develop and execute the marketing growth strategy for inDrive.Food across key markets, including go-to-market, value proposition, media campaigns, pricing, promotional, and trade marketing initiatives.
Own the end-to-end marketing lifecycle, from strategy and ideation to execution and performance optimization, ensuring alignment with business goals and KPIs.
Drive customer and restaurant growth through acquisition, retention, CRM, loyalty programs, in-app marketing, partnerships, and external acquisition channels.
Identify and launch new growth opportunities for food delivery within cross-strategies aligned with Ride Hailing, Groceries, Delivery, and the broader inDrive ecosystem.
Lead product-marketing growth initiatives, including UX improvements, promotional mechanics, in-app experiences, and experimentation to optimize conversion, activation, LTV, and ROI.
Collaborate cross-functionally with Product, Business, Marketing, Analytics, and Partner teams to deliver impactful growth initiatives and ensure successful execution.
Manage marketing budgets, performance metrics, and target planning while building brand awareness, increasing product adoption, and maximizing commercial impact.
Main performance metrics for this role:
new users / monthly transactional users / orders / amount of restaurants / LTV/CAC
Qualifications
5+ years of experience in Growth Marketing, Trade Marketing or eCommerce/Marketplace Marketing, preferably within FoodTech, food delivery, or other on-demand businesses.
Proven experience developing and executing go-to-market, trade marketing, and 360° marketing strategies, including brand, digital, CRM, social, product marketing, and customer lifecycle initiatives.
Hands-on experience designing and optimizing promotional mechanics, pricing strategies, offers, promo codes, loyalty, and activation campaigns that drive customer acquisition, orders, retention, and commercial impact.
Strong understanding of trade marketing, eCommerce growth levers, and marketing analytics, with the ability to make data-driven decisions and measure campaign effectiveness and incremental impact.
Experience launching and scaling marketing initiatives across multiple international markets, with an understanding of regional market dynamics.
Strong leadership, stakeholder management, and project management skills, with the ability to independently lead cross-functional initiatives and deliver business results.
Excellent communication skills and fluent English.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Remote
Workplace: Remote
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers who were passionate about Bitcoin and its potential to change the future of finance. Focusing on building fundamental Bitcoin infrastructure, Blockstream quickly became one of the industry's leading technology powerhouses.
Blockstream is transforming traditional financial systems by equipping enterprises and consumers with Bitcoin-based solutions that enhance efficiency, security, and scalability. Our vision is to empower the world with tools that strengthen financial security, streamline everyday use, and unlock new opportunities for growth.
In pursuit of our expansive vision, we’ve built a full stack of innovative products on top of the Bitcoin protocol, from layer-2 projects like Liquid and Core Lightning, to end-user software and hardware wallets like Green and Jade. Our brand stands for innovation in the Bitcoin community, and we’re growing our team to accelerate the future.
We are expanding our team and seeking a highly skilled QA Engineering Manager to lead our QA team in ensuring the quality, stability, and security of our Bitcoin and blockchain-based applications. As a QA Engineering Manager, you will be responsible for developing and overseeing test strategies, mentoring QA engineers, and working cross-functionally with developers, product managers, and DevOps engineers to maintain high-quality standards.
What You Will Be Doing (Responsibilities):
- Lead, mentor, and manage a team of QA Engineers, fostering a culture of quality and collaboration.
- Define and oversee the implementation of test strategies, ensuring coverage for functional, performance, security, and regression testing.
- Design and maintain automated testing frameworks for blockchain-based applications and APIs.
- Establish best practices for QA processes and continuously improve testing methodologies to enhance product quality.
- Work closely with developers to review features, identify testability concerns, and ensure proper validation of new functionalities.
- Manage bug tracking and reporting processes, ensuring timely resolution of defects.
- Coordinate with DevOps to integrate automated testing into CI/CD pipelines and optimize execution in cloud-based environments.
- Stay updated with blockchain and fintech QA trends, security vulnerabilities, and best practices.
- Communicate QA metrics, progress, and risks to stakeholders, ensuring transparency and continuous improvement.
What We Look For In You (Required Qualifications):
- 5+ years of experience in software quality assurance, with at least 2 years in a leadership or management role; preferably in fintech, blockchain, or security-focused industries.
- Strong background in automation testing frameworks and methodologies.
- Deep understanding of Bitcoin and blockchain technology.
- Experience with API testing tools and scripting languages.
- Knowledge of security testing methodologies, including penetration testing and vulnerability assessments.
- Hands-on experience with performance testing tools.
- Proven ability to work in a fast-paced, remote-first, and collaborative environment.
- Strong problem-solving skills and analytical mindset.
- Excellent communication, leadership, and documentation skills.
🔒 Stay Safe from Job Scams
All official Blockstream communication will come from an @blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.
Location: Toronto, Ontario, Canada
About the Role
iCapital is seeking a strong Actuarial Software Engineer to design, develop, and maintain the business calculation layer powering insurance illustration, quoting, and sales platforms. This role focuses on translating complex product rules, financial and actuarial calculations, business requirements, and spreadsheet-based models into scalable, high-performance .NET applications, APIs, and services.
Responsibilities
Design, develop, and maintain complex business calculation engines and services using C# and .NET.
Translate business requirements, product specifications, formulas, and spreadsheet-based calculation models into scalable, maintainable software solutions.
Build and enhance APIs and backend services that power insurance illustration, quoting, and product platforms.
Ensure calculations are accurate, performant, auditable, and aligned with product requirements.
Apply strong object-oriented design principles, design patterns, and .NET architectural best practices.
Develop comprehensive unit tests and support automated testing to ensure calculation integrity and system reliability.
Analyze, debug, and resolve complex business logic and application issues.
Collaborate with product, actuarial, QA, and engineering teams to understand requirements and deliver high-quality solutions.
Create and maintain clear technical documentation for calculation logic, system design, and implementation details.
Provide accurate effort estimates and take ownership of deliverables through design, development, testing, and deployment.
Participate in Agile development processes and contribute to continuous improvement initiatives.
Qualifications
3+ years of professional software development experience
Strong proficiency in C# and the .NET ecosystem
Strong back-end development experience having implemented business logic
Strong understanding of object-oriented design, SOLID principles, and design patterns
Experience with SQL databases (SQL Server preferred), including query optimization, data modeling, and performance considerations
Hands-on experience with Excel
Familiar with Agile and Scrum development
Experience using Git and Azure DevOps, JIRA, or similar tools
Strong debugging, problem-solving, and analytical skills
Comfort working across global teams
Strong attention to detail, especially around financial accuracy
Willingness to continuously learn insurance domain knowledge and modern engineering practices
Familiar with performance optimization techniques, including caching and asynchronous processing
Knowledge of application security, data protection best practices
Experience with ASP.NET and .NET Core, Web APIs, and service-oriented architecture is
nice to have.
CI/CD pipeline experience is
nice to have
Experience building or supporting insurance illustration or actuarial systems
nice to have
Able to interpret and validate financial and actuarial calculations is
nice to have
Exposure to annuity, life insurance, retirement products, entity framework or similar ORMs
nice to have
Able to bridge actuarial logic and software engineering
highly preferred
Benefits
The base salary range for this role is $80,000 to $100,000 CAD. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in our Toronto, ON office.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking a strong Actuarial Software Engineer to design, develop, and maintain the business calculation layer powering insurance illustration, quoting, and sales platforms. This role focuses on translating complex product rules, financial and actuarial calculations, business requirements, and spreadsheet-based models into scalable, high-performance .NET applications, APIs, and services.
Responsibilities
Design, develop, and maintain complex business calculation engines and services using C# and .NET.
Translate business requirements, product specifications, formulas, and spreadsheet-based calculation models into scalable, maintainable software solutions.
Build and enhance APIs and backend services that power insurance illustration, quoting, and product platforms.
Ensure calculations are accurate, performant, auditable, and aligned with product requirements.
Apply strong object-oriented design principles, design patterns, and .NET architectural best practices.
Develop comprehensive unit tests and support automated testing to ensure calculation integrity and system reliability.
Analyze, debug, and resolve complex business logic and application issues.
Collaborate with product, actuarial, QA, and engineering teams to understand requirements and deliver high-quality solutions.
Create and maintain clear technical documentation for calculation logic, system design, and implementation details.
Provide accurate effort estimates and take ownership of deliverables through design, development, testing, and deployment.
Participate in Agile development processes and contribute to continuous improvement initiatives.
Qualifications
3+ years of professional software development experience
Strong proficiency in C# and the .NET ecosystem
Strong back-end development experience having implemented business logic
Strong understanding of object-oriented design, SOLID principles, and design patterns
Experience with SQL databases (SQL Server preferred), including query optimization, data modeling, and performance considerations
Hands-on experience with Excel
Familiar with Agile and Scrum development
Experience using Git and Azure DevOps, JIRA, or similar tools
Strong debugging, problem-solving, and analytical skills
Comfort working across global teams
Strong attention to detail, especially around financial accuracy
Willingness to continuously learn insurance domain knowledge and modern engineering practices
Familiar with performance optimization techniques, including caching and asynchronous processing
Knowledge of application security, data protection best practices
Experience with ASP.NET and .NET Core, Web APIs, and service-oriented architecture is
nice to have.
CI/CD pipeline experience is
nice to have
Experience building or supporting insurance illustration or actuarial systems
nice to have
Able to interpret and validate financial and actuarial calculations is
nice to have
Exposure to annuity, life insurance, retirement products, entity framework or similar ORMs
nice to have
Able to bridge actuarial logic and software engineering
highly preferred
Benefits
The base salary range for this role is $80,000 to $95,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in our Salt Lake City, UT office.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Colorado Springs, Colorado, United States
About the Role
iCapital is seeking a strong Actuarial Software Engineer to design, develop, and maintain the business calculation layer powering insurance illustration, quoting, and sales platforms. This role focuses on translating complex product rules, financial and actuarial calculations, business requirements, and spreadsheet-based models into scalable, high-performance .NET applications, APIs, and services.
Responsibilities
Design, develop, and maintain complex business calculation engines and services using C# and .NET.
Translate business requirements, product specifications, formulas, and spreadsheet-based calculation models into scalable, maintainable software solutions.
Build and enhance APIs and backend services that power insurance illustration, quoting, and product platforms.
Ensure calculations are accurate, performant, auditable, and aligned with product requirements.
Apply strong object-oriented design principles, design patterns, and .NET architectural best practices.
Develop comprehensive unit tests and support automated testing to ensure calculation integrity and system reliability.
Analyze, debug, and resolve complex business logic and application issues.
Collaborate with product, actuarial, QA, and engineering teams to understand requirements and deliver high-quality solutions.
Create and maintain clear technical documentation for calculation logic, system design, and implementation details.
Provide accurate effort estimates and take ownership of deliverables through design, development, testing, and deployment.
Participate in Agile development processes and contribute to continuous improvement initiatives.
Qualifications
3+ years of professional software development experience
Strong proficiency in C# and the .NET ecosystem
Strong back-end development experience having implemented business logic
Strong understanding of object-oriented design, SOLID principles, and design patterns
Experience with SQL databases (SQL Server preferred), including query optimization, data modeling, and performance considerations
Hands-on experience with Excel
Familiar with Agile and Scrum development
Experience using Git and Azure DevOps, JIRA, or similar tools
Strong debugging, problem-solving, and analytical skills
Comfort working across global teams
Strong attention to detail, especially around financial accuracy
Willingness to continuously learn insurance domain knowledge and modern engineering practices
Familiar with performance optimization techniques, including caching and asynchronous processing
Knowledge of application security, data protection best practices
Experience with ASP.NET and .NET Core, Web APIs, and service-oriented architecture is
nice to have.
CI/CD pipeline experience is
nice to have
Experience building or supporting insurance illustration or actuarial systems
nice to have
Able to interpret and validate financial and actuarial calculations is
nice to have
Exposure to annuity, life insurance, retirement products, entity framework or similar ORMs
nice to have
Able to bridge actuarial logic and software engineering
highly preferred
Benefits
The base salary range for this role is $80,000 to $95,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in the greater Colorado Springs area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: IN - Jaipur
About the Role:
The Configuration Developer is responsible for implementing and maintaining business rules within FireLight®, Hexure’s proprietary SaaS electronic fulfillment platform. This role builds on foundational configuration skills to handle moderately complex business logic, ensuring that financial product applications are completed “In-Good-Order” with accuracy, completeness, and compliance.
The role operates across the Software Development Life Cycle (SDLC), from requirements understanding through configuration, testing, and deployment, while also supporting production issues. The Configuration Developer I collaborates closely with internal teams and clients to deliver high-quality solutions, improve user experience, and meet project timelines and KPIs.
This role actively leverages AI-enabled tools to improve speed, accuracy, and efficiency in rule creation, testing, and troubleshooting, reducing rework and enhancing productivity.
Responsibilities:
Configure and maintain business rules within FireLight® to drive accurate and compliant user experiences for financial product applications
Implement configuration components including Role Codes, Review Queues, Needs Determination, mapping documents, and admin mappings
Ensure applications meet “In-Good-Order” standards across completeness, compliance, and business requirements
Participate across the SDLC including requirements understanding, configuration, testing, and deployment support
Perform unit and integration testing to validate accuracy and quality of configured business rules
Support customer deployments, ensuring timely and accurate implementation of configurations
Monitor and resolve issues via ticketing systems (e.g., Jira), ensuring timely turnaround and minimal client disruption
Provide Tier 2 production support by troubleshooting configuration-related issues and triaging client tickets
Collaborate with cross-functional teams to resolve defects, improve configurations, and enhance platform performance
Use AI tools to accelerate rule creation, scenario testing, and issue investigation to improve efficiency and reduce rework
Ensure adherence to coding best practices including simplicity, modularity, and reusability
Meet utilization, productivity, and quality benchmarks, including low churn and on-time delivery
Actively participate in team meetings, providing clear updates on progress, risks, and dependencies
Qualifications:
1–3 years of experience in a technical or configuration-focused role
Strong proficiency in XML (creation, editing, troubleshooting) and understanding of structured business logic
Solid understanding of Software Development Life Cycle (SDLC) in a SaaS environment
Familiarity with FireLight® platform components and configuration concepts (or ability to ramp quickly)
Working knowledge of tools such as Jira (ticketing), OpenAir (time tracking), Notepad++ (rule development), and Adobe Acrobat
Exposure to integrations with third-party platforms (e.g., Salesforce, Redtail, Yellow Pages) is a plus
Foundational understanding of financial services domain (insurance, annuities, life insurance processes, compliance requirements)
Strong problem-solving skills with attention to detail and accuracy
Ability to manage multiple tasks and priorities in a fast-paced environment
Effective written and verbal communication skills with the ability to collaborate across teams
Self-driven with a learning mindset and willingness to adopt new technologies, including AI-enabled tools
Ability to work independently with minimal supervision while contributing effectively as part of a team
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday).
Benefits
iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance; and generous paid time off (PTO).
For additional information on iCapital Network, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Location: Paris, France; Bordeaux, France; Lyon, France; Marseille, France; Biarritz, France; Nantes, France; Annecy, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐ SALES TEAM LEAD (SMALL OR MID-MARKET) ⭐
We're opening Sales Team Lead roles in France to lead some of our growing crews of Sales:
- Mid-market teams, covering companies with 30–300 employees.
- A very small businesses team, covering companies with fewer than 10 employees, run fully inbound.
In this role, you will own acquisition on one of the Small / Mid-Market segments in France and run the business end-to-end. You'll be hands-on in the field while coaching and scaling a crew of Sales to win the associated market.
This position sits at the heart of our growth ambition. We have just passed the one million member milestone, and this is only the beginning. We're accelerating acquisition in France, and Mid-Market is one of the core pillars of that plan.
Why mid-market is exciting at Alan:
- A large market with real momentum. You'll lead growth on a big B2B segment where our offer is already winning. We have strong references to build on.
- Faster cycles, real stakes. Deals typically involve HR, Finance and the CEO, and sometimes a broker. Cycles are shorter than in Enterprise, so you see the results of your decisions quickly.
- A strong product story. Companies in this range want a modern, digital health experience with fair pricing. They also want simple HR administration. This is where Alan stands out against traditional insurers and brokers.
- Attractive economics. The segment has solid margins and is a key pillar of Alan's path to profitability in France.
⭐ WHAT YOU WILL DO ⭐
You will be the Sales leader of one of the Small / Mid-Market crews in France, responsible for both hitting the numbers and building the machine. More precisely, you will:
- Own the associated Mid-Market acquisition plan in France. Design and execute the go-to-market strategy for 30–300 employee customers, from targeting to closing, to reach ambitious acquisition targets.
- Lead a team of Sales:
- Drive hiring, onboarding and career development as we scale the crew.
- Help each team member reach their targets with clear expectations, rigorous follow-up, and ongoing coaching on methodology, deal execution and pipeline management.
- Be in the field with the team: joining key meetings, supporting tough negotiations, and owning strategic opportunities to maximize win rates.
- Empower every member of the crew. Create the conditions for everyone to reach and exceed their goals: a strong feedback culture, clear ownership and autonomy.
- Ensure market fit and remove blockers. Surface customer expectations, patterns and blockers. Make sure they're addressed through the right plans (product, pricing, ops, marketing, etc.).
⭐ IS IT WHAT YOU ARE LOOKING FOR? YOU MAY BE A GREAT FIT AT ALAN IF YOU... ⭐
- Have at least 6 years of experience in B2B sales, with a proven track record of hitting and exceeding targets as an Account Executive and Sales Leader
- Have experience leading and coaching sales teams, with the ability to set a high bar, give clear direction and help people grow
- Have full working proficiency in French, and an advanced level of English for internal communication
- Have a very hands-on mentality: you love being in the field with your team, joining customer meetings, helping on tough negotiations and sharing what works
- Have experience selling to small or mid-market companies (30–300 employees) in multi-stakeholder deals
- Are comfortable operating in fast-paced, ambiguous environments, and can prioritize ruthlessly
- Are data-driven and analytical: you know how to use KPIs to drive performance, run analyses and make decisions
- Have strong cross-functional collaboration skills and an appetite for building things with others (sales ops, marketing, etc.)
- Are based in (or willing to relocate to) Paris, Bordeaux, Marseille, Lyon, Nantes, Biarritz or Annecy
Nice-to-have:
- Experience selling to HR, Finance and C-level stakeholders
- Having already opened or scaled a new segment or market in a fast-growing company
- Experience selling insurance, benefits, HR tech or SaaS
For this opportunity, we are aiming to hire within the C1-F level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible Office. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only.
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
IMPORTANT NOTE: WE HIRE PEOPLE NOT ROLES.
After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply!
Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
#LI-DNP
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Security Engineer on the Governance, Risk, and Compliance (GRC) team, you’ll help build and scale programs that support commercial audits, federal compliance, security risk management, vendor risk, policy management, and customer trust. You’ll turn complex requirements into practical controls, reliable workflows, and measurable improvements while partnering across Security, Engineering, Legal, Privacy, and other teams. You’ll be expected to identify opportunities where AI can improve GRC workflows and turn useful experiments into practical, reliable solutions. Your work will help 1Password protect the people, businesses, and digital experiences that depend on secure access every day.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
• Bring three or more years of experience in security, compliance, risk, audit, GRC, program management, or a related technical discipline.
• Manage moderately complex, cross-functional compliance or security initiatives with a high degree of organization, ownership, and follow-through.
• Apply one or more security or compliance frameworks, such as SOC 2, ISO 27001, NIST 800-53, CMMC, FedRAMP, PCI DSS, or similar standards.
• Support FedRAMP or comparable federal compliance programs, ideally in a program management, project management, or cross-functional coordination capacity. Familiarity with authorization boundaries, assessment preparation, Plans of Action and Milestones (POA&Ms), continuous monitoring, Third-Party Assessment Organization (3PAO) coordination, or remediation is valuable.
• Translate framework requirements into clear control activities, policies, procedures, test cases, evidence requirements, and operational workflows.
• Work with GRC platforms such as Drata, Tines, Vanta, ServiceNow, Archer, LogicGate, Secureframe, or comparable tools, and use automation techniques such as APIs, scripts, webhooks, ticketing workflows, and cloud or identity integrations.
• Actively use AI in day-to-day work and show a clear trajectory toward building with it, including experimenting with or configuring AI-assisted workflows for GRC, security, risk, or compliance tasks. Understand the need for validation, human judgment, reliable controls, and appropriate review before relying on AI-generated outputs.
What you can expect:
• Manage GRC initiatives spanning commercial compliance, federal compliance, security risk, vendor risk, policy management, and customer trust.
• Support planning, assessment preparation, remediation, and continuous monitoring activities for FedRAMP, CMMC, NIST 800-53, and related programs.
• Partner with control owners, Security, Engineering, Legal, Privacy, auditors, assessors, and business stakeholders to gather evidence, track actions, and resolve gaps.
• Define and improve how evidence is generated, validated, mapped to requirements, stored, and traced to its source.
• Monitor control health, evidence freshness, configuration drift, exceptions, and remediation progress.
• Build or configure automated and AI-assisted workflows that reduce manual effort and improve the reliability of compliance and risk processes.
• Maintain project plans, action trackers, risk logs, documentation, and status updates while contributing to repeatable team practices and knowledge sharing.
USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $111,000 CAD and $155,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
🚀 I’m hiring Senior AI Product Managers for the Growth team at Zego, the UK’s first insurtech unicorn, with roles open in London or Portugal. We need Senior PMs who can own a growth domain and run a real test-and-learn engine across the funnel.
ГибридseniorГеография найма не уточнена
United States, San Diego, CA
United States, Aliso Viejo, CA
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.