Location: Annapolis, MD
Position Objective:
The Vice President, Supply Chain serves as the senior executive responsible for leading, and executing the Luminis Health supply chain strategy across all hospitals, ambulatory locations, physician practices, and affiliated entities. The Vice President is accountable for the operational, financial, strategic, and technology-enabled performance of the supply chain, including sourcing, contracting, value analysis, inventory management, logistics, distribution, procure-to-pay integration, data governance, and supplier performance.
As a member of the executive leadership team, the Vice President partners with clinical, operational, physician, and finance leaders to drive supply expense optimization, standardization, utilization management, and clinical integration initiatives that support Luminis Health's strategic objectives.
The organization is currently undergoing a comprehensive supply chain transformation. The Vice President will provide executive leadership for several strategic initiatives including implementation of Lumere Value Analysis, systemwide PAR Optimization, Item Master governance and data stewardship, supply chain technology modernization, and additional initiatives designed to improve operational performance, clinician experience, and financial outcomes.
The successful candidate will be a seasoned healthcare supply chain executive with demonstrated experience leading large-scale transformations, implementing enterprise technologies, building high-performing teams, and achieving measurable performance improvement across complex health systems.
Essential Job Duties
Strategic Supply Chain Leadership
Execute a comprehensive system-wide supply chain strategy aligned with Luminis Health's Vision 2030.
Provide executive leadership for supply chain operations across acute care facilities, ambulatory sites, physician practices, and future care locations.
Establish long-term roadmaps for supply chain modernization, automation, analytics, and operational excellence.
Partner with executive leadership, physician leaders, and operational stakeholders to ensure supply chain strategies support organizational growth and performance objectives.
Supply Chain Transformation
Lead the ongoing transformation of the supply chain function following significant post-pandemic performance improvements and operational stabilization efforts.
Create and sustain a culture of continuous improvement, accountability, innovation, and data-driven decision making.
Identify opportunities to redesign processes, eliminate variation, improve service levels, and reduce total cost of ownership.
Champion change management strategies that drive adoption of new processes, technologies, and operating models.
Technology and Analytics Leadership
Serve as executive sponsor for major supply chain technology initiatives.
Lead implementation and optimization of supply chain technologies including Lumere Value Analysis, ERP enhancements, inventory management systems, analytics platforms, and automation solutions.
Establish data governance standards that improve supply visibility, reporting accuracy, contract compliance, and decision support capabilities.
Promote the effective use of analytics to drive sourcing, utilization, inventory, and operational decisions.
Value Analysis and Clinical Integration
Provide executive oversight for system-wide value analysis activities.
Partner with physicians, nursing, procedural leaders, and operational executives to support evidence-based product selection and standardization.
Ensure that product decisions balance quality, outcomes, clinician satisfaction, and total cost.
Support development of strong physician engagement and governance structures to advance value-based purchasing initiatives.
Inventory Management and Logistics
Provide oversight for all inventory management, distribution, replenishment, logistics, receiving, and supply operations.
Lead system-wide PAR Optimization initiatives to improve inventory performance, cash flow, supply availability, and labor efficiency.
Establish performance standards and key metrics related to inventory turns, stockouts, fill rates, and service levels.
Ensure supply continuity and organizational readiness through comprehensive sourcing and resiliency strategies.
Item Master and Data Governance
Establish enterprise governance for item master integrity, product standardization, and data management.
Lead the ongoing item master cleanup initiative and implement sustainable processes to maintain data accuracy.
Develop policies and procedures supporting standardization across all Luminis Health entities.
Ensure alignment between contracting, sourcing, inventory, finance, and clinical systems.
Financial Stewardship
Accountable for supply chain operating and capital budgets.
Deliver measurable reductions in supply expense while maintaining quality and service standards.
Develop financial improvement strategies through sourcing optimization, utilization management, inventory reduction, and process redesign.
Monitor and communicate performance against established financial and operational goals.
Talent Development and Leadership
Build and develop a high-performing supply chain leadership team.
Foster a culture of engagement, accountability, professional development, and continuous learning.
Create succession plans and leadership development opportunities across the supply chain organization.
Promote collaboration across hospitals, ambulatory operations, physician practices, finance, and clinical departments.
Education and Experience
Required Education
Master's Degree in Healthcare Administration, Business Administration, Supply Chain Management, Finance, Operations, or related field.
Required Experience
Minimum 15 years of progressive supply chain leadership experience. Preferred experience at hospitals, health systems, academic medical centers, pharmaceutical, insurance or service industries.
Demonstrated success leading enterprise-wide supply chain transformation initiatives.
Significant experience implementing supply chain technologies, ERP systems, value analysis platforms, analytics tools, and inventory management solutions.
Experience overseeing supply chain operations across acute care, ambulatory, and physician practice settings.
Proven record of achieving measurable financial and operational improvements.
Preferred Qualifications
Experience with PeopleSoft, GHX, Lumere, or other major healthcare supply chain platforms.
Demonstrated expertise in value analysis, physician alignment, item master governance, and supply chain analytics.
Required License/Certifications:
None
Working Conditions, Equipment, Physical Demands:
N/A
Pay Range
$240,000
—
$320,000 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
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Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are looking for a
Technical Project Manager
to join our
Network Infrastructure
team.
You will bring network engineering and partner teams together to turn requirements into actionable plans and lead project delivery from planning through completion. Your work will span network deployments, internal network service improvements, and security initiatives across our global infrastructure, including offices and data centers. You will also help manage our network services as products, setting goals and metrics to guide improvements and measure how well they meet users’ needs.
Your responsibilities will include:
Lead networking and infrastructure projects across teams, agreeing on scope, priorities, owners, delivery commitments, and completion criteria.
Turn incoming requests into actionable plans, clarify dependencies, and coordinate delivery with Global Networks, NetDev, SRE, and other partner teams.
Support quarterly planning and day-to-day coordination by aligning priorities with engineering capacity and keeping tasks and dependencies on track.
Manage risks and scope changes, follow through on commitments, help resolve blockers, and escalate issues when needed.
Coordinate network deployments for offices and data centers, building shared deployment playbooks with clear milestones and responsibilities.
Prepare and coordinate security initiatives within Network Infrastructure in partnership with the CISO, Platform Security, and Physical Security, balancing security work with other engineering priorities.
Work with service owners and engineering teams to define service goals and metrics, prioritize improvements, and assess results against users’ needs.
Keep project plans and status current in Jira, and provide concise updates on progress, blockers, risks, and decisions needed.
Help teams adopt shared Network Infrastructure tools and practices, using simple, practical processes without unnecessary bureaucracy.
We expect you to have:
Experience delivering networking projects involving multiple engineering teams, such as network deployments, connectivity upgrades, or migrations.
A working understanding of networking and IT infrastructure concepts, sufficient to discuss requirements, dependencies, and trade-offs with engineers.
Strong stakeholder management and negotiation skills, including the ability to resolve conflicting priorities and coordinate teams outside your reporting line.
Experience managing scope, schedules, risks, dependencies, and engineering capacity across multiple concurrent projects.
The ability to turn loosely defined requests into actionable plans with clear owners, milestones, and completion criteria.
Familiarity with Agile, Kanban, and milestone-based planning, and the judgment to choose an approach that fits the work.
Experience using Jira or similar tools to maintain project plans, coordinate work, and report on delivery.
Clear written and verbal communication in English, including the ability to provide concise updates for technical teams and leadership.
A practical approach to delivery: you take ownership, follow through, raise issues early, and help teams find workable solutions.
It would be a plus if you have:
Experience translating security requirements into engineering plans and coordinating initiatives such as vulnerability remediation, network segmentation, firewall rollouts, or access management.
Experience managing internal infrastructure services as products, including defining goals and metrics and prioritizing improvements based on users’ needs.
Experience coordinating network deployments for office or data center launches.
Experience developing reusable deployment playbooks or helping teams adopt shared tools and engineering practices.
Hands-on experience configuring Jira workflows, building reports, or automating project processes.
Relevant certifications, such as PMP, PRINCE2, or certifications in networking or security.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Hong Kong, remote; Australia, remote; China, remote; Singapore, remote; Seoul, remote
Workplace: Remote
Why work at Higgsfield AI?
We're the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, and powering 390 of Fortune 500 brands. We’re building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn’t just moving fast, but rewriting what fast looks like.
Who we are looking for
Everyone at Higgsfield is an A-player. We're looking for teammates who bring:
- High energy, strong commercial instincts, and flawless execution.
- Ownership and accountability to drive deals end-to-end.
- The ability to build trusted relationships with partners, agencies, and enterprise clients.
- Resilience in high-pressure situations and an always-on mindset.
- A balance of sharp analytical skills and natural people intuition.
- Hunger to win and the grit to scale a B2B SaaS business globally.
About the role
This is the GTM Account Executive role for Asia-Pacific (excluding Japan, which has its own dedicated lead). APAC is a crucial region for Higgsfield, and this role turns its creator and agency demand into agency, brand and enterprise revenue: sourcing and closing the region's first deals yourself and owning the accounts after signature. You work with our Almaty-based GTM team, our US-based Enterprise team, and directly with company leadership.
What you will work on
- End-to-end sales execution: identify, pitch, negotiate, and close deals with APAC agencies, brands and B2B partners, adapting to how each market buys.
- Open the market: build a named-account plan across the region's most ready markets and work it, starting with advertising and creative agencies, consumer brands, production companies, broadcasters and streamers, K-content, gaming and sports media.
- Convert platform demand: turn high-usage APAC creators, teams and agencies already on Higgsfield into team and enterprise accounts.
- Account management: own relationships post-sale, ensuring adoption, expansion, and long-term success.
- Partner routes to market: identify and activate the regional agency networks, telcos and platforms, studios and resellers that are the primary route in across Asia.
- Customer success: act as the voice of the APAC customer internally, ensuring feedback flows into product and engineering.
- Processes at scale: build the repeatable playbook that the next APAC hires will follow.
Your must haves
(You don't need to meet every single requirement to be a strong candidate. If you're excellent in a few of these areas and eager to grow, we'd still love to hear from you.)
- Revenue track record: demonstrable history of consistently achieving and exceeding multi-million dollar revenue targets, with deals you sourced and closed yourself.
- Proven experience in B2B SaaS sales and/or account management with measurable results.
- Multi-country APAC experience: you have sold creative, marketing or AI technology in at least three APAC markets with distinct buying cultures.
- An existing network of senior buyers in APAC agencies, brands, media or entertainment companies.
- Excellent English communication skills, both written and spoken. Korean, Mandarin, Cantonese, Bahasa or Thai is a strong plus.
- Strong negotiation, presentation, and closing skills.
- Strong analytical skills with the ability to leverage sales data and metrics for decision-making.
- Ability to work in a high-growth startup environment.
Nice to haves
- Big3/Big4 consulting experience or equivalent top-tier professional background is a strong plus.
- Experience selling AI, GenAI, or ML products.
- Experience in early-stage, fast-scaling startups.
- Exposure to upselling, cross-selling, and customer success strategies.
- Relationships in K-content, gaming, or broadcaster and streamer ecosystems in Asia.
- Existing network of enterprise clients or partners in SaaS/AI ecosystems.
The deal
- Competitive base salary in USD.
- Equity participation through the company's stock option program.
- Based in Almaty (on-site; we sponsor and process your work permit, cover your flights, and provide temporary housing while you settle in) or remote in an APAC country, with regular travel across the region and to Almaty.
- Our GTM team works six days a week and overlaps with US hours. Expect the same pace wherever you are based.
- Full-time position.
- Opportunity to become the cornerstone of Higgsfield's APAC sales engine.
Location: Remote or Mississauga
Workplace: remote
Job Title: Outbound Product Manager – 12 month contract
Location: Canada – Remote or Mississauga, ON – Hybrid
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
About the Team
The Outbound Product Management team drives the commercialization and market success of PCC’s strategic products and services. The team ensures solutions are effectively positioned, launched, and adopted by translating product capabilities into clear customer value. Outbound PMs partner cross-functionally to align go-to-market execution and enable the field to drive revenue and adoption. The team also captures structured market and customer insights to inform ongoing product enhancements.
Position Summary:
The Outbound Product Manager owns go-to-market execution and adoption success for assigned products and initiatives. This role defines positioning, supports launch strategy, enables sales and customer-facing teams, and gathers voice-of-customer insights to strengthen product-market fit. The Outbound PM ensures cross-functional readiness and monitors adoption performance post-launch. Success is measured by launch effectiveness, adoption growth, and field enablement impact.
Key Responsibilities:
Develop and execute go-to-market plans for new products, and strategic initiatives.
Define and refine product positioning and messaging in collaboration with Marketing and Product.
Identify and engage target customers for early validation and beta participation.
Ensure cross-functional GTM readiness across Sales, Marketing, RevOps, Customer Operations, and Support.
Monitor product adoption, usage trends, and performance metrics; identify risks and recommend corrective actions.
Provide subject matter expertise for sales enablement, strategic deals, and customer engagements.
Gather and synthesize customer and competitive intelligence to inform roadmap discussions.
Required Skills & Qualifications:
5+ years of experience in product management, product marketing, or go-to-market roles within enterprise software or healthcare technology.
Bachelors Degree in a related field (Technology, Business, etc)
Experience commercializing enterprise SaaS or AI-driven solutions.
Experience working closely with Sales, RevOps, and Customer Success teams.
Healthcare or post-acute industry experience.
Experience supporting beta programs and structured customer validation initiatives
Demonstrated ability to lead cross-functional initiatives in a matrixed organization
Strong analytical skills with the ability to interpret adoption and market performance data.
Excellent communication and storytelling skills for technical and non-technical audiences.
Lead cross-functional GTM readiness planning across Sales, Marketing, RevOps, Customer Operations, and Support.
Monitor adoption, usage, and revenue performance; proactively identify growth opportunities and risk mitigation plans.
Drive structured beta programs and customer validation efforts to ensure commercial viability.
Serve as commercialization lead for strategic, high-value deals and executive-level customer engagements.
Influence roadmap discussions through data-driven market intelligence and competitive analysis.
Mentor and guide Outbound Product Managers on best practices and GTM execution.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $109,000 - $136,300. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: Remote - US
Workplace: remote
Job Title: Outbound Product Manager - 12 month contract
Location: USA – Remote
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
About the Team
The Outbound Product Management team drives the commercialization and market success of PCC’s strategic products and services. The team ensures solutions are effectively positioned, launched, and adopted by translating product capabilities into clear customer value. Outbound PMs partner cross-functionally to align go-to-market execution and enable the field to drive revenue and adoption. The team also captures structured market and customer insights to inform ongoing product enhancements.
Position Summary:
The Outbound Product Manager owns go-to-market execution and adoption success for assigned products and initiatives. This role defines positioning, supports launch strategy, enables sales and customer-facing teams, and gathers voice-of-customer insights to strengthen product-market fit. The Outbound PM ensures cross-functional readiness and monitors adoption performance post-launch. Success is measured by launch effectiveness, adoption growth, and field enablement impact.
Key Responsibilities:
Develop and execute go-to-market plans for new products, and strategic initiatives.
Define and refine product positioning and messaging in collaboration with Marketing and Product.
Identify and engage target customers for early validation and beta participation.
Ensure cross-functional GTM readiness across Sales, Marketing, RevOps, Customer Operations, and Support.
Monitor product adoption, usage trends, and performance metrics; identify risks and recommend corrective actions.
Provide subject matter expertise for sales enablement, strategic deals, and customer engagements.
Gather and synthesize customer and competitive intelligence to inform roadmap discussions.
Required Skills & Qualifications:
5+ years of experience in product management, product marketing, or go-to-market roles within enterprise software or healthcare technology.
Bachelors Degree in a related field (Technology, Business, etc)
Experience commercializing enterprise SaaS or AI-driven solutions.
Experience working closely with Sales, RevOps, and Customer Success teams.
Healthcare or post-acute industry experience.
Experience supporting beta programs and structured customer validation initiatives
Demonstrated ability to lead cross-functional initiatives in a matrixed organization
Strong analytical skills with the ability to interpret adoption and market performance data.
Excellent communication and storytelling skills for technical and non-technical audiences.
Lead cross-functional GTM readiness planning across Sales, Marketing, RevOps, Customer Operations, and Support.
Monitor adoption, usage, and revenue performance; proactively identify growth opportunities and risk mitigation plans.
Drive structured beta programs and customer validation efforts to ensure commercial viability.
Serve as commercialization lead for strategic, high-value deals and executive-level customer engagements.
Influence roadmap discussions through data-driven market intelligence and competitive analysis.
Mentor and guide Outbound Product Managers on best practices and GTM execution.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $121,900 - $152,400. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: Hybrid - New York City
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the Role:
We're looking for a leader to build and grow the Startups Activations team. This team is the voice of Vercel to the earliest-stage startups, helping founders make great infrastructure decisions from day one and land on Vercel before they ever need to migrate.
You'll hire and develop up-and-coming talent from a wide range of backgrounds, including former founders, developers, and early-career sellers, and turn them into trusted advisors for technical founders. You'll build the machine: a high-velocity, repeatable motion that uses AI, automation, and product signals to reach thousands of early startups at the right moment. You'll set the operating rhythm, coach relentlessly, and turn what works into playbooks the rest of the Startups org can scale.
If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.
What You Will Do:
Hire & Grow Talent
: Recruit, onboard, and ramp a diverse team of former founders, developers, and early-career sellers. Build a bench that grows into future AEs and leaders across Vercel.
Coach & Develop
: Run 1:1s, call reviews, and skill-building sessions that turn new sellers into credible, technical advisors for founders.
Build the Activation Machine
: Design a high-velocity motion that combines outbound, product-led signals, community, and ecosystem partners (accelerators, VCs, AI tooling) to get early startups deployed on Vercel.
Be the Voice of Vercel to Startups
: Make sure every early founder understands how Vercel's platform and Agent Stack help them build, ship, and scale, and why starting here is the right infra decision.
AI, Automation & Playbooks
: Use AI and automation to multiply team impact, spot patterns in usage and signups, and turn winning plays into repeatable motions.
Pipeline & Execution
: Own activation, conversion, and bookings targets. Define the leading indicators that predict long-term customer growth and hold the team to them.
Forecasting & Performance Management
: Inspect pipeline health, own forecast accuracy, and manage performance against activity, conversion, and quota.
Cross-Functional Collaboration
: Partner with Marketing, Product, Growth, RevOps, Solutions Engineering, and the Greenfield and Install Base teams to make handoffs seamless as startups scale.
About You:
5+ years of experience in SaaS sales or startup go-to-market, including 2+ years managing quota-carrying sellers.
A track record of hiring and developing early-career talent and people from non-traditional backgrounds into top performers.
Experience building or running a high-velocity sales motion with volume, speed, and discipline.
Comfort talking with technical founders about architecture and tradeoffs. You don't need to be an engineer, but you need credibility with engineers.
Real curiosity about AI-native development and the tools shaping how startups build and ship.
A builder's mindset: you like creating systems, not just running them, and you balance strategy with hands-on execution.
A growth mindset, resilience, and strong shared ownership.
Bonus If You:
Have been a founder, early-stage operator, or developer.
Have built a team or motion from zero inside a high-growth company.
Have experience with startup ecosystems: accelerators, VCs, founder communities, or developer communities.
Have sold developer tools, infrastructure, or AI products to startups.
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $280,000 - $330,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: New York, NY
Workplace: Hybrid
As the Director of Strategic Finance at Talkiatry, you will own the financial strategy and growth of our new lines of business, product, and operations, and serve as the senior finance partner to our Clinical Operations, Core Operations, and Product teams. This is a high-impact, highly visible role that sits at the intersection of finance and operations, providing the analytical rigor and strategic guidance that help these teams plan, invest, and scale with confidence.
We are looking for an exceptional, proven finance leader who thinks like an owner, operates with the precision of a CFO-in-training, and has the instincts to build systems and processes that scale. You will partner with business leaders to shape budgets, headcount, and investment decisions, and build the data infrastructure that drives decision-making at the executive and board level.
ABOUT TALKIATRY:
Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.
Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.
Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.
YOU WILL:
- Own new line of business launches and strategic initiatives. Lead financial modeling, market analysis, and diligence for new service lines, operational initiatives, and build-vs-buy decisions. Shape investment decisions and make the case for where we place our biggest bets.
- Build operational and unit economics analytics. Develop models and dashboards covering clinician capacity and productivity, cost per encounter, and operational efficiency. Turn data into clear recommendations that improve performance.
- Drive Product investment decisions. Work closely with Product and Engineering to evaluate roadmap investments, build business cases, and track the financial return of product initiatives against commercial and operational outcomes.
- Drive the operating cadence. Lead monthly business reviews, quarterly business reviews, and board reporting for Clinical Operations, Core Operations, and our new lines of business ensuring leadership always has a clear, accurate picture of where we stand and where we’re going.
- Be the strategic finance partner to Clinical Operations and Core Operations. Act as a trusted advisor to each team’s leaders on planning, budgeting, and resource allocation, and translate operational and strategic priorities into clear financial plans and trade-offs.
- Drive budgeting and forecasting. Own the annual operating plan and rolling forecasts for Clinical Operations, Core Operations, and each new line of business, including headcount, vendor, and non-headcount spend. Provide clear variance analysis and recommendations to leadership.
YOU ARE:
- Strategic Thinking: You define the path, not just the analysis. You identify the highest-leverage opportunities, build conviction around them, and drive execution not just recommendations.
- Technical Rigor: You have expert financial modeling abilities three-statement models, unit economics, scenario planning and can build and own a SQL-based analytics layer end to end.
- Operational & Business Acumen: You understand how healthcare delivery operations work clinician capacity, scheduling, care operations, and the cost levers that drive margin per encounter and how to partner with operators to improve them.
- Product Orientation: You think in systems, write clear requirements, and push for tooling that scales. You’ve partnered with product and engineering teams to evaluate investments and build infrastructure that drives business outcomes.
- Executive Presence: You communicate with board-level polish. You distill complex analyses into clear narratives and present confidently to the CFO and executive leadership.
- High Energy & Ownership: You thrive in a fast-paced startup environment, balance long-term strategy with urgent ad hoc requests, and measure yourself by outcomes — not outputs.
- Operational Leadership: You know how to translate strategy into execution. You can lead complex, cross-functional initiatives, influence stakeholders across teams, and drive measurable operational improvements across Clinical Operations, Core Operations, and our new lines of business.
YOU HAVE:
- 10+ years of experience in strategic finance, FP&A, business partnering, investment banking, or private equity, or a mix healthcare or health tech experience strongly preferred.
- Expert SQL skills you write complex queries fluently and have built reporting infrastructure that executives rely on.
- AI-forward mindset you actively use AI tools in your day-to-day work to accelerate analysis, automate workflows, and raise the quality of decisions, and you can point to concrete examples of how you've done so.
- Proven track record owning and scaling new businesses, products, or operational functions, and partnering with senior operational and product stakeholders to drive measurable business outcomes.
- Ability to be a “player-coach” hands-on, proactive, and comfortable rolling up sleeves to get work done.
WHY TALKIATRY:
- Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
- Collaborative environment: be part of building something from the ground up at a fast-paced startup
- Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
- Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
- It all comes back to care: we’re a mental health company, and we put our team’s well-being first
Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
Location: LATAM
Workplace: Remote
ABOUT POLYGON LABS
Polygon Labs is a global blockchain payments company building and operating infrastructure to move money instantly, reliably, and at internet scale, with the mission to move all money onchain. It is building the Polygon Open Money Stack, an open and integrated stack of services and technologies to instantly and reliably move money anywhere, and put it to work. Its infrastructure has facilitated trillions of dollars in onchain value transfer and supported millions of transactions daily for some of the globe's largest banks, fintechs, enterprises, and consumer applications.
YOUR ROLE
Are you excited by the idea of reshaping how value moves across borders? At Polygon Labs, we're building the future of on-chain finance - and we’re looking for somebody to drive that future in Colombia.
In this high-impact role, you'll lead efforts to expand our presence in the payments and stablecoins space, build deep collaborations with fintechs, financial institutions, and infrastructure players, and co-create go-to-market strategies that turn potential into real-world adoption. You’ll work cross-functionally to remove friction, unlock new corridors, and help shape the next wave of digital financial infrastructure.
If you’re a natural connector with deep regional experience and a passion for web3 innovation - this role is for you.
YOUR RESPONSIBILITIES
- Identify and engage key players across the payments and stablecoins ecosystem: banks, fintechs, PSPs, CEXs, wallets, and market makers.
- Champion Polygon Labs’ product suite and roadmap - highlighting use cases like on-chain FX, cross-border remittances, and the upcoming Polygon Payments Network.
- Prioritize strategic partners and corridors; shape pilots, integrations, and long-term opportunities.
- Stay ahead of the regulatory curve by analyzing and reporting on evolving policies impacting digital payments and blockchain in the region.
- Translate complex developments into actionable insights for both internal teams and external partners.
- Co-create and execute GTM plans with top-tier ecosystem players; maintain momentum through recurring engagement and clear value delivery.
- Build and maintain pitch decks, one-pagers, case studies, and internal briefings to support execution.
- Manage deliverables across cross-functional teams - legal, engineering, marketing, finance - to ensure end-to-end success.
- Maintain and improve internal BD tools: CRMs, dashboards, KPIs, and performance trackers.
- Own operational clarity across all active initiatives in the region.
WHAT YOU'LL NEED
- 6+ years of experience in financial services, fintech, or blockchain - especially with payments, stablecoins, or institutional crypto.
- Strong network across Colombia's financial and fintech ecosystem.
- Proven ability to lead strategic BD initiatives and drive cross-functional execution.
- Deep understanding of on-chain finance, including DeFi, stablecoins, and institutional yield.
- Working knowledge of regional crypto regulations and their impact on financial products.
- Excellent communicator with strong executive presence and storytelling ability.
- Highly organized, adaptable, and comfortable in a fast-paced, high-autonomy environment.
PREFERRED QUALIFICATIONS
- Background in traditional payments or fintech strategy - especially in product, pricing, or GTM roles.
- Familiarity with DeFi, remittances, or crypto-native infrastructure.
- Exposure to M&A, investment evaluations, or deal structuring.
- Understanding of FX flows, capital controls, and emerging market challenges.
- Experience crafting collateral for partners, investors, or sales teams.
POLYGON LABS PERKS
The goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes the following benefits for our full time employees:
- Remote first global workforce
- Industry leading Medical, Dental and Vision health insurance*
- Company matching 401k with 3% match*
- $1,500 Home Office Set Up Allowance (life-time max)
- $200 Annual Book Allowance Program
- $75 Monthly internet or phone reimbursement
- Flexible Time Off
- Company issued laptop
- Egg freezing, mental health, and employee wellness benefits
*In certain countries medical, dental and vision is fully covered for employees & their dependents. This is country and plan specific.
*401k is for United States employees only
Polygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.
If you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.
Learn More about Polygon Labs
Website https://polygon.technology/ |Twitter https://twitter.com/0xPolygon|Telegram https://t.me/polygonofficial |Reddit https://www.reddit.com/r/0xpolygon/ |Discord https://discord.gg/0xpolygoncommunity |Instagram https://www.instagram.com/0xpolygon/ |Facebook https://www.facebook.com/0xPolygon.Technology |LinkedIn https://www.linkedin.com/company/13449964/admin/
Location: Sofia, Bulgaria - Office
MariaDB is making a big impact on the world. Whether you're checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout, MariaDB is the backbone of applications used every day. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.
The Opportunity
We are looking for a Senior Remote DBA who already operates at an expert level and wants to own the hardest problems our customers bring us. You will be a senior member of our global Remote DBA team. You'll be responsible for the health, performance and resilience of business-critical MariaDB environments for customers around the world, both on their own infrastructure and on MariaDB Cloud.
This is not a learning role. Customers and colleagues will rely on your judgment when a production cluster is down, a migration goes sideways, or an architecture needs to be rethought. You will work autonomously, make technical decisions, and explain them clearly to customer engineering teams.
We are a "virtual" team, distributed globally and working over the internet. We make heavy use of email, Slack, the web, ssh and similar remote technologies. Because we provide coverage to our customers 24x7x365, this position involves on-call duty and occasional work on nights, weekends and holidays. We use our global team to minimize the impact as much as possible.
What You Will Do
• Own the operational health of complex customer MariaDB environments: replication topologies, Galera clusters, MaxScale deployments and large datasets.
• Act as a senior escalation point for critical incidents, including after-hours, and drive them through to resolution and root cause analysis.
• Perform deep performance analysis and tuning: query and schema optimization, InnoDB and server configuration, concurrency and locking issues.
• Design, review and implement high availability and disaster recovery architectures, and validate them through tested failover and recovery.
• Define and verify backup and recovery strategies, and lead recoveries when they are needed.
• Plan and execute major version upgrades and migrations with minimal customer downtime.
• Perform capacity planning and proactive health checks, and turn findings into clear, prioritized recommendations.
• Automate repetitive work, and help build the tooling, runbooks and standards that the whole Remote DBA team uses.
• Communicate directly with customers: technical calls, incident updates, written reports and RCAs.
• Share knowledge with and support less experienced team members. You should be able to guide others, even though this role has no formal management responsibility.
• Participate in the community through blog posts, talks or contributions to the MariaDB ecosystem.
What You Bring
• 8+ years of hands-on DBA experience with MariaDB and/or MySQL in production environments.
• Deep knowledge of MariaDB/MySQL internals, InnoDB, query optimization and server tuning.
• Strong, hands-on experience with replication (asynchronous, semi-synchronous, GTID) and Galera Cluster.
• Experience designing and operating MariaDB MaxScale (read/write splitting, failover, routing).
• Proficiency with backup and recovery tools such as MariaDB Backup, mydumper and mysqldump, including point-in-time recovery.
• Solid Linux system administration skills, covering storage, networking and OS-level performance troubleshooting.
• Proficiency in at least one scripting language (Bash, Python, Go or similar) for automation.
• Proven ability to troubleshoot complex production incidents under pressure and lead them to resolution.
• Excellent written and spoken English. You will be talking directly with customer engineers and explaining complex issues clearly.
• Comfortable working remotely and autonomously, with tenacity in customer follow-up.
Nice to Have
• Experience with Kubernetes and containers, including running stateful databases on Kubernetes.
• Experience with MariaDB ColumnStore or other columnar databases.
• Experience with public cloud platforms (AWS, GCP, Azure) and managed database services.
• Experience with MariaDB/MySQL monitoring tools (e.g. Prometheus, PMM).
• Experience in a 24x7 support or Remote DBA environment.
• Contributions to open source software in the MariaDB/MySQL ecosystem.
• MariaDB and/or MySQL certifications.
• Experience in pre-sales or architecture reviews with customers.
Location
Remote – Bulgaria (or hybrid from our Sofia office).
• The preferred shift rota is Tuesday–Saturday or Sunday–Thursday.
• Other flexible schedules with weekend coverage are desirable.
Travel
Flexible to travel internationally for company-related meetings.
Compensation Salary Range: 70,000 - 94,000 EUR per year (gross)
Please note: The starting salary offered will be commensurate with the candidate's skills, qualifications, and relevant experience, in alignment with our gender-neutral compensation framework.
What's in it for you?
Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB, plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. You'll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays) and a massive degree of flexibility and freedom, and more.
How to Apply
If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.
At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
MariaDB does not sponsor work visas or relocation.
MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.
MariaDB is an equal opportunities employer.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is hiring a Video Editor & Shooter to create compelling, finished video for our content and social channels. Editing and social storytelling are the core of this role. You’ll find the story in footage, bring strong editorial recommendations, and own edits from selects through final delivery. You’ll also shoot executive content, interviews, events, and other planned capture. You’ll be one of the first two hires in a dedicated Content & Social (C&S) creative pod, alongside its creative lead.
The role sits within the Harvey Creative Studio (HCS) for creative leadership, craft, and brand standards, with the C&S roadmap determining workload and priorities. Broader HCS projects are staffed separately.
You’ll work directly with C&S leads from briefing through delivery and with the pod’s creative lead on narrative and editorial direction. The creative lead retains overall narrative responsibility and accountability for the work through delivery. You own the editing craft and delivery of finished assets within that direction.
The Work You Will Support
The initial planning mix for the pod includes:
- Supporting 1–3 recurring series each month, including executive content.
- Covering 2–3 events per month and turning captured footage into content for our channels.
- Producing product videos with Product Marketing and relevant HCS teams, including an ongoing cadence of feature videos, explainers, use cases, and demonstrations beyond launch.
- Recurring series generally have longer planning cycles. Event and product launch work often needs a turnaround of one to two weeks. The creative lead and C&S agree the pod’s workload and resourcing upfront, including deliverables, capture, editing time, and reviews.
- For product launches, this pod owns the content and social assets on its roadmap. Larger campaign and demo productions remain with the relevant HCS teams, with messaging, footage, and delivery handoffs coordinated upfront.
WHAT YOU'LL DO
Editing and Social Storytelling
- Own edits from footage review and selects through finished assets ready for each platform, using footage you capture and material supplied by other teams.
- Find the story in interviews, event footage, and product content. Recommend hooks, structure, pacing, and cutdowns that deliver the message and fit the audience and channel.
- Finish videos with captions, on-screen text, basic graphics, music, sound design, audio mixing, and color correction. Deliver the required aspect ratios and channel versions.
- Build and refine recurring formats with the creative lead and C&S. Use audience response and available performance insights to recommend editorial improvements.
- Manage versions and feedback through final export, checking message clarity, caption accuracy, picture, sound, and platform specifications.
Shooting and Planned Capture
- Shoot executive content, interviews, events, and other capture planned on the C&S roadmap, with reliable camera, lighting, and audio setups.
- Translate the brief and creative direction into practical capture plans and shot lists. Capture the coverage needed for the planned edits and channel versions.
- Help executives and other non-professional talent feel comfortable on camera, working from the creative lead’s direction and agreed interview approach.
- Coordinate capture and editing time with the creative lead and production support, raising resource needs early so planned shoots and finished asset delivery are both covered.
Collaboration and Delivery
- Work day to day with C&S leads and the pod’s creative lead to confirm the message, audience, channel, deliverables, and timing before work begins.
- Follow the approval model: C&S owns content and platform fit; HCS owns creative execution, craft, and brand standards. Incorporate both sets of feedback into the final assets.
- Collaborate with copywriting support, when assigned, on scripts, interview preparation, and paper edits, with the creative lead retaining overall narrative ownership.
- Partner with [named production owner to confirm], who owns scheduling, vendors, budgets, and shoot logistics. Provide capture requirements and flag capacity conflicts so editing time is protected.
Media and Equipment
- Maintain organized project files, footage backups, templates, LUTs, export presets, and reusable assets so edits and handoffs move efficiently.
- Keep the camera, lighting, and audio kit used for your shoots organized and ready. Handle routine setup and care, and flag repair, rental, or additional crew needs to the production owner.
WHAT YOU HAVE
- 5+ years of professional video editing experience, with a portfolio showing consistent delivery of strong social content.
- Strong editing skills in Premiere Pro or DaVinci Resolve, including captions, basic graphics, color correction, audio mixing, and exports for different channels.
- Strong editorial judgment: you can find a clear story in footage and explain your recommendations on hooks, pacing, structure, and format.
- Experience developing or improving recurring social formats and using audience response to inform the next edit.
- Hands-on shooting skills for interviews, executive content, and events, including camera, lighting, and audio, with a calm approach to non-professional talent.
- Experience balancing planned programming with shorter production timelines, managing feedback, and delivering finished work on schedule.
- Clear communication, reliable media organization, and the judgment to raise scope or capacity issues early. Flexibility for planned event coverage, travel, and occasional early or late shoots.
NICE TO HAVE
- Experience on a dedicated content or social team at a technology, SaaS, or B2B company.
- Experience editing product demonstrations, screen recordings, explainers, or use-case videos.
- Interest in AI, the legal industry, and making complex products understandable through video.
COMPENSATION
$159,200 - $225,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-BG1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Jacksonville, Florida
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Purpose:
We are looking for an experienced Full-time Provider (Nurse Practitioner or Physician Assistant) to provide primary care to our patients in the Jacksonville, FL
region. You will apply medical techniques and principles under the supervision of a physician, and you will care for a diverse set of patients with chronic diseases.
What You'll Do:
Provide high quality care to primary and palliative patients in and around Jacksonville, Florida.
Assess patient's health by performing physical examinations; obtaining, updating, and studying medical histories and creating the best plan for care
Effectively communicate with office staff and clinical operations across various internal platforms
Provide high quality, patient centered care to a panel of patients
Attend quarterly medical staff meetings
Develop impressions, diagnosis, and treatment plans
Foster trust and consult with patients, families, and caregivers during visits
Order diagnostic testing as medically necessary
Prescribe medications supplies and appropriate medically necessary interventions
What You'll Need:
Board Certified, with a valid NP or PA certification in the State of Florida
Strong clinical skills with the ability to accurately and confidently treat, assess, and diagnose
Positive demeanor and strong people skills
Ability to confidently problem solve and operate independently
1-2 years of primary care experience with geriatric patients (hospice experience highly preferred but not required)
What you'll get:
A flexible schedule - so you can see your patients during a schedule that works for you
Autonomy - so you can feel trusted to provide the best care possible.
Support - from our in-house clinical team with any requests or orders.
Growth - the opportunity to join our growing leadership team
Salary Range:
Full-time: $105,000 - $130,000+ (depending on experience and other incentives)
Providers are paid-per-visit
#pink
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Staff, Technical Account Manager.
About the job
This position is needed to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during Eastern hours (9am to 6pm ET) and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
6 to 10+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.
Desired:
Understanding of Telecoms and VOIP including WebRTC and SIP.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. :
116,960.00
-
146,200.00.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area):
123,760.00
-
154,700.00.
Based in the San Francisco Bay area, California:
137,520.00
-
171,900.00.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location
Application deadline information
Applications for this role are intended to be accepted until
Nov 20th
, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Georgia; Croatia; Kosovo; Macedonia; Romania; Slovenia; Serbia
Workplace: remote
Revit is one of the brands in the Belkins group of companies. In 3 years, we’ve grown to a team of 25+ people located all over the world, and so far we’ve made a positive impact on more than 150 clients who trusted our team with their growth and outbound (emails, LinkedIn, cold calling).
At Revit, we show up every day because we love selling ideas, creating new business relationships, solving challenges that might seem impossible, and getting results where others couldn’t — so that like-minded clients who trust us with their outbound and growth can become our years-long partners.
With more extensive support from the other companies in the Belkins group, our 2027 goal is to grow 2x in size and find a way to keep scaling while keeping quality high across the board — from having the best people on the team to onboarding the right clients who match our values and value proposition.
Back in 2017, Belkins started as an appointment-setting agency with just one service offering. Fast forward to today, and we’ve transformed into Belkins Group — a vibrant ecosystem of services and products that define the cutting-edge landscape of the SalesTech and MarTech industries. Among our successes are ambitious start-ups like Revit, which have evolved into standalone powerhouses, as well as innovative products such as Folderly.
This is not a place for everyone, but if you’re looking for a world-class culture and an opportunity to grow, build your career, and make an impact, you’re likely to enjoy being part of Revit and building the future together with us!
And now we’re looking for a Head of Sales: someone who wants to own the number, not just manage the team, and who’d rather be on the call than read about it in a report.
The role
Revit sells outbound, so our own sales team is measured by the same thing we promise clients: real conversations that turn into real deals. You’ll take over the sales team and the number behind it, with one clear goal for 2027 — help us grow 2x:
Double MRR by the end of 2027;
Double our close rate;
Actively support marketing as we double the pipeline.
You’ll work side by side with Nick, our Co-Founder/CEO, the core team across all verticals, and the other brands in Belkins Group.
What you’ll do:
Making 3 AEs better every week.
You’ll do call reviews, give feedback, sit in on deals, and jump in to close when it matters.
Owning the number.
You’ll handle MRR, forecasts, and monthly plans, and know where we stand and why before anyone asks.
Building the system.
You’ll build a sales process that’s clear enough for a new AE to follow, with data that shows exactly where deals get stuck.
Growing the close rate.
You’ll find where we lose deals between the first call and the signature, and fix it.
Designing KPIs and incentives
that reward the results we actually want.
Being marketing’s closest partner.
You’ll shape ICPs and messaging together, so a bigger pipeline turns into revenue, not just a fuller calendar.
Scaling the team
as we grow, including bringing in fractional AEs when it makes sense.
What you bring:
A sales leader who wants to own our growth. You’re still hands-on and still on calls, and you can build a team and a process around you.
Sales leadership:
1–2+ years leading a team of 3–4+ people, with numbers that show what changed while you led it.
Digital marketing services:
agency-side experience, not a SaaS/product or software development company.
US market:
you’ve sold to US clients and know how they buy.
Close rate:
ideally 15%+, or a clear story behind your numbers.
Revenue ownership:
planning, forecasting, and explaining MRR.
Sales process:
you’ve built or run a structured process and improved it with data.
High pace:
you get things done and are driven by results.
Good communicator:
you listen well, give specific answers, and build relationships quickly.
Curious:
you ask a lot of questions about the buyer, the market, and the product.
Proactive:
you spot patterns and problems, and suggest ideas without being told what to do.
English:
C1/C2.
Bonus points:
Experience with or inside an outbound / lead generation agency.
You’ve led 2x growth before.
At Belkins Group, we care deeply about our team members, and we prove it through:
Competitive Pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise.
Remote-First Flexibility: We’ve transitioned to a fully remote environment so you can work where you’re most productive. Our flexible hours help you stay agile and focused.
Professional Growth: We’re a launchpad for your career. Through regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp.
Well-being focus: Your mental health is a priority. We offer mental health lectures and support for your overall well-being.
Recharge Time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs.
Global Sync: We align with U.S. holidays to keep our global teams in sync.
Memorable Team Experiences: Work hard, play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun.
Location: Munich
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is trusted by the leading law firms and in-house teams to help them harness AI. We work closely with Innovation and Knowledge teams to plan and execute AI transformation efforts.
Our Legal Innovation Partners provide strategic counsel to Innovation leaders as they define and execute AI transformation within their organizations. They represent Harvey within this Legal Innovation community and foster the strategic and product insights that help Harvey serve this community better.
WHAT YOU'LL DO
- Advise innovation and knowledge teams on AI transformation. You’ll leverage your lived experience as an innovation leader to help our customers design and execute their AI strategies, including client AI policies, rollout programs, and measures of success.
- Support innovation leaders in advancing the frontier of firm and client collaboration.
- Contribute to firm efforts to innovate on the business of law, and enterprise efforts to innovate on how legal services are provided.
- Advance Legal AI thought leadership, including representing the community in industry forums and publishing analyses that advance the frontier of legal innovation.
- Foster a thriving innovation and knowledge community, including creating opportunities for dialogue and collaboration across law firms, professional organizations, and corporate teams.
WHAT YOU HAVE
- 10+ years in a legal innovation role at a top tier law firm, corporate legal team, or legal tech organization.
- Executive presence with CIOs/CKOs/CISOs and the ability to translate between technical and legal/business audiences.
- Track record of shaping product direction or service design based on deep domain insight.
- Strong point of view on the direction of AI transformation in law firms and a demonstrated interest in steering it for the benefit of lawyers, clients, and firms.
- Exceptional communication skills—written thought pieces, conference speaking, and one-to-one executive advising.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Dallas
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows.
WHAT YOU'LL DO
- Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.
- Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
- Client Relationship Management: Serve as the primary contact for clients with a prescriptive and consultative approach and serving as a thought partner to deliver a superior customer experience.
- Success Metrics Management: Leverage adoption rates, utilization metrics, and other KPIs to drive strategies ensuring client satisfaction and high ROI.
- Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.
- Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.
- Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.
WHAT YOU HAVE
- Experienced professionals with a background in Enterprise SaaS, legal (big law) or top tier management consulting firms and direct experience managing large-scale technology projects.
- Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.
- Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly
- Team players described as committed, collaborative and proactive with a team-first mentality.
WHAT WE OFFER
- A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.
- An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes.
- A collaborative work environment that promotes growth, learning, and development.
COMPENSATION
$165,000-185,000 USD OTE 80/20
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-AB2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Chicago
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows.
WHAT YOU'LL DO
- Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.
- Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
- Client Relationship Management: Serve as the primary contact for clients with a prescriptive and consultative approach and serving as a thought partner to deliver a superior customer experience.
- Success Metrics Management: Leverage adoption rates, utilization metrics, and other KPIs to drive strategies ensuring client satisfaction and high ROI.
- Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.
- Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.
- Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.
WHAT YOU HAVE
- Experienced professionals with a background in Enterprise SaaS, legal (big law) or top tier management consulting firms and direct experience managing large-scale technology projects.
- Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.
- Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly
- Team players described as committed, collaborative and proactive with a team-first mentality.
WHAT WE OFFER
- A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.
- An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes.
- A collaborative work environment that promotes growth, learning, and development.
COMPENSATION
$165,000-185,000 USD OTE 80/20
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-AB2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: UAE; Saudi Arabia
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As a Deployment Strategist Lead, you'll be fully responsible for opening up a new market for ElevenLabs, and building a team to make it happen. This is a senior position in which you’ll operate as if a co-founder, working alongside an experienced sales leader, of an effective startup moving from 0 -> 1 within our broader org, aiming to deploy our voice AI technology at the most Strategic customers in the market against their most challenging problems. All the while you’ll be able to leverage support from the rest of ElevenLabs to accelerate.
You will be responsible for hiring the team you need, winning the first customers in the market and ensuring that our product generates impact for them.
No two days are the same, but you should expect to:
- Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points.
- Build and lead a team of forward deployed engineers within the region.
- Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions.
- Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations.
- Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness.
- Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives.
- Collaborate with our Research and Product teams to incorporate field insights into ElevenLabs' software products and AI models.
- Build and deliver compelling demos of our voice and audio AI technology to new and existing customers.
- Scope out potential applications in new industries and expand our AI solutions across different sectors globally.
- Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions.
- Collaborate daily with our customers' engineering and executive teams to ensure optimal implementation of ElevenLabs' technologies.
REQUIREMENTS
- Executive Stakeholder Engagement: Proven experience engaging and influencing C-suite and VP-level stakeholders, both internally and at customer or partner organizations.
- People Leadership: Demonstrated ability to hire, develop, and manage high-performing technical teams while fostering a collaborative and results-driven culture.
- Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building.
- Excellent communication and problem-solving skills, especially in terms of ability to summarize complex technical concepts and using logic in pursuing optimal solutions.
- Technical aptitude to quickly understand our voice and audio AI models and their applications.
- Strategic and Commercial Awareness: Ability to align technical strategy with business objectives, with an understanding of deal structures, go-to-market motions, and revenue impact.
- Nice to have: Partner Ecosystem Development - Experience identifying, building, and nurturing relationships with system integrators, resellers, and technology partners to drive market growth.
Location
This role is remote-first, so it can be executed from anywhere in Saudi Arabia or UAE. Expect regular travel for customer onsites. Fluency in English and Arabic and a deep understanding of the regional and cultural nuances is required.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: US, Remote
Workplace: remote
15Five is the AI-powered performance management platform built for business impact. 15Five’s AI-powered all-in-one people management system is easy to use, delivers effortless insights, and enables managers to lead with impact so that companies and their people can thrive. Within the flow of work, HR leaders are empowered with data-driven insights and recommendations while managers are transformed into change-makers, accelerating engagement, performance, and retention. 15Five combines generative AI, custom analytics, and human-centered principles within a complete platform, including 360° performance reviews, engagement surveys, goal tracking, manager coaching and training, and ongoing feedback tools like guided 1-on-1s and check-ins.
A career at 15Five is the chance to have high impact in a fast paced, remote startup environment that operates with focus, urgency, and accountability. Every role and every hire meaningfully impacts our trajectory.
We’re a high-performance, high-purpose team that gives you the chance to Build the Future of Work. We run on High Standards and High Support — holding a high bar for results, ownership, clarity, and disciplined execution, while investing in manager enablement, skill development, and whole-person care. We are committed to a No B.S. environment, meaning we anchor ourselves in truth, course-correct in real time, and expect people to lean into direct conversations. We are focused on ensuring every 15Fiver can Work in the Future and that starts with proactively using AI across all aspects of your role to increase leverage, speed, and impact.
If you're energized by a fast pace, high standards, and high accountability for yourself and others, you'll thrive here and we encourage you to apply.
15Five's customer support runs on an AI-native operating model: our AI agent (Fin) resolves routine customer questions, AI assistance lives inside every support tier, and a closed-loop content system turns every wrong or missing AI answer into a published fix. The AI Support Manager role operates that system; the percentages under What You'll Own are approximate shares of time. You own the day-to-day performance of our customer-facing AI agent, the Help Center content it draws from, which you own end to end, and the feedback loop that makes both better every week.
This is an operator role with clear boundaries, real authority inside them, and a defined escalation path for everything outside them. You will be the expert on how our support AI behaves and why. You will not be a lone hero: the role is built around documented runbooks, a shared intake queue, and a named second for every critical system.
What You'll Own
Fin/AI agent operations (25%):
our customer-facing AI agent resolves routine questions correctly and the quality-adjusted automation rate holds or improves month over month. Owns resolution quality, deflection with quality gates, topic configuration, prompt and behavior tuning, and escalation-to-human design.
Help Center content ownership (40%):
accuracy and AI-readiness of the Help Center as the shared knowledge layer feeding customer self-service and every AI surface. This role is the owner of every published article, where ownership means accountability for every published word, not typing them: AI drafts, this role structures, verifies, and publishes. Owns the taxonomy, article templates, and AI-retrieval writing standards, the Guru collections, the drafting pipeline, and the verify-and-publish workflow with Tier 1. Nothing ships to the knowledge layer without passing this role’s quality bar.
The content flywheel (20%):
every detected wrong or missing AI answer becomes a published fix. Triage AI-failure reports from the shared intake queue, trace each to root cause (retrieval failure, content defect, or product-truth gap), route product-truth gaps to their owner, and report gap-closure velocity.
Launch readiness (10%):
no release ships without its support content ready. Hold the support seat in release planning and prepare Help Center articles, Fin topics, and frontline teams before go-live.
Operability (5%):
no single point of failure. Maintain the runbooks, configuration documentation, and measurement baselines, and keep a trained second for every critical system. Documentation is part of done.
Where This Role Sits
This role is the support side of a larger AI ecosystem. It works best when the seams are clean, so here is who owns what around it:
R&D owns the AI knowledge-base architecture and the in-product AI (Amaya) knowledge stores, with a separate role scoped to that work. This role is their closest consumer: it keeps the knowledge layer they read from accurate and feeds architecture gaps back to them.
Leadership owns org-wide AI-native strategy and internal AI consolidation. This role informs those calls with ground truth from the operation.
Support tier leads own ticketing platform administration and support workflows. This role designs the AI handoffs that land in them.
This role owns the Guru collections and keeps them accurate and AI-ready, since Guru's AI answers from them.
New cross-team AI initiatives start with your manager, so they get prioritized before work begins.
How Success Is Measured
Quality-adjusted automation rate:
AI resolutions with no human takeover, no negative feedback, no reopen.
Knowledge gap closure rate:
speed from detected wrong/missing answer to published fix, weighted by impact. Top articles are proactively owned and current, not just reactively fixed.
Escalation precision:
when the AI hands off to a human, it lands in the right place with full context.
Operability:
every critical system has current runbooks and a functioning second; no single point of failure.
Partner trust:
tier leads, content, and product partners would say this function makes their work easier.
What We're Looking For
3–5+ years in support operations, CX operations, knowledge management, or conversational AI operations, with hands-on ownership of a production AI agent (Intercom Fin strongly preferred; Ada, Forethought, Decagon, or similar also relevant).
A proven content engineer: customer-facing help content you owned end to end, plus taxonomy, content verification workflows, structured authoring, and writing for AI retrieval, not just human readers.
An experimenter's method: hypothesize, test small, measure, then scale. Comfortable with AI-assisted workflows as a daily practice.
Strong analytical habits: you can trace a wrong AI answer through retrieval, content, and product behavior to root cause, and you show your work.
Collaboration as a first-class skill: you raise concerns early, directly, and through agreed channels; you disagree openly, commit fully, and treat peers' domains with the respect you expect for yours.
You build systems, not dependencies: your instinct when you become the only person who can do something is to document it and train a second.
Working Style
This role touches systems that many teams depend on, which makes judgment about scope as important as technical skill. The people who thrive in it:
check in before investing significant time in adjacent work,
surface risks to their manager as crisp recommendations rather than broad escalations, and
measure their impact by outcomes the team ships together rather than by territory.
We are explicit about this because the role's leverage is real: operated with focus and trust to deliver meaningful impact.
We offer amazing benefits that align with our values and culture at 15Five.
Your Health & Wellbeing
Medical, dental, vision with 15Five cost subsidy
Employer paid Short-Term, Long-Term Disability, and Term LifeFamily planning support with enhanced medical plans and consultation programs
Inclusive Benefits Stipend
Access to mental health and wellness resources
Your Life
Flexible Time Off Program
Generous paid leave for new parents
Military leave
Paid Company Holidays
Sabbatical Program
Your Future
401K with 4% Matching after 6 months
Your Work Life
Remote work
Work with experts in leadership, culture, and personal development
For more information see:
Our Mission, Vision, & Values -https://www.15five.com/about
Our People and Culture -https://www.15five.com/about/careers
Our Personal & Professional Development Resources -https://www.15five.com/resources/content-library
Reading over the role description and feeling like you don’t check every box? That’s okay; if you think you have what it takes but don’t necessarily meet all the criteria, please apply—you could be exactly who we are looking for!
15Five follows equitable hiring practices. Our compensation programs are designed to attract, motivate, and retain talented employees who are highly engaged, high performing, and have an exceptional impact on the business and our customers.
The salary range displayed on each job posting reflects the target for new hire salaries for the role across all US locations. Within the range, individual pay is determined by budget allocated for the role and additional factors, including job-related competencies and skills, experience, and relevant education or training. Please note that the compensation details listed in US job postings do not reflect added total compensation including equity or benefits.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
AI Support Operations Manager- Annual Base Pay Range, US Full-Time
This role's Total Rewards package includes participation in an annual discretionary company bonus program, equity awards, and comprehensive benefit and wellbeing offerings.