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Location: Argentina Position: Business Development Manager Location: Remote Type: Full-Time About Us: Uptalent.io connects businesses with top-tier remote talent across various industries, including marketing, design, administration, accounting, sales, architecture, and engineering. Our mission is to provide companies with access to exceptional professionals while helping remote talent thrive in flexible, global work environments. As we expand into new markets and industries, we’re looking for a driven Business Development Manager to lead business development efforts and secure new opportunities to fuel our growth. Role Overview: As Uptalent.io’s Business Development Manager , you will play a key role in identifying new business opportunities, acquiring clients, and executing strategies to drive revenue growth. You’ll focus on both outbound and inbound initiatives, independently creating and managing efforts that generate leads and turn prospects into long-term clients. Key Responsibilities: Business Development : Identify and develop new business opportunities by researching markets, analyzing trends, and targeting high-value prospects across industries. Client Acquisition : Manage the entire sales cycle, from generating and nurturing leads to closing deals, ensuring a seamless onboarding experience for new clients. Strategic Partnerships : Build and maintain relationships with key stakeholders, partners, and influencers to expand Uptalent.io’s reach and visibility. Data-Driven Growth : Analyze performance metrics, customer feedback, and market trends to refine strategies and continuously optimize growth efforts. Cross-Functional Collaboration : Work with leadership and operations teams to align growth initiatives with overall company goals and ensure a high-quality client experience. Outbound and Inbound Strategies : Outbound : Execute cold outreach, personalized emails, and networking campaigns to generate qualified leads. Inbound : Develop and implement content marketing, lead nurturing, and referral programs to attract and convert clients. Goal Achievement : Meet and exceed monthly and quarterly targets for revenue, client acquisition, and market penetration. Requirements Proven experience in business development, sales, or growth-focused roles in B2B services, with a strong record of driving client acquisition. Hands-on experience with outbound strategies, including prospecting, cold outreach, and relationship building. Ability to create and execute inbound strategies, such as content creation, email campaigns, and lead nurturing. Excellent communication and interpersonal skills, with the ability to engage decision-makers and build lasting relationships. Strong analytical skills and experience using CRM systems to track and manage pipelines. Self-motivated and capable of independently developing and executing growth strategies in a remote-first environment. Preferred Qualifications: Knowledge of staffing, outsourcing, or remote talent solutions is a plus but not required. Familiarity with digital marketing tools and techniques, such as email automation, SEO, or social media, is advantageous. Benefits What We Offer: Monthly compensation in USD. Performance-based bonuses with significant earning potential. Flexible, remote-first work environment with the opportunity to shape the company’s growth strategy. A supportive and innovative team culture focused on collaboration and success. Join Us: If you’re passionate about driving growth and connecting businesses with exceptional remote talent, we’d love to hear from you. Apply now to make an impact at Uptalent.io as we redefine the future of remote work.

Location: US - Remote Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. Ready to become a Wriker? About the Role As a Sr. Professional Services Consultant , you'll guide customers across the entire lifecycle—from shaping their initial onboarding to partnering on multi-year, transformational engagements as their business and the Wrike platform evolves. You will serve as a strategic advisor and hands-on solution builder: diagnosing business workflows, educating teams on modern work management practices, and designing creative solutions in Wrike. When engagement requires connecting tools or importing historical data, you'll leverage user-friendly, low-code tools like Wrike Integrate and modern AI capabilities to deliver complete solutions. Who You Are You are likely a strong fit for this role if you identify with one of the following backgrounds: SaaS Implementation & Advisory Consulting: You come from a customer-facing professional services practice where you guided clients through software adoption, change enablement, and solution design. Internal Business Process & Workflow Leadership: You have led internal business process improvement, workflow redesign, or digital transformation initiatives across cross-functional teams, serving as an internal advisor and systems builder. Project Management & Communication: You have strong project management acumen and excel at clear customer communication, including next steps, recaps, and status updates, while proactively keeping internal Account Teams and leadership informed. Your Impact Manage an active, concurrent portfolio of approximately 10–15 customer engagements, balancing recurring advisory, mentoring, and "hands-on-shoulder" sessions with dedicated behind-the-scenes configuration and solution building. Lead individual customer engagements and take part in or lead larger global customer rollouts. Drive end-to-end customer onboarding, including Discovery, Solution Design, Configuration, Rollout, Education and Adoption Monitoring. Partner with enterprise customers on ongoing, multi-year transformational engagements—continually diagnosing new business needs, introducing emerging platform capabilities, and expanding Wrike adoption. Diagnose existing customer workflows and apply change management principles to educate teams and accelerate adoption of better collaboration practices. Design and build creative solutions within Wrike to solve complex operational challenges, using standard configuration, automated rules, and reporting dashboards (including Wrike Analyze). Expand solution value when needed by connecting Wrike to external systems using Wrike Integrate (our low-code integration tool powered by Workato) and guiding basic data migrations into Wrike. Leverage leading AI tools to accelerate consulting delivery and operational efficiency, while coaching customers on how to adopt Wrike's embedded AI capabilities to automate and elevate their own workflows. Support the sales team with scoping and discovery on more complex engagements, positioning the strategic value of Wrike's Professional Services. Manage personal billable utilization and project delivery milestones to achieve key operational and customer success targets, while maintaining accurate engagement records in Wrike, Salesforce, and related systems. Advocate for the customer and collaborate with Wrike's Product and Customer Success teams to influence roadmap priorities and resolve operational bottlenecks. Ensure smooth handoffs before and after Professional Services engagements by collaborating closely with sales, customer success, and support teams. Contribute reusable templates, best practices, and use-case blueprints to the internal knowledge base so delivery quality stays high and consistent. Mentor junior members of the consulting team and participate in team learning sessions. Your Qualifications 5+ years of client-facing experience in SaaS professional services, business consulting, or solutions implementation, combining strategic business process analysis with hands-on platform configuration. Proven ability to understand complex business processes quickly and translate client pain points into practical, well-architected solutions. Experience comfortably managing multiple customer accounts at once, with the organization and adaptability to switch gears smoothly across diverse client teams, industries, and use cases. Comfort working in a professional services environment with accountability for billable delivery, project pacing, and tracking engagement milestones. Working knowledge of modern project management and collaborative work methodologies (such as Agile, Scrum, Kanban, or Lean) and how cross-functional teams structure their work. Familiarity with the common business workflows, operational challenges, and terminology of core enterprise teams, such as Marketing/Creative, PMO, IT, Professional Services, or Operations. Comfort with technology and data, including the ability to learn low-code tools like Wrike Integrate to configure basic automations, and working with structured spreadsheets (CSV / Excel) for data imports and field mapping. Demonstrated ability to use AI productivity tools to accelerate day-to-day work, streamline project delivery, and optimize customer workflows. Strong facilitation and communication acumen, with the ability to lead engaging customer workshops, drive stakeholder alignment, and present credibly to executive sponsors. Standout Qualities Prior experience implementing, administering, or consulting on Collaborative Work Management (CWM), Project Portfolio Management (PPM), Professional Services Automation (PSA), or workflow management platforms. Familiarity with common enterprise application ecosystems (e.g., Salesforce, Jira, ServiceNow, or Workday) and how they connect into collaborative business workflows. Exposure to business intelligence, data visualization, or reporting tools (such as Power BI, Tableau, or advanced platform analytics) to support operational metrics and executive visibility. Experience partnering with stakeholders to define measurable success criteria, operational KPIs, or value realization metrics tied to technology adoption. Relevant professional certifications or credentials, such as PMP, Scrum Master (CSM/PSM), Prosci / Change Management, or similar industry accreditations. Perks of working at Wrike At Wrike, our people drive our success. Join a community of over 900 innovative Wrikers, trusted by 20,000+ businesses worldwide, and experience benefits designed to empower every aspect of your life. Empowered Living: Comprehensive Health Coverage: Enjoy medical, dental, and employer-paid vision insurance. Security & Support: Benefit from life insurance and employer-paid short- and long-term disability. Financial Well-Being: Build your future with our 401(k) plan featuring an employer match along with FSA/HSA benefits. Nurturing New Beginnings: Generous Parental Leave: Cherish every moment with 18 weeks of leave for birth mothers and 4 weeks for non-birth parents. Community Connections: Engage with our vibrant Wrike Employee Resource Communities (WERC) to connect, grow, and thrive. Work & Life Enrichment: Flexible Time Off: Our flexible time off (FTO) policy empowers you to balance work, personal matters, and well-being on your own schedule. Home Office Support: Enjoy a $500 Working-from-Home stipend to create a comfortable and productive home office. Celebration & Service: Enjoy 11 paid holidays and 2 volunteer days to rest, recharge, and give back. Global Impact: Join a team recognized worldwide for leading by example and delivering collaborative work management solutions that empower businesses across the globe. You will stand out with: Relevant Master’s degree (MBA or similar) Experience working in a SaaS environment Ability to position Wrike into an existing integrated ecosystem Your recruitment buddy will be Aziza Talhi , Senior Recruiter. #LI-AT1 The range below reflects the total on-target earnings (including base salary and performance-based bonus potential) for this full-time position and applies to all U.S. locations, excluding benefits and other incentives. The final offer within this range will consider factors such as the role, seniority level, geographic location, and employment contract type. An individual’s work location, unique skills, experience, and relevant educational background will also influence the final offer. For tailored compensation details based on your preferred location, please discuss with your recruiter during the hiring process. Total compensation pay range $103,000 — $150,000 USD Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Location: Lisbon, Portugal Workplace: none David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Czech speaking Operations Customer Expert for their Lisbon offices. Position: Operations Customer Expert Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Assist customers via phone, email, and chat with inquiries related to products. Provide in-depth information about the company's products and services, helping customers make well-informed decisions based on their unique needs. Address customer concerns with empathy and professionalism, striving for satisfaction and building trust in each interaction. Accurately document all customer interactions and inquiries using the SAP CRM system for proper tracking and follow-up. Identify and escalate complex or unresolved issues to higher-level support or management to ensure quick resolution. Collaborate with internal teams to deliver efficient and effective solutions to customer issues. Perform regular customer service tasks, including updating and maintaining the customer database. Reach out to customers post-interaction to evaluate satisfaction and identify opportunities for improvement. Manage customer complaints and oversee the returns process, ensuring compliance with company policies. REQUIREMENTS: Native/fluent in Czech (C1), both verbal and written. Fluent in English (minimum B2 level) Excellent communication skills, with the ability to listen attentively and respond thoughtfully to customer inquiries Strong problem-solving abilities to address customer concerns efficiently and provide appropriate solutions Experience in customer service, particularly in handling technical or product-related inquiries, is preferred but not required Ability to remain calm and composed during high-pressure situations, such as emergencies or difficult customer interactions Proficiency in using email, phone systems, and other customer service tools; experience with CRM software is a plus Strong organizational skills to manage multiple customer requests and document conversations accurately. BENEFITS: Excellent remuneration package based on experience, skills and performance Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere Guidance and tools to reach career potential Fully paid training on the company and products Opportunity to work in a supportive environment focused on growth and skill development Relocation support

Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY is actively recruiting for position HOTEL CONTROLLER onboard OCEANIA and REGENT Cruises The Hotel Controller is responsible for performing all administrative services on any designated ICS operated vessel within the Oceania Cruises branch, providing a professional and reliable ICS financial and controlling service onboard. BENEFITS: Free food & accommodation Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSIBILITIES: Responsible and accountable for data integrity of all shipboard financial aspects, including payroll, inventories and operating budgets. Manage subordinates and monitor implemented efficiency measurements. Possess the ability to:  Maintain efficient, prompt and accurate overall Administration.  Provide strategic inventory, financial, and budget planning.  Assist with the achievement of departmental financial budgets and targets.  Maintain an open and proactive line of communication with shipboard and corporate management.  Manage ICS payroll with all associated responsibilities.  Provide accurate and prompt reporting based on documentation requirements.  Establish and enforce cycle count schedules for bars and perform spot checks.  Manage crew matters related to financial queries.  Provide general maintenance of all internal operating systems, ICS, Apollo Solution, TAR, ABS.  Provide system training, ICS, ABS, TAR, to the on board users. Develop effective relationships and communicate with direct subordinates, supervisors, division heads and shipboard/corporate managers. Maintain the safe, cash book and daily cash flow requirements. Process, review and approve ship cash expenditures. Prepare daily revenue recaps. Execute daily Fidelio/Micros reporting and reconciliation. Prepare and submit accounting documents as per documentation requirements. Prepare and submit concessionaire’s settlements and invoices. Maintain and audit payroll system frequently to ensure data replication between HR and payroll system is up to date. Provide general financial support for the F&B Department. Forward hard copies of end of voyage files and various documents to Head Office. Generate payment of Port Agents and sending the necessary reports to Head Office. Generate financial reports in conjunction with and under the direction of the Food & Beverage Manager. Maintain and communicate all budget and target files on daily basis. Coordinate financial meetings with onboard management. Provide budget vs. actual results and predictive forecast. Monitor and report out port cash purchase transactions. Allocate all expenses to the appropriate operating accounts. Submit voyage victualling with 24 hours of voyage ending, after being controlled for accuracy. Monitor Time & Attendance reporting and alert HOD with accumulated OT expenses. Monitoring Rest Hour compliance and alerting the HOD. Maintain operating system with daily guest count to support appropriate cost and revenue reporting. Verify and confirm all special service items issued or provided. Maintain credit and debit transactions by voyage. REQUIREMENTS: ⠀ 10 years of experience in the Finance/Accounting/Supply Chain field of luxury hotels and cruise line brands. At least 5 years of experience as Hotel Controller/Inventory Manager/Payroll Manager in a well-recognized luxury hospitality establishment or upscale cruise line. Strong knowledge in F&B procedures Previous ship experience on the same position is mandatory Excellent understanding of finance and inventory management. Outstanding knowledge cost control, budget allocation and payroll management. Fluent in written and spoken English, Must be able to communicate effectively with the senior management. Ability to lead and make decisions. Good administrative skills. Experienced in coaching subordinates. Must be cost and quality conscious. Must adhere to specific scheduled work hours, yet be flexible if circumstances require it. No visible tattoo NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: July 24, 2024 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: MARELLA CRUISES, Worldwide ISMIRA Agency actively recruiting for position UTILITY BAR for MARELLA CRUISES! The Bar Utility is to assist the Bartenders in keeping the bars and pantries clean, organized, and well supplied. Conditions: Contract based permanent job Free meals and accommodation on board Medical insurance provided by employer Work with international team members Couples are welcome to apply Professional growth opportunities SHIPS SAILING AROUND THE WORLD Responsibilities: Deliver Bartender requisition orders from the stores to the bars. Ensure order is accurate. Ensure that there is an adequate supply of glassware at bar. Transport ice for bartenders and bar waiters in Lexan box or ice chest with lid. Keep soap and rinse-aid stocked for glass washing machine. Ensure adequate supply of hand soap and towels at the hand sinks. Keep bars and bar pantries clean and orderly per Shipsan, the European sanitation program, and U.S.P.H. regulations. Operate glass washing machine, utilizing the proper racks for the intended glassware. Check for broken or chipped glasses remove from circulation. Return clean glasses to appropriate places. Keep ice bin replenished as needed. Retrieve all Bar Department glassware (except for wine and champagne glasses) from the main galley glass-washing area and store them in the appropriate racks in the bars. Assist with garbage disposal according to weekly schedule. Requirements: Fluent in written and spoken English. Minimum of one year beverage related service experience and/or training. Must be able to communicate effectively with the senior management. Ability to lead and make decisions. Good administrative skills. Work with international team members. Age starting 18 years old Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 12, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: MARELLA CRUISES, Worldwide ISMIRA Agency actively recruiting for positions Reception for MARELLA CRUISES! Main focus of position is the efficient operation of the Reception Desk , ensuring that passengers are handled in a polite and friendly manner and that their enquiries and concerns are handled correctly and followed through to completion. Above all, maintaining an upbeat, polite, friendly and outgoing demeanor and providing a consistent level of service style for the product. Conditions: Contract based permanent job Free meals and accommodation on board Medical insurance provided by employer Work with international team members Couples are welcome to apply Professional growth opportunities SHIPS SAILING AROUND THE WORLD Responsibilities: Maintain an upbeat, polite, friendly and outgoing demeanor while providing a consistent level of service. Maintain the reception guest log book with great detail , ensuring that any issues or comments of interest are recorded for future reference. Communicates all guest concerns or issues to the relevant department for action and follow up. Create AVOs for maintenance problems in guest cabins. Issue replacement swipe cards and cabin keys. Assist guests with onboard accounts, accepting deposits, payments and issuing refunds of remaining balances at the end of the cruise. Register credit cards for guests for account payment. Maintain control of their personal account and all funds received. Balance with Chief Purser at the end of the cruise. Assist passengers with keys for safety deposit boxes, hairdryers, postage stamps, etc., and place charges on respective onboard account. Answer telephone calls, internal and external , and assist callers with the information requested. Connect outside calls to the desired extension or take messages if the recipient is not available. Perform side duties as assigned by Guest Relations Manager or Senior Receptionist. Requirements: Fluent in written and spoken English Minimum of 2 years of customer service related experience Ability to lead and make decisions. Good administrative skills. Work with international team members. Age starting 18 years old Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 12, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: MARELLA CRUISES, Worldwide ISMIRA Agency actively recruiting for position JR. BAR WAITER for MARELLA CRUISES! The Jr. Bar Waiter is responsible for providing the guests with courteous and professional service in order to increase revenue for the company using-selling techniques and meet and exceed sales targets. Conditions: Contract based permanent job Free meals and accommodation on board Medical insurance provided by employer Work with international team members Couples are welcome to apply Professional growth opportunities SHIPS SAILING AROUND THE WORLD Responsibilities: Maintain clean and orderly lounges/bars. Know the daily specials and special promotions. Know menu for assigned bar, and explain and suggest drinks to guests. Sell and recommend drinks in order to meet and exceed the sales targets set by the company. Posses full knowledge and ability to operate, the POS system onboard, to create checks and generate reports. Provide personalized service, remembering guest names and preferences. Verify that drinks are served in the proper glass with the proper garnish. Adhere to the drinking age policy for vessel. Transport stock to various bars when necessary. Attend weekly bar staff meetings and training sessions, as required. Work at special parties and private functions. Conduct general cleaning and maintenance according to Ships an, the European sanitation program and USPH standards. Perform all other duties as requested by supervisors such as. Escorting Guests on embarkation day and pier duties. Handles all ship equipment with utmost care and reports any faulty/broken equipment. Assist management with coaching and introduction of new personnel. Requirements: Good level of English Minimum of one year beverage-related experience. Must be able to communicate effectively with the senior management. Ability to lead and make decisions. Good administrative skills. Work with international team members. Age starting 18 years old Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 12, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: MARELLA CRUISES, Worldwide ISMIRA Agency actively recruiting COOKS for MARELLA CRUISES! The Cook is responsible for the preparation of the various menu items according to recipes and photos provided by shipboard management. CONDITIONS: Contract based permanent job Free meals and accommodation on board Medical insurance provided by employer Work with international team members Couples are welcome to apply Professional growth opportunities SHIPS SAILING AROUND THE WORLD RESPONSIBILITIES: Man a station in the galley, assigned by the Executive Chef, in order to become familiar with various tasks. Assist with the transportation of food items from the Main Stores to the galley. Clean and sanitize work area and utensils used, in accordance with Shipsan, the European sanitation program and United States Public Health Rules and Regulations. Be on standby in the galley periodically when the ship is subject to a Shipsan/ USPH inspection. Possess the ability to taste all foods to ensure correct preparation. REQUIREMENTS: Minimum 18 years old Fluent in written and spoken English, Must be able to communicate effectively with the senior management. Ability to lead and make decisions. Good administrative skills. Experienced in coaching subordinates. Must be cost and quality conscious. Must adhere to specific scheduled work hours, yet be flexible if circumstances require it. Work with international team members. Perform assigned duties under pressure(time constraints). Age starting 18 years old Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 12, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: MARELLA CRUISES, Worldwide ISMIRA Agency actively recruiting for position BARTENDER for MARELLA CRUISES! The Bartender is responsible for providing the guests with courteous and professional service in order to increase revenue for the company using up-selling techniques and meet and exceed sales targets. Conditions: Contract based permanent job Free meals and accommodation on board Medical insurance provided by employer Work with international team members Couples are welcome to apply Professional growth opportunities SHIPS SAILING AROUND THE WORLD Responsibilities: Mix drinks, cocktails and bar beverages as ordered and in compliance with company standards. Fill orders placed by bar waiters/waitresses in a prompt and efficient manner. Maintain clean and orderly lounges/bars. Responsible for beverage costs and stock in assigned area. Conduct end of cruise inventories , checking par levels with the Assistant Bar Manager. Conduct spot checks throughout all bars at any given time. Prepare requisitions for supplies based on set par level , using the empty-for-full replacement system. Ensure proper rotation of stock (First In – First Out). Ensure that the bar has a copy of the daily Cruise News. Know the daily specials and special promotions. Know menu for assigned bar, and explain and suggest drinks to guests. Provide personalized service, remembering guest names and preferences. Adhere to the drinking age policy for vessel . Transport stock to various bars when necessary. Assist in the Stores during loading. Attend weekly bar staff meetings and training sessions, as required. Work at special parties and private functions. Requirements: Fluent in written and spoken English Minimum of three years beverage-related in quality hotels or cruise ships. Must be able to communicate effectively with the senior management. Ability to lead and make decisions. Good administrative skills. Work with international team members. Age starting 18 years old Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 12, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: MARELLA CRUISES, Worldwide ISMIRA Agency actively recruiting for position BAR WAITER for MARELLA CRUISES! The Bar Waiter is responsible for providing the guests with courteous and professional service in order to increase revenue for the company using up-selling techniques, and meet and exceed sales targets Conditions: Contract based permanent job Free meals and accommodation on board Medical insurance provided by employer Work with international team members Couples are welcome to apply Professional growth opportunities SHIPS SAILING AROUND THE WORLD Responsibilities: Maintain clean and orderly lounges/bars. Know the daily specials and special promotions. Know menu for assigned bar, and explain and suggest drinks to guests. Sell and recommend drinks in order to meet and exceed the sales targets set by the company. Posses full knowledge and ability to operate, the POS system onboard, to create checks and generate reports. Provide personalized service, remembering guest names and preferences. Verify that drinks are served in the proper glass with the proper garnish. Adhere to the drinking age policy for vessel. Assist in the Stores during loading. Transport stock to various bars when necessary. Attend weekly bar staff meetings and training sessions, as required. Work at special parties and private functions. Conduct general cleaning and maintenance according to Shipsan, the European sanitation program and USPH standards. Perform all other duties as requested by supervisors such as. Escorting Guests on embarkation day and pier duties. Requirements: Good level of English Minimum of one year beverage-related experience. Must be able to communicate effectively with the senior management. Ability to lead and make decisions. Good administrative skills. Work with international team members. Age starting 18 years old Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 12, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: MARELLA CRUISES, Worldwide ISMIRA Agency actively recruiting for position ASSISTANT WAITER for MARELLA CRUISES! The Assistant Waiter assists the Waiter in providing guests with courteous and professional service, creates a pleasant dining atmosphere, and enhances the overall dining experience by anticipating guest needs. Conditions: Contract based permanent job Free meals and accommodation on board Medical insurance provided by employer Work with international team members Couples are welcome to apply Professional growth opportunities SHIPS SAILING AROUND THE WORLD Responsibilities: Clean, organize, and maintain designated service station Prepare mise-en-place to ensure that station is ready when required. Provide attentive and personalized service to ensure that guest requests are fulfilled promptly. Replenish water, bread, butter and other items as anticipated or required. Deliver food from the galley to restaurant stations. Maintain clean and orderly tables and station if assigned to food buffet areas. Assist guests with beverage orders. Minimize breakage and loss of all equipment. Use only authorized chemicals in approved manner. Respect fellow colleagues. Respect and cooperate with all management decisions. Attend ship and departmental meetings as required. Requirements: Good English Must be able to communicate effectively with the senior management. Ability to lead and make decisions. Good administrative skills. Work with international team members. Minimum of two years experience in a hotel, restaurant, or cruise ship. Age starting 18 years old Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 12, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: MARELLA CRUISES, Worldwide ISMIRA Agency actively recruiting for position ASSISTANT RESTAURANT MANAGER for MARELLA CRUISES! The Asst. Restaurant Manager assists the Restaurant Manager in the Supervision of the Restaurant Personnel ensuring total guest satisfaction of food quality and service according to company rules and regulations. Conditions: Contract based permanent job Free meals and accommodation on board Medical insurance provided by employer Work with international team members Couples are welcome to apply Professional growth opportunities SHIPS SAILING AROUND THE WORLD Responsibilities: Possess complete knowledge of company’s high standards of service and food quality, in order to anticipate and fulfill the needs of the guests. Possesses complete knowledge of food operations, including knowledge of menus cooking methods applied, menu cycles, and service standards. Support Restaurant Manager to manage restaurant reservations doing the utmost to honor guest requests. Communicate daily with the Restaurant Manager, Food Manager and the Executive Chef to ensure the restaurant and the galley work in perfect harmony to achieve a high level of guest satisfaction. Correct any guests concerns immediately. Keep the Restaurant Manager, Hotel Manager, Food Manager and Front Office Manager informed on all guest related Issues such as special requests, suggestions or complaints. Communicate daily with the Bar Manager to discuss wine and bar service in the restaurant, and beverage staff performance. Possess a sound knowledge of wines and wine service in order to monitor the wine service performance. Create team spirit by motivating and leading by example. Delegate appropriate responsibilities to Head Waiters who are in charge of the various sections of the restaurant. Assign work schedules, days off and side duties to Head Waiters and all restaurant staff. Ensures that crew signs all work schedules on a weekly basis. Assign service stations to all restaurant personnel without any sort of discrimination, and based on their performance, attitude and ability. Requirements: Minimum 3 years experience in management position in Restaurant/Hotel/ Resort. Good English Must be able to communicate effectively with the senior management. Ability to lead and make decisions. Good administrative skills. Work with international team members. Experienced in coaching subordinates. Minimum 21 years old. Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 12, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: MARELLA CRUISES, Worldwide ISMIRA Agency actively recruiting for positions Assistant PASTRY for MARELLA CRUISES! The Assistant Pastry is responsible for the preparation of pastry items that require basic professional skills. CONDITIONS: Contract based permanent job Free meals and accommodation on board Medical insurance provided by employer Work with international team members Couples are welcome to apply Professional growth opportunities SHIPS SAILING AROUND THE WORLD RESPONSABILITIES: Assist the Pastry Chef in producing pastries on time and in line with company recipes and standards. Prepare all required pastry items as instructed, following the menus, recipes, guidelines & methods provided. Take on basic tasks such as preparing creams, ice-cream, and basic doughs. Demonstrate basic techniques including use of a piping bag, and knife handling skills. Read, understand, follow and prepare company recipes. Maintain a safe and clean work environment by complying with Public Health and company regulations. Work in any section of the Pastry Department Demonstrate methods and recipes to subordinates. Produce and maintain the expected level of food quality per Pastry Chef’s instructions. Maintain quality and consistency in taste, presentation and appearance according to recipes and pictures provided by the company and rectify any discrepancies immediately. Communicate on a daily basis, any relevant provision issues to the Head Pastry. Possess knowledge and understanding of culinary terms. Complete all tasks in an efficient and timely manner. Maintain assigned area in the event of announced or unannounced Public Health type inspection done by either the Food Manager or the actual inspectors. Control and maintain all pastry equipment. REQUIREMENTS: Minimum 18 years Fluent in written and spoken English Minimum of two years food related experience in a hotel or convention banquet service, or cruise ship environment. Must be able to communicate effectively with the senior management. Ability to lead and make decisions. Good administrative skills. Experienced in coaching subordinates. Must be cost and quality conscious. Must adhere to specific scheduled work hours, yet be flexible if circumstances require it. Work with international team members. Perform assigned duties under pressure(time constraints). Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 12, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: MARELLA CRUISES, Worldwide ISMIRA Agency actively recruiting for position ASSISTANT BARTENDER for MARELLA CRUISES! The Assistant Bartender is responsible for providing the guests with courteous and professional service in order to increase revenue for the company using up-selling techniques, and meet and exceed sales targets Conditions: Free meals and accommodation Medical insurance on board Tatoos allowed (except face) The only company that allows to apply from 18 years and till 50 years old! SHIPS SAILING AROUND THE WORLD Responsibilities: Mix drinks, cocktails and bar beverages as ordered and in compliance with company standards. Fill orders placed by bar waiters/waitresses in a prompt and efficient manner. Maintain clean and orderly lounges/bars. Responsible for beverage costs and stock in assigned area. Conduct end of cruise inventories, checking par levels with the Assistant Bar Manager. Conduct spot checks throughout all bars at any given time. Prepare requisitions for supplies based on set par level, using the empty-for-full replacement system. Ensure proper rotation of stock (First In – First Out). Ensure that the bar has a copy of the daily Cruise News. Know the daily specials and special promotions. Know menu for assigned bar, and explain and suggest drinks to guests. Provide personalized service, remembering guest names and preferences. Transport stock to various bars when necessary. Assist in the Stores during loading. Requirements: Fluent in written and spoken English Minimum of two years beverage-related service experience. Must be able to communicate effectively with the senior management. Ability to lead and make decisions. Good administrative skills. Work with international team members. Age starting 18 years old Tattoos are allowed (except offensive and facial) Nationalities that we process : 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 12, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CRYSTAL CRUISES, Worldwide ISMIRA Agency actively recruiting for position BUTLER for CRYSTAL CRUISES! Butler is responsible for the guests’ experience, offering a  premium service that is both exceptional and memorable. Butler is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Butler must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Butler is held fully accountable for the quality of their guests’ personalized experience Conditions: Work in top level, 5* cruise company, luxury segment Medical insurance provided during contract Flight paid to ship and to a home address after completed contract Free food and accommodation Free uniform Joining expenses: reimbursed upon completion of first contract. STCW: reimbursed upon commencement of second contract. Contract length 5-6 months with following 2 months of vacation. Responsibilities: To collect guests from the gangway and escort them to their suites on embarkation day (check in) and explain the suite functions and amenities. To provide breakfast, lunch, dinner including 24-hour room service to guests upon their request. To provide canapé's, teatime, turndown and bar service to guests upon their request. To make onboard reservations, pack/unpack and shine shoes for guests upon their request. To do deliveries (such as laundry, gifts, times fax etc.) to guest suites. To replenish beverages, coffee & tea, ice and fresh fruits twice a day or as necessary. To log the guest’s personal laundry, send it down to the laundry for washing, dry cleaning or pressing, and deliver it back to guests in a timely manner. To order enough soft drinks, liquor/wine & sparkling wines and fresh fruits for all pantries and to ensure that daily menus are distributed to guests in a timely manner (as per assigned side-duty and schedule, however, to not overstock items in the pantries). To ensure that always assigned pantries and lockers kept clean and tidy and in accordance with safety rules and regulations, following the guidelines of USPH. To follow the proper cleaning and maintenance procedures of equipment in pantries. To clean and refill the coffee machines in assigned guest rooms and pantries properly, as per schedule, usage and according to maintenance manuals. To refill beverage stations in all waiting lounges To ensure that all equipment is properly and securely stored away when not on duty. To follow and execute the housekeeping sanitation program and to complete and update all sanitation log sheets as per policy. To report work orders to the head butler and/or housekeeping office when deficiencies are noted or when maintenance is required and to follow up on the work orders in a timely manner. To maintain a friendly and approachable demeanor, even under pressure, and utilize an in-depth knowledge and understanding of Crystal Basics. Requirements: Minimum of two (2) years guest facing service experience in a luxury environment. (Cruise ship experience is preferred). Must have good food and beverage knowledge as well as proficiency in other services provided onboard. Fluent written and spoken English. Good interpersonal and public communication skills. Good organizational and multi-tasking skills are required together with an eye for details. Must possess the ability to interact with all levels of people while communicating in an effective, yet diplomatic fashion. Needs to have an outgoing personality and possess a positive attitude, maintain a friendly and approachable demeanor at all times even under pressure using their knowledge of Crystal Basics. Vaccination Covid-19 mandatory with WHO approved vaccines Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 11, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: London, England Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for an Account Executive, Mid-Market who will play a critical role in driving sales and maximizing revenue with our customers. You will be responsible for targeting, building and nurturing positive relationships with key decision-makers, understanding complex business needs, and delivering innovative solutions across our product suite. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners at Figma. This is a full time role in our London office within a hybrid environment. What you'll do at Figma: Create and manage a pipeline of Mid-Market accounts from inbound and outbound activity to consistently meet or surpass sales targets Apply effective discovery and value-selling techniques to build and strengthen relationships with key decision-makers in both new and existing customers (500-5000 FTEs) Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma’s roadmap and innovations fit in the long term Conduct thorough analysis to create account plans that outline company priorities and initiatives, multi-threading at senior level to build on expansion opportunities Manage a book of business by tiering accounts and initiating techniques to save contractions Co-create with cross-functional partners to expertly position Figma, drive deals forward and ensure customer success Leverage opportunities to advance executive level relationships through in-person meetings and networking opportunities We'd love to hear from you if you have: Experience closing sales, over multiple years, for a software or SaaS business with a book of customers (<5000 FTEs), selling to executives Consistent performance meeting pipeline generation targets for net new business Demonstrated experience successfully managing complex sales cycles (3-9 months) A sales methodology and process that creates value for customers While it’s not required, it’s an added plus if you also have: Experience selling solutions to technical audiences at executive level (i.e. Engineering, Product, Design teams) Demonstrated ability to succeed in a changing environment Certified in deal qualification and prospect discovery At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin's Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands. We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated ML product engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test. We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy. What will I be doing? Identify areas where ML can create value for our customers Identify the right ML framing of product problems Working with teammates and Product and Design stakeholders Conduct exploratory data analysis and research Deeply understand the problem area Research and identify the right algorithms and tools Being pragmatic, but innovating right to the cutting-edge when needed Perform offline evaluation to gather evidence an algorithm will work Work with engineers to bring prototypes to production Plan, measure & socialize learnings to inform iteration Partner deeply with the rest of team, and others, to build excellent ML products What skills might I need? Broad applied machine learning knowledge 3-5 years applied ML experience Practical stats knowledge (experiment design, dealing with confounding etc) Intermediate programming skills Strong communication skills, both within engineering teams and across disciplines. Comfort with ambiguity Typically have advanced education in ML or related field (e.g. MSc) Scientific thinking skills Bonus skills & attributes Track record shipping ML products PhD or other experience in a research environment Deep experience in an applicable ML area. E.g. NLP, Deep learning, Bayesian methods, Reinforcement learning, clustering Strong stats or math background Visualization, data skills, SQL, matplotlib, etc. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Farringdon, London, United Kingdom The Customer Success Manager (CSM) performs a key role in driving the health, retention, and growth of Retail clients– measured by various indicators of customer health including NPS (Net promoter Score) and by the Gross Renewal Rate (GRR). Primary Responsibilities Work with your assigned clients to build a mutually agreed upon ‘Success Plan’ with performance objectives and critical milestones Build and sustain relationships with key stakeholders and decision makers, including C-level executives in assigned accounts with the goal of becoming a trusted advisor throughout the client base Conduct Executive Business Reviews to understand current adoption and deployment, business relationship and general issues and leverage them to better position company’s full portfolio for expansion Facilitate the involvement of the broader company’s family including Support, Product Management, Product Development, Services, Marketing, Partners and Solution Engineering to ensure client success and to meet account performance objectives / customers’ expectations Work with clients and Marketing to create referenceable accounts, case studies, webinars and more Drive attendance to company events Encourages participation in global and regional user events; leverages online and in-person customer events to share leading best practices. Key Success Criteria Track record of exceeding renewal targets and client satisfaction ratings Ability to articulate to clients a clear return of investment and maintain high customer satisfaction ratings measured through NPS Drive customer satisfaction by aligning with the client’s Key Performance Indicators (KPIs) Drive Customer References, Webinars & Case Study generation Skills Bachelor’s Degree 3-5 year’s experience in Customer Success, Account Management, Retail Pricing, or Merchandising Experience in Corporate Retail (merchandising), Consumer Packaged Goods/FMCG, Retail Strong interpersonal skills Proven track record of successfully selling and servicing customers and managing ongoing customer relationships Fluent and professional communication skills (verbal, written, and presentation) in English. Additional European languages beneficial Proficiency with Office productivity and CRM software. Readiness to travel up to 25% annually. Communication/Negotiation: Become a trusted advisor to our clients. Establish regular communication cadence with internal and external key stakeholders including C-suite. Coordinate activities throughout client lifecycle including ongoing education, services, and operational delivery objectives. Experience negotiating high value, multi-year agreements. Problem Solving: Educate clients on the offering strategy and roadmap and provide advice on how to best leverage the offering based on understanding of client needs. Solicits client feedback on solution and provides input to Services, Support, Development, Operations and Offering Management Drive Save action plans around at-risk accounts