Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Senior Engineer on the Life Sciences team, you'll build biology software that our own scientists and the wider research community can depend on, and you'll be one of the main people representing that work to computational biologists outside Anthropic.
The Life Sciences team works to accelerate progress in biology with AI, combining frontier models with hands-on computational and experimental research. We want the tools, pipelines, datasets, and benchmarks we build in genomics and structural biology to be useful beyond our own projects, so we plan to release them to the community. Computational biology has a long tradition of open, shared software, and we want to contribute to it well. Every release should be something a researcher can install, run on their own data, and trust: correct on real inputs, validated against reference data and established methods, documented, versioned, and maintained after launch.
You'll own that standard. You'll write a large share of the code yourself, decide when something is ready to ship, and stay with it once people start using it. You'll also be an active member of the biology software community: maintaining public repositories, answering issues, speaking at conferences and workshops, and bringing what you hear from researchers back into what we build next.
We use Claude and AI coding agents heavily to build software, and we expect you to do the same across design, implementation, testing, and review. Code written by an agent is held to the same standard as code written by hand: you should understand it, test it, and measure its performance before it ships. We're looking for someone with deep software engineering experience who already works this way.
The shape of the role is flexible. You might spend most of your time as an individual contributor, or you might lead a small group of engineers and scientists while continuing to contribute directly. Your focus can be genomics, structural biology, or both. Experience in other areas of computational biology is welcome, and we expect the work to range more widely over time.
What matters most is a record of biology software that other people have adopted and relied on.
This is a chance to shape how AI is put to work in biological research, on problems that matter for human health and scientific understanding. If building software that scientists trust is the work you want to do, we want to hear from you.
Key responsibilities
Design, build, and maintain biology software in genomics and structural biology (libraries, command-line tools, pipelines, datasets, and benchmarks) for use by researchers and AI agents, inside Anthropic and externally
Own the path from research code to public release, including testing, validation against reference data and established tools, benchmarking, documentation, and packaging, and make the call on when something is ready to ship
Maintain what we release: triage issues, review outside contributions, and manage breaking changes
Represent the team in the biology community through conferences, workshops, tutorials, and direct work with researchers and maintainers, and turn what you learn about their needs into priorities for the team
Partner with the team's computational and experimental scientists to turn research code into well-tested, reusable software
Lead the technical direction of the projects you own through design review, code review, and mentoring, and, depending on your interests and the team's needs, lead a small team
Build with Claude and AI coding agents as your default way of working, hold agent-written code to the same standard as your own, and set the team's practices for reviewing and validating it
Minimum qualifications
Have built, released, and maintained biology software that researchers outside your own group use, with evidence of adoption you can point to (for example public repositories, package downloads, citations, or use in other groups' pipelines)
Have deep working expertise in genomics or structural biology, including the data types, file formats, standard tools, and common failure modes of at least one of these fields
Are proficient in Python and comfortable working with large datasets in Linux and cloud or cluster computing environments
Practice rigorous testing and release engineering: unit and integration tests, continuous integration, validation against reference data, packaging, and versioning
Use AI coding tools as a central part of how you build software, and can show how you verify the correctness and performance of code you did not write by hand
Have led a technical project with multiple contributors, setting direction and reviewing others' work while continuing to write code yourself
Can explain technical work clearly to both biologists and engineers, in writing (documentation, tutorials) and in person (talks, workshops)
Preferred qualifications
Depth in both genomics and structural biology
A record as the creator or a core maintainer of a widely used open-source tool in computational biology
Experience managing or formally leading a team of engineers or scientists
A graduate degree in computational biology, bioinformatics, computer science, or a related field, or equivalent experience
Proficiency in a systems language such as Rust, C++, or C, and experience with performance work on large biological datasets
Experience building software in other areas of computational biology, such as phylogenetics, proteomics, cheminformatics, or high-throughput screen analysis
Experience shipping software built largely with AI coding agents, building agentic systems on large language models, or training machine learning models on biological sequence or structure data
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco; New York City
Workplace: Hybrid
As Customer Success Lead at Perplexity, you’ll lead the team responsible for helping enterprises adopt Perplexity Computer and our API products, turning adoption into measurable business value. You’ll own the customer success strategy and operating model, lead CSMs across customer segments, and be accountable for gross and net revenue retention across the post-sale book, with expansion targets shared with Sales.
This is a hands-on leadership role. You’ll stay close to customers and the product while building the team, programs, and cross-functional partnerships that help us scale.
Responsibilities
- Own gross and net revenue retention for the customer base, including renewal forecasting, risk management, and expansion targets shared with Sales
- Set the customer success strategy, and coverage model across high-touch Enterprise, scaled SMB and Mid-Market, and technical API customers
- Hire, coach, and develop CSMs across customer segments, establishing a regular cadence of 1:1s, account and renewal reviews, and a clear bar for performance and product expertise
- Build the playbooks the team runs on, including Sales-to-CS handoffs, onboarding, customer success plans, health scoring, executive business reviews, and escalations
- Partner with Applied AI and Enablement to build onboarding, workshops, champion programs, and scaled education that help customers reach first value and sustain adoption
- Help customers connect adoption and consumption to business outcomes, understand usage and cost trade-offs, and build a clear case for renewal and expansion
- Partner with Sales to identify self-serve customers ready to move to Enterprise and to plan expansion in named accounts
- Work with RevOps and Finance on capacity planning, account assignment, book-of-business design, and accurate reporting in Salesforce
- Partner with cross-functional teams to deliver a cohesive customer journey, with clear ownership and handoffs from onboarding through adoption, renewal, and expansion
- Coordinate customer readiness and communications for product launches, migrations, pricing and usage changes, and incidents, partnering with Product, Marketing, Support, and Engineering on accurate guidance
- Bring customer needs and recurring friction into product planning, and close the loop with customers on decisions and progress
- Engage executive sponsors at our largest accounts and step in personally on strategic adoption efforts, high-stakes renewals, and escalations while building the team’s ability to own day-to-day execution
You may be a good fit if
- You have 10+ years in customer success, account management, or post-sales roles at enterprise software companies
- You have 5+ years leading CS teams, with a track record of hiring, coaching, and developing high-performing CSMs
- You’ve owned GRR and NRR targets and can show how your team moved them
- You’ve built or rebuilt a CS function during rapid growth, not only run an established one
- You’ve run both high-touch and scaled or digital coverage models and know when each one fits
- You can show how your team helped customers move from initial onboarding to sustained adoption and measurable business outcomes
- You’re comfortable with usage and consumption data, and ideally have supported usage-based or API products
- You have strong command of Salesforce, forecasting, and customer health tooling
- You’re hands-on with AI products and can build enough product fluency to understand customer workflows, diagnose adoption barriers, and earn trust with business and technical stakeholders
- You communicate clearly with executive buyers, administrators, and technical teams, including during sensitive product changes or escalations
- You’re comfortable operating without an established playbook, using AI and automation where they improve execution and knowing where human judgment matters
Location: San Francisco; New York City
Workplace: Hybrid
As Customer Success Lead at Perplexity, you’ll lead the team responsible for helping enterprises adopt Perplexity Computer and our API products, turning adoption into measurable business value. You’ll own the customer success strategy and operating model, lead CSMs across customer segments, and be accountable for gross and net revenue retention across the post-sale book, with expansion targets shared with Sales.
This is a hands-on leadership role. You’ll stay close to customers and the product while building the team, programs, and cross-functional partnerships that help us scale.
Responsibilities
- Own gross and net revenue retention for the customer base, including renewal forecasting, risk management, and expansion targets shared with Sales
- Set the customer success strategy, and coverage model across high-touch Enterprise, scaled SMB and Mid-Market, and technical API customers
- Hire, coach, and develop CSMs across customer segments, establishing a regular cadence of 1:1s, account and renewal reviews, and a clear bar for performance and product expertise
- Build the playbooks the team runs on, including Sales-to-CS handoffs, onboarding, customer success plans, health scoring, executive business reviews, and escalations
- Partner with Applied AI and Enablement to build onboarding, workshops, champion programs, and scaled education that help customers reach first value and sustain adoption
- Help customers connect adoption and consumption to business outcomes, understand usage and cost trade-offs, and build a clear case for renewal and expansion
- Partner with Sales to identify self-serve customers ready to move to Enterprise and to plan expansion in named accounts
- Work with RevOps and Finance on capacity planning, account assignment, book-of-business design, and accurate reporting in Salesforce
- Partner with cross-functional teams to deliver a cohesive customer journey, with clear ownership and handoffs from onboarding through adoption, renewal, and expansion
- Coordinate customer readiness and communications for product launches, migrations, pricing and usage changes, and incidents, partnering with Product, Marketing, Support, and Engineering on accurate guidance
- Bring customer needs and recurring friction into product planning, and close the loop with customers on decisions and progress
- Engage executive sponsors at our largest accounts and step in personally on strategic adoption efforts, high-stakes renewals, and escalations while building the team’s ability to own day-to-day execution
You may be a good fit if
- You have 10+ years in customer success, account management, or post-sales roles at enterprise software companies
- You have 5+ years leading CS teams, with a track record of hiring, coaching, and developing high-performing CSMs
- You’ve owned GRR and NRR targets and can show how your team moved them
- You’ve built or rebuilt a CS function during rapid growth, not only run an established one
- You’ve run both high-touch and scaled or digital coverage models and know when each one fits
- You can show how your team helped customers move from initial onboarding to sustained adoption and measurable business outcomes
- You’re comfortable with usage and consumption data, and ideally have supported usage-based or API products
- You have strong command of Salesforce, forecasting, and customer health tooling
- You’re hands-on with AI products and can build enough product fluency to understand customer workflows, diagnose adoption barriers, and earn trust with business and technical stakeholders
- You communicate clearly with executive buyers, administrators, and technical teams, including during sensitive product changes or escalations
- You’re comfortable operating without an established playbook, using AI and automation where they improve execution and knowing where human judgment matters
Location: London, England; London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Team
The Unified Privacy Platform team’s mission is to earn the trust of every DoorDash user by upholding their right to privacy, consent, and transparency. We are building a common privacy foundation across DoorDash, Wolt, and Deliveroo so Consumers, Dashers, and Merchants can understand how their data is used, control their choices, and exercise their privacy rights through simple, consistent experiences.
Our work is organized around three connected pillars: the Privacy Center, a unified user-facing destination for privacy controls and rights; the Unified Privacy Platform, which captures and enforces consent, policy, jurisdictional requirements, and privacy actions; and Privacy Operations and Intelligence, which gives Legal, Support, Privacy, and engineering operators the workflows, diagnostics, audit history, and automation needed to resolve privacy work safely and efficiently.
Together, these capabilities turn fragmented, one-off compliance work into reusable platform primitives that can support new products, brands, and emerging regulations.
Location: London, UK. This is a hybrid role, with 3 days a week in the office.
About the Role
DoorDash is looking for an Engineering Manager to lead the Unified Privacy Platform team. You will lead a team of backend and platform engineers responsible for the next generation of privacy and consent infrastructure, including the Privacy Center, the User Consent Platform, privacy-policy decisioning, self-service data-rights experiences, and the operational tooling required to manage privacy cases at global scale.
As the Engineering Manager, you will own and execute a multi-year vision for privacy at DoorDash. You will balance legal and regulatory correctness, user trust, security, reliability, and developer velocity while building systems that work consistently across DoorDash, Wolt, and Deliveroo. You will be a strategic partner to Product, Legal, Security, Data Governance, Marketing and Communications, and engineering leadership, establishing clear ownership boundaries and turning complex privacy requirements into scalable, self-service capabilities.
What you'll be doing
Lead and mentor a high-performing team of backend and platform engineers, fostering a culture of ownership, privacy by design, operational excellence, and thoughtful cross-functional partnership
Drive the technical strategy across the Privacy Center, the Unified Privacy Platform, and Privacy Operations and Intelligence
Build the cross-brand User Consent Platform, including canonical consent state, policy and configuration management, consent SDKs, audit history, and consistent enforcement across products and jurisdictions
Deliver simple, self-service experiences for consent and communication preferences, Right to be Forgotten (RTF), Right to Information (RTI), and Data Subject Access Requests (DSARs)
Turn emerging privacy and regulatory requirements into standardized platform capabilities instead of one-off product implementations
Lead the migration from fragmented legacy consent systems to a single source of truth across DoorDash, Wolt, and Deliveroo, while managing compatibility and safe deprecation
Define clear contracts with data-governance fulfillment systems and downstream product and storage teams so privacy actions are traceable, retryable, auditable, and correctly reflected back to users and operators
Provide architectural guidance for distributed systems that manage sensitive user choices, policy evaluation, orchestration, secure data delivery, reporting, and immutable audit trails
Partner with recruiting to build a diverse and inclusive team, attracting and retaining exceptional engineering talent
What You’ll Need to Thrive
A bachelor’s, master’s, or doctoral degree in Computer Science or a related field, or equivalent practical experience
3+ years of experience in people management leading backend or platform teams
8+ years of industry experience
Extensive experience as an engineer or engineering leader in a fast-paced, platform-focused development environment
Proven experience designing large-scale distributed systems, service application programming interfaces (APIs), policy or rules engines, workflow orchestration, state machines, data-lifecycle systems, or audit architectures
Preferred experience with privacy, consent, data governance, or regulatory systems, including concepts such as the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), data-subject rights, retention, deletion, and legal holds
The ability to translate ambiguous legal, policy, and product requirements into clear platform boundaries, reusable abstractions, and executable roadmaps
Strong product sense and the ability to partner effectively with Legal, Product, Design, Security, Data, Marketing, Support, and engineering teams across multiple brands and geographies
A growth mindset—you are eager to expand your skills, raise the quality bar, and build enduring systems in a rapidly changing environment
Why Join Us?
At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day.
🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support.
🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning.
💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Задачи:
▫️ Outbound prospecting в Apollo ai / LinkedIn Sales Navigator по согласованному ICP;
▫️ Управление полным циклом сделки от первого касания до подписания контракта;
▫️ Работа в CRM;
▫️ Взаимодействие с комплаенс-командой при онбординге мерчанта;
▫️ Account management в первые 3 месяца после подключения;
▫️ Регулярная отчётность по pipeline.
Важно:
Мы ищем человека, который умеет вести долгие сделки с несколькими стейкхолдерами на стороне клиента, систематически работает с pipeline'ом и доводит сделки до подписания контракта. Возможна позиция директора по региону при соответствующем опыте.
Must-have:
▫️ Опыт в B2B sales 3+ года
▫️ Опыт в payments / fintech / crypto
▫️ Английский C1, свободный разговорный
▫️ Опыт closing сделок от $50k ACV.
▫️ Отличные навыки переговоров и общения
▫️ Грамотная устная и письменная речь
▫️ Умение найти предлог и установить контакт с любым человеком
Условия:
▫️ Базовый оклад: от 3,000 USD, в зависимости от опыта. Выплаты 2 раза в месяц;
▫️ Бонус: N% от revenue по клиенту за 12 мес + fix от 500 USD за подключение (подключенным считается мерчант, совершивший 5+ транзакций). Выплаты 1 раз в месяц.
▫️ Ежегодный оплачиваемый отпуск — 30 календарных дней;
▫️ Удаленный формат работы;
▫️ Испытательный срок - 3 месяца.
Как устроен процесс найма:
▫️ Необходимо прислать резюме и сопроводительное письмо на office@billions.works
▫️ Провести Test case / mock pitch руководителю и СЕО
Location: San Francisco, California
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
We’re looking for a Business Systems Engineer to own the systems that turn a signed deal into a correct invoice and accurate revenue numbers. You’ll work across our go-to-market and finance stack: CRM, quoting and CPQ, billing, the data warehouse, and the integrations between them. Salesforce is one important part of that stack, not the whole job. This is an engineering role with business ownership: you’ll design how data and money move between Sales, Finance, Billing Ops, and Data teams, build the automation that keeps them in sync, and use AI to remove manual work and surface timely signals to reps and operators. You’ll partner closely with Sales, Deal Desk, Billing Ops, Revenue Accounting, and Data Engineering.
This role is based in one of San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU’LL ACHIEVE
- The big bet: Create a reliable GTM and quote-to-cash foundation across CRM, CPQ, billing and finance systems, marketing automation infrastructure, the data warehouse, and the integrations between them.
- By day 90, build a clear understanding of the critical data flows between GTM systems, finance systems, and the warehouse, then ship an initial improvement to a high-value integration or workflow.
- By day 90, develop AI-powered and agent-based workflows that reduce manual work for reps, Deal Desk, and Billing Ops while improving the quality of signals available to reps and operators.
- By the end of your first year, automate billing-critical workflows such as upgrades and prorated refunds, early renewals, true-ups, and credit deferment, with audit trails Finance can trust.
- By the end of your first year, improve data integrity and reporting through clear data models, deduplication, validation rules, reconciliation, and monitoring—including accurate ARR, pipeline, dashboard, and forecasting infrastructure.
- Raise the bar for how the team ships and operates: sound access, change management, and release practices; thoughtful documentation and tool decisions; reusable tests, runbooks, code review, and AI-assisted development practices.
SKILLS YOU’LL NEED TO BRING
- Demonstrated experience in business systems engineering, GTM engineering, revenue operations, or a technical sales or marketing operations role, with the ability to own problems end to end and work effectively across functions.
- Strong SQL skills and experience working with a data warehouse such as Snowflake or BigQuery; you design for clean, traceable data and understand how to protect its integrity across systems.
- Experience building integrations with APIs, webhooks, event-driven services, reverse ETL, or automation platforms such as Zapier, Workato, or Tray.io http://Tray.io. Scripting in Python or JavaScript, or building serverless integrations, is a plus.
- Familiarity with finance systems and concepts such as quote-to-cash, billing, invoicing, and revenue recognition, and the ability to work effectively with Finance and Billing Ops. Experience with an ERP such as NetSuite is a plus.
- Hands-on Salesforce development experience with Apex, triggers, Lightning Web Components, and Salesforce automation, following the team’s development and release practices: source control, pull requests, code review, automated testing, and the deployment pipeline - is a plus.
- Hands-on experience with Salesforce CPQ, Revenue Cloud, or a similar CPQ tool — including product and pricing data models, price books, bundles, and approval rules — is a plus.
- Genuine curiosity about AI, with experience applying it to day-to-day work through AI-assisted development, agents, or workflow automation. Familiarity with Salesforce administration and customization—including objects, flows, permissions, and integrations—is a plus, not a requirement.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco and NYC, the estimated base salary range for this role is $167,000 - $228,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Remote, Texas, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking to hire a
Senior
Solutions Architect, Enterprise
to join our Field Engineering team. As a Solutions Architect, you will be a trusted technical advisor to some of our largest and most strategic customers, helping them evaluate, adopt, and expand their use of dbt.
You’ll partner closely with Sales to understand customers’ technical and business priorities, design solutions using the dbt platform, and demonstrate measurable value throughout the evaluation process. You’ll work across the customer lifecycle—from technical discovery and evaluation through adoption and expansion—while partnering with Product, Engineering, and our technology partners to bring customer needs back into the business.
This is a full-time position based in the South Central Region.
Technologies You’ll Use
AWS, GCP, Azure, Snowflake, BigQuery, Databricks, Kafka, Grafana, Linux, Windows, Python, Java, Iceberg, dbt Cloud, SQL, data catalogs
What You’ll Do
Work with Enterprise customers to understand their business, use cases, and requirements across data replication, transformation, and modeling
Develop and deliver technical presentations to Enterprise audiences on the full Fivetran + dbt value proposition
Ensure the technical win by running a tight proof-of-value process spanning ingestion through transformation
Guide customers through dbt Cloud proof-of-concept implementations, including private-cloud deployments for enterprise clients where applicable
Work closely with Product and Engineering to align solutions with Enterprise customer needs and inform the dbt Cloud enterprise roadmap
Develop and maintain relationships with key Enterprise customers and partners (including Snowflake, AWS, Databricks)
Own the technical relationship across the full customer lifecycle — pre-sale evaluation through adoption and expansion
Stay current on trends in data movement, transformation, and analytics engineering; be an active participant in the dbt community
Skills We’re Looking For
7+ years in data replication, sales engineering, solutions architecture, or consulting in data operations, analytics, or BI
Strong technical background covering database replication, cloud infrastructure, and modern data warehousing architectures
Hands-on experience with SQL, ETL/ELT, and data modeling
Experience with modern data analytics technologies, including cloud data warehouses/lakes, transformation tooling (dbt or similar), data catalogs, and BI tools
Ability to gather and translate technical and business requirements into concrete solutions
Excellent communication and presentation skills, able to explain complex technical concepts to technical and non-technical stakeholders
Strong problem-solving and analytical skills; comfortable operating in ambiguous, fast-paced environments
Optional Bonus Skills
Prior experience at an analytics, ETL, BI, or open-source software company
Hands-on experience with dbt Cloud or dbt Core or Fivetran
Experience with data modeling methodologies (dimensional, data vault, Kimball, 3NF)
Experience with Oracle, SQL Server, MySQL, or traditional Enterprise ETL tooling (Informatica, Boomi, Talend)
Experience with self-hosted software applications and supporting infrastructure
Hands-on networking experience, cloud and on-premise
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 70% base salary and 30% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process
OTE (On Target Earning)
$197,516.46
—
$303,462.32 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Tokyo
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Engineers are former practising lawyers who bridge customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored product demonstrations, translating real legal work into Harvey solutions that provide clear value for lawyers.
As Harvey’s first Legal Engineer in Japan, this role is a rare chance to pioneer Harvey’s presence in one of the world’s most sophisticated legal markets. As a strategic partner to Japanese law firms and in-house teams, you will help lawyers do higher-quality work faster and with more confidence using Harvey, and you will thrive in ambiguity while doing it.
WHAT YOU’LL DO
- Work directly with lawyers at current and prospective customers in Japan to uncover workflow pain points, recommend solutions, and show how Harvey fits into real legal work.
- Serve as the voice of the customer, translating feedback and legal workflow insights, including those specific to Japanese legal practice and Japanese-language needs, into concrete, lawyer-ready product direction.
- Partner closely with product, engineering, sales, and marketing to shape Harvey’s roadmap and ensure the product evolves in ways lawyers trust and adopt.
- Build and refine product demonstrations, workflows, and use cases in Japanese and English that reflect how Japanese legal teams actually work, including how AI is changing that work.
- Introduce new capabilities in a way that’s tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed.
- Provide competitive and market intelligence on the Japanese and wider APAC legal tech landscape.
- Lay the foundation for Harvey’s presence in Japan and strengthen its reputation across APAC as a credible, substantive, and forward-looking AI partner to the legal industry.
WHAT YOU HAVE
You move confidently through uncertainty, operate at speed, and ship solutions that work, iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI’s potential to transform legal work, a bias towards action, and the creativity to solve problems nobody has cracked yet.
- Based in Tokyo and eligible to work in Japan.
- Qualified Japanese lawyer (弁護士) registered with the Japan Federation of Bar Associations (日本弁護士連合会).
- At least 3 years of experience as a qualified lawyer at a top-tier Japanese law firm and/or in-house, with strong exposure to complex legal workflows and client expectations.
- Fluency in Japanese and English, with the ability to operate seamlessly across both in professional settings.
- Demonstrated ability to exercise sound judgment and make confident, well-reasoned recommendations.
- Ability to operate across legal, product, and sales contexts, translating between stakeholders with clarity and precision.
- Executive presence and relationship-building skills, with comfort engaging partners, senior associates, in-house counsel, and legal leadership.
- Sales, customer-facing, or law firm business development experience is a plus, particularly where you’ve helped shape solutions rather than just present them.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-EL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Sydney
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Engineering - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilisation, and supporting long-term expansion and renewal. Legal Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms as well as Fortune 500 and ASX 200 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
In our Sydney office, you will be the face of Harvey in APAC—building trust with partners and at APAC’s top firms,in-house counsel, and asset managers; advising them on how Harvey can transform research, drafting, diligence, and compliance; and feeding market insights back to Product and GTM more broadly.
WHAT YOU’LL DO
- Build trusted relationships with law firms and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximise the value of Harvey’s platform.
- Develop, codify, and scale high-impact legal use cases across key practice areas, partnering with GTM and Product to operationalise them across the customer base.
- Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
- Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
- Translate legal practice needs into structured, high-signal feedback for Product and Engineering, helping prioritize roadmap decisions and refine core workflows through a lawyer’s lens.
- Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilised capabilities.
- Contribute to customer-facing content geared toward the APAC region (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
- Support the credibility and brand of Harvey in the APAC region as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.
WHAT YOU HAVE
- Based in Sydney and eligible to work in Australia.
- Australian practising certificate (or equivalent common-law qualification) with 3+ years experience as a qualified lawyer at a top-tier firm or in-house organisation.
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
- Strong understanding of legal processes and challenges faced by legal professionals.
- Curiosity about AI’s potential to transform the legal industry.
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
ADDITIONAL INFORMATION
- Location: Sydney, NSW (Hybrid with flexibility)
- Work eligibility: Must have valid Australian work rights; Harvey does not currently offer visa sponsorship for this role
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-EL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Scotch Plains,New Jersey 07076
📍
Location:
Scotch Plains, NJ
🕒
Schedule:
After-school hours
🏠
Setting:
1:1 ABA therapy
About the role
LBAPS is seeking a Behavior Technician (BT) / ABA Paraprofessional for a 1:1 case in Scotch Plains. You will deliver ABA sessions under the direction of a supervising BCBA and record session data.
What we are looking for
✅ Love working with children
✅ Patient, dependable, and ready to learn
✅ ABA experience or RBT certification is a plus
What we offer
💰 $22–$30 per hour
📩
Apply today to be considered.
Location: Annapolis, MD
Anne Arundel Medical Center
Title: Coordinator, Pre-Authorization Verification & Eligibility (PAVE)
Department: PAVE
Reports To: Supervisor - PAVE
Cost Center/Job Code: 10000-50133-000723
FLSA Status: Non - Exempt
Position Objective:
The PAVE Coordinator is responsible for initiating Pre-Authorization request to the payer for the claims that require approval. This position require communication with payers, patients, physician offices and hospital clinical staff. This position is primarily responsible for pre-certifying procedures ordered by physicians. The PAVE Coordinator will also be responsible monitoring appropriateness and medical necessity and provides necessary information for authorization and continued visits. This individual will confirm pre-certifications that have been obtained or will obtain pre-certifications if needed in addition to conducting quality assurance.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Serve as primary resource for LH regarding insurance eligibility; prior authorization process and requirements; collects patient demographic information and coverage information. Advises patients of their financial obligation and collects payments in a courteous and professional manner.
Contacts insurance companies by phone, fax, or online portal to obtain insurance benefits, eligibility, and authorization information;
Updates systems with accurate information obtained; performs quality assurance audits and reports back to leadership opportunities for providing education to patient access
Responsible for communicating to service line partners of situations where rescheduling is necessary, due to lack of authorization or limited benefits and is approved by clinical personnel;
Ensures that proper authorization is in place for inpatient, elective, outpatient, surgical, urgent/emergent services and held responsible for timely notification to payers of the patient’s visit to the facility to protect financial standing of the organization. Escalates non-authorized accounts/visits to management;
Ensures all benefits (Copays, Deductibles, Co-Insurance, OOP, LTM), authorizations, pre-certifications, and financial obligations of patients, are documented on account, clearly, accurately, precise, and detailed to ensure expeditious processing of patient accounts and denial prevention.;
Maintains a close working relationship with clinical partners, and ancillary departments to ensure continual open communication between clinical, ancillary, and Patient Access & Patient Financial Services, Surgical Scheduling departments. Case Management, and Utilization Review to facilitate the sending of clinical information in support of the authorization to the payer, as assigned;
Monitors team mailbox, e-mail inbox, faxes, and phone calls responding to all related PAVE account issues, within defined time frames; Adheres to the department accuracy and performance standards.
Contact payer to obtain prior authorization. Gather additional clinical and or coding information, as necessary, in order to obtain prior authorization;
10. Provide standardized documentation within system to identify prior authorization and the criteria surrounding such authorization; Verify that all insurance requirements have been met; Notify patient, Provider’s Office, Scheduling and Financial Counselor immediately when insurance coverage is inadequate or has been terminated.
11. Advises providers and their clinical staff when issues arise relating to obtaining prior authorization; educate providers and their clinical staff regarding the prior authorization process.
12. Stay informed and research information regarding insurance criteria for prior authorization; Attend department staff meetings, professional education sessions, complete e-learnings and mandatory training.
13. Performs other duties as assigned by PAVE Leadership.
Educational/Experience Requirements:
Minimum two (2+) years of experience in Medical Billing, Hospital Patient Access, or Hospital Business Office in an automated setting.
Knowledge of registration, verification, pre-certification, and scheduling procedures.
Experience with Medical and Insurance terminology (ICD-10, CPT 4)
Minimum of one (1+) year of demonstrated strong analytical skills
Proficiency with Microsoft Office and Outlook
Excellent verbal and written communication skills.
Preferred experience with the Epic Hospital Billing System
Associates Degree Accounting, Finance, Business Administration or Healthcare related field preferred
Minimum two (2+) years of Revenue Cycle Experience in lieu of degree
Required License/Certifications:
1 or more Certifications
preferred:
CRCE - Certified Revenue Cycle Executive
CRCP- Certified Revenue Cycle Professional
CRCS- Certified Revenue Cycle Specialist
CHAM – Certified Healthcare Access Manager
CHAA- Certified Healthcare Access Associate
CHFP- Certified Healthcare Financial Professional
CRCR- Certified Revenue Cycle Representative
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.
Physical Demands -
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$17.50
—
$26 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
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To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
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Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, Texas. You will be expected to work from our Austin office twice a week.
Schedule:
This is a full-time role on a Tuesday-Saturday or Sunday-Thursday rotation with a firm start time of 11:00 AM Central Time to align with our global operations.
About the Department
Cloudflare’s Customer Support team helps customers resolve complex technical problems and build a better Internet. Within Developer Platform, we work with individual developers, startups, and enterprise engineering teams building production applications on Cloudflare. We bring together technical investigation, thoughtful customer communication, and close collaboration with Product and Engineering to resolve issues and improve the developer experience.
About the role
As a Technical Support Engineer on our Developer Platform team, you’ll help developers build and run applications on Cloudflare Workers, Workers AI, Durable Objects, R2, D1, Workflows, Pages, Queues, and Workers KV. You’ll investigate platform behavior, replicate reported issues in a test account, guide customers on enabling logs and tracing, and turn findings into clear, practical guidance. You’ll also improve the scripts, documentation, and AI-assisted workflows that help the team solve problems consistently. This role combines hands-on troubleshooting, customer communication, and ownership across a rapidly evolving platform.
Responsibilities
Own technical support cases from initial investigation through resolution via email, chat, and phone, providing clear next steps, timely follow-up, and empathetic communication.
Troubleshoot builds and deployments, runtime errors, resource limits, routing, and bindings to storage, databases, and external APIs.
Replicate reported behavior in a sandbox environment, analyze platform logs and request telemetry, and guide customers on enabling observability and tracing to isolate root causes.
Partner with Engineering on escalations with clear customer impact, reproduction steps, and diagnostic evidence, keeping customers informed through resolution.
Define and update runbooks, AI skills, conversational journeys, and documentation to ensure automated workflows and customer guidance remain accurate and up to date.
Use and improve diagnostic scripts, tools, and test examples that help customers and teammates troubleshoot faster.
Prioritize concurrent cases by customer impact, provide clear handoffs across time zones, and help identify and communicate recurring issues or incidents.
Collaborate with teammates, Product, and Engineering to report reproducible bugs, validate fixes, and improve product reliability and support workflows.
Desirable Skills, Knowledge, and Experience
3-5 years of experience in technical customer support, developer support, or a similar role troubleshooting web applications, cloud services, or APIs.
Ability to write or modify small scripts in JavaScript, Python, Bash, or a similar language to reproduce issues and inspect API behavior.
Excellent written and verbal communication: explain complex findings clearly, ask focused questions, set realistic expectations, and guide customers with different levels of technical expertise.
A structured troubleshooting approach: isolate variables, compare environments, and interpret logs, stack traces, and error messages to pinpoint root causes.
Strong understanding of HTTP(S), DNS, SSL/TLS, caching, and how web requests flow between clients, edge networks, and origin servers.
Familiarity with REST APIs, JSON, authentication headers, and basic SQL queries when investigating application or data issues.
Experience supporting or deploying cloud-hosted web applications, including environment configuration, build logs, and runtime errors.
Comfort working in Linux or Unix-like environments with command-line tools such as curl, dig, openssl, and Git, as well as browser developer tools.
Curiosity, independent learning, and sound judgment when prioritizing cases, collaborating with teammates, and verifying outputs from AI tools and documentation.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote - US
Founded in 2012, Bugcrowd is the preemptive security platform that unifies exposure discovery and assessment, offensive testing, and intelligence shaped by AI and human insight to help organizations avoid, discover, and validate real-world risk. Bugcrowd helps security teams move faster by identifying the exposures that matter most so they can act first and stay ahead of attackers. By combining the power of humans and AI, teams can preempt attack paths and prevent breaches. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others. Visit
www.bugcrowd.com
.
Bugcrowd is looking for a motivated Customer Support Engineer I to join our growing Bugcrowd Support team. In this role, you will be an initial point of contact for both Customers and Researchers for all questions and issues regarding interactions and usage of the Bugcrowd Security Knowledge Platform. The ideal candidate is a quick and eager learner, a diligent professional, and an effective communicator, focused on developing cross-functional relationships.
Essential Duties and Responsibilities
Initial Technical Support:
Serve as the first point of contact for customer and researcher issues across tickets, email, and video channels, resolving standard L0–L2 technical questions.
Knowledge & Documentation:
Identify and apply established workarounds for common issues while documenting repeatable solutions in the Knowledge Base.
Workflow Optimization:
Assist in refining internal operational workflows and documentation to increase resolution efficiency.
Guided Professional Growth:
Work under the regular guidance of senior team members, proactively seeking feedback and coaching to develop technical skills and independence.
Education, Experience, Knowledge, Skills, and Abilities
Experience:
0–2 years of experience in a technical support, customer-facing, or technology-adjacent environment.
Technical Foundations:
Familiarity with command-line tools (e.g., Bash, SSH, grep) and foundational exposure to integrations such as Jira, SAML, APIs, or SSO/2FA.
Communication Skills:
Strong written and verbal communication abilities with a focus on clear, professional documentation.
Problem-Solving Mindset:
A solutions-oriented approach with strong time management, composure under pressure, and a high sense of urgency.
Preferred Experience
Security Interest:
Demonstrated interest in cybersecurity concepts, vulnerability types, or ethical hacking.
Working Conditions & Physical Requirements
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
Environment - remote, work-from-home 100% of the time.
Pay Range Disclosure
The base pay range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to Qualifications, Geographical Location, Education/certifications, Experience, Skill Sets, Training, and other business and organizational needs.
At Bugcrowd, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for the position is: $59,520 - $74,400.
This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Culture
At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.
At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.
Disclaimer
This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.
The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).
Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by
law.
Any personal data you submit in connection with your application will be processed in compliance with Bugcrowd's Privacy Policy, which you may review here:
https://www.bugcrowd.com/privacy
.
Equal Employment Opportunity:
Bugcrowd is EOE, Disability/Age Employer.
Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ADA at bugcrowd.com.
Apply at:
https://www.bugcrowd.com/about/careers/
Location: New York, NY
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Commercial Account Executive, you will own a focused territory of strategic target accounts and existing customers with 500-2,500 employees, with an emphasis on Fortune 1000 and high growth organizations. Your mandate is to create new executive relationships, build qualified pipeline, win complex, six-figure, multi-product, platform opportunities, and expand 1Password’s strategic footprint across an existing book of business.
This is not a transactional or single-product sales role. You will lead an enterprise-wide security conversation, starting with a customer’s most urgent problem and building the strategic case for Unified Access across humans, AI agents, and machines. You will engage and multi-thread with CISOs, CIOs, IT and security leaders, IAM teams, DevOps and platform teams, engineering leaders, security architects, finance, procurement, and other executive stakeholders.
This is a remote, field-based opportunity. Candidates must be based in the New York City metro area or New England area and should expect regular in-person customer meetings, industry events, and travel throughout the territory, about 30-40%.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 4+ years experience selling to Fortune 1000 organizations and high growth companies spanning 500+ employees, with 1+ year of substantial cybersecurity sales experience.
- A consistent record of exceeding $1M+ annual quotas, including experience carrying quotas in the $1M-2M range and closing complex, multi-product opportunities.
- Multiple years of elite sales performance and company recognition, such as President’s Club or equivalent top-performer awards.
- Demonstrated success selling enterprise platforms and multi-product solutions, and not just transactional or stand-alone point products.
- Clear methodology for maintaining 2.5x pipeline coverage at all times through territory tiering, account planning, outreach cadence, and cold calling efforts.
- Experience selling identity, Zero Trust, cloud security, endpoint security, privileged access, developer security, or adjacent cybersecurity platforms.
- Proven ability to engage IAM, IT security, DevOps, platform engineering, and engineering leaders and connect their technical priorities to an executive business case.
- A record of winning net-new strategic logos and expanding existing accounts through cross-sell, upsell, and multi-year platform agreements.
- Strong executive presence and the ability to communicate credibly with C-suite leaders and deeply technical audiences.
- Rigorous account planning, pipeline creation, opportunity management, forecasting, and negotiation skills.
Bonus points for:
- You lead with curiosity and strong discovery, uncovering the broader security and business problem rather than stopping at the initial product request.
- You create a compelling platform narrative while keeping the customer’s priorities, maturity, and path to value at the center.
- You combine strategic thinking with operating rigor; your account plans, pipeline, forecasts, and close plans are current, specific, and dependable.
- You are resilient, accountable, collaborative, and motivated by ambitious targets and complex opportunities.
- You hunt daily for new opportunities and consistently hit pipeline generation targets.
- You leverage AI daily to expedite your administrative work and identify strategic opportunities across your book.
- You are coachable, apply feedback quickly, and continuously improve your craft.
- You thrive in a remote, field-based environment and prioritize meaningful in-person customer engagement.
What you can expect:
Own and grow a strategic commercial territory
- Develop and execute sophisticated account and territory plans for a focused portfolio of high-value prospects and customers.
- Create new executive relationships with CISOs, CIOs, identity leaders, security architects, and other senior technology buyers to accelerate access and credibility.
- Identify whitespace, competitive displacement opportunities, and compelling events across identity security, AI adoption, privileged access, SaaS governance, developer workflows, and device security.
- Build and maintain the pipeline coverage, account engagement, and deal velocity required to consistently achieve or exceed a significant annual quota.
- Cultivate relationships in the channel through innovative account mapping techniques and in-person co-selling opportunities.
Sell the full platform story
- Elevate conversations from an individual point-product need to a strategic Unified Access vision spanning people, AI agents, and machines.
- Connect 1Password’s capabilities to measurable outcomes, including reducing credential and access risk, eliminating standing privilege, governing SaaS and shadow AI, protecting developer and machine workflows, strengthening device trust, and improving auditability.
- Land with the customer’s most urgent use case, then build an executive-backed roadmap for adoption and expansion across Enterprise Password Manager, SaaS Manager, Credential Broker, Device Trust, and Privileged Access.
- Translate complex identity, access, cloud, endpoint, developer, and AI-security concepts into clear business value for executive and deeply technical audiences.
Lead complex, multi-stakeholder sales cycles
- Orchestrate 4-6 month sales cycles involving security, IAM, IT, DevOps, platform engineering, application engineering, finance, legal, procurement, and executive sponsors.
- Build consensus across large buying groups and establish clear business, technical, economic, and decision criteria.
- Lead executive presentations, discovery sessions, workshops, business-value assessments, commercial negotiations, and close plans.
- Create and maintain mutual action plans and apply MEDDPPICC or a comparable enterprise qualification methodology with discipline.
- Structure and negotiate complex, multi-year, multi-product agreements, org-wide solutions with material ARR and platform expansion potential.
Expand strategic customer relationships
- Build broad, durable relationships throughout customer organizations rather than relying on a single champion.
- Uncover business and security priorities beyond the initial use case and turn them into platform expansion opportunities.
- Partner with Customer Success, Solutions Engineering, product specialists, and services teams to create adoption and expansion plans tied to measurable outcomes.
Operate as one team
- Collaborate closely with BDR, Solutions Engineering, Channels, Alliances, Customer Success, Onboarding, Product, Marketing, Legal, and Deal Desk.
- Co-sell with strategic partners, cloud alliances, channel teams, and systems integrators where they can expand reach or accelerate a decision.
- Represent 1Password at executive briefings, customer meetings, trade shows, and industry events.
- Maintain accurate opportunity data, next steps, forecasts, and account plans in Salesforce.
- Use AI and modern selling tools thoughtfully to improve research, preparation, coaching, and execution while creating more time for customer engagement.
How you work:
- Knowledge of identity and access management, privileged access management, credential security, machine identities, agentic AI security, SaaS governance, device trust, or secrets management.
- Experience competing and winning against major enterprise identity and cybersecurity platform providers.
- Proficiency with MEDDPPICC, Salesforce, Slack, Zoom, LinkedIn Sales Navigator, Outreach, and AI-enabled sales tools.
- Demonstrated ownership of full cycle sales from initial cold outbound to close to expansion.
- Experience developing opportunities through channel partners, cloud alliances, systems integrators, or technology partners.
USA-based roles only: The annual base salary for this role is between $82,000 USD and $115,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Middletown Township,New Jersey 07748
📍
Location:
Middletown Township, NJ
🕒
Schedule:
After-school and weekend sessions
🏠
Setting:
1:1 ABA therapy
About the role
LBAPS is seeking a Behavior Technician / ABA Paraprofessional for a 1:1 case in Middletown Township. You will deliver ABA sessions under the direction of a supervising BCBA and record session data.
What we are looking for
✅ Patient, dependable, and upbeat
✅ Enjoys working with children and values play as a learning tool
✅ Passion for supporting learners with patience, respect, and encouragement
✅ Able to adapt calmly when a session changes
What we offer
💰 Pay: $22–$30 per hour, depending on experience
🕒 Flexible after-school and weekend sessions
💙 Training and ongoing support
📩
Apply today to be considered.
Location: Ottawa
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
We're seeking an exceptional Customer Success Manager with deep expertise in the Canadian public sector and defence landscape to lead our most strategic government accounts. This role requires an individual who understands both the transformative potential of frontier AI and the unique requirements of government and defence organizations.
You will be the trusted advisor and strategic partner for Canadian federal departments, provincial agencies, Crown corporations, defence organizations, and healthcare systems as they navigate the complex journey of AI adoption. You'll guide organizations through the implementation of frontier AI in secure, highly regulated environments—ensuring solutions deliver a measurable impact while meeting stringent security, privacy, compliance, and ethical requirements.
In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the voice of the customer internally and the face of Cohere externally for our most sensitive and high-impact government engagements. You'll have the unique opportunity to shape how Canada's most important institutions leverage AI to serve the public good.
Location: Ottawa (proximity to government customers)
Security Clearance: Active Top Secret clearance is mandatory for this role
WHAT YOU'LL DO
Strategic Customer Partnership:
- Own the success, adoption, and growth of Cohere's Canadian public sector and defence customers, ensuring they realize maximum value from our AI solutions
- Build deep, trusted relationships with senior government stakeholders, including Deputy Ministers, CIOs, ADMs, digital transformation leads, and departmental executives
- Develop comprehensive success plans tailored to each organization's mission, digital strategy, budget cycles, and unique constraints
- Serve as the primary point of contact and executive sponsor for your accounts, managing escalations and ensuring customer satisfaction
- Define and track success metrics aligned with public sector priorities: citizen satisfaction, service delivery improvements, cost savings, operational efficiency, accessibility outcomes
AI Adoption & Implementation Leadership:
- Guide customers through the full lifecycle of AI adoption—from use case identification and pilot design through production deployment and scaling
- Lead secure AI implementation projects in complex government environments, including air-gapped systems, Protected B/C environments, and on-premises deployments
- Navigate the unique challenges of public sector AI adoption: legacy system integration, data sensitivity, lengthy approval processes, and risk-averse organizational cultures
- Create and execute change management strategies to drive user adoption and value realization across diverse government workforces
- Conduct regular executive business reviews with senior stakeholders, demonstrating ROI, impact, and strategic value
- Drive contract renewals and account growth by consistently delivering value and building trusted relationships
Compliance & Risk Management:
- Ensure all implementations meet Canadian government security protocols, including PBMM standards, security assessments, and authority-to-operate requirements
- Navigate privacy and compliance requirements: Privacy Act, PIPEDA, PHIPA, Access to Information Act, Official Languages Act, accessibility standards
- Lead or support Algorithmic Impact Assessments and responsible AI governance processes as required by Treasury Board directives
- Develop risk mitigation strategies for AI deployments in high-security, mission-critical, and citizen-facing contexts
- Coordinate with customer security teams, privacy officers, legal counsel, and compliance functions
Customer Advocacy & Product Influence:
- Serve as the voice of public sector and defence customers within Cohere, advocating for features and capabilities that address government-specific needs
- Provide strategic feedback to Product and Engineering teams on requirements related to security, explainability, accessibility, bilingualism, and ethical AI
- Contribute to the development of public sector-specific offerings, implementation playbooks, documentation, and best practices
- Share customer insights to inform Cohere's public sector go-to-market strategy and positioning
- Represent Cohere at government forums, working groups, roundtables, and industry events
Cross-Functional Collaboration:
- Partner with Sales to support expansion opportunities, renewals, and new customer acquisition
- Coordinate with Solutions Architects and Forward Deployed Engineers on technical implementation and optimization
- Work with Legal, Security, and Compliance teams to navigate complex procurement, contracting, and regulatory requirements
- Collaborate with Marketing on thought leadership content, case studies, and public sector community building
YOU MAY BE A GOOD FIT IF:
Required Experience:
- 8+ years of experience in customer success, account management, strategic consulting, or technology delivery roles within enterprise or government contexts
- At least 3-5 years working directly with the Canadian government, defence, or healthcare organizations in a technology, digital transformation, or consulting capacity
- Proven track record of managing complex, strategic accounts with multiple stakeholders, long sales cycles, and multi-year implementation timelines
- Experience leading AI/ML, cloud, or enterprise software implementations in secure or highly regulated environments
- Deep understanding of how government organizations evaluate, procure, implement, and govern technology solutions
- Active Top Secret security clearance (mandatory)
Customer Success & Account Management Excellence:
- Demonstrated success driving customer adoption, expansion, and retention in complex enterprise or government accounts
- Experience developing and executing customer success strategies, QBRs, and executive engagement programs
- Track record of identifying and closing expansion opportunities within existing accounts
- Ability to manage multiple strategic accounts simultaneously while maintaining high-touch, personalized engagement
- Experience navigating organizational politics and building coalitions across siloed government departments
Public Sector & Defence Acumen:
- Comprehensive knowledge of the Canadian public sector ecosystem: federal departments, provincial ministries, Crown corporations, defence, intelligence, critical infrastructure, and healthcare
- Deep familiarity with government digital strategies, service delivery transformation, and citizen-centric design principles
- Understanding of public sector budget cycles, Treasury Board processes, government procurement frameworks, and contract vehicles
- Knowledge of relevant legislation and frameworks: Privacy Act, PIPEDA, PHIPA, Directive on Automated Decision-Making, Algorithmic Impact Assessments, accessibility requirements
- Experience with government cloud strategies and security frameworks: GC Cloud, PBMM, Protected environments, CCCS guidelines
- Proven ability to work with classified information and operate effectively in secure, compartmented environments
Nice to Have:
- Bilingual (English/French) proficiency—a strong asset for working across the federal government
- 3+ years specifically managing GenAI, LLM, or conversational AI implementations
- Experience with specific Canadian public sector digital transformation initiatives: Canada.ca http://Canada.ca modernization, healthcare AI projects, Canadian Digital Service programs, or provincial digital government initiatives
- Direct experience working with Canadian defence, intelligence, public safety, or national security organizations
- Professional certifications: CSM, PMP, ITIL, or Canadian government-specific security training
- Experience with government collaboration platforms: GCdocs, GCworkspace, Protected collaboration tools
- Background in management consulting, systems integration, or digital transformation consulting for public sector clients
- Experience with any modern programming language (C++, C#, JavaScript, Python, etc.)
WHAT MAKES THIS ROLE UNIQUE
This is a rare opportunity to shape how Canada's most important institutions leverage AI to serve the public good. You'll work with organizations responsible for national security, healthcare delivery, social services, and democratic institutions—helping them navigate the profound opportunities and responsibilities that come with deploying frontier AI technology.
You'll need to balance competing demands: innovation velocity with government due diligence, technical possibilities with policy constraints, commercial success with public sector values, and breakthrough capabilities with ethical considerations. It requires patience, strategic thinking, in-depth sector knowledge, security awareness, and a genuine passion for achieving public service outcomes.
If you're energized by complex challenges, have deep public sector expertise, understand the gravity of working with classified systems, and want to have an outsized impact on Canada's digital future while working with cutting-edge AI technology, this role is for you.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Remote USA
Workplace: remote
ABOUT YOU
The Xsolla Offerwall puts rewarded offers in front of players inside the games and apps of our publishers. A player opens the wall, picks an offer, completes it, and earns in-game currency. Whether they do depends on what they see: the offer card, the creative, the video, the playable, and the reward moment.
Those units come from several places. Some are native offers we render ourselves. Some arrive as VAST video, HTML or MRAID creatives, or OpenRTB Native assets from demand partners. Each format has its own rules, and each one has to look right in a publisher's game, on a phone, without breaking what the advertiser sent.
You'll own how offerwall ads look and perform. You'll decide which formats we support and how they render. You'll design what the player sees, and turn that into specs engineers can build from. You'll measure whether a change made players more likely to engage, and you'll use AI to make better creative faster than a manual process allows.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Ad experience and creative
Own the look and feel of every ad unit in the offerwall: offer cards, detail pages, video, playables, interstitials, and the reward flow.
Set creative standards for advertisers and publishers: layouts, asset specs, safe areas, aspect ratios, and branding rules.
Balance three groups who want different things: players want a clean experience, publishers want it to match their game, and advertisers want their brand shown properly.
oRTB formats and rendering
Define how we support VAST, HTML and
MRAID
, and OpenRTB Native inside the offerwall, across Web, iOS, Android, and Unity.
Write the requirements for format support: which VAST events we track, which
MRAID
calls we allow, and how Native assets map into our own templates.
Work with Engineering on creative QA and rejection rules, so broken or non-compliant creatives get caught before a player sees them.
Design to engineering
Turn ideas into Figma designs and prototypes that engineers can build without guessing.
Write PRDs and acceptance criteria that cover states, edge cases, and device differences, not just the happy path.
Work with our designers on the offerwall's design system, and keep it consistent across publishers and platforms.
Experimentation and performance
Run A/B tests on layouts, creative treatments, and formats, and read the results yourself.
Track the metrics that show whether the ad experience works: CTR, video completion rate, offer start and completion rates,
IPM
, and eCPM.
Turn what you learn into a prioritized roadmap, and explain the tradeoffs to Engineering, Demand, and leadership.
AI in creative and workflow
Find where AI can improve ad units: generating creative variants, adapting assets to new formats, auto-cropping and localization, and checking creative quality.
Use AI tools in your own work: prototyping, writing specs, analyzing test results, and getting from idea to something testable faster.
Cross-functional work
Work with Engineering, Design, Demand, Publisher Success, and Data every week.
Give the Demand team clear creative guidelines they can share with advertisers.
Bring what publishers and advertisers say back into the roadmap, in a form engineers can act on.
Qualifications & Skills:
Around 5 years of product management experience, with a significant part of it in AdTech.
Hands-on experience owning ad design or ad experience: ad units, creative formats, or how ads render in an app or game.
Working knowledge of oRTB ad formats. You know how VAST, HTML and
MRAID
, and OpenRTB Native creatives work, what breaks them, and what the specs allow.
Comfortable with data. You can design an A/B test, read the result, and write SQL or use a BI tool to answer your own questions.
You write clear specs. Engineers should be able to build from what you write without coming back to ask what you meant.
Good visual judgment. You can tell why one layout works and another doesn't, and explain it in terms of player behavior.
Clear communication with engineers, designers, and commercial teams.
Based in Los Angeles or elsewhere in the US, and able to work across US time zones.
Nice to Have:
Experience working with AI. This one matters a lot to us. Show us how you've used AI tools such as Claude, Midjourney, or Figma AI to make ads, prototype products, or get more done. Come ready to show a real example.
Experience with offerwalls, rewarded ads, or rewarded video.
Experience designing in Figma: building prototypes and engineering-ready designs yourself, not just reviewing someone else's.
Experience in mobile gaming or app monetization.
Familiarity with ad SDKs, mediation, and how they render third-party creatives.
What Your Week Looks Like:
A demand partner starts sending VAST wrappers that time out on Android. You look at the VAST chain, work out where it's slow, and agree a timeout and fallback rule with Engineering.
Offer completion rates on one publisher are 30% below the network average. You compare their wall against others, find the reward value is hidden below the fold on smaller phones, and mock up a fix in Figma that afternoon.
An advertiser wants to run a playable in the offerwall. You check what their
MRAID
creative needs, decide what we'll support, and write the spec.
You use an AI image model to generate 20 variants of an offer card's hero image, test four of them, and share the winner and the lift with the team.
Engineering asks how Native title and icon assets should behave when an advertiser sends nothing. You answer the same day, with the rule written into the spec.
How Success Is Measured:
Offerwall engagement improves: higher CTR, offer start rate, and completion rate, backed by test results rather than claims.
The formats we support render correctly across platforms, and creative rejections and rendering bugs go down.
Engineering builds from your specs and designs without long back-and-forth.
Advertisers and publishers have clear creative guidelines, and the Demand team uses them.
AI is part of how the team makes and tests creative, not a side experiment.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Product Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
Location: Chicago
Customers are no longer asking whether AI works—they’re asking what it will change about how they operate. As an AI Success Architect, you’ll help enterprise customers answer that question and turn Asana’s AI capabilities into measurable business results. You’ll own the post-sales relationship for a portfolio of ~50 enterprise accounts, acting as a strategic advisor with accountability for AI adoption, consumption, and commercial outcomes. In this advisory role, you’ll diagnose where AI changes how work gets done and guide the organizational change that makes it stick.
This role can either be fully remote depending on which US state you live in, or based in our Chicago office with an office-centric hybrid schedule
. If based in-office: The standard in-office days are Monday, Tuesday, and Thursday
. Most Asanas have the option to work from home on Wednesdays
. Working from home on Fridays depends on the type
of work you do and the teams with which you partner
. If you're interviewing for this role, your recruiter will share more about the in-office requirements
.
What you’ll achieve
Serve as the trusted advisor and point of accountability for a portfolio of enterprise accounts across the customer lifecycle.
Build joint success plans that connect strategic customer goals to measurable results, leading business reviews focused on outcomes and value rather than just usage.
Diagnose customer workflows and map them to Asana’s AI capabilities (AI Studio, AI Teammates, and integrations built on the Model Context Protocol, or MCP) to replace manual effort and accelerate decision-making.
Assess how customers structure their work in Asana, guiding them to establish habits and governance that supply AI models with rich, consistent context.
Lead change management and enablement programs that build internal champions and ensure long-term, sustained adoption.
Track AI consumption and adoption against clear baselines and 30/60/90-day benchmarks, translating usage data into a compelling business story.
Identify expansion readiness for new AI use cases, products, or broader deployments, initiating conversations and partnering with the account team once validated.
Monitor account health, engagement, and sentiment to proactively mitigate risks well ahead of renewals.
Partner cross-functionally with Solutions Engineering, Professional Services, and Sales, while sharing structured customer insights with Product and Customer Success leadership.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
5+ years of experience in customer success, strategic account management, or enterprise technology, with a track record of driving delivery and adoption for complex, high-value accounts.
Proven background managing enterprise relationships across both technical and business stakeholders.
Solid understanding of how AI agents function, workflow automation principles, and where AI provides substantial versus incremental impact.
Comfort discussing pricing, ROI, and commercial outcomes with senior executives, ideally within consumption-based models.
Strong competency in change management and program management across concurrent, long-term initiatives.
Effective communication skills across audiences, from executive presentations to tactical working sessions with operations teams.
Ability to navigate fast-paced, ambiguous environments with sound judgment.
Willingness to travel up to 20% to customer sites as needed.
Expe
rience with enterprise AI, automation, or workflow platforms (or familiarity with MCP) is a plus.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping
us achieve our mission. If
you're interested in this role and don't meet every listed
requirement, we still encourage you to apply.
What we’ll offer
Our comprehens
ive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission
. We bel
ieve that compensation
should be reflective of the value you create relative to the market value
of your role
. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit
.
For this role, the estimated base salary range is b
etween $116,800 - $148,800
. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process
. The listed range above is a guideline,
and the base salary range for this role may be modified
.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits
. If you're interviewing for this role, spe
ak with your recruiter to learn more about the total compensation and benefits for this role
.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health,
wellness & fi
tness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
ГибридleadSan Francisco; New York City
ГибридleadSan Francisco; New York City
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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London, England; London, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
San Francisco, California
УдалённоseniorRemote, Texas, United States, AMER
ГибридTokyo
ГибридSydney
География найма не уточнена
Prioritize concurrent cases by customer impact, provide clear handoffs across time zones, and help identify and communicate recurring issues or incidents
УдалённоRemote - US
УдалённоmiddleNew York, NY; Candidates must be based in the New York City metro area or New England area and should expect regular in-person customer meetings, industry events, and travel throughout the territory, about 30-40%
Ottawa; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоRemote USA; Based in Los Angeles or elsewhere in the US, and able to work across US time zones