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Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE FINANCIAL SERVICES TEAM - Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity. - Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one. - Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone. WHAT YOU'LL DO - Be the primary partner to your Sales counterparts helping to win deals and grow customers - Go from first discovery to a tailored, working agent in days, not weeks, across prospects and existing customers - Work with every team involved in the decision: CX, IT, security, procurement, and executive sponsors - Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle - Mentor newer SEs and contribute reusable assets for your industry or team - Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases - Go deep on your industry, the patterns, and winning motions to scale your work WHAT YOU'LL BRING - 4-6+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales - Experience in leading the sales process with large Enterprise customers with deal sizes ranging $500-$1M - Past experience in demo building, and presenting, and working with customers or clients in the GTM function - Experience in relationship-building with prospects, including executives and technical leaders - Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it - Experience growing accounts past initial sale - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements - Selling a technical AI product OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: NZ: Hawkes Bay (2 Bridge St) Workplace: Hybrid The role & impact At Xero, we are here to supercharge small businesses by making them more efficient and connecting them with big business technology. As a Customer Experience Specialist, you will play a vital role in this mission by acting as a brand ambassador and trusted advisor, ensuring our customers—from small business owners to seasoned accountants—unlock the full value of Xero. You will provide high-quality support and guidance through a variety of channels, helping users navigate their queries quickly and efficiently. Your work is about more than just solving problems; it is about delivering a best-in-class experience through empathy and a passion for resolution. By proactively reaching out to customers and simplifying complex information, you will help build a stronger economy and empower the community behind these businesses.   The team & how they connect The Customer Experience team works together to provide world-class support, aiming to become trusted and efficient business advisors to Xero customers. The team supports small business owners, bookkeepers, and accountants. They collaborate effectively across all teams at Xero, working to quickly and efficiently resolve customer queries through a variety of channels.   The team is currently working on - Engaging in proactive call campaigns to help customers achieve the best next action for their business. - Utilising modern tools and technology, including Generative AI, to enhance the delivery of customer support. - Managing and resolving customer cases using platforms like Salesforce to ensure accurate data capture. - Adapting to the evolving CX strategy and product landscape to support users in a high-change environment.   Where and how you can work This team operates a hybrid working arrangement, requiring three days per week in the office. You will be able to work from home for the remaining two days. Please note, the initial training period for this role will require you to be fully in the office five days a week.   We’re looking to add Customer Experience Specialists to join our team. This is a full-time role in New Zealand (40 hours per week), and you’ll work one of the following schedules: - Sunday through Thursday - Tuesday through Saturday Each shift is 8 hours, and shifts fall between 7am and 8pm. The anticipated start date is Feb 2027.   Here are some of the things we are looking for - You bring experience from a service environment where you have successfully worked towards service levels and quality targets. - Your communication style is clear, concise, and authentic, whether you are writing an email or speaking on the phone. - You possess the confidence to make proactive outbound calls and the initiative to self-manage your daily tasks. - A growth mindset and a readiness to consistently learn and build knowledge are essential to your success. - You are a committed team player who proactively assists others and builds relationships through trust. - Proficiency with IT tools like Microsoft Office or Google Suite is required, and experience with accounting systems or case management tools is a bonus.   Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: NZ: Wellington: Xero One (19-23 Taranaki St) Workplace: Hybrid The role & impact At Xero, we are here to supercharge small businesses by making them more efficient and connecting them with big business technology. As a Customer Experience Specialist, you will play a vital role in this mission by acting as a brand ambassador and trusted advisor, ensuring our customers—from small business owners to seasoned accountants—unlock the full value of Xero. You will provide high-quality support and guidance through a variety of channels, helping users navigate their queries quickly and efficiently. Your work is about more than just solving problems; it is about delivering a best-in-class experience through empathy and a passion for resolution. By proactively reaching out to customers and simplifying complex information, you will help build a stronger economy and empower the community behind these businesses.   The team & how they connect The Customer Experience team works together to provide world-class support, aiming to become trusted and efficient business advisors to Xero customers. The team supports small business owners, bookkeepers, and accountants. They collaborate effectively across all teams at Xero, working to quickly and efficiently resolve customer queries through a variety of channels.   The team is currently working on - Engaging in proactive call campaigns to help customers achieve the best next action for their business. - Utilising modern tools and technology, including Generative AI, to enhance the delivery of customer support. - Managing and resolving customer cases using platforms like Salesforce to ensure accurate data capture. - Adapting to the evolving CX strategy and product landscape to support users in a high-change environment.   Where and how you can work This team operates a hybrid working arrangement, requiring three days per week in the office. You will be able to work from home for the remaining two days. Please note, the initial training period for this role will require you to be fully in the office five days a week.   We’re looking to add Customer Experience Specialists to join our team. This is a full-time role in New Zealand (40 hours per week), and you’ll work one of the following schedules: - Sunday through Thursday - Tuesday through Saturday Each shift is 8 hours, and shifts fall between 7am and 8pm. The anticipated start date is Feb 2027.   Here are some of the things we are looking for - You bring experience from a service environment where you have successfully worked towards service levels and quality targets. - Your communication style is clear, concise, and authentic, whether you are writing an email or speaking on the phone. - You possess the confidence to make proactive outbound calls and the initiative to self-manage your daily tasks. - A growth mindset and a readiness to consistently learn and build knowledge are essential to your success. - You are a committed team player who proactively assists others and builds relationships through trust. - Proficiency with IT tools like Microsoft Office or Google Suite is required, and experience with accounting systems or case management tools is a bonus.   Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3) Workplace: Hybrid The role & impact At Xero, we are here to supercharge small businesses by making them more efficient and connecting them with big business technology. As a Customer Experience Specialist, you will play a vital role in this mission by acting as a brand ambassador and trusted advisor, ensuring our customers—from small business owners to seasoned accountants—unlock the full value of Xero. You will provide high-quality support and guidance through a variety of channels, helping users navigate their queries quickly and efficiently. Your work is about more than just solving problems; it is about delivering a best-in-class experience through empathy and a passion for resolution. By proactively reaching out to customers and simplifying complex information, you will help build a stronger economy and empower the community behind these businesses. The team & how they connect The Customer Experience team works together to provide world-class support, aiming to become trusted and efficient business advisors to Xero customers. The team supports small business owners, bookkeepers, and accountants. They collaborate effectively across all teams at Xero, working to quickly and efficiently resolve customer queries through a variety of channels. The team is currently working on - Engaging in proactive call campaigns to help customers achieve the best next action for their business. - Utilising modern tools and technology, including Generative AI, to enhance the delivery of customer support. - Managing and resolving customer cases using platforms like Salesforce to ensure accurate data capture. - Adapting to the evolving CX strategy and product landscape to support users in a high-change environment. Where and how you can work This team operates a hybrid working arrangement, requiring three days per week in the office. You will be able to work from home for the remaining two days. Please note, the initial training period for this role will require you to be fully in the office five days a week. We’re looking to add Customer Experience Specialists to join our team. This is a full-time role in New Zealand (40 hours per week), and you’ll work one of the following schedules: - Sunday through Thursday - Tuesday through Saturday Each shift is 8 hours, and shifts fall between 7am and 8pm. The anticipated start date is Feb 2027. Here are some of the things we are looking for - You bring experience from a service environment where you have successfully worked towards service levels and quality targets. - Your communication style is clear, concise, and authentic, whether you are writing an email or speaking on the phone. - You possess the confidence to make proactive outbound calls and the initiative to self-manage your daily tasks. - A growth mindset and a readiness to consistently learn and build knowledge are essential to your success. - You are a committed team player who proactively assists others and builds relationships through trust. - Proficiency with IT tools like Microsoft Office or Google Suite is required, and experience with accounting systems or case management tools is a bonus. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: New York Workplace: remote About Lyra   Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be employed by Lyra Clinical Associates. About the Role As a therapist within our Pediatric Outpatient Service Line, you'll have the opportunity to make a meaningful impact in the lives of children, teens, young adults, and their families while working as part of an integrated clinical team. You'll provide evidence-based, developmentally appropriate therapy that helps members build resilience, strengthen relationships, develop effective coping skills, and make progress toward individualized treatment goals. Depending on the member's age and clinical needs, treatment may also involve partnering with parents or caregivers to reinforce skills, support treatment goals, and promote meaningful change outside of therapy sessions. Therapists are an integral part of our collaborative care model. You'll work closely with behavioral case managers, psychiatric providers, nurses, coaches, and other clinical team members to ensure members receive coordinated care that reflects their individual, developmental, and family needs. This role is a great fit for an independently NY licensed behavioral health clinician who is passionate about supporting children, teens, and young adults, values collaboration, and is comfortable adapting treatment across developmental stages. You'll have opportunities to expand your clinical expertise through consultation, ongoing training, evidence-based care practices, and collaboration with an interdisciplinary team. We are looking for a part-time licensed therapist to join our Pediatric Care Services clinical team. This role sits within the Pediatric Outpatient Service Line and reports to a Clinical Supervisor. Key Responsibilities: Provide evidence-based individual and family therapy to children, adolescents, young adults, and caregivers. Conduct comprehensive behavioral health assessments and develop individualized treatment plans. Utilize evidence-based modalities, including CBT, DBT, ACT, MI, PMT, trauma-informed interventions, and other approaches appropriate to the member's clinical and developmental needs. Collaborate with psychiatrists, behavioral case managers, coaches, nurses, and other interdisciplinary team members to provide coordinated care. Engage caregivers as active partners in treatment when clinically and developmentally appropriate through psychoeducation, collaborative goal setting, and skills coaching. Maintain timely, accurate, clinically meaningful, and compliant documentation. Participate in clinical consultation, supervision, ongoing training, and professional development. Support quality improvement initiatives and the continued delivery of high-quality, evidence-based care. Requirements: Ability to work part-time, 24 hours per week. Availability to provide care during afternoon and evening hours to support member scheduling needs. Potential opportunity to work Saturdays based on program needs. Ability to maintain a private, professional workspace appropriate for providing confidential telehealth services. Ability to maintain reliable internet connectivity necessary to provide consistent, high-quality virtual care. Must reside in and be authorized to work in the United States Ability to meet applicable state licensing, credentialing, payer enrollment requirements, and interstate practice requirements. Qualifications: Current, active New York license and registration in good standing that permits independent clinical practice and diagnosis( LCSW, LMHC, or LMFT). LMHCs and LMFTs must hold New York’s diagnostic privilege. License must have no current restrictions or pending disciplinary action. Master’s degree in Social Work, Mental Health Counseling, Marriage and Family Therapy, Clinical Mental Health Counseling, or another behavioral health discipline that meets New York licensure requirements; or a doctoral degree (Psy.D. or Ph.D.) in Clinical Psychology, Counseling Psychology, or a related psychology discipline. Experience providing evidence-based behavioral health treatment to children, adolescents, young adults, and families. Demonstrated ability to deliver culturally responsive, trauma-informed, and developmentally appropriate care that recognizes and respects members' identities, lived experiences, family structures, and backgrounds. Experience utilizing evidence-based interventions such as CBT, DBT, ACT, MI, PMT, EMDR, and other clinically appropriate treatment approaches. Experience engaging caregivers as collaborative partners in treatment while promoting developmentally appropriate member autonomy. Experience working collaboratively within an interdisciplinary care team. Strong clinical judgment with excellent communication, organization, and documentation skills. Tech-savvy and comfortable utilizing telehealth platforms, electronic health records, and other digital tools to deliver high-quality virtual care. Warm, engaging, and collaborative clinical style with the ability to build therapeutic rapport across developmental stages. "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the LyraWorkforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Informationform.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com.   For more information about how we use and retain your information, please see ourWorkforce Privacy Notice." As a part-time Licensed Mental Health Therapist, you will be employed by Lyra Clinical Associates. We manage the business operations so you can focus on providing high-quality mental health care.  The anticipated salary range for this part-time position is $40.40 - $50.97 per hour. The range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. Pay is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:  Competitive base pay for your session work and administrative work  Access to Lyra for Lyrians Time off with pay policies, including vacation, sick days, and company holidays 401k and retirement benefits Employee discount marketplace including access to pet insurance Monthly technology stipend Free live and recorded webinars with CE approval from APA, ASWB, and NBCC Malpractice liability insurance policy Licensure renewal reimbursement—up to 1 state license per calendar year Opportunity for cross-licensure sponsorship and support, if eligible A caseload of motivated clients from diverse industries and backgrounds matched with your expertise using specific search features in our care platform A new Macbook, dedicated business support from Operations, HR, and IT professionals

Location: Distributed About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available location: Seattle, WA What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices.  Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services,  Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. Compensation This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. Compensation Compensation may be adjusted depending on work location. This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. For Washington: Estimated annual salary of $204,000.00 - $321,000.00 Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Remote-Friendly (Travel Required) | San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Claude is trained and served on hardware in data centers Anthropic operates and in sites partners build and run for us. DCSE secures that footprint: the sites, the hardware moving through them, and the people and vendors who touch it. You'll be the engineer for one or more security domains end to end: design the controls, build the systems that enforce and verify them, and set the technical standard the rest of the team and our partners build to. The engineering is in the controls and the tooling that proves them. The goal is security that runs itself: requirements kept as code and checked automatically, evidence, chain of custody and access continuously verified, and tools and agents in place of manual reviews. We favor simple, standard controls and tools that can be verified over elaborate ones. We use Claude throughout our engineering workflow and expect you to as well. This is a foundational role: you'll shape how our security engineering is built and scaled. The team's physical security systems engineers design and test the site security systems themselves; this role engineers the controls around them and across the domains beyond the facility itself: hardware custody, media, personnel and vendors. You'll work with the rest of DCSE, Anthropic's compute, data center operations, legal, compliance and procurement teams, and directly with data center operators, hardware vendors and logistics providers. The role involves regular travel to data center sites, which are critical infrastructure, and may include on-call for security events at them. Key responsibilities Security domains, end to end: own one or more of physical security at partner-operated and Anthropic-operated sites, hardware supply chain and chain of custody, media protection and sanitization, personnel security and site access, third-party and vendor security assessment, and maintenance and contingency controls Tools, automation and AI agents: build the internal tools, automation and agents the team runs on: evidence collection, access reviews, asset and custody tracking, partner intake. When a process keeps costing people time, you build the tool that retires it Security review for new sites, leases and vendors: find the gaps in the design, the contract and the operator's procedures, write the security terms and exhibits, and verify the fixes after signing Requirements and procedures as code: write requirements and procedures that a partner can build to and an assessor can test, kept as code in a version-controlled repository Site and supplier assessment: assess sites and suppliers against those requirements, on site and from evidence; document deviations and engineer the compensating control where a requirement can't be met as written Continuous compliance evidence: tie controls to the compliance frameworks we and our partners are assessed against, with evidence always current so an assessment pulls from it directly Security event response: respond to security events at sites (intrusion alarms, custody breaks, access violations) with operations teams and site operators; write up what happened and fix the control that allowed it Minimum qualifications Have engineered a security control domain end to end: designed the controls, built or integrated the systems that enforce them, and verified they work Read and review code, design the data systems behind security tooling, and build automation (often with AI coding agents) using Git and code review Have done security work hands-on for data centers, critical infrastructure or a large hardware fleet, in at least one of the domains under Key responsibilities Have applied a control framework such as NIST SP 800-53, ISO 27001 or SOC 2 to real systems and produced the evidence for it Write requirements a third party can build to and an assessor can test: each states what must be true, how it is verified and what evidence shows it Preferred qualifications Experience across several of the domains above rather than one Experience at sites you did not fully control: cloud, colocation or GPU cloud operators Experience with federal assessment regimes based on NIST SP 800-53, including supply chain (NIST SP 800-161) and media sanitization (NIST SP 800-88) guidance; have produced evidence an assessor accepted Have built governance, risk and compliance (GRC) or evidence automation: automated control checks, asset or custody tracking, questionnaire and assessment pipelines, docs-as-code workflows Have run incident response at physical sites: alarms, investigations, after-action fixes Have worked in live data halls and on active construction sites, and can follow a method of procedure Experience redlining contract security language with legal and procurement counterparts Experience with international sites: per-country personnel screening and staffing restrictions, data residency, and export controls on hardware Have built AI agents or automation that replaced recurring manual security work The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Workplace: fully Role Overview The Customer Success Agent is a front-line role on the Ethena Pay support team. You'll report directly to the Customer Success Manager, and be one of the first people we hire into the function. Most of your time will be spent in the queue, answering users across Zendesk, Telegram and X — including the tricky ones where real money is delayed or stuck. The rest goes into making the queue smaller: sharper macros, better help-centre content, and clear signals to Product, Engineering, Finance, Compliance and GTM team about what's causing tickets. Support is one of the places a money product can genuinely stand out, and few competitors set a high bar. We want users to talk about how good our support is, and we want ticket volume to fall because the reasons behind it are being removed. You'll sit inside the product team and work day to day with Engineering, Finance and Compliance. As the support and payments-ops organisation grows toward follow-the-sun and multilingual coverage, there's real room to grow with it. Role Responsibilities Work the queue: handle inbound tickets across Zendesk, Telegram and X, and consistently hit our published first-response and resolution targets. Resolve money-movement issues safely: work through stuck or failed withdrawals, card and spend issues, on/off-ramp problems, refunds and KYC questions using our runbooks, four-eyes checks and audit trails. Escalate with judgement: know when a case needs the CSM, Finance, Compliance or Engineering — disputes and chargebacks, suspected fraud, sanctions hits or anything that looks like an incident — and hand it over with full context. Make every ticket count as data: tag and categorise accurately so the weekly cluster and contact-rate read is reliable. Route bugs to Product and Engineering with clear reproduction steps, user impact and evidence. Hold a high quality bar: write replies that are accurate, clear and human. Take part in response QA, act on feedback, and reach out proactively to affected users during incidents using approved comms. Shrink the queue: draft and maintain macros and help-centre articles, flag repeat contact reasons, and suggest product or self-serve fixes that would remove them. Work with our rails partners: follow up on individual cases with our card issuer, on/off-ramp, KYC and wallet partners through the escalation paths the CSM owns, and log vendor issues as they happen. Use AI well: use AI-assisted triage and drafting to move faster, and always check the output for accuracy and tone — especially where money is involved. Required Skills and Experience 2+ years in front-line support for a live consumer money product — a neobank, payments company, card programme, exchange or crypto money app — where mistakes could move, lose or delay real customer funds. Hands-on experience resolving money-movement tickets, such as failed or stuck transfers, card declines, refunds, account verification or KYC issues. Confident working in a helpdesk tool (Zendesk ideally): triage, tagging, macros and help-centre content. Excellent written English. You explain complex things simply, stay calm and empathetic with frustrated users, and get the facts right. Comfortable with crypto basics: stablecoins, self-custodial wallets, on-chain transactions and reading a block explorer. Strong judgement: you follow process where money is involved and know when to escalate rather than guess. A track record of quality, backed by numbers — CSAT, QA scores or resolution times you're proud of. Agent-native working: you already use AI tools to triage, draft replies and summarise issues, and you check the output before it reaches a user. Nice to Have Fluency in a second language — we're building toward multilingual coverage. Experience with disputes and chargebacks, fraud triage or KYC/AML operations. Experience supporting users in community channels such as Telegram, Discord or X. Experience in an early-stage support team, including writing or improving runbooks and help-centre content. Experience working in shift-based or follow-the-sun support across time zones.

Location: New York, NY, United States About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. The Role Fanatics comprises several businesses: commerce, collectibles, betting and gaming, live events, and more. Our team's job is to make them feel like one company to a fan. That means one experience of contacting support, a cohesive view of activity across the ecosystem, and recognition of loyalty. As a Staff Product Manager, Ecosystem Support, you’ll build and scale the internal platforms and systems that support the entire Fanatics customer support & operations ecosystem. You’ll define what a shared view of the customer looks like for support purposes, work towards building a cohesive data view, and build the roadmap for using that data to resolve issues faster and treat loyalty members consistently regardless of which product they contact. You will partner closely with stakeholders across product, design, operations, engineering, commercial and more. Responsibilities Own the product vision and roadmap for cross-ecosystem customer support, from documenting the current support landscape across operating companies (systems, data, teams, metrics) through defining the target state, its value, and the sequence of work Define the fan support record in partnership with Data, Engineering, and Architecture, including its sources, the contracts between them, and how support tooling in each business reads from and writes to the shared layer Reconcile the identity, loyalty, and case taxonomies each business uses today into shared definitions the ecosystem can operate on Define how Fanatics ONE tier, tenure, and cross-product history feed into prioritization, routing, and agent context across support channels Build working relationships with product, operations, data, and leadership counterparts in Commerce, Gaming and Collectibles, and drive agreement on shared priorities where incentives differ Design cross-business data sharing with privacy, state gaming regulation, and Responsible Gaming requirements built in, partnering with Legal, Compliance, and RG to define what data can move where and the controls to enforce it Define the metrics for cross-ecosystem support and instrument them before the first integration ships Operate with a high degree of autonomy, driving problem discovery, requirements definition, and delivery while aligning with senior product leadership and cross-functional partners Qualifications 8+ years of product management experience, preferably on platform, data, or internal-tooling products in a digital product organization Experience building products for AI-assisted customer support, CX, or operations teams, with a practical understanding of what agents need at the point of contact Experience leading cross-organizational initiatives where you were accountable for the outcome but did not own the roadmap or the delivery teams Demonstrated ability to reach agreement in large, matrixed organizations with competing priorities and incentives and ship across multiple business units Strong ability to partner with engineering and data teams and clearly communicate technical and product requirements Excellent written and verbal communication skills, with the ability to articulate product decisions and tradeoffs to executive audiences Comfort making decisions with incomplete information and revising them as data changes Experience with loyalty or membership programs spanning multiple products or brands preferred Experience in regulated industries where data sharing has legal limits is a plus, but not required #LI-LS2 Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $161,000 — $212,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: London, UK About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enterprise Account Executive at Anthropic, you'll join the foundational team at the forefront of introducing our cutting-edge AI productivity API and SaaS solutions to semiconductor organisations across the Netherlands. You'll drive the adoption of safe, frontier AI by securing strategic deals with semiconductor equipment makers, chip designers and manufacturers, and the specialist suppliers around them. You'll leverage your consultative sales expertise in the semiconductor and high-tech sector to propel revenue growth while becoming a trusted partner to semiconductor stakeholders, helping them embed and deploy AI while uncovering its full range of capabilities across hardware and software engineering, R&D, manufacturing, supply chain and field service. In collaboration with GTM, Product, and Marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to resonate with semiconductor decision-makers. The ideal candidate will have a passion for developing new market segments, pinpointing high-potential opportunities, and executing strategies to capture them. By driving deployment of Anthropic's emerging products, you will help enterprises obtain new capabilities while also advancing the ethical development of AI. Responsibilities: Win new business and drive revenue for Anthropic within the semiconductor sector. Navigate complex, global, engineering-led organisations to reach key decision-makers, educate them about our services, and help them succeed with Anthropic. You'll own the full sales cycle, from first outbound to close Design and execute innovative sales strategies tailored to semiconductor procurement cycles, R&D and capex budgeting, and supplier qualification processes to meet and exceed revenue quotas. Analyse semiconductor market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities and campaigns Spearhead market expansion by identifying new use cases within hardware and software engineering, design and verification, R&D, manufacturing and quality, supply chain and procurement, and customer support and field service. Collaborate cross-functionally to differentiate our offerings for semiconductor applications Navigate complex semiconductor stakeholder ecosystems including executives, engineering and R&D leadership, IT and security teams, digital transformation functions, legal and compliance, and procurement offices to build consensus Inform product roadmaps and features by gathering feedback from users and conveying semiconductor market needs. Provide insights that strengthen our value proposition for semiconductor clients Continuously refine the semiconductor sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimise sales productivity and consistency You may be a good fit if you have: 8+ years of B2B sales experience in SaaS, API solutions, or emerging technologies A track record of managing complex sales cycles within semiconductor, high-tech or advanced manufacturing organisations, ideally in the Netherlands or wider Benelux, and securing strategic deals by understanding both technical requirements and engineering use cases Demonstrated ability to navigate large, global, engineering-led organisations and procurement processes, building consensus among diverse stakeholders including executives, engineering and R&D leadership, and IT departments Extensive experience negotiating complex agreements within high-tech procurement frameworks, including supplier onboarding, IP protection, security and data governance reviews Proven experience exceeding revenue targets by effectively managing an evolving pipeline and sales process Excellent communication skills and the ability to present confidently to various technical and business audiences, from engineering and R&D leads to senior executives Deep understanding of semiconductor buying cycles, decision-making processes, and key pain points, including the IP sensitivity, export control and supply chain pressures the industry operates within A strategic, analytical approach to assessing the semiconductor market combined with creative, tactical execution to capture opportunities A passion for and/or experience with advanced AI systems and their applications. You feel strongly about ensuring frontier AI systems are developed safely and ethically for semiconductor and high-tech use The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: £330,000 — £380,000 GBP Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Bothell, WA Certified Behavior Technician (CBT) | Home & School-Based ABA | Virtual Opportunities | Bothell, WA Pay: $25.00–$28.00 per hour Join Our Mission at Empower Behavior Solutions! Empower Behavior Solutions is growing, and we're looking for compassionate, motivated Certified Behavior Technicians (CBTs) to join our team! Are you looking for a career where your work truly makes a difference? Every day, you'll have the opportunity to help children build meaningful skills, gain independence, and reach their full potential through high-quality ABA services. This position provides 1:1 ABA therapy in clients' homes and school settings. We do not provide clinic-based services. Current Opportunity We're actively growing our team in the greater Bothell area and are hiring CBTs for current and upcoming home and school-based cases. Location: Bothell, Washington Setting: Home and/or school-based Schedule: Flexible, based on client availability and your availability. Additional hours may be available by combining multiple client cases when schedules and locations align. Pay: $25.00–$28.00/hour Interested in eventually providing virtual services? As our virtual program continues to develop, CBTs who demonstrate strong performance, reliability, and clinical readiness may have opportunities to take on hybrid or virtual cases as they become available. What You'll Get $25.00–$28.00/hour for in-person services Opportunities for hybrid and virtual services as available Flexible scheduling Ongoing supervision and support from experienced BCBAs Professional development opportunities RBT supervision and certification support A collaborative, mission-driven team Opportunities for additional cases as they become available The opportunity to make a meaningful impact in the lives of children and families What You'll Do Provide one-on-one Applied Behavior Analysis (ABA) therapy under the supervision of a BCBA Implement individualized treatment plans and behavior intervention programs Deliver services in clients' homes and school settings Collect accurate session data and complete documentation in Rethink within 24 hours of each session Communicate professionally with families, school staff, and supervising clinicians Foster a positive, engaging, and supportive learning environment Follow all company policies while maintaining professionalism and confidentiality What You'll Need Required Active Washington State Certified Behavior Technician (CBT) certification — REQUIRED Applicants without an active WA State CBT certification will not be contacted or considered High school diploma or equivalent Experience implementing ABA programs and collecting behavioral data Reliable transportation to travel to client homes and schools Strong communication and organizational skills Compassion, patience, and a commitment to helping children succeed Willingness to provide in-person services Preferred Previous ABA therapy experience Two or more years of experience working with children Interest in future hybrid or virtual ABA opportunities About Empower Behavior Solutions At Empower Behavior Solutions, we're more than a workplace. We're a team dedicated to helping children reach their fullest potential. We value collaboration, professional growth, and creating meaningful relationships with the families we serve. We know great CBTs have options. At Empower Behavior Solutions, you'll be supported by a collaborative clinical team that values communication, professional growth, and the meaningful relationships we build with the children and families we serve. www.empowerbehaviorsolutions.net

Location: Redmond, WA Certified Behavior Technician (CBT) | Home & School-Based ABA | Virtual Opportunities | Redmond, WA Pay: $25.00–$28.00 per hour Join Our Mission at Empower Behavior Solutions! Empower Behavior Solutions is growing, and we're looking for compassionate, motivated Certified Behavior Technicians (CBTs) to join our team! Are you looking for a career where your work truly makes a difference? Every day, you'll have the opportunity to help children build meaningful skills, gain independence, and reach their full potential through high-quality ABA services. This position provides 1:1 ABA therapy in clients' homes and school settings. We do not provide clinic-based services. Current Opportunity We're actively growing our team in the greater Redmond area and are hiring CBTs for current and upcoming home and school-based cases. Location: Redmond, Washington Setting: Home and/or school-based Schedule: Flexible, based on client availability and your availability. Additional hours may be available by combining multiple client cases when schedules and locations align. Pay: $25.00–$28.00/hour Interested in eventually providing virtual services? As our virtual program continues to develop, CBTs who demonstrate strong performance, reliability, and clinical readiness may have opportunities to take on hybrid or virtual cases as they become available. What You'll Get $25.00–$28.00/hour for in-person services Opportunities for hybrid and virtual services as available Flexible scheduling Ongoing supervision and support from experienced BCBAs Professional development opportunities RBT supervision and certification support A collaborative, mission-driven team Opportunities for additional cases as they become available The opportunity to make a meaningful impact in the lives of children and families What You'll Do Provide one-on-one Applied Behavior Analysis (ABA) therapy under the supervision of a BCBA Implement individualized treatment plans and behavior intervention programs Deliver services in clients' homes and school settings Collect accurate session data and complete documentation in Rethink within 24 hours of each session Communicate professionally with families, school staff, and supervising clinicians Foster a positive, engaging, and supportive learning environment Follow all company policies while maintaining professionalism and confidentiality What You'll Need Required Active Washington State Certified Behavior Technician (CBT) certification — REQUIRED Applicants without an active WA State CBT certification will not be contacted or considered High school diploma or equivalent Experience implementing ABA programs and collecting behavioral data Reliable transportation to travel to client homes and schools Strong communication and organizational skills Compassion, patience, and a commitment to helping children succeed Willingness to provide in-person services Preferred Previous ABA therapy experience Two or more years of experience working with children Interest in future hybrid or virtual ABA opportunities About Empower Behavior Solutions At Empower Behavior Solutions, we're more than a workplace. We're a team dedicated to helping children reach their fullest potential. We value collaboration, professional growth, and creating meaningful relationships with the families we serve. We know great CBTs have options. At Empower Behavior Solutions, you'll be supported by a collaborative clinical team that values communication, professional growth, and the meaningful relationships we build with the children and families we serve. www.empowerbehaviorsolutions.net

Location: Seattle, WA Certified Behavior Technician (CBT) | Home & School-Based ABA | Virtual Opportunities | Seattle, WA Pay: $25.00–$28.00 per hour Join Our Mission at Empower Behavior Solutions! Empower Behavior Solutions is growing, and we're looking for compassionate, motivated Certified Behavior Technicians (CBTs) to join our team! Are you looking for a career where your work truly makes a difference? Every day, you'll have the opportunity to help children build meaningful skills, gain independence, and reach their full potential through high-quality ABA services. This position provides 1:1 ABA therapy in clients' homes and school settings. We do not provide clinic-based services. Current Opportunity We're actively growing our team in the greater Seattle area and are hiring CBTs for current and upcoming home and school-based cases. Location: Tacoma, Washington Setting: Home and/or school-based Schedule: Flexible, based on client availability and your availability. Additional hours may be available by combining multiple client cases when schedules and locations align. Pay: $25.00–$28.00/hour Interested in eventually providing virtual services? As our virtual program continues to develop, CBTs who demonstrate strong performance, reliability, and clinical readiness may have opportunities to take on hybrid or virtual cases as they become available. What You'll Get $25.00–$28.00/hour for in-person services Opportunities for hybrid and virtual services as available Flexible scheduling Ongoing supervision and support from experienced BCBAs Professional development opportunities RBT supervision and certification support A collaborative, mission-driven team Opportunities for additional cases as they become available The opportunity to make a meaningful impact in the lives of children and families What You'll Do Provide one-on-one Applied Behavior Analysis (ABA) therapy under the supervision of a BCBA Implement individualized treatment plans and behavior intervention programs Deliver services in clients' homes and school settings Collect accurate session data and complete documentation in Rethink within 24 hours of each session Communicate professionally with families, school staff, and supervising clinicians Foster a positive, engaging, and supportive learning environment Follow all company policies while maintaining professionalism and confidentiality What You'll Need Required Active Washington State Certified Behavior Technician (CBT) certification — REQUIRED Applicants without an active WA State CBT certification will not be contacted or considered High school diploma or equivalent Experience implementing ABA programs and collecting behavioral data Reliable transportation to travel to client homes and schools Strong communication and organizational skills Compassion, patience, and a commitment to helping children succeed Willingness to provide in-person services Preferred Previous ABA therapy experience Two or more years of experience working with children Interest in future hybrid or virtual ABA opportunities About Empower Behavior Solutions At Empower Behavior Solutions, we're more than a workplace. We're a team dedicated to helping children reach their fullest potential. We value collaboration, professional growth, and creating meaningful relationships with the families we serve. We know great CBTs have options. At Empower Behavior Solutions, you'll be supported by a collaborative clinical team that values communication, professional growth, and the meaningful relationships we build with the children and families we serve. www.empowerbehaviorsolutions.net

Location: Flatbush, Brooklyn, NY We're looking for a licensed Physical Therapist to work with children in the Flatbush area of Brooklyn. Pay: $70–$120 per hour, depending on experience and caseload What you get Cases scheduled back to back in Flatbush, so you spend less time traveling between sessions Choose your schedule: part-time or full-time A team that handles intake and scheduling for you What you'll do Give 1:1 therapy to children with developmental needs Write session notes and progress reports on time Work with families, teachers and the ABA team Requirements Current NYS Physical Therapist license Pediatric experience preferred Able to travel within Brooklyn (Flatbush area) Apply here, and we'll reach out within a few days.

Location: Flatbush, Brooklyn, NY We're looking for a licensed Speech-Language Pathologist to work with children in the Flatbush area of Brooklyn. Pay: $70–$120 per hour, depending on experience and caseload What you get Cases scheduled back to back in Flatbush, so you spend less time traveling between sessions Choose your schedule: part-time or full-time A team that handles intake and scheduling for you What you'll do Give 1:1 therapy to children with developmental needs Write session notes and progress reports on time Work with families, teachers and the ABA team Requirements Current NYS Speech-Language Pathologist license (CCC-SLP or TSSLD a plus) Pediatric experience preferred Able to travel within Brooklyn (Flatbush area) Apply here, and we'll reach out within a few days.

Location: Flatbush, Brooklyn, NY We're looking for a licensed Occupational Therapist to work with children in the Flatbush area of Brooklyn. Pay: $70–$120 per hour, depending on experience and caseload What you get Cases scheduled back to back in Flatbush, so you spend less time traveling between sessions Choose your schedule: part-time or full-time A team that handles intake and scheduling for you What you'll do Give 1:1 therapy to children with developmental needs Write session notes and progress reports on time Work with families, teachers and the ABA team Requirements Current NYS Occupational Therapist license Pediatric experience preferred Able to travel within Brooklyn (Flatbush area) Apply here, and we'll reach out within a few days.

Location: US Remote Workplace: Remote SR. MANAGER, CREDENTIALING OPERATIONS US Remote · Full-time ABOUT FINNI HEALTH Finni Health empowers autism care providers to start, run, and grow their own practices. We democratize autism care by providing access to our insurance network, purpose-built EHR software, HR solutions, and clinical support. We've experienced rapid growth and are backed by top-tier investors like General Catalyst and YCombinator. We seek smart, driven individuals eager to innovate in a dynamic, fast-paced environment. WHAT YOU WILL BE DOING: As Sr. Manager, Credentialing Operations, you will own the function that determines how fast a Finni practice can start seeing clients and getting paid. A provider who is not enrolled with a payer cannot be billed for, so credentialing sits in front of our revenue and in front of families waiting for care. You will lead a team of twenty: four Credentialing Managers and sixteen coordinators and associates working offshore across time zones. Each manager owns one stage of the credentialing lifecycle. Onboarding & Submission runs from offer signed to first payer submission. Follow Up & Resolution runs from submitted to enrolled, and is not finished until proof of participation is attached. Provider Maintenance owns the provider record after enrollment, including licenses, expirations, re-attestation and roster accuracy. Enrollment Integrity owns accuracy across all three. Each stage carries its own measure. This is a build job as much as a leadership job. Too much of how this function works today lives in a few people's heads, our reports do not always agree with each other, and the controls that should make it safe when someone is out are not all in place. You are here to run it and to make it durable. - Team Leadership: Hire, develop and set the performance bar across managers and coordinators. Build the bench this function has not had. - Completing the Reorganization: The function is moving from managers aligned to groups of practices to managers who each own one stage of the lifecycle. That transition is in flight and you will finish it. The hard part is not the org chart, it is keeping the state and payer knowledge that currently lives with a group-aligned manager while the work is re-cut around stages. - Time to Enrolled: Own the number, meaning the days from a provider signing their offer to being enrolled with a given payer. Underneath it: blocked billing by cause, clean submission rate, aging and follow-up compliance. You own whether the number is right, not just whether the dashboard renders. - Reporting We Can Trust: Reconcile the places our systems disagree about the state of an enrollment, and keep them reconciled. - Controls and Coverage: Remove the single points of failure. The review queues, the payer configuration that governs who may bill, and the approvals that keep an unenrolled provider off a schedule should never depend on one person being at their desk. Build the cross-training, segregation of duties, and second set of eyes that make that true. - Data-Handling and Payer Restrictions: A growing list of payers and state Medicaid programs prohibits offshore handling of protected health information. You will own the restricted-payer list, enforce it in how work is actually assigned rather than in policy alone, and tell us when the only answer is an onshore hire. - Process and Documentation: Build the per-payer requirements library so a submission goes out as soon as that payer's minimum is met instead of waiting on the strictest payer on the list, plus written procedures by state and payer specific enough that a coordinator who has never worked a given state can submit there. - Backlog Programs: Enrollment records without documented proof of network participation, enrollments still open on providers who have left, records with no approval date. Scope each one, run it to completion, and prevent it from recurring. - Payer Relationships and Compliance: Provider-level revalidations, roster management, directory accuracy, demographic updates, and the judgment that comes with them. When a payer offers something like provisional credentialing, you weigh the risk and make the recommendation. - Product Partnership: Be the credentialing voice in Product. Translate what the team needs into requirements engineering can build, and verify the build solved the problem before it is called done. Our enrollment systems are mid-migration and there is real work here. - Cross-Functional Collaboration: Work closely with Practice Success, revenue cycle, payer contracting, HR and compliance. - Additional Responsibilities: Adapt and take on evolving responsibilities as Finni Health grows and the regulatory landscape changes. ABOUT YOU: You have run a credentialing function, not just worked inside one, and you are as comfortable rebuilding a process as you are working an escalation. - Experience: 5+ years in provider credentialing or payer enrollment, multi-state, across commercial payers and Medicaid or Medicaid managed care. Medicaid experience is required. Hands-on with CAQH, NPPES, PECOS, state Medicaid portals and commercial payer portals. You have submitted applications yourself and you know where they stall. - People Leadership: 2+ years managing and developing a team, ideally including leads or managers rather than only individual contributors. Be ready to tell us about someone you developed and someone you had to move on from. - Reorganizing a Team: You have changed how a team is structured, not just who is on it. Moving people from one way of dividing the work to another, keeping the knowledge that lived in the old structure, and holding the change in place after the announcement. - Process Building: Demonstrated expertise in identifying inefficiencies and building the fix, not only naming it. SOPs that got used, a workflow you designed, an SLA you set and then held a team to. - Analytical and Problem-Solving: Strong ability to work with operational data, identify trends and root causes, and implement data-driven solutions. You can define a metric, notice when a number looks wrong, and go find out why. - Compliance Judgment: You understand that credentialing is a control function. Delegated credentialing, NCQA standards, payer audits and data-handling restrictions are familiar territory, and you treat a bypassed guardrail as a serious finding rather than a convenience. - Offshore Teams: Experience leading or working closely with offshore teams, and an honest view of what works and what does not. - Communication and Collaboration: Excellent written and verbal communication, with proven ability to work across internal teams and with external stakeholders including payers. Much of what this role produces is written. - Tech Proficiency: Proficient in Google Suite, Slack, and credentialing platforms such as Verifiable, Medallion, Modio, Symplr or CAQH ProView, with an opinion about what these tools do and do not do well. Experience writing requirements for a product or engineering team is a plus. - Mission Alignment: Passion for Finni's mission to democratize autism care and empower providers to run strong, compliant practices. - Adaptability and Agility: Comfortable thriving in a dynamic, fast-paced startup environment, embracing change, and navigating ambiguity with a proactive mindset. WHAT SUCCESS LOOKS LIKE - First 30 days: You know the payer landscape we operate in, you have met every manager and coordinator, and you can tell us where the days actually go between offer signed and enrolled. - First 60 days: Time to Enrolled is reported weekly and we trust the number. Blocked billing is on a dashboard with a cause and an owner against every line. No step in the function depends on a single person being available, and you can show us the coverage plan. - First 90 days: Blocked billing from enrollment is measurably down and the trend has turned. The per-payer requirement library covers our top payers by volume. A new coordinator can be trained from written material instead of by shadowing. - First 6 months: The stage-based structure is fully in place and the state and payer expertise survived the move. The manager layer is stable and developing, and you are telling us what credentialing should look like two years out rather than reacting to what it looks like today. WHAT THIS ROLE IS NOT You do not own payer contracting or payer sales. Negotiating and signing payer agreements is a separate function with its own leader, and you own getting providers enrolled under the agreements we have. Group and facility-level enrollment, organization revalidations and single case agreements sit with that same function, so your scope is the provider rather than the organization. You do not own claims or collections either. Revenue cycle owns a claim once it is clean, and you own whether the provider was enrolled so the claim could go out at all. BENEFITS - 401(k) - Health insurance - Dental insurance - Vision insurance - Flexible schedule - Paid time off - Paid Holidays Ready to make a significant impact at a rapidly growing healthcare startup? We'd love to hear from you!

Location: Intellias Meet your recruiter Dariia Ulianova dariia.ulianova@intellias.com https://www.linkedin.com... Vacancy details Management Manager Director Portugal, United Kingdom Remote APPLY NOW REFER A FRIEND Intellias is a global digital engineering partner helping industry leaders accelerate innovation and transformation through technology. For more than 20 years, we’ve empowered our customers to embrace innovation at scale and contributed to the success of the world’s leading brands, including HERE Technologies, TomTom, HelloFresh, and Travis Perkins. We are featured in Inc 5000 Europe and IAOP Global Outsourcing 100. We bring the technology and track record to deliver digital solutions for retail and CPG industries. With over two decades of retail industry experience and a deep focus on AI and data, we help retailers move faster, work smarter, and scale confidently in an ever-changing market. What project we have for you Intellias is looking for a highly motivated and creative individual to join our team as Technology Director, with a strong business and technology background in Data, Cloud, and AI/ML as well as business acumen in Retail. As the technology ‘lighthouse person’, they will be the technology evangelist towards existing and new customers. This role will work closely with delivery, sales, pre-sales, and technology practices, in line with the ambition to grow the business and become a leading global technology partner. Among other topics, the scope of work also includes cutting-edge technology trends awareness, thought leadership and contribution to technology partnerships. We are looking for an experienced leader with hands-on technical background and a proven track record in the same/similar Director level role in a well-established outsourcing company. What you will do Own and drive the overall technology strategy for the assigned retail account Act as the senior technology partner and trusted advisor for the client, translating business challenges into technology direction Ensure delivery success across the portfolio by guiding architecture, technical decisions, and long-term platform evolution Work closely with account, delivery, and sales leaders to grow revenue, expand scope, and strengthen client relationships Lead and influence pre-sales, up-sale, and solution shaping activities for existing and new engagements Drive solution design, POCs, and accelerators that increase competitiveness and client confidence Build and develop cloud and technology partnerships relevant to the retail domain Extend and evolve Intellias technology offerings with new services and capabilities Contribute to corporate technology strategy and R&D direction What you need for this Proven experience at the Director level or equivalent within a large outsourcing or technology consulting organization 15+ years of experience in software engineering, technology leadership, consulting, or CTO-level roles Strong background in data platforms, cloud architectures, and AI or ML applied to real business use cases Solid understanding of retail business models and large-scale enterprise environments Deep understanding of solution architecture and end-to-end software delivery, including product management, business analysis, and UX at scale Ability to engage and influence senior client stakeholders, including C-level, through clear communication and structured thinking Experience operating in complex, global, and uncertain environments with multiple stakeholders Strong leadership presence with a pragmatic, outcome-driven mindset Clear understanding of modern technology trends and distributed systems Self-driven, able to operate independently while collaborating across teams What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.